JP2023159017A - Veterinary medical support system, veterinary medical support method, and program - Google Patents

Abstract

To provide a veterinary medical support system, a veterinary medical support method, and a program that efficiently operate animal transportation means.SOLUTION: In a veterinary medical support system providing transportation means that transports an animal patient and an owner between their home and a veterinary medical institution, a management server comprises: a medical chart information acquisition unit that acquires medical chart information managed by the veterinary medical institution in relation to the animal patient; a transportation reservation unit that makes a reservation for a movable body that transports the animal patient and the owner from the veterinary medical institution; a determination unit that determines whether further outpatient treatment is necessary based on the medical chart information; and a reservation message transmission unit, when outpatient treatment is determined to be necessary, transmits a message indicating a reservation for the next treatment to a terminal arranged in the movable body.SELECTED DRAWING: Figure 3

Description

The present invention relates to a veterinary medical support system, a veterinary medical support method, and a program.

Patent Document 1 discloses a system for emergency transportation of animals.

Japanese Patent Application Publication No. 2002-342461

There is a need to efficiently operate means of transporting animals.

The main invention of the present invention for solving the above problems is a veterinary medical support system, which includes: a medical record information acquisition unit that acquires medical record information managed by a veterinary medical institution regarding an animal patient; a transportation reservation unit that reserves a mobile body for transporting patients and their owners; a determination unit that determines whether further hospital visits are necessary based on the medical record information; The device is characterized by comprising a reservation message transmitting unit that transmits a message instructing a reservation for the next medical treatment to a terminal inside the device.

Other problems disclosed in the present application and methods for solving the problems will be made clear by the section of the embodiments of the invention and the drawings.

According to the present invention, it is possible to efficiently operate an animal transportation means.

1 is a diagram showing an example of the overall configuration of a veterinary medical support system. 2 is a diagram showing an example of a hardware configuration of a management server 20. FIG. 2 is a diagram showing an example of a software configuration of a management server 20. FIG. 2 is a diagram illustrating the operation of the management server 20. FIG.

<Summary of the invention>
The contents of the embodiments of the present invention will be listed and explained. The present invention includes, for example, the following configuration.
[Item 1]
a medical record information acquisition department that acquires medical record information managed by veterinary medical institutions regarding animal patients;
a transportation reservation department that reserves a mobile vehicle for transporting the animal patient and owner from the veterinary medical institution;
a determination unit that determines whether further hospital visits are necessary based on the medical record information;
a reservation message transmitting unit that transmits a message instructing a reservation for the next medical treatment to a terminal in the mobile body when it is determined that the hospital visit is necessary;
A veterinary medical support system characterized by comprising:
[Item 2]
The veterinary medical support system described in item 1,
The medical record information includes a prescription drug prescribed to the animal patient and a prescription period;
The reservation message transmitting unit transmits the message presenting a date between the current date and the end of the prescription period included in the medical record information;
A veterinary medical support system featuring:
[Item 3]
The veterinary medical support system described in item 1,
comprising a work date storage unit that stores the work days of the veterinarian at the veterinary medical institution;
The medical record information includes the veterinarian who examined the animal patient, the prescribed medicine prescribed to the animal patient, and the prescription period;
The reservation message transmitter sends at least one of the dates (time frames) corresponding to the working day of the veterinarian included in the medical record information between the current date and after the prescription period included in the medical record information. selecting one or more and including the selected date in the message and sending the message;
A veterinary medical support system characterized by comprising:
[Item 4]
The veterinary medical support system according to any one of items 1 to 3,
further comprising a medical reservation section that accepts a reservation for the next medical treatment after transmitting the message;
A veterinary medical support system featuring:
[Item 5]
The veterinary medical support system described in item 4,
further comprising a return message transmitting unit that transmits a message instructing the driver of the mobile body to return to the veterinary medical institution to the terminal of the driver of the mobile body after accepting the reservation for the medical treatment;
A veterinary medical support system featuring:
[Item 6]
obtaining medical record information managed by a veterinary medical institution regarding the animal patient;
reserving a vehicle for transporting the animal patient and owner from the veterinary institution;
a step of determining whether further hospital visits are necessary based on the medical record information;
If it is determined that the hospital visit is necessary, transmitting a message to a terminal in the mobile object instructing a reservation for the next medical treatment;
A veterinary medical assistance method characterized in that a computer performs the following.
[Item 7]
obtaining medical record information managed by a veterinary medical institution regarding the animal patient;
reserving a vehicle for transporting the animal patient and owner from the veterinary institution;
a step of determining whether further hospital visits are necessary based on the medical record information;
If it is determined that the hospital visit is necessary, transmitting a message to a terminal in the mobile object instructing a reservation for the next medical treatment;
A program that causes a computer to execute

<System overview>
Hereinafter, a veterinary medical support system according to an embodiment of the present invention will be described. The veterinary care support system of this embodiment provides a transportation means (mobile body 3) for transporting the animal patient 1 (and owner 2) between the home and the veterinary care time. The moving object 3 is, for example, a car. In the veterinary medical support system of this embodiment, when the mobile object 3 returns home, a reservation for the next visit is made.

FIG. 1 is a diagram showing an example of the overall configuration of a veterinary medical support system. The veterinary medical support system of this embodiment is configured to include a management server 20. The management server 20 is communicably connected to the user terminal 10 and the veterinary medical institution terminal 30 via a communication network. The communication network is, for example, the Internet, and is constructed using a public telephone line network, a mobile phone line network, a wireless communication channel, Ethernet (registered trademark), and the like.

The user terminal 10 is a computer operated by the owner 2, and is, for example, a smartphone, a tablet computer, a personal computer, or the like. The user terminal 10 can be equipped with a camera function. The owner 2 can operate the user terminal 10 to send a request to the management server 20 to transport the animal patient 1 to a veterinary medical institution using the mobile body 3 (hereinafter referred to as a transport request). Further, the owner 2 can respond to the medical interview by operating the user terminal 10.

The veterinary medical institution terminal 30 is a computer operated by an employee of the veterinary medical institution, and is, for example, a smartphone, a tablet computer, a personal computer, or the like. Personnel at the veterinary medical institution include, for example, a veterinarian 4, a nurse 5, a staff member 6, and the like. The veterinary medical institution terminal 30 can receive messages from the management server 20 and output them to workers.

The management server 20 may be a general-purpose computer such as a workstation or a personal computer, or may be logically implemented by cloud computing. The management server 20 can conduct an interview in response to a transport request from the user terminal 10 and transmit the interview results to the veterinary medical institution terminal 30.

In the veterinary medical support system of the present embodiment, the mobile body 3 is efficiently operated by delivering medicines when the mobile body 3 is transported.

<Management server>
FIG. 2 is a diagram showing an example of the hardware configuration of the management server 20. Note that the illustrated configuration is an example, and other configurations may be used. The management server 20 includes a CPU 201, a memory 202, a storage device 203, a communication interface 204, an input device 205, and an output device 206. The storage device 203 stores various data and programs, and is, for example, a hard disk drive, solid state drive, flash memory, or the like. The communication interface 204 is an interface for connecting to the communication network 3, and includes, for example, an adapter for connecting to Ethernet (registered trademark), a modem for connecting to a public telephone line network, and a wireless communication device for performing wireless communication. , a USB (Universal Serial Bus) connector for serial communication, an RS232C connector, etc. The input device 205 is, for example, a keyboard, mouse, touch panel, button, microphone, or the like for inputting data. The output device 206 outputs data, such as a display, printer, or speaker. Note that each functional unit of the management server device 20, which will be described later, is realized by the CPU 201 reading a program stored in the storage device 203 into the memory 202 and executing it, and each storage unit of the management server 20 is implemented by the memory 202 and the storage device. This is realized as part of the storage area provided by 203.

FIG. 3 is a diagram showing an example of the software configuration of the management server 20. As shown in FIG. The management server 20 includes a medical record information storage section 231, a transportation reservation information storage section 232, a medical reservation information storage section 233, a working day storage section 234, a transportation reception section 211, a transportation reservation section 212, and a medical record information acquisition section. 213 , a hospital visit necessity determination section 214 , a reservation message transmission section 215 , a medical treatment reservation section 216 , and a return message transmission section 217 .

<Medical record information storage unit 231>
The medical record information storage unit 231 manages medical record information of animals visiting a veterinary medical institution. Note that medical record information is created for animals that have visited a veterinary institution even once. Items included in the medical record information include, for example, the animal ID that identifies the patient animal 1 and the date of consultation, including interview information, physical findings, medical history, examination information, diagnosis information, treatment information, and prescription information. Information, notes, image information, etc. may be included. The medical record information storage unit 231 can also be managed by a medical record information management system separate from the management server 20 and accessed by the medical record information management system.

Physical findings are physical information that can be examined by veterinarians at animal hospitals and can be expressed in objective numerical values. For example, "body weight", "body temperature", "heartbeat", "respiration rate", etc.

Medical history is subjective information obtained by a veterinarian or the like. The medical history includes items that are difficult to confirm by the owner alone, such as ``red throat.''

The interview information is the result of an interview conducted on the owner 2. Even if information such as ``blood in the urine'' is obtained from the interview information, a medical history such as ``bleeding from the anus'' may be obtained upon examination by a veterinarian or the like.

The test information includes at least the details (results) of tests that the animal patient 1 underwent in the past. The test information can include tests that the patient has undergone in past hospital visits, hospitalizations, or surgeries, and tests that the patient has undergone in medical examinations. At this time, reactions to the test (information regarding the acceptability and tolerability of the test itself, such as whether or not the patient disliked it) may be stored in association with the test.

The diagnostic information may include at least a history of the contents (diagnoses) of the animal patient 1 that have been determined by the veterinarian 4 in the past. The diagnostic information can include information such as specific disease names and injuries suffered in the past. Diagnostic information may include information regarding suspected diagnoses from past hospital visits, hospitalizations, or surgeries.

The treatment information includes information regarding treatments (including medication) that the animal patient 1 has received in the past. The treatment information may be stored in association with a reaction to the treatment or medication (information regarding acceptability/tolerability of the treatment or medication itself, such as whether the patient disliked the treatment or whether it affected his or her physical condition). Treatments include anal gland treatment, nail cutting, sole treatment, ear treatment, tweezing, eye treatment, dental treatment, Elizabethan collar/abdominal bandage, acupuncture treatment, indwelling, fecal drainage, suture removal, disinfection, oxygen treatment, etc. Treatment, emetic treatment, emergency resuscitation treatment, water removal, forced feeding, cleaning, evacuation, massage, microchip, trimming, catheterization, rehabilitation, surgery, anesthesia, hospitalization, injection, blood transfusion, drip, examination, radiotherapy, various medical examinations, Nursing care, hygiene treatment, shampoo, training, supplements, snacks, contraception, castration, flea and tick extermination, rabies medicine, vaccines, food, internal medicine, ear drops, nasal drops, eye drops, external medicine (ointment/cream), external use Examples include, but are not limited to, medicines (disinfectants/sprays), external medicines, and heartworm prevention.

The prescription information includes the prescription drug prescribed to the animal patient 1 and the prescription period. The prescription information can also include drugs and the like that have been prescribed to the animal patient 1 in the past. The prescription information includes information regarding the acceptability and tolerability of the treatment or medication itself, such as whether or not you were able to take the prescribed medication at home, whether you disliked it, and whether it affected your physical condition. It is also possible to obtain and add the information via the

The memo is text data input by the doctor in charge of the examination, hospitalization, or surgery, the nurse in charge, the office in charge, or the like.

The image information is a photographed image of the animal patient 1. The image information may be a still image or a moving image.

<Transportation information storage unit 232>
The transportation reservation information storage unit 232 stores information regarding reservations for the mobile object 3 (hereinafter referred to as transportation reservation information). Reservation refers to setting the mobile object 3 to be available for the animal patient 1 (and owner 2) during a specific period. The transportation reservation information includes the mobile ID indicating the mobile object 3, information for specifying the location of the medical institution (medical institution), information for specifying the address of the patient animal 1 (home), a visit flag, and the boarding date and time. , a crew ID indicating a worker who rides with the mobile object 3 can be included. The information for specifying the location of the medical institution may be the address of the medical institution, or if the management server 20 includes a medical institution database in which the address of each medical institution is managed, the medical institution ID indicating the medical institution. You can also use it as The information for specifying the address of the animal patient 1 may be the address of the animal patient 1 (the address of the owner 2), or if the management server 20 is equipped with an animal database in which the address of the animal patient 1 is managed, It may be a patient ID indicating the animal patient 1, or if the management server 20 includes an animal database in which the owner 2 of the patient animal 1 is managed and an owner database in which the address of the owner 2 is managed, the animal patient 1 can be used as the patient ID. It may be a patient ID indicating the owner 2 or an owner ID indicating the owner 2. The hospital visit flag is information indicating whether or not the animal patient 1 is to be transported from the home to a veterinary medical institution. The boarding date and time is the scheduled date and time when the animal patient 1 is to be picked up. The crew ID is information indicating the veterinarian 4, the nurse 5, and the staff 6, and when multiple crew members ride together in the mobile object 3, multiple crew IDs may be set.

<Medical reservation information storage unit 233>
The medical appointment information storage unit 233 stores information regarding a medical appointment for the animal patient 1 at a veterinary medical institution (medical appointment information). The medical appointment information may include a date, a time slot (time frame), and a doctor ID that specifies the veterinarian 4 in charge of the medical treatment, in association with the animal ID that specifies the animal patient 1. Note that if the veterinarian 4 is not specified, the doctor ID may be omitted (or a value indicating that the veterinarian is not in charge may be set).

<Working day storage unit 234>
The working day storage unit 234 stores information specifying the working days of the veterinarian 4 at the veterinary medical institution. In this embodiment, the working day storage unit 234 stores the days of the week (working days) and working hours of the veterinarian 4 in association with the doctor ID that identifies the veterinarian 4. Note that a list of specific dates and working hours of scheduled work may be stored in association with the doctor ID. Further, the working day storage unit 234 may be implemented as a calendar system.

<Functional part>
The transport receiving unit 211 receives a request for transporting the animal patient 1 to a veterinary medical institution. In this embodiment, it is assumed that a request for transportation when returning home from a veterinary medical institution is made. The transportation reception unit 211 receives a request for transportation of the animal patient 1 (hereinafter referred to as a transportation request). The transportation reception unit 211 receives a transportation request from the user terminal 10. The transport reception unit 211 may accept input of a transport request from a worker at a veterinary medical institution. An animal ID indicating the animal patient 1 and a medical institution ID indicating the veterinary medical institution can be set in the transport request. If the animal ID is not set in the transport request, the transport request receiving unit 211 can inquire of the user terminal 10 about the animal ID. The transportation request may include a desired date and time (or desired period) for the patient to receive medical treatment.

The transport reservation unit 212 reserves a moving body 3 for transporting the animal patient 1 in response to a transport request. Reservation of the moving body 3 refers to securing the moving body 3 in a state where it can transport a specific animal patient 1 on a specific date and time. The transportation reservation section 212 can create transportation reservation information and register it in the transportation reservation information storage section 232. The reservation unit 212 can make a reservation with the current date and time set even if the mobile object 3 is to be used immediately.

The medical record information acquisition unit 213 acquires medical record information managed by a veterinary medical institution corresponding to an animal patient. The medical record information acquisition unit 213 can read medical record information corresponding to the animal ID set in the transport request from the medical record information storage unit 231.

The hospital visit necessity determining unit 214 determines whether further hospital visit is necessary based on the medical record information. The hospital visit necessity determining unit 214 determines that a hospital visit is necessary, for example, when the medical record information includes a memo containing the keyword "next hospital visit" or when information regarding the next test reservation is included. can do. Further, the necessity determination unit 214 can determine whether a next visit to the hospital is necessary, depending on the details of the medical examination, condition information, physical findings, test results, diagnosis results, prescription details, and the like. For example, a learning model is created by machine learning using each of these items included in the medical record information as input data and the veterinarian 4's judgment of whether or not a hospital visit is necessary as training data, and the medical record information is input to the learning model. By giving this information, it is possible to determine whether or not a hospital visit is necessary. Further, a rule storage section is provided in which conditions (rules) for each item of medical record information are predetermined, and it can be determined that a hospital visit is necessary when the medical record information matches the conditions stored in the rule storage section.

The reservation message transmitting unit 215 transmits a message instructing a reservation for the next medical treatment to a terminal in the mobile body 3 when it is determined that a hospital visit is necessary. The terminal inside the moving object 3 may be the user terminal 10 of the owner 2, or a terminal carried by an employee (veterinarian 4, nurse 5, staff 6) who is riding along with the moving object 3. It may be a terminal such as a tablet computer placed inside the moving body 3, or it may be a terminal that controls a display device placed inside the moving body 3. The reservation message transmitting unit 215 may transmit a message presenting dates between the current date and the end of the prescription period included in the medical record information. In addition, the reservation message transmitting unit 215 sends a message to a veterinarian included in the medical record information from the current date to the end of the prescription period included in the medical record information (for example, from the date after the prescription period to one week before). It is possible to select at least one or more dates (time frames) that correspond to the working days corresponding to , and send the message by including the selected date in the message.

The medical treatment reservation unit 216 can receive a medical treatment reservation for the animal patient 1. The medical reservation unit 216 can accept a medical reservation after transmitting the above message. The medical reservation section 216 can receive, for example, the date, time slot, and designation of a veterinarian, and register the medical reservation information in the medical reservation information storage section 233. The medical treatment reservation unit 216 can accept medical treatment reservations from a terminal in the mobile body 3. For example, the medical treatment reservation section 216 may accept reservations from the user terminal 10 of the owner 2, or may accept reservations from a tablet computer placed in the mobile object 3.

After accepting the medical treatment reservation, the return message transmitting unit 217 can transmit a message (return message) to the terminal of the driver of the mobile object 3 instructing the driver to return to the veterinary medical institution.

<Operation>
FIG. 4 is a diagram illustrating the operation of the management server 20. The example in FIG. 4 assumes that the patient returns home from a veterinary medical institution.

When the management server 20 receives a transportation request from the user terminal 10 (S301), it reserves the mobile object 3 (S302). The transport request may be received from a terminal at a veterinary medical institution. The management server 20 acquires medical record information corresponding to the animal ID set in the transport request (S303).

The management server 20 determines whether or not a hospital visit is necessary based on the medical record information (S304), and if it is determined that a hospital visit is necessary (S304: YES), the date after the prescription period included in the medical record information is determined from the current date. (latest day), and among the dates during a predetermined period (for example, one week, etc.) before the calculated latest day, the date and time when veterinarian 4 is available, indicated by the doctor ID included in the medical record information. A slot can be presented (S305) and a medical reservation can be accepted (S306). For example, the management server 20 stores the date (work day) and time zone (work start date) corresponding to the work day corresponding to the doctor ID of the medical record information from the work day storage unit 234 among the dates in the predetermined period before the latest day. The medical reservation information corresponding to the doctor ID in the medical record information is searched from the medical reservation information storage unit 233, and the dates and times for which medical reservation information is not set within the working hours of the work day and By specifying the time slot, it is possible to specify the date and time slot when the veterinarian 4 is available.

The management server 20 waits until the reservation is completed (S307: NO), and if the reservation is completed (S307: YES), the management server 20 can send a return message to the terminal of the employee who is riding with the mobile object 3. Yes, it is possible (S308).

As described above, according to the veterinary medical support system of this embodiment, when the animal patient 1 returns home, if a next visit to the hospital is necessary, the animal patient 1 can be made to make a reservation for the next medical treatment.

Although the present embodiment has been described above, the above embodiment is for facilitating understanding of the present invention, and is not for construing the present invention in a limited manner. The present invention may be modified and improved without departing from the spirit thereof, and the present invention also includes equivalents thereof.

10 Owner terminal 20 Server device

Claims (7)

a medical record information acquisition department that acquires medical record information managed by veterinary medical institutions regarding animal patients;
a transportation reservation department that reserves a mobile vehicle for transporting the animal patient and owner from the veterinary medical institution;
a determination unit that determines whether further hospital visits are necessary based on the medical record information;
a reservation message transmitting unit that transmits a message instructing a reservation for the next medical treatment to a terminal in the mobile body when it is determined that the hospital visit is necessary;
A veterinary medical support system characterized by comprising: The veterinary medical support system according to claim 1,
The medical record information includes a prescription drug prescribed to the animal patient and a prescription period;
The reservation message transmitting unit transmits the message presenting a date between the current date and the end of the prescription period included in the medical record information;
A veterinary medical support system featuring: The veterinary medical support system according to claim 1,
comprising a work date storage unit that stores the work days of the veterinarian at the veterinary medical institution;
The medical record information includes the veterinarian who examined the animal patient, the prescribed medicine prescribed to the animal patient, and the prescription period;
The reservation message transmitter sends at least one of the dates (time frames) corresponding to the working day of the veterinarian included in the medical record information between the current date and after the prescription period included in the medical record information. selecting one or more and including the selected date in the message and sending the message;
A veterinary medical support system characterized by comprising: The veterinary medical support system according to any one of claims 1 to 3,
further comprising a medical reservation section that accepts a reservation for the next medical treatment after transmitting the message;
A veterinary medical support system featuring: The veterinary medical support system according to claim 4,
further comprising a return message transmitting unit that transmits a message instructing the driver of the mobile body to return to the veterinary medical institution to the terminal of the driver of the mobile body after accepting the reservation for the medical treatment;
A veterinary medical support system featuring: obtaining medical record information managed by a veterinary medical institution regarding the animal patient;
reserving a vehicle for transporting the animal patient and owner from the veterinary institution;
a step of determining whether further hospital visits are necessary based on the medical record information;
If it is determined that the hospital visit is necessary, transmitting a message to a terminal in the mobile object instructing a reservation for the next medical treatment;
A veterinary medical assistance method characterized in that a computer performs the following. obtaining medical record information managed by a veterinary medical institution regarding the animal patient;
reserving a vehicle for transporting the animal patient and owner from the veterinary institution;
a step of determining whether further hospital visits are necessary based on the medical record information;
If it is determined that the hospital visit is necessary, transmitting a message to a terminal in the mobile object instructing a reservation for the next medical treatment;
A program that causes a computer to execute

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