WO2023015789A1 - 一种厂务设备的维保方法、装置、系统及存储介质 - Google Patents

一种厂务设备的维保方法、装置、系统及存储介质 Download PDF

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Publication number
WO2023015789A1
WO2023015789A1 PCT/CN2021/135700 CN2021135700W WO2023015789A1 WO 2023015789 A1 WO2023015789 A1 WO 2023015789A1 CN 2021135700 W CN2021135700 W CN 2021135700W WO 2023015789 A1 WO2023015789 A1 WO 2023015789A1
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equipment
maintenance
maintenance work
work order
target
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PCT/CN2021/135700
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English (en)
French (fr)
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王衡
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长鑫存储技术有限公司
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Publication of WO2023015789A1 publication Critical patent/WO2023015789A1/zh

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • G06Q10/063118Staff planning in a project environment
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance

Definitions

  • the present application relates to the technical field of maintenance, and relates to but not limited to a method, device, system and storage medium for maintenance of factory equipment.
  • the maintenance work order is output to the working end, and the maintenance staff checks the maintenance work order received by the working end, and executes the maintenance work order. Since there may be a large number of maintenance work orders that need to be maintained by different maintenance workers in the working end, it is difficult, time-consuming, and laborious for different maintenance workers to check the maintenance work orders.
  • the embodiment of the present application provides a maintenance method, device, system, and storage medium for factory equipment. Different maintenance personnel can view maintenance work orders related to themselves on the corresponding client, which is more convenient and saves time and save manpower.
  • the embodiment of the present application provides a method for maintenance of factory equipment, the method includes: in response to the maintenance order synchronization requirements, determine the first client account, the first client account indicates the maintenance of the factory The client account of the associated personnel for maintenance of the equipment; based on the first client account, determine the synchronization scope of the maintenance work order of the factory equipment to be synchronized; based on the maintenance work order of the factory equipment to be synchronized The scope of synchronization is to determine the set of maintenance work orders to be synchronized; based on the account number of the first client, send the set of maintenance work orders to be synchronized to the first client to update the maintenance work orders of the factory equipment to sync.
  • the embodiment of the present application provides another maintenance method for factory equipment, which is applied to the client.
  • the method includes: determining the first equipment information in the maintenance work order to be processed; obtaining the maintenance work order to be processed; A scanning operation of the equipment code selected by the maintenance order; in response to the scanning operation, the selected equipment code is analyzed, and the equipment information corresponding to the selected equipment code is obtained as the corresponding maintenance maintenance to be processed.
  • the second device information in the work order comparing the first device information and the second device information to obtain a comparison result; determining whether to send a prompt message according to the comparison result.
  • the embodiment of the present application provides a maintenance device for factory equipment, including: a first determination module, configured to respond to the maintenance order synchronization requirement and determine the first client account, the first client account indicates the The client account of the maintenance personnel for maintenance of the factory equipment; the second determination module is used to determine the equipment category range of the factory equipment to be synchronized and the maintenance work order synchronization based on the first client account Range; the third determination module is used to determine the set of maintenance work orders to be synchronized based on the equipment category range of the plant equipment to be synchronized and the synchronization range of the maintenance order; the first sending module is used to determine the set of maintenance work orders to be synchronized based on the The account of the first client is used to send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment.
  • a first determination module configured to respond to the maintenance order synchronization requirement and determine the first client account, the first client account indicates the The client account of the maintenance personnel for maintenance of the factory equipment
  • the embodiment of the present application provides another maintenance device for factory equipment, including: a fourth determination module, configured to determine the first equipment information in the maintenance work order to be processed; Obtaining the scanning operation of the equipment code selected for the maintenance work order to be processed; the response module is configured to analyze the selected equipment code in response to the scanning operation, and obtain the selected equipment encoding the corresponding equipment information as the second equipment information in the corresponding maintenance work order to be processed; the comparison module is used to compare the first equipment information and the corresponding second equipment information to obtain a comparison result; fifth A determining module, configured to determine whether to issue a prompt message according to the comparison result.
  • a fourth determination module configured to determine the first equipment information in the maintenance work order to be processed
  • the response module is configured to analyze the selected equipment code in response to the scanning operation, and obtain the selected equipment encoding the corresponding equipment information as the second equipment information in the corresponding maintenance work order to be processed
  • the comparison module is used to compare the first equipment
  • the embodiment of the present application provides a maintenance system for factory equipment, including a memory and a processor, the memory stores a computer program that can run on the processor, and the processor implements the program when executing the program. A step in any one of the maintenance methods for plant equipment.
  • the embodiment of the present application provides a computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the steps in any one of the maintenance methods for factory equipment are implemented.
  • the first client account is determined by responding to the maintenance order synchronization requirement, and based on the first client account, the synchronization scope of the maintenance work order of the factory equipment to be synchronized is determined, and then the first client account is determined
  • the corresponding maintenance work order set, and the maintenance work order set corresponding to the first client account is sent to the first client.
  • there are only maintenance work orders corresponding to the first client account on the first client and there are no maintenance work orders corresponding to other client accounts. Only the maintenance work orders related to the first client will be viewed on the first client. Maintenance work orders are more convenient, saving time and manpower.
  • Fig. 1 is a schematic diagram of the implementation flow of a maintenance method for factory equipment provided by the embodiment of the present application;
  • Fig. 2 is a schematic diagram of the implementation flow of another plant maintenance method provided by the embodiment of the present application.
  • Fig. 3 is a schematic composition structure diagram of a Facility Operation System (Facility Operation System, FOS) system provided by the embodiment of the present application;
  • FOS Facility Operation System
  • FIG. 4 is a flow chart of an implementation of a method for intelligent maintenance and management of factory equipment of a semiconductor enterprise provided by an embodiment of the present application;
  • Fig. 5a is a schematic diagram of an interface of maintenance project data maintenance provided by the embodiment of the present application.
  • Figure 5b is a schematic diagram of a data template provided in the embodiment of the application.
  • Fig. 5c is a schematic diagram of an interface of factory equipment data maintenance provided by the embodiment of the present application.
  • Fig. 6 is a schematic diagram of an implementation process interface for maintenance of factory equipment provided by the embodiment of the present application.
  • Fig. 7 is a visualization diagram of the statistical analysis results of the maintenance results of a factory equipment provided by the embodiment of the present application.
  • FIG. 8 is a schematic diagram of the composition and structure of a maintenance device for factory equipment provided by an embodiment of the present application.
  • FIG. 9 is a schematic diagram of the composition and structure of another plant maintenance device provided by the embodiment of the present application.
  • FIG. 10 is a schematic structural diagram of a maintenance system for factory equipment provided by an embodiment of the present application.
  • FMCS Facility Monitoring and Control System
  • FMCS mainly includes intelligent inspection system, robot inspection system, intelligent maintenance system, fault intelligent analysis system, knowledge base system, intelligent report system, personnel positioning system and face recognition system.
  • the embodiment of the present application provides a maintenance method for factory equipment, as shown in Figure 1, the method includes the following steps:
  • Step S101 Responding to the maintenance order synchronization requirement, determine the first client account, where the first client account represents the client account of the associated personnel who maintain the plant equipment;
  • the associated personnel who maintain the plant equipment include at least maintenance personnel and management personnel who maintain the plant equipment.
  • the web page of the maintenance system of the factory equipment may actively enter the dispatch mode, and the factory equipment will be checked within a preset period of time.
  • the account of the associated personnel of maintenance is used as the first client account.
  • the first client account is determined in response to the maintenance order synchronization requirement, which may be that the web page of the maintenance system of the factory equipment responds to the maintenance work order synchronization request sent by the client, and will contact the customer
  • the account of the associated personnel who maintains the factory equipment associated with the terminal is determined as the first client account.
  • Step S103 Based on the first client account, determine the synchronization scope of the maintenance work orders of the factory equipment to be synchronized;
  • maintenance work orders of different equipment types, different time periods, and different numbers of maintenance work orders can be seen in the maintenance system of factory equipment.
  • client 1 can see the maintenance work order set of equipment type 1, period 1 and work order quantity 1
  • client 2 can see the maintenance work order set of equipment type 2, period 2 and work order quantity 2 .
  • equipment type 1 may be the same as or different from equipment type 2
  • period 1 may be the same as period 2 or different from period 2
  • work order quantity 1 may be the same as work order quantity 2, or may be different.
  • the synchronization scope of the maintenance work order of the factory equipment to be synchronized may be determined by the webpage of the maintenance system of the factory equipment according to the first client
  • the permission level of the account determine the range of equipment types, preset duration range, and maintenance work order quantity range corresponding to the permission level of the first client account, and determine the range of equipment types, preset duration
  • the scope and the maintenance work order (or plant equipment) quantity range are determined as the work order synchronization range of the plant equipment to be synchronized.
  • the permission level of the first client account is level 1
  • the equipment type range corresponding to level 1 includes wastewater treatment equipment and air compressor equipment
  • the preset duration range is 90 days
  • factory equipment maintenance workers The number of orders
  • the scope of work order synchronization of the factory equipment to be synchronized is wastewater treatment equipment and air compressor equipment
  • the preset time range is 90 days
  • the number of factory equipment ranges from 10 to 20 .
  • Step S105 Determine the set of maintenance work orders to be synchronized based on the synchronization scope of the maintenance work orders of the factory equipment to be synchronized;
  • the set of maintenance work orders to be synchronized is determined, which may be that the web page of the maintenance system of the factory equipment will be synchronized
  • All maintenance work orders within the scope of synchronization of maintenance work orders of factory equipment are determined as a set of maintenance work orders to be synchronized.
  • Step S107 Based on the first client account, send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment.
  • the set of maintenance orders to be synchronized is sent to the first client to synchronize the maintenance work orders of the factory equipment, which may be
  • the web page of the maintenance system of the factory equipment sends the determined set of maintenance orders to be synchronized to the first client, and synchronizes the maintenance work orders of the factory equipment to the client.
  • step S101 to step S107 can be realized by using the controller in the web page of the maintenance system of routine equipment, and the above-mentioned controller can be an application specific integrated circuit (Application Specific Integrated Circuit, ASIC), digital signal processor ( Digital Signal Processor, DSP), digital signal processing device (Digital Signal Processing Device, DSPD), programmable logic device (Programmable Logic Device, PLD), field programmable gate array (Field Programmable Gate Array, FPGA), central processing unit ( At least one of Central Processing Unit, CPU), controller, microcontroller, and microprocessor.
  • ASIC Application Specific Integrated Circuit
  • DSP Digital Signal Processor
  • DSP digital signal processing device
  • DSPD Digital Signal Processing Device
  • PLD programmable logic device
  • FPGA field programmable gate array
  • CPU Central Processing Unit
  • controller microcontroller, and microprocessor.
  • the first client account is determined by responding to the maintenance order synchronization requirement, and based on the first client account, the synchronization scope of the maintenance work order of the factory equipment to be synchronized is determined, and then the first client account is determined
  • the corresponding maintenance work order set, and the maintenance work order set corresponding to the first client account is sent to the first client.
  • there are only maintenance work orders corresponding to the first client account on the first client and there are no maintenance work orders corresponding to other client accounts. Only the maintenance work orders related to the first client will be viewed on the first client. Maintenance work orders are more convenient, saving time and manpower.
  • the embodiment of the present application provides yet another maintenance method for factory equipment, the method includes the following steps:
  • Step 100 When the system time satisfies the preset time period, use the account of the associated personnel who maintains the plant equipment within the preset time period as the first client account;
  • the preset time period may refer to a preset time period, for example, the preset time period may be one week, half a month, one month, one quarter, half a year and so on.
  • the account of the associated personnel who maintains the plant equipment within the preset time period is used as the first client account, which may be at the system time
  • the account number of the related personnel who maintains the plant equipment within the time range from the first time to the second time is used as the second time.
  • the account of the associated personnel who maintains the factory equipment within the time range from the first moment to the second moment is used as the first client account, which may be to use the maintenance system of the factory equipment from the first moment to the second Within the time range of the second moment, the accounts of associated personnel associated with all generated maintenance work orders are used as the first client account.
  • the associated personnel associated with the maintenance work order may include maintenance personnel and responsible personnel of the maintenance work order.
  • the first client account includes 40 accounts of maintenance personnel and 10 accounts of responsible personnel.
  • Step 102 Based on the first client account, determine the synchronization scope of maintenance work orders of the factory equipment to be synchronized;
  • Step 104 Based on the synchronization scope of maintenance work orders of the factory equipment to be synchronized, determine a set of maintenance work orders to be synchronized;
  • Step 106 Based on the first client account, send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment;
  • Step 108 Based on the work order information of the newly generated maintenance work order, determine a second client account, where the second client account represents the account number of the associated person of the newly generated maintenance work order;
  • the work order information of the maintenance work order at least includes the maintenance order number, maintenance equipment number, maintenance category, maintenance details, maintenance personnel and responsible personnel.
  • the newly generated maintenance work order at least includes the first maintenance work order generated according to the normal maintenance period and the second maintenance work order generated when the plant equipment fails.
  • the second client account is determined based on the work order information of the newly generated maintenance work order, and the second client account represents the account number of the associated person of the newly generated maintenance work order It may be that the maintenance system of the factory equipment determines the maintenance personnel and the responsible personnel in the work order information of the newly generated maintenance work order, and determines the accounts of the maintenance personnel and the responsible personnel as the second client account.
  • Step 110 Send the newly generated maintenance work order to the second client.
  • the newly generated maintenance work order may be sent to the second client, and it may be that the maintenance system of the factory equipment sends the newly generated maintenance work order to the second client.
  • the maintenance system of the factory equipment can automatically determine the first client, so as to realize the Synchronization of the maintenance work order of the first client; by determining the account number of the second client corresponding to the newly generated maintenance work order according to the work order information of the newly generated maintenance work order, and sending the newly generated maintenance work order For the second client, in this way, the newly generated maintenance work order can be notified to the corresponding client to facilitate the query of the client.
  • the embodiment of the present application provides a maintenance method for factory equipment, the method includes the following steps:
  • Step 200 In response to the maintenance work order synchronization request sent by the third client, use the account of the associated personnel who performs maintenance on the plant equipment and is associated with the third client as the first client account;
  • the third client is the client that sends the maintenance work order synchronization request.
  • the third client may be any maintenance personnel or responsible personnel in the maintenance system of the factory equipment.
  • the implementation method for the third client to send the maintenance work order synchronization request can be that the third client triggers the control corresponding to the maintenance work order synchronization request or logs in the maintenance work of the factory equipment on the third client. During the process of the system, the maintenance work order synchronization request is automatically sent to the system.
  • the factory equipment in response to the maintenance work order synchronization request sent by the third client, the factory equipment is maintained, and the account number of the associated person associated with the third client is used as the
  • the above-mentioned first client account may be in response to the login information of the responsible personnel or the maintenance personnel, and the account of the maintenance personnel and the account of the responsible personnel who are in the same maintenance work order as the responsible personnel are determined as the first client account.
  • Step 202 Based on the first client account, determine the scope of synchronization of maintenance work orders of the factory equipment to be synchronized;
  • Step 204 Based on the synchronization scope of maintenance work orders of the factory equipment to be synchronized, determine a set of maintenance work orders to be synchronized;
  • Step 206 Based on the first client account, send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment;
  • Step 208 Determining plant equipment belonging to the target type as a set of target equipment
  • the factory equipment includes at least the following types: factory drainage equipment, waste water treatment equipment, power equipment, air compressor equipment, vacuum equipment, ventilation equipment, refrigeration equipment and softening equipment.
  • the target type may be at least one of the above device types, for example, the target type may be an electric device type. All plant service equipment of type electric equipment can be determined as the target equipment set.
  • the target device set may include electric device 1 to electric device 5 .
  • Step 210 Obtain the device information of each target device in the target device set
  • the device information of the target device may include the target device's service life, device number and maintenance time.
  • obtaining the device information of each target device in the target device set may be obtaining the service life, device number and maintenance time of each target device in the target device set .
  • Step 212 Based on the equipment information of each of the target equipment and the maintenance rules corresponding to each of the target equipment, determine the element content of the maintenance work order of each of the target equipment;
  • each target device includes at least the maintenance category of the target device.
  • the elements of each maintenance work order of the target equipment include at least the maintenance order number of each maintenance work order of the target equipment, the number of the target equipment in the maintenance work order of each target equipment Items to be maintained, equipment serial number and maintenance time.
  • the element content of the maintenance work order of each target device is determined, which may be based on For the equipment information of each target device, obtain the maintenance order number, equipment number and maintenance time of the maintenance work order of each target device, and determine according to the corresponding maintenance rules of each target device According to the maintenance category corresponding to each target device, determine the items to be maintained of the target device in the maintenance work order of each target device according to the maintenance category corresponding to each target device.
  • Step 214 Based on the element content of the maintenance work order of each target device, generate a first maintenance work order for the corresponding target device;
  • a first maintenance work order is generated for the corresponding target device, which may be that the maintenance work order of each target device.
  • the element content of the order is arranged according to a preset method, and the first maintenance work order including the element content of the target equipment maintenance work order is obtained.
  • Step 216 Based on the work order information of the first maintenance work order, determine a second client account, where the second client account represents the account number of the person associated with the first maintenance work order;
  • Step 218 Send the first maintenance work order to the second client.
  • the first client account is determined by responding to the maintenance order synchronization request of the client, so that the maintenance system of the factory equipment can automatically determine the first client according to the maintenance order synchronization request, thereby realizing the first client Synchronization of maintenance work orders; by determining the target equipment set and the equipment information and corresponding maintenance rules of each target equipment in the target equipment set, determine the element content of the maintenance work order of each target equipment, based on each The element content of the maintenance work order of the target equipment is to generate the first maintenance work order for the corresponding target equipment. In this way, the first maintenance work order can be generated for different types of factory equipment.
  • the embodiment of the present application provides another method for maintenance of factory equipment, and the method includes the following steps:
  • Step 300 Responding to the maintenance order synchronization requirement, determine the first client account, where the first client account represents the client account of the associated personnel who maintain the plant equipment;
  • Step 302 Based on the first client account, determine the scope of synchronization of maintenance work orders of the factory equipment to be synchronized;
  • Step 304 Based on the synchronization scope of maintenance work orders of the factory equipment to be synchronized, determine a set of maintenance work orders to be synchronized;
  • Step 306 Based on the first client account, send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment;
  • Step 308 Determining plant equipment belonging to the target type as a set of target equipment
  • the factory equipment includes at least the following types: factory drainage equipment, waste water treatment equipment, power equipment, air compressor equipment, vacuum equipment, ventilation equipment, refrigeration equipment and softening equipment.
  • Step 310 Obtain the device information of each target device in the target device set
  • Step 312 Obtain the general maintenance rules of the plant equipment belonging to the target type
  • the general maintenance rules for the plant equipment may be a union of the rules for each target equipment in the target type of plant equipment.
  • Step 314 Determine the maintenance rule corresponding to each target device from the total maintenance rules corresponding to the target type according to the service life of each target device;
  • the age of the target device may be how long the target device has been in use since it was shipped or used.
  • the age of use of the target device 1 may be 10 years or 5 years.
  • the maintenance rules corresponding to different service life of the same target device may be different. For example, for the same target device 1, the maintenance rules corresponding to a service life of 5 years and the maintenance rules corresponding to a service life of 10 years are different.
  • Step 316 Based on the equipment information of each of the target equipment and the maintenance rules corresponding to each of the target equipment, determine the element content of the maintenance work order of each of the target equipment;
  • Step 318 Based on the element content of the maintenance work order of each target equipment, generate a first maintenance work order for the corresponding target equipment;
  • Step 320 Based on the work order information of the first maintenance work order, determine a second client account, where the second client account represents the account number of the person associated with the first maintenance work order;
  • Step 322 Send the first maintenance work order to the second client.
  • the service life of each target device is used to determine the maintenance rules corresponding to each target device from the total maintenance rules corresponding to the target device type, therefore, the actual maintenance rules of each target device can be determined. In order to accurately determine the maintenance rules corresponding to each target equipment.
  • the embodiment of the present application provides another maintenance method for factory equipment, the method includes the following steps:
  • Step 400 Responding to the maintenance order synchronization requirement, determine the first client account, where the first client account represents the client account of the associated personnel who maintain the plant equipment;
  • Step 402 Based on the first client account, determine the synchronization scope of the maintenance work orders of the factory equipment to be synchronized;
  • Step 404 Based on the synchronization scope of maintenance work orders of the factory equipment to be synchronized, determine a set of maintenance work orders to be synchronized;
  • Step 406 Based on the first client account, send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment;
  • Step 408 Determining the plant equipment belonging to the target type as a set of target equipment
  • the factory equipment includes at least the following types: factory drainage equipment, waste water treatment equipment, power equipment, air compressor equipment, vacuum equipment, ventilation equipment, refrigeration equipment and softening equipment.
  • Step 410 Obtain the device information of each target device in the target device set; the device information of the target device also includes the device number and maintenance time of the target device, and the maintenance rules corresponding to the target device Including the maintenance category of the target equipment;
  • Step 412 Obtain the general maintenance rules of the plant equipment belonging to the target type
  • Step 414 Determine the maintenance rule corresponding to each target device from the total maintenance rules corresponding to the target type according to the service life of each target device;
  • Step 416 Obtain the maintenance order number of the maintenance work order of each target device
  • Step 418 According to the maintenance categories corresponding to each of the target equipment, determine the items to be maintained of the target equipment in the maintenance work order of each of the target equipment;
  • each maintenance category can correspond to multiple maintenance items.
  • the corresponding multiple maintenance items can be test 1 of equipment 1 and test 2 of equipment 1. , Test 3 for Device 1, and Test 4 for Device 1.
  • Step 420 The maintenance order number of each maintenance work order of the target equipment, the item to be maintained, the equipment number and the maintenance time of the target equipment described in the maintenance work order of each target equipment, as an element of a maintenance work order for each of said target devices;
  • Step 422 Based on the element content of the maintenance work order of each target device, generate a first maintenance work order for the corresponding target device;
  • Step 424 Based on the work order information of the first maintenance work order, determine a second client account, where the second client account represents the account number of the person associated with the first maintenance work order;
  • Step 426 Send the first maintenance work order to the second client.
  • the element content of the maintenance work order of each target device can be obtained.
  • the embodiment of the present application provides another maintenance method for factory equipment, the method includes the following steps:
  • Step 500 Responding to the maintenance order synchronization requirement, determine the first client account, where the first client account represents the client account of the associated personnel who maintain the plant equipment;
  • Step 502 Based on the first client account, determine the scope of synchronization of maintenance work orders of the factory equipment to be synchronized;
  • Step 504 Based on the synchronization scope of maintenance work orders of the factory equipment to be synchronized, determine a set of maintenance work orders to be synchronized;
  • Step 506 Based on the first client account, send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment;
  • Step 508 Determining plant equipment belonging to the target type as a set of target equipment
  • the factory equipment includes at least the following types: factory drainage equipment, waste water treatment equipment, power equipment, air compressor equipment, vacuum equipment, ventilation equipment, refrigeration equipment and softening equipment.
  • Step 510 Obtain the device information of each target device in the target device set; the device information of the target device also includes the device number and maintenance time of the target device, and the maintenance rules corresponding to the target device Including the maintenance category of the target equipment;
  • Step 512 Obtain the general maintenance rules of the plant equipment belonging to the target type
  • Step 514 Determine the maintenance rule corresponding to each target device from the total maintenance rules corresponding to the target type according to the service life of each target device;
  • Step 516 Obtain the relationship between the equipment number of each target device, the maintenance category of each target device, and the maintenance order number;
  • the relationship between the device number of each target device, the maintenance category of each target device and the maintenance order number can be displayed in the form of a table, as shown in Table 1 below:
  • the corresponding maintenance order numbers are different.
  • the maintenance order number corresponding to equipment number 1 and maintenance category 1 is maintenance order number 1
  • the maintenance order number corresponding to equipment number 1 and maintenance category 2 is maintenance order number 3.
  • Step 518 Search for the association relationship based on the equipment number and maintenance category of each target device, and obtain the maintenance order number of the maintenance work order for each target device;
  • the association relationship is searched based on the equipment number and maintenance category of each target device, and the maintenance order number of the maintenance work order of each target device is obtained, which may be in In the relationship table corresponding to the association relationship, search for the corresponding maintenance order number when the equipment number and maintenance category number of each target device are the same.
  • Step 520 According to the maintenance category corresponding to each target device, determine the items to be maintained of the target device in the maintenance work order of each target device;
  • Step 522 The maintenance order number of the maintenance work order of each of the target equipment, the items to be maintained, the equipment number and the maintenance time of the target equipment in the maintenance work order of each of the target equipment, as an element of a maintenance work order for each of said target devices;
  • Step 524 Based on the element content of the maintenance work order of each target device, generate a first maintenance work order for the corresponding target device;
  • Step 526 Based on the work order information of the first maintenance work order, determine a second client account, where the second client account represents the account number of the person associated with the first maintenance work order;
  • Step 528 Send the first maintenance work order to the second client.
  • the embodiment of the present application provides yet another maintenance method for factory equipment, the method includes the following steps:
  • Step 600 Responding to the maintenance order synchronization requirement, determine the first client account, where the first client account represents the client account of the associated personnel who maintain the plant equipment;
  • Step 602 Based on the first client account, determine the scope of synchronization of maintenance work orders of the factory equipment to be synchronized;
  • Step 604 Based on the synchronization scope of maintenance work orders of the factory equipment to be synchronized, determine a set of maintenance work orders to be synchronized;
  • Step 606 Based on the first client account, send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment;
  • Step 608 Determine the device information of the faulty device
  • the faulty device may be any factory equipment that fails suddenly or any factory equipment that fails within a preset period of time.
  • determining the equipment information of the faulty equipment may be determining the service life, equipment number and maintenance time of the faulty equipment.
  • Step 610 Based on the equipment information of the faulty device and the maintenance rules corresponding to the faulty device, determine the content of elements of the maintenance work order of the faulty device;
  • the element content of the maintenance work order of the faulty device is determined, which may be based on the equipment information of the faulty device , obtain the maintenance order number, equipment number, and maintenance time of the new maintenance work order generated according to the failure time of the faulty equipment, and determine the maintenance category corresponding to the faulty equipment according to the maintenance rules corresponding to the faulty equipment.
  • the maintenance category corresponding to the faulty equipment determines the items to be maintained for the target equipment described in the maintenance work order of the faulty equipment.
  • Step 612 Based on the element content of the maintenance work order of the faulty equipment, generate a second maintenance work order for the faulty equipment;
  • Step 614 Based on the work order information of the second maintenance work order, determine the second client account, where the second client account represents the account number of the associated person of the second maintenance work order;
  • Step 616 Determine the priority of the second maintenance work order; send the second maintenance work order to the second client based on the priority of the second maintenance work order.
  • the second maintenance work order is based on the equipment information of the faulty equipment and the maintenance criteria corresponding to the faulty equipment, the elements of the maintenance work order for the faulty equipment are generated, based on the content of the maintenance work order for the faulty equipment Element content generated, therefore, a maintenance work order generated in the event of a sufficient failure.
  • the embodiment of the present application provides a maintenance method for factory equipment, the method includes the following steps:
  • Step 700 Responding to the maintenance order synchronization requirement, determine the first client account, where the first client account represents the client account of the associated personnel who maintain the plant equipment;
  • Step 702 Based on the first client account, determine the synchronization scope of the maintenance work orders of the factory equipment to be synchronized;
  • Step 704 Based on the synchronization scope of maintenance work orders of the factory equipment to be synchronized, determine a set of maintenance work orders to be synchronized;
  • Step 706 Based on the first client account, send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment;
  • Step 708 Determine the device information of the faulty device; the device information of the faulty device includes the target type corresponding to the faulty device;
  • Step 710 Based on the equipment information of the faulty device and the maintenance rules corresponding to the faulty device, determine the content of elements of the maintenance work order of the faulty device;
  • Step 712 Based on the element content of the maintenance work order of the faulty equipment, generate a second maintenance work order for the faulty equipment;
  • Step 714 Based on the work order information of the second maintenance work order, determine the second client account, where the second client account represents the account number of the associated person of the second maintenance work order;
  • Step 716 Obtain priority mapping information, the priority mapping information is used to characterize the correspondence between the type of plant equipment and the priority of dispatch;
  • the priority mapping information may also be represented by a priority mapping table, as shown in Table 2 below:
  • Types of plant equipment Judgment priority electric equipment first priority Vacuum equipment, compressed air equipment second priority Ventilation equipment third priority refrigeration equipment fourth priority
  • the priority of current equipment and ventilation equipment is different; the priority of vacuum equipment and air pressure equipment is the same. That is, the priorities of different types of plant equipment may be the same or different, which need to be determined according to the requirements of the maintenance system of the plant equipment.
  • Step 718 Find the priority corresponding to the target type of the faulty device from the priority mapping information
  • Step 720 Determine the priority corresponding to the target type of the faulty equipment as the priority of the second maintenance work order
  • Step 722 Send the second maintenance work order to the second client based on the priority of the second maintenance work order.
  • the priority corresponding to the target type of the faulty device is determined as the priority of the second maintenance work order, that is, the second maintenance work order
  • the priority of the work order is related to the type of faulty equipment. Therefore, for different target types of faulty equipment, setting a second maintenance work order with different priorities can avoid larger failure problems caused by untimely processing .
  • the embodiment of the present application provides another maintenance method for factory equipment, the method includes the following steps:
  • Step 800 Responding to the maintenance order synchronization requirement, determine the first client account, where the first client account represents the client account of the associated personnel who maintain the plant equipment;
  • Step 802 Based on the first client account, determine the scope of synchronization of maintenance work orders of the factory equipment to be synchronized;
  • Step 804 Based on the synchronization scope of maintenance work orders of the factory equipment to be synchronized, determine a set of maintenance work orders to be synchronized;
  • Step 806 Based on the first client account, send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment;
  • Step 808 Determine the device information of the faulty device
  • Step 810 Based on the equipment information of the faulty device and the maintenance rules corresponding to the faulty device, determine the element content of the maintenance work order of the faulty device;
  • Step 812 Based on the element content of the maintenance work order of the faulty equipment, generate a second maintenance work order for the faulty equipment;
  • Step 814 Based on the work order information of the second maintenance work order, determine the second client account, where the second client account represents the account number of the associated personnel of the second maintenance work order;
  • Step 816 Determine the number of normal devices of the same type as the faulty device
  • the faulty equipment is electric equipment 1, and there are 10 electric equipments (electrical equipment 1 to 10) in the plant equipment system, it can be determined that the type of the faulty equipment is the same as
  • the normal devices of are electric devices 2 to 10, that is, the number of normal devices of the same type as the faulty device is nine.
  • Step 818 When the number of normal equipment is less than or equal to the preset number threshold, determine the priority of the second maintenance work order as the first priority;
  • the preset number threshold may be a fixed number preset based on experience or design redundancy; of course, the preset number thresholds corresponding to different types of faulty devices may be different, for example, for vacuum equipment, the preset quantity threshold can be the total number of vacuum equipment (that is, one cannot be broken); for electric equipment, the preset quantity threshold can be less than the number of electric equipment (one or two are allowed to fail).
  • the preset number threshold may be the minimum number of normal equipment of the same type as the faulty equipment under the condition of ensuring the normal operation of the plant equipment system.
  • Step 820 When the number of normal equipment is greater than or equal to the preset number threshold, determine the priority of the second maintenance work order as the second priority; the priority level of the second priority lower than said first priority;
  • Step 822 Send the second maintenance work order to the second client based on the priority of the second maintenance work order.
  • the relationship between the number of normal equipment and the preset number threshold is determined, and the second is determined according to the relationship between the number of normal equipment and the preset number threshold
  • the priority of the maintenance ticket is determined by the size relationship between the quantity of normal equipment and the preset quantity threshold. Therefore, for different quantities of normal equipment, set second maintenance work orders with different priorities , can more accurately determine the priority of the second maintenance work order, and avoid larger failure problems caused by untimely processing.
  • the embodiment of the present application provides another maintenance method for factory equipment, the method includes the following steps:
  • Step 900 Responding to the maintenance order synchronization requirement, determine the first client account, where the first client account represents the client account of the associated personnel who maintain the plant equipment;
  • Step 902 Determine the permission level corresponding to the first client account
  • the first client account may include not only the account of the maintenance personnel, but also the account of the responsible person.
  • the permission level of the responsible person's account can be higher than that of the maintenance personnel's account. For example, for person in charge 1, since person in charge 1 is responsible for the management of the entire target type of factory equipment, the authority level of person in charge 1 is higher than that of any maintenance personnel among maintenance personnel 1 to 10.
  • determining the authority level corresponding to the first client account may be determining that the authority level corresponding to the account of the responsible person 1 is the first authority level; determining that the authority level corresponding to the maintenance personnel 1 is the second authority level .
  • the first authority level is higher than the second authority level.
  • Step 904 Determine the target parameter range corresponding to the authority level corresponding to the first client account
  • the target parameter range includes at least one of the following: target device category range, target device quantity, and preset duration.
  • the target parameter range corresponding to the first authority level may include: the target equipment category range including electric equipment, air compressor equipment, vacuum equipment, and ventilation equipment, the number of target equipment is 100, and the preset duration is years; the second authority level The corresponding target parameter range may include: the target equipment category range including vacuum equipment and ventilation equipment, the number of target equipment is 50, and the preset duration is half a year; the target parameter range corresponding to the third authority level may include: including vacuum equipment The range of target device categories, the number of target devices10 and the preset duration is months.
  • Step 906 Determine the maintenance work orders within the target parameter range as the synchronization scope of the maintenance work orders of the factory equipment to be synchronized;
  • the maintenance work orders within the target parameter range are determined as the synchronization scope of the maintenance work orders of the factory equipment to be synchronized, which may be electric equipment, air compressor equipment, vacuum equipment, etc.
  • Maintenance work orders within the range of less than or equal to 100 factory equipment for equipment and ventilation equipment within a year are determined as different ranges of maintenance work orders for factory equipment to be synchronized.
  • Step 908 Determine the set of maintenance work orders to be synchronized based on the synchronization scope of maintenance work orders of the factory equipment to be synchronized;
  • the set of maintenance work orders to be synchronized is determined, which may be the power equipment, air compressor equipment, vacuum equipment, ventilation equipment.
  • the set of all maintenance work orders within the range of the number of factory equipment in a year is less than or equal to 100 is determined as the set of maintenance work orders to be synchronized.
  • Step 910 Based on the first client account, send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment;
  • Step 912 Determining the plant equipment belonging to the target type as a set of target equipment
  • Step 914 Obtain the device information of each target device in the target device set
  • Step 916 Based on the device information of each target device and the maintenance rules corresponding to each target device, determine the element content of the maintenance work order of each target device;
  • Step 918 Based on the element content of the maintenance work order of each target device, generate the first maintenance work order for the corresponding target device;
  • Step 920 Based on the work order information of the first maintenance work order, determine a second client account, where the second client account represents the account number of the person associated with the first maintenance work order;
  • Step 922 Send the first maintenance work order to the second client
  • Step 924 Obtain the maintenance result and maintenance work list of each target equipment
  • the maintenance results of the target equipment represent the maintenance results obtained by the maintenance personnel on the target equipment within the preset period of time; here, the maintenance results can include the maintenance results of each maintenance detail item in the maintenance category Completion and test results for specific parameters.
  • the maintenance work list indicates the maintenance categories included in the maintenance of the target equipment since the target equipment is put into use.
  • the maintenance work list corresponding to the target device 1 may include the major maintenance categories that the target device 1 has been maintained in the past, including the major maintenance category 1, the major maintenance category 2, and the major maintenance category 3.
  • Step 926 Count and analyze the maintenance results and maintenance work list of each target equipment, and obtain the abnormal items and corresponding abnormal frequency of each target equipment;
  • the abnormal item of the target device may be one or more of the maintenance items in the main maintenance category determined during the maintenance process of the target device.
  • the abnormal frequency corresponding to the abnormal item of the target device may be the number of occurrences of the abnormal item of the target device within a preset time period.
  • Step 928 Determine the abnormal item whose abnormal frequency is greater than the preset frequency threshold as the abnormal item to be optimized
  • the preset frequency threshold may be a preset frequency threshold within a time period.
  • Step 930 Determine the target equipment with the abnormal item to be optimized as the factory equipment to be optimized
  • Step 932 Determine an improvement strategy for the factory equipment to be optimized according to the equipment information of the factory equipment to be optimized and the abnormal item to be optimized.
  • the abnormal items to be optimized and the factory equipment to be optimized can be determined, and the improvement strategy of the factory equipment to be optimized can be determined.
  • the effective improvement of the factory equipment to be optimized can be realized through the improvement strategy of the routine equipment to be optimized.
  • the embodiment of the present application provides another method for maintenance of factory equipment, and the method includes the following steps:
  • Step 1000 Responding to the maintenance order synchronization requirement, determine the first client account, where the first client account represents the client account of the associated personnel who maintain the plant equipment;
  • Step 1002 Based on the first client account, determine the synchronization scope of the maintenance work orders of the factory equipment to be synchronized;
  • Step 1004 Determine a set of maintenance work orders to be synchronized based on the synchronization scope of the maintenance work orders of the factory equipment to be synchronized;
  • Step 1006 Based on the first client account, send the set of maintenance orders to be synchronized to the first client, so as to synchronize the maintenance work orders of the factory equipment;
  • Step 1008 Receive an Internet web request; the web request is used to represent an operation request for adding, deleting, modifying or viewing the equipment information and maintenance work list of the target type of plant equipment;
  • Step 1010 In the case that the first client account has the operation authority for the target type of plant equipment, respond to the web request to add, delete, modify or view the target type of plant equipment Equipment information and maintenance work list.
  • the equipment information and maintenance work list of the factory equipment can be added, deleted, modified or viewed through the webpage.
  • Fig. 2 is a schematic diagram of the implementation process of another plant maintenance method provided by the embodiment of the present application. As shown in Fig. 2, the maintenance method of the plant equipment is applied to the client, and the process includes:
  • Step S201 Determine the first equipment information in the maintenance work order to be processed
  • determining the first device information in the maintenance work order to be processed may be that the client at least obtains the device number and the device type in the maintenance work order to be processed.
  • Step S203 Obtain a scanning operation of the equipment code selected for the maintenance work order to be processed
  • the equipment code can be a two-dimensional code pasted on the corresponding factory equipment, and the equipment code can contain the equipment information of the factory equipment.
  • the two-dimensional code can be obtained.
  • the equipment code selected for the maintenance work order to be processed may be the QR code on the factory equipment selected by the maintenance personnel for processing the maintenance work order to be processed during the maintenance process.
  • the equipment code selected for the maintenance work order to be processed may be the code corresponding to the equipment number in the maintenance work order to be processed, or may be the code corresponding to other factory equipment.
  • Step S205 In response to the scanning operation, analyze the selected equipment code, and obtain the equipment information corresponding to the selected equipment code as the second equipment information in the corresponding maintenance work order to be processed;
  • the second equipment information in the maintenance work order to be processed is the equipment information obtained by analyzing the selected equipment code.
  • Step S207 Comparing the first device information and the second device information to obtain a comparison result
  • comparing the first device information and the second device information to obtain a comparison result may be that if the second device information is different from the first device information, it may be determined that the maintenance
  • the equipment code selected by the personnel for the pending maintenance work order is not the equipment code corresponding to the pending maintenance work order; if the second equipment information is the same as the first equipment information, it can be determined that the maintenance personnel is pending
  • the equipment code selected by the maintenance work order is the equipment code corresponding to the maintenance work order to be processed.
  • Step S209 sending corresponding prompt information according to the comparison result.
  • sending corresponding prompt information according to the comparison result may be sending the first prompt information when the second device information is different from the first device information; In the case that the first device information is the same, the second prompt information is issued; the first prompt information is different from the second prompt information.
  • the client compares the information of the first device with the information of the second device, and sends a corresponding prompt message according to the comparison result, which helps the maintenance personnel to carry out the maintenance work and prevents the maintenance personnel from choosing the wrong factory. Service equipment maintenance.
  • Another maintenance method for factory equipment provided by the embodiment of the present application is applied to the client, and the process includes:
  • Step 1100 When the first client account is online, obtain all maintenance work orders corresponding to the first client account; all maintenance work orders corresponding to the first client account include all State maintenance work orders to be processed;
  • Step 1102 saving all maintenance work orders corresponding to the first client account locally, so that the maintenance work orders to be processed can be obtained through the terminal in an offline state;
  • Step 1104 Determine the first equipment information in the maintenance work order to be processed
  • Step 1106 Obtain a scan operation of the equipment code selected for the maintenance work order to be processed
  • Step 1108 In response to the scanning operation, analyze the selected equipment code, and obtain the equipment information corresponding to the selected equipment code as the second equipment information in the corresponding maintenance work order to be processed;
  • Step 1110 Comparing the first device information and the second device information to obtain a comparison result
  • Step 1112 In the case that the first equipment information is the same as the second equipment information, send a first prompt message; the first prompt message is used to indicate that the factory equipment to be maintained can be maintained Save;
  • Step 1114 In the case that the first equipment information is different from the second equipment information, send out a second prompt message; the second prompt message is used to indicate that the selected plant service equipment is not the Warranty factory equipment;
  • Step 1116 If the first device information is the same as the second device information, obtain the maintenance result of the maintenance work order corresponding to the first client account;
  • Step 1118 Save the maintenance result of the maintenance work order corresponding to the first client account locally;
  • Step 1120 When the first client account is logged in and the status is online, synchronize the maintenance result of the maintenance work order corresponding to the first client account to the maintenance system of the factory equipment.
  • the maintenance result of the corresponding maintenance work order is synchronized to the maintenance system of the plant equipment, which can enable the maintenance system of the plant equipment to generate a new maintenance work order based on the synchronized maintenance results, and better monitor the plant Service equipment maintenance.
  • the user can add, delete, modify and view the basic information of the factory equipment and the maintenance operation list at any time through the web page, which is convenient and fast; the mobile APP can check the equipment maintenance to be completed, in progress and not uploaded by the user at any time. Guarantee the operation status.
  • the company intranet environment, you can quickly download the newly assigned work list and upload the completed work list; there is no network environment on the job site, and the user can scan the code of the factory equipment offline, and automatically obtain the maintenance content.
  • each maintenance result is updated and saved; the intelligent report on the web page monitors and analyzes the completion status of each department and weekly/monthly maintenance work in real time. If there is any unfinished situation, the person in charge will be reminded by regular email every day.
  • FIG. 3 is a schematic diagram of the composition and structure of a FOS system provided by the embodiment of the present application.
  • the system includes: factory equipment 301, FOS database 302, maintenance work order table 303, and dispatch unit 304 , the equipment maintenance system 305, synchronously and automatically creating a new maintenance order unit 306 and a data analysis unit 307.
  • the process for intelligent maintenance and management of factory equipment in semiconductor companies includes:
  • Step S301 initialization of FOS
  • the initialization of the intelligent maintenance management system of semiconductor enterprise factory equipment includes: digitizing the factory equipment 301 and maintenance content in the intelligent maintenance management system of semiconductor enterprise factory equipment on the webpage and saving them in the database of FOS.
  • Step S303 FOS generates maintenance work orders according to equipment information and maintenance categories
  • Step S305 FOS assigns workers to the newly generated maintenance work order, and designates the person in charge of the operation
  • Step S307 On the client side of FOS, receive the synchronized pending maintenance work orders and recorded maintenance results;
  • step S307 includes: in the case that the maintenance personnel log in to the FOS client terminal online, the intelligent maintenance management system of the factory equipment of the semiconductor enterprise synchronizes the pending maintenance work order to the FOS client (the application program of the maintenance personnel terminal ( Application, APP)), the maintenance personnel carry out on-site operations and record the maintenance results in the APP;
  • the intelligent maintenance management system of the factory equipment of the semiconductor enterprise synchronizes the pending maintenance work order to the FOS client (the application program of the maintenance personnel terminal ( Application, APP)), the maintenance personnel carry out on-site operations and record the maintenance results in the APP;
  • Step S309 FOS receives the uploaded maintenance result
  • Step S311 FOS synchronizes the maintenance results in the FOS database 302, and automatically creates a maintenance order for a new cycle;
  • Step S313 FOS intelligently monitors and analyzes the maintenance status of all factory equipment.
  • Fig. 4 is a flow chart of an implementation of a method for intelligent maintenance and management of factory equipment of a semiconductor enterprise provided by an embodiment of the present application. As shown in Fig. 4, the process includes:
  • Step S401 FOS collects equipment information and maintenance information
  • step S401 includes: 1.
  • the user collects device information in the template, including: device name, device code, manufacturer, model, brand, last maintenance date, maintenance cycle (days), and maintenance category number; 2.
  • Collect maintenance information including: maintenance category number, maintenance category name, maintenance item, type, unit, upper and lower limits; among them, the maintenance category and equipment number can be used as unique judgment conditions to generate maintenance Work order.
  • Step S403 FOS reads the maintenance work order information into the system program
  • step S403 includes: based on the Model View Controller 5 (Model View Controller 5, MVC5) framework, the user can choose to upload a template, and the information in the template will be read into the program in batches at one time.
  • Model View Controller 5 Model View Controller 5, MVC5
  • Step S405 the system program of FOS writes the data uploaded by the user into the FOS database, and generates a maintenance work order
  • step S405 in the process of reading the data uploaded by the user, the FOS system program automatically judges whether there is "dirty data" that does not meet the requirements and automatically gives the user a prompt, and writes the legal data into the FOS database in batches through the Entity Framework In , the device written for the first time will automatically generate an initialization maintenance work order.
  • Step S407 After receiving the login information, the FOS can receive, add, delete, modify or view the basic information of the equipment and the detailed maintenance information.
  • step S407 includes: the user logs into the FOS factory equipment maintenance system, and adds, deletes, modifies, and checks the basic information of the equipment and maintenance detail information.
  • Figure 5a is a schematic diagram of an interface for maintenance project data maintenance provided by the embodiment of the present application.
  • the interface for maintenance project data maintenance includes: control new CheckList 501, control batch update 502, and control download Template 503 and each maintenance item include maintenance category number 504, maintenance category 505, serial number 506, inspection item 507, type 508, upper limit time 509, lower limit 510, unit 511, and remarks 512.
  • you can Editing and deleting of feature items in the corresponding maintenance items are realized through the edit control 513 and the delete control 514 respectively.
  • Figure 5b is a schematic diagram of a data template provided in the embodiment of the application.
  • the feature items corresponding to each maintenance item in the data template include: equipment number 515, system 516, equipment name 517, and model 518 , brand 519, upper limit time 509, maintenance category number 504, maintenance category 505, maintenance details 520, maintenance cycle 521, last maintenance time 522 and person in charge 523.
  • Figure 5c is a schematic diagram of an interface for data maintenance of factory equipment provided by the embodiment of the present application. 526, the export control 527 and the download template control 528 can realize the maintenance of the factory equipment data.
  • Fig. 6 is a schematic diagram of an implementation process interface for factory equipment maintenance provided by the embodiment of the present application. As shown in Fig. Interface 63, interface 64 for recording maintenance status, and upload interface 65; wherein, the workflow of each interface can be represented by the following steps:
  • Step S601 Perform login verification on the login interface 61, and record the last login ID by default;
  • Step S603 Automatically synchronize the assigned jobs after logging in, save the data to the mobile phone through the ROOM component of the Jetpack framework, so as to facilitate on-site offline operations, and the interface 62 of the client displaying maintenance work orders can be marked with different color characters Job status, and can be searched and filtered according to the device name;
  • Step S605 The maintenance personnel scan the equipment code on the scanning interface 63, and verify whether the selected documents are consistent with the factory equipment, so as to ensure that the personnel are located next to the actual equipment;
  • Step S607 The maintenance personnel record the maintenance status on the interface 64 for recording the maintenance status, and save it after completion (save locally to ensure that it can also work normally in an offline environment);
  • Step S609 The maintenance personnel clicks the one-click upload space on the upload interface 65, uploads all completed maintenance orders, uses the Retrofit component, accesses the Web application programming interface (Application Programming Interface, API) call interface, and deletes the local data after synchronization is completed.
  • the Retrofit component accesses the Web application programming interface (Application Programming Interface, API) call interface, and deletes the local data after synchronization is completed.
  • API Application Programming Interface
  • Fig. 7 is a visual diagram of statistical analysis results of the maintenance results of a factory equipment provided by the embodiment of the present application. As shown in Fig. Progress 73 and annual maintenance completion 74.
  • this month agency 71 includes a year option and a month selection control, which are used to select different years and months.
  • the total number of maintenance orders is 1170, and the number of maintenance orders to be dispatched is 0, the number of maintenance orders in operation is 478, the number of maintenance orders under approval is 252, the number of maintenance orders coming to the dispatch point is 76, the number of maintenance orders pending approval is 5, and the number of maintenance orders that have been completed
  • the number of policies is 359;
  • Part 72 of the completion status of this month shows the completion rate of equipment maintenance when April 2021 is selected
  • Part 73 of the recent progress shows in detail the number of completed work orders and unfinished work orders from the 11th week to the 19th week;
  • Annual maintenance completion status 74 shows the total number of maintenance work orders, total completed maintenance work orders and completion rate in each month of December 2021, so that we can see the completion trend of maintenance work throughout 2021 .
  • this embodiment of the present application provides a maintenance device for factory equipment, which includes each unit included in the device, and each module included in each unit, which can be It can be realized by a processor; of course, it can also be realized by a specific logic circuit; in the process of implementation, the processor can be a central processing unit (CPU), a microprocessor (Microprocessor Unit, MPU), a digital signal processor (DSP) or field programmable gate array (FPGA), etc.
  • CPU central processing unit
  • MPU microprocessor
  • DSP digital signal processor
  • FPGA field programmable gate array
  • FIG. 8 is a schematic diagram of the composition and structure of a maintenance device for factory equipment provided by an embodiment of the present application.
  • the maintenance device 80 for factory equipment includes: a first determination module 81 for responding to Maintenance order synchronization requirements, determine the first client account, the first client account represents the client account of the maintenance personnel who maintain the plant equipment; the second determination module 82 is used to A client account, determining the equipment category range of the factory equipment to be synchronized and the synchronization scope of the maintenance work order; the third determination module 83 is used to determine the equipment category range of the factory equipment to be synchronized and the maintenance order The scope of synchronization to determine the set of maintenance work orders to be synchronized; the first sending module 84 is configured to send the set of maintenance work orders to be synchronized to the first client based on the account number of the first client, so as to Synchronize the maintenance work orders of the above-mentioned factory equipment.
  • the device further includes: a fifth determining module, configured to determine a second client account based on the work order information of the newly generated maintenance work order, the second client account representing the The account number of the associated person of the newly generated maintenance work order; the second sending module, configured to send the newly generated maintenance work order to the second client.
  • a fifth determining module configured to determine a second client account based on the work order information of the newly generated maintenance work order, the second client account representing the The account number of the associated person of the newly generated maintenance work order
  • the second sending module configured to send the newly generated maintenance work order to the second client.
  • the first determination module 81 is configured to use the account number of the associated personnel who maintains the plant equipment within the preset time period as the account number when the system time meets the preset time period.
  • the first client account in response to the maintenance work order synchronization request sent by the third client, the factory equipment will be maintained, and the account of the associated person associated with the third client will be used as the first account A client account.
  • the plant equipment includes at least the following types: plant drainage equipment, wastewater treatment equipment, power equipment, air compressor equipment, vacuum equipment, ventilation equipment, refrigeration equipment and softening equipment, and the newly generated
  • the maintenance work order includes a first maintenance work order
  • the device further includes: a first maintenance work order generation module, configured to determine the factory equipment belonging to the target type as a target equipment set; obtain the target equipment set The equipment information of each of the target equipment; based on the equipment information of each of the target equipment and the maintenance rules corresponding to each of the target equipment, determine the element content of the maintenance work order of each of the target equipment; based on The element content of each maintenance work order of the target equipment is used to generate the first maintenance work order for the corresponding target equipment; the fifth determination module is configured to perform work based on the first maintenance work order Single information, determine the second client account, the second client account represents the account number of the associated personnel of the first maintenance work order; the second sending module is used to send the first maintenance work order sent to the second client.
  • the equipment information of the target equipment includes the service life of the target equipment
  • the apparatus further includes: a maintenance rule determination module for the target equipment, configured to obtain the maintenance rules of the target equipment General maintenance rules for equipment: according to the service life of each target equipment, determine the maintenance rules corresponding to each target equipment from the total maintenance rules corresponding to the target type.
  • the device information of the target device also includes the device number and maintenance time of the target device, and the maintenance rule corresponding to the target device includes the maintenance category of the target device;
  • the first maintenance work order generation module is used to obtain the maintenance order number of the maintenance work order of each of the target equipment; determine each of the target equipment according to the maintenance category corresponding to each of the target equipment The items to be maintained of the target equipment described in the maintenance work order; the maintenance order number of the maintenance work order of each said target equipment, the target equipment described in the maintenance work order of each said target equipment The item to be maintained, the equipment serial number and the maintenance time are used as the elements of the maintenance work order for each target equipment.
  • the first maintenance work order generating module is configured to obtain the equipment number of each target device, the maintenance category of each target device and the maintenance order number. Association relationship: searching for the association relationship based on the equipment number and maintenance category of each target device, and obtaining the maintenance order number of the maintenance work order of each target device.
  • the newly generated maintenance work order also includes a second maintenance work order
  • the device further includes: a second maintenance work order generation module, configured to determine equipment information of the faulty equipment; The device information of the faulty device and the maintenance rules corresponding to the faulty device determine the element content of the maintenance work order of the faulty device; based on the element content of the maintenance work order of the faulty device, the fault
  • the device generates the second maintenance work order
  • the fifth determination module is configured to determine the second client account based on the work order information of the second maintenance work order, and the second client account Indicates the account number of the associated person of the second maintenance work order
  • the second sending module is used to determine the priority of the second maintenance work order; based on the priority of the second maintenance work order, send The second maintenance work order is sent to the second client.
  • the second sending module is configured to obtain priority mapping information, and the priority mapping information is used to characterize the correspondence between the type of plant equipment and the priority of dispatch; from the priority In the mapping information, the priority corresponding to the target type of the faulty equipment is searched; and the priority corresponding to the target type of the faulty equipment is determined as the priority of the second maintenance work order.
  • the second sending module is configured to determine the number of normal devices of the same type as the faulty device; when the number of normal devices is less than or equal to a preset number threshold, send the The priority of the second maintenance work order is determined as the first priority; when the number of normal equipment is greater than or equal to the preset number threshold, the priority of the second maintenance work order is determined as Second priority; the priority level of the second priority is lower than the first priority.
  • the method device includes: an optimization strategy determination module, configured to obtain the maintenance results and maintenance work list of each of the target equipment; count and analyze the maintenance results of each of the target equipment and the maintenance work list to obtain the abnormal items and corresponding abnormal frequencies of each target device; determine the abnormal items whose abnormal frequency is greater than the preset frequency threshold as the abnormal items to be optimized; there will be the abnormal items to be optimized
  • the target equipment of the item is determined as the factory equipment to be optimized; according to the equipment information of the factory equipment to be optimized and the abnormal item to be optimized, an improvement strategy for the factory equipment to be optimized is determined.
  • the second determination module 82 is configured to determine the authority level corresponding to the first client account; determine the target parameter range corresponding to the authority level corresponding to the first client account; The maintenance work orders within the range of the target parameters are determined as the synchronization scope of the maintenance work orders of the factory equipment to be synchronized.
  • the device further includes: a module for adding, deleting, modifying or viewing the plant equipment and maintenance work list, which is used to receive a web request from the Internet; Operation requests for adding, deleting, modifying or viewing the equipment information and maintenance work list of the service equipment; if the first client account has the operation authority for the target type of plant service equipment, respond to the A web request to add, delete, modify or view the equipment information and maintenance work list of the plant equipment of the target type.
  • Fig. 9 is a schematic diagram of the composition and structure of another maintenance device for factory equipment provided by the embodiment of the present application.
  • the maintenance device 90 for factory equipment includes: a fourth determination module 91 for Determine the first equipment information in the maintenance work order to be processed; the first acquisition module 92 is used to acquire the scanning operation of the equipment code selected for the maintenance work order to be processed; the response module 93 is used to In response to the scanning operation, analyze the selected equipment code, and obtain the equipment information corresponding to the selected equipment code as the second equipment information in the corresponding maintenance work order to be processed; the comparison module 94 uses To compare the first device information with the corresponding second device information to obtain a comparison result; the sending module 95 is configured to send corresponding prompt information according to the comparison result.
  • the device further includes: a saving module, configured to obtain all maintenance work orders corresponding to the first client account when the first client account is logged in and online; All maintenance work orders corresponding to the first client account include the maintenance work orders to be processed; all maintenance work orders corresponding to the first client account are saved locally, so that all maintenance work orders can be accessed in an offline state.
  • the terminal obtains the maintenance work order to be processed.
  • the sending module 95 is configured to send a first prompt message when the first device information is the same as the second device information; the first prompt message is used to indicate that Perform maintenance on the factory equipment to be maintained; if the first equipment information is different from the second equipment information, send a second prompt message; the second prompt message is used to indicate the selection The plant equipment is not the plant equipment to be maintained.
  • the apparatus further includes: a maintenance result synchronization module, configured to acquire the information corresponding to the first client account when the first device information is the same as the second device information.
  • the maintenance result of the maintenance work order; the maintenance result of the maintenance work order corresponding to the first client account is saved locally; when the first client account is logged in and the status is online, the The maintenance result of the maintenance work order corresponding to the first client account is synchronized to the maintenance system of the factory equipment.
  • each functional module in this embodiment may be integrated into one processing unit, each unit may exist separately physically, or two or more units may be integrated into one unit.
  • the above-mentioned integrated units can be implemented in the form of hardware or in the form of software function modules.
  • the integrated unit is implemented in the form of a software function module and is not sold or used as an independent product, it can be stored in a computer-readable storage medium.
  • the technical solution of this embodiment is essentially or It is said that the part that contributes to the prior art or the whole or part of the technical solution can be embodied in the form of a software product, the computer software product is stored in a storage medium, and includes several instructions to make a computer device (which can It is a personal computer, a server, or a network device, etc.) or a processor (processor) that executes all or part of the steps of the method described in this embodiment.
  • the aforementioned storage medium includes: U disk, mobile hard disk, read only memory (Read Only Memory, ROM), random access memory (Random Access Memory, RAM), magnetic disk or optical disk and other various media that can store program codes.
  • the computer program instructions corresponding to a maintenance method for factory equipment in this embodiment can be stored on storage media such as optical discs, hard disks, and U disks.
  • storage media such as optical discs, hard disks, and U disks.
  • FIG. 10 shows a schematic structural diagram of a maintenance system for factory equipment provided by an embodiment of the present application.
  • the maintenance system 1001 for factory equipment may include: a memory 1003 and processor 1005; wherein,
  • the memory 1003 is used to store computer programs and data
  • the processor 1005 is configured to execute the computer program stored in the memory, so as to implement any maintenance method for factory equipment in the foregoing embodiments.
  • the above-mentioned memory 1003 can be a volatile memory (volatile memory), such as RAM; or a non-volatile memory (non-volatile memory), such as ROM, flash memory (flash memory), hard disk (Hard Disk Drive, HDD) or solid-state drive (Solid-State Drive, SSD); or a combination of the above-mentioned types of memory, and provide instructions and data to the processor 1005.
  • volatile memory volatile memory
  • non-volatile memory such as ROM, flash memory (flash memory), hard disk (Hard Disk Drive, HDD) or solid-state drive (Solid-State Drive, SSD); or a combination of the above-mentioned types of memory, and provide instructions and data to the processor 1005.
  • the aforementioned processor 1005 may be at least one of ASIC, DSP, DSPD, PLD, FPGA, CPU, controller, microcontroller, and microprocessor. It can be understood that, for different augmented reality cloud platforms, other electronic devices for implementing the above processor functions may also be other, which is not limited in this embodiment of the present application.
  • the first client account is determined by responding to the maintenance order synchronization requirement, and based on the first client account, the synchronization scope of the maintenance work order of the factory equipment to be synchronized is determined, and then the first client account is determined
  • the corresponding maintenance work order set, and the maintenance work order set corresponding to the first client account is sent to the first client.
  • there are only maintenance work orders corresponding to the first client account on the first client and there are no maintenance work orders corresponding to other client accounts. Only the maintenance work orders related to the first client will be viewed on the first client. Maintenance work orders are more convenient, saving time and manpower.

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Abstract

一种厂务设备的维保方法、装置、系统及存储介质,其中,所述方法包括:响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号(S101);基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围(S103);基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合(S105);基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步(S107)。

Description

一种厂务设备的维保方法、装置、系统及存储介质
相关交叉引用
本申请基于申请号为202110931966.7、申请日为2021年8月13日、发明名称为“一种厂务设备的维保方法、装置、系统及存储介质”的中国专利申请提出,并要求该中国专利申请的优先权,该中国专利申请的全部内容在此引入本申请作为参考。
技术领域
本申请涉及维保技术领域,涉及但不限于一种厂务设备的维保方法、装置、系统及存储介质。
背景技术
相关技术中,在生成维保工单后会将维保工单输出至工作端,维保工作人员查看工作端接收到的维保工单,并执行维保工单。由于工作端中可能存在大量需要不同维保工作人员进行维保的维保工单,因此,在不同维保工作人员查看维保工单的时候比较困难,费时、费力。
发明内容
有鉴于此,本申请实施例提供一种厂务设备的维保方法、装置、系统及存储介质,不同维保人员能够在对应的客户端查看与自身相关的维保工单,比较方便,节约时间、节约人力。
第一方面,本申请实施例提供一种厂务设备的维保方法,所述方法包括:应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号;基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步。
第二方面,本申请实施例提供另一种厂务设备的维保方法,应用于客户端,所述方法包括:确定待处理的维保工单中的第一设备信息;获取对待处理的维保工单所选择的设备编码的扫描操作;响应于所述扫描操作,对所述选择的设备编码进行分析,得到所述选择的设备编码对应的设备信息作为对应的所述待处理的维保工单中的第二设备信息;比较所述第一设 备信息和所述第二设备信息,得到比较结果;根据所述比较结果,确定是否发出提示信息。
第三方面,本申请实施例提供一种厂务设备的维保装置,包括:第一确定模块,用于响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的维保人员的客户端账号;第二确定模块,用于基于所述第一客户端账号,确定待同步的厂务设备的设备类别范围和维保工单同步范围;第三确定模块,用于基于所述待同步的厂务设备的设备类别范围和所述维保单的同步范围,确定待同步的维保工单集合;第一发送模块,用于基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步。
第四方面,本申请实施例提供另一种厂务设备的维保装置,包括:第四确定模块,用于确定待处理的维保工单中的第一设备信息;第一获取模块,用于获取对为所述待处理的维保工单所选择的设备编码的扫描操作;响应模块,用于响应于所述扫描操作,对所述选择的设备编码进行分析,得到所述选择的设备编码对应的设备信息作为对应的待处理的维保工单中的第二设备信息;比较模块,用于比较所述第一设备信息和对应的所述第二设备信息,得到比较结果;第五确定模块,用于根据所述比较结果,确定是否发出提示信息。
第五方面,本申请实施例提供一种厂务设备的维保系统,包括存储器和处理器,所述存储器存储有可在处理器上运行的计算机程序,所述处理器执行所述程序时实现任意一种所述厂务设备的维保方法中的步骤。
第六方面,本申请实施例提供一种计算机可读存储介质,其上存储有计算机程序,该计算机程序被处理器执行时实现任意一种所述厂务设备的维保方法中的步骤。
本申请实施例中,通过响应维保单同步需求,确定第一客户端账号,并基于第一客户端账号,确定待同步的厂务设备的维保工单同步范围,进而确定第一客户端账号对应的维保工单集合,并将第一客户端账号对应的维保工单集合发送给第一客户端。如此,第一客户端上仅存在第一客户端账号对应的维保工单,并不存在其它客户端账号对应的维保工单,在第一客户端仅会查看与第一客户端相关的维保工单,比较方便,节约时间、节约人力。
附图说明
在附图(其不一定是按比例绘制的)中,相似的附图标记可在不同的视图中描述相似的部件。具有不同字母后缀的相似附图标记可表示相似部件的不同示例。附图以示例而非限制的方式大体示出了本文中所讨论的各个实施例。
图1为本申请实施例提供的一种厂务设备的维保方法的实现流程示意图;
图2为本申请实施例提供的另一种厂务设备的维保方法的实现流程示意图;
图3为本申请实施例提供的一种设备运行系统(Facility Operation System,FOS)系统的组成结构示意图;
图4为本申请实施例提供的一种半导体企业厂务设备的智能保养管理的方法的实现流程图;
图5a为本申请实施例提供的一种维保项目数据维保的界面示意图;
图5b为申请实施例提供的一种数据模板的示意图;
图5c为本申请实施例提供的一种厂务设备数据维保的界面示意图;
图6为本申请实施例提供的一种进行厂务设备维保的实现流程界面示意图;
图7为本申请实施例提供的一种厂务设备的维保结果的统计分析结果可视化图;
图8为本申请实施例提供的一种厂务设备的维保装置的组成结构示意图;
图9为本申请实施例提供的另一种厂务设备的维保装置的组成结构示意图;
图10为本申请实施例提供的一种厂务设备的维保系统的结构示意图。
具体实施方式
为使本申请实施例的目的、技术方案和优点更加清楚,下面将结合本申请实施例中的附图,对本申请的具体技术方案做进一步详细描述。以下实施例用于说明本申请,但不用来限制本申请的范围。
在后续的描述中,使用用于表示元件的诸如“模块”或“单元”的后缀仅为了有利于本申请的说明,其本身没有特定的意义。因此,“模块”或“单元”可以混合地使用。
相关技术中,对于半导体公司中的厂务排水、废水、电力、空压、真空、通风、制冷、软化等系统的设备,运转过程中需对设备定期进行状态监控、日常保养及零部件更换。目前,在半导体公司中存在厂务监控系统(Facility Monitoring and Control System,FMCS),通过FMCS不间断的收集各种集中供应设备运行状况的数据,厂务运行人员可以通过这些数据监控设备的运行状态,如有异常情况,值班人员可以第一时间检修和维护设备。其中,FMCS主要包括智能巡检系统、机器人巡检系统、智能检修系统、故障智能分析系统、知识库系统、智能报表系统、人员定位系统和人脸识别系统。
由于厂务运行人员通过线下手动记录水电气化设备的基础信息及完成维保的情况,并且人为推算下次维保时间,因此存在保养不及时或遗漏,作业责任人员不明确,实际完成情况无法追溯分析等影响,从而造成设备保养费用高和资源的浪费,严重情况下甚至会影响到半导体正常生产运营。
基于上述技术问题,本申请实施例提供了一种厂务设备的维保方法,如图1所示,所述方法包括以下步骤:
步骤S101:响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号;
这里,对所述厂务设备进行维保的关联人员至少包括对厂务设备进行维保的维保人员和管理人员。
在一种可能的实施方式中,响应维保单同步需求,确定第一客户端账号,可以是厂务设备的维保系统的网页端主动进入派单模式,将预设时段内对厂务设备进行维保的关联人员的账号作为第一客户端账号。
在另一种可能的实施方式中,响应维保单同步需求,确定第一客户端账号,可以是厂务设备的维保系统的网页端响应客户端发送的维保工单同步请求,将与客户端关联的对厂务设备进行维保的关联人员的账号确定为第一客户端账号。
步骤S103:基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;
可以理解的是,对于不同的客户端账号,可以在厂务设备的维保系统中看到不同的设备类型、不同时段、不同维保工单数量的维保工单。例如,客户端1,可以看到设备类型1、时段1和工单数量1的维保工单集合,客户端2可以看到设备类型2、时段2和工单数量2的维保工单集合。这里,设备类型1可以和设备类型2相同也可以不相同,时段1可以和时段2相同也可以和时段2不相同;工单数量1可以和工单数量2相同,也可以不相同。
在一种可能的实施方式中,基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围,可以是厂务设备的维保系统的网页端根据第一客户端账号的权限等级,确定第一客户端账号的权限等级对应的设备类型范围、预设时长范围和维保工单数量范围,将第一客户端账号的权限等级对应的设备类型范围、预设时长范围和维保工单(或厂务设备)数量范围,确定为待同步的厂务设备的工单同步范围。
例如,在第一客户端账号的权限等级是等级1的情况下,若等级1对应的设备类型范围包括废水处理设备和空压设备、预设时长范围为90天、厂务设备(维保工单)数量范围为10至20个,因此,待同步的厂务设备的工单同步范围为废水处理设备和空压设备、预设时长范围为90天、厂务设备数量范围为10至20个。
步骤S105:基于所述待同步的厂务设备的维保工单同步范围,确定待 同步的维保工单集合;
在一些可能的实施方式中,基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合,可以是厂务设备的维保系统的网页端将待同步的厂务设备的维保工单同步范围内的所有维保工单,确定为待同步的维保工单集合。例如,将设备类型为废水处理设备和空压设备、预设时长范围为90天、厂务设备数量范围为10至20个的维保工单确定为待同步的维保工单集合。
步骤S107:基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步。
在一些可能的实施方式中,基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步,可以是厂务设备的维保系统的网页端将确定的待同步的维保单集合发送给第一客户端,将厂务设备的维保工单同步至客户端。
在实际应用中,步骤S101至步骤S107可以利用常务设备的维保系统的网页端中的控制器实现,上述控制器可以为特定用途集成电路(Application Specific Integrated Circuit,ASIC)、数字信号处理器(Digital Signal Processor,DSP)、数字信号处理装置(Digital Signal Processing Device,DSPD)、可编程逻辑装置(Programmable Logic Device,PLD)、现场可编程门阵列(Field Programmable Gate Array,FPGA)、中央处理器(Central Processing Unit,CPU)、控制器、微控制器、微处理器中的至少一种。
本申请实施例中,通过响应维保单同步需求,确定第一客户端账号,并基于第一客户端账号,确定待同步的厂务设备的维保工单同步范围,进而确定第一客户端账号对应的维保工单集合,并将第一客户端账号对应的维保工单集合发送给第一客户端。如此,第一客户端上仅存在第一客户端账号对应的维保工单,并不存在其它客户端账号对应的维保工单,在第一客户端仅会查看与第一客户端相关的维保工单,比较方便,节约时间、节约人力。
本申请实施例提供了又一种厂务设备的维保方法,所述方法包括以下步骤:
步骤100:在系统时间满足预设时段的情况下,将所述预设时段内对所述厂务设备进行维保的关联人员的账号作为第一客户端账号;
可以理解的是,预设时段可以是指预先设定的一个时间段,例如,预设时段可以是1个星期、半个月、1个月、1个季度、半年等。
在一些实施方式中,在系统时间满足预设时段的情况下,将所述预设时段内对所述厂务设备进行维保的关联人员的账号作为第一客户端账号,可以是在系统时间从第1时刻变换为第2时刻,第1时刻与第2时刻相差1个星期的情况下,将第1时刻至第2时刻时间范围内对厂务设备进行维保 的关联人员的账号作为第一客户端账号。
在一个示例中,将第1时刻至第2时刻时间范围内对厂务设备进行维保的关联人员的账号作为第一客户端账号,可以是将厂务设备的维保系统在第1时刻至第2时刻时间范围内,所生成的所有维保工单关联的关联人员的账号作为第一客户端账号。这里,与维保工单关联的关联人员可以包括维保工单的维保人员和责任人员。例如,在第1时刻至第2时刻时间范围内,厂务设备的维保系统存在50个维保工单,该50个工单关联的维保人员可以是40个,责任人员可以是10个,如此,可以确定第一客户端账号包括40个维保人员的账号和10个责任人员的账号。
步骤102:基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;
步骤104:基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;
步骤106:基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步;
步骤108:基于新生成的维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述新生成的维保工单的关联人员的账号;
可以理解的是,维保工单的工单信息至少包括维保单号、维保设备编号、维保大类、维保细项、维保人员和责任人员。新生成的维保工单至少包括根据正常维保周期所生成的第一维保工单和厂务设备发生故障的情况下所生成的第二维保工单。
在一些可能的实施方式中,基于新生成的维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述新生成的维保工单的关联人员的账号,可以是厂务设备的维保系统确定新生成的维保工单的工单信息中的维保人员和责任人员,将维保人员和责任人员的账号确定为第二客户端账号。
步骤110:将所述新生成的维保工单发送给第二客户端。
在一些可能的实施方式中,可以将所述新生成的维保工单发送给第二客户端,可以是厂务设备的维保系统将新生成的维保工单发送给第二客户端。
本申请实施例中,通过将预设时段内对厂务设备进行维保的关联人员的账号作为第一客户端,如此,厂务设备的维保系统可以自动确定第一客户端,从而实现对第一客户端的维保工单的同步;通过根据新生成的维保工单的工单信息,确定新生成的维保工单对应的第二客户端账号,将新生成的维保工单发送给第二客户端,如此,可以实现将新生成的维保工单通知至对应的客户端,方便客户端的查询。
本申请实施例提供了还一种厂务设备的维保方法,所述方法包括以下 步骤:
步骤200:响应于第三客户端发送的维保工单同步请求,将对所述厂务设备进行维保,且与所述第三客户端关联的关联人员的账号作为所述第一客户端账号;
这里,第三客户端是发送维保工单同步请求的客户端。第三客户端可以是厂务设备的维保系统中的任一维保人员或责任人员。
可以理解的是,第三客户端发送维保工单同步请求的实现方式,可以是第三客户端触发维保工单同步请求对应的控件或是在第三客户端登陆厂务设备的维保系统的过程中自动向系统发送维保工单同步请求。
在一些可能的实施方式中,响应于第三客户端发送的维保工单同步请求,将对所述厂务设备进行维保,且与所述第三客户端关联的关联人员的账号作为所述第一客户端账号,可以是响应于责任人员或维保人员的登陆信息,将与责任人员处于同一维保工单的维保人员的账号、责任人员的账号确定为第一客户端账号。
步骤202:基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;
步骤204:基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;
步骤206:基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步;
步骤208:将属于目标类型的厂务设备确定为目标设备集合;
这里,所述厂务设备至少包括以下类型:厂务排水设备、废水处理设备、电力设备、空压设备、真空设备、通风设备、制冷设备和软化设备。
可以理解的是,目标类型可以是上述设备类型中的至少一种,例如,目标类型可以是电力设备类型。可以将所有类型为电力设备类型的厂务设备确定为目标设备集合。例如,目标设备集合中可以包括电力设备1至电力设备5。
步骤210:获取所述目标设备集合中每一所述目标设备的设备信息;
可以理解的是,目标设备的设备信息可以包括目标设备的使用年限、设备编号和维保时间。
在一些可能的实施方式中,获取所述目标设备集合中每一所述目标设备的设备信息,可以是获取所述目标设备集合中每一所述目标设备的使用年限、设备编号和维保时间。
步骤212:基于每一所述目标设备的设备信息和每一所述目标设备对应的维保规则,确定每一所述目标设备的维保工单的要素内容;
这里,每一述目标设备对应的维保规则至少包括目标设备的维保大类。每一所述目标设备的维保工单的要素内容至少包括每一所述目标设备的维保工单的维保单号、每一所述目标设备的维保工单中所述目标设备的待维 保项目、设备编号和维保时间。
在一些可能的实施方式中,基于每一所述目标设备的设备信息和每一所述目标设备对应的维保规则,确定每一所述目标设备的维保工单的要素内容,可以是根据每一所述目标设备的设备信息,获取每一所述目标设备的维保工单的维保单号、设备编号和维保时间,根据每一所述目标设备的对应的维保规则,确定每一所述目标设备对应的维保大类,根据每一所述目标设备对应的维保大类,确定每一所述目标设备的维保工单中所述目标设备的待维保项目。
步骤214:基于每一所述目标设备的维保工单的要素内容,为对应的目标设备生成第一维保工单;
在一些可能的实施方式中,基于每一所述目标设备的维保工单的要素内容,为对应的目标设备生成第一维保工单,可以是将每一所述目标设备的维保工单的要素内容按照预设的方式进行编排,得到包含目标设备维保工单的要素内容的第一维保工单。
步骤216:基于所述第一维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述第一维保工单的关联人员的账号;
步骤218:将所述第一维保工单发送给第二客户端。
本申请实施例中,通过响应客户端的维保单同步请求来确定第一客户端账号,使得厂务设备的维保系统可以自动根据维保单同步请求确定第一客户端,从而实现对第一客户端的维保工单的同步;通过确定目标设备集合和目标设备集合中每一目标设备的设备信息和对应的维保规则,确定每一所述目标设备的维保工单的要素内容,基于每一所述目标设备的维保工单的要素内容,为对应的目标设备生成所述第一维保工单,如此,可以针对不同类型的厂务设备生成第一维保工单。
本申请实施例提供了其它一种厂务设备的维保方法,所述方法包括以下步骤:
步骤300:响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号;
步骤302:基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;
步骤304:基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;
步骤306:基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步;
步骤308:将属于目标类型的厂务设备确定为目标设备集合;
这里,所述厂务设备至少包括以下类型:厂务排水设备、废水处理设备、电力设备、空压设备、真空设备、通风设备、制冷设备和软化设备。
步骤310:获取所述目标设备集合中每一所述目标设备的设备信息;
步骤312:获取属于所述目标类型的所述厂务设备的总维保规则;
这里,厂务设备的总维保规则可以对目标类型的厂务设备中每一目标设备的规则的并集。
步骤314:根据每一所述目标设备的使用年限,从所述目标类型对应的所述总维保规则中,确定每一所述目标设备对应的维保规则;
可以理解的是,目标设备的使用年限可以是目标设备从出厂或使用开始使用了多长时间。例如,目标设备1的使用年限可以是10年或5年。
对于同一目标设备不同的使用年限对应的维保规则可以是不同的。例如,对于同一目标设备1,使用年限为5年对应的维保规则和使用年限为10年对应的维保规则是不同的。
步骤316:基于每一所述目标设备的设备信息和每一所述目标设备对应的维保规则,确定每一所述目标设备的维保工单的要素内容;
步骤318:基于每一所述目标设备的维保工单的要素内容,为对应的目标设备生成第一维保工单;
步骤320:基于所述第一维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述第一维保工单的关联人员的账号;
步骤322:将所述第一维保工单发送给第二客户端。
本申请实施例中,由于是根据每一目标设备的使用年限,从目标设备类型对应的总维保规则中,确定每一目标设备对应的维保规则,因此,可以根据每一目标设备的实际情况,来准确确定每一目标设备对应的维保规则。
本申请实施例提供了再一种厂务设备的维保方法,所述方法包括以下步骤:
步骤400:响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号;
步骤402:基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;
步骤404:基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;
步骤406:基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步;
步骤408:将属于目标类型的厂务设备确定为目标设备集合;
这里,所述厂务设备至少包括以下类型:厂务排水设备、废水处理设备、电力设备、空压设备、真空设备、通风设备、制冷设备和软化设备。
步骤410:获取所述目标设备集合中每一所述目标设备的设备信息;所述目标设备的设备信息还包括所述目标设备的设备编号和维保时间,所述 目标设备对应的维保规则包括所述目标设备的维保大类;
步骤412:获取属于所述目标类型的所述厂务设备的总维保规则;
步骤414:根据每一所述目标设备的使用年限,从所述目标类型对应的所述总维保规则中,确定每一所述目标设备对应的维保规则;
步骤416:获取每一所述目标设备的维保工单的维保单号;
步骤418:根据每一所述目标设备对应的维保大类,确定每一所述目标设备的维保工单中所述目标设备的待维保项目;
可以理解的是,每一维保大类可以对应多个待维保项目,例如,设备1的季度保养,则对应的多个待维保项目可以是设备1的测试1、设备1的测试2、设备1的测试3和设备1的测试4。
步骤420:将每一所述目标设备的维保工单的维保单号、每一所述目标设备的维保工单中所述目标设备的待维保项目、设备编号和维保时间,作为每一所述目标设备的维保工单的要素内容;
步骤422:基于每一所述目标设备的维保工单的要素内容,为对应的目标设备生成第一维保工单;
步骤424:基于所述第一维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述第一维保工单的关联人员的账号;
步骤426:将所述第一维保工单发送给第二客户端。
本申请实施例中,通过确定每一所述目标设备的维保工单的维保单号、每一所述目标设备的维保工单中所述目标设备的待维保项目、设备编号和维保时间,可以得到每一目标设备的维保工单的要素内容。
本申请实施例提供了另一种厂务设备的维保方法,所述方法包括以下步骤:
步骤500:响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号;
步骤502:基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;
步骤504:基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;
步骤506:基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步;
步骤508:将属于目标类型的厂务设备确定为目标设备集合;
这里,所述厂务设备至少包括以下类型:厂务排水设备、废水处理设备、电力设备、空压设备、真空设备、通风设备、制冷设备和软化设备。
步骤510:获取所述目标设备集合中每一所述目标设备的设备信息;所述目标设备的设备信息还包括所述目标设备的设备编号和维保时间,所述目标设备对应的维保规则包括所述目标设备的维保大类;
步骤512:获取属于所述目标类型的所述厂务设备的总维保规则;
步骤514:根据每一所述目标设备的使用年限,从所述目标类型对应的所述总维保规则中,确定每一所述目标设备对应的维保规则;
步骤516:获取每一所述目标设备的设备编号、每一所述目标设备的维保大类与维保单号之间的关联关系;
这里,每一所述目标设备的设备编号、每一所述目标设备的维保大类与维保单号之间的关联关系可以通过表格的形式进行展示,如下表1所示:
表1
设备编号 维保大类 维保单号
设备编号1 维保大类1 维保单号1
设备编号2 维保大类1 维保单号2
设备编号1 维保大类2 维保单号3
设备编号2 维保大类3 维保单号4
其中,设备编号和维保大类中的任意一个不同时,对应的维保单号是不同的,例如,设备编号1和维保大类1对应的维保单号是维保单号1;设备编号1和维保大类2对应的维保单号则是维保单号3。
步骤518:基于每一所述目标设备的设备编号和维保大类查找所述关联关系,得到每一所述目标设备的维保工单的维保单号;
在一些可能的实施方式中,基于每一所述目标设备的设备编号和维保大类查找所述关联关系,得到每一所述目标设备的维保工单的维保单号,可以是在所述关联关系对应的关系表格中,查找与每一目标设备的设备编号和维保大类编号均相同时所对应的维保单号。
步骤520:根据每一所述目标设备对应的维保大类,确定每一所述目标设备的维保工单中所述目标设备的待维保项目;
步骤522:将每一所述目标设备的维保工单的维保单号、每一所述目标设备的维保工单中所述目标设备的待维保项目、设备编号和维保时间,作为每一所述目标设备的维保工单的要素内容;
步骤524:基于每一所述目标设备的维保工单的要素内容,为对应的目标设备生成第一维保工单;
步骤526:基于所述第一维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述第一维保工单的关联人员的账号;
步骤528:将所述第一维保工单发送给第二客户端。
本申请实施例中,明确了通过在每一所述目标设备的设备编号、每一所述目标设备的维保大类与维保单号之间的关联关系中,查找每一所述目标设备的设备编号和维保大类所对应的维保工单的维保单号,所确定的每一目标设备的维保工单的维保单号能够较好的区分维保大类和设备编号。
本申请实施例提供了又一种厂务设备的维保方法,所述方法包括以下步骤:
步骤600:响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号;
步骤602:基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;
步骤604:基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;
步骤606:基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步;
步骤608:确定故障设备的设备信息;
这里,故障设备可以是突发故障的任一厂务设备或在预设时段内发生故障的任一厂务设备。
在一种可能的实施方式中,确定故障设备的设备信息,可以是确定故障设备的使用年限、设备编号和维保时间。
步骤610:基于所述故障设备的设备信息和所述故障设备对应的维保规则,确定所述故障设备的维保工单的要素内容;
在一种可能的实施方式中,基于所述故障设备的设备信息和所述故障设备对应的维保规则,确定所述故障设备的维保工单的要素内容,可以是根据故障设备的设备信息,获取根据故障设备的故障时间所生成的新的维保工单的维保单号、设备编号和维保时间,根据故障设备对应的维保规则,确定故障设备对应的维保大类,根据故障设备对应的维保大类,确定故障设备的维保工单中所述目标设备的待维保项目。
步骤612:基于所述故障设备的维保工单的要素内容,为所述故障设备生成第二维保工单;
步骤614:基于所述第二维保工单的工单信息,确定所述第二客户端账号,所述第二客户端账号表示所述第二维保工单的关联人员的账号;
步骤616:确定所述第二维保工单的优先级;基于所述第二维保工单的优先级将所述第二维保工单发送给所述第二客户端。
本申请实施例中,由于第二维保工单是通过故障设备的设备信息和故障设备对应的维保准则,生成故障设备的维保工单的要素内容,基于故障设备的维保工单的要素内容所生成的,因此,充分发生故障情况下所生成的维保工单。
本申请实施例提供了还一种厂务设备的维保方法,所述方法包括以下步骤:
步骤700:响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号;
步骤702:基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;
步骤704:基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;
步骤706:基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步;
步骤708:确定故障设备的设备信息;所述故障设备的设备信息包括故障设备对应的目标类型;
步骤710:基于所述故障设备的设备信息和所述故障设备对应的维保规则,确定所述故障设备的维保工单的要素内容;
步骤712:基于所述故障设备的维保工单的要素内容,为所述故障设备生成第二维保工单;
步骤714:基于所述第二维保工单的工单信息,确定所述第二客户端账号,所述第二客户端账号表示所述第二维保工单的关联人员的账号;
步骤716:获取优先级映射信息,所述优先级映射信息用于表征厂务设备的类型与派单优先级之间的对应关系;
在一个示例中,优先级映射信息也可以通过优先级映射表来进行表示,如下表2所示:
表2
厂务设备的类型 判断优先级
电力设备 第一优先级
真空设备、空压设备 第二优先级
通风设备 第三优先级
制冷设备 第四优先级
其中,电流设备与通风设备的优先级是不同的;真空设备和空压设备的优先级是相同的。即,不同类型的厂务设备的优先级可以相同,也可以不同,需要根据厂务设备的维保系统的需求进行确定。
步骤718:从优先级映射信息中,查找与所述故障设备的目标类型对应的优先级;
步骤720:将所述故障设备的目标类型对应的优先级确定为所述第二维保工单的优先级;
步骤722:基于所述第二维保工单的优先级将所述第二维保工单发送给所述第二客户端。
本申请实施例中,通过在优先级映射信息中查找故障设备目标类型对应的优先级,将故障设备目标类型对应的优先级确定为第二维保工单的优先级,即,第二维保工单的优先级是与故障设备的类型相关的,因此,对于不同目标类型的故障设备,设置不同优先级的第二维保工单,可以避免 由于处理不及时所导致的更大的故障问题。
本申请实施例提供了另一种厂务设备的维保方法,所述方法包括以下步骤:
步骤800:响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号;
步骤802:基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;
步骤804:基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;
步骤806:基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步;
步骤808:确定故障设备的设备信息;
步骤810:基于所述故障设备的设备信息和所述故障设备对应的维保规则,确定所述故障设备的维保工单的要素内容;
步骤812:基于所述故障设备的维保工单的要素内容,为所述故障设备生成第二维保工单;
步骤814:基于所述第二维保工单的工单信息,确定所述第二客户端账号,所述第二客户端账号表示所述第二维保工单的关联人员的账号;
步骤816:确定与所述故障设备的类型相同的正常设备的数量;
可以理解的是,在故障设备的类型是电力设备、故障设备是电力设备1且厂务设备系统中包括10个电力设备(电力设备1至10)的情况下,可以确定与故障设备的类型相同的正常设备是电力设备2至10,即,与所述故障设备的类型相同的正常设备的数量是9。
步骤818:在所述正常设备的数量小于等于所述预设数量阈值的情况下,将所述第二维保工单的优先级确定为第一优先级;
在一种可能的实施方式中,预设数量阈值可以是根据经验或设计冗余度预设的一个固定数量;当然,不同类型的故障设备对应的预设数量阈值可以是不同的,例如,对于真空设备,预设数量阈值可以为总的真空设备数量(即1个也不能坏);对于电力设备,则预设数量阈值可以为小于电力设备数量(允许坏1个或2个)。
可以理解的是,预设数量阈值可以是保证厂务设备系统正常工作的情况下,与故障设备的类型相同的正常设备的最小数量。
步骤820:在所述正常设备的数量大于等于所述预设数量阈值的情况下,将所述第二维保工单的优先级确定为第二优先级;所述第二优先级的优先级别低于所述第一优先级;
步骤822:基于所述第二维保工单的优先级将所述第二维保工单发送给所述第二客户端。
本申请实施例中,通过确定与故障设备的类型相同的正常设备的数量,确定正常设备的数量与预设数量阈值的大小关系,根据正常设备的数量与预设数量阈值的大小关系确定第二维保工单的优先级。即,第二维保工单的优先级是通过正常设备的数量与预设数量阈值的大小关系所确定的,因此,对于不同的正常设备的数量,设置不同优先级的第二维保工单,可以更准确地确定第二维保工单的优先级,避免由于处理不及时所导致的更大的故障问题。
本申请实施例提供了再一种厂务设备的维保方法,所述方法包括以下步骤:
步骤900:响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号;
步骤902:确定所述第一客户端账号对应的权限等级;
可以理解的是,第一客户端账号不仅可以包括维保人员的账号,也包括责任人的账号。责任人的账号的权限等级可以高于维保人员的账号。例如,对于责任人1,由于责任人1负责整个目标类型的厂务设备的管理工作,因此,责任人1的权限等级高于维保人员1至10中任一维保人员的权限等级。
在一个示例中,确定所述第一客户端账号对应的权限等级,可以是确定责任人1的账号对应的权限等级为第一权限等级;确定维保人员1对应的权限等级为第二权限等级。这里,第一权限等级高于第二权限等级。
步骤904:确定与所述第一客户端账号对应的权限等级对应的目标参数范围;
这里,目标参数范围包括以下至少之一:目标设备类别范围、目标设备的数量和预设时长。
在一个示例中,权限等级可以与目标参数范围之间存在如下表3所示的对应关系:
表3
Figure PCTCN2021135700-appb-000001
其中,第一权限等级对应的目标参数范围,可以包括:包括电力设备、空压设备、真空设备、通风设备的目标设备类别范围、目标设备的数量100和预设时长为年;第二权限等级对应的目标参数范围,可以包括:包括真 空设备、通风设备的目标设备类别范围、目标设备的数量50和预设时长为半年度;第三权限等级对应的目标参数范围,可以包括:包括真空设备的目标设备类别范围、目标设备的数量10和预设时长为月。
步骤906:将所述目标参数范围内的维保工单,确定为所述待同步的厂务设备的维保工单同步范围;
在一种可能的实施方式中,将所述目标参数范围内的维保工单,确定为所述待同步的厂务设备的维保工单同步范围,可以是电力设备、空压设备、真空设备、通风设备的一年内厂务设备的数量小于等于100的范围内的维保工单,确定为待同步的厂务设备的维保工单不同范围。
步骤908:基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;
在一些可能的实施方式中,基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合,可以是将电力设备、空压设备、真空设备、通风设备的一年内厂务设备的数量小于等于100的范围内的所有维保工单的集合,确定为待同步的维保工单集合。
步骤910:基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步;
步骤912:将属于目标类型的厂务设备确定为目标设备集合;
步骤914:获取所述目标设备集合中每一所述目标设备的设备信息;
步骤916:基于每一所述目标设备的设备信息和每一所述目标设备对应的维保规则,确定每一所述目标设备的维保工单的要素内容;
步骤918:基于每一所述目标设备的维保工单的要素内容,为对应的目标设备生成所述第一维保工单;
步骤920:基于所述第一维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述第一维保工单的关联人员的账号;
步骤922:将所述第一维保工单发送给第二客户端;
步骤924:获取每一所述目标设备的维保结果和维保作业清单;
这里,目标设备的维保结果表示在预设时段内维保人员对目标设备进行维保所得到的维保结果;这里,维保结果中可以包括维保大类中每一维保细项的完成情况和对特定参数的检测结果。维保作业清单表示从目标设备投入使用以来对目标设备维保所包括的维保大类。例如,对于目标设备1对应的维保作业清单,可以包括目标设备1历来所维保的维保大类,包括维保大类1、维保大类2和维保大类3。
步骤926:统计并分析每一所述目标设备的维保结果和维保作业清单,得到每一所述目标设备的异常项和对应的异常频次;
这里,目标设备的异常项可以是在对目标设备进行维保过程中所确定的维保大类中的维保细项中一项或多项。目标设备的异常项对应的异常频次可以是在预设时间段内目标设备的异常项发生的次数。
步骤928:将异常频次大于预设频次阈值的异常项,确定为待优化的异常项;
可以理解的是,预设频次阈值,可以预设时间段内的次数阈值。
步骤930:将存在所述待优化的异常项的目标设备,确定为待优化的厂务设备;
步骤932:根据所述待优化的厂务设备的设备信息和所述待优化的异常项,确定对所述待优化的厂务设备的改进策略。
本申请实施例中,通过获取每一目标设备的维保结果和维保作业清单,可以确定待优化的异常项和待优化的厂务设备,确定对待优化的厂务设备的改进策略,如此,可以通过待优化的常务设备的改进策略,实现对待优化的厂务设备的有效改进。通过确定第一客户端账号对应的权限等级对应的目标参数范围的维保工单,为待同步的厂务设备的维保工单,可以根据第一客户端的账号对应的权限等级,准确地确定出第一客户端的权限等级对应的待同步的厂务设备的维保工单同步范围。
本申请实施例提供了其它一种厂务设备的维保方法,所述方法包括以下步骤:
步骤1000:响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号;
步骤1002:基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;
步骤1004:基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;
步骤1006:基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步;
步骤1008:接收互联网web请求;所述web请求用于表征对目标类型的厂务设备的设备信息和维保作业清单进行增加、删除、修改或查看的操作请求;
步骤1010:在所述第一客户端账号具备对所述目标类型的厂务设备的操作权限的情况下,响应所述web请求,增加、删除、修改或查看所述目标类型的厂务设备的设备信息和维保作业清单。
本申请实施例中,可以通过网页增加、删除、修改或查看厂务设备的设备信息和维保作业清单。
图2为本申请实施例提供的另一种厂务设备的维保方法的实现流程示意图,如图2所示,所述厂务设备的维保方法应用于客户端,所述流程包括:
步骤S201:确定待处理的维保工单中的第一设备信息;
在一些实施方式中,确定待处理的维保工单中的第一设备信息,可以是客户端至少获取待处理的维保工单中的设备编号和设备类型。
步骤S203:获取对为所述待处理的维保工单所选择的设备编码的扫描操作;
可以理解的是,设备编码可以是粘贴在对应厂务设备上的二维码,设备编码可以包含厂务设备的设备信息,在扫描厂务设备上的二维码的情况下,可以获取二维码上的设备信息。为所述待处理的维保工单所选择的设备编码可以是维保人员在维保过程中为处理待处理的维保工单所选择的厂务设备上的二维码。
在一个示例中,为待处理的维保工单所选择的设备编码可以是待处理的维保工单中的设备编号对应的编码,也可以是其它厂务设备对应的编码。
步骤S205:响应于所述扫描操作,对所述选择的设备编码进行分析,得到所述选择的设备编码对应的设备信息作为对应的所述待处理的维保工单中的第二设备信息;
可以理解的是,待处理的维保工单中的第二设备信息是对选择的设备编码分析得到的设备信息。
步骤S207:比较所述第一设备信息和所述第二设备信息,得到比较结果;
在一种可能的实施方式中,比较所述第一设备信息和所述第二设备信息,得到比较结果,可以是在第二设备信息与第一设备信息不相同的情况下,可以确定维保人员为待处理的维保工单所选择的设备编码不是待处理的维保工单对应的设备编码;在第二设备信息与第一设备信息相同的情况下,可以确定维保人员为待处理的维保工单所选择的设备编码为待处理的维保工单对应的设备编码。
步骤S209:根据所述比较结果发出对应的提示信息。
在一种可能的实施方式中,根据所述比较结果发出对应的提示信息,可以是在第二设备信息与第一设备信息不相同的情况下,发出第一提示信息;在第二设备信息与第一设备信息相同的情况下,发出第二提示信息;第一提示信息不同于第二提示信息。
本申请实施例中,客户端通过比较第一设备信息和第二设备信息,根据比较结果发出对应的提示信息,有助于帮助维保人员进行维保工作,避免维保人员选择了错误的厂务设备进行维保。
本申请实施例提供的再一种厂务设备的维保方法,应用于客户端,所述流程包括:
步骤1100:在登陆第一客户端账号处于在线的状态的情况下,获取所述第一客户端账号对应的所有维保工单;所述第一客户端账号对应的所有维保工单包括所述待处理的维保工单;
步骤1102:在本地保存所述第一客户端账号对应的所有维保工单,以便在离线状态下能够通过终端获取所述待处理的维保工单;
步骤1104:确定待处理的维保工单中的第一设备信息;
步骤1106:获取对为所述待处理的维保工单所选择的设备编码的扫描操作;
步骤1108:响应于所述扫描操作,对所述选择的设备编码进行分析,得到所述选择的设备编码对应的设备信息作为对应的所述待处理的维保工单中的第二设备信息;
步骤1110:比较所述第一设备信息和所述第二设备信息,得到比较结果;
步骤1112:在所述第一设备信息和所述第二设备信息相同的情况下,发出第一提示信息;所述第一提示信息用于表示可对所述待维保的厂务设备进行维保;
步骤1114:在所述第一设备信息和所述第二设备信息不相同的情况下,发出第二提示信息;所述第二提示信息用于表示选择的所述厂务设备不是所述待维保的厂务设备;
步骤1116:在所述第一设备信息和所述第二设备信息相同的情况下,获取所述第一客户端账号对应的维保工单的维保结果;
步骤1118:在本地保存所述第一客户端账号对应的维保工单的维保结果;
步骤1120:在登陆所述第一客户端账号处于在线的状态的情况下,将所述第一客户端账号对应的维保工单的维保结果同步至厂务设备的维保系统。
本申请实施例中,在登陆第一客户端账号处于在线的状态的情况下,将获取的第一客户端账号对应的所有维保工单在本地保存,可以使得客户端在离线状态下能够通过终端获取所述待处理的维保工单。通过在第一设备信息和第二设备信息相同的情况下,发出用于表示可对待维保的厂务设备进行维保的第一提示信息;在第一设备信息和第二设备信息不相同的情况下,发出用于表示选择的所述厂务设备不是所述待维保的厂务设备的第二提示信息,有助于帮助维保人员进行维保工作,避免维保人员选择了错误的厂务设备进行维保。通过客户端在离线状态下获取并保存第一客户端账号对应的维保工单的维保结果,并在登陆所述第一客户端账号处于在线的状态的情况下,将第一客户端账号对应的维保工单的维保结果同步至厂务设备的维保系统,可以使得厂务设备的维保系统中能够基于同步的维保结果生成新的维保工单,更好地对厂务设备进行维保。
本申请实施例中,通过将厂务设备数据化,海量设备数据的智能分析,制定科学养护计划及保障措施,移动端与网页端协同管理,实现维保作业及时高效,维保结果透明可追溯分析,大幅降低设备损耗率和故障率,保 障设备持续高效运转,节约人力资源,促进半导体企业减少能源消耗,大幅降低生产运营和设备维护成本,实现资源合理化分配。
本申请实施例中,用户可以通过网页随时增加、删除、修改和查看厂务设备基础信息和维保作业清单,方便快捷;手机APP中随时可以查看本人待完成、进行中和未上传的设备维保作业情况,公司内网环境下,可极速下载新指派工作清单和上传已完成工作清单;作业现场无网络环境,用户可在离线情况下,扫描厂务设备编码,自动得到维保内容,完成作业后,更新保存每项维保结果;网页端智能报表实时监控分析各部门、每周/月维保作业完成情况,存在未完成情况,每天定时邮件提醒到负责人。
图3为本申请实施例提供的一种FOS系统的组成结构示意图,如图3所示,所述系统包括:厂务设备301、FOS的数据库302、维保工单表303、派工单元304、设备维保系统305、同步并自动创建新的维保单单元306和数据分析单元307。其中,针对半导体企业厂务设备智能保养管理的流程包括:
步骤S301:FOS的初始化;
这里,半导体企业厂务设备的智能保养管理系统初始化包括:在网页端的半导体企业厂务设备的智能保养管理系统中将厂务设备301和维保内容数字化并保存到FOS的数据库中。
步骤S303:FOS根据设备信息和维保大类生成维保工单;
步骤S305:FOS针对新生成的维保工单进行派工,指定作业负责人;
步骤S307:在FOS的客户端,接收同步的待办维保工单和记录的维保结果;
这里,步骤S307包括:在维保人员在线登陆FOS的客户端的情况下,半导体企业厂务设备的智能保养管理系统同步待办维保工单到FOS的客户端(维保人员终端的应用程序(Application,APP))中,维保人员进行现场作业,并在APP中记录维保结果;
步骤S309:FOS接收上传的维保结果;
这里,在终端在线的情况下,维保人员可以手动触发上传操作,将全部完成的工单上传到系统中。
步骤S311:FOS在FOS数据库302中同步维保结果,并自动创建新周期的维保单;
步骤S313:FOS智能监控和分析所有厂务设备维保情况。
图4为本申请实施例提供的一种半导体企业厂务设备的智能保养管理的方法的实现流程图,如图4所示,所述流程包括:
步骤S401:FOS收集设备信息和维保信息;
这里,步骤S401包括:1、用户在模板中收集设备信息,包含:设备名称、设备编码、厂商、型号、品牌、上次维保日期、维保周期(天)、维保大类编号;2、收集维保信息,包含:维保大类编号、维保大类名称、维保 项目、类型、单位、上下限;其中,可以将维保大类与设备编号作为唯一性判断条件,生成维保工单。
步骤S403:FOS将维保工单信息读取到系统程序中;
这里,步骤S403包括:基于模型视图控制器5(Model View Controller 5,MVC5)框架,用户可选择上传模板,模板中的信息会一次性批量读取到程序中。
步骤S405:FOS的系统程序将用户上传的数据写入到FOS数据库,生成维保工单;
这里,步骤S405:FOS的系统程序在读取用户上传的数据过程中,自动判断是否存在不符合要求的“脏数据”并自动给予用户提示,将合法数据通过Entity Framework批量写入到FOS的数据库中,初次写入的设备会自动生成初始化维保工单。
步骤S407:FOS在接收到登陆信息的情况下,可以接收增加、删除、修改或查看设备的基础信息和维保细项信息。
这里,步骤S407包括:用户登陆FOS厂务设备维保系统,增加、删除、修改、查看设备的基础信息和维保细项信息。
图5a为本申请实施例提供的一种维保项目数据维保的界面示意图,如图5a所示,维保项目数据维保的界面中包括:控件新建CheckList 501、控件批量更新502、控件下载模版503以及每一维保项目包含维保大类编号504、保养大类505、序号506、检查项507、类型508、上限时间509、下限510、单位511以及备注512等特征项,同时,可以通过编辑控件513和删除控件514分别实现对对应的维保项目中的特征项的编辑和删除。
图5b为申请实施例提供的一种数据模板的示意图,如图5b所示,所述数据模板中每一维保项目对应的特征项包括:设备编号515、系统516、设备名称517、型号518、品牌519、上限时间509、保养大类编号504、保养大类505、保养细项520、保养周期521、上次保养时间522和负责人523。
图5c为本申请实施例提供的一种厂务设备数据维保的界面示意图,如图5c所示,所述厂务设备数据维保的界面中,包括添加控件524、导入控件525、更新控件526、导出控件527和下载模板控件528可以是实现对厂务设备数据的维保。
图6为本申请实施例提供的一种进行厂务设备维保的实现流程界面示意图,如图6所示,所述界面包括:登陆界面61、客户端显示维保工单的界面62、扫描界面63、记录维保状态的界面64、上传界面65;其中,可以通过下面步骤来表示各个界面的工作流程:
步骤S601:在登陆界面61上进行登录验证,默认记录上一次登录工号;
步骤S603:登录后自动同步委派的作业,通过Jetpack框架ROOM组件,将数据保存到手机中,以便现场离线操作,客户端显示维保工单的界面62上可以通过不同颜色的字符标识标记不同的作业状态,且可根据设备 名称搜索过滤;
步骤S605:维保人员在扫描界面63扫描设备编码,验证所选单据与厂务设备是否一致,以确保人员位于实际设备旁;
步骤S607:维保人员在记录维保状态的界面64上记录维保状况,完成后保存(保存在本地,确保离线环境下也可以正常作业);
步骤S609:维保人员在上传界面65上点击一键上传空间,上传所有完成的维保单,使用Retrofit组件,访问Web应用程序接口(Application Programming Interface,API)调用接口,同步完成后删除本地数据。
图7为本申请实施例提供的一种厂务设备的维保结果的统计分析结果可视化图,如图7所示,所述可视化图可以包括本月待办71、本月完成情况72、近期进度73和年度维保完成情况74。
其中,在本月代办71包括年份选项和月份选择控件,用于选择不同的年份和月份,在选择2021年4月的情况下,总维保单数为1170个、待派工的维保单数为0个、作业中的维保单数为478个、审批中的维保单数为252个、来到派工点的维保单数为76个、待审批的维保单数为5个、已完成的维保单数为359个;
本月完成情况72部分显示了选择2021年4月的情况下,设备维保的完成率;
近期进度73部分详细展示了第11周至第19周的已完成工单数和未完成工单数;
年度维保完成情况74展示了2021年12月份中每一月份中总维保工单数、完成的总维保工单以及完成率,从而可以看出2021年一整年的维保工作的完成趋势。
基于前述的实施例,本申请实施例提供一种厂务设备的维保装置,该装置包括所包括的各单元、以及各单元所包括的各模块,可以通过厂务设备的维保装置中的处理器来实现;当然也可通过具体的逻辑电路实现;在实施的过程中,处理器可以为中央处理器(CPU)、微处理器(Microprocessor Unit,MPU)、数字信号处理器(DSP)或现场可编程门阵列(FPGA)等。
图8为本申请实施例提供的一种厂务设备的维保装置的组成结构示意图,如图8所示,所述厂务设备的维保装置80包括:第一确定模块81,用于响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的维保人员的客户端账号;第二确定模块82,用于基于所述第一客户端账号,确定待同步的厂务设备的设备类别范围和维保工单同步范围;第三确定模块83,用于基于所述待同步的厂务设备的设备类别范围和所述维保单的同步范围,确定待同步的维保工单集合;第一发送模块84,用于基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步。
在一种实施方式中,所述装置还包括:第五确定模块,用于基于新生 成的维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述新生成的维保工单的关联人员的账号;第二发送模块,用于将所述新生成的维保工单发送给第二客户端。
在一种实施方式中,所述第一确定模块81,用于在系统时间满足预设时段的情况下,将所述预设时段内对所述厂务设备进行维保的关联人员的账号作为第一客户端账号;响应于第三客户端发送的维保工单同步请求,将对所述厂务设备进行维保,且与所述第三客户端关联的关联人员的账号作为所述第一客户端账号。
在一种实施方式中,所述厂务设备至少包括以下类型:厂务排水设备、废水处理设备、电力设备、空压设备、真空设备、通风设备、制冷设备和软化设备,所述新生成的维保工单包括第一维保工单,所述装置还包括:第一维保工单生成模块,用于将属于目标类型的厂务设备确定为目标设备集合;获取所述目标设备集合中每一所述目标设备的设备信息;基于每一所述目标设备的设备信息和每一所述目标设备对应的维保规则,确定每一所述目标设备的维保工单的要素内容;基于每一所述目标设备的维保工单的要素内容,为对应的目标设备生成所述第一维保工单;所述第五确定模块,用于基于所述第一维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述第一维保工单的关联人员的账号;所述第二发送模块,用于将所述第一维保工单发送给第二客户端。
在一种实施方式中,所述目标设备的设备信息包括所述目标设备的使用年限,所述装置还包括:目标设备维保规则确定模块,用于获取属于所述目标类型的所述厂务设备的总维保规则;根据每一所述目标设备的使用年限,从所述目标类型对应的所述总维保规则中,确定每一所述目标设备对应的维保规则。
在一种实施方式中,所述目标设备的设备信息还包括所述目标设备的设备编号和维保时间,所述目标设备对应的维保规则包括所述目标设备的维保大类;所述第一维保工单生成模块,用于获取每一所述目标设备的维保工单的维保单号;根据每一所述目标设备对应的维保大类,确定每一所述目标设备的维保工单中所述目标设备的待维保项目;将每一所述目标设备的维保工单的维保单号、每一所述目标设备的维保工单中所述目标设备的待维保项目、设备编号和维保时间,作为每一所述目标设备的维保工单的要素内容。
在一种实施方式中,所述第一维保工单生成模块,用于获取每一所述目标设备的设备编号、每一所述目标设备的维保大类与维保单号之间的关联关系;基于每一所述目标设备的设备编号和维保大类查找所述关联关系,得到每一所述目标设备的维保工单的维保单号。
在一种实施方式中,所述新生成的维保工单还包括第二维保工单,所述装置还包括:第二维保工单生成模块,用于确定故障设备的设备信息; 基于所述故障设备的设备信息和所述故障设备对应的维保规则,确定所述故障设备的维保工单的要素内容;基于所述故障设备的维保工单的要素内容,为所述故障设备生成所述第二维保工单;所述第五确定模块,用于基于所述第二维保工单的工单信息,确定所述第二客户端账号,所述第二客户端账号表示所述第二维保工单的关联人员的账号;所述第二发送模块,用于确定所述第二维保工单的优先级;基于所述第二维保工单的优先级将所述第二维保工单发送给所述第二客户端。
在一种实施方式中,所述第二发送模块,用于获取优先级映射信息,所述优先级映射信息用于表征厂务设备的类型与派单优先级之间的对应关系;从优先级映射信息中,查找与所述故障设备的目标类型对应的优先级;将所述故障设备的目标类型对应的优先级确定为所述第二维保工单的优先级。
在一种实施方式中,所述第二发送模块,用于确定与所述故障设备的类型相同的正常设备的数量;在所述正常设备的数量小于等于预设数量阈值的情况下,将所述第二维保工单的优先级确定为第一优先级;在所述正常设备的数量大于等于所述预设数量阈值的情况下,将所述第二维保工单的优先级确定为第二优先级;所述第二优先级的优先级别低于所述第一优先级。
在一种实施方式中,所述方法装置包括:优化策略确定模块,用于获取每一所述目标设备的维保结果和维保作业清单;统计并分析每一所述目标设备的维保结果和维保作业清单,得到每一所述目标设备的异常项和对应的异常频次;将异常频次大于预设频次阈值的异常项,确定为待优化的异常项;将存在所述待优化的异常项的目标设备,确定为待优化的厂务设备;根据所述待优化的厂务设备的设备信息和所述待优化的异常项,确定对所述待优化的厂务设备的改进策略。
在一种实施方式中,所述第二确定模块82,用于确定所述第一客户端账号对应的权限等级;确定与所述第一客户端账号对应的权限等级对应的目标参数范围;将所述目标参数范围内的维保工单,确定为所述待同步的厂务设备的维保工单同步范围。
在一种实施方式中,所述装置还包括:厂务设备和维保作业清单的增加、删除、修改或查看模块,用于接收互联网web请求;所述web请求用于表征对目标类型的厂务设备的设备信息和维保作业清单进行增加、删除、修改或查看的操作请求;在所述第一客户端账号具备对所述目标类型的厂务设备的操作权限的情况下,响应所述web请求,增加、删除、修改或查看所述目标类型的厂务设备的设备信息和维保作业清单。
图9为本申请实施例提供的另一种厂务设备的维保装置的组成结构示意图,如图9所示,所述厂务设备的维保装置90包括:第四确定模块91,用于确定待处理的维保工单中的第一设备信息;第一获取模块92,用于获 取对为所述待处理的维保工单所选择的设备编码的扫描操作;响应模块93,用于响应于所述扫描操作,对所述选择的设备编码进行分析,得到所述选择的设备编码对应的设备信息作为对应的待处理的维保工单中的第二设备信息;比较模块94,用于比较所述第一设备信息和对应的所述第二设备信息,得到比较结果;发出模块95,用于根据所述比较结果发出对应的提示信息。
在一种实施方式中,所述装置还包括:保存模块,用于在登陆第一客户端账号处于在线的状态的情况下,获取所述第一客户端账号对应的所有维保工单;所述第一客户端账号对应的所有维保工单包括所述待处理的维保工单;在本地保存所述第一客户端账号对应的所有维保工单,以便在离线状态下能够通过所述终端获取所述待处理的维保工单。
在一种实施方式中,所述发出模块95,用于在所述第一设备信息和所述第二设备信息相同的情况下,发出第一提示信息;所述第一提示信息用于表示可对所述待维保的厂务设备进行维保;在所述第一设备信息和所述第二设备信息不相同的情况下,发出第二提示信息;所述第二提示信息用于表示选择的所述厂务设备不是所述待维保的厂务设备。
在一种实施方式中,所述装置还包括:维保结果同步模块,用于在所述第一设备信息和所述第二设备信息相同的情况下,获取所述第一客户端账号对应的维保工单的维保结果;在本地保存所述第一客户端账号对应的维保工单的维保结果;在登陆所述第一客户端账号处于在线的状态的情况下,将所述第一客户端账号对应的维保工单的维保结果同步至厂务设备的维保系统。
另外,在本实施例中的各功能模块可以集成在一个处理单元中,也可以是各个单元单独物理存在,也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现,也可以采用软件功能模块的形式实现。
所述集成的单元如果以软件功能模块的形式实现并非作为独立的产品进行销售或使用时,可以存储在一个计算机可读取存储介质中,基于这样的理解,本实施例的技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的全部或部分可以以软件产品的形式体现出来,该计算机软件产品存储在一个存储介质中,包括若干指令用以使得一台计算机设备(可以是个人计算机,服务器,或者网络设备等)或processor(处理器)执行本实施例所述方法的全部或部分步骤。而前述的存储介质包括:U盘、移动硬盘、只读存储器(Read Only Memory,ROM)、随机存取存储器(Random Access Memory,RAM)、磁碟或者光盘等各种可以存储程序代码的介质。
一般来讲,本实施例中的一种厂务设备的维保方法对应的计算机程序指令可以被存储在光盘,硬盘,U盘等存储介质上,当存储介质中的与一厂务设备的维保方法对应的计算机程序指令被一厂务设备的维保系统读取 或被执行时,实现前述实施例的任意一种厂务设备的维保方法。
基于前述实施例相同的技术构思,参见图10,其示出了本申请实施例提供的一种厂务设备的维保系统的结构示意图,所述厂务设备的维保系统1001可以包括:存储器1003和处理器1005;其中,
所述存储器1003,用于存储计算机程序和数据;
所述处理器1005,用于执行所述存储器中存储的计算机程序,以实现前述实施例的任意一种厂务设备的维保方法。
在实际应用中,上述存储器1003可以是易失性存储器(volatile memory),例如RAM;或者非易失性存储器(non-volatile memory),例如ROM,快闪存储器(flash memory),硬盘(Hard Disk Drive,HDD)或固态硬盘(Solid-State Drive,SSD);或者上述种类的存储器的组合,并向处理器1005提供指令和数据。
上述处理器1005可以为ASIC、DSP、DSPD、PLD、FPGA、CPU、控制器、微控制器、微处理器中的至少一种。可以理解地,对于不同的增强现实云平台,用于实现上述处理器功能的电子器件还可以为其它,本申请实施例不作限定。
以上所述,仅为本申请的具体实施方式,但本申请的保护范围并不局限于此,任何熟悉本技术领域的技术人员在本申请揭露的技术范围内,可轻易想到变化或替换,都应涵盖在本申请的保护范围之内。因此,本申请的保护范围应以所述权利要求的保护范围为准。
工业实用性
本申请实施例中,通过响应维保单同步需求,确定第一客户端账号,并基于第一客户端账号,确定待同步的厂务设备的维保工单同步范围,进而确定第一客户端账号对应的维保工单集合,并将第一客户端账号对应的维保工单集合发送给第一客户端。如此,第一客户端上仅存在第一客户端账号对应的维保工单,并不存在其它客户端账号对应的维保工单,在第一客户端仅会查看与第一客户端相关的维保工单,比较方便,节约时间、节约人力。

Claims (20)

  1. 一种厂务设备的维保方法,所述方法包括:
    响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的关联人员的客户端账号;
    基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围;
    基于所述待同步的厂务设备的维保工单同步范围,确定待同步的维保工单集合;
    基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步。
  2. 根据权利要求1所述的方法,其中,所述方法还包括:
    基于新生成的维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述新生成的维保工单的关联人员的账号;
    将所述新生成的维保工单发送给第二客户端。
  3. 根据权利要求1所述的方法,其中,所述响应维保单同步需求,确定第一客户端账号,包括以下之一:
    在系统时间满足预设时段的情况下,将所述预设时段内对所述厂务设备进行维保的关联人员的账号作为第一客户端账号;
    响应于第三客户端发送的维保工单同步请求,将对所述厂务设备进行维保,且与所述第三客户端关联的关联人员的账号作为所述第一客户端账号。
  4. 根据权利要求2所述的方法,其中,所述厂务设备至少包括以下类型:厂务排水设备、废水处理设备、电力设备、空压设备、真空设备、通风设备、制冷设备和软化设备,所述新生成的维保工单包括第一维保工单,所述方法还包括:
    将属于目标类型的厂务设备确定为目标设备集合;
    获取所述目标设备集合中每一所述目标设备的设备信息;
    基于每一所述目标设备的设备信息和每一所述目标设备对应的维保规则,确定每一所述目标设备的维保工单的要素内容;
    基于每一所述目标设备的维保工单的要素内容,为对应的目标设备生成所述第一维保工单;
    对应地,所述基于新生成的维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述新生成的维保工单的关联人员的账号,包括:基于所述第一维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述第一维保工单的关联人员的账号;
    所述将所述新生成的维保工单发送给第二客户端,包括:将所述第一维保工单发送给第二客户端。
  5. 根据权利要求4所述的方法,其中,所述目标设备的设备信息包括所述目标设备的使用年限,所述方法还包括:
    获取属于所述目标类型的所述厂务设备的总维保规则;
    根据每一所述目标设备的使用年限,从所述目标类型对应的所述总维保规则中,确定每一所述目标设备对应的维保规则。
  6. 根据权利要求4所述的方法,其中,所述目标设备的设备信息还包括所述目标设备的设备编号和维保时间,所述目标设备对应的维保规则包括所述目标设备的维保大类;
    所述基于每一所述目标设备的设备信息和每一所述目标设备对应的维保规则,确定每一所述目标设备的维保工单的要素内容,包括:
    获取每一所述目标设备的维保工单的维保单号;
    根据每一所述目标设备对应的维保大类,确定每一所述目标设备的维保工单中所述目标设备的待维保项目;
    将每一所述目标设备的维保工单的维保单号、每一所述目标设备的维保工单中所述目标设备的待维保项目、设备编号和维保时间,作为每一所述目标设备的维保工单的要素内容。
  7. 根据权利要求6所述的方法,其中,所述获取每一所述目标设备的维保工单的维保单号,包括:
    获取每一所述目标设备的设备编号、每一所述目标设备的维保大类与维保单号之间的关联关系;
    基于每一所述目标设备的设备编号和维保大类查找所述关联关系,得到每一所述目标设备的维保工单的维保单号。
  8. 根据权利要求4所述的方法,其中,所述新生成的维保工单还包括第二维保工单,所述方法还包括:
    确定故障设备的设备信息;
    基于所述故障设备的设备信息和所述故障设备对应的维保规则,确定所述故障设备的维保工单的要素内容;
    基于所述故障设备的维保工单的要素内容,为所述故障设备生成所述第二维保工单;
    对应地,所述基于新生成的维保工单的工单信息,确定第二客户端账号,所述第二客户端账号表示所述新生成的维保工单的关联人员的账号,包括:基于所述第二维保工单的工单信息,确定所述第二客户端账号,所述第二客户端账号表示所述第二维保工单的关联人员的账号;
    所述将所述新生成的维保工单发送给第二客户端,包括:确定所述第二维保工单的优先级;基于所述第二维保工单的优先级将所述第二维保工单发送给所述第二客户端。
  9. 根据权利要求8所述的方法,其中,所述故障设备的设备信息包括故障设备对应的目标类型;所述确定所述第二维保工单的优先级,包括:
    获取优先级映射信息,所述优先级映射信息用于表征厂务设备的类型与派单优先级之间的对应关系;
    从优先级映射信息中,查找与所述故障设备的目标类型对应的优先级;
    将所述故障设备的目标类型对应的优先级确定为所述第二维保工单的优先级。
  10. 根据权利要求8所述的方法,其中,所述确定所述第二维保工单的优先级,包括:
    确定与所述故障设备的类型相同的正常设备的数量;
    在所述正常设备的数量小于等于预设数量阈值的情况下,将所述第二维保工单的优先级确定为第一优先级;
    在所述正常设备的数量大于等于所述预设数量阈值的情况下,将所述第二维保工单的优先级确定为第二优先级;所述第二优先级的优先级别低于所述第一优先级。
  11. 根据权利要求4所述的方法,其中,所述方法还包括:
    获取每一所述目标设备的维保结果和维保作业清单;
    统计并分析每一所述目标设备的维保结果和维保作业清单,得到每一所述目标设备的异常项和对应的异常频次;
    将异常频次大于预设频次阈值的异常项,确定为待优化的异常项;
    将存在所述待优化的异常项的目标设备,确定为待优化的厂务设备;
    根据所述待优化的厂务设备的设备信息和所述待优化的异常项,确定对所述待优化的厂务设备的改进策略。
  12. 根据权利要求1至11任一项所述的方法,其中,所述基于所述第一客户端账号,确定待同步的厂务设备的维保工单同步范围,包括:
    确定所述第一客户端账号对应的权限等级;
    确定与所述第一客户端账号对应的权限等级对应的目标参数范围;
    将所述目标参数范围内的维保工单,确定为所述待同步的厂务设备的维保工单同步范围。
  13. 根据权利要求1至11任一项所述的方法,其中,所述方法还包括:
    接收互联网web请求;所述web请求用于表征对目标类型的厂务设备的设备信息和维保作业清单进行增加、删除、修改或查看的操作请求;
    在所述第一客户端账号具备对所述目标类型的厂务设备的操作权限的情况下,响应所述web请求,增加、删除、修改或查看所述目标类型的厂务设备的设备信息和维保作业清单。
  14. 一种厂务设备的维保方法,应用于客户端,所述方法包括:
    确定待处理的维保工单中的第一设备信息;
    获取对为所述待处理的维保工单所选择的设备编码的扫描操作;
    响应于所述扫描操作,对所述选择的设备编码进行分析,得到所述选择的设备编码对应的设备信息作为对应的所述待处理的维保工单中的第二 设备信息;
    比较所述第一设备信息和所述第二设备信息,得到比较结果;
    根据所述比较结果发出对应的提示信息。
  15. 根据权利要求14所述的方法,其中,在所述确定每一待处理的维保工单中的第一设备信息之前,还包括:
    在登陆第一客户端账号处于在线的状态的情况下,获取所述第一客户端账号对应的所有维保工单;所述第一客户端账号对应的所有维保工单包括所述待处理的维保工单;
    在本地保存所述第一客户端账号对应的所有维保工单,以便在离线状态下能够通过终端获取所述待处理的维保工单。
  16. 根据权利要求14所述的方法,其中,所述根据所述比较结果发出对应的提示信息,包括:
    在所述第一设备信息和所述第二设备信息相同的情况下,发出第一提示信息;所述第一提示信息用于表示可对待维保的厂务设备进行维保;
    在所述第一设备信息和所述第二设备信息不相同的情况下,发出第二提示信息;所述第二提示信息用于表示选择的所述厂务设备不是所述待维保的厂务设备。
  17. 一种厂务设备的维保装置,包括:
    第一确定模块,用于响应维保单同步需求,确定第一客户端账号,所述第一客户端账号表示对所述厂务设备进行维保的维保人员的客户端账号;
    第二确定模块,用于基于所述第一客户端账号,确定待同步的厂务设备的设备类别范围和维保工单同步范围;
    第三确定模块,用于基于所述待同步的厂务设备的设备类别范围和所述维保单的同步范围,确定待同步的维保工单集合;
    第一发送模块,用于基于所述第一客户端账号,将所述待同步的维保单集合发送给第一客户端,以对所述厂务设备的维保工单进行同步。
  18. 一种厂务设备的维保装置,包括:
    第四确定模块,用于确定待处理的维保工单中的第一设备信息;
    第一获取模块,用于获取对为所述待处理的维保工单所选择的设备编码的扫描操作;
    响应模块,用于响应于所述扫描操作,对所述选择的设备编码进行分析,得到所述选择的设备编码对应的设备信息作为对应的待处理的维保工单中的第二设备信息;
    比较模块,用于比较所述第一设备信息和对应的所述第二设备信息,得到比较结果;
    第五确定模块,用于根据所述比较结果,确定是否发出提示信息。
  19. 一种厂务设备的维保系统,包括存储器和处理器,所述存储器存储有可在处理器上运行的计算机程序,所述处理器执行所述程序时实现权 利要求1至13或14至16任一项所述厂务设备的维保方法中的步骤。
  20. 一种计算机可读存储介质,其上存储有计算机程序,该计算机程序被处理器执行时实现权利要求1至13或14至16任一项所述厂务设备的维保方法中的步骤。
PCT/CN2021/135700 2021-08-13 2021-12-06 一种厂务设备的维保方法、装置、系统及存储介质 WO2023015789A1 (zh)

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