WO2018014839A1 - 基于gis技术的订单妥投异常的监控方法、装置及系统 - Google Patents

基于gis技术的订单妥投异常的监控方法、装置及系统 Download PDF

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Publication number
WO2018014839A1
WO2018014839A1 PCT/CN2017/093447 CN2017093447W WO2018014839A1 WO 2018014839 A1 WO2018014839 A1 WO 2018014839A1 CN 2017093447 W CN2017093447 W CN 2017093447W WO 2018014839 A1 WO2018014839 A1 WO 2018014839A1
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Prior art keywords
offset
coordinates
order
trajectory
monitoring
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English (en)
French (fr)
Inventor
白鑫
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Beijing Jingdong Century Trading Co Ltd
Beijing Jingdong Shangke Information Technology Co Ltd
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Beijing Jingdong Century Trading Co Ltd
Beijing Jingdong Shangke Information Technology Co Ltd
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Priority to US16/319,118 priority Critical patent/US20190279155A1/en
Publication of WO2018014839A1 publication Critical patent/WO2018014839A1/zh
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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0833—Tracking
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/08355—Routing methods
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/29—Geographical information databases
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/953—Querying, e.g. by the use of web search engines
    • G06F16/9537—Spatial or temporal dependent retrieval, e.g. spatiotemporal queries
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the invention relates to the field of computer technology and software, in particular to a monitoring method, device and system for order abnormality based on GIS technology.
  • the present invention provides a monitoring method, device and system for order abnormality based on GIS technology, which can realize the whole process monitoring and tracking of order delivery, and realize the order based on automatically calculating the freight deviation of the order. Abnormally monitored and alarmed.
  • a monitoring method for order abnormality based on GIS technology is provided.
  • the monitoring method for order abnormality based on GIS technology of the invention comprises: obtaining coordinates of order delivery trajectory points by using GIS technology, including: longitude, latitude and time data of track points; generating trajectory data according to coordinates of track points; Whether there is an abnormality in the data monitoring order, if any, the abnormal information is recorded, wherein the offset of the coordinates of the appropriate point and the coordinates of the order address is calculated, and compared with the offset threshold, if the offset is not greater than the offset If the threshold is exceeded, the monitoring ends. If the offset is greater than the offset threshold, it is determined whether the actual generated shipping cost is greater than the shipping cost to be delivered to the order address. If it is greater than, the abnormal information is recorded, otherwise the monitoring ends.
  • the method further includes: performing abnormal point filtering on the coordinates of the acquired track point before generating the trajectory data according to the coordinates of the track point.
  • the method further includes: acquiring coordinates of the order delivery trajectory point by using the GIS technology, further comprising acquiring coordinates of the branch distribution trajectory point and coordinates of the home delivery distribution trajectory point; and generating trajectory data according to coordinates of the trajectory point, further comprising generating a spur line Distribution trajectory data and home delivery trajectory data.
  • the offset is an offset ratio
  • the offset ratio is a ratio of the offset distance to the total distance of the order delivery.
  • the method further includes: periodically summarizing the abnormal record of the carrier, and performing alarm processing if the number of abnormally scheduled times in the unit period is greater than the abnormal threshold, wherein the alarm processing includes: the carrier of the unit period Abnormally recorded records, generated freight differences, abnormal proportions, and single abnormal information are pushed to the monitoring personnel.
  • a monitoring apparatus for order abnormality based on GIS technology is provided.
  • the monitoring device for order abnormality based on GIS technology of the invention comprises: an obtaining module, configured to acquire coordinates of an order delivery trajectory point by using GIS technology, including: a track point Longitude, latitude and time data; a trajectory generating module, configured to generate trajectory data according to the coordinates of the trajectory point; and an abnormality monitoring module, configured to monitor whether the order is abnormal according to the trajectory data, and if so, record the abnormal information, wherein Calculate the offset between the coordinates of the appropriate point and the coordinates of the order address, and compare it with the offset threshold. If the offset is not greater than the offset threshold, the monitoring ends. If the offset is greater than the offset threshold, the actual value is determined. Whether the generated shipping cost is greater than the shipping cost to be delivered to the order address. If it is greater than, the abnormal information is recorded, otherwise the monitoring ends.
  • an obtaining module configured to acquire coordinates of an order delivery trajectory point by using GIS technology, including: a track point Longitude, latitude and time data
  • a trajectory generating module configured to
  • the trajectory generating module is further configured to: perform abnormal point filtering on coordinates of the acquired trajectory points before generating trajectory data according to coordinates of the trajectory points.
  • the device is further configured to: acquire, by using the GIS technology, the coordinates of the order delivery trajectory point by using the GIS technology, further comprising: acquiring a coordinate of the branch distribution trajectory point and a coordinate of the home delivery distribution trajectory point; and the trajectory generation module generates the coordinate according to the trajectory point
  • the trajectory data also includes generating branch distribution trajectory data and home delivery trajectory data.
  • the offset is an offset ratio
  • the offset ratio is a ratio of the offset distance to the total distance of the order delivery.
  • the device further includes: an alarm module, configured to periodically summarize the abnormal record of the carrier, and if the abnormal number of times in the unit period is greater than the abnormal threshold, the alarm processing is performed, wherein the alarm processing includes: During the period, the carrier's abnormal investment record, the resulting freight difference, abnormal proportion of investment, and single abnormal information are pushed to the monitoring personnel.
  • an alarm module configured to periodically summarize the abnormal record of the carrier, and if the abnormal number of times in the unit period is greater than the abnormal threshold, the alarm processing is performed, wherein the alarm processing includes: During the period, the carrier's abnormal investment record, the resulting freight difference, abnormal proportion of investment, and single abnormal information are pushed to the monitoring personnel.
  • the GIS-based electronic device of the present invention includes: one or more processors; and a storage device for storing one or more programs when the one or more programs are The processor is executed such that the one or more processors implement the method of any of claims 1-5.
  • a computer readable medium having stored thereon a computer program, wherein The method of any one of the above methods is implemented when the program is executed by a processor.
  • a monitoring system for order abnormality based on GIS technology is provided.
  • the monitoring system of the GIS technology-based order abnormality of the present invention comprises: a memory and a processor; wherein the memory stores instructions; the processor is configured to perform the following steps according to the instructions: acquiring an order delivery by using GIS technology
  • the coordinates of the track point include: the longitude, latitude and time data of the track point; the track data is generated according to the coordinates of the track point; and the abnormality information of the order is reported according to the track data, and if there is, the abnormal information is recorded, wherein
  • the offset between the pitch coordinates and the order address coordinates is compared with the offset threshold. If the offset is not greater than the offset threshold, the monitoring ends. If the offset is greater than the offset threshold, it is determined whether the actual shipping cost is generated. If the shipping cost is greater than the shipping cost to be delivered to the order address, the abnormal information will be recorded if it is greater than the delivery price, otherwise the monitoring will end.
  • the coordinates of the order distribution trajectory point can be obtained by using the GIS technology, thereby automatically tracking and monitoring the distribution behavior, and the order can be automatically monitored by judging whether the delivery trajectory is deviated or whether the delivery freight is abnormal.
  • the occurrence of abnormal behavior in the process by promptly notifying the order delivery monitoring personnel when the occurrence of abnormal conditions exceeds the set alarm threshold, it can effectively help the merchant to avoid the risks and economic losses caused by the order freight fraud.
  • FIG. 1 is a schematic diagram showing main steps of a method for monitoring an abnormal order of an order based on GIS technology according to an embodiment of the present invention
  • FIG. 2 is a specific flow of a method for monitoring an abnormal order of an order based on GIS technology according to an embodiment of the present invention
  • FIG. 3 is a flow chart of abnormal monitoring of a method for monitoring an abnormal order of an order based on GIS technology according to an embodiment of the present invention
  • FIG. 4 is a schematic diagram of main modules of a monitoring device for order abnormality based on GIS technology according to an embodiment of the present invention
  • FIG. 5 is a schematic diagram of a main part of a monitoring system for an abnormal order of an order based on GIS technology according to an embodiment of the present invention
  • FIG. 6 is an exemplary system architecture diagram to which an embodiment of the present invention may be applied.
  • FIG. 7 is a block diagram showing the structure of a computer system suitable for implementing a terminal device or a server of an embodiment of the present invention.
  • the monitoring scheme of the order-based abnormality based on the GIS technology in the embodiment of the invention mainly realizes the whole process monitoring and tracking of the order delivery through the GIS technology, and performs the automatic deviation calculation and the abnormal alarm of the order-ordering point according to the acquired order trajectory. .
  • FIG. 1 is a schematic diagram of main steps of a method for monitoring an abnormal order of an order based on GIS technology according to an embodiment of the present invention.
  • the monitoring method for order abnormality based on GIS technology in the embodiment of the present invention mainly includes the following steps:
  • Step S11 Using GIS technology to obtain coordinates of the order delivery track point, including: longitude, latitude and time data of the track point.
  • Step S12 Generate trajectory data according to the coordinates of the trajectory point.
  • Step S13 monitoring whether the order is abnormal according to the trajectory data, if any, if Recording the abnormality information, wherein the offset of the coordinates of the appropriate point and the coordinates of the order address is calculated, and compared with the offset threshold. If the offset is not greater than the offset threshold, the monitoring ends, if the offset is greater than the offset If the threshold is shifted, it is judged whether the actual generated freight is greater than the freight that should be paid to the delivery address. If it is greater than, the abnormal information is recorded, otherwise the monitoring ends.
  • the carrier's staff includes staff for branch distribution and staff for home delivery.
  • the staff of the branch distribution receives the goods from the merchant, and then delivers the goods to the site in the customer's area. After the site is sorted or distributed, the staff assigned by the home delivery continues to pick up the goods from the site and deliver the goods to the customer's location.
  • the site from the merchant to the customer's area can be called the branch distribution.
  • the person responsible for the delivery is called the feeder dispatcher. From the site to the customer's location, it can be called the home delivery distribution, and the staff responsible for the distribution. Known as the home delivery staff.
  • the acquiring the coordinates of the order delivery trajectory point by using the GIS technology in step S11 may include acquiring the coordinates of the branch distribution trajectory point and the coordinates of the home delivery distribution trajectory point; likewise, in step S12, generating the coordinates according to the trajectory point
  • the trajectory data may include generating branch distribution trajectory data and home delivery trajectory data.
  • the order trajectory point and the order trajectory are not only strictly differentiated according to the branch distribution and the home delivery distribution, but also the classification process of the order delivery process according to the specific carrier situation, and how to classify.
  • the embodiments of the present invention are described in detail below by taking the branch distribution and the home delivery distribution as an example.
  • the order allocation work will be carried out, and the order delivery tasks will be pushed to the branch distribution staff and the home delivery staff.
  • the branch dispatcher will use a mobile device (for example, but not limited to, a mobile phone with distribution software installed) that supports the order delivery operation and the coordinate collection function, hereinafter referred to as "mobile APP".
  • mobile APP mobile phone with distribution software installed
  • the operation of order delivery Similarly, in the process of home delivery, the home delivery staff will also use a mobile device (such as, but not limited to, a POS machine) equipped with a device that supports order delivery operations and coordinate collection functions, hereinafter referred to as "POS machine" for order delivery. operating.
  • the specific process of obtaining the coordinates of the order delivery trajectory point by using the GIS technology in the foregoing step S11 is as follows: in the process of the branch line distribution, the branch line delivery person performs the receiving operation on the mobile phone APP, which represents the beginning of the branch line transportation. In the process of branch line transportation, the mobile APP collects and uploads the coordinate information of the track points in the distribution track in real time, including longitude, latitude and time information. When the feeder dispatcher arrives at the site, the delivery operation is performed on the mobile APP, indicating that the branch transportation is over.
  • the delivery operation is performed on the POS machine to represent the beginning of the delivery.
  • the delivery staff through the POS machine collects and uploads the coordinate information of the track points in the distribution trajectory in real time, including longitude, latitude and time information.
  • a proper investment operation is performed on the POS machine to represent the end of the order delivery process.
  • the mobile phone APP of the branch dispatcher and the POS machine of the home delivery dispatcher are hardware devices for real-time coordinate acquisition and uploading, wherein the time interval for coordinate collection and uploading can be set according to the data collection requirement.
  • the collected data is processed and calculated and saved.
  • the processing process includes: sorting coordinate data uploaded by the mobile phone APP and the POS machine according to the dispatcher and the time sequence, and storing the data in the cache.
  • abnormal point filtering can be performed on the collected data.
  • the determination of the abnormal point may be, but is not limited to, a method of determining whether the Euclidean distance between the adjacent points is greater than the maximum travel distance, and if it is greater than the maximum travel distance, determining that the Elapsed Point is an abnormal point and performing filtering.
  • each point p(lt, lat, t) is a track point, where lt, lat, and t are respectively Indicates the latitude, longitude, and time information of the recorded track point.
  • the abnormal point judgment is performed using the formula d(p i+1 , p i )/(t i+1 , t i )>Vmax1.
  • Vmax1 is the maximum moving speed of the user.
  • Vmax1 is set to 160km/h, if the formula is established, p i+1 is an abnormal point and is removed.
  • the Euclidean distance for determining the abnormal point can be replaced by the moving distance between adjacent points, and any standard that can remove the abnormal point can be used here.
  • step S11 the coordinates of the order delivery trajectory point obtained by the GIS technology in step S11 are completed, and the processing starts from step S12.
  • the order is generated according to the acquired time and the time period of the delivery and delivery of the order dispatcher and the home delivery dispatcher, and the coordinates of the effective delivery track point of the dispatcher during the time period.
  • the distribution trajectory is stored in the database.
  • the delivery trajectory of the order in the embodiment of the present invention may include generating a branch distribution trajectory and a home delivery trajectory.
  • step S13 After the trajectory of the order is generated, it is checked from step S13 whether or not the order is properly monitored.
  • FIG. 3 is a flow chart of abnormal monitoring of a method for monitoring an abnormal order of an order based on GIS technology according to an embodiment of the present invention.
  • the abnormal monitoring process of the GIS technology-based monitoring method for order abnormality according to the GIS technology is as follows:
  • the offset distance is calculated by the coordinates corresponding to the customer's order address and the coordinates of the actual vote, and the partial offset is generated. Move the distance.
  • the offset distance can be calculated as follows:
  • the offset distance is represented by S, the order placement point is A, and the order placing point is B.
  • the offset may be represented by a deviation ratio, and the offset ratio is a ratio of the offset distance to the total distance of the distribution.
  • the freight of the actual payable address and the freight of the customer's order address are compared. If the former is larger than the latter, the order is marked as an abnormally placed order. And record the exception information. If it is not greater than, the monitoring ends.
  • the basic data such as the customer order address is obtained through the order database system.
  • the method for monitoring the abnormality of the order abnormality in the embodiment of the present invention further includes: periodically calculating an abnormal investment record of the carrier containing the abnormally appropriate investment, when in a certain period of time (for example, may be a unit period or a plurality of periods), The number of abnormally ordered orders of a carrier is greater than the abnormal threshold (the abnormal threshold can be determined according to the monitoring requirements. For example, if the unit period can be set to one month, and the abnormal threshold is 5 for the abnormal period within the unit period), the trigger is triggered. Call the police.
  • the alarm may be to send the alarm information to the relevant monitoring personnel by means of mail, and the alarm content may include an abnormal record of the carrier during a certain period of time, a difference in the amount of freight generated, an abnormal proportion of the appropriate investment, and each Data such as the actual delivery trajectory and the estimated delivery trajectory recorded abnormally.
  • the GIS technology-based monitoring method for order abnormality of the order according to the embodiment of the present invention, it can be seen that by using the GIS technology to obtain the coordinates of the order delivery trajectory point, the automatic tracking and monitoring of the delivery behavior can be realized; Deviation and whether the shipping cost is abnormal, so that the abnormal behavior of the order can be automatically monitored; by promptly notifying the order delivery monitoring personnel when the abnormal situation occurs beyond the set alarm threshold, the operator can be effectively assisted. Avoid risks and economic losses caused by order shipping fraud.
  • FIG. 4 is a schematic diagram of main modules of a monitoring device for an abnormal order abnormality based on GIS technology according to an embodiment of the present invention.
  • the monitoring device 40 of the GIS-based order-based abnormality of the embodiment of the present invention mainly includes the following modules: an obtaining module 401, a trajectory generating module 402, and an abnormality monitoring module 403, wherein:
  • the obtaining module 401 is configured to acquire coordinates of the order delivery trajectory point by using the GIS technology, including: longitude, latitude and time data of the track point; the trajectory generating module 402 is configured to generate trajectory data according to the coordinates of the track point; and the abnormality monitoring module 403 is configured to: According to the trajectory data, it is monitored whether there is an abnormality in the order, and if so, the abnormal information is recorded, wherein the offset of the coordinates of the appropriate point and the coordinates of the order address is calculated, and compared with the offset threshold, if the offset is not If the offset is greater than the offset threshold, the monitoring ends. If the offset is greater than the offset threshold, it is determined whether the actual generated freight is greater than the freight that should be paid to the delivery address. If it is greater than, the abnormal information is recorded, otherwise the monitoring ends.
  • the trajectory generating module 402 is further configured to: perform abnormal point filtering on the coordinates of the acquired trajectory points before generating the trajectory data according to the coordinates of the trajectory points.
  • the device 40 is further configured to: acquire the coordinates of the order delivery trajectory point by using the GIS technology, and further include acquiring the coordinates of the branch distribution trajectory point and the home delivery distribution trajectory point.
  • the trajectory generation module 402 generates the trajectory data according to the coordinates of the trajectory point, and further includes generating the tributary distribution trajectory data and the home delivery trajectory data.
  • the offset in the embodiment of the present invention may be measured by using an offset ratio, which is a ratio of the offset distance to the total distance of the order delivery.
  • the device 40 may further include: an alarm module (not shown) for periodically summarizing the abnormal record of the carrier, and if the abnormal number of times in the unit period is greater than the abnormal threshold, the alarm processing is performed, wherein the alarm is performed.
  • the processing includes: pushing the abnormal record of the carrier in the unit period, the generated freight difference, the abnormally proportioned proportion, and the single abnormal information to the monitoring personnel.
  • FIG. 5 is a schematic diagram of a main part of a monitoring system for order-based abnormality based on GIS technology according to an embodiment of the present invention.
  • the GIS technology-based order head abnormality monitoring system 50 of the embodiment of the present invention mainly includes the following parts: a memory 501 and a processor 502; wherein the memory 501 stores instructions; the processor 502 is configured to The instruction performs the following steps: obtaining the coordinates of the order delivery track point by using the GIS technology, including: the longitude, latitude and time data of the track point; generating the track data according to the coordinates of the track point; and monitoring whether the order is abnormal according to the track data, if If yes, the abnormal information is recorded, wherein the offset of the coordinates of the appropriate pitch point and the coordinates of the order address is calculated, and compared with the offset threshold.
  • the monitoring ends, if the offset If the quantity is greater than the offset threshold, it is determined whether the actual generated freight is greater than the freight that should be paid to the delivery address. If it is greater than, the abnormal information is recorded, otherwise the monitoring ends.
  • the automatic tracking and monitoring of the delivery behavior can be realized; by judging whether the delivery trajectory is biased and whether the delivery freight is abnormal, the order can be automatically monitored.
  • the occurrence of abnormal behavior in the process by the time when the abnormal situation occurs beyond the set alarm threshold
  • the early warning and timely notification of the order delivery monitoring personnel can effectively help the merchant to avoid the risks and economic losses caused by the order freight fraud.
  • FIG. 6 illustrates an exemplary system architecture 600 of a method for applying an exception to an order based on a GIS technology or an apparatus for placing an exception based on a GIS technology to which an embodiment of the present invention may be applied.
  • system architecture 600 can include terminal devices 601, 602, 603, network 604, and server 605.
  • Network 604 is used to provide a medium for communication links between terminal devices 601, 602, 603 and server 605.
  • Network 604 can include various types of connections, such as wired, wireless communication links, fiber optic cables, and the like.
  • the user can interact with the server 605 via the network 604 using the terminal devices 601, 602, 603 to receive or send messages and the like.
  • Various communication client applications such as a shopping application, a web browser application, a search application, an instant communication tool, a mailbox client, a social platform software, and the like can be installed on the terminal devices 601, 602, and 603 (for example only).
  • the terminal devices 601, 602, 603 can be various electronic devices having a display screen and supporting web browsing, including but not limited to smartphones, tablets, laptop portable computers, desktop computers, and the like.
  • the server 605 may be a server that provides various services, such as a background management server (for example only) that provides support for a shopping site browsed by the user using the terminal devices 601, 602, 603.
  • the background management server may analyze and process data such as the received product information query request, and feed back the processing result (for example, target push information, product information--only examples) to the terminal device.
  • the method for placing an exception based on the GIS technology provided by the embodiment of the present invention is generally performed by the server 605. Accordingly, the device for abnormally placing an order based on the GIS technology is generally disposed in the server 605.
  • terminal devices, networks, and servers in FIG. 6 is merely illustrative. Depending on the implementation needs, there can be any number of terminal devices, networks, and servers.
  • FIG. 7 a block diagram of a computer system 700 suitable for use in implementing a terminal device in accordance with an embodiment of the present invention is shown.
  • the terminal device shown in FIG. 7 is merely an example, and should not impose any limitation on the function and scope of use of the embodiments of the present invention.
  • computer system 700 includes a central processing unit (CPU) 701 that can be loaded into a program in random access memory (RAM) 703 according to a program stored in read only memory (ROM) 702 or from storage portion 708. And perform various appropriate actions and processes.
  • RAM random access memory
  • ROM read only memory
  • RAM 703 various programs and data required for the operation of the system 700 are also stored.
  • the CPU 701, the ROM 702, and the RAM 703 are connected to each other through a bus 704.
  • An input/output (I/O) interface 705 is also coupled to bus 704.
  • the following components are connected to the I/O interface 705: an input portion 706 including a keyboard, a mouse, etc.; an output portion 707 including a cathode ray tube (CRT), a liquid crystal display (LCD), and the like, and a speaker; a storage portion 708 including a hard disk or the like And a communication portion 709 including a network interface card such as a LAN card, a modem, or the like.
  • the communication section 709 performs communication processing via a network such as the Internet.
  • Driver 710 is also connected to I/O interface 705 as needed.
  • a removable medium 711 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory or the like, is mounted on the drive 710 as needed so that a computer program read therefrom is installed into the storage portion 708 as needed.
  • embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for executing the method illustrated in the flowchart.
  • the computer program can be downloaded and installed from the network via communication portion 709, and/or installed from removable media 711.
  • the computer program is centrally processed When (CPU) 701 is executed, the above-described functions defined in the system of the present invention are performed.
  • the computer readable medium shown in the present invention may be a computer readable signal medium or a computer readable storage medium or any combination of the two.
  • the computer readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the above. More specific examples of computer readable storage media may include, but are not limited to, electrical connections having one or more wires, portable computer disks, hard disks, random access memory (RAM), read only memory (ROM), erasable Programmable read only memory (EPROM or flash memory), optical fiber, portable compact disk read only memory (CD-ROM), optical storage device, magnetic storage device, or any suitable combination of the foregoing.
  • a computer readable storage medium may be any tangible medium that can contain or store a program, which can be used by or in connection with an instruction execution system, apparatus or device.
  • a computer readable signal medium may include a data signal that is propagated in the baseband or as part of a carrier, in which computer readable program code is carried. Such propagated data signals can take a variety of forms including, but not limited to, electromagnetic signals, optical signals, or any suitable combination of the foregoing.
  • the computer readable signal medium can also be any computer readable medium other than a computer readable storage medium, which can transmit, propagate, or transport a program for use by or in connection with the instruction execution system, apparatus, or device.
  • Program code embodied on a computer readable medium can be transmitted by any suitable medium, including but not limited to wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.
  • each block of the flowchart or block diagrams can represent a module, a program segment, or a portion of code that includes one or more Executable instructions.
  • the functions noted in the blocks may also occur in a different order than that illustrated in the drawings. For example, two successively represented blocks may in fact be executed substantially in parallel, and they may sometimes be executed in the reverse order, depending upon the functionality involved.
  • each block of the block diagrams or flowcharts, and combinations of blocks in the block diagrams or flowcharts can be implemented in a dedicated hardware-based system that performs the specified function or operation, or can be A combination of instructions is implemented.
  • the modules involved in the embodiments of the present invention may be implemented by software or by hardware.
  • the described modules may also be disposed in the processor.
  • a processor includes an acquisition module, a trajectory generation module, and an abnormality monitoring module.
  • the names of these modules do not constitute a limitation on the module itself under certain circumstances.
  • the present invention also provides a computer readable medium, which may be included in the apparatus described in the above embodiments, or may be separately present and not incorporated in the apparatus.
  • the computer readable medium carries one or more programs.
  • the device includes: acquiring coordinates of the order delivery trajectory point by using the GIS technology, including: longitude of the track point, Latitude and time data; generate trajectory data according to the coordinates of the trajectory point; calculate the offset of the coordinates of the appropriate point and the coordinates of the order address, and compare it with the offset threshold. If the offset is not greater than the offset threshold, the monitoring ends. If the offset is greater than the offset threshold, it is determined whether the actual generated freight is greater than the freight that is delivered to the order address based on the freight rule. If it is greater than, the order is determined to be abnormal and the abnormal information is recorded, otherwise the monitoring ends.
  • the coordinates of the order delivery trajectory point can be obtained by using the GIS technology, thereby automatically tracking and monitoring the distribution behavior, and the order can be automatically monitored by judging whether the delivery trajectory is biased and whether the delivery freight is abnormal.

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Abstract

本发明提供一种基于GIS技术的订单妥投异常的监控方法、装置及系统，能够实现对订单配送的全程监控和跟踪，并且基于自动计算订单妥投的运费偏差，实现对订单异常妥投的监控和报警。该监控方法包括：利用GIS技术获取订单配送轨迹点的坐标，包括：轨迹点的经度、纬度以及时间数据；根据轨迹点的坐标生成轨迹数据；根据轨迹数据监控订单妥投是否存在异常，若存在，则记录该异常信息，其中，计算妥投点坐标与订单地址坐标的偏移量，并将其与偏移阈值比较，若偏移量不大于偏移阈值，则监控结束，若偏移量大于偏移阈值，则判断实际产生运费是否大于配送至订单地址应缴的运费，若大于则记录该异常信息，否则监控结束。

Description

基于GIS技术的订单妥投异常的监控方法、装置及系统 技术领域
本发明涉及计算机技术及软件领域，尤其涉及一种基于GIS技术的订单妥投异常的监控方法、装置及系统。
背景技术
随着现代社会物流配送能力的不断提升，越来越多的商家选择利用第三方承运商进行商品配送，此种现象在电子商务领域日益常见。但是在利用第三方配送的过程中，承运商通过虚拟下单、虚拟妥投、勾结大宗买家虚拟收货地址等方式来骗取运费的现象屡禁不止。
目前监督第三方承运商订单妥投是否异常的方式主要是依赖投诉举报和人工调查方式进行。但是投诉举报只能被动的等待他人的举报和揭发，无法主动发现；人工调查的方式又需要较大的时间、人工成本，且成功率低。
鉴于现有技术中并无自动对第三方承运商配送行为进行实时跟踪、对异常妥投订单监控的机制，因此也就不能有效地帮助商家规避因订单运费诈骗带来的风险和经济损失。
发明内容
有鉴于此，本发明提供一种基于GIS技术的订单妥投异常的监控方法、装置及系统，能够实现对订单配送的全程监控和跟踪，并且基于自动计算订单妥投的运费偏差，实现对订单异常妥投的监控和报警。
为实现上述目的，根据本发明的一个方面，提供了一种基于GIS技术的订单妥投异常的监控方法。
本发明的基于GIS技术的订单妥投异常的监控方法包括：利用GIS技术获取订单配送轨迹点的坐标，包括：轨迹点的经度、纬度以及时间数据；根据轨迹点的坐标生成轨迹数据；根据轨迹数据监控订单妥投是否存在异常，若存在，则记录该异常信息，其中，计算妥投点坐标与订单地址坐标的偏移量，并将其与偏移阈值比较，若偏移量不大于偏移阈值，则监控结束，若偏移量大于偏移阈值，则判断实际产生运费是否大于配送至订单地址应缴的运费，若大于则记录该异常信息，否则监控结束。
可选地，所述方法还包括：根据轨迹点的坐标生成轨迹数据之前，对获取的轨迹点的坐标进行异常点过滤。
可选地，所述方法还包括：利用GIS技术获取订单配送轨迹点的坐标还包括获取支线配送轨迹点的坐标及宅配配送轨迹点的坐标；以及根据轨迹点的坐标生成轨迹数据还包括生成支线配送轨迹数据及宅配配送轨迹数据。
可选地，所述偏移量为偏移比例，偏移比例是偏移距离与订单配送总距离的比。
可选地，所述方法还包括：定期汇总承运商的异常妥投记录，若单位周期内异常妥投次数大于异常阈值，则进行报警处理，其中，报警处理包括：将单位周期内承运商的异常妥投记录、产生的运费差额、异常妥投占比、单次异常信息推送至监控人员。
为实现上述目的，根据本发明的另一方面，提供了一种基于GIS技术的订单妥投异常的监控装置。
本发明的基于GIS技术的订单妥投异常的监控装置包括：获取模块，用于利用GIS技术获取订单配送轨迹点的坐标，包括：轨迹点的 经度、纬度以及时间数据；轨迹生成模块，用于根据轨迹点的坐标生成轨迹数据；以及异常监控模块，用于根据轨迹数据监控订单妥投是否存在异常，若存在，则记录该异常信息，其中，计算妥投点坐标与订单地址坐标的偏移量，并将其与偏移阈值比较，若偏移量不大于偏移阈值，则监控结束，若偏移量大于偏移阈值，则判断实际产生运费是否大于配送至订单地址应缴的运费，若大于则记录该异常信息，否则监控结束。
可选地，所述轨迹生成模块还用于：根据轨迹点的坐标生成轨迹数据之前，对获取的轨迹点的坐标进行异常点过滤。
可选地，所述装置还用于：获取模块利用GIS技术获取订单配送轨迹点的坐标还包括获取支线配送轨迹点的坐标及宅配配送轨迹点的坐标；以及轨迹生成模块根据轨迹点的坐标生成轨迹数据还包括生成支线配送轨迹数据及宅配配送轨迹数据。
可选地，所述偏移量为偏移比例，偏移比例是偏移距离与订单配送总距离的比。
可选地，所述装置还包括：报警模块，用于定期汇总承运商的异常妥投记录，若单位周期内异常妥投次数大于异常阈值，则进行报警处理，其中，报警处理包括：将单位周期内承运商的异常妥投记录、产生的运费差额、异常妥投占比、单次异常信息推送至监控人员。
本发明的基于GIS技术的订单妥投异常的电子设备，包括：一个或多个处理器；存储装置，用于存储一个或多个程序，当所述一个或多个程序被所述一个或多个处理器执行，使得所述一个或多个处理器实现如权利要求1-5中任一所述的方法。
本发明的一种计算机可读介质，其上存储有计算机程序，其中， 所述程序被处理器执行时实现如上述方法中任一所述的方法。
为实现上述目的，根据本发明的再一方面，提供了一种基于GIS技术的订单妥投异常的监控系统。
本发明的基于GIS技术的订单妥投异常的监控系统包括：存储器和处理器；其中，所述存储器存储指令；所述处理器被配置为根据所述指令执行下列步骤：利用GIS技术获取订单配送轨迹点的坐标，包括：轨迹点的经度、纬度以及时间数据；根据轨迹点的坐标生成轨迹数据；根据轨迹数据监控订单妥投是否存在异常，若存在，则记录该异常信息，其中，计算妥投点坐标与订单地址坐标的偏移量，并将其与偏移阈值比较，若偏移量不大于偏移阈值，则监控结束，若偏移量大于偏移阈值，则判断实际产生运费是否大于配送至订单地址应缴的运费，若大于则记录该异常信息，否则监控结束。
根据本发明的技术方案，通过利用GIS技术获取订单配送轨迹点的坐标，从而可以实现对配送行为的自动跟踪和监控；通过判断配送轨迹是否偏差以及配送运费是否异常，从而可以自动监控订单妥投过程中异常行为的发生；通过在异常情况的发生超过设定的报警阈值时主动预警，及时通知订单配送监控人员，从而可以有效地帮助商家规避因订单运费诈骗带来的风险和经济损失。
附图说明
附图用于更好地理解本发明，不构成对本发明的不当限定。其中：
图1是根据本发明实施例的基于GIS技术的订单妥投异常的监控方法的主要步骤的示意图；
图2是根据本发明实施例的基于GIS技术的订单妥投异常的监控方法的一具体流程；
图3是根据本发明实施例的基于GIS技术的订单妥投异常的监控方法的异常监控的流程图；
图4是根据本发明实施例的基于GIS技术的订单妥投异常的监控装置的主要模块的示意图；
图5是根据本发明实施例的基于GIS技术的订单妥投异常的监控系统的主要部分的示意图；
图6是本发明实施例可以应用于其中的示例性系统架构图；
图7是适于用来实现本发明实施例的终端设备或服务器的计算机系统的结构示意图。
具体实施方式
以下结合附图对本发明的示范性实施例做出说明，其中包括本发明实施例的各种细节以助于理解，应当将它们认为仅仅是示范性的。因此，本领域普通技术人员应当认识到，可以对这里描述的实施例做出各种改变和修改，而不会背离本发明的范围和精神。同样，为了清楚和简明，以下的描述中省略了对公知功能和结构的描述。
本发明实施例的基于GIS技术的订单妥投异常的监控方案主要是通过GIS技术，实现对订单配送的全程监控和跟踪，并根据获取的订单轨迹进行订单妥投点的自动偏差计算和异常报警。
图1是根据本发明实施例的基于GIS技术的订单妥投异常的监控方法的主要步骤的示意图。
如图1所示，本发明实施例的基于GIS技术的订单妥投异常的监控方法主要包括如下步骤：
步骤S11：利用GIS技术获取订单配送轨迹点的坐标，包括：轨迹点的经度、纬度以及时间数据。
步骤S12：根据轨迹点的坐标生成轨迹数据。
步骤S13：根据轨迹数据监控订单妥投是否存在异常，若存在，则 记录该异常信息，其中，计算妥投点坐标与订单地址坐标的偏移量，并将其与偏移阈值比较，若偏移量不大于偏移阈值，则监控结束，若偏移量大于偏移阈值，则判断实际产生运费是否大于配送至订单地址应缴的运费，若大于则记录该异常信息，否则监控结束。
在现有的承运商物流配送流程中，会存在点到点的配送，即从商家直接到客户。更多的情况是承运商的工作人员包括支线配送的工作人员和宅配配送的工作人员。支线配送的工作人员从商家处接收货物，然后将货物运送到客户所在区域的站点，在站点进行整理或分配后，由宅配配送的工作人员继续从站点出发，将货物运送至客户所在地。这种配送模式中，从商家处到客户所在区域的站点，可称为支线配送，负责配送的人员称为支线配送员，从站点运至客户所在地，可称为宅配配送，负责配送的工作人员称为宅配配送员。
因此，本发明实施例中，步骤S11中利用GIS技术获取订单配送轨迹点的坐标可以包括获取支线配送轨迹点的坐标及宅配配送轨迹点的坐标；同样，步骤S12中，根据轨迹点的坐标生成轨迹数据可以包括生成支线配送轨迹数据及宅配配送轨迹数据。当然，订单轨迹点及订单轨迹并非只能严格按照支线配送和宅配配送进行区分，还可以根据具体承运情形对订单配送的过程进行分类与否、如何分类的判断。以下以支线配送和宅配配送结合点方式为例对本发明实施例进行详细介绍。
订单配送的过程中，会进行订单分配工作，将订单配送任务分别推送至支线配送员和宅配配送员处。在支线配送的过程中，支线配送员会利用安装有支持订单配送操作和坐标采集功能的装置的移动设备(例如可以但不限于是安装有配送软件的手机)，以下简称“手机APP”，进行订单配送的操作。同样，宅配配送的过程中，宅配配送员也会利用安装有支持订单配送操作和坐标采集功能的装置的移动装置(例如可以但不限于是POS机)，以下简称“POS机”进行订单配送的操作。
前述步骤S11中的利用GIS技术获取订单配送轨迹点的坐标的具体过程如下：在支线配送的过程中，支线配送员在手机APP上进行收货操作，代表支线运输的开始。在支线运输的过程中，手机APP实时采集和上传配送轨迹中轨迹点的坐标信息，包括经度、纬度和时间信息。当支线配送员到达站点后，在手机APP上进行发货操作，代表支线运输结束。
宅配配送的过程中，宅配配送员将货物从站点出发时，在POS机上进行收货操作，代表宅配配送的开始。宅配过程中宅配配送员通过POS机实时采集和上传配送轨迹中轨迹点的坐标信息，包括经度、纬度、时间信息。当宅配配送员到达客户地址之后，在POS机上进行妥投操作，代表该订单配送过程的结束。
上述配送过程中，支线配送员的手机APP和宅配配送员的POS机是作为实时坐标采集和上传的硬件设备，其中，可以根据数据采集需求设置坐标采集和上传的时间间隔。
采集到的数据被进行处理和计算后予以保存。其中处理过程包括：将手机APP和POS机上传的坐标数据按照配送员和时间顺序进行排序，存储到缓存中。另外，在坐标存储的过程中，可以对采集的数据进行异常点过滤。判断异常点可以但不限于采用的方式：判断相邻点之间的欧式距离是否大于最大行进距离，若大于最大进行距离，则判断为异常点，进行过滤。
举例而言，假设一个地理位置原始轨迹点的序列为T{p1，p2，...，pk}，每个点p(lt，lat，t)是一个轨迹点，其中lt、lat和t分别表示记录的轨迹点的纬度、经度和时间信息。利用公式d(pi+1，pi)/(ti+1，ti)＞Vmax1进行异常点判断。其中，pi+1代表i+1点的位置，ti+1代表i+1点的时间，d(pi+1，pi)为点pi和pi+1间的欧氏距离，(ti+1，ti)代表两点之间的时间差， 两者相除代表两点之间在一段时间内的时速，Vmax1为用户的最大移动速度，本发明实施例中设置Vmax1为160km/h，若公式成立，则pi+1为异常点，去除掉。
其中，上述用于判断异常点的欧氏距离可以用相邻点之间的移动距离来替换，只要是可以去除异常点的标准此处均可使用。
至此，步骤S11的利用GIS技术获取订单配送轨迹点的坐标完成，从步骤S12开始处理。
当订单妥投之后，根据获取到的该订单支线配送员和宅配配送员操作收发货的时间和妥投的时间段，结合配送员在该时间段的有效配送轨迹点的坐标，生成订单的配送轨迹，存入到数据库中。如前所述，本发明实施例中订单的配送轨迹可以包括生成支线配送轨迹及宅配配送轨迹。
在生成了订单的轨迹后，从步骤S13进行订单妥投是否异常的监控。
图3是根据本发明实施例的基于GIS技术的订单妥投异常的监控方法的异常监控的流程图。
如图3所示，本发明实施例的基于GIS技术的订单妥投异常的监控方法的异常监控的流程如下：
首先，在订单妥投完成后，根据妥投时间和配送坐标点，得到该订单的妥投坐标；然后通过客户下单地址对应的坐标和实际妥投的坐标进行偏移距离的计算，生成偏移距离。其中偏移距离可采用如下计算公式：
Figure PCTCN2017093447-appb-000001
偏移距离用S表示，订单妥投点为A，订单下单点为B。
其中，本发明实施例中，偏移量可以用偏离比例表示，偏移比例为偏移距离与配送总距离的比。
当偏移比例＞偏移阈值时，根据承运商的运费规则信息，比较实际妥投地址的运费和客户订单地址的运费的大小，若前者大于后者，则将该订单标记为异常妥投订单，并记录该异常信息。若不大于，则监控结束。其中客户订单地址等基础数据通过订单数据库系统中获取。
此外，本发明实施例的订单妥投异常的监控方法中还包括：定期计算含有异常妥投的承运商的异常妥投记录，当在某时间段内(例如可以是单位周期或若干周期)，某承运商异常妥投订单的数量大于异常阈值(此处异常阈值可以根据监控需求而定，例如可以设定单位周期为一个月，异常阈值为单位周期内异常妥投次数为5)时，触发报警。
其中，报警可以是通过邮件的方式将报警信息推送给相关监控人员，报警内容可以包括该承运商在某时间段内的异常妥投记录、产生的运费差异额、异常妥投占比、每个异常妥投记录的实际配送轨迹和预计配送轨迹等数据。
以上为本发明实施例的基于GIS技术的订单妥投异常的监控方法 的具体实施过程，详细流程可参阅图2。
根据本发明实施例的基于GIS技术的订单妥投异常的监控方法可以看出，通过利用GIS技术获取订单配送轨迹点的坐标，从而可以实现对配送行为的自动跟踪和监控；通过判断配送轨迹是否偏差以及配送运费是否异常，从而可以自动监控订单妥投过程中异常行为的发生；通过在异常情况的发生超过设定的报警阈值时主动预警，及时通知订单配送监控人员，从而可以有效地帮助商家规避因订单运费诈骗带来的风险和经济损失。
图4是根据本发明实施例的基于GIS技术的订单妥投异常的监控装置的主要模块的示意图。
如图4所示，本发明实施例的基于GIS技术的订单妥投异常的监控装置40主要包括如下模块：获取模块401、轨迹生成模块402以及异常监控模块403，其中：
获取模块401用于利用GIS技术获取订单配送轨迹点的坐标，包括：轨迹点的经度、纬度以及时间数据；轨迹生成模块402用于根据轨迹点的坐标生成轨迹数据；以及异常监控模块403用于根据轨迹数据监控订单妥投是否存在异常，若存在，则记录该异常信息，其中，计算妥投点坐标与订单地址坐标的偏移量，并将其与偏移阈值比较，若偏移量不大于偏移阈值，则监控结束，若偏移量大于偏移阈值，则判断实际产生运费是否大于配送至订单地址应缴的运费，若大于则记录该异常信息，否则监控结束。
其中，轨迹生成模块402还可用于：根据轨迹点的坐标生成轨迹数据之前，对获取的轨迹点的坐标进行异常点过滤。
另外，装置40还可用于：获取模块401利用GIS技术获取订单配送轨迹点的坐标还包括获取支线配送轨迹点的坐标及宅配配送轨迹点 的坐标；以及轨迹生成模块402根据轨迹点的坐标生成轨迹数据还包括生成支线配送轨迹数据及宅配配送轨迹数据。
本发明实施例中的偏移量可以是利用偏移比例来衡量，偏移比例是偏移距离与订单配送总距离的比。
此外，装置40还可包括：报警模块(图中未示出)，用于定期汇总承运商的异常妥投记录，若单位周期内异常妥投次数大于异常阈值，则进行报警处理，其中，报警处理包括：将单位周期内承运商的异常妥投记录、产生的运费差额、异常妥投占比、单次异常信息推送至监控人员。
图5是根据本发明实施例的基于GIS技术的订单妥投异常的监控系统的主要部分的示意图。
如图5所示，本发明实施例的基于GIS技术的订单托头异常的监控系统50主要包括如下部分：存储器501和处理器502；其中，存储器501存储指令；处理器502被配置为根据所述指令执行下列步骤：利用GIS技术获取订单配送轨迹点的坐标，包括：轨迹点的经度、纬度以及时间数据；根据轨迹点的坐标生成轨迹数据；根据轨迹数据监控订单妥投是否存在异常，若存在，则记录该异常信息，其中，计算妥投点坐标与订单地址坐标的偏移量，并将其与偏移阈值比较，若偏移量不大于偏移阈值，则监控结束，若偏移量大于偏移阈值，则判断实际产生运费是否大于配送至订单地址应缴的运费，若大于则记录该异常信息，否则监控结束。
从以上描述可以看出，通过利用GIS技术获取订单配送轨迹点的坐标，从而可以实现对配送行为的自动跟踪和监控；通过判断配送轨迹是否偏差以及配送运费是否异常，从而可以自动监控订单妥投过程中异常行为的发生；通过在异常情况的发生超过设定的报警阈值时主 动预警，及时通知订单配送监控人员，从而可以有效地帮助商家规避因订单运费诈骗带来的风险和经济损失。
图6示出了可以应用本发明实施例的基于GIS技术的订单妥投异常的方法或基于GIS技术的订单妥投异常的装置的示例性系统架构600。
如图6所示，系统架构600可以包括终端设备601、602、603，网络604和服务器605。网络604用以在终端设备601、602、603和服务器605之间提供通信链路的介质。网络604可以包括各种连接类型，例如有线、无线通信链路或者光纤电缆等等。
用户可以使用终端设备601、602、603通过网络604与服务器605交互，以接收或发送消息等。终端设备601、602、603上可以安装有各种通讯客户端应用，例如购物类应用、网页浏览器应用、搜索类应用、即时通信工具、邮箱客户端、社交平台软件等(仅为示例)。
终端设备601、602、603可以是具有显示屏并且支持网页浏览的各种电子设备，包括但不限于智能手机、平板电脑、膝上型便携计算机和台式计算机等等。
服务器605可以是提供各种服务的服务器，例如对用户利用终端设备601、602、603所浏览的购物类网站提供支持的后台管理服务器(仅为示例)。后台管理服务器可以对接收到的产品信息查询请求等数据进行分析等处理，并将处理结果(例如目标推送信息、产品信息--仅为示例)反馈给终端设备。
需要说明的是，本发明实施例所提供的基于GIS技术的订单妥投异常的方法一般由服务器605执行，相应地，基于GIS技术的订单妥投异常的装置一般设置于服务器605中。
应该理解，图6中的终端设备、网络和服务器的数目仅仅是示意性的。根据实现需要，可以具有任意数目的终端设备、网络和服务器。
下面参考图7，其示出了适于用来实现本发明实施例的终端设备的计算机系统700的结构示意图。图7示出的终端设备仅仅是一个示例，不应对本发明实施例的功能和使用范围带来任何限制。
如图7所示，计算机系统700包括中央处理单元(CPU)701，其可以根据存储在只读存储器(ROM)702中的程序或者从存储部分708加载到随机访问存储器(RAM)703中的程序而执行各种适当的动作和处理。在RAM 703中，还存储有系统700操作所需的各种程序和数据。CPU 701、ROM 702以及RAM 703通过总线704彼此相连。输入/输出(I/O)接口705也连接至总线704。
以下部件连接至I/O接口705：包括键盘、鼠标等的输入部分706；包括诸如阴极射线管(CRT)、液晶显示器(LCD)等以及扬声器等的输出部分707；包括硬盘等的存储部分708；以及包括诸如LAN卡、调制解调器等的网络接口卡的通信部分709。通信部分709经由诸如因特网的网络执行通信处理。驱动器710也根据需要连接至I/O接口705。可拆卸介质711，诸如磁盘、光盘、磁光盘、半导体存储器等等，根据需要安装在驱动器710上，以便于从其上读出的计算机程序根据需要被安装入存储部分708。
特别地，根据本发明公开的实施例，上文参考流程图描述的过程可以被实现为计算机软件程序。例如，本发明公开的实施例包括一种计算机程序产品，其包括承载在计算机可读介质上的计算机程序，该计算机程序包含用于执行流程图所示的方法的程序代码。在这样的实施例中，该计算机程序可以通过通信部分709从网络上被下载和安装，和/或从可拆卸介质711被安装。在该计算机程序被中央处理单元 (CPU)701执行时，执行本发明的系统中限定的上述功能。
需要说明的是，本发明所示的计算机可读介质可以是计算机可读信号介质或者计算机可读存储介质或者是上述两者的任意组合。计算机可读存储介质例如可以是——但不限于——电、磁、光、电磁、红外线、或半导体的系统、装置或器件，或者任意以上的组合。计算机可读存储介质的更具体的例子可以包括但不限于：具有一个或多个导线的电连接、便携式计算机磁盘、硬盘、随机访问存储器(RAM)、只读存储器(ROM)、可擦式可编程只读存储器(EPROM或闪存)、光纤、便携式紧凑磁盘只读存储器(CD-ROM)、光存储器件、磁存储器件、或者上述的任意合适的组合。在本发明中，计算机可读存储介质可以是任何包含或存储程序的有形介质，该程序可以被指令执行系统、装置或者器件使用或者与其结合使用。而在本发明中，计算机可读的信号介质可以包括在基带中或者作为载波一部分传播的数据信号，其中承载了计算机可读的程序代码。这种传播的数据信号可以采用多种形式，包括但不限于电磁信号、光信号或上述的任意合适的组合。计算机可读的信号介质还可以是计算机可读存储介质以外的任何计算机可读介质，该计算机可读介质可以发送、传播或者传输用于由指令执行系统、装置或者器件使用或者与其结合使用的程序。计算机可读介质上包含的程序代码可以用任何适当的介质传输，包括但不限于：无线、电线、光缆、RF等等，或者上述的任意合适的组合。
附图中的流程图和框图，图示了按照本发明各种实施例的系统、方法和计算机程序产品的可能实现的体系架构、功能和操作。在这点上，流程图或框图中的每个方框可以代表一个模块、程序段、或代码的一部分，上述模块、程序段、或代码的一部分包含一个或多个用于实现规定的逻辑功能的可执行指令。也应当注意，在有些作为替换的实现中，方框中所标注的功能也可以以不同于附图中所标注的顺序发生。例如，两个接连地表示的方框实际上可以基本并行地执行，它们有时也可以按相反的顺序执行，这依所涉及的功能而定。也要注意的 是，框图或流程图中的每个方框、以及框图或流程图中的方框的组合，可以用执行规定的功能或操作的专用的基于硬件的系统来实现，或者可以用专用硬件与计算机指令的组合来实现。
描述于本发明实施例中所涉及到的模块可以通过软件的方式实现，也可以通过硬件的方式来实现。所描述的模块也可以设置在处理器中，例如，可以描述为：一种处理器包括获取模块、轨迹生成模块和异常监控模块。其中，这些模块的名称在某种情况下并不构成对该模块本身的限定。
作为另一方面，本发明还提供了一种计算机可读介质，该计算机可读介质可以是上述实施例中描述的设备中所包含的；也可以是单独存在，而未装配入该设备中。上述计算机可读介质承载有一个或者多个程序，当上述一个或者多个程序被一个该设备执行时，使得该设备包括：利用GIS技术获取订单配送轨迹点的坐标，包括：轨迹点的经度、纬度以及时间数据；根据轨迹点的坐标生成轨迹数据；计算妥投点坐标与订单地址坐标的偏移量，并将其与偏移阈值比较，若偏移量不大于偏移阈值，则监控结束，若偏移量大于偏移阈值，则基于运费规则判断实际产生运费是否大于配送至订单地址应缴的运费，若大于则确定该订单妥投存在异常并记录该异常信息，否则监控结束。
根据本发明实施例的技术方案，通过利用GIS技术获取订单配送轨迹点的坐标，从而可以实现对配送行为的自动跟踪和监控；通过判断配送轨迹是否偏差以及配送运费是否异常，从而可以自动监控订单妥投过程中异常行为的发生；通过在异常情况的发生超过设定的报警阈值时主动预警，及时通知订单配送监控人员，从而可以有效地帮助商家规避因订单运费诈骗带来的风险和经济损失。
上述具体实施方式，并不构成对本发明保护范围的限制。本领域技术人员应该明白的是，取决于设计要求和其他因素，可以发生各种 各样的修改、组合、子组合和替代。任何在本发明的精神和原则之内所作的修改、等同替换和改进等，均应包含在本发明保护范围之内。

Claims (13)

  1. 一种基于GIS技术的订单妥投异常的监控方法，其特征在于，包括：
    利用GIS技术获取订单配送轨迹点的坐标，包括：轨迹点的经度、纬度以及时间数据；
    根据轨迹点的坐标生成轨迹数据；
    计算妥投点坐标与订单地址坐标的偏移量，并将其与偏移阈值比较，若偏移量不大于偏移阈值，则监控结束，若偏移量大于偏移阈值，则基于运费规则判断实际产生运费是否大于配送至订单地址应缴的运费，若大于则确定该订单妥投存在异常并记录该异常信息，否则监控结束。
  2. 根据权利要求1所述的监控方法，其特征在于，所述方法还包括：根据轨迹点的坐标生成轨迹数据之前，对获取的轨迹点的坐标进行异常点过滤。
  3. 根据权利要求1所述的监控方法，其特征在于，所述方法还包括：
    利用GIS技术获取订单配送轨迹点的坐标还包括获取支线配送轨迹点的坐标及宅配配送轨迹点的坐标；以及
    根据轨迹点的坐标生成轨迹数据还包括生成支线配送轨迹数据及宅配配送轨迹数据。
  4. 根据权利要求1所述的监控方法，其特征在于，所述偏移量为偏移比例，偏移比例是偏移距离与订单配送总距离的比。
  5. 根据权利要求1所述的监控方法，其特征在于，所述方法还包括：定期汇总承运商的异常妥投记录，若单位周期内异常妥投次数大于异常阈值，则进行报警处理，其中，报警处理包括：将单位周期内 承运商的异常妥投记录、产生的运费差额、异常妥投占比、单次异常信息推送至监控人员。
  6. 一种基于GIS技术的订单妥投异常的监控装置，其特征在于，包括：
    获取模块，用于利用GIS技术获取订单配送轨迹点的坐标，包括：轨迹点的经度、纬度以及时间数据；
    轨迹生成模块，用于根据轨迹点的坐标生成轨迹数据；以及
    异常监控模块，用于计算妥投点坐标与订单地址坐标的偏移量，并将其与偏移阈值比较，若偏移量不大于偏移阈值，则监控结束，若偏移量大于偏移阈值，则基于运费规则判断实际产生运费是否大于配送至订单地址应缴的运费，若大于则确定该订单妥投存在异常并记录该异常信息，否则监控结束。
  7. 根据权利要求6所述的监控装置，其特征在于，所述轨迹生成模块还用于：根据轨迹点的坐标生成轨迹数据之前，对获取的轨迹点的坐标进行异常点过滤。
  8. 根据权利要求6所述的监控装置，其特征在于，所述装置还用于：
    获取模块利用GIS技术获取订单配送轨迹点的坐标还包括获取支线配送轨迹点的坐标及宅配配送轨迹点的坐标；以及
    轨迹生成模块根据轨迹点的坐标生成轨迹数据还包括生成支线配送轨迹数据及宅配配送轨迹数据。
  9. 根据权利要求6所述的监控装置，其特征在于，所述偏移量为偏移比例，偏移比例是偏移距离与订单配送总距离的比。
  10. 根据权利要求6所述的监控装置，其特征在于，所述装置还包括：报警模块，用于定期汇总承运商的异常妥投记录，若单位周期内 异常妥投次数大于异常阈值，则进行报警处理，其中，报警处理包括：将单位周期内承运商的异常妥投记录、产生的运费差额、异常妥投占比、单次异常信息推送至监控人员。
  11. 一种基于GIS技术的订单妥投异常的监控系统，其特征在于，包括：
    存储器和处理器；其中，
    所述存储器存储指令；
    所述处理器被配置为根据所述指令执行下列步骤：
    利用GIS技术获取订单配送轨迹点的坐标，包括：轨迹点的经度、纬度以及时间数据；
    根据轨迹点的坐标生成轨迹数据；
    计算妥投点坐标与订单地址坐标的偏移量，并将其与偏移阈值比较，若偏移量不大于偏移阈值，则监控结束，若偏移量大于偏移阈值，则基于运费规则判断实际产生运费是否大于配送至订单地址应缴的运费，若大于则确定该订单妥投存在异常并记录该异常信息，否则监控结束。
  12. 一种基于GIS技术的订单妥投异常的电子设备，其特征在于，包括：
    一个或多个处理器；
    存储装置，用于存储一个或多个程序，
    当所述一个或多个程序被所述一个或多个处理器执行，使得所述一个或多个处理器实现如权利要求1-5中任一所述的方法。
  13. 一种计算机可读介质，其上存储有计算机程序，其特征在于，所述程序被处理器执行时实现如权利要求1-5中任一所述的方法。
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