WO2016157424A1 - Dispositif de traitement d'informations, procédé de traitement d'informations et programme de traitement d'informations - Google Patents

Dispositif de traitement d'informations, procédé de traitement d'informations et programme de traitement d'informations Download PDF

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Publication number
WO2016157424A1
WO2016157424A1 PCT/JP2015/060176 JP2015060176W WO2016157424A1 WO 2016157424 A1 WO2016157424 A1 WO 2016157424A1 JP 2015060176 W JP2015060176 W JP 2015060176W WO 2016157424 A1 WO2016157424 A1 WO 2016157424A1
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WIPO (PCT)
Prior art keywords
product
user
specified
target product
electronic coupon
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PCT/JP2015/060176
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English (en)
Japanese (ja)
Inventor
泰治 渡辺
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楽天株式会社
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Application filed by 楽天株式会社 filed Critical 楽天株式会社
Priority to PCT/JP2015/060176 priority Critical patent/WO2016157424A1/fr
Priority to JP2017508935A priority patent/JP6325745B2/ja
Priority to TW105109277A priority patent/TWI670660B/zh
Publication of WO2016157424A1 publication Critical patent/WO2016157424A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Definitions

  • the present invention relates to a technical field such as a system for issuing an electronic coupon indicating a privilege that can be used for payment at the time of merchandise transaction.
  • Patent Literature 1 discloses a system that issues a discount coupon for an arbitrary product based on coupon information including information on a discount amount.
  • the setting contents such as the discount amount included in the coupon information can be changed in a timely manner, and a coupon is issued from the coupon issuing device by this coupon information.
  • the electronic coupon issuer can arbitrarily set the discount amount of the electronic coupon. It is not easy to set a coupon benefit and issue the electronic coupon.
  • the present invention provides an information processing apparatus capable of setting an electronic coupon privilege quickly and flexibly and issuing the electronic coupon according to, for example, a sales situation of a product or a trend of a purchaser of the product. It is an object to provide an information processing method and an information processing program.
  • the invention according to claim 1 is an issue target product specifying means for specifying an issue target product that is an issue target of an electronic coupon indicating a privilege that can be used for payment at the time of product transaction;
  • Target user specifying means for specifying a user who is an issue target of the electronic coupon, comparison target product specifying means for specifying a comparison target product to be compared with an issue target product specified by the issue target product specifying means,
  • Determining means for determining the privilege according to the difference between the price of the issue target product specified by the issue target product specifying means and the price of the comparison target product specified by the comparison target product specifying means; and Issuing means for issuing an electronic coupon indicating the determined privilege to the user specified by the target user specifying means, .
  • the present invention it is possible to quickly and flexibly set the privileges of an electronic coupon and issue the electronic coupon according to, for example, the sales situation of the product or the trend of the purchaser of the product.
  • the comparison target product specifying unit has a common product code that is common among a plurality of providers that provide the same product as the issue target product.
  • a related product and a product specified from the user history information specified by the target user specifying means are specified as the comparison target product.
  • the comparison target product specifying unit includes the issue target product specified from the user history information specified by the target user specifying unit.
  • Search time or browsing time, and a search time or browsing time of a product that is the same or related to the issue target product and the product specified from the user history information specified by the target user specifying means And a product whose time difference between the times is equal to or less than a threshold is specified as the product to be compared.
  • the specified comparison target product is likely to be searched or browsed at the same time as the issue target product search time or browsing time, it is possible to determine a more appropriate privilege. it can.
  • the elapsed time from the search time specified from the user history information specified by the target user specifying means to the current time, and the target A plurality of users including a user specified by the user specifying means and calculating a predicted browsing time by adding an estimated time from the current time until the user browses; and a user specified by the target user specifying means
  • the quotient associated with the estimated browsing time that is less than or less than the estimated browsing time calculated by the calculation means.
  • a product for which a common product code common to a plurality of providers providing products is the same as or related to the product to be issued,
  • the product specified by the assumed browsing product specifying unit is specified as the comparison target product.
  • the present invention even when there is a time difference between the timing of issuing the electronic coupon based on the history information of the target user and the timing of confirming the electronic coupon provided by the target user, a more appropriate comparison
  • the target product can be specified, and a more appropriate privilege can be determined.
  • An assumed-browsing product specifying unit that specifies a common product that is common among a plurality of providers that provide the product. In products where over de the issue object identical or related and product, and, has been the product identified by the assumed viewing commodity specifying means, and identifies as the comparison target product.
  • the comparison target product specifying means has a common product code common to the issue target products in common among a plurality of providers providing the products.
  • a product that is a related product and has a cumulative stock quantity from a product with a low price equal to or greater than the predicted demand number is specified as the comparison target product.
  • the invention according to claim 7 is the information processing apparatus according to any one of claims 1 to 6, wherein the comparison target product specifying unit is compared with the issue target product specified by the issue target product specifying unit.
  • a plurality of target comparison target products are specified, and the determination unit includes a price of the target target product specified by the target target product specification unit and a plurality of the target comparison products specified by the target comparison product specification unit.
  • the privilege is determined according to the difference from the lowest price among the prices.
  • the invention according to claim 8 is the information processing apparatus according to any one of claims 1 to 6, wherein the comparison target product specifying unit is compared with the issue target product specified by the issue target product specifying unit.
  • a plurality of target comparison target products are specified, and the determination unit includes a price of the target target product specified by the target target product specification unit and a plurality of the target comparison products specified by the target comparison product specification unit.
  • the privilege is determined according to a difference with the price of the comparison target product selected a predetermined number of times or more in the past comparison with the issue target product by the user.
  • a ninth aspect of the present invention is the information processing device according to any one of the first to eighth aspects, wherein the examination time for the issue target product is specified based on history information of each of a plurality of users.
  • the apparatus further comprises: a time specifying unit; and a setting unit that sets an effective period of the electronic coupon indicating the privilege determined by the determining unit based on the examination time specified by the examination time specifying unit. .
  • a transition of the number of accesses to a predetermined product from a plurality of users is specified, and the number of accesses is determined based on the transition.
  • Based on the estimated time specified by the estimated time specified by the estimated time specified by the estimated time specified by the estimated time specified by the estimated time specified by the estimated time specified by the estimated time specified by the estimated time specified by the estimated time specified means is set. And a setting means.
  • the present invention it is possible to urge the target user to whom the electronic coupon is provided to purchase the issue target product until the number of accesses to the product increases by a certain amount or more.
  • the invention according to claim 11 is an information processing method executed by a computer, and specifies an issue target product that is an issue target of an electronic coupon indicating a privilege that can be used for payment at the time of a product transaction; A step of specifying a user to be issued the electronic coupon, a step of specifying a comparison target product to be compared with the specified issue target product, a price of the specified issue target product, and the specified Determining the privilege according to the difference with the price of the comparison target product, and issuing an electronic coupon indicating the determined privilege to the user specified by the target user specifying step. It is characterized by including.
  • the invention according to claim 12 is an issue target product specifying means for specifying an issue target product that is an issue target of an electronic coupon indicating a privilege that can be used for payment at the time of a product transaction, and issuance of the electronic coupon.
  • Target user specifying means for specifying a target user
  • comparison target product specifying means for specifying a comparison target product to be compared with the issue target product specified by the issue target product specifying means
  • the issue target product specifying means Determining means for determining the privilege according to the difference between the price of the issue target product specified by the price and the price of the comparison target product specified by the comparison target product specifying means, and the privilege determined by the determination means
  • the electronic coupon shown is made to function as an issuing means for issuing to the user specified by the target user specifying means.
  • the present invention it is possible to quickly and flexibly set the privileges of an electronic coupon and issue the electronic coupon according to, for example, the sales situation of the product or the trend of the purchaser of the product.
  • FIG. 4B is a diagram illustrating an example of functional blocks in the system control unit 4. It is a conceptual diagram which shows an example complemented by the browsing history of an object user by utilizing assumption browsing time information. It is a conceptual diagram which shows an example complemented by the browsing history of an object user by utilizing assumption browsing order information.
  • 4 is a flowchart illustrating an example of a process for generating assumed browsing time information executed by a system control unit 4.
  • 6 is a flowchart illustrating an example of assumed browsing order information generation processing executed by the system control unit 4.
  • FIG. It is a flowchart which shows two examples of assumption browsing goods specific processing.
  • A is the store product code, common product code, store code, and price of the product to be issued, and the store product code, common product code, store code, price, price, expected demand, and cumulative demand of the product to be compared
  • A is the store product code, common product code, store code, price, price, expected demand, and cumulative demand of the product to be compared
  • B is a figure which shows the example of the coupon amount corresponded to the privilege according to the difference with the comparison object goods of the lowest price among comparison object goods.
  • (A) is a figure showing an example in which allocation to an electronic coupon raw material with a relatively large remaining budget amount divided by the number of potential users is prioritized.
  • (B) is a diagram showing an example in which priority is given to allocation to electronic coupon resources with a relatively large remaining budget divided by the expected sales inventory.
  • FIG. 1 It is a flowchart which shows an example of the issue process (Push type) of the electronic coupon performed by the system control part.
  • A is a figure showing a list of store product codes, common product codes, store codes, and prices of products to be issued.
  • B is a figure showing a store product code, a common product code, a store code, and a price of a comparison target product, and a user ID of a target user specified for each comparison target product.
  • A is a figure which shows the list of the amount of coupons determined for every object user and every issue object goods.
  • (B) is a figure showing a list of electronic coupon resources specified for each target user.
  • FIG. 1 is a diagram illustrating a schematic configuration example of an information providing system S according to the present embodiment.
  • the manufacturer terminal MTl, the store terminal STm, the user terminal UTn, and the information providing server SA are each connected to the network NW.
  • the network NW is constructed by, for example, the Internet, a dedicated communication line (for example, CATV (Community Antenna Television) line), a mobile communication network (including a base station), a gateway, and the like.
  • CATV Common Antenna Television
  • Each manufacturer and store is an example of a provider that provides a product.
  • the manufacturer terminal MTl, the store terminal STm, and the user terminal UTn each include an operation / display unit, a communication unit, a storage unit, a control unit, and the like.
  • the operation / display unit includes, for example, a touch panel having an input function for receiving an operation (user operation) with a human finger or a pen, and a display function for displaying information on a display screen.
  • the communication unit has a function of performing communication by connecting to the network NW.
  • the storage unit stores an operating system (OS), application programs, Web browser programs, and the like.
  • the control unit includes a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like, and executes an application program, a Web browser program, and the like on the OS.
  • the manufacturer terminal MTl, the store terminal STm, and the user terminal UTn include, for example, a personal computer (PC), a mobile phone, a personal digital assistant (PDA), a portable phone that combines a mobile phone and a mobile information terminal.
  • a terminal (Smartphone) or a portable game machine is applicable.
  • the manufacturer terminal MTl, the store terminal STm, and the user terminal UTn access the information providing server SA via the communication unit and the network NW, respectively, and can communicate with the information providing server SA.
  • the manufacturer terminal MTl, the store terminal STm, and the user terminal UTn each display, for example, a web page transmitted from the information providing server SA in response to a request to the information providing server SA, for example, in a web browser window.
  • the information providing server SA is an example of the information processing apparatus of the present invention, and is a server that provides a website such as a shopping site and an auction site.
  • FIG. 2A is a block diagram illustrating a schematic configuration example of the information providing server SA according to the present embodiment.
  • the information providing server SA includes a communication unit 1, a storage unit 2, an input / output interface unit 3, a system control unit 4, and the like.
  • the system control unit 4 and the input / output interface unit 3 are connected via a system bus 5.
  • the communication unit 1 has a function of performing communication by connecting to the network NW.
  • the input / output interface unit 3 performs interface processing between the communication unit 1 and the storage unit 2 and the system control unit 4.
  • the storage unit 2 includes, for example, a hard disk drive and stores an operating system (OS), a server program (including the information processing program of the present invention), and the like.
  • the server program is downloaded from a predetermined server to the information providing server SA.
  • the server program may be recorded on a recording medium such as a CD or a DVD (recorded so as to be readable by a computer), read from the recording medium, and stored in the storage unit 2.
  • the storage unit 2 stores, for example, electronic data constituting a Web page.
  • the storage unit 2 includes a manufacturer information database (DB) 21, a store information database (DB) 22, a user information database (DB) 23, a product information database (DB) 24, a related product database (DB) 25, an assumed browsing.
  • An information database (DB) 26, a resource information database (DB) 27, a coupon information database (DB) 28, and the like are constructed.
  • the manufacturer information database 21 is a database that manages information related to the manufacturer Ml who has become a member of the information providing system S.
  • a manufacturer ID, a password, a manufacturer code, manufacturer product information, and the like of the manufacturer Ml are registered in association with each manufacturer Ml.
  • the manufacturer ID is unique identification information for each manufacturer Ml.
  • the manufacturer ID and password are authentication information necessary for the manufacturer Ml to log in to the system.
  • the manufacturer code is a code unique to each manufacturer Ml, and is used, for example, by a third party such as a store SHm or a site operator to distinguish the manufacturer Ml.
  • the manufacturer product information includes, for example, the common product code of the product produced by the manufacturer Ml, the number of stocks of the product, the advertising budget of the product, the sales target value of the product, and the sales record (sales amount) of the product. Etc. are included.
  • the common product code is a code unique to each product (for example, a product type, or a unique product number depending on the model), and is a code common to a plurality of stores SHm (a code that can be used across stores). (For example, the same common product code is assigned to products having the same product specification and manufacturer price (list price)).
  • the manufacturer product information is registered in response to a registration request from the manufacturer terminal MTl that has accessed the information providing server SA, for example.
  • the number of products in stock included in the manufacturer product information and the sales performance of the products are updated, for example, every time a product transaction is completed (that is, sales of the products are completed) or at predetermined time intervals.
  • the manufacturer information database 21 stores the manufacturer product information of the plurality of types of products.
  • the store information database 22 is a database that manages information related to the store SHm that has become a member of the information providing system S.
  • the store ID, password, store code, and store product information of the store SHm are registered in association with each store SHm.
  • the store ID is unique identification information for each store SHm.
  • the store ID and password are authentication information necessary for the store SHm to log in to the system.
  • the store code is a unique code for each store SHm, and is used, for example, by a third party such as a manufacturer Ml or a site operator to distinguish the store SHm.
  • the store product information includes, for example, a store product code of a product sold by the store SHm, a common product code of the product, an inventory quantity of the product, an advertising budget of the product, a sales target amount of the product, and the product Sales results (sales amount), etc. are included.
  • the store product code is, for example, product identification information given to a product of the same specification (same model) by each store SHm, and is a code that does not overlap in the system S. Moreover, even if it is a product of the same specification, if store SHm to sell differs, a store product code will differ.
  • the store product code is different if the store SHm to be sold is different, and the price of the product is different for each store SHm. Because it is set by, it is various.
  • the store product information is registered in response to a registration request from the store terminal STm that has accessed the information providing server SA, for example.
  • the number of products in stock and the sales performance of products included in the store product information are updated, for example, every time a product transaction is established (that is, sales of the product are completed) or at predetermined time intervals.
  • the store information database 22 stores the store product information of the plurality of types of products.
  • the user information database 23 is a database that manages information related to the user Un who has become a member of the information providing system S.
  • the user information database 23 includes, for example, the user ID, password, user rank, gender, age, product category of interest, e-mail address, search history, browsing history, bookmark registration history, and purchase of the user Un who became a member.
  • a history and the like are registered in association with each user Un.
  • the search history, the browsing history, the bookmark registration history, and the purchase history are examples of history information indicating the action (operation) history of the user Un.
  • the history information of the user Un may be registered in a history information database provided separately from the user information database 23 in association with the user ID for each user Un.
  • the user ID is identification information unique to each user Un.
  • the user ID and password are authentication information necessary for the user Un to log in to the system.
  • the user rank indicates a rank as a member. For example, the rank increases in the order of a silver member, a gold member, a platinum member, and a diamond member. The higher the rank, the more advantageous benefits for the user Un. Such a user rank is raised (ranked up) by the purchase result of the product of the user Un, the questionnaire response result, and the like.
  • the product category is for classifying products, and is roughly classified into, for example, home appliances, food, fashion, interiors, books, and the like.
  • home appliances are further classified into, for example, a television, an audio, a personal computer, a camera, and the like, and the cameras are further classified into, for example, a single-lens reflex camera and a compact camera.
  • product categories that are of interest to the user Un are registered in response to a registration request from the user terminal UTn that has accessed the information providing server SA, for example.
  • the product category that is of interest to the user Un is specified based on the search history, browsing history, bookmark registration history, and purchase history of the user Un, and is updated at an appropriate timing.
  • the information providing server SA classifies the plurality of users Un into a plurality of user layers (segments) using at least one of the sex, age, and product category of interest of the user Un as a user Un classification condition. be able to.
  • user segments are “20s women” “30s women”, “20s men” “30s men”, “camera lovers”, “audio lovers”, “accessories lovers” There are “female” and “perfume lovers”.
  • the search history includes a search time, a search query, a session ID, a search result, and the like in association with each other.
  • the search time is, for example, the time when the search query is received by the information providing server SA or the time when the search is executed by the information providing server SA.
  • the search time may be expressed as search date + time, may be expressed as search date + time, or may be expressed as search date + time (browsing time and bookmark registration time described later). The same applies to the purchase time and the issue time of the electronic coupon).
  • the search query is composed of one or a plurality of words (squeezing conditions).
  • One or a plurality of words (squeezing conditions) and numerical values are input, for example, in a word input field on a Web page displayed by the Web browser of the user terminal UTn, or specified (click or tap) from a list of product categories.
  • the search result includes the common product code of the product hit by the search based on the search query (that is, the product satisfying the search query (for example, “SLR & camera”)), the store product code of the product, the manufacturer of the product Manufacturer code, store code of the seller of the product, product category to which the product belongs, and the like.
  • the search result When the product is not hit by the search based on the search query, the search result includes information (NULL) indicating that the product has not been hit.
  • the search history is composed of, for example, records that are distinguished for each search request including a search query from the user terminal UTn, and the number of searches is one for one record.
  • the same search query may be included in different records (for example, when the user Un searches with the same search query on different days), the same search query is collectively counted as one search query. Further, not only the same search query but also similar or related search queries may be collectively counted as one search query.
  • search query “Single-lens reflex camera & camera” (where “&” is usually specified by a space (blank)
  • search query “digital single-lens reflex camera” and “single-lens reflex camera & camera”
  • search query “digital camera & reflex” are processed as similar or related search queries, so that even if these search queries are divided into four records, Be counted.
  • the range of search queries that are similar or related can be arbitrarily determined on the site operator side based on, for example, a product category.
  • the information providing server SA specifies, for example, a search time, a search frequency, and the like when a product is searched by the user Un based on the search history.
  • the search time is, for example, the time from the search time included in the first record to the search time included in the last record in a plurality of records in one session (that is, a plurality of consecutive records including the same session ID). is there.
  • the search frequency is the number of searches described above within a predetermined period (for example, the past week).
  • the information providing server SA identifies, for example, an item that the user Un attaches importance to the product (hereinafter, referred to as “important item of the user Un”) based on the search history.
  • the important items of the user Un can be identified from words or numerical values included in the search query, for example. For example, if the ratio (for example, the ratio with respect to the total number of search queries of the user Un) includes a numerical value indicating the price of the product in the search query of the user Un, the priority item of the user Un is the price of the product. . Also, for example, if the ratio that the word indicating the product specification is included in the search query is relatively high, the priority item of the user Un is the product specification.
  • the information providing server SA can classify a plurality of users Un into a plurality of user layers (segments) using a search time of the user Un or an important item as a classification condition for the user Un.
  • the plurality of users Un can be classified by type or tendency.
  • search time is short (for example, less than 1 minute)
  • search time is normal (for example, 1 minute to less than 10 minutes)
  • search time is long (for example, 10 minutes or more) ”
  • price focus for example, 10 minutes or more
  • the browsing history includes browsing time, browsing time (length), common product code of the viewed product, store product code of the product, manufacturer code of the product manufacturer, store code of the product seller, A product category to which the product belongs, browsing location information, a session start time, a session end time, and the like are included.
  • the browsing time is, for example, the time (the display start time or the time several seconds after the display start time) when the Web page representing the detailed product information is displayed on the Web browser window of the user terminal UTn.
  • the Web page that represents the detailed information of the product is, for example, that the user Un selects a desired product through a browsing operation on a Web page that represents a search result (that is, a product list) searched by the user Un search query.
  • the browsing time is, for example, the time from the session start time to the session end time in the viewed product record.
  • the browsing location information is transmitted from the Web browser of the user terminal UTn to the information providing server SA at an appropriate timing, for example, during the display of the Web page.
  • the browsing location information may be indicated by coordinates on the Web page, or may be indicated by an image or text. For example, when an image arranged on a Web page is continuously displayed for a predetermined time or longer, browsing location information indicating the image is included in the browsing history.
  • the browsing history is composed of records that are distinguished for each browsing request from the user terminal UTn, for example, and the number of browsing times is one record.
  • the information providing server SA can classify a plurality of users Un into a plurality of user layers (segments) using the user Un browsing time or browsing location information as the user Un classification conditions. This also allows a plurality of users Un to be classified by type or tendency.
  • the user layer (segment) in this case, “viewing time is short (for example, less than 3 minutes)”, “viewing time is normal (for example, 3 minutes to less than 15 minutes)”, “viewing time is long (for example, , 15 minutes or more) ”,“ image-oriented ”,“ text-oriented ”, and the like.
  • the bookmark registration history includes the bookmark registration time, the common product code of the bookmark registered product (for example, the product registered by the bookmark registration operation of the user Un), the store product code of the product, the manufacturer code of the manufacturer of the product, The store code of the seller of the product and the product category to which the product belongs are included.
  • the purchase history includes the purchase time, the purchase price, the common product code of the purchased product, the store product code of the product, the manufacturer code of the manufacturer of the product, the store code of the seller of the product, and the product Product category etc. are included.
  • the purchase history is composed of, for example, records that are distinguished for each purchase request from the user terminal UTn, and the number of times of purchase is one record.
  • the merchandise information database 24 is a database that manages information related to merchandise (items) that are exhibited as transactions from the store SHm.
  • the merchandise information database 24 includes, for example, a common merchandise code of merchandise exhibited as a transaction target from the store SHm, a store merchandise code of the merchandise, a manufacturer code of the merchandise manufacturer, a store code of the merchandise seller, The name of the product, the price of the product, the specification of the product, the product category to which the product belongs, the stock quantity of the product (the stock quantity of the product in the store SHm that exhibited), the coupon issue flag, and the like are associated with each product. Registered.
  • the coupon issue flag indicates whether or not an electronic coupon is issued.
  • the merchandise information database 24 is associated with the store merchandise code, and the number of times the product is searched, the number of times viewed, the number of bookmarks registered, and the number of purchases are registered separately for each store SHm or manufacturer Ml. Good.
  • the related product database 25 for example, common product codes of products related to each other are registered in association with each group of products related to each other.
  • the range of related products is arbitrarily determined by the site operator based on, for example, a product category.
  • the assumed browsing information database 26 includes the assumed browsing information (hereinafter referred to as “assumed browsing time information”) indicating the estimated browsing time for each product specified based on the history information of each of the plurality of users Un, It is a database that manages at least one of assumed browsing information (hereinafter referred to as “assumed browsing order information”) indicating an assumed browsing order for each product specified based on the history information of each user Un.
  • the assumed browsing time information and the assumed browsing order information are generated for each of the search queries distinguished from each other, and registered in association with each search query.
  • Each search query may be one search query of “single-lens reflex camera & camera”, or may be a search query group in which a plurality of similar or related search queries are combined as described above.
  • Each assumed browsing time information includes, for example, a store product code of the product and an assumed browsing time in association with each product (in this embodiment, for each store product code).
  • the assumed browsing time is, for example, the average value (or standard deviation value) of the elapsed time from the search time to the browsing time (in other words, the time required from searching to browsing) for each of the plurality of users Un.
  • each assumed browsing order information includes, for example, a store product code of the product and an assumed browsing order in association with each product (in this embodiment, for each store product code).
  • the assumed browsing order is, for example, a rank according to an average value (or standard deviation value) of elapsed time from the search time to the browsing time of each of the plurality of users Un.
  • the rank becomes higher (higher rank) as the average value (or standard deviation value) of the elapsed time is shorter.
  • the resource information database 27 is a database that manages information related to a resource (in other words, a budget amount) of an electronic coupon indicating a privilege that can be used for payment at the time of a product transaction.
  • the funds for electronic coupons are hereinafter referred to as “electronic coupon resources”.
  • benefits that can be used for payment in merchandise transactions include discounts (discounts) on a predetermined amount (for example, 1,000 yen) from the price of a product, discounts on a predetermined rate (for example, 50%) from the price of a product, etc. There is.
  • the value corresponding to the privilege is ⁇ 1. , 000.
  • the price corresponding to the privilege is ⁇ 500.
  • the allocation of electronic coupon resources to a value (hereinafter referred to as “coupon amount”) corresponding to a privilege determined as described later is determined, and contributions contributed from the electronic coupon resources based on the determined allocation
  • An electronic coupon indicating a coupon amount corresponding to the total amount is issued.
  • the resource type In the resource information database 27, the resource type, the resource provider (providing entity), the total budget amount, the reference amount, the additional amount, the accumulated contribution amount, the remaining budget amount, the target digest period, the target product, the target user, etc.
  • Each electronic coupon resource is registered in association with each other.
  • the resource types include store resources, manufacturer resources, and event resources.
  • the store resources are electronic coupon resources prepared by, for example, a predetermined number of stores SHm securing the budget.
  • the manufacturer resources are, for example, electronic coupon resources prepared by a predetermined number of manufacturers Ml securing the budget.
  • the event (for example, campaign) resource is, for example, an electronic coupon resource prepared by a site operator or an advertiser with the budget secured.
  • the resource providing source when the resource type is the store resource is, for example, the store SHm that provides the electronic coupon resource, and is indicated by the store code.
  • the resource provider is, for example, a manufacturer Ml that provides the electronic coupon resource, and is indicated by the manufacturer code.
  • the resource provider is, for example, a site operator or an advertiser who provides the electronic coupon resource, and is indicated by the name of the site operator or advertiser, an event name, or the like.
  • the total budget amount is the original electronic coupon resource prepared by the resource provider.
  • the reference amount is the upper limit of the contribution amount contributed per electronic coupon.
  • the additional amount is an upper limit of the additional amount to be additionally contributed under a predetermined condition when the reference amount is contributed based on the allocation and is still less than the coupon amount of the electronic coupon.
  • the cumulative contribution is the cumulative contribution already contributed.
  • the remaining budget amount is the remaining amount obtained by subtracting the accumulated contribution amount from the total budget amount (that is, the electronic coupon resource remaining after the predetermined amount has been contributed).
  • the electronic coupon resources correspond to the initial amount (that is, the total budget amount) and the balance after being used by the contribution (that is, the remaining budget amount).
  • the digest target time limit is a target digest time limit for the electronic coupon raw material, and is set by the resource provider.
  • “Applicable products” indicates products to which electronic coupon resources are applied.
  • the application target product of the electronic coupon resource provided by the store SH1 indicates a product to which the electronic coupon resource is applied, that is, all or a part of the products sold by the store SH1 by a common product code.
  • the application target product of the electronic coupon resource provided by the manufacturer M1 indicates the product to which the electronic coupon resource is applied, that is, all or a part of the products produced by the manufacturer M1 using a common product code.
  • the application target product of the electronic coupon resource provided by the site operator indicates all products (in particular, the product is not limited).
  • Application user indicates a user to whom the electronic coupon resources are applied.
  • the application target user of the electronic coupon resources provided by the store SH1 and the application target user of the electronic coupon resources provided by the manufacturer M1 indicate all users (particularly, the users are not limited).
  • an application target user of electronic coupon resources provided by a site operator indicates a user who is an application target of electronic coupon resources by a user rank (for example, a diamond member). In this case, a user who satisfies the user rank (for example, a diamond member) becomes an application target of the electronic coupon resources.
  • Electronic coupon resources may be provided for each user rank.
  • the target users of each electronic coupon resource indicate their respective user ranks (for example, (i) Silver member, (ii) Gold member, (iii) Platinum member, (iv) Diamond member)
  • the total budget amount of the electronic coupon resources may be the same or different.
  • the user to whom the electronic coupon resources are applied can select the user to which the electronic coupon resources are applied within the range of the purchase amount of the product per predetermined period (for example, the purchase amount within the past month is ⁇ 50,000 or more). It may be shown.
  • a user who satisfies the range of the total purchase price of the goods per predetermined period (for example, the total purchase price within the past month is ⁇ 50,000 or more) becomes the application target of the electronic coupon resources.
  • the product for which the total purchase price is calculated is the product sold by the store SH1.
  • the product for which the total purchase price is calculated is a product produced by the manufacturer M1.
  • the products for which the total purchase price is calculated are all the products registered in the product information database 24. Electronic coupon resources may be provided for each range of the total purchase amount of the product.
  • the target users of each electronic coupon resource are the range of the total purchase amount (for example, (i) less than ⁇ 10,000, (ii) more than ⁇ 10,000 and less than ⁇ 50,000, (iii) ⁇ 50,000 or more and less than ⁇ 100,000, and (iv) ⁇ 100,000 or more), and the total budget amount of each electronic coupon raw material may be the same or different.
  • the application target user of the electronic coupon resource indicates the user who is the application target of the electronic coupon resource in the range of the number of purchases of the product per predetermined period (for example, the number of purchases within the past month is 10 or more).
  • a user who satisfies the range of the number of purchases of the product per predetermined period becomes the application target of the electronic coupon resources.
  • the product for which the number of purchases is calculated is the product sold by the store SH1.
  • the product for which the number of purchases is calculated is a product produced by the manufacturer M1.
  • the products for which the number of purchases is calculated are all products registered in the product information database 24.
  • the electronic coupon resources may be provided for each range of the number of purchases of merchandise.
  • each user who applies the electronic coupon resources can select the range of purchase times (for example, (i) 0 times (ii) 1 to 5 times, (iii) 5 to 10 times, (iv ) 10 times or more), and the total budget amount of each electronic coupon resource may be the same or different.
  • the total budget amount of the electronic coupon resources may be distributed at a predetermined distribution rate for each product category.
  • the distribution rate of the electronic coupon raw material is set evenly for each product category, for example.
  • the distribution rate of the electronic coupon raw material is set higher as the product category has a relatively large number of products.
  • the number of products is, for example, the number of products sold by the store SH1 or the number of products produced by the manufacturer M1.
  • the distribution rate of the electronic coupon raw material is set higher as the product category has a relatively large number of stocks.
  • the number of stocks is, for example, the number of stocks of products stored in the store SH1, or the number of stocks of products stored in the manufacturer M1.
  • the distribution rate of the electronic coupon raw material is set higher for a product category having a relatively high purchase expectation value (an example of an expectation value expected to establish a product transaction).
  • a relatively high purchase expectation value an example of an expectation value expected to establish a product transaction.
  • a product category having a high purchase expectation value corresponds to a product category to which a product having at least one of the number of searched items, the number of browsed items, the number of registered bookmarks, and the number of purchased items belongs.
  • the system control unit 4 calculates, for each product, at least one of the number of searched products, the number of browsed items, the number of registered bookmarks, and the number of purchased items sold by the store SH1.
  • the expected purchase value is calculated by totaling for each product category (product category handled by the store SH1). Note that the number of items to be searched, the number of items to be browsed, the number of bookmarks to be registered, and the number of items to be purchased can be calculated from information registered in the product information database 24 and various histories registered in the user information database 23.
  • the distribution rate of the electronic coupon raw material provided by the store SH1 is the product category “ 40% for “Camera”, 30% for “Audio”, which has the next highest purchase expectation, and 20% for “Personal Computer”, which has the next highest purchase expectation.
  • 10% is set for the high product category “TV” having the lowest expected value.
  • the distribution rate of the electronic coupon resource is set higher for a product category in which the usage rate of electronic coupons issued in the past is relatively high.
  • the electronic coupon resources for each product category are configured so that more product categories with a relatively high usage rate of electronic coupons are distributed, the usage rate of electronic coupons issued in the past is relatively
  • the amount of contribution from the electronic coupon resources corresponding to the high product category can be increased, and as a result, the transaction of the product belonging to the product category can be contributed.
  • the system control unit 4 counts the number of products for which an electronic coupon is issued among the products sold by the store SH1 for each product category (the product category handled by the store SH1).
  • the usage rate of the electronic coupon is calculated by calculating the ratio of the number of products used for payment for each product category.
  • ROI return on investment
  • the electronic coupon resources for each product category are configured so that more product categories with a relatively high return on investment are distributed, the electronic coupon resources from the electronic coupon resources corresponding to the product category with a relatively high return on investment
  • the contribution amount can be increased, and as a result, it is possible to contribute to the improvement in sales of products belonging to the product category.
  • the return on investment is expressed by a numerical value, for example, and is determined based on the price of the product or the coupon amount.
  • the system control unit 4 calculates the return on investment by totaling the price of the product sold by the store SH1 or the coupon amount of the electronic coupon issued for the product for each product category.
  • the total budget amount of the electronic coupon resources may be distributed at a predetermined distribution rate for each user layer (segment).
  • the distribution ratio of the electronic coupon raw material is set evenly for each user layer, for example. For example, if the user group is “20s female”, “30s female”, “40s female”, “50s female”, the distribution rate of the electronic coupon resources is 25% each.
  • the distribution rate of the electronic coupon raw material is set higher as the user group has a relatively large number of users. The number of users in each user layer can be calculated from information registered in the user information database 23.
  • the distribution rate of the electronic coupon raw material is set higher for a user group with a relatively high purchase expectation value.
  • the electronic coupon resources for each user group are configured so that more users with a relatively high purchase expectation value are distributed, the electronic coupon fund from the electronic coupon resource corresponding to the user group with a relatively high purchase expectation value
  • the amount of contribution can be increased, and as a result, it is possible to contribute to the establishment of a transaction for a user belonging to the user group.
  • the user layer having a high purchase expectation value corresponds to a user layer to which a user having at least one of the number of searches, the number of browsing, the number of bookmark registrations, and the number of purchases belongs.
  • the system control unit 4 determines the number of searches, the number of browsing, the number of bookmark registrations, and the number of purchases (the number of purchases here is the number of products purchased by the user.
  • the purchase expectation value is calculated by calculating at least any one of (good) for each user and adding up the calculated number for each user layer. Note that the number of user searches, the number of browsing, the number of bookmark registrations, and the number of purchases can be calculated from various histories registered in the user information database 23.
  • the distribution rate of the electronic coupon raw material has the highest purchase expectation value 40% for the user group “Female in 30's”, 30% for the user group “Twenty female” with the next highest purchase expectation value, and “40” with the next highest purchase expectation value For example, 20% is set for the “female female” and 10% is set for the high user group “fifties female” who has the lowest purchase expectation value.
  • the distribution rate of the electronic coupon raw material is set higher for a user group having a relatively high usage rate of electronic coupons issued in the past.
  • the electronic coupon resources for each user group are configured so that the higher the usage rate of electronic coupons is, the higher the usage rate of electronic coupons issued in the past is.
  • the amount of contribution from the electronic coupon resources corresponding to the layer can be increased, and as a result, it is possible to contribute to the establishment of a transaction for a user belonging to the user layer.
  • the system control unit 4 counts the number of users who are issued electronic coupons for each user layer, and calculates the ratio of the number of users who used the electronic coupon for payment among the user layers. To calculate the usage rate of the electronic coupon.
  • the distribution rate of the electronic coupon raw material is set higher for a user layer having a relatively high return on investment (ROI).
  • ROI return on investment
  • the electronic coupon resources for each user group are configured so that more users with a relatively high return on investment are distributed, the electronic coupon resources from the electronic coupon resources corresponding to the user layer with a relatively high return on investment The contribution amount can be increased, and as a result, it is possible to contribute to the sales improvement in the user group.
  • the system control unit 4 calculates the return on investment by totaling the price of the product purchased by the user or the coupon amount of the used electronic coupon for each user layer.
  • the coupon information database 28 is a database that manages management information of issued electronic coupons.
  • the coupon ID of the issued electronic coupon the common product code of the product to be issued, the store product code of the product, the manufacturer code of the product manufacturer, the store of the product seller Code, user ID of the user to be issued, issue time of electronic coupon, benefits of electronic coupon (coupon amount), contribution source and contribution amount of electronic coupon resources, validity period of electronic coupon, use / non-use of electronic coupon, etc.
  • Management information is registered in association with each electronic coupon.
  • the coupon ID is unique identification information for each issued electronic coupon.
  • the system control unit 4 as a computer includes a CPU 41 (processor), a ROM 42, a RAM 43, and the like, and executes a server program and the like on the OS.
  • FIG. 2B is a diagram illustrating an example of functional blocks in the system control unit 4. As shown in FIG. 2B, the system control unit 4 (processor in the system control unit 4) executes a server program and the like, as shown in FIG. 41c, history information acquisition unit 41d, assumed browsing information acquisition unit 41e, assumed browsing product identification unit 41f, privilege determination unit 41g, resource identification unit 41h, allocation determination unit 41i, validity period setting unit 41j, coupon issue unit 41k, etc. Function.
  • the target user specifying unit 41a is an example of a target user specifying unit.
  • the issue target product specifying unit 41b is an example of an issue target product specifying unit.
  • the comparison target product specifying unit 41c is an example of a comparison target product specifying unit.
  • the assumed browsing information acquisition unit 41e is an example of an acquisition unit.
  • the assumed browsing product specifying unit 41f is an example of a calculating unit and an assumed browsing product specifying unit.
  • the privilege determination unit 41g is an example of a determination unit.
  • the valid period setting unit 41j is an example of an examination time specifying unit, an estimated time specifying unit, and a setting unit.
  • the coupon issuing unit 41k is an example of an issuing unit.
  • the target user specifying unit 41a specifies, for example, a user Un (hereinafter referred to as “target user”) to be issued with an electronic coupon from among the users Un registered in the user information database 23 (that is, the user ID is registered). (For example, the user ID of the user is specified).
  • the issue target product specifying unit 41b selects a product (hereinafter referred to as “issue target product”) for which an electronic coupon is issued from among the products registered in the product information database 24 (that is, the product ID is registered).
  • a product hereinafter referred to as “issue target product”
  • a plurality of items are specified (for example, a common item code and a store item code of the item are specified).
  • the comparison target product specifying unit 41c is a product to be compared with the issue target product specified by the issue target product specifying unit 41b from among the products registered in the product information database 24 (hereinafter referred to as “comparison target product”). ) Is specified (for example, the common product code and the store product code of the product are specified). When a plurality of issue target products are specified, a comparison target product is specified for each issue target product.
  • the comparison target product specifying unit 41c specifies, for example, a product whose common product code is the same as the issue target product and whose store product code is different from the issue target product as the comparison target product.
  • Such a product is a product sold by a store SHm other than the store selling the issue target product.
  • the comparison target product specifying unit 41c may specify a product whose common product code is related to the issue target product and whose store product code is different from the issue target product as the comparison target product.
  • a product is also a product sold by a store SHm other than the store selling the issue target product.
  • a product whose common product code is the same as or related to the issue target product can be said to be a competitive product that competes for sale with the issue target product.
  • a product whose common product code is related to the issue target product can be specified from the related product database 25.
  • the comparison target product specifying unit 41c is a product whose common product code is the same as or related to the issue target product and whose store product code is different from the issue target product, and is specified from the history information of the target user.
  • the product may be specified as a comparison target product.
  • the history information acquisition unit 41 d acquires the history information of the target user (that is, history information associated with the user ID of the target user) from the user information database 23. Then, the history information acquisition unit 41d specifies, for example, a product that has been searched, viewed, or bookmarked by the target user from the search history, browsing history, or bookmark registration history included in the acquired history information.
  • the comparison target product specifying unit 41c specifies, as a comparison target product, a product specified from the history information among products whose common product code is the same as or related to the issue target product. Since such a product is likely to be a product of interest (or interest) by the target user, an appropriate privilege can be determined by the privilege determination unit 41g by using such a product as a comparison target product. It becomes possible.
  • the comparison target product specifying unit 41c includes the history information (that is, the search history or the search history) among the products specified from the history information of the target user among the products whose common product code is the same as or related to the issue target product.
  • a product whose number of searches or number of browsing specified from (browsing history) is a predetermined number (threshold) or more may be specified as a comparison target product. This is a product that has a higher degree of interest (or interest) by the target user as the number of searches or browsing times increases. Therefore, by using such a product as a comparison target product, a more appropriate privilege is determined. It becomes possible.
  • the comparison target product specifying unit 41c includes a search time (or browsing time) of the issue target product and a common product code that is the same as the issue target product among the products whose common product code is the same as or related to the issue target product.
  • the time difference between the times (search time or browsing time) is less than (or below) a predetermined difference (threshold: about 30 minutes, for example)
  • a predetermined difference threshold: about 30 minutes, for example
  • the target user's history information As described above, if the target user's history information is used, a more appropriate comparison target product can be specified, but it may be difficult to acquire all the target user's history information. For example, if the comparison target product is specified based on the history information of the target user and the electronic coupon issued by the coupon issuing unit 41k is provided to the target user as described later, the target user provides the target In some cases, the target user browses another product before actually checking the electronic coupon. This is because there is a time difference between the timing of issuing (generating) the electronic coupon based on the history information of the target user and the timing of confirming the electronic coupon provided by the target user.
  • the browsing history of the other product is not reflected in the identification of the comparison target product based on the history information of the target user. For this reason, even if the history information of the target user is used, it is expected that it is difficult to specify a more appropriate comparison target product.
  • the target user uses a plurality of types of user terminals STm (for example, a personal computer (desktop), a portable terminal), a plurality of types of Web browser programs, or a plurality of Web sites. It becomes difficult to consolidate into one. Further, even when the target user uses the same Web site, it is difficult to acquire all the history information of the target user when using the same user without logging in. In such a case, even if the history information of the target user is used, it is expected that it is difficult to specify a more appropriate comparison target product.
  • the present embodiment by using the assumed browsing time information or the assumed browsing order information registered in the assumed browsing information database 26, a product that is not included in the history information of the target user is browsed by the target user.
  • the product is identified as the likely product, and the identified product is supplemented in the browsing history of the target user.
  • FIG. 3 is a conceptual diagram illustrating an example in which the browsing history of the target user is complemented by using the assumed browsing time information.
  • the assumed browsing information acquisition unit 41e specifies the search query of the target user and the search time associated with the search query from the search history included in the history information of the target user.
  • the assumed browsing information acquisition unit 41e acquires the assumed browsing time information corresponding to the search query specified from the search history of the target user from the assumed browsing information database 26. For example, assumed browsing time information associated with a search query that matches a search query specified from the search history of the target user is acquired.
  • the assumption browsing time information with which the search query group containing the search query specified from the search history of the object user was matched is acquired.
  • assumed browsing time information associated with a search query group including a search query “single-lens reflex camera” specified from the search history of the target user is acquired.
  • the assumed browsing product specifying unit 41f determines the elapsed time from the search time specified from the search history of the target user to the current time (that is, the time of the processing) and the time from the current time until the target user starts browsing.
  • the estimated browsing time (32 minutes in the example of FIG. 3) is calculated by adding the estimated time.
  • specification part 41f is the assumption browsing time (that is, browsing) less than (or below) the above calculated estimated browsing time among the products included in the assumed browsing time information acquired by the assumption browsing information acquisition section 41e.
  • a product associated with (expected time> or ⁇ assumed browsing time) is specified. Of the products identified in this way (in the example of FIG.
  • FIG. 4 is a conceptual diagram illustrating an example of complementing the browsing history of the target user by using the assumed browsing order information.
  • the assumed browsing information acquisition unit 41e specifies the search query of the target user from the search history included in the history information of the target user.
  • the assumed browsing information acquisition unit 41e acquires the assumed browsing order information corresponding to the search query specified from the search history of the target user from the assumed browsing information database 26. For example, the assumed browsing order information associated with the search query that matches the search query specified from the search history of the target user is acquired.
  • the assumption browsing order information with which the search query group containing the search query specified from the search history of the object user was matched is acquired.
  • assumed browsing order information associated with a search query group including a search query “single-lens reflex camera” specified from the search history of the target user is acquired.
  • the assumed browsing information acquisition unit 41e may acquire assumed browsing order information including a combination of a plurality of products included in the target user's history information (that is, the browsing history).
  • all the products included in the target user's browsing history products whose store product codes are Item202 to Item012 are included in the assumed browsing order information. Even if it cannot be specified, the assumed browsing order information can be acquired.
  • specification part 41f is a goods contained in the target user's browsing history, and among the goods contained in the assumption browsing order information acquired by the assumption browsing information acquisition part 41e, assumption browsing order is the lowest.
  • a product higher than the product (the product of the store product code Item062 in the example of FIG. 4) is specified from the assumed browsing order information.
  • the product identified in this way in the example of FIG. 4, products whose store product codes are Item002 to Item082), products that are not included in the target user's history information (that is, browsing history) (in the example of FIG. 4, the store Products whose product codes are Item022, Item242, and Item082) are referred to as assumed browsing products.
  • the assumed browsing product identification unit 41f generates a supplemental browsing history as shown in FIG. 4 by complementing the identified assumed browsing product with the browsing history of the target user.
  • the comparison target product specifying unit 41c is a product whose common product code is the same as or related to the issue target product and whose store product code is different from the issue target product, and is specified by the assumed browsing product specifying unit 41f.
  • the assumed browsing product is specified as a comparison target product.
  • the privilege determination unit 41g has a privilege (for example, a privilege corresponding to the difference between the price of the issue target product specified by the issue target product specification unit 41b and the price of the comparison target product specified by the comparison target product specification unit 41c (for example, , A predetermined amount discount or a predetermined rate discount from the price of the product).
  • a privilege for example, a privilege corresponding to the difference between the price of the issue target product specified by the issue target product specification unit 41b and the price of the comparison target product specified by the comparison target product specification unit 41c (for example, , A predetermined amount discount or a predetermined rate discount from the price of the product).
  • a privilege for example, a privilege corresponding to the difference between the price of the issue target product specified by the issue target product specification unit 41b and the price of the comparison target product specified by the comparison target product specification unit 41c (for example, , A predetermined amount discount or a predetermined rate discount from the price of the product).
  • the price difference the coupon amount
  • the issue target product can compete with
  • the privilege determining unit 41g may determine an amount obtained by adding a predetermined amount to the difference as a coupon amount. In this case, for example, when the difference is ⁇ 1,000, the coupon amount is determined to be ⁇ 1,200 (that is, the coupon amount is increased).
  • the resource specifying unit 41h is a plurality of electronic coupon resources that can be used as resources for the coupon amount corresponding to the privilege determined by the privilege determining unit 41g, and is issued by the issue target product specifying unit 41b.
  • a plurality of electronic coupon resources associated with at least one of the product and the target user specified by the target user specifying unit 41 a are specified from the resource information database 27.
  • the electronic coupon raw material associated with the issue target product is associated with the application target product indicating the issue target product (for example, indicating the common product code of the issue target product) in the resource information database 27, for example. This applies to electronic coupon resources.
  • the electronic coupon resource associated with the target user is, for example, an electronic coupon resource associated with the application target user indicating the target user (for example, indicating the user rank of the target user) in the resource information database 27. To do.
  • the allocation determining unit 41i allocates the electronic coupon resources to the coupon amount corresponding to the privilege determined by the privilege determining unit 41g based on the plurality of available electronic coupon resources specified by the resource specifying unit 41h. To decide. For example, the allocation determining unit 41i preferentially allocates electronic coupon resources having a relatively large remaining budget amount to the coupon amount.
  • the validity period setting unit 41j sets the validity period of the electronic coupon indicating the privilege determined by the allocation determination unit 41i.
  • the validity period of the electronic coupon is set to a predetermined period (for example, several hours).
  • the coupon issuing unit 41k corresponds to a privilege corresponding to the total amount of contributions contributed from the electronic coupon resources based on the allocation determined by the allocation determining unit 41i (that is, corresponding to the privilege determined by the privilege determining unit 41g).
  • An electronic coupon indicating a coupon amount) is issued to the target user specified by the target user specifying unit 41a.
  • generation of an electronic coupon (coupon data) indicating a privilege determined by the privilege determination unit 41g for example, generation of an electronic coupon (coupon data) indicating a privilege determined by the privilege determination unit 41g, assignment of a coupon ID to the electronic coupon, registration of management information of the electronic coupon (coupon information database 28) Registration) and provision of the electronic coupon to the target user.
  • the coupon ID the common product code of the issue target product, the store product code of the issue target product, the manufacturer code of the manufacturer of the issue target product, the store code of the seller of the issue target product,
  • the target user's user ID issuance time, privilege (coupon amount), contribution source and contribution amount of electronic coupon resources, effective period, and the like are included.
  • FIG. 5 is a flowchart illustrating an example of a process for generating assumed browsing time information executed by the system control unit 4.
  • the process shown in FIG. 5 is started when the time set by the timer comes every predetermined period (for example, 24 hours), for example.
  • the system control unit 4 acquires history information of each of a plurality of users Un (for example, all users Un) from the user information database 23 (step S1).
  • the system control unit 4 specifies a search query for each user (that is, user ID) from each history information acquired in step S1 (step S2).
  • the system control unit 4 selects one search query (or one search query group) from the search queries identified in step S2 (step S3).
  • the system control unit 4 associates a product (hereinafter referred to as “search query (or search query group)) hit by a search based on the search query (or any search query included in the search query group) selected in step S3.
  • search query or search query group
  • the product to be attached is specified for each user from the acquired history information (for example, specified by the store product code) (step S4).
  • the system control unit 4 sets the search time of the product (for example, the store product code) specified in step S4 and the browsing time of the product (viewing time after the search time) from the acquired history information. It specifies for every user and every user (step S5). Next, the system control unit 4 calculates (counts) the elapsed time from the search time specified in step S5 to the browsing time (that is, the time required from the search to browsing) for each product and each user ( Step S6).
  • the search time of the product for example, the store product code
  • the browsing time of the product viewing time after the search time
  • the system control unit 4 determines an average browsing time of each product based on the acquired history information (for example, determined by averaging a plurality of browsing times), and the determined browsing time ( For example, it may be set as the upper limit (for example, 30 minutes) of the elapsed time to be counted).
  • the search time associated with the search query is 11:00
  • the viewing time of the product (Item001) associated with the search query is 11:10
  • the viewing time of the product (Item002) is 11:00. If the viewing time of the product (Item003) is 16:10, the elapsed time of the product (item001) and the product (item002) is 10 minutes and 20 minutes, respectively.
  • item003) has an elapsed time of 5 hours, which is unnaturally long compared to the average viewing time of the product, 30 minutes, and the reliability of the elapsed time data is low. By providing, it is possible to obtain a more appropriate assumed browsing time.
  • the upper limit of the elapsed time to be counted may be set for each user or each user layer (segment) (for example, the average browsing time differs for each user or each user layer).
  • the upper limit of the elapsed time to count may be set for every time slot
  • the upper limit of the elapsed time to be counted is set to 2 hours in the time zone from 20:00 to 2 o'clock (for example, the time zone in which the user regularly accesses), and the upper limit of the elapsed time to be counted in other time zones Is set to 30 minutes.
  • the upper limit of the elapsed time to be counted may be set for each type of user terminal (for example, a personal computer (desktop) or a portable terminal).
  • the upper limit of the elapsed time to be counted is set to 2 hours for the personal computer, and the upper limit of the elapsed time to be counted is set to 30 minutes for the portable terminal.
  • the type of user terminal is acquired at the time of search or browsing (for example, acquired from a cookie) and registered in the history information.
  • a product whose elapsed time calculated in step S6 is less than a predetermined time (threshold value: for example, 10 seconds) (or below) may be excluded as noise.
  • the elapsed time corresponding to the product is as follows: Are excluded from the calculation of the estimated browsing time in step S7.
  • the system control unit 4 calculates the estimated browsing time as a plurality of users for each product based on the elapsed time calculated for each user in step S6 (step S7). That is, the system control unit 4 calculates the elapsed time for each product as a plurality of users as the assumed browsing time based on the search time for each product and for each user and the browse time for each product and for each user. To do. For example, the average value or standard deviation value of the elapsed time for each user calculated in step S6 is calculated for each product as the estimated browsing time for the plurality of users as a whole.
  • the system control unit 4 generates estimated browsing time information in which the estimated browsing time calculated for each product in step S7 is associated with the store product code of each product (step S8).
  • the system control unit 4 registers the estimated browsing time information generated in step S8 in the assumed browsing information database 26 in association with the search query (or search query group) selected in step S3 (step S9).
  • the system control unit 4 determines whether there is a search query that has not been selected in step S3 among the search queries specified in step S2 (step S10). If the system control unit 4 determines that there is a search query that has not yet been selected (step S10: YES), the system control unit 4 returns to step S3 and performs the same processing as described above for the other search queries. On the other hand, when the system control unit 4 determines that there is no unselected search query (step S10: NO), the process illustrated in FIG.
  • the system control unit 4 assigns a plurality of users to a predetermined classification condition (for example, the above-described search time (short, normal, long), or Based on priority items (image priority, text priority, etc.), it is classified into a plurality of user layers (segments), and for each classified user layer, history information of each of a plurality of users belonging to the user layer is acquired in step S1. May be.
  • the system control unit 4 performs the processes in and after step S2 for each classified user layer, thereby calculating the estimated browsing time for each classified user layer and generating the assumed browsing time information.
  • the assumed browsing time information generated in this way is registered in the assumed browsing information database 26 in association with the search query (or search query group) and the user layer. As a result, it is possible to generate assumed browsing time information having a higher utility value that is more suitable for the target user described above.
  • FIG. 6 is a flowchart illustrating an example of a process for generating assumed browsing order information executed by the system control unit 4.
  • the process shown in FIG. 6 is started when the time set by the timer arrives every predetermined period (for example, 24 hours), for example.
  • the system control unit 4 acquires history information of each of a plurality of users Un (for example, all users Un) from the user information database 23 (step S21).
  • the system control unit 4 specifies a search query for each user (that is, user ID) from each history information acquired in step S21 (step S22).
  • the system control unit 4 selects one search query (or one search query group) from the search queries identified in step S22 (step S23).
  • the system control unit 4 identifies a product associated with the search query (or any search query included in the search query group) selected in step S23 for each user from the acquired history information (for example, store product) (Specified by code) (step S24).
  • the system control unit 4 sets the search time of the product (for example, the store product code) specified in step S24 and the browsing time of the product (viewing time after the search time) from the acquired history information. It specifies for every user and every user (step S25). Next, the system control unit 4 calculates (counts) the elapsed time from the search time specified in step S25 to the browsing time (that is, the time required from the search to browsing) for each product and for each user ( Step S26).
  • the search time of the product for example, the store product code
  • the browsing time of the product viewing time after the search time
  • the system control unit 4 determines an average browsing time of each product based on the acquired history information (for example, determined by averaging a plurality of browsing times), and the determined browsing time ( For example, it may be set as the upper limit (for example, 30 minutes) of the elapsed time to be counted).
  • the search time associated with the search query is 11:00
  • the viewing time of the product (Item001) associated with the search query is 11:10
  • the viewing time of the product (Item002) is 11:00. If the viewing time of the product (Item003) is 16:10, the elapsed time of the product (item001) and the product (item002) is 10 minutes and 20 minutes, respectively.
  • item003) has an elapsed time of 5 hours, which is unnaturally long compared to the average viewing time of the product, 30 minutes, and the reliability of the elapsed time data is low. By providing, it is possible to obtain a more appropriate assumed browsing time.
  • the upper limit of the elapsed time to be counted may be set for each user or each user layer (segment) (for example, the average browsing time differs for each user or each user layer).
  • the upper limit of the elapsed time to count may be set for every time slot
  • the upper limit of the elapsed time to be counted is set to 2 hours in the time zone from 20:00 to 26:00 (for example, the time zone in which the user habitually accesses), and the upper limit of the elapsed time to be counted in other time zones Is set to 30 minutes.
  • the upper limit of the elapsed time to be counted may be set for each type of user terminal (for example, a personal computer (desktop) or a portable terminal).
  • the upper limit of the elapsed time to be counted is set to 2 hours for the personal computer, and the upper limit of the elapsed time to be counted is set to 30 minutes for the portable terminal.
  • the type of user terminal is acquired at the time of search or browsing (for example, acquired from a cookie) and registered in the history information.
  • a predetermined time for example, 10 seconds
  • the elapsed time corresponding to the product is Are excluded from the calculation of the estimated browsing time in step S27.
  • the system control unit 4 calculates, for each product, the elapsed time as a whole of the plurality of users as the estimated browsing time based on the elapsed time calculated for each user in step S26 (step S27). That is, the system control unit 4 calculates the estimated browsing time for each product as a plurality of users as a whole based on the search time for each product and for each user and the browsing time for each product and for each user. For example, the average value or standard deviation value of the elapsed time for each user calculated in step S26 is calculated for each product as the estimated browsing time for the plurality of users as a whole.
  • the system control unit 4 collects the products (for example, store product codes) in the predetermined time range as one group based on the estimated browsing time for each product calculated in step S27. It is specified as an assumed browsing order (step S28). In other words, the system control unit 4 determines the assumed browsing order for each product (that is, the entire plurality of users based on the browsing time for each product and each user so that the product with the older (more past) viewing time is higher. Assumed browsing order for each product as a).
  • a group that includes products that have an estimated browsing time in the range of “0 minutes to less than 10 minutes” is ranked first, and a group that includes products that have an estimated browsing time in the range of “10 minutes to less than 20 minutes” Is ranked second, the group that includes products with an estimated browsing time within the range of “20 minutes or more and less than 30 minutes” is ranked third, and the estimated browsing time is within the range of “30 minutes or more and less than 40 minutes”
  • the group containing the product is ranked 4th. That is, in this example, grouping is performed in units of 10 minutes (time range units) from the start of the assumed browsing time. This time unit can be arbitrarily set. In this way, by grouping the products in units of a predetermined time range, it is possible to absorb an error in the estimated browsing time and specify a more appropriate assumed browsing order.
  • step S28 the system control unit 4 selects one product with a relatively small time difference between the estimated browsing times (for example, the time difference is within 2 minutes) based on the estimated browsing time for each product calculated in step S27.
  • One product group may be specified as the same assumed browsing order.
  • the elapsed time of the product (Item001) is 1 minute
  • the elapsed time of the product (Item002) is 5 minutes
  • the elapsed time of the product (Item003) is 6 minutes
  • the elapsed time of the product (Item004) is 7 minutes
  • the product (Item004) If the elapsed time of the product (Item005) is 10 minutes and the elapsed time of the product (Item005) is 11 minutes, the group including the product (Item001) is ranked first, the product (Item002), the product (Item003), and the product (Item004)
  • the group including the item (Item 004) and the group including the item (Item 005) are ranked third.
  • This time difference can be arbitrarily set. In this way, by grouping products having a relatively small time difference in the estimated browsing time, it is possible to absorb an error in the estimated browsing time and specify a more appropriate assumed browsing order.
  • the system control unit 4 generates assumed browsing order information in which the assumed browsing order specified for each product in step S28 is associated with the store product code of each product (step S29).
  • the system control unit 4 registers the assumed browsing order information generated in step S29 in the assumed browsing information database 26 in association with the search query (or search query group) selected in step S23 (step S30).
  • the system control unit 4 determines whether there is a search query that has not been selected in step S23 among the search queries specified in step S22 (step S31). If the system control unit 4 determines that there is a search query that has not been selected (step S31: YES), the system control unit 4 returns to step S23, and performs the same processing as described above for the other search queries. On the other hand, if the system control unit 4 determines that there is no unselected search query (step S31: NO), the process shown in FIG. 6 ends.
  • the system control unit 4 assigns a plurality of users to a predetermined classification condition (for example, the above-described search time (short, normal, long), or before performing the process of step S21 after starting the process shown in FIG. Based on priority items (image priority, text priority, etc.), it is classified into a plurality of user layers (segments), and for each classified user layer, history information of each of the plurality of users belonging to the user layer is acquired in step S21. May be. In this case, the system control unit 4 performs the processes after step S22 for each classified user layer, thereby specifying the assumed browsing order for each product (for each group) and generating the assumed browsing order information.
  • a predetermined classification condition for example, the above-described search time (short, normal, long), or before performing the process of step S21 after starting the process shown in FIG. Based on priority items (image priority, text priority, etc.), it is classified into a plurality of user layers (segments), and for each classified user layer, history information of each of the
  • the assumed browsing order information generated in this way is registered in the assumed browsing information database 26 in association with the search query (or search query group) and the user layer. Accordingly, it is possible to generate assumed browsing order information having a higher utility value that is more suitable for the target user described above.
  • the system control unit 4 specifies the assumed browsing order based on the assumed browsing time for each product.
  • the system control unit 4 performs the step S25 for each user.
  • the browsing order of the product is specified for each user (for example, the product whose browsing time is older (the past) is specified to be higher) )
  • the system control unit 4 specifies the average value of the browsing order of each product for each user as the assumed browsing order.
  • the system control unit 4 may specify the browsing order of the most users among the plurality of users as the assumed browsing order. For example, when the product (Item003) in the user U1 is third, the product (Item003) in the user U2 is third, and the product (Item003) in the user U3 is first, the assumed browsing of the product (Item003) The ranking is 3rd.
  • the system control unit 4 may specify the assumed browsing order only for products whose browsing ranks corresponding to users with a predetermined ratio (threshold value) or more are included in the predetermined rank range. For example, assuming that the predetermined ratio is set to 50% and the predetermined rank range is set to the fifth place, the product (Item003) in the user U1 is the third place, and the product (Item003) in the user U2 is the second place, When the product (Item003) for the user U3 is first, the product (Item003) for the user U4 is 10th, and the product (Item003) for the user U5 is 20th, the user U1 to U3 of 50% or more Since the viewing order of the product (Item003) is within the predetermined rank of 5th, the assumed viewing order of the product (Item003) is determined as described above.
  • a predetermined ratio is set to 50% and the predetermined rank range is set to the fifth place
  • the product (Item003) in the user U1 is the third place
  • the product (Item003) for the user U1 is third, the product (Item003) for the user U2 is second, the product (Item003) for the user U3 is 10th, and the product (Item003) for the user U4 is 18th.
  • the viewing order of the product (Item003) in the user Un of 50% or more is not within the 5th place (in this case, the browsing in the user U2 and the user U3)
  • the ranking is within 5th, the ratio is 2/5, less than 50%
  • the product (Item003) is excluded, and the assumed browsing ranking is not determined.
  • the system control unit 4 specifies the browsing order for each product for each user when the products having the estimated browsing time within a predetermined time range are grouped as one group, and a predetermined ratio (for example, , 50%) specify an assumed browsing order only for products whose browsing ranks corresponding to more than users are included in a predetermined rank range (for example, within the 5th place before and after).
  • a predetermined ratio for example, , 50%
  • the system control unit 4 identifies the browsing order for each product for each user after collecting the products in the estimated viewing time in a predetermined time range as one group, Products whose corresponding viewing rank is not included in the predetermined rank range are excluded from the product group for which the assumed viewing rank is specified.
  • the system control unit 4 specifies the browsing order for each product for each user before collecting the products in the predetermined viewing time range in a predetermined time range as a group, and the browsing order corresponding to users of a predetermined ratio or more. Are excluded from the predetermined ranking range, and are grouped as the above group and specified as the same assumed browsing order.
  • FIG. 7 is a flowchart illustrating an example of an electronic coupon issue process (Pull type) executed by the system control unit 4. 7 is started when the user U1 of the user terminal UT1 logs in in response to a login request from the user terminal UT1 accessing the information providing server SA.
  • the login request may be made from a toolbar of the Web browser.
  • the toolbar refers to, for example, a band-like area that is displayed at the top of a web browser window and on which buttons for executing various functions are arranged.
  • the information providing server SA identifies the user ID of the user U1 by logging in the user U1.
  • the system control unit 4 of the information providing server SA determines whether or not the logged-in user U1 is a user who satisfies the coupon issue condition (step S51). This determination is performed, for example, by referring to a user rank, history information, or the like registered in the user information database 23 in association with the user ID of the user U1.
  • the coupon issuance conditions include the following conditions (i) to (vii).
  • the user rank of the user is a predetermined user rank (for example, platinum member or more)
  • the number of searches within a predetermined period of the user is a predetermined number (threshold) or more (for example, the past week)
  • the number of search queries within a predetermined period of the user is equal to or greater than a predetermined number (threshold) (for example, there are 20 or more search queries within the past week).
  • the number of browsing times within a predetermined period of the user is not less than a predetermined number (threshold) (for example, the number of browsing times within the past one week is not less than 20)
  • the browsing time within the predetermined period of the user Is equal to or longer than a predetermined time (threshold) (for example, the cumulative browsing time within the past week is 30 minutes or longer)
  • the purchase amount of the user within a predetermined period is equal to or greater than a predetermined amount (threshold) (for example , Purchases within the past week The amount is 30,000 yen or more in is) that (vii) purchase the number of times within a predetermined period a predetermined number of times the user (threshold) or more possible (for example, the number of purchases of less than one week past is equal to or more than 10 times)
  • the number of search queries is the number of all search queries included in the search history associated with the user ID of the user U1.
  • the number of search queries may be the number of search queries in which one or more products hit by the search are included in all the search queries included in the search history associated with the user ID of the user U1.
  • the number of search queries refers to the same search query and similar or related search queries as a single search query among all the search queries included in the search history associated with the user ID of the user U1. It may be the number when counted.
  • step S51: YES If the system control unit 4 determines that the user satisfies the coupon issuance condition (for example, at least one of the above conditions (i) to (vii)) (step S51: YES), the system control unit 4 proceeds to step S52. . On the other hand, if the system control unit 4 determines that the user does not satisfy the coupon issue condition (step S51: NO), the process illustrated in FIG.
  • step S52 the system control unit 4 (target user specifying unit 41a) specifies the logged-in user U1 as a target user who is an electronic coupon issue target.
  • the system control unit 4 stores product information (for example, a store product code of the product, a product) from the Web page displayed by the Web browser of the user terminal UT1 of the target user (in this example, the user U1) identified in step S52. It is determined whether or not the name of the product, the price of the product, and the like have been acquired (step S53). For example, in the case of a web page transmitted from the information providing server SA to the user terminal UT1 (for example, a web page representing detailed product information), the system control unit 4 has received a product (store SHm) from the web page.
  • product information for example, a store product code of the product, a product
  • the system control unit 4 For example, in some cases, information on the product (for example, the name of the product, the price of the product, etc.) can be acquired from the Web page using the toolbar of the Web browser.
  • Step S53 when it judges with system control part 4 having acquired information on goods (Step S53: YES), it progresses to Step S54.
  • step S53: NO when the system control unit 4 determines that the product information of the user terminal UT1 cannot be acquired (step S53: NO), for example, when a Web page other than the product is displayed, the process illustrated in FIG. To do.
  • step S54 the system control unit 4 determines whether the store product code and the common product code have been identified based on the product information acquired in step S53. For example, when product information is acquired from a Web page transmitted from the information providing server SA to the user terminal UT1, the store product code and the common product code of the product can be specified from the product information database 24, for example. On the other hand, when product information is acquired from a Web page transmitted from the server (other Web site) other than the information providing server SA to the user terminal UT1, for example, the content is associated with the name of the product in advance. If product information is set (for example, arbitrarily set by a system administrator or the like), the store product code and the common product code of the competitive product can be specified from the product information database 24. In this case, the product for which information is acquired from the Web page is a product that triggers the issuance of an electronic coupon, and the competing product is a candidate for the issue target product.
  • step S54 determines that the store product code and the common product code have been specified (step S54: YES). If the system control unit 4 determines that the store product code and the common product code have been specified (step S54: YES), the system control unit 4 proceeds to step S55. On the other hand, if the system control unit 4 determines that the store product code and the common product code cannot be specified (step S54: NO), the process illustrated in FIG. 7 ends.
  • step S55 the system control unit 4 determines whether or not the product for which the store product code and the common product code can be specified is a product that satisfies the coupon issue condition. This determination is made, for example, by associating with the store product code of the product, the number of the product in stock registered in the manufacturer information database 21 or the store information database 22, the advertising budget of the product, and the sales target amount of the product. , And the sales amount of the product is referred to.
  • the number of stocks of the product is a predetermined number (threshold value: for example, 5) or more, or when the sales amount of the product is less than (or below) the sales target amount (threshold value), or the stock of the product
  • the number is equal to or greater than the predetermined number and the sales amount of the product is less than (or below) the sales target amount, it is determined that the product is a product that satisfies the coupon issue condition.
  • Step S55: YES when it judges with system control part 4 being goods which satisfy coupon issue conditions (Step S55: YES), it progresses to Step S56. On the other hand, if the system control unit 4 determines that the product does not satisfy the coupon issuance condition (step S55: NO), the process illustrated in FIG.
  • step S56 the system control unit 4 (issue target product specifying unit 41b) specifies and specifies the product determined to satisfy the coupon issue condition in step S55 as an issue target product to be issued as an electronic coupon. Information such as a store product code, a common product code, and a price of the product to be issued is stored in a predetermined area of the RAM.
  • the system control unit 4 compare target product specifying unit 41c) executes processing for specifying the issue target product specified in step S56 and the comparison target product to be compared (step S57).
  • the following (a) to (e) are given as examples of the comparison target product specifying process.
  • FIG. 8A illustrates the store product code, the common product code, the store code, and the price of the issue target product specified in step S56 and the comparison target product specified in the comparison target product specifying process (example 1). It is a figure which shows the list of a store product code, a common product code, a store code, and a price. As shown in FIG. 8A, the common product code of the issue target product and the common product code of the comparison target product match each other.
  • Comparison target product identification processing (example 2)
  • the system control unit 4 issues the store product code with the common product code being the same product as the issue target product as in the comparison target product specifying process (a).
  • a comparison target product different from the target product is specified, and information such as a store product code, a common product code, and a price of the specified comparison target product is stored in a predetermined area of the RAM.
  • the system control unit 4 identifies a product whose common product code is related to the issue target product and whose store product code is different from the issue target product from the product information database 24 as a comparison target product, and the identified comparison Information such as the store product code, the common product code, and the price of the target product is stored in a predetermined area of the RAM. For example, the system control unit 4 acquires the common product code of the related product related to the issue target product registered in the related product database 25 in association with the common product code of the issue target product, and the acquired common product code The comparison target product is specified from the product information database 24 by using. FIG.
  • the common product codes N-510, RW-77, S1100, N-660, K1220Z, S1300, and RW-35 of the comparison target products are the common product codes “ This is a code related to “C-123”.
  • Comparison target product specifying process (example 3)
  • the system control unit 4 determines that the common product code is the same product as the issue target product and the store product code is different from the issue target product, and the common product code is the issue target.
  • a product that is related to a product and has a store product code different from the product to be issued is identified as a candidate for the comparison target product, and the store product code, common product code, price, etc. of the identified comparison target product candidate Information is stored in a predetermined area of the RAM.
  • the system control unit 4 acquires from the user information database 23 the history information of the target user identified in step S52 (history information associated with the user ID of the target user), A product is identified from the search history, browsing history, or bookmark registration history included in the acquired history information. Then, the system control unit 4 identifies the product identified from the history information among the identified comparison target product candidates as the comparison target product, and associates it with the store product code of the identified comparison target product. To store the log flag “1”. The log flag indicates whether the target user has browsed or the like.
  • the system control unit 4 has the number of searches or the number of browsing specified from the history information (that is, the search history or the browsing history) among the identified candidates for the comparison target product, a product having a predetermined number (threshold) or more. May be specified as a comparison target product.
  • the system control unit 4 searches for the search time (or viewing time) of the issue target product and the search time of the product whose common product code is the same as or related to the issue target product among the identified comparison target product candidates. (Or browsing time) may be compared, and a product whose time difference between the times is less than (or below) a predetermined difference (threshold value) may be specified as a comparison target product.
  • 9A shows the store product code, the common product code, the store code, and the price of the issue target product specified in step S56, and the comparison target product specified in the comparison target product specifying process (example 3). It is a figure which shows the list of a store product code, a common product code, a store code, a price, and a log flag. In the example of FIG. 9A, the product of the store product code associated with the log flag “1” is the comparison target product.
  • (D) Comparison target product specifying process (example 4)
  • the system control unit 4 is identified from the history information among the identified comparison target commodity candidates in the same manner as the comparison target commodity identification process (c).
  • a product is specified as a comparison target product, and a log flag is stored in association with the store product code of the specified comparison target product.
  • the system control unit 4 (assumed browsing product specifying unit 41f) specifies the assumed browsing product by executing an assumed browsing product specifying process described later. Then, the system control unit 4 identifies the assumed browsing product identified by the assumed browsing product identification process as the comparison target product among the identified comparison target product candidates, and stores the identified comparison target product. An assumed log flag is stored in association with the product code.
  • 9B shows the store product code, the common product code, the store code, and the price of the issue target product specified in step S56 and the comparison target product specified in the comparison target product specifying process (example 4). It is a figure which shows the list of a store product code, a common product code, a store code, a price, a log flag, and an assumed log flag. In the example of FIG. 9B, an assumed log flag “1” is stored in association with a product that is not included in the history information.
  • FIG. 10 is a flowchart illustrating two examples of assumed browsing product identification processing. Note that either the assumed browsing product specifying process shown in FIG. 10A or the assumed browsing product specifying process shown in FIG. 10B may be executed.
  • the system control unit 4 corresponds to the search query of the target user and the search query from the search history included in the history information of the target user specified in step S52.
  • the attached search time is specified (step S101).
  • the system control unit 4 (assumed browsing information acquisition unit 41e) acquires the expected browsing time information corresponding to the search query specified in step S101 from the assumed browsing information database 26 as described above (step S102). .
  • the system control unit 4 adds the elapsed time from the search time specified in step S102 to the current time (that is, the time of the process) and the expected time until the target user reaches the browsing from the current time.
  • the estimated browsing time is calculated (step S103).
  • the system control unit 4 is a product associated with an estimated browsing time shorter than the estimated browsing time calculated in step S103 among the products included in the estimated browsing time information acquired in step S102, and the target user A product not included in the history information is identified as an assumed browsing product (step S104).
  • the estimated time until browsing is determined as follows.
  • the system control unit 4 determines the reply time from when the predetermined product information is transmitted to the user U1's e-mail address until the predetermined response is received from the user terminal ST1 of the user U1. It is specified as the expected time until browsing. This process is performed before the process shown in FIG. 7 is executed, and the specified expected time is registered in the user information database 23 in association with the user ID of the user U1.
  • a URL Uniform Resource Locator
  • the request transmitted from the user terminal ST1 to the information providing server SA by being tapped) corresponds.
  • the user U1 designates the content (for example, image) download designation unit set in the electronic mail (for example, HTML mail) acquired from the user terminal ST1 of the user U1 ( For example, a request transmitted from the user terminal ST1 to the information providing server SA by being clicked with a mouse or tapped with a finger or the like corresponds.
  • the predetermined reply may be specified even when the URL or the download designation unit in the electronic mail is not designated.
  • the system control unit 4 transmits predetermined product information to the e-mail address of the user U1, and then transmits a predetermined Web site (information provision) related to the predetermined product information from the Web browser of the user terminal ST1 of the user U1.
  • a reply time until access to the Web site provided by the server SA may be specified as an expected time until the user U1 reaches browsing.
  • Such a situation corresponds to, for example, a situation in which the user U1 sees the product information that he / she is interested in by e-mail, thereby starting the web browser of the user terminal ST1 to access the website.
  • the system control unit 4 transmits predetermined information (for example, a pop-up message) to the toolbar to the Web browser of the user terminal ST1 of the logged-in user U1, and then the user U1
  • the response time until the user U1 is browsed is assumed to be the reply time until the predetermined web site (the web site provided by the information providing server SA) is accessed by designating the information on the web browser. You may specify.
  • the information providing server SA transmits information to the user U1 until the user U1 browses based on the reply time from the user terminal ST1 of the user U1 until a predetermined reply is received.
  • the system control unit 4 may acquire the reply time a plurality of times. In this case, the system control unit 4 may specify an average value, a minimum value, or a maximum value of the acquired plurality of reply times as the expected time.
  • the estimated time until browsing is the time when access is often performed based on the habit of the access history to the Web site from the Web browser of the user terminal ST1 of the user U1, for example.
  • the time from the current time (that is, the time of the process) to the latest time (time zone) may be used.
  • the system control unit 4 is a time zone in which the access frequency to the product by the user U1 is relatively high (for example, from 7 o'clock to 7:30 and from 12:30 to 13:00 And the time (for example, 7 o'clock, 12:30, 23:00) in the time zone from 23:00 to 24:00), and the closest time among the specified times from the current time (eg, 22:00 pm) ( 23:00) is specified as the expected time until browsing. Also with this configuration, it is possible to specify the expected time according to the behavior tendency of each user, so it is possible to calculate a more accurate estimated browsing time.
  • the system control unit 4 (assumed browsing information acquisition unit 41e) is included in the history information (that is, browsing history) of the target user specified in step S52.
  • Assumed browsing order information including a combination of a plurality of products is acquired from the assumed browsing information database 26 (step S111).
  • the assumed browsing order information corresponding to the search query of the target user may be acquired from the assumed browsing information database 26.
  • the system control unit 4 determines whether or not a plurality of assumed browsing order information has been acquired in step S111 (step S112).
  • step S112 determines that a plurality of assumed browsing order information has not been acquired (that is, one assumed browsing order information has been acquired) (step S112: NO)
  • step S112: NO determines that a plurality of assumed browsing order information has been acquired
  • step S112: YES determines that a plurality of assumed browsing order information has been acquired
  • the system control unit 4 has a relatively small difference in the assumed browsing order in the assumed browsing order information of the products in the combination of the products included in the viewing history of the target user among the different assumed browsing order information.
  • Get assumed browsing order information For example, in the browsing history shown in FIG. 4, the assumed browsing order in the assumed browsing order information of the product whose store product code is Item 202 is 1st, and the assumed browsing order in the assumed browsing order information of the product whose store product code is Item 062 is 4 Therefore, the difference in the assumed browsing order of these products is “3”. It can be said that the assumed browsing order information having a smaller difference in the assumed browsing order is assumed browsing order information more suitable for the target user. Therefore, it is possible to acquire assumed browsing order information more suitable for the target user.
  • the system control unit 4 may view the browsing order in the browsing history of the products in the combination of the products included in the browsing history of the target user, and the assumed browsing of the products in the combination of the products, among a plurality of different assumed browsing order information.
  • Assumed browsing order information that matches the assumed browsing order in the order information may be acquired.
  • the browsing order of the products in the combination of products is that the product with the store product code Item 202 is first, the product with Item 002 is second, and the product with Item 102 is third. , Item062 is in 4th place, Item012 is in 5th place.
  • the item 202 item is first, the item 002 item is first, the item 102 item is second, and the item 062 item is fourth. Yes, Item012 is first.
  • the browsing order in the browsing history of the products in the combination of the products does not match the assumed browsing order in the assumed browsing order information of the products in the combination of the products.
  • the assumed viewing order information that matches the viewing order and the assumed viewing order is assumed viewing order information more suitable for the target user. Therefore, even in this configuration, it is possible to acquire assumed browsing order information that is more suitable for the target user.
  • the system control unit 4 assumes that the difference in the assumed browsing order in the assumed browsing order information of the products in the combination of the products included in the viewing history of the target user among a plurality of different assumed browsing order information is relatively small. Assumed browsing in which the browsing order in the browsing history of the products in the combination of products included in the browsing history of the target user matches the assumed browsing order in the assumed browsing order information of the products in the combination of the products. Order information may be acquired. Thereby, the assumed browsing order information suitable for the target user can be acquired further.
  • step S114 the system control unit 4 is a product that is included in the target user's browsing history and that has the lowest assumed browsing order among the products included in the assumed browsing order information acquired in step S111 or step S113.
  • a product that is higher than the store product code Item 062 and that is not included in the target user's browsing history is identified as the assumed browsing product from the assumed browsing order information.
  • (E) Comparison target product specifying process (example 5)
  • the system control unit 4 determines that the common product code is the same product as the issue target product and the store product code is different from the issue target product, and the common product code is the issue target.
  • a product that is related to the product and has a store product code different from the issue target product is identified as a candidate for the comparison target product, and the store product code, common product code, price, and inventory of the identified comparison target product candidate Information such as the number is stored in a predetermined area of the RAM.
  • the system control unit 4 calculates the cumulative stock quantity by adding up the stock quantities of the identified candidates for comparison target products.
  • the system control unit 4 acquires the latest conversion rate.
  • the conversion rate (probability of purchasing a product) is, for example, the ratio of the number of products purchased by the user to the number of products viewed on a Web page by a plurality of users. Such a conversion rate can be calculated at predetermined time intervals based on, for example, browsing histories and purchase histories of a plurality of users.
  • the system control unit 4 calculates the expected demand number by multiplying the calculated cumulative inventory number by the acquired conversion rate.
  • the system control unit 4 identifies, as a comparison target product, a product in which the cumulative stock number from the cheap product is equal to or greater than the predicted demand number among the identified comparison target product candidates.
  • the system control unit 4 identifies a product whose common product code is the same as or related to the issue target product and whose cumulative stock from the cheap product is equal to or greater than the predicted demand number as the comparison target product. .
  • the product with the lowest price among the products whose cumulative inventory from the cheap product is equal to or more than the predicted demand number is identified as the product to be compared.
  • the product can be specified.
  • FIG. 11A shows the store product code, the common product code, the store code, and the price of the issue target product specified in step S56, and the comparison target product specified in the comparison target product specifying process (example 5).
  • FIG. 11A shows the list of a store product code, a common product code, a store code, a price, the number of stocks, an estimated demand number, and a cumulative demand number.
  • the product with the lowest price among the products whose cumulative stock number (5) from the cheap product is equal to or greater than the predicted demand number (5) is the product whose store product code is Item002.
  • the reason why such a product is used as the comparison target product is that the issue target product enters in front of the comparison target product (that is, enters the cumulative demand number “5”).
  • the trigger product is specified as a comparison target product in step S57.
  • Step S58 determines whether or not there is a comparison target product associated with a price lower than the price of the issue target product among the comparison target products specified in Step S57 (Step S58). If the system control unit 4 determines that there is a comparison target product with a price lower than the price of the issue target product (step S58: YES), the system control unit 4 specifies a comparison target product with a price lower than the price of the issue target product (step S58). S59), the process proceeds to step S60. On the other hand, if the system control unit 4 determines that there is no comparison target product whose price is lower than the price of the issue target product (step S58: NO), the process illustrated in FIG. 7 ends.
  • step S60 the system control unit 4 calculates the difference between the price of the issue target product and the price of the comparison target product specified in step S59.
  • the difference between the price of the issue target product and the price of each comparison target product is calculated.
  • the system control unit 4 determines a coupon amount corresponding to the privilege according to the difference calculated in step S60 (step S61).
  • the system control unit 4 corresponds to a privilege according to the difference between the price of the issue target product and the lowest price among the prices of the plurality of comparison target products.
  • the coupon amount should be determined.
  • an appropriate coupon amount having a resistance to the comparison target product can be determined.
  • FIG. 11B shows the comparison with the comparison target product with the lowest price (lowest price) among the comparison target products specified in the comparison target product specifying processes (Example 1) to (Example 5). It is a figure which shows the example of the coupon amount corresponded to a privilege.
  • the system control unit 4 makes a predetermined number of times or more (threshold: within a predetermined period) in the past comparison with the issue target products by the target user among the plurality of comparison target products. 5 times or more) Even if the benefit (coupon amount) corresponding to the difference between the price of the selected comparison target product and the price of the issue target product is determined, an appropriate coupon that has a competitive force against the comparison target product The amount can be determined.
  • the comparison target products selected in the past comparison for example, in the Web page representing the search result searched in the past by the search query of the target user, the issue target product and the comparison target product can be selected.
  • the comparison target product selected by the target user's browsing operation corresponds.
  • the history of the product selected in such a state can be specified from the history information of the target user.
  • the comparison target product selected in the past comparison between the issue target product and the comparison target product means that the issue target product has lost in the comparison.
  • that the issue target product has been selected in the past comparison between the issue target product and the comparison target product means that the issue target product has won in the comparison. In this way, the comparison target products that the issue target product wins or loses are rival products that are in a rival relationship with each other.
  • the system control unit 4 specifies, for example, a product to be issued having a winning rate of 20% or more and less than 50% as a rival product, and the price of the identified rival product, the price of the product to be issued, You may determine the privilege according to the difference. This means that products for which the issue target product is unilaterally lost are excluded.
  • the rival product may be arbitrarily set by, for example, the store SHm that sells the issue target product or the manufacturer Ml that produces the issue target product, and may be registered in any of the databases described above. Further, the rival product may be arbitrarily set by the resource provider and registered in any of the databases described above.
  • the system control unit 4 may determine an amount obtained by adding the predetermined amount to the difference calculated in step S60 as the coupon amount.
  • the customer includes, for example, a user Un having a purchase amount at a predetermined amount (threshold) or more at a store SHm that sells the product to be issued, or a purchase number being at least a predetermined number (threshold).
  • the merchandise distribution tends to slow down, for example, when the total sales amount of all products (all products registered in the product information database 24) in a predetermined period (for example, one week) tends to decrease or the total of all products This is the case when the number of sales tends to decrease.
  • the system control unit 4 identifies the electronic coupon resource that can be used as the resource of the coupon amount determined in step S61 from the resource information database 27 (step S62). For example, the system control unit 4 identifies, as available electronic coupon resources, electronic coupon resources whose remaining budget is equal to or greater than a reference amount among the electronic coupon resources registered in the resource information database 27. That is, the electronic coupon resource that satisfies the condition (condition 1) of the reference amount of the electronic coupon resource is specified (determined) as usable. In addition, when the electronic coupon raw material which can be used is not specified by step S62, the process shown in FIG. 7 is complete
  • FIG. 12 is a diagram showing an example of information registered in the resource information database 27.
  • the resource type indicates the store resource
  • the example of FIG. 12B indicates the manufacturer resource
  • the example of FIG. 12C indicates the event resource.
  • the base amount of the electronic coupon resources for the store SH1 whose store code is S-303 is ⁇ 500
  • the remaining budget amount is ⁇ 30,000.
  • the electronic coupon resources of the store SH1 are specified as available electronic coupon resources.
  • other electronic coupon resources other than the electronic coupon resources of the store SH2 and the manufacturer M4 are identified as usable electronic coupon resources.
  • step S62 in place of condition 1 of the reference amount of the electronic coupon fund, or together with the condition of the reference amount (that is, under the AND condition), other conditions that are determined as available electronic coupon resources are set.
  • the system control unit 4 specifies an electronic coupon resource having a remaining budget amount equal to or larger than a predetermined amount (threshold: for example, one third of the remaining budget amount) as an available electronic coupon resource (condition 2).
  • the system control unit 4 uses, as an available electronic coupon resource, an electronic coupon resource whose progress rate until the expiration date of the electronic coupon resource is less than a predetermined ratio (threshold: for example, 50%) (or below).
  • Specify Condition 3).
  • the system control unit 4 uses, as an available electronic coupon resource, an electronic coupon resource whose sales amount of an electronic coupon resource source (for example, the store SHm or the manufacturer Ml) is less than (or less than) a predetermined amount. Specify (Condition 4).
  • the system control unit 4 is an electronic device in which the progress rate to the sales target amount of the source of electronic coupon resources (for example, the store SHm or the manufacturer Ml) is less than (or less than) a predetermined ratio (for example, 50%).
  • Coupon resources are specified as available electronic coupon resources (condition 5). Note that the available electronic coupon resources may be specified using a combination of any two or more of the above conditions 1 to 5 as an AND condition.
  • the system control unit 4 has a cumulative stock quantity from products (issues to be issued and products to be compared) with electronic coupon resources with a remaining budget amount equal to or greater than a reference amount and a lower price than the predicted demand number.
  • FIG. 13 is a diagram showing a list of the store code, the price of the product, the number of stocks of the product, the number of predicted demands of the product, the cumulative stock number, the reference amount, and the remaining budget amount.
  • the electronic coupon resources of the store SH4, the store SH62, the store SH7, and the store SH1 are specified as available electronic coupon resources.
  • a product sold by the store SH6 in which the cumulative number of stocks from low-priced products is less than the predicted demand number is highly likely to be sold without issuing an electronic coupon. Therefore, since it is not necessary to contribute from the electronic coupon resources of the store SH6, the intention is not to specify the available electronic coupon resources.
  • the system control unit 4 selects an electronic coupon resource associated with at least one of the issue target product and the target user among the electronic coupon resources specified in step S62 as resource information. It is specified from the database 27 (step S63).
  • an issue target product (store product code: Item111, common product code: C-123) is a product sold by the store SH1 whose store code is S-303, and as shown in FIG. It is shown in the application target product of the electronic coupon resources of the store SH1.
  • the electronic coupon resources of the store SH1 are specified as the electronic coupon resources associated with the issue target product (associated with the issue target product). In this example, other store resources are not specified in step S63.
  • the issue target product (store product code: Item111, common product code: C-123) is a product produced by the manufacturer M1 whose manufacturer code is M-001, and as shown in FIG. It is shown in the applicable product of the electronic coupon resources of the manufacturer M1.
  • the electronic coupon resource of the manufacturer M1 is specified as the electronic coupon resource associated with the issue target product.
  • other manufacturer resources are not specified in step S63.
  • the user rank of the target user is a silver member, as shown in FIG. 12 (C)
  • step S63 the electronic coupon resources (total budget amount is ⁇ 500,000) of the event ⁇ are specified as the electronic coupon resources associated with the target user (associated with the target user).
  • the user rank of the target user is specified from the user information database 23 using the user ID of the target user as a key. Further, when there is no purchase history of the target user in the system S in the past predetermined period (for example, within one week), the electronic coupon resource for the event ⁇ shown in FIG. 12C may not be specified.
  • the process shown in FIG. 7 is complete
  • step S64 determines whether or not a plurality of electronic coupon resources are specified in step S63 (step S64).
  • step S64 determines that a plurality of electronic coupon resources are not specified (that is, there is one specified electronic coupon resource) (step S64: NO)
  • step S65 the system control unit 4 sets the validity period of the electronic coupon indicating the privilege corresponding to the coupon amount determined in step S61.
  • step S66 the system control unit 4 issues an electronic coupon indicating a privilege corresponding to a reference amount (or reference amount + addition amount) contributed from the specified electronic coupon resources to the target user (step S66). The process shown in FIG.
  • step S64 YES
  • the system control unit 4 allocation determining unit 41i
  • step S67 The allocation of the electronic coupon raw material to the determined coupon amount is determined.
  • the system control unit 4 preferentially assigns electronic coupon resources having a relatively large remaining budget amount to the coupon amount. That is, the higher the remaining budget amount, the higher the priority of the allocation is determined.
  • FIG. 14 is a diagram illustrating an example in which priority is given to allocation to electronic coupon resources having a relatively large remaining budget. As shown in FIG.
  • step S63 when three electronic coupon resources are specified in step S63, the coupon amount is ⁇ 500, and the reference amount of the three electronic coupon resources is ⁇ 500, the remaining budget amount is Only ⁇ 500 (all of the reference amount) of electronic coupon resources (the electronic coupon resources of manufacturer M1 with the highest priority) is allocated to the coupon amount, and no other electronic coupon resources are allocated. As shown in FIG.
  • the coupon amount is ⁇ 1,000
  • the reference amount of the three electronic coupon resources is ⁇ 500
  • ⁇ 500 (the base amount) for the electronic coupon resources with the largest remaining budget amount and ⁇ 500 (the base amount) for the electronic coupon resources with the second largest remaining budget amount (the electronic coupon resources for event ⁇ with the second highest priority) ) Is allocated to the coupon amount
  • the electronic coupon resources with the smallest remaining budget amount the electronic coupon resources of the store SH1 with the third highest priority
  • step S63 when three electronic coupon resources are specified in step S63, the coupon amount is ⁇ 1,300, and the reference amount of the three electronic coupon resources is ⁇ 500, Electronic coupon resources with the largest remaining budget amount of 500 yen (all of the base amount), electronic coupon resources with the next remaining budget amount of 500 yen (all of the reference amount), and electronic coupon resources with the smallest remaining budget amount ⁇ 300 (part of the reference amount) is allocated to the coupon amount. Further, as shown in FIG. 14D, three electronic coupon resources are specified in step S63, the coupon amount is ⁇ 1,800, and the reference amount and additional amount of the three electronic coupon resources are ⁇ 500, respectively.
  • the electronic coupon resource with the largest remaining budget amount is ⁇ 500 (all of the reference amount)
  • the electronic coupon resource with the next remaining budget amount is ⁇ 500 (the entire reference amount)
  • the remaining budget amount ⁇ 500 (the total of the base amount) of the electronic coupon resources with the least amount is allocated to the coupon amount, but since there is still not enough, the electronic coupon resources of ⁇ 300 (the total of the additional amount) with the largest remaining budget amount is the coupon amount Assigned to.
  • three electronic coupon resources are specified in step S63, the coupon amount is ⁇ 2,000, and the reference amount and additional amount of the three electronic coupon resources are ⁇ 500, respectively.
  • the electronic coupon resource with the largest remaining budget amount is ⁇ 500 (all of the reference amount)
  • the electronic coupon resource with the next remaining budget amount is ⁇ 500 (the entire reference amount)
  • the remaining budget amount ⁇ 500 (the total of the base amount) of the electronic coupon resources with the least amount is allocated to the coupon amount, but since there is still not enough, the electronic coupon resources of ⁇ 300 (the total of the additional amount) with the largest remaining budget amount is the coupon amount
  • ⁇ 200 (a part of the additional amount) of the electronic coupon resources with the next largest remaining budget amount is allocated to the coupon amount.
  • the total budget amount of the electronic coupon resources of the store SHm when the total budget amount of the electronic coupon resources of the store SHm is compared with the total budget amount of the electronic coupon resources of the manufacturer Ml, the total budget amount of the electronic coupon resources of the manufacturer Ml is larger. For this reason, for example, it is good to comprise so that it may compare, after dividing the remaining budget amount of the electronic coupon raw material of each resource providing source by the number of potential users associated with each resource providing source.
  • the number of potential users is the number of potential users Un of the resource providing source.
  • the system control unit 4 identifies the number of potential users of each of the plurality of electronic coupon resources identified in step S63 for each resource provider, and sets the identified number of potential users for each resource provider. Based on this, the remaining budget amount of the electronic coupon resource per unit number of the user Un (that is, the remaining budget amount obtained by dividing the budget amount by the number of potential users) is calculated for each resource provider. Then, the system control unit 4 preferentially assigns the electronic coupon resources with a relatively large remaining budget amount per predetermined unit number to the coupon amount.
  • FIG. 15A is a diagram illustrating an example in which allocation to electronic coupon resources having a relatively large remaining budget amount (remaining budget amount per predetermined unit number of users Un) divided by the number of potential users is prioritized. .
  • the remaining budget amount divided by the number of potential users in the electronic coupon resources of manufacturer M1 is ⁇ 500, whereas the remaining budget amount divided by the number of potential users in the electronic coupon resources of store SH1. Is ⁇ 600.
  • the allocation to the electronic coupon resources of the store SH1 is prioritized over the electronic coupon resources of the manufacturer M1. Thereby, even if the opening of the total budget amount is large in the first place, the electronic coupon resources can be allocated fairly.
  • the number of potential users of the resource provider is, for example, the number of users who searched for products sold (exhibited) or produced by the resource provider, and the number of users who viewed products sold (exhibited) or produced by the resource provider.
  • the number of these users Un is the number of store codes or manufacturer codes included in the search history, browsing history, or bookmark registration history of each user Un registered in the user information database 23 for each store code or each manufacturer code. It can be specified by counting.
  • the inventory quantity of the product is the inventory quantity of the issue target product or the inventory quantity corresponding to the expected sales value among the inventory quantity of the issue target product (hereinafter referred to as “expected sale inventory quantity”).
  • the expected sales inventory number is the number of products expected to be commoditized.
  • the system control unit 4 identifies the expected sales number of the issue target product sold or produced by the resource provider of each of the plurality of electronic coupon resources identified in step S63 for each resource provider.
  • the system control unit 4 Based on the expected sales quantity of each source of funds, the remaining budget of electronic coupon resources per unit number of expected sales inventory products (that is, the remaining budget divided by the expected sales quantity) Calculate for each provider. Then, the system control unit 4 preferentially assigns the electronic coupon resources with a relatively large remaining budget amount per predetermined unit number to the coupon amount.
  • FIG. 15B shows an example in which allocation to an electronic coupon raw material with a relatively large remaining budget amount (remaining budget amount per predetermined unit number of expected sales inventory products) divided by the expected sales inventory number is prioritized.
  • the remaining budget amount divided by the expected sales inventory number for the electronic coupon resource of manufacturer M1 is ⁇ 1,000, whereas it is divided by the expected sales inventory number for the electronic coupon resource of store SH1.
  • the remaining budget is ⁇ 1,200.
  • the allocation to the electronic coupon resources of the store SH1 is prioritized over the electronic coupon resources of the manufacturer M1.
  • the electronic coupon resources can be allocated fairly.
  • the expected sales quantity of the issue target product can be specified as, for example, an assumed number of sales calculated based on the past sales performance of the issue target product.
  • the expected sales quantity of the issue target product may be specified in consideration of the history information of the user Un.
  • the expected sales quantity of the issue target product may be specified as the number of searches for the issue target product or the assumed number of sales calculated based on the sales performance during the period in which the change in the number of searches is the same. .
  • the expected sales number of the issue target product may be specified as the expected number of sales calculated based on the number of views of the issue target product or the sales performance in the period in which the change in the number of views is the same.
  • the expected sales quantity of the product to be issued is specified as the assumed sales quantity calculated based on the sales results during the period when the change in the number of bookmarked registrations or the number of bookmarked registrations of the issue target product is the same trend Good.
  • the system control unit 4 gives priority to electronic coupon resources that have a relatively large amount of electronic coupon resources (total budget amount or remaining budget amount) distributed to the product category to which the above-mentioned issue target product belongs for each source of funds. Then, it may be assigned to the coupon amount. Thereby, according to the merchandise category to which the issue target merchandise belongs, the electronic coupon resources can be used more efficiently.
  • the system control unit 4 gives priority to the electronic coupon resources that have a relatively large amount of electronic coupon resources (total budget amount or remaining budget amount) distributed to the user layer to which the target user belongs for each source of funds. Then, it may be assigned to the coupon amount. Thereby, according to the user layer to which the target user belongs, electronic coupon resources can be used more efficiently.
  • the system control part 4 may determine allocation of the electronic coupon raw material with respect to the said coupon amount based on the digestion target time limit for every some electronic coupon raw material specified by step S63.
  • the system control unit 4 is an electronic coupon per unit day obtained by dividing the remaining budget amount of each of the plurality of electronic coupon resources identified in step S63 by the remaining number of days used (the number of days from the current time to the digestion target deadline). Calculate the remaining budget for the funds for each source. Then, the system control unit 4 preferentially assigns the electronic coupon resources with a relatively large remaining budget amount per unit day to the coupon amount. Thereby, according to the remaining use days until a digestion target time limit, an electronic coupon raw material can be utilized more efficiently.
  • the remaining budget amount of the electronic coupon resources per unit day may be calculated in the product category.
  • the system control unit 4 sets the effective period of the electronic coupon indicating the privilege corresponding to the coupon amount determined in step S61 (step S68).
  • the validity period of the electronic coupon is set to a predetermined period (for example, several hours).
  • the system control unit 4 specifies the examination time of the issue target product based on the history information of each of the plurality of users Un who browsed the issue target product, and based on the specified examination time (for example, 30 minutes).
  • the validity period of the electronic coupon may be set (for example, the examination time may be set as the validity period (for example, 30 minutes)).
  • the examination time is specified as an average value, a minimum value, or a maximum value of the browsing time (viewing time of the issue target product) specified from the history information of the plurality of users Un.
  • the system control unit 4 identifies the transition of the number of accesses to a predetermined product from a plurality of users Un registered in the user information database 23, and the number of accesses becomes equal to or greater than the predetermined number (threshold) from the identified transition.
  • the estimated period until may be specified.
  • the system control unit 4 sets the valid period of the electronic coupon indicating the privilege corresponding to the coupon amount determined in step S61 based on the identified estimated time (for example, the estimated time is set as the valid period). Set. Thereby, it is possible to urge the target user to whom the electronic coupon is provided to purchase the issue target product until the number of accesses to the product increases by a certain amount or more.
  • the number of accesses to a predetermined product refers to the number of accesses to all products registered in the product information database 24, the number of accesses to products in the product category to which the issue target product belongs, or the common product code is the same as the issue target product or The number of accesses to related products.
  • the number of accesses is specified as, for example, the total number of searches or browsing times of the product included in the history information of each predetermined number of users Un.
  • the system control unit 4 (coupon issuing unit 41k) has a privilege corresponding to the total amount of contributions contributed from the electronic coupon resources based on the allocation determined in step S66 (that is, the privilege determined by the privilege determination unit 41g). Is issued to the target user identified in step S52 (step S69), and the process shown in FIG. 7 is terminated.
  • issuing an electronic coupon as described above, generation of an electronic coupon indicating a privilege corresponding to the coupon amount determined in step S61, assignment of a coupon ID to the electronic coupon, registration of management information of the electronic coupon, and target The electronic coupon is provided to the user.
  • the electronic coupon is transmitted from the system control unit 4 to the web browser of the user terminal UT1 of the target user, or to the e-mail address of the target user. Then, the electronic coupon transmitted to the Web browser of the user terminal UT1 is displayed in a pop-up on the Web browser window or displayed on the toolbar of the Web browser, and payment when the target user purchases the issue target product. Will be available.
  • the contribution amount contributed from the electronic coupon resource is added to the accumulated contribution amount of the electronic coupon resource, and is subtracted from the remaining budget amount and updated and registered in the resource information database 27.
  • FIG. 16 is a flowchart illustrating an example of an electronic coupon issue process (Push type) executed by the system control unit 4.
  • the system control unit 4 determines, for example, whether or not the start condition of the electronic coupon issue process is satisfied at predetermined time intervals, and when it is determined that the start condition of the electronic coupon issue process is satisfied, FIG.
  • the process shown in FIG. examples of the start condition include the conditions shown in the following (I) to (VI).
  • the advertising budget amount of the product registered in the product information database 24 fluctuates by a predetermined amount within a predetermined period
  • the number of products registered in the product information database 24 fluctuated by a predetermined number (especially increased) within a predetermined period
  • the number of searched products registered in the product information database 24 has increased by a predetermined number within a predetermined period.
  • V The number of products registered in the product information database 24
  • the number of items viewed for example, the cumulative total of all or some of the products
  • V A predetermined period of products registered in the product information database 24
  • the amount of sales for example, the cumulative total of all or some of the products
  • VI Predetermined products registered in the product information database 24
  • the rate of increase in sales during the period has decreased by more than a predetermined value compared to the rate of increase in sales during another predetermined period to be compared
  • the system control unit 4 (issue target product specifying unit 41b) specifies a product that satisfies the coupon issue condition as an issue target product to be issued by the electronic coupon (step S71).
  • the information such as the store product code, the common product code, and the price of the specified issue target product is stored in a predetermined area of the RAM.
  • the system control unit 4 sets, for example, the coupon issuance flag among the products registered in the product information database 24 to “ The product of 1 "(ON) is specified as the issue target product that satisfies the coupon issue condition.
  • the system control unit 4 determines, for example, the advertising budget amount among the products registered in the product information database 24.
  • a product corresponding to a store having a predetermined amount (threshold) or more is specified as an issue target product that satisfies the coupon issue condition.
  • the system control unit 4 has, for example, the number of stocks among the products registered in the product information database 24.
  • a predetermined number (threshold) or more of products are identified as issue target products that satisfy the coupon issue condition.
  • the system control unit 4 determines the number of searched items among the products registered in the product information database 24, for example. Is specified as an issue target product that satisfies the coupon issue condition, for example, a product having a predetermined number (threshold) or more (for example, a product having a total number of searches per unit period of a predetermined number). Alternatively, in this case, the system control unit 4 determines the current unit period (for example, the unit before the current time) with respect to the past average increase number or the increase number of the most recent period (for example, the unit period before the time 24 hours ago).
  • a product in which the difference in the increase in the number of searches per period (for example, about 24 hours) is a predetermined value (threshold value) or more may be specified as an issue target product that satisfies the coupon issue condition.
  • the system control unit 4 is, for example, the number of viewed items among the products registered in the product information database 24. Is specified as an issue target product satisfying the coupon issue condition, for example, a product having a predetermined number (threshold value) or more (for example, a product having a total number of browses per unit period of a predetermined number or more).
  • the system control unit 4 is a product (so-called trend product) in which the difference in the increase in the number of browsed per unit period with respect to the past average increase or the increase in the most recent period is a predetermined value (threshold) or more ) May be specified as an issue target product that satisfies the coupon issue condition.
  • the system control unit 4 has, for example, the sales amount of the products registered in the product information database 24.
  • a product that is less than (or below) a predetermined amount (threshold) is specified as an issue target product that satisfies the coupon issue condition.
  • FIG. 17A is a diagram showing a list of store product codes, common product codes, store codes, and prices of the issue target products specified in step S71. In the example of FIG. 17A, three issuance target products are specified.
  • the system control unit 4 (comparison target product specifying unit 41c) executes, for each issue target product specified in step S71, processing for specifying the issue target product and the comparison target product to be compared (step S72). .
  • the comparison target product specifying process (example 1), (example 2), or (example 5) similar to step S57 described above is executed. Thereby, the comparison target product is specified.
  • the system control unit 4 (target user specifying unit 41a) specifies, for each comparison target product specified in step S72, a user Un who is interested in the comparison target product as a target user who is an electronic coupon issue target. (For example, it is specified by the user ID) (step S73).
  • the system control unit 4 searches the user information database 23 for history information (for example, browsing history) including the store product code of the comparison target product, and the user Un of the user ID associated with the searched history information. Is identified as the user Un interested in the comparison target product.
  • the system control unit 4 is interested in the user Un whose number of browsing times of the comparison target product is equal to or greater than the predetermined number (threshold) based on the history information including the store product code of the comparison target product. You may specify as a certain user Un.
  • the system control part 4 carries out every user Un by the assumption browsing goods specific process shown to FIG. 10 (A), (B).
  • FIG. 17B shows the store product code, the common product code, the store code, and the price of the comparison target product specified in step S72, and the target user's user ID specified for each comparison target product in step S73.
  • the target user corresponding to the comparison target product is indicated by “1”.
  • the system control unit 4 determines the price of the issue target product specified in step S71 and the price of the comparison target product specified in step S72 as a comparison target with the issue target product (if there are a plurality of comparison target products, The difference with the cheap price is calculated for each target user (or for each target user and for each issue target product) specified in step S73 (step S74).
  • the system control unit 4 determines a coupon amount corresponding to the difference calculated in step S74 for each target user (or for each target user and for each issue target product) (step S75).
  • FIG. 18A is a diagram showing a list of coupon amounts determined for each target user and for each issue target product. In the example of FIG.
  • the coupon amount is determined for each of two issue target products associated with one target user (for example, a user whose user ID is U-01). In such a case, the coupon amount for any one issue target product is finally determined. This is because one electronic coupon is issued to one user. Of the two issue target products, it is desirable that the issue target product with the cheaper coupon amount is finally set as the electronic coupon issue target.
  • the system control unit 4 (resource identification unit 41h) identifies the electronic coupon resource that can be used as the resource of the coupon amount determined in step S75 in the same manner as in step S62 described above (step S76).
  • the system control unit 4 uses the same method as in step S63 to select the electronic coupon resources associated with at least one of the issue target product and the target user among the electronic coupon resources specified in step S76. It is specified for each target user (or for each target user and for each issue target product) (step S77).
  • FIG. 18B is a diagram showing a list of electronic coupon resources specified for each target user. In the example of FIG. 18B, the electronic coupon resource specified for each target user is indicated by “1”.
  • the processes in steps S78 to S83 are performed by applying the processes in steps S64 to S69 for each target user (or for each target user and for each issue target product).
  • the system control unit 4 is configured to issue an issue target product that is an issue target of an electronic coupon, a target user that is an issue target of the electronic coupon, an issue target product, and a comparison target.
  • the comparison target product is identified, a privilege according to the difference between the price of the issue target product and the price of the comparison target product is determined, and an electronic coupon indicating the privilege is issued to the target user Therefore, for example, according to the sales situation of the product or the trend of the purchaser of the product, the privilege of the electronic coupon can be set quickly and flexibly and the electronic coupon can be issued.

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Abstract

L'invention concerne un dispositif de traitement d'informations qui spécifie un produit cible d'émission pour lequel est émis un coupon électronique qui indique une récompense qui peut être utilisée pour un paiement lors de l'achat d'un produit. En outre, le dispositif de traitement d'informations spécifie un utilisateur cible pour lequel un tel coupon électronique est émis, et spécifie un produit cible de comparaison pour lequel une comparaison est réalisée avec le produit cible d'émission spécifié. En outre, le dispositif de traitement d'informations détermine une récompense correspondant à la différence entre le prix du produit cible d'émission spécifié et le prix du produit cible de comparaison spécifié, et émet, pour l'utilisateur cible spécifié, un coupon électronique indiquant une telle récompense.
PCT/JP2015/060176 2015-03-31 2015-03-31 Dispositif de traitement d'informations, procédé de traitement d'informations et programme de traitement d'informations WO2016157424A1 (fr)

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JP2017508935A JP6325745B2 (ja) 2015-03-31 2015-03-31 情報処理装置、情報処理方法、及び情報処理プログラム
TW105109277A TWI670660B (zh) 2015-03-31 2016-03-24 發行優惠券之資訊處理裝置、發行優惠券之資訊處理方法、及發行優惠券之資訊處理程式產品

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