WO2015086162A1 - Procédé et système de transmission d'un message électronique - Google Patents

Procédé et système de transmission d'un message électronique Download PDF

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Publication number
WO2015086162A1
WO2015086162A1 PCT/EP2014/025020 EP2014025020W WO2015086162A1 WO 2015086162 A1 WO2015086162 A1 WO 2015086162A1 EP 2014025020 W EP2014025020 W EP 2014025020W WO 2015086162 A1 WO2015086162 A1 WO 2015086162A1
Authority
WO
WIPO (PCT)
Prior art keywords
electronic message
receiver circuit
sender
property
transmission mode
Prior art date
Application number
PCT/EP2014/025020
Other languages
German (de)
English (en)
Inventor
Tobias Rückert
Original Assignee
Unified Inbox Pte Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Unified Inbox Pte Ltd. filed Critical Unified Inbox Pte Ltd.
Priority to CN201480057498.3A priority Critical patent/CN105659538A/zh
Publication of WO2015086162A1 publication Critical patent/WO2015086162A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/212—Monitoring or handling of messages using filtering or selective blocking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/214—Monitoring or handling of messages using selective forwarding

Definitions

  • the invention relates to a method for transmitting an electronic message from a sender to a receiver circuit having the features of the preamble of claim 1 and a system for transmitting an electronic message from a sender to a receiver circuit having the features of the preamble of claim 10.
  • DE 100 05 292 A1 describes a system and a method for transmitting an electronic message from a sender to a receiver circuit.
  • the electronic message for example in the form of an e-mail, can be transmitted directly to the recipient group in a direct transmission mode.
  • Another possibility is that the electronic message in an indirect
  • Delivery mode is delivered.
  • the electronic message is first sent to an approver in the form of an approving subscriber who checks the electronic message.
  • the approver may comment on the electronic message and return it to the sender, or share the electronic message, with or without modification, and forward it to the recipient's circle of recipients. The selection of the
  • Transmission mode is carried out only by the sender, who can make the choice for each electronic message completely free.
  • the object is achieved by a method having the features of claim 1 and a system having the features of claim 10.
  • a direct transmission mode or an indirect transmission mode can be selected.
  • the sender can freely choose the transmission mode only if a property of the receiver circuit a
  • Has property value or not This can be used to adapt the options for the transmission mode from which the sender can select to the recipient group. If, for example, the sender wishes to send an electronic message in the form of an e-mail to a single recipient, the
  • Options in the inventive method be different than if he wants to send an electronic message in the form of an entry in an open online forum to a theoretically unlimited number of recipients. This ensures that a sender can freely select the selection mode only for messages classified as non-critical.
  • a circle of recipients in this context should be understood to mean the circle of persons who can receive or receive the electronic message.
  • the recipient circle can consist of only one person, to whom an electronic message, for example in the form of an e-mail, can be sent. It can also consist of a well-defined number of people, such as a defined group of people as recipients an e-mail. It can also consist of an undefined, but still limited number of people, for example, in an entry in an online forum in a closed company network. In addition, the recipient circle can consist of an undefined and unlimited number of people, for example when entering an open online forum.
  • the electronic message may be as an e-mail, an SMS (Short Message Service) message, a message in a social network like
  • SMS Short Message Service
  • the electronic message can also be embodied, for example, as an entry in a freely accessible online forum or in an online forum with restricted access, for example in a company network. It is also possible that an electronic message is obtained by conversion from a paper letter.
  • the type of electronic message and thus also the communication channel thus basically plays no role in the application of the method according to the invention.
  • the electronic message is delivered in particular without further substantive examination directly to the recipient circle, so for example in an e-mail sent directly to the recipient circle or directly enabled in an entry in an online forum, made readable.
  • the electronic message is first checked for content by the sender after it has been sent by an approver. This one checks
  • the content of the message is any company policy for the
  • the approval of the sender's immediate supervisor may suffice, whereas other messages may require approval by a specially trained and / or authorized person or a legal department.
  • the determination of the transmission mode is carried out in particular in one
  • Selection module that takes over the sender's message and sends it for sending.
  • the sender can specify a transmission mode that he / she desires to send, which is then checked by the selection module. If the sender wishes to send the electronic message in direct transmission mode and if this is permissible, the selection module forwards the electronic message directly to a suitable interface module for this electronic message. If the sender has set an indirect delivery mode, or if a desired direct delivery mode is not allowed, the selection module forwards the electronic message to an approver.
  • the approver may comment on the electronic message and, for example, send it back to the sender via the selection module, or release the electronic message with or without changes, so that the selection module will be electronic
  • the approver can also select the one chosen by the sender
  • the approver can only approve a sending via the short message service. It is also possible that the approver modifies, particularly restricts, the recipient's circle, for example, instead of an open one only approves an online forum with limited access. if the
  • the sender receives one Message. It can either be selected by the sender or specified by the selection module until when the electronic message can or should be sent. If by then the approver has not released the electronic message, the electronic message is sent back to the sender.
  • the approver can be a person within an organization, such as a company to which the sender also belongs. However, it is also possible that the approver is an external person, for example an external lawyer or an external media consultant. It is possible that the sender of the
  • electronic message can select one of several approvers.
  • the electronic message contains a link to, for example, a website, in particular a preview of the linked website is created and made available to the approver together with the electronic message.
  • the approver can make a decision about the approval without opening the linked pages. This allows the approval to be carried out particularly quickly and effectively.
  • the sender is thus not directly connected to an interface module, for example for e-mails. He therefore does not need any information about necessary
  • Access data for the various communication channels can be stored centrally in the selection module. For example, the sender does not know the password for a social network.
  • an analysis module can also analyze, for example, which sender wrote how many electronic messages, how many of them were approved, changed or rejected. External information, such as how many views the electronic message has made on a social network, can also be used for the analysis. If the electronic message contains links to other websites or media content, their popularity can also be determined and analyzed. Based on the analysis results, it can be deduced whether certain senders can be rewarded or whether personal discussions should be conducted on the writing of electronic messages.
  • the method according to the invention can be carried out, for example, by an additional program, a so-called plug-in of an Internet browser.
  • said property of the receiver circuit is implemented as a number of receivers in the receiver circuit.
  • the recipient circle comprises only a single person, a defined number of persons, an undefined, but nevertheless limited number of persons or an undefined and additionally unlimited number of persons.
  • the property "Number of receivers in the receiver circle" can assume a total of four property values
  • the sender belongs to an organization and the said property of the recipient circle indicates whether the entire recipient circle also belongs to said organization.
  • the property of the receiver circle can therefore assume two property values in this case.
  • the organization may, for example, be implemented as a company, a club, a mailing list, a newsgroup, a defined group (sometimes also called "friends") in a social network, thus taking into account whether the electronic message remains within a defined group of persons or can also reach completely unknown, undefined persons.
  • Transmission mode additionally dependent on a property of the electronic message.
  • the named property can be embodied, for example, as the type of electronic message, that is to say e-mail, SMS,.... So that's the chosen one
  • the named property of the electronic message is derived in particular from its content.
  • the selection module checks automatically whether the electronic message has at least one
  • the said property of the electronic message indicates whether the term is included or not.
  • the property of the electronic message can thus assume two property values in this case. It is therefore checked whether the electronic message contains at least one term of a definable list of terms. Examples of the list can be for example: profit, turnover, new development, market introduction. This can be used to easily and securely identify and assign electronic messages to the indirect delivery mode containing potentially sensitive information. This can ensure that no confidential information is distributed via the electronic messages.
  • the dependence of the options for the transmission mode of the electronic message of a property of the electronic message is also independent of the property of the receiver circuit feasible.
  • Bayes filter can be used, which is also used for so-called spam filters in e-mail programs.
  • Can select delivery mode It is also possible that the sender can still first select the direct transmission mode, but this selection is overruled after an examination in the selection module and the indirect transmission mode is determined.
  • the delivery of the electronic message to the recipient circle by an approver in the indirect transmission mode, the delivery of the electronic message to the recipient circle by an approver
  • a selection of the approver takes place depending on a property of the recipient circle and / or the electronic message. This ensures that the electronic message is sent to a competent approver for approval. This makes it possible, for example, to have electronic messages that should remain within one company checked by another approver, such as electronic messages that go to the outside. It is also possible to define different lists of critical terms and, depending on which list a term is contained in the electronic message, to select the appropriate approver, for example from a legal department or from a marketing area. It is also possible for an electronic message to be submitted to several approvers in a row. The selection of the approver (s) takes place automatically in the selection module in particular. In an embodiment of the invention, selected electronic messages are automatically centrally archived after being transmitted to the recipient group.
  • the selection of the electronic messages that are archived in this way depends on a property of the recipient group and / or the electronic message. This can be a targeted selection of electronic messages to be archived and so the effort and storage space requirements are kept as low as possible.
  • electronic messages can be selectively archived, which can be understood as messages or statements of a particular group, such as a company or an association and not as the statements of individuals. Such electronic messages should be archived in the event that at a later date the exact wording or time of dispatch should be understood.
  • a central archiving is to be understood in particular that the decision about the archiving is made centrally, for example, by the selection module.
  • the archiving medium plays a subordinate role.
  • the above object is also achieved by a system for transmitting an electronic message from a sender to a recipient circle with a selection module, which is intended to be a direct
  • Transmission mode or an indirect transmission mode is selectable.
  • the options for the transmission mode are dependent on a characteristic of the receiver circuit. Further embodiments of the invention will become apparent from the description and the drawings. Embodiments of the invention are shown in simplified form in the drawing and explained in more detail in the following description. It shows
  • Fig. 1 is a schematic diagram of a system for transmitting electronic
  • a first sender 10 can create a first electronic message 12 in the form of an e-mail by means of a first input module 11.
  • a second sender 13 can create a second electronic message 15 in the form of a forum post in an online forum by means of a second input module 14.
  • the senders 10, 13 are both employed in a company, represented symbolically as a dashed frame 21.
  • the input modules 1 1, 14 are implemented as computers with an internet browser executed by them.
  • the electronic messages 12, 15 are to be transmitted to a recipient circle.
  • the first receiver circuit 16 consists of only a single person.
  • the second receiver circuit 17 consists of a precisely defined number of persons.
  • the third receiver circuit 18 consists of an undefined, but nevertheless limited number of persons, for example all employees of a company.
  • the fourth receiver circuit 19 consists of an undefined and non-limited number of persons, for example theoretically all persons with Internet access, who can thus access a freely accessible online forum.
  • the senders 10, 13 can make a preselection for a transmission mode for the transmission of their electronic message 12, 15. You can choose whether, if possible, the electronic message 12, 15 in a direct
  • Transmission mode or in an indirect transmission mode to the desired recipient circle is transmitted.
  • direct mode the electronic message 12, 15 without further substantive examination directly to the selected
  • the electronic message 12, 15 before being transmitted to the selected recipient circle first of a
  • the first sender 10 wishes to send the first electronic message 12 to the first receiver circuit 16, that is to say to a single person, and selects the direct transmission mode.
  • the electronic message 12 is then transferred to a selection module 20, which is designed as a so-called plug-in of the Internet browser of the first input module 1 1.
  • the selection module 20 first determines properties of the selected one
  • Selection module 20 first determines the number of receivers of the first
  • the selection module 20 checks whether the first receiver circuit 16 belongs to the same company as the first sender 10. This is the case here. Thereafter, the selection module 20 still determines properties of the first electronic message 12. It checks whether in the content of the electronic message 12 one or more terms of two lists 22, 23 are included.
  • the first list 22 contains terms such as "sales” or “new development”, the second list 23 terms such as "liability” or "guarantee”. In the example described, none of the terms of the two lists 22, 23 are included in the message.
  • Defined rules are stored in the selection module 20, by means of which the selection possibility for the selected object from the mentioned properties of the selected receiver circuit 16 and the said property of the electronic message 12
  • Transmission mode of electronic messages are set.
  • the rules are set, for example, so that in the case of the first electronic message 12, ie with the first receiver circle 16 with a number of people of one, the same company 21 as the first sender 10 belongs and without occurrence of a term of the lists 22, 23 of direct delivery mode is allowed and thus selectable from the first sender 10. Since the first sender 10 has also selected this, the first electronic message 12 will have a first
  • Interface module 24 and a receiving module 25 is transmitted directly to the first receiver circuit 16.
  • the second sender 13 wants to send the second electronic message 15 to the fourth receiver circuit 19, that is to say to an undefined and non-limited number of persons, and likewise selects the direct transmission mode.
  • the method described for the first electronic message 12 is analogous.
  • the selection module 20 initially determines properties of the selected receiver circuit, that is now the fourth
  • the selection module 20 first determines the number of
  • the selection module 20 checks whether the fourth receiver circuit 19 belongs to the same company as the second sender 13. This is not the case here. Thereafter, the selection module 20 still determines properties of the second electronic message 15. It checks whether one or more terms of the two lists 22, 23 are contained in the content of the electronic message 15. It is assumed that the term "liability" is included in the second electronic message 15.
  • the selection possibility for the transmission mode of the electronic message 15 is also established for the second electronic message 15 from the properties of the selected receiver circuit 19 and the mentioned characteristic of the second electronic message 15.
  • the rules are set, for example, so that in the case of the second electronic message 15, ie with the fourth receiver circuit 19 with an infinite number of persons the direct transmission mode is not allowed. The preselection of the second transmitter 13 is thus ignored and an indirect
  • a second indirect delivery mode is selected in which the second electronic message 15 is transmitted to an external approver 26 in the form of a lawyer from an external law firm, who checks the second electronic message 15 at a third input module 27. He may approve, reject, or comment on a second electronic message 15, or, if not approved, send it back to the second sender 13.
  • the external approver 26 transmits the second electronic message 15. This information is transmitted to the selection module 20 so that it transmits the transmission of the second electronic message 15 via a second interface module 28 and a second receiving module 29 to the fourth receiver circuit 19.
  • the electronic message contained a link to a website
  • a preview of the linked website would be prepared and made available to the approver together with the electronic message. If no term of the two lists 22, 23 had been contained in the second electronic message 15, then the second electronic message 15 would have been sent for approval to an internal approver 30, who may for example be the direct supervisor of the second sender 13. This would then also have the ability to modify the second electronic message 15 and this
  • Transmission mode deviating and / or further rules may be stored in the selection module 20. It is also possible that only rules are stored which only relate to the characteristics of the recipient group or only to the properties of the electronic messages.
  • the selection module 20 is also connected to an archive 31, can be stored in the electronic messages and thus archived. in the
  • Selection module 20 are stored definable rules, by means of which the selection module 20 to be archived messages determined, which are then transmitted to the archive 31. For example, all electronic messages directed to an unlimited number of receivers such as the fourth receiver circuit 19 may be archived. In addition, electronic messages containing one of the terms of the second list 23 may also be archived.
  • the archiving is not absolutely necessary and can be realized without the selection of a transmission mode.
  • the archive 31 and the selection module 20 with the interface modules 24 and 28 thus form a system 32 for transmitting an electronic message from a sender to a recipient circle.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

L'invention concerne un procédé et un système de transmission d'un message électronique d'un envoyeur à un groupe de destinataires. Le procédé selon l'invention permet de choisir un mode de transmission direct ou un mode de transmission indirect. Selon l'invention, les possibilités de choix du mode de transmission dépendent d'une propriété du groupe de destinataires (16, 17, 18, 19). En particulier, l'envoyeur (10, 13) ne peut choisir librement le mode de transmission que si une propriété du groupe de destinataires (16, 17, 18, 19) présente ou ne présente pas une certaine valeur. En particulier, le mode de transmission direct ne peut pas être choisi lorsque le groupe de destinataires (18, 19) comprend un nombre indéfini de personnes.
PCT/EP2014/025020 2013-12-10 2014-11-25 Procédé et système de transmission d'un message électronique WO2015086162A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201480057498.3A CN105659538A (zh) 2013-12-10 2014-11-25 用于传输电子消息的方法和系统

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE102013020742.8A DE102013020742A1 (de) 2013-12-10 2013-12-10 Verfahren und System zur Übermittlung einer elektronischen Nachricht
DE102013020742.8 2013-12-10

Publications (1)

Publication Number Publication Date
WO2015086162A1 true WO2015086162A1 (fr) 2015-06-18

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Application Number Title Priority Date Filing Date
PCT/EP2014/025020 WO2015086162A1 (fr) 2013-12-10 2014-11-25 Procédé et système de transmission d'un message électronique

Country Status (3)

Country Link
CN (1) CN105659538A (fr)
DE (1) DE102013020742A1 (fr)
WO (1) WO2015086162A1 (fr)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE102015011096A1 (de) 2015-08-28 2017-03-02 Tobias Rückert Verfahren und System zur Übermittlung einer elektronischen Nachricht
CN105721704A (zh) * 2016-02-26 2016-06-29 宁波萨瑞通讯有限公司 一种转发电子邮件信息的方法及移动终端
CN106453042B (zh) * 2016-09-29 2019-06-07 维沃移动通信有限公司 一种信息分享方法及移动终端

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10005292A1 (de) 1999-02-08 2000-08-10 Siemens Inf & Comm Networks Verfahren und System zum Senden einer elektronischen Nachricht und Verfahren zum Liefern einer Genehmigung einer elektronischen Nachricht
EP1369801A1 (fr) * 2000-11-08 2003-12-10 Orchestria Limited Un système de gestion d'informations
US20060174111A1 (en) * 2004-09-08 2006-08-03 Burns Paul E Method and system for electronic communication risk management
US20100332975A1 (en) * 2009-06-25 2010-12-30 Google Inc. Automatic message moderation for mailing lists

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20060179157A1 (en) * 2005-02-10 2006-08-10 Sam Huang System and method for discerning the authenticity of the sender and controlling the routing of electronic messages prior to said messages reaching a recipient's device
JP4593615B2 (ja) * 2007-12-28 2010-12-08 キヤノンＩｔソリューションズ株式会社 情報処理システム、情報処理方法及びプログラム

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10005292A1 (de) 1999-02-08 2000-08-10 Siemens Inf & Comm Networks Verfahren und System zum Senden einer elektronischen Nachricht und Verfahren zum Liefern einer Genehmigung einer elektronischen Nachricht
EP1369801A1 (fr) * 2000-11-08 2003-12-10 Orchestria Limited Un système de gestion d'informations
US20060174111A1 (en) * 2004-09-08 2006-08-03 Burns Paul E Method and system for electronic communication risk management
US20100332975A1 (en) * 2009-06-25 2010-12-30 Google Inc. Automatic message moderation for mailing lists

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DE102013020742A1 (de) 2015-06-11
CN105659538A (zh) 2016-06-08

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