WO2023203644A1 - Veterinary treatment assistance system, veterinary treatment assistance method, and program - Google Patents

Veterinary treatment assistance system, veterinary treatment assistance method, and program Download PDF

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Publication number
WO2023203644A1
WO2023203644A1 PCT/JP2022/018198 JP2022018198W WO2023203644A1 WO 2023203644 A1 WO2023203644 A1 WO 2023203644A1 JP 2022018198 W JP2022018198 W JP 2022018198W WO 2023203644 A1 WO2023203644 A1 WO 2023203644A1
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Prior art keywords
animal
veterinary
content
problem behavior
animal patient
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PCT/JP2022/018198
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French (fr)
Japanese (ja)
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純 岡崎
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株式会社Peco
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Priority to PCT/JP2022/018198 priority Critical patent/WO2023203644A1/en
Priority to JP2022560849A priority patent/JP7202050B1/en
Priority to JP2022201411A priority patent/JP2023159021A/en
Publication of WO2023203644A1 publication Critical patent/WO2023203644A1/en

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    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
    • G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records

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  • the present invention relates to a veterinary medical support system, a veterinary medical support method, and a program.
  • Patent Document 1 discloses a system for emergency transportation of animals.
  • the present invention was made in view of this background, and an object of the present invention is to provide a technique that can effectively utilize the time during transportation of animals.
  • the main invention of the present invention for solving the above problems is a veterinary medical support system, which includes a storage unit that stores content related to the problem behavior in association with the problem behavior of the animal, and a veterinary medical institution that handles the animal patient.
  • a medical record information acquisition unit that acquires medical record information managed by the medical record information, and when the medical record information includes the problem behavior regarding the animal patient, acquires the content corresponding to the problem behavior from the storage unit;
  • the present invention is characterized by comprising a content display unit that displays the acquired content on a display device disposed in a moving body that transports the animal patient and the owner of the animal patient from the veterinary medical institution.
  • the time during transportation of animals can be effectively utilized.
  • FIG. 1 is a diagram showing an example of the overall configuration of a veterinary medical support system.
  • 2 is a diagram showing an example of a hardware configuration of a management server 20.
  • FIG. 2 is a diagram showing an example of a software configuration of a management server 20.
  • FIG. 2 is a diagram illustrating the operation of the management server 20.
  • the present invention includes, for example, the following configuration.
  • a storage unit that stores content related to the problem behavior in association with the problem behavior of the animal;
  • a medical record information acquisition department that acquires medical record information managed by veterinary institutions that handle animal patients;
  • the medical record information includes the problem behavior related to the animal patient
  • the content corresponding to the problem behavior is acquired from the storage unit, and the acquired content is stored in the animal patient and the animal patient's owner.
  • a veterinary medical support system characterized by comprising: [Item 2] The veterinary medical support system described in item 1, The storage unit stores the content in association with the animal species and the problem behavior, The medical record information includes the animal species of the animal patient, the content display unit acquires the content corresponding to the animal species of the animal patient and the problem behavior from the storage unit; A veterinary medical support system featuring: [Item 3] The veterinary medical support system described in item 1, comprising a content transmitting unit that transmits the content corresponding to the problem behavior of the animal patient to the owner's terminal after the animal patient is transported by the mobile body; A veterinary medical support system featuring: [Item 4] The veterinary medical support system described in item 1, If the medical record information includes an instruction from a veterinarian regarding the problem behavior, comprising an instruction transmission unit that transmits the instruction to the owner's terminal; A veterinary medical support system featuring: [Item 5] storing content related to the problem behavior in association
  • a veterinary medical assistance method characterized in that a computer performs the following. [Item 6] storing content related to the problem behavior in association with the problem behavior of the animal; a step of acquiring medical record information managed by a veterinary institution that handles animal patients; When the medical record information includes the problem behavior related to the animal patient, the content corresponding to the problem behavior is acquired from the storage unit, and the acquired content is stored in the animal patient and the animal patient's owner. displaying on a display device disposed in a moving body transported from the veterinary institution; A program that causes a computer to execute
  • FIG. 1 is a diagram showing an example of the overall configuration of a veterinary medical support system.
  • the veterinary medical support system of this embodiment is configured to include a management server 20.
  • the management server 20 is communicably connected to each of the user terminal 10, the veterinary institution terminal 30, and the mobile terminal 31 disposed in the mobile object 3 via a communication network.
  • the communication network is, for example, the Internet, and is constructed using a public telephone line network, a mobile phone line network, a wireless communication channel, Ethernet (registered trademark), and the like.
  • the veterinary care support system of this embodiment makes a reservation for a means of transport (mobile object 3) for transporting an animal patient 1 (and owner 2) between a home and a veterinary institution (an animal patient 1 (and owner 2) is ) is set to be available for patient 1.
  • the moving object 3 is, for example, a car.
  • a display device 32 such as a liquid crystal display is arranged inside the moving body 3.
  • the mobile terminal 31 is connected to a display device 32, and the content displayed on the display device 32 can be controlled from the mobile terminal 31.
  • the management server 20 can control the content to be displayed on the display device 32 by transmitting the content to be displayed on the display device 32 to the mobile terminal 31 .
  • the veterinary medical support system of the present embodiment while the animal patient 1 is being transported from the veterinary institution to the home by the moving body 3, depending on the test results or treatment details of the animal patient 1, the veterinary medical support system Explanations regarding the condition of the patient 1 and advice such as precautions in daily life are displayed on a display device 32 within the mobile body 3.
  • the user terminal 10 is a computer operated by the owner 2, and is, for example, a smartphone, a tablet computer, a personal computer, or the like.
  • the user terminal 10 can be equipped with a camera function.
  • the owner 2 can operate the user terminal 10 to send a request to the management server 20 to transport the animal patient 1 to a veterinary medical institution using the mobile body 3 (hereinafter referred to as a transport request).
  • the veterinary medical institution terminal 30 is a computer operated by an employee of the veterinary medical institution, and is, for example, a smartphone, a tablet computer, a personal computer, or the like. Personnel at the veterinary medical institution include, for example, a veterinarian 4, a nurse 5, a staff member 6, and the like. The veterinary medical institution terminal 30 can receive messages from the management server 20 and output them to workers.
  • the mobile terminal 31 is a computer operated by a crew member of the mobile body 3, and is, for example, a smartphone, a tablet computer, a personal computer, or the like. Note that a veterinary institution terminal 30 owned by a veterinary institution worker may be used as the mobile terminal 31.
  • the management server 20 may be a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing.
  • the management server 20 can reserve transportation of the mobile object 3 in response to a transport request from the user terminal 10 and display content inside the mobile object 3.
  • FIG. 2 is a diagram showing an example of the hardware configuration of the management server 20. Note that the illustrated configuration is an example, and other configurations may be used.
  • the management server 20 includes a CPU 201, a memory 202, a storage device 203, a communication interface 204, an input device 205, and an output device 206.
  • the storage device 203 stores various data and programs, and is, for example, a hard disk drive, solid state drive, flash memory, or the like.
  • the communication interface 204 is an interface for connecting to the communication network 3, and includes, for example, an adapter for connecting to Ethernet (registered trademark), a modem for connecting to a public telephone line network, and a wireless communication device for performing wireless communication.
  • the input device 205 is, for example, a keyboard, mouse, touch panel, button, microphone, or the like for inputting data.
  • the output device 206 outputs data, such as a display, printer, or speaker. Note that each functional unit of the management server device 20, which will be described later, is realized by the CPU 201 reading a program stored in the storage device 203 into the memory 202 and executing it, and each storage unit of the management server 20 is implemented by the memory 202 and the storage device. This is realized as part of the storage area provided by 203.
  • FIG. 3 is a diagram showing an example of the software configuration of the management server 20.
  • the management server 20 includes a transportation reception section 211, a transportation reservation section 212, a medical record information acquisition section 213, a content display section 214, a content transmission section 215, an instruction transmission section 216, a medical record information storage section 231, and a transportation reservation section 212. It includes a reservation information storage section 232 and a content storage section 233.
  • the medical record information storage unit 231 manages medical record information of animals visiting a veterinary medical institution. Note that medical record information is created for animals that have visited a veterinary institution even once. Items included in the medical record information include, for example, the animal ID that identifies the patient animal 1 and the date of consultation, including interview information, physical findings, medical history, examination information, diagnosis information, treatment information, and prescription information. Information, notes, image information, instructional information, etc. may be included.
  • the medical record information storage unit 231 can also be managed by a medical record information management system separate from the management server 20 and accessed by the medical record information management system.
  • Physical findings are physical information that can be examined by veterinarians at animal hospitals and can be expressed in objective numbers. For example, “body weight”, “body temperature”, “heartbeat”, “respiration rate”, etc.
  • Medical history is subjective information obtained by veterinarians, etc.
  • the medical history includes items that are difficult to confirm by the owner alone, such as ⁇ red throat.''
  • the interview information is the result of the interview conducted on the owner 2. Even if information such as ⁇ blood in the urine'' is obtained from the interview information, a medical history such as ⁇ bleeding from the anus'' may be obtained upon examination by a veterinarian or the like.
  • the interview information includes information (problem behavior name) that specifies the problem behavior of the animal patient 1 that the owner 2 feels.
  • the problem behavior name can be selected from given options. For example, when sending a question related to an interview from the management server 20 to the user terminal 10, a list of problem behavior names is sent, and the problem behavior name (if the animal patient 1 has a problem behavior) is selected from the list. You can do it like this.
  • the test information includes at least the details (results) of tests that the animal patient 1 underwent in the past.
  • the test information can include tests that the patient has undergone in past hospital visits, hospitalizations, or surgeries, and tests that the patient has undergone in medical examinations. At this time, reactions to the test (information regarding the acceptability and tolerability of the test itself, such as whether or not the patient disliked it) may be stored in association with the test.
  • the diagnostic information may include at least a history of the content (diagnosis) of the past judgments made by the veterinarian 4 regarding the animal patient 1.
  • the diagnostic information can include information such as specific disease names and injuries suffered in the past. Diagnostic information may include information regarding suspected diagnoses from past hospital visits, hospitalizations, or surgeries.
  • the treatment information includes information regarding the treatments (including medication) that the animal patient 1 has received in the past.
  • the treatment information may be stored in association with a reaction to the treatment or medication (information regarding acceptability/tolerability of the treatment or medication itself, such as whether the patient disliked the treatment or whether it affected his or her physical condition).
  • Treatments include anal gland treatment, nail cutting, sole treatment, ear treatment, tweezing, eye treatment, dental treatment, Elizabethan collar/abdominal bandage, acupuncture treatment, indwelling, fecal drainage, suture removal, disinfection, oxygen treatment, etc.
  • Treatment emetic treatment, emergency resuscitation treatment, water removal, forced feeding, cleaning, evacuation, massage, microchip, trimming, catheterization, rehabilitation, surgery, anesthesia, hospitalization, injection, blood transfusion, drip, examination, radiotherapy, various medical examinations, Nursing care, hygiene treatment, shampoo, training, supplements, snacks, contraception, castration, flea and tick extermination, rabies medicine, vaccines, food, internal medicine, ear drops, nasal drops, eye drops, external medicine (ointment/cream), external use Examples include, but are not limited to, medicines (disinfectants/sprays), external medicines, and heartworm prevention.
  • the prescription information includes drugs etc. that have been prescribed to the animal patient 1 in the past.
  • Prescription information includes information on the acceptability and tolerability of the treatment or medication itself, such as whether or not the user was able to take the prescribed medication at home, whether or not he or she disliked it, and whether it affected his or her physical condition. You may also obtain and add it via .
  • the memo is text data input by the doctor in charge of the examination, hospitalization, or surgery, the nurse in charge, the office in charge, etc.
  • the image information is an image of the animal patient 1.
  • the image information may be a still image or a moving image.
  • the instruction information is information representing instructions from the veterinarian 4 to the owner 2 regarding the animal patient 1.
  • the instruction information may be text data, a moving image, or the like. For example, if the interview information includes the name of the problem behavior, instructions regarding the problem behavior can be input from the veterinarian 4 and written in the instruction information of the medical record information.
  • the transportation reservation information storage unit 232 stores information regarding reservations for the mobile object 3 (hereinafter referred to as transportation reservation information).
  • the transportation reservation information includes the mobile ID indicating the mobile object 3, information for specifying the location of the medical institution (medical institution), information for specifying the address of the patient animal 1 (home), a visit flag, and the boarding date and time. , a crew ID indicating a worker who rides with the mobile object 3 can be included.
  • the information for specifying the location of the medical institution may be the address of the medical institution, or if the management server 20 includes a medical institution database in which the address of each medical institution is managed, the medical institution ID indicating the medical institution.
  • the information for specifying the address of the animal patient 1 may be the address of the animal patient 1 (the address of the owner 2), or if the management server 20 is equipped with an animal database in which the address of the animal patient 1 is managed, It may be a patient ID indicating the animal patient 1, or if the management server 20 includes an animal database in which the owner 2 of the patient animal 1 is managed and an owner database in which the address of the owner 2 is managed, the animal patient 1 can be used as the patient ID. It may be a patient ID indicating the owner 2 or an owner ID indicating the owner 2.
  • the hospital visit flag is information indicating whether or not the animal patient 1 is to be transported from the home to a veterinary medical institution.
  • the boarding date and time is the scheduled date and time when the animal patient 1 is to be picked up.
  • the crew ID is information indicating the veterinarian 4, the nurse 5, and the staff 6, and when multiple crew members ride together in the mobile object 3, multiple crew IDs may be set.
  • the content storage unit 233 stores content related to each problem behavior of the animal.
  • the content storage unit 233 stores content in association with information indicating the animal species and problem behavior (problem behavior name).
  • the content is assumed to be a moving image, but it may also be text data, a still image, or audio data.
  • the content may be, for example, something that explains how to discipline a problem behavior, or it may be something that explains how an owner 2 should deal with a problem behavior of an animal patient 1.
  • the transport receiving unit 211 receives a request for transporting the animal patient 1 to a veterinary medical institution. In this embodiment, it is assumed that a request for transportation when returning home from a veterinary medical institution is made.
  • the transportation reception unit 211 receives a request for transportation of the animal patient 1 (hereinafter referred to as a transportation request).
  • the transportation reception unit 211 receives a transportation request from the user terminal 10.
  • the transport reception unit 211 may accept input of a transport request from a worker at a veterinary medical institution. An animal ID indicating the animal patient 1 and a medical institution ID indicating the veterinary medical institution can be set in the transport request. If the animal ID is not set in the transport request, the transport request receiving unit 211 can inquire of the user terminal 10 about the animal ID.
  • the transportation request may include a desired date and time (or desired period) for the patient to receive medical treatment.
  • the transport reservation unit 212 reserves the mobile body 3 for transporting the animal patient 1 in response to the transport request. Reservation of the moving body 3 refers to securing the moving body 3 in a state where it can transport a specific animal patient 1 on a specific date and time.
  • the transportation reservation section 212 can create transportation reservation information and register it in the transportation reservation information storage section 232. The reservation unit 212 can make a reservation with the current date and time set even if the mobile object 3 is to be used immediately.
  • the medical record information acquisition unit 213 acquires medical record information managed by a veterinary medical institution that handles animal patients.
  • the medical record information acquisition unit 213 can read medical record information corresponding to the animal ID set in the transport request from the medical record information storage unit 231.
  • the medical record information includes the animal species of the animal patient, and the interview information in the medical record information includes the name of the problem behavior.
  • the content display unit 214 causes the display device 32 of the moving body 3 to display content that matches the animal patient 1.
  • the content display unit 214 can display the content on the display device 32 by transmitting the content to the mobile terminal 31.
  • the medical record information includes information (problem behavior name) indicating a problem behavior related to the animal patient 1
  • the content display unit 214 acquires content corresponding to the problem behavior name from the content storage unit 233 and It can be transmitted to the terminal 31.
  • the medical record information includes a problem behavior name indicating a problem behavior related to animal patient 1
  • content corresponding to the problem behavior name and the animal species of animal patient 1 (also included in the medical record information) is stored as content. 233 and can be transmitted to the mobile terminal 31.
  • the content transmitting unit 215 can transmit the content corresponding to the problematic behavior of the animal patient 1 to the user terminal 10 of the owner 2. For example, the content transmitting unit 215 transmits, for each animal patient 1, medical record information corresponding to the animal patient 1 (only the latest information, or medical record information for a predetermined period in the past) to a medical record information storage unit. 231, and if the read medical record information includes a problem behavior name, the content corresponding to the problem behavior name and the animal species included in the medical record information is read from the content storage unit 233, and the read content is read from the content storage unit 233. can be transmitted to the user terminal 10 of the owner 2 of the animal patient 1.
  • the instruction transmitting unit 216 can transmit the instruction to the user terminal 10 of the owner 2.
  • FIG. 4 is a diagram illustrating the operation of the management server 20.
  • the management server 20 receives the transport request (S301) and reserves the mobile object 3 (S302).
  • the management server 20 acquires medical record information corresponding to the animal ID set in the transport request (S303).
  • the management server 20 reads the content corresponding to the animal species and problem behavior name of the animal patient 1 from the content storage unit 233 (S305). The content is transmitted to the mobile terminal 31 and displayed on the display device 32 within the mobile body 3 (S306). Note that the management server 20 causes the display device 32 to display the content after the mobile object 3 leaves the veterinary institution and before it arrives at the home of the animal patient 1.
  • the content regarding the problematic behavior of the animal patient 1 that the owner 2 feels can be checked in the moving object 3 on the way home. 2 can give a sense of security.

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  • Health & Medical Sciences (AREA)
  • Engineering & Computer Science (AREA)
  • Epidemiology (AREA)
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Abstract

[Problem] To make it possible to effectively use the time during the transport of an animal. [Solution] a veterinary treatment assistance system characterized by comprising: a storage unit for storing content relating to problem behavior in association with problem behavior of an animal; a medical record information acquisition unit for acquiring medical record information corresponding to an animal patient and managed by a veterinary treatment facility; and a content display unit for, when a problem behavior relating to the animal patient is included in the medical record information, acquiring content corresponding to the problem behavior from the storage unit, and displaying the acquired content in a display device disposed in a moving body for transporting the animal patient and the owner of the animal patient from the veterinary treatment facility.

Description

獣医療支援システム、獣医療支援方法及びプログラムVeterinary medical support system, veterinary medical support method and program
　本発明は、獣医療支援システム、獣医療支援方法及びプログラムに関する。 The present invention relates to a veterinary medical support system, a veterinary medical support method, and a program.
　特許文献１には動物の緊急搬送を行うシステムが開示されている。 Patent Document 1 discloses a system for emergency transportation of animals.
特開２００２－３４２４６１号公報Japanese Patent Application Publication No. 2002-342461
　飼主に対する説明は獣医療機関に到着した後に行う必要がある。 Explanation to the owner must be given after the animal arrives at the veterinary institution.
　本発明はこのような背景を鑑みてなされたものであり、動物の輸送中の時間を有効活用することのできる技術を提供することを目的とする。 The present invention was made in view of this background, and an object of the present invention is to provide a technique that can effectively utilize the time during transportation of animals.
　上記課題を解決するための本発明の主たる発明は、獣医療支援システムであって、動物の問題行動に対応付けて前記問題行動に関するコンテンツを記憶する記憶部と、動物患者に対応する獣医療機関で管理されるカルテ情報を取得するカルテ情報取得部と、前記カルテ情報に前記動物患者に関する前記問題行動が含まれていた場合に、前記問題行動に対応する前記コンテンツを前記記憶部から取得し、取得した前記コンテンツを、前記動物患者及び前記動物患者の飼主を前記獣医療機関から輸送する移動体の中に配置される表示装置に表示させるコンテンツ表示部と、を備えることを特徴とする。 The main invention of the present invention for solving the above problems is a veterinary medical support system, which includes a storage unit that stores content related to the problem behavior in association with the problem behavior of the animal, and a veterinary medical institution that handles the animal patient. a medical record information acquisition unit that acquires medical record information managed by the medical record information, and when the medical record information includes the problem behavior regarding the animal patient, acquires the content corresponding to the problem behavior from the storage unit; The present invention is characterized by comprising a content display unit that displays the acquired content on a display device disposed in a moving body that transports the animal patient and the owner of the animal patient from the veterinary medical institution.
　その他本願が開示する課題やその解決方法については、発明の実施形態の欄及び図面により明らかにされる。 Other problems disclosed in the present application and methods for solving them will be clarified by the section of the embodiments of the invention and the drawings.
　本発明によれば、動物の輸送中の時間を有効活用することができる。 According to the present invention, the time during transportation of animals can be effectively utilized.
獣医療支援システムの全体構成例を示す図である。1 is a diagram showing an example of the overall configuration of a veterinary medical support system. 管理サーバ２０のハードウェア構成例を示す図である。2 is a diagram showing an example of a hardware configuration of a management server 20. FIG. 管理サーバ２０のソフトウェア構成例を示す図である。2 is a diagram showing an example of a software configuration of a management server 20. FIG. 管理サーバ２０の動作を説明する図である。2 is a diagram illustrating the operation of the management server 20. FIG.
＜発明の概要＞
　本発明の実施形態の内容を列記して説明する。本発明は、たとえば、以下のような構成を備える。
［項目１］
　動物の問題行動に対応付けて前記問題行動に関するコンテンツを記憶する記憶部と、
　動物患者に対応する獣医療機関で管理されるカルテ情報を取得するカルテ情報取得部と、
　前記カルテ情報に前記動物患者に関する前記問題行動が含まれていた場合に、前記問題行動に対応する前記コンテンツを前記記憶部から取得し、取得した前記コンテンツを、前記動物患者及び前記動物患者の飼主を前記獣医療機関から輸送する移動体の中に配置される表示装置に表示させるコンテンツ表示部と、
　を備えることを特徴とする獣医療支援システム。
［項目２］
　項目１に記載の獣医療支援システムであって、
　前記記憶部は、動物種及び前記問題行動に対応付けて前記コンテンツを記憶し、
　前記カルテ情報には、前記動物患者の前記動物種が含まれ、
　前記コンテンツ表示部は、前記動物患者の動物種及び前記問題行動に対応する前記コンテンツを前記記憶部から取得すること、
　を特徴とする獣医療支援システム。
［項目３］
　項目１に記載の獣医療支援システムであって、
　前記移動体による前記動物患者の輸送後に、前記動物患者の前記問題行動に対応する前記コンテンツを前記飼主の端末に送信するコンテンツ送信部を備えること、
　を特徴とする獣医療支援システム。
［項目４］
　項目１に記載の獣医療支援システムであって、
　前記カルテ情報に前記問題行動に関する獣医師からの指示が含まれている場合に、前記指示を前記飼主の端末に送信する指示送信部を備えること、
　を特徴とする獣医療支援システム。
［項目５］
　動物の問題行動に対応付けて前記問題行動に関するコンテンツを記憶するステップと、
　動物患者に対応する獣医療機関で管理されるカルテ情報を取得するステップと、
　前記カルテ情報に前記動物患者に関する前記問題行動が含まれていた場合に、前記問題行動に対応する前記コンテンツを前記記憶部から取得し、取得した前記コンテンツを、前記動物患者及び前記動物患者の飼主を前記獣医療機関から輸送する移動体の中に配置される表示装置に表示させるステップと、
　をコンピュータが実行することを特徴とする獣医療支援方法。
［項目６］
　動物の問題行動に対応付けて前記問題行動に関するコンテンツを記憶するステップと、
　動物患者に対応する獣医療機関で管理されるカルテ情報を取得するステップと、
　前記カルテ情報に前記動物患者に関する前記問題行動が含まれていた場合に、前記問題行動に対応する前記コンテンツを前記記憶部から取得し、取得した前記コンテンツを、前記動物患者及び前記動物患者の飼主を前記獣医療機関から輸送する移動体の中に配置される表示装置に表示させるステップと、
　をコンピュータに実行させるためのプログラム。 <Summary of the invention>
The contents of the embodiments of the present invention will be listed and explained. The present invention includes, for example, the following configuration.
[Item 1]
a storage unit that stores content related to the problem behavior in association with the problem behavior of the animal;
a medical record information acquisition department that acquires medical record information managed by veterinary institutions that handle animal patients;
When the medical record information includes the problem behavior related to the animal patient, the content corresponding to the problem behavior is acquired from the storage unit, and the acquired content is stored in the animal patient and the animal patient's owner. a content display unit for displaying on a display device disposed in a moving body transported from the veterinary institution;
A veterinary medical support system characterized by comprising:
[Item 2]
The veterinary medical support system described in item 1,
The storage unit stores the content in association with the animal species and the problem behavior,
The medical record information includes the animal species of the animal patient,
the content display unit acquires the content corresponding to the animal species of the animal patient and the problem behavior from the storage unit;
A veterinary medical support system featuring:
[Item 3]
The veterinary medical support system described in item 1,
comprising a content transmitting unit that transmits the content corresponding to the problem behavior of the animal patient to the owner's terminal after the animal patient is transported by the mobile body;
A veterinary medical support system featuring:
[Item 4]
The veterinary medical support system described in item 1,
If the medical record information includes an instruction from a veterinarian regarding the problem behavior, comprising an instruction transmission unit that transmits the instruction to the owner's terminal;
A veterinary medical support system featuring:
[Item 5]
storing content related to the problem behavior in association with the problem behavior of the animal;
a step of acquiring medical record information managed by a veterinary institution that handles animal patients;
When the medical record information includes the problem behavior related to the animal patient, the content corresponding to the problem behavior is acquired from the storage unit, and the acquired content is stored in the animal patient and the animal patient's owner. displaying on a display device disposed in a moving body transported from the veterinary institution;
A veterinary medical assistance method characterized in that a computer performs the following.
[Item 6]
storing content related to the problem behavior in association with the problem behavior of the animal;
a step of acquiring medical record information managed by a veterinary institution that handles animal patients;
When the medical record information includes the problem behavior related to the animal patient, the content corresponding to the problem behavior is acquired from the storage unit, and the acquired content is stored in the animal patient and the animal patient's owner. displaying on a display device disposed in a moving body transported from the veterinary institution;
A program that causes a computer to execute
＜システムの概要＞
　以下、本発明の一実施形態に係る獣医療支援システムについて説明する。図１は、獣医療支援システムの全体構成例を示す図である。本実施形態の獣医療支援システムは、管理サーバ２０を含んで構成される。管理サーバ２０は、ユーザ端末１０、獣医療機関端末３０及び移動体３の中に配置される移動体端末３１のそれぞれと通信ネットワークを介して通信可能に接続される。通信ネットワークは、たとえばインターネットであり、公衆電話回線網や携帯電話回線網、無線通信路、イーサネット（登録商標）などにより構築される。 <System overview>
Hereinafter, a veterinary medical support system according to an embodiment of the present invention will be described. FIG. 1 is a diagram showing an example of the overall configuration of a veterinary medical support system. The veterinary medical support system of this embodiment is configured to include a management server 20. The management server 20 is communicably connected to each of the user terminal 10, the veterinary institution terminal 30, and the mobile terminal 31 disposed in the mobile object 3 via a communication network. The communication network is, for example, the Internet, and is constructed using a public telephone line network, a mobile phone line network, a wireless communication channel, Ethernet (registered trademark), and the like.
　本実施形態の獣医療支援システムは、自宅と獣医療機関との間で動物患者１（及び飼主２）を輸送する輸送手段（移動体３）の予約（移動体３を特定の期間中、動物患者１のために利用可能に設定することをいう。）を行う。移動体３は例えば自動車である。移動体３の中には液晶ディスプレイなどの表示装置３２が配置される。移動体端末３１は表示装置３２と接続されており、移動体端末３１から表示装置３２に表示する内容を制御することができる。管理サーバ２０は、移動体端末３１に対して、表示装置３２に表示する内容を送信することにより、表示装置３２に表示する内容を制御することができる。 The veterinary care support system of this embodiment makes a reservation for a means of transport (mobile object 3) for transporting an animal patient 1 (and owner 2) between a home and a veterinary institution (an animal patient 1 (and owner 2) is ) is set to be available for patient 1. The moving object 3 is, for example, a car. A display device 32 such as a liquid crystal display is arranged inside the moving body 3. The mobile terminal 31 is connected to a display device 32, and the content displayed on the display device 32 can be controlled from the mobile terminal 31. The management server 20 can control the content to be displayed on the display device 32 by transmitting the content to be displayed on the display device 32 to the mobile terminal 31 .
　本実施形態の獣医療支援システムでは、移動体３により動物患者１を獣医療機関から自宅に輸送している間に、動物患者１の検査結果又は処置内容に応じて、今後生じるであろう動物患者１の状態についての説明や、日常生活での注意点などのアドバイスを、移動体３内の表示装置３２に表示するようにしている。 In the veterinary medical support system of the present embodiment, while the animal patient 1 is being transported from the veterinary institution to the home by the moving body 3, depending on the test results or treatment details of the animal patient 1, the veterinary medical support system Explanations regarding the condition of the patient 1 and advice such as precautions in daily life are displayed on a display device 32 within the mobile body 3.
　ユーザ端末１０は、飼主２が操作するコンピュータであり、例えばスマートフォンやタブレットコンピュータ、パーソナルコンピュータなどである。ユーザ端末１０はカメラ機能を備えることができる。飼主２はユーザ端末１０を操作して管理サーバ２０に対して動物患者１を移動体３により獣医療機関まで輸送する依頼（以下、輸送依頼という。）を送信することができる。 The user terminal 10 is a computer operated by the owner 2, and is, for example, a smartphone, a tablet computer, a personal computer, or the like. The user terminal 10 can be equipped with a camera function. The owner 2 can operate the user terminal 10 to send a request to the management server 20 to transport the animal patient 1 to a veterinary medical institution using the mobile body 3 (hereinafter referred to as a transport request).
　獣医療機関端末３０は、獣医療機関の従業者が操作するコンピュータであり、例えば、スマートフォンやタブレットコンピュータ、パーソナルコンピュータなどである。獣医療機関の従事者は、例えば、獣医師４、看護師５、スタッフ６などを含む。獣医療機関端末３０は管理サーバ２０からのメッセージを受信して従事者に対して出力することができる。 The veterinary medical institution terminal 30 is a computer operated by an employee of the veterinary medical institution, and is, for example, a smartphone, a tablet computer, a personal computer, or the like. Personnel at the veterinary medical institution include, for example, a veterinarian 4, a nurse 5, a staff member 6, and the like. The veterinary medical institution terminal 30 can receive messages from the management server 20 and output them to workers.
　移動体端末３１は、移動体３の乗務員が操作するコンピュータであり、例えば、スマートフォンやタブレットコンピュータ、パーソナルコンピュータなどである。なお、獣医療機関の従事者が所持する獣医療機関端末３０を移動体端末３１として使用するようにしてもよい。 The mobile terminal 31 is a computer operated by a crew member of the mobile body 3, and is, for example, a smartphone, a tablet computer, a personal computer, or the like. Note that a veterinary institution terminal 30 owned by a veterinary institution worker may be used as the mobile terminal 31.
　管理サーバ２０は、例えばワークステーションやパーソナルコンピュータのような汎用コンピュータとしてもよいし、あるいはクラウド・コンピューティングによって論理的に実現されてもよい。管理サーバ２０は、ユーザ端末１０からの輸送依頼に応じて移動体３の輸送を予約し、移動体３の中にコンテンツを表示させるようにすることができる。 The management server 20 may be a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing. The management server 20 can reserve transportation of the mobile object 3 in response to a transport request from the user terminal 10 and display content inside the mobile object 3.
＜管理サーバ＞
　図２は、管理サーバ２０のハードウェア構成例を示す図である。なお、図示された構成は一例であり、これ以外の構成を有していてもよい。管理サーバ２０は、ＣＰＵ２０１、メモリ２０２、記憶装置２０３、通信インタフェース２０４、入力装置２０５、出力装置２０６を備える。記憶装置２０３は、各種のデータやプログラムを記憶する、例えばハードディスクドライブやソリッドステートドライブ、フラッシュメモリなどである。通信インタフェース２０４は、通信ネットワーク３に接続するためのインタフェースであり、例えばイーサネット（登録商標）に接続するためのアダプタ、公衆電話回線網に接続するためのモデム、無線通信を行うための無線通信機、シリアル通信のためのＵＳＢ（Universal Serial Bus）コネクタやＲＳ２３２Ｃコネクタなどである。入力装置２０５は、データを入力する、例えばキーボードやマウス、タッチパネル、ボタン、マイクロフォンなどである。出力装置２０６は、データを出力する、例えばディスプレイやプリンタ、スピーカなどである。なお、後述する管理サーバ装置２０の各機能部はＣＰＵ２０１が記憶装置２０３に記憶されているプログラムをメモリ２０２に読み出して実行することにより実現され、管理サーバ２０の各記憶部はメモリ２０２及び記憶装置２０３が提供する記憶領域の一部として実現される。 <Management server>
FIG. 2 is a diagram showing an example of the hardware configuration of the management server 20. Note that the illustrated configuration is an example, and other configurations may be used. The management server 20 includes a CPU 201, a memory 202, a storage device 203, a communication interface 204, an input device 205, and an output device 206. The storage device 203 stores various data and programs, and is, for example, a hard disk drive, solid state drive, flash memory, or the like. The communication interface 204 is an interface for connecting to the communication network 3, and includes, for example, an adapter for connecting to Ethernet (registered trademark), a modem for connecting to a public telephone line network, and a wireless communication device for performing wireless communication. , a USB (Universal Serial Bus) connector for serial communication, an RS232C connector, etc. The input device 205 is, for example, a keyboard, mouse, touch panel, button, microphone, or the like for inputting data. The output device 206 outputs data, such as a display, printer, or speaker. Note that each functional unit of the management server device 20, which will be described later, is realized by the CPU 201 reading a program stored in the storage device 203 into the memory 202 and executing it, and each storage unit of the management server 20 is implemented by the memory 202 and the storage device. This is realized as part of the storage area provided by 203.
　図３は、管理サーバ２０のソフトウェア構成例を示す図である。管理サーバ２０は、輸送受付部２１１と、輸送予約部２１２と、カルテ情報取得部２１３と、コンテンツ表示部２１４と、コンテンツ送信部２１５と、指示送信部２１６と、カルテ情報記憶部２３１と、輸送予約情報記憶部２３２と、コンテンツ記憶部２３３と、を備える。 FIG. 3 is a diagram showing an example of the software configuration of the management server 20. The management server 20 includes a transportation reception section 211, a transportation reservation section 212, a medical record information acquisition section 213, a content display section 214, a content transmission section 215, an instruction transmission section 216, a medical record information storage section 231, and a transportation reservation section 212. It includes a reservation information storage section 232 and a content storage section 233.
＜カルテ情報記憶部２３１＞
　カルテ情報記憶部２３１は、獣医療機関に通院する動物のカルテ情報を管理する。なお、獣医療機関に一度でも通院した動物についてはカルテ情報が作成される。カルテ情報に含まれる項目には、例えば、患者動物１を特定する動物ＩＤと、受診日（日付）とに対応付けて、問診情報、身体所見、病歴、検査情報、診断情報、処置情報、処方情報、メモ、画像情報、指示情報などが含まれ得る。カルテ情報記憶部２３１は、管理サーバ２０とは別のカルテ情報管理システムに管理するようにして、当該カルテ情報管理システムにアクセスするようにすることもできる。 <Medical record information storage unit 231>
The medical record information storage unit 231 manages medical record information of animals visiting a veterinary medical institution. Note that medical record information is created for animals that have visited a veterinary institution even once. Items included in the medical record information include, for example, the animal ID that identifies the patient animal 1 and the date of consultation, including interview information, physical findings, medical history, examination information, diagnosis information, treatment information, and prescription information. Information, notes, image information, instructional information, etc. may be included. The medical record information storage unit 231 can also be managed by a medical record information management system separate from the management server 20 and accessed by the medical record information management system.
　身体所見とは、動物病院等において獣医師等が調べることができ、客観的な数値で表せる身体情報である。例えば「体重」「体温」「心拍」「呼吸数」等である。 Physical findings are physical information that can be examined by veterinarians at animal hospitals and can be expressed in objective numbers. For example, "body weight", "body temperature", "heartbeat", "respiration rate", etc.
　病歴とは、獣医師等が聴取した主観的な情報である。病歴は、例えば「喉が赤い」というように飼い主だけでは実際に確認するのが困難な項目も含まれている。 Medical history is subjective information obtained by veterinarians, etc. The medical history includes items that are difficult to confirm by the owner alone, such as ``red throat.''
　問診情報は、飼主２に対して行われた問診の結果である。問診情報では「血尿が出ている」という情報が取得されたとしても、獣医師等によって診察したところ「肛門から出血している」という現病歴が聴取されることもある。本実施形態では、問診情報には、飼主２が感じる動物患者１の問題行動を特定する情報（問題行動名）が含まれる。問題行動名は、所与の選択肢から選択されたものとするおことができる。例えば、管理サーバ２０から問診に係る質問をユーザ端末１０に送信するにあたり、問題行動名のリストを送信するようにして、リストから問題行動名（動物患者１に問題行動がある場合）を選択させるようにすることができる。 The interview information is the result of the interview conducted on the owner 2. Even if information such as ``blood in the urine'' is obtained from the interview information, a medical history such as ``bleeding from the anus'' may be obtained upon examination by a veterinarian or the like. In this embodiment, the interview information includes information (problem behavior name) that specifies the problem behavior of the animal patient 1 that the owner 2 feels. The problem behavior name can be selected from given options. For example, when sending a question related to an interview from the management server 20 to the user terminal 10, a list of problem behavior names is sent, and the problem behavior name (if the animal patient 1 has a problem behavior) is selected from the list. You can do it like this.
　検査情報には、少なくとも当該動物患者１が過去に受けた検査の内容（結果）を含んでいる。検査情報には、過去の通院、入院又は手術において受けたことのある検査や、検診において受けたことのある検査などを含めることができる。その際に、検査に対する反応（嫌がったかどうか等、検査自体の受容性・許容性に関する情報）を関連付けて記憶することとしてもよい。 The test information includes at least the details (results) of tests that the animal patient 1 underwent in the past. The test information can include tests that the patient has undergone in past hospital visits, hospitalizations, or surgeries, and tests that the patient has undergone in medical examinations. At this time, reactions to the test (information regarding the acceptability and tolerability of the test itself, such as whether or not the patient disliked it) may be stored in association with the test.
　診断情報には、少なくとも当該動物患者１について過去に獣医師４により判断された内容（診断）の履歴が含まれうる。診断情報には、過去に罹患した具体的な疾患名や怪我等の情報を含めることができる。診断情報には、過去の通院、入院又は手術において疑われた診断に関する情報を含めてもよい。 The diagnostic information may include at least a history of the content (diagnosis) of the past judgments made by the veterinarian 4 regarding the animal patient 1. The diagnostic information can include information such as specific disease names and injuries suffered in the past. Diagnostic information may include information regarding suspected diagnoses from past hospital visits, hospitalizations, or surgeries.
　処置情報には、当該動物患者１が過去に受けた処置（投薬を含む。）に関する情報を含んでいる。処置情報には、処置または投薬に対する反応（嫌がったかどうか、体調に影響を来たしたか等、処置又は投薬自体の受容性・許容性に関する情報）を関連付けて記憶することとしてもよい。処置の内容としては、例えば、肛門腺処置、爪切処置、足裏処置、耳処置、毛抜き、眼科処置、歯科処置、エリザベスカラー・腹帯など、鍼灸処置、留置、便出し、抜糸、消毒、酸素処置、催吐処置、緊急蘇生処置、水抜き、強制給餌、洗浄、圧排、マッサージ、マイクロチップ、トリミング、カテーテル、リハビリ、手術、麻酔、入院、注射、輸血、点滴、検査、放射線治療、各種ドック、介護、衛生処置、シャンプー、しつけ、サプリメント、おやつ、避妊、去勢、ノミダニ駆除、狂犬病薬、ワクチン、フード、内用薬、点耳薬、点鼻薬、点眼薬、外用薬（軟膏・クリーム）、外用薬（消毒薬・スプレー）、外用薬、フィラリア予防などが例示できるがこの限りではない。 The treatment information includes information regarding the treatments (including medication) that the animal patient 1 has received in the past. The treatment information may be stored in association with a reaction to the treatment or medication (information regarding acceptability/tolerability of the treatment or medication itself, such as whether the patient disliked the treatment or whether it affected his or her physical condition). Treatments include anal gland treatment, nail cutting, sole treatment, ear treatment, tweezing, eye treatment, dental treatment, Elizabethan collar/abdominal bandage, acupuncture treatment, indwelling, fecal drainage, suture removal, disinfection, oxygen treatment, etc. Treatment, emetic treatment, emergency resuscitation treatment, water removal, forced feeding, cleaning, evacuation, massage, microchip, trimming, catheterization, rehabilitation, surgery, anesthesia, hospitalization, injection, blood transfusion, drip, examination, radiotherapy, various medical examinations, Nursing care, hygiene treatment, shampoo, training, supplements, snacks, contraception, castration, flea and tick extermination, rabies medicine, vaccines, food, internal medicine, ear drops, nasal drops, eye drops, external medicine (ointment/cream), external use Examples include, but are not limited to, medicines (disinfectants/sprays), external medicines, and heartworm prevention.
　処方情報は、当該動物患者１が過去に処方された薬剤等を含む。処方情報には、自宅にて処方された薬剤を服用できたか否か、嫌がったかどうか、体調に影響を来たしたか等、処置又は投薬自体の受容性・許容性に関する情報をユーザの携帯端末を介して取得して追加するようにしてもよい。 The prescription information includes drugs etc. that have been prescribed to the animal patient 1 in the past. Prescription information includes information on the acceptability and tolerability of the treatment or medication itself, such as whether or not the user was able to take the prescribed medication at home, whether or not he or she disliked it, and whether it affected his or her physical condition. You may also obtain and add it via .
　メモは、診察、入院又は手術の担当医、担当看護師、担当事務などにより入力されたテキストデータである。 The memo is text data input by the doctor in charge of the examination, hospitalization, or surgery, the nurse in charge, the office in charge, etc.
　画像情報は、動物患者１の様子を撮影した画像である。画像情報は、静止画像であっても動画像であってもよい。 The image information is an image of the animal patient 1. The image information may be a still image or a moving image.
　指示情報は、動物患者１について獣医師４から飼主２に対する指示を表す情報である。指示情報は、テキストデータであってもよいし、動画像などであってもよい。例えば、問診情報に問題行動名が含まれている場合には、獣医師４から問題行動についての指示が入力されてカルテ情報の指示情報に書き込まれるようにすることができる。 The instruction information is information representing instructions from the veterinarian 4 to the owner 2 regarding the animal patient 1. The instruction information may be text data, a moving image, or the like. For example, if the interview information includes the name of the problem behavior, instructions regarding the problem behavior can be input from the veterinarian 4 and written in the instruction information of the medical record information.
＜輸送予約情報記憶部２３２＞
　輸送予約情報記憶部２３２は、移動体３の予約に関する情報（以下、輸送予約情報という。）を記憶する。輸送予約情報には、移動体３を示す移動体ＩＤ、医療機関の場所を特定するための情報（医療機関）、患者動物１の住所を特定するための情報（自宅）、来院フラグ、乗車日時、移動体３に同乗する従事者を示す乗務員ＩＤを含めることができる。医療機関の場所を特定するための情報は、医療機関の住所としてもよいし、管理サーバ２０が医療機関ごとの住所が管理される医療機関データベースを備える場合には、医療機関を示す医療機関ＩＤとしてもよい。患者動物１の住所を特定するための情報は、動物患者１の住所（飼主２の住所）としてもよいし、管理サーバ２０が患者動物１の住所が管理される動物データベースを備える場合には、動物患者１を示す患者ＩＤとしてもよいし、管理サーバ２０が患者動物１の飼主２が管理される動物データベースと飼主２の住所が管理される飼主データベースとを備える場合には、動物患者１を示す患者ＩＤ又は飼主２を示す飼主ＩＤとしてもよい。来院フラグは、動物患者１を自宅から獣医療機関に輸送するか否かを示す情報である。乗車日時は、動物患者１をピックアップする予定の日時である。乗務員ＩＤは、獣医師４、看護師５、スタッフ６を示す情報であり、複数の乗務員が移動体３に同乗する場合には、複数の乗務員ＩＤを設定してもよい。 <Transportation reservation information storage unit 232>
The transportation reservation information storage unit 232 stores information regarding reservations for the mobile object 3 (hereinafter referred to as transportation reservation information). The transportation reservation information includes the mobile ID indicating the mobile object 3, information for specifying the location of the medical institution (medical institution), information for specifying the address of the patient animal 1 (home), a visit flag, and the boarding date and time. , a crew ID indicating a worker who rides with the mobile object 3 can be included. The information for specifying the location of the medical institution may be the address of the medical institution, or if the management server 20 includes a medical institution database in which the address of each medical institution is managed, the medical institution ID indicating the medical institution. You can also use it as The information for specifying the address of the animal patient 1 may be the address of the animal patient 1 (the address of the owner 2), or if the management server 20 is equipped with an animal database in which the address of the animal patient 1 is managed, It may be a patient ID indicating the animal patient 1, or if the management server 20 includes an animal database in which the owner 2 of the patient animal 1 is managed and an owner database in which the address of the owner 2 is managed, the animal patient 1 can be used as the patient ID. It may be a patient ID indicating the owner 2 or an owner ID indicating the owner 2. The hospital visit flag is information indicating whether or not the animal patient 1 is to be transported from the home to a veterinary medical institution. The boarding date and time is the scheduled date and time when the animal patient 1 is to be picked up. The crew ID is information indicating the veterinarian 4, the nurse 5, and the staff 6, and when multiple crew members ride together in the mobile object 3, multiple crew IDs may be set.
＜コンテンツ記憶部２３３＞
　コンテンツ記憶部２３３は、動物の問題行動ごとに、当該問題行動に関するコンテンツを記憶する。コンテンツ記憶部２３３は、動物種及び問題行動を示す情報（問題行動名）に対応付けてコンテンツを記憶する。コンテンツは、本実施形態では、動画像を想定するが、テキストデータであってもよいし、静止画像や音声データであってもよい。コンテンツは、例えば、問題行動に対するしつけの仕方を説明したものであってもよいし、動物患者１の問題行動に対する飼主２の対処の仕方を説明したものであってもよい。 <Content storage unit 233>
The content storage unit 233 stores content related to each problem behavior of the animal. The content storage unit 233 stores content in association with information indicating the animal species and problem behavior (problem behavior name). In this embodiment, the content is assumed to be a moving image, but it may also be text data, a still image, or audio data. The content may be, for example, something that explains how to discipline a problem behavior, or it may be something that explains how an owner 2 should deal with a problem behavior of an animal patient 1.
＜機能部＞
　輸送受付部２１１は、動物患者１の獣医療機関への輸送の依頼を受け付ける。本実施形態では、獣医療機関からの帰宅時の輸送依頼を想定している。輸送受付部２１１は、動物患者１の輸送の依頼（以下、輸送依頼という。）を受け付ける。輸送受付部２１１は、ユーザ端末１０から輸送依頼を受信する。輸送受付部２１１は、獣医療機関の従事者から輸送依頼の入力を受け付けるようにしてもよい。輸送依頼には、動物患者１を示す動物ＩＤ及び獣医療機関を示す医療機関ＩＤが設定されうる。輸送依頼に動物ＩＤが設定されていない場合には、輸送依頼受信部２１１は、ユーザ端末１０に対して動物ＩＤを問い合わせるようにすることができる。輸送依頼には、受診希望日時（又は希望する期間）が設定されていてもよい。 <Functional part>
The transport receiving unit 211 receives a request for transporting the animal patient 1 to a veterinary medical institution. In this embodiment, it is assumed that a request for transportation when returning home from a veterinary medical institution is made. The transportation reception unit 211 receives a request for transportation of the animal patient 1 (hereinafter referred to as a transportation request). The transportation reception unit 211 receives a transportation request from the user terminal 10. The transport reception unit 211 may accept input of a transport request from a worker at a veterinary medical institution. An animal ID indicating the animal patient 1 and a medical institution ID indicating the veterinary medical institution can be set in the transport request. If the animal ID is not set in the transport request, the transport request receiving unit 211 can inquire of the user terminal 10 about the animal ID. The transportation request may include a desired date and time (or desired period) for the patient to receive medical treatment.
　輸送予約部２１２は、輸送依頼に応じて動物患者１を輸送する移動体３を予約する。移動体３の予約とは、移動体３を特定の動物患者１を特定の日時に輸送可能な状態に確保することをいう。輸送予約部２１２は、輸送予約情報を作成して輸送予約情報記憶部２３２に登録することができる。予約部２１２は、すぐに移動体３を使用する場合にも、現在日時を設定した予約をすることができる。 The transport reservation unit 212 reserves the mobile body 3 for transporting the animal patient 1 in response to the transport request. Reservation of the moving body 3 refers to securing the moving body 3 in a state where it can transport a specific animal patient 1 on a specific date and time. The transportation reservation section 212 can create transportation reservation information and register it in the transportation reservation information storage section 232. The reservation unit 212 can make a reservation with the current date and time set even if the mobile object 3 is to be used immediately.
　カルテ情報取得部２１３は、動物患者に対応する獣医療機関で管理されるカルテ情報を取得する。カルテ情報取得部２１３は、輸送依頼に設定されている動物ＩＤに対応するカルテ情報をカルテ情報記憶部２３１から読み出すことができる。上述したように、カルテ情報には、動物患者の動物種が含まれ、またカルテ情報中の問診情報には問題行動名が含まれる。 The medical record information acquisition unit 213 acquires medical record information managed by a veterinary medical institution that handles animal patients. The medical record information acquisition unit 213 can read medical record information corresponding to the animal ID set in the transport request from the medical record information storage unit 231. As described above, the medical record information includes the animal species of the animal patient, and the interview information in the medical record information includes the name of the problem behavior.
　コンテンツ表示部２１４は、動物患者１にマッチするコンテンツを移動体３の表示装置３２に表示させる。コンテンツ表示部２１４は、コンテンツを移動体端末３１に送信することで、コンテンツを表示装置３２に表示させることができる。コンテンツ表示部２１４は、カルテ情報に動物患者１に関する問題行動を示す情報（問題行動名）が含まれていた場合に、問題行動名に対応するコンテンツをコンテンツ記憶部２３３から取得して、移動体端末３１に送信することができる。また、カルテ情報に動物患者１に関する問題行動を示す問題行動名が含まれていた場合に、問題行動名と動物患者１の動物種（同じくカルテ情報に含まれる。）に対応するコンテンツをコンテンツ記憶部２３３から取得して移動体端末３１に送信することができる。 The content display unit 214 causes the display device 32 of the moving body 3 to display content that matches the animal patient 1. The content display unit 214 can display the content on the display device 32 by transmitting the content to the mobile terminal 31. When the medical record information includes information (problem behavior name) indicating a problem behavior related to the animal patient 1, the content display unit 214 acquires content corresponding to the problem behavior name from the content storage unit 233 and It can be transmitted to the terminal 31. In addition, if the medical record information includes a problem behavior name indicating a problem behavior related to animal patient 1, content corresponding to the problem behavior name and the animal species of animal patient 1 (also included in the medical record information) is stored as content. 233 and can be transmitted to the mobile terminal 31.
　コンテンツ送信部２１５は、移動体３による動物患者１の輸送後に、動物患者１の問題行動に対応するコンテンツを飼主２のユーザ端末１０に送信することができる。コンテンツ送信部２１５は、例えば、動物患者１のそれぞれについて、当該動物患者１に対応するカルテ情報（最新のものだけとしてもよいし、過去所定期間のカルテ情報としてもよい。）をカルテ情報記憶部２３１から読み出し、読み出したカルテ情報に問題行動名が含まれている場合には、当該問題行動名と、カルテ情報に含まれる動物種とに対応するコンテンツをコンテンツ記憶部２３３から読み出し、読み出したコンテンツを、当該動物患者１の飼主２のユーザ端末１０に送信することができる。 After the animal patient 1 is transported by the moving body 3, the content transmitting unit 215 can transmit the content corresponding to the problematic behavior of the animal patient 1 to the user terminal 10 of the owner 2. For example, the content transmitting unit 215 transmits, for each animal patient 1, medical record information corresponding to the animal patient 1 (only the latest information, or medical record information for a predetermined period in the past) to a medical record information storage unit. 231, and if the read medical record information includes a problem behavior name, the content corresponding to the problem behavior name and the animal species included in the medical record information is read from the content storage unit 233, and the read content is read from the content storage unit 233. can be transmitted to the user terminal 10 of the owner 2 of the animal patient 1.
　指示送信部２１６は、カルテ情報に問題行動に関する獣医師４からの指示が含まれている場合に、当該指示を飼主２のユーザ端末１０に送信することができる。 If the medical record information includes an instruction from the veterinarian 4 regarding problem behavior, the instruction transmitting unit 216 can transmit the instruction to the user terminal 10 of the owner 2.
＜動作＞
　図４は、管理サーバ２０の動作を説明する図である。 <Operation>
FIG. 4 is a diagram illustrating the operation of the management server 20.
　管理サーバ２０は、輸送依頼を受信して（Ｓ３０１）、移動体３を予約する（Ｓ３０２）。管理サーバ２０は、輸送依頼に設定されている動物ＩＤに対応するカルテ情報を取得する（Ｓ３０３）。 The management server 20 receives the transport request (S301) and reserves the mobile object 3 (S302). The management server 20 acquires medical record information corresponding to the animal ID set in the transport request (S303).
　管理サーバ２０は、カルテ情報に問題行動名が含まれる場合には（Ｓ３０４：ＹＥＳ）、動物患者１の動物種及び問題行動名に対応するコンテンツをコンテンツ記憶部２３３から読み出し（Ｓ３０５）、読み出したコンテンツを移動体端末３１に送信して、移動体３内の表示装置３２に表示させる（Ｓ３０６）。なお、管理サーバ２０は、移動体３が獣医療機関を出発した後、動物患者１の自宅に到着するまでの間に、コンテンツを表示装置３２に表示させるようにする。 If the medical record information includes the problem behavior name (S304: YES), the management server 20 reads the content corresponding to the animal species and problem behavior name of the animal patient 1 from the content storage unit 233 (S305). The content is transmitted to the mobile terminal 31 and displayed on the display device 32 within the mobile body 3 (S306). Note that the management server 20 causes the display device 32 to display the content after the mobile object 3 leaves the veterinary institution and before it arrives at the home of the animal patient 1.
　以上のようにして、本実施形態の獣医療支援システムによれば、飼主２が感じている動物患者１の問題行動についてのコンテンツを帰宅途中の移動体３内で確認することができるので、飼主２に安心感を与えることができる。 As described above, according to the veterinary medical support system of the present embodiment, the content regarding the problematic behavior of the animal patient 1 that the owner 2 feels can be checked in the moving object 3 on the way home. 2 can give a sense of security.
　以上、本実施形態について説明したが、上記実施形態は本発明の理解を容易にするためのものであり、本発明を限定して解釈するためのものではない。本発明は、その趣旨を逸脱することなく、変更、改良され得ると共に、本発明にはその等価物も含まれる。 Although the present embodiment has been described above, the above embodiment is for facilitating the understanding of the present invention, and is not intended to be interpreted as limiting the present invention. The present invention may be modified and improved without departing from the spirit thereof, and the present invention also includes equivalents thereof.
　　１０　ユーザ端末
　　２０　管理サーバ
　　３０　獣医療機関端末
　　３１　移動体端末
　　３２　表示装置 10 User terminal 20 Management server 30 Veterinary medical institution terminal 31 Mobile terminal 32 Display device

Claims (6)

  1. 　動物の問題行動に対応付けて前記問題行動に関するコンテンツを記憶する記憶部と、
    　動物患者に対応する獣医療機関で管理されるカルテ情報を取得するカルテ情報取得部と、
    　前記カルテ情報に前記動物患者に関する前記問題行動が含まれていた場合に、前記問題行動に対応する前記コンテンツを前記記憶部から取得し、取得した前記コンテンツを、前記動物患者及び前記動物患者の飼主を前記獣医療機関から輸送する移動体の中に配置される表示装置に表示させるコンテンツ表示部と、
    　を備えることを特徴とする獣医療支援システム。     a storage unit that stores content related to the problem behavior in association with the problem behavior of the animal;
    a medical record information acquisition department that acquires medical record information managed by veterinary institutions that handle animal patients;
    When the medical record information includes the problem behavior related to the animal patient, the content corresponding to the problem behavior is acquired from the storage unit, and the acquired content is stored in the animal patient and the animal patient's owner. a content display unit for displaying on a display device disposed in a moving body transported from the veterinary institution;
    A veterinary medical support system characterized by comprising:
  2. 　請求項１に記載の獣医療支援システムであって、
    　前記記憶部は、動物種及び前記問題行動に対応付けて前記コンテンツを記憶し、
    　前記カルテ情報には、前記動物患者の前記動物種が含まれ、
    　前記コンテンツ表示部は、前記動物患者の動物種及び前記問題行動に対応する前記コンテンツを前記記憶部から取得すること、
    　を特徴とする獣医療支援システム。     The veterinary medical support system according to claim 1,
    The storage unit stores the content in association with the animal species and the problem behavior,
    The medical record information includes the animal species of the animal patient,
    the content display unit acquires the content corresponding to the animal species of the animal patient and the problem behavior from the storage unit;
    A veterinary medical support system featuring:
  3. 　請求項１に記載の獣医療支援システムであって、
    　前記移動体による前記動物患者の輸送後に、前記動物患者の前記問題行動に対応する前記コンテンツを前記飼主の端末に送信するコンテンツ送信部を備えること、
    　を特徴とする獣医療支援システム。     The veterinary medical support system according to claim 1,
    comprising a content transmitting unit that transmits the content corresponding to the problem behavior of the animal patient to the owner's terminal after the animal patient is transported by the mobile body;
    A veterinary medical support system featuring:
  4. 　請求項１に記載の獣医療支援システムであって、
    　前記カルテ情報に前記問題行動に関する獣医師からの指示が含まれている場合に、前記指示を前記飼主の端末に送信する指示送信部を備えること、
    　を特徴とする獣医療支援システム。     The veterinary medical support system according to claim 1,
    If the medical record information includes an instruction from a veterinarian regarding the problem behavior, comprising an instruction transmission unit that transmits the instruction to the owner's terminal;
    A veterinary medical support system featuring:
  5. 　動物の問題行動に対応付けて前記問題行動に関するコンテンツを記憶するステップと、
    　動物患者に対応する獣医療機関で管理されるカルテ情報を取得するステップと、
    　前記カルテ情報に前記動物患者に関する前記問題行動が含まれていた場合に、前記問題行動に対応する前記コンテンツを前記記憶部から取得し、取得した前記コンテンツを、前記動物患者及び前記動物患者の飼主を前記獣医療機関から輸送する移動体の中に配置される表示装置に表示させるステップと、
    　をコンピュータが実行することを特徴とする獣医療支援方法。     storing content related to the problem behavior in association with the problem behavior of the animal;
    a step of acquiring medical record information managed by a veterinary institution that handles animal patients;
    When the medical record information includes the problem behavior related to the animal patient, the content corresponding to the problem behavior is acquired from the storage unit, and the acquired content is stored in the animal patient and the animal patient's owner. displaying on a display device disposed in a moving body transported from the veterinary institution;
    A veterinary medical assistance method characterized in that a computer performs the following.
  6. 　動物の問題行動に対応付けて前記問題行動に関するコンテンツを記憶するステップと、
    　動物患者に対応する獣医療機関で管理されるカルテ情報を取得するステップと、
    　前記カルテ情報に前記動物患者に関する前記問題行動が含まれていた場合に、前記問題行動に対応する前記コンテンツを前記記憶部から取得し、取得した前記コンテンツを、前記動物患者及び前記動物患者の飼主を前記獣医療機関から輸送する移動体の中に配置される表示装置に表示させるステップと、
    　をコンピュータに実行させるためのプログラム。     storing content related to the problem behavior in association with the problem behavior of the animal;
    a step of acquiring medical record information managed by a veterinary institution that handles animal patients;
    When the medical record information includes the problem behavior related to the animal patient, the content corresponding to the problem behavior is acquired from the storage unit, and the acquired content is stored in the animal patient and the animal patient's owner. displaying on a display device disposed in a moving body transported from the veterinary institution;
    A program that causes a computer to execute
PCT/JP2022/018198 2022-04-19 2022-04-19 Veterinary treatment assistance system, veterinary treatment assistance method, and program WO2023203644A1 (en)

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Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002157340A (en) * 2000-11-17 2002-05-31 Kyoritsu Seiyaku Kk Animal medical care supporting system and recording medium
JP2003299623A (en) * 2002-04-10 2003-10-21 Yasunari Hirose Computer system and program

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002157340A (en) * 2000-11-17 2002-05-31 Kyoritsu Seiyaku Kk Animal medical care supporting system and recording medium
JP2003299623A (en) * 2002-04-10 2003-10-21 Yasunari Hirose Computer system and program

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