WO2023203645A1 - Veterinary treatment assistance system, veterinary treatment assistance method, and program - Google Patents

Veterinary treatment assistance system, veterinary treatment assistance method, and program Download PDF

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Publication number
WO2023203645A1
WO2023203645A1 PCT/JP2022/018199 JP2022018199W WO2023203645A1 WO 2023203645 A1 WO2023203645 A1 WO 2023203645A1 JP 2022018199 W JP2022018199 W JP 2022018199W WO 2023203645 A1 WO2023203645 A1 WO 2023203645A1
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Prior art keywords
medical
veterinary
reservation
record information
message
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PCT/JP2022/018199
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French (fr)
Japanese (ja)
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純 岡崎
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株式会社Peco
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Priority to PCT/JP2022/018199 priority Critical patent/WO2023203645A1/en
Priority to JP2022560846A priority patent/JP7182833B1/en
Priority to JP2022182463A priority patent/JP2023159017A/en
Publication of WO2023203645A1 publication Critical patent/WO2023203645A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
    • G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records

Definitions

  • the present invention relates to a veterinary medical support system, a veterinary medical support method, and a program.
  • Patent Document 1 discloses a system for emergency transportation of animals.
  • the main invention of the present invention for solving the above problems is a veterinary medical support system, which includes: a medical record information acquisition unit that acquires medical record information managed by a veterinary medical institution regarding an animal patient; a transportation reservation unit that reserves a mobile body for transporting patients and their owners; a determination unit that determines whether further hospital visits are necessary based on the medical record information;
  • the device is characterized by comprising a reservation message transmitting unit that transmits a message instructing a reservation for the next medical treatment to a terminal inside the device.
  • animal transportation means can be operated efficiently.
  • FIG. 1 is a diagram showing an example of the overall configuration of a veterinary medical support system.
  • 2 is a diagram showing an example of a hardware configuration of a management server 20.
  • FIG. 2 is a diagram showing an example of a software configuration of a management server 20.
  • FIG. 2 is a diagram illustrating the operation of the management server 20.
  • the present invention includes, for example, the following configuration.
  • [Item 1] a medical record information acquisition department that acquires medical record information managed by veterinary medical institutions regarding animal patients; a transportation reservation department that reserves a mobile vehicle for transporting the animal patient and owner from the veterinary medical institution; a determination unit that determines whether further hospital visits are necessary based on the medical record information; a reservation message transmitting unit that transmits a message instructing a reservation for the next medical treatment to a terminal in the mobile body when it is determined that the hospital visit is necessary;
  • a veterinary medical support system characterized by comprising: [Item 2] The veterinary medical support system described in item 1, The medical record information includes a prescription drug prescribed to the animal patient and a prescription period; The reservation message transmitting unit transmits the message presenting a date between the current date and the end of the prescription period included in the medical record information;
  • a veterinary medical support system featuring: [Item 3] The veterinary medical support system described
  • a veterinary medical support system characterized by comprising: [Item 4] The veterinary medical support system according to any one of items 1 to 3, further comprising a medical reservation section that accepts a reservation for the next medical treatment after transmitting the message;
  • a veterinary medical support system featuring: [Item 5] The veterinary medical support system described in item 4, further comprising a return message transmitting unit that transmits a message instructing the driver of the mobile body to return to the veterinary medical institution to the terminal of the driver of the mobile body after accepting the reservation for the medical treatment;
  • a veterinary medical support system featuring: [Item 6] obtaining medical record information managed by a veterinary medical institution regarding the animal patient; reserving a vehicle for transporting the animal patient and owner from the veterinary institution; a step of determining whether further hospital visits are necessary based on the medical record information; If it is determined that the hospital visit is necessary, transmitting a message to a terminal in the mobile object instructing a reservation for the next medical treatment;
  • the veterinary care support system of this embodiment provides a transportation means (mobile body 3) for transporting the animal patient 1 (and owner 2) between the home and the veterinary care time.
  • the moving object 3 is, for example, a car.
  • the mobile object 3 returns home, a reservation for the next visit is made.
  • FIG. 1 is a diagram showing an example of the overall configuration of a veterinary medical support system.
  • the veterinary medical support system of this embodiment is configured to include a management server 20.
  • the management server 20 is communicably connected to the user terminal 10 and the veterinary medical institution terminal 30 via a communication network.
  • the communication network is, for example, the Internet, and is constructed using a public telephone line network, a mobile phone line network, a wireless communication channel, Ethernet (registered trademark), and the like.
  • the user terminal 10 is a computer operated by the owner 2, and is, for example, a smartphone, a tablet computer, a personal computer, or the like.
  • the user terminal 10 can be equipped with a camera function.
  • the owner 2 can operate the user terminal 10 to send a request to the management server 20 to transport the animal patient 1 to a veterinary medical institution using the mobile body 3 (hereinafter referred to as a transport request). Further, the owner 2 can respond to the medical interview by operating the user terminal 10.
  • the veterinary medical institution terminal 30 is a computer operated by an employee of the veterinary medical institution, and is, for example, a smartphone, a tablet computer, a personal computer, or the like. Personnel at the veterinary medical institution include, for example, a veterinarian 4, a nurse 5, a staff member 6, and the like. The veterinary medical institution terminal 30 can receive messages from the management server 20 and output them to workers.
  • the management server 20 may be a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing.
  • the management server 20 can conduct an interview in response to a transport request from the user terminal 10 and transmit the interview results to the veterinary medical institution terminal 30.
  • the veterinary medical support system of this embodiment attempts to efficiently operate the mobile body 3 by delivering medicines when the mobile body 3 is transported.
  • FIG. 2 is a diagram showing an example of the hardware configuration of the management server 20. Note that the illustrated configuration is an example, and other configurations may be used.
  • the management server 20 includes a CPU 201, a memory 202, a storage device 203, a communication interface 204, an input device 205, and an output device 206.
  • the storage device 203 stores various data and programs, and is, for example, a hard disk drive, solid state drive, flash memory, or the like.
  • the communication interface 204 is an interface for connecting to the communication network 3, and includes, for example, an adapter for connecting to Ethernet (registered trademark), a modem for connecting to a public telephone line network, and a wireless communication device for performing wireless communication.
  • the input device 205 is, for example, a keyboard, mouse, touch panel, button, microphone, or the like for inputting data.
  • the output device 206 outputs data, such as a display, printer, or speaker. Note that each functional unit of the management server device 20, which will be described later, is realized by the CPU 201 reading a program stored in the storage device 203 into the memory 202 and executing it, and each storage unit of the management server 20 is implemented by the memory 202 and the storage device. This is realized as part of the storage area provided by 203.
  • FIG. 3 is a diagram showing an example of the software configuration of the management server 20.
  • the management server 20 includes a medical record information storage section 231, a transportation reservation information storage section 232, a medical reservation information storage section 233, a working day storage section 234, a transportation reception section 211, a transportation reservation section 212, and a medical record information acquisition section. 213 , a hospital visit necessity determination section 214 , a reservation message transmission section 215 , a medical treatment reservation section 216 , and a return message transmission section 217 .
  • the medical record information storage unit 231 manages medical record information of animals visiting a veterinary medical institution. Note that medical record information is created for animals that have visited a veterinary institution even once. Items included in the medical record information include, for example, the animal ID that identifies the patient animal 1 and the date of consultation, including interview information, physical findings, medical history, examination information, diagnosis information, treatment information, and prescription information. Information, notes, image information, etc. may be included.
  • the medical record information storage unit 231 can also be managed by a medical record information management system separate from the management server 20 and accessed by the medical record information management system.
  • Physical findings are physical information that can be examined by veterinarians at animal hospitals and can be expressed in objective numbers. For example, “body weight”, “body temperature”, “heartbeat”, “respiration rate”, etc.
  • Medical history is subjective information obtained by veterinarians, etc.
  • the medical history includes items that are difficult to confirm by the owner alone, such as ⁇ red throat.''
  • the interview information is the result of the interview conducted on the owner 2. Even if information such as ⁇ blood in the urine'' is obtained from the interview information, a medical history such as ⁇ bleeding from the anus'' may be obtained upon examination by a veterinarian or the like.
  • the test information includes at least the details (results) of tests that the animal patient 1 underwent in the past.
  • the test information can include tests that the patient has undergone in past hospital visits, hospitalizations, or surgeries, and tests that the patient has undergone in medical examinations. At this time, reactions to the test (information regarding the acceptability and tolerability of the test itself, such as whether or not the patient disliked it) may be stored in association with the test.
  • the diagnostic information may include at least a history of the content (diagnosis) of the past judgments made by the veterinarian 4 regarding the animal patient 1.
  • the diagnostic information can include information such as specific disease names and injuries suffered in the past. Diagnostic information may include information regarding suspected diagnoses from past hospital visits, hospitalizations, or surgeries.
  • the treatment information includes information regarding the treatments (including medication) that the animal patient 1 has received in the past.
  • the treatment information may be stored in association with a reaction to the treatment or medication (information regarding acceptability/tolerability of the treatment or medication itself, such as whether the patient disliked the treatment or whether it affected his or her physical condition).
  • Treatments include anal gland treatment, nail cutting, sole treatment, ear treatment, tweezing, eye treatment, dental treatment, Elizabethan collar/abdominal bandage, acupuncture treatment, indwelling, fecal drainage, suture removal, disinfection, oxygen treatment, etc.
  • Treatment emetic treatment, emergency resuscitation treatment, water removal, forced feeding, cleaning, evacuation, massage, microchip, trimming, catheterization, rehabilitation, surgery, anesthesia, hospitalization, injection, blood transfusion, drip, examination, radiotherapy, various medical examinations, Nursing care, hygiene treatment, shampoo, training, supplements, snacks, contraception, castration, flea and tick extermination, rabies medicine, vaccines, food, internal medicine, ear drops, nasal drops, eye drops, external medicine (ointment/cream), external use Examples include, but are not limited to, medicines (disinfectants/sprays), external medicines, and heartworm prevention.
  • the prescription information includes the prescription drug prescribed to the animal patient 1 and the prescription period.
  • the prescription information can also include drugs and the like that have been prescribed to the animal patient 1 in the past.
  • the prescription information includes information regarding the acceptability and tolerability of the treatment or medication itself, such as whether or not you were able to take the prescribed medication at home, whether you disliked it, and whether it affected your physical condition. It is also possible to obtain and add the information via the
  • the memo is text data input by the doctor in charge of the examination, hospitalization, or surgery, the nurse in charge, the office in charge, etc.
  • the image information is an image of the animal patient 1.
  • the image information may be a still image or a moving image.
  • the transportation reservation information storage unit 232 stores information regarding reservations for the mobile object 3 (hereinafter referred to as transportation reservation information). Reservation refers to setting the mobile object 3 to be available for the animal patient 1 (and owner 2) during a specific period.
  • the transportation reservation information includes the mobile ID indicating the mobile object 3, information for specifying the location of the medical institution (medical institution), information for specifying the address of the patient animal 1 (home), a visit flag, and the boarding date and time. , a crew ID indicating a worker who rides with the mobile object 3 can be included.
  • the information for specifying the location of the medical institution may be the address of the medical institution, or if the management server 20 includes a medical institution database in which the address of each medical institution is managed, the medical institution ID indicating the medical institution. You can also use it as
  • the information for specifying the address of the animal patient 1 may be the address of the animal patient 1 (the address of the owner 2), or if the management server 20 is equipped with an animal database in which the address of the animal patient 1 is managed, It may be a patient ID indicating the animal patient 1, or if the management server 20 includes an animal database in which the owner 2 of the patient animal 1 is managed and an owner database in which the address of the owner 2 is managed, the animal patient 1 can be used as the patient ID.
  • the hospital visit flag is information indicating whether or not the animal patient 1 is to be transported from the home to a veterinary medical institution.
  • the boarding date and time is the scheduled date and time when the animal patient 1 is to be picked up.
  • the crew ID is information indicating the veterinarian 4, the nurse 5, and the staff 6, and when multiple crew members ride together in the mobile object 3, multiple crew IDs may be set.
  • the medical appointment information storage unit 233 stores information regarding a medical appointment for the animal patient 1 at a veterinary medical institution (medical appointment information).
  • the medical appointment information may include a date, a time slot (time frame), and a doctor ID that specifies the veterinarian 4 in charge of the medical treatment, in association with the animal ID that specifies the animal patient 1. Note that if the veterinarian 4 is not specified, the doctor ID may be omitted (or a value indicating that the veterinarian is not in charge may be set).
  • the working day storage unit 234 stores information specifying the working days of the veterinarian 4 at the veterinary medical institution.
  • the working day storage unit 234 stores the days of the week (working days) and working hours of the veterinarian 4 in association with the doctor ID that identifies the veterinarian 4. Note that a list of specific dates and working hours of scheduled work may be stored in association with the doctor ID. Further, the working day storage unit 234 may be implemented as a calendar system.
  • the transport receiving unit 211 receives a request for transporting the animal patient 1 to a veterinary medical institution. In this embodiment, it is assumed that a request for transportation when returning home from a veterinary medical institution is made.
  • the transportation reception unit 211 receives a request for transportation of the animal patient 1 (hereinafter referred to as a transportation request).
  • the transportation reception unit 211 receives a transportation request from the user terminal 10.
  • the transport reception unit 211 may accept input of a transport request from a worker at a veterinary medical institution. An animal ID indicating the animal patient 1 and a medical institution ID indicating the veterinary medical institution can be set in the transport request. If the animal ID is not set in the transport request, the transport request receiving unit 211 can inquire of the user terminal 10 about the animal ID.
  • the transportation request may include a desired date and time (or desired period) for the patient to receive medical treatment.
  • the transport reservation unit 212 reserves the mobile body 3 for transporting the animal patient 1 in response to the transport request. Reservation of the moving body 3 refers to securing the moving body 3 in a state where it can transport a specific animal patient 1 on a specific date and time.
  • the transportation reservation section 212 can create transportation reservation information and register it in the transportation reservation information storage section 232. The reservation unit 212 can make a reservation with the current date and time set even if the mobile object 3 is to be used immediately.
  • the medical record information acquisition unit 213 acquires medical record information managed by a veterinary medical institution that handles animal patients.
  • the medical record information acquisition unit 213 can read medical record information corresponding to the animal ID set in the transport request from the medical record information storage unit 231.
  • the hospital visit necessity determination unit 214 determines whether further hospital visit is necessary based on the medical record information.
  • the hospital visit necessity determining unit 214 determines that a hospital visit is necessary, for example, when the medical record information includes a memo containing the keyword "next hospital visit" or when information regarding the next test reservation is included. can do. Further, the necessity determination unit 214 can determine whether a next visit to the hospital is necessary, depending on the details of the medical examination, condition information, physical findings, test results, diagnosis results, prescription details, and the like. For example, a learning model is created by machine learning using each of these items included in the medical record information as input data and the veterinarian 4's judgment of whether or not a hospital visit is necessary as training data, and the medical record information is input to the learning model.
  • a rule storage section is provided in which conditions (rules) for each item of medical record information are predetermined, and it can be determined that a hospital visit is necessary when the medical record information matches the conditions stored in the rule storage section.
  • the reservation message transmitting unit 215 transmits a message instructing a reservation for the next medical treatment to a terminal in the mobile body 3.
  • the terminal inside the moving object 3 may be the user terminal 10 of the owner 2, or a terminal carried by an employee (veterinarian 4, nurse 5, staff 6) who is riding along with the moving object 3. It may be a terminal such as a tablet computer placed inside the moving body 3, or it may be a terminal that controls a display device placed inside the moving body 3.
  • the reservation message transmitting unit 215 may transmit a message presenting dates between the current date and the end of the prescription period included in the medical record information.
  • the reservation message transmitting unit 215 sends a message to a veterinarian included in the medical record information from the current date to the end of the prescription period included in the medical record information (for example, from the date after the prescription period to one week before). It is possible to select at least one or more dates (time frames) that correspond to the working days corresponding to , and send the message by including the selected date in the message.
  • the medical treatment reservation section 216 can accept medical treatment reservations for the animal patient 1.
  • the medical reservation unit 216 can accept a medical reservation after transmitting the above message.
  • the medical reservation section 216 can receive, for example, the date, time slot, and designation of a veterinarian, and register the medical reservation information in the medical reservation information storage section 233.
  • the medical treatment reservation unit 216 can accept medical treatment reservations from a terminal in the mobile body 3.
  • the medical treatment reservation section 216 may accept reservations from the user terminal 10 of the owner 2, or may accept reservations from a tablet computer placed in the mobile object 3.
  • the return message transmitting unit 217 can transmit a message (return message) to the terminal of the driver of the mobile object 3 instructing the driver to return to the veterinary medical institution.
  • FIG. 4 is a diagram illustrating the operation of the management server 20.
  • the example in FIG. 4 assumes that the patient returns home from a veterinary medical institution.
  • the management server 20 When the management server 20 receives a transportation request from the user terminal 10 (S301), it reserves the mobile object 3 (S302).
  • the transport request may be received from a terminal at a veterinary medical institution.
  • the management server 20 acquires medical record information corresponding to the animal ID set in the transport request (S303).
  • the management server 20 determines whether or not a hospital visit is necessary based on the medical record information (S304), and if it is determined that a hospital visit is necessary (S304: YES), the date after the prescription period included in the medical record information is determined from the current date. (latest day), and among the dates during a predetermined period (for example, one week, etc.) before the calculated latest day, the date and time when veterinarian 4 is available, indicated by the doctor ID included in the medical record information. A slot can be presented (S305) and a medical reservation can be accepted (S306).
  • the management server 20 stores the date (work day) and time zone (work start date) corresponding to the work day corresponding to the doctor ID of the medical record information from the work day storage unit 234 among the dates in the predetermined period before the latest day.
  • the medical reservation information corresponding to the doctor ID in the medical record information is searched from the medical reservation information storage unit 233, and the dates and times for which medical reservation information is not set within the working hours of the work day and By specifying the time slot, it is possible to specify the date and time slot when the veterinarian 4 is available.
  • the management server 20 waits until the reservation is completed (S307: NO), and if the reservation is completed (S307: YES), the management server 20 can send a return message to the terminal of the employee who is riding with the mobile object 3. Yes, it is possible (S308).
  • the animal patient 1 when the animal patient 1 returns home, if a next visit to the hospital is necessary, the animal patient 1 can be made to make a reservation for the next medical treatment.

Abstract

[Problem] To make it possible to efficiently operate a transport means for animals. [Solution] This veterinary medical support system comprises: a chart information acquiring unit that acquires chart information managed by a veterinary medical institution regarding an animal patient; a transport reservation unit that reserves a moving body for transporting the animal patient and an owner from the veterinary medical institution; a determination unit that determines whether a further hospital visit is necessary on the basis of the chart information; and a reservation message transmission unit that, when it is determined that a hospital visit is necessary, transmits a message instructing a reservation for the next medical treatment to a terminal in the mobile body.

Description

獣医療支援システム、獣医療支援方法及びプログラムVeterinary medical support system, veterinary medical support method and program
　本発明は、獣医療支援システム、獣医療支援方法及びプログラムに関する。 The present invention relates to a veterinary medical support system, a veterinary medical support method, and a program.
　特許文献１には動物の緊急搬送を行うシステムが開示されている。 Patent Document 1 discloses a system for emergency transportation of animals.
特開２００２－３４２４６１号公報Japanese Patent Application Publication No. 2002-342461
　動物の輸送手段を効率的に運用したいというニーズがある。 There is a need to efficiently operate animal transportation methods.
　上記課題を解決するための本発明の主たる発明は、獣医療支援システムであって、動物患者に関して獣医療機関で管理されるカルテ情報を取得するカルテ情報取得部と、前記獣医療機関から前記動物患者及び飼主を輸送する移動体を予約する輸送予約部と、前記カルテ情報に基づいて、さらなる通院の要否を判定する判定部と、前記通院が必要と判定された場合に、前記移動体の中にある端末に対して次回の診療の予約を指示するメッセージを送信する予約メッセージ送信部と、を備えることを特徴とする。 The main invention of the present invention for solving the above problems is a veterinary medical support system, which includes: a medical record information acquisition unit that acquires medical record information managed by a veterinary medical institution regarding an animal patient; a transportation reservation unit that reserves a mobile body for transporting patients and their owners; a determination unit that determines whether further hospital visits are necessary based on the medical record information; The device is characterized by comprising a reservation message transmitting unit that transmits a message instructing a reservation for the next medical treatment to a terminal inside the device.
　その他本願が開示する課題やその解決方法については、発明の実施形態の欄及び図面により明らかにされる。 Other problems disclosed in the present application and methods for solving them will be clarified by the section of the embodiments of the invention and the drawings.
　本発明によれば、動物の輸送手段を効率的に運用することができる。 According to the present invention, animal transportation means can be operated efficiently.
獣医療支援システムの全体構成例を示す図である。1 is a diagram showing an example of the overall configuration of a veterinary medical support system. 管理サーバ２０のハードウェア構成例を示す図である。2 is a diagram showing an example of a hardware configuration of a management server 20. FIG. 管理サーバ２０のソフトウェア構成例を示す図である。2 is a diagram showing an example of a software configuration of a management server 20. FIG. 管理サーバ２０の動作を説明する図である。2 is a diagram illustrating the operation of the management server 20. FIG.
＜発明の概要＞
　本発明の実施形態の内容を列記して説明する。本発明は、たとえば、以下のような構成を備える。
［項目１］
　動物患者に関して獣医療機関で管理されるカルテ情報を取得するカルテ情報取得部と、
　前記獣医療機関から前記動物患者及び飼主を輸送する移動体を予約する輸送予約部と、
　前記カルテ情報に基づいて、さらなる通院の要否を判定する判定部と、
　前記通院が必要と判定された場合に、前記移動体の中にある端末に対して次回の診療の予約を指示するメッセージを送信する予約メッセージ送信部と、
　を備えることを特徴とする獣医療支援システム。
［項目２］
　項目１に記載の獣医療支援システムであって、
　前記カルテ情報には、前記動物患者に処方された処方薬及び処方期間が含まれ、
　前記予約メッセージ送信部は、現在の日付から前記カルテ情報に含まれる前記処方期間後までの間の日付を提示する前記メッセージを送信すること、
　を特徴とする獣医療支援システム。
［項目３］
　項目１に記載の獣医療支援システムであって、
　獣医師の前記獣医療機関における勤務日を記憶する勤務日記憶部を備え、
　前記カルテ情報には、前記動物患者を診察した前記獣医師ならびに前記動物患者に処方された処方薬及び処方期間が含まれ、
　前記予約メッセージ送信部は、現在の日付から前記カルテ情報に含まれる前記処方期間後までの間で、前記カルテ情報に含まれる前記獣医師の前記勤務日に該当する日付（時間枠）の少なくとも１つ以上を選択し、選択した前記日付を前記メッセージに含めて送信すること、
　を備えることを特徴とする獣医療支援システム。
［項目４］
　項目１ないし３の何れか１項に記載の獣医療支援システムであって、
　前記メッセージの送信後に、次回の診療の予約を受け付ける診療予約部をさらに備えること、
　を特徴とする獣医療支援システム。
［項目５］
　項目４に記載の獣医療支援システムであって、
　前記診療の予約を受け付けた後、前記移動体の運転者の端末に対して前記獣医療機関に帰還するように指示するメッセージを送信する帰還メッセージ送信部をさらにそなえること、
　を特徴とする獣医療支援システム。
［項目６］
　動物患者に関して獣医療機関で管理されるカルテ情報を取得するステップと、
　前記獣医療機関から前記動物患者及び飼主を輸送する移動体を予約するステップと、
　前記カルテ情報に基づいて、さらなる通院の要否を判定するステップと、
　前記通院が必要と判定された場合に、前記移動体の中にある端末に対して次回の診療の予約を指示するメッセージを送信するステップと、
　をコンピュータが実行することを特徴とする獣医療支援方法。
［項目７］
　動物患者に関して獣医療機関で管理されるカルテ情報を取得するステップと、
　前記獣医療機関から前記動物患者及び飼主を輸送する移動体を予約するステップと、
　前記カルテ情報に基づいて、さらなる通院の要否を判定するステップと、
　前記通院が必要と判定された場合に、前記移動体の中にある端末に対して次回の診療の予約を指示するメッセージを送信するステップと、
　をコンピュータに実行させるためのプログラム。 <Summary of the invention>
The contents of the embodiments of the present invention will be listed and explained. The present invention includes, for example, the following configuration.
[Item 1]
a medical record information acquisition department that acquires medical record information managed by veterinary medical institutions regarding animal patients;
a transportation reservation department that reserves a mobile vehicle for transporting the animal patient and owner from the veterinary medical institution;
a determination unit that determines whether further hospital visits are necessary based on the medical record information;
a reservation message transmitting unit that transmits a message instructing a reservation for the next medical treatment to a terminal in the mobile body when it is determined that the hospital visit is necessary;
A veterinary medical support system characterized by comprising:
[Item 2]
The veterinary medical support system described in item 1,
The medical record information includes a prescription drug prescribed to the animal patient and a prescription period;
The reservation message transmitting unit transmits the message presenting a date between the current date and the end of the prescription period included in the medical record information;
A veterinary medical support system featuring:
[Item 3]
The veterinary medical support system described in item 1,
comprising a work date storage unit that stores the work days of the veterinarian at the veterinary medical institution;
The medical record information includes the veterinarian who examined the animal patient, the prescribed medicine prescribed to the animal patient, and the prescription period;
The reservation message transmitter sends at least one of the dates (time frames) corresponding to the working day of the veterinarian included in the medical record information between the current date and after the prescription period included in the medical record information. selecting one or more and including the selected date in the message and sending the message;
A veterinary medical support system characterized by comprising:
[Item 4]
The veterinary medical support system according to any one of items 1 to 3,
further comprising a medical reservation section that accepts a reservation for the next medical treatment after transmitting the message;
A veterinary medical support system featuring:
[Item 5]
The veterinary medical support system described in item 4,
further comprising a return message transmitting unit that transmits a message instructing the driver of the mobile body to return to the veterinary medical institution to the terminal of the driver of the mobile body after accepting the reservation for the medical treatment;
A veterinary medical support system featuring:
[Item 6]
obtaining medical record information managed by a veterinary medical institution regarding the animal patient;
reserving a vehicle for transporting the animal patient and owner from the veterinary institution;
a step of determining whether further hospital visits are necessary based on the medical record information;
If it is determined that the hospital visit is necessary, transmitting a message to a terminal in the mobile object instructing a reservation for the next medical treatment;
A veterinary medical assistance method characterized in that a computer performs the following.
[Item 7]
obtaining medical record information managed by a veterinary medical institution regarding the animal patient;
reserving a vehicle for transporting the animal patient and owner from the veterinary institution;
a step of determining whether further hospital visits are necessary based on the medical record information;
If it is determined that the hospital visit is necessary, transmitting a message to a terminal in the mobile object instructing a reservation for the next medical treatment;
A program that causes a computer to execute
＜システムの概要＞
　以下、本発明の一実施形態に係る獣医療支援システムについて説明する。本実施形態の獣医療支援システムは、自宅と獣医療時間との間で動物患者１（及び飼主２）を輸送する輸送手段（移動体３）のを提供する。移動体３は例えば自動車である。本実施形態の獣医療支援システムでは、移動体３による帰宅時に次回の来院予約を行う。 <System overview>
Hereinafter, a veterinary medical support system according to an embodiment of the present invention will be described. The veterinary care support system of this embodiment provides a transportation means (mobile body 3) for transporting the animal patient 1 (and owner 2) between the home and the veterinary care time. The moving object 3 is, for example, a car. In the veterinary medical support system of this embodiment, when the mobile object 3 returns home, a reservation for the next visit is made.
　図１は、獣医療支援システムの全体構成例を示す図である。本実施形態の獣医療支援システムは、管理サーバ２０を含んで構成される。管理サーバ２０は、ユーザ端末１０及び獣医療機関端末３０と通信ネットワークを介して通信可能に接続される。通信ネットワークは、たとえばインターネットであり、公衆電話回線網や携帯電話回線網、無線通信路、イーサネット（登録商標）などにより構築される。 FIG. 1 is a diagram showing an example of the overall configuration of a veterinary medical support system. The veterinary medical support system of this embodiment is configured to include a management server 20. The management server 20 is communicably connected to the user terminal 10 and the veterinary medical institution terminal 30 via a communication network. The communication network is, for example, the Internet, and is constructed using a public telephone line network, a mobile phone line network, a wireless communication channel, Ethernet (registered trademark), and the like.
　ユーザ端末１０は、飼主２が操作するコンピュータであり、例えばスマートフォンやタブレットコンピュータ、パーソナルコンピュータなどである。ユーザ端末１０はカメラ機能を備えることができる。飼主２はユーザ端末１０を操作して管理サーバ２０に対して動物患者１を移動体３により獣医療機関まで輸送する依頼（以下、輸送依頼という。）を送信することができる。また、飼主２は、ユーザ端末１０を操作して問診に対する回答を行うことができる。 The user terminal 10 is a computer operated by the owner 2, and is, for example, a smartphone, a tablet computer, a personal computer, or the like. The user terminal 10 can be equipped with a camera function. The owner 2 can operate the user terminal 10 to send a request to the management server 20 to transport the animal patient 1 to a veterinary medical institution using the mobile body 3 (hereinafter referred to as a transport request). Further, the owner 2 can respond to the medical interview by operating the user terminal 10.
　獣医療機関端末３０は、獣医療機関の従業者が操作するコンピュータであり、例えば、スマートフォンやタブレットコンピュータ、パーソナルコンピュータなどである。獣医療機関の従事者は、例えば、獣医師４、看護師５、スタッフ６などを含む。獣医療機関端末３０は管理サーバ２０からのメッセージを受信して従事者に対して出力することができる。 The veterinary medical institution terminal 30 is a computer operated by an employee of the veterinary medical institution, and is, for example, a smartphone, a tablet computer, a personal computer, or the like. Personnel at the veterinary medical institution include, for example, a veterinarian 4, a nurse 5, a staff member 6, and the like. The veterinary medical institution terminal 30 can receive messages from the management server 20 and output them to workers.
　管理サーバ２０は、例えばワークステーションやパーソナルコンピュータのような汎用コンピュータとしてもよいし、あるいはクラウド・コンピューティングによって論理的に実現されてもよい。管理サーバ２０は、ユーザ端末１０からの輸送依頼に応じて、問診を行い、問診結果を獣医療機関端末３０に送信することができる。 The management server 20 may be a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing. The management server 20 can conduct an interview in response to a transport request from the user terminal 10 and transmit the interview results to the veterinary medical institution terminal 30.
　本実施形態の獣医療支援システムでは、移動体３の輸送時に薬剤を配送することで、効率的に移動体３を運用しようとしている。 The veterinary medical support system of this embodiment attempts to efficiently operate the mobile body 3 by delivering medicines when the mobile body 3 is transported.
＜管理サーバ＞
　図２は、管理サーバ２０のハードウェア構成例を示す図である。なお、図示された構成は一例であり、これ以外の構成を有していてもよい。管理サーバ２０は、ＣＰＵ２０１、メモリ２０２、記憶装置２０３、通信インタフェース２０４、入力装置２０５、出力装置２０６を備える。記憶装置２０３は、各種のデータやプログラムを記憶する、例えばハードディスクドライブやソリッドステートドライブ、フラッシュメモリなどである。通信インタフェース２０４は、通信ネットワーク３に接続するためのインタフェースであり、例えばイーサネット（登録商標）に接続するためのアダプタ、公衆電話回線網に接続するためのモデム、無線通信を行うための無線通信機、シリアル通信のためのＵＳＢ（Universal Serial Bus）コネクタやＲＳ２３２Ｃコネクタなどである。入力装置２０５は、データを入力する、例えばキーボードやマウス、タッチパネル、ボタン、マイクロフォンなどである。出力装置２０６は、データを出力する、例えばディスプレイやプリンタ、スピーカなどである。なお、後述する管理サーバ装置２０の各機能部はＣＰＵ２０１が記憶装置２０３に記憶されているプログラムをメモリ２０２に読み出して実行することにより実現され、管理サーバ２０の各記憶部はメモリ２０２及び記憶装置２０３が提供する記憶領域の一部として実現される。 <Management server>
FIG. 2 is a diagram showing an example of the hardware configuration of the management server 20. Note that the illustrated configuration is an example, and other configurations may be used. The management server 20 includes a CPU 201, a memory 202, a storage device 203, a communication interface 204, an input device 205, and an output device 206. The storage device 203 stores various data and programs, and is, for example, a hard disk drive, solid state drive, flash memory, or the like. The communication interface 204 is an interface for connecting to the communication network 3, and includes, for example, an adapter for connecting to Ethernet (registered trademark), a modem for connecting to a public telephone line network, and a wireless communication device for performing wireless communication. , a USB (Universal Serial Bus) connector for serial communication, an RS232C connector, etc. The input device 205 is, for example, a keyboard, mouse, touch panel, button, microphone, or the like for inputting data. The output device 206 outputs data, such as a display, printer, or speaker. Note that each functional unit of the management server device 20, which will be described later, is realized by the CPU 201 reading a program stored in the storage device 203 into the memory 202 and executing it, and each storage unit of the management server 20 is implemented by the memory 202 and the storage device. This is realized as part of the storage area provided by 203.
　図３は、管理サーバ２０のソフトウェア構成例を示す図である。管理サーバ２０は、カルテ情報記憶部２３１と、輸送予約情報記憶部２３２と、診療予約情報記憶部２３３と、勤務日記憶部２３４と、輸送受付部２１１と、輸送予約部２１２と、カルテ情報取得部２１３と、通院要否判定部２１４と、予約メッセージ送信部２１５と、診療予約部２１６と、帰還メッセージ送信部２１７と、を備える。 FIG. 3 is a diagram showing an example of the software configuration of the management server 20. The management server 20 includes a medical record information storage section 231, a transportation reservation information storage section 232, a medical reservation information storage section 233, a working day storage section 234, a transportation reception section 211, a transportation reservation section 212, and a medical record information acquisition section. 213 , a hospital visit necessity determination section 214 , a reservation message transmission section 215 , a medical treatment reservation section 216 , and a return message transmission section 217 .
＜カルテ情報記憶部２３１＞
　カルテ情報記憶部２３１は、獣医療機関に通院する動物のカルテ情報を管理する。なお、獣医療機関に一度でも通院した動物についてはカルテ情報が作成される。カルテ情報に含まれる項目には、例えば、患者動物１を特定する動物ＩＤと、受診日（日付）とに対応付けて、問診情報、身体所見、病歴、検査情報、診断情報、処置情報、処方情報、メモ、画像情報などが含まれ得る。カルテ情報記憶部２３１は、管理サーバ２０とは別のカルテ情報管理システムに管理するようにして、当該カルテ情報管理システムにアクセスするようにすることもできる。 <Medical record information storage unit 231>
The medical record information storage unit 231 manages medical record information of animals visiting a veterinary medical institution. Note that medical record information is created for animals that have visited a veterinary institution even once. Items included in the medical record information include, for example, the animal ID that identifies the patient animal 1 and the date of consultation, including interview information, physical findings, medical history, examination information, diagnosis information, treatment information, and prescription information. Information, notes, image information, etc. may be included. The medical record information storage unit 231 can also be managed by a medical record information management system separate from the management server 20 and accessed by the medical record information management system.
　身体所見とは、動物病院等において獣医師等が調べることができ、客観的な数値で表せる身体情報である。例えば「体重」「体温」「心拍」「呼吸数」等である。 Physical findings are physical information that can be examined by veterinarians at animal hospitals and can be expressed in objective numbers. For example, "body weight", "body temperature", "heartbeat", "respiration rate", etc.
　病歴とは、獣医師等が聴取した主観的な情報である。病歴は、例えば「喉が赤い」というように飼い主だけでは実際に確認するのが困難な項目も含まれている。 Medical history is subjective information obtained by veterinarians, etc. The medical history includes items that are difficult to confirm by the owner alone, such as ``red throat.''
　問診情報は、飼主２に対して行われた問診の結果である。問診情報では「血尿が出ている」という情報が取得されたとしても、獣医師等によって診察したところ「肛門から出血している」という現病歴が聴取されることもある。 The interview information is the result of the interview conducted on the owner 2. Even if information such as ``blood in the urine'' is obtained from the interview information, a medical history such as ``bleeding from the anus'' may be obtained upon examination by a veterinarian or the like.
　検査情報には、少なくとも当該動物患者１が過去に受けた検査の内容（結果）を含んでいる。検査情報には、過去の通院、入院又は手術において受けたことのある検査や、検診において受けたことのある検査などを含めることができる。その際に、検査に対する反応（嫌がったかどうか等、検査自体の受容性・許容性に関する情報）を関連付けて記憶することとしてもよい。 The test information includes at least the details (results) of tests that the animal patient 1 underwent in the past. The test information can include tests that the patient has undergone in past hospital visits, hospitalizations, or surgeries, and tests that the patient has undergone in medical examinations. At this time, reactions to the test (information regarding the acceptability and tolerability of the test itself, such as whether or not the patient disliked it) may be stored in association with the test.
　診断情報には、少なくとも当該動物患者１について過去に獣医師４により判断された内容（診断）の履歴が含まれうる。診断情報には、過去に罹患した具体的な疾患名や怪我等の情報を含めることができる。診断情報には、過去の通院、入院又は手術において疑われた診断に関する情報を含めてもよい。 The diagnostic information may include at least a history of the content (diagnosis) of the past judgments made by the veterinarian 4 regarding the animal patient 1. The diagnostic information can include information such as specific disease names and injuries suffered in the past. Diagnostic information may include information regarding suspected diagnoses from past hospital visits, hospitalizations, or surgeries.
　処置情報には、当該動物患者１が過去に受けた処置（投薬を含む。）に関する情報を含んでいる。処置情報には、処置または投薬に対する反応（嫌がったかどうか、体調に影響を来たしたか等、処置又は投薬自体の受容性・許容性に関する情報）を関連付けて記憶することとしてもよい。処置の内容としては、例えば、肛門腺処置、爪切処置、足裏処置、耳処置、毛抜き、眼科処置、歯科処置、エリザベスカラー・腹帯など、鍼灸処置、留置、便出し、抜糸、消毒、酸素処置、催吐処置、緊急蘇生処置、水抜き、強制給餌、洗浄、圧排、マッサージ、マイクロチップ、トリミング、カテーテル、リハビリ、手術、麻酔、入院、注射、輸血、点滴、検査、放射線治療、各種ドック、介護、衛生処置、シャンプー、しつけ、サプリメント、おやつ、避妊、去勢、ノミダニ駆除、狂犬病薬、ワクチン、フード、内用薬、点耳薬、点鼻薬、点眼薬、外用薬（軟膏・クリーム）、外用薬（消毒薬・スプレー）、外用薬、フィラリア予防などが例示できるがこの限りではない。 The treatment information includes information regarding the treatments (including medication) that the animal patient 1 has received in the past. The treatment information may be stored in association with a reaction to the treatment or medication (information regarding acceptability/tolerability of the treatment or medication itself, such as whether the patient disliked the treatment or whether it affected his or her physical condition). Treatments include anal gland treatment, nail cutting, sole treatment, ear treatment, tweezing, eye treatment, dental treatment, Elizabethan collar/abdominal bandage, acupuncture treatment, indwelling, fecal drainage, suture removal, disinfection, oxygen treatment, etc. Treatment, emetic treatment, emergency resuscitation treatment, water removal, forced feeding, cleaning, evacuation, massage, microchip, trimming, catheterization, rehabilitation, surgery, anesthesia, hospitalization, injection, blood transfusion, drip, examination, radiotherapy, various medical examinations, Nursing care, hygiene treatment, shampoo, training, supplements, snacks, contraception, castration, flea and tick extermination, rabies medicine, vaccines, food, internal medicine, ear drops, nasal drops, eye drops, external medicine (ointment/cream), external use Examples include, but are not limited to, medicines (disinfectants/sprays), external medicines, and heartworm prevention.
　処方情報は、当該動物患者１に処方された処方薬及び処方期間が含まれる。処方情報は、当該動物患者１が過去に処方された薬剤等を含めることもできる。処方情報には、自宅にて処方された薬剤を服用できたか否か、嫌がったかどうか、体調に影響を来たしたか等、処置又は投薬自体の受容性・許容性に関する情報をユーザ端末１０を介して取得して追加するようにしてもよい。 The prescription information includes the prescription drug prescribed to the animal patient 1 and the prescription period. The prescription information can also include drugs and the like that have been prescribed to the animal patient 1 in the past. The prescription information includes information regarding the acceptability and tolerability of the treatment or medication itself, such as whether or not you were able to take the prescribed medication at home, whether you disliked it, and whether it affected your physical condition. It is also possible to obtain and add the information via the
　メモは、診察、入院又は手術の担当医、担当看護師、担当事務などにより入力されたテキストデータである。 The memo is text data input by the doctor in charge of the examination, hospitalization, or surgery, the nurse in charge, the office in charge, etc.
　画像情報は、動物患者１の様子を撮影した画像である。画像情報は、静止画像であっても動画像であってもよい。 The image information is an image of the animal patient 1. The image information may be a still image or a moving image.
＜輸送情報記憶部２３２＞
　輸送予約情報記憶部２３２は、移動体３の予約に関する情報（以下、輸送予約情報という。）を記憶する。予約とは、移動体３を特定の期間中、動物患者１（及び飼主２）のために利用可能に設定することをいう。輸送予約情報には、移動体３を示す移動体ＩＤ、医療機関の場所を特定するための情報（医療機関）、患者動物１の住所を特定するための情報（自宅）、来院フラグ、乗車日時、移動体３に同乗する従事者を示す乗務員ＩＤを含めることができる。医療機関の場所を特定するための情報は、医療機関の住所としてもよいし、管理サーバ２０が医療機関ごとの住所が管理される医療機関データベースを備える場合には、医療機関を示す医療機関ＩＤとしてもよい。患者動物１の住所を特定するための情報は、動物患者１の住所（飼主２の住所）としてもよいし、管理サーバ２０が患者動物１の住所が管理される動物データベースを備える場合には、動物患者１を示す患者ＩＤとしてもよいし、管理サーバ２０が患者動物１の飼主２が管理される動物データベースと飼主２の住所が管理される飼主データベースとを備える場合には、動物患者１を示す患者ＩＤ又は飼主２を示す飼主ＩＤとしてもよい。来院フラグは、動物患者１を自宅から獣医療機関に輸送するか否かを示す情報である。乗車日時は、動物患者１をピックアップする予定の日時である。乗務員ＩＤは、獣医師４、看護師５、スタッフ６を示す情報であり、複数の乗務員が移動体３に同乗する場合には、複数の乗務員ＩＤを設定してもよい。 <Transportation information storage unit 232>
The transportation reservation information storage unit 232 stores information regarding reservations for the mobile object 3 (hereinafter referred to as transportation reservation information). Reservation refers to setting the mobile object 3 to be available for the animal patient 1 (and owner 2) during a specific period. The transportation reservation information includes the mobile ID indicating the mobile object 3, information for specifying the location of the medical institution (medical institution), information for specifying the address of the patient animal 1 (home), a visit flag, and the boarding date and time. , a crew ID indicating a worker who rides with the mobile object 3 can be included. The information for specifying the location of the medical institution may be the address of the medical institution, or if the management server 20 includes a medical institution database in which the address of each medical institution is managed, the medical institution ID indicating the medical institution. You can also use it as The information for specifying the address of the animal patient 1 may be the address of the animal patient 1 (the address of the owner 2), or if the management server 20 is equipped with an animal database in which the address of the animal patient 1 is managed, It may be a patient ID indicating the animal patient 1, or if the management server 20 includes an animal database in which the owner 2 of the patient animal 1 is managed and an owner database in which the address of the owner 2 is managed, the animal patient 1 can be used as the patient ID. It may be a patient ID indicating the owner 2 or an owner ID indicating the owner 2. The hospital visit flag is information indicating whether or not the animal patient 1 is to be transported from the home to a veterinary medical institution. The boarding date and time is the scheduled date and time when the animal patient 1 is to be picked up. The crew ID is information indicating the veterinarian 4, the nurse 5, and the staff 6, and when multiple crew members ride together in the mobile object 3, multiple crew IDs may be set.
＜診療予約情報記憶部２３３＞
　診療予約情報記憶部２３３は、獣医療機関における動物患者１に係る診療の予約に関する情報（診療予約情報）を記憶する。診療予約情報には、動物患者１を特定する動物ＩＤに対応付けて、日付、時間帯（時間枠）、及び診療を担当する獣医師４を特定する医師ＩＤが含まれうる。なお、獣医師４が指定されていない場合には、医師ＩＤが省略（又は担当されていないことを示す値が設定）されていてもよい。 <Medical reservation information storage unit 233>
The medical appointment information storage unit 233 stores information regarding a medical appointment for the animal patient 1 at a veterinary medical institution (medical appointment information). The medical appointment information may include a date, a time slot (time frame), and a doctor ID that specifies the veterinarian 4 in charge of the medical treatment, in association with the animal ID that specifies the animal patient 1. Note that if the veterinarian 4 is not specified, the doctor ID may be omitted (or a value indicating that the veterinarian is not in charge may be set).
＜勤務日記憶部２３４＞
　勤務日記憶部２３４は、獣医師４の獣医療機関における勤務日を特定する情報を記憶する。本実施形態では、勤務日記憶部２３４には、獣医師４を特定する医師ＩＤに対応付けて、当該獣医師４が勤務する曜日（勤務曜日）と勤務時間とが記憶される。なお、医師ＩＤに対応付けて勤務予定の特定の日付及び勤務時間のリストを記憶するようにしてもよい。また、勤務日記憶部２３４はカレンダーシステムとして実装するようにしてもよい。 <Working day storage unit 234>
The working day storage unit 234 stores information specifying the working days of the veterinarian 4 at the veterinary medical institution. In this embodiment, the working day storage unit 234 stores the days of the week (working days) and working hours of the veterinarian 4 in association with the doctor ID that identifies the veterinarian 4. Note that a list of specific dates and working hours of scheduled work may be stored in association with the doctor ID. Further, the working day storage unit 234 may be implemented as a calendar system.
＜機能部＞
　輸送受付部２１１は、動物患者１の獣医療機関への輸送の依頼を受け付ける。本実施形態では、獣医療機関からの帰宅時の輸送依頼を想定している。輸送受付部２１１は、動物患者１の輸送の依頼（以下、輸送依頼という。）を受け付ける。輸送受付部２１１は、ユーザ端末１０から輸送依頼を受信する。輸送受付部２１１は、獣医療機関の従事者から輸送依頼の入力を受け付けるようにしてもよい。輸送依頼には、動物患者１を示す動物ＩＤ及び獣医療機関を示す医療機関ＩＤが設定されうる。輸送依頼に動物ＩＤが設定されていない場合には、輸送依頼受信部２１１は、ユーザ端末１０に対して動物ＩＤを問い合わせるようにすることができる。輸送依頼には、受診希望日時（又は希望する期間）が設定されていてもよい。 <Functional part>
The transport receiving unit 211 receives a request for transporting the animal patient 1 to a veterinary medical institution. In this embodiment, it is assumed that a request for transportation when returning home from a veterinary medical institution is made. The transportation reception unit 211 receives a request for transportation of the animal patient 1 (hereinafter referred to as a transportation request). The transportation reception unit 211 receives a transportation request from the user terminal 10. The transport reception unit 211 may accept input of a transport request from a worker at a veterinary medical institution. An animal ID indicating the animal patient 1 and a medical institution ID indicating the veterinary medical institution can be set in the transport request. If the animal ID is not set in the transport request, the transport request receiving unit 211 can inquire of the user terminal 10 about the animal ID. The transportation request may include a desired date and time (or desired period) for the patient to receive medical treatment.
　輸送予約部２１２は、輸送依頼に応じて動物患者１を輸送する移動体３を予約する。移動体３の予約とは、移動体３を特定の動物患者１を特定の日時に輸送可能な状態に確保することをいう。輸送予約部２１２は、輸送予約情報を作成して輸送予約情報記憶部２３２に登録することができる。予約部２１２は、すぐに移動体３を使用する場合にも、現在日時を設定した予約をすることができる。 The transport reservation unit 212 reserves the mobile body 3 for transporting the animal patient 1 in response to the transport request. Reservation of the moving body 3 refers to securing the moving body 3 in a state where it can transport a specific animal patient 1 on a specific date and time. The transportation reservation section 212 can create transportation reservation information and register it in the transportation reservation information storage section 232. The reservation unit 212 can make a reservation with the current date and time set even if the mobile object 3 is to be used immediately.
　カルテ情報取得部２１３は、動物患者に対応する獣医療機関で管理されるカルテ情報を取得する。カルテ情報取得部２１３は、輸送依頼に設定されている動物ＩＤに対応するカルテ情報をカルテ情報記憶部２３１から読み出すことができる。 The medical record information acquisition unit 213 acquires medical record information managed by a veterinary medical institution that handles animal patients. The medical record information acquisition unit 213 can read medical record information corresponding to the animal ID set in the transport request from the medical record information storage unit 231.
　通院要否判定部２１４は、カルテ情報に基づいて、さらなる通院の要否を判定する。通院要否判定部２１４は、例えば、カルテ情報に、「次回通院」というキーワードを含むメモが含まれている場合や、次回の検査予約に関する情報が含まれている場合などに通院が必要と判定することができる。また、通院要否判定部２１４は、診察内容、状態情報、身体所見、検査結果、診断結果、処方内容などに応じて、次回の通院要否を判定することができる。例えば、カルテ情報に含まれるこれら項目等の各項目を入力データとし、獣医師４による通院要否の判断を教師データとする機械学習により学習モデルを作成しておき、当該学習モデルにカルテ情報を与えることにより通院の要否を判定することができる。また、カルテ情報の各項目に対する条件（ルール）を予め定めたルール記憶部を設けるようにし、カルテ情報がルール記憶部に記憶されている条件にマッチする場合に通院必要と判定することができる。 The hospital visit necessity determination unit 214 determines whether further hospital visit is necessary based on the medical record information. The hospital visit necessity determining unit 214 determines that a hospital visit is necessary, for example, when the medical record information includes a memo containing the keyword "next hospital visit" or when information regarding the next test reservation is included. can do. Further, the necessity determination unit 214 can determine whether a next visit to the hospital is necessary, depending on the details of the medical examination, condition information, physical findings, test results, diagnosis results, prescription details, and the like. For example, a learning model is created by machine learning using each of these items included in the medical record information as input data and the veterinarian 4's judgment of whether or not a hospital visit is necessary as training data, and the medical record information is input to the learning model. By giving this information, it is possible to determine whether or not a hospital visit is necessary. Further, a rule storage section is provided in which conditions (rules) for each item of medical record information are predetermined, and it can be determined that a hospital visit is necessary when the medical record information matches the conditions stored in the rule storage section.
　予約メッセージ送信部２１５は、通院が必要と判定された場合に、移動体３の中にある端末に対して次回の診療の予約を指示するメッセージを送信する。移動体３の中にある端末とは、飼主２のユーザ端末１０であってもよいし、移動体３に同乗している従業者（獣医師４、看護師５、スタッフ６）が携帯する端末であってもよいし、移動体３の中に配置されたタブレットコンピュータなどの端末であってもよいし、移動体３の中に配置された表示装置を制御する端末であってもよい。予約メッセージ送信部２１５は、現在の日付からカルテ情報に含まれる処方期間後までの間の日付を提示するメッセージを送信するようにしてもよい。また、予約メッセージ送信部２１５は、現在の日付からカルテ情報に含まれる処方期間後までの間（例えば、処方期間後の日付から１週間前までの間）で、カルテ情報に含まれる獣医師１に対応する勤務日に該当する日付（時間枠）の少なくとも１つ以上を選択し、選択した日付をメッセージに含めて送信することができる。 When it is determined that a hospital visit is necessary, the reservation message transmitting unit 215 transmits a message instructing a reservation for the next medical treatment to a terminal in the mobile body 3. The terminal inside the moving object 3 may be the user terminal 10 of the owner 2, or a terminal carried by an employee (veterinarian 4, nurse 5, staff 6) who is riding along with the moving object 3. It may be a terminal such as a tablet computer placed inside the moving body 3, or it may be a terminal that controls a display device placed inside the moving body 3. The reservation message transmitting unit 215 may transmit a message presenting dates between the current date and the end of the prescription period included in the medical record information. In addition, the reservation message transmitting unit 215 sends a message to a veterinarian included in the medical record information from the current date to the end of the prescription period included in the medical record information (for example, from the date after the prescription period to one week before). It is possible to select at least one or more dates (time frames) that correspond to the working days corresponding to , and send the message by including the selected date in the message.
　診療予約部２１６は、動物患者１の診療の予約を受け付けることができる。診療予約部２１６は、上記のメッセージの送信後に診療予約を受け付けることができる。診療予約部２１６は、例えば、日付、時間帯（時間枠）、獣医師の指定を受け付けて、診療予約情報を診療予約情報記憶部２３３に登録することができる。診療予約部２１６は、移動体３の中にある端末から診療の予約を受け付けることができる。例えば、診療予約部２１６は、飼主２のユーザ端末１０から予約を受け付けるようにしてもよいし、移動体３の中に配置されたタブレットコンピュータから予約を受け付けるようにしてもよい。 The medical treatment reservation section 216 can accept medical treatment reservations for the animal patient 1. The medical reservation unit 216 can accept a medical reservation after transmitting the above message. The medical reservation section 216 can receive, for example, the date, time slot, and designation of a veterinarian, and register the medical reservation information in the medical reservation information storage section 233. The medical treatment reservation unit 216 can accept medical treatment reservations from a terminal in the mobile body 3. For example, the medical treatment reservation section 216 may accept reservations from the user terminal 10 of the owner 2, or may accept reservations from a tablet computer placed in the mobile object 3.
　帰還メッセージ送信部２１７は、診療の予約を受け付けた後、移動体３の運転者の端末に対して獣医療機関に帰還するように指示するメッセージ（帰還メッセージ）を送信することができる。 After accepting the medical treatment reservation, the return message transmitting unit 217 can transmit a message (return message) to the terminal of the driver of the mobile object 3 instructing the driver to return to the veterinary medical institution.
＜動作＞
　図４は、管理サーバ２０の動作を説明する図である。図４の例は、獣医療機関から自宅への帰宅時を想定している。 <Operation>
FIG. 4 is a diagram illustrating the operation of the management server 20. The example in FIG. 4 assumes that the patient returns home from a veterinary medical institution.
　管理サーバ２０は、ユーザ端末１０から輸送依頼を受信すると（Ｓ３０１）、移動体３を予約する（Ｓ３０２）。輸送依頼は、獣医療機関の端末から受信するようにしてもよい。管理サーバ２０は、輸送依頼に設定されている動物ＩＤに対応するカルテ情報を取得する（Ｓ３０３）。 When the management server 20 receives a transportation request from the user terminal 10 (S301), it reserves the mobile object 3 (S302). The transport request may be received from a terminal at a veterinary medical institution. The management server 20 acquires medical record information corresponding to the animal ID set in the transport request (S303).
　管理サーバ２０は、カルテ情報に基づいて通院の要否を判定し（Ｓ３０４）、通院が必要と判定した場合には（Ｓ３０４：ＹＥＳ）、現在の日付からカルテ情報に含まれる処方期間後の日付（最遅日）を計算し、計算した最遅日の前所定期間（例えば１週間等）の間の日付のうち、カルテ情報に含まれる医師ＩＤが示す獣医師４の空いている日付及び時間枠を提示して（Ｓ３０５）、診療予約を受け付けることができる（Ｓ３０６）。管理サーバ２０は、例えば、最遅日の前所定期間の間の日付のうち、勤務日記憶部２３４からカルテ情報の医師ＩＤに対応する勤務曜日に対応する日付（出勤日）及び時間帯（出勤時間帯）を特定し、診療予約情報記憶部２３３からカルテ情報の医師ＩＤに対応する診療予約情報を検索して、出勤日の出勤時間帯の中で、診療予約情報が設定されていない日付及び時間帯を特定することにより、獣医師４の空いている日付及び時間帯を特定することができる。 The management server 20 determines whether or not a hospital visit is necessary based on the medical record information (S304), and if it is determined that a hospital visit is necessary (S304: YES), the date after the prescription period included in the medical record information is determined from the current date. (latest day), and among the dates during a predetermined period (for example, one week, etc.) before the calculated latest day, the date and time when veterinarian 4 is available, indicated by the doctor ID included in the medical record information. A slot can be presented (S305) and a medical reservation can be accepted (S306). For example, the management server 20 stores the date (work day) and time zone (work start date) corresponding to the work day corresponding to the doctor ID of the medical record information from the work day storage unit 234 among the dates in the predetermined period before the latest day. The medical reservation information corresponding to the doctor ID in the medical record information is searched from the medical reservation information storage unit 233, and the dates and times for which medical reservation information is not set within the working hours of the work day and By specifying the time slot, it is possible to specify the date and time slot when the veterinarian 4 is available.
　管理サーバ２０は、予約が完了するまで待ち（Ｓ３０７：ＮＯ）、予約が完了した場合には（Ｓ３０７：ＹＥＳ）、帰還メッセージを移動体３に同乗している従業者の端末に送信することができる（Ｓ３０８）。 The management server 20 waits until the reservation is completed (S307: NO), and if the reservation is completed (S307: YES), the management server 20 can send a return message to the terminal of the employee who is riding with the mobile object 3. Yes, it is possible (S308).
　以上のようにして、本実施形態の獣医療支援システムによれば、動物患者１の帰宅時に、次回の来院が必要な場合には次回の診療の予約をさせることができる。 As described above, according to the veterinary medical support system of this embodiment, when the animal patient 1 returns home, if a next visit to the hospital is necessary, the animal patient 1 can be made to make a reservation for the next medical treatment.
　以上、本実施形態について説明したが、上記実施形態は本発明の理解を容易にするためのものであり、本発明を限定して解釈するためのものではない。本発明は、その趣旨を逸脱することなく、変更、改良され得ると共に、本発明にはその等価物も含まれる。 Although the present embodiment has been described above, the above embodiment is for facilitating the understanding of the present invention, and is not intended to be interpreted as limiting the present invention. The present invention may be modified and improved without departing from the spirit thereof, and the present invention also includes equivalents thereof.
　　１０　飼い主端末
　　２０　サーバ装置 10 Owner terminal 20 Server device

Claims (7)

  1. 　動物患者に関して獣医療機関で管理されるカルテ情報を取得するカルテ情報取得部と、
    　前記獣医療機関から前記動物患者及び飼主を輸送する移動体を予約する輸送予約部と、
    　前記カルテ情報に基づいて、さらなる通院の要否を判定する判定部と、
    　前記通院が必要と判定された場合に、前記移動体の中にある端末に対して次回の診療の予約を指示するメッセージを送信する予約メッセージ送信部と、
    　を備えることを特徴とする獣医療支援システム。     a medical record information acquisition department that acquires medical record information managed by veterinary medical institutions regarding animal patients;
    a transportation reservation department that reserves a mobile vehicle for transporting the animal patient and owner from the veterinary medical institution;
    a determination unit that determines whether further hospital visits are necessary based on the medical record information;
    a reservation message transmitting unit that transmits a message instructing a reservation for the next medical treatment to a terminal in the mobile body when it is determined that the hospital visit is necessary;
    A veterinary medical support system characterized by comprising:
  2. 　請求項１に記載の獣医療支援システムであって、
    　前記カルテ情報には、前記動物患者に処方された処方薬及び処方期間が含まれ、
    　前記予約メッセージ送信部は、現在の日付から前記カルテ情報に含まれる前記処方期間後までの間の日付を提示する前記メッセージを送信すること、
    　を特徴とする獣医療支援システム。     The veterinary medical support system according to claim 1,
    The medical record information includes a prescription drug prescribed to the animal patient and a prescription period;
    The reservation message transmitting unit transmits the message presenting a date between the current date and the end of the prescription period included in the medical record information;
    A veterinary medical support system featuring:
  3. 　請求項１に記載の獣医療支援システムであって、
    　獣医師の前記獣医療機関における勤務日を記憶する勤務日記憶部を備え、
    　前記カルテ情報には、前記動物患者を診察した前記獣医師ならびに前記動物患者に処方された処方薬及び処方期間が含まれ、
    　前記予約メッセージ送信部は、現在の日付から前記カルテ情報に含まれる前記処方期間後までの間で、前記カルテ情報に含まれる前記獣医師の前記勤務日に該当する日付（時間枠）の少なくとも１つ以上を選択し、選択した前記日付を前記メッセージに含めて送信すること、
    　を備えることを特徴とする獣医療支援システム。     The veterinary medical support system according to claim 1,
    comprising a work date storage unit that stores the work days of the veterinarian at the veterinary medical institution;
    The medical record information includes the veterinarian who examined the animal patient, the prescribed medicine prescribed to the animal patient, and the prescription period;
    The reservation message transmitter sends at least one of the dates (time frames) corresponding to the working day of the veterinarian included in the medical record information between the current date and after the prescription period included in the medical record information. selecting one or more and including the selected date in the message and sending the message;
    A veterinary medical support system characterized by comprising:
  4. 　請求項１ないし３の何れか１項に記載の獣医療支援システムであって、
    　前記メッセージの送信後に、次回の診療の予約を受け付ける診療予約部をさらに備えること、
    　を特徴とする獣医療支援システム。     The veterinary medical support system according to any one of claims 1 to 3,
    further comprising a medical reservation section that accepts a reservation for the next medical treatment after transmitting the message;
    A veterinary medical support system featuring:
  5. 　請求項４に記載の獣医療支援システムであって、
    　前記診療の予約を受け付けた後、前記移動体の運転者の端末に対して前記獣医療機関に帰還するように指示するメッセージを送信する帰還メッセージ送信部をさらにそなえること、
    　を特徴とする獣医療支援システム。     The veterinary medical support system according to claim 4,
    further comprising a return message transmitting unit that transmits a message instructing the driver of the mobile body to return to the veterinary medical institution to the terminal of the driver of the mobile body after accepting the reservation for the medical treatment;
    A veterinary medical support system featuring:
  6. 　動物患者に関して獣医療機関で管理されるカルテ情報を取得するステップと、
    　前記獣医療機関から前記動物患者及び飼主を輸送する移動体を予約するステップと、
    　前記カルテ情報に基づいて、さらなる通院の要否を判定するステップと、
    　前記通院が必要と判定された場合に、前記移動体の中にある端末に対して次回の診療の予約を指示するメッセージを送信するステップと、
    　をコンピュータが実行することを特徴とする獣医療支援方法。     obtaining medical record information managed by a veterinary medical institution regarding the animal patient;
    reserving a vehicle for transporting the animal patient and owner from the veterinary institution;
    a step of determining whether further hospital visits are necessary based on the medical record information;
    If it is determined that the hospital visit is necessary, transmitting a message to a terminal in the mobile object instructing a reservation for the next medical treatment;
    A veterinary medical assistance method characterized in that a computer performs the following.
  7. 　動物患者に関して獣医療機関で管理されるカルテ情報を取得するステップと、
    　前記獣医療機関から前記動物患者及び飼主を輸送する移動体を予約するステップと、
    　前記カルテ情報に基づいて、さらなる通院の要否を判定するステップと、
    　前記通院が必要と判定された場合に、前記移動体の中にある端末に対して次回の診療の予約を指示するメッセージを送信するステップと、
    　をコンピュータに実行させるためのプログラム。     obtaining medical record information managed by a veterinary medical institution regarding the animal patient;
    reserving a vehicle for transporting the animal patient and owner from the veterinary institution;
    a step of determining whether further hospital visits are necessary based on the medical record information;
    If it is determined that the hospital visit is necessary, transmitting a message to a terminal in the mobile object instructing a reservation for the next medical treatment;
    A program that causes a computer to execute
PCT/JP2022/018199 2022-04-19 2022-04-19 Veterinary treatment assistance system, veterinary treatment assistance method, and program WO2023203645A1 (en)

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JP2022560846A JP7182833B1 (en) 2022-04-19 2022-04-19 Veterinary Medical Support System, Veterinary Medical Support Method and Program
JP2022182463A JP2023159017A (en) 2022-04-19 2022-11-15 Veterinary medical support system, veterinary medical support method, and program

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Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002342461A (en) * 2001-05-18 2002-11-29 Venture Link Takuto:Kk Emergency medical system for animal
JP2013228994A (en) * 2012-03-30 2013-11-07 Nec Corp Information processing apparatus, information processing method, and program

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002342461A (en) * 2001-05-18 2002-11-29 Venture Link Takuto:Kk Emergency medical system for animal
JP2013228994A (en) * 2012-03-30 2013-11-07 Nec Corp Information processing apparatus, information processing method, and program

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JPWO2023203645A1 (en) 2023-10-26
JP7182833B1 (en) 2022-12-05

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