WO2022137295A1 - Procédé de collecte d'informations, dispositif de collecte d'informations, et programme - Google Patents

Procédé de collecte d'informations, dispositif de collecte d'informations, et programme Download PDF

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Publication number
WO2022137295A1
WO2022137295A1 PCT/JP2020/047746 JP2020047746W WO2022137295A1 WO 2022137295 A1 WO2022137295 A1 WO 2022137295A1 JP 2020047746 W JP2020047746 W JP 2020047746W WO 2022137295 A1 WO2022137295 A1 WO 2022137295A1
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WIPO (PCT)
Prior art keywords
questionnaire
information
user
question
unit
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PCT/JP2020/047746
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English (en)
Japanese (ja)
Inventor
俊介 小長井
裕介 市川
裕文 阿部
晶郁 寺中
達明 伊藤
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日本電信電話株式会社
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Priority to PCT/JP2020/047746 priority Critical patent/WO2022137295A1/fr
Publication of WO2022137295A1 publication Critical patent/WO2022137295A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F13/00—Interconnection of, or transfer of information or other signals between, memories, input/output devices or central processing units

Definitions

  • This disclosure relates to information collection methods, information collection devices, and programs for collecting information.
  • a central device is a regular or irregular information gathering device installed in a fixed position, which is a combination of a sensor device and a wired or wireless communication device. It is known to collect measured data.
  • the sensor device includes a camera, a microphone, a radio wave meter, a thermometer, a barometer, and the like.
  • AMeDAS which is a meteorological information observation device operated by the Japan Meteorological Agency, is known (Non-Patent Document 1).
  • Non-Patent Document 2 In recent years, the measurement of geographical position, as represented by GPS (Global Positioning System), has become more accurate and wireless communication has become faster. Along with this, it has become common for sensor devices mounted on moving objects such as observation artificial satellites, aircraft, automobiles, and unmanned small airplanes to measure information related to the surrounding geographical position while moving. (Non-Patent Document 2).
  • High-performance communication terminals such as smartphones held by many users are also equipped with various sensors having a function to measure the position, such as GPS and wireless LAN (Local Area Network).
  • GPS and wireless LAN Local Area Network
  • Non-Patent Document 3 techniques for utilizing communication terminals held by many users as sensor devices have come to be used.
  • the accuracy of GPS position measurement may decrease. Further, since it is difficult to measure the position indoors by GPS, the position may be measured by a wireless LAN. Even if the position is measured in this way, the accuracy of measuring which of the multiple small stores in which the user is staying is reduced in the range where the multiple small stores are close to each other. I have something to do.
  • the ratio of users who have communication terminals with sensor devices to the total population is not uniform depending on the region. Therefore, even if it is possible to estimate the relative degree of congestion at a specific point by measuring the presence of a user holding a communication terminal having a sensor device at a specific point, it is absolute. It can be difficult to estimate the degree of congestion.
  • some solutions can be considered depending on the purpose of measuring the number of residents at the point of interest or using the result of estimating the degree of congestion based on the measurement.
  • the distance between the users is estimated by measuring the radio wave density of the radio wave of the proximity radio communication transmitted from the communication terminal held by the user.
  • the number and density of seats in the facility located at the point of interest varies, even if the degree of congestion can be effectively estimated based on the closeness between users as described above, the seats in the facility are vacant. It is difficult to effectively estimate the vacant seat information that indicates the rate. Therefore, when estimating the number of residents at a point of interest for the purpose of notifying the user of the presence or absence of vacant seats, a method of measuring the distance between users and estimating the closeness between users at the point of interest is used. Not enough.
  • the number of users who hold communication terminals staying at the point of interest is measured or estimated, and the facility information indicating the area and the number of seats of the facility located at the point of interest and the number of users of the facility are used. It is possible to estimate the vacancy rate. In this method, it is further conceivable to estimate the vacancy rate with higher accuracy by using the ratio of the users who use the communication terminal to the population for each region or the type of the point of interest.
  • facility information must be acquired in advance, and there is a problem that the cost of acquiring facility information increases.
  • the information collecting device continuously receives the position information indicating the position of the user from the communication terminal and determines whether or not the user has stayed at the position for a predetermined time or longer.
  • the information collecting device sends a question questionnaire about the position to the user who stays at the position for a predetermined time or longer, and collects an answer questionnaire showing the user's answer to the question questionnaire.
  • the user's communication terminal continuously transmits the user's position information to the information collecting device, so that the power consumption of the communication terminal increases.
  • the information collecting device receives the position information measured and transmitted from the communication terminals of a large number of users, and determines whether or not each user is staying at the position indicated by the position information, so that the processing load is high. Become.
  • the purpose of the present disclosure made in view of such circumstances is to provide an information collecting device, an information collecting method, and a program capable of reducing the processing load.
  • the information collecting method includes a step of receiving stay information including a user's stay position determined by the communication terminal transmitted from the communication terminal, and the stay information. Based on the stay position, a step of performing a geofencing determination to determine whether or not the user is staying at a point of interest, and a question questionnaire when the geofencing determination determines that the user is staying.
  • a step of generating question questionnaire information including, a step of transmitting the question questionnaire information to the communication terminal, and a step of receiving the answer questionnaire information corresponding to the question questionnaire information transmitted from the communication terminal. include.
  • the information collecting device includes a communication unit that receives stay information including a user's stay position determined by the communication terminal, and the stay information. Based on the stay position included in the above, the geofencing determination unit that determines whether or not the user is staying at the point of interest and the geofencing determination unit indicate that the user is staying.
  • the communication unit includes a question questionnaire information generation unit that generates question questionnaire information including a question questionnaire, and the communication unit transmits the question questionnaire information generated by the question questionnaire information generation unit to the communication terminal. Then, the answer questionnaire information corresponding to the question questionnaire information transmitted from the communication terminal is received.
  • the program according to the present disclosure causes the computer to function as the above-mentioned information collecting device.
  • the processing load can be reduced.
  • FIG. 2B It is a schematic diagram of the information gathering system which concerns on this Embodiment of this disclosure. It is a sequence diagram for demonstrating the operation of the information gathering system shown in FIG. It is a sequence diagram for demonstrating the operation of the information gathering system shown in FIG. It is a flowchart for demonstrating the execution of the questionnaire function shown in FIG. 2B. It is a hardware block diagram of the communication terminal and the information gathering apparatus shown in FIG.
  • FIG. 1 is a schematic diagram of an information collection system 100 according to this embodiment.
  • the information collection system 100 includes an information collection device 1 and a plurality of communication terminals 2.
  • the information collecting device 1 and the communication terminal 2 communicate with each other via a communication network.
  • one communication terminal 2 is shown in FIG. 1, the information collecting device 1 communicates with a plurality of communication terminals 2 with each other.
  • the configuration and operation of one communication terminal 2 among the plurality of communication terminals 2 will be described, but the plurality of communication terminals 2 have the same configuration and operate in the same manner.
  • the information collecting device 1 includes a communication unit 11, an interest point information storage unit 12, a geofencing storage unit 13, a question questionnaire storage unit 14, a user information storage unit 15, an answer questionnaire storage unit 16, and a geofencing determination.
  • a unit 17, a question questionnaire information generation unit 18, and a questionnaire management unit 19 are provided.
  • the communication unit 11 is composed of a communication interface (I / F).
  • the point of interest information storage unit 12, the geofencing storage unit 13, the question questionnaire storage unit 14, the user information storage unit 15, and the answer questionnaire storage unit 16 are composed of memories such as a semiconductor memory, a magnetic memory, and an optical memory.
  • the geo-fencing determination unit 17, the question questionnaire information generation unit 18, and the questionnaire management unit 19 constitute a control unit (controller).
  • the control unit may be configured by dedicated hardware such as an ASIC (Application Specific Integrated Circuit) or FPGA (Field-Programmable Gate Array), may be configured by a processor, or may be configured by including both. May be good.
  • the communication unit 11 receives the stay information including the stay position of the user determined by the communication terminal 2 and the user identifier (user ID (Identification)) transmitted from the communication terminal 2.
  • the stay information is transmitted from the communication terminal 2 when it is determined by the communication terminal 2 that the user has stayed within a certain range from the reference position.
  • the stay position of the user is a reference position within a certain range determined by the communication terminal 2 that the user was staying.
  • the user identifier is an identifier for identifying the user of the communication terminal 2.
  • the communication unit 11 transmits the question questionnaire information to be explained in detail to the communication terminal 2. Further, the communication unit 11 receives the answer questionnaire information corresponding to the question questionnaire information transmitted from the communication terminal 2.
  • the answer questionnaire information includes an answer (answer questionnaire) to the question questionnaire entered by the user.
  • the response questionnaire information further includes a user identifier for identifying the user of the communication terminal 2 into which the response questionnaire is input, and the response time by the user.
  • the response time can be the time when the user answers the questionnaire, that is, the time when the user inputs the answer to the communication terminal 2.
  • the interest point information storage unit 12 stores interest point information.
  • the point of interest information includes the point of interest identifier as well as the type, name, location, and contact information of the point of interest.
  • the point of interest identifier is an identifier for uniquely identifying the point of interest.
  • the type is a type of equipment located at a point of interest, and includes, for example, a “store”, a “park”, a “shopping center”, and a “ski resort”.
  • the position of the point of interest is indicated, for example, by latitude and longitude.
  • the geo-fencing storage unit 13 stores the geo-fencing determination information used for the geo-fencing determination, which will be described in detail later.
  • the geo-fencing determination information includes an interest point identifier, a type and position of an interest point, a question questionnaire identifier for identifying a question questionnaire according to the interest point, and a determination range.
  • the question questionnaire is a questionnaire that is determined according to the point of interest, and consists of questions about the point of interest.
  • the question questionnaire may be determined according to the type of the point of interest. For example, if the type of point of interest is "store”, the question survey can include questions about the store such as “is it crowded", “is ventilation good”, "is there a vacant seat?” .. For example, if the point of interest is a "park,” the question survey may include questions about the park, such as "Do you have a toilet?", “Can you play catch?", "Do you have playset?” can. For example, if the point of interest is a "ski resort,” you could include a question about the snow cover of the ski resort, "Is there snow?"
  • the determination range is a range used in the geo-fencing determination based on the point of interest, which is within a predetermined distance from the point of interest, or a range within a predetermined closed space including the point of interest.
  • the judgment range is a range determined for each point of interest.
  • the determination range may be a range of a distance of 100 meters from the point of interest when the type of the point of interest is "park”, and the judgment range may be from the point of interest when the type of the point of interest is "shopping center”. It may be a range of 300 meters.
  • the question questionnaire storage unit 14 stores the question questionnaire identifier and the question questionnaire corresponding to the question questionnaire identifier.
  • the user information storage unit 15 stores the user's response history.
  • the response history includes the user identifier and the response time included in the response questionnaire information received by the communication unit 11.
  • the answer history may further include a question questionnaire identifier for identifying the question questionnaire corresponding to the answer questionnaire included in the answer questionnaire information received by the communication unit 11.
  • the answer questionnaire storage unit 16 stores the answer questionnaire information corresponding to the question questionnaire information transmitted from the communication terminal 2.
  • the geo-fencing determination unit 17 makes a geo-fencing determination to determine whether or not the user is staying at a point of interest based on the user's stay position included in the stay information received by the communication unit 11. Specifically, the geo-fencing determination unit 17 determines whether or not the user's stay position is within the determination range corresponding to the interest point from the interest point stored in the geo-fencing storage unit 13.
  • the geo-fencing determination unit 17 makes a geo-fencing determination based on the response time stored in the user information storage unit 15 in response to the user identifier included in the stay information received by the communication unit 11. May be good.
  • the geo-fencing determination unit 17 may determine whether or not the response time is a predetermined time or more before the current time. In such a configuration, the geo-fencing determination unit 17 may make a geo-fencing determination when it is determined that the response time is earlier than the current time by a predetermined time or more. If the geo-fencing determination unit 17 determines that the response time is not more than a predetermined time before the current time, the geo-fencing determination unit 17 does not perform the geo-fencing determination.
  • the geo-fencing determination unit 17 may determine whether or not the number of responses is equal to or greater than the predetermined number of responses based on the response time.
  • the number of answers is the number of question questionnaires for which the user has entered an answer between the current time and a predetermined time before, that is, the number of answer times stored in the answer history storage unit 28.
  • the geo-fencing determination unit 17 makes a geo-fencing determination when it is determined that the number of responses from the current time to a predetermined time before is less than the predetermined number of responses.
  • the geo-fencing determination unit 17 determines that the number of responses from the current time to a predetermined time before is equal to or greater than the predetermined number of responses, the geo-fencing determination unit 17 does not perform the geo-fencing determination.
  • the question questionnaire information generation unit 18 generates question questionnaire information including the question questionnaire when the geo-fencing determination unit 17 determines that the user is staying at the point of interest. Specifically, the question-questionnaire information generation unit 18 generates question-questionnaire information including a question-questionnaire corresponding to a point of interest determined by the geo-fencing determination unit 17 to be staying by the user.
  • the question questionnaire information generation unit 18 may generate question questionnaire information including a question questionnaire corresponding to the type of interest point determined by the geofencing determination unit 17 to be staying by the user. For example, the question questionnaire information generation unit 18 extracts the interest point type stored in the interest point information storage unit 12 corresponding to the interest point determined by the geo-fencing determination unit 17. Then, the question questionnaire information generation unit 18 extracts the question questionnaire stored in the question questionnaire storage unit 14 corresponding to the type of interest, and generates the question questionnaire information including the question questionnaire. When the geo-fencing determination unit 17 determines that the user's stay position is within the determination range from one or more points of interest, the question questionnaire information generation unit 18 responds to each of the one or more points of interest. Extract one or more question questionnaires. Then, the question questionnaire information generation unit 18 generates question questionnaire information including the one or more question questionnaires.
  • the question questionnaire information generation unit 18 may generate question questionnaire information including a point of interest inquiry questionnaire (POI inquiry questionnaire) in addition to the question questionnaire.
  • POI inquiry questionnaire is a questionnaire for asking the user which of the one or more points of interest the user's stay position is determined to be within a predetermined range by the geo-fencing determination unit 17.
  • the POI inquiry questionnaire may further include an inquiry to confirm that one or more points of interest are not staying, i.e., not staying.
  • the questionnaire management unit 19 manages the question questionnaire stored in the question questionnaire storage unit 14 based on the operation of the administrator of the information collecting device 1. Specifically, the questionnaire management unit 19 can change, add, or delete the question questionnaire corresponding to the point of interest based on the operation of the administrator. For example, the questionnaire management unit 19 can add a question "is snow piled up?" To the question questionnaire of the type "ski resort” based on the operation of the administrator according to the time. In addition, the questionnaire management unit 19 can delete the question "is snow piled up?" From the question questionnaire of the type "ski resort” based on the operation of the administrator according to the time. As a result, the information collecting device 1 can reduce the burden on the user to answer unnecessary questions at the wrong time, and can collect an appropriate answer questionnaire according to the time.
  • the communication terminal 2 is a communication terminal held by the user and capable of communicating with the information collecting device 1.
  • the communication terminal 2 includes a position measurement unit 21, a stay determination unit 22, an operation status determination unit 23, a question questionnaire information storage unit 24, a questionnaire function unit 25, a display unit 26, an input unit 27, and an answer history.
  • a storage unit 28 and a communication unit 29 are provided.
  • the stay determination unit 22, the operation status determination unit 23, and the questionnaire function unit 25 constitute a control unit (controller).
  • the control unit may be configured by dedicated hardware such as an ASIC or FPGA, may be configured by a processor, or may be configured by including both.
  • the question questionnaire information storage unit 24 and the answer history storage unit 28 are configured by, for example, a memory such as a semiconductor memory, a magnetic memory, or an optical memory.
  • the display unit 26 is composed of a display interface such as a liquid crystal panel and an organic EL.
  • the input unit 27 is composed of an input interface such as a keyboard, a mouse, and a microphone.
  • the communication unit 29 is composed of a communication interface.
  • the position measurement unit 21 is composed of, for example, a receiver of a global positioning satellite system (GNSS: Global Navigation Satellite System).
  • GNSS Global Navigation Satellite System
  • Global Positioning System includes satellite positioning systems such as GPS (Global Positioning System), GLONASS, Galileo, and Quasi-Zenith Satellite.
  • the position measuring unit 21 intermittently measures the position of the position measuring unit 21, that is, the position of the user of the communication terminal 2, based on the signal received from the artificial satellite by the receiver of the global positioning system.
  • the stay determination unit 22 determines whether or not the user is staying within a certain range based on the position of the user intermittently measured by the position measurement unit 21. Specifically, the stay determination unit 22 determines whether or not the position of the user intermittently measured by the position measurement unit 21 is within a predetermined distance from the reference position within a predetermined time.
  • the stay determination unit 22 determines that each of the user's positions intermittently measured by the position measurement unit 21 is within a predetermined distance from the reference position within a predetermined time, the user has a certain range from the reference position. It is determined that he was staying inside. In this case, the stay determination unit 22 controls the communication unit 29 so as to transmit the stay information including the user identifier and the user's stay position to the information collecting device 1.
  • the stay determination unit 22 determines that the position intermittently measured by the position measurement unit 21 is not within a predetermined distance from the reference position within a predetermined time, the user is not staying within the predetermined range. Is determined. In this case, the stay determination unit 22 does not control the communication unit 29 so as to transmit the stay information to the information collecting device 1. Further, when the user moves to a position exceeding a predetermined distance from the reference position, the stay determination unit 22 sets the position as a new reference position within a predetermined time from the time when the user moves to the position, and from the reference position. Determine if it is within a predetermined distance.
  • the stay determination unit 22 continues whether or not the user is still staying at the stay position included in the stay information already transmitted by the communication unit 29 even after the stay information is transmitted by the communication unit 29. Is determined. Specifically, when the stay determination unit 22 determines that the position measured by the position measurement unit 21 is within a certain range from the user's stay position included in the stay information, the user moves to the stay position. Judge that you are still staying. When the stay determination unit 22 determines that the position measured by the position measurement unit 21 is not within a certain range from the user's stay position included in the stay information, the stay determination unit 22 determines that the user is not staying at the stay position. judge.
  • the operation status determination unit 23 determines whether or not the user is operating the communication terminal 2.
  • the operation status determination unit 23 determines whether or not the irradiation unit that illuminates the display unit 26 is lit. In such a configuration, when the operation status determination unit 23 determines that the irradiation unit that irradiates the display unit 26 is lit, it determines that the user is operating the communication terminal 2. When the operation status determination unit 23 determines that the irradiation unit that illuminates the display unit 26 is not lit, it determines that the user is not operating the communication terminal 2.
  • the operation status determination unit 23 states that the user is operating the communication terminal 2 when the event listener notifies the start of lighting of the irradiation unit after the question questionnaire information is received by the communication unit 29. judge. Further, the operation status determination unit 23 determines that the user is not operating the communication terminal 2 until the event listener notifies the start of lighting of the irradiation unit.
  • the question questionnaire information storage unit 24 stores the question questionnaire information received by the communication unit 29.
  • the questionnaire function unit 25 executes the questionnaire function based on the determinations of the operation status determination unit 23 and the stay determination unit 22. Specifically, the questionnaire function unit 25 executes the questionnaire function when it is determined by the operation status determination unit 23 that the user is operating the communication terminal 2. Further, the questionnaire function unit 25 may execute the questionnaire function when it is determined by the stay determination unit 22 that the user is still staying at the stay position. Further, in the questionnaire function unit 25, the operation status determination unit 23 determines that the user is operating the communication terminal 2, and the stay determination unit 22 determines that the user is still staying at the stay position. Then, the questionnaire function may be executed.
  • the questionnaire function unit 25 determines that the user is not operating the communication terminal 2 by the operation status determination unit 23, or the stay determination unit 22 determines that the stay position is included in the stay information transmitted by the communication unit 29. If it is determined that the user is not staying, the questionnaire function will not be executed.
  • the "stay position" used for the determination by the stay determination unit 22 is the stay position of the user included in the stay information already transmitted by the communication unit 29.
  • the questionnaire function executed by the questionnaire function unit 25 will be explained in detail.
  • the question questionnaire information received by the communication unit 29 and stored in the question questionnaire information storage unit 24 includes the question questionnaire and the POI inquiry questionnaire.
  • the questionnaire function unit 25 causes the display unit 26 to display the pre-questionnaire.
  • the pre-questionnaire can include a question for the user to answer whether or not the questionnaire can be answered.
  • the questionnaire function unit 25 determines whether or not the response to the POI inquiry questionnaire has been accepted. When the questionnaire function unit 25 determines that the response to the POI inquiry questionnaire is not accepted, the process ends. When the questionnaire function unit 25 determines that the response to the POI inquiry questionnaire has been received, the questionnaire function unit 25 causes the display unit 26 to display the question questionnaire corresponding to the point of interest in which the user has answered the POI inquiry questionnaire.
  • the questionnaire function unit 25 may execute the questionnaire function based on the answer time stored in the question questionnaire information storage unit 24. Specifically, the questionnaire function unit 25 may determine whether or not the answer time stored in the question questionnaire information storage unit 24 is earlier than the current time by a predetermined time or more. In such a configuration, the questionnaire function unit 25 may execute the questionnaire function when it is determined that the response time is earlier than the current time by a predetermined time or more. If the questionnaire function unit 25 determines that the response time is not more than a predetermined time before the current time, the questionnaire function unit 25 may execute the questionnaire function.
  • the questionnaire function unit 25 determines whether or not the answer questionnaire to the question questionnaire has been input to the input unit 27. When the questionnaire function unit 25 determines that the answer questionnaire has not been input to the input unit 27, the questionnaire function unit 25 ends the process. When the questionnaire function unit 25 determines that the answer questionnaire has been input to the input unit 27, the questionnaire function unit 25 accepts the answer questionnaire.
  • the questionnaire function unit 25 When the questionnaire function unit 25 receives the answer questionnaire, it generates the answer questionnaire information. Then, the questionnaire function unit 25 controls the communication unit 29 so as to transmit the answer questionnaire information to the information collecting device 1.
  • the answer history storage unit 28 stores the answer history.
  • the response history includes the response questionnaire and the response time.
  • the answer history may include a question questionnaire identifier for identifying the question questionnaire corresponding to the answer questionnaire.
  • the display unit 26 displays a pre-questionnaire, a POI inquiry questionnaire, a question questionnaire, and an answer questionnaire input to the input unit 27 based on the control of the questionnaire function unit 25.
  • the input unit 27 accepts the input of the answer questionnaire by the user.
  • the communication unit 29 transmits the stay information to the information collecting device 1.
  • the communication unit 29 receives the question questionnaire information transmitted from the information collecting device 1.
  • the communication unit 29 transmits the response questionnaire information to the information collecting device 1 under the control of the questionnaire function unit 25.
  • FIGS. 2A and 2B are sequence diagrams showing an example of an operation in the information collection process of the information collection system 100 according to the present embodiment.
  • the operation in the information collection process of the information collection system 100 described with reference to FIGS. 2A and 2B corresponds to the information collection method according to the present embodiment.
  • step S11 the position measuring unit 21 intermittently measures the position of the user of the communication terminal 2 including the position measuring unit 21.
  • step S12 the stay determination unit 22 determines whether or not the user is staying within a certain range based on the position intermittently measured by the position measurement unit 21. Specifically, the stay determination unit 22 determines whether or not the position intermittently measured by the position measurement unit 21 is within a predetermined distance from the reference position within a predetermined time.
  • step S12 when the stay determination unit 22 determines that the user has not stayed within a certain range, the communication terminal 2 ends the information collection process.
  • the communication unit 29 transmits the stay information to the information collecting device 1 in step S13.
  • step S15 when it is determined by the geo-fencing determination that the user is staying at the point of interest, the question questionnaire information generation unit 18 generates question questionnaire information including the question questionnaire in step S16. At this time, the question-questionnaire information generation unit 18 generates question-questionnaire information including the question-questionnaire corresponding to the interest point where the user is determined to be staying by the geo-fencing determination. Specifically, the question-questionnaire information generation unit 18 generates question-questionnaire information including a question-questionnaire corresponding to the type of interest point where the user is determined to be staying by the geo-fencing determination.
  • the POI for inquiring to the user which of the one or more points of interest the stay position is determined to be within the determination range by the question questionnaire information generation unit 18 by the geo-fencing determination unit 17.
  • Generate question survey information including more inquiry surveys.
  • the question questionnaire information generation unit 18 may further generate a POI inquiry questionnaire including an inquiry for confirming that the person is not staying at any of one or more points of interest, that is, not staying.
  • step S17 the communication unit 11 transmits the question questionnaire information to the communication terminal 2.
  • step S18 the communication unit 29 of the communication terminal 2 receives the question questionnaire information transmitted from the information collecting device 1.
  • step S19 the question questionnaire information storage unit 24 stores the question questionnaire information received by the communication unit 29.
  • step S20 when the operation status determination unit 23 determines in step S20 that the user is not operating the communication terminal 2, the communication terminal 2 ends the information collection process.
  • step S21 when the operation status determination unit 23 determines that the user is operating the communication terminal 2, in step S21, the stay determination unit 22 is included in the stay information already transmitted by the user by the communication unit 29. Determine if you are still staying at your stay location.
  • step S221 the questionnaire function unit 25 causes the display unit 26 to display the pre-questionnaire.
  • step S222 it is determined whether or not the questionnaire function unit 25 has received an answer indicating that the questionnaire can be answered to the pre-questionnaire.
  • step S222 If it is determined in step S222 that the questionnaire function unit 25 has not received an answer indicating that the questionnaire can be answered, the process ends.
  • step S223 the POI inquiry questionnaire is displayed on the display unit 26.
  • step S224 the questionnaire function unit 25 determines whether or not the answer to the POI inquiry questionnaire has been input to the input unit 27.
  • step S224 when the questionnaire function unit 25 determines that the response to the POI inquiry questionnaire is not accepted, the process ends.
  • the display unit 26 displays the question questionnaire corresponding to the point of interest that the user has answered to the POI inquiry questionnaire.
  • step S2266 it is determined whether or not the questionnaire function unit 25 has accepted the answer (answer questionnaire) to the question questionnaire by the user.
  • step S2266 when the questionnaire function unit 25 determines that the response questionnaire is not accepted, the process ends.
  • the questionnaire function unit 25 determines in step S226 that the response questionnaire has been accepted, the process returns to FIG. 2B, and the communication terminal 2 performs the process of step S23.
  • the communication unit 29 generates the answer questionnaire information.
  • the answer questionnaire information includes the answer to the question questionnaire.
  • the answer questionnaire information may include a user identifier for identifying the user of the communication terminal 2 who sent the answer questionnaire information, and an answer time when the user inputs an answer to the communication terminal 2.
  • step S24 the communication unit 29 transmits the response questionnaire information to the information collecting device 1.
  • step S25 the communication unit 11 of the information collecting device 1 receives the answer questionnaire information corresponding to the question questionnaire information transmitted from the communication terminal 2.
  • step S26 the answer questionnaire storage unit 16 stores the answer questionnaire information corresponding to the question questionnaire information transmitted from the communication terminal 2.
  • step S27 the user information storage unit 15 stores the user's response history. At this time, the user information storage unit 15 stores the user identifier and the response time included in the response questionnaire information as the response history. The user information storage unit 15 may further store the question questionnaire identifier for identifying the question questionnaire corresponding to the answer questionnaire included in the answer questionnaire information.
  • the communication terminal 2 has performed the processes of steps S20 and S21, but the present invention is not limited to this.
  • the communication terminal 2 may or may not perform either process of step S20 or step S21.
  • the communication terminal 2 has performed the processes of steps S221 and S222, but the present invention is not limited to this, and the communication terminal 2 may not perform the processes of steps S221 and S222. Further, the communication terminal 2 has performed the processes of steps S223 and S224, but the present invention is not limited to this, and the communication terminal 2 does not have to perform the processes of steps S223 and S224.
  • the question questionnaire information includes the question questionnaire regarding one point of interest, the communication terminal 2 may or may not perform the processes of steps S223 and S224.
  • the information collecting device 1 appropriately makes a geo-fence determination for a user who is expected to provide appropriate information about the point of interest, and for a user who cannot be expected to obtain appropriate information about the point of interest. Do not make a geofence judgment. Therefore, the information collecting device 1 can reduce the frequency of geo-fencing determination and reduce the processing load while maintaining appropriate information collection.
  • the information collecting device 1 makes a geo-fencing determination for the stay position where the user is determined to be staying by the communication terminal 2. Therefore, the information collecting device 1 of the present embodiment can reduce the power used for communication and the communication cost as compared with the information collecting device that receives all the position information measured by the communication terminal 2.
  • the questionnaire function unit 25 executes the questionnaire function based on the determinations of the operation status determination unit 23 and the stay determination unit 22. Specifically, the questionnaire function unit 25 determines that the user is operating the communication terminal 2, and determines that the user is still staying at the stay position included in the stay information already transmitted by the communication unit 29. When it is done, the questionnaire function is executed.
  • the questionnaire function unit 25 may display the question questionnaire information on the display unit 26 after a certain amount of time has passed after the user starts staying at the point of interest. At this time, if the questionnaire function is executed without being based on the determination of the operation status determination unit 23 and the stay determination unit 22, the user will hear the notification sound or vibration generated by the communication terminal 2 when the user is not operating the communication terminal 2. Is notified of the receipt of the question questionnaire information. When the reception of the question questionnaire information is notified in this way, the user takes out the communication terminal 2 from the pocket, the bag, or the like, and confirms the question questionnaire information by operating the communication terminal 2. Therefore, by notifying the receipt of the question questionnaire information, the user's activity is interrupted.
  • the user has a feeling of reluctance to receive the question questionnaire information, and it is conceivable to stop the function of the communication terminal 2 for realizing the processing of the present embodiment. Further, when the communication terminal 2 is set to stop the notification sound and the vibration, the user does not notice the reception of the question questionnaire information at the time of receiving the question questionnaire information, and then, the question questionnaire information is sent at a different time. There is also concern about the possibility of confirmation.
  • the questionnaire function unit 25 executes the questionnaire function based on the determination of the operation status determination unit 23, the question questionnaire information is displayed when the user is operating the communication terminal 2. Therefore, the information collecting device 1 can reduce the feeling of reluctance to receive the question questionnaire information due to the interruption of the user's activity. Further, the questionnaire function unit 25 does not execute the questionnaire function when the user is away from the stay position indicated by the stay information already transmitted to the information collecting device 1. Therefore, the information collecting device 1 can avoid having a user who is not at the point of interest corresponding to the question questionnaire answer the question questionnaire.
  • the questionnaire function unit 25 executes the questionnaire function based on the determination of the operation status determination unit 23 and the stay determination unit 22, but this is not the case. ..
  • the questionnaire function unit 25 may display the POI inquiry questionnaire and the question questionnaire included in the question questionnaire information on the display unit 26 without being based on the determination of the operation status determination unit 23 and the stay determination unit 22. Further, the questionnaire function unit 25 may display the POI inquiry questionnaire and the question questionnaire included in the question questionnaire information on the display unit 26 based on the determination of either the operation status determination unit 23 or the stay determination unit 22. ..
  • the questionnaire function unit 25 displays the pre-questionnaire on the display unit 26, but this is not the case.
  • the questionnaire function unit 25 does not have to display the pre-questionnaire on the display unit 26.
  • the questionnaire function unit 25 may execute the questionnaire function based on the answer history stored in the answer history storage unit 28.
  • the questionnaire function unit 25 may determine whether or not the response time included in the response history stored in the response history storage unit 28 is earlier than the current time by a predetermined time or more. In such a configuration, the questionnaire function unit 25 executes the questionnaire function when it is determined that the response time is earlier than the current time by a predetermined time or more. Further, the questionnaire function unit 25 does not execute the questionnaire function when it is determined that the response time is not more than a predetermined time before the current time.
  • the questionnaire function unit 25 may determine whether or not the number of responses is equal to or greater than the predetermined number of responses based on the response time stored in the response history storage unit 28. In such a configuration, the questionnaire function unit 25 executes the questionnaire function when it is determined that the number of responses from the current time to a predetermined time before is less than the predetermined number of times. The questionnaire function unit 25 does not execute the questionnaire function when it is determined that the number of questionnaire responses from the current time to a predetermined time before is equal to or greater than the predetermined number of times.
  • the question-questionnaire information generation unit 18 may generate question-questionnaire information including the position of the point of interest that is the target of the geo-fencing determination.
  • the stay determination unit 22 determines whether or not the current position of the user is within a predetermined range from the position of the interest point to be the target of the geo-fencing determination included in the question questionnaire information.
  • the questionnaire function unit 25 executes the questionnaire function when the stay determination unit 22 determines that the current position of the user is within a predetermined range from the position of the point of interest.
  • the questionnaire function unit 25 does not execute the questionnaire function when the stay determination unit 22 determines that the current position of the user is not within a predetermined range from the position of the point of interest.
  • the communication terminal 2 can appropriately determine whether the current position of the user of the communication terminal 2 is within a predetermined range from the position of the point of interest, and accordingly, from the appropriate user regarding the point of interest. Information can be collected.
  • the information collecting device 1 may further include a web server, and the display unit 26 of the communication terminal 2 may display information by a web browser.
  • the question questionnaire information generation unit 18 generates question questionnaire information only for the destination information (for example, URL (uniform resource locator)) for specifying the web server.
  • the question questionnaire information generation unit 18 may generate the destination information and the question questionnaire information only for the above-mentioned points of interest.
  • the questionnaire function unit 25 causes the display unit 26 to display the destination information in the execution of the questionnaire function, and the communication unit so as to send a request to the web server of the information collecting device 1 based on the destination information by the user's operation. 29 is controlled.
  • the questionnaire function unit 25 causes the display unit 26 to display a web display file (for example, an HTML file) received from the web server by the communication unit 29 by a web browser, and the user for the question questionnaire included in the web display file. Answer Questionnaire is accepted.
  • the information collecting device 1 can reduce the capacity of the question questionnaire information, and accordingly, the communication amount between the information collecting device 1 and the communication terminal 2 can be reduced.
  • FIG. 4 is a block diagram showing a schematic configuration of a computer 101 that functions as an information collecting device 1 and a communication terminal 2, respectively.
  • the computer 101 may be a general-purpose computer, a dedicated computer, a workstation, a PC (Personal Computer), an electronic notepad, or the like.
  • the program instruction may be a program code, a code segment, or the like for executing a necessary task.
  • the computer 101 includes a processor 110, a ROM (ReadOnlyMemory) 120, a RAM (RandomAccessMemory) 130, a storage 140, an input unit 150, an output unit 160, and a communication interface (a communication interface). I / F) 170 and.
  • the processor 110 is a CPU (Central Processing Unit), an MPU (Micro Processing Unit), a GPU (Graphics Processing Unit), a DSP (Digital Signal Processor), a SoC (System on a Chip), or the like, and is of the same type or different types. It may be composed of a plurality of processors.
  • the processor 110 controls each configuration and executes various arithmetic processes. That is, the processor 110 reads the program from the ROM 120 or the storage 140, and executes the program using the RAM 130 as a work area. The processor 110 controls each of the above configurations and performs various arithmetic processes according to the program stored in the ROM 120 or the storage 140. In the present embodiment, the program according to the present disclosure is stored in the ROM 120 or the storage 140.
  • the program may be recorded on a recording medium that can be read by the computer 101.
  • a recording medium By using such a recording medium, it is possible to install the program on the computer 101.
  • the recording medium on which the program is recorded may be a non-transitory recording medium.
  • the non-transient recording medium is not particularly limited, but may be, for example, a CD-ROM, a DVD-ROM, a USB (Universal Serial Bus) memory, or the like.
  • this program may be downloaded from an external device via a network.
  • the ROM 120 stores various programs and various data.
  • the RAM 130 temporarily stores a program or data as a work area.
  • the storage 140 is composed of an HDD (Hard Disk Drive) or an SSD (Solid State Drive), and stores various programs including an operating system and various data.
  • the input unit 150 includes one or more input interfaces that accept user input operations and acquire information based on the user's operations.
  • the input unit 150 is, but is not limited to, a pointing device, a keyboard, a mouse, and the like.
  • the output unit 160 includes one or more output interfaces that output information.
  • the output unit 160 is a display that outputs information as a video, or a speaker that outputs information as audio, but is not limited thereto.
  • the output unit 160 also functions as an input unit 150 in the case of a touch panel type display.
  • the communication interface 170 is an interface for communicating with an external device.

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

Un procédé de collecte d'informations selon la présente divulgation comprend : une étape (S14) permettant de recevoir des informations de séjour transmises à partir d'un terminal de communication (2) qui comprend un emplacement de séjour de l'utilisateur déterminé par le terminal de communication (2) ; une étape (S15) permettant, sur la base de l'emplacement de séjour inclus dans les informations de séjour, d'effectuer une détermination de géorepérage pour déterminer si l'utilisateur séjourne ou non à un point d'intérêt ; une étape (S16) permettant de générer des informations d'enquête par questionnaire comprenant une enquête par questionnaire si la détermination de géorepérage détermine que l'utilisateur y séjourne ; une étape (S17) permettant de transmettre les informations d'enquête par questionnaire au terminal de communication ; et une étape (24) permettant de recevoir des informations d'enquête sur les réponses correspondant aux informations d'enquête par questionnaire et transmises à partir du terminal de communication.
PCT/JP2020/047746 2020-12-21 2020-12-21 Procédé de collecte d'informations, dispositif de collecte d'informations, et programme WO2022137295A1 (fr)

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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2012123542A (ja) * 2010-12-07 2012-06-28 Rakuten Inc サーバ、情報管理方法、情報管理プログラム、及びそのプログラムを記録するコンピュータ読み取り可能な記録媒体
JP2019022045A (ja) * 2017-07-14 2019-02-07 日本電信電話株式会社 データ収集システム及び方法
JP2019028495A (ja) * 2017-07-25 2019-02-21 大日本印刷株式会社 アンケート処理装置、アンケート実施システム、コンピュータプログラム及びアンケート実施方法
JP2020187546A (ja) * 2019-05-14 2020-11-19 ナガオ・アンド・カンパニー合同会社 情報収集方法、および、プログラム

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2012123542A (ja) * 2010-12-07 2012-06-28 Rakuten Inc サーバ、情報管理方法、情報管理プログラム、及びそのプログラムを記録するコンピュータ読み取り可能な記録媒体
JP2019022045A (ja) * 2017-07-14 2019-02-07 日本電信電話株式会社 データ収集システム及び方法
JP2019028495A (ja) * 2017-07-25 2019-02-21 大日本印刷株式会社 アンケート処理装置、アンケート実施システム、コンピュータプログラム及びアンケート実施方法
JP2020187546A (ja) * 2019-05-14 2020-11-19 ナガオ・アンド・カンパニー合同会社 情報収集方法、および、プログラム

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