WO2023008630A1 - Procédé de fonctionnement pour la fourniture d'informations relatives à un service et dispositif électronique le prenant en charge - Google Patents

Procédé de fonctionnement pour la fourniture d'informations relatives à un service et dispositif électronique le prenant en charge Download PDF

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Publication number
WO2023008630A1
WO2023008630A1 PCT/KR2021/010665 KR2021010665W WO2023008630A1 WO 2023008630 A1 WO2023008630 A1 WO 2023008630A1 KR 2021010665 W KR2021010665 W KR 2021010665W WO 2023008630 A1 WO2023008630 A1 WO 2023008630A1
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WIPO (PCT)
Prior art keywords
information
item
picking
tote
providing
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PCT/KR2021/010665
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English (en)
Korean (ko)
Inventor
문보라
김소희
이태화
황선희
고상진
김재현
김민서
양병석
정진원
이종원
정현엽
장대용
이경화
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쿠팡 주식회사
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Publication of WO2023008630A1 publication Critical patent/WO2023008630A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B65—CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65G—TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G1/00—Storing articles, individually or in orderly arrangement, in warehouses or magazines
    • B65G1/02—Storage devices
    • B65G1/04—Storage devices mechanical
    • B65G1/137—Storage devices mechanical with arrangements or automatic control means for selecting which articles are to be removed
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • G06Q10/043—Optimisation of two dimensional placement, e.g. cutting of clothes or wood
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06312—Adjustment or analysis of established resource schedule, e.g. resource or task levelling, or dynamic rescheduling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing

Definitions

  • the present invention relates to a method and apparatus for providing service-related information, and more particularly, to a method and electronic device for providing information related to a transfer service for an item requested by a store.
  • an electronic device providing service-related information may provide information related to a transfer service for an item requested by a store.
  • Various embodiments may provide an operating method of an electronic device for providing service-related information and an electronic device supporting the same.
  • a method of providing information related to a service for transferring items in an electronic device comprising: acquiring information about a first store selected by a picker from among one or more stores for which a transfer request is confirmed; checking one or more items included in the first transfer request information of the first store; obtaining picking completion information of a first item among the one or more items based on a first tote for a picking job corresponding to the first transfer request information; providing first information for confirming whether or not the picking of the first tote has been completed according to the remaining capacity of the first tote, when the picking completion information of the first item is acquired; Determining whether unbundling of at least one item picked in the first tote is necessary when a first input of the picker completing the picking of the first tote in response to the first information is obtained ; and providing destination information of the first tote based on whether the unbundling is required.
  • the acquiring of the picking completion information of the first item may include acquiring information of the first tote and work location information of the picker; providing information of the first item and information of a first location where the first item is displayed based on the work location information; and obtaining picking completion information of the first item in response to picking performance information of the first item provided based on a second input of the picker with respect to the first location information.
  • information on the location where each of the one or more items is displayed is identified, and order information about the one or more items determined based on the information about the location where each of the one or more items is displayed.
  • information of the first item and information of the first location may be provided according to first order information of the first item.
  • the first location information may be closest to the work location information among location information on which each of the one or more items is displayed.
  • the acquiring of the picking completion information of the first item in correspondence with the picking performance information of the first item may include: obtaining the second input in correspondence with the first location information; providing detailed information about the first item and picking performance information of the first item in response to the second input; and obtaining picking completion information of the first item based on a third input of the picker corresponding to the picking performance information of the first item.
  • the picking performance information of the first item may include information on the order quantity of the first item corresponding to the first transfer request information and the picker corresponding to the order quantity of the first item.
  • information for inputting a picking quantity of a first item, and the picking completion information of the first item is information by which the picker determines the picking of the first item according to the input picking quantity of the first item.
  • the method for providing service-related information may include, when the input picking quantity is smaller than the order quantity of the first item, the input picking quantity corresponding to the information for determining the picking of the first item; and A step of providing information confirming a related reason may be further included.
  • the service-related information providing method may include, when a reason for an insufficient number of displayed first items according to the first location information is confirmed, the first item is displayed based on the work location information.
  • a step of providing other location information may be further included.
  • the method of providing service-related information may include providing destination information of the first tote when the cause of insufficient remaining capacity of the first tote is identified; obtaining second tote information for a picking job corresponding to the first transfer request information; and providing information for guiding picking of the first item to the second tote according to an order quantity of the first item excluding the input picking quantity.
  • the service-related information providing method may include, if the second input corresponding to the first location information is not obtained, other location information where the first item is displayed based on the work location information.
  • the step of providing may be further included.
  • the service-related information providing method may include the first one of the one or more items when a fourth input of the picker continuing to pick the first tote corresponding to the first information is obtained. providing information on a second item having second order information next to the first order information of the item and second location information on which the second item is displayed; obtaining picking completion information of the second item in response to picking performance information of the second item provided based on a fifth input of the picker with respect to the second location information; and providing second information for confirming whether or not the picking of the first tote has been completed according to the remaining capacity of the first tote, when the picking completion information of the second item is obtained.
  • the determining whether unbundling of the at least one item is required may include checking whether a third item included in the at least one item is packaged in a bundle; based on detailed sales information on the third item included in the first transfer request information, checking whether a quantity of the third item is required; and when the third item is bundled and the quantity of the third item is required, determining whether to unbundle the third item.
  • the detailed sales information may include information on a promotion for the third item and information on a quantity of each item required for the third item according to the promotion.
  • the detailed sales information may include information on a specific quantity of the third item to be used for an individual purpose in the first store, and information on an individual quantity required for the third item according to the specific quantity.
  • the detailed sales information may include information on the number of sales units in which the third item is bundled and sold in the first store, and a required number of units of the third item according to the number of sales units. of information may be included.
  • the service-related information providing method may include checking a required quantity of each item for the third item based on the detailed sales information; Checking the unit quantity of the bundle packaging; and determining whether to unbundle at least some of the bundled third items based on the required number of individual items and the unit quantity of the bundled packaging.
  • the destination information may be determined based on storage characteristics of the at least one item, and the at least one item may have the same storage characteristics.
  • the service-related information providing method may include: obtaining an end input for a picking job corresponding to the first transfer request information; and providing destination information of the first tote in response to the end input.
  • An electronic device providing information related to a service comprising: a processor; and one or more memories storing one or more instructions, wherein the one or more instructions, when executed, cause the processor to: a store selected by a picker from among the one or more stores for which the migration request was confirmed; obtaining information about one store; checking one or more items included in the first transfer request information of the first store; obtaining picking completion information of a first item among the one or more items based on a first tote for a picking job corresponding to the first transfer request information; providing first information for confirming whether or not the picking of the first tote has been completed according to the remaining capacity of the first tote, when the picking completion information of the first item is acquired; Determining whether unbundling of at least one item picked in the first tote is necessary when a first input of the picker completing the picking of the first tote in response to the first information is obtained ; and providing destination information of the first tote based on whether the unbund
  • the present invention provides a method in which an electronic device providing service-related information provides information related to a transfer service for an item requested by a store, thereby providing technical effects in terms of promoting convenience in using services related to item transfer.
  • FIG. 1 is a diagram for explaining a service-related information providing system in which a method of operating an electronic device for providing service-related information according to various embodiments may be implemented.
  • FIG. 2 is a diagram illustrating configurations of a server device and a user device according to various embodiments.
  • FIG. 3 is a diagram illustrating an operating method of the server device 100 for providing service-related information according to various embodiments.
  • FIG. 4 is a diagram illustrating a method in which the server device 100 performs an operation for a picking operation for a store according to various embodiments.
  • FIG. 5 is a diagram illustrating a method in which the server device 100 performs an operation for processing information on a tote on which a picking operation has been performed, according to various embodiments.
  • FIGS. 6 and 7 are diagrams illustrating examples in which the user device 200 outputs information for performing an item picking operation to a user based on an operation of the server device 100 according to various embodiments.
  • FIGS. 8 to 9 are diagrams illustrating examples in which the user device 200 outputs tote destination information to a user based on the operation of the server device 100 according to various embodiments.
  • 10 to 11 are diagrams illustrating other examples in which the user device 200 outputs information for performing an item picking operation to a user based on an operation of the server device 100 according to various embodiments.
  • FIG. 12 is a diagram illustrating an example in which the user device 200 outputs other location information where items are displayed to a user based on an operation of the server device 100 according to various embodiments.
  • 13 is another diagram illustrating an example of outputting tote destination information to a user based on an operation of the server device 100 by the user device 200 according to various embodiments.
  • each component or feature may be considered optional unless explicitly stated otherwise.
  • Each component or feature may be implemented in a form not combined with other components or features.
  • various embodiments may be configured by combining some components and features. The order of operations described in various embodiments may be changed. Some components or features of one embodiment may be included in another embodiment, or may be replaced with corresponding components or features of another embodiment.
  • FIG. 1 is a diagram for explaining a service-related information providing system in which a method of operating an electronic device for providing service-related information according to various embodiments may be implemented.
  • a system for providing service-related information may be implemented in various types of electronic devices.
  • a system for providing service related information may be implemented in the server device 100 and the user device 200 .
  • the server device 100 and the user device 200 may perform operations according to various embodiments of the present disclosure based on a service related information providing system implemented in each device.
  • the service-related information providing system according to various embodiments is not limited to that shown in FIG. 1 and may be implemented in more various electronic devices and servers.
  • the server device 100 may be a device that performs wireless and wired communication with a plurality of user devices 200 and includes a storage having a large storage capacity.
  • the server device 100 may be a cloud device that works with a plurality of user devices.
  • the user device 200 may be a device that can be used by an individual user, such as a desktop PC, a tablet PC, or a mobile terminal.
  • other electronic devices performing similar functions may be used as the user device 200 .
  • a service related information providing system may include various modules for operation.
  • the modules included in the service-related information providing system enable physical devices (eg, the server device 100 and the user device 200) in which the service-related information providing system is implemented (or included in the physical device) to perform designated operations.
  • the physical device in which the service-related information providing system is implemented stores a plurality of modules in a memory in the form of computer code, and when the plurality of modules stored in the memory are executed, the plurality of modules correspond to the plurality of modules. to perform specified actions.
  • FIG. 2 is a diagram illustrating configurations of a server device and a user device according to various embodiments.
  • the server device 100 and the user device 200 may include an input/output unit 210, a communication unit 220, a storage 230, and a processor 240.
  • the input/output unit 210 may be various interfaces or connection ports that receive user input or output information to the user.
  • the input/output unit 210 may include an input module and an output module, and the input module receives a user input from a user.
  • User input may be made in various forms including key input, touch input, and voice input.
  • Examples of input modules capable of receiving such user input include a traditional keypad, keyboard, and mouse, as well as a touch sensor that detects a user's touch, a microphone that receives a voice signal, a camera that recognizes gestures through image recognition, A proximity sensor including at least one of an illuminance sensor or an infrared sensor for detecting user approach, a motion sensor for recognizing a user's motion through an acceleration sensor or a gyro sensor, and various other types of sensors that detect or receive user input.
  • the input module may include at least one of the devices listed above.
  • the touch sensor may be implemented as a piezoelectric or capacitive touch sensor that detects a touch through a touch panel attached to a display panel or a touch film, an optical touch sensor that detects a touch by an optical method, and the like.
  • the input module may be implemented in the form of an input interface (USB port, PS/2 port, etc.) connecting an external input device that receives a user input instead of a device that detects a user input by itself.
  • the output module may output various types of information.
  • the output module may include at least one of a display for outputting an image, a speaker for outputting sound, a haptic device for generating vibration, and other various types of output means.
  • the output module may be implemented in the form of a port type output interface connecting the above-described individual output means.
  • an output module in the form of a display may display text, still images, and moving images.
  • Displays include liquid crystal displays (LCDs), light emitting diodes (LEDs) displays, organic light emitting diodes (OLEDs) displays, flat panel displays (FPDs), and transparent displays.
  • LCDs liquid crystal displays
  • LEDs light emitting diodes
  • OLEDs organic light emitting diodes
  • FPDs flat panel displays
  • display transparent display
  • curved display flexible display
  • 3D display 3D display
  • holographic display projector
  • other various types of devices capable of performing image output functions. may contain at least one.
  • Such a display may be in the form of a touch display integrally formed with the touch sensor of the input module.
  • the communication unit 220 may communicate with other devices. Accordingly, the server device 100 and the user device 200 may transmit and receive information with other devices through a communication unit. For example, the server device 100 and the user device 200 may communicate with each other or with other devices using a communication unit.
  • the communication unit includes a wired communication module that accesses the Internet through a LAN (Local Area Network), a mobile communication module that accesses a mobile communication network through a mobile communication base station to transmit and receive data, and a wireless local area network (WLAN) such as Wi-Fi.
  • WLAN Local Area Network
  • Area Network)-based communication method or WPAN (Wireless Personal Area Network)-based communication method such as Bluetooth or Zigbee, a short-distance communication module, or GNSS (Global Navigation Satellite System) such as GPS (Global Positioning System) ), or a combination thereof.
  • LAN Local Area Network
  • WPAN Wireless Personal Area Network
  • GNSS Global Navigation Satellite System
  • GPS Global Positioning System
  • the storage 230 may store various types of information. Storage may temporarily or semi-permanently store data.
  • the storage of the server 100 includes an operating system (OS) for driving the server 100, a program for generating data or braille for hosting a website, or an application (eg, a web application). ) may be stored.
  • OS operating system
  • application eg, a web application
  • the storage may store the modules in the form of computer code as described above.
  • Examples of the storage 230 include a hard disk drive (HDD), a solid state drive (SSD), a flash memory, a read-only memory (ROM), a random access memory (RAM), and the like. This can be. Such storage may be provided in a built-in type or a detachable type.
  • HDD hard disk drive
  • SSD solid state drive
  • flash memory a read-only memory
  • RAM random access memory
  • the processor 240 controls overall operations of the server device 100 and the user device 200 . To this end, the processor 240 may perform calculations and processing of various types of information and control operations of components of the server 100 . For example, the processor 240 may execute a program or application for providing service-related information.
  • the processor 240 may be implemented as a computer or a similar device according to hardware, software, or a combination thereof. In terms of hardware, the processor 240 may be implemented in the form of an electronic circuit that performs a control function by processing electrical signals, and in terms of software, it may be implemented in the form of a program that drives the processor 240 in hardware.
  • operations of the server device 100 and the user device 200 may be interpreted as being performed under the control of the processor 240 . That is, when modules implemented in the above-described service-related information providing system are executed, the modules may be interpreted as controlling the processor 240 to perform the following operations on the server device 100 and the user device 200. .
  • various embodiments may be implemented through various means.
  • various embodiments may be implemented by hardware, firmware, software, or a combination thereof.
  • the method includes one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), and FPGAs. (field programmable gate arrays), processors, controllers, microcontrollers, microprocessors, etc.
  • ASICs application specific integrated circuits
  • DSPs digital signal processors
  • DSPDs digital signal processing devices
  • PLDs programmable logic devices
  • FPGAs field programmable gate arrays
  • processors controllers, microcontrollers, microprocessors, etc.
  • the method according to various embodiments may be implemented in the form of a module, procedure, or function that performs functions or operations described below.
  • software codes can be stored in memory and run by a processor.
  • the memory may be located inside or outside the processor, and may exchange data with the processor by various means known in the art.
  • a user device that obtains service-related information from the server device 100 200 may output service-related information.
  • FIG. 3 is a diagram illustrating an operating method of the server device 100 for providing service-related information according to various embodiments.
  • the server device 100 may obtain information about a first store selected by a picker from among one or more stores for which a transfer request is confirmed.
  • one or more stores for which the transfer request is confirmed may correspond to one or more stores that request transfer of items to a distribution center that stores and transports items to the store. That is, each store may transmit transfer request information for requesting the transfer of items to be sold or stored in a specific distribution center to the corresponding distribution center and the server device 100 associated with the distribution center, and the distribution center may prepare for item transfer for each store based on the received transfer request information.
  • the transfer request information transmitted by each store to the distribution center and the server device 100 associated with the distribution center may include detailed sales information on items to be sold by each store, and the detailed sales information is provided by each store. Information on the quantity requested for transfer for the sale of the item or specific matters related to the transfer of the item may be included.
  • a store list including one or more stores that have transmitted transfer request information to the distribution center may be provided to the picker.
  • the picker may select one store from among one or more stores included in the store list and perform an item transfer operation for the corresponding store and a picking operation for the item transfer operation.
  • the picker may select a first store for an item transfer operation, and the server device 100 may select a first store for the first store selected by the picker. It is possible to provide information for an item transfer operation with respect to the first store by acquiring the information.
  • the server device 100 may perform an operation for picking the first store based on the obtained information on the first store.
  • an operation performed for a picking operation for the first store based on the information about the first store acquired by the server device 100 is a first store based on the information about the first store.
  • an operation for the server device 100 to obtain picking completion information on the first item according to operation 303 may be performed based on the following operations.
  • the server device 100 may acquire first tote information and work location information of the picker for a picking job corresponding to the first transfer request information of the first store, and the identified work location information according to the obtained work location information.
  • Information on a first item included in one or more items and information on a first location where the first item is displayed may be provided.
  • the server device 100 may provide detailed information on the first item and picking performance information of the first item in response to such an input, and provided Picking completion information of the first item may be obtained based on an input from the picker corresponding to the picking performance information of the first item.
  • the server device 100 For example, based on the work location information of the picker acquired by the server device 100, information on the location where each of one or more items included in the first transfer request information of the first store is displayed may be identified. According to the first order information of the first item among the order information of the one or more items determined based on the position information on which each item is displayed, the information of the first item and the first position information are stored in the server device 100 ) may be provided by
  • each of the one or more items included in the first transfer request information of the first store can be displayed at various locations in the distribution center, and the items displayed at a certain location according to the work location information input by the picker perform the picking operation. It can be determined as the target item of.
  • items close to the picker are determined as target items for the picking task based on the work location information, and each item is determined according to the location information of each of the one or more items. The order in which these are picked can also be determined.
  • the first order information of the first item may be order information corresponding to the earliest order information, and the first order information is the first order information in which the first item is displayed.
  • 1 location information may be determined based on a point closest to the work location information of the picker among location information on which each of the one or more items is displayed.
  • the picking performance information of the first item may include information on the order quantity of the first item corresponding to the first transfer request information of the first store and the picker ordering the first item corresponding to the order quantity of the first item.
  • Information for inputting the picking quantity may be included. That is, information on the order quantity requested by the store for the first item may be provided to the picker, the picker may pick the first item according to the order quantity, and input the picking quantity according to the quantity of the picked first item. there is. If the picker inputs the picking quantity and then inputs information for determining the picking of the first item according to the input picking quantity, the picking of the first item may be confirmed.
  • the information for determining the picking of the first item input by the picker may be included in the picking completion information that the server device 100 acquires in relation to the picking of the first item.
  • the server device 100 In response to the information for determining the picking of one item, information for confirming the reason related to the input picking quantity may be provided. That is, if the input picking quantity is less than the order quantity even though the picking of the first item has been confirmed, the server device 100 may check the reason for the shortage of the input picking quantity and provide information for supplementing it.
  • the server device 100 may perform an operation of providing other location information where the first item is displayed in the distribution center based on the work location information of the picker.
  • a picker receiving information on another location where the first item is displayed may go to the corresponding location and perform a picking operation for the remaining quantity of the first item.
  • the picker may not be able to fill the order quantity due to insufficient remaining capacity of the first tote during the picking operation for the first item.
  • the server device 100 may first provide destination information of the first tote whose capacity is confirmed to be full, so that the picker completes the picking operation for the first tote.
  • the server device 100 obtains information of a second tote for a picking operation corresponding to the first transfer request information of the first store from the picker in order to perform a picking operation for the remaining quantity of the first item, and An operation of providing information informing that the first item is to be picked into the second tote according to the remaining quantity of the order quantity of one item except for the picking quantity already input based on the picking operation for the first tote among the ordered quantities of one item. can The picker instructed to pick the remaining quantity of the first item with the second tote can perform a picking operation for the remaining quantity of the first item.
  • the server device 100 if the server device 100 does not obtain an input corresponding to the first location information on which the first item is displayed from the picker, the server device 100 based on the work location information of the picker Thus, an operation of providing other location information on which the first item is displayed in the distribution center may be performed. That is, if an input corresponding to the first location information on which the first item is displayed is not obtained from the picker, it may be determined that a problem occurs in the picking operation of the first item according to the first location information, and thus the server device 100 may provide other location information where the first item is displayed, and the picker who receives this information may go to the corresponding location, perform a picking operation of the first item, and input picking completion information.
  • FIG. 4 is a diagram illustrating a method in which the server device 100 performs an operation for a picking operation for a store according to various embodiments.
  • the server device 100 may check information about one or more items included in the first transfer request information of the first store through the acquired information about the first store for the picking operation of the first store. (401). One or more identified items are determined as target items to be picked through a picking operation for the first store, and the picker may perform a task for picking the one or more identified items.
  • the server device 100 may obtain first tote information for the picking operation and work location information of the picker. Yes (403).
  • the information of the first tote obtained through operation 403 may be used by the server device 100 to manage the tote, and the work location information of the picker may be one or more items on display for the picker to perform a picking task. It can be used to check the location information and determine the picking order for each item.
  • the server device 100 that has obtained work location information may provide information on a first item included in one or more items and first location information where the first item is displayed based on the obtained work location information (405). ).
  • the server device 100 may provide detailed information on the first item and information about performing picking of the first item in response to such an input (407), Picking completion information of the first item may be obtained based on an input from the picker regarding the provided picking performance information of the first item (409).
  • the server device 100 may complete a picking job corresponding to the first transfer request information of the first store by performing operations 405 to 409 for each of the one or more items identified through operation 401 .
  • the server device 100 may perform an operation for processing information about totes on which a picking job has been performed.
  • the operation performed by the server device 100 to process the information on the tote for which the picking job has been performed is for a first item included in one or more items identified through the first transfer request information of the first store. Based on the fact that the picking completion information is acquired, first information for confirming whether or not the picking of the first tote has been completed is provided according to the remaining capacity of the first tote used to pick the first item, and the first information
  • the first tote It may include an operation of providing destination information of.
  • the server device 100 selects the first item after completing the picking operation of the first item.
  • Information for the picking operation of the second item corresponding to the next order of can be provided.
  • the server device 100 includes information on a second item having second order information next to the first order information of the first item among one or more items identified through the first transfer request information of the first store, and Second location information on which the second item is displayed may be provided, and picking completion information of the second item may be obtained in response to the provided picking performance information of the second item based on an input of the picker for the second location information;
  • picking completion information of the second item is obtained, second information for confirming whether or not the picking of the first tote has been completed may be provided according to the remaining capacity of the first tote.
  • the server device 100 performs an operation similar to the operation performed for the picking operation of the first item with respect to the second item, and the server device 100 performs an operation for the second item according to the remaining capacity of the first tote from which the first item and the second item are picked.
  • Information for confirming completion of picking for 1 tote may be provided.
  • an operation of determining whether unbundling of at least one item picked in the first tote according to operation 305 of the server device 100 is performed is performed by the server device 100 according to operation 305 of the first item included in the at least one item.
  • 3 Check whether the items are bundled and whether the individual quantity of the third item is required based on the detailed sales information on the third item included in the first transfer request information of the first store. , When the third item is bundled and the quantity of the third item is required, it may be performed based on an operation of determining unbundling of the third item.
  • the server device 100 may perform the above operation for each of the at least one item picked in the first tote, and when it is determined that unbundling is required for any one of the at least one item picked in the first tote.
  • the first tote may be delivered to the destination for unbundling.
  • the first tote may be delivered to a destination where unbundling is not required.
  • whether or not an item is bundled means whether the item is packaged in a bundle of a certain number or more for supply or transportation of the item. and if the individual quantity for the item is not required, unbundling may not be required for a bundle of bundled items.
  • the sales detailed information on the item may include information on the quantity requested for transfer to sell the item in the store or specific matters related to the transfer of the item, based on the quantity of the item included in the detailed sales information. It can be determined whether or not a piece quantity for an item is required.
  • detailed sales information on a bundled item may include information on a promotion for the corresponding item and information on the number of items required for the item according to the promotion.
  • the first tote may be delivered to a destination for unbundling, and the corresponding bundled item may be unbundled.
  • the sales detailed information on a bundled item information on a specific quantity of the corresponding item to be used for individual purposes in the first store that provided the first transfer request information including the corresponding sales detailed information and the specific quantity
  • information on the required number of items may be included.
  • the quantity of each item may be required, and such information is included in the sales detailed information and may be transmitted to the server device 100.
  • the first tote may be delivered to a destination for unbundling, and the corresponding bundled item may be unbundled.
  • the sales detailed information on the bundled item includes information on the number of sales units selling the corresponding item as a bundle in the first store that provided the first transfer request information including the corresponding sales detailed information, and such information
  • the quantity of sales units information on the quantity of items required for the corresponding item may be included. Since the unit of bundle packaging that supplies or transports an item at the distribution center and the unit of bundle packaging that sells the item at each store where the item is supplied or transported may be different, individual quantities may be required for the item accordingly. , Such information may be included in sales detailed information and transmitted to the server device 100 . In this case, the first tote may be delivered to a destination for unbundling, and the corresponding bundled item may be unbundled.
  • the server device 100 may check the unit quantity of the bundled packaging in which the item is bundled when the required individual quantity of the item is confirmed based on the detailed sales information on the bundled item. In addition, it is possible to determine to unbundle at least a part of the bundled packaged items in consideration of the required number of individual items and the unit quantity of bundled packaging. That is, the server device 100 may determine how many item bundles should be released by checking the individual quantity requested for an item in each store and the unit quantity in which the corresponding item is bundled. Through the operation of the server device 100 as described above, a distribution center or store can prevent unnecessary unbundling and secure and manage the required amount of individual items.
  • the destination information of the first tote may be determined based on storage characteristics of at least one item picked in the first tote, and in this case, the at least one item picked in the first tote is all the same. It may correspond to an item having storage characteristics.
  • the storage characteristics of the item are that the item is 1) a type of item that does not require special storage conditions, 2) a type of item that requires freshness or condition to be maintained, or 3) temperature, humidity and As an item that must satisfy light-related conditions, it may include characteristics such as a relatively short storage period or a type of item that requires specific conditions.
  • all items picked in the first tote may be items having room temperature storage characteristics, information on room temperature storage characteristics of the items may be transmitted, received, and managed in advance, and the information on room temperature storage characteristics may be used to perform a picking operation. It can be used to determine the picking order of items for a tote or picking operation.
  • all items picked in the first tote may be items having refrigerated storage characteristics, information on refrigerated storage characteristics of the items may be transmitted, received, and managed in advance, and information on refrigerated storage characteristics may be obtained through picking. It can be used to determine the picking order of totes for work or items for picking work.
  • all items picked in the first tote may be items having frozen storage characteristics, and information on the frozen storage characteristics of the items may be transmitted, received, and managed in advance, and the information on the frozen storage characteristics may be It can be used to determine the tote for picking operation or the picking order of items for picking operation.
  • a picking job for a first item included in one or more items identified through the first transfer request information of the first store is in progress or a picking job corresponding to the first transfer request information of the first store
  • a situation may arise in which the currently performed picking operation is stopped and the tote must be transported according to the destination information according to the picker's circumstances or the distribution center's circumstances.
  • the picker may perform an end input for the picking job corresponding to the first transfer request information, and the server device 100 that obtains the end input provides destination information of the tote in response. action can be performed.
  • FIG. 5 is a diagram illustrating a method in which the server device 100 performs an operation for processing information on a tote on which a picking operation has been performed, according to various embodiments.
  • the server device 100 is configured to pick the first item based on the fact that the picking completion information for the first item included in one or more items identified through the first transfer request information of the first store is acquired. According to the remaining capacity of the used first tote, first information for confirming whether or not the picking of the first tote is completed may be provided (501). Depending on the input of the picker corresponding to the first information, it may be determined whether the picker continues the picking operation for the next item in the first tote or completes the picking operation for the first tote. .
  • the server device 100 determines whether unbundling of at least one item picked in the first tote is required. (503), and destination information of the first tote may be provided based on whether or not bundling is required (505). In this case, if it is determined that unbundling is necessary for any one of the at least one item picked in the first tote, the first tote may be delivered to a destination for unbundling, while the at least one item picked in the first tote When it is determined that unbundling is not required for all, the first tote may be delivered to a destination that does not require unbundling.
  • each piece of information acquired by the server device 100 about a store or an operation for a picking job for a store and an operation for processing information on a tote on which the picking job has been performed. It is obvious that each piece of information can be combined and provided in various forms.
  • FIGS. 6 to 13 are diagrams illustrating examples of UI/UX for providing item-related information according to various embodiments.
  • the examples of FIGS. 6 to 13 may be UI/UX (user interface/user experience) for the user device 200 for the picker according to the embodiment described above in FIGS. 3 to 5, and the following
  • Each of the embodiments described in the drawings may be performed based on the operation of the server device 100 described above with reference to FIGS. 3 to 5 .
  • each embodiment of the UI/UX for the user device 200 described in the following drawings when the user device 200 receives input information from the user and transmits it to the server device 100, the server device 100 ) may be performed in a form in which information corresponding to the input information is provided to the user device 200 based on the operations described above in FIGS. 3 to 5 and then the user device 200 outputs it.
  • each embodiment of UI / UX described in the following drawings is not limited to this form and can be performed in all forms that can implement each embodiment of UI / UX.
  • FIGS. 6 and 7 are diagrams illustrating examples in which the user device 200 outputs information for performing an item picking operation to a user based on an operation of the server device 100 according to various embodiments.
  • the user device 200 may output picking performance information for the item 'detergent'.
  • the user device 200 outputs the identification information 'SPA1' for the store that provided the transfer request information, the work zone '14B' and the work path '15' for the work location information of the picker through the area 601 to perform a picking operation and A number of relevant basic information can be provided.
  • the user device 200 may output detailed information on the item 'detergent' and location information on which the item 'detergent' is displayed through an area 603, and a picker selects an item in response to an order quantity of the item through an area 605.
  • Information for inputting the picking quantity of can be output, and button information for confirming item picking can be output through the area 607 .
  • the picker can adjust the picking quantity of the item through information for inputting the picking quantity of the item in the area 605, and can input information on the 'Complete Adding Product' button in the area 607 to complete item picking.
  • the user device 200 outputs information confirming whether tote picking is completed as shown in FIG. 7 in response to this. can
  • the user device 200 may output information confirming the remaining capacity of the tote and whether or not the picking of the corresponding tote has been completed based on the input of the picker completing item picking. After the picker completes picking the item 'detergent' in FIG. 6 , the user device 200 performs a picking operation on the corresponding tote because the remaining capacity of the tote in which the item 'detergent' is picked is insufficient, as in area 701 of FIG. 7 . Information confirming whether to complete the tote or whether to continue the picking operation for the corresponding tote due to the remaining capacity of the tote may be output.
  • the user device 200 selects one or more items included in the transfer request information of the store. Picking performance information of an item following the item 'detergent' may be output in a manner similar to that of FIG. 6 .
  • the picker inputs an input to complete the picking operation for the corresponding tote due to insufficient remaining capacity of the tote, as in 705, the user device 200 provides the destination information of the tote determined to have completed the picking operation as shown in FIGS. 8 to 9. can output
  • FIGS. 8 to 9 are diagrams illustrating examples in which the user device 200 outputs tote destination information to a user based on the operation of the server device 100 according to various embodiments.
  • information guiding transport of the tote for which the picking operation has been completed to a loading zone corresponding to the store having the identification information of 'SPA1' is output, and in 901 of FIG. Information for guiding delivery to a debundling zone corresponding to the store having identification information of 'SPA1' is being output.
  • the destination information of the tote output by the user device 200 is information about the storage characteristics of the items picked in the tote and whether unbundling of the items picked in the tote is required. It can also include information related to whether or not.
  • 801 of FIG. 8 may output destination information about totes from which items having storage characteristics capable of being stored at room temperature are picked, and 901 of FIG. 9 of FIG. If unbundling of at least some of the items picked for the tote is required, destination information for the corresponding tote may be output.
  • 10 to 11 are diagrams illustrating other examples in which the user device 200 outputs information for performing an item picking operation to a user based on an operation of the server device 100 according to various embodiments.
  • the user device 200 may output picking performance information for the item 'detergent'.
  • the user device 200 may output detailed information on the item 'detergent' and location information on which the item 'detergent' is displayed through the area 1001, and the picker picks the item in response to the order quantity of the item through the area 1003.
  • Information for inputting a quantity may be output, and button information for determining item picking may be output through the area 1005 .
  • the picker can adjust the picking quantity of the item through information for inputting the picking quantity of the item in the area 1003, and can input information on the 'Complete product addition' button in the area 1005 to complete item picking.
  • the picker can input 'product addition complete' button information in area 1005 to complete the picking of the item 'detergent' even when the picking quantity of the item in area 1003 does not meet the order quantity.
  • the user device 200 may output information confirming the reason why the input picking quantity is insufficient as shown in FIG. 11 in response thereto.
  • the user device 200 may output information confirming the reason why the picking quantity for the item 'detergent' is insufficient.
  • Reasons for the picker to enter the picking quantity less than the order quantity may include the case where the quantity of products displayed in the location information of the item is insufficient or the remaining capacity of the tote is insufficient while picking items according to the order quantity, so the user device ( 200) may output information such as area 1101 to the picker.
  • the user device 200 may output new information as shown in FIG. 12 or 13.
  • FIG. 12 is a diagram illustrating an example in which the user device 200 outputs other location information where items are displayed to a user based on an operation of the server device 100 according to various embodiments. Information output through FIG. 12 may be based on an input of a picker corresponding to area 1101 of FIG. 11 .
  • the user device 200 may output other location information for picking the item 'detergent' as shown in FIG. 12 .
  • the user device 200 provides information on the item 'detergent' along with other location information for picking the item 'detergent' and information on the remaining quantity of the item 'detergent' excluding the input picking quantity among the order quantities of 'detergent'. It can be output (1201).
  • FIG. 13 is another diagram illustrating an example of outputting tote destination information to a user based on an operation of the server device 100 by the user device 200 according to various embodiments.
  • Information output through FIG. 13 may be based on an input of a picker corresponding to area 1101 of FIG. 11 .
  • the user device 200 if the picker inputs the reason for insufficient remaining capacity of the tote through the area 1101, the user device 200 outputs the destination information of the tote that was performing the picking operation for the item 'detergent' as shown in FIG. 13 You can (1301). In addition, the user device 200 may then output information for obtaining new tote information for performing a picking operation on the item 'detergent' from the picker, and cause the picker to order the item 'detergent' according to the new tote. Information guiding the picking of the remaining quantity excluding the input picking quantity among the quantity may be output.
  • the UI/UX for the user device 200 of FIGS. 6 to 13 and the operation of the user device 200 may be performed in association with the operation of the server device 100 described above in FIGS. 3 to 5, and FIG. 6
  • the UI / UX examples of FIG. 13 are examples for the disclosure of the present invention, and various embodiments of the present invention are not limited to the UI / UX forms of FIGS. 6 to 13 and can implement various embodiments of the present invention. It can be done according to all types of UI/UX.
  • the method according to the system according to the present invention may be implemented in the form of program instructions that can be executed through various computer means and recorded in a computer readable medium.
  • various embodiments of the present invention may be implemented as computer readable codes in a computer readable recording medium from a specific point of view.
  • a computer readable recording medium is any data storage device capable of storing data readable by a computer system. Examples of computer readable recording media include read only memory (ROM), random access memory (RAM), and compact disk-read only memory (CD-ROM). ), magnetic tapes, floppy disks, optical data storage devices, and carrier waves (such as data transmission over the Internet).
  • the computer readable recording medium may also be distributed across networked computer systems, so that computer readable code is stored and executed in a distributed manner.
  • functional programs, code, and code segments for achieving various embodiments of the present invention can be easily interpreted by programmers skilled in the field to which the present invention is applied.
  • Such software may include, for example, volatile or non-volatile storage devices, such as RAM, memory chips, devices or integrated circuits, whether erasable or rewritable. Or, for example, a compact disk (CD), DVD, magnetic disk or magnetic tape, such as optically or magnetically recordable and at the same time machine (eg, computer) readable storage medium may be stored. .
  • volatile or non-volatile storage devices such as RAM, memory chips, devices or integrated circuits, whether erasable or rewritable.
  • a compact disk (CD), DVD, magnetic disk or magnetic tape such as optically or magnetically recordable and at the same time machine (eg, computer) readable storage medium may be stored.
  • Methods according to various embodiments of the present invention may be implemented by a computer including a control unit and a memory, or a vehicle including such a memory or computer, and the memory may include a program including instructions for implementing the embodiments of the present invention. or an example of a machine-readable storage medium suitable for storing programs.
  • the present invention includes a program including code for implementing the device or method described in the claims of this specification and a storage medium readable by a machine (such as a computer) storing such a program.
  • a program may be transmitted electronically through any medium, such as a communication signal transmitted through a wired or wireless connection, and the present invention appropriately includes equivalents thereto.

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Abstract

Selon la présente divulgation, un procédé de fourniture d'informations relatives à un service dans un dispositif électronique comprend les étapes consistant à : acquérir des informations concernant un premier magasin sélectionné par un préparateur parmi un ou plusieurs magasins pour lesquels des demandes de transfert ont été confirmées ; réaliser une opération pour une tâche de préparation pour le premier magasin sur la base des informations acquises concernant le premier magasin ; et réaliser une opération de traitement d'informations concernant un bac sur lequel la tâche de préparation a été réalisée.
PCT/KR2021/010665 2021-07-30 2021-08-11 Procédé de fonctionnement pour la fourniture d'informations relatives à un service et dispositif électronique le prenant en charge WO2023008630A1 (fr)

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