JP6888655B2 - System and management equipment - Google Patents

Description

The present invention relates to a system for determining a movement route of a user who makes a movement including the use of an elevator according to the situation of the elevator.

A technique for determining a movement route to a destination is known as a conventional technique. Patent Document 1 discloses a navigation system and a car navigation device that search a route from a starting point to a plurality of places to reach a destination.

Japanese Unexamined Patent Publication No. 2002-286480 (published on October 3, 2002)

However, in such a technique, the use of an elevator at a place visited on the way (visited place) is not considered. On the other hand, when the user of the technology moves along the determined movement route, if an unexpected situation such as the elevator at the visited place not moving normally occurs, the user's schedule may be out of order.

For example, consider the case where a delivery person of a delivery company delivers to each delivery destination of a plurality of buildings. In a certain building, if the elevator is stopped due to maintenance or other reasons, the elevator cannot be used to visit the delivery destination. In this case, the courier would have to take alternatives, such as waiting for the elevator to become available, using the stairs, or heading to another building, whichever alternative was planned. The delivery schedule will be out of order. As a result, there may be problems such as delayed arrival at the delivery destination of the next building to be visited, and a long travel distance and time for delivery.

This is also the case when many people are waiting for the elevator to be used in a certain building. In this case, even if the car arrives, the delivery person may not be able to get in the car, and if he / she cannot get in the car, the scheduled delivery schedule will be upset.

That is, the conventional technology that does not consider the use of the elevator at the visited place uses the elevator in at least one building, and determines the optimum movement route when the user visits the visited place in the building. not enough.

One aspect of the present invention is to realize a system that uses an elevator in at least one building and determines an optimum movement route when a user visits a visited place in the building.

In order to solve the above problems, the system according to the first aspect of the present invention uses an elevator in at least one building, and determines a route for determining a movement route when a user visits a visited place in the building. A system including a device and a management device for managing information about an elevator, wherein the management device has an operation mode in which the elevator specified from the request is different from the usual operation mode in response to a request from the routing device. At least one of the operation change information indicating the date and time zone and the usage status information indicating the usage status of the elevator specified from the request is output to the routing device, and the routing device determines the operation change information and the operation change information. The movement route is determined based on at least one of the usage status information.

According to the above configuration, since the route determination device determines the movement route based on at least one of the operation change information and the usage status information, it is possible to determine the movement route in consideration of the use of the elevator in the building. For example, when the operation change information is a maintenance schedule, the movement route can be determined in consideration of the maintenance date and time zone. Further, for example, when the usage status information is information indicating the degree of elevator congestion for each time zone, it is possible to determine the movement route in consideration of the time zone when the elevator is congested. As a result, the elevator can be used in at least one building to determine a more optimal travel route when visiting a visited place in the building.

In the system according to the second aspect of the present invention, in the first aspect, the management device outputs at least the operation change information to the route determination device, and the route determination device outputs the date and time zone indicated by the operation change information. In addition, the travel route may be determined so that the user does not use the elevator specified from the request.

According to the above configuration, the route determination device determines a movement route in which the user does not use the elevator at the date and time zone indicated by the operation change information, so that the occurrence of a situation in which the user cannot use the elevator is avoided. can do. For example, when the operation change information is a maintenance schedule, it is possible to determine a movement route that does not use the elevator on the maintenance date and time. As a result, the user can move according to the scheduled schedule.

In the system according to the third aspect of the present invention, in the first or second aspect, the route determination device transmits the position designation information for designating the position included in the movement route to the management device together with the request, and the management. The device stores associating information in which an elevator installation position having an unusual operation mode is associated with a date and time zone in which the elevator has an unusual operation mode, and is identified from the position designation information. The association information may be output to the route determination device as the operation change information.

According to the above configuration, since the position is specified by the routing device, the management device can select appropriate operation change information in response to the request of the routing device according to the position. As a result, appropriate operation change information can be provided to the routing device.

In the system according to the fourth aspect of the present invention, in the third aspect, the route determination device transmits information including the address of the building visited by the user as the position designation information to the management device, and the corresponding measures are taken. The attached information includes the address of a building in which an elevator having an unusual operation mode is installed as the installation position, and the management device includes the address matching the address included in the position designation information. The information may be output to the route determination device as the operation change information.

According to the above configuration, the management device provides the route determination device with the operation change information of the elevator installed in the building visited by the user. As a result, appropriate operation change information can be provided to the routing device.

In the system according to the fifth aspect of the present invention, in the fourth aspect, the route determination device specifies the estimated time of arrival at the building visited by the user in accordance with the determination of the movement route, and the estimated time of arrival. Based on the above, when at least a part of the user's elevator usage time zone and the time zone indicated by the operation change information match, the usage application indicating that the elevator is used in the matching time zone is managed. When the management device receives the usage application, the management device notifies the operation changer who makes the elevator a different operation mode from the normal operation to the effect that the user uses the elevator at the same time zone. You may notify.

According to the above configuration, when the elevator is absolutely desired to be used in the time zone indicated by the operation change information, the elevator can be operated in the above time zone by submitting a usage application to the operation changer (for example, a maintenance worker) via the server. You can use it temporarily. Therefore, when it is not possible to determine a travel route that does not use the elevator during the time zone indicated by the driving change information, or a travel route that does not use the elevator during the time zone indicated by the driving change information is appropriate in terms of travel time, travel distance, and the like. If not, a more appropriate travel route can be determined.

In the system according to the sixth aspect of the present invention, in the fifth aspect, the user is a delivery company.
When at least a part of the usage time zone and the time zone indicated by the operation change information match, the routing device determines the delivery information, the delivery destination information, and the delivery person's information to be delivered in the building. Based on at least one of the attributes, it is specified whether or not an elevator is required for delivery of the delivery, and if it is specified that an elevator is required, the usage application may be transmitted to the management device.

According to the above configuration, the temporary use of the elevator can be minimized by applying for use only when the elevator is required to visit the delivery destination. For example, when the change in the operating state of the elevator is maintenance, it is possible to avoid a situation in which maintenance is unnecessarily interrupted. The delivery information is, for example, what the delivery is, the size of the delivery, and the weight of the delivery. Further, the delivery destination information is, for example, the floor of the delivery destination in the building (that is, what floor the delivery destination is). The attributes of the delivery person are, for example, the gender and age of the delivery person.

In the system according to the seventh aspect of the present invention, in the fifth or sixth aspect, the user is the delivery company, the movement route is the delivery route of the delivery, and the route determination device is the delivery person of the delivery company. When the information indicating that the delivery in one building is completed is received from the mobile terminal used by the delivery person, the building to which the delivery person is next is specified based on the delivery route, and the specified building is used. In the case of the building subject to the usage application, the estimated time of arrival at the building is estimated based on the current position of the delivery person, and the estimated estimated time of arrival is transmitted to the management device. The received estimated time of arrival may be notified to the operation changer.

According to the above configuration, since the estimated arrival time is notified at the timing of heading to the building where the elevator is temporarily used, it is possible to inform the operation changer of a more accurate estimated arrival time. As a result, the time required for temporary use of the elevator can be minimized.

The management device according to the eighth aspect of the present invention is a management device that manages information about an elevator, and uses the elevator in at least one building to determine a movement route when a user visits a visited place in the building. An acquisition unit that acquires a request from the route determination device to be determined, and operation change information that indicates a date and time zone in which the elevator specified from the request has an unusual operation mode and is used to determine the movement route. It also includes an output unit that indicates the usage status of the elevator specified from the request and outputs at least one of the usage status information used for determining the movement route to the route determination device.

According to the above configuration, the management device causes the route determination device to determine the movement route based on at least one of the operation change information and the usage status information, and therefore determines the movement route in consideration of the use of the elevator in the building. Can be done. Further, for example, when the usage status information is information indicating the degree of elevator congestion for each time zone, it is possible to determine the movement route in consideration of the time zone when the elevator is congested. For example, when the operation change information is a maintenance schedule, it is possible to determine the movement route in consideration of the maintenance date and time zone. As a result, the elevator can be used in at least one building to determine the optimum travel route when visiting the visited place in the building.

In the above aspect 8, the management device according to the ninth aspect of the present invention associates the installation position of the elevator having an operation mode different from the usual one with the date and time zone when the elevator has the operation mode different from the usual one. The acquisition unit further includes a storage unit for storing information, the acquisition unit acquires position designation information for designating a position included in the movement route from the route determination device together with the request, and the output unit obtains the position designation information. The association information specified from the above may be output to the route determination device as the operation change information.

According to the above configuration, since the position is specified by the routing device, the management device can select appropriate operation change information in response to the request of the routing device according to the position. As a result, appropriate operation change information can be provided to the routing device.

In the management device according to the tenth aspect of the present invention, in the ninth aspect, the acquisition unit acquires information including the address of the building visited by the user as the position designation information, and the association information is The installation position includes the address of a building in which an elevator having an operation mode different from the usual one is installed, and the output unit obtains the association information including an address matching the address included in the position designation information. It may be output to the route determination device as operation change information.

According to the above configuration, the management device provides the route determination device with the operation change information of the elevator installed in the building visited by the user. As a result, appropriate operation change information can be provided to the routing device.

In any of the above aspects 8 to 10, the management device according to the eleventh aspect of the present invention outputs at least the operation change information to the route determination device, and the output unit outputs the operation change from the user. When a usage application indicating that the user uses the elevator is received in the time zone indicated by the information, the user uses the elevator in the time zone to a driving changer who uses the elevator in a different driving mode. A notification unit may be further provided to notify that the operation is to be performed.

According to the above configuration, it is possible to notify the operation changer in advance that the user will use the elevator during the time zone when the operation mode of the elevator is changed. As a result, the operation changer can change the operation mode of the elevator, recognizing that temporary use will occur when the operation mode is changed.

The management device and the routing device according to each aspect of the present invention may be realized by a computer, and in this case, by operating the computer as each part (software element) included in the management device and the routing device. The control programs of the management device and the control device for realizing the routing device by a computer, and a computer-readable recording medium on which they are recorded are also included in the scope of the present invention.

According to one aspect of the present invention, a more optimized movement route can be determined.

It is a block diagram which shows an example of the main part structure of the operation state management server included in the system which concerns on Embodiment 1 of this invention. It is a figure which shows a specific example of the maintenance schedule stored in the operation status management server shown in FIG. It is a block diagram which shows an example of the main part structure of the route determination apparatus 2 included in the system shown in FIG. It is a flowchart which shows an example of the flow of the route determination process executed by the operation status management server shown in FIG. 1 and the route determination apparatus shown in FIG. It is a figure which shows a specific example of the delivery information extracted by the route determination apparatus shown in FIG. It is a figure which shows a specific example of the maintenance information extracted by the operation status management server shown in FIG. It is a figure which shows a specific example of the movement path determined by the route determination apparatus shown in FIG. It is a block diagram which shows an example of the main part structure of the operation condition management server included in the system which concerns on Embodiment 2 of this invention. It is a figure which shows a specific example of the elevator installation information stored in the operation status management server shown in FIG. It is a figure which shows a specific example of the usage history stored in the operation status management server shown in FIG. It is a flowchart which shows an example of the flow of the route determination process executed by the operation status management server shown in FIG. 8 and the route determination apparatus shown in FIG. It is a figure which shows a specific example of the movement path determined by the route determination apparatus shown in FIG. It is a flowchart which shows an example of the flow of the arrival time estimation processing executed by the operation status management server shown in FIG. 1 and the route determination device shown in FIG. It is a figure which shows one specific example of the usage situation information in the modification of Embodiment 2.

[Embodiment 1]
Hereinafter, one embodiment of the present invention will be described in detail. In the present embodiment, the system 100 will be described as an example as a system for determining a movement route of a user who performs a movement including the use of an elevator.

FIG. 1 is a block diagram showing an example of a main configuration of an operation status management server 1 (management device) included in the system 100.

(Overview of System 100)
As shown in FIG. 1, the system 100 includes an operation status management server 1, a route determination device 2, a schedule registration terminal 3, a worker terminal 4, a delivery schedule terminal 5, and a delivery worker terminal 6.

The operation status management server 1 is a server that manages the operation status of the elevator. As an example, the operation status management server 1 manages elevator maintenance (maintenance and inspection) and repair schedules. In this example, the operation status management server 1 is a server managed by a company that maintains or repairs the elevator (hereinafter referred to as a maintenance company), but the administrator of the operation status management server 1 is not limited to this example. ..

The route determination device 2 uses an elevator in at least one building, and determines a movement route when a user visits a visited place in the building. The "visited place" is a place visited by the user in the building. In the present embodiment, the user is a delivery person of a delivery company that delivers the package, and the visited place is a room to which the package is delivered. That is, the route determination device 2 according to the present embodiment uses an elevator in at least one building to determine a delivery route when a delivery person visits a delivery destination. In this embodiment, an example in which a delivery person goes around a plurality of buildings will be described. In this example, the route determination device 2 is a device managed by a company that delivers the package (hereinafter, referred to as a delivery company), but the manager of the route determination device 2 is not limited to this example.

The schedule registration terminal 3 registers the elevator maintenance and repair schedules. The schedule registration terminal 3 transmits information indicating the above schedule to the operation status management server 1 based on the input operation of the user. The user may be, for example, an employee of a maintenance company and a worker (operation changer) who performs maintenance and repair of the elevator.

The worker terminal 4 is a terminal device that the worker brings to the site of maintenance or repair, and is, for example, a mobile terminal such as a smartphone.

The delivery schedule terminal 5 is a terminal device for determining a delivery schedule by a delivery person.

The delivery person terminal 6 is a terminal device that the delivery person brings at the time of delivery, and is, for example, a mobile terminal such as a smartphone.

The system 100 may include a plurality of terminals for each of the schedule registration terminal 3, the worker terminal 4, the delivery schedule terminal 5, and the delivery worker terminal 6.

Further, the schedule registration terminal 3 and the worker terminal 4 may be the same terminal. Further, the delivery schedule terminal 5 and the delivery person terminal 6 may be the same terminal. Further, the route determination device 2 may be an integrated device with the delivery schedule terminal 5.

(Main part configuration of operation status management server 1)
The operation status management server 1 includes a control unit 10, a storage unit 11, and a communication unit 12. The control unit 10 comprehensively controls the operation status management server 1. The storage unit 11 is hardware that permanently holds the programs and data used by the operation status management server 1, and can also be expressed as storage. The storage unit 11 is realized as, for example, a ROM (Read-Only Memory), a hard disk device, a flash memory, or other non-volatile storage device.

The storage unit 11 may be realized as a removable storage device such as a memory card. Further, instead of the storage built in the operation status management server 1, a configuration using programs and data stored in an external storage device may be adopted.

The communication unit 12 transmits / receives information between the operation status management server 1 and the external device. The external device is, for example, the route determination device 2, the schedule registration terminal 3, and the worker terminal 4 shown in FIG. 1, but is not limited to this example. The communication unit 12 outputs the information received from the external device to the control unit 10.

Further, although not shown, the operation status management server 1 may further include a processor and a memory as a hardware configuration for realizing the control unit 10. The processor executes a series of instructions included in the program stored in the memory or the storage unit 11 based on the signal given to the operation status management server 1 or when a predetermined condition is satisfied. To do. The processor is realized as, for example, a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an MPU (Micro Processor Unit), an FPGA (Field-Programmable Gate Array), or other device. Memory temporarily stores programs and data. The program is loaded from, for example, the storage unit 11. The data includes the data input to the operation status management server 1 and the data generated by the processor. The memory is realized as a RAM (Random Access Memory) or other volatile memory as an example.

As an example, the processor accesses the storage unit 11, loads the program stored in the storage unit 11 into the memory, and executes a series of instructions included in the program. As a result, each unit included in the control unit 10 is configured.

As each of the units, the control unit 10 includes an acquisition unit 101, an extraction unit 102, an output unit 103, and a notification unit 104.

The acquisition unit 101 acquires a data output request (request) from the route determination device 2. In this embodiment, the data output request is an output request for the elevator maintenance schedule. The acquisition unit 101 outputs the data output request to the extraction unit 102.

The data output request according to the present embodiment includes position designation information for designating a position and date and time designation information for designating a date and time. The former is, for example, an address, but is not limited to this example.

The extraction unit 102 extracts data based on the data output request from the storage unit 11. The extraction unit 102 refers to the maintenance schedule 111 stored in the storage unit 11 and extracts the maintenance schedule of the elevator based on the data output request.

FIG. 2 is a diagram showing a specific example of the maintenance schedule 111. The maintenance schedule 111 according to the present embodiment is maintenance information (correspondence) in which the address (installation position) of the building where the elevator to be maintained is installed, the maintenance date, and the start time and end time of maintenance are associated with each other. It is a database that stores information). As described above, the maintenance information is transmitted from, for example, the schedule registration terminal 3 to the operation status management server 1.

The extraction unit 102 extracts the maintenance information of the date and time indicated by the date and time designation information in the elevator installed at the position indicated by the position designation information from the maintenance schedule 111. Then, the extraction unit 102 outputs the extracted maintenance information (operation change information) to the output unit 103.

The output unit 103 outputs the maintenance information of the elevator specified from the data output request to the routing device 2. Specifically, the output unit 103 transmits the maintenance information acquired from the extraction unit 102 to the route determination device 2 via the communication unit 12.

The notification unit 104 notifies the worker terminal 4 via the communication unit 12 that the user will use the elevator during the maintenance time of the elevator. Specifically, the notification unit 104 transmits a temporary use application (use application) indicating that the elevator will be used during the time zone to the worker terminal 4.

(Main part configuration of the route determination device 2)
FIG. 3 is a block diagram showing an example of the main configuration of the route determination device 2. As shown in FIG. 3, the routing device 2 includes a control unit 20, a storage unit 21, and a communication unit 22. The control unit 20 comprehensively controls the route determination device 2. The storage unit 21 is hardware that permanently holds the programs and data used by the routing device 2, and can also be expressed as storage. The storage unit 21 is realized as, for example, a ROM (Read-Only Memory), a hard disk device, a flash memory, or other non-volatile storage device. The storage unit 21 stores at least the delivery information database 211.

The delivery information database 211 according to the present embodiment is a database that stores delivery information associated with each information indicating the address, delivery date, delivery time zone, and delivery of the package. The delivery time zone is, for example, a time zone specified by the requester who requested the delivery.

The delivery information is transmitted from, for example, the delivery schedule terminal 5 to the route determination device 2. As an example, the delivery schedule terminal 5 generates delivery information based on an input operation of an employee of the delivery company and transmits it to the route determination device 2. The employee may input each information in the delivery information based on the information described in the delivery slip, for example. The control unit 20 stores the received delivery information in the delivery information database 211.

The storage unit 21 may be realized as a removable storage device such as a memory card. Further, instead of the storage built in the routing device 2, a configuration using programs and data stored in an external storage device may be adopted.

The communication unit 22 transmits / receives information between the route determination device 2 and the external device. The external device is, for example, an operation status management server 1, a delivery schedule terminal 5, and a deliveryman terminal 6, but is not limited to this example. The communication unit 22 outputs the information received from the external device to the control unit 20.

Further, although not shown, the routing device 2 may further include a processor and a memory as a hardware configuration for realizing the control unit 20. The processor executes a series of instructions included in the program stored in the memory or the storage unit 21 based on the signal given to the routing device 2 or when a predetermined condition is satisfied. .. The processor is realized as, for example, a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an MPU (Micro Processor Unit), an FPGA (Field-Programmable Gate Array), or other device. Memory temporarily stores programs and data. The program is loaded from, for example, the storage unit 21. The data includes data input to the routing device 2 and data generated by the processor. The memory is realized as a RAM (Random Access Memory) or other volatile memory as an example.

As an example, the processor accesses the storage unit 21, loads the program stored in the storage unit 21 into the memory, and executes a series of instructions included in the program. As a result, each unit included in the control unit 20 is configured.

As each of the units, the control unit 20 includes a communication control unit 201, a delivery information extraction unit 202, a movement route determination unit 203, an elevator necessity determination unit 204, and an arrival time estimation unit 205.

The communication control unit 201 controls the transmission / reception of information to / from the external device by the communication unit 22. The communication control unit 201 outputs the information received by the communication unit 22 to each unit of the control unit 20 or stores the information in the storage unit 21. Further, the communication control unit 201 controls the communication unit 22 and causes the external device to transmit the information acquired from each unit of the control unit 20.

The communication control unit 201 receives, for example, a delivery route determination request from the delivery schedule terminal 5. As an example, the delivery schedule terminal 5 generates a delivery route determination request including range designation information and date / time designation information by an input operation of an employee of the delivery company, and transmits the delivery route determination request to the route determination device 2. The range designation information is information for designating a range for delivery by a delivery person, and may be, for example, information indicating a delivery area in charge of a certain business office. The communication control unit 201 outputs the received delivery route determination request to the delivery information extraction unit 202.

The delivery information extraction unit 202 extracts the delivery information based on the delivery route determination request from the storage unit 21. Specifically, the delivery information extraction unit 202 extracts delivery information in which the delivery destination address is within the range indicated by the range designation information and the delivery date and time zone are the date and time zone indicated by the date and time designation information. To do. The delivery information extraction unit 202 extracts information indicating a delivery destination address, a delivery date, and a time zone from the extracted delivery information, and generates a data output request. That is, the position designation information in the data output request is the delivery address, and the date and time designation information is the delivery date and time zone. The delivery information extraction unit 202 outputs the generated data output request to the communication control unit 201 and causes the operation status management server 1 to transmit the generated data output request.

The movement route determination unit 203 determines the movement route including the use of the elevator of the delivery destination building based on the maintenance information received from the operation status management server 1. Specifically, the movement route determination unit 203 has a time zone for maintenance of an elevator in a certain building and a time zone for delivery by a delivery person to a delivery destination in the building (use time zone) indicated by maintenance information. Determine a movement route that does not overlap with. That is, the movement route determination unit 203 determines the movement route in which the delivery person does not use the elevator to be maintained on the date and time zone indicated by the maintenance information.

The "movement route" may include at least the order of arrival at each building. In the present embodiment, the movement routes will be described as assuming that they are in the order of arrival. That is, the movement route determination unit 203 according to the present embodiment determines in what order the plurality of delivery destinations are visited. The "movement route" may include information other than the arrival order, for example, information for designating a route used for movement between buildings. In other words, the movement route determination unit 203 may determine the route through which the delivery person passes in the delivery. The determination of the route can be realized by using the existing technique.

The movement route determination unit 203 outputs the determined movement route to the communication control unit 201 and causes the delivery schedule terminal 5 to transmit the determined movement route.

Further, when the movement route determination unit 203 cannot determine the movement route in which the maintenance time zone and the delivery time zone do not overlap, the movement route determination unit 203 determines the movement route in which at least a part of the two time zones matches (overlaps). When the movement route determination unit 203 determines a movement route in which at least a part of the two time zones matches, the movement route determination unit 203 also outputs the determined movement route to the elevator necessity determination unit 204.

The elevator necessity determination unit 204 determines whether or not an elevator is required for delivery. Based on the acquired movement route, the elevator necessity determination unit 204 identifies the floor and the delivery of the delivery destination in the delivery in the time zone where the maintenance time zone and the delivery time zone overlap. Then, it is determined whether or not the floor of the delivery destination is a predetermined floor or higher, and whether or not the delivery is a predetermined delivery. The predetermined floor is a floor on which it can be determined that the use of stairs is unlikely to be an alternative to the use of elevators, and may be, for example, the fifth floor. A predetermined delivery is a delivery that is difficult to deliver to a delivery destination without using an elevator, and may include, for example, a delivery having a size larger than a predetermined value or a delivery having a weight equal to or larger than a predetermined value. .. Information on the size and weight of the delivered product may be input at the same time as the input of the delivery information using, for example, the delivery schedule terminal 5. Further, the elevator necessity determination unit 204 may determine whether or not the delivery is a predetermined delivery based on the type of delivery. For example, when the delivery is furniture or home appliances, it may be determined that the delivery is a predetermined delivery.

When the elevator necessity determination unit 204 determines that the floor of the delivery destination is a predetermined floor or higher, or the delivery is a predetermined delivery, it indicates that the elevator will be used during the maintenance of the elevator. A temporary use application is generated and output to the communication control unit 201. The communication control unit 201 transmits the temporary use application to the operation status management server 1.

This allows delivery personnel to temporarily use the elevator when the elevator is under maintenance and unavailable and it is difficult to deliver deliveries using the stairs. As a result, if neither the elevator nor the stairs are available, the courier will be able to deliver at that building without having to rescheduling, such as waiting for the elevator to finish maintenance or heading to another building. Can be completed.

The elevator necessity determination unit 204 may determine whether or not an elevator is required for delivery based on the attributes of the delivery person. Here, the "attribute of the delivery person" is, for example, the gender and age of the delivery person, but is not limited to this example. In the example of determining the necessity of the elevator based on the attribute of the delivery person, the attribute of the delivery person is included in the delivery information transmitted from the delivery schedule terminal 5 to the route determination device 2 as an example. The elevator necessity determination unit 204 refers to the attribute of the delivery person, and determines, for example, whether or not the delivery person is a woman. When it is determined that the woman is a woman, the elevator necessity determination unit 204 generates a temporary use application and outputs it to the communication control unit 201. Further, the elevator necessity determination unit 204 refers to the attribute of the delivery person included in the delivery information, and determines, for example, whether or not the age of the delivery person is equal to or greater than the threshold value. The threshold value may be, for example, a value indicating that the delivery person is at an age in which it is preferable to use the elevator, that is, the elderly. Specifically, the threshold value may be "60". When it is determined that the age of the delivery person is equal to or greater than the threshold value, the elevator necessity determination unit 204 generates a temporary use application and outputs it to the communication control unit 201.

From the above, the elevator necessity determination unit 204 has at least one of the delivery information, the delivery destination information, and the attribute of the delivery person in the delivery in which the delivery time zone and the time zone indicated by the maintenance information overlap. Based on, it is determined whether or not an elevator is required for delivery of the delivery.

The arrival time estimation unit 205 estimates the arrival time (estimated arrival time) at the next delivery destination building based on the current position of the delivery person. Details of the arrival time estimation unit 205 will be described in the third embodiment described later.

(Flow of route determination process)
FIG. 4 is a flowchart showing an example of the flow of the route determination process executed by the operation status management server 1 and the route determination device 2 included in the system 100.

The communication control unit 201 of the route determination device 2 receives the delivery route determination request from the delivery schedule terminal 5 (step S1, hereinafter, the description of “step” is omitted). The communication control unit 201 outputs the received delivery route determination request to the delivery information extraction unit 202.

Here, the time designation information included in the delivery route determination request shall specify the date of June 3, 2019, and the time zone from 16:00 to 18:00. That is, the delivery schedule terminal 5 causes the route determination device 2 to determine the delivery route for the delivery to be performed from 16:00 to 18:00 on June 3, 2019.

The delivery information extraction unit 202 extracts the delivery information based on the delivery route determination request from the delivery information database 211 (S2). Specifically, the delivery information extraction unit 202 has the delivery destination address within the range indicated by the range designation information, and the delivery date and the delivery date, based on the range designation information and the date and time designation information included in the delivery route determination request. Extract the delivery information whose time zone is the date and time zone indicated by the date and time designation information. In this example, the delivery information extraction unit 202 extracts the delivery information of the delivery whose delivery date is June 3, 2019 and whose time is specified from 16:00 to 18:00.

FIG. 5 is a diagram showing a specific example of delivery information extracted by the delivery information extraction unit 202. Information for identifying delivery information is stored in the "delivery ID" column. Information indicating the delivery address is stored in the "address". In addition, in the address shown in FIG. 5, the number indicates the room number, and the alphabet indicates the remaining address (prefecture, city, ward, town, village, street, street address, building name, etc.). Information indicating the delivery date is stored in the "date". Information indicating a delivery time zone (delivery time designation) is stored in the "time zone". Since the delivery information extraction unit 202 extracts the delivery information whose delivery date is June 3, 2019 and whose time designation is from 16:00 to 18:00, any of the delivery dates and time zones shown in FIG. 5 will be set. The delivery information is also from 16:00 to 18:00 on June 3, 2019. The "delivery" column stores information indicating the goods to be delivered.

The delivery information extraction unit 202 generates a data output request based on the extracted delivery information and outputs the data output request to the communication control unit 201. The data output request includes a delivery destination address (location designation information), a delivery date, and a delivery time zone (date and time designation information) included in the extracted delivery information. In the case of the example of FIG. 5, the data output request includes the information of June 3, 2019, from 16:00 to 18:00 as the date and time designation information. The communication control unit 201 transmits the data output request to the operation status management server 1 (S3). The data output request may include the address of the delivery destination building with the room number deleted, that is, the address of the delivery destination building, as the location designation information.

When the acquisition unit 101 of the operation status management server 1 receives the data output request (S11), the acquisition unit 101 outputs the data output request to the extraction unit 102.

The extraction unit 102 extracts the maintenance information of the address and the date and time included in the data output request from the maintenance schedule 111 (S12). Then, the extraction unit 102 outputs the extracted maintenance information to the output unit 103.

FIG. 6 is a diagram showing a specific example of maintenance information extracted by the extraction unit 102. Here, it is assumed that the extraction unit 102 extracts maintenance information from the maintenance schedule 111 shown in FIG. The extraction unit 102 extracts maintenance information that satisfies all of the following three conditions. (1) The address included in the data output request corresponds to the information stored in the "address" column. (2) The date included in the data output request and the date stored in the "date" column match. (3) At least a part of the time zone included in the data output request and the time zone stored in the "maintenance start time" to the time stored in the "maintenance end time" overlap. In the present embodiment, "corresponding" in the condition (1) means that the alphabetical part of the address included in the data output request matches the information stored in the "address" column. That is, it means that the part of the address excluding the room number included in the data output request and the address stored in the "address" column match. When the data output request includes the address of the delivery destination building, the above condition (1) is that "the address included in the data output request matches the information stored in the" address "column". ..

The extraction unit 102 extracts the maintenance information whose address is "AAA" and the maintenance information whose address is "DDD" from the maintenance schedule 111 shown in FIG. 2, and outputs the maintenance information to the output unit 103. The output unit 103 transmits the acquired maintenance information to the route determination device 2 (S13).

When the communication control unit 201 receives the maintenance information (S4), the communication control unit 201 outputs the maintenance information to the movement route determination unit 203. The movement route determination unit 203 determines the movement route (delivery route) based on the maintenance information (S5). The movement route determination unit 203 determines a movement route in which the delivery person does not use the elevator to be maintained on the date and time zone indicated by the maintenance information.

FIG. 7 is a diagram showing an example of a movement route determined by the movement route determination unit 203. In the "delivery order" column, a number indicating the order of each delivery is stored. In the "delivery time" column, a time indicating the arrival time at each delivery destination is stored. Since the information stored in the "Delivery ID", "Address", "Date", "Timed" and "Delivery" columns is the same as the information stored in these columns shown in FIG. The explanation is not repeated here. Further, since the information stored in the "maintenance start time" and "maintenance end time" columns is the same as the information stored in these columns shown in FIG. 6, the description is not repeated here.

In the example of FIG. 7, the delivery of the delivery ID "04" precedes the delivery of the delivery ID "03". This is because if the delivery of the delivery ID "04" is after the delivery of the delivery ID "03", the delivery time will be 17:30, and the elevator may be maintained when it arrives at the delivery destination building. Because there is sex. That is, the movement route determination unit 203 determines the delivery order of each delivery so that the delivery person does not use the elevator during the maintenance time zone of the elevator indicated by the maintenance information. As a result, it is possible to avoid a situation in which the delivery person who went to the delivery cannot use the elevator for maintenance of the elevator and the next delivery is delayed. In other words, the system 100 can realize the determination of the optimum delivery route when a user who uses the elevator at at least one waypoint visits a plurality of waypoints including the waypoint.

The movement route determination unit 203 determines the movement route, that is, the delivery order, as follows, for example. The method of determining the movement route shown below is an example, and there is no intention of limiting the method of determining the movement route to this example.

The movement route determination unit 203 acquires the delivery information extracted by the delivery information extraction unit 202. The delivery information is, for example, the delivery information shown in FIG. The movement route determination unit 203 combines the delivery information with the maintenance information received from the operation status management server 1. Specifically, the movement route determination unit 203 combines the delivery information and the maintenance information corresponding to the address. Since "corresponding" here is the same as "corresponding" in (1) of the extraction condition of the extraction unit 102 described above, the description is not repeated here.

The movement route determination unit 203 of the elevator based on predetermined conditions based on each address in the combined delivery information and the address of the starting point of delivery (for example, the address of the business office where the delivery person works). Determine a travel route that does not consider maintenance. The predetermined condition may be, for example, a “movement route having the shortest travel distance” or a “movement route having the shortest travel time”, but is not limited to this example. The existing movement route determination technology may be used to determine the movement route.

Here, it is assumed that the movement route determination unit 203 determines the movement route to be delivered in the order of delivery IDs "01", "02", "03", and "04". The movement route determination unit 203 estimates the delivery time, that is, the arrival time of each delivery to the delivery destination.

Next, the movement route determination unit 203 determines whether or not the estimated delivery time is included in the maintenance time zone. Here, it is assumed that the delivery time is included in the maintenance time zone in the delivery of the delivery ID "04". In this case, the movement route determination unit 203 changes the delivery order based on a predetermined rule. The predetermined rule is, for example, "swapping the delivery order with the delivery immediately before or after", but the present invention is not limited to this example. In this example, the movement route determination unit 203 replaces the delivery ID "03" with the delivery ID "04". Then, the delivery time is estimated for the two exchanged deliveries, and it is determined again whether or not the delivery time is included in the maintenance time zone. At this time, the movement route determination unit 203 also determines whether or not the delivery time is included in the time zone specified by the time (from 16:00 to 18:00 in this example).

The movement route determination unit 203 performs three processes of estimating the delivery time, determining whether or not the delivery time is included in the maintenance time zone, and changing the delivery order. Repeat until both of the two conditions are met. (1) It is not included in the maintenance time of the elevator used for each delivery. (2) Included in the designated time zone.

When a movement route satisfying these two conditions cannot be determined, the movement route determination unit 203 sets, for example, a movement route determined based on a predetermined condition, that is, a movement route determined first, as a delivery movement route. The movement route is a movement route having a delivery whose delivery time is included in the maintenance time zone (YES in S6). In this case, the movement route determination unit 203 outputs the determined movement route to the elevator necessity determination unit 204. The elevator necessity determination unit 204 determines whether or not it is necessary to use the elevator for the delivery whose delivery time is included in the maintenance time zone (S7). Here, it is assumed that the delivery whose delivery time is included in the maintenance time zone is the delivery of the delivery ID "04". The elevator necessity determination unit 204 determines whether or not the floor of the delivery destination is a predetermined floor or higher and whether or not the delivery is a predetermined delivery for the delivery of the delivery ID "04". The elevator necessity determination unit 204 identifies the floor of the delivery destination from, for example, the room number in the delivery address (information stored in the "address" column). Further, the elevator necessity determination unit 204 identifies the delivery from the information stored in the column of, for example, the "delivery".

In the delivery of the delivery ID "04", the elevator necessity determination unit 204 specifies the floor of the delivery destination as the 15th floor. The elevator necessity determination unit 204 determines that this floor is a predetermined floor (for example, the fifth floor) or higher, and determines that the elevator needs to be used. Since the delivery of the delivery ID "04" is clothing, it is determined that the delivery is not included in the predetermined delivery.

When it is determined that the use of the elevator is necessary (YES in S7), the elevator necessity determination unit 204 generates a temporary use application for the elevator and outputs it to the communication control unit 201. The temporary use application includes the delivery time of the delivery using the elevator during the maintenance time and the address of the building where the elevator is installed. The communication control unit 201 transmits the acquired temporary use application to the operation status management server 1 (S8).

Further, the movement route determination unit 203 outputs the determined movement route to the communication control unit 201. The communication control unit 201 transmits the movement route to the delivery schedule terminal 5 (S9). As a result, the maintenance worker can recognize the temporary use of the elevator during maintenance before the maintenance. In addition, since the temporary use application includes the delivery time, it is possible to recognize the approximate time of the temporary use. This completes the process executed by the route determination device 2 among the movement route determination processes.

If the movement route determination unit 203 determines a movement route in which the delivery times of all deliveries are not included in the maintenance time zone (NO in S6), the processes of S7 and S8 are not executed. Further, when the elevator necessity determination unit 204 determines that the use of the elevator is not necessary (NO in S7), the process of S8 is not executed.

When the acquisition unit 101 receives the temporary use application (S14), the acquisition unit 101 outputs the temporary use application to the notification unit 104. The notification unit 104 transfers the acquired temporary use application to the worker terminal 4 (S15). This completes the process executed by the operation status management server 1 among the movement route determination processes. If the temporary use application is not received, the process of S15 is not executed.

Regarding the transfer of the temporary use application, specifically, the operation status management server 1 stores a plurality of workers and the terminal IDs, e-mail addresses, telephone numbers, etc. of the worker terminals 4 owned by the workers in association with each other. Keep it. The notification unit 104 identifies a worker in charge of maintenance of the building at an address that matches the address included in the temporary use application, and transfers the temporary use application to the worker terminal 4 of the worker by a method such as e-mail. do it. If a plurality of workers in charge of building maintenance are registered, the operation status management server 1 may forward the temporary use application to the worker terminals 4 of all the workers by e-mail or the like. Good.

[Embodiment 2]
Other embodiments of the present invention will be described below. For convenience of explanation, the same reference numerals will be added to the members having the same functions as the members described in the above embodiment, and the description will not be repeated.

(Main part configuration of operation status management server 1A)
FIG. 8 is a block diagram showing an example of a main configuration of the operation status management server 1A included in the system 100A according to the present embodiment. As shown in FIG. 8, the system 100A includes an operation status management server 1A, a route determination device 2, a schedule registration terminal 3, a worker terminal 4, a delivery schedule terminal 5, a delivery worker terminal 6, and an elevator control device 7. Since the devices and terminals other than the operation status management server 1A and the elevator control device 7 have been described in the first embodiment, the description will not be repeated here.

The elevator control device 7 controls the operation of the elevator based on the received information. The information includes, for example, a signal indicating that the landing call button has been pressed, a signal indicating that the in-car button has been pressed, information indicating the destination floor registered in the destination floor registration system, and the like. Not limited to the example. The elevator control device 7 moves the elevator car based on this information.

Further, the elevator control device 7 associates the information indicating the occurrence of each event in the operation of the elevator with the information indicating the date and time when each event has occurred (hereinafter, referred to as event information) to the operation status management server 1A. Send. Events include, for example, pressing various buttons, moving a car, opening and closing a door, getting on and off a user, and the like, but the event is not limited to this example. As an example, the elevator control device 7 transmits the event information generated on that day to the operation status management server 1A at a predetermined time (for example, 24:00).

The elevator control device 7 is provided for each building or each elevator as an example. That is, in the system 100A, there are a plurality of elevator control devices 7. The elevator control device 7 may collectively control elevators in a plurality of buildings.

The operation status management server 1A is different from the operation status management server 1 described in the first embodiment in that the control unit 10 newly includes the usage history generation unit 105 and the storage unit 11 newly includes the elevator installation information. The point is that 112 and the usage history 113 are stored.

FIG. 9 is a diagram showing a specific example of the elevator installation information 112. As an example, the elevator installation information 112 is a database that stores an elevator ID for identifying each elevator and an address of a building in which each elevator is installed in association with each other, as shown in FIG.

FIG. 10 is a diagram showing a specific example of the usage history 113. The usage history 113 is data indicating the number of times of use in each elevator for each predetermined period. “0004” shown in FIG. 10 is an elevator ID (see FIG. 9). That is, according to FIG. 9, the usage history 113 shown in FIG. 10 is the usage history of the elevator installed in the building at the address “DDD”. Although FIG. 9 shows only the usage history 113 of the elevator ID "0004", the storage unit 11 also stores the usage history 113 of other elevators.

As shown in FIG. 10, the usage history 113 according to the present embodiment is data indicating the number of times of usage per hour on each date. The number of times of use is, for example, "the elevator landing and car doors open and close, the user gets into the car, the car moves, the elevator landing and car doors open and close, and the user gets out of the car. Is the number of times that was performed. Specific calculation methods for this number include, but are not limited to, the sum of the number of registrations for landing calls and the number of registrations for car calls.

The usage history generation unit 105 generates and updates the usage history 113. Specifically, when the usage history generation unit 105 acquires the event information from the acquisition unit 101, the usage history generation unit 105 specifies the number of times of use in each time zone. Then, the information associated with the date, the time zone, and the number of times of use is added to the usage history 113. In other words, the information is information indicating the usage status of the elevator in each time zone on each date.

The extraction unit 102 according to the present embodiment executes the following processing in addition to the processing described in the first embodiment. That is, the extraction unit 102 extracts the record of the time zone indicated by the date and time designation information within the predetermined period from the usage history of the elevator installed at the position indicated by the position designation information. The predetermined period is, for example, from 1 day before to 7 days before (the latest one week), but is not limited to this example. Then, the extraction unit 102 outputs the extracted record (hereinafter referred to as usage status information) to the output unit 103.

The output unit 103 according to the present embodiment outputs the elevator usage status information specified from the data output request to the route determination device 2 in addition to the elevator maintenance information specified from the data output request. Specifically, the output unit 103 transmits the maintenance information and the usage status information acquired from the extraction unit 102 to the route determination device 2 via the communication unit 12.

(Flow of route determination process)
FIG. 11 is a flowchart showing an example of the flow of the route determination process executed by the operation status management server 1A and the route determination device 2 included in the system 100A. Since the processes of S1 to S3, S6 to S9, S11, S12, S14 and S15 are described in the first embodiment, the description is not repeated here. Further, it is assumed that the time designation information included in the delivery route determination request is the same as that in the first embodiment.

The extraction unit 102 extracts the usage status information based on the address and the date and time included in the data output request from the usage history 113 (S21). Specifically, the extraction unit 102 refers to the elevator installation information 112 and identifies the elevator ID associated with the address included in the data output request. Subsequently, the extraction unit 102 specifies the usage history 113 of the specified elevator ID. Then, the extraction unit 102 extracts the usage status information of the time zone included in the data output request within the predetermined period and outputs it to the output unit 103. The output unit 103 transmits the acquired maintenance information and usage status information to the route determination device 2 (S22).

When the communication control unit 201 receives the maintenance information and the usage status information (S31), the communication control unit 201 outputs the maintenance information and the usage status information to the movement route determination unit 203. The movement route determination unit 203 determines the movement route (delivery route) based on the maintenance information and the usage status information (S32). The movement route determination unit 203 delivers the elevator of the delivery destination building on the date and time indicated by the maintenance information, on the date and time when the delivery staff does not use the elevator to be maintained and when there are many elevator users. Determine the movement route that the staff does not use.

FIG. 12 is a diagram showing an example of a movement route determined by the movement route determination unit 203. In the movement route shown in FIG. 12, the same part as the movement route shown in FIG. 7 will not be repeated.

In the example of FIG. 12, the difference from the example of FIG. 7 is that the delivery of the delivery ID “04” precedes the delivery of the delivery ID “02”. This is because if the delivery of the delivery ID "04" is after the delivery of the delivery ID "02", the delivery time is 17:00, and at this time, there are many elevator users and it takes time to reach the delivery destination. This is because there is a possibility of this (see FIG. 10). That is, the movement route determination unit 203 further determines the delivery order of each delivery so that the delivery person does not use the elevator during the time zone when there are many elevator users. As a result, it is possible to avoid a situation in which the delivery person who went to the delivery cannot use the elevator due to the congestion of the elevator and the next delivery is delayed. In other words, the system 100A is more optimal delivery as a delivery route when a user who uses the elevator at at least one waypoint visits a plurality of waypoints including the waypoint, as compared with the system 100. It is possible to realize the determination of the route.

The movement route determination unit 203 determines the movement route, that is, the delivery order, as follows, for example. The same process as the determination of the delivery order described in the first embodiment will not be repeated here.

The movement route determination unit 203 of the elevator based on predetermined conditions based on each address in the combined delivery information and the address of the starting point of delivery (for example, the address of the business office where the delivery person works). Determine a travel route that does not take maintenance and usage into consideration.

Here, it is assumed that the movement route determination unit 203 determines the movement route to be delivered in the order of delivery IDs "01", "02", "03", and "04". The movement route determination unit 203 estimates the delivery time, that is, the arrival time of each delivery to the delivery destination.

Further, the movement route determination unit 203 calculates the average value of the number of times of use in each time zone based on the usage status information.

The movement route determination unit 203 determines whether or not the estimated delivery time is included in the maintenance time zone, and the estimated delivery time is included in the time zone in which the average value of the number of times of use is equal to or more than a predetermined value. It is judged whether or not it is. The predetermined value is, for example, 15, but is not limited to this example. When the movement route determination unit 203 determines that the estimated delivery time includes the average value of the number of times of use in a time zone equal to or greater than a predetermined value, the movement route determination unit 203 replaces the delivery order based on a predetermined rule. Then, the delivery time is estimated for the two exchanged deliveries, and it is determined again whether or not the delivery time is included in the maintenance time zone. At this time, the movement route determination unit 203 also determines whether or not the delivery time is included in the time zone specified by the time (from 16:00 to 18:00 in this example).

The movement route determination unit 203 performs three processes of estimating the delivery time, determining whether or not the delivery time is included in the time zone of maintenance or the average value of users or more, and changing the delivery order. Repeat until the delivery time of all deliveries meets both of the following two conditions: (1) For the elevator used for each delivery, the maintenance time zone or the time zone in which the average value of the number of times of use is not included in the predetermined value or more. (2) Included in the designated time zone.

The movement route determination unit 203 may calculate the median value or the mode value of the number of times of use instead of the average value of the number of times of use in each time zone. Further, the usage status information may include the number of users in each time zone instead of the number of times of use in each time zone. The number of users in each time zone can be estimated based on the number of registrations of landing calls, the number of registrations of car calls, and event information indicating changes in the load value of the elevator car.

[Embodiment 3]
Yet another embodiment of the present invention will be described below. For convenience of explanation, the same reference numerals will be added to the members having the same functions as the members described in the above embodiment, and the description will not be repeated.

The deliveryman terminal 6 according to the present embodiment transmits a delivery completion report, which is information indicating the completion of delivery, to the route determination device 2 every time the delivery in one building is completed. For example, when the delivery person in one building is completed, the delivery person inputs a predetermined operation to the delivery person terminal 6. When the deliveryman terminal 6 receives the input, the deliveryman terminal 6 transmits a delivery completion report to the route determination device 2. The delivery completion report, for example, includes the address of the building where the delivery was completed.

The communication control unit 201 according to the present embodiment outputs the received delivery completion report to the arrival time estimation unit 205. When the arrival time estimation unit 205 acquires the delivery completion report, the arrival time estimation unit 205 determines the address of the next delivery destination building based on the address included in the delivery completion report and the movement route (delivery route) determined by the movement route determination unit 203. Identify.

Specifically, the arrival time estimation unit 205 identifies a record including an address included in the delivery completion report and a corresponding address from the movement route. Since the "corresponding" here is the same as the "corresponding" in the extraction condition (1) of the extraction unit 102 described in the first embodiment, the description is not repeated here. The arrival time estimation unit 205 specifies a record that is in the next delivery order of the specified record.

Subsequently, the arrival time estimation unit 205 determines whether or not the specified record in the next delivery order is the record of the delivery destination for which the temporary use application for the elevator is applied. That is, the arrival time estimation unit 205 determines whether or not the record is a record whose delivery time is included in the maintenance time zone. When it is determined that the record is the delivery destination for which the temporary use application has been made, the arrival time estimation unit 205 requests the deliveryman terminal 6 to transmit the information of the current position. Specifically, the arrival time estimation unit 205 outputs the request to the communication control unit 201 and causes the delivery person terminal 6 to transmit the request via the communication unit 22.

When the communication control unit 201 receives the position information indicating the current position of the deliveryman terminal 6 as a response to the request, the communication control unit 201 outputs the position information to the arrival time estimation unit 205. The arrival time estimation unit 205 estimates the arrival time at the building based on the acquired position information and the address of the specified next delivery destination building. This estimation is feasible using existing techniques.

The arrival time estimation unit 205 outputs the estimated arrival time to the communication control unit 201, and transmits the estimated arrival time to the operation status management server 1 via the communication unit 22.

The acquisition unit 101 of the operation status management server 1 outputs the received arrival time to the output unit 103. The output unit 103 transmits the acquired arrival time to the worker terminal 4 via the communication unit 12. As a result, the worker can recognize the time of the temporary use of the elevator more accurately than the time of the temporary use of the elevator notified in advance. As a result, the work start time for temporary use of the elevator becomes a more appropriate time, and the time for interrupting maintenance can be minimized.

(Flow of arrival time estimation process)
FIG. 13 is a flowchart showing an example of the flow of the arrival time estimation process executed by the operation status management server 1 and the route determination device 2 included in the system 100.

When the communication control unit 201 receives the delivery completion report from the delivery person terminal 6 (S41), the communication control unit 201 outputs the delivery completion report to the arrival time estimation unit 205.

The arrival time estimation unit 205 identifies the address of the next delivery destination building based on the address included in the acquired delivery completion report (S42). The arrival time estimation unit 205 subsequently determines whether or not the next delivery destination is the delivery destination for which the temporary use application for the elevator has been made (S43).

If the delivery destination has applied for temporary use of the elevator (YES in S43), the arrival time estimation unit 205 identifies the current position of the deliveryman terminal (S44). Subsequently, the arrival time estimation unit 205 estimates the arrival time at the next delivery destination based on the acquired position information and the address of the specified next delivery destination building (S45). The arrival time estimation unit 205 outputs the estimated arrival time to the communication control unit 201. The communication control unit 201 transmits the acquired arrival time to the operation status management server 1 (S46).

The acquisition unit 101 receives the arrival time transmitted from the route determination device 2 (S51). The acquisition unit 101 outputs the received arrival time to the output unit 103, and the output unit 103 transmits the acquired arrival time to the worker terminal 4. In other words, the operation status management server 1 transfers the received arrival time to the worker terminal 4 (S52).

When there are a plurality of worker terminals 4 regarding the transfer of arrival time, the operation status management server 1 stores the terminal ID of the worker terminal 4 that has sent the temporary use application. The output unit 103 may transmit the arrival time to the worker terminal 4 of the terminal ID. Further, as another example, the operation status management server 1 may receive the address of the next delivery destination together with the arrival time. In this example, the operation status management server 1 is the terminal ID of the worker terminal 4 that has sent the temporary use application and the address of the building where the elevator that the worker having the worker terminal 4 performs the maintenance work is installed. And are stored in association with each other. The output unit 103 may transmit the arrival time to the worker terminal 4 of the terminal ID to which the address matching the received address is associated.

Further, the operation status management server may be the operation status management server 1A described in the second embodiment.

[Modification example]
FIG. 14 is a diagram showing a specific example of usage status information. In the second embodiment, the control unit 10 of the operation status management server 1A may generate the usage status information shown in FIG. 14 based on the record extracted from the usage history 113 and transmit it to the route determination device 2.

Specifically, the control unit 10 averages the number of times of use in the same time zone of each date included in the extracted record, and calculates the average number of times of use in each time zone. Further, the control unit 10 specifies the degree of congestion in each time zone based on whether or not the average value of the number of times of use is equal to or greater than a predetermined value. For example, the control unit 10 specifies that the degree of congestion is high when the average number of uses is 15 or more, while it specifies that the degree of congestion is low when the average number of uses is less than 15.

Then, the control unit 10 generates usage status information associated with the time zone, the average number of times of use, and the degree of congestion in each elevator shown in FIG. 14, and transmits the usage status information to the route determination device 2. For example, the extraction unit 102 may calculate the average number of uses and specify the degree of congestion.

The control unit 10 may calculate the median value or the mode value of the number of users instead of the average value of the number of times of use in each time zone. Further, the control unit 10 may calculate the average value, the median value, or the mode value of the number of users instead of the number of times of use in each time zone.

The movement route determination unit 203 refers to the received usage status information, determines whether or not the estimated delivery time is included in the time zone with a high degree of congestion, and includes the estimated delivery time in the time zone with a high degree of congestion. If it is determined, the delivery order is changed.

Further, when the movement route whose delivery time is included in the maintenance time zone is determined, the configuration for determining the necessity of the elevator is not essential. That is, the route determination device 2 may be configured to always send a temporary use application to the operation status management servers 1 and 1A when the movement route whose delivery time is included in the maintenance time zone is determined.

Further, the systems 100 and 100A may store the following information in association with each time delivery to the building in which the elevator is installed occurs. (1) Address of the building, (2) Arrival time and departure time of the delivery person to the building (or staying time of the delivery person specified from these times), (3) Number of units visited and floors visited in the building , (4) Elevator usage information during the stay. This information may be stored by either the operation status management server 1, 1A, or the route determination device 2.

The arrival time and departure time (or stay time) can be specified based on the position information associated with the time information received from the deliveryman terminal 6 by the route determination device 2. The number of units visited and the floors visited can be specified by the route determination device 2 from the delivery information. The usage status information can be specified by the operation status management servers 1 and 1A as described in the second embodiment.

When the systems 100 and 100A receive a request for calculating the required delivery time from the outside, the systems 100 and 100A estimate the required delivery time based on the accumulation of such information and provide it to the requester. The request source may be the route determination device 2 when the operation status management servers 1 and 1A store these information. In the case of this example, the operation status management servers 1 and 1A estimate the delivery time. Hereinafter, this example will be described.

As an example, the calculation request includes the address of the building, the number of units visited and the floors visited. The control unit 10 extracts information that matches the address, the number of units visited, and the floor visited from the accumulated information. When the extracted information is one, the staying time is calculated from the departure time and the arrival time in the information, and the staying time is provided to the requester as the delivery required time. If the information includes a staying time, the staying time is provided to the requester. On the other hand, when there are a plurality of extracted information, the average value obtained by averaging the staying time is provided to the requester as the delivery time.

Further, the information (for example, event information) received by the control unit 10 from each elevator control device 7 may not have at least one of the contents and the format unified. The control unit 10 may perform a predetermined operation on the event information in which at least one of the contents and the format is inconsistent, and may use the common contents and the format.

In the present disclosure, as an administrator of the route determination device 2, a delivery company has been described as an example. On the other hand, the manager of the route determination device 2 may be a company different from the delivery company. The manager may be, for example, a company in which an employee visits a plurality of buildings, such as sales or home-visit care, or a company that provides a service used by an individual when deciding a travel route. Good. In the example where the manager is the former company, the elevator user is, for example, an employee of the company. In the example where the administrator is the latter company, the user of the elevator is the user of the above service.

There may be a plurality of places visited by the user in one building. For example, if the user is a package delivery person, there may be a plurality of delivery destinations in one building.

In addition, the user may move from the departure place to one building, visit one visit place in the building, and return to the departure place. As an example of this configuration, the user may be a pizza delivery person. That is, the delivery person delivers the pizza from the store to one delivery destination and returns to the store. In this case, the route determination device 2 acquires the scheduled delivery time from the terminal of the store. Then, the route determination device 2 determines whether or not the scheduled delivery time is included in the maintenance time zone of the elevator of the building where the delivery destination is located, based on the maintenance information acquired from the operation status management server 1. Then, if it is determined that it is included, it is determined whether or not an elevator is required for delivery. This determination may be the same as the determination of the elevator necessity determination unit 204 described in the first embodiment, for example. When it is determined that the elevator is necessary, the route determination device 2 generates a temporary use application and transmits the temporary use application to the operation status management server 1.

As described above, the route determining device 2 according to this modification determines whether or not to use the elevator in the building where the visited place is located, based on the maintenance information of the elevator in the movement route from the departure place to the visited place. This configuration is an aspect of determining a movement route based on operation change information by the route determination device 2.

Further, in the present disclosure, the maintenance date and time zone have been described as an example as the date and time zone in which the elevator has an unusual operation mode. On the other hand, the date and time when the elevator operates in an unusual operation mode are not limited to the maintenance date and time. The date and time zone may be a date and time zone in which the elevator is used only by a specific individual or group for reasons such as moving. In this case, the operation status management server 1 acquires the date and time zone (schedule) from the terminals used by these individuals and groups. In other words, the operation changer who makes the elevator an unusual operation mode is not limited to the maintenance worker, and may be, for example, a specific individual described above or a member of a specific organization.

Further, in the present disclosure, an example in which the location designation information included in the data output request is an address has been described. On the other hand, the location designation information is not limited to the address. For example, the position designation information may be latitude and longitude. In this example, the operation status management server 1 may have a function of converting the latitude and longitude included in the received data output request into an address. Alternatively, the operation status management server 1 may store the latitude and longitude of the building in place of the address of the building in which the elevator is installed in the maintenance schedule 111 and the elevator installation information 112.

Further, the maintenance information does not have to be indispensable in the movement route determination by the route determination device 2. For example, the route determination device 2 may determine the movement route based only on the usage status information among the maintenance information and the usage status information.

[Example of realization by software]
The control blocks (particularly the control unit 10 and the control unit 20) of the operation status management servers 1 and 1A and the route determination device 2 may be realized by a logic circuit (hardware) formed in an integrated circuit (IC chip) or the like. However, it may be realized by software.

In the latter case, the operation status management servers 1, 1A and the route determination device 2 include a computer that executes a program instruction, which is software that realizes each function. The computer includes, for example, one or more processors and a computer-readable recording medium that stores the program. Then, in the computer, the processor reads the program from the recording medium and executes it, thereby achieving the object of the present invention. As the processor, for example, a CPU (Central Processing Unit) can be used. As the recording medium, in addition to a "non-temporary tangible medium" such as a ROM (Read Only Memory), a tape, a disk, a card, a semiconductor memory, a programmable logic circuit, or the like can be used. Further, a RAM (Random Access Memory) for expanding the above program may be further provided. Further, the program may be supplied to the computer via an arbitrary transmission medium (communication network, broadcast wave, etc.) capable of transmitting the program. It should be noted that one aspect of the present invention can also be realized in the form of a data signal embedded in a carrier wave, in which the above program is embodied by electronic transmission.

The present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of the claims, and the embodiments obtained by appropriately combining the technical means disclosed in the different embodiments. Is also included in the technical scope of the present invention.

1, 1A Operation status management server (management device)
2 Route determination device 100, 100A System 101 Acquisition unit 103 Output unit 104 Notification unit 111 Maintenance schedule (correspondence information)

Claims (9)

A route determination device that uses an elevator in at least one building to determine a movement route when a user visits a visited place in the building.
A system that includes a management device that manages information about elevators.
The management device, in response to a request from the routing device, the operation change information indicating the date and time zone elevator is specified from the request is different operating mode with normal or, the operation change information and the usage information indicating a usage of the elevator identified from the request output to the path determining device,
The routing device is
Determining the travel path based on at least the operation change information,
With the determination of the movement route, the estimated time of arrival at the building visited by the user is specified.
When at least a part of the usage time zone of the user's elevator based on the estimated time of arrival and the time zone indicated by the operation change information match, the usage indicating that the elevator is used in the matching time zone. Send the application to the management device
When the management device receives the usage application, the management device notifies a driver who changes the operation of the elevator to an operation mode different from the usual one to the effect that the user will use the elevator at the same time zone. The management device outputs at least the operation change information to the route determination device.
The system according to claim 1, wherein the route determination device determines the movement route in which the user does not use the elevator specified from the request on the date and time zone indicated by the operation change information. The route determination device transmits the position designation information for designating the position included in the movement route to the management device together with the request.
The management device is
Stores the correspondence information that associates the installation position of the elevator, which has a different operation mode from normal, with the date and time zone, which causes the elevator to operate differently from normal.
The system according to claim 1 or 2, wherein the association information specified from the position designation information is output to the route determination device as the operation change information. The route determination device transmits information including the address of the building visited by the user as the position designation information to the management device.
The association information includes the address of a building in which an elevator having an unusual operation mode is installed as the installation position.
The system according to claim 3, wherein the management device outputs the associated information including an address matching the address included in the position designation information to the route determination device as the operation change information. The user is a delivery company
The routing device is
If at least a part of the usage time zone and the time zone indicated by the operation change information match, at least one of the delivery information, the delivery destination information, and the attribute of the delivery person to be delivered in the building. Based on, identify whether an elevator is required to deliver the delivery,
The system according to any one of claims 1 to 4, wherein when it is specified that an elevator is necessary, the usage application is transmitted to the management device. The user is a delivery company
The travel route is a delivery route for deliveries.
The routing device is
When the information indicating that the delivery in one building is completed is received from the mobile terminal used by the delivery person of the delivery company, the building to which the delivery person is going next is specified based on the delivery route. ,
When the specified building is the target building of the usage application, the estimated time of arrival at the building is estimated based on the current position of the delivery person.
The estimated estimated time of arrival is transmitted to the management device, and the estimated arrival time is transmitted.
The system according to any one of claims 1 to 5, wherein the management device notifies the operation changer of the received estimated time of arrival. A management device that manages information about elevators.
An acquisition unit that uses an elevator in at least one building and acquires a request from a route determination device that determines a movement route when a user visits a visited place in the building.
The date and time zone elevator is specified from the request is unusual operating configuration, the operation change information is used to determine the movement route, or is specified from the operation change information and the request shows the utilization of the elevator, Bei example an output unit for outputting usage information that is used to determine the movement route to the routing device,
The output unit outputs at least the operation change information to the route determination device.
When a usage application indicating that the user uses the elevator is received from the user during the time zone indicated by the output operation change information, the operation changer who uses the elevator as an operation mode different from the normal one is notified. A management device further including a notification unit for notifying the user to use the elevator in a time zone. Further, a storage unit for storing associative information corresponding to the installation position of the elevator having an operation mode different from the normal one and the date and time zone when the elevator has the operation mode different from the normal one is provided.
The acquisition unit acquires the position designation information for designating the position included in the movement route from the route determination device together with the request.
The management device according to claim 7 , wherein the output unit outputs the association information specified from the position designation information to the route determination device as the operation change information. The acquisition unit acquires information including the address of the building visited by the user as the location designation information.
The association information includes the address of a building in which an elevator having an unusual operation mode is installed as the installation position.
The management device according to claim 8 , wherein the output unit outputs the associated information including an address matching the address included in the position designation information to the route determination device as the operation change information.

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