WO2023136011A1 - Dispositif de gestion de réservation de véhicule, procédé de gestion de réservation de véhicule et programme de gestion de réservation de véhicule - Google Patents

Dispositif de gestion de réservation de véhicule, procédé de gestion de réservation de véhicule et programme de gestion de réservation de véhicule Download PDF

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Publication number
WO2023136011A1
WO2023136011A1 PCT/JP2022/045626 JP2022045626W WO2023136011A1 WO 2023136011 A1 WO2023136011 A1 WO 2023136011A1 JP 2022045626 W JP2022045626 W JP 2022045626W WO 2023136011 A1 WO2023136011 A1 WO 2023136011A1
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Prior art keywords
vehicle
reservation
time
information
reservation management
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PCT/JP2022/045626
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English (en)
Japanese (ja)
Inventor
智之 北田
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住友電気工業株式会社
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Publication of WO2023136011A1 publication Critical patent/WO2023136011A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • the present disclosure relates to a vehicle reservation management device, a vehicle reservation management method, and a vehicle reservation management program.
  • This application claims priority based on Japanese application No. 2022-004182 filed on January 14, 2022, and incorporates all the descriptions described in the Japanese application.
  • Patent Document 1 discloses a reservation management system for facilities as follows. That is, the reservation management system includes an article management device for storing facility-related articles for using the facility, a storage unit for storing reservation information indicating a reservation for use of the facility, and controlling the article management device according to the reservation information. , a cancellation waiting acceptance part for accepting the cancellation waiting for the use reservation, and a cancellation waiting advance part for advancing the cancellation waiting for the canceled use reservation to the use reservation when the use reservation is cancelled.
  • a vehicle reservation management device of the present disclosure includes an operation information acquisition unit that acquires operation information indicating a vehicle departure point, a vehicle destination, and a vehicle reservation time input by a user's operation; a processing unit that displays whether or not the reservation of the vehicle can be accepted based on the destination and the reservation time.
  • a vehicle reservation management method of the present disclosure is a vehicle reservation management method in a vehicle reservation management device, and includes operation information indicating a departure point of a vehicle, a destination of the vehicle, and a reservation time of the vehicle, which are input by a user's operation. and displaying whether or not the vehicle can be reserved based on the departure point, the destination, and the reservation time.
  • a vehicle reservation management program is a vehicle reservation management program used in a vehicle reservation management device, wherein a computer controls a vehicle departure point, a vehicle destination, and a vehicle reservation input by a user's operation.
  • FIG. 1 is a diagram showing the configuration of a vehicle reservation management system according to an embodiment of the present disclosure.
  • FIG. 2 is a diagram showing the configuration of a vehicle reservation management device in the vehicle reservation management system according to the embodiment of the present disclosure.
  • FIG. 3 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 4 is a diagram showing a specific example of a reservation time and vehicle selection operation by a user on a screen displayed by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 5 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 1 is a diagram showing the configuration of a vehicle reservation management system according to an embodiment of the present disclosure.
  • FIG. 2 is a diagram showing the configuration of a vehicle reservation management device in the vehicle reservation management system according to the embodiment of the present disclosure.
  • FIG. 3 is
  • FIG. 6 is a diagram showing another example of destination input in the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 7 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 8 is a diagram showing an example of a screen displayed on the terminal device 202 by the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 9 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 10 is a diagram showing an example of a screen displayed on the terminal device 202 by the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 11 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation before confirming the reservation.
  • FIG. 12 is a flowchart that defines an example of an operation procedure when the modified example 1 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation.
  • FIG. 13 is a flowchart that defines an example of an operation procedure when the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before the reservation is confirmed.
  • FIG. 14 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation after the reservation is confirmed.
  • FIG. 15 is a flowchart that defines an example of an operation procedure when the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation after confirming the reservation.
  • FIG. 16 is a flowchart that defines an example of an operation procedure when the modification 4 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs abnormality processing.
  • FIG. 17 is a flowchart that defines an example of an operation procedure when the modification 5 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs reservation release processing.
  • the present disclosure has been made to solve the above-described problems, and its object is to provide a vehicle reservation management device, a vehicle reservation management method, and a vehicle reservation management that enable more efficient use of vehicles in vehicle reservations. to provide the program.
  • a vehicle reservation management device acquires operation information indicating a departure point of a vehicle, a destination of the vehicle, and a reservation time of the vehicle, input by a user's operation.
  • the user can appropriately determine whether or not to accept a vehicle reservation.
  • the reservation of excessive reservation time is reduced, and the vehicle can be used more efficiently in vehicle reservation.
  • the vehicle reservation management device further includes a travel information acquisition unit that acquires at least one of statistical information on required travel time of the vehicle and traffic information, and the processing unit acquires the departure point and the destination. In addition to the reservation time, whether or not the reservation corresponding to the operation can be accepted may be displayed based on at least one of the statistical information and the traffic information.
  • the reliability of whether or not a vehicle reservation can be accepted displayed by the processing unit is improved, and the user can more appropriately determine whether or not a vehicle reservation can be accepted.
  • the vehicle reservation management device further includes a travel information acquisition unit that acquires at least one of statistical information on required travel time of the vehicle and traffic information, and the processing unit acquires the departure point and the destination.
  • the reservation time may be corrected based on at least one of the statistical information and the traffic information in addition to the reservation time, and the corrected reservation time may be displayed.
  • the vehicle reservation management device further includes a status information acquisition unit that acquires status information indicating the reservation status of the vehicle, and the processing unit acquires status information based on the corrected reservation time and the reservation status. , whether or not the reservation corresponding to the operation can be accepted may be displayed.
  • the vehicle reservation management device further includes a current location information acquiring unit that acquires current location information indicating the current location of the vehicle that has started to be used, and a scheduled return location information that acquires scheduled return location information indicating the scheduled return location of the vehicle. a location information acquisition unit, wherein the processing unit corrects the reservation time based on the scheduled return location of the vehicle that has been put into use, the current location, and the current time, and displays the corrected reservation time. good too.
  • the vehicle reservation management device further includes a current location information acquiring unit that acquires current location information indicating the current location of the vehicle that has started to be used, and a scheduled return location information that acquires scheduled return location information indicating the scheduled return location of the vehicle. and a location information acquisition unit, wherein the processing unit notifies the next reservation person of the vehicle based on the scheduled return location and the current location of the vehicle that has been put into use, and the current time. good.
  • the vehicle reservation management device further includes a congestion information acquisition unit that acquires congestion information, and the processing unit updates the statistical information of the required travel time of the vehicle based on the current location and the congestion information. Then, the reservation time before correction may be corrected based on the updated statistical information of the required travel time, the scheduled return location, and the current time, and the corrected reservation time may be displayed.
  • the vehicle reservation management device further includes a congestion information acquisition unit that acquires congestion information, and the processing unit updates the statistical information of the travel time required for the vehicle based on the current location and the congestion information. Then, based on the updated statistical information of required travel time, the scheduled return location, and the current time, a notification process may be performed to the next person who reserved the vehicle.
  • the processing unit determines the return of the vehicle that has started to be used, and when determining that the vehicle has been returned, corrects and shortens the reservation time before correction or the reservation time after correction. good too.
  • the vehicle reservation management device further includes an abnormality information acquisition unit that acquires abnormality information regarding an abnormality of the vehicle, and the processing unit notifies a person who reserves the vehicle for the next time based on the abnormality information. Notification processing may be performed.
  • the vehicle reservation management device includes an operation information acquisition unit that acquires operation information input by a user's operation indicating a departure point of the vehicle, a destination of the vehicle, and a stay time of the vehicle at the destination. a travel information acquisition unit that acquires at least one of statistical information and traffic information of the required travel time of the vehicle; the departure point and the destination, at least one of the statistical information and the traffic information, and the stay time; and a processing unit that displays the reservation time of the vehicle calculated based on.
  • the user can display an appropriate reservation time in consideration of the length of stay at the destination using the vehicle.
  • a vehicle reservation management method is a vehicle reservation management method in a vehicle reservation management device, in which a departure point of a vehicle, a destination of the vehicle and the A step of acquiring operation information indicating a reservation time of the vehicle, and a step of displaying whether or not the reservation of the vehicle can be accepted based on the departure point, the destination, and the reservation time.
  • the user can appropriately determine whether or not to accept a vehicle reservation.
  • the reservation of excessive reservation time is reduced, and the vehicle can be used more efficiently in vehicle reservation.
  • a vehicle reservation management program is a vehicle reservation management program used in a vehicle reservation management device, wherein a computer receives a starting point of a vehicle, the vehicle, and an operation information acquisition unit that acquires operation information indicating the destination and the reservation time of the vehicle; a processing unit that displays whether or not the vehicle reservation can be accepted based on the departure point, the destination, and the reservation time; It is a program for functioning as
  • the user can appropriately determine whether or not to accept a vehicle reservation.
  • the reservation of excessive reservation time is reduced, and the vehicle can be used more efficiently in vehicle reservation.
  • One aspect of the present disclosure can be realized not only as a vehicle reservation management device including such a characteristic processing unit, but also as a semiconductor integrated circuit that realizes part or all of the vehicle reservation management device, It can be realized as a system including a vehicle reservation management device.
  • FIG. 1 is a diagram showing the configuration of a vehicle reservation management system according to an embodiment of the present disclosure.
  • vehicle reservation management system 301 includes vehicle reservation management device 101 and one or more terminal devices 202 .
  • Vehicle reservation management system 301 manages reservations for one or more vehicles 91 .
  • the vehicle reservation management device 101 manages the reservation status of each vehicle 91, and displays a reservation management screen on the terminal device 202 according to the user's operation on the terminal device 202.
  • the vehicle reservation management device 101 receives operation information indicating user's operation details via a network 401 such as the Internet, and also receives vehicle information such as the current location from the vehicle 91 . Based on the operation information and the vehicle information, the vehicle reservation management device 101 creates screen information indicating the contents of the reservation management screen, and transmits the screen information to the terminal device 202 via the network 401 . Note that the vehicle reservation management device 101 may be configured so as not to use vehicle information for creating screen information.
  • the terminal device 202 displays a reservation management screen based on the screen information received from the vehicle reservation management device 101.
  • FIG. 2 is a diagram showing the configuration of the vehicle reservation management device in the vehicle reservation management system according to the embodiment of the present disclosure.
  • vehicle reservation management device 101 includes communication unit 1 , acquisition unit 2 , processing unit 3 and storage unit 4 .
  • the acquisition unit 2 functions as an operation information acquisition unit, a movement information acquisition unit, a current location information acquisition unit, a congestion information acquisition unit, and an abnormality information acquisition unit.
  • Acquisition unit 2 and processing unit 3 function as a status information acquisition unit.
  • the processing unit 3 is implemented by processors such as a CPU (Central Processing Unit) and a DSP (Digital Signal Processor).
  • Storage unit 4 is, for example, a non-volatile memory.
  • the acquisition unit 2 includes a processing circuit that processes various information acquired via the communication unit 1 and outputs the processed information to the processing unit 3 .
  • a processing circuit is, for example, a CPU or a DSP.
  • the communication unit 1 can communicate with other devices such as the terminal device 202 and the vehicle 91 via the network 401 .
  • the communication unit 1 receives various information from the terminal device 202 and the vehicle 91 and outputs the information to the acquisition unit 2 .
  • the communication unit 1 transmits various information received from the processing unit 3 to the terminal device 202 via the network 401 .
  • the communication unit 1 is a communication module that includes a communication circuit and performs wired or wireless communication with an external device.
  • Acquisition unit 2 outputs operation information received from terminal device 202 via network 401 and communication unit 1 to processing unit 3 .
  • the processing unit 3 Based on the operation information received from the acquisition unit 2, the processing unit 3 creates screen information indicating the content of the reservation management screen, and transmits it to the terminal device 202 via the communication unit 1.
  • the processing unit 3 creates and updates status information indicating the reservation status of each vehicle 91 managed by the vehicle reservation management system 301 , and stores it in the storage unit 4 .
  • the acquisition unit 2 may be configured to receive status information created or updated by another device via the network 401 and the communication unit 1 and store it in the storage unit 4 as the status information acquisition unit.
  • the status information includes the base, passenger capacity, vehicle type, reserved time, etc. of each vehicle 91 managed by the vehicle reservation management system 301 .
  • FIG. 3 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the acquisition unit 2 acquires operation information indicating the departure point of the vehicle 91, the destination of the vehicle 91, and the reservation time of the vehicle 91, input by the user's operation.
  • the reservation time may be specified by a combination of the reservation start time and the reservation end time, or may be specified by a combination of the length of the reservation time and the reservation start time. Alternatively, it may be designated by a combination of the length of the reservation time and the reservation end time.
  • the processing unit 3 creates screen information showing a reservation management screen G1 for the user to reserve the vehicle 91.
  • the reservation management screen G1 includes areas R1 and R2.
  • the area R1 includes the vehicle type, maximum number of passengers, departure point, and reservation target date and time, which are the contents of the user's reservation.
  • a calendar in which the date corresponding to the date and time to be reserved is highlighted is displayed in the upper left part of the reservation management screen G1.
  • the user operates the terminal device 202 to enter the vehicle type, maximum number of passengers, departure point, and reservation date and time in the area R1, and click the "narrow down" button.
  • the user selects and inputs a usage start time and a usage end time from a pull-down menu.
  • the terminal device 202 creates operation information indicating this operation content, and transmits it to the vehicle reservation management device 101 .
  • the acquisition unit 2 outputs the operation information received from the terminal device 202 via the communication unit 1 to the processing unit 3 .
  • the processing unit 3 refers to the situation information stored in the storage unit 4, searches for a vehicle 91 that satisfies the reservation content indicated by the operation information received from the acquisition unit 2, creates screen information indicating the search result, and displays the information on the terminal device. 202. That is, the processing unit 3 displays the search result of the vehicle 91 that can be reserved on the terminal device 202 based on the situation information.
  • the terminal device 202 displays the search result indicated by the screen information received from the vehicle reservation management device 101.
  • the vehicle names, departure points, vehicle types, maximum number of passengers of four vehicles 91, and the reserved time at the reservation target date and time are displayed in the area R2.
  • the processing unit 3 creates screen information indicating all the vehicles 91 managed by the vehicle reservation management system 301 and transmits the screen information to the terminal device 202 .
  • the terminal device 202 holds the screen information received from the vehicle reservation management device 101 when the vehicle reservation application is activated, etc., and when the user clicks the "cancel narrowing down" button, the management target of the vehicle reservation management system 301 is selected. It may be configured to display a screen showing all the vehicles 91 that are .
  • FIG. 4 is a diagram showing a specific example of a reservation time and vehicle selection operation by the user on a screen displayed by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the user selects a portion A1 corresponding to the vehicle and reservation time in region R2 by a drag operation.
  • the terminal device 202 highlights the relevant portion, creates operation information indicating this operation content, and transmits it to the vehicle reservation management device 101 .
  • the processing unit 3 receives the operation information and displays a screen for accepting the input of the user's destination.
  • FIG. 5 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the processing unit 3 displays the content of the proposal regarding the reservation of the vehicle 91 based on the departure point, destination and reservation time.
  • the acquisition unit 2 acquires statistical information on the required travel time of the vehicle 91 . More specifically, the acquisition unit 2 receives the statistical information from another device such as a server via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
  • the processing unit 3 determines whether or not the reservation corresponding to the user's input operation can be accepted based on the departure point, destination, reservation time, and statistical information, and displays the determination result. More specifically, the processing unit 3 calculates the required travel time of the vehicle 91 based on the departure point, the destination, and the statistical information, and based on the result of comparison between the travel required time and the reservation time, the user's input It determines whether or not the reservation corresponding to the operation can be accepted. Note that the processing unit 3 may be configured to calculate the required travel time by performing some calculation without using the statistical information.
  • the processing unit 3 receives the operation information, and displays an input portion D1 for receiving the input of the user's destination in the area R2.
  • Input part D1 is, for example, a pop-up window.
  • the input portion D1 displays the reservation details and the name of the person who made the reservation, which the user has input in the area R1.
  • the user By operating the terminal device 202, the user inputs the destination in the input portion D1. In the example shown in FIG. 5, the user selects and inputs a registered destination from a pull-down menu.
  • FIG. 6 is a diagram showing another example of destination input in the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the processing unit 3 displays the position clicked by the user on the map as the destination, and displays the route from the departure point to the destination on the map. Further, the processing unit 3 calculates, for example, the required travel time, which is the round trip time between the current location and the destination, based on the statistical information stored in the storage unit 4, and displays it on the map.
  • the processing unit 3 displays the required travel time in the input part D1 after the user inputs the destination.
  • the processing unit 3 displays the predicted travel time when using a toll road and the predicted travel time when using a general road as the required travel time.
  • the processing unit 3 compares, for example, the estimated travel time of a toll road with the reservation time as the required travel time, and if the travel required time is longer than the reservation time, it displays that the content of the user's reservation cannot be accepted. do.
  • the processing unit 3 selects the "registration" button in the input part D1. A mark of "Not Acceptable” is added to indicate that it is not acceptable. In this case, the processing unit 3 does not accept even if the user clicks the "Register” button, and does not register the content of the reservation.
  • FIG. 7 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the processing unit 3 compares the travel required time and the reservation time again. Then, if the required travel time is less than or equal to the reservation time, the processing unit 3 erases the display indicating that the contents of the user's reservation cannot be accepted, and confirms the reservation in response to the user's clicking of the "registration" button. Register content. In addition, the processing unit 3 displays a reservation part A2 indicating the reservation time and the name of the person making the reservation in the area R2, and updates the state information in the storage unit 4 by reflecting the reservation details. In the example shown in FIG. 7, the reservation time from 13:00 to 15:00 initially input by the user is extended to 3 hours from 13:00 to 16:00, which is longer than the travel time of 2 hours and 22 minutes. Secured.
  • the processing unit 3 corrects the reservation time based on the departure point, the destination, the reservation time, and the statistical information, and displays it as the content of the proposal regarding the reservation of the vehicle 91 . More specifically, the processing unit 3 calculates the required travel time of the vehicle 91 based on the departure point, the destination, and the statistical information, and based on the result of comparison between the travel required time and the reservation time, the user's input Make corrections to the reserved time.
  • the processing unit 3 corrects and displays the reservation end time in the input portion D1 shown in FIG. 5, for example, so that the booked time is longer than the required travel time. .
  • the processing unit 3 registers the reservation contents after the correction of the reservation time, for example, in the area R2 as shown in FIG. Display the reservation part A2 showing the time and reservation person's name.
  • the processing unit 3 updates the status information in the storage unit 4 by reflecting the content of the reservation after the correction of the reservation time.
  • processing unit 3 is not limited to the configuration for extending the reservation time as described above. may be configured to shorten and display the reservation end time.
  • processing unit 3 may further determine whether or not to accept the reservation corresponding to the user's input operation based on the corrected reservation time and reservation status, and display the determination result.
  • the processing unit 3 refers to the status information stored in the storage unit 4 and determines that the reservation time after the extension overlaps with the reservation time of the next subscriber. In this case, a message indicating that the user's reservation cannot be accepted is displayed.
  • the processing unit 3 calculates the reservation time of the vehicle 91 based on the departure point, the destination, the statistical information, and the staying time, and displays it as the content of the proposal regarding the reservation of the vehicle 91.
  • FIG. 8 is a diagram showing an example of a screen displayed on the terminal device 202 by the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the processing unit 3 displays an area R1 for receiving the input of the user's destination, unlike the area R1 shown in FIG.
  • the processing unit 3 displays an area R1 including the "destination visit date and time” instead of the "reservation target date and time.” That is, the region R1 includes the vehicle type, maximum number of passengers, departure point, destination, visit date and stay time, which are the reservation contents of the user.
  • the processing unit 3 calculates, for example, one-way travel time between the current location and the destination based on the statistical information stored in the storage unit 4. Calculate the required time. Then, the processing unit 3 calculates the reservation time based on the travel required time and the staying time.
  • the processing unit 3 puts a reservation part A4 indicating a reservation time that takes into consideration the required travel time to the stay time, that is, a time range that includes the time based on the required travel time before and after the stay time, along with a part A3 that indicates the stay time, in the region R2. Highlight in
  • the processing unit 3 displays a reservation confirmation portion D2 in which the reservation time is corrected based on the reservation details input by the user in the area R2.
  • the reservation confirmation portion D2 is, for example, a pop-up window.
  • the reservation confirmation portion D2 displays the date and time of the reservation, the name of the person making the reservation, the number of passengers, and the estimated traveling time.
  • the reservation date and time is a period in which the start point and end point of the time range are the departure time and the arrival time, respectively.
  • the reservation time from 12:00 to 16:00 is calculated by adding the estimated travel time of 47 minutes, which is the required travel time, to the destination visit date and time entered by the user from 13:00 to 15:00. and displayed.
  • the processing unit 3 registers the reservation contents including the calculated reservation time in response to the click of the "registration" button by the user in the reservation confirmation part D2, and, similarly to the contents shown in FIG. Display the time and reservation name.
  • the processing unit 3 updates the status information in the storage unit 4 by reflecting the content of the reservation to be registered.
  • Acquisition unit 2 acquires current location information indicating the current location of vehicle 91 that has been started to be used by a reservation person.
  • the communication unit 1 receives the current location information periodically transmitted from the vehicle 91 , which is an example of vehicle information, via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
  • the processing unit 3 performs notification processing to the next reservation person of the vehicle 91 based on the scheduled return location and current location of the vehicle 91 that the reservation person has started using, and the current time.
  • the scheduled return information indicating the scheduled return location of the vehicle 91 is acquired by the acquisition unit 2 functioning as a scheduled return information acquisition unit.
  • the processing unit 3 performs notification processing based on the scheduled return location of the vehicle 91, the current location, the current time, and the destination. After the vehicle 91 arrives at the destination, the processing unit 3 performs notification processing based on the scheduled return location of the vehicle 91, the current location, and the current time without using the destination.
  • FIG. 9 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the acquisition unit 2 may be configured to acquire traffic congestion information. More specifically, the acquisition unit 2 receives traffic congestion information from another device such as a server via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
  • the processing unit 3 updates the required travel time of the vehicle 91 based on the current location and the traffic information, and notifies the next reservation person of the vehicle 91 based on the updated required travel time, the scheduled return location and the current time. process.
  • the processing unit 3 displays a cursor C1 indicating the current location of the vehicle 91 that has been put into use on the map in the area R2 based on the current location information.
  • the processing unit 3 also displays a time bar B1 indicating the current time in the region R2.
  • a reservation portion A11 corresponding to the reservation of the user who is currently using the vehicle 91 and a reservation portion A12 corresponding to the reservation of the next reservation of the vehicle 91 are displayed.
  • the processing unit 3 may be configured to use the current time only for internal processing and not to display the time bar B1.
  • the processing unit 3 periodically or irregularly refers to the latest current location information, traffic congestion information, and statistical information stored in the storage unit 4, and calculates the scheduled return time of the vehicle 91 to the scheduled return location. Then, if the scheduled return time is later than the end time of the reserved time, the processing unit 3 notifies the user who made the reservation by e-mail or the like that the person who made the reservation is not likely to be able to return the vehicle 91 within the reserved time. Notification processing to be performed. Then, the user receives the notification and performs an operation to extend the reservation time, for example.
  • the processing unit 3 may be configured to perform similar notification processing to the administrator of the vehicle reservation management system 301, or if there is a person who has reserved the vehicle 91 for the next time, the processing unit 3 notifies the person who has reserved the vehicle 91 for the next time. may be configured to perform
  • the scheduled return location may be the same as the departure location, or it may be different. That is, the operation information may further indicate the planned return location input by the user.
  • FIG. 10 is a diagram showing an example of a screen displayed on the terminal device 202 by the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the processing unit 3 corrects and displays the reservation time based on the scheduled return location and current location of the vehicle 91 that the reservation person has started using, and the current time.
  • the processing unit 3 corrects the reservation time based on the scheduled return location of the vehicle 91, the current location, the current time, and the destination. After the vehicle 91 arrives at the destination, the processing unit 3 corrects the reservation time based on the scheduled return location of the vehicle 91, the current location, and the current time without using the destination.
  • the processing unit 3 updates the travel time required for the vehicle 91 based on the current location and traffic information, and corrects and displays the reservation time based on the updated travel time, scheduled return location, and current time. .
  • processing unit 3 corrects the reservation time so that the scheduled return time is included, and corrects the reservation time after correction. is displayed.
  • the processing unit 3 refers to the situation information stored in the storage unit 4, and if the corrected reservation time overlaps with the reservation part A12 of the next reservation, the vehicle to be reserved by the next reservation is selected as the substitute vehicle. , and the reservation portion A13 corresponding to the changed reservation is displayed in the region R2.
  • the processing unit 3 updates the status information in the storage unit 4 by reflecting the changed reservation contents.
  • the processing unit 3 performs notification processing for notifying the next reservation person by e-mail or the like that the reserved vehicle has been changed.
  • the processing unit 3 may be configured to perform similar notification processing to the administrator of the vehicle reservation management system 301 or may be configured to perform notification processing to the current user of the vehicle 91 .
  • the reservation time from 13:00 to 15:00 which is the reservation content of the user, is extended from 13:00 to 16:15, and the reservation time of the next reservation is from 16:00 to 18:00. Due to partial overlap, the vehicle to be reserved by the next reservation person is changed to another vehicle 91 .
  • the acquisition unit 2 receives abnormality information, which is an example of vehicle information, from the vehicle 91 via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
  • the anomaly information indicates, for example, a low battery level or a low gasoline level.
  • the processing unit 3 When the abnormality information is stored in the storage unit 4, the processing unit 3 notifies the user by e-mail or the like that there is an abnormality in the vehicle 91 to be used and that the use of an alternative vehicle is urged. Then, the user receives the notification and performs an operation to change the vehicle for reservation, for example.
  • the processing unit 3 determines the return of the vehicle 91 that has started to be used, and when determining that the vehicle 91 has been returned, corrects and shortens the reservation time and displays it.
  • the processing unit 3 determines that the vehicle 91 has been returned when the current location of the vehicle 91 indicated by the current location information is near the scheduled return location and a predetermined time has passed. Then, if the current reservation time remains, that is, if the current time is before the end time of the reservation time, the processing unit 3 changes the end time of the reservation time to the current time, and changes the end time of the reservation time to the current time. Update the part and release the current reservation.
  • the processing unit 3 may be configured to determine that the vehicle 91 has been returned by operating a button on the vehicle 91 or another device, or a button on a vehicle reservation application screen, or the like.
  • the vehicle reservation management device 101 may be configured to display on the terminal device 202 a combination of part or all of the display contents of each example including the content of the proposal regarding the reservation of the vehicle 91 described above. Further, the vehicle reservation management device 101 may be configured so as not to perform the above-described "processing after confirmation of reservation". Also, the processing unit 3 may be configured to display the content of each of the above examples on the terminal device 202 using current traffic information instead of using statistical information. In this case, for example, the acquisition unit 2 functioning as a movement information acquisition unit receives current traffic information from another device such as a server via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
  • the vehicle reservation management device 101 includes a computer including a memory, and an arithmetic processing unit such as a CPU in the computer reads out from the memory and executes a program including part or all of the steps of the following flowcharts.
  • This program can be installed externally. This program is distributed in a state stored in a recording medium or via a communication line.
  • FIG. 11 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation.
  • vehicle reservation management device 101 first waits for an operation by the user. More specifically, the vehicle reservation management device 101 waits for reception of operation information indicating a user's operation on the reservation management screen G1.
  • the operation is, for example, an input operation of a destination or the like in the input portion D1 (NO in step S1).
  • step S1 when the operation information is received (YES in step S1), the vehicle reservation management device 101 acquires statistical information from the storage unit 4 (step S2), calculates the required travel time, and displays the information on the reservation management screen G1. display (step S3).
  • the vehicle reservation management device 101 compares the required travel time and the reserved time, and if the required travel time is less than or equal to the reserved time (YES in step S4), the user clicks the "Register” button. Accordingly, the content of the reservation is registered, and the reservation time and the name of the person making the reservation are displayed on the reservation management screen G1 (step S5).
  • the vehicle reservation management device 101 displays on the reservation management screen G1 that the content of the user's reservation cannot be accepted (step S6). ), and waits for a new input operation by the user (NO in step S1).
  • FIG. 12 is a flowchart defining an example of an operation procedure when the modified example 1 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation.
  • steps S11, S12 and S13 are the same as steps S1, S2 and S3 shown in FIG.
  • the vehicle reservation management device 101 compares the required travel time and the reserved time, and if the required travel time is less than the reserved time (NO in step S14), the reserved time is greater than or equal to the required travel time. As shown, the reservation end time is corrected and displayed on the reservation management screen G1 (step S15).
  • the vehicle reservation management device 101 registers the reservation details in response to the user clicking the "Register” button, and displays the reservation time and reservation person's name on the reservation management screen G1 (step S16).
  • FIG. 13 is a flow chart defining an example of an operation procedure when the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation.
  • vehicle reservation management device 101 first waits for a predetermined operation by the user. More specifically, the vehicle reservation management device 101 waits for reception of operation information indicating a user's predetermined operation on the reservation management screen G1.
  • the predetermined operation is, for example, an input operation of a destination, stay time, etc. in region R1 (NO in step S61).
  • step S61 when the operation information is received (YES in step S61), the vehicle reservation management device 101 acquires statistical information from the storage unit 4 (step S62), calculates the required travel time, and displays the information on the reservation management screen G1. display (step S63).
  • the vehicle reservation management device 101 calculates the reservation time based on the required travel time and stay time, and displays it on the reservation management screen G1 (step S64).
  • the vehicle reservation management device 101 registers the reservation details including the calculated reservation time in response to the click of the "Register” button by the user, and displays the reservation time and the reservation person's name on the reservation management screen G1 (step S65).
  • FIG. 14 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation after the reservation is confirmed.
  • vehicle reservation management device 101 first acquires statistical information from storage unit 4 (step S21).
  • the vehicle reservation management device 101 acquires the latest current location information and traffic congestion information from the storage unit 4. This acquisition process is performed regularly or irregularly (step S22).
  • the vehicle reservation management device 101 calculates the scheduled return time of the vehicle 91 to the scheduled return location based on the latest current location information, traffic congestion information, and statistical information (step S23).
  • the vehicle reservation management device 101 compares the scheduled return time with the end time of the reserved time, and if the scheduled return time is later than the end time of the reserved time, determines that it is impossible to return (YES in step S24), The notification process to the user or the like as described above is performed (step S25). Then, the vehicle reservation management device 101 acquires the latest current location information and traffic congestion information again (step S22).
  • the vehicle reservation management device 101 determines that it is possible to return (NO in step S24), and acquires the latest current location information and traffic congestion information again (step S22). ).
  • FIG. 15 is a flow chart defining an example of an operation procedure when the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation after the reservation is confirmed.
  • steps S31, S32 and S33 are the same as steps S21, S22 and S23 shown in FIG.
  • the vehicle reservation management device 101 compares the scheduled return time with the end time of the reserved time, and if the scheduled return time is later than the end time of the reserved time, determines that the vehicle cannot return (YES in step S34), The reservation time is corrected so as to include the scheduled return time, and is displayed on the reservation management screen G1 (step S35).
  • the vehicle reservation management device 101 refers to the state information stored in the storage unit 4, and if the corrected reservation time overlaps with the reservation time of the next reservation person (YES in step S36), the next reservation is made.
  • the reservation details of the reservation person are changed to the alternative vehicle, and the changed reservation details are displayed on the reservation management screen G1 (step S37).
  • the vehicle reservation management device 101 performs notification processing for notifying the next reservation person, etc. that the vehicle to be reserved has been changed (step S38), and acquires the latest current location information and traffic congestion information again (step S38). S32).
  • the vehicle reservation management device 101 determines that the vehicle to be reserved does not need to be changed (NO in step S36), and updates the latest current location information. Then, the traffic congestion information is obtained again (step S32).
  • FIG. 16 is a flowchart that defines an example of an operation procedure when the modification 4 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs abnormality processing.
  • vehicle reservation management device 101 monitors storage of abnormality information in storage unit 4 (NO in step S41), and when abnormality information is saved (YES in step S41), The user is notified by e-mail or the like that there is an abnormality in the vehicle 91 and that the use of a substitute vehicle is urged (step S42).
  • FIG. 17 is a flowchart that defines an example of an operation procedure when the modification 5 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs reservation release processing.
  • vehicle reservation management device 101 waits for the return of vehicle 91 (NO in step S51), and when determining that vehicle 91 has been returned (YES in step S51), the current time and the current reservation time If the current reservation time remains (YES in step S52), the end time of the reservation time is changed to the current time, the reservation time on the reservation management screen G1 is updated, and the current reservation time is updated. The reservation is released (step S53).
  • a part or all of the functions of the vehicle reservation management device 101 according to the embodiment of the present disclosure may be provided by cloud computing. That is, the vehicle reservation management device 101 according to the embodiment of the present disclosure may be configured by a plurality of cloud servers or the like.
  • a vehicle reservation management device that determines availability or corrects the reservation time.

Abstract

Ce dispositif de gestion de réservation de véhicule comprend : une unité d'acquisition d'informations d'opération pour acquérir des informations d'opération qui ont été entrées par l'intermédiaire d'une opération par un utilisateur et qui indiquent un lieu de départ d'un véhicule, un lieu de destination du véhicule et un temps de réservation du véhicule ; et une unité de traitement pour afficher la faisabilité d'acceptation de réservation pour le véhicule sur la base de l'emplacement de départ, de l'emplacement de destination et du temps de réservation.
PCT/JP2022/045626 2022-01-14 2022-12-12 Dispositif de gestion de réservation de véhicule, procédé de gestion de réservation de véhicule et programme de gestion de réservation de véhicule WO2023136011A1 (fr)

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JP2022004182 2022-01-14

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Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2013137181A1 (fr) * 2012-03-12 2013-09-19 日産自動車株式会社 Système et procédé de partage de véhicule
US20150142518A1 (en) * 2012-05-22 2015-05-21 Mobiag, Lda. System for making available for hire vehicles from a fleet aggregated from a plurality of vehicle fleets
WO2021192827A1 (fr) * 2020-03-26 2021-09-30 パナソニックＩｐマネジメント株式会社 Système de gestion de réservation de véhicule, procédé de gestion de réservation de véhicule et programme

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2013137181A1 (fr) * 2012-03-12 2013-09-19 日産自動車株式会社 Système et procédé de partage de véhicule
US20150142518A1 (en) * 2012-05-22 2015-05-21 Mobiag, Lda. System for making available for hire vehicles from a fleet aggregated from a plurality of vehicle fleets
WO2021192827A1 (fr) * 2020-03-26 2021-09-30 パナソニックＩｐマネジメント株式会社 Système de gestion de réservation de véhicule, procédé de gestion de réservation de véhicule et programme

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