WO2015194651A1 - Appareil d'avertissement de dysfonctionnement, procédé d'avertissement de dysfonctionnement, et programme - Google Patents

Appareil d'avertissement de dysfonctionnement, procédé d'avertissement de dysfonctionnement, et programme Download PDF

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Publication number
WO2015194651A1
WO2015194651A1 PCT/JP2015/067670 JP2015067670W WO2015194651A1 WO 2015194651 A1 WO2015194651 A1 WO 2015194651A1 JP 2015067670 W JP2015067670 W JP 2015067670W WO 2015194651 A1 WO2015194651 A1 WO 2015194651A1
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WO
WIPO (PCT)
Prior art keywords
unit
screen data
failure notification
failure
acquired
Prior art date
Application number
PCT/JP2015/067670
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English (en)
Japanese (ja)
Inventor
太一 平
Original Assignee
Ｎｅｃフィールディング株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ｎｅｃフィールディング株式会社 filed Critical Ｎｅｃフィールディング株式会社
Priority to JP2016529531A priority Critical patent/JP6222759B2/ja
Priority to CN201580015065.6A priority patent/CN106133699A/zh
Publication of WO2015194651A1 publication Critical patent/WO2015194651A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/32—Monitoring with visual or acoustical indication of the functioning of the machine
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment

Definitions

  • the OS can store the event log after the OS is started. Therefore, the event log cannot be stored before the OS is started. In other words, if any failure occurs in the computer after the end of POST and before the completion of OS startup (that is, during OS startup), the system administrator cannot obtain the event log.
  • step S111 the error information notification unit 505 transmits information indicating the system state of the user computer 10 and information regarding whether or not a system administrator needs to deal with to the receiving terminal 30 of the monitoring center.
  • the failure notification device 20 determines that a known failure has occurred when the system event log database 401 can confirm the handling method of the system event log acquired in step S105. In this case, the failure notification device 20 stops the acquisition of the system event log and the screen capture data, and transmits the acquired data to the monitoring center.

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Hardware Design (AREA)
  • Debugging And Monitoring (AREA)

Abstract

L'invention concerne un appareil d'avertissement de dysfonctionnement qui permet de déterminer avec précision l'état d'un appareil surveillé, même si un dysfonctionnement se produit alors qu'un système d'exploitation tourne. Cet appareil d'avertissement de dysfonctionnement comprend une première unité d'acquisition et une unité d'avertissement . Si un dysfonctionnement est détecté dans un appareil surveillé, la première unité d'acquisition acquiert des données d'écran indiquant que l'appareil surveillé est en train d'afficher sur un dispositif d'affichage. Si les données d'écran acquises ne changent pas pendant une longueur de temps prédéfinie, l'unité d'avertissement envoie vers l'extérieur un avertissement concernant les informations obtenues à partir de ces données d'écran.
PCT/JP2015/067670 2014-06-20 2015-06-18 Appareil d'avertissement de dysfonctionnement, procédé d'avertissement de dysfonctionnement, et programme WO2015194651A1 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
JP2016529531A JP6222759B2 (ja) 2014-06-20 2015-06-18 障害通知装置、障害通知方法及びプログラム
CN201580015065.6A CN106133699A (zh) 2014-06-20 2015-06-18 故障通知装置、故障通知方法以及程序

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2014-126807 2014-06-20
JP2014126807 2014-06-20

Publications (1)

Publication Number Publication Date
WO2015194651A1 true WO2015194651A1 (fr) 2015-12-23

Family

ID=54935627

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/JP2015/067670 WO2015194651A1 (fr) 2014-06-20 2015-06-18 Appareil d'avertissement de dysfonctionnement, procédé d'avertissement de dysfonctionnement, et programme

Country Status (3)

Country Link
JP (1) JP6222759B2 (fr)
CN (1) CN106133699A (fr)
WO (1) WO2015194651A1 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2019168799A (ja) * 2018-03-22 2019-10-03 Ｎｅｃプラットフォームズ株式会社 サーバ、サポートセンタ、サーバ管理システム、サーバの保守方法、およびサーバのプログラム

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109254863A (zh) * 2018-08-30 2019-01-22 郑州云海信息技术有限公司 一种记录系统事件日志的方法、装置及受控终端

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH10116254A (ja) * 1996-08-16 1998-05-06 Compaq Computer Corp 分散型のコンピュータ・システム
JP2006065659A (ja) * 2004-08-27 2006-03-09 Fujitsu Ltd コンピュータ動作記録プログラム、コンピュータ動作解決プログラム、コンピュータ、管理装置、および方法
JP2010039519A (ja) * 2008-07-31 2010-02-18 Japan Digital Laboratory Co Ltd エラー通知方法、情報処理装置および通信システム
US20120137180A1 (en) * 2010-11-29 2012-05-31 Hon Hai Precision Industry Co., Ltd. Computing device and system error detection method
JP2013206073A (ja) * 2012-03-28 2013-10-07 Nec Corp ネットワーク管理システム、ネットワーク管理方法、ネットワーク監視システム、及び、ネットワーク管理プログラム

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103489460A (zh) * 2012-06-11 2014-01-01 鸿富锦精密工业（深圳）有限公司 测试装置及测试方法
CN102736970A (zh) * 2012-06-29 2012-10-17 浪潮电子信息产业股份有限公司 一种操作系统活动状态的监控方法
CN103617108A (zh) * 2013-12-17 2014-03-05 昆山中创软件工程有限责任公司 一种计算机设备运行状态的监测方法及装置
CN103810106A (zh) * 2014-03-06 2014-05-21 安一恒通（北京）科技有限公司 一种测试界面流畅度的方法和装置

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH10116254A (ja) * 1996-08-16 1998-05-06 Compaq Computer Corp 分散型のコンピュータ・システム
JP2006065659A (ja) * 2004-08-27 2006-03-09 Fujitsu Ltd コンピュータ動作記録プログラム、コンピュータ動作解決プログラム、コンピュータ、管理装置、および方法
JP2010039519A (ja) * 2008-07-31 2010-02-18 Japan Digital Laboratory Co Ltd エラー通知方法、情報処理装置および通信システム
US20120137180A1 (en) * 2010-11-29 2012-05-31 Hon Hai Precision Industry Co., Ltd. Computing device and system error detection method
JP2013206073A (ja) * 2012-03-28 2013-10-07 Nec Corp ネットワーク管理システム、ネットワーク管理方法、ネットワーク監視システム、及び、ネットワーク管理プログラム

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2019168799A (ja) * 2018-03-22 2019-10-03 Ｎｅｃプラットフォームズ株式会社 サーバ、サポートセンタ、サーバ管理システム、サーバの保守方法、およびサーバのプログラム

Also Published As

Publication number Publication date
JPWO2015194651A1 (ja) 2017-04-27
CN106133699A (zh) 2016-11-16
JP6222759B2 (ja) 2017-11-01

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