WO2022044795A1

WO2022044795A1 - Ordering system and ordering method

Info

Publication number: WO2022044795A1
Application number: PCT/JP2021/029536
Authority: WO
Inventors: 博行中島; 恭英加藤; 守山内
Original assignee: エヌ・ティ・ティ・コミュニケーションズ株式会社
Priority date: 2020-08-25
Filing date: 2021-08-10
Publication date: 2022-03-03

Abstract

A smartphone (10) acquires access information of an information processing device (20) and, using the access information, issues a request for menu information of a commercial establishment to the information processing device (20). Furthermore, the information processing device (20), upon accepting the request for menu information from the smartphone (10), acquires menu information corresponding to the commercial establishment and transmits the menu information to the smartphone (10). Then, the smartphone (10), upon acquiring the menu information from the information processing device (20), displays a menu screen by using the menu information, the menu screen making it possible to accept orders. Furthermore, the smartphone (10), upon accepting an order via the menu screen, issues a notification of information concerning the order. Furthermore, a commercial establishment device (30), upon receiving the information concerning the order from the smartphone (10), stores the information concerning the order in an order information DB (33).

Description

Ordering system and ordering method

The present invention relates to an ordering system and an ordering method.

Conventionally, there is known a self-ordering system in which a customer (user) operates a dedicated terminal installed on a table by himself / herself when placing an order in a restaurant or the like. In such a system, for example, a plurality of users who enter the store together and arrive at the same table share one dedicated terminal and place an order. In addition, the user can display the order history or request accounting processing by operating the dedicated terminal.

Japanese Unexamined Patent Publication No. 2020-77145

However, in the conventional self-order system, since a plurality of users use the dedicated terminal installed on the table, there is a problem that each of the plurality of users cannot freely place an order. It is conceivable to install a plurality of dedicated terminals on the table, but in this case, there is a problem that the cost is high.

In order to solve the above-mentioned problems and achieve the object, the ordering system of the present invention is an ordering system having a user terminal, an information processing device, and a store device, and the user terminal is the information processing device. An acquisition unit that acquires access information, a request unit that requests store menu information from the information processing device using the access information acquired by the acquisition unit, and acquisition of the menu information from the information processing device. If the order is received from the display unit that displays the menu screen that can accept the order using the menu information and the menu screen displayed by the display unit, the information of the order is used. When the notification unit for notifying the information processing device and the information processing device receive the request for the menu information from the user terminal, the notification unit acquires the menu information corresponding to the store and sends the menu information to the user terminal. The menu information transmission unit to be transmitted, the order information transmission unit to transmit the order information to the store device when the order information is received from the user terminal, and the store device to transmit the order information. When received, it is characterized by having a storage unit for storing the order information in the storage unit.

Further, the ordering method of the present invention is an ordering method executed by an ordering system having a user terminal, an information processing device, and a store device, and the user terminal acquires access information of the information processing device. A request process in which the user terminal requests the information processing device for store menu information using the access information acquired in the acquisition process, and the information processing device requests the menu information. When received from the user terminal, the menu information transmission step of acquiring the menu information corresponding to the store and transmitting the menu information to the user terminal, and the user terminal receiving the menu information from the information processing device. When acquired, the display step of displaying a menu screen capable of accepting an order using the menu information, and when the user terminal accepts an order from the menu screen displayed by the display step, the order is received. A notification process for notifying the information processing device of the order information, and order information for transmitting the order information to the store device when the information processing device receives the order information from the user terminal. It is characterized by including a transmission step and a storage step of storing the order information in a storage unit when the store device receives the order information.

According to the present invention, there is an effect of providing a system in which a plurality of users can freely place an order without incurring a cost.

FIG. 1 is a block diagram showing an example of an ordering system according to the first embodiment. FIG. 2 is a diagram illustrating a processing example in the ordering system according to the first embodiment. FIG. 3 is a diagram illustrating a display example of a dedicated tablet installed in a store. FIG. 4 is a diagram illustrating a display example of a smartphone. FIG. 5 is a diagram illustrating a display example of a smartphone. FIG. 6 is a diagram illustrating a display example of a smartphone. FIG. 7 is a diagram illustrating a display example of a smartphone. FIG. 8 is a sequence diagram showing an example of a processing flow in the ordering system according to the first embodiment. FIG. 9 is a diagram showing a computer that executes a program.

Hereinafter, embodiments of the ordering system and the ordering method according to the present application will be described in detail based on the drawings. It should be noted that this embodiment does not limit the ordering system and the ordering method according to the present application.

[First Embodiment]
In the following embodiment, the configuration of the ordering system according to the first embodiment, the flow of processing in the ordering system will be described in order, and finally, the effect of the first embodiment will be described.

[Order system configuration]
FIG. 1 is a block diagram showing an example of an ordering system according to the first embodiment. The ordering system according to the first embodiment includes a smartphone 10 owned by a user, an information processing device 20, a store device 30, a tablet 40 installed in the store, a DB server 50, and a server device 60. .. It is assumed that the smartphone 10, the information processing device 20, the DB server 50, and the server device 60 owned by the user communicate with each other via the Internet 70.

Further, the store device 30 and the server device 60 shall communicate with each other via a LAN (Local Area Network) 80. The configuration shown in FIG. 1 is only an example, and the specific configuration and the number of each device are not particularly limited. Further, the form of the network shown in FIG. 1 is only an example, and each device may communicate via an arbitrary communication network such as the Internet, LAN or VPN (Virtual Private Network) regardless of whether it is wired or wireless. good.

In the ordering system according to the first embodiment, a user who has entered a store such as a restaurant can read a QR code (registered trademark) in the store with his / her own smartphone 10 to display a menu on the smartphone 10. Display. Then, the user selects a product from the smartphone 10 and places an order.

The smartphone 10 is a terminal device owned by the user. The smartphone 10 has an acquisition unit 11, a request unit 12, a display unit 13, and a notification unit 14. The acquisition unit 11 acquires the access information of the information processing apparatus 20. For example, the acquisition unit 11 reads the QR code prepared for each table in the store and acquires the URL as access information.

More specifically, the user operates the tablet 40 dedicated to the store installed on the table of the store to display the QR code on the tablet 40. Then, the user performs an operation of reading the QR code by the camera function of the smartphone 10. As a result, the acquisition unit 11 reads the QR code and acquires the URL to the information processing apparatus 20. Further, in addition to the URL, this QR code shall include information for identifying a store, information for identifying a table, a slip number, and the like. Further, it is assumed that the URL includes information for identifying the store, information for identifying the table, a query character string in which the slip number and the like are encrypted.

Further, the acquisition unit 11 may acquire access information by reading, for example, a QR code prepared for each table in the store and updated at predetermined time intervals. That is, the tablet 40 in the store can prevent misuse such as an order by a user of another table by changing the displayed QR code at predetermined time intervals. Further, the timing of changing the QR code may be any timing, and for example, the QR code may be changed every time the customers at the table are replaced (every time the accounting is completed).

The request unit 12 requests the information processing device 20 for store menu information using the access information acquired by the acquisition unit 11. For example, the request unit 12 first accesses the information processing apparatus 20 using a URL, accesses the DB server 50 by a redirect, and acquires UI information. Here, the UI information is, for example, a framework for constructing a user interface. For example, the request unit 12 acquires "Vue.js.App", which is a JavaScript (registered trademark) framework for constructing a UI required for a WEB application or the like, as an example of the framework.

After that, the request unit 12 requests the menu from the information processing device 20, and acquires the menu data stored in the menu information DB 52 of the DB server 50 via the information processing device 20.

When the display unit 13 acquires the menu information from the information processing device, the display unit 13 displays the menu screen on which the order can be accepted by using the menu information. Further, the display unit 13 may display the order history ordered in the table unit and the order history ordered in the user unit in a switchable manner according to the operation of the user. For example, the display unit 13 displays a screen for selecting an icon corresponding to the user, and when the operation of selecting the icon is accepted by the user and displays the order history, the display unit 13 together with each ordered product. , The icon corresponding to the user who ordered each product may be displayed. A display example of the menu screen and the order history will be described later with reference to FIGS. 4 to 7.

When the notification unit 14 receives an order from the menu screen displayed by the display unit 13, the notification unit 14 notifies the information processing device 20 of the information of the order. For example, the notification unit 14 notifies the information processing apparatus 20 of the order information each time the user operates the smartphone 10 from the menu screen to perform an ordering operation. The information processing device 20 transfers order information to the store device 30 via the server device 60 and the LAN 80.

The information processing device 20 performs various processes in response to various requests received from the smartphone 10. For example, the information processing apparatus 20 is an API gateway having various functions for API utilization by API (Application Programming Interface) users. For example, the information processing device 20 which is an API gateway converts the data or functions provided by the DB server 50 and the server device 60 into APIs, and manages the provision of these APIs.

Further, the information processing apparatus 20 has a menu information transmission unit 21 and an order information transmission unit 22. When the menu information transmission unit 21 receives the menu information request from the smartphone 10, the menu information transmission unit 21 acquires the menu information corresponding to the store and transmits the menu information to the smartphone 10.

For example, first, when the menu information transmission unit 21 receives an access using a URL from a smartphone that has read the QR code, it decodes the query string included in the URL, and information that identifies the store, information that identifies the table, By acquiring the slip number and redirecting the smartphone 10 to the DB server 50, the smartphone 10 is made to acquire the UI information. After that, when the menu information transmission unit 21 receives the menu request from the smartphone 10, it requests the DB server 50 for the menu data corresponding to the acquired store identification information, and acquires the menu data. , Send menu data to the smartphone 10.

When the order information transmission unit 22 receives the order information from the smartphone 10, the order information transmission unit 22 transmits the order information to the store device 30. For example, the order information transmission unit 22 transfers the order information to the server device 60 and transmits the order information to the store device 30 via the server device 60.

The store device 30 is a server device on the store side. The store appliance 30 has a storage unit 31, a menu information DB 32, and an order information DB 33.

When the storage unit 31 receives the order information from the smartphone 10, the storage unit 31 stores the order information in the order information DB 33. For example, the storage unit 31 stores the order information received from the smartphone 10 via the information processing device 20 and the server device 60 in the order information DB 33. Here, the storage unit 31 is associated with, for example, a user ID that identifies the user who ordered the product, a store ID that identifies the store, a table ID that identifies the table, and a table ID that identifies the ordered product. The slip number is stored in the order information DB 33.

The menu information DB 32 stores menu data in the store. For example, the menu information DB 32 stores a product ID, a product name, a product price, a product image, and the like in association with each other.

The order information DB 33 stores the history information of the order ordered by the user. For example, the order information DB 33 stores a user ID, a store ID, a table ID, a product ID of an ordered product, a quantity of each product ordered, a slip number, and the like. Further, the order information DB 33 also stores flag information indicating whether or not accounting has been performed.

The tablet 40 is a dedicated device installed in a store. For example, the tablet 40 is installed for each table and displays a QR code for ordering from the user's smartphone 10 according to the user's operation. In this system, the tablet 40 is not indispensable. For example, the QR code may be displayed on the signage in the store, or the paper on which the QR code is printed may be attached to the table in the store. May be good.

The DB server 50 is a server device having a DB for storing various information in a data format (for example, JSON (JavaScript Object Notation) format) for the smartphone 10. For example, the DB server 50 has a UI information DB 51 and a menu information DB 52.

The UI information DB 51 stores a framework for constructing a user interface as UI information. For example, the UI information DB 51 stores "Vue.js.App", which is a JavaScript framework for constructing a UI required for a WEB application or the like, as an example of the framework.

The menu information DB 52 stores the menu data of each store. For example, the menu information DB 52 stores the product ID of each store, the name of the product, the price of the product, and the image of the product in association with the store ID as the menu data of each store. The data stored in the menu information DB 52 has the same contents as the data in the menu information DB 32, but the data format of the data stored in the menu information DB 52 is for the smartphone 10 such as JSON (JavaScript Object Notation) format. In contrast to the data format, the data format of the data stored in the menu information DB 52 of the store device 30 is assumed to be a unique data format (for example, CSV format) by the store device 30. Further, it is assumed that the data stored in the menu information DB 52 is appropriately updated with the latest data in the menu information DB 32.

The server device 60 is a server device that performs various processes. For example, the server device 60 is a cloud computing service platform that provides various services on the cloud. The server device 60 receives a request from the information processing device 20 and executes various processes. For example, when the server device 60 receives the order information registration request from the information processing device 20, the server device 60 causes the store device 30 to register the order information. Further, when the server device 60 receives the request for menu data from the information processing device 20, it acquires the menu information from the store device 30, converts the menu information into data for a smartphone, and transmits it to the information processing device 20. do.

Here, a processing example in the ordering system according to the first embodiment will be described with reference to FIG. FIG. 2 is a diagram illustrating a processing example in the ordering system according to the first embodiment. As illustrated in FIG. 2, the smartphone 10 reads the QR code displayed on the tablet 40 installed for each table in the store and acquires the URL as access information.

Then, the smartphone 10 requests the information processing device 20 for the menu information of the store by using the URL. When the information processing device 20 receives an access using a URL from a smartphone that has read the QR code, it decodes the query string included in the URL and acquires information for identifying the store, information for identifying the table, and a slip number. At the same time, the smartphone 10 is redirected to the DB server 50.

Then, the smartphone 10 accesses the DB server 50 by redirection, requests the UI information (Vue.js.App) from the DB server 50, and acquires the UI information. Subsequently, the smartphone 10 requests a menu from the information processing device 20.

When the information processing apparatus 20 receives the menu request from the smartphone 10, the information processing apparatus 20 requests the DB server 50 for the menu data corresponding to the acquired store identification information, acquires the menu data, and obtains the menu data. The data is cached and the menu data is transmitted to the smartphone 10. The information processing apparatus 20 periodically (for example, every 10 minutes) requests the DB server 50 for the menu data, and updates the menu data with the latest menu data. For example, since the menu data includes out-of-stock information, the information processing apparatus 20 can update the out-of-stock information to the latest menu data. ..

When the smartphone 10 acquires menu data from the information processing device 20, it displays a menu screen on which orders can be accepted by using the menu data and UI information. Then, when the smartphone 10 accepts an order (order) from the displayed menu screen, the smartphone 10 notifies the information processing apparatus 20 of the information of the order. After that, the information processing device 20 transfers the order information to the server device 60 and transmits the order information to the store device 30 via the server device 60.

It should be noted that when the user performs accounting, he / she calls the clerk to perform the accounting by touching the button for calling the clerk or the accounting button displayed on the screen of the smartphone 10. Further, the accounting may be performed using electronic money or a credit card managed by the smartphone 10.

Next, FIG. 3 is a diagram illustrating a display example of the dedicated tablet 40 installed in the store. As illustrated in FIG. 3, the user operates the tablet 40 dedicated to the store installed on the table of the store to display the QR code on the tablet 40. In the example of FIG. 3, the user touches the "order with smartphone" button displayed on the tablet 40 to display the QR code on the tablet 40. Then, the user performs an operation of reading the QR code with the camera function of the smartphone 10 or the like, and moves the user to a dedicated Web page.

Subsequently, a display example of the smartphone 10 will be described with reference to FIGS. 4 to 7. FIG. 4 is a diagram illustrating a display example of a smartphone. As illustrated in FIG. 4, the smartphone 10 displays a plurality of characters, allows the user to select the characters, and then displays the top screen of the menu display. In the example of FIG. 4, the smartphone 10 displays a plurality of animals as a plurality of characters and causes the user to select them. Then, when the user selects "lion" from a plurality of animals, the smartphone 10 displays a confirmation screen confirming whether the selected character is acceptable, and when the "OK" button is touched, the smartphone 10 displays a confirmation screen. , Display the top screen.

Subsequently, as illustrated in FIG. 5, the smartphone 10 displays a list of images of products that can be ordered. The user touches the image of the product to be ordered from the products displayed on the smartphone 10, selects the number of orders, and touches the "order" button. Then, the smartphone 10 displays the order confirmation screen. When the user touches the "OK" button displayed on the smartphone 10, the order is confirmed. That is, when the user touches the "OK" button displayed on the smartphone 10, the smartphone 10 notifies the information processing apparatus 20 of the confirmed order information. After that, the information processing device 20 notifies the store device 30 of the confirmed order information.

Further, as illustrated in FIG. 6, the smartphone 10 may display a confirmation screen for confirming the order history and the order amount. In the example of FIG. 6, when the user touches the "order confirmation" button, the smartphone 10 displays the order history and the total amount of the products ordered from the smartphone 10. Further, when the user touches "this table" at the upper part of the screen, the smartphone 10 displays the order history of all the products ordered from the same table. Here, the smartphone 10 displays the character of the ordered smartphone for each product in the order history of all the products ordered from the same table, so that who (which smartphone) ordered the product can be identified. It can be discriminated.

Further, as illustrated in FIG. 7, the smartphone 10 calls the clerk when the "call clerk" button is touched by the user and the "OK" button is further touched on the subsequent screen. That is, when the user touches the "OK" button displayed on the smartphone 10, the smartphone 10 notifies the information processing device 20 of the clerk call via the server device 60. After that, the information processing device 20 notifies the store device 30 of the store clerk call.

[Order system processing procedure]
Next, an example of the processing procedure in the ordering system according to the first embodiment will be described with reference to FIG. FIG. 8 is a sequence diagram showing an example of a processing flow in the ordering system according to the first embodiment.

As shown in FIG. 8, the smartphone 10 of the ordering system reads the QR code prepared for each table in the store (step S101). For example, the smartphone 10 reads the QR code displayed on the tablet 40 installed at each table in the store and acquires the URL as access information. Then, the smartphone 10 accesses the acquired URL (step S102).

Then, when the information processing apparatus 20 receives the access using the URL from the smartphone 10 that has read the QR code, the information processing apparatus 20 decodes the query character string included in the URL (step S103). As a result, the information processing apparatus 20 acquires the store identification information, the table identification information, and the slip number included in the query character string. Then, the information processing apparatus 20 instructs the smartphone 10 to be redirected to the DB server 50 (step S104).

Then, the smartphone 10 accesses the DB server 50 by redirection, requests the DB server 50 to acquire the UI information (Vue.js.App) (step S105), and acquires the UI information (step S106). Subsequently, the smartphone 10 requests the information processing device 20 for the menu (step S107).

Then, when the information processing apparatus 20 receives the menu request from the smartphone 10, the information processing apparatus 20 requests the DB server 50 for the menu data corresponding to the acquired store identification information (step S108), and the menu data. (Step S109). Subsequently, the information processing device 20 transmits the menu data to the smartphone 10.

The smartphone 10 acquires the menu data transmitted from the information processing device 20 (step S110). Then, the smartphone 10 displays a menu screen on which orders can be accepted by using the menu data and UI information (step S111). Then, when the smartphone 10 receives an order (order) from the displayed menu screen, the smartphone 10 notifies the information processing apparatus 20 of the information of the order (step S112). After that, the information processing device 20 transfers the order information to the server device 60 (step S113). Further, the server device 60 transfers the order information to the store device 30 (step S114). Then, when the store device 30 receives the order information from the server device 60, the store device 30 stores the order information in the order information DB 33 (step S115).

[Effect of the first embodiment]
In the ordering system according to the first embodiment, the smartphone 10 acquires the access information of the information processing device 20, and requests the information processing device 20 for the menu information of the store by using the access information. Then, when the information processing apparatus 20 receives the request for menu information from the smartphone 10, the menu information corresponding to the store is acquired and the menu information is transmitted to the smartphone 10. Subsequently, when the smartphone 10 acquires the menu information from the information processing apparatus 20, the smartphone 10 displays a menu screen on which an order can be accepted by using the menu information. Then, when the smartphone 10 accepts the order from the menu screen, the information processing device 20 is notified of the information of the order. Then, when the information processing device 20 receives the order information from the smartphone 10, the order information is transmitted to the store device 30. After that, when the store appliance 30 receives the order information from the smartphone 10, the order information is stored in the order information DB 33. Therefore, in the ordering system, each of a plurality of users can freely place an order without incurring a cost.

That is, in the ordering system according to the first embodiment, the store can accept orders from the user's smartphone 10 while using the existing system such as the store device 30, so that a new existing system can be used. It is possible to suppress the purchase cost of the dedicated terminal when trying to introduce it, the running cost when using it, and the like, and it is possible to suppress the cost. Further, in the ordering system according to the first embodiment, it is possible to easily place an order from one's own smartphone 10 by displaying an ordering screen on a browser without downloading an application to the smartphone 10. be. Further, in the ordering system according to the first embodiment, since the user can place an order from his / her own smartphone 10, the concern about virus infection of the visitor to the dedicated terminal used by an unspecified number of people should be dispelled. Is possible.

Further, in the ordering system according to the first embodiment, the smartphone 10 reads the QR code prepared for each table in the store and acquires the access information. Therefore, on the store side, it is possible to allow each of a plurality of users to freely place an order from their smartphone 10 simply by preparing a QR code. Further, in the above-mentioned example of FIG. 1 and the like, the case where the tablet 40 is installed on the store side has been described, but the QR code may be prepared without installing the tablet 40, and the tablet 40 dedicated to the store may be prepared. It is possible for each of a plurality of users to freely place an order without providing.

Further, in the ordering system according to the first embodiment, the smartphone 10 reads a QR code, which is a QR code prepared for each table in the store and is updated at predetermined time intervals, and acquires access information. .. As a result, by changing the QR code displayed on the tablet 40 in the store at predetermined time intervals, it is possible to prevent misuse such as an order by a user at another table.

Further, in the ordering system according to the first embodiment, the smartphone 10 displays the order history ordered in table units and the order history ordered in user units in a switchable manner according to the user's operation. As a result, the user can check the order history ordered by the table unit and the order history ordered by himself / herself on his / her smartphone 10.

Further, in the ordering system according to the first embodiment, the smartphone 10 displays a screen for selecting an icon corresponding to the user, and displays the order history when the operation for selecting the icon is accepted by the user. If so, the icon corresponding to the user who ordered each product is displayed together with each ordered product. As a result, the smartphone 10 can display a screen for easily confirming which user ordered which product.

In each of the above-described embodiments, the case where the smartphone 10 acquires the URL of the information processing apparatus 20 by reading the QR code has been described, but the present invention is not necessarily limited to this. For example, when the user makes a reservation from the reservation site of the store on the smartphone 10, the URL of the information processing apparatus 20 may be acquired from the reservation site. In this case, it is possible to set the validity period so that the order can be placed by the ordering system only in the usage time zone of the reserved store at the URL.

(System configuration, etc.)
Further, each component of each of the illustrated devices is a functional concept, and does not necessarily have to be physically configured as shown in the figure. That is, the specific form of distribution / integration of each device is not limited to the one shown in the figure, and all or part of them may be functionally or physically distributed / physically distributed in any unit according to various loads and usage conditions. Can be integrated and configured. Further, each processing function performed by each device may be realized by a CPU and a program analyzed and executed by the CPU, or may be realized as hardware by wired logic.

Further, among the processes described in the present embodiment, all or part of the processes described as being automatically performed can be manually performed, or the processes described as being manually performed can be performed. All or part of it can be done automatically by a known method. In addition, the processing procedure, control procedure, specific name, and information including various data and parameters shown in the above document and drawings can be arbitrarily changed unless otherwise specified.

(program)
Further, it is also possible to create a program in which the processes executed by the smartphone 10, the information processing device 20, the store device 30, the tablet 40, the DB server 50, and the server device 60 described in the above embodiment are described in a language that can be executed by a computer. can. For example, it is possible to create a program in which the processes executed by the smartphone 10, the information processing device 20, the store device 30, the tablet 40, the DB server 50, and the server device 60 according to the embodiment are described in a language that can be executed by a computer. In this case, the same effect as that of the above embodiment can be obtained by executing the program by the computer. Further, the same processing as that of the above embodiment may be realized by recording the program on a computer-readable recording medium, reading the program recorded on the recording medium into the computer, and executing the program.

FIG. 9 is a diagram showing a computer that executes a program. As illustrated in FIG. 9, the computer 1000 includes, for example, a memory 1010, a CPU (Central Processing Unit) 1020, a hard disk drive interface 1030, a disk drive interface 1040, a serial port interface 1050, a video adapter 1060, and the like. It has a network interface 1070 and each of these parts is connected by a bus 1080.

The memory 1010 includes a ROM (Read Only Memory) 1011 and a RAM 1012, as illustrated in FIG. The ROM 1011 stores, for example, a boot program such as a BIOS (Basic Input Output System). The hard disk drive interface 1030 is connected to the hard disk drive 1090, as illustrated in FIG. The disk drive interface 1040 is connected to the disk drive 1100 as illustrated in FIG. For example, a removable storage medium such as a magnetic disk or an optical disk is inserted into the disk drive 1100. The serial port interface 1050 is connected to, for example, a mouse 1110 and a keyboard 1120, as illustrated in FIG. The video adapter 1060 is connected, for example, to a display 1130, as illustrated in FIG.

Here, as illustrated in FIG. 9, the hard disk drive 1090 stores, for example, the OS 1091, the application program 1092, the program module 1093, and the program data 1094. That is, the above program is stored in, for example, the hard disk drive 1090 as a program module in which a command executed by the computer 1000 is described.

Further, the various data described in the above embodiment are stored as program data in, for example, a memory 1010 or a hard disk drive 1090. Then, the CPU 1020 reads the program module 1093 and the program data 1094 stored in the memory 1010 and the hard disk drive 1090 into the RAM 1012 as needed, and executes various processing procedures.

The program module 1093 and program data 1094 related to the program are not limited to those stored in the hard disk drive 1090, and may be stored in, for example, a removable storage medium and read by the CPU 1020 via a disk drive or the like. .. Alternatively, the program module 1093 and the program data 1094 related to the program are stored in another computer connected via a network (LAN (Local Area Network), WAN (Wide Area Network), etc.), and are stored via the network interface 1070. It may be read by the CPU 1020.

The above embodiments and modifications thereof are included in the invention described in the claims and the equivalent scope thereof, as included in the technology disclosed in the present application.

10 Smartphone 11 Acquisition unit 12 Request unit 13 Display unit 14 Notification unit 20 Information processing device 21 Menu information transmission unit 22 Order information transmission unit 30 Store equipment 31 Storage unit 32 Menu information DB
33 Order information DB
40 Tablet 50 DB Server 51 UI Information DB
52 Menu information DB
60 Server device

Claims

An ordering system having a user terminal, an information processing device, and a store device.
The user terminal is
The acquisition unit that acquires the access information of the information processing device,
A request unit that requests store menu information from the information processing device using the access information acquired by the acquisition unit, and a request unit.
When the menu information is acquired from the information processing device, a display unit that displays a menu screen capable of accepting an order using the menu information, and a display unit.
When an order is received from the menu screen displayed by the display unit, a notification unit for notifying the information processing apparatus of the information of the order and a notification unit.
The information processing device is
When the request for the menu information is received from the user terminal, the menu information transmission unit that acquires the menu information corresponding to the store and transmits the menu information to the user terminal,
When the order information is received from the user terminal, the order information transmission unit that transmits the order information to the store device, and the order information transmission unit.
The store device is
When the order information is received, a storage unit that stores the order information in the storage unit and a storage unit that stores the order information.
An ordering system characterized by having.
The ordering system according to claim 1, wherein the acquisition unit reads a QR code prepared for each table in the store and acquires the access information.
The acquisition unit is the QR code prepared for each table in the store, and the QR code updated at a predetermined time is read, and the access information is acquired, according to claim 1. Ordering system.
The ordering system according to claim 1, wherein the display unit switchesably displays an order history ordered in a table unit and an order history ordered in a user unit according to a user operation.
The display unit displays a screen for selecting an icon corresponding to the user, and when the operation of selecting the icon is accepted by the user, and when displaying the order history, each of the ordered products is displayed together with each product. The ordering system according to claim 1, wherein an icon corresponding to each user who ordered the product is displayed.
It is an ordering method executed by an ordering system having a user terminal, an information processing device, and a store device.
The acquisition process in which the user terminal acquires the access information of the information processing device,
A requesting process in which the user terminal requests store menu information from the information processing device using the access information acquired by the acquisition process.
When the information processing device receives the request for the menu information from the user terminal, the menu information transmission step of acquiring the menu information corresponding to the store and transmitting the menu information to the user terminal,
When the user terminal acquires the menu information from the information processing device, the display step of displaying a menu screen capable of accepting an order by using the menu information.
When the user terminal receives an order from the menu screen displayed by the display process, a notification process for notifying the information processing apparatus of the information of the order and a notification process.
When the information processing device receives the order information from the user terminal, the order information transmission step of transmitting the order information to the store device and the order information transmission step.
When the store device receives the order information, a storage step of storing the order information in the storage unit and a storage process.
An ordering method characterized by including.