WO2020125663A1 - 投币式洗衣店利用辅助系统 - Google Patents

投币式洗衣店利用辅助系统 Download PDF

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Publication number
WO2020125663A1
WO2020125663A1 PCT/CN2019/126237 CN2019126237W WO2020125663A1 WO 2020125663 A1 WO2020125663 A1 WO 2020125663A1 CN 2019126237 W CN2019126237 W CN 2019126237W WO 2020125663 A1 WO2020125663 A1 WO 2020125663A1
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WO
WIPO (PCT)
Prior art keywords
laundry
information
coin
washing
operated
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/CN2019/126237
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English (en)
French (fr)
Inventor
卫刚刚
结城武成
川岛晓
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Qingdao Haier Washing Machine Co Ltd
Haier Smart Home Co Ltd
Aqua Co Ltd
Original Assignee
Qingdao Haier Washing Machine Co Ltd
Haier Smart Home Co Ltd
Aqua Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Qingdao Haier Washing Machine Co Ltd, Haier Smart Home Co Ltd, Aqua Co Ltd filed Critical Qingdao Haier Washing Machine Co Ltd
Priority to CN201980084721.6A priority Critical patent/CN113260758B/zh
Publication of WO2020125663A1 publication Critical patent/WO2020125663A1/zh
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • D—TEXTILES; PAPER
    • D06—TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
    • D06F—LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
    • D06F33/00—Control of operations performed in washing machines or washer-dryers 
    • D06F33/30—Control of washing machines characterised by the purpose or target of the control 
    • D—TEXTILES; PAPER
    • D06—TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
    • D06F—LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
    • D06F95/00—Laundry systems or arrangements of apparatus or machines; Mobile laundries 
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems

Definitions

  • the present invention relates to a system for assisting the use of coin-operated laundry.
  • a coin-operated laundry is a shop provided with a plurality of laundry facilities that perform washing of clothes and cloth products according to payment of fees.
  • the user takes the laundry to the coin-operated laundry, puts coins into the empty laundry facility to pay the fee, and puts the laundry into the laundry facility to cause the laundry facility to perform washing and the like. Then, at the end of washing, etc., go to the coin-operated laundry again to retrieve the washed laundry.
  • washing includes various treatments performed on clothes and cloth products, such as washing treatment, drying treatment, washing and drying treatment, sterilization treatment, and the like.
  • washing machine a small washing machine with a small capacity, a large washing machine with a large capacity, a washing machine with special functions for washing sports shoes, bedding, etc. can be installed.
  • Patent Document 1 Japanese Patent Laid-Open No. 2005-339046
  • the present invention has been made in view of the foregoing circumstances, and an object of the present invention is to provide a technology for improving user convenience by assisting users to make full use of coin-operated laundry.
  • the present invention adopts the following scheme.
  • the coin-operated laundry utilization system of the present invention includes: a storage unit that stores a laundry machine database including information of a plurality of coin-operated laundry machines and laundry machines installed in each coin-operated laundry machine; and laundry information An acquisition unit acquires laundry information as information related to laundry at a terminal device on the user side; a laundry equipment extraction unit extracts laundry suitable for washing of the laundry from the laundry equipment database based on the laundry information Equipment; and a laundry equipment information notification section, which notifies the terminal device of the extracted laundry equipment and the coin-operated laundry provided with the laundry equipment.
  • the laundry information acquisition unit causes the display unit of the terminal device to display a plurality of images respectively corresponding to laundry of different weights, and from all The user accepts the selection of any one of the plurality of images, obtains the weight of the laundry corresponding to the selected image as the laundry information, and the laundry device extraction section extracts the weight corresponding to the laundry Capacity of laundry equipment.
  • a washing time prediction unit that predicts the washing time based on the laundry information
  • the laundry facility information notification unit will predict the predicted washing The time is notified to the terminal device.
  • the laundry equipment database includes operation schedules of the laundry equipment respectively provided in the plurality of coin-operated laundry.
  • the laundry equipment information notification unit notifies the terminal device of the extracted operation schedule of the laundry equipment.
  • the terminal device includes a reservation acceptance unit that accepts a reservation of the extracted laundry facility.
  • the laundry facility is provided with an end time prediction unit that is based on The actual time required for the part of the process predicts the time required for the remaining process, thereby predicting the scheduled end time of washing, which is reflected in the operation schedule of the laundry equipment in the laundry equipment database.
  • the laundry device suitable for washing and the coin-operated laundry provided with the laundry device are notified to the terminal device. Therefore, the user can appropriately select a laundry device suitable for his laundry from various laundry devices installed in a plurality of coin laundry. As a result, the user can make full use of the coin-operated laundry, which improves the user's convenience.
  • a washing machine with a capacity not suitable for the weight of their laundry is used.
  • a user selects an image similar to his laundry from a plurality of images displayed on the terminal device, and is notified of a suitable laundry facility with a capacity corresponding to the weight of the laundry. Therefore, it is possible to avoid wasting washing time, costs, or inability to perform sufficient washing by using the notified laundry equipment.
  • the terminal device when a user inputs laundry information related to his laundry to the terminal device, the terminal device is notified of the washing time. Since the washing time can be grasped without going to the coin-operated laundry, the user's convenience is further improved.
  • the operation schedule is also notified to the terminal device. If the operation schedule can be grasped, it will avoid the situation that when the user takes the laundry to the coin-operated laundry, the target laundry equipment is in use and the waiting time is generated, which further improves the user's convenience.
  • a suitable laundry device is notified to the terminal device, and as a result, the user can reserve the notified laundry from the terminal device equipment. If the laundry device is reserved in advance, the user can use the target laundry device at the time reserved by himself, thereby further improving the user's convenience.
  • the time required for the remaining processes is predicted based on the time actually required for some of the processes that have ended, so the time when the washing ends can be accurately predicted. Therefore, the accurate operation schedule of the laundry device is stored in the laundry device database, which further improves the user's convenience.
  • FIG. 1 is a diagram schematically showing the overall configuration of a coin-operated laundry use assistance system SY according to a first embodiment of the present invention.
  • FIG. 2 is a block diagram showing the functional configuration implemented in the coin-operated laundry utilization assistance system SY.
  • FIG. 3 is a diagram showing a processing flow executed in the coin-operated laundry use assistance system SY.
  • FIG. 4 is a diagram showing a configuration example of the weight information acceptance screen 4 displayed on the touch screen 30 of the terminal device 3.
  • FIG. 5 is a diagram showing a configuration example of the weight information acceptance screen 4 displayed on the touch screen 30 of the terminal device 3.
  • FIG. 6 is a diagram showing a configuration example of the weight information acceptance screen 4 displayed on the touch screen 30 of the terminal device 3.
  • FIG. 7 is a diagram showing a configuration example of the type information acceptance screen 5 displayed on the touch screen 30 of the terminal device 3.
  • FIG. 8 is a diagram showing a configuration example of the laundry facility information display screen 6 displayed on the touch screen 30 of the terminal device 3.
  • FIG. 9 is a diagram showing a configuration example of the reservation acceptance screen 7 displayed on the touch screen 30 of the terminal device 3.
  • FIG. 10 is a block diagram showing the functional configuration realized in the coin-operated laundry use assistance system SYa according to the second embodiment of the present invention.
  • FIG. 11 is a diagram showing a processing flow executed in the coin-operated laundry use assistance system SYa.
  • FIG. 1 is a diagram schematically showing the overall configuration of the coin-operated laundry use assistance system SY of the present embodiment.
  • the coin-operated laundry use assistance system SY is a system for assisting the use of the coin-operated laundry 1 and is configured to include: a plurality of coin-operated laundry 1, server devices 2 and users of the coin-operated laundry 1 ⁇ final device 3.
  • the coin-operated laundry 1 is a shop in which a plurality of laundry facilities 11 are installed.
  • Each laundry device 11 is a device that performs washing of clothes and cloth products in accordance with payment of fees.
  • Various coin-operated laundry facilities 11 are installed in each coin-operated laundry 1.
  • the "multiple laundry devices 11" specifically refer to, for example, laundry devices 11 having different capacities and laundry devices 11 having various special functions.
  • special function refers to the function of washing special blankets such as blankets, quilts, sports shoes, curtains, etc., and the function of implementing special washing methods such as dry cleaning, sterilization, and low temperature drying.
  • Each laundry facility 11 includes a control unit configured to include a microcomputer.
  • the microcomputer is configured to include a CPU as a central processing unit, a memory composed of a volatile storage device such as RAM, a storage unit composed of a nonvolatile storage device such as ROM, and a device for managing connection via the communication network N Network interface, etc.
  • the server device 2 is composed of a general personal computer including a CPU, a memory, a storage unit, a network interface, a display unit, an input unit, or the like, or a workstation that is a computer with higher performance than a general personal computer.
  • the terminal device 3 is a communication terminal device carried by the user of the coin-operated laundry 1 and is configured to include a CPU, a memory, a storage unit, a network interface, a display unit, an input unit, and the like, and can realize conventional information processing functions.
  • a smartphone specifically, for example, a smartphone, a tablet-type communication terminal, a mobile phone, a notebook personal computer, or the like is assumed.
  • the touch screen 30 constitutes the display unit and the input unit of the terminal device 3.
  • Each laundry facility 11, the server device 2, and each terminal device 3 provided in each coin-operated laundry 1 can exchange data with each other via a communication network N such as the Internet.
  • FIG. 2 is a block diagram showing the functional configuration implemented in the coin-operated laundry utilization assistance system SY.
  • the terminal device 3 includes: a laundry information acquisition unit 301 that acquires information (laundry information) L related to the user's laundry; a laundry facility information display unit 302 that causes the touch screen 30 to display the laundry facility notified by the server device 2 Information M; and the reservation accepting unit 303 accepts the reservation of the laundry device 11 from the user.
  • These parts 301 to 303 are realized by installing predetermined application software on the communication terminal device constituting the terminal device 3.
  • a laundry facility database DB is stored in the storage unit 20 of the server device 2.
  • the laundry facility database DB various information about each laundry facility 11 installed in each coin-operated laundry 1 is registered. That is, individual identification information is given to each laundry device 11 provided in each coin-operated laundry 1, specification information of each laundry device 11, operation schedule of each laundry device 11, and coin-operated type provided with each laundry device 11
  • the store information of the laundry 1 and the like are registered in the laundry device database DB in association with the identification information of the laundry device 11.
  • the server device 2 manages the laundry facility database DB.
  • the "specification information” is information indicating the specifications of the laundry appliance 11, and includes information indicating the capacity of the laundry appliance 11, the special functions provided by the laundry appliance 11, and the like.
  • the “operation schedule” refers to information indicating the state of the laundry device 11 per unit time, including information indicating which state of the laundry device 11 is in operation, under reservation, available, or unavailable per unit time .
  • "store information” is information indicating the coin-operated laundromat 1 in which the laundry device 11 is installed, and the location information of the store, the device information of the store, and the advertisement of the store are registered. The device information and publicity advertisements can be freely edited by the owner of each coin-operated laundry 1 and the like.
  • the server device 2 includes a laundry equipment extraction unit 201 that extracts laundry equipment 11 suitable for washing from the laundry equipment database DB based on the laundry information L; and a washing time prediction unit 202 that predicts the time required for washing (washing time) based on the laundry information L ); and the laundry equipment information notification unit 203, which generates laundry equipment information M including information related to the laundry equipment 11 extracted by the laundry equipment extraction unit 201, the washing time predicted by the washing time prediction unit 202 and the like, and notifies it to Terminal device 3.
  • These units 201 to 203 are realized by installing predetermined application software on a personal computer or the like constituting the server device 2.
  • Each laundry facility 11 installed in each coin-operated laundry 1 includes a reservation management unit 101 that manages the use of a user other than the user who made a reservation during the reservation time period when the user made a reservation for the laundry facility 11 The person cannot use the laundry device 11.
  • the reservation management unit 101 is realized by a microcomputer constituting a control unit of the laundry device 11 executing a program stored in a memory.
  • FIG. 3 is a diagram showing the processing flow.
  • Step S1 First, the laundry information acquisition unit 301 acquires laundry information L.
  • the laundry information L refers to information related to the user's laundry, and includes weight information La indicating the weight of the laundry in addition to the designation of the washing method to be performed (washing only, drying only, or washing and drying). , Type information Lb indicating the type of laundry, and position information Lc indicating the location where the user wants to perform washing.
  • the laundry information L only needs to include at least one of weight information La, type information Lb, and position information Lc, and it is not necessary to include all of these pieces of information La, Lb, Lc.
  • the scheme in which the laundry information acquisition unit 301 acquires the weight information La will be described.
  • the laundry information acquisition unit 301 causes the touch display 30 to display the weight information acceptance screen 4 that accepts input of information about the weight of the laundry.
  • the weight information acceptance screen 4 includes tabs 41, 42, 43 (for example, FIG. 4) displayed as "specify number of items", “select from images”, and “specify according to the number of people/days", respectively.
  • the weight of the laundry can be roughly determined.
  • “Specification of the number of pieces” means that the weight information La is obtained by accepting input from the user of the type and number of clothes included in the laundry. That is, when the user selects the tab 41 displayed as "number specification", the laundry information acquisition unit 301 displays a list of types of clothes such as towels, bath towels, shirts, etc., and causes the touch display 30 to display A screen (piece number acceptance screen) 4a (FIG. 4) of the input box 411 that accepts the input of the number of pieces of clothing and the like displayed in a list.
  • the laundry information acquisition unit 301 calculates the weight of the laundry based on the type of designated clothes and the like and the number of pieces. Obtain it as weight information La.
  • the weight of the laundry can be roughly estimated based on the visually inspected capacity.
  • Selecting from images means that the user selects any one of a plurality of images corresponding to the laundry with different capacities to obtain the weight information La. That is, when the user selects the tab 42 displayed as “select from images”, the laundry information acquisition unit 301 displays a plurality of images 421 in a list, and causes the touch screen 30 to display that the selection of each image 421 is accepted.
  • the screen (image selection screen) 4b of the radio button 422 (FIG. 5).
  • Each image 421 is an image corresponding to laundry with different capacities, and the weight of the laundry corresponding to each image is stored in the storage unit.
  • the laundry information acquisition unit 301 accepts the selection of the image and acquires the weight of the laundry corresponding to the selected image as Weight information La.
  • the amount of laundry to be washed by an adult or a child in a day is roughly determined, and the weight of the laundry can also be estimated based on this.
  • “Specify according to the number of people/day” means that the user inputs the number of people and the number of days in which laundry is generated to obtain weight information La. That is, when the user selects the tab 43 displayed as "specified by the number of people/days", the laundry information acquisition unit 301 causes the touch screen 30 to display an input box 431 displaying an input that accepts the input of each number of adults and children 432 and the screen (the number acceptance screen) 4c of the input box 433 that accepts the input of the number of days (FIG. 6).
  • the storage unit stores the average weight of laundry produced by an adult or a child in one day. After the user inputs an arbitrary value in each input box 431 to 433 and operates the icon 434 displayed as "OK", the laundry information
  • the acquisition unit 301 calculates the weight of the laundry based on the designated number of people and the number of days, and acquires it as weight information La.
  • the laundry information acquisition unit 301 When acquiring the category information Lb, the laundry information acquisition unit 301 causes the touch display 30 to display the category information acceptance screen 5 (FIG. 7) that accepts input of information related to the category of laundry.
  • the category information acceptance screen 5 As described above, each laundry facility 11 provided in each coin-operated laundry 1 is equipped with various special functions.
  • On the category information acceptance screen 5, a list of special cloth products washable by the special function and special washing methods realized by the special function are displayed in a list.
  • a radio button 51 that accepts selection of each item displayed in the list is displayed on the category information acceptance screen 5.
  • the laundry information acquisition section 301 acquires the content of the selected items as the category information Lb.
  • the laundry information acquisition unit 301 acquires the position information Lc.
  • the laundry information acquisition unit 301 determines the position of the terminal device 3 using the GPS function of the terminal device 3 and acquires it as the position information Lc.
  • the position information Lc can also be obtained by accepting input of position information from the user via the touch screen 30.
  • Step S2 When the laundry information acquisition unit 301 acquires at least one of the weight information La, the type information Lb, and the position information Lc through the above-mentioned schemes, it notifies the server apparatus 2 of the acquired information.
  • Step S3 When the laundry information L is acquired from the terminal device 3, the server device 2 starts the following processing.
  • Step S4 First, the laundry equipment extraction unit 201 extracts the laundry equipment 11 suitable for washing from the laundry equipment database DB based on the laundry information L acquired from the terminal device 3.
  • the laundry facility extraction unit 201 first determines one or more coin-operated laundry machines 1 suitable for washing based on the position information Lc included in the laundry information L. Specifically, for example, the laundry facility extraction unit 201 determines all coin-operated laundry machines 1 whose distance from the position specified by the position information Lc is equal to or less than a predetermined value as coin-operated laundry machines 1 suitable for washing. Then, the equipment (washing machine, dryer, or washing-drying machine) corresponding to the washing method to be performed is extracted from the laundry devices 11 installed in the determined coin-operated laundry machines 1 (first extraction step).
  • the laundry appliance extraction unit 201 determines the capacity of the laundry appliance 11 suitable for washing based on the weight information La included in the laundry information L. Then, the equipment of the determined capacity is extracted from the laundry equipment 11 extracted in the first extraction step (second extraction step).
  • the laundry facility extraction unit 201 determines the required special function based on the category information Dc included in the laundry information L. Then, the laundry device 11 equipped with the special function is extracted from the laundry device 11 extracted in the second extraction step (third extraction step).
  • the laundry equipment suitable for washing is extracted through the above first to third extraction steps.
  • the laundry information L may include at least one of the weight information La, the type information Lb, and the position information Lc, or there may be information that is not included.
  • the extraction step using the information is skipped. For example, when the category information Lb is not included, the second extraction step is skipped.
  • Step S5 Next, the washing time prediction unit 202 predicts the washing time based on the laundry information L acquired from the terminal device 3. Specifically, the washing time prediction unit 202 predicts the washing time based on the weight information La and the type information Lb included in the laundry information L. When predicting the washing time based on the weight and type of laundry, a well-known method can be used.
  • Step S6 The laundry device information notification section 203 acquires the identification information of each laundry device 11 extracted by the laundry device extraction section 201 in step S4 and the washing time predicted by the washing time prediction section 202 in step S5. Further, the laundry facility information notification unit 203 refers to the laundry facility database DB to acquire the extracted operation schedule of each laundry facility 11 and the store information of the coin-operated laundry 1 where each laundry facility 11 is installed. Then, the laundry equipment information M including the acquired set of information is generated. Then, the terminal device 3 is notified of the generated laundry equipment information M.
  • Step S7 When the laundry device information M is acquired from the server device 2, the following processing is started in the terminal device 3.
  • Step S8 First, the laundry facility information display unit 302 causes the touch display 30 to display the laundry facility information display screen 6 (FIG. 8) that displays the laundry facility information M acquired from the server device 2.
  • the laundry facility information display screen 6 displays various pieces of information included in the laundry facility information M. That is, the laundry facility information display screen 6 displays the shop information 61 of the coin-operated laundry 1 provided with the laundry facility 11 suitable for washing, the identification information 62 of the laundry facility 11, the current operation status 63 of the laundry facility 11, and the washing Time 64.
  • the user can grasp which laundry device 11 of which coin-operated laundry shop 1 is used, whether the laundry device 11 is currently available, and how long it takes for washing.
  • Step S9 The laundry equipment information display screen 6 includes an end instruction icon 65 displayed as "end” and a reservation instruction icon 66 displayed as "reservation".
  • the laundry facility information display section 302 notifies the server apparatus 2 of this, and closes the laundry facility information display screen 6 and ends the process.
  • the server device 2 also ends the processing.
  • Step S10 When the user operates the reservation instruction icon 66 displayed on the laundry device information display screen 6 (YES in step S9), the reservation acceptance unit 303 accepts the reservation of the laundry device 11. When accepting a reservation from a user, the reservation acceptance unit 303 first causes the touch screen 30 to display a reservation acceptance screen 7 (FIG. 9) for accepting a reservation.
  • an operation schedule 71 indicating the operation schedule of each laundry facility 11 extracted as a laundry facility suitable for washing is displayed.
  • the operation schedule 71 shows the state of each laundry device 11 per unit time. That is, a logo or the like is used to indicate which of the "available”, “reserving”, “in operation”, and “unavailable” each laundry facility 11 is at each unit time.
  • a date input box 72 that accepts the input of the date is displayed on the reservation acceptance screen 7.
  • the reservation acceptance unit 303 refers to the laundry facility information M to generate the operation schedule 71 of each laundry facility 11 of the input date and displays it on the reservation acceptance screen 7 .
  • the mark corresponding to "available” is an icon for accepting a reservation operation. That is, when the user operates the mark corresponding to "available” displayed at any time period of any laundry device 11, the reservation acceptance unit 303 accepts a reservation to use the specified laundry device 11 at the specified time period.
  • Step S11 When the reservation acceptance unit 303 accepts the reservation, reservation information R including the identification information of the reserved laundry device 11, the identification information of the reserved user, the reservation start time, and the washing time included in the laundry device information M is generated And notify it to the server device 2.
  • Step S12 When the reservation information R is acquired from the terminal device 3, the server device 2 starts the following processing.
  • Step S13 First, the server device 2 updates the laundry equipment database DB based on each piece of information included in the reservation information R acquired from the terminal device 3, specifically, updates the operation schedule of the reserved laundry equipment 11. That is, the server apparatus 2 takes the time at which the start time of the reservation is added to the washing time as the scheduled end time, and sets the state of the laundry appliance 11 to "reserving" during the period from the start time of the reservation to the end time of the scheduled time. In addition, the server device 2 notifies the acquired reservation information R to the reserved laundry device 11.
  • Step S14 When the reservation information R is acquired from the server device 2, the following processing is started in the laundry device 11.
  • Step S15 First, the reservation management unit 101 performs management so that users other than the reserved users cannot use the laundry device 11 during the reserved time period. Specifically, the reservation management unit 101 locks the door of the washing machine 11 at the time of the reservation start, and it is in a state where it cannot be used without confirmation by the user who has reserved (for example, input of identification information and password). In addition, in the time period before the scheduled start time arrives, if the user of the unscheduled line-up wants to use the washing machine 11, before the start of washing, it is determined whether the scheduled end time of the washing is before the scheduled start time, and the end of the reservation When the time is after the reservation start time, the operation panel displays the message "This washing machine has been reserved, so it cannot be used. Please use another washing machine.” This message is forbidden to start the washing. As a result, the user who has made a reservation can reliably use the laundry device 11 at the reserved time.
  • the coin-operated laundry using the auxiliary system SY of the above-mentioned embodiment stores information including a plurality of coin-operated laundry 1 and laundry equipment 11 provided in each coin-operated laundry 1 in the storage unit 20 of the server device 2 Laundry equipment database DB.
  • the coin-operated laundry use assistance system SY includes: a laundry information acquisition unit 301 that acquires laundry information L as information related to laundry in the terminal device 3 on the user's side; and a laundry facility extraction unit 201 based on washing The item information L extracts the laundry device 11 suitable for washing laundry from the laundry device database DB; and the laundry device information notification section 203 notifies the extracted laundry device 11 and the coin-operated laundry 1 provided with the laundry device 11 Terminal device 3.
  • the laundry equipment 11 suitable for washing and the coin-operated laundry 1 provided with the laundry equipment 11 are notified to the terminal ⁇ 3 ⁇ Device 3. Therefore, the user can appropriately select the laundry device 11 suitable for his laundry from various laundry devices 11 installed in the plurality of coin-operated laundry machines 1 respectively. As a result, the user can make full use of the coin-operated laundry 1 and the user's convenience is improved.
  • the laundry information acquisition unit 301 causes the touch screen 30 as the display unit of the terminal device 3 to display a plurality of laundry items corresponding to different weights, respectively.
  • the image 421 accepts the selection of any one of the plurality of images 421 from the user, and obtains the weight of the laundry corresponding to the selected image 421 as the laundry information L.
  • the laundry device extraction unit 201 extracts the laundry device 11 having a capacity corresponding to the weight of the laundry.
  • a washing machine 11 with a capacity not suitable for the weight of one's laundry may be used.
  • the user only selects an image close to his laundry from the plurality of images 421 displayed on the terminal device 3, and will be notified of a suitable laundry facility with a capacity corresponding to the weight of the laundry 11. Therefore, it is possible to avoid wasting washing time, cost, or inability to perform sufficient washing by using the notified laundry device 11.
  • the coin-operated laundry use assistance system SY of the above embodiment includes a washing time prediction unit 202 that predicts the washing time based on the laundry information L. Furthermore, the laundry facility information notification unit 203 notifies the terminal device 3 of the predicted washing time.
  • the terminal device 3 when the user inputs the laundry information L related to his laundry to the terminal device 3, the terminal device 3 is notified of the washing time. Since the washing time can be grasped without going to the coin-operated laundry 1, the user's convenience is further improved.
  • the laundry facility database DB includes the operation schedule of each laundry facility 11 installed in the plurality of coin-operated laundry 1 respectively, and notification of laundry facility information
  • the unit 203 notifies the terminal device 3 of the extracted operation schedule of the laundry appliance 11.
  • the operation schedule is notified to the terminal device 3. If the operation schedule can be grasped, it will avoid the situation that when the user takes the laundry to the coin-operated laundry, the target laundry device 11 is in use and the waiting time is generated, which further improves the user's convenience.
  • the terminal device 3 includes a reservation acceptance unit 303 that accepts the reservation of the extracted laundry appliance 11.
  • the appropriate laundry facility 11 is notified to the terminal device 3, and as a result, the user can access the terminal device 3 The reservation is notified of the laundry device 11. If the laundry device 11 is reserved in advance, the user can use the target laundry device 11 at the time reserved by himself, thereby further improving the user's convenience.
  • the operation schedule registered in the laundry facility database DB is updated as follows, for example. That is, when washing is started by each washing device 11, the control unit of the washing device 11 predicts the scheduled end time of the washing by adding the start time of washing to the reference required time predetermined in the program of the machine. Then, the server apparatus 2 is notified of the start time and the scheduled end time. When acquiring the notification, the server device 2 sets the state of the laundry appliance 11 to "in operation" from the start time to the end of the scheduled time. Thus, the laundry facility database DB is updated.
  • FIG. 10 is a block diagram showing the functional configuration realized in the coin-operated laundry use assistance system SYa of the second embodiment.
  • FIG. 11 is a diagram showing a processing flow executed in the coin-operated laundry use assistance system SYa.
  • a configuration different from that of the first embodiment will be described, and the same configuration as that of the first embodiment will be denoted by the same reference numerals, and the description thereof will be omitted.
  • each laundry facility 11 includes, in addition to the reservation management section 101, an end time prediction section 102 that predicts the end time of washing performed in the laundry facility 11.
  • the end time prediction unit 102 is realized by the microcomputer constituting the control unit of the washing machine 11 executing a program stored in the memory.
  • Step S101 When the washing machine 11 starts washing, the end time prediction unit 102 of the washing machine 11 predicts the end of the washing schedule by adding the start time of washing to a reference required time predetermined in the program of the machine time.
  • Step S102 When acquiring the scheduled end time, the ending time prediction unit 102 notifies the server device 2 of the start time and the scheduled end time together with the identification information of the device.
  • the server device 2 updates the laundry device database DB based on the acquired information when acquiring the start time and the scheduled end time of washing from the laundry device 11. That is, the server device 2 sets the state of the laundry device 11 to "in operation" from the start time acquired from the laundry device 11 to the end of the scheduled time.
  • Step S103 On the other hand, in the laundry device 11 that starts washing, the end time prediction unit 102 judges whether or not the predetermined process is completed.
  • the prescribed process refers to an optional process from a series of washing processes. In the following description, it is assumed that a series of washing processes consists of two washing processes, and the prescribed process is the first washing process.
  • Step S104 When the prescribed process (ie, the first washing process) is completed, the end time prediction unit 102 predicts the remaining process (ie, the second washing) based on the time required from the start of washing to the completion of the prescribed process Process) the time required, and based on this, the scheduled end time of washing is predicted.
  • the end time prediction unit 102 obtains a value obtained by dividing the time required for the first washing process by the reference time required for the first washing process as the rate of change. Then, the value obtained by multiplying the reference required time for the second washing process by the rate of change is predicted to be the time required for the second washing process. Then, the time obtained by adding the predicted required time to the start time of the second washing process is taken as the scheduled end time.
  • the end time prediction unit 102 may separately calculate changes for each process included in the first washing process, that is, the water supply process, the drainage process, the intermediate dehydration balance process, etc. Rate, and the value obtained by multiplying the reference required time of each process included in the second washing process by the rate of change of the process is predicted as the time required for the second washing process.
  • Step S105 When acquiring the scheduled end time, the ending time prediction unit 102 notifies the server device 2 of the scheduled end time together with the identification information of the device.
  • the server device 2 When acquiring the re-notification of the scheduled end time of washing from the laundry device 11, the server device 2 updates the laundry device database DB again based on the re-notification information. That is, the server device 2 updates the laundry facility database DB so that the state of the laundry facility 11 during the time period until the scheduled end time of the re-notification is "in operation". Thus, the scheduled end time predicted by the end time prediction unit 102 is reflected in the operation schedule of the laundry device 11 in the laundry device database DB.
  • the end time prediction unit 102 predicts based on the time actually required for a part of the process in the middle of the period from the start of washing of the laundry device 11 to the completion of a part of the process The time required for the remaining process, thereby predicting the scheduled end of washing. Then, the scheduled end time is reflected in the operation schedule of the laundry device 11 in the laundry device database DB.
  • the time required for the remaining course is predicted based on the time actually required for a part of the course that has ended, so the time when the washing ends can be accurately predicted. Therefore, the accurate operation schedule of the laundry device 11 is saved in the laundry device database DB. Furthermore, the accuracy of the current operating state 63 and operating schedule 71 of the laundry appliance 11 determined based on the laundry appliance database DB is improved. This further improves the user's convenience.
  • the user may give an instruction to extend the process after the washing device 11 starts washing.
  • an extension process for additionally performing the drying operation is performed.
  • it may be set to display a message such as "the washing start time may be delayed due to the extension of the previous user's use on the reservation acceptance screen 7 for accepting the reservation. Please understand".
  • the extension process when it takes up the reservation time, it may be configured to notify the terminal device 3 of the user of the reservation. Specifically, when receiving the notification from the laundry device 11 that the scheduled time has been changed as the extension process occurs, the server device 2 updates the laundry device database DB, and determines that the time period during which the response should be changed to "in operation” according to the notification Whether it is in "reservation”. Then, when the time period to be changed is "reservation in progress", the server device 2 can notify the terminal device 3 of the user who made the reservation to cause the touch screen 30 of the terminal device 3 to display "before An extension of the user's use leads to a delay of ⁇ minutes in the start of washing.” This message.
  • the reservation acceptance unit 303 causes the touch screen 30 to display a reservation acceptance screen 7 that displays an operation time indicating the latest operation status of the laundry appliance 11 Table 71, and accept the change of reservation from the user.
  • the washing time prediction unit 202 may consider the specification information of the laundry appliance 11 extracted in step S4 when predicting the washing time. In this case, the washing time is calculated for each washing device 11 extracted in step S4, and the washing time of each washing device 11 is displayed on the washing device information display screen 6. Therefore, the user can select the washing device 11 in consideration of the washing time.
  • the terminal device 3 is the communication terminal device carried by the user of the coin-operated laundry 1, but the terminal device 3 may be a communication terminal device installed in the coin-operated laundry 1 or the like .
  • the washing time prediction unit 202, the reservation acceptance unit 303, and the reservation management unit 101 are not essential elements, and at least one of them may be omitted.
  • At least one of the functional units 201 to 203 as the functional unit included in the server device 2 may be implemented in the laundry device 11 or the terminal device 3.
  • at least one of the functional units 301 to 303 as the functional unit included in the terminal device 3 may be implemented in the server device 2 or the laundry device 11.
  • the scheme for the end time prediction unit 102 to predict the time required for the remaining course based on the time actually required from the start of washing to the completion of the predetermined course is not limited to the scheme exemplified above.
  • the end time prediction unit 102 may determine the degree of drying of the laundry based on information acquired from a sensor or the like provided in the laundry device 11 at the stage where the drying process ends at a predetermined time, and predict that the laundry is completely dried The time required.

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Abstract

一种投币式洗衣店利用辅助系统（SY）具备：存储部（20），存储有多个投币式洗衣店（1）和设置于各投币式洗衣店（1）的洗衣设备（11）的信息的洗衣设备数据库（DB）；洗涤物信息获取部（301），在利用者一方的终端装置（3）获取作为与洗涤物有关的信息的洗涤物信息（L）；洗衣设备提取部（201），基于洗涤物信息（L）从洗衣设备数据库（DB）提取适合洗涤物的洗涤的洗衣设备（11）；以及洗衣设备信息通知部（203），将提取出的洗衣设备（11）和设置有该洗衣设备（11）的投币式洗衣店（1）通知给终端装置（3）。该投币式洗衣店利用辅助系统（SY）通过辅助利用者使其能充分有效利用投币式洗衣店（1），从而提高了利用者的便利性。

Description

投币式洗衣店利用辅助系统 技术领域
本发明涉及用于辅助利用投币式洗衣店(laundromat)的系统。
背景技术
众所周知，投币式洗衣店是设置有多台根据费用的支付执行对衣物、布制品的洗涤的洗衣设备的店铺。利用者携带洗涤物前往投币式洗衣店，向空着的洗衣设备投入硬币等来支付费用，并且将洗涤物投入该洗衣设备，使该洗衣设备执行洗涤等。然后，在洗涤等结束时再次前往投币式洗衣店，取回洗好的洗涤物。
需要说明的是，在本说明书中，“投币式洗衣店”不限于采用通过投入硬币来利用洗衣设备的方式(所谓的投币方式)的店铺，也包括采用通过使读卡器读取存储有有价值的IC卡等来利用洗衣设备的方式(所谓的无现金方式)的投币式洗衣店等。此外，在本说明书中，“洗涤”包括对衣物、布制品实施的各种处理，例如洗涤处理、烘干处理、洗涤烘干处理、除菌处理等。
近年来，通过在投币式洗衣店设置各种各样的洗衣设备来灵活地应对多种利用者的需要提高利用者的便利性。例如，对于一台洗衣机来说，可设置容量较小的小型洗衣机、容量较大的大型洗衣机、具有用于洗涤运动鞋、被褥等的特别功能的洗衣机等，利用者通过从这些洗衣机中选择与自己的洗涤物的量相应的容量的洗衣机、具有与自己的目的相应的特别功能的洗衣机来避免浪费洗涤时间、费用，或者能洗涤自家的洗衣机不能洗涤的物品。
设置于投币式洗衣店的各种各样的洗衣设备在利用者一方能够选择合适的设备才被有效利用，但现状是利用者无法选择合适的设备的情况居多，在这样的情况下反而会给利用者带来不利、混乱。例如，当利用者使用相对于洗涤物的重量过大的容量的洗衣机时，会产生洗涤时间、费用的浪费。反之，当使用相对于洗涤物的重量过小的容量的洗衣机时，恐怕会无法充分进行清洗。
现有技术文献
专利文献
专利文献1：日本特开2005-339046号公报
发明内容
发明所要解决的问题
本发明是鉴于上述的情况而完成的，其目的在于，提供一种通过辅助利用者使其能充分有效利用投币式洗衣店来提高利用者的便利性的技术。
用于解决问题的方案
本发明为了达成该目的采用如下方案。
即，本发明的投币式洗衣店利用辅助系统具备：存储部，存储有包括多个投币式洗衣店和设置于各投币式洗衣店的洗衣设备的信息的洗衣设备数据库；洗涤物信息获取部，在利用者一方的终端装置获取作为与洗涤物有关的信息的洗涤物信息；洗衣设备提取部，基于所述洗涤物信息从所述洗衣设备数据库提取适合所述洗涤物的洗涤的洗衣设备；以及洗衣设备信息通知部，将所述提取出的洗衣设备和设置有该洗衣设备的投币式洗衣店通知给所述终端装置。
在本发明的投币式洗衣店利用辅助系统中，优选的是，所述洗涤物信息获取部使所述终端装置的显示部显示分别对应于重量不同的洗涤物的多个图像，并且从所述利用者接受所述多个图像中的任一个的选择，获取与选出的图像对应的洗涤物的重量作为所述洗涤物信息，所述洗衣设备提取部提取与所述洗涤物的重量相应的容量的洗衣设备。
在本发明的投币式洗衣店利用辅助系统中，优选的是，具备：洗涤时间预测部，基于所述洗涤物信息来预测洗涤时间，所述洗衣设备信息通知部将预测出的所述洗涤时间通知给所述终端装置。
在本发明的投币式洗衣店利用辅助系统中，优选的是，所述洗衣设备数据库中包括分别设置于所述多个投币式洗衣店的各洗衣设备的运转时间表(schedule)，所述洗衣设备信息通知部将所述提取出的洗衣设备的运转时间表通知给所述终端装置。
在本发明的投币式洗衣店利用辅助系统中，优选的是，在所述终端装置具备接受所述提取出的洗衣设备的预约的预约接受部。
在本发明的投币式洗衣店利用辅助系统中，优选的是，在所述洗衣设备具备结束时刻预测部，所述结束时刻预测部在从开始洗涤到完成一部分过程为止的中途阶段，基于所述一部分过程实际所需的时间来预测剩余过程所需的时间，从而预测洗涤的结束预定时刻，所述结束预定时刻反映在所述洗衣设备数据库中的所述洗衣设备的运转时间表中。
发明效果
根据本发明，当利用者向终端装置输入与自己的洗涤物有关的洗涤物信息时，适合洗涤的洗衣设备和设置有该洗衣设备的投币式洗衣店被通知给该终端装置。因此，利用者能从分别设置于多个投币式洗衣店的各种各样的洗衣设备中适当选择适合自己的洗涤物的洗衣设备。由此，利用者能充分有效利用投币式洗衣店，提高了利用者的便利性。
对于多数的利用者而言，不容易准确地掌握自己的洗涤物的重量，因此，有时会使用对于自己的洗涤物的重量不合适的容量的洗衣设备。然而，根据本发明，利用者仅从在终端装置显示的多个图像中选择与自己的洗涤物相近的图像，就会被通知与该洗涤物的重量相应的容量的合适的洗衣设备。因此，能通过使用被通知的洗衣设备来避免浪费洗涤时间、费用或无法进行充分的清洗。
根据本发明，当利用者向终端装置输入与自己的洗涤物有关的洗涤物信息时，洗涤时间被通知给该终端装置。由于无需前往投币式洗衣店就能掌握洗涤时间，因此进一步提高了利用者的便利性。
根据本发明，当利用者向终端装置输入与自己的洗涤物有关的洗涤物信息时，除了合适的洗衣设备之外，其运转时间表也会被通知给该终端装置。如果能掌握运转时间表，则会避免发生利用者携带洗涤物前往投币式洗衣店时，目标洗衣设备处于使用中而产生等待时间这一事态，进一步提高了利用者的便利性。
根据本发明，当利用者向终端装置输入与自己的洗涤物有关的洗涤物信息时，适合的洗衣设备被通知给该终端装置，其结果是，利用者能从该终端装置 预约被通知的洗衣设备。如果事先预约了洗衣设备，则利用者能在自己预约的时间切实使用目标洗衣设备，因此进一步提高了利用者的便利性。
根据本发明，在洗涤的中途阶段，基于已结束的一部分过程实际所需的时间来预测剩余过程所需的时间，因此能准确地预测洗涤结束的时刻。因此，洗衣设备的准确的运转时间表被保存在洗衣设备数据库中，进一步提高了利用者的便利性。
附图说明
图1是示意性地示出本发明的第一实施方式的投币式洗衣店利用辅助系统SY的整体构成的图。
图2是表示在投币式洗衣店利用辅助系统SY中实现的功能构成的框图。
图3是表示在投币式洗衣店利用辅助系统SY中执行的处理流程的图。
图4是表示在终端装置3的触摸显示屏30显示的重量信息接受画面4的构成例的图。
图5是表示在终端装置3的触摸显示屏30显示的重量信息接受画面4的构成例的图。
图6是表示在终端装置3的触摸显示屏30显示的重量信息接受画面4的构成例的图。
图7是表示在终端装置3的触摸显示屏30显示的种类信息接受画面5的构成例的图。
图8是表示在终端装置3的触摸显示屏30显示的洗衣设备信息显示画面6的构成例的图。
图9是表示在终端装置3的触摸显示屏30显示的预约接受画面7的构成例的图。
图10是表示在本发明的第二实施方式的投币式洗衣店利用辅助系统SYa中实现的功能构成的框图。
图11是表示在投币式洗衣店利用辅助系统SYa中执行的处理流程的图。
附图标记说明
1投币式洗衣店；11洗衣设备；101预约管理部；102结束预定时刻预测部；2服务器装置；20存储部；201洗衣设备提取部；202洗涤时间预测部；203洗衣设备信息通知部；3终端装置；30触摸显示屏；301洗涤物信息获取部；302洗衣设备信息显示部；303预约接受部；SY投币式洗衣店利用辅助系统；DB洗衣设备数据库；L洗涤物信息；M洗衣设备信息；R预约信息。
具体实施方式
以下，参照附图对本发明的实施方式进行说明。
《第一实施方式》
＜1.整体构成＞
参照图1对本实施方式的投币式洗衣店利用辅助系统的整体构成进行说明。图1是示意性地示出本实施方式的投币式洗衣店利用辅助系统SY的整体构成的图。
投币式洗衣店利用辅助系统SY是用于辅助利用投币式洗衣店1的系统，其构成为包括：多个投币式洗衣店1、服务器装置2以及投币式洗衣店1的利用者所带的终端装置3。
投币式洗衣店1是设置有多台洗衣设备11的店铺。各洗衣设备11是根据费用的支付执行对衣物、布制品的洗涤的设备。在各投币式洗衣店1设置有多种洗衣设备11。“多种洗衣设备11”具体而言是指例如容量不同的洗衣设备11和具有各种特别功能的洗衣设备11。此外，“特别功能”是指例如洗涤毛毯、被子、运动鞋、窗帘等之类的特殊布制品等的功能，实现干洗、除菌、低温烘干等之类的特殊洗涤方式的功能等。
各洗衣设备11具备构成为包括微型计算机的控制部。微型计算机构成为包括：作为中央运算处理装置的CPU、由RAM等易失性存储装置构成的存储器、由ROM等非易失性存储装置构成的存储部、用于管理经由通信网络N的连接的网络接口等。
服务器装置2由构成为包括CPU、存储器、存储部、网络接口、显示部、 输入部等的一般个人计算机，或者作为比一般个人计算机的性能高的计算机的工作站构成。
终端装置3是投币式洗衣店1的利用者所带的通信终端装置，构成为包括CPU、存储器、存储部、网络接口、显示部、输入部等，能实现常规的信息处理功能。作为终端装置3，具体而言例如假定为智能手机、平板型的通信终端、便携电话、笔记本个人计算机等。需要说明的是，在以下的说明中，设为由触摸显示屏30构成终端装置3的显示部和输入部。
设置于各投币式洗衣店1的各洗衣设备11、服务器装置2以及各终端装置3能经由互联网等通信网络N相互进行数据的收发。
＜2.功能块＞
接着，参照图1和图2对投币式洗衣店利用辅助系统SY所具备的功能构成进行说明。图2是表示在投币式洗衣店利用辅助系统SY中实现的功能构成的框图。
终端装置3具备：洗涤物信息获取部301，获取与利用者的洗涤物有关的信息(洗涤物信息)L；洗衣设备信息显示部302，使触摸显示屏30显示由服务器装置2通知的洗衣设备信息M；以及预约接受部303，从利用者接受洗衣设备11的预约。该各部301～303通过将规定的应用软件安装于构成终端装置3的通信终端装置来实现。
在服务器装置2的存储部20储存有洗衣设备数据库DB。在洗衣设备数据库DB登记有与设置于各投币式洗衣店1的各洗衣设备11有关的各种信息。即，对设置于各投币式洗衣店1的各洗衣设备11赋予单独的识别信息，各洗衣设备11的规格信息、各洗衣设备11的运转时间表、设置有各洗衣设备11的投币式洗衣店1的店铺信息等与该洗衣设备11的识别信息建立关联地登记于该洗衣设备数据库DB。服务器装置2管理该洗衣设备数据库DB。
在此，“规格信息”是表示洗衣设备11的规格的信息，包括表示洗衣设备11的容量、洗衣设备11所具备的特别功能等的信息。此外，“运转时间表”是指，按每单位时间表示洗衣设备11的状态，包括按每单位时间表示洗衣设备11处于运转中、预约中、可利用、不可利用中的哪一种状态的信息。此外，“店铺信息”是表示与设置有洗衣设备11的投币式洗衣店1有关的信息，登记有该 店铺的位置信息、该店铺所具备的设备信息、该店铺的宣传广告等。设备信息和宣传广告能由各投币式洗衣店1的所有者等自由编辑。
服务器装置2具备：洗衣设备提取部201，基于洗涤物信息L从洗衣设备数据库DB提取适合洗涤的洗衣设备11；洗涤时间预测部202，基于洗涤物信息L来预测洗涤所需的时间(洗涤时间)；以及洗衣设备信息通知部203，生成包括与洗衣设备提取部201提取出的洗衣设备11有关的信息、洗涤时间预测部202预测出的洗涤时间等的洗衣设备信息M，并将其通知给终端装置3。该各部201～203通过将规定的应用软件安装于构成服务器装置2的个人计算机等来实现。
设置于各投币式洗衣店1的各洗衣设备11具备预约管理部101，其在利用者进行了洗衣设备11的预约的情况下，进行管理使得在预约的时间段预约的利用者以外的利用者无法利用该洗衣设备11。预约管理部101通过构成洗衣设备11的控制部的微型计算机执行储存于存储器的程序来实现。
＜3.处理流程＞
接着，参照图1、图2以及图3对在投币式洗衣店利用辅助系统SY中执行的处理流程进行说明。图3是表示该处理流程的图。
步骤S1：首先，洗涤物信息获取部301获取洗涤物信息L。洗涤物信息L是指与利用者的洗涤物有关的信息，除了应进行的洗涤方式(仅洗涤、仅烘干或者洗涤烘干)的指定之外，还包括表示洗涤物的重量的重量信息La、表示洗涤物的种类的种类信息Lb、表示利用者想要进行洗涤的地点的位置信息Lc。不过，洗涤物信息L中包括重量信息La、种类信息Lb以及位置信息Lc中的至少一种即可，无需包括所有的这些信息La、Lb、Lc。
(重量信息La的获取)
对洗涤物信息获取部301获取重量信息La的方案进行说明。在获取重量信息La时，洗涤物信息获取部301使触摸显示屏30显示接受与洗涤物的重量有关的信息的输入的重量信息接受画面4。重量信息接受画面4中包括分别显示为“件数指定”、“从图像中选择”、“根据人数/天数指定”的选项卡41、42、43(例如图4)。
如果已知洗涤物中包括的衣物等的种类和件数，就大概确定了洗涤物的重量。“件数指定”是指，通过从利用者接受洗涤物中包括的衣物等的种类和件 数的输入来获取重量信息La。即，当利用者选择显示为“件数指定”的选项卡41时，洗涤物信息获取部301一览显示毛巾、浴巾、衬衫等之类的衣物等的种类，并且使触摸显示屏30显示出显示有接受一览显示的各衣物等的件数的输入的输入框411的画面(件数接受画面)4a(图4)。当利用者在任意的输入框411输入任意的件数之后，操作显示为“确定”的图标412时，洗涤物信息获取部301根据被指定的衣物等的种类及其件数计算出洗涤物的重量，将其获取为重量信息La。
此外，洗涤物的重量也能根据目测的容量大致推定。“从图像中选择”是指，通过使利用者选择分别对应于容量不同的洗涤物的多个图像中的任一个来获取重量信息La。即，当利用者选择显示为“从图像中选择”的选项卡42时，洗涤物信息获取部301一览显示多个图像421，并且使触摸显示屏30显示出显示有接受各图像421的选择的单选按钮422的画面(图像选择画面)4b(图5)。各图像421是与彼此容量不同的洗涤物对应的图像，与各图像对应的洗涤物的重量存储于存储部。当利用者在选择了任意的单选按钮422之后，操作显示为“确定”的图标423时，洗涤物信息获取部301接受图像的选择，获取与所选出的图像对应的洗涤物的重量作为重量信息La。
此外，一个成人或者一个儿童一天要洗的洗涤物的量是大致确定的，也能据此来推定洗涤物的重量。“根据人数/天数指定”是指，通过使利用者输入产生洗涤物的人数和天数来获取重量信息La。即，当利用者选择显示为“根据人数/天数指定”的选项卡43时，洗涤物信息获取部301使触摸显示屏30显示出显示有接受成人和儿童的各人数的输入的输入框431、432和接受天数的输入的输入框433的画面(人数接受画面)4c(图6)。存储部中存储有一个成人或者一个儿童一天产生的洗涤物的平均重量，当利用者在各输入框431～433输入了任意的数值之后，操作显示为“确定”的图标434时，洗涤物信息获取部301根据被指定的人数和天数计算出洗涤物的重量，并将其获取为重量信息La。
(种类信息Lb的获取)
接着，对洗涤物信息获取部301获取种类信息Lb的方案进行说明。在获取种类信息Lb时，洗涤物信息获取部301使触摸显示屏30显示接受与洗涤物的种类有关的信息的输入的种类信息接受画面5(图7)。如上所述，在设置于各 投币式洗衣店1的各洗衣设备11搭载有各种特别功能。在种类信息接受画面5一览显示通过该特别功能可洗涤的特殊的布制品和通过该特别功能实现的特殊的洗涤方式。此外，在种类信息接受画面5显示接受该一览显示的各项目的选择的单选按钮51。当利用者在选择了任意的单选按钮51之后，操作显示为“确定”的图标52时，洗涤物信息获取部301获取所选出的各项目的内容作为种类信息Lb。
(位置信息Lc的获取)
接着，对洗涤物信息获取部301获取位置信息Lc的方案进行说明。在获取位置信息Lc时，洗涤物信息获取部301利用终端装置3的GPS功能确定该终端装置3的位置，并将其获取为位置信息Lc。不过，位置信息Lc的获取也可以通过经由触摸显示屏30从利用者接受位置信息的输入来实现。
步骤S2：洗涤物信息获取部301在通过上述的各方案获取重量信息La、种类信息Lb以及位置信息Lc中的至少一种时，将该获取的信息通知给服务器装置2。
步骤S3：在从终端装置3获取洗涤物信息L时，在服务器装置2中开始以下的处理。
步骤S4：首先，洗衣设备提取部201基于从终端装置3获取的洗涤物信息L，从洗衣设备数据库DB提取适合洗涤的洗衣设备11。
具体而言，洗衣设备提取部201首先基于洗涤物信息L中包括的位置信息Lc来确定适合洗涤的一个以上的投币式洗衣店1。具体而言，例如，洗衣设备提取部201将距离由位置信息Lc规定的位置的距离为规定值以下的所有投币式洗衣店1确定为适合洗涤的投币式洗衣店1。然后，从设置于所确定的各投币式洗衣店1的各洗衣设备11中提取与应进行的洗涤方式对应的设备(洗衣机、烘干机或者洗涤烘干机)(第一提取步骤)。
接着，洗衣设备提取部201基于洗涤物信息L中包括的重量信息La来确定适合洗涤的洗衣设备11的容量。然后，从第一提取步骤中提取出的洗衣设备11中提取所确定的容量的设备(第二提取步骤)。
接着，洗衣设备提取部201基于洗涤物信息L中包括的种类信息Dc来确定所需的特别功能。然后，从第二提取步骤中提取出的洗衣设备11中提取搭载有 该特别功能的洗衣设备11(第三提取步骤)。
通过以上的第一～第三提取步骤提取适合洗涤的洗衣设备。需要说明的是，如上所述，洗涤物信息L中包括重量信息La、种类信息Lb以及位置信息Lc中的至少一种即可，也可以存在不包括在内的信息。在存在不包括在内的信息的情况下，跳过利用该信息的提取步骤。例如在不包括种类信息Lb的情况下，跳过第二提取步骤。
步骤S5：接着，洗涤时间预测部202基于从终端装置3获取的洗涤物信息L来预测洗涤时间。具体而言，洗涤时间预测部202基于洗涤物信息L中包括的重量信息La和种类信息Lb来预测洗涤时间。在根据洗涤物的重量、种类预测洗涤时间时，可以使用周知的方法。
步骤S6：洗衣设备信息通知部203获取在步骤S4中由洗衣设备提取部201提取出的各洗衣设备11的识别信息和在步骤S5中由洗涤时间预测部202预测出的洗涤时间。进而，洗衣设备信息通知部203参照洗衣设备数据库DB，获取提取出的各洗衣设备11的运转时间表和设置有各洗衣设备11的投币式洗衣店1的店铺信息。然后，生成包括所获取的这一组信息的洗衣设备信息M。然后，将所生成的洗衣设备信息M通知给终端装置3。
步骤S7：在从服务器装置2获取洗衣设备信息M时，在终端装置3中开始以下的处理。
步骤S8：首先，洗衣设备信息显示部302使触摸显示屏30显示出显示从服务器装置2获取的洗衣设备信息M的洗衣设备信息显示画面6(图8)。在洗衣设备信息显示画面6显示洗衣设备信息M中包括的各信息。即，在洗衣设备信息显示画面6显示设置有适合洗涤的洗衣设备11的投币式洗衣店1的店铺信息61、该洗衣设备11的识别信息62、该洗衣设备11当前的运转状况63以及洗涤时间64。利用者能通过观看洗衣设备信息显示画面6来掌握使用哪个投币式洗衣店1的哪台洗衣设备11，当前是否能使用该洗衣设备11，洗涤花费多长时间等。
步骤S9：洗衣设备信息显示画面6中包括显示为“结束”的结束指示图标65和显示为“预约”的预约指示图标66。当利用者操作结束指示图标65时，洗衣设备信息显示部302将这一情况通知给服务器装置2，并且关闭洗衣设备信 息显示画面6并结束处理。此外，当从终端装置3获取表示已从利用者接受结束指示的通知时，服务器装置2也结束处理。
步骤S10：当利用者操作在洗衣设备信息显示画面6显示的预约指示图标66时(在步骤S9为是)，预约接受部303接受洗衣设备11的预约。在从利用者接受预约时，预约接受部303首先使触摸显示屏30显示用于接受预约的预约接受画面7(图9)。
在预约接受画面7显示表示作为适合洗涤的洗衣设备而被提取的各洗衣设备11的运转时间表的运转时间表71。在运转时间表71示出各洗衣设备11的每单位时间的状态。即，使用标识等来表示各洗衣设备11在各单位时间处于“可利用”、“预约中”、“运转中”、“不可利用”中的哪一种。此外，在预约接受画面7显示接受日期的输入的日期输入框72。
在利用者向日期输入框72输入任意的日期时，预约接受部303通过参照洗衣设备信息M来生成该输入的日期的各洗衣设备11的运转时间表71，并使其显示在预约接受画面7。
在预约接受画面7显示的运转时间表71中，相当于“可利用”的标识为接受预约操作的图标。即，当利用者操作在任意的洗衣设备11的任意的时间段显示的相当于“可利用”的标识时，预约接受部303接受在指定的时间段利用指定的洗衣设备11的预约。
步骤S11：在预约接受部303接受预约时，生成包括被预约的洗衣设备11的识别信息、已预约的利用者的识别信息、预约开始时刻以及洗衣设备信息M中包括的洗涤时间的预约信息R，并将其通知给服务器装置2。
步骤S12：在从终端装置3获取预约信息R时，在服务器装置2中开始以下的处理。
步骤S13：首先，服务器装置2基于从终端装置3获取的预约信息R中包括的各信息来更新洗衣设备数据库DB，具体而言，更新被预约的洗衣设备11的运转时间表。即，服务器装置2将预约开始时刻加上洗涤时间的时刻作为结束预定时刻，将从预约开始时刻到该结束预定时刻为止的时间段中该洗衣设备11的状态设为“预约中”。此外，服务器装置2将所获取的预约信息R通知给 被预约的洗衣设备11。
步骤S14：在从服务器装置2获取预约信息R时，在洗衣设备11中开始以下的处理。
步骤S15：首先，预约管理部101进行管理，使得在预约的时间段中已预约的利用者以外的利用者无法利用该洗衣设备11。具体而言，预约管理部101在预约开始时刻锁定洗衣设备11的门，设为只要未经已预约的利用者本人确认(例如，识别信息和密码的输入)就无法使用的状态。此外，在预约开始时刻到来前的时间段，未预约的插队的用户想要使用洗衣设备11的情况下，在开始洗涤前，判断该洗涤的结束预定时刻是否为预约开始时刻之前，在结束预定时刻在预约开始时刻之后的情况下，使操作面板显示“本洗衣机由于已被预约，因此无法使用，请使用其他洗衣机。”这一消息，并且禁止开始该洗涤。由此，已预约的利用者能在预约的时间可靠地利用洗衣设备11。
＜4.效果＞
上述的实施方式的投币式洗衣店利用辅助系统SY在服务器装置2的存储部20存储有包括多个投币式洗衣店1和设置于各投币式洗衣店1的洗衣设备11的信息的洗衣设备数据库DB。而且，投币式洗衣店利用辅助系统SY具备：洗涤物信息获取部301，在利用者一方的终端装置3获取作为与洗涤物有关的信息的洗涤物信息L；洗衣设备提取部201，基于洗涤物信息L从洗衣设备数据库DB提取适合洗涤物的洗涤的洗衣设备11；以及洗衣设备信息通知部203，将提取出的洗衣设备11和设置有该洗衣设备11的投币式洗衣店1通知给终端装置3。
根据该构成，当利用者向终端装置3输入与自己的洗涤物有关的洗涤物信息L时，适合洗涤的洗衣设备11和设置有该洗衣设备11的投币式洗衣店1被通知给该终端装置3。因此，利用者能从分别设置于多个投币式洗衣店1的各种各样的洗衣设备11中适当选择适合自己的洗涤物的洗衣设备11。由此，利用者能充分有效利用投币式洗衣店1，提高了利用者的便利性。
此外，在上述的实施方式的投币式洗衣店利用辅助系统SY中，洗涤物信息获取部301使作为终端装置3的显示部的触摸显示屏30显示分别对应于重量不同的洗涤物的多个图像421，并且从利用者接受多个图像421中的任一个的选择，获取与选出的图像421对应的洗涤物的重量作为洗涤物信息L。然后，洗衣设备 提取部201提取与该洗涤物的重量相应的容量的洗衣设备11。
对于多数的利用者而言，不容易准确地掌握自己的洗涤物的重量，因此，有时会使用对于自己的洗涤物的重量不合适的容量的洗衣设备11。然而，根据上述的构成，利用者仅从在终端装置3显示的多个图像421中选择与自己的洗涤物相近的图像，就会被通知与该洗涤物的重量相应的容量的合适的洗衣设备11。因此，能通过使用被通知的洗衣设备11来避免浪费洗涤时间、费用或无法进行充分的清洗。
此外，在上述的实施方式的投币式洗衣店利用辅助系统SY中具备：洗涤时间预测部202，基于洗涤物信息L来预测洗涤时间。而且，洗衣设备信息通知部203将预测出的洗涤时间通知给终端装置3。
根据该构成，当利用者向终端装置3输入与自己的洗涤物有关的洗涤物信息L时，洗涤时间被通知给该终端装置3。由于无需前往投币式洗衣店1就能掌握洗涤时间，因此进一步提高了利用者的便利性。
此外，在上述的实施方式的投币式洗衣店利用辅助系统SY中，洗衣设备数据库DB中包括分别设置于多个投币式洗衣店1的各洗衣设备11的运转时间表，洗衣设备信息通知部203将提取出的洗衣设备11的运转时间表通知给终端装置3。
根据该构成，当利用者向终端装置3输入与自己的洗涤物有关的洗涤物信息L时，除了合适的洗衣设备11之外，其运转时间表也会被通知给该终端装置3。如果能掌握运转时间表，则会避免利用者携带洗涤物前往投币式洗衣店时，目标洗衣设备11处于使用中而产生等待时间这一事态，进一步提高了利用者的便利性。
此外，在上述的实施方式的投币式洗衣店利用辅助系统SY中，在终端装置3具备接受提取出的洗衣设备11的预约的预约接受部303。
根据该构成，当利用者向终端装置3输入与自己的洗涤物有关的洗涤物信息L时，适合的洗衣设备11被通知给该终端装置3，其结果是，利用者能从该终端装置3预约被通知的洗衣设备11。如果事先预约了洗衣设备11，则利用者能在自己预约的时间切实使用目标洗衣设备11，因此进一步提高了利用者的便利性。
《第二实施方式》
在上述的实施方式中，设为在储存于服务器装置2的存储部20的洗衣设备数据库DB中登记各洗衣设备11的运转时间表，在利用者的终端装置3的触摸显示屏30显示基于该洗衣设备数据库DB而确定的洗衣设备11当前的运转状况63、运转时间表71(图8、图9)。
在此，登记于洗衣设备数据库DB的运转时间表例如以如下方式被更新。即，当通过各洗衣设备11开始洗涤时，该洗衣设备11的控制部通过将洗涤的开始时刻加上在本机的程序中预先规定的基准所需时间来预测该洗涤的结束预定时刻。然后，将开始时刻和结束预定时刻通知给服务器装置2。服务器装置2在获取该通知时，将从开始时刻到结束预定时刻为止的时间段中该洗衣设备11的状态设为“运转中”。由此，洗衣设备数据库DB被更新。
在这样的方案中，也能保证洗衣设备数据库DB中保存足够准确的运转时间表，但根据以下说明的第二实施方式，能进一步提高保存在洗衣设备数据库DB中的运转时间表的准确性。
参照图10、图11对第二实施方式的投币式洗衣店利用辅助系统SYa进行说明。图10是表示在第二实施方式的投币式洗衣店利用辅助系统SYa中实现的功能构成的框图。图11是表示在投币式洗衣店利用辅助系统SYa中执行的处理流程的图。需要说明的是，在以下的说明中，对与第一实施方式不同的构成进行说明，对于与第一实施方式相同的构成，使用相同的附图标记来表示，并省略其说明。
在投币式洗衣店利用辅助系统SYa中，各洗衣设备11除了预约管理部101以外，还具备结束时刻预测部102，其预测在该洗衣设备11中执行的洗涤的结束时刻。与预约管理部101同样，结束时刻预测部102通过构成洗衣设备11的控制部的微型计算机执行储存于存储器的程序来实现。
参照图11对在投币式洗衣店利用辅助系统SYa中登记于洗衣设备数据库DB中的运转时间表的更新的处理流程进行说明。
步骤S101：在通过洗衣设备11开始洗涤时，该洗衣设备11的结束时刻预测部102通过将洗涤的开始时刻加上在本机的程序中预先规定的基准所需时间来预测该洗涤的结束预定时刻。
步骤S102：在获取结束预定时刻时，结束时刻预测部102将开始时刻和该结束预定时刻与本机的识别信息一同通知给服务器装置2。
服务器装置2在从洗衣设备11获取洗涤的开始时刻和结束预定时刻时，基于该获取到的信息来更新洗衣设备数据库DB。即，服务器装置2将从洗衣设备11获取到的开始时刻到结束预定时刻为止的时间段中该洗衣设备11的状态设为“运转中”。
步骤S103：另一方面，在开始洗涤的洗衣设备11中，结束时刻预测部102判断规定的过程是否完成。规定的过程是指从洗涤的一系列过程中任选的过程。在以下的说明中，设为：洗涤的一系列过程由两次洗涤过程构成，规定的过程为第一次洗涤过程。
步骤S104：在规定的过程(即第一次洗涤过程)完成时，结束时刻预测部102基于从开始洗涤到该规定的过程完成为止所需的所需时间来预测剩余过程(即第二次洗涤过程)所需的时间，并基于此来预测洗涤的结束预定时刻。
具体而言，结束时刻预测部102获取将第一次洗涤过程所需的时间除以第一次洗涤过程的基准所需时间而得到的值作为变化率。然后，将第二次洗涤过程的基准所需时间乘以该变化率而得到的值预测为第二次洗涤过程所需的时间。然后，获取将第二次洗涤过程的开始时刻加上该预测出的所需时间而得到的时刻作为结束预定时刻。
需要说明的是，为了获取更准确的结束预定时刻，结束时刻预测部102可以单独针对第一次洗涤过程中包括的各过程，即供水过程、排水过程、中间脱水平衡过程等各过程计算出变化率，并将第二次洗涤过程中包括的各过程的基准所需时间乘以该过程的变化率而得到的值预测为第二次洗涤过程所需的时间。
步骤S105：在获取结束预定时刻时，结束时刻预测部102将该结束预定时刻与本机的识别信息一同再次通知给服务器装置2。
在从洗衣设备11获取洗涤的结束预定时刻的再次通知时，服务器装置2基于该再次通知的信息再次更新洗衣设备数据库DB。即，服务器装置2更新洗衣设备数据库DB，使到再次通知的结束预定时刻为止的时间段中该洗衣设备11的状态为“运转中”。由此，由结束时刻预测部102预测出的结束预定时刻反 映在洗衣设备数据库DB中的洗衣设备11的运转时间表中。
如此，在上述的实施方式的投币式洗衣店利用辅助系统SYa中，结束时刻预测部102在从洗衣设备11开始洗涤到完成一部分过程为止的中途阶段，基于一部分过程实际所需的时间来预测剩余过程所需的时间，从而预测洗涤的结束预定时刻。然后，该结束预定时刻反映在洗衣设备数据库DB中的洗衣设备11的运转时间表中。
根据该构成，在洗涤的中途阶段，基于已结束的一部分过程实际所需的时间来预测剩余过程所需的时间，因此能准确预测洗涤结束的时刻。因此，洗衣设备11的准确的运转时间表被保存在洗衣设备数据库DB中。进而，提高了基于该洗衣设备数据库DB而确定的洗衣设备11当前的运转状况63、运转时间表71的准确性。由此，进一步提高了利用者的便利性。
《变形例》
有时利用者会在洗衣设备11开始洗涤后给出延长处理的指示。典型的是，假定在烘干不足的情况下用于追加进行烘干运转的延长处理。考虑到这样的延长处理的可能性，可以设为在用于接受预约的预约接受画面7显示“可能会因前一利用者的利用延长而导致洗涤开始时间延迟，请您谅解”等消息。
此外，可以构成为，在延长处理占用了预约时间的情况下，将该情况通知给该预约的利用者的终端装置3。具体而言，服务器装置2在从洗衣设备11接收随着延长处理的发生而导致结束预定时刻变更的通知而更新洗衣设备数据库DB时，判断根据该通知应变更为“运转中”的时间段当前是否处于“预约中”。然后，在应变更的时间段处于“预约中”的情况下，服务器装置2可以将该情况通知给该预约的利用者的终端装置3，使该终端装置3的触摸显示屏30显示“因前一利用者的利用延长导致洗涤开始时间延迟○○分钟。”这一消息。进而，可以采用如下构成：在接收该通知的终端装置3中，预约接受部303使触摸显示屏30显示预约接受画面7，该预约接受画面7显示表示洗衣设备11的最新的运转状况的运转时间表71，并从利用者接受预约的变更。
在上述的各实施方式中，洗涤时间预测部202可以在预测洗涤时间时考虑在步骤S4中提取出的洗衣设备11的规格信息。该情况下，针对在步骤S4中提取出的各洗衣设备11计算出洗涤时间，在洗衣设备信息显示画面6显示各洗衣 设备11的洗涤时间。因此，利用者能考虑洗涤时间来选择洗衣设备11。
在上述的各实施方式中，设为终端装置3为投币式洗衣店1的利用者所带的通信终端装置，但终端装置3也可以是设置于投币式洗衣店1等的通信终端装置。
在上述的各实施方式中，洗涤时间预测部202、预约接受部303、预约管理部101不是必须的要素，也可以省略其中的至少一个。
在上述的各实施方式中，作为服务器装置2所具备的功能部的各功能部201～203中的至少一个可以在洗衣设备11或者终端装置3中实现。此外，作为终端装置3所具备的功能部的各功能部301～303中的至少一个可以在服务器装置2或者洗衣设备11中实现。
在第二实施方式中，结束时刻预测部102基于从开始洗涤到规定的过程完成为止实际所需的时间来预测剩余过程所需的时间的方案并不限于上述例示的方案。例如，也可以是结束时刻预测部102在规定时间的烘干处理结束的阶段，基于从设于洗衣设备11的传感器等获取的信息来判断洗涤物的烘干程度，预测完全烘干该洗涤物所需的时间。
在不脱离本发明的主旨的范围内也能对其他构成进行各种变形。此外，当然也能将在各实施方式中举例示出的构成部分地相互组合。

Claims (6)

  1. 一种投币式洗衣店利用辅助系统，具备：
    存储部，存储有包括多个投币式洗衣店和设置于各投币式洗衣店的洗衣设备的信息的洗衣设备数据库；
    洗涤物信息获取部，在利用者一方的终端装置获取作为与洗涤物有关的信息的洗涤物信息；
    洗衣设备提取部，基于所述洗涤物信息从所述洗衣设备数据库提取适合所述洗涤物的洗涤的洗衣设备；以及
    洗衣设备信息通知部，将所述提取出的洗衣设备和设置有该洗衣设备的投币式洗衣店通知给所述终端装置。
  2. 根据权利要求1所述的投币式洗衣店利用辅助系统，其中，
    所述洗涤物信息获取部使所述终端装置的显示部显示分别对应于重量不同的洗涤物的多个图像，并且从所述利用者接受所述多个图像的任一个的选择，获取与选出的图像对应的洗涤物的重量作为所述洗涤物信息，
    所述洗衣设备提取部提取与所述洗涤物的重量相应的容量的洗衣设备。
  3. 根据权利要求1或2所述的投币式洗衣店利用辅助系统，其中，
    具备：洗涤时间预测部，基于所述洗涤物信息来预测洗涤时间，
    所述洗衣设备信息通知部将预测出的所述洗涤时间通知给所述终端装置。
  4. 根据权利要求1或2所述的投币式洗衣店利用辅助系统，其中，
    所述洗衣设备数据库中包括分别设置于所述多个投币式洗衣店的各洗衣设备的运转时间表，
    所述洗衣设备信息通知部将所述提取出的洗衣设备的运转时间表通知给所述终端装置。
  5. 根据权利要求4所述的投币式洗衣店利用辅助系统，其中，
    在所述终端装置具备接受所述提取出的洗衣设备的预约的预约接受部。
  6. 根据权利要求5所述的投币式洗衣店利用辅助系统，其中，
    在所述洗衣设备具备结束时刻预测部，所述结束时刻预测部在从开始洗涤到完成一部分过程为止的中途阶段，基于所述一部分过程实际所需的时间来预测剩余过程所需的时间，从而预测洗涤的结束预定时刻，
    所述结束预定时刻反映在所述洗衣设备数据库中的所述洗衣设备的运转时间表中。
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CN106470244A (zh) * 2016-09-18 2017-03-01 河南理工大学 基于云服务器的自助洗衣机预约提醒系统
CN207420127U (zh) * 2017-11-10 2018-05-29 雷丽清 一种集装箱式洗衣房

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WO2023185224A1 (zh) * 2022-03-28 2023-10-05 青岛海尔洗衣机有限公司 洗衣系统
US12188165B2 (en) 2022-10-03 2025-01-07 Haier Us Appliance Solutions, Inc. Washing machine appliance interfaces

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