WO2022059096A1 - Système de contact d'urgence pour ascenseur - Google Patents

Système de contact d'urgence pour ascenseur Download PDF

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Publication number
WO2022059096A1
WO2022059096A1 PCT/JP2020/035102 JP2020035102W WO2022059096A1 WO 2022059096 A1 WO2022059096 A1 WO 2022059096A1 JP 2020035102 W JP2020035102 W JP 2020035102W WO 2022059096 A1 WO2022059096 A1 WO 2022059096A1
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WO
WIPO (PCT)
Prior art keywords
car
emergency
elevator
mobile terminal
user
Prior art date
Application number
PCT/JP2020/035102
Other languages
English (en)
Japanese (ja)
Inventor
典宏 長徳
研二 芹澤
拓弥 橋口
Original Assignee
三菱電機ビルテクノサービス株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 三菱電機ビルテクノサービス株式会社 filed Critical 三菱電機ビルテクノサービス株式会社
Priority to PCT/JP2020/035102 priority Critical patent/WO2022059096A1/fr
Priority to JP2022550094A priority patent/JP7226665B2/ja
Priority to CN202080105214.9A priority patent/CN116137856B/zh
Publication of WO2022059096A1 publication Critical patent/WO2022059096A1/fr

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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
    • B66B5/02—Applications of checking, fault-correcting, or safety devices in elevators responsive to abnormal operating conditions

Definitions

  • This disclosure relates to the elevator emergency contact system.
  • Patent Document 1 discloses an example of an elevator system.
  • the elevator system is equipped with a radio signal device in the car that transmits a radio signal in the event of an emergency stop.
  • the elevator system activates the application software for emergency notification of the mobile terminal owned by the user by the wireless signal.
  • the mobile terminal is connected to the monitoring center by the application software.
  • the mobile terminal notifies the monitoring center that the user is in a confined state by the application software.
  • the present disclosure provides an emergency contact system that can reduce anxiety of the user in an emergency of an elevator.
  • the emergency communication system for an elevator is provided in an elevator having a car for ascending and descending a hoistway, and each of them transmits identification information for identifying each of them to a mobile terminal carried by a user of the elevator by a wireless signal.
  • the emergency communication system for an elevator is provided in an elevator having a plurality of cars that go up and down the hoistway, and each of them transmits identification information for identifying each of them to a mobile terminal carried by the user of the elevator by a wireless signal.
  • the mobile terminal receives identification information from one or more transmitters and one or more transmitters, it receives usage information transmitted from the mobile terminal and including identification information and setting information indicating whether or not a voice call is possible. If one of the communication unit and the communication unit stops in an emergency after receiving the usage information, the method of two-way emergency contact with the mobile terminal is between voice communication and message communication by visual information. It includes a control unit that switches based on setting information.
  • the emergency contact system it is possible to reduce the anxiety of the user in an emergency of the elevator.
  • FIG. 1 It is a block diagram of the elevator which concerns on Embodiment 1.
  • FIG. It is a front view of the car operation panel which concerns on Embodiment 1.
  • FIG. It is a functional block diagram which shows the structure of the emergency communication system which concerns on Embodiment 1.
  • FIG. It is an example of the display in the mobile terminal which concerns on Embodiment 1.
  • It is a flowchart which shows the example of the operation of the emergency communication system which concerns on Embodiment 1.
  • It is a flowchart which shows the example of the operation of the emergency communication system which concerns on Embodiment 1.
  • It is a hardware block diagram of the main part of the emergency communication system which concerns on Embodiment 1.
  • FIG. 1 It is a front view of the car operation panel which concerns on Embodiment 1.
  • FIG. It is a functional block diagram which shows the structure of the emergency communication system which concerns on Embodiment 1.
  • FIG.
  • FIG. 1 is a configuration diagram of an elevator 1 according to the first embodiment.
  • the elevator 1 is applied to, for example, a building 2 having a plurality of floors.
  • the hoistway 3 of the elevator 1 is provided in the building 2.
  • the hoistway 3 is a vertically long space over a plurality of floors.
  • a landing 4 adjacent to the hoistway 3 is provided on each floor of the building 2.
  • the mobile terminal 5 is a portable terminal device that performs wireless communication.
  • the mobile terminal 5 is, for example, an information terminal such as a smartphone.
  • the mobile terminal 5 is equipped with a function of receiving the wireless signal from a device that transmits the wireless signal. Further, the mobile terminal 5 is equipped with a function of communicating with other devices and the like through the network 6.
  • the network 6 is a communication network such as the Internet or a telephone line network.
  • a cooperation application linked with the elevator 1 is installed.
  • the linked application is installed in the mobile terminal 5 by, for example, the user P downloading software in advance through the network 6.
  • the linked application is equipped with, for example, a function for registering the call of the elevator 1.
  • the emergency contact system 7 is applied to the elevator 1.
  • the emergency contact system 7 is a system that performs processing such as communication and control of emergency contact in an emergency of the elevator 1.
  • the emergency of the elevator 1 includes, for example, a case where an emergency stop occurs in the elevator 1 due to a disaster such as an earthquake or a failure of the elevator 1.
  • the emergency contact is, for example, a two-way communication between the user P of the elevator 1 in which an emergency stop has occurred and the operator Q of the monitoring center 8 of the elevator 1.
  • the monitoring center 8 is a base for monitoring the state of the elevator 1.
  • the monitoring center 8 is, for example, an external base of the building 2 to which the elevator 1 is applied.
  • As the emergency contact method for example, voice communication by voice call, message communication by visual information, or the like is switched according to the user P.
  • Message communication by visual information includes, for example, chat by text information.
  • the emergency contact system 7 includes a server device 9.
  • the server device 9 is arranged, for example, in the monitoring center 8.
  • the server device 9 may be configured by, for example, one or more hardware.
  • the server device 9 is a device that controls emergency communication between the user P and the operator Q.
  • the server device 9 may be equipped with other functions of emergency communication.
  • the server device 9 is equipped with a function of cooperating with the elevator 1 such as call registration.
  • Elevator 1 is equipped with a remote monitoring device 10.
  • the remote monitoring device 10 is a device that monitors the state of the elevator 1.
  • the remote monitoring device 10 is arranged in the building 2 to which the elevator 1 is applied, for example.
  • the remote monitoring device 10 is connected to the server device 9 or the like of the monitoring center 8 through the network 6 so that information on the state of the elevator 1 or the like can be communicated.
  • Elevator 1 includes at least one or more units 11.
  • the elevator 1 includes a plurality of units 11.
  • Each unit 11 includes a plurality of landing doors 12, a hoisting machine 13, a main rope 14, a basket 15, a counterweight 16 and a control panel 17.
  • Each landing door 12 is arranged at the landing 4 on one of the floors.
  • Each landing door 12 is a door that separates the landing 4 and the hoistway 3.
  • the hoisting machine 13 includes a motor that generates a driving force and a sheave that is rotated by the driving force generated by the motor.
  • the hoisting machine 13 is arranged, for example, in the upper part or the lower part of the hoistway 3.
  • the hoisting machine 13 may be arranged in the machine room.
  • the main rope 14 is a rope that supports the loads of the car 15 and the counterweight 16 in the hoistway 3.
  • the main rope 14 is wound around the sheave of the hoist 13.
  • the main rope 14 supports the load of the car 15 on one side of the sheave of the hoist 13.
  • the main rope 14 supports the load of the counterweight 16 on the other side of the sheave of the hoist 13.
  • the car 15 is a device that transports the user P of the elevator 1 between a plurality of floors by traveling in the hoistway 3 in the vertical direction.
  • the car 15 includes a car door 18, a door sensor 19, a car camera 20, and a car operation panel 21.
  • the car door 18 is a device that opens and closes the car door 12 arranged in the landing 4 of the floor so that the user P can get on and off when the car 15 is stopped on any floor. Is.
  • the door sensor 19 is a device that detects an object or the like in the opening / closing direction of the door panel of the open car door 18.
  • the door sensor 19 is provided, for example, at the end of the door panel of the car door 18.
  • the car camera 20 is a device for photographing the inside of the car 15.
  • the car operation panel 21 is a part that receives the operation of the user P who is in the car 15.
  • the counterweight 16 is a device that balances the load applied to both sides of the sheave of the hoist 13 with the car 15.
  • the car 15 and the counterweight 16 travel in the hoistway 3 in opposite directions by the driving force generated by the motor of the hoisting machine 13.
  • the control panel 17 is a part that controls the operation of the unit 11 including the control panel 17.
  • the operation of the unit 11 includes, for example, raising and lowering the car 15 and opening and closing the car door 18.
  • the control panel 17 is connected to, for example, a remote monitoring device 10 so that the state of the unit 11 can be communicated as the state of the elevator 1.
  • the state of the unit 11 includes the position of the car 15, the open / closed state of the car door 18, the presence / absence of detection of an object by the door sensor 19, the image taken by the car camera 20, the operation accepted by the car operation panel 21, and the like.
  • the control panel 17 is arranged, for example, in the upper part or the lower part of the hoistway 3. Alternatively, when the machine room is provided in the elevator 1, the control panel 17 may be arranged in the machine room.
  • the elevator 1 includes a group management device 22.
  • the group management device 22 is a device that manages an operation status such as answering a call among a plurality of units 11.
  • the group management device 22 is connected to, for example, a remote monitoring device 10 so that the state of the elevator 1 can be communicated.
  • the group management device 22 may relay the state of the unit 11 acquired from the control panel 17 of each unit 11 to the remote monitoring device 10. In this case, the control panel 17 of each unit 11 does not have to be directly connected to the remote monitoring device 10.
  • the emergency contact system 7 includes at least one transmitter 23.
  • the elevator 1 includes a plurality of transmitters 23.
  • Each transmitter 23 is a device that performs wireless communication with the mobile terminal 5 carried by the user P.
  • Each transmitter 23 is, for example, a wireless beacon device.
  • Identification information is given to each transmitter 23.
  • the identification information is information such as an ID (IDentification) that identifies each transmitter 23.
  • Each transmitter 23 transmits identification information by a radio signal.
  • one transmitter 23 is arranged at the landing 4 on each floor. Further, one transmitter 23 is arranged in the car 15 of each unit 11.
  • FIG. 2 is a front view of the car operation panel 21 according to the first embodiment.
  • the car operation panel 21 includes a destination floor operation unit 24, an opening / closing operation unit 25, an emergency contact operation unit 26, an intercom 27, and an indicator 28.
  • the destination floor operation unit 24 is a part that receives an operation of calling a car with a designated destination floor.
  • the destination floor operation unit 24 has, for example, a plurality of buttons corresponding to each floor.
  • the opening / closing operation unit 25 is a portion that receives an operation for opening / closing the car door 18.
  • the opening / closing operation unit 25 has two buttons corresponding to, for example, opening and closing the door of the car door 18.
  • the emergency contact operation unit 26 is a part that receives an operation for starting an emergency contact between the user P and the operator Q in an emergency.
  • the emergency contact operation unit 26 has, for example, an emergency contact button.
  • the intercom 27 is a part that collects a voice from a user P inside the car 15 and pronounces a voice from an operator Q into the inside of the car 15 when an emergency contact is made by voice communication.
  • the indicator 28 is a portion that displays information to the user P who is in the car 15. The information displayed on the indicator 28 includes, for example, the traveling direction of the car 15 and the floor corresponding to the current position of the car 15.
  • FIG. 3 is a functional block diagram showing the configuration of the emergency communication system 7 according to the first embodiment.
  • FIG. 3 shows an example of the configuration of the mobile terminal 5 and the server device 9.
  • the server device 9 includes a communication unit 29, a detection unit 30, a registration unit 31, and a control unit 32.
  • the communication unit 29 is a part that communicates information with an external device or the like of the server device 9.
  • the detection unit 30 is a unit that detects the user P who is in the car 15 in each unit 11.
  • the detection unit 30 detects the user P in the car 15 based on, for example, an image taken by the car camera 20.
  • the registration unit 31 is a part that causes the elevator 1 to register a call.
  • the control unit 32 is a part that controls the elevator 1 for emergency communication and the like.
  • the control of the emergency contact performed by the control unit 32 includes, for example, switching of the emergency contact method.
  • the method of emergency contact can be switched between, for example, voice contact and message contact.
  • the emergency contact between the user P and the operator Q is made through the mobile terminal 5 carried by the user P.
  • the control unit 32 causes the communication unit 29 to perform communication through the network 6 regarding emergency communication with the mobile terminal 5.
  • the mobile terminal 5 includes a wireless communication unit 33, a storage unit 34, a display unit 35, and an input unit 36.
  • the wireless communication unit 33 is a portion that performs wireless communication with an external device or the like of the mobile terminal 5.
  • the storage unit 34 is a portion that stores information in the mobile terminal 5.
  • specific information of the user P who carries the mobile terminal 5 and setting information of the user P are stored.
  • the specific information is information such as an ID that identifies the user P.
  • the specific information may be destination information for communication with the mobile terminal 5 carried by the user P as the transmission destination.
  • the destination information is, for example, a telephone number or address information on the network 6.
  • the setting information is information about the use of the elevator 1 set by the user P.
  • the setting information includes, for example, information on whether or not a voice call can be made.
  • the setting information may be attribute information representing the attribute of the user P.
  • the attribute information may indicate whether or not the user P can make a voice call.
  • the setting information may include information on the destination floor of the user P.
  • the display unit 35 is a portion that displays information to the user P who carries the mobile terminal 5.
  • the display unit 35 is, for example, a display.
  • the input unit 36 is a part that accepts the operation of the user P who carries the mobile terminal 5.
  • the input unit 36 is, for example, a button or a touch panel.
  • 4 and 5 are examples of displays on the mobile terminal 5 according to the first embodiment.
  • FIG. 4 shows an example of a display for setting setting information.
  • the user P switches whether or not to make a voice call in the setting information by switching whether or not the check box 37 is checked on the setting screen of FIG.
  • the setting screen may be a screen including an interface for selecting the attribute of the user P.
  • FIG. 5 shows an example of displaying an emergency contact by message contact.
  • the user P makes an emergency contact by, for example, textual information.
  • messages from both the operator Q and the user P are displayed. For each message, the transmission time, read information, and the like may be displayed.
  • FIGS. 6 and 7 are flowcharts showing an example of the operation of the emergency communication system 7 according to the first embodiment.
  • 6 and 7 show examples of the operation of the mobile terminal 5, the operation of the server device 9, and the operation of the elevator 1 in the building 2 by the linked application.
  • FIG. 6 shows an example of the operation of the emergency contact system 7 related to call registration.
  • the process of registering the call in FIG. 6 is started, for example, by the user P carrying the mobile terminal 5 moving to the platform 4 on the departure floor in order to use the elevator 1.
  • the communication range of the wireless communication of the transmitter 23 provided in the landing 4 on the departure floor includes the landing 4. Therefore, when the user P arrives at the landing 4, the mobile terminal 5 is in a state where it can receive a radio signal from the transmitter 23.
  • step S10 the mobile terminal 5 determines whether the wireless communication unit 33 has received the identification information from any of the transmitters 23 by the wireless signal. When the determination result is No, the operation of the mobile terminal 5 proceeds to step S10. On the other hand, when the determination result is Yes, the operation of the mobile terminal 5 proceeds to step S11.
  • the mobile terminal 5 transmits usage information to the server device 9.
  • the usage information is information regarding the use of the elevator 1 of the user P.
  • the usage information includes, for example, identification information received from the transmitter 23 by the wireless communication unit 33, and specific information and setting information stored in the storage unit 34.
  • the usage information includes the identification information received by the mobile terminal 5 from the transmitter 23 provided at the landing 4 when the user P arrives at the landing 4 on the departure floor.
  • the usage information includes information indicating whether or not the voice call of the user P is possible as setting information.
  • the usage information may include information on the destination floor of the user P as setting information.
  • step S20 the control unit 32 of the server device 9 determines whether the communication unit 29 has received the usage information from the mobile terminal 5 through the network 6. If the determination result is No, the operation of the server device 9 proceeds to step S20. On the other hand, when the determination result is Yes, the operation of the server device 9 proceeds to step S21.
  • step S21 the control unit 32 identifies the elevator 1 used by the user P based on the identification information included in the usage information received by the communication unit 29.
  • the control unit 32 specifies, for example, the elevator 1 provided with the transmitter 23 identified by the identification information as the elevator 1 used by the user P. After that, the operation of the server device 9 proceeds to step S22.
  • the registration unit 31 In step S22, the registration unit 31 generates a call registration request.
  • the call registration request includes, for example, information on the departure floor and the destination floor.
  • the registration unit 31 uses, for example, the floor of the landing 4 where the transmitter 23 identified by the identification information included in the usage information is provided as the departure floor of the call.
  • the registration unit 31 sets the destination floor of the call based on the information of the destination floor included as the setting information in the usage information, for example.
  • the call registration request does not have to include the information on the destination floor.
  • the destination floor of the user P is designated by the car operation panel 21, for example, when the user P gets in the car 15.
  • the registration unit 31 transmits the generated call registration request to the remote monitoring device 10 of the elevator 1 through the communication unit 29. After transmitting the call registration request, the operation of the server device 9 related to the call registration ends.
  • step S30 the remote monitoring device 10 of the elevator 1 determines whether the call registration request has been received from the server device 9 through the network 6. If the determination result is No, the operation of the elevator 1 proceeds to step S30. On the other hand, when the determination result is Yes, the operation of the elevator 1 proceeds to step S31.
  • step S31 the group management device 22 of the elevator 1 assigns a call based on the call registration request received by the remote monitoring device 10 to any unit 11.
  • the group management device 22 assigns calls according to the operation status such as the utilization rate of the elevator 1.
  • the group management device 22 registers the call in the control panel 17 of the unit 11 to which the call is assigned.
  • the group management device 22 may notify the server device 9 of the unit 11 to which the call is assigned. After that, the operation of the elevator 1 proceeds to step S32.
  • step S32 the control panel 17 to which the call is assigned responds to the assigned call.
  • the control panel 17 drives the car 15 and stops it on the departure floor.
  • the control panel 17 opens the car door 18 of the car 15 on the departure floor.
  • the control panel 17 closes the car door 18 of the car 15.
  • the control panel 17 drives the car 15 and stops it on the destination floor.
  • the control panel 17 opens the car door 18 of the car 15 on the destination floor.
  • the control panel 17 closes the car door 18 of the car 15. After that, the operation of the elevator 1 related to the registration of the call ends.
  • FIG. 7 shows an example of the operation of the emergency contact system 7 related to emergency contact.
  • the emergency communication process in FIG. 7 is started, for example, by receiving a report from the remote monitoring device 10 of the elevator 1 in which the emergency stop has occurred to the communication unit 29 of the server device 9.
  • the notification from the remote monitoring device 10 is made, for example, when an emergency stop occurs in the control panel 17 of any unit 11.
  • the notification from the remote monitoring device 10 may be made, for example, when the user P in the emergency stopped car 15 operates the emergency contact operation unit 26.
  • the emergency communication process may be started without a report from the remote monitoring device 10 based on information on the occurrence of an earthquake in the area where the elevator 1 is provided. At this time, even for the elevator 1 in which an emergency stop may have occurred due to an earthquake or the like, the emergency contact process may be performed in the same manner as in the elevator 1 in which the emergency stop actually occurred.
  • step S25 the control unit 32 of the server device 9 specifies the car 15 on which the user P is riding.
  • the control unit 32 for example, when the group management device 22 notifies the unit 11 to which the call is assigned by the call registration request based on the usage information from the mobile terminal 5, the user P carrying the mobile terminal 5 gets on board.
  • the car 15 of the unit 11 is specified as the car 15.
  • the control unit 32 determines whether the car 15 specified by the user P as being in the vehicle has made an emergency stop. If the determination result is No, the operation of the server device 9 related to the emergency contact ends. On the other hand, when the determination result is Yes, the operation of the server device 9 proceeds to step S26.
  • step S26 the control unit 32 determines whether the user P in the emergency stopped car 15 can make a voice call. For example, when a call is assigned to the unit 11 of the emergency stopped car 15 by a call registration request, the control unit 32 determines whether or not to make a voice call based on the setting information of the usage information corresponding to the call registration request. .. When the control unit 32 determines that the user P cannot make a voice call, the operation of the server device 9 proceeds to step S27. On the other hand, when the control unit 32 determines that the user P can make a voice call, the operation of the server device 9 proceeds to step S28.
  • step S27 the control unit 32 switches the method of emergency contact with the user P to message communication.
  • the control unit 32 notifies the operator Q who responds to the emergency contact of the start of the message communication.
  • the control unit 32 notifies the mobile terminal 5 of the user P who makes an emergency contact of the start of message communication.
  • the control unit 32 specifies the destination information of the mobile terminal 5 that makes an emergency contact by message communication, for example, based on the specific information included in the usage information.
  • step S28 the control unit 32 switches the method of emergency contact with the user P to voice communication.
  • the control unit 32 notifies the operator Q who responds to the emergency contact of the start of the voice communication.
  • the control unit 32 notifies the unit 11 including the car 15 in which the confinement has occurred to start voice communication.
  • the emergency contact ends, for example, after User P is rescued from confinement.
  • the operation of the server device 9 is terminated.
  • step S15 the mobile terminal 5 determines whether the server device 9 has notified the start of message communication via the network 6.
  • the determination result is No
  • the operation of the mobile terminal 5 related to the emergency contact ends.
  • the determination result is Yes
  • the operation of the mobile terminal 5 proceeds to step S16.
  • step S16 the mobile terminal 5 makes an emergency contact by message communication through the network 6.
  • the input unit 36 of the mobile terminal 5 receives the input of the situation in which the user P himself / herself is placed by the user P.
  • the display unit 35 of the mobile terminal 5 displays the response from the operator Q.
  • the operation of the mobile terminal 5 ends after the emergency communication by the message communication between the user P and the operator Q is completed.
  • step S35 the control panel 17 of each unit 11 of the elevator 1 determines whether the server device 9 has notified the start of voice communication.
  • the determination result is No
  • the operation of the elevator 1 related to the emergency contact ends.
  • the determination result is Yes
  • the operation of the elevator 1 proceeds to step S36.
  • step S36 the control panel 17 of the unit 11 that has received the notification of the start of voice communication makes an emergency contact by voice communication by the intercom 27 of the car 15.
  • the operation of the elevator 1 ends after the emergency communication by voice communication between the user P and the operator Q is completed.
  • the emergency communication system 7 includes one or more transmitters 23, a communication unit 29, and a control unit 32.
  • Elevator 1 has one or more baskets 15. Each car 15 goes up and down the hoistway 3.
  • the mobile terminal 5 is carried by the user P of the elevator 1.
  • Each transmitter 23 is provided in the elevator 1.
  • Each transmitter 23 transmits the identification information to the mobile terminal 5 by a wireless signal.
  • the identification information is information that identifies each transmitter 23.
  • the mobile terminal 5 transmits usage information when receiving identification information from any of the transmitters 23.
  • the communication unit 29 receives the usage information transmitted from the mobile terminal 5.
  • the usage information includes the identification information received by the mobile terminal 5 and the setting information indicating whether or not the voice call is possible.
  • the control unit 32 describes a method of two-way emergency communication with the mobile terminal 5 between voice communication and message communication by visual information. Switch based on the setting information with.
  • the emergency contact method is automatically switched between voice contact and message contact based on the setting information of the user P. Since the operator Q can quickly grasp the method of emergency contact, the user P can promptly inform the operator Q of his / her situation by two-way emergency contact. Since the user P can make a two-way emergency contact via the operator Q even when the voice call is difficult, not only the situation of the elevator 1 but also the situation such as the urgency of himself / herself or the passenger. Is told to the operator Q. As a result, the anxiety of the user P can be reduced even in an emergency of the elevator 1.
  • control unit 32 has a car 15 in which the user P carrying the mobile terminal 5 is in a car 15 that responds to a call registered based on the usage information received from the mobile terminal 5 by the communication unit 29. Specify as.
  • the control unit 32 switches the method of emergency contact with the mobile terminal 5 based on the setting information when the car 15 comes to an emergency stop.
  • the control unit 32 may suspend switching of the emergency contact method with the mobile terminal 5 when the car 15 does not stop in an emergency.
  • the specific accuracy of the car 15 in which the user P is in is high. As a result, the user P who needs emergency contact is accurately identified. Since the user P can make an emergency contact more reliably, the anxiety of the user P is further reduced.
  • the control unit 32 provides an emergency contact method when the car 15 specified as the car 15 on which the user P is riding makes an emergency stop while traveling from the departure floor to the destination floor of the user P. May be switched.
  • the control unit 32 makes an emergency stop before the car 15 specified as the car 15 on which the user P is riding arrives at the departure floor of the user P or after arriving at the destination floor of the user P. .
  • the one or more transmitters 23 include the transmitter 23 provided in any of the baskets 15.
  • the transmitter 23 is an example of a car transmitter.
  • the control unit 32 may specify the car 15 on which the user P is riding based on the identification information.
  • the control unit 32 switches the method of emergency contact with the mobile terminal 5 based on the setting information when the car 15 comes to an emergency stop.
  • the control unit 32 may suspend switching of the emergency contact method with the mobile terminal 5 when the car 15 does not stop in an emergency.
  • the communication range of the wireless communication of the car transmitter provided in the car 15 includes the inside of the car 15. Therefore, when the user P is in the car 15, the mobile terminal 5 of the user P is in a state where the wireless signal can be received from the car transmitter.
  • the user P who carries the mobile terminal 5 that has received the identification information of the car transmitter is likely to be in the car 15 provided with the car transmitter.
  • the specific accuracy of the car 15 in which the user P is actually riding is increased. For example, even when the user P gets in a car 15 different from the car 15 to which the call of the user P is assigned, the car 15 in which the user P is actually in the car 15 is specified.
  • the linked application does not have to be equipped with the function for registering the call of the elevator 1.
  • the cooperation application may be an application that cooperates with, for example, the equipment of the building 2 in which the elevator 1 is provided.
  • the cooperation application may be an application that cooperates with, for example, a service provided in the building 2 in which the elevator 1 is provided.
  • the one or more transmitters 23 include the transmitter 23 provided at the landing 4 of the elevator 1.
  • the transmitter 23 is an example of a landing transmitter.
  • the control unit 32 uses the car 15 departing from the floor where the landing 4 is provided after the communication unit 29 receives the usage information. It may be specified as the car 15 on which P is riding.
  • the control unit 32 switches the method of emergency contact with the mobile terminal 5 based on the setting information when the car 15 comes to an emergency stop.
  • the control unit 32 may suspend switching of the emergency contact method with the mobile terminal 5 when the car 15 does not stop in an emergency.
  • the user P who arrives at the landing 4 is likely to board the car 15 departing from the floor of the landing 4 after that.
  • the specific accuracy of the car 15 in which the user P is actually riding is increased.
  • the car 15 on which the user P is riding is specified.
  • the control unit 32 is used when it is determined that the user P is still staying on the departure floor based on the usage information including the identification information of the landing transmitter after the specified car 15 departs.
  • the identification of the car 15 on which the person P is riding may be cancelled. Even when the user P forgoes boarding due to congestion of the car 15, the specific accuracy of the car 15 actually boarded by the user P becomes high.
  • control unit 32 receives the usage information from the mobile terminal 5, and the control unit 32 receives the usage information from the mobile terminal 5, and when any of the cars 15 stops in an emergency between the time when the preset time elapses, the mobile terminal 5
  • the method of emergency contact with may be switched based on the setting information. At this time, the control unit 32 does not have to specify the car 15 on which the user P is riding. Further, the control unit 32 has an emergency with the mobile terminal 5 when any of the cars 15 stops in an emergency after a preset time has elapsed since the communication unit 29 received the usage information from the mobile terminal 5. You may withhold switching the contact method.
  • the control unit 32 determines in advance whether or not the voice call is possible with respect to the usage information before the preset time elapses after the communication unit 29 receives it, so that the user P can use the emergency contact operation unit. Emergency contact can be started promptly when 26 is operated.
  • the emergency contact system 7 includes a detection unit 30.
  • the detection unit 30 detects the user P who is in each of the cars 15.
  • the control unit 32 switches the method of emergency contact of the user P with the mobile terminal 5 based on the setting information. May be good.
  • the control unit 32 suspends the switching of the method of emergency contact with the mobile terminal 5 of the user P. May be good.
  • the detection unit 30 confirms that the user P is actually in the car 15, so that unnecessary emergency contact is suppressed.
  • the transmitter 23 may be arranged only at the landing 4.
  • the transmitter 23 may not be arranged on any floor.
  • the transmitter 23 may be arranged only in the car 15.
  • the transmitter 23 may not be arranged in the car 15 of any of the units 11.
  • the registration unit 31 may generate a call registration request by designating the unit 11 to which the call is assigned.
  • the registration unit 31 selects a unit 11 to be designated based on, for example, setting information.
  • the control unit 32 may specify the car 15 of the unit 11 designated by the registration unit 31 as the car 15 on which the user P rides.
  • the transmitter 23 may be equipped with a function of receiving a wireless signal from the mobile terminal 5. At this time, the transmitter 23 may relay the communication between the mobile terminal 5 and the server device 9 or the elevator 1.
  • Some or all of the functions of the server device 9 in the emergency communication system 7 such as the communication unit 29, the detection unit 30, the registration unit 31, and the control unit 32 are mounted on the hardware arranged in the building 2 where the elevator 1 is provided. It may have been done. A part or all of the functions may be mounted on the control panel 17, the group management device 22, the remote monitoring device 10, or the like of each unit 11.
  • the user P may make an emergency contact with a manager stationed in, for example, a management room of a building 2 to which the elevator 1 is applied.
  • the elevator 1 may be provided with only one unit 11. At this time, the elevator 1 does not have to be equipped with the group management device.
  • FIG. 8 is a hardware configuration diagram of a main part of the emergency communication system 7 according to the first embodiment.
  • Each function of the emergency communication system 7 can be realized by a processing circuit.
  • the processing circuit includes at least one processor 100a and at least one memory 100b.
  • the processing circuit may include at least one dedicated hardware 200 with or as a substitute for the processor 100a and the memory 100b.
  • each function of the emergency communication system 7 is realized by software, firmware, or a combination of software and firmware. At least one of the software and firmware is written as a program. The program is stored in the memory 100b. The processor 100a realizes each function of the emergency communication system 7 by reading and executing the program stored in the memory 100b.
  • the processor 100a is also referred to as a CPU (Central Processing Unit), a processing device, an arithmetic unit, a microprocessor, a microcomputer, and a DSP.
  • the memory 100b is composed of, for example, a non-volatile or volatile semiconductor memory such as a RAM, a ROM, a flash memory, an EPROM, or an EEPROM.
  • the processing circuit includes the dedicated hardware 200
  • the processing circuit is realized by, for example, a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or a combination thereof.
  • Each function of the emergency communication system 7 can be realized by a processing circuit. Alternatively, each function of the emergency communication system 7 can be collectively realized by a processing circuit. For each function of the emergency communication system 7, a part may be realized by the dedicated hardware 200, and the other part may be realized by software or firmware. In this way, the processing circuit realizes each function of the emergency communication system 7 by the dedicated hardware 200, software, firmware, or a combination thereof.
  • the emergency contact system related to this disclosure can be applied to elevators.

Landscapes

  • Indicating And Signalling Devices For Elevators (AREA)
  • Maintenance And Inspection Apparatuses For Elevators (AREA)

Abstract

L'invention fournit un système de contact d'urgence qui est destiné à réduire la sensation d'insécurité de l'utilisateur en cas d'urgence dans un ascenseur. Ce système de contact d'urgence (7) est équipé d'un émetteur (23), d'une partie communication (29) et d'une partie commande (32). L'émetteur (23) agencé dans l'ascenseur (1), émet par signaux radio des informations d'identification identifiant l'émetteur (23) vers un terminal portable (5) porté par l'utilisateur (P). Le terminal portable (5) transmet des informations de mise en œuvre lorsqu'il reçoit les informations d'identification provenant de l'émetteur (23). La partie communication (29) reçoit les informations de mise en œuvre transmises en provenance du terminal portable (5). Les informations de mise en œuvre incluent les informations d'identification reçues par le terminal portable (5), et des informations de configuration indiquant si un appel vocal est autorisé ou non. La partie commande (32) commute sur la base des informations de configuration un procédé de contact d'urgence bidirectionnel avec le terminal portable (5), entre contact vocal et contact par message via des informations visuelles, dans le cas où la cage (15) de l'ascenseur (1) se trouve en arrêt d'urgence après réception des informations de mise en œuvre par la partie communication (29).
PCT/JP2020/035102 2020-09-16 2020-09-16 Système de contact d'urgence pour ascenseur WO2022059096A1 (fr)

Priority Applications (3)

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PCT/JP2020/035102 WO2022059096A1 (fr) 2020-09-16 2020-09-16 Système de contact d'urgence pour ascenseur
JP2022550094A JP7226665B2 (ja) 2020-09-16 2020-09-16 エレベーターの非常連絡システム
CN202080105214.9A CN116137856B (zh) 2020-09-16 2020-09-16 电梯的紧急联络系统

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Publication number Priority date Publication date Assignee Title
JP2007331849A (ja) * 2006-06-12 2007-12-27 Mitsubishi Electric Corp エレベータの非常通話装置
JP2011126613A (ja) * 2009-12-15 2011-06-30 Toshiba Elevator Co Ltd エレベータの運転制御装置
JP2014172676A (ja) * 2013-03-06 2014-09-22 Hitachi Building Systems Co Ltd エレベータの監視システム
JP2018083691A (ja) * 2016-11-24 2018-05-31 東芝エレベータ株式会社 エレベータシステム
JP6597949B1 (ja) * 2019-03-13 2019-10-30 三菱電機ビルテクノサービス株式会社 エレベーターの通報処理装置およびエレベーターの通報処理システム
WO2020065764A1 (fr) * 2018-09-26 2020-04-02 三菱電機ビルテクノサービス株式会社 Système d'ascenseur et terminal mobile
JP6747626B1 (ja) * 2019-03-15 2020-08-26 三菱電機ビルテクノサービス株式会社 エレベーターの自動呼び登録システム

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Publication number Priority date Publication date Assignee Title
WO2017090187A1 (fr) * 2015-11-27 2017-06-01 三菱電機株式会社 Système d'ascenseur, terminal de communication et dispositif de commande

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2007331849A (ja) * 2006-06-12 2007-12-27 Mitsubishi Electric Corp エレベータの非常通話装置
JP2011126613A (ja) * 2009-12-15 2011-06-30 Toshiba Elevator Co Ltd エレベータの運転制御装置
JP2014172676A (ja) * 2013-03-06 2014-09-22 Hitachi Building Systems Co Ltd エレベータの監視システム
JP2018083691A (ja) * 2016-11-24 2018-05-31 東芝エレベータ株式会社 エレベータシステム
WO2020065764A1 (fr) * 2018-09-26 2020-04-02 三菱電機ビルテクノサービス株式会社 Système d'ascenseur et terminal mobile
JP6597949B1 (ja) * 2019-03-13 2019-10-30 三菱電機ビルテクノサービス株式会社 エレベーターの通報処理装置およびエレベーターの通報処理システム
JP6747626B1 (ja) * 2019-03-15 2020-08-26 三菱電機ビルテクノサービス株式会社 エレベーターの自動呼び登録システム

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CN116137856A (zh) 2023-05-19
JP7226665B2 (ja) 2023-02-21
JPWO2022059096A1 (fr) 2022-03-24

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