WO2023136011A1 - Vehicle reservation management device, vehicle reservation management method, and vehicle reservation management program - Google Patents

Vehicle reservation management device, vehicle reservation management method, and vehicle reservation management program Download PDF

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Publication number
WO2023136011A1
WO2023136011A1 PCT/JP2022/045626 JP2022045626W WO2023136011A1 WO 2023136011 A1 WO2023136011 A1 WO 2023136011A1 JP 2022045626 W JP2022045626 W JP 2022045626W WO 2023136011 A1 WO2023136011 A1 WO 2023136011A1
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Prior art keywords
vehicle
reservation
time
information
reservation management
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PCT/JP2022/045626
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French (fr)
Japanese (ja)
Inventor
智之 北田
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住友電気工業株式会社
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Publication of WO2023136011A1 publication Critical patent/WO2023136011A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services

Definitions

  • the present disclosure relates to a vehicle reservation management device, a vehicle reservation management method, and a vehicle reservation management program.
  • This application claims priority based on Japanese application No. 2022-004182 filed on January 14, 2022, and incorporates all the descriptions described in the Japanese application.
  • Patent Document 1 discloses a reservation management system for facilities as follows. That is, the reservation management system includes an article management device for storing facility-related articles for using the facility, a storage unit for storing reservation information indicating a reservation for use of the facility, and controlling the article management device according to the reservation information. , a cancellation waiting acceptance part for accepting the cancellation waiting for the use reservation, and a cancellation waiting advance part for advancing the cancellation waiting for the canceled use reservation to the use reservation when the use reservation is cancelled.
  • a vehicle reservation management device of the present disclosure includes an operation information acquisition unit that acquires operation information indicating a vehicle departure point, a vehicle destination, and a vehicle reservation time input by a user's operation; a processing unit that displays whether or not the reservation of the vehicle can be accepted based on the destination and the reservation time.
  • a vehicle reservation management method of the present disclosure is a vehicle reservation management method in a vehicle reservation management device, and includes operation information indicating a departure point of a vehicle, a destination of the vehicle, and a reservation time of the vehicle, which are input by a user's operation. and displaying whether or not the vehicle can be reserved based on the departure point, the destination, and the reservation time.
  • a vehicle reservation management program is a vehicle reservation management program used in a vehicle reservation management device, wherein a computer controls a vehicle departure point, a vehicle destination, and a vehicle reservation input by a user's operation.
  • FIG. 1 is a diagram showing the configuration of a vehicle reservation management system according to an embodiment of the present disclosure.
  • FIG. 2 is a diagram showing the configuration of a vehicle reservation management device in the vehicle reservation management system according to the embodiment of the present disclosure.
  • FIG. 3 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 4 is a diagram showing a specific example of a reservation time and vehicle selection operation by a user on a screen displayed by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 5 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 1 is a diagram showing the configuration of a vehicle reservation management system according to an embodiment of the present disclosure.
  • FIG. 2 is a diagram showing the configuration of a vehicle reservation management device in the vehicle reservation management system according to the embodiment of the present disclosure.
  • FIG. 3 is
  • FIG. 6 is a diagram showing another example of destination input in the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 7 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 8 is a diagram showing an example of a screen displayed on the terminal device 202 by the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 9 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 10 is a diagram showing an example of a screen displayed on the terminal device 202 by the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • FIG. 11 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation before confirming the reservation.
  • FIG. 12 is a flowchart that defines an example of an operation procedure when the modified example 1 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation.
  • FIG. 13 is a flowchart that defines an example of an operation procedure when the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before the reservation is confirmed.
  • FIG. 14 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation after the reservation is confirmed.
  • FIG. 15 is a flowchart that defines an example of an operation procedure when the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation after confirming the reservation.
  • FIG. 16 is a flowchart that defines an example of an operation procedure when the modification 4 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs abnormality processing.
  • FIG. 17 is a flowchart that defines an example of an operation procedure when the modification 5 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs reservation release processing.
  • the present disclosure has been made to solve the above-described problems, and its object is to provide a vehicle reservation management device, a vehicle reservation management method, and a vehicle reservation management that enable more efficient use of vehicles in vehicle reservations. to provide the program.
  • a vehicle reservation management device acquires operation information indicating a departure point of a vehicle, a destination of the vehicle, and a reservation time of the vehicle, input by a user's operation.
  • the user can appropriately determine whether or not to accept a vehicle reservation.
  • the reservation of excessive reservation time is reduced, and the vehicle can be used more efficiently in vehicle reservation.
  • the vehicle reservation management device further includes a travel information acquisition unit that acquires at least one of statistical information on required travel time of the vehicle and traffic information, and the processing unit acquires the departure point and the destination. In addition to the reservation time, whether or not the reservation corresponding to the operation can be accepted may be displayed based on at least one of the statistical information and the traffic information.
  • the reliability of whether or not a vehicle reservation can be accepted displayed by the processing unit is improved, and the user can more appropriately determine whether or not a vehicle reservation can be accepted.
  • the vehicle reservation management device further includes a travel information acquisition unit that acquires at least one of statistical information on required travel time of the vehicle and traffic information, and the processing unit acquires the departure point and the destination.
  • the reservation time may be corrected based on at least one of the statistical information and the traffic information in addition to the reservation time, and the corrected reservation time may be displayed.
  • the vehicle reservation management device further includes a status information acquisition unit that acquires status information indicating the reservation status of the vehicle, and the processing unit acquires status information based on the corrected reservation time and the reservation status. , whether or not the reservation corresponding to the operation can be accepted may be displayed.
  • the vehicle reservation management device further includes a current location information acquiring unit that acquires current location information indicating the current location of the vehicle that has started to be used, and a scheduled return location information that acquires scheduled return location information indicating the scheduled return location of the vehicle. a location information acquisition unit, wherein the processing unit corrects the reservation time based on the scheduled return location of the vehicle that has been put into use, the current location, and the current time, and displays the corrected reservation time. good too.
  • the vehicle reservation management device further includes a current location information acquiring unit that acquires current location information indicating the current location of the vehicle that has started to be used, and a scheduled return location information that acquires scheduled return location information indicating the scheduled return location of the vehicle. and a location information acquisition unit, wherein the processing unit notifies the next reservation person of the vehicle based on the scheduled return location and the current location of the vehicle that has been put into use, and the current time. good.
  • the vehicle reservation management device further includes a congestion information acquisition unit that acquires congestion information, and the processing unit updates the statistical information of the required travel time of the vehicle based on the current location and the congestion information. Then, the reservation time before correction may be corrected based on the updated statistical information of the required travel time, the scheduled return location, and the current time, and the corrected reservation time may be displayed.
  • the vehicle reservation management device further includes a congestion information acquisition unit that acquires congestion information, and the processing unit updates the statistical information of the travel time required for the vehicle based on the current location and the congestion information. Then, based on the updated statistical information of required travel time, the scheduled return location, and the current time, a notification process may be performed to the next person who reserved the vehicle.
  • the processing unit determines the return of the vehicle that has started to be used, and when determining that the vehicle has been returned, corrects and shortens the reservation time before correction or the reservation time after correction. good too.
  • the vehicle reservation management device further includes an abnormality information acquisition unit that acquires abnormality information regarding an abnormality of the vehicle, and the processing unit notifies a person who reserves the vehicle for the next time based on the abnormality information. Notification processing may be performed.
  • the vehicle reservation management device includes an operation information acquisition unit that acquires operation information input by a user's operation indicating a departure point of the vehicle, a destination of the vehicle, and a stay time of the vehicle at the destination. a travel information acquisition unit that acquires at least one of statistical information and traffic information of the required travel time of the vehicle; the departure point and the destination, at least one of the statistical information and the traffic information, and the stay time; and a processing unit that displays the reservation time of the vehicle calculated based on.
  • the user can display an appropriate reservation time in consideration of the length of stay at the destination using the vehicle.
  • a vehicle reservation management method is a vehicle reservation management method in a vehicle reservation management device, in which a departure point of a vehicle, a destination of the vehicle and the A step of acquiring operation information indicating a reservation time of the vehicle, and a step of displaying whether or not the reservation of the vehicle can be accepted based on the departure point, the destination, and the reservation time.
  • the user can appropriately determine whether or not to accept a vehicle reservation.
  • the reservation of excessive reservation time is reduced, and the vehicle can be used more efficiently in vehicle reservation.
  • a vehicle reservation management program is a vehicle reservation management program used in a vehicle reservation management device, wherein a computer receives a starting point of a vehicle, the vehicle, and an operation information acquisition unit that acquires operation information indicating the destination and the reservation time of the vehicle; a processing unit that displays whether or not the vehicle reservation can be accepted based on the departure point, the destination, and the reservation time; It is a program for functioning as
  • the user can appropriately determine whether or not to accept a vehicle reservation.
  • the reservation of excessive reservation time is reduced, and the vehicle can be used more efficiently in vehicle reservation.
  • One aspect of the present disclosure can be realized not only as a vehicle reservation management device including such a characteristic processing unit, but also as a semiconductor integrated circuit that realizes part or all of the vehicle reservation management device, It can be realized as a system including a vehicle reservation management device.
  • FIG. 1 is a diagram showing the configuration of a vehicle reservation management system according to an embodiment of the present disclosure.
  • vehicle reservation management system 301 includes vehicle reservation management device 101 and one or more terminal devices 202 .
  • Vehicle reservation management system 301 manages reservations for one or more vehicles 91 .
  • the vehicle reservation management device 101 manages the reservation status of each vehicle 91, and displays a reservation management screen on the terminal device 202 according to the user's operation on the terminal device 202.
  • the vehicle reservation management device 101 receives operation information indicating user's operation details via a network 401 such as the Internet, and also receives vehicle information such as the current location from the vehicle 91 . Based on the operation information and the vehicle information, the vehicle reservation management device 101 creates screen information indicating the contents of the reservation management screen, and transmits the screen information to the terminal device 202 via the network 401 . Note that the vehicle reservation management device 101 may be configured so as not to use vehicle information for creating screen information.
  • the terminal device 202 displays a reservation management screen based on the screen information received from the vehicle reservation management device 101.
  • FIG. 2 is a diagram showing the configuration of the vehicle reservation management device in the vehicle reservation management system according to the embodiment of the present disclosure.
  • vehicle reservation management device 101 includes communication unit 1 , acquisition unit 2 , processing unit 3 and storage unit 4 .
  • the acquisition unit 2 functions as an operation information acquisition unit, a movement information acquisition unit, a current location information acquisition unit, a congestion information acquisition unit, and an abnormality information acquisition unit.
  • Acquisition unit 2 and processing unit 3 function as a status information acquisition unit.
  • the processing unit 3 is implemented by processors such as a CPU (Central Processing Unit) and a DSP (Digital Signal Processor).
  • Storage unit 4 is, for example, a non-volatile memory.
  • the acquisition unit 2 includes a processing circuit that processes various information acquired via the communication unit 1 and outputs the processed information to the processing unit 3 .
  • a processing circuit is, for example, a CPU or a DSP.
  • the communication unit 1 can communicate with other devices such as the terminal device 202 and the vehicle 91 via the network 401 .
  • the communication unit 1 receives various information from the terminal device 202 and the vehicle 91 and outputs the information to the acquisition unit 2 .
  • the communication unit 1 transmits various information received from the processing unit 3 to the terminal device 202 via the network 401 .
  • the communication unit 1 is a communication module that includes a communication circuit and performs wired or wireless communication with an external device.
  • Acquisition unit 2 outputs operation information received from terminal device 202 via network 401 and communication unit 1 to processing unit 3 .
  • the processing unit 3 Based on the operation information received from the acquisition unit 2, the processing unit 3 creates screen information indicating the content of the reservation management screen, and transmits it to the terminal device 202 via the communication unit 1.
  • the processing unit 3 creates and updates status information indicating the reservation status of each vehicle 91 managed by the vehicle reservation management system 301 , and stores it in the storage unit 4 .
  • the acquisition unit 2 may be configured to receive status information created or updated by another device via the network 401 and the communication unit 1 and store it in the storage unit 4 as the status information acquisition unit.
  • the status information includes the base, passenger capacity, vehicle type, reserved time, etc. of each vehicle 91 managed by the vehicle reservation management system 301 .
  • FIG. 3 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the acquisition unit 2 acquires operation information indicating the departure point of the vehicle 91, the destination of the vehicle 91, and the reservation time of the vehicle 91, input by the user's operation.
  • the reservation time may be specified by a combination of the reservation start time and the reservation end time, or may be specified by a combination of the length of the reservation time and the reservation start time. Alternatively, it may be designated by a combination of the length of the reservation time and the reservation end time.
  • the processing unit 3 creates screen information showing a reservation management screen G1 for the user to reserve the vehicle 91.
  • the reservation management screen G1 includes areas R1 and R2.
  • the area R1 includes the vehicle type, maximum number of passengers, departure point, and reservation target date and time, which are the contents of the user's reservation.
  • a calendar in which the date corresponding to the date and time to be reserved is highlighted is displayed in the upper left part of the reservation management screen G1.
  • the user operates the terminal device 202 to enter the vehicle type, maximum number of passengers, departure point, and reservation date and time in the area R1, and click the "narrow down" button.
  • the user selects and inputs a usage start time and a usage end time from a pull-down menu.
  • the terminal device 202 creates operation information indicating this operation content, and transmits it to the vehicle reservation management device 101 .
  • the acquisition unit 2 outputs the operation information received from the terminal device 202 via the communication unit 1 to the processing unit 3 .
  • the processing unit 3 refers to the situation information stored in the storage unit 4, searches for a vehicle 91 that satisfies the reservation content indicated by the operation information received from the acquisition unit 2, creates screen information indicating the search result, and displays the information on the terminal device. 202. That is, the processing unit 3 displays the search result of the vehicle 91 that can be reserved on the terminal device 202 based on the situation information.
  • the terminal device 202 displays the search result indicated by the screen information received from the vehicle reservation management device 101.
  • the vehicle names, departure points, vehicle types, maximum number of passengers of four vehicles 91, and the reserved time at the reservation target date and time are displayed in the area R2.
  • the processing unit 3 creates screen information indicating all the vehicles 91 managed by the vehicle reservation management system 301 and transmits the screen information to the terminal device 202 .
  • the terminal device 202 holds the screen information received from the vehicle reservation management device 101 when the vehicle reservation application is activated, etc., and when the user clicks the "cancel narrowing down" button, the management target of the vehicle reservation management system 301 is selected. It may be configured to display a screen showing all the vehicles 91 that are .
  • FIG. 4 is a diagram showing a specific example of a reservation time and vehicle selection operation by the user on a screen displayed by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the user selects a portion A1 corresponding to the vehicle and reservation time in region R2 by a drag operation.
  • the terminal device 202 highlights the relevant portion, creates operation information indicating this operation content, and transmits it to the vehicle reservation management device 101 .
  • the processing unit 3 receives the operation information and displays a screen for accepting the input of the user's destination.
  • FIG. 5 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the processing unit 3 displays the content of the proposal regarding the reservation of the vehicle 91 based on the departure point, destination and reservation time.
  • the acquisition unit 2 acquires statistical information on the required travel time of the vehicle 91 . More specifically, the acquisition unit 2 receives the statistical information from another device such as a server via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
  • the processing unit 3 determines whether or not the reservation corresponding to the user's input operation can be accepted based on the departure point, destination, reservation time, and statistical information, and displays the determination result. More specifically, the processing unit 3 calculates the required travel time of the vehicle 91 based on the departure point, the destination, and the statistical information, and based on the result of comparison between the travel required time and the reservation time, the user's input It determines whether or not the reservation corresponding to the operation can be accepted. Note that the processing unit 3 may be configured to calculate the required travel time by performing some calculation without using the statistical information.
  • the processing unit 3 receives the operation information, and displays an input portion D1 for receiving the input of the user's destination in the area R2.
  • Input part D1 is, for example, a pop-up window.
  • the input portion D1 displays the reservation details and the name of the person who made the reservation, which the user has input in the area R1.
  • the user By operating the terminal device 202, the user inputs the destination in the input portion D1. In the example shown in FIG. 5, the user selects and inputs a registered destination from a pull-down menu.
  • FIG. 6 is a diagram showing another example of destination input in the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the processing unit 3 displays the position clicked by the user on the map as the destination, and displays the route from the departure point to the destination on the map. Further, the processing unit 3 calculates, for example, the required travel time, which is the round trip time between the current location and the destination, based on the statistical information stored in the storage unit 4, and displays it on the map.
  • the processing unit 3 displays the required travel time in the input part D1 after the user inputs the destination.
  • the processing unit 3 displays the predicted travel time when using a toll road and the predicted travel time when using a general road as the required travel time.
  • the processing unit 3 compares, for example, the estimated travel time of a toll road with the reservation time as the required travel time, and if the travel required time is longer than the reservation time, it displays that the content of the user's reservation cannot be accepted. do.
  • the processing unit 3 selects the "registration" button in the input part D1. A mark of "Not Acceptable” is added to indicate that it is not acceptable. In this case, the processing unit 3 does not accept even if the user clicks the "Register” button, and does not register the content of the reservation.
  • FIG. 7 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the processing unit 3 compares the travel required time and the reservation time again. Then, if the required travel time is less than or equal to the reservation time, the processing unit 3 erases the display indicating that the contents of the user's reservation cannot be accepted, and confirms the reservation in response to the user's clicking of the "registration" button. Register content. In addition, the processing unit 3 displays a reservation part A2 indicating the reservation time and the name of the person making the reservation in the area R2, and updates the state information in the storage unit 4 by reflecting the reservation details. In the example shown in FIG. 7, the reservation time from 13:00 to 15:00 initially input by the user is extended to 3 hours from 13:00 to 16:00, which is longer than the travel time of 2 hours and 22 minutes. Secured.
  • the processing unit 3 corrects the reservation time based on the departure point, the destination, the reservation time, and the statistical information, and displays it as the content of the proposal regarding the reservation of the vehicle 91 . More specifically, the processing unit 3 calculates the required travel time of the vehicle 91 based on the departure point, the destination, and the statistical information, and based on the result of comparison between the travel required time and the reservation time, the user's input Make corrections to the reserved time.
  • the processing unit 3 corrects and displays the reservation end time in the input portion D1 shown in FIG. 5, for example, so that the booked time is longer than the required travel time. .
  • the processing unit 3 registers the reservation contents after the correction of the reservation time, for example, in the area R2 as shown in FIG. Display the reservation part A2 showing the time and reservation person's name.
  • the processing unit 3 updates the status information in the storage unit 4 by reflecting the content of the reservation after the correction of the reservation time.
  • processing unit 3 is not limited to the configuration for extending the reservation time as described above. may be configured to shorten and display the reservation end time.
  • processing unit 3 may further determine whether or not to accept the reservation corresponding to the user's input operation based on the corrected reservation time and reservation status, and display the determination result.
  • the processing unit 3 refers to the status information stored in the storage unit 4 and determines that the reservation time after the extension overlaps with the reservation time of the next subscriber. In this case, a message indicating that the user's reservation cannot be accepted is displayed.
  • the processing unit 3 calculates the reservation time of the vehicle 91 based on the departure point, the destination, the statistical information, and the staying time, and displays it as the content of the proposal regarding the reservation of the vehicle 91.
  • FIG. 8 is a diagram showing an example of a screen displayed on the terminal device 202 by the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the processing unit 3 displays an area R1 for receiving the input of the user's destination, unlike the area R1 shown in FIG.
  • the processing unit 3 displays an area R1 including the "destination visit date and time” instead of the "reservation target date and time.” That is, the region R1 includes the vehicle type, maximum number of passengers, departure point, destination, visit date and stay time, which are the reservation contents of the user.
  • the processing unit 3 calculates, for example, one-way travel time between the current location and the destination based on the statistical information stored in the storage unit 4. Calculate the required time. Then, the processing unit 3 calculates the reservation time based on the travel required time and the staying time.
  • the processing unit 3 puts a reservation part A4 indicating a reservation time that takes into consideration the required travel time to the stay time, that is, a time range that includes the time based on the required travel time before and after the stay time, along with a part A3 that indicates the stay time, in the region R2. Highlight in
  • the processing unit 3 displays a reservation confirmation portion D2 in which the reservation time is corrected based on the reservation details input by the user in the area R2.
  • the reservation confirmation portion D2 is, for example, a pop-up window.
  • the reservation confirmation portion D2 displays the date and time of the reservation, the name of the person making the reservation, the number of passengers, and the estimated traveling time.
  • the reservation date and time is a period in which the start point and end point of the time range are the departure time and the arrival time, respectively.
  • the reservation time from 12:00 to 16:00 is calculated by adding the estimated travel time of 47 minutes, which is the required travel time, to the destination visit date and time entered by the user from 13:00 to 15:00. and displayed.
  • the processing unit 3 registers the reservation contents including the calculated reservation time in response to the click of the "registration" button by the user in the reservation confirmation part D2, and, similarly to the contents shown in FIG. Display the time and reservation name.
  • the processing unit 3 updates the status information in the storage unit 4 by reflecting the content of the reservation to be registered.
  • Acquisition unit 2 acquires current location information indicating the current location of vehicle 91 that has been started to be used by a reservation person.
  • the communication unit 1 receives the current location information periodically transmitted from the vehicle 91 , which is an example of vehicle information, via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
  • the processing unit 3 performs notification processing to the next reservation person of the vehicle 91 based on the scheduled return location and current location of the vehicle 91 that the reservation person has started using, and the current time.
  • the scheduled return information indicating the scheduled return location of the vehicle 91 is acquired by the acquisition unit 2 functioning as a scheduled return information acquisition unit.
  • the processing unit 3 performs notification processing based on the scheduled return location of the vehicle 91, the current location, the current time, and the destination. After the vehicle 91 arrives at the destination, the processing unit 3 performs notification processing based on the scheduled return location of the vehicle 91, the current location, and the current time without using the destination.
  • FIG. 9 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the acquisition unit 2 may be configured to acquire traffic congestion information. More specifically, the acquisition unit 2 receives traffic congestion information from another device such as a server via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
  • the processing unit 3 updates the required travel time of the vehicle 91 based on the current location and the traffic information, and notifies the next reservation person of the vehicle 91 based on the updated required travel time, the scheduled return location and the current time. process.
  • the processing unit 3 displays a cursor C1 indicating the current location of the vehicle 91 that has been put into use on the map in the area R2 based on the current location information.
  • the processing unit 3 also displays a time bar B1 indicating the current time in the region R2.
  • a reservation portion A11 corresponding to the reservation of the user who is currently using the vehicle 91 and a reservation portion A12 corresponding to the reservation of the next reservation of the vehicle 91 are displayed.
  • the processing unit 3 may be configured to use the current time only for internal processing and not to display the time bar B1.
  • the processing unit 3 periodically or irregularly refers to the latest current location information, traffic congestion information, and statistical information stored in the storage unit 4, and calculates the scheduled return time of the vehicle 91 to the scheduled return location. Then, if the scheduled return time is later than the end time of the reserved time, the processing unit 3 notifies the user who made the reservation by e-mail or the like that the person who made the reservation is not likely to be able to return the vehicle 91 within the reserved time. Notification processing to be performed. Then, the user receives the notification and performs an operation to extend the reservation time, for example.
  • the processing unit 3 may be configured to perform similar notification processing to the administrator of the vehicle reservation management system 301, or if there is a person who has reserved the vehicle 91 for the next time, the processing unit 3 notifies the person who has reserved the vehicle 91 for the next time. may be configured to perform
  • the scheduled return location may be the same as the departure location, or it may be different. That is, the operation information may further indicate the planned return location input by the user.
  • FIG. 10 is a diagram showing an example of a screen displayed on the terminal device 202 by the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure.
  • the processing unit 3 corrects and displays the reservation time based on the scheduled return location and current location of the vehicle 91 that the reservation person has started using, and the current time.
  • the processing unit 3 corrects the reservation time based on the scheduled return location of the vehicle 91, the current location, the current time, and the destination. After the vehicle 91 arrives at the destination, the processing unit 3 corrects the reservation time based on the scheduled return location of the vehicle 91, the current location, and the current time without using the destination.
  • the processing unit 3 updates the travel time required for the vehicle 91 based on the current location and traffic information, and corrects and displays the reservation time based on the updated travel time, scheduled return location, and current time. .
  • processing unit 3 corrects the reservation time so that the scheduled return time is included, and corrects the reservation time after correction. is displayed.
  • the processing unit 3 refers to the situation information stored in the storage unit 4, and if the corrected reservation time overlaps with the reservation part A12 of the next reservation, the vehicle to be reserved by the next reservation is selected as the substitute vehicle. , and the reservation portion A13 corresponding to the changed reservation is displayed in the region R2.
  • the processing unit 3 updates the status information in the storage unit 4 by reflecting the changed reservation contents.
  • the processing unit 3 performs notification processing for notifying the next reservation person by e-mail or the like that the reserved vehicle has been changed.
  • the processing unit 3 may be configured to perform similar notification processing to the administrator of the vehicle reservation management system 301 or may be configured to perform notification processing to the current user of the vehicle 91 .
  • the reservation time from 13:00 to 15:00 which is the reservation content of the user, is extended from 13:00 to 16:15, and the reservation time of the next reservation is from 16:00 to 18:00. Due to partial overlap, the vehicle to be reserved by the next reservation person is changed to another vehicle 91 .
  • the acquisition unit 2 receives abnormality information, which is an example of vehicle information, from the vehicle 91 via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
  • the anomaly information indicates, for example, a low battery level or a low gasoline level.
  • the processing unit 3 When the abnormality information is stored in the storage unit 4, the processing unit 3 notifies the user by e-mail or the like that there is an abnormality in the vehicle 91 to be used and that the use of an alternative vehicle is urged. Then, the user receives the notification and performs an operation to change the vehicle for reservation, for example.
  • the processing unit 3 determines the return of the vehicle 91 that has started to be used, and when determining that the vehicle 91 has been returned, corrects and shortens the reservation time and displays it.
  • the processing unit 3 determines that the vehicle 91 has been returned when the current location of the vehicle 91 indicated by the current location information is near the scheduled return location and a predetermined time has passed. Then, if the current reservation time remains, that is, if the current time is before the end time of the reservation time, the processing unit 3 changes the end time of the reservation time to the current time, and changes the end time of the reservation time to the current time. Update the part and release the current reservation.
  • the processing unit 3 may be configured to determine that the vehicle 91 has been returned by operating a button on the vehicle 91 or another device, or a button on a vehicle reservation application screen, or the like.
  • the vehicle reservation management device 101 may be configured to display on the terminal device 202 a combination of part or all of the display contents of each example including the content of the proposal regarding the reservation of the vehicle 91 described above. Further, the vehicle reservation management device 101 may be configured so as not to perform the above-described "processing after confirmation of reservation". Also, the processing unit 3 may be configured to display the content of each of the above examples on the terminal device 202 using current traffic information instead of using statistical information. In this case, for example, the acquisition unit 2 functioning as a movement information acquisition unit receives current traffic information from another device such as a server via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
  • the vehicle reservation management device 101 includes a computer including a memory, and an arithmetic processing unit such as a CPU in the computer reads out from the memory and executes a program including part or all of the steps of the following flowcharts.
  • This program can be installed externally. This program is distributed in a state stored in a recording medium or via a communication line.
  • FIG. 11 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation.
  • vehicle reservation management device 101 first waits for an operation by the user. More specifically, the vehicle reservation management device 101 waits for reception of operation information indicating a user's operation on the reservation management screen G1.
  • the operation is, for example, an input operation of a destination or the like in the input portion D1 (NO in step S1).
  • step S1 when the operation information is received (YES in step S1), the vehicle reservation management device 101 acquires statistical information from the storage unit 4 (step S2), calculates the required travel time, and displays the information on the reservation management screen G1. display (step S3).
  • the vehicle reservation management device 101 compares the required travel time and the reserved time, and if the required travel time is less than or equal to the reserved time (YES in step S4), the user clicks the "Register” button. Accordingly, the content of the reservation is registered, and the reservation time and the name of the person making the reservation are displayed on the reservation management screen G1 (step S5).
  • the vehicle reservation management device 101 displays on the reservation management screen G1 that the content of the user's reservation cannot be accepted (step S6). ), and waits for a new input operation by the user (NO in step S1).
  • FIG. 12 is a flowchart defining an example of an operation procedure when the modified example 1 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation.
  • steps S11, S12 and S13 are the same as steps S1, S2 and S3 shown in FIG.
  • the vehicle reservation management device 101 compares the required travel time and the reserved time, and if the required travel time is less than the reserved time (NO in step S14), the reserved time is greater than or equal to the required travel time. As shown, the reservation end time is corrected and displayed on the reservation management screen G1 (step S15).
  • the vehicle reservation management device 101 registers the reservation details in response to the user clicking the "Register” button, and displays the reservation time and reservation person's name on the reservation management screen G1 (step S16).
  • FIG. 13 is a flow chart defining an example of an operation procedure when the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation.
  • vehicle reservation management device 101 first waits for a predetermined operation by the user. More specifically, the vehicle reservation management device 101 waits for reception of operation information indicating a user's predetermined operation on the reservation management screen G1.
  • the predetermined operation is, for example, an input operation of a destination, stay time, etc. in region R1 (NO in step S61).
  • step S61 when the operation information is received (YES in step S61), the vehicle reservation management device 101 acquires statistical information from the storage unit 4 (step S62), calculates the required travel time, and displays the information on the reservation management screen G1. display (step S63).
  • the vehicle reservation management device 101 calculates the reservation time based on the required travel time and stay time, and displays it on the reservation management screen G1 (step S64).
  • the vehicle reservation management device 101 registers the reservation details including the calculated reservation time in response to the click of the "Register” button by the user, and displays the reservation time and the reservation person's name on the reservation management screen G1 (step S65).
  • FIG. 14 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation after the reservation is confirmed.
  • vehicle reservation management device 101 first acquires statistical information from storage unit 4 (step S21).
  • the vehicle reservation management device 101 acquires the latest current location information and traffic congestion information from the storage unit 4. This acquisition process is performed regularly or irregularly (step S22).
  • the vehicle reservation management device 101 calculates the scheduled return time of the vehicle 91 to the scheduled return location based on the latest current location information, traffic congestion information, and statistical information (step S23).
  • the vehicle reservation management device 101 compares the scheduled return time with the end time of the reserved time, and if the scheduled return time is later than the end time of the reserved time, determines that it is impossible to return (YES in step S24), The notification process to the user or the like as described above is performed (step S25). Then, the vehicle reservation management device 101 acquires the latest current location information and traffic congestion information again (step S22).
  • the vehicle reservation management device 101 determines that it is possible to return (NO in step S24), and acquires the latest current location information and traffic congestion information again (step S22). ).
  • FIG. 15 is a flow chart defining an example of an operation procedure when the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation after the reservation is confirmed.
  • steps S31, S32 and S33 are the same as steps S21, S22 and S23 shown in FIG.
  • the vehicle reservation management device 101 compares the scheduled return time with the end time of the reserved time, and if the scheduled return time is later than the end time of the reserved time, determines that the vehicle cannot return (YES in step S34), The reservation time is corrected so as to include the scheduled return time, and is displayed on the reservation management screen G1 (step S35).
  • the vehicle reservation management device 101 refers to the state information stored in the storage unit 4, and if the corrected reservation time overlaps with the reservation time of the next reservation person (YES in step S36), the next reservation is made.
  • the reservation details of the reservation person are changed to the alternative vehicle, and the changed reservation details are displayed on the reservation management screen G1 (step S37).
  • the vehicle reservation management device 101 performs notification processing for notifying the next reservation person, etc. that the vehicle to be reserved has been changed (step S38), and acquires the latest current location information and traffic congestion information again (step S38). S32).
  • the vehicle reservation management device 101 determines that the vehicle to be reserved does not need to be changed (NO in step S36), and updates the latest current location information. Then, the traffic congestion information is obtained again (step S32).
  • FIG. 16 is a flowchart that defines an example of an operation procedure when the modification 4 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs abnormality processing.
  • vehicle reservation management device 101 monitors storage of abnormality information in storage unit 4 (NO in step S41), and when abnormality information is saved (YES in step S41), The user is notified by e-mail or the like that there is an abnormality in the vehicle 91 and that the use of a substitute vehicle is urged (step S42).
  • FIG. 17 is a flowchart that defines an example of an operation procedure when the modification 5 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs reservation release processing.
  • vehicle reservation management device 101 waits for the return of vehicle 91 (NO in step S51), and when determining that vehicle 91 has been returned (YES in step S51), the current time and the current reservation time If the current reservation time remains (YES in step S52), the end time of the reservation time is changed to the current time, the reservation time on the reservation management screen G1 is updated, and the current reservation time is updated. The reservation is released (step S53).
  • a part or all of the functions of the vehicle reservation management device 101 according to the embodiment of the present disclosure may be provided by cloud computing. That is, the vehicle reservation management device 101 according to the embodiment of the present disclosure may be configured by a plurality of cloud servers or the like.
  • a vehicle reservation management device that determines availability or corrects the reservation time.

Abstract

This vehicle reservation management device comprises: an operation information acquisition unit for acquiring operation information that has been inputted through operation by a user and that indicates a departure place of a vehicle, a destination place of the vehicle, and a reservation time of the vehicle; and a processing unit for displaying the feasibility of accepting reservation for the vehicle on the basis of the departure place, the destination place, and the reservation time.

Description

車両予約管理装置、車両予約管理方法および車両予約管理プログラムVehicle Reservation Management Device, Vehicle Reservation Management Method, and Vehicle Reservation Management Program
 本開示は、車両予約管理装置、車両予約管理方法および車両予約管理プログラムに関する。
 本出願は、2022年1月14日出願の日本出願第2022-004182号に基づく優先権を主張し、前記日本出願に記載された全ての記載内容を援用するものである。
The present disclosure relates to a vehicle reservation management device, a vehicle reservation management method, and a vehicle reservation management program.
This application claims priority based on Japanese application No. 2022-004182 filed on January 14, 2022, and incorporates all the descriptions described in the Japanese application.
 設備の予約管理を行うための技術が開発されている。たとえば、特開2020-107135号公報(特許文献1)には、以下のような設備の予約管理システムが開示されている。すなわち、予約管理システムは、設備を利用するための設備関連物品を格納する物品管理装置と、前記設備の利用予約を示す予約情報を記憶する記憶部と、前記予約情報に従って前記物品管理装置を制御する連携部と、前記利用予約に対するキャンセル待ちを受け付けるキャンセル待ち受付部と、前記利用予約がキャンセルされた場合、キャンセルされた利用予約に対するキャンセル待ちを利用予約に繰り上げるキャンセル待ち繰上げ部と、を備える。 Technology is being developed for managing equipment reservations. For example, Japanese Patent Laying-Open No. 2020-107135 (Patent Document 1) discloses a reservation management system for facilities as follows. That is, the reservation management system includes an article management device for storing facility-related articles for using the facility, a storage unit for storing reservation information indicating a reservation for use of the facility, and controlling the article management device according to the reservation information. , a cancellation waiting acceptance part for accepting the cancellation waiting for the use reservation, and a cancellation waiting advance part for advancing the cancellation waiting for the canceled use reservation to the use reservation when the use reservation is cancelled.
特開2020-107135号公報JP 2020-107135 A
 本開示の車両予約管理装置は、ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の予約時間を示す操作情報を取得する操作情報取得部と、前記出発地、前記目的地および前記予約時間に基づいて、前記車両の予約の受付可否を表示する処理部とを備える。 A vehicle reservation management device of the present disclosure includes an operation information acquisition unit that acquires operation information indicating a vehicle departure point, a vehicle destination, and a vehicle reservation time input by a user's operation; a processing unit that displays whether or not the reservation of the vehicle can be accepted based on the destination and the reservation time.
 本開示の車両予約管理方法は、車両予約管理装置における車両予約管理方法であって、ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の予約時間を示す操作情報を取得するステップと、前記出発地、前記目的地および前記予約時間に基づいて、前記車両の予約の受付可否を表示するステップとを含む。 A vehicle reservation management method of the present disclosure is a vehicle reservation management method in a vehicle reservation management device, and includes operation information indicating a departure point of a vehicle, a destination of the vehicle, and a reservation time of the vehicle, which are input by a user's operation. and displaying whether or not the vehicle can be reserved based on the departure point, the destination, and the reservation time.
 本開示の車両予約管理プログラムは、車両予約管理装置において用いられる車両予約管理プログラムであって、コンピュータを、ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の予約時間を示す操作情報を取得する操作情報取得部と、前記出発地、前記目的地および前記予約時間に基づいて、前記車両の予約の受付可否を表示する処理部、として機能させるためのプログラムである。 A vehicle reservation management program according to the present disclosure is a vehicle reservation management program used in a vehicle reservation management device, wherein a computer controls a vehicle departure point, a vehicle destination, and a vehicle reservation input by a user's operation. A program for functioning as an operation information acquisition unit that acquires operation information indicating a time, and a processing unit that displays whether or not the vehicle can be reserved based on the departure point, the destination, and the reservation time. .
図1は、本開示の実施の形態に係る車両予約管理システムの構成を示す図である。FIG. 1 is a diagram showing the configuration of a vehicle reservation management system according to an embodiment of the present disclosure. 図2は、本開示の実施の形態に係る車両予約管理システムにおける車両予約管理装置の構成を示す図である。FIG. 2 is a diagram showing the configuration of a vehicle reservation management device in the vehicle reservation management system according to the embodiment of the present disclosure. 図3は、本開示の実施の形態に係る車両予約管理装置101が端末装置202に表示させる画面の一例を示す図である。FIG. 3 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure. 図4は、本開示の実施の形態に係る車両予約管理装置101が表示する画面における、ユーザによる予約時間および車両の選択操作の具体例を示す図である。FIG. 4 is a diagram showing a specific example of a reservation time and vehicle selection operation by a user on a screen displayed by the vehicle reservation management device 101 according to the embodiment of the present disclosure. 図5は、本開示の実施の形態に係る車両予約管理装置101が端末装置202に表示させる画面の一例を示す図である。FIG. 5 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure. 図6は、本開示の実施の形態に係る車両予約管理装置101における、目的地入力の他の例を示す図である。FIG. 6 is a diagram showing another example of destination input in the vehicle reservation management device 101 according to the embodiment of the present disclosure. 図7は、本開示の実施の形態に係る車両予約管理装置101が端末装置202に表示させる画面の一例を示す図である。FIG. 7 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure. 図8は、本開示の実施の形態に係る車両予約管理装置101の変形例2が端末装置202に表示させる画面の一例を示す図である。FIG. 8 is a diagram showing an example of a screen displayed on the terminal device 202 by the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure. 図9は、本開示の実施の形態に係る車両予約管理装置101が端末装置202に表示させる画面の一例を示す図である。FIG. 9 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure. 図10は、本開示の実施の形態に係る車両予約管理装置101の変形例3が端末装置202に表示させる画面の一例を示す図である。FIG. 10 is a diagram showing an example of a screen displayed on the terminal device 202 by the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure. 図11は、本開示の実施の形態に係る車両予約管理装置101が、予約確定前において車両予約に関する提案を行う際の動作手順の一例を定めたフローチャートである。FIG. 11 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation before confirming the reservation. 図12は、本開示の実施の形態に係る車両予約管理装置101の変形例1が、予約確定前において車両予約に関する提案を行う際の動作手順の一例を定めたフローチャートである。FIG. 12 is a flowchart that defines an example of an operation procedure when the modified example 1 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation. 図13は、本開示の実施の形態に係る車両予約管理装置101の変形例2が、予約確定前において車両予約に関する提案を行う際の動作手順の一例を定めたフローチャートである。FIG. 13 is a flowchart that defines an example of an operation procedure when the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before the reservation is confirmed. 図14は、本開示の実施の形態に係る車両予約管理装置101が、予約確定後において車両予約に関する提案を行う際の動作手順の一例を定めたフローチャートである。FIG. 14 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation after the reservation is confirmed. 図15は、本開示の実施の形態に係る車両予約管理装置101の変形例3が、予約確定後において車両予約に関する提案を行う際の動作手順の一例を定めたフローチャートである。FIG. 15 is a flowchart that defines an example of an operation procedure when the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation after confirming the reservation. 図16は、本開示の実施の形態に係る車両予約管理装置101の変形例4が異常処理を行う際の動作手順の一例を定めたフローチャートである。FIG. 16 is a flowchart that defines an example of an operation procedure when the modification 4 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs abnormality processing. 図17は、本開示の実施の形態に係る車両予約管理装置101の変形例5が予約開放処理を行う際の動作手順の一例を定めたフローチャートである。FIG. 17 is a flowchart that defines an example of an operation procedure when the modification 5 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs reservation release processing.
[本開示が解決しようとする課題] [Problems to be Solved by the Present Disclosure]
 車両の予約管理を行う場合、たとえば会議室とは異なり、現在の使用者が車両の使用を延長した場合、車両自体が貸出場所に存在しないため、現在の使用者の利用を打ち切ることができず、次回予約者は使用を諦めざるを得ない。その結果、車両を予約する際に、時間的なマージンを大きく確保することにつながり、車両の稼働率の低下が生じてしまう。 When managing vehicle reservations, unlike conference rooms, for example, if the current user extends the use of the vehicle, the current user cannot stop using the vehicle because the vehicle itself does not exist at the rental location. , The next reservation person has no choice but to give up using it. As a result, when reserving a vehicle, a large time margin is secured, resulting in a decrease in the operating rate of the vehicle.
 本開示は、上述の課題を解決するためになされたもので、その目的は、車両予約において、車両をより効率的に使用することが可能な車両予約管理装置、車両予約管理方法および車両予約管理プログラムを提供することである。 The present disclosure has been made to solve the above-described problems, and its object is to provide a vehicle reservation management device, a vehicle reservation management method, and a vehicle reservation management that enable more efficient use of vehicles in vehicle reservations. to provide the program.
[本開示の効果]
 本開示によれば、車両予約において、車両をより効率的に使用することができる。
[Effect of the present disclosure]
According to the present disclosure, vehicles can be used more efficiently in vehicle reservations.
[本開示の実施形態の概要]
 最初に、本開示の実施形態の内容を列記して説明する。
 (1)本開示の実施の形態に係る車両予約管理装置は、ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の予約時間を示す操作情報を取得する操作情報取得部と、前記出発地、前記目的地および前記予約時間に基づいて、前記車両の予約の受付可否を表示する処理部とを備える。
[Outline of Embodiment of Present Disclosure]
First, the contents of the embodiments of the present disclosure will be listed and described.
(1) A vehicle reservation management device according to an embodiment of the present disclosure acquires operation information indicating a departure point of a vehicle, a destination of the vehicle, and a reservation time of the vehicle, input by a user's operation. An acquisition unit, and a processing unit that displays whether or not a reservation for the vehicle can be accepted based on the departure point, the destination, and the reservation time.
 このような構成により、ユーザは車両の予約の受付可否を適切に判断することができる。その結果、過剰な予約時間の確保が減り、車両予約において、車両をより効率的に使用することができる。 With such a configuration, the user can appropriately determine whether or not to accept a vehicle reservation. As a result, the reservation of excessive reservation time is reduced, and the vehicle can be used more efficiently in vehicle reservation.
 (2)前記車両予約管理装置は、さらに、車両の移動所要時間の統計情報および交通情報の少なくとも一方を取得する移動情報取得部を備え、前記処理部は、前記出発地と、前記目的地と、前記予約時間に加え、前記統計情報および前記交通情報の少なくとも一方とに基づいて、前記操作に対応する予約の受付可否を表示してもよい。 (2) The vehicle reservation management device further includes a travel information acquisition unit that acquires at least one of statistical information on required travel time of the vehicle and traffic information, and the processing unit acquires the departure point and the destination. In addition to the reservation time, whether or not the reservation corresponding to the operation can be accepted may be displayed based on at least one of the statistical information and the traffic information.
 このような構成により、処理部が表示する車両の予約の受付可否の信頼性が向上し、ユーザは車両の予約の受付可否をより適切に判断することができる。 With such a configuration, the reliability of whether or not a vehicle reservation can be accepted displayed by the processing unit is improved, and the user can more appropriately determine whether or not a vehicle reservation can be accepted.
 (3)前記車両予約管理装置は、さらに、車両の移動所要時間の統計情報および交通情報の少なくとも一方を取得する移動情報取得部を備え、前記処理部は、前記出発地と、前記目的地と、前記予約時間に加え、前記統計情報および前記交通情報の少なくとも一方とに基づいて前記予約時間を補正し、補正後の予約時間を表示してもよい。 (3) The vehicle reservation management device further includes a travel information acquisition unit that acquires at least one of statistical information on required travel time of the vehicle and traffic information, and the processing unit acquires the departure point and the destination. The reservation time may be corrected based on at least one of the statistical information and the traffic information in addition to the reservation time, and the corrected reservation time may be displayed.
 このような構成により、ユーザの手間を減らしつつ適切な予約時間を表示することができる。 With such a configuration, it is possible to display the appropriate reservation time while reducing the user's trouble.
 (4)前記車両予約管理装置は、さらに、前記車両の予約状況を示す状況情報を取得する状況情報取得部を備え、前記処理部は、前記補正後の予約時間、および前記予約状況に基づいて、前記操作に対応する予約の受付可否を表示してもよい。 (4) The vehicle reservation management device further includes a status information acquisition unit that acquires status information indicating the reservation status of the vehicle, and the processing unit acquires status information based on the corrected reservation time and the reservation status. , whether or not the reservation corresponding to the operation can be accepted may be displayed.
 このような構成により、車両の次回の予約時間を考慮して、車両の予約の受付可否を適切に判断することができる。 With such a configuration, it is possible to appropriately determine whether or not a vehicle reservation can be accepted in consideration of the next reservation time for the vehicle.
 (5)前記車両予約管理装置は、さらに、使用開始された前記車両の現在地を示す現在地情報を取得する現在地情報取得部と、前記車両の返却予定地を示す返却予定地情報を取得する返却予定地情報取得部と、を備え、前記処理部は、使用開始された前記車両の返却予定地および前記現在地、ならびに現在時刻に基づいて前記予約時間を補正し、補正後の予約時間を表示してもよい。 (5) The vehicle reservation management device further includes a current location information acquiring unit that acquires current location information indicating the current location of the vehicle that has started to be used, and a scheduled return location information that acquires scheduled return location information indicating the scheduled return location of the vehicle. a location information acquisition unit, wherein the processing unit corrects the reservation time based on the scheduled return location of the vehicle that has been put into use, the current location, and the current time, and displays the corrected reservation time. good too.
 このような構成により、車両の使用が開始された後において、車両の現在地から返却予定時刻を予測し、現在の車両の状況に応じて予約時間を適切に変更することができる。 With such a configuration, it is possible to predict the scheduled return time from the vehicle's current location after the vehicle has started to be used, and to appropriately change the reservation time according to the current vehicle situation.
 (6)前記車両予約管理装置は、さらに、使用開始された前記車両の現在地を示す現在地情報を取得する現在地情報取得部と、前記車両の返却予定地を示す返却予定地情報を取得する返却予定地情報取得部と、を備え、前記処理部は、使用開始された前記車両の返却予定地および前記現在地、ならびに現在時刻に基づいて、前記車両の次回の予約者への通知処理を行ってもよい。 (6) The vehicle reservation management device further includes a current location information acquiring unit that acquires current location information indicating the current location of the vehicle that has started to be used, and a scheduled return location information that acquires scheduled return location information indicating the scheduled return location of the vehicle. and a location information acquisition unit, wherein the processing unit notifies the next reservation person of the vehicle based on the scheduled return location and the current location of the vehicle that has been put into use, and the current time. good.
 このような構成により、車両の使用が開始された後において、車両の現在地から返却予定時刻を予測し、現在の車両の状況に応じて次回の予約者への適切な通知を行うことができる。 With such a configuration, it is possible to predict the scheduled return time from the vehicle's current location after the vehicle has started to be used, and to appropriately notify the next reservation person according to the current vehicle status.
 (7)前記車両予約管理装置は、さらに、渋滞情報を取得する渋滞情報取得部を備え、前記処理部は、前記現在地および前記渋滞情報に基づいて、前記車両の移動所要時間の統計情報を更新し、更新後の移動所要時間の統計情報、前記返却予定地および前記現在時刻に基づいて補正前の前記予約時間を補正し、補正後の予約時間を表示してもよい。 (7) The vehicle reservation management device further includes a congestion information acquisition unit that acquires congestion information, and the processing unit updates the statistical information of the required travel time of the vehicle based on the current location and the congestion information. Then, the reservation time before correction may be corrected based on the updated statistical information of the required travel time, the scheduled return location, and the current time, and the corrected reservation time may be displayed.
 このような構成により、車両の現在地に渋滞情報を加味したより正確な予約時間を表示することができる。 With such a configuration, it is possible to display a more accurate reservation time that takes into account traffic congestion information at the vehicle's current location.
 (8)前記車両予約管理装置は、さらに、渋滞情報を取得する渋滞情報取得部を備え、前記処理部は、前記現在地および前記渋滞情報に基づいて、前記車両の移動所要時間の統計情報を更新し、更新後の移動所要時間の統計情報、前記返却予定地および前記現在時刻に基づいて、前記車両の次回の予約者への通知処理を行ってもよい。 (8) The vehicle reservation management device further includes a congestion information acquisition unit that acquires congestion information, and the processing unit updates the statistical information of the travel time required for the vehicle based on the current location and the congestion information. Then, based on the updated statistical information of required travel time, the scheduled return location, and the current time, a notification process may be performed to the next person who reserved the vehicle.
 このような構成により、車両の現在地に渋滞情報を加味したより正確な返却予定時刻を予測し、次回の予約者への適切な通知を行うことができる。 With such a configuration, it is possible to predict a more accurate scheduled return time by adding traffic information to the current location of the vehicle, and to appropriately notify the next reservation person.
 (9)前記処理部は、使用開始された前記車両の返却を判断し、前記車両が返却されたと判断した場合、補正前の前記予約時間または前記補正後の予約時間を補正して短縮してもよい。 (9) The processing unit determines the return of the vehicle that has started to be used, and when determining that the vehicle has been returned, corrects and shortens the reservation time before correction or the reservation time after correction. good too.
 このような構成により、車両の返却を監視して適切なタイミングで予約を開放し、車両の稼働率をさらに向上させることができる。 With such a configuration, it is possible to monitor the return of the vehicle and release the reservation at the appropriate timing, further improving the utilization rate of the vehicle.
 (10)前記車両予約管理装置は、さらに、前記車両の異常に関する異常情報を取得する異常情報取得部を備え、前記処理部は、前記異常情報に基づいて、前記車両の次回の予約者への通知処理を行ってもよい。 (10) The vehicle reservation management device further includes an abnormality information acquisition unit that acquires abnormality information regarding an abnormality of the vehicle, and the processing unit notifies a person who reserves the vehicle for the next time based on the abnormality information. Notification processing may be performed.
 このような構成により、車両の異常を監視して次回の予約者に通知することができるため、より安定した車両予約環境を実現することができる。 With such a configuration, it is possible to monitor vehicle abnormalities and notify the next reservation person, so a more stable vehicle reservation environment can be realized.
 (11)前記車両予約管理装置は、ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の前記目的地における滞在時間を示す操作情報を取得する操作情報取得部と、車両の移動所要時間の統計情報および交通情報の少なくとも一方を取得する移動情報取得部と、前記出発地と、前記目的地に加え、前記統計情報および前記交通情報の少なくとも一方と、前記滞在時間とに基づいて算出された前記車両の予約時間を表示する処理部と、を備えていてもよい。 (11) The vehicle reservation management device includes an operation information acquisition unit that acquires operation information input by a user's operation indicating a departure point of the vehicle, a destination of the vehicle, and a stay time of the vehicle at the destination. a travel information acquisition unit that acquires at least one of statistical information and traffic information of the required travel time of the vehicle; the departure point and the destination, at least one of the statistical information and the traffic information, and the stay time; and a processing unit that displays the reservation time of the vehicle calculated based on.
 このような構成により、ユーザは、車両を使用した移動先における滞在時間を考慮した適切な予約時間を表示することができる。 With such a configuration, the user can display an appropriate reservation time in consideration of the length of stay at the destination using the vehicle.
 (12)本開示の実施の形態に係る車両予約管理方法は、車両予約管理装置における車両予約管理方法であって、ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の予約時間を示す操作情報を取得するステップと、前記出発地、前記目的地および前記予約時間に基づいて、前記車両の予約の受付可否を表示するステップとを含む。 (12) A vehicle reservation management method according to an embodiment of the present disclosure is a vehicle reservation management method in a vehicle reservation management device, in which a departure point of a vehicle, a destination of the vehicle and the A step of acquiring operation information indicating a reservation time of the vehicle, and a step of displaying whether or not the reservation of the vehicle can be accepted based on the departure point, the destination, and the reservation time.
 このような構成により、ユーザは車両の予約の受付可否を適切に判断することができる。その結果、過剰な予約時間の確保が減り、車両予約において、車両をより効率的に使用することができる。 With such a configuration, the user can appropriately determine whether or not to accept a vehicle reservation. As a result, the reservation of excessive reservation time is reduced, and the vehicle can be used more efficiently in vehicle reservation.
 (13)本開示の実施の形態に係る車両予約管理プログラムは、車両予約管理装置において用いられる車両予約管理プログラムであって、コンピュータを、ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の予約時間を示す操作情報を取得する操作情報取得部と、前記出発地、前記目的地および前記予約時間に基づいて、前記車両の予約の受付可否を表示する処理部、として機能させるためのプログラムである。 (13) A vehicle reservation management program according to an embodiment of the present disclosure is a vehicle reservation management program used in a vehicle reservation management device, wherein a computer receives a starting point of a vehicle, the vehicle, and an operation information acquisition unit that acquires operation information indicating the destination and the reservation time of the vehicle; a processing unit that displays whether or not the vehicle reservation can be accepted based on the departure point, the destination, and the reservation time; It is a program for functioning as
 このような構成により、ユーザは車両の予約の受付可否を適切に判断することができる。その結果、過剰な予約時間の確保が減り、車両予約において、車両をより効率的に使用することができる。 With such a configuration, the user can appropriately determine whether or not to accept a vehicle reservation. As a result, the reservation of excessive reservation time is reduced, and the vehicle can be used more efficiently in vehicle reservation.
 本開示の一態様は、このような特徴的な処理部を備える車両予約管理装置として実現され得るだけでなく、車両予約管理装置の一部または全部を実現する半導体集積回路として実現され得たり、車両予約管理装置を含むシステムとして実現され得る。 One aspect of the present disclosure can be realized not only as a vehicle reservation management device including such a characteristic processing unit, but also as a semiconductor integrated circuit that realizes part or all of the vehicle reservation management device, It can be realized as a system including a vehicle reservation management device.
 以下、本開示の実施の形態について図面を用いて説明する。なお、図中同一または相当部分には同一符号を付してその説明は繰り返さない。また、以下に記載する実施の形態の少なくとも一部を任意に組み合わせてもよい。 Embodiments of the present disclosure will be described below with reference to the drawings. The same or corresponding parts in the drawings are denoted by the same reference numerals, and the description thereof will not be repeated. Moreover, at least part of the embodiments described below may be combined arbitrarily.
 [構成および基本動作]
 図1は、本開示の実施の形態に係る車両予約管理システムの構成を示す図である。図1を参照して、車両予約管理システム301は、車両予約管理装置101と、1または複数の端末装置202とを備える。車両予約管理システム301は、1または複数の車両91の予約を管理する。
[Configuration and basic operation]
FIG. 1 is a diagram showing the configuration of a vehicle reservation management system according to an embodiment of the present disclosure. Referring to FIG. 1 , vehicle reservation management system 301 includes vehicle reservation management device 101 and one or more terminal devices 202 . Vehicle reservation management system 301 manages reservations for one or more vehicles 91 .
 車両予約管理装置101は、各車両91の予約状況を管理し、端末装置202におけるユーザの操作に応じて、予約管理画面を端末装置202に表示する。 The vehicle reservation management device 101 manages the reservation status of each vehicle 91, and displays a reservation management screen on the terminal device 202 according to the user's operation on the terminal device 202.
 より詳細には、車両予約管理装置101は、ユーザの操作内容を示す操作情報をインターネット等のネットワーク401経由で受信し、また、車両91から現在地等の車両情報を受信する。そして、車両予約管理装置101は、操作情報および車両情報に基づいて、予約管理画面の内容を示す画面情報を作成し、端末装置202へネットワーク401を介して送信する。なお、車両予約管理装置101は、車両情報を画面情報の作成に用いない構成であってもよい。 More specifically, the vehicle reservation management device 101 receives operation information indicating user's operation details via a network 401 such as the Internet, and also receives vehicle information such as the current location from the vehicle 91 . Based on the operation information and the vehicle information, the vehicle reservation management device 101 creates screen information indicating the contents of the reservation management screen, and transmits the screen information to the terminal device 202 via the network 401 . Note that the vehicle reservation management device 101 may be configured so as not to use vehicle information for creating screen information.
 端末装置202は、車両予約管理装置101から受信した画面情報に基づいて、予約管理画面を表示する。 The terminal device 202 displays a reservation management screen based on the screen information received from the vehicle reservation management device 101.
 図2は、本開示の実施の形態に係る車両予約管理システムにおける車両予約管理装置の構成を示す図である。図2を参照して、車両予約管理装置101は、通信部1と、取得部2と、処理部3と、記憶部4とを備える。取得部2は、操作情報取得部、移動情報取得部、現在地情報取得部、渋滞情報取得部、および異常情報取得部として機能する。取得部2および処理部3は、状況情報取得部として機能する。処理部3は、たとえば、CPU(Central Processing Unit)およびDSP(Digital Signal Processor)等のプロセッサにより実現される。記憶部4は、たとえば不揮発性メモリである。取得部2は、通信部1を介して取得した各種情報を処理して処理部3に出力する処理回路を備える。処理回路は、たとえばCPUやDSPである。 FIG. 2 is a diagram showing the configuration of the vehicle reservation management device in the vehicle reservation management system according to the embodiment of the present disclosure. Referring to FIG. 2 , vehicle reservation management device 101 includes communication unit 1 , acquisition unit 2 , processing unit 3 and storage unit 4 . The acquisition unit 2 functions as an operation information acquisition unit, a movement information acquisition unit, a current location information acquisition unit, a congestion information acquisition unit, and an abnormality information acquisition unit. Acquisition unit 2 and processing unit 3 function as a status information acquisition unit. The processing unit 3 is implemented by processors such as a CPU (Central Processing Unit) and a DSP (Digital Signal Processor). Storage unit 4 is, for example, a non-volatile memory. The acquisition unit 2 includes a processing circuit that processes various information acquired via the communication unit 1 and outputs the processed information to the processing unit 3 . A processing circuit is, for example, a CPU or a DSP.
 通信部1は、ネットワーク401を介して端末装置202および車両91等の他の装置と通信可能である。たとえば、通信部1は、端末装置202および車両91から各種情報を受信し、取得部2へ出力する。また、通信部1は、処理部3から受けた各種情報をネットワーク401を介して端末装置202へ送信する。通信部1は、通信回路を備え、外部装置と有線又は無線により通信を行う通信モジュールである。 The communication unit 1 can communicate with other devices such as the terminal device 202 and the vehicle 91 via the network 401 . For example, the communication unit 1 receives various information from the terminal device 202 and the vehicle 91 and outputs the information to the acquisition unit 2 . Also, the communication unit 1 transmits various information received from the processing unit 3 to the terminal device 202 via the network 401 . The communication unit 1 is a communication module that includes a communication circuit and performs wired or wireless communication with an external device.
 [予約確定前の処理]
 取得部2は、ネットワーク401および通信部1経由で端末装置202から受信した操作情報を処理部3へ出力する。
[Processing before confirmation of reservation]
Acquisition unit 2 outputs operation information received from terminal device 202 via network 401 and communication unit 1 to processing unit 3 .
 処理部3は、取得部2から受けた操作情報に基づいて、予約管理画面の内容を示す画面情報を作成し、通信部1を介して端末装置202へ送信する。 Based on the operation information received from the acquisition unit 2, the processing unit 3 creates screen information indicating the content of the reservation management screen, and transmits it to the terminal device 202 via the communication unit 1.
 処理部3は、車両予約管理システム301の管理対象である各車両91の予約状況を示す状況情報の作成および更新を行い、記憶部4に保存する。なお、取得部2が、状況情報取得部として、他の装置において作成または更新された状況情報をネットワーク401および通信部1経由で受信して記憶部4に保存する構成であってもよい。 The processing unit 3 creates and updates status information indicating the reservation status of each vehicle 91 managed by the vehicle reservation management system 301 , and stores it in the storage unit 4 . Note that the acquisition unit 2 may be configured to receive status information created or updated by another device via the network 401 and the communication unit 1 and store it in the storage unit 4 as the status information acquisition unit.
 状況情報は、車両予約管理システム301の管理対象である各車両91の拠点、乗車定員、車種および予約済み時間等を含む。 The status information includes the base, passenger capacity, vehicle type, reserved time, etc. of each vehicle 91 managed by the vehicle reservation management system 301 .
 図3は、本開示の実施の形態に係る車両予約管理装置101が端末装置202に表示させる画面の一例を示す図である。 FIG. 3 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
 取得部2は、ユーザの操作により入力された、車両91の出発地、車両91の目的地および車両91の予約時間を示す操作情報を取得する。予約時間は、予約開始時間及び予約終了時間の組み合わせで指定されてもよいし、予約時間の長さ及び予約開始時間の組み合わせで指定されてもよい。或いは、予約時間の長さ及び予約終了時間の組み合わせで指定されてもよい。 The acquisition unit 2 acquires operation information indicating the departure point of the vehicle 91, the destination of the vehicle 91, and the reservation time of the vehicle 91, input by the user's operation. The reservation time may be specified by a combination of the reservation start time and the reservation end time, or may be specified by a combination of the length of the reservation time and the reservation start time. Alternatively, it may be designated by a combination of the length of the reservation time and the reservation end time.
 図3を参照して、処理部3は、ユーザが車両91を予約するための予約管理画面G1を示す画面情報を作成する。予約管理画面G1は、領域R1,R2を含む。 With reference to FIG. 3, the processing unit 3 creates screen information showing a reservation management screen G1 for the user to reserve the vehicle 91. The reservation management screen G1 includes areas R1 and R2.
 領域R1には、ユーザの予約内容である、車種、最大乗員数、出発地、および予約対象日時が含まれる。また、予約管理画面G1の左上部には、予約対象日時に対応する日付が強調表示されたカレンダーが表示される。 The area R1 includes the vehicle type, maximum number of passengers, departure point, and reservation target date and time, which are the contents of the user's reservation. A calendar in which the date corresponding to the date and time to be reserved is highlighted is displayed in the upper left part of the reservation management screen G1.
 より詳細には、ユーザが、端末装置202を操作することにより、領域R1において車種、最大乗員数、出発地、および予約対象日時を入力し、「絞り込み」ボタンをクリックする。図3に示す例では、ユーザは、プルダウンメニューから利用開始時間および利用終了時間を選択して入力する。端末装置202は、この操作内容を示す操作情報を作成し、車両予約管理装置101へ送信する。 More specifically, the user operates the terminal device 202 to enter the vehicle type, maximum number of passengers, departure point, and reservation date and time in the area R1, and click the "narrow down" button. In the example shown in FIG. 3, the user selects and inputs a usage start time and a usage end time from a pull-down menu. The terminal device 202 creates operation information indicating this operation content, and transmits it to the vehicle reservation management device 101 .
 車両予約管理装置101において、取得部2は、端末装置202から通信部1経由で受信した操作情報を処理部3へ出力する。処理部3は、記憶部4に保存された状況情報を参照し、取得部2から受けた操作情報の示す予約内容を満たす車両91を検索し、検索結果を示す画面情報を作成して端末装置202へ送信する。すなわち、処理部3は、状況情報に基づいて、予約可能な車両91の検索結果を端末装置202において表示する。 In the vehicle reservation management device 101 , the acquisition unit 2 outputs the operation information received from the terminal device 202 via the communication unit 1 to the processing unit 3 . The processing unit 3 refers to the situation information stored in the storage unit 4, searches for a vehicle 91 that satisfies the reservation content indicated by the operation information received from the acquisition unit 2, creates screen information indicating the search result, and displays the information on the terminal device. 202. That is, the processing unit 3 displays the search result of the vehicle 91 that can be reserved on the terminal device 202 based on the situation information.
 端末装置202は、車両予約管理装置101から受信した画面情報の示す検索結果を表示する。図3に示す例では、4台の車両91の車両名、出発地点、車種名および乗員上限、ならびに予約対象日時における予約済み時間が領域R2に表示されている。 The terminal device 202 displays the search result indicated by the screen information received from the vehicle reservation management device 101. In the example shown in FIG. 3, the vehicle names, departure points, vehicle types, maximum number of passengers of four vehicles 91, and the reserved time at the reservation target date and time are displayed in the area R2.
 また、ユーザが、端末装置202を操作することにより、領域R1において「絞り込み解除」ボタンをクリックしたとする。この場合、処理部3は、車両予約管理システム301の管理対象であるすべての車両91を示す画面情報を作成して端末装置202へ送信する。なお、端末装置202が車両予約のアプリケーション起動時等に車両予約管理装置101から受信した画面情報を保持しており、ユーザの「絞り込み解除」ボタンのクリックに応じて車両予約管理システム301の管理対象であるすべての車両91を示す画面を表示する構成であってもよい。 It is also assumed that the user operates the terminal device 202 to click the "Release Narrowing" button in the area R1. In this case, the processing unit 3 creates screen information indicating all the vehicles 91 managed by the vehicle reservation management system 301 and transmits the screen information to the terminal device 202 . The terminal device 202 holds the screen information received from the vehicle reservation management device 101 when the vehicle reservation application is activated, etc., and when the user clicks the "cancel narrowing down" button, the management target of the vehicle reservation management system 301 is selected. It may be configured to display a screen showing all the vehicles 91 that are .
 図4は、本開示の実施の形態に係る車両予約管理装置101が表示する画面における、ユーザによる予約時間および車両の選択操作の具体例を示す図である。 FIG. 4 is a diagram showing a specific example of a reservation time and vehicle selection operation by the user on a screen displayed by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
 図4を参照して、ユーザが、領域R2において車両および予約時間に対応する部分A1をドラッグ操作により選択する。端末装置202は、当該部分を強調表示するとともに、この操作内容を示す操作情報を作成し、車両予約管理装置101へ送信する。 Referring to FIG. 4, the user selects a portion A1 corresponding to the vehicle and reservation time in region R2 by a drag operation. The terminal device 202 highlights the relevant portion, creates operation information indicating this operation content, and transmits it to the vehicle reservation management device 101 .
 車両予約管理装置101において、処理部3は、当該操作情報を受信して、ユーザの目的地の入力を受け付けるための画面を表示する。 In the vehicle reservation management device 101, the processing unit 3 receives the operation information and displays a screen for accepting the input of the user's destination.
 図5は、本開示の実施の形態に係る車両予約管理装置101が端末装置202に表示させる画面の一例を示す図である。 FIG. 5 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
 処理部3は、出発地、目的地および予約時間に基づいて、車両91の予約に関する提案内容を表示する。 The processing unit 3 displays the content of the proposal regarding the reservation of the vehicle 91 based on the departure point, destination and reservation time.
 たとえば、取得部2は、車両91の移動所要時間の統計情報を取得する。より詳細には、取得部2は、統計情報をネットワーク401および通信部1経由でサーバ等の他の装置から受信し、記憶部4に保存する。 For example, the acquisition unit 2 acquires statistical information on the required travel time of the vehicle 91 . More specifically, the acquisition unit 2 receives the statistical information from another device such as a server via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
 処理部3は、出発地、目的地、予約時間、および統計情報に基づいて、ユーザの入力操作に対応する予約の受付可否を判断し、判断結果を表示する。より詳細には、処理部3は、出発地、目的地、および統計情報に基づいて、車両91の移動所要時間を算出し、移動所要時間と予約時間との比較結果に基づいて、ユーザの入力操作に対応する予約の受付可否の判断を行う。なお、処理部3は、統計情報を用いずに、何らかの演算を行って移動所要時間を算出する構成であってもよい。 The processing unit 3 determines whether or not the reservation corresponding to the user's input operation can be accepted based on the departure point, destination, reservation time, and statistical information, and displays the determination result. More specifically, the processing unit 3 calculates the required travel time of the vehicle 91 based on the departure point, the destination, and the statistical information, and based on the result of comparison between the travel required time and the reservation time, the user's input It determines whether or not the reservation corresponding to the operation can be accepted. Note that the processing unit 3 may be configured to calculate the required travel time by performing some calculation without using the statistical information.
 具体的には、図5を参照して、処理部3は、上記操作情報を受信して、領域R2において、ユーザの目的地の入力を受け付けるための入力部分D1を表示する。入力部分D1は、たとえばポップアップウィンドウである。入力部分D1には、ユーザが領域R1において入力した予約内容、および予約者名が表示される。 Specifically, referring to FIG. 5, the processing unit 3 receives the operation information, and displays an input portion D1 for receiving the input of the user's destination in the area R2. Input part D1 is, for example, a pop-up window. The input portion D1 displays the reservation details and the name of the person who made the reservation, which the user has input in the area R1.
 ユーザは、端末装置202を操作することにより、入力部分D1において目的地を入力する。図5に示す例では、ユーザは、プルダウンメニューから、登録済みの目的地を選択して入力する。 By operating the terminal device 202, the user inputs the destination in the input portion D1. In the example shown in FIG. 5, the user selects and inputs a registered destination from a pull-down menu.
 図6は、本開示の実施の形態に係る車両予約管理装置101における、目的地入力の他の例を示す図である。 FIG. 6 is a diagram showing another example of destination input in the vehicle reservation management device 101 according to the embodiment of the present disclosure.
 図6を参照して、処理部3は、図5に示す入力部分D1において「地図から選択」ボタンをユーザがクリックした場合、ユーザが選択した車両91の現在地すなわち出発地を含む地図を領域R2に表示する。そして、処理部3は、ユーザが地図上でクリックした位置を目的地として表示し、出発地から目的地までのルートを地図上に表示する。また、処理部3は、記憶部4に保存された統計情報に基づいて、たとえば現在地および目的地間の往復時間である移動所要時間を算出し、地図上に表示する。 Referring to FIG. 6, when the user clicks the "select from map" button in input portion D1 shown in FIG. to display. Then, the processing unit 3 displays the position clicked by the user on the map as the destination, and displays the route from the departure point to the destination on the map. Further, the processing unit 3 calculates, for example, the required travel time, which is the round trip time between the current location and the destination, based on the statistical information stored in the storage unit 4, and displays it on the map.
 再び図5を参照して、処理部3は、ユーザによる目的地の入力後、入力部分D1において移動所要時間を表示する。図5に示す例では、処理部3は、有料道路を使用した場合の予測移動時間、および一般道路を使用した場合の予測移動時間を移動所要時間として表示している。  Referring to FIG. 5 again, the processing unit 3 displays the required travel time in the input part D1 after the user inputs the destination. In the example shown in FIG. 5, the processing unit 3 displays the predicted travel time when using a toll road and the predicted travel time when using a general road as the required travel time.
 また、処理部3は、移動所要時間としてたとえば有料道路の予測移動時間と、予約時間と、を比較し、移動所要時間が予約時間より長い場合、ユーザの予約内容が受付不可である旨を表示する。図5に示す例では、処理部3は、予約時間である2時間よりも有料道路の移動時間が2時間22分と長いことから、入力部分D1における「登録」ボタンに、ユーザの予約内容が受付不可である旨を示す「不可」印を付記する。この場合、処理部3は、ユーザが「登録」ボタンをクリックしても受け付けず、当該予約内容を登録しない。 In addition, the processing unit 3 compares, for example, the estimated travel time of a toll road with the reservation time as the required travel time, and if the travel required time is longer than the reservation time, it displays that the content of the user's reservation cannot be accepted. do. In the example shown in FIG. 5, since the travel time on the toll road is 2 hours and 22 minutes, which is longer than the reservation time of 2 hours, the processing unit 3 selects the "registration" button in the input part D1. A mark of "Not Acceptable" is added to indicate that it is not acceptable. In this case, the processing unit 3 does not accept even if the user clicks the "Register" button, and does not register the content of the reservation.
 図7は、本開示の実施の形態に係る車両予約管理装置101が端末装置202に表示させる画面の一例を示す図である。 FIG. 7 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
 図7を参照して、処理部3は、たとえばユーザがドラッグ操作により図4に示す部分A1すなわち予約時間を延長した場合、移動所要時間と予約時間とを再び比較する。そして、処理部3は、移動所要時間が予約時間の長さ以下である場合、ユーザの予約内容が受付不可である旨の表示を消去し、ユーザによる「登録」ボタンのクリックに応じて当該予約内容を登録する。また、処理部3は、領域R2において予約時間および予約者名を示す予約部分A2を表示し、予約内容を記憶部4における状況情報に反映して更新する。図7に示す例では、ユーザが最初に入力した13時から15時までの予約時間が延長され、移動所要時間である2時間22分より長い13時から16時までの3時間の予約時間が確保されている。 Referring to FIG. 7, for example, when the user extends the portion A1 shown in FIG. 4, ie, the reservation time, by a drag operation, the processing unit 3 compares the travel required time and the reservation time again. Then, if the required travel time is less than or equal to the reservation time, the processing unit 3 erases the display indicating that the contents of the user's reservation cannot be accepted, and confirms the reservation in response to the user's clicking of the "registration" button. Register content. In addition, the processing unit 3 displays a reservation part A2 indicating the reservation time and the name of the person making the reservation in the area R2, and updates the state information in the storage unit 4 by reflecting the reservation details. In the example shown in FIG. 7, the reservation time from 13:00 to 15:00 initially input by the user is extended to 3 hours from 13:00 to 16:00, which is longer than the travel time of 2 hours and 22 minutes. Secured.
 このように、車両91の出発地および目的地を用いた旅行時間計算機能を予約管理に適用することにより、共用車両の稼働率低下を効果的に抑制することができる。 In this way, by applying the travel time calculation function using the departure point and destination of the vehicle 91 to reservation management, it is possible to effectively suppress the decrease in the operating rate of shared vehicles.
 [変形例1]
 処理部3は、出発地、目的地、予約時間、および統計情報に基づいて、予約時間を補正し、車両91の予約に関する提案内容として表示する。より詳細には、処理部3は、出発地、目的地、および統計情報に基づいて、車両91の移動所要時間を算出し、移動所要時間と予約時間との比較結果に基づいて、ユーザの入力した予約時間の補正を行う。
[Modification 1]
The processing unit 3 corrects the reservation time based on the departure point, the destination, the reservation time, and the statistical information, and displays it as the content of the proposal regarding the reservation of the vehicle 91 . More specifically, the processing unit 3 calculates the required travel time of the vehicle 91 based on the departure point, the destination, and the statistical information, and based on the result of comparison between the travel required time and the reservation time, the user's input Make corrections to the reserved time.
 具体的には、処理部3は、移動所要時間が予約時間より長い場合、予約時間が移動所要時間以上となるように、たとえば図5に示す入力部分D1における予約終了時刻を修正し、表示する。 Specifically, when the required travel time is longer than the reserved time, the processing unit 3 corrects and displays the reservation end time in the input portion D1 shown in FIG. 5, for example, so that the booked time is longer than the required travel time. .
 そして、処理部3は、ユーザが修正後の予約時間を確認して「登録」ボタンをクリックした場合、予約時間修正後の予約内容を登録し、たとえば図7に示すような、領域R2において予約時間および予約者名を示す予約部分A2を表示する。処理部3は、予約時間修正後の予約内容を記憶部4における状況情報に反映して更新する。 Then, when the user confirms the corrected reservation time and clicks the "Register" button, the processing unit 3 registers the reservation contents after the correction of the reservation time, for example, in the area R2 as shown in FIG. Display the reservation part A2 showing the time and reservation person's name. The processing unit 3 updates the status information in the storage unit 4 by reflecting the content of the reservation after the correction of the reservation time.
 なお、処理部3は、上記のように予約時間を延長する構成に限らず、移動所要時間が予約時間より所定時間以上短い場合、予約時間が移動所要時間以上となる範囲で、たとえば入力部分D1における予約終了時刻を短縮して表示する構成であってもよい。 It should be noted that the processing unit 3 is not limited to the configuration for extending the reservation time as described above. may be configured to shorten and display the reservation end time.
 また、処理部3は、さらに、補正後の予約時間、および予約状況に基づいて、ユーザの入力操作に対応する予約の受付可否を判断し、判断結果を表示する構成であってもよい。 Further, the processing unit 3 may further determine whether or not to accept the reservation corresponding to the user's input operation based on the corrected reservation time and reservation status, and display the determination result.
 より詳細には、処理部3は、上記のように予約時間を延長する場合、記憶部4に保存された状況情報を参照し、延長後の予約時間が次回の予約者の予約時間と重複する場合、ユーザの予約内容が受付不可である旨を表示する。 More specifically, when extending the reservation time as described above, the processing unit 3 refers to the status information stored in the storage unit 4 and determines that the reservation time after the extension overlaps with the reservation time of the next subscriber. In this case, a message indicating that the user's reservation cannot be accepted is displayed.
 [変形例2]
 取得部2は、車両91の目的地における滞在時間を示す操作情報を取得する。
[Modification 2]
Acquisition unit 2 acquires operation information indicating the staying time of vehicle 91 at the destination.
 処理部3は、出発地、目的地、統計情報および滞在時間に基づいて、車両91の予約時間を算出し、車両91の予約に関する提案内容として表示する。 The processing unit 3 calculates the reservation time of the vehicle 91 based on the departure point, the destination, the statistical information, and the staying time, and displays it as the content of the proposal regarding the reservation of the vehicle 91.
 図8は、本開示の実施の形態に係る車両予約管理装置101の変形例2が端末装置202に表示させる画面の一例を示す図である。 FIG. 8 is a diagram showing an example of a screen displayed on the terminal device 202 by the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure.
 図8を参照して、処理部3は、図3に示す領域R1と異なり、ユーザの目的地の入力を受け付けるための領域R1を表示する。また、処理部3は、図3に示す領域R1と異なり、「予約対象日時」の代わりに「目的地訪問日時」を含む領域R1を表示する。すなわち、領域R1には、ユーザの予約内容である、車種、最大乗員数、出発地、目的地、ならびに訪問日および滞在時間が含まれる。 Referring to FIG. 8, the processing unit 3 displays an area R1 for receiving the input of the user's destination, unlike the area R1 shown in FIG. In addition, unlike the area R1 shown in FIG. 3, the processing unit 3 displays an area R1 including the "destination visit date and time" instead of the "reservation target date and time." That is, the region R1 includes the vehicle type, maximum number of passengers, departure point, destination, visit date and stay time, which are the reservation contents of the user.
 処理部3は、上述のようなプルダウンメニューまたは地図上の操作によりユーザが目的地を入力すると、記憶部4に保存された統計情報に基づいて、たとえば現在地および目的地間の片道時間である移動所要時間を算出する。そして、処理部3は、移動所要時間および滞在時間に基づいて予約時間を算出する。 When the user inputs a destination using the pull-down menu or operation on the map as described above, the processing unit 3 calculates, for example, one-way travel time between the current location and the destination based on the statistical information stored in the storage unit 4. Calculate the required time. Then, the processing unit 3 calculates the reservation time based on the travel required time and the staying time.
 処理部3は、滞在時間に移動所要時間を加味した予約時間、すなわち滞在時間の前後において移動所要時間に基づく時間を加えた時間範囲を示す予約部分A4を、滞在時間を示す部分A3とともに領域R2において強調表示する。 The processing unit 3 puts a reservation part A4 indicating a reservation time that takes into consideration the required travel time to the stay time, that is, a time range that includes the time based on the required travel time before and after the stay time, along with a part A3 that indicates the stay time, in the region R2. Highlight in
 また、処理部3は、領域R2において、ユーザが入力した予約内容から予約時間を補正した予約確認部分D2を表示する。予約確認部分D2は、たとえばポップアップウィンドウである。予約確認部分D2には、予約日時、予約者名、乗員数、および予測移動時間が表示される。当該予約日時は、上記時間範囲の始点および終点をそれぞれ出発時刻および到着時刻とした期間である。図8に示す例では、ユーザの入力した13時から15時までの目的地訪問日時に対して、移動所要時間である予測移動時間47分を加味した12時から16時までの予約時間が算出され、表示されている。 In addition, the processing unit 3 displays a reservation confirmation portion D2 in which the reservation time is corrected based on the reservation details input by the user in the area R2. The reservation confirmation portion D2 is, for example, a pop-up window. The reservation confirmation portion D2 displays the date and time of the reservation, the name of the person making the reservation, the number of passengers, and the estimated traveling time. The reservation date and time is a period in which the start point and end point of the time range are the departure time and the arrival time, respectively. In the example shown in FIG. 8, the reservation time from 12:00 to 16:00 is calculated by adding the estimated travel time of 47 minutes, which is the required travel time, to the destination visit date and time entered by the user from 13:00 to 15:00. and displayed.
 そして、処理部3は、予約確認部分D2におけるユーザによる「登録」ボタンのクリックに応じて、算出した予約時間を含む予約内容を登録し、図7に示す内容と同様に、予約部分A4に予約時間および予約者名を付記して表示する。処理部3は、登録する予約内容を記憶部4における状況情報に反映して更新する。 Then, the processing unit 3 registers the reservation contents including the calculated reservation time in response to the click of the "registration" button by the user in the reservation confirmation part D2, and, similarly to the contents shown in FIG. Display the time and reservation name. The processing unit 3 updates the status information in the storage unit 4 by reflecting the content of the reservation to be registered.
 [予約確定後の処理]
 取得部2は、予約者が使用開始した車両91の現在地を示す現在地情報を取得する。
[Processing after confirmation of reservation]
Acquisition unit 2 acquires current location information indicating the current location of vehicle 91 that has been started to be used by a reservation person.
 通信部1は、車両情報の一例である車両91から定期的に送信される現在地情報をネットワーク401および通信部1経由で受信し、記憶部4に保存する。 The communication unit 1 receives the current location information periodically transmitted from the vehicle 91 , which is an example of vehicle information, via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
 処理部3は、予約者が使用開始した車両91の返却予定地および現在地、ならびに現在時刻に基づいて、車両91の次回の予約者への通知処理を行う。車両91の返却予定地を示す返却予定情報は、取得部2が返却予定情報取得部として機能することにより取得する。 The processing unit 3 performs notification processing to the next reservation person of the vehicle 91 based on the scheduled return location and current location of the vehicle 91 that the reservation person has started using, and the current time. The scheduled return information indicating the scheduled return location of the vehicle 91 is acquired by the acquisition unit 2 functioning as a scheduled return information acquisition unit.
 より詳細には、処理部3は、車両91が目的地に到着する前において、車両91の返却予定地、現在地、現在時刻、目的地に基づいて通知処理を行う。処理部3は、車両91が目的地に到着した後において、目的地を用いずに、車両91の返却予定地、現在地、現在時刻に基づいて通知処理を行う。 More specifically, before the vehicle 91 arrives at the destination, the processing unit 3 performs notification processing based on the scheduled return location of the vehicle 91, the current location, the current time, and the destination. After the vehicle 91 arrives at the destination, the processing unit 3 performs notification processing based on the scheduled return location of the vehicle 91, the current location, and the current time without using the destination.
 図9は、本開示の実施の形態に係る車両予約管理装置101が端末装置202に表示させる画面の一例を示す図である。 FIG. 9 is a diagram showing an example of a screen displayed on the terminal device 202 by the vehicle reservation management device 101 according to the embodiment of the present disclosure.
 取得部2は、渋滞情報を取得する構成であってもよい。より詳細には、取得部2は、渋滞情報をネットワーク401および通信部1経由でサーバ等の他の装置から受信し、記憶部4に保存する。 The acquisition unit 2 may be configured to acquire traffic congestion information. More specifically, the acquisition unit 2 receives traffic congestion information from another device such as a server via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
 処理部3は、現在地および渋滞情報に基づいて、車両91の移動所要時間を更新し、更新後の移動所要時間、返却予定地および現在時刻に基づいて、車両91の次回の予約者への通知処理を行う。 The processing unit 3 updates the required travel time of the vehicle 91 based on the current location and the traffic information, and notifies the next reservation person of the vehicle 91 based on the updated required travel time, the scheduled return location and the current time. process.
 具体的には、図9を参照して、処理部3は、現在地情報に基づいて、領域R2において、使用開始された車両91の現在地を示すカーソルC1を地図上に表示する。また、処理部3は、領域R2において、現在時刻を示す時刻バーB1を表示する。領域R2には、車両91を現在使用中であるユーザの予約に対応する予約部分A11、および車両91の次回の予約者の予約に対応する予約部分A12が表示されている。なお、処理部3は、現在時刻を内部処理のみに使用し、時刻バーB1を表示しない構成であってもよい。 Specifically, referring to FIG. 9, the processing unit 3 displays a cursor C1 indicating the current location of the vehicle 91 that has been put into use on the map in the area R2 based on the current location information. The processing unit 3 also displays a time bar B1 indicating the current time in the region R2. In the region R2, a reservation portion A11 corresponding to the reservation of the user who is currently using the vehicle 91 and a reservation portion A12 corresponding to the reservation of the next reservation of the vehicle 91 are displayed. Note that the processing unit 3 may be configured to use the current time only for internal processing and not to display the time bar B1.
 処理部3は、定期的または不定期に、記憶部4に保存された最新の現在地情報および渋滞情報、ならびに統計情報を参照し、車両91の返却予定地への帰着予定時刻を算出する。そして、処理部3は、帰着予定時刻が予約時間の終了時刻より後になる場合、予約時間内に予約者が車両91を返却できない見通しである旨を電子メール等により当該予約者であるユーザに通知する通知処理を行う。そして、ユーザは、当該通知を受けて、たとえば予約時間を延長する操作を行う。 The processing unit 3 periodically or irregularly refers to the latest current location information, traffic congestion information, and statistical information stored in the storage unit 4, and calculates the scheduled return time of the vehicle 91 to the scheduled return location. Then, if the scheduled return time is later than the end time of the reserved time, the processing unit 3 notifies the user who made the reservation by e-mail or the like that the person who made the reservation is not likely to be able to return the vehicle 91 within the reserved time. Notification processing to be performed. Then, the user receives the notification and performs an operation to extend the reservation time, for example.
 なお、処理部3は、同様の通知処理を車両予約管理システム301の管理者に行う構成であってもよいし、車両91の次回の予約者が存在する場合、次回の予約者への通知処理を行う構成であってもよい。 The processing unit 3 may be configured to perform similar notification processing to the administrator of the vehicle reservation management system 301, or if there is a person who has reserved the vehicle 91 for the next time, the processing unit 3 notifies the person who has reserved the vehicle 91 for the next time. may be configured to perform
 また、返却予定地は、出発地と同じであってもよいし、異なってもよい。すなわち、操作情報は、ユーザが入力した返却予定地をさらに示してもよい。 In addition, the scheduled return location may be the same as the departure location, or it may be different. That is, the operation information may further indicate the planned return location input by the user.
 [変形例3]
 図10は、本開示の実施の形態に係る車両予約管理装置101の変形例3が端末装置202に表示させる画面の一例を示す図である。
[Modification 3]
FIG. 10 is a diagram showing an example of a screen displayed on the terminal device 202 by the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure.
 処理部3は、予約者が使用開始した車両91の返却予定地および現在地、ならびに現在時刻に基づいて、予約時間を補正し、表示する。 The processing unit 3 corrects and displays the reservation time based on the scheduled return location and current location of the vehicle 91 that the reservation person has started using, and the current time.
 より詳細には、処理部3は、車両91が目的地に到着する前において、車両91の返却予定地、現在地、現在時刻、目的地に基づいて予約時間の補正を行う。処理部3は、車両91が目的地に到着した後において、目的地を用いずに、車両91の返却予定地、現在地、現在時刻に基づいて予約時間の補正を行う。 More specifically, before the vehicle 91 arrives at the destination, the processing unit 3 corrects the reservation time based on the scheduled return location of the vehicle 91, the current location, the current time, and the destination. After the vehicle 91 arrives at the destination, the processing unit 3 corrects the reservation time based on the scheduled return location of the vehicle 91, the current location, and the current time without using the destination.
 たとえば、処理部3は、現在地および渋滞情報に基づいて、車両91の移動所要時間を更新し、更新後の移動所要時間、返却予定地および現在時刻に基づいて、予約時間の補正および表示を行う。 For example, the processing unit 3 updates the travel time required for the vehicle 91 based on the current location and traffic information, and corrects and displays the reservation time based on the updated travel time, scheduled return location, and current time. .
 具体的には、図10を参照して、処理部3は、帰着予定時刻が予約時間の終了時刻より後になる場合、帰着予定時刻が含まれるように予約時間を補正し、補正後の予約時間を示す予約部分A11を表示する。また、処理部3は、記憶部4に保存された状況情報を参照し、補正後の予約時間が次回の予約者の予約部分A12と重複する場合、次回の予約者の予約対象車両を代替車両に変更し、変更後の予約に対応する予約部分A13を領域R2に表示する。また、処理部3は、変更後の予約内容を記憶部4における状況情報に反映して更新する。 Specifically, with reference to FIG. 10, when the scheduled return time is later than the end time of the reservation time, processing unit 3 corrects the reservation time so that the scheduled return time is included, and corrects the reservation time after correction. is displayed. In addition, the processing unit 3 refers to the situation information stored in the storage unit 4, and if the corrected reservation time overlaps with the reservation part A12 of the next reservation, the vehicle to be reserved by the next reservation is selected as the substitute vehicle. , and the reservation portion A13 corresponding to the changed reservation is displayed in the region R2. In addition, the processing unit 3 updates the status information in the storage unit 4 by reflecting the changed reservation contents.
 そして、処理部3は、予約対象車両が変更された旨を電子メール等により次回の予約者に通知する通知処理を行う。なお、処理部3は、同様の通知処理を車両予約管理システム301の管理者に行う構成であってもよいし、現在の車両91の使用者への通知処理を行う構成であってもよい。 Then, the processing unit 3 performs notification processing for notifying the next reservation person by e-mail or the like that the reserved vehicle has been changed. The processing unit 3 may be configured to perform similar notification processing to the administrator of the vehicle reservation management system 301 or may be configured to perform notification processing to the current user of the vehicle 91 .
 図10に示す例では、ユーザの予約内容である13時から15時までの予約時間が13時から16時15分まで延長され、次回の予約者の予約時間である16時から18時までと一部重複することから、次回の予約者の予約対象車両が他の車両91に変更されている。 In the example shown in FIG. 10, the reservation time from 13:00 to 15:00, which is the reservation content of the user, is extended from 13:00 to 16:15, and the reservation time of the next reservation is from 16:00 to 18:00. Due to partial overlap, the vehicle to be reserved by the next reservation person is changed to another vehicle 91 .
 このように、車両91の位置の動的管理機能および車両91の旅行時間計算機能を予約管理に適用することにより、共用車両の稼働率低下を効果的に抑制することができる。 In this way, by applying the dynamic management function of the position of the vehicle 91 and the travel time calculation function of the vehicle 91 to reservation management, it is possible to effectively suppress the decrease in the operating rate of shared vehicles.
 [変形例4]
 取得部2は、車両91の異常に関する異常情報を取得する。処理部3は、異常情報に基づいて、車両91の次回の予約者への通知処理を行う。
[Modification 4]
Acquisition unit 2 acquires abnormality information regarding an abnormality of vehicle 91 . Based on the abnormality information, the processing unit 3 performs notification processing to the next reservation person of the vehicle 91 .
 より詳細には、取得部2は、車両情報の一例である異常情報をネットワーク401および通信部1経由で車両91から受信し、記憶部4に保存する。異常情報は、たとえば、バッテリーの残量不足またはガソリンの残量不足を示す。 More specifically, the acquisition unit 2 receives abnormality information, which is an example of vehicle information, from the vehicle 91 via the network 401 and the communication unit 1 and stores it in the storage unit 4 . The anomaly information indicates, for example, a low battery level or a low gasoline level.
 処理部3は、記憶部4に異常情報が保存された場合、使用予定の車両91に異常があり、かつ代替車両の利用を促す旨を電子メール等によりユーザに通知する。そして、ユーザは、当該通知を受けて、たとえば予約の対象車両を変更する操作を行う。 When the abnormality information is stored in the storage unit 4, the processing unit 3 notifies the user by e-mail or the like that there is an abnormality in the vehicle 91 to be used and that the use of an alternative vehicle is urged. Then, the user receives the notification and performs an operation to change the vehicle for reservation, for example.
 [変形例5]
 処理部3は、使用開始された車両91の返却を判断し、車両91が返却されたと判断した場合、予約時間を補正して短縮し、表示する。
[Modification 5]
The processing unit 3 determines the return of the vehicle 91 that has started to be used, and when determining that the vehicle 91 has been returned, corrects and shortens the reservation time and displays it.
 より詳細には、処理部3は、現在地情報の示す車両91の現在地が返却予定地周辺であり、かつ所定時間を経過した場合、車両91が返却されたと判断する。そして、処理部3は、現在の予約時間が残っている、すなわち現在時刻が当該予約時間の終了時刻よりも前である場合、当該予約時間の終了時刻を現在時刻に変更し、領域R2における予約部分を更新し、現在の予約を開放する。 More specifically, the processing unit 3 determines that the vehicle 91 has been returned when the current location of the vehicle 91 indicated by the current location information is near the scheduled return location and a predetermined time has passed. Then, if the current reservation time remains, that is, if the current time is before the end time of the reservation time, the processing unit 3 changes the end time of the reservation time to the current time, and changes the end time of the reservation time to the current time. Update the part and release the current reservation.
 なお、処理部3は、車両91または他の装置におけるボタン、または車両予約のアプリケーションの画面におけるボタン等が操作されることにより、車両91が返却されたと判断する構成であってもよい。 It should be noted that the processing unit 3 may be configured to determine that the vehicle 91 has been returned by operating a button on the vehicle 91 or another device, or a button on a vehicle reservation application screen, or the like.
 また、車両予約管理装置101は、上述の車両91の予約に関する提案内容を含む各例の表示内容の、一部または全部を組み合わせて端末装置202に表示する構成であってもよい。また、車両予約管理装置101は、上述の「予約確定後の処理」を行わない構成であってもよい。また、処理部3は、統計情報を用いる代わりに、現在の交通情報を用いて上述の各例の内容を端末装置202に表示する構成であってもよい。この場合、たとえば、移動情報取得部として機能する取得部2は、現在の交通情報をネットワーク401および通信部1経由でサーバ等の他の装置から受信し、記憶部4に保存する。 In addition, the vehicle reservation management device 101 may be configured to display on the terminal device 202 a combination of part or all of the display contents of each example including the content of the proposal regarding the reservation of the vehicle 91 described above. Further, the vehicle reservation management device 101 may be configured so as not to perform the above-described "processing after confirmation of reservation". Also, the processing unit 3 may be configured to display the content of each of the above examples on the terminal device 202 using current traffic information instead of using statistical information. In this case, for example, the acquisition unit 2 functioning as a movement information acquisition unit receives current traffic information from another device such as a server via the network 401 and the communication unit 1 and stores it in the storage unit 4 .
[動作の流れ]
 車両予約管理装置101は、メモリを含むコンピュータを備え、当該コンピュータにおけるCPU等の演算処理部は、以下のフローチャートの各ステップの一部または全部を含むプログラムを当該メモリから読み出して実行する。このプログラムは、外部からインストールすることができる。このプログラムは、記録媒体に格納された状態でまたは通信回線を介して流通する。
[Flow of operation]
The vehicle reservation management device 101 includes a computer including a memory, and an arithmetic processing unit such as a CPU in the computer reads out from the memory and executes a program including part or all of the steps of the following flowcharts. This program can be installed externally. This program is distributed in a state stored in a recording medium or via a communication line.
 図11は、本開示の実施の形態に係る車両予約管理装置101が、予約確定前において車両予約に関する提案を行う際の動作手順の一例を定めたフローチャートである。 FIG. 11 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation.
 図11を参照して、まず、車両予約管理装置101は、ユーザによる操作を待ち受ける。より詳細には、車両予約管理装置101は、予約管理画面G1におけるユーザの操作を示す操作情報の受信を待ち受ける。当該操作は、たとえば入力部分D1における目的地等の入力操作である(ステップS1でNO)。 Referring to FIG. 11, vehicle reservation management device 101 first waits for an operation by the user. More specifically, the vehicle reservation management device 101 waits for reception of operation information indicating a user's operation on the reservation management screen G1. The operation is, for example, an input operation of a destination or the like in the input portion D1 (NO in step S1).
 次に、車両予約管理装置101は、当該操作情報を受信した場合(ステップS1でYES)、統計情報を記憶部4から取得し(ステップS2)、移動所要時間を算出し、予約管理画面G1に表示する(ステップS3)。 Next, when the operation information is received (YES in step S1), the vehicle reservation management device 101 acquires statistical information from the storage unit 4 (step S2), calculates the required travel time, and displays the information on the reservation management screen G1. display (step S3).
 次に、車両予約管理装置101は、移動所要時間と予約時間とを比較し、移動所要時間が予約時間の長さ以下である場合(ステップS4でYES)、ユーザによる「登録」ボタンのクリックに応じて当該予約内容を登録し、予約管理画面G1において予約時間および予約者名を表示する(ステップS5)。 Next, the vehicle reservation management device 101 compares the required travel time and the reserved time, and if the required travel time is less than or equal to the reserved time (YES in step S4), the user clicks the "Register" button. Accordingly, the content of the reservation is registered, and the reservation time and the name of the person making the reservation are displayed on the reservation management screen G1 (step S5).
 一方、車両予約管理装置101は、移動所要時間が予約時間の長さ未満である場合(ステップS4でNO)、ユーザの予約内容が受付不可である旨を予約管理画面G1に表示し(ステップS6)、ユーザによる新たな入力操作を待ち受ける(ステップS1でNO)。 On the other hand, when the required travel time is less than the length of the reservation time (NO in step S4), the vehicle reservation management device 101 displays on the reservation management screen G1 that the content of the user's reservation cannot be accepted (step S6). ), and waits for a new input operation by the user (NO in step S1).
 図12は、本開示の実施の形態に係る車両予約管理装置101の変形例1が、予約確定前において車両予約に関する提案を行う際の動作手順の一例を定めたフローチャートである。 FIG. 12 is a flowchart defining an example of an operation procedure when the modified example 1 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation.
 図12を参照して、ステップS11、S12、S13の処理は、図11に示すステップS1、S2、S3と同様である。 Referring to FIG. 12, the processes of steps S11, S12 and S13 are the same as steps S1, S2 and S3 shown in FIG.
 次に、車両予約管理装置101は、移動所要時間と予約時間とを比較し、移動所要時間が予約時間の長さ未満である場合(ステップS14でNO)、予約時間が移動所要時間以上となるように、予約終了時刻を修正し、予約管理画面G1に表示する(ステップS15)。 Next, the vehicle reservation management device 101 compares the required travel time and the reserved time, and if the required travel time is less than the reserved time (NO in step S14), the reserved time is greater than or equal to the required travel time. As shown, the reservation end time is corrected and displayed on the reservation management screen G1 (step S15).
 次に、車両予約管理装置101は、ユーザによる「登録」ボタンのクリックに応じて当該予約内容を登録し、予約管理画面G1において予約時間および予約者名を表示する(ステップS16)。 Next, the vehicle reservation management device 101 registers the reservation details in response to the user clicking the "Register" button, and displays the reservation time and reservation person's name on the reservation management screen G1 (step S16).
 図13は、本開示の実施の形態に係る車両予約管理装置101の変形例2が、予約確定前において車両予約に関する提案を行う際の動作手順の一例を定めたフローチャートである。 FIG. 13 is a flow chart defining an example of an operation procedure when the modified example 2 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding a vehicle reservation before confirming the reservation.
 図13を参照して、まず、車両予約管理装置101は、ユーザによる所定の操作を待ち受ける。より詳細には、車両予約管理装置101は、予約管理画面G1におけるユーザの所定操作を示す操作情報の受信を待ち受ける。所定操作は、たとえば領域R1における目的地および滞在時間等の入力操作である(ステップS61でNO)。 Referring to FIG. 13, vehicle reservation management device 101 first waits for a predetermined operation by the user. More specifically, the vehicle reservation management device 101 waits for reception of operation information indicating a user's predetermined operation on the reservation management screen G1. The predetermined operation is, for example, an input operation of a destination, stay time, etc. in region R1 (NO in step S61).
 次に、車両予約管理装置101は、当該操作情報を受信した場合(ステップS61でYES)、統計情報を記憶部4から取得し(ステップS62)、移動所要時間を算出し、予約管理画面G1に表示する(ステップS63)。 Next, when the operation information is received (YES in step S61), the vehicle reservation management device 101 acquires statistical information from the storage unit 4 (step S62), calculates the required travel time, and displays the information on the reservation management screen G1. display (step S63).
 次に、車両予約管理装置101は、移動所要時間および滞在時間に基づいて予約時間を算出し、予約管理画面G1に表示する(ステップS64)。 Next, the vehicle reservation management device 101 calculates the reservation time based on the required travel time and stay time, and displays it on the reservation management screen G1 (step S64).
 次に、車両予約管理装置101は、ユーザによる「登録」ボタンのクリックに応じて、算出した予約時間を含む予約内容を登録し、予約管理画面G1において予約時間および予約者名を表示する(ステップS65)。 Next, the vehicle reservation management device 101 registers the reservation details including the calculated reservation time in response to the click of the "Register" button by the user, and displays the reservation time and the reservation person's name on the reservation management screen G1 (step S65).
 図14は、本開示の実施の形態に係る車両予約管理装置101が、予約確定後において車両予約に関する提案を行う際の動作手順の一例を定めたフローチャートである。 FIG. 14 is a flowchart that defines an example of an operation procedure when the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation after the reservation is confirmed.
 図14を参照して、まず、車両予約管理装置101は、記憶部4から統計情報を取得する(ステップS21)。 Referring to FIG. 14, vehicle reservation management device 101 first acquires statistical information from storage unit 4 (step S21).
 次に、車両予約管理装置101は、最新の現在地情報および渋滞情報を記憶部4から取得する。この取得処理は、定期的または不定期に行われる(ステップS22)。 Next, the vehicle reservation management device 101 acquires the latest current location information and traffic congestion information from the storage unit 4. This acquisition process is performed regularly or irregularly (step S22).
 次に、車両予約管理装置101は、最新の現在地情報および渋滞情報、ならびに統計情報に基づいて、車両91の返却予定地への帰着予定時刻を算出する(ステップS23)。 Next, the vehicle reservation management device 101 calculates the scheduled return time of the vehicle 91 to the scheduled return location based on the latest current location information, traffic congestion information, and statistical information (step S23).
 次に、車両予約管理装置101は、帰着予定時刻と予約時間の終了時刻とを比較し、帰着予定時刻が予約時間の終了時刻より後になる場合、帰着不能と判断し(ステップS24でYES)、上述のようなユーザ等への通知処理を行う(ステップS25)。そして、車両予約管理装置101は、最新の現在地情報および渋滞情報の取得を再び行う(ステップS22)。 Next, the vehicle reservation management device 101 compares the scheduled return time with the end time of the reserved time, and if the scheduled return time is later than the end time of the reserved time, determines that it is impossible to return (YES in step S24), The notification process to the user or the like as described above is performed (step S25). Then, the vehicle reservation management device 101 acquires the latest current location information and traffic congestion information again (step S22).
 一方、車両予約管理装置101は、帰着予定時刻が予約時間の終了時刻以前になる場合、帰着可能と判断し(ステップS24でNO)、最新の現在地情報および渋滞情報の取得を再び行う(ステップS22)。 On the other hand, when the scheduled return time is before the end time of the reservation time, the vehicle reservation management device 101 determines that it is possible to return (NO in step S24), and acquires the latest current location information and traffic congestion information again (step S22). ).
 図15は、本開示の実施の形態に係る車両予約管理装置101の変形例3が、予約確定後において車両予約に関する提案を行う際の動作手順の一例を定めたフローチャートである。 FIG. 15 is a flow chart defining an example of an operation procedure when the modification 3 of the vehicle reservation management device 101 according to the embodiment of the present disclosure makes a proposal regarding vehicle reservation after the reservation is confirmed.
 図15を参照して、ステップS31、S32、S33の処理は、図14に示すステップS21、S22、S23と同様である。 With reference to FIG. 15, the processes of steps S31, S32 and S33 are the same as steps S21, S22 and S23 shown in FIG.
 次に、車両予約管理装置101は、帰着予定時刻と予約時間の終了時刻とを比較し、帰着予定時刻が予約時間の終了時刻より後になる場合、帰着不能と判断し(ステップS34でYES)、帰着予定時刻が含まれるように予約時間を補正し、予約管理画面G1に表示する(ステップS35)。 Next, the vehicle reservation management device 101 compares the scheduled return time with the end time of the reserved time, and if the scheduled return time is later than the end time of the reserved time, determines that the vehicle cannot return (YES in step S34), The reservation time is corrected so as to include the scheduled return time, and is displayed on the reservation management screen G1 (step S35).
 次に、車両予約管理装置101は、記憶部4に保存された状態情報を参照して、補正後の予約時間が次回の予約者の予約時間と重複する場合(ステップS36でYES)、次回の予約者の予約内容を代替車両に変更し、変更後の予約内容を予約管理画面G1に表示する(ステップS37)。 Next, the vehicle reservation management device 101 refers to the state information stored in the storage unit 4, and if the corrected reservation time overlaps with the reservation time of the next reservation person (YES in step S36), the next reservation is made. The reservation details of the reservation person are changed to the alternative vehicle, and the changed reservation details are displayed on the reservation management screen G1 (step S37).
 次に、車両予約管理装置101は、予約対象車両が変更された旨を次回の予約者等に通知する通知処理を行い(ステップS38)、最新の現在地情報および渋滞情報の取得を再び行う(ステップS32)。 Next, the vehicle reservation management device 101 performs notification processing for notifying the next reservation person, etc. that the vehicle to be reserved has been changed (step S38), and acquires the latest current location information and traffic congestion information again (step S38). S32).
 一方、車両予約管理装置101は、補正後の予約時間が次回の予約者の予約時間と重複しない場合、予約対象車両の変更は不要であると判断し(ステップS36でNO)、最新の現在地情報および渋滞情報の取得を再び行う(ステップS32)。 On the other hand, if the corrected reservation time does not overlap with the next reservation time of the person making the reservation, the vehicle reservation management device 101 determines that the vehicle to be reserved does not need to be changed (NO in step S36), and updates the latest current location information. Then, the traffic congestion information is obtained again (step S32).
 図16は、本開示の実施の形態に係る車両予約管理装置101の変形例4が異常処理を行う際の動作手順の一例を定めたフローチャートである。 FIG. 16 is a flowchart that defines an example of an operation procedure when the modification 4 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs abnormality processing.
 図16を参照して、車両予約管理装置101は、記憶部4への異常情報の保存を監視し(ステップS41でNO)、異常情報が保存された場合(ステップS41でYES)、使用予定の車両91に異常があり、かつ代替車両の利用を促す旨を電子メール等によりユーザに通知する(ステップS42)。 Referring to FIG. 16, vehicle reservation management device 101 monitors storage of abnormality information in storage unit 4 (NO in step S41), and when abnormality information is saved (YES in step S41), The user is notified by e-mail or the like that there is an abnormality in the vehicle 91 and that the use of a substitute vehicle is urged (step S42).
 図17は、本開示の実施の形態に係る車両予約管理装置101の変形例5が予約開放処理を行う際の動作手順の一例を定めたフローチャートである。 FIG. 17 is a flowchart that defines an example of an operation procedure when the modification 5 of the vehicle reservation management device 101 according to the embodiment of the present disclosure performs reservation release processing.
 図17を参照して、車両予約管理装置101は、車両91の返却を待ち受け(ステップS51でNO)、車両91が返却されたと判断した場合(ステップS51でYES)、現在時刻と現在の予約時間の終了時刻とを比較し、現在の予約時間が残っている場合(ステップS52でYES)、当該予約時間の終了時刻を現在時刻に変更し、予約管理画面G1における予約時間を更新し、現在の予約を開放する(ステップS53)。 Referring to FIG. 17, vehicle reservation management device 101 waits for the return of vehicle 91 (NO in step S51), and when determining that vehicle 91 has been returned (YES in step S51), the current time and the current reservation time If the current reservation time remains (YES in step S52), the end time of the reservation time is changed to the current time, the reservation time on the reservation management screen G1 is updated, and the current reservation time is updated. The reservation is released (step S53).
 なお、本開示の実施の形態に係る車両予約管理装置101の機能の一部または全部が、クラウドコンピューティングによって提供されてもよい。すなわち、本開示の実施の形態に係る車両予約管理装置101が、複数のクラウドサーバ等によって構成されてもよい。 A part or all of the functions of the vehicle reservation management device 101 according to the embodiment of the present disclosure may be provided by cloud computing. That is, the vehicle reservation management device 101 according to the embodiment of the present disclosure may be configured by a plurality of cloud servers or the like.
 上記実施の形態は、すべての点で例示であって制限的なものではないと考えられるべきである。本発明の範囲は、上記説明ではなく特許請求の範囲によって示され、特許請求の範囲と均等の意味および範囲内でのすべての変更が含まれることが意図される。 The above embodiments should be considered as examples in all respects and not restrictive. The scope of the present invention is indicated by the scope of the claims rather than the above description, and is intended to include all modifications within the scope and meaning equivalent to the scope of the claims.
 以上の説明は、以下に付記する特徴を含む。
 [付記1]
 ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の予約時間を示す操作情報を取得する操作情報取得部と、
 前記出発地、前記目的地および前記予約時間に基づいて、前記車両の予約の受付可否を表示する処理部とを備え、
 前記処理部は、前記出発地および前記目的地に基づいて、前記車両の移動所要時間を算出し、前記移動所要時間と前記予約時間との比較結果に基づいて、前記操作に対応する予約の受付可否の判断、または前記予約時間の補正を行う、車両予約管理装置。
The above description includes the features appended below.
[Appendix 1]
an operation information acquisition unit that acquires operation information indicating the departure point of the vehicle, the destination of the vehicle, and the reservation time of the vehicle, which are input by a user's operation;
a processing unit that displays whether or not the vehicle can be reserved based on the departure point, the destination, and the reservation time;
The processing unit calculates a travel time required for the vehicle based on the departure point and the destination, and accepts a reservation corresponding to the operation based on a comparison result between the travel time required and the reservation time. A vehicle reservation management device that determines availability or corrects the reservation time.
 1 通信部
 2 取得部
 3 処理部
 4 記憶部
 91 車両
 101 車両予約管理装置
 202 端末装置
 301 車両予約管理システム
 401 ネットワーク
 A1,A3 部分
 A2,A4,A11、A12、A13 予約部分
 B1 時刻バー
 C1 カーソル
 D1 入力部分
 D2 予約確認部分
 G1 予約管理画面
 R1,R2 領域
1 communication unit 2 acquisition unit 3 processing unit 4 storage unit 91 vehicle 101 vehicle reservation management device 202 terminal device 301 vehicle reservation management system 401 network A1, A3 parts A2, A4, A11, A12, A13 reservation part B1 time bar C1 cursor D1 Input part D2 Reservation confirmation part G1 Reservation management screen R1, R2 area

Claims (13)

  1.  ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の予約時間を示す操作情報を取得する操作情報取得部と、
     前記出発地、前記目的地および前記予約時間に基づいて、前記車両の予約の受付可否を表示する処理部とを備える、車両予約管理装置。
    an operation information acquisition unit that acquires operation information indicating the departure point of the vehicle, the destination of the vehicle, and the reservation time of the vehicle, which are input by a user's operation;
    A vehicle reservation management device, comprising: a processing unit that displays whether or not a reservation for the vehicle can be accepted based on the departure point, the destination, and the reservation time.
  2.  前記車両予約管理装置は、さらに、
     車両の移動所要時間の統計情報および交通情報の少なくとも一方を取得する移動情報取得部を備え、
     前記処理部は、前記出発地と、前記目的地と、前記予約時間に加え、前記統計情報および前記交通情報の少なくとも一方とに基づいて、前記操作に対応する予約の受付可否を表示する、請求項1に記載の車両予約管理装置。
    The vehicle reservation management device further
    a movement information acquisition unit that acquires at least one of statistical information on the required movement time of the vehicle and traffic information;
    wherein the processing unit displays whether or not the reservation corresponding to the operation can be accepted based on at least one of the statistical information and the traffic information in addition to the departure point, the destination, and the reservation time. Item 1. The vehicle reservation management device according to Item 1.
  3.  前記車両予約管理装置は、さらに、
     車両の移動所要時間の統計情報および交通情報の少なくとも一方を取得する移動情報取得部を備え、
     前記処理部は、前記出発地と、前記目的地と、前記予約時間に加え、前記統計情報および前記交通情報の少なくとも一方とに基づいて前記予約時間を補正し、補正後の予約時間を表示する、請求項1に記載の車両予約管理装置。
    The vehicle reservation management device further
    a movement information acquisition unit that acquires at least one of statistical information on the required movement time of the vehicle and traffic information;
    The processing unit corrects the reservation time based on at least one of the statistical information and the traffic information in addition to the departure point, the destination, and the reservation time, and displays the corrected reservation time. 2. The vehicle reservation management system according to claim 1.
  4.  前記車両予約管理装置は、さらに、
     前記車両の予約状況を示す状況情報を取得する状況情報取得部を備え、
     前記処理部は、前記補正後の予約時間、および前記予約状況に基づいて、前記操作に対応する予約の受付可否を表示する、請求項3に記載の車両予約管理装置。
    The vehicle reservation management device further
    A status information acquisition unit that acquires status information indicating the reservation status of the vehicle,
    4. The vehicle reservation management device according to claim 3, wherein said processing unit displays whether or not a reservation corresponding to said operation can be accepted based on said corrected reservation time and said reservation status.
  5.  前記車両予約管理装置は、さらに、
     使用開始された前記車両の現在地を示す現在地情報を取得する現在地情報取得部と、前記車両の返却予定地を示す返却予定地情報を取得する返却予定地情報取得部と、を備え、
     前記処理部は、使用開始された前記車両の返却予定地および前記現在地、ならびに現在時刻に基づいて前記予約時間を補正し、補正後の予約時間を表示する、請求項1に記載の車両予約管理装置。
    The vehicle reservation management device further comprises:
    A current location information acquisition unit that acquires current location information indicating the current location of the vehicle that has been put into use, and a scheduled return location information acquisition unit that acquires scheduled return location information indicating the scheduled return location of the vehicle,
    2. The vehicle reservation management according to claim 1, wherein the processing unit corrects the reservation time based on the scheduled return location of the vehicle that has been put into use, the current location, and the current time, and displays the corrected reservation time. Device.
  6.  前記車両予約管理装置は、さらに、
     使用開始された前記車両の現在地を示す現在地情報を取得する現在地情報取得部と、前記車両の返却予定地を示す返却予定地情報を取得する返却予定地情報取得部と、を備え、
     前記処理部は、使用開始された前記車両の返却予定地および前記現在地、ならびに現在時刻に基づいて、前記車両の次回の予約者への通知処理を行う、請求項1に記載の車両予約管理装置。
    The vehicle reservation management device further
    A current location information acquisition unit that acquires current location information indicating the current location of the vehicle that has been put into use, and a scheduled return location information acquisition unit that acquires scheduled return location information indicating the scheduled return location of the vehicle,
    2. The vehicle reservation management device according to claim 1, wherein said processing unit notifies a person who reserves said vehicle next time based on the scheduled return location and said current location of said vehicle that has started to be used, and said current time. .
  7.  前記車両予約管理装置は、さらに、
     渋滞情報を取得する渋滞情報取得部を備え、
     前記処理部は、前記現在地および前記渋滞情報に基づいて、前記車両の移動所要時間の統計情報を更新し、更新後の移動所要時間の統計情報、前記返却予定地および前記現在時刻に基づいて補正前の前記予約時間を補正し、補正後の予約時間を表示する、請求項5に記載の車両予約管理装置。
    The vehicle reservation management device further comprises:
    A traffic jam information acquisition unit that acquires traffic jam information,
    The processing unit updates the statistical information of the required travel time of the vehicle based on the current location and the traffic information, and corrects the updated statistical information of the required travel time, the scheduled return location, and the current time. 6. The vehicle reservation management device according to claim 5, wherein the previous reservation time is corrected and the corrected reservation time is displayed.
  8.  前記車両予約管理装置は、さらに、
     渋滞情報を取得する渋滞情報取得部を備え、
     前記処理部は、前記現在地および前記渋滞情報に基づいて、前記車両の移動所要時間の統計情報を更新し、更新後の移動所要時間の統計情報、前記返却予定地および前記現在時刻に基づいて、前記車両の次回の予約者への通知処理を行う、請求項6に記載の車両予約管理装置。
    The vehicle reservation management device further comprises:
    A traffic jam information acquisition unit that acquires traffic jam information,
    The processing unit updates the statistical information of the travel time required for the vehicle based on the current location and the traffic congestion information, and based on the updated statistical information of the travel time required, the scheduled return location, and the current time, 7. The vehicle reservation management device according to claim 6, wherein a notification process is performed to a person who reserves the vehicle for the next time.
  9.  前記処理部は、使用開始された前記車両の返却を判断し、前記車両が返却されたと判断した場合、補正前の前記予約時間または前記補正後の予約時間を補正して短縮する、請求項1から請求項8のいずれか1項に記載の車両予約管理装置。 2. The processing unit determines the return of the vehicle that has been put into use, and when determining that the vehicle has been returned, corrects and shortens the reservation time before correction or the reservation time after correction. The vehicle reservation management system according to any one of claims 8 to 8.
  10.  前記車両予約管理装置は、さらに、
     前記車両の異常に関する異常情報を取得する異常情報取得部を備え、
     前記処理部は、前記異常情報に基づいて、前記車両の次回の予約者への通知処理を行う、請求項1から請求項9のいずれか1項に記載の車両予約管理装置。
    The vehicle reservation management device further
    An anomaly information acquisition unit that acquires anomaly information regarding an anomaly of the vehicle,
    10. The vehicle reservation management device according to any one of claims 1 to 9, wherein the processing unit notifies a person who reserves the vehicle next time based on the abnormality information.
  11.  ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の前記目的地における滞在時間を示す操作情報を取得する操作情報取得部と、
     車両の移動所要時間の統計情報および交通情報の少なくとも一方を取得する移動情報取得部と、
     前記出発地と、前記目的地に加え、前記統計情報および前記交通情報の少なくとも一方と、前記滞在時間とに基づいて算出された前記車両の予約時間を表示する処理部と、を備える車両予約管理装置。
    an operation information acquisition unit that acquires operation information that is input by a user's operation and that indicates the departure point of the vehicle, the destination of the vehicle, and the staying time of the vehicle at the destination;
    a movement information acquisition unit that acquires at least one of statistical information on the required movement time of the vehicle and traffic information;
    vehicle reservation management, comprising: a processing unit that displays a reservation time for the vehicle calculated based on the departure point, the destination, at least one of the statistical information and the traffic information, and the staying time. Device.
  12.  車両予約管理装置における車両予約管理方法であって、
     ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の予約時間を示す操作情報を取得するステップと、
     前記出発地、前記目的地および前記予約時間に基づいて、前記車両の予約の受付可否を表示するステップとを含む、車両予約管理方法。
    A vehicle reservation management method in a vehicle reservation management device,
    a step of obtaining operation information input by a user's operation indicating the departure point of the vehicle, the destination of the vehicle, and the reservation time of the vehicle;
    and displaying whether or not the vehicle can be reserved based on the departure point, the destination, and the reservation time.
  13.  車両予約管理装置において用いられる車両予約管理プログラムであって、
     コンピュータを、
     ユーザの操作により入力された、車両の出発地、前記車両の目的地および前記車両の予約時間を示す操作情報を取得する操作情報取得部と、
     前記出発地、前記目的地および前記予約時間に基づいて、前記車両の予約の受付可否を表示する処理部、
    として機能させるための、車両予約管理プログラム。
    A vehicle reservation management program used in a vehicle reservation management device,
    the computer,
    an operation information acquisition unit that acquires operation information indicating the departure point of the vehicle, the destination of the vehicle, and the reservation time of the vehicle, which are input by a user's operation;
    a processing unit that displays whether or not the vehicle can be reserved based on the departure point, the destination, and the reservation time;
    Vehicle reservation management program to function as
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Publication number Priority date Publication date Assignee Title
WO2013137181A1 (en) * 2012-03-12 2013-09-19 日産自動車株式会社 Vehicle sharing system and vehicle sharing method
US20150142518A1 (en) * 2012-05-22 2015-05-21 Mobiag, Lda. System for making available for hire vehicles from a fleet aggregated from a plurality of vehicle fleets
WO2021192827A1 (en) * 2020-03-26 2021-09-30 パナソニックIpマネジメント株式会社 Vehicle reservation management system, vehicle reservation management method, and program

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2013137181A1 (en) * 2012-03-12 2013-09-19 日産自動車株式会社 Vehicle sharing system and vehicle sharing method
US20150142518A1 (en) * 2012-05-22 2015-05-21 Mobiag, Lda. System for making available for hire vehicles from a fleet aggregated from a plurality of vehicle fleets
WO2021192827A1 (en) * 2020-03-26 2021-09-30 パナソニックIpマネジメント株式会社 Vehicle reservation management system, vehicle reservation management method, and program

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