WO2023219197A1 - Dispositif électronique fournissant des informations pour la livraison d'articles, et procédé associé - Google Patents

Dispositif électronique fournissant des informations pour la livraison d'articles, et procédé associé Download PDF

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Publication number
WO2023219197A1
WO2023219197A1 PCT/KR2022/007158 KR2022007158W WO2023219197A1 WO 2023219197 A1 WO2023219197 A1 WO 2023219197A1 KR 2022007158 W KR2022007158 W KR 2022007158W WO 2023219197 A1 WO2023219197 A1 WO 2023219197A1
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Prior art keywords
information
worker
delivery
terminal
electronic device
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PCT/KR2022/007158
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English (en)
Korean (ko)
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문보라
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쿠팡 주식회사
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Publication of WO2023219197A1 publication Critical patent/WO2023219197A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0835—Relationships between shipper or supplier and carriers
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
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    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063114—Status monitoring or status determination for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0633—Workflow analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0637—Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
    • G06Q10/06375—Prediction of business process outcome or impact based on a proposed change
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0832—Special goods or special handling procedures, e.g. handling of hazardous or fragile goods
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0833—Tracking
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0834—Choice of carriers
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management

Definitions

  • the present invention relates to an electronic device and method for providing information for item delivery. Specifically, a method for providing information about item delivery so that a single worker can perform both picking and delivery, and an electronic device for operating the same. It's about devices.
  • the logistics center handles product storage, quality control, labeling, and inventory management, as well as picking, packing, and shipping processes that require accurate receipt and processing of buyer orders, and ultimately, delivery of products to customers.
  • the logistics center handles product storage, quality control, labeling, and inventory management, as well as picking, packing, and shipping processes that require accurate receipt and processing of buyer orders, and ultimately, delivery of products to customers.
  • DS centers warehouse-type retail stores (dark stores, DS) (hereinafter referred to as DS centers) exclusively for online transactions is increasing.
  • the picker (picker) in charge of picking and the delivery person in charge of delivery are operated to handle picking and delivery tasks, respectively.
  • the problem to be solved by this embodiment is to provide a method and device for providing information for item delivery in order to solve the above-mentioned problems.
  • a method and device for providing information for item delivery can be provided so that the tasks of a picker and a delivery person can be integrated and performed.
  • Various embodiments may provide a method for an electronic device to provide information for item delivery and an electronic device that supports the method.
  • a method of providing information for item delivery in an electronic device includes the steps of obtaining first order information from a customer terminal, confirming information on at least one worker corresponding to a center, Allocating an order related to the first order information to a first worker identified based on the at least one worker information, and transmitting picking information confirmed based on the first order information to a first terminal of the first worker. It may include providing, receiving picking completion information corresponding to the picking information from the first terminal, and providing confirmed delivery information based on the first order information to the first terminal. .
  • the picking completion information includes item identification information of an item corresponding to the picking information, and providing picking information of the first item confirmed based on the first order information to the first terminal, Confirming the picking completion information of the first item based on the item identification information of the first item received from the first terminal, and in response to confirming the picking completion information of the first item, sending the first item to the first terminal.
  • a step of providing picking information of the second item confirmed based on the order information may be further included.
  • assigning a first transportation means confirmed based on the first order information to the first worker may include transmitting transportation method information about the assigned first transportation device to the terminal of the first worker.
  • the method may include allocating the first means of transportation to the first worker based on the quantity of all items corresponding to the first order information.
  • the step of checking the at least one worker information includes checking the worker information about at least one worker who has logged on to the electronic device through the first terminal, and at least one worker who has logged on. It may include assigning the order to the first task based on worker information of one worker.
  • the worker information includes work status information of the corresponding worker, confirming available personnel among workers corresponding to the center based on the work status information, and selecting among workers corresponding to the available personnel. It may include selecting a first worker to assign an order.
  • the method may further include allocating an order related to the first order information to the original user.
  • the method may include checking whether the first worker has completed the delivery task based on the work status information, and adding the first worker to the available personnel based on whether the delivery task has been completed. there is.
  • obtaining second order information from the customer terminal confirming an expected return time according to an order regarding the first order information of the first worker, and based on the expected return time, the second order information is obtained. It may include the step of allocating an order related to the second order to one worker.
  • receiving transportation means identification information from the first terminal, and providing confirmed delivery information based on the first order information to the first terminal in response to receiving the transportation device identification information may include.
  • the method may include providing the delivery information to a second terminal corresponding to the transportation means identification information in response to receiving the transportation means identification information.
  • the method may further include confirming delivery start information in response to receiving the transportation means identification information, and providing the confirmed delivery start information to the customer terminal.
  • confirming operator information of the first worker logged on to a second terminal corresponding to the transport means identification information of the first transport means, and in response to confirming the worker information of the first worker, the second terminal It may include transmitting the delivery information to the second terminal.
  • it may include receiving real-time location information of the first worker from the first terminal, and confirming the expected return time of the first worker based on the location information.
  • the first order information may include at least one item information and delivery information corresponding to the order.
  • the picking information may include item information regarding the item to be picked and location information of the item to be picked within the center.
  • the delivery information may include estimated delivery time information and delivery destination information provided to the customer terminal.
  • An electronic device includes a communication unit, storage, and a processor, where the processor obtains first order information from a customer terminal and confirms at least one worker information corresponding to the center. And, assigning an order related to the first order information to a first worker identified based on the at least one worker information, and picking information confirmed based on the first order information to the first terminal of the first worker. It may be set to provide, receive picking completion information corresponding to the picking information from the first terminal, and provide confirmed delivery information based on the first order information to the first terminal.
  • the electronic device provides item delivery information that allows one worker to perform the tasks of a picker and a delivery person in the item sales process performed at a DS (dark store) center or distribution center, thereby reducing unnecessary expenses and Time delay can be dramatically reduced.
  • DS dark store
  • Electronic devices can provide workers with picking information necessary for picking work and delivery information necessary for delivery work, thereby reducing delay time between picking and delivery and enabling rapid delivery. .
  • Electronic devices can provide flexible human resource management necessary for operating a DS center or logistics center by identifying available workers based on the worker's status.
  • Electronic devices can reduce unnecessary expenses and time delays by automating the operation of a DS center.
  • FIG. 1 is a diagram illustrating an item delivery information management system in which a method of providing information for item delivery by an electronic device according to various embodiments of the present invention is implemented.
  • FIG. 2 is a diagram illustrating the configuration of an electronic device according to various embodiments.
  • FIG. 3 is a diagram illustrating a dark store (DS) center in which an item delivery information management system according to various embodiments is implemented.
  • DS dark store
  • Figure 4 is an operation flowchart of an electronic device providing information for item delivery according to various embodiments.
  • FIG. 5 is a diagram illustrating an operation in which an electronic device provides information for item delivery to a first terminal and a second terminal according to various embodiments.
  • FIG. 6 is an operation flowchart of an electronic device providing information for item delivery to a first terminal and a second terminal according to various embodiments.
  • Figure 7 is a diagram for explaining various work states of workers in a DS center according to various embodiments.
  • Figure 8 is an operation flowchart in which an electronic device allocates orders based on various states of workers.
  • Figure 9 is an operation flowchart in which an electronic device checks available personnel based on various states of workers.
  • each component or feature may be considered optional unless explicitly stated otherwise.
  • Each component or feature may be implemented in a form that is not combined with other components or features.
  • various embodiments may be configured by combining some components and features. The order of operations described in various embodiments may change. Some features or features of one embodiment may be included in other embodiments or may be replaced with corresponding features or features of other embodiments.
  • each block of the processing flow diagram diagrams and combinations of the flow diagram diagrams can be performed by computer program instructions.
  • These computer program instructions can be mounted on a processor of a general-purpose computer, special-purpose computer, or other programmable data processing equipment, so that the instructions performed through the processor of the computer or other programmable data processing equipment are described in the flow chart block(s). It creates the means to perform functions.
  • These computer program instructions may also be stored in computer-usable or computer-readable memory that can be directed to a computer or other programmable data processing equipment to implement a function in a particular manner, so that the computer-usable or computer-readable memory It is also possible to produce manufactured items containing instruction means that perform the functions described in the flowchart block(s).
  • Computer program instructions can also be mounted on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a process that is executed by the computer, thereby generating a process that is executed by the computer or other programmable data processing equipment. Instructions that perform processing equipment may also provide steps for executing the functions described in the flow diagram block(s).
  • each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s).
  • each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s).
  • FIG. 1 is a diagram illustrating an item delivery information management system in which a method of providing information for item delivery by an electronic device according to various embodiments of the present invention is implemented.
  • an item delivery information management system may include various types of devices.
  • an item delivery information management system may be implemented in the electronic device 200.
  • the electronic device 200 may perform operations according to various embodiments of the present disclosure based on the item delivery information management system implemented in each device.
  • the item delivery information management system according to various embodiments is not limited to what is shown in FIG. 1, and may be implemented in a wider variety of electronic devices and servers.
  • the electronic device 200 performs wireless and wired communication with the worker terminal device 110 and/or the customer terminal 120 linked to the electronic device 200, and has a large storage capacity. It may be a device containing storage.
  • the electronic device 200 may be a cloud device connected to the worker terminal device 110 and/or the customer terminal 120 linked to the electronic device 200.
  • the worker terminal device 110 linked to the electronic device 200 may be a device that can be used by workers, such as a desktop PC, tablet PC, or mobile terminal.
  • the worker terminal device 110 may include a first terminal 111 for a picking operation and a second terminal 113 for a delivery operation.
  • the first terminal 111 may include a personal digital assistant (PDA) for picking work
  • the second terminal 113 may include a delivery terminal (e.g., a smartphone) attached to a transportation vehicle.
  • the first terminal 111 and the second terminal 113 may be implemented in one electronic device (eg, a smartphone).
  • the worker terminal device 110 may include an input module such as a camera, scanner, keyboard, and touch screen, and the worker terminal device 110 may acquire data through the input module.
  • the worker terminal device 110 may transmit data to the electronic device 200.
  • the customer terminal 120 may be a device that can be used by an individual user, such as a desktop PC, tablet PC, or mobile terminal.
  • other electronic devices that perform similar functions may be used as the customer terminal 120.
  • An item delivery information management system may include various modules for operation.
  • Modules included in the item delivery information management system are computer codes implemented so that a physical device (e.g., electronic device 200) on which the item delivery information management system is implemented (or included in the physical device) can perform a specified operation. It may be one or more instructions.
  • the physical device on which the item delivery information management system is implemented stores a plurality of modules in memory in the form of computer code, and when the plurality of modules stored in the memory are executed, the plurality of modules correspond to the plurality of modules in the physical device. You can perform specified actions.
  • the electronic device 200 may include a picking information providing unit 201 and a delivery information providing unit 202.
  • the picking information providing unit 201 and the delivery information providing unit 202 may be implemented in individual physical devices or as a plurality of virtual server modules stored in the memory of one physical electronic device 200. . According to one embodiment, the picking information providing unit 201 and the delivery information providing unit 202 may transmit and receive various data to implement an item delivery information management system.
  • the first terminal 111 may be linked to the collection information provider 201.
  • the collection information provider 201 and the first terminal 111 can exchange data with each other through wireless and wired communication.
  • the second terminal 113 may be linked to the delivery information provider 202.
  • the delivery information provider 202 and the second terminal 113 can exchange data with each other through wireless and wired communication.
  • FIG. 2 is a diagram illustrating the configuration of an electronic device according to various embodiments.
  • the electronic device 200 may include an input/output unit 210, a communication unit 220, a storage 230, and a processor 240.
  • the input/output unit 210 may be various interfaces or connection ports that receive user input or output information to the user.
  • the input/output unit 210 may include an input module and an output module, and the input module receives user input from the user.
  • User input can take various forms, including key input, touch input, and voice input. Examples of input modules that can receive such user input include traditional keypads, keyboards, and mice, as well as touch sensors that detect the user's touch, microphones that receive voice signals, cameras that recognize gestures through image recognition, etc.
  • a proximity sensor including at least one of an illumination sensor or an infrared sensor that detects user approach, a motion sensor that recognizes user movement through an acceleration sensor or gyro sensor, and various other types of sensors that detect or receive user input.
  • the input module may include at least one of the devices listed above.
  • the touch sensor may be implemented as a piezoelectric or capacitive touch sensor that detects touch through a touch panel or touch film attached to the display panel, or an optical touch sensor that detects touch by an optical method.
  • the input module may be implemented in the form of an input interface (USB port, PS/2 port, etc.) that connects an external input device that receives user input instead of a device that detects user input itself.
  • the output module can output various information.
  • the output module may include at least one of a display that outputs an image, a speaker that outputs sound, a haptic device that generates vibration, and various other types of output means.
  • the output module may be implemented in the form of a port-type output interface that connects the individual output means described above.
  • a display-type output module can display text, still images, and moving images.
  • Displays include liquid crystal display (LCD), light emitting diode (LED) display, organic light emitting diode (OLED) display, flat panel display (FPD), and transparent display.
  • LCD liquid crystal display
  • LED light emitting diode
  • OLED organic light emitting diode
  • FPD flat panel display
  • transparent display Among various types of devices that can perform image output functions such as display, curved display, flexible display, 3D display, holographic display, projector, and other It can contain at least one.
  • This display may be in the form of a touch display integrated with the touch sensor of the input module.
  • the communication unit 220 can communicate with other devices. Accordingly, the electronic device 200 can transmit and receive information with other devices through the communication unit. For example, the electronic device 200 may communicate with each other or with other devices using a communication unit.
  • the communication department includes a wired communication module that connects to the Internet, etc. through a LAN (Local Area Network), a mobile communication module that transmits and receives data by connecting to a mobile communication network through a mobile communication base station, and a WLAN (Wireless Local Area Network) such as Wi-Fi.
  • a short-distance communication module using an Area Network-type communication method or a WPAN (Wireless Personal Area Network)-type communication method such as Bluetooth or Zigbee, and a GNSS (Global Navigation Satellite System) such as a GPS (Global Positioning System) ) may be composed of a satellite communication module using a satellite communication module or a combination thereof.
  • Storage 230 can store various types of information. Storage can store data temporarily or semi-permanently.
  • the storage of the server 200 includes an operating program (OS: Operating System) for running the server 200, a program for generating data or Braille for hosting a website, or an application (e.g., a web application). ) data, etc. may be stored.
  • OS Operating System
  • the storage may store modules in the form of computer code as described above.
  • Examples of storage 230 include hard disk drive (HDD), solid state drive (SSD), flash memory, read-only memory (ROM), random access memory (RAM), etc. This can be. This storage can be provided as a built-in or detachable type.
  • HDD hard disk drive
  • SSD solid state drive
  • flash memory read-only memory
  • RAM random access memory
  • the processor 240 controls the electronic device 200 and the overall operation of the electronic device 200. To this end, the processor 240 can perform calculations and processing of various information and control the operations of the components of the server 200. For example, the processor 240 may execute a program or application to provide item delivery information.
  • the processor 240 may be implemented as a computer or similar device using hardware, software, or a combination thereof. In hardware, the processor 240 may be implemented in the form of an electronic circuit that processes electrical signals to perform a control function, and in software, it may be implemented in the form of a program that drives the hardware processor 240. Meanwhile, unless otherwise specified in the following description, the operation of the electronic device 200 may be interpreted as being performed under the control of the processor 240. That is, when modules implemented in the above-described item delivery information management system are executed, the modules may be interpreted as the processor 240 controlling the electronic device 200 to perform the following operations.
  • various embodiments may be implemented through various means.
  • various embodiments may be implemented by hardware, firmware, software, or a combination thereof.
  • methods include one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), and FPGAs. It can be implemented by (field programmable gate arrays), processor, controller, microcontroller, microprocessor, etc.
  • ASICs application specific integrated circuits
  • DSPs digital signal processors
  • DSPDs digital signal processing devices
  • PLDs programmable logic devices
  • FPGAs field programmable gate arrays
  • processor controller, microcontroller, microprocessor, etc.
  • firmware or software methods according to various embodiments may be implemented in the form of modules, procedures, or functions that perform the functions or operations described below.
  • software code can be stored in memory and run by a processor.
  • the memory may be located inside or outside the processor, and may exchange data with the processor through various known means.
  • the electronic device 200 links information related to the operation to the electronic device 200. Can transmit and receive information to and from the worker terminal device 110.
  • FIG. 3 is a diagram illustrating a dark store (DS) center in which an item delivery information management system according to various embodiments is implemented.
  • DS dark store
  • the DS center (hereinafter referred to as center 300) may obtain order information from the customer terminal 120 through the electronic device 200 and deliver items according to the order.
  • At least one worker 310 may work in the center 300.
  • the electronic device 200 may check worker information about at least one worker 310 corresponding to the center 300.
  • the electronic device 200 may check worker information about the worker who has logged on to the electronic device 200 through the worker terminal device 110.
  • Worker information may include work status information regarding the worker's work status.
  • worker information may include information about the work step being performed by the worker. For example, referring to FIG. 3, the first worker 311 may be waiting because the order has not been assigned, and the second worker 313 may be in the process of delivery.
  • the electronic device 200 checks information on at least one worker corresponding to the center 300 and assigns the order to the first worker 311 based on the confirmed worker information. can do.
  • the order information may include item information and delivery information regarding at least one item corresponding to the order.
  • Item information may include the product name of the item and item identification information.
  • the delivery information may include delivery destination information and estimated delivery time information regarding the location and/or address of the delivery destination. The estimated delivery time information is information about the time when the order is scheduled to be delivered, and may be provided to the customer terminal 120 when an order occurs.
  • Workers corresponding to the center 300 may include workers registered with the center 300 and/or workers who go to work at the center 300.
  • the first worker 311 may log on to the electronic device 200 through the worker terminal device 110 when going to work at the center.
  • the electronic device 200 may check worker information about the logged on worker and confirm at least one worker 310 corresponding to the center 300.
  • the worker terminal device 110 may transmit and receive information to the electronic device 200 through.
  • each of at least one worker 310 may possess a worker terminal device 110.
  • each of the at least one worker 310 may possess a plurality of terminals (eg, a first terminal 111 and a second terminal 113).
  • a plurality of terminals may be interconnected with the electronic device 200.
  • the first worker 311 may possess a first terminal 111 and a second terminal 113.
  • the center 300 may store at least one item 320. At least one item 320 may be stored in a designated location within the center 300. Each item may be mapped with item identification information. Item identification information is information for identifying an item and may be implemented in the form of a barcode, QR code, or serial number. According to one embodiment, different item identification information may be associated with each item (eg, the first item 321 and the second item 323).
  • the electronic device 200 may identify the item based on item identification information. According to one embodiment, the electronic device 200 may receive item identification information from the worker terminal device 110. According to various embodiments, the electronic device 200 may store information about at least one item 320. Information about at least one item 320 may include a product name and item identification information.
  • the electronic device 200 may check item identification information and corresponding item information based on the item identification information.
  • Each item among the at least one item 320 may correspond to different item identification information.
  • the item identification information of the first item 321 and the second item 323 may be different from each other.
  • the worker terminal device 110 may include an input module such as a camera, scanner, keyboard, and touch screen, and the worker terminal device 110 may obtain item identification information through the input module. The worker terminal device 110 may transmit the input item identification information to the electronic device 200.
  • an input module such as a camera, scanner, keyboard, and touch screen
  • the worker terminal device 110 may obtain item identification information through the input module.
  • the worker terminal device 110 may transmit the input item identification information to the electronic device 200.
  • the center 300 may operate at least one transportation means 330.
  • At least one transportation means 330 may include various transportation equipment including trucks, scooters, bicycles, and motorcycles.
  • each of the at least one transportation means 330 may be mapped with transportation device identification information.
  • the transportation means identification information is information for identifying each of at least one transportation device 330 and may be implemented in the form of a barcode, QR code, or serial number.
  • different transportation means identification information may be associated with each transportation method (e.g., the first transportation device 331 and the second transportation device 333).
  • the electronic device 200 can identify the means of transportation based on the means of transportation identification information.
  • the electronic device 200 may receive transportation means identification information from the worker terminal device 110.
  • the electronic device 200 may store information about at least one transportation means 330.
  • Information about at least one transportation means 330 may include information about the type of transportation means and transportation means identification information.
  • the electronic device 200 may check the transportation means identification information and the corresponding transportation method information based on the transportation method identification information.
  • each transportation means may correspond to different transportation means identification information.
  • the transportation means identification information of the first transportation means 331 and the second transportation means 333 may be different from each other.
  • the transportation means information may include information about the total volume, total number, and/or total weight of items that can be loaded on the transportation device at one time.
  • Figure 4 is an operation flowchart of an electronic device providing information for item delivery according to various embodiments.
  • the electronic device 200 may obtain first order information.
  • the first order information may include item information and delivery information regarding at least one item corresponding to the order.
  • the electronic device 200 may receive order information (eg, first order information) about an order from the customer terminal 120 and obtain the first order information.
  • the electronic device 200 may assign an order regarding the first order information to the first worker 311.
  • the electronic device 200 may check worker information about at least one worker 310 corresponding to the center 300.
  • the electronic device 200 may check worker information about the worker who has logged on to the electronic device 200 through the worker terminal device 110.
  • the electronic device 200 checks worker information about at least one worker 310 corresponding to the center 300 and assigns an order to the first worker 311 based on the confirmed worker information. can do.
  • the electronic device 200 may provide first order information to the worker terminal device 110. At this time, the electronic device 200 may provide first order information to the first terminal 111 of the worker terminal device 110.
  • the electronic device 200 may provide collection information to the first terminal 111.
  • the picking information may include information about items to be picked by the first worker 311 in response to the first order information.
  • the picking information may include item information about at least one item corresponding to the first order information and location information of the item in the center 300.
  • the electronic device 200 may obtain picking information about each item included in the first order information based on the first order information.
  • the first order information may include item information about at least one item corresponding to the order.
  • Item information may include the product name of the item and item identification information.
  • the electronic device 200 may provide picking information corresponding to the first order information to the first terminal 111.
  • the electronic device 200 may provide picking information for each item included in the first order information to the first terminal 111.
  • the electronic device 200 may provide picking information about the first item 321 and the second item 323 included in the first order information to the first terminal 111.
  • the electronic device 200 may simultaneously or sequentially provide picking information on the first item 321 and picking information on the second item 323 to the first terminal 111 .
  • the order in which the electronic device 200 provides picking information for one or more items may be determined based on the first order information, may be determined arbitrarily, or may be determined based on location information within the center 300 of each item. You can.
  • the electronic device 200 may receive picking completion information.
  • the electronic device 200 may receive collection completion information from the first terminal 111.
  • the picking completion information may include information indicating that the item corresponding to the picking information has been picked.
  • picking completion information may include item identification information.
  • the electronic device 200 may receive item identification information of the first item 321 from the first terminal 111 and confirm completion of picking of the first item 321 based on the received item identification information.
  • the electronic device 200 may check whether the item identification information is an item corresponding to the first order information based on the received item identification information. For example, the electronic device 200 may compare item identification information and first order information and confirm that the item included in the first order information has been picked.
  • the electronic device 200 may confirm completion of picking of an item corresponding to the picking information based on a comparison of the received item identification information and the picking information. According to one embodiment, the electronic device 200 may provide picking information on the second item 323 to the first terminal 111 in response to confirmation of picking completion information on the first item 321.
  • the electronic device 200 may confirm that all items included in the first order information have been picked. According to one embodiment, the electronic device 200 may confirm completion of picking of all items corresponding to the first order information in response to receiving item identification information corresponding to each of all items included in the first order information. According to one embodiment, the electronic device 200 may receive identification information indicating that all items have been picked. For example, the electronic device 200 may confirm that all items corresponding to the first order information have been picked in response to receiving the transportation means identification information. When the first worker 311 completes the selection of all items and transmits the transportation mode identification information of the transportation method to the electronic device 200 through the first terminal 111, the electronic device 200 receives the transportation device identification number. You can receive and check whether all items have been picked. In another example, the electronic device 200 may store information about a designated location for loading the picked items. The electronic device 200 may receive location identification information regarding the designated location from the first terminal 111 and confirm that all items have been picked and loaded at the designated location.
  • the electronic device 200 may provide delivery information to the first terminal 111.
  • the delivery information may include delivery destination information and estimated delivery time information regarding the location and/or address of the delivery destination corresponding to the first order information.
  • First order information may include delivery information.
  • the estimated delivery time information is information about the time when the order is scheduled to be delivered, and may be provided to the customer terminal 120 when an order occurs.
  • the electronic device 200 may provide delivery information to the first terminal 111 in response to confirming that all items corresponding to the first order information have been picked.
  • FIG. 5 is a diagram illustrating an operation in which an electronic device provides information for item delivery to a first terminal and a second terminal according to various embodiments.
  • the electronic device 200 may be linked with the first terminal 111 and the second terminal 113.
  • the electronic device 200 can transmit and receive various data to provide an item delivery information management system with the first terminal 111 and the second terminal 113.
  • the first terminal 111 may correspond to the worker terminal device 110 owned by a worker (eg, the first worker 311).
  • the first terminal 111 may be implemented as, for example, a personal digital assistant (PDA) for picking work.
  • PDA personal digital assistant
  • the first worker 311 can log on to the electronic device 200 through the first terminal 111, and the electronic device 200 can check worker information about the logged on first worker 311.
  • the electronic device 200 may assign an order to the first worker 311 based on worker information and provide picking information to the first terminal 111 based on the first order information.
  • the first terminal 111 may provide picking completion information (eg, item identification information) to the electronic device 200.
  • the electronic device 200 may provide delivery information to the first terminal 111 in response to receiving picking completion information.
  • the second terminal 113 may correspond to the worker terminal device 110 provided in a transportation means (eg, the first transportation means 331).
  • the second terminal 113 may be implemented, for example, as an electronic device for delivery work.
  • the first worker 311 can log on to the electronic device 200 through the second terminal 113, and the electronic device 200 can check worker information about the logged on first worker 311.
  • the electronic device 200 may provide delivery information corresponding to the first order information to the second terminal 113 based on worker information.
  • the second terminal 113 may correspond to a transportation means (eg, the first transportation means 331).
  • the second terminal 113 may be mapped to transportation vehicle identification information.
  • the electronic device 200 may allocate the first transportation means 331 to the first worker 311 based on first order information.
  • the electronic device 200 provides a first transportation means ( 331) can be assigned.
  • the electronic device 200 can store transportation means information for each transportation means (e.g., the first transportation means 331 and the second transportation means 333), and the transportation method information includes the type of each transportation method and loadable items. It may include information about the type, quantity, capacity and/or weight.
  • the electronic device 200 may determine a transportation method corresponding to the first order information based on the order information and transportation method information.
  • the electronic device 200 may allocate the first transportation means 331 to the first worker 311 based on the delivery destination and expected delivery time information confirmed based on the first order information.
  • the electronic device 200 sends the first transportation means 331 to the first worker 311 in response to receiving the transportation means identification number of the first transportation means 331 from the first terminal 111. ) can be assigned.
  • the electronic device 200 may check delivery start information.
  • the electronic device 200 may check delivery start information in response to receiving the transportation means identification number of the transportation method (e.g., the first transportation device 331) from the first terminal 111.
  • Delivery start information may include information about delivery start time.
  • the electronic device 200 may check delivery start information in response to checking worker information of the first worker 311 who logged on through the second terminal 113. For example, the first worker 311 connects to the electronic device 200 through the second terminal 113 corresponding to the first transportation means 331 in order to start delivery using the first transportation means 331. You can log on.
  • the electronic device 200 can check assigned task information (e.g., first task information) based on worker information of the worker (e.g., first worker 311) logged on through the second terminal 113, It can be confirmed that the worker has started delivery using the first transportation means 331 corresponding to the second terminal 113.
  • the electronic device 200 may provide delivery start information to the customer terminal 120.
  • FIG. 6 is an operation flowchart of an electronic device providing information for item delivery to a first terminal and a second terminal according to various embodiments.
  • the electronic device 200 may obtain order information (S601) and assign an order related to the first order information to the first worker 311 (S603). .
  • the electronic device 200 may allocate the first transportation means 331 to the first worker 311.
  • the electronic device 200 may allocate the first transportation means 331 to the first worker 311 based on first order information.
  • the electronic device 200 provides a first transportation means ( 331) can be assigned.
  • the electronic device 200 can store transportation means information for each transportation means (e.g., the first transportation means 331 and the second transportation means 333), and the transportation method information includes the type of each transportation method and loadable items. It may include information about the type, quantity, capacity and/or weight.
  • the electronic device 200 may determine a transportation method corresponding to the first order information based on the order information and transportation method information.
  • the electronic device 200 may allocate the first transportation means 331 to the first worker 311 based on the delivery destination and expected delivery time information confirmed based on the first order information. According to one embodiment, the electronic device 200 may provide transportation method information about the assigned first transportation device 331 to the first terminal 111 . According to another embodiment, the electronic device 200 sends the first transportation means 331 to the first worker 311 in response to receiving the transportation means identification number of the first transportation means 331 from the first terminal 111. ) can be assigned.
  • the first worker 311 selects the first transportation means 331 as a suitable transportation method in response to the first order information, and sends the first transportation method to the electronic device 200 through the first terminal 111 ( 331) may transmit the transportation means identification information, and the electronic device 200 may allocate the first transportation means 331 to the first worker 311 based on the received transportation means identification information.
  • the electronic device 200 may allocate the first transportation means 331 in response to confirming that all items corresponding to the order have been picked.
  • the electronic device 200 confirms that all items corresponding to the order have been picked based on the first order information, and when receiving the transportation means identification number from the first terminal 111, the first terminal 111
  • the transportation means 331 may be assigned to the first worker 311.
  • the electronic device 200 may receive transportation identification information from the first terminal 111.
  • the electronic device 200 may receive transportation means identification information from the worker terminal device 110.
  • the electronic device 200 may store information about at least one transportation means 330.
  • Information about at least one transportation means 330 may include information about the type of transportation means and transportation means identification information.
  • the electronic device 200 may check the transportation means identification information and the corresponding transportation method information based on the transportation method identification information.
  • each transportation means may correspond to different transportation means identification information.
  • the transportation means identification information of the first transportation means 331 and the second transportation means 333 may be different from each other.
  • the transportation means information may include information about the total volume, total number, and/or total weight of items that can be loaded on the transportation device at one time.
  • the electronic device 200 may compare transportation method information about the first transportation device 331 assigned to the first worker 311 with received transportation device identification information. For example, in response to receiving the transportation means identification information, the electronic device 200 compares the transportation means identification information based on the transportation method information of the first transportation means 331, and assigns the transportation method and the transportation method identification number. If they match, you can confirm that all items corresponding to the first order information have been picked. For example, when the first worker 311 completes the selection of all items and transmits the transportation mode identification information of the transportation means to the electronic device 200 through the first terminal 111, the electronic device 200 You can receive an identification number and check whether all items have been picked.
  • the electronic device 200 may check delivery start information.
  • the electronic device 200 may check delivery start information in response to receiving the transportation means identification number of the transportation method (e.g., the first transportation device 331) from the first terminal 111.
  • Delivery start information may include information about delivery start time.
  • the electronic device 200 can check status information of the transportation means.
  • the status information of the means of transportation may include information regarding whether the means of transportation is currently in use. For example, if the first transportation means 331 is assigned to a worker (eg, the first worker 311), the electronic device 200 may classify the transportation means as in use. Alternatively, when the electronic device 200 receives transportation means identification information corresponding to the first transportation means 331, it may classify the first transportation means 331 as in use.
  • the electronic device 200 may allocate a transportation means to a worker based on status information of the transportation means.
  • the electronic device 200 may provide delivery information to the second terminal 113.
  • the second terminal 113 may correspond to a transportation means (eg, the first transportation means 331).
  • the second terminal 113 may be mapped to transportation vehicle identification information.
  • the electronic device 200 may provide delivery information to the second terminal 113 corresponding to the received transportation method identification information.
  • the electronic device 200 may provide delivery information to the second terminal 113 in response to confirming the worker information of the first worker 311 who logged on through the second terminal 113. there is.
  • the electronic device 200 sends delivery information corresponding to the order assigned to the first worker 311 to the second terminal based on the worker information of the first worker 311 confirmed through the second terminal 113. It can be provided as (113).
  • the electronic device 200 may check delivery start information in response to receiving transportation means identification information.
  • the electronic device 200 can check assigned task information (e.g., first task information) based on worker information of the worker (e.g., first worker 311) logged on through the second terminal 113, It can be confirmed that the worker has started delivery using the first transportation means 331 corresponding to the second terminal 113.
  • the electronic device 200 may provide delivery start information to the customer terminal 120.
  • the electronic device 200 may check delivery start information in response to providing delivery information to the second terminal 113.
  • Figure 7 is a diagram for explaining various work states of workers in a DS center according to various embodiments.
  • the first worker 311 may be assigned an order related to the first order information and begin delivery to the delivery destination 701.
  • the electronic device 200 assigns the first transportation means 331 to the first worker 311, and the first worker 311 provides delivery information through the first terminal 111 and/or the second terminal 113. may have been provided and started delivery to the delivery destination (701).
  • the electronic device 200 may check work status information for one or more workers 310.
  • the electronic device 200 may check worker information about the worker who has logged on to the electronic device 200 through the worker terminal device 110.
  • Worker information may include work status information regarding the worker's work status.
  • worker information may include information about the work step being performed by the worker.
  • the second worker 313 may be waiting because the order has not been assigned, and the first worker 311 may be in the process of delivery.
  • the work status may be any of the following: attendance status, non-attendance status, waiting status, picking status, delivering status, or returning after completion of delivery.
  • the electronic device 200 may confirm that the worker's work status information is attendance status.
  • the electronic device 200 may confirm that an order is assigned after the worker logs on and that the worker is in a picking state until picking completion information for the order is received.
  • the electronic device 200 may confirm that the item is in a delivery state after picking corresponding to the order assigned to the worker is completed and before receiving delivery completion information.
  • the electronic device 200 may receive delivery completion information and confirm that it is returning after delivery until it receives the worker's return information.
  • the electronic device 200 may check delivery completion information through the second terminal 113, and the delivery completion information may be provided from the second terminal 113 to the electronic device 200.
  • the return information is returned when the worker who started the delivery logs on again to the electronic device 200 through the first terminal 111, or is entered by the worker and sent to the electronic device 200 from the first terminal 111 and/or the second terminal 113. ) may include data or messages provided.
  • the electronic device 200 receives location information of the transportation means (e.g., the first transportation means 331) and/or the worker (e.g., the first worker 311) from the second terminal 113. You can receive it.
  • the electronic device 200 may continuously or periodically receive location information of the second terminal 113 from the second terminal 113 .
  • Location information may include global positioning system (GPS) information.
  • GPS global positioning system
  • the electronic device 200 may check the location information of the worker or means of transportation based on the received location information.
  • the electronic device 200 may check the expected return time of the delivery worker based on the received location information. For example, the electronic device 200 may check the worker's real-time location information and check the worker's expected return time based on the confirmed location information and the location information of the center 300.
  • the electronic device 200 may check the worker's expected return time based on delivery information.
  • the electronic device 200 verifies the delivery destination location information based on the delivery information, determines the route of the transportation means based on the delivery destination location information, the worker's real-time location information, and the location information of the center 300, and determines the transportation method. You can check the expected return time based on the route.
  • the electronic device 200 may check whether the worker has returned based on real-time location information.
  • the electronic device 200 may assign an order to a worker based on the expected return time. For example, the electronic device 200 may assign an order to the first worker 311 when the expected return time of the first worker 311 is less than the specified time.
  • the electronic device 200 may check the number of available workers among the workers corresponding to the center 300 based on work status information for each of the one or more workers 310.
  • Available personnel may be understood as workers capable of performing picking and/or delivery tasks.
  • the electronic device 200 may classify the second worker 312 as an available person.
  • the electronic device 200 may check information on the number of available people.
  • the electronic device 200 may classify the returned worker as an available person.
  • the electronic device 200 may check the available number of people and select a worker to assign an order from among the workers corresponding to the available number of people.
  • the electronic device 200 may confirm that the delivery task has been completed for the worker who returned from delivery, and may add the worker to the available personnel based on the completion of the delivery task. According to one embodiment, the electronic device 200 may exclude from the available personnel workers who are engaged in delivery work, for example, workers who are in a picking state, a delivery state, or a returning state.
  • the electronic device 200 can check information about the available number of people and determine whether the number of available people is less than the threshold.
  • the critical number of available people can be understood as the minimum number of available people who can smoothly perform delivery operations for orders.
  • the critical available number of people may be set to any specified value.
  • the electronic device 200 can check the critical number of available people. For example, the electronic device 200 may determine the critical number of available people. The electronic device 200 may determine the critical available number of people based on the amount of orders currently in progress or before the current job begins. The electronic device 200 may change the critical available number of people based on the order quantity.
  • the electronic device 200 may increase the critical number of available people in response to an increase in the order quantity, or may decrease the critical number of available people in response to a decrease in the order quantity.
  • the electronic device 200 may store table information in which the order quantity and the critical number of available people are mapped.
  • the electronic device 200 may check information on the spare delivery person when the number of available people is less than the threshold.
  • the reserve delivery person may include one or more delivery persons 710 at a base corresponding to the center 300.
  • one or more workers 310 corresponding to the center 300 may include delivery workers residing or full-time at the center 300, and reserve delivery workers may include freelance delivery workers.
  • Reserve delivery personnel include various entities that perform delivery tasks and can deliver items corresponding to orders from the center 300 to the delivery destination.
  • the electronic device 200 assigns an order to a prospective delivery person who is a freelancer (e.g., requests processing of delivery work on a daily basis), thereby providing sufficient delivery capability to fully reflect the customer's request.
  • the center 300 may correspond to one or more bases.
  • the base may be a location corresponding to the center 300.
  • the center 300 may correspond to one or more bases within a specified distance from the center 300.
  • Reserve delivery source information for each of one or more spare delivery sources 710 may be registered in correspondence with the base.
  • the electronic device 200 may check information on at least one preliminary delivery person at the base corresponding to the center 300. If the available number of people is less than the critical number of available people, the electronic device 200 may check information on one or more preliminary delivery personnel at the base corresponding to the center 300.
  • the electronic device 200 may assign an order to the confirmed first reserve delivery person 711 based on the confirmed reserve delivery person information.
  • Each prospective delivery person can log on to the electronic device 200 through a terminal (eg, smartphone) provided therewith.
  • the preliminary delivery person information may include information on the preliminary delivery person's work status and whether or not a transportation means is available.
  • the electronic device 200 may assign an order to a spare delivery person based on the work status information of the spare delivery person.
  • the electronic device 200 may allocate a transportation means to a spare delivery person to whom an order is assigned based on whether the reserve delivery person to whom the order is assigned has a transportation means.
  • the electronic device 200 assigns an order to the first reserve delivery person 711, and the first reserve delivery person 711 provides a transportation method based on information regarding whether the first reserve delivery person 711 has a transportation means. If not equipped, a second means of transportation (333) can be assigned.
  • Figure 8 is an operation flowchart in which an electronic device allocates orders based on various states of workers.
  • the operation of the electronic device 200 to allocate orders based on the various states of workers may be partially changed or replaced at a level that can be understood by a person skilled in the art, and some operations may be added. is self-explanatory.
  • the electronic device 200 may check the number of available workers among the workers corresponding to the center 300.
  • the electronic device 200 may check the number of available workers among the workers corresponding to the center 300 based on work status information for each of the one or more workers 310 .
  • the electronic device 200 may check information on the number of available people.
  • when a worker returns from delivery the electronic device 200 may classify the returned worker as an available person.
  • the electronic device 200 may check the available number of people and select a worker to assign an order from among the workers corresponding to the available number of people.
  • the electronic device 200 may confirm that the delivery task has been completed for the worker who returned from delivery, and may add the worker to the available personnel based on the completion of the delivery task.
  • the electronic device 200 may check whether the available number of people is less than the threshold number of available people. According to one embodiment, the electronic device 200 can check information about the available number of people and check whether the number of available people is less than the critical number. According to one embodiment, the critical available number of people may be set to any specified value. According to another embodiment, the electronic device 200 may variably determine the critical number of available people. The electronic device 200 may determine the critical available number of people based on the amount of orders currently in progress or before the current job begins. The electronic device 200 may change the critical available number of people based on the order quantity.
  • the electronic device 200 may increase the critical number of available people in response to an increase in the order quantity, or may decrease the critical number of available people in response to a decrease in the order quantity.
  • the electronic device 200 may store table information in which the order quantity and the critical number of available people are mapped.
  • the electronic device 200 may check whether the available number of people is less than the critical number of available people based on the critical number of available people and the confirmed available number of people.
  • the electronic device 200 may proceed to operation S804 if the available number of people is not less than the critical number of available people (if it is more than the critical number of available people), and may proceed to operation S805 if it is less than the critical number of available people.
  • the electronic device 200 may select a first worker to assign the task to among workers corresponding to the available number of workers.
  • the electronic device 200 may check information on a preliminary delivery person at a base corresponding to the center 300.
  • the electronic device 200 can check the information on the spare delivery person in response to the case where the number of available people is less than the threshold.
  • the electronic device 200 may check information on at least one preliminary delivery person at the base corresponding to the center 300. If the available number of people is less than the critical number of available people, the electronic device 200 may check information on one or more preliminary delivery personnel at the base corresponding to the center 300.
  • the electronic device 200 may assign an order to a confirmed second worker based on preliminary delivery person information.
  • the electronic device 200 may assign an order to a confirmed second worker (e.g., the first spare delivery person 711) based on the confirmed spare delivery person information.
  • Each prospective delivery person can log on to the electronic device 200 through a terminal (eg, smartphone) provided therewith.
  • the preliminary delivery person information may include information on the preliminary delivery person's work status and whether or not a transportation means is available.
  • the electronic device 200 may assign an order to a spare delivery person based on the work status information of the spare delivery person.
  • the electronic device 200 may allocate a transportation means to the reserve delivery person to whom the order is assigned based on whether the reserve delivery person to whom the order is assigned has a transportation means.
  • Figure 9 is an operation flowchart in which an electronic device checks available personnel based on various states of workers.
  • the operation of the electronic device 200 to check the available personnel based on the various states of the workers may be partially changed or replaced at a level that a person skilled in the art can understand, and some operations may be added. It is self-evident that it exists.
  • the electronic device 200 may confirm available personnel among workers corresponding to the center.
  • the electronic device 200 may check the number of available workers among the workers corresponding to the center 300 based on work status information for each of the one or more workers 310 .
  • the electronic device 200 may classify the second worker 312 as an available person.
  • the electronic device 200 may check information on the number of available people.
  • the electronic device 200 may classify the returned worker as an available person.
  • the electronic device 200 may exclude from the available personnel workers who are engaged in delivery work, for example, workers who are in a picking state, a delivery state, or a returning state.
  • the electronic device 200 may check whether the first worker 311 has completed the delivery task.
  • the electronic device 200 may check whether the delivery task has been completed when the first worker 311 returns from delivery.
  • the electronic device 200 may check whether the delivery task has been completed based on location information.
  • the electronic device 200 may check the location information of the worker or means of transportation based on location information received from the second terminal 113 in real time or periodically.
  • the electronic device 200 can check whether the worker has returned based on real-time location information, and when the worker has returned, it can check whether the worker has completed the delivery task.
  • the electronic device 200 may check whether the delivery task has been completed in response to receiving a delivery task completion message.
  • the electronic device 200 may check whether the delivery task has been completed based on the delivery task completion message received from the first terminal 111 and/or the second terminal 113. According to one embodiment, the electronic device 200 may check whether the delivery task is completed based on the expected return time of the first worker 311. The electronic device 200 may check the expected return time of the delivery worker based on the received location information. For example, the electronic device 200 may check the worker's real-time location information and check the worker's expected return time based on the confirmed location information and the location information of the center 300. According to one embodiment, the electronic device 200 may check the worker's expected return time based on delivery information.
  • the electronic device 200 verifies the delivery destination location information based on the delivery information, determines the route of the transportation means based on the delivery destination location information, the worker's real-time location information, and the location information of the center 300, and determines the transportation method. You can check the expected return time based on the route. According to one embodiment, the electronic device 200 may confirm completion of the delivery task when the expected return time has elapsed based on the expected return time.
  • the electronic device 200 may add the first worker 311 to the available personnel based on whether the delivery task is completed.
  • the electronic device 200 may confirm that the delivery task has been completed for the worker who returned from delivery, and may add the worker to the available personnel based on the completion of the delivery task.
  • the electronic device 200 may change the work status information of the first worker 311 to the waiting state based on whether the delivery task has been completed.

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Abstract

La divulgation concerne un procédé par lequel un dispositif électronique fournit des informations concernant la livraison d'articles, le procédé comprenant les étapes consistant à : acquérir des premières informations de commande à partir d'un terminal client ; identifier des informations concernant au moins un travailleur correspondant à un centre ; attribuer, à un premier travailleur identifié sur la base des informations concernant au moins un travailleur, une commande associée aux premières informations de commande ; fournir, à un premier terminal du premier travailleur, des informations de collecte identifiées sur la base des premières informations de commande ; recevoir des informations d'achèvement de collecte correspondant aux informations de collecte provenant du premier terminal ; et fournir, au premier terminal, des informations de livraison identifiées sur la base des premières informations de commande.
PCT/KR2022/007158 2022-05-09 2022-05-19 Dispositif électronique fournissant des informations pour la livraison d'articles, et procédé associé WO2023219197A1 (fr)

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KR10-2022-0056552 2022-05-09
KR1020220056552A KR20230157051A (ko) 2022-05-09 2022-05-09 아이템 배송을 위한 정보를 제공하는 전자 장치 및 그 방법

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WO2023219197A1 true WO2023219197A1 (fr) 2023-11-16

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Citations (5)

* Cited by examiner, † Cited by third party
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