WO2023033218A1 - Procédé de fonctionnement pour la fourniture d'informations relatives à un service et dispositif électronique le prenant en charge - Google Patents

Procédé de fonctionnement pour la fourniture d'informations relatives à un service et dispositif électronique le prenant en charge Download PDF

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Publication number
WO2023033218A1
WO2023033218A1 PCT/KR2021/012199 KR2021012199W WO2023033218A1 WO 2023033218 A1 WO2023033218 A1 WO 2023033218A1 KR 2021012199 W KR2021012199 W KR 2021012199W WO 2023033218 A1 WO2023033218 A1 WO 2023033218A1
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WIPO (PCT)
Prior art keywords
store
information
service
user
time
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PCT/KR2021/012199
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English (en)
Korean (ko)
Inventor
김남희
최진
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쿠팡 주식회사
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Publication of WO2023033218A1 publication Critical patent/WO2023033218A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/901—Indexing; Data structures therefor; Storage structures
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/903—Querying
    • G06F16/9038—Presentation of query results
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/953—Querying, e.g. by the use of web search engines
    • G06F16/9535—Search customisation based on user profiles and personalisation
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G06F3/04817—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance using icons
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0613—Third-party assisted
    • G06Q30/0619—Neutral agent

Definitions

  • the present invention relates to a method and apparatus for providing service-related information, and more particularly, to a method and an electronic device for providing information on a store that delivers items through a service for brokering delivery.
  • an electronic device providing service-related information for delivery mediation may provide information about a store that delivers items through a service.
  • Various embodiments may provide an operating method of an electronic device for providing service-related information and an electronic device supporting the same.
  • a method for providing information related to a service for delivery mediation in an electronic device comprising: checking at least one store; determining whether a first store included in the at least one store corresponds to a specific store that satisfies one or more conditions related to the service; and when the first store is the specific store, providing information about the first store together with icon information related to the specific store to the user's terminal.
  • the providing of the information on the first store to the terminal of the user may include obtaining a first input of the user related to displaying a basic page for the service; and providing the information on the first store together with the icon information to the user's terminal when information on the first store is displayed on the basic page.
  • the providing of the information on the first store to the terminal of the user may include obtaining a second input including keyword information from the user; checking a store list corresponding to the keyword information; and providing information about the first store together with the icon information to the terminal of the user when the first store is included in the store list.
  • the method of providing service-related information may further include providing a store detail page of the first store to the terminal of the user according to the user's third input corresponding to the information on the first store. and the store detail page may include the icon information.
  • the one or more conditions may include a first condition determined based on an acceptance rate of the first store for order requests of a plurality of users using the service.
  • the one or more conditions may include a second condition determined based on feedback information provided about the first store by a plurality of users using the service.
  • the one or more conditions may include a third condition determined based on an average order preparation time of the first store for order requests of a plurality of users using the service.
  • the service-related information providing method may include checking information about one or more items sold in the first store; and determining the average order preparation time based on the average preparation time determined for each of the one or more items.
  • the service-related information providing method may include a first time point at which a first order request of a first user for a first item included in the one or more items is acquired and the information corresponding to the first order request. identifying a second time point when a first delivery request of a first store is obtained; and determining a preparation time of the first item based on the first time point and the second time point.
  • the service-related information providing method may include the preparation time of the first item determined for a plurality of order requests obtained for the first item during a specific time period within a predetermined period, The method further includes determining an average preparation time of one item, wherein the specific time interval includes one or more unit time intervals, and the one or more unit time intervals include a plurality of time intervals included in the business time interval of the first store. Among the unit time intervals, a specific number of unit time intervals may be included in the order of the highest number of order requests for the first store.
  • the service-related information providing method may include a second order request of a second user for a plurality of items including a second item among the one or more items at a third time point when the second order request is obtained and the second order request. identifying a fourth time point when a corresponding second delivery request of the first store is acquired; determining a total preparation time for the plurality of items based on the third and fourth points of view; checking information on a specific number of items that can be simultaneously prepared in the first store; and determining the total preparation time as the preparation time of the second item when the number of the plurality of items is less than or equal to the specific number.
  • the service-related information providing method may include, when the number of the plurality of items exceeds the specific number, checking a first value obtained by dividing the number of the plurality of items by the specific number; and determining a time obtained by dividing the total preparation time by the first value as the preparation time of the second item.
  • the icon information may be provided to the user's terminal along with information about the first store based on the fact that all of the one or more conditions are satisfied.
  • the service-related information providing method may further include providing information for guiding that the first store corresponds to the specific store to a terminal of the first store.
  • whether the first store corresponds to the specific store may be updated at regular intervals.
  • An electronic device that provides information related to a service for mediating delivery according to various embodiments, comprising: a processor; and one or more memories storing one or more instructions, wherein the one or more instructions, when executed, cause the processor to: identify at least one store; determining whether a first store included in the at least one store corresponds to a specific store that satisfies one or more conditions related to the service; and if the first store is the specific store, the processor may be controlled to perform a step of providing information on the first store to the user's terminal together with icon information related to the specific store.
  • the present invention provides a method in which an electronic device providing service-related information for delivery mediation provides information on a store that delivers items through a service, in terms of promoting convenience in using services for delivery mediation. It has a technical effect.
  • FIG. 1 is a diagram for explaining a service-related information providing system in which a method of operating an electronic device for providing service-related information according to various embodiments may be implemented.
  • FIG. 2 is a diagram illustrating configurations of a server device and a user device according to various embodiments.
  • FIG. 3 is a diagram illustrating an operating method of the server device 100 for providing service-related information according to various embodiments.
  • FIG. 4 is a diagram illustrating an operating method in which the server device 100 determines a preparation time of a store for an item corresponding to an order request according to various embodiments.
  • FIG. 5 is a diagram illustrating an operating method for determining, by the server device 100, a preparation time of a store for one item included in a plurality of items corresponding to an order request, according to various embodiments.
  • FIG. 6 is a diagram illustrating an example in which the user device 200 outputs store information along with icon information related to a specific store based on an operation of the server device 100 according to various embodiments.
  • FIG. 7 is a diagram illustrating another example in which the user device 200 outputs store information along with icon information related to a specific store based on an operation of the server device 100 according to various embodiments.
  • each component or feature may be considered optional unless explicitly stated otherwise.
  • Each component or feature may be implemented in a form not combined with other components or features.
  • various embodiments may be configured by combining some components and features. The order of operations described in various embodiments may be changed. Some components or features of one embodiment may be included in another embodiment, or may be replaced with corresponding components or features of another embodiment.
  • FIG. 1 is a diagram for explaining a service-related information providing system in which a method of operating an electronic device for providing service-related information according to various embodiments may be implemented.
  • a system for providing service-related information may be implemented in various types of electronic devices.
  • a system for providing service related information may be implemented in the server device 100 and the user device 200 .
  • the server device 100 and the user device 200 may perform operations according to various embodiments of the present disclosure based on a service related information providing system implemented in each device.
  • the service-related information providing system according to various embodiments is not limited to that shown in FIG. 1 and may be implemented in more various electronic devices and servers.
  • the server device 100 may be a device that performs wireless and wired communication with a plurality of user devices 200 and includes a storage having a large storage capacity.
  • the server device 100 may be a cloud device that works with a plurality of user devices.
  • the user device 200 may be a device that can be used by an individual user, such as a desktop PC, a tablet PC, or a mobile terminal.
  • other electronic devices performing similar functions may be used as the user device 200 .
  • a service related information providing system may include various modules for operation.
  • the modules included in the service-related information providing system enable physical devices (eg, the server device 100 and the user device 200) in which the service-related information providing system is implemented (or included in the physical device) to perform designated operations.
  • the physical device in which the service-related information providing system is implemented stores a plurality of modules in a memory in the form of computer code, and when the plurality of modules stored in the memory are executed, the plurality of modules correspond to the plurality of modules. to perform specified actions.
  • FIG. 2 is a diagram illustrating configurations of a server device and a user device according to various embodiments.
  • the server device 100 and the user device 200 may include an input/output unit 210, a communication unit 220, a storage 230, and a processor 240.
  • the input/output unit 210 may be various interfaces or connection ports that receive user input or output information to the user.
  • the input/output unit 210 may include an input module and an output module, and the input module receives a user input from a user.
  • User input may be made in various forms including key input, touch input, and voice input.
  • Examples of input modules capable of receiving such user input include a traditional keypad, keyboard, and mouse, as well as a touch sensor that detects a user's touch, a microphone that receives a voice signal, a camera that recognizes gestures through image recognition, A proximity sensor including at least one of an illuminance sensor or an infrared sensor for detecting user approach, a motion sensor for recognizing a user's motion through an acceleration sensor or a gyro sensor, and various other types of sensors that detect or receive user input.
  • the input module may include at least one of the devices listed above.
  • the touch sensor may be implemented as a piezoelectric or capacitive touch sensor that detects a touch through a touch panel attached to a display panel or a touch film, an optical touch sensor that detects a touch by an optical method, and the like.
  • the input module may be implemented in the form of an input interface (USB port, PS/2 port, etc.) connecting an external input device that receives a user input instead of a device that detects a user input by itself.
  • the output module may output various types of information.
  • the output module may include at least one of a display for outputting an image, a speaker for outputting sound, a haptic device for generating vibration, and other various types of output means.
  • the output module may be implemented in the form of a port type output interface connecting the above-described individual output means.
  • an output module in the form of a display may display text, still images, and moving images.
  • Displays include liquid crystal displays (LCDs), light emitting diodes (LEDs) displays, organic light emitting diodes (OLEDs) displays, flat panel displays (FPDs), and transparent displays.
  • LCDs liquid crystal displays
  • LEDs light emitting diodes
  • OLEDs organic light emitting diodes
  • FPDs flat panel displays
  • display transparent display
  • curved display flexible display
  • 3D display 3D display
  • holographic display projector
  • other various types of devices capable of performing image output functions. may contain at least one.
  • Such a display may be in the form of a touch display integrally formed with the touch sensor of the input module.
  • the communication unit 220 may communicate with other devices. Accordingly, the server device 100 and the user device 200 may transmit and receive information with other devices through a communication unit. For example, the server device 100 and the user device 200 may communicate with each other or with other devices using a communication unit.
  • the communication unit includes a wired communication module that accesses the Internet through a LAN (Local Area Network), a mobile communication module that accesses a mobile communication network through a mobile communication base station to transmit and receive data, and a wireless local area network (WLAN) such as Wi-Fi.
  • WLAN Local Area Network
  • Area Network)-based communication method or WPAN (Wireless Personal Area Network)-based communication method such as Bluetooth or Zigbee, a short-distance communication module, or GNSS (Global Navigation Satellite System) such as GPS (Global Positioning System) ), or a combination thereof.
  • LAN Local Area Network
  • WPAN Wireless Personal Area Network
  • GNSS Global Navigation Satellite System
  • GPS Global Positioning System
  • the storage 230 may store various types of information. Storage may temporarily or semi-permanently store data.
  • the storage of the server 100 includes an operating system (OS) for driving the server 100, a program for generating data or braille for hosting a website, or an application (eg, a web application). ) may be stored.
  • OS operating system
  • application eg, a web application
  • the storage may store the modules in the form of computer code as described above.
  • Examples of the storage 230 include a hard disk drive (HDD), a solid state drive (SSD), a flash memory, a read-only memory (ROM), a random access memory (RAM), and the like. This can be. Such storage may be provided in a built-in type or a detachable type.
  • HDD hard disk drive
  • SSD solid state drive
  • flash memory a read-only memory
  • RAM random access memory
  • the processor 240 controls overall operations of the server device 100 and the user device 200 . To this end, the processor 240 may perform calculations and processing of various types of information and control operations of components of the server 100 . For example, the processor 240 may execute a program or application for providing service-related information.
  • the processor 240 may be implemented as a computer or a similar device according to hardware, software, or a combination thereof. In terms of hardware, the processor 240 may be implemented in the form of an electronic circuit that performs a control function by processing electrical signals, and in terms of software, it may be implemented in the form of a program that drives the processor 240 in hardware.
  • operations of the server device 100 and the user device 200 may be interpreted as being performed under the control of the processor 240 . That is, when modules implemented in the above-described service-related information providing system are executed, the modules may be interpreted as controlling the processor 240 to perform the following operations on the server device 100 and the user device 200. .
  • various embodiments may be implemented through various means.
  • various embodiments may be implemented by hardware, firmware, software, or a combination thereof.
  • the method includes one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), and FPGAs. (field programmable gate arrays), processors, controllers, microcontrollers, microprocessors, etc.
  • ASICs application specific integrated circuits
  • DSPs digital signal processors
  • DSPDs digital signal processing devices
  • PLDs programmable logic devices
  • FPGAs field programmable gate arrays
  • processors controllers, microcontrollers, microprocessors, etc.
  • the method according to various embodiments may be implemented in the form of a module, procedure, or function that performs functions or operations described below.
  • software codes can be stored in memory and run by a processor.
  • the memory may be located inside or outside the processor, and may exchange data with the processor by various means known in the art.
  • a user device that obtains service-related information from the server device 100 200 may output service-related information.
  • FIG. 3 is a diagram illustrating an operating method of the server device 100 for providing service-related information according to various embodiments.
  • the server device 100 checks at least one store on the service (301), and determines whether a first store included in the at least one store corresponds to a specific store that satisfies one or more conditions related to the service. It is determined whether or not the first store is a specific store (303), and when the first store is a specific store, information on the first store together with icon information related to the specific store may be provided to the user's terminal (305).
  • the server device 100 may check at least one store.
  • At least one store identified by the server device 100 according to operation 301 may correspond to a store that sells and delivers items through a service provided by the server device 100 for delivery mediation.
  • an item sold and delivered by at least one store identified by the server device 100 according to operation 301 may correspond to a food item.
  • the food item may be understood as having the same meaning as various other terms representing items related to food, such as dishes, food menus, or meals, and stores that sell and deliver food items sell food items such as stores, shops, and restaurants. It can be understood as having the same meaning as various other terms indicating a place where it can be done.
  • a plurality of users using a service for brokerage delivery may input an order request for ordering an item through a store within the service, and the store checks the order request input through the service and places an order in response thereto.
  • items can be prepared.
  • the store inputs a delivery request in the corresponding service, and when the delivery request is confirmed, the delivery person delivers the ordered item.
  • the server device 100 may determine whether a first store included in at least one store corresponds to a specific store that satisfies one or more service-related conditions.
  • a store that satisfies one or more conditions related to a service may satisfy conditions related to order requests from users on the service, satisfy conditions related to evaluations by users, or conditions related to responding to order requests from users. It may be a store that satisfies one or more conditions related to convenience provided to a plurality of users using the service. In this way, a specific store that satisfies one or more conditions related to the service may be determined by the server device 100 as a higher store among a plurality of stores linked to the service.
  • one or more conditions for determining whether the first store corresponds to a specific store may include a condition determined based on an acceptance rate of the first store for order requests of a plurality of users using the service. .
  • a plurality of users using the service may order an item from the first store through the service, and the store may prepare the item by confirming and accepting the order request including information on the item. If the store rejects the user's order request, the order request is canceled, and if the store's acceptance rate for the item's order request is confirmed above a certain level so that the store does not reject the user's order request without any other reason, the store It can be determined that corresponds to a specific store.
  • one or more conditions for determining whether the first store corresponds to a specific store may include a condition determined based on feedback information provided about the first store by a plurality of service users.
  • the feedback information provided by the user about the store is a review written by a user who requested an order from the store and received the item delivered, taking into account items provided by the store or other service-related matters such as how the store responds to the user.
  • Information or assigned rating information may be included.
  • the server device 100 may determine that the store corresponds to a specific store when the number of review information of the store is greater than or equal to a certain number or the rating information of the store is greater than or equal to a certain number of points.
  • the one or more conditions for determining whether the first store corresponds to a specific store may include a condition determined based on an average order preparation time of the first store for order requests from a plurality of users using the service.
  • the average order preparation time may mean an average value of time required for the store to prepare an item corresponding to the order request for a plurality of order requests acquired from a plurality of users, and a certain period or a certain number of order requests. It may be a value obtained by averaging times required to prepare a requested item corresponding to .
  • the server device 100 may determine that the store corresponds to a specific store when the average order preparation time of the store is within a predetermined time.
  • the average order preparation time of the first store may be determined according to the time required for the first store to prepare various items in response to an order request for various items sold in the first store.
  • the server device 100 may check information on one or more items sold in the first store in order to determine the average order preparation time of the first store, and determine the average preparation time required for each of the one or more items.
  • the average order preparation time of the first store may be determined by summarizing the above. That is, the server device 100 may check information on each item sold by the first store with respect to the first store and determine information about an average preparation time required for the first store to prepare each item.
  • An average order preparation time for the entire first store may be determined by integrating the average preparation time of each determined item. For example, the average order preparation time of the first store may be determined as an average of average preparation times of each item sold by the first store.
  • the preparation time required for the first store to prepare each item in response to the order request corresponds to the time from the time the order request is obtained to the time the delivery request of the first store is obtained in response to the order request.
  • the server device 100 determines a first time point when the first order request is obtained.
  • a second point in time at which the first delivery request is obtained can confirm. Based on this, the server device 100 may perform an operation of determining the time between the first time point and the second time point as the preparation time of the first store for the first item.
  • FIG. 4 is a diagram illustrating an operating method in which the server device 100 determines a preparation time of a store for an item corresponding to an order request according to various embodiments.
  • the server device 100 may check when a user's order request for an item is acquired (401).
  • the time when the user's order request for the item is acquired may mean the time when the user completes payment for the item or the time when the order for the item is completed.
  • the store may input a delivery request of the store corresponding to the user's order request in order to deliver the item to the user through the service, and the server device 100 may check the time when the input delivery request is obtained (403).
  • the server device 100 confirming the time when the user's order request is obtained and the time when the store's delivery request is obtained may calculate the time difference between the two time points and determine the calculated time as the preparation time of the item (405). .
  • the server device 100 may perform an operation of determining the preparation time for the first item as shown in FIG. 4 for each order request for the first item of various users, and determine the preparation time for the first item.
  • an average preparation time for the first item in the first store may be determined.
  • the server device 100 may designate a certain period or a specific time interval for determining the average preparation time, and the preparation time of the first item corresponding to the plurality of order requests obtained in the specified period or time interval. It is possible to determine the average preparation time of the first item by synthesizing the above.
  • the predetermined period for determining the average preparation time may mean a period of days during which a significant number of order requests for the first item, such as one day, one week, or one month, can be obtained.
  • the specific time period for determining the average preparation time may mean a time period during which order requests are concentrated, such as a lunch time period or an evening time period.
  • the business hours of the first store that sells the first item are divided into a plurality of unit time intervals, and the number of order requests for the first store is calculated in each unit time, in order of highest number of orders.
  • a specific time interval for determining the average preparation time may be set to include some unit time. That is, the specific time interval may be set to include a specific number of unit time intervals in the order of the highest number of order requests for the first item among a plurality of unit time intervals included in the business time interval of the first store.
  • 11:00 to 12:00 and 12:00 to 13:00 corresponding to lunch time and 17:00 to 18 corresponding to dinner time
  • 11:00 ⁇ 13:00 and 17:00 ⁇ 19:00 there will be more order requests from users for Store 1 than other time zones, so 11:00 ⁇ 13:00 and 17:00 ⁇ 19:00 as a specific time zone.
  • the server device 100 determines the average preparation time of the first item based on the preparation time of the first item determined with respect to the plurality of order requests obtained for the first item during a specific time period within a predetermined period.
  • the specific time interval includes one or more unit time intervals, and the one or more unit time intervals are stored in the first store among a plurality of unit time intervals included in the business time interval of the first store. It may be set to include a specific number of unit time intervals in the order of the highest order request. To this end, the server device 100 may obtain information about the number of order requests for the first store for each unit time interval from the first store.
  • the specific time interval for determining the average preparation time is set to include a specific number of unit time intervals
  • the item category including the items sold by the first store is considered considering the characteristics of the items sold by the first store.
  • a specific number of unit time intervals may be set to be included in the specific time interval in order of order requests for a plurality of stores related to .
  • the business hours of each store and the time zone during which order requests from multiple users using the service are concentrated may differ.
  • the determined time zone is applied to the first store, and the average for the first item in the first store is obtained according to the order requests obtained in the determined time zone. Preparation time can be judged.
  • the server device 100 considers the characteristics of the chicken food item and selects a dinner or night time zone rather than a lunch time zone.
  • the specific time interval may be set to be included.
  • the server device 100 obtains information on the number of order requests for each unit time section for various stores selling chicken food items on the service. action can be performed. If it is determined based on the information obtained in this way that a plurality of users' order requests for chicken food items in a plurality of stores are concentrated, the server device 100 determines that the corresponding time period is the average preparation of the first item in the first store. It can be set to be included in a specific time interval for determining the time.
  • the preparation time of each item may be different.
  • the number of items can be considered.
  • a third point in time at which a second order request from a second user for a plurality of items including a second item among one or more items sold by the first store is obtained and the first store corresponding to the second order request.
  • the server device 100 confirms the fourth time point at which the second delivery request is obtained, the server device 100 calculates the time between the third time point and the fourth time point as the total preparation of the first store for the plurality of items. The time is determined, but the preparation time of the second item may be differently determined according to the number of items that can be simultaneously prepared in the first store.
  • the total preparation time of the first store for a plurality of items can be determined as the preparation time of the second item.
  • the server device 100 converts the number of items included in the second order request into the number of items that the first store can simultaneously prepare. An operation of determining the divided value and determining the time obtained by dividing the total preparation time of the first store for the plurality of items by the checked value as the preparation time of the second item is performed. Through this operation, the server device 100 may determine an approximate preparation time of the second item among the total preparation times of the first store for a plurality of items.
  • FIG. 5 is a diagram illustrating an operating method for determining, by the server device 100, a preparation time of a store for one item included in a plurality of items corresponding to an order request, according to various embodiments.
  • the server device 100 may check when a user's order request for a plurality of items is acquired (501).
  • the time when the user's order request for the plurality of items is acquired may mean the time when the user completes payment for the plurality of items to order the items or the time when the order of the plurality of items is completed.
  • the store may input a delivery request of the store corresponding to the user's order request in order to deliver the plurality of items to the user through the service.
  • the device 100 may check when the input delivery request is acquired (503).
  • the server device 100 confirming when the user's order request is obtained and when the store's delivery request is obtained calculates the time difference between the two points in time and determines the calculated time as the total preparation time for the plurality of items. Yes (505).
  • the server device 100 may check information on the number of items that can be prepared at the same time by the store in order to determine the preparation time of any one of the plurality of prepared items (507), if included in the order request.
  • the server device 100 may determine the total preparation time for the plurality of items as the preparation time of any one item (509).
  • the number of multiple items included in the order request exceeds the number of items that the store can prepare at the same time, the number of multiple items included in the order request divided by the number of items that the store can prepare at the same time is checked (511 ), the time obtained by dividing the total preparation time for a plurality of items by the checked value may be determined as the preparation time of any one item (513).
  • the server device 100 may provide icon information related to the specific store and information about the first store to the user's terminal. .
  • icon information related to a specific store and information about a first store provided by the server device 100 to the user's terminal are displayed through a basic page for a service related to the server device 100, It may be provided to the user's terminal. That is, when obtaining a user's first input related to the display of the basic page for the service, the server device 100 may determine whether information on the first store will be displayed on the basic page for the service, and provide the service. When information about the first store is displayed on the basic page for the user, icon information related to a specific store and information about the first store may be provided to the user's terminal.
  • icon information related to a specific store and information about a first store provided by the server device 100 to the user's terminal in operation 305 are keyword information acquired through the user on a service related to the server device 100. It may be displayed through a store search page corresponding to and provided to the user's terminal. That is, when obtaining a second input including keyword information from a user on a service, the server device 100 may check a store list corresponding to the acquired keyword information. If the first store is included in the checked store list, the server device 100 provides icon information related to a specific store and information on the first store to the user's terminal through a store search page including the checked store list. can do.
  • the keyword information acquired through the user may include keywords related to food items or keywords related to stores selling food items.
  • the keyword related to the food item may include other text for searching for a specific food item, such as the name of the food item, the name of the food menu to which the food item belongs, or the name of the food category in which the food item is classified, and the food item
  • the keyword related to the store that sells may include other text capable of searching for a specific store that sells food items, such as the name of the store or the name of a brand related to the store.
  • the server device 100 displays a store detail page of the first store. It is possible to perform an operation of providing to the user's terminal. That is, if the user clicks or touches the information on the first store to check the first store, the server device 100 provides a store detail page of the first store in response to this, and the user You can order the desired item through the store detail page.
  • information on images representing the store such as information on the name or business name of the store, representative images related to the inside of the store, or representative images of items sold in the store
  • Various information related to the store may be included, such as information about contents for a user to order an item to be sold or information about other users' evaluations of the store, and if the store satisfies one or more conditions according to operation 303.
  • icon information related to the specific store may also be included.
  • the icon information related to the specific store may include image or text information indicating that a fast delivery service may be provided according to one or more conditions, and the average order preparation time for the first store is determined. It may also include information about the expected delivery time, which is confirmed based on the determined average order preparation time.
  • icon information related to the specific store may be provided to the user's terminal along with information about the first store when all of the one or more conditions described above are satisfied. That is, the first store may be determined as a specific store only when the first store satisfies all of one or more conditions related to the specific store, and information on the first store and icon information related to the specific store may be transmitted to the user's terminal. can be provided.
  • the server device 100 may perform an operation of providing information informing that the first store corresponds to a specific store to the terminal of the first store. .
  • whether the first store corresponds to a specific store may be updated at a regular period, and if the first store newly corresponds to a specific store according to a predetermined period of updating, the server device 100 determines whether the first store corresponds to the first store.
  • Information for guiding that the first store corresponds to a specific store may be provided to the terminal of the store.
  • the first store which previously met one or more conditions and corresponded to a specific store, continues to satisfy the one or more conditions and corresponds to a specific store even though the first store has been updated after a certain period, information indicating that the first store corresponds to the specific store can be omitted.
  • FIGS. 6 and 7 are diagrams illustrating an example of a UI/UX for providing item-related information according to various embodiments.
  • the examples of FIGS. 6 to 7 may be UI/UX (user interface/user experience) for the user device 200 for the picker according to the embodiment described above in FIGS. 3 to 5, and the following
  • Each of the embodiments described in the drawings may be performed based on the operation of the server device 100 described above with reference to FIGS. 3 to 5 .
  • each embodiment of the UI/UX for the user device 200 described in the following drawings when the user device 200 receives input information from the user and transmits it to the server device 100, the server device 100 ) may be performed in a form in which information corresponding to the input information is provided to the user device 200 based on the operations described above in FIGS. 3 to 5 and then the user device 200 outputs it.
  • each embodiment of UI / UX described in the following drawings is not limited to this form and can be performed in all forms that can implement each embodiment of UI / UX.
  • FIG. 6 is a diagram illustrating an example in which the user device 200 outputs store information along with icon information related to a specific store based on an operation of the server device 100 according to various embodiments.
  • the user device 200 may output a basic page for a service including store information.
  • the user device 200 may provide information about a plurality of stores to the user through a basic page, and the user may input information corresponding to one of the stores to access the store detail page of the corresponding store. .
  • information about a plurality of stores output through the basic page for a store that satisfies one or more conditions for determining a specific store on a service related to the server device 100 and corresponds to the specific store, information about the store and Together, related icon information indicating that the corresponding store corresponds to the specific store may be output.
  • the user device 200 may output information about the 'Brand Burger OO Store' store through area 601 on the basic page, and output information about 'B Brand Burger ⁇ Store' store through area 605. .
  • the 'A brand burger OO store' store satisfies one or more conditions set as criteria for determining whether the server device 100 according to operation 303 of FIG. 3 corresponds to a specific store, and 'A brand burger Icon information indicating that the 'OO point' store corresponds to the specific store may be output as shown in 603 .
  • the icon information output through 603 may include an image or text indicating that quick service is possible through the store where the corresponding icon information is displayed.
  • the icon information includes an image representing a cheetah and the text 'Cheetah Delivery'. You can check that it is implemented through .
  • server device 100 identifies the user's address information and can check information on the expected delivery time from the corresponding store to the user's address information, information on the expected delivery time may also be output together with icon information.
  • FIG. 7 is a diagram illustrating another example in which the user device 200 outputs store information along with icon information related to a specific store based on an operation of the server device 100 according to various embodiments.
  • the user device 200 may output a store search page corresponding to keyword information acquired from a user on a service.
  • the user device 200 may provide information on a plurality of stores included in a store list corresponding to keyword information to a user through a store search page, and the user inputs information corresponding to one of the stores. You can access the store detail page of the store by doing so.
  • information about a plurality of stores output through the store search page for a store that satisfies one or more conditions for determining a specific store on a service related to the server device 100 and corresponds to the specific store, information about the store Along with, related icon information indicating that the corresponding store corresponds to the specific store may be output.
  • the user device 200 may output information on the store 'A brand burger OO store' through area 701 on the store search page corresponding to the keyword information 'burger', and 'B brand burger ⁇ store' through area 705. Information about the store can be output. At this time, the 'A brand burger OO store' store satisfies one or more conditions set as criteria for determining whether the server device 100 according to operation 303 of FIG. 3 corresponds to a specific store, and 'A brand burger Icon information indicating that the 'OO point' store corresponds to the specific store may be output as in 703 .
  • the icon information output through 703 may include an image or text indicating that quick service is possible through the store where the icon information is displayed. As in FIG. 6, in FIG. 7, the icon information includes an image representing a cheetah and 'cheetah'. You can confirm that it is implemented through the text 'Delivery'.
  • server device 100 identifies the user's address information and can check information on the expected delivery time from the corresponding store to the user's address information, information on the expected delivery time may also be output together with icon information.
  • the UI/UX for the user device 200 of FIGS. 6 to 7 and the operation of the user device 200 may be performed in association with the operation of the server device 100 described above in FIGS. 3 to 5, and FIG. 6
  • the UI / UX examples of FIG. 7 are examples for the disclosure of the present invention, and various embodiments of the present invention are not limited to the UI / UX forms of FIGS. 6 to 7 and can implement various embodiments of the present invention. It can be done according to all types of UI/UX.
  • the method according to the system according to the present invention may be implemented in the form of program instructions that can be executed through various computer means and recorded on a computer readable medium.
  • various embodiments of the present invention may be implemented as computer readable codes in a computer readable recording medium from a specific point of view.
  • a computer readable recording medium is any data storage device capable of storing data readable by a computer system. Examples of computer readable recording media include read only memory (ROM), random access memory (RAM), and compact disk-read only memory (CD-ROM). ), magnetic tapes, floppy disks, optical data storage devices, and carrier waves (such as data transmission over the Internet).
  • the computer readable recording medium may also be distributed across networked computer systems, so that computer readable code is stored and executed in a distributed manner.
  • functional programs, code, and code segments for achieving various embodiments of the present invention can be easily interpreted by programmers skilled in the field to which the present invention is applied.
  • Such software may include, for example, volatile or non-volatile storage devices, such as RAM, memory chips, devices or integrated circuits, whether erasable or rewritable. Or, for example, a compact disk (CD), DVD, magnetic disk or magnetic tape, such as optically or magnetically recordable and at the same time machine (eg, computer) readable storage medium may be stored. .
  • volatile or non-volatile storage devices such as RAM, memory chips, devices or integrated circuits, whether erasable or rewritable.
  • a compact disk (CD), DVD, magnetic disk or magnetic tape such as optically or magnetically recordable and at the same time machine (eg, computer) readable storage medium may be stored.
  • Methods according to various embodiments of the present invention may be implemented by a computer including a control unit and a memory, or a vehicle including such a memory or computer, and the memory may include a program including instructions for implementing the embodiments of the present invention. or an example of a machine-readable storage medium suitable for storing programs.
  • the present invention includes a program including code for implementing the device or method described in the claims of this specification and a storage medium readable by a machine (such as a computer) storing such a program.
  • a program may be transmitted electronically through any medium, such as a communication signal transmitted through a wired or wireless connection, and the present invention appropriately includes equivalents thereto.

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Abstract

Est divulgué un procédé pour fournir des informations relatives à un service pour une intermédiation de distribution par un dispositif électronique, le procédé comprenant les étapes consistant à : identifier au moins un magasin ; déterminer si un premier magasin inclus dans le ou les magasins correspond à un magasin spécifique satisfaisant une ou plusieurs conditions relatives au service ; et lorsque le premier magasin est le magasin spécifique, fournir des informations concernant le premier magasin au terminal d'un utilisateur conjointement avec des informations d'icône relatives au magasin spécifique.
PCT/KR2021/012199 2021-08-30 2021-09-08 Procédé de fonctionnement pour la fourniture d'informations relatives à un service et dispositif électronique le prenant en charge WO2023033218A1 (fr)

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KR10-2021-0114604 2021-08-30

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Citations (2)

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KR20180042598A (ko) * 2016-10-18 2018-04-26 주식회사 우아한형제들 배달주문 분배시스템 및 방법
KR20200141219A (ko) * 2019-06-10 2020-12-18 김종완 배달 서비스 제공 장치 및 방법

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KR20180042598A (ko) * 2016-10-18 2018-04-26 주식회사 우아한형제들 배달주문 분배시스템 및 방법
KR20200141219A (ko) * 2019-06-10 2020-12-18 김종완 배달 서비스 제공 장치 및 방법

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