WO2022262629A1 - Système de surveillance à distance basé sur l'internet des objets pour climatiseurs, et son procédé de commande - Google Patents

Système de surveillance à distance basé sur l'internet des objets pour climatiseurs, et son procédé de commande Download PDF

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Publication number
WO2022262629A1
WO2022262629A1 PCT/CN2022/097788 CN2022097788W WO2022262629A1 WO 2022262629 A1 WO2022262629 A1 WO 2022262629A1 CN 2022097788 W CN2022097788 W CN 2022097788W WO 2022262629 A1 WO2022262629 A1 WO 2022262629A1
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WO
WIPO (PCT)
Prior art keywords
air conditioner
internet
data
things
monitoring system
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PCT/CN2022/097788
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English (en)
Chinese (zh)
Inventor
于鲁达
王洪伟
远义忠
任善军
Original Assignee
青岛海尔空调电子有限公司
青岛海尔空调器有限总公司
海尔智家股份有限公司
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Publication of WO2022262629A1 publication Critical patent/WO2022262629A1/fr

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Classifications

    • F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
    • F24—HEATING; RANGES; VENTILATING
    • F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
    • F24F11/00—Control or safety arrangements
    • F24F11/30—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring
    • F24F11/32—Responding to malfunctions or emergencies
    • F24F11/38—Failure diagnosis
    • F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
    • F24—HEATING; RANGES; VENTILATING
    • F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
    • F24F11/00—Control or safety arrangements
    • F24F11/50—Control or safety arrangements characterised by user interfaces or communication
    • F24F11/56—Remote control
    • F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
    • F24—HEATING; RANGES; VENTILATING
    • F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
    • F24F11/00—Control or safety arrangements
    • F24F11/62—Control or safety arrangements characterised by the type of control or by internal processing, e.g. using fuzzy logic, adaptive control or estimation of values
    • F24F11/63—Electronic processing
    • F24F11/64—Electronic processing using pre-stored data
    • F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
    • F24—HEATING; RANGES; VENTILATING
    • F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
    • F24F11/00—Control or safety arrangements
    • F24F11/62—Control or safety arrangements characterised by the type of control or by internal processing, e.g. using fuzzy logic, adaptive control or estimation of values
    • F24F11/63—Electronic processing
    • F24F11/65—Electronic processing for selecting an operating mode
    • F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
    • F24—HEATING; RANGES; VENTILATING
    • F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
    • F24F11/00—Control or safety arrangements
    • F24F11/70—Control systems characterised by their outputs; Constructional details thereof
    • F24F11/80—Control systems characterised by their outputs; Constructional details thereof for controlling the temperature of the supplied air
    • F24F11/86—Control systems characterised by their outputs; Constructional details thereof for controlling the temperature of the supplied air by controlling compressors within refrigeration or heat pump circuits
    • F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
    • F24—HEATING; RANGES; VENTILATING
    • F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
    • F24F11/00—Control or safety arrangements
    • F24F11/88—Electrical aspects, e.g. circuits

Definitions

  • the invention belongs to the technical field of air conditioners, and specifically provides a remote monitoring system and a control method for an air conditioner based on the Internet of Things.
  • air conditioners have become an indispensable temperature adjustment device in people's lives and work.
  • IoT air conditioners with intelligent functions have gradually entered thousands of households.
  • the main function of existing air conditioners equipped with IoT modules is to realize the interaction with users. For example, users can directly view or switch the working mode of air conditioners through mobile phones without using remote controls, which provides great convenience for users to use air conditioners. .
  • the present invention provides a remote air conditioner based on the Internet of Things A monitoring system, the remote monitoring system comprising: an information collection device, a data server and a remote data processing device, the information collection device communicates with the data server, and the data server communicates with the remote data processing device;
  • the data server includes:
  • a storage unit capable of storing the data of the Internet of Things air conditioner
  • a data analysis unit which can analyze the data of the air conditioner of the Internet of Things
  • Case solution database which can call pre-stored solutions
  • the remote data processing device includes:
  • a control unit capable of sending instructions to the physical network air conditioner and issuing online solutions.
  • the information collection module can collect the corresponding operation mode, sensor parameters and component execution actions of the Internet of Things air conditioner.
  • the information collection device communicates with the data server bidirectionally.
  • the data server communicates bidirectionally with the remote data processing device.
  • failure points and/or abnormal operation data in the operation information of the Internet of Things air conditioner it is further determined whether a solution corresponding to the failure point and/or abnormal operation data is stored in the system;
  • control method also includes:
  • the operation data of the Internet of Things air conditioner is displayed in real time.
  • control method also includes:
  • the solution corresponding to the fault point and/or abnormal operation data is stored in the system, the corresponding solution is called and input to the IoT air conditioner.
  • the present invention also provides a control method of the above-mentioned remote monitoring system, the control method comprising:
  • control method also includes:
  • the information collection device can collect the data of all physical network air conditioners, then transmit them to the data server, and store them in the storage unit of the data server, and the data analysis unit can analyze the data of the Internet of Things air conditioners Carry out analysis, and compare whether there is a solution corresponding to the abnormal operation data in the case solution database when the data is abnormal. If it exists, the matched solution will be directly transmitted to the IoT air conditioner. If it does not exist, it will be displayed online For the information of the air conditioner on the physical network, the remote development personnel can judge whether it can be solved online. If it can be solved online, they can directly input the solution online. In this way, it can quickly respond to air conditioner failures, unreasonable operation, and unsatisfactory effects, and avoid The user waits for a long time for the maintenance personnel to come to the door to deal with it, which improves the user experience.
  • Fig. 1 is the schematic diagram of the remote monitoring system based on Internet of Things air conditioner of the present invention
  • Fig. 2 is a flowchart one of the control method of the remote monitoring system of the present invention
  • unit may include hardware, software or a combination of both.
  • a unit or a module may include hardware circuits, various suitable sensors, communication ports, and memories, and may also include software parts, such as program codes, or a combination of software and hardware.
  • the processor may be a central processing unit, a microprocessor, an image processor, a digital signal processor or any other suitable processor.
  • the processor has data and/or signal processing functions.
  • the processor can be implemented in software, hardware or a combination of both.
  • the non-transitory computer readable storage medium includes any suitable medium that can store program code, such as magnetic disks, hard disks, optical disks, flash memory, read only memory, random access memory, and the like.
  • a and/or B means all possible combinations of A and B, such as only A, only B or A and B.
  • the terms "a” and “the” in the singular may also include plural forms.
  • the present invention provides a remote monitoring system and control method for the air conditioner based on the Internet of Things.
  • the air conditioner In the case of being able to quickly respond to air conditioner failures, unreasonable operation, and unsatisfactory effects, quickly respond to user needs, avoid users waiting for a long time for maintenance personnel to come to the door, and improve user experience
  • Sensor parameters may include but not limited to the coil temperature of the indoor heat exchanger, outdoor Heat exchanger coil temperature, indoor ambient temperature, outdoor ambient temperature, indoor fan speed, outdoor fan speed, compressor operating frequency, compressor discharge temperature, compressor suction temperature, compressor discharge Gas pressure and compressor suction pressure, etc.
  • the execution actions of components may include but not limited to the actions of various valves (such as the opening and closing of solenoid valves, the opening adjustment of electronic expansion valves, etc.), or the frequency adjustment of compressors, indoor External fan speed adjustment, etc.
  • Storage unit 21 which can store the data of the Internet of Things air conditioner 11, that is, after the information collection device 1 transmits the collected data of the Internet of Things air conditioner 11 to the data server 2, the data server 2 stores the data in its storage unit 21;
  • Case solution database 23 which can call pre-stored solutions, that is, when the data analysis unit 22 compares the solution corresponding to the fault point and/or unreasonable data in the case solution database 23, the case solution database 23 can call out the corresponding solution;
  • Information display unit 31 which can display the information of physical network air conditioner 11, that is, whether the data analyzed by data server 2 contains fault points and/or unreasonable data, or the data analyzed by data server 2 is normal data, information display All units 31 can be displayed, which is convenient for developers to view online;
  • the information collection device 1 is placed on the user side, and the remote data processing device 3 is placed on the air conditioner manufacturer side, that is, the development side.
  • control method based on the above-mentioned remote monitoring system of the present invention includes:
  • the operation information of the Internet of Things air conditioner 11 is collected, wherein the operation information may include the operation mode of the air conditioner, sensor data, and component execution actions, etc. It should be noted that before the air conditioner leaves the factory, all The operation data has delineated a reasonable range. Through the analysis of the above data, it can be concluded whether there are fault points and unreasonable abnormal operation data of the air conditioner, and then provide judgment basis for the subsequent judgment process.
  • the data analysis unit 22 can accurately find out which or which Physical network air conditioners have fault points and/or abnormal operation data (that is, unreasonable data).
  • the data analysis unit 22 is not limited to analyzing and finding fault points and/or abnormal operation data, and other data, such as changes in normal data, can also be used. , so that it is convenient for developers to monitor and track the operation of the air conditioner, and provide a basis for software or data updates.
  • the solution corresponding to the fault point and/or abnormal operation data is stored in the system, the corresponding solution is called and input to the Internet of Things air conditioner 11, that is, if the same or similar solution has been stored in the case solution database 23 , then the solution can be input to the IoT air conditioner 11, and the IoT air conditioner 11 can eliminate the fault or make the data normal according to the solution.
  • the solution can be input to the IoT air conditioner 11, and the IoT air conditioner 11 can eliminate the fault or make the data normal according to the solution.
  • each kind of failure can set an independent and independent failure code.
  • the solution corresponding to the fault code in this case it can be identified whether there is an identical solution in the case solution database 23 .
  • the Internet of Things air conditioner 11 detects that the data of a certain parameter is abnormal, taking the discharge temperature of the compressor as an example, if the discharge temperature of the compressor is higher than the highest value of the set range, the data analysis unit 22 The cause of the high discharge temperature of the compressor can be analyzed.
  • the cause of the high discharge temperature of the compressor is caused by the high return air temperature of the compressor, it can be found in the case solution database 23 whether there is a pass
  • the solution to reduce the return air temperature of the compressor to reduce the discharge temperature of the compressor if it exists, the same solution exists in the case solution database 23, if the same solution does not exist, it can be found in the case solution
  • there is a similar solution in the database 23 for example, there is a solution in the case solution database 23 to reduce the discharge temperature of the compressor by adjusting the condensing pressure, then the solution can be identified as a similar solution, and Provided to the Internet of Things air conditioner 11, the physical network air conditioner 11 tries to run, then detects the discharge temperature of the compressor and judges whether the discharge temperature of the compressor returns to normal.
  • the remote data processing device 3 retrieves the fault point and/or abnormal operation data stored in the storage unit 21, or the data server 2 actively sends the fault point and/or abnormal operation data stored in the storage unit 21 to the remote
  • the information display unit 31 of the remote data processing device 3 displays the fault point and/or abnormal operation data, if the data within the preset time is also stored in the storage unit 21, then the data within the preset time
  • the data can also be transmitted to the remote data processing device 3, and then displayed on the information display unit 31.
  • the developer can analyze the cause through the information display unit 31, and then judge whether it can be solved online.
  • Input the solution that is, input the solution to the Internet of Things air conditioner 11 through the control unit 32, or the control unit 32 identifies whether the developer has an input solution, and then transmits the solution to the Internet of Things air conditioner 11 when it is recognized that there is an input solution.
  • a set time can be set, such as 1 hour or half an hour. If the IoT air conditioner 11 receives a solution within the set time, it will be determined that it can be solved online. If the IoT air conditioner 11 does not receive a solution within the set time When a solution is received, it is determined that it cannot be solved online. If it cannot be solved online, it is preferable to issue an on-site test notice to the after-sales personnel, and the after-sales personnel will come to handle it.
  • the operation data of the Internet of Things air conditioner will be displayed in real time, that is, the information display unit 31 of the remote data processing device 3 can display the operation The data is displayed in real time for easy monitoring by developers.
  • the IoT air conditioner 11 if the solution corresponding to the fault point and/or abnormal operation data is stored in the system and the corresponding solution is called and input to the IoT air conditioner 11, if the IoT air conditioner 11 continues to run, it still has the When the failure point and/or abnormal operation data, other solutions in the case solution database 23 can be continuously called for processing, or the failure point and/or abnormal operation data can be directly transmitted to the remote data processing device 3 for the developers to try Solved online. In addition, if the online solution provided by the developer still cannot eliminate the fault point and/or abnormal operation data of the Internet of Things air conditioner 11, the fault point and/or abnormal operation data can be displayed on the information display unit 31 of the remote data processing device 3 again.
  • an upper limit can be set for the solutions delivered by the developer for the same fault point and/or abnormal operation data, for example, three times. If the solutions delivered three times by the developer are all If the failure points and/or abnormal operation data of the IoT air conditioner 11 cannot be eliminated, the on-site test notification will be sent directly to the after-sales personnel, and the after-sales personnel will come to handle it.
  • the remote monitoring system of the present invention can also respond to user complaints, etc., as shown in Figure 3, the present invention
  • the control method based on the above-mentioned remote monitoring system includes:
  • the operation data of the Internet of Things air conditioner 11 is called, that is, the user can actively complain to the developer through the remote monitoring system of the present invention, for example, the refrigeration system of the Internet of Things air conditioner 11 can be fed back to the developer. Unsatisfactory thermal effect, long defrosting time, incomplete self-cleaning, etc.
  • the control unit 32 of the remote data processing device 3 can actively retrieve the operating data of the IoT air conditioner 11 through the data server 2 , and then the information display unit 31 of the remote data processing device 3 will display the operating data.
  • the developer can analyze the cause of the user complaint through the information display unit 31, and then judge whether it can be resolved online.
  • a set time can be set, such as 1 hour or half an hour. If the IoT air conditioner 11 receives a solution within the set time, it will be determined that it can be solved online. If the IoT air conditioner 11 receives the solution within the set time If a solution is not received, it is determined that it cannot be solved online. If it cannot be solved online, it is preferable to issue an on-site test notice to the after-sales personnel, and the after-sales personnel will come to handle it. If the corresponding IoT air conditioner 11 is turned off when the user complains, the control unit 32 can actively send a startup command to the IoT air conditioner 11, and then run for a period of time to collect data.
  • the control unit 32 can communicate with the user's mobile terminal (eg, mobile phone, tablet, PC, etc.) to form direct interaction with the user.
  • the developer’s solution can be sent as a whole package through the control unit 32, or can be divided into multiple data packets for transmission, and can support breakpoint transmission, so as to ensure that the Internet of Things air conditioner 11 is shut down. After restarting, the data packets sent by the control unit 32 can continue to be received.
  • each unit/module in the system can be split or combined adaptively. Such splitting or merging of specific units/modules will not cause the technical solution to deviate from the principle of the present invention, therefore, the technical solutions after splitting or merging will all fall within the protection scope of the present invention.

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  • Engineering & Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Chemical & Material Sciences (AREA)
  • Combustion & Propulsion (AREA)
  • Mechanical Engineering (AREA)
  • Signal Processing (AREA)
  • Physics & Mathematics (AREA)
  • Fuzzy Systems (AREA)
  • Mathematical Physics (AREA)
  • Thermal Sciences (AREA)
  • Human Computer Interaction (AREA)
  • Health & Medical Sciences (AREA)
  • Biomedical Technology (AREA)
  • Air Conditioning Control Device (AREA)

Abstract

La présente invention relève du domaine technique des climatiseurs, et vise à résoudre le problème selon lequel l'expérience utilisateur est médiocre en raison de la faible efficacité avec laquelle une anomalie qui se produit dans un climatiseur existant, doté d'un module pour l'Internet des objets, est éliminée. La présente invention concerne un système de surveillance à distance basé sur l'Internet des objets pour des climatiseurs. Le système de surveillance à distance comprend : un appareil de collecte d'informations, un serveur de données et un appareil de traitement de données à distance. L'appareil de collecte d'informations comprend une pluralité de systèmes de climatisation, qui disposent de climatiseurs de l'Internet des objets et de modules de collecte d'informations. Le serveur de données comprend : une unité de stockage, qui peut stocker les données des climatiseurs de l'Internet des objets ; une unité d'analyse de données, qui peut analyser les données des climatiseurs de l'Internet des objets ; et une base de données de solutions de cas, à partir de laquelle des solutions pré-stockées peuvent être appelées. L'appareil de traitement de données à distance comprend : une unité d'affichage d'informations, qui peut afficher des informations des climatiseurs de l'Internet des objets ; et une unité de commande, qui peut envoyer des instructions aux climatiseurs de l'Internet des objets et fournir des solutions en ligne. Au moyen de la présente invention, il est possible de répondre rapidement aux défaillances de climatiseurs, aux opérations déraisonnables et aux effets insatisfaisants, ce qui permet d'améliorer l'expérience utilisateur.
PCT/CN2022/097788 2021-06-17 2022-06-09 Système de surveillance à distance basé sur l'internet des objets pour climatiseurs, et son procédé de commande WO2022262629A1 (fr)

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CN202110671905.1A CN113465121A (zh) 2021-06-17 2021-06-17 基于物联网空调的远程监控系统及其控制方法

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