WO2022126489A1 - 一种基于物联网的无人酒店智能管理系统 - Google Patents

一种基于物联网的无人酒店智能管理系统 Download PDF

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WO2022126489A1
WO2022126489A1 PCT/CN2020/137210 CN2020137210W WO2022126489A1 WO 2022126489 A1 WO2022126489 A1 WO 2022126489A1 CN 2020137210 W CN2020137210 W CN 2020137210W WO 2022126489 A1 WO2022126489 A1 WO 2022126489A1
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module
entertainment
room
service unit
check
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PCT/CN2020/137210
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English (en)
French (fr)
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程旗
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南京中诚签信息科技有限公司
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/04—Billing or invoicing
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00—Individual registration on entry or exit
    • G07C9/20—Individual registration on entry or exit involving the use of a pass
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G07F7/08—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00—Television systems
    • H04N7/18—Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast

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  • the invention relates to the technical field of hotel intelligent management, in particular to an unmanned hotel intelligent management system based on the Internet of Things.
  • a hotel The basic definition of a hotel is a commercial establishment that provides a safe and comfortable space for users to get short-term rest or sleep. Generally speaking, it is to provide guests with places to sleep and eat. Specifically, a hotel is an organization that obtains economic benefits by providing services to guests by selling guest rooms, catering and comprehensive service facilities based on its buildings. At present, various positions in hotel management require different staff to perform services, which leads to high labor costs for hotels and increases hotel costs.
  • the customer when checking in, the customer first collects the identity information through the document collection device to verify whether the identity information is consistent with the predetermined customer information, and then uses the camera to take the customer's photo for the certificate to control the elevator and access control later, but there is a lack of monitoring of available personnel.
  • the current hotels also provide life services and facilities, catering, games, entertainment, shopping, and business centers, which are mostly not involved in the existing unmanned hotels, so the current The degree of intelligence of unmanned hotels is not high, and an unmanned hotel management system with a high degree of intelligence is required.
  • the present invention provides an unmanned hotel intelligent management system based on the Internet of Things. Compared with the existing unmanned hotels, it not only realizes functions such as automatic check-in, but also performs unmanned functions for entertainment, shopping and business. The expanded function is more powerful.
  • the present invention provides an unmanned hotel intelligent management system based on the Internet of Things, including a check-in unit, a daily service unit, a shopping service unit, an entertainment service unit, a business service unit and a settlement unit;
  • the check-in unit obtains the customer's personal information through video surveillance, and then analyzes whether the customer information matches the reservation information, and whether the check-in information expires, and at the same time accesses the police system to determine whether the visitor in the video is a suspicious person, and issues the room after successful processing. Card;
  • the daily service unit includes the use of free equipment in the hotel and the daily cleaning;
  • the shopping service unit is used for shopping for residents in the hotel, and shopping settlement is realized through room card information;
  • the entertainment service unit provides charged entertainment facilities and places for residents in the hotel, and purchases entertainment time through room card information;
  • the business service unit provides a business meeting room for residents in the hotel to hold business meetings;
  • the settlement handling unit provides check-out service, reads room card information, and collects statistics and charges for the amount of consumption.
  • the check-in unit includes a reservation module and a check-in module.
  • the reservation module includes room selection, time selection, payment selection and invoice issuance information.
  • the room selection can be selected at the time of booking, and the time selection can be made at the time of booking. Select the time and length of stay, and choose the payment method and payment method.
  • Invoice issuance information can confirm whether to issue an invoice and fill in the invoice information.
  • the check-in module includes a main controller arranged in the lobby, a first video monitoring device connected to the main controller, a room card issuing device connected to the main controller, and an invoice issuing device connected to the main controller.
  • the daily service unit includes an elevator ride module for controlling the elevator, an access control module for controlling the door, a water supply control module for controlling water equipment, and a power consumption control for controlling electrical equipment. module and a cleaning module for cleaning indoor floors.
  • the shopping service unit includes an indoor shopping module and an autonomous shopping module
  • the indoor shopping module includes a discharge platform set on an indoor cabinet, a plurality of pressure detection mechanisms are set on the discharge platform, and a pressure detection mechanism is located on the Place the products in one correspondence.
  • the autonomous shopping module includes an automatic vending machine set in an outdoor corridor, and a first reading and writing module for reading and writing room card information is set on the automatic vending machine, and the room card information is identified through the first reading and writing module. The required fee is entered into the room card.
  • the entertainment service unit includes an indoor entertainment room, and the indoor entertainment room includes billiard entertainment items, billiard entertainment items, and video game entertainment items, and a control module is set for each entertainment item, and the control module is set with a second read-write module.
  • the second read-write module identifies the room card information and records the expenses required for entertainment into the room card.
  • control module is also provided with a reminder mechanism to purchase entertainment time through the room card when purchasing entertainment items, and the reminder module will remind each other half an hour and ten minutes before the end of the entertainment time.
  • the business service unit includes an indoor conference room, and the door of the indoor conference room is provided with a time purchase module, and the time purchase module realizes the purchase of the usage time of the indoor conference room by identifying the room card information, and before the time expires. Five minutes to remind.
  • the settlement handling unit includes a second video surveillance device installed indoors, a third video surveillance device located in the lobby, and a room card information reading device, and the second video surveillance device monitors the room after the resident leaves.
  • the check-in unit is responsible for the guest's check-in items, including advance reservation and subsequent check-in after arriving at the hotel. During check-in, the customer's appearance is photographed through the camera, and compared with the previous reservation information to check whether it is consistent And check-in information is correct before check-in. At the same time, the unit is also connected to the police system to determine whether there is no suspicious person. If it is a suspicious person, it will immediately notify the police to come and confirm, and if there is no problem, the room card will be automatically issued at the counter. The other suspicious consumption is realized by swiping the room card.
  • the daily service unit is used for the daily life of customers, such as elevator riding, door opening, electricity and water use, and cleaning of the floor in the room, which can be used through the room card or regularly cleaned by the pre-installed cleaning robot .
  • the shopping service unit provides some commonly used commodities, such as instant noodles, ham sausage, beverages, snacks, etc., which customers can consume directly through the room card.
  • the entertainment service unit and the business service unit provide additional services.
  • the entertainment service unit can provide entertainment venues, which can be used for entertainment through the consumption time of the room card.
  • the business service unit can rent meeting rooms, and the consumption time through the room card is also used.
  • the settlement unit will go to the lobby to go through the check-out procedures, and also scan the room card, read the internal information, count the amount of consumption and charge.
  • the unmanned hotel management system involves more extensive aspects and has a higher degree of intelligence. Compared with the existing unmanned hotels, it not only realizes functions such as automatic check-in, but also performs functions for entertainment, shopping and business. With unmanned expansion, the function is more powerful.
  • Fig. 1 is the system structure diagram of the unmanned hotel intelligent management system based on the Internet of Things of the present invention
  • Fig. 2 is the structural block diagram of the check-in unit of the present invention.
  • Fig. 3 is the structural block diagram of the daily service unit of the present invention.
  • Fig. 4 is the structural block diagram of the shopping service unit of the present invention.
  • Fig. 5 is the structural block diagram of the entertainment service unit of the present invention.
  • Fig. 6 is the structural block diagram of the business service unit of the present invention.
  • FIG. 7 is a structural block diagram of the settlement management unit of the present invention.
  • an IoT-based intelligent management system for unmanned hotels including a check-in unit 100, a daily service unit 200, a shopping service unit 300, an entertainment service unit 400, a business service unit 500 and a settlement unit 600;
  • the check-in unit 100 obtains the customer's personal information through video surveillance, and then analyzes whether the customer information matches the reservation information, and whether the check-in information expires, and at the same time accesses the police system to determine whether the visitor in the video is a suspicious person, and issues it after successful processing. room card;
  • the daily service unit 200 includes the use of free equipment in the hotel and the cleaning of daily hygiene;
  • the shopping service unit 300 is used for shopping for residents in the hotel, and shopping settlement is realized through room card information;
  • the entertainment service unit 400 provides charged entertainment facilities and places for residents in the hotel, and purchases entertainment time through room card information;
  • the business service unit 500 provides a business meeting room for residents in the hotel to hold business meetings;
  • the settlement handling unit 600 provides a check-out service, reads room card information, and collects statistics on the amount of consumption and charges.
  • the check-in unit is responsible for the guests' check-in items, including advance reservation and subsequent check-in after arriving at the hotel.
  • the customer's appearance is photographed through the camera and compared with the previous reservation information. , check whether it is consistent and whether the relevant check-in information is correct before you can check in.
  • the unit is also connected to the police system to determine whether there is no suspicious person. If it is a suspicious person, it will immediately notify the police to come and confirm, and if there is no problem, the room card will be automatically issued at the counter. The other suspicious consumption is realized by swiping the room card.
  • the daily service unit is used for the daily life of customers, such as elevator riding, door opening, electricity and water use, and cleaning of the floor in the room, which can be used through the room card or regularly cleaned by the pre-installed cleaning robot .
  • the shopping service unit provides some commonly used commodities, such as instant noodles, ham sausage, beverages, snacks, etc., which customers can consume directly through the room card.
  • the entertainment service unit and the business service unit provide additional services.
  • the entertainment service unit can provide entertainment venues, which can be used for entertainment through the consumption time of the room card.
  • the business service unit can rent a meeting room and also use the room card consumption time.
  • the settlement unit will go to the lobby to go through the check-out procedures, and also scan the room card, read the internal information, count the amount of consumption and charge.
  • the check-in unit 100 includes a reservation module 110 and a check-in module 120.
  • the reservation module 110 includes a room selection 111, a time selection 112, a payment selection 113, and an invoicing information 114.
  • the room selection 111 can select a room when booking
  • the time selection 112 can select the time and duration of the check-in when booking
  • the payment selection 113 can select the payment method and make payment
  • the invoice issuing information 114 can confirm whether to issue an invoice and fill in the invoice information.
  • the check-in module 120 includes a main controller 121 arranged in the lobby, a first video monitoring device 122 connected to the main controller 121, a room card issuing device 124 connected to the main controller 121, and an invoice connected to the main controller. Prescribing device 123 .
  • the daily service unit 200 includes an elevator ride module 210 for controlling elevators, an access control module 220 for controlling house doors, a water supply control module 230 for controlling water equipment, and a power consumption module for controlling electrical equipment.
  • the control module 240 and the cleaning module 250 for cleaning the indoor floor.
  • the shopping service unit 300 includes an indoor shopping module 310 and an autonomous shopping module 320.
  • the indoor shopping module 310 includes a discharge platform set on an indoor cabinet, and a plurality of pressure detection mechanisms 311 are set on the discharge platform. The pressure detection mechanism 311 to place products in one-to-one correspondence.
  • the autonomous shopping module 320 includes an automatic vending machine 322 arranged in an outdoor corridor.
  • the automatic vending machine 322 is provided with a first reading and writing module 321 for reading and writing room card information, and the room card information is identified through the first reading and writing module 321. And enter the cost of shopping into the room card.
  • the entertainment service unit 400 includes an indoor entertainment room, and the indoor entertainment room includes a billiard entertainment item 410, a billiard entertainment item 420, and a video game entertainment item 430.
  • a control module 450 is provided for each entertainment item, and the control module 450 is provided with a second entertainment item.
  • the read-write module 460, the second read-write module 460 identifies the room card information and records the expenses required for entertainment into the room card.
  • the control module 450 is also provided with a reminder mechanism 440 to purchase entertainment time through the room card when purchasing entertainment items, and the reminder module 440 will remind each other half an hour and ten minutes before the end of the entertainment time.
  • the business service unit 500 includes an indoor conference room 510.
  • the door of the indoor conference room 510 is provided with a time purchase module 520.
  • the time purchase module 520 realizes the purchase of the usage time of the indoor conference room by identifying the room card information, and at the time. Reminder five minutes before the end.
  • the settlement handling unit 600 includes a second video monitoring device 610 installed indoors, a third video monitoring device 620 located in the lobby, and a room card information reading device 630.
  • the third video monitoring device 620 monitors the check-out personnel to check whether they leave the room card without paying for the consumption in the room card, and the room card information reading device 630 Used to read room card information and charge.
  • the present invention may be a fixed connection, a detachable connection, or an integrated; it may be a mechanical connection or an electrical connection; it may be a direct connection or a
  • the indirect connection through an intermediate medium may be the internal communication of two elements or the interaction relationship between the two elements.

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Abstract

一种基于物联网的无人酒店智能管理系统，包括入住办理单元（100）、日常服务单元（200）、购物服务单元（300）、娱乐服务单元（400）、商务服务单元（500）以及结算办理单元（600）；日常服务单元（200）包括酒店内免费设备的使用以及日常卫生的打扫；购物服务单元（300）供酒店内居住人员购物；娱乐服务单元（400）为酒店内居住人员提供收费的娱乐设施和场所；商务服务单元（500）提供商务会议室，供酒店内居住人员举行商务会议；结算办理单元（600）提供退房服务。该无人酒店管理系统相比较于现有的无人酒店，不仅实现了自动入住等功能，同时对于娱乐、购物和商务进行了无人化的扩展，功能更加强大。

Description

一种基于物联网的无人酒店智能管理系统 技术领域
本发明涉及酒店智能化管理技术领域，具体涉及一种基于物联网的无人酒店智能管理系统。
背景技术
酒店，其基本定义是提供安全、舒适，令利用者得到短期的休息或睡眠的空间的商业机构。一般地说来就是给宾客提供歇宿和饮食的场所。具体地说饭店是以它的建筑物为凭证，通过出售客房、餐饮及综合服务设施向客人提供服务，从而获得经济收益的组织。目前酒店管理中的各个岗位均需要不同的工作人员进行服务，导致酒店用工成本高，提高了酒店成本开支。
随着AI和5G技术近几年的快速发展，加快了物联网应用的落地，传统酒店经营管理模式也逐步在转型，近几年出现了一些无人酒店，目前无人酒店方案基本上都基于证件采集设备、梯控系统、门禁系统实现顾客自动入住管理；但是对于其他的自动化程度较低，且没有额外的服务项目。
如在入住的时候，顾客首先通过证件采集设备采集身份信息，核验身份信息与预定客户信息是否一致，然后通过摄像机拍摄客户照片用于后面控制电梯和门禁的凭证，但是缺乏对可以人员的监控。
另外，现在的酒店，除主要为游客提供住宿服务外，亦提供生活的服务及设施、餐饮、游戏、娱乐、购物、商务中心，这在现有的无人酒店中大多没有涉及，因此目前的无人酒店智能化程度并不高，需要一种智能化程度高的无人酒店管理系统。
发明内容
有鉴于此，本发明提供一种基于物联网的无人酒店智能管理系统，相比较于现有的无人酒店，不仅仅实现了自动入住等功能，同时对于娱乐、购物和商务进行了无人化的扩展，功能更加强大。
为解决上述技术问题，本发明提供一种基于物联网的无人酒店智能管理系 统，包括入住办理单元、日常服务单元、购物服务单元、娱乐服务单元、商务服务单元以及结算办理单元；
所述入住办理单元通过视频监控获得顾客的人物信息，进而分析顾客信息与预约信息是否匹配，以及入住信息是否到期，同时接入警方系统判断视频中访客是否为可疑人员，成功办理后发放房卡；
所述日常服务单元包括酒店内免费设备的使用以及日常卫生的打扫；
所述购物服务单元供酒店内居住人员购物，通过房卡信息实现购物结算；
所述娱乐服务单元为酒店内居住人员提供收费的娱乐设施和场所，通过房卡信息来购买娱乐时间；
所述商务服务单元提供商务会议室，供酒店内居住人员举行商务会议；
所述结算办理单元提供退房服务，并对房卡信息进行读取，对于消费的金额进行统计并收费。
进一步的，所述入住办理单元包括预定模块和入住模块，所述预定模块包括房间选择、时间选择、缴费选择以及发票开具信息，房间选择可以在预定时对房间进行选择，时间选择可以在预定时选择入住的时间以及时长，缴费选择可以选择缴费的方式以及进行缴费，发票开具信息可以确认是否开具发票以及填入发票信息。
进一步的，所述入住模块包括设置在大堂内的主控制器、与主控制器连接的第一视频监控设备、与主控制器连接的房卡发放设备以及与主控制器连接的发票开具设备。
进一步的，所述日常服务单元包括用于对电梯控制的电梯乘坐模块、用于对房门控制的门禁模块、用于对用水设备控制的供水控制模块、用于对电气设备控制的用电控制模块以及用于对室内地面进行打扫的清扫模块。
进一步的，所述购物服务单元包括室内购物模块以及自主购物模块，所述室内购物模块包括室内柜子上设置的排放平台，所述排放平台上设置多个压力检测机构，所述压力检测机构上一一对应放置商品。
进一步的，所述自主购物模块包括室外走廊设置的自动售卖机，所述自动售卖机上设置对房卡信息进行读写的第一读写模块，通过第一读写模块识别房卡信息并将购物所需费用录入房卡内。
进一步的，所述娱乐服务单元包括室内娱乐室，所述室内娱乐室包括台球娱乐项目、桌球娱乐项目、电玩娱乐项目，针对每个娱乐项目设置控制模块，所述控制模块设置第二读写模块，所述第二读写模块识别房卡信息并将娱乐所需费用录入房卡内。
进一步的，所述控制模块上还设置提醒机构，在购买娱乐项目时通过房卡购买娱乐时间，提醒模块在娱乐时间完毕前半小时和十分钟分别进行一次提醒。
进一步的，所述商务服务单元包括室内会议室，所述室内会议室大门设置时间购买模块，所述时间购买模块通过识别房卡信息，实现对室内会议室使用时间的购买，并在时间结束前五分钟进行提醒。
进一步的，所述结算办理单元包括设置在室内的第二视频监控设备、位于大堂的第三视频监控设备以及房卡信息读取设备，所述第二视频监控设备对居住人员离开后的室内进行视频查看，人员是否满足退房要求，所述第三视频监控设备对办理退房的人员进行监控，查看是否未结算房卡内消费就直接离开，所述房卡信息读取设备用于对房卡信息进行读取并进行收费。
本发明的上述技术方案的有益效果如下：
入住办理单元负责客人的入住办理项目，包括提前的预定以及后续到酒店后的办理入住，在办理入住的时候通过摄像头对客户的样貌进行拍摄，并与之前的预约信息进行比较，查看是否一致以及入住信息相关是否正确才可办理入住。同时该单元还接入警方系统能够判断是否未可疑人员，如果是可疑人员则立即通知警方前来确认，都没有问题后在柜台自动发放房卡，房卡绑定信息较多，同时在酒店内的其它消费可疑实现通过房卡来刷卡。
日常服务单元用于客户日常的生活所用，如电梯的乘坐、房门的开启、电力和水的使用以及房间内地面的打扫，这些都可以通过房卡使用或者通过预先安装的扫地机器人规律性打扫。
购物服务单元提供了一些比较常用的商品，如泡面、火腿肠、饮料、小零食等，客户可以通过房卡直接消费。
娱乐服务单元和商务服务单元提供额外的服务，娱乐服务单元可以提供娱乐场所，通过房卡消费时长进行娱乐，商务服务单元可以租借会议室，同样通 过房卡消费时长。
结算办理单元在住宿完毕后，到大堂办理退房手续，同时还对房卡进行扫描，读取内部信息，统计消费的金额并收费。
本发明所提供的无人酒店管理系统，涉及的方面更加广泛，智能化程度更高，相比较于现有的无人酒店，不仅仅实现了自动入住等功能，同时对于娱乐、购物和商务进行了无人化的扩展，功能更加强大。
附图说明
图1为本发明基于物联网的无人酒店智能管理系统的系统结构图；
图2为本发明入住办理单元的结构框图；
图3为本发明日常服务单元的结构框图；
图4为本发明购物服务单元的结构框图；
图5为本发明娱乐服务单元的结构框图；
图6为本发明商务服务单元的结构框图；
图7为本发明结算办理单元的结构框图。
100、入住办理单元；200、日常服务单元；300、购物服务单元；400、娱乐服务单元；500、商务服务单元；600、结算办理单元；110、预定模块；111、房间选择；112、时间选择；113、缴费选择；114、发票开具信息；120、入住模块；121、主控制器；122、第一视频监控设备；123、发票开具设备；124、房卡发放设备；210、电梯乘坐模块；220、门禁模块；230、供水控制模块；240、用电控制模块；250、清扫模块；310、室内购物模块；311、压力检测机构；320、自主购物模块；321、第一读写模块；322、自动售卖机；410、台球娱乐项目；420、桌球娱乐项目；430、电网娱乐项目；440、提醒机构；450、控制模块；460、第二读写模块；510、室内会议室；520、时间购买模块；610、第二视频监控设备；620、第三视频监控设备；630、房卡信息读取设备。
具体实施方式
为使本发明实施例的目的、技术方案和优点更加清楚，下面将结合本发明实施例的附图1-7，对本发明实施例的技术方案进行清楚、完整地描述。显然，所描述的实施例是本发明的一部分实施例，而不是全部的实施例。基于所描述的本发明的实施例，本领域普通技术人员所获得的所有其他实施例，都属于本 发明保护的范围。
实施例一
如图1-7所示：一种基于物联网的无人酒店智能管理系统，包括入住办理单元100、日常服务单元200、购物服务单元300、娱乐服务单元400、商务服务单元500以及结算办理单元600；
所述入住办理单元100通过视频监控获得顾客的人物信息，进而分析顾客信息与预约信息是否匹配，以及入住信息是否到期，同时接入警方系统判断视频中访客是否为可疑人员，成功办理后发放房卡；
所述日常服务单元200包括酒店内免费设备的使用以及日常卫生的打扫；
所述购物服务单元300供酒店内居住人员购物，通过房卡信息实现购物结算；
所述娱乐服务单元400为酒店内居住人员提供收费的娱乐设施和场所，通过房卡信息来购买娱乐时间；
所述商务服务单元500提供商务会议室，供酒店内居住人员举行商务会议；
所述结算办理单元600提供退房服务，并对房卡信息进行读取，对于消费的金额进行统计并收费。
具体而言，入住办理单元负责客人的入住办理项目，包括提前的预定以及后续到酒店后的办理入住，在办理入住的时候通过摄像头对客户的样貌进行拍摄，并与之前的预约信息进行比较，查看是否一致以及入住信息相关是否正确才可办理入住。同时该单元还接入警方系统能够判断是否未可疑人员，如果是可疑人员则立即通知警方前来确认，都没有问题后在柜台自动发放房卡，房卡绑定信息较多，同时在酒店内的其它消费可疑实现通过房卡来刷卡。
日常服务单元用于客户日常的生活所用，如电梯的乘坐、房门的开启、电力和水的使用以及房间内地面的打扫，这些都可以通过房卡使用或者通过预先安装的扫地机器人规律性打扫。
购物服务单元提供了一些比较常用的商品，如泡面、火腿肠、饮料、小零食等，客户可以通过房卡直接消费。
娱乐服务单元和商务服务单元提供额外的服务，娱乐服务单元可以提供娱 乐场所，通过房卡消费时长进行娱乐，商务服务单元可以租借会议室，同样通过房卡消费时长。
结算办理单元在住宿完毕后，到大堂办理退房手续，同时还对房卡进行扫描，读取内部信息，统计消费的金额并收费。
根据本发明的一个实施例，如图1-7所示，
所述入住办理单元100包括预定模块110和入住模块120，所述预定模块110包括房间选择111、时间选择112、缴费选择113以及发票开具信息114，房间选择111可以在预定时对房间进行选择，时间选择112可以在预定时选择入住的时间以及时长，缴费选择113可以选择缴费的方式以及进行缴费，发票开具信息114可以确认是否开具发票以及填入发票信息。
所述入住模块120包括设置在大堂内的主控制器121、与主控制器121连接的第一视频监控设备122、与主控制器121连接的房卡发放设备124以及与主控制器连接的发票开具设备123。
根据本发明的一个实施例，如图1-7所示，
所述日常服务单元200包括用于对电梯控制的电梯乘坐模块210、用于对房门控制的门禁模块220、用于对用水设备控制的供水控制模块230、用于对电气设备控制的用电控制模块240以及用于对室内地面进行打扫的清扫模块250。
根据本发明的一个实施例，如图1-7所示，
所述购物服务单元300包括室内购物模块310以及自主购物模块320，所述室内购物模块310包括室内柜子上设置的排放平台，所述排放平台上设置多个压力检测机构311，所述压力检测机构311上一一对应放置商品。
所述自主购物模块320包括室外走廊设置的自动售卖机322，所述自动售卖机322上设置对房卡信息进行读写的第一读写模块321，通过第一读写模块321识别房卡信息并将购物所需费用录入房卡内。
根据本发明的一个实施例，如图1-7所示，
所述娱乐服务单元400包括室内娱乐室，所述室内娱乐室包括台球娱乐项目410、桌球娱乐项目420、电玩娱乐项目430，针对每个娱乐项目设置控制模块450，所述控制模块450设置第二读写模块460，所述第二读写模块460 识别房卡信息并将娱乐所需费用录入房卡内。
所述控制模块450上还设置提醒机构440，在购买娱乐项目时通过房卡购买娱乐时间，提醒模块440在娱乐时间完毕前半小时和十分钟分别进行一次提醒。
在本发明的一个实施例中，如图1-7所示，
所述商务服务单元500包括室内会议室510，所述室内会议室510大门设置时间购买模块520，所述时间购买模块520通过识别房卡信息，实现对室内会议室使用时间的购买，并在时间结束前五分钟进行提醒。
在本发明的一个实施例中，如图1-7所示，
所述结算办理单元600包括设置在室内的第二视频监控设备610、位于大堂的第三视频监控设备620以及房卡信息读取设备630，所述第二视频监控设备610对居住人员离开后的室内进行视频查看，人员是否满足退房要求，所述第三视频监控设备620对办理退房的人员进行监控，查看是否未结算房卡内消费就直接离开，所述房卡信息读取设备630用于对房卡信息进行读取并进行收费。
在本发明中，除非另有明确的规定和限定，例如，可以是固定连接，也可以是可拆卸连接，或成一体；可以是机械连接，也可以是电连接；可以是直接相连，也可以通过中间媒介间接相连，可以是两个元件内部的连通或两个元件的相互作用关系，除非另有明确的限定，对于本领域的普通技术人员而言，可以根据具体情况理解上述术语在本实用新型中的具体含义。
以上所述是本发明的优选实施方式，应当指出，对于本技术领域的普通技术人员来说，在不脱离本发明所述原理的前提下，还可以作出若干改进和润饰，这些改进和润饰也应视为本发明的保护范围。

Claims (10)

  1. 一种基于物联网的无人酒店智能管理系统，其特征在于：包括入住办理单元(100)、日常服务单元(200)、购物服务单元(300)、娱乐服务单元(400)、商务服务单元(500)以及结算办理单元(600)；
    所述入住办理单元(100)通过视频监控获得顾客的人物信息，进而分析顾客信息与预约信息是否匹配，以及入住信息是否到期，同时接入警方系统判断视频中访客是否为可疑人员，成功办理后发放房卡；
    所述日常服务单元(200)包括酒店内免费设备的使用以及日常卫生的打扫；
    所述购物服务单元(300)供酒店内居住人员购物，通过房卡信息实现购物结算；
    所述娱乐服务单元(400)为酒店内居住人员提供收费的娱乐设施和场所，通过房卡信息来购买娱乐时间；
    所述商务服务单元(500)提供商务会议室，供酒店内居住人员举行商务会议；
    所述结算办理单元(600)提供退房服务，并对房卡信息进行读取，对于消费的金额进行统计并收费。
  2. 如权利要求1所述的基于物联网的无人酒店智能管理系统，其特征在于：所述入住办理单元(100)包括预定模块(110)和入住模块(120)，所述预定模块(110)包括房间选择(111)、时间选择(112)、缴费选择(113)以及发票开具信息(114)，房间选择(111)可以在预定时对房间进行选择，时间选择(112)可以在预定时选择入住的时间以及时长，缴费选择(113)可以选择缴费的方式以及进行缴费，发票开具信息(114)可以确认是否开具发票以及填入发票信息。
  3. 如权利要求2所述的基于物联网的无人酒店智能管理系统，其特征在于：所述入住模块(120)包括设置在大堂内的主控制器(121)、与主控制器(121)连接的第一视频监控设备(122)、与主控制器(121)连接的房卡发放设备(124)以及与主控制器连接的发票开具设备(123)。
  4. 如权利要求3所述的基于物联网的无人酒店智能管理系统，其特征在 于：所述日常服务单元(200)包括用于对电梯控制的电梯乘坐模块(210)、用于对房门控制的门禁模块(220)、用于对用水设备控制的供水控制模块(230)、用于对电气设备控制的用电控制模块(240)以及用于对室内地面进行打扫的清扫模块(250)。
  5. 如权利要求4所述的基于物联网的无人酒店智能管理系统，其特征在于：所述购物服务单元(300)包括室内购物模块(310)以及自主购物模块(320)，所述室内购物模块(310)包括室内柜子上设置的排放平台，所述排放平台上设置多个压力检测机构(311)，所述压力检测机构(311)上一一对应放置商品。
  6. 如权利要求5所述的基于物联网的无人酒店智能管理系统，其特征在于：所述自主购物模块(320)包括室外走廊设置的自动售卖机(322)，所述自动售卖机(322)上设置对房卡信息进行读写的第一读写模块(321)，通过第一读写模块(321)识别房卡信息并将购物所需费用录入房卡内。
  7. 如权利要求6所述的基于物联网的无人酒店智能管理系统，其特征在于：所述娱乐服务单元(400)包括室内娱乐室，所述室内娱乐室包括台球娱乐项目(410)、桌球娱乐项目(420)、电玩娱乐项目(430)，针对每个娱乐项目设置控制模块(450)，所述控制模块(450)设置第二读写模块(460)，所述第二读写模块(460)识别房卡信息并将娱乐所需费用录入房卡内。
  8. 如权利要求7所述的基于物联网的无人酒店智能管理系统，其特征在于：所述控制模块(450)上还设置提醒机构(440)，在购买娱乐项目时通过房卡购买娱乐时间，提醒模块(440)在娱乐时间完毕前半小时和十分钟分别进行一次提醒。
  9. 如权利要求8所述的基于物联网的无人酒店智能管理系统，其特征在于：所述商务服务单元(500)包括室内会议室(510)，所述室内会议室(510)大门设置时间购买模块(520)，所述时间购买模块(520)通过识别房卡信息，实现对室内会议室使用时间的购买，并在时间结束前五分钟进行提醒。
  10. 如权利要求9所述的基于物联网的无人酒店智能管理系统，其特征在于：所述结算办理单元(600)包括设置在室内的第二视频监控设备(610)、位于大堂的第三视频监控设备(620)以及房卡信息读取设备(630)，所述第 二视频监控设备(610)对居住人员离开后的室内进行视频查看，人员是否满足退房要求，所述第三视频监控设备(620)对办理退房的人员进行监控，查看是否未结算房卡内消费就直接离开，所述房卡信息读取设备(630)用于对房卡信息进行读取并进行收费。
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