WO2019179019A1 - Procédé et appareil de test automatique, dispositif informatique et support de stockage - Google Patents

Procédé et appareil de test automatique, dispositif informatique et support de stockage Download PDF

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Publication number
WO2019179019A1
WO2019179019A1 PCT/CN2018/101846 CN2018101846W WO2019179019A1 WO 2019179019 A1 WO2019179019 A1 WO 2019179019A1 CN 2018101846 W CN2018101846 W CN 2018101846W WO 2019179019 A1 WO2019179019 A1 WO 2019179019A1
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WO
WIPO (PCT)
Prior art keywords
test
media gateway
virtual media
ivr system
service
Prior art date
Application number
PCT/CN2018/101846
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English (en)
Chinese (zh)
Inventor
刘玉治
Original Assignee
平安科技（深圳）有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 平安科技（深圳）有限公司 filed Critical 平安科技（深圳）有限公司
Publication of WO2019179019A1 publication Critical patent/WO2019179019A1/fr

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/50—Testing arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/26—Arrangements for supervision, monitoring or testing with means for applying test signals or for measuring
    • H04M3/28—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Debugging And Monitoring (AREA)

Abstract

Des modes de réalisation de l'invention concernent un procédé et un appareil de test automatique, un dispositif informatique et un support de stockage. Le procédé consiste à : invoquer un service de passerelle multimédia virtuelle ; envoyer une demande de test à un système IVR au moyen du service de passerelle multimédia virtuelle ; en cas de réception de l'instruction de confirmation du système IVR, établir un canal de test entre le service de passerelle multimédia virtuelle et le système IVR ; et effectuer un test automatique en fonction du canal de test. Selon les modes de réalisation de l'invention, il est possible de réduire considérablement le temps consommé pendant le processus de test et d'améliorer l'efficacité du test.
PCT/CN2018/101846 2018-03-22 2018-08-23 Procédé et appareil de test automatique, dispositif informatique et support de stockage WO2019179019A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN201810240229.0A CN108540674B (zh) 2018-03-22 2018-03-22 自动化测试方法、装置、计算机设备以及存储介质
CN201810240229.0 2018-03-22

Publications (1)

Publication Number Publication Date
WO2019179019A1 true WO2019179019A1 (fr) 2019-09-26

Family

ID=63484127

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/CN2018/101846 WO2019179019A1 (fr) 2018-03-22 2018-08-23 Procédé et appareil de test automatique, dispositif informatique et support de stockage

Country Status (2)

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CN (1) CN108540674B (fr)
WO (1) WO2019179019A1 (fr)

Families Citing this family (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109495655B (zh) * 2018-11-14 2021-11-16 平安科技（深圳）有限公司 呼叫中心坐席线路测试方法及装置、电子设备、存储介质
CN109660681A (zh) * 2018-12-05 2019-04-19 福建星网智慧软件有限公司 一种ip-pbx语音播报的自动化测试方法及系统
CN109814916B (zh) * 2019-01-04 2023-09-01 平安科技（深圳）有限公司 一种ivr流程的配置方法、装置、存储介质和服务器
CN110392165A (zh) * 2019-06-28 2019-10-29 贵阳朗玛信息技术股份有限公司 一种ivr系统的压力测试的方法及装置
CN111078534B (zh) * 2019-11-26 2023-06-09 深圳云天励飞技术有限公司 一种测试调度方法和相关设备
CN111090587A (zh) * 2019-12-11 2020-05-01 中国建设银行股份有限公司 投产点服务测试方法、装置、设备及存储介质
CN111885268B (zh) * 2020-06-12 2022-03-22 北京百度网讯科技有限公司 对话平台的测试方法、装置、电子设备和存储介质
CN114938342A (zh) * 2022-01-27 2022-08-23 浙江浩瀚能源科技有限公司 一种可远程触发本地ui自动化测试及监控方法

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CN1783817A (zh) * 2004-12-02 2006-06-07 华为技术有限公司 一种对媒体服务器进行大容量测试的系统及方法
CN101729681A (zh) * 2008-10-23 2010-06-09 华为技术有限公司 一种自动拨测方法、拨测终端及通信系统
US8019057B2 (en) * 2005-12-21 2011-09-13 Verizon Business Global Llc Systems and methods for generating and testing interactive voice response applications
US9438729B2 (en) * 2014-08-15 2016-09-06 Accenture Global Services Limited Automated testing of interactive voice response systems

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US7420928B2 (en) * 2002-07-02 2008-09-02 Siemens Aktiengesellschaft Testing of transmission quality in packet-based networks
US8009811B2 (en) * 2006-11-10 2011-08-30 Verizon Patent And Licensing Inc. Testing and quality assurance of interactive voice response (IVR) applications
CN101383822A (zh) * 2008-07-10 2009-03-11 北京邮电大学 航空电信网路由器虚拟机
CN101437086B (zh) * 2008-12-19 2011-11-30 中兴通讯股份有限公司 一种语音测试实现系统及方法
CN103152316A (zh) * 2011-12-07 2013-06-12 中兴通讯股份有限公司 互动式语音应答ivr的实现方法、装置及系统
CN203279191U (zh) * 2013-04-18 2013-11-06 浙江金之路信息科技有限公司 一种多制式网络综合业务监控系统
CN105791602B (zh) * 2014-12-26 2019-12-17 深圳市腾讯计算机系统有限公司 音质测试方法及系统
CN107493587B (zh) * 2016-06-13 2021-04-20 中兴通讯股份有限公司 一种媒体网关测试方法、装置及系统
CN107819639B (zh) * 2016-09-14 2021-12-24 西门子公司 一种测试方法和装置
CN106878570A (zh) * 2017-03-08 2017-06-20 广州芯德通信科技股份有限公司 一种语音业务测试方法及系统
CN107678956A (zh) * 2017-09-22 2018-02-09 郑州云海信息技术有限公司 一种服务器自动化测试管理系统及方法
CN107769984B (zh) * 2017-12-04 2020-08-28 阳光凯讯(北京)科技有限公司 一种基于网关的低成本主备热切换系统及方法

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1783817A (zh) * 2004-12-02 2006-06-07 华为技术有限公司 一种对媒体服务器进行大容量测试的系统及方法
US8019057B2 (en) * 2005-12-21 2011-09-13 Verizon Business Global Llc Systems and methods for generating and testing interactive voice response applications
CN101729681A (zh) * 2008-10-23 2010-06-09 华为技术有限公司 一种自动拨测方法、拨测终端及通信系统
US9438729B2 (en) * 2014-08-15 2016-09-06 Accenture Global Services Limited Automated testing of interactive voice response systems

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Publication number Publication date
CN108540674B (zh) 2020-12-29
CN108540674A (zh) 2018-09-14

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