WO2017077699A1 - Terminal téléphonique, procédé de réponse automatique, et programme de réponse automatique - Google Patents

Terminal téléphonique, procédé de réponse automatique, et programme de réponse automatique Download PDF

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Publication number
WO2017077699A1
WO2017077699A1 PCT/JP2016/004727 JP2016004727W WO2017077699A1 WO 2017077699 A1 WO2017077699 A1 WO 2017077699A1 JP 2016004727 W JP2016004727 W JP 2016004727W WO 2017077699 A1 WO2017077699 A1 WO 2017077699A1
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WO
WIPO (PCT)
Prior art keywords
time
automatic response
unit
telephone terminal
standby state
Prior art date
Application number
PCT/JP2016/004727
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English (en)
Japanese (ja)
Inventor
征基 成瀬
Original Assignee
Ｎｅｃプラットフォームズ株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by Ｎｅｃプラットフォームズ株式会社 filed Critical Ｎｅｃプラットフォームズ株式会社
Publication of WO2017077699A1 publication Critical patent/WO2017077699A1/fr

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations

Definitions

  • the present invention relates to a telephone terminal, an automatic response method, and an automatic response program.
  • a telephone terminal having a telephone function (hereinafter abbreviated as a telephone terminal) is in a state in which a user is not available and cannot respond immediately when an incoming call is received, the caller is notified accordingly. And an answering machine function (automatic answering function) for recording a message.
  • an answering machine function (automatic answering function) for recording a message.
  • this automatic response function when it is desired to enable the automatic response function when an incoming call is received, the user of the telephone terminal needs to manually enable the automatic response function from the menu operation.
  • Patent Document 1 An example of an information processing apparatus that cooperates with an answering machine having such an answering machine function is described in Patent Document 1.
  • the information processing apparatus of Patent Document 1 includes means for detecting its own usage status and means for switching the mode of the answering machine according to the detected usage status. With this configuration, the mode of the answering machine can be automatically switched according to the usage status of the information processing apparatus.
  • Patent Document 1 is an invention related to an answering machine function linked with an answering machine, and does not enable an automatic answering function by a telephone unit such as a telephone terminal alone.
  • a telephone unit such as a telephone terminal alone.
  • the user when using the auto answer function, the user must manually enable or disable the auto answer function. There was a need for improved user convenience.
  • An object of the present invention is to provide a telephone terminal, an automatic answering method, and an automatic answering program that solve the above-mentioned problem of convenience for users and callers.
  • one embodiment of the present invention provides a measurement unit that measures a time in a standby state and a time in a standby state that is measured by the measurement unit when the predetermined time expires.
  • a setting unit that activates an automatic response function that transmits an automatic response message having different contents according to a specified time, and the automatic response message at the time of an incoming call response according to the time in the standby state measured by the measurement unit.
  • the present invention relates to a telephone terminal comprising a switching unit that switches and a control unit that controls the operation of each unit.
  • the time in the standby state is measured, and when the measured time in the standby state expires the predesignated time, the contents differ depending on the predesignated time.
  • the present invention relates to an automatic response method characterized by enabling an automatic response function for transmitting an automatic response message, and switching an automatic response message at the time of incoming call response according to the measured waiting time.
  • the automatic response function of the telephone terminal can be automatically enabled, and the automatic response message at the time of incoming call can be switched according to the usage status of the telephone terminal.
  • FIG. 1 is a functional block diagram showing a schematic configuration necessary for realizing the automatic response function in the telephone terminal 1 according to the embodiment of the present invention.
  • the telephone terminal (mobile terminal) 1 according to the present embodiment includes a measurement unit 101, a setting unit 102, and a switching unit 103 in order to realize an automatic response function described later.
  • each component is described as being divided into functional blocks, but may actually be realized by software.
  • the measuring unit 101 measures the time during which the telephone terminal 1 is in a standby state.
  • the setting unit 102 activates an automatic response function for transmitting an automatic response message corresponding to the predetermined time when the time in the standby state measured by the measuring unit 101 expires.
  • the switching unit 103 switches the automatic response message at the time of incoming call according to the time in the standby state measured by the measurement unit 101. Note that the telephone terminal 1 being in a standby state means that no operation is performed although the telephone terminal 1 is in a power-on state.
  • the telephone terminal 1 can enable the automatic response function when there is no user (user) operation for a certain period of time during the standby state. Conversely, when a user operation is performed, the automatic response function can be disabled. Further, the telephone terminal 1 having the above configuration can switch a message to be sent at the time of an automatic response according to the length of a time interval during which no operation is performed. For example, if the time interval during which no operation is performed is short, a message indicating that the user is enrolled but cannot respond temporarily is used. If the time interval during which no operation is performed is long, the message cannot be answered due to absence. Can be used as a message. Therefore, it is possible to solve the problem of convenience for the user and the caller.
  • FIG. 2 is a diagram showing an overall image (appearance) of the telephone terminal 1 according to the present embodiment.
  • the telephone terminal 1 includes an operation button 11 including a cross key and a numeric keypad, and a liquid crystal display 12 including an LCD (Liquid Crystal Display).
  • the telephone terminal 1 having such a configuration performs various processes such as communication processing, web browsing, watching movies and music, or voice calls.
  • the telephone terminal 1 includes a control unit 100, a measurement unit 101, a setting unit 102, a switching unit 103, a determination unit 104, a message transmission unit 105, a designation unit 106, a storage unit 107, and a detection unit 108.
  • a control unit 100 controls the telephone terminal 1 to perform a measurement of the telephone signal.
  • the control unit 100 is composed of a CPU (Central Processing Unit) built in the telephone terminal 1 and controls the operation of each part of the telephone terminal 1.
  • the control unit 100 reads various programs stored in the storage unit 107 and performs operations according to various instructions of the program to control operations of the respective units.
  • CPU Central Processing Unit
  • the measuring unit 101 is configured by a timer or the like, and the telephone terminal 1 is connected to another device, for example, installed in a USB (Universal Serial Bus) connection or a charging stand, and enters a standby state without being operated for a certain period of time. Further, when the detecting unit 108 detects that no operation has been performed for a certain period of time without being connected to another device, the time when the operation of the telephone terminal 1 is not performed (the time in the standby state). ) Measurement starts. This type of detection method is well known and will not be described.
  • the USB (Universal Serial Bus) and the charging stand are exemplified as the other devices, but it goes without saying that the present invention is not limited to these.
  • the setting unit 102 transmits an automatic response message corresponding to the designated time Enable the auto answer function. Also, if the user operation is performed after the automatic response function is enabled, the automatic response function is disabled.
  • the switching unit 103 switches the automatic response message at the time of incoming call according to the time in the standby state measured by the measuring unit 101.
  • the designation unit 106 can designate a plurality of times as the times designated in advance. The time specifying operation in the specifying unit 106 may be performed only once, and the specified time can be changed.
  • the determination unit 104 determines whether the time in the standby state measured by the measurement unit 101 has expired any specified time.
  • the message sending unit 105 sends an automatic response message at the time of an incoming call switched by the switching unit 103.
  • the storage unit 107 is a storage medium such as a RAM or a ROM that stores various programs that define the operation of the control unit 100 and various data processed by the telephone terminal 1.
  • the storage unit 107 also stores a program that can be downloaded from a website.
  • the storage unit 107 can record a message from a caller in response to the automatic response message when the automatic response message is transmitted in response to the incoming call.
  • FIG. 4 is a diagram for explaining the automatic response function of the telephone terminal 1 according to the present embodiment.
  • Two times A and B are preset in the designation unit 106 by the user. In this embodiment, for example, A is set to 15 minutes and B is set to 60 minutes. However, the present invention is not limited to this example, and A may be set to one hour and B may be set to two hours. Needless to say, three or more predetermined times may be provided.
  • the detection unit 108 recognizes that the telephone terminal 1 has entered the standby state, the detection unit 108 notifies the control unit 100 of this. Thereafter, the control unit 100 starts monitoring the presence / absence of a user operation, and the measurement unit 101 starts timing.
  • the presence of a user operation can be determined by knowing that the telephone terminal 1 has been disconnected from the USB or charging base, or that a key operation has been performed.
  • the measurement unit 101 receives the measurement result from the measurement unit 101 and determines that the time A (15 minutes) has expired without the determination information indicating that there is a user operation from the control unit 100, In response, the setting unit 102 validates the automatic response function.
  • the control unit 100 starts monitoring the presence / absence of the user operation again after the user operation ends, and the measurement unit 101 starts counting from 0. It becomes. If the incoming call arrives before the time B expires (60 minutes) after the A time expires after entering the standby state, the control unit 100 notifies the message sending unit 105 of this. In this case, the message sending unit 105 sends a first automatic response message indicating that a temporary response cannot be made, such as “currently taking in and cannot answer the call”.
  • the message sending unit that has received this via the control unit 100 A second automatic response message indicating that the user has been absent for a long time, such as “I have been absent” for example, is sent to 105.
  • control is performed.
  • the unit 100 monitors whether or not the user operation is performed within the time A or B again after the user operation is completed.
  • a user operation is performed after the automatic response function is enabled, this is detected by the detection unit 108, and the setting unit 102 receiving the detection result disables the automatic response function.
  • step S10 the time measurement process starts when it is recognized that the telephone terminal 1 is in a standby state (step S10).
  • step S11 it is determined whether or not the standby time is being measured. If the measurement of the times A and B preset by the user has not started, the measurement unit 101 measures the times A and B. Is started (step S12).
  • step S13 After the start of the waiting time measurement, it is determined whether or not there is a key operation by the user (step S13), and when there is a key operation by the user, the determination unit 104 determines whether or not the time A has expired. Performed (step S14). If the time A has not expired (NO in step S14), the measuring unit 101 resets the previous measurement time, and starts measuring the times A and B again after the key operation by the user is completed (step S14). S15). When the time A has expired (YES in step S14), the determination unit 104 determines whether the time B has expired (step S16). If the time B has not expired (NO in step S16), the measurement unit 101 resets the current measurement time, and after the key operation by the user is completed, starts measuring the time B again (step S17). .
  • step S21 the control unit 100 determines whether the telephone terminal 1 is receiving a call.
  • step S22 the detection unit 108 determines whether the telephone terminal 1 is on standby. This means that the automatic response process in the present embodiment is premised on being executed when the telephone terminal 1 that is powered on receives an incoming call in a standby state.
  • the determination unit 104 determines whether the time A has expired (step S23) and whether the time B has expired (step S24). Is called. In the case of an incoming call when the time A has expired (YES in step S23) and the time B has not expired (NO in step S24), information indicating this is transmitted via the control unit 100 The unit 105 sends the first automatic response message A ′ (step S25). If the incoming call is in a state in which the times A and B have expired, the message sending unit 105 that has received information indicating this via the control unit 100 sends the second automatic response message B '(step S26).
  • the first effect is an effect of improving user operability.
  • the reason is that the telephone terminal 1 according to the present embodiment measures the time during which the telephone terminal 1 is in a standby state and automatically responds to an incoming call even if the user does not manually set an automatic response (answering machine). It is because it comprised as follows.
  • the second effect is to improve the convenience of the caller.
  • the reason for this is that the telephone terminal 1 according to the present embodiment measures the time from the last operation of the user, and sends a different automatic response message to the incoming call according to the elapsed time from the last operation. Because.
  • the automatic response method performed in the above telephone terminal can be realized by hardware, software, or a combination thereof.
  • “realized by software” means realized by a computer reading and executing a program.
  • Non-transitory computer readable media include various types of tangible storage media.
  • Examples of non-transitory computer-readable media are magnetic recording media (for example, flexible disks, magnetic tapes, hard disk drives), magneto-optical recording media (for example, magneto-optical disks), CD (Compact Disc) -ROM (Read Only Memory). ), CD-R (Reader), CD-R / W (Writer), semiconductor memory (for example, mask ROM, PROM (Programmable ROM), EPROM (Erasable ROM), flash ROM, RAM (random access memory)) .
  • the program may also be supplied to the computer by various types of temporary computer readable media.
  • Examples of transitory computer readable media include electrical signals, optical signals, and electromagnetic waves.
  • the transitory computer readable medium can supply the program to a computer via a wired communication path such as an electric wire and an optical fiber, or a wireless communication path.
  • a method of monitoring whether or not an operation is performed for a predetermined time is used to automatically enable / disable the alarm function for alarm. You may comprise so that it may set.

Abstract

La présente invention concerne un terminal téléphonique équipé: d'une unité de mesure pour mesurer la durée d'un état d'attente du terminal; d'une unité de réglage qui, lorsque la durée d'état d'attente du terminal mesurée par l'unité de mesure a atteint une durée prédéterminée, active une fonction de réponse automatique pour transmettre un message de réponse automatique dont le contenu varie selon la durée prédéterminée; d'une unité de commutation qui, lorsque le terminal téléphonique répond à un appel entrant, commute le message de réponse automatique en fonction de la durée d'état d'attente du terminal mesurée par l'unité de mesure; et d'une unité de commande qui commande le fonctionnement des unités.
PCT/JP2016/004727 2015-11-02 2016-10-27 Terminal téléphonique, procédé de réponse automatique, et programme de réponse automatique WO2017077699A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2015-215724 2015-11-02
JP2015215724A JP2017092524A (ja) 2015-11-02 2015-11-02 電話端末、自動応答方法、及び自動応答プログラム

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WO2017077699A1 true WO2017077699A1 (fr) 2017-05-11

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Publication number Priority date Publication date Assignee Title
TWI704298B (zh) 2016-11-04 2020-09-11 日商日本精工股份有限公司 保持器及具備其之滾動軸承

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH04368043A (ja) * 1991-06-14 1992-12-21 Nec Corp 留守番電話装置
JP2002014923A (ja) * 2000-04-28 2002-01-18 Nippon Telegr & Teleph Corp <Ntt> 在否管理装置
JP2002368867A (ja) * 2001-06-04 2002-12-20 Nec Eng Ltd 留守番電話機
WO2006129692A1 (fr) * 2005-06-01 2006-12-07 Sanyo Electric Co., Ltd. Telephone et procede de controle de telephone
JP2007088862A (ja) * 2005-09-22 2007-04-05 Matsushita Electric Ind Co Ltd 通信端末
JP2007318232A (ja) * 2006-05-23 2007-12-06 Sanyo Electric Co Ltd Ｉｐ電話システムおよびｉｐ電話機

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH04368043A (ja) * 1991-06-14 1992-12-21 Nec Corp 留守番電話装置
JP2002014923A (ja) * 2000-04-28 2002-01-18 Nippon Telegr & Teleph Corp <Ntt> 在否管理装置
JP2002368867A (ja) * 2001-06-04 2002-12-20 Nec Eng Ltd 留守番電話機
WO2006129692A1 (fr) * 2005-06-01 2006-12-07 Sanyo Electric Co., Ltd. Telephone et procede de controle de telephone
JP2007088862A (ja) * 2005-09-22 2007-04-05 Matsushita Electric Ind Co Ltd 通信端末
JP2007318232A (ja) * 2006-05-23 2007-12-06 Sanyo Electric Co Ltd Ｉｐ電話システムおよびｉｐ電話機

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