WO2014175373A1 - 画像形成装置 - Google Patents

画像形成装置 Download PDF

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Publication number
WO2014175373A1
WO2014175373A1 PCT/JP2014/061541 JP2014061541W WO2014175373A1 WO 2014175373 A1 WO2014175373 A1 WO 2014175373A1 JP 2014061541 W JP2014061541 W JP 2014061541W WO 2014175373 A1 WO2014175373 A1 WO 2014175373A1
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WO
WIPO (PCT)
Prior art keywords
paper
amount
unit
page
service
Prior art date
Application number
PCT/JP2014/061541
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English (en)
French (fr)
Japanese (ja)
Inventor
勇 大木
山中　直樹
Original Assignee
理光（中国）投資有限公司
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Publication of WO2014175373A1 publication Critical patent/WO2014175373A1/ja

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    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03G—ELECTROGRAPHY; ELECTROPHOTOGRAPHY; MAGNETOGRAPHY
    • G03G15/00—Apparatus for electrographic processes using a charge pattern
    • G03G15/55—Self-diagnostics; Malfunction or lifetime display
    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03G—ELECTROGRAPHY; ELECTROPHOTOGRAPHY; MAGNETOGRAPHY
    • G03G15/00—Apparatus for electrographic processes using a charge pattern
    • G03G15/50—Machine control of apparatus for electrographic processes using a charge pattern, e.g. regulating differents parts of the machine, multimode copiers, microprocessor control
    • G03G15/5016—User-machine interface; Display panels; Control console
    • G03G15/502—User-machine interface; Display panels; Control console relating to the structure of the control menu, e.g. pop-up menus, help screens
    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03G—ELECTROGRAPHY; ELECTROPHOTOGRAPHY; MAGNETOGRAPHY
    • G03G15/00—Apparatus for electrographic processes using a charge pattern
    • G03G15/55—Self-diagnostics; Malfunction or lifetime display
    • G03G15/553—Monitoring or warning means for exhaustion or lifetime end of consumables, e.g. indication of insufficient copy sheet quantity for a job
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00832—Recording use, e.g. counting number of pages copied

Definitions

  • the present invention relates to a kind of image forming apparatus, and more particularly to an image forming apparatus capable of accurately calculating a paper count amount related to toner use and forming a current maintenance service state as an image.
  • Multifunction printer is a centralized office facility that combines various image forming functions such as printing, copying, scanning, and faxing. With so many functions and easy operation, it has become increasingly widely used in office spaces.
  • multifunction devices consist of various precision parts, and the performance of these parts decreases with increasing usage time and number of uses, which may affect the quality of final image formation.
  • consumption of consumables such as toner and paper occurs during use. Therefore, it is necessary to provide daily maintenance services such as cleaning, adjustment or replacement of parts, replenishment of consumables, etc. to the multifunction peripheral.
  • MFP maintenance service providers mainly provide two types of maintenance service.
  • the first maintenance service type is an annual contract type.
  • the maintenance service contractor of the multifunction machine concludes a maintenance contract with the user for a certain period of time, and provides the user with maintenance services such as free cleaning, parts adjustment and paid parts replacement, and replenishment of consumables.
  • I promise to do
  • replacement of parts requires an extra-fixed cost, which increases the time for users to make decisions about whether or not to replace parts, and long-term decisions have a negative impact on the user's normal business use.
  • both parties negotiate the price at the time of parts replacement, which may further prolong the user's policy decision time.
  • the second maintenance type is a service full package type.
  • the maintenance service provider of the MFP enters into a service full package contract with the user, and services such as free cleaning and parts adjustment for the user based on a certain amount of paper used, for example, every time 100,000 pages of paper are consumed.
  • This type of service full package contract that pays a non-fixed amount as necessary is further divided into a service full package contract that includes consumables and a service full package contract that does not include consumables.
  • the maintenance service is calculated based on the actual amount of paper used.
  • the MFP records the amount of paper consumed in the primary image forming operation, adds this as the actual usage amount, and then determines the status of the maintenance service based on the actual usage amount. Judging.
  • the MFP calculates the cost based only on the paper count amount, Once this is irrational, it will harm the benefit of either the user or the maintenance service provider.
  • the actual paper usage calculated by the multifunction machine corresponds to the black-and-white monochrome image formation, and the color image formation cost is higher in the color image formation than in the monochrome image formation. If the paper counting amount is calculated based on the case of monochrome image formation despite the four-color image formation, the toner use cost increases and the profit of the maintenance service provider is impaired.
  • An object is to provide an image forming apparatus.
  • the present invention relates to at least a maintenance service and the use of toner, and a service data storage unit for storing a paper limit amount corresponding to the use of one toner cartridge, and a toner cartridge used in one page of paper on which image formation has been completed
  • the number of types is used as a count value of the sheet of the page
  • the determination acquisition unit that acquires the page count amount, and the second count that cumulatively counts the page count amount acquired by the determination acquisition unit
  • An image forming unit that forms an image using at least one of a plurality of types of toner cartridges that are used to store toner, and a first that counts the number of sheets on which image formation has been completed.
  • An image forming apparatus including a counting unit and capable of providing a maintenance service related to at least the image forming unit by a maintenance service provider To provide.
  • the present invention relates to at least a maintenance service and toner use, and a service data storage unit that stores a paper limit amount corresponding to the formation of a monochrome image, and image data included in one page of paper on which image formation has been completed.
  • a determination acquisition unit that determines the number of types of color information included in the image data, uses the number of types as the count value of the sheet of the page, and acquires a page count amount;
  • An image forming unit that performs image formation using at least one of a plurality of types of toner, and a sheet that has undergone image formation, and includes a second counting unit that cumulatively counts the page count amount acquired by the unit
  • An image forming apparatus that includes a first counting unit that cumulatively counts images and that allows maintenance service providers to provide at least maintenance services related to the image forming unit That.
  • the present invention relates to at least a maintenance service and toner use, and a service data storage unit that stores a sheet limit amount set based on a page reference amount of image data; Used to determine the amount of related image data, and based on the amount of image data, the determination acquisition unit that acquires the page count amount corresponding to the sheet of the page and related to the maintenance service is acquired.
  • An image forming unit that forms an image using at least one of a plurality of types of toner, and a total number of sheets that have undergone image formation.
  • Image forming unit including a first counting unit that can provide a maintenance service related to at least the image forming unit. To provide a location.
  • the present invention relates to at least a maintenance service and toner use, a service data storage unit that stores a paper limit amount corresponding to monochrome image formation, a mode selection setting unit used for selecting a toner usage mode, and image formation.
  • a determination acquisition unit that is used to determine the toner use mode in one page of the finished paper, and that corresponds to the paper of the page based on the toner use mode and acquires the page count amount related to the maintenance service.
  • An image forming unit that forms an image using at least one of a plurality of types of toner, including a second counting unit that cumulatively counts the page count amount acquired by the acquiring unit, and finished image formation Including a first counting unit that counts the total number of sheets, and a maintenance service provider performs at least maintenance related to the image forming unit To provide an image forming apparatus capable of providing a-bis.
  • the present invention relates to at least a maintenance service and toner use, a service data storage unit for storing a paper limit amount corresponding to the formation of a monochrome image, and a print-waiting document including a paper preset print amount transmitted by a host machine
  • a communication unit used to receive the toner, a mode selection setting unit used to select the toner usage mode, and a toner usage mode of one page of the paper on which image formation has been completed.
  • a plurality of types of toner comprising: a determination acquisition unit that corresponds to a sheet and acquires a page count amount related to a maintenance service; and a second count unit that cumulatively counts the page count amount acquired by the determination acquisition unit
  • the image forming unit that forms images using at least one of the above, and the total number of sheets on which image formation has been completed
  • Comprises a first counting unit for several, maintenance service providers is to provide an image forming apparatus capable of providing a maintenance service relating to at least the image forming unit.
  • the service data storage unit stores the associated paper limit amount used by the maintenance service and the toner
  • the determination acquisition unit is used to determine the page count amount
  • the second count unit By performing cumulative counting on the paper count amount based on the page count amount acquired by the determination acquisition unit, it is possible to calculate the actual toner consumption related to the paper count amount, and maintenance users and maintenance services Helps the trader's profit balance.
  • the first counting unit for accumulating all the sheets used by the image forming apparatus and the second counting unit for counting only the sheets related to the maintenance service are provided, maintenance is performed once.
  • the second counting unit stops the immediate counting, and at the same time, the first counting unit continues counting. For this reason, it is possible to display the new and old states of the multi-function machine, and simultaneously display the maintenance service state, thereby obtaining the effect that the two counting functions do not affect each other.
  • FIG. 1 is a block diagram of a multifunction machine according to a first embodiment of the present invention.
  • 6 is a correspondence table between the number of types and the page count amount according to the first embodiment of the present invention. It is the schematic of the notification screen of Example 1 of this invention. 6 is a schematic view of an early warning screen according to the first embodiment of the present invention. It is the schematic of the warning screen of this invention Example 1.
  • FIG. It is the schematic of the contact details screen of Example 1 of this invention.
  • 1 is a schematic diagram of a working flow of a multifunction machine according to a first embodiment of the present invention. It is a detailed view of the work flow of the multifunction machine of the first embodiment of the present invention.
  • FIG. 6 is a schematic diagram of a work flow of the multifunction machine according to the second embodiment of the present invention. 4 is a detailed schematic diagram of a work flow of the multifunction machine according to the second embodiment of the present invention.
  • Embodiment 1 relates to at least a maintenance service and toner use, a service data storage unit that stores a paper limit amount corresponding to the use of one toner cartridge, and toner used in one page of paper after image formation Used to determine the number of types of cartridges, using the number of types as the count value of the sheet of the page, a determination acquisition unit that acquires a page count amount, and a second count that cumulatively counts the page count amount acquired by the determination acquisition unit
  • An image forming unit that forms an image using at least one of a plurality of types of toner cartridges that are used to store toner characterized by including a counting unit; Image forming that includes a counting unit and that allows maintenance service providers to provide at least maintenance services related to the image forming unit To provide a location.
  • the determination acquisition unit determines that one toner cartridge is used, when the number of types is 1, the page count amount is 1, and the determination acquisition unit uses two toner cartridges. If the number of types is set to 2, the page count amount is set to 2. If the determination acquisition unit determines that three toner cartridges are used, the page count amount is set to 3 when the number of types is set to 3. When the determination acquisition unit determines that four toner cartridges are used, the page count amount is set to 4 when the number of types is set to 4.
  • the second embodiment relates to at least a maintenance service and toner use, and a service data storage unit that stores a paper limit amount corresponding to the formation of a monochrome image, and image data included in one page of paper on which image formation has been completed.
  • a determination acquisition unit that determines the number of types of color information included in the image data, sets the number of types as the count value of the sheet of the page, and acquires a page count amount;
  • An image forming unit that performs image formation using at least one of a plurality of types of toner, and a sheet on which image formation has been completed.
  • an image forming apparatus that includes a first counting unit that performs cumulative counting, and that allows a maintenance service provider to provide at least a maintenance service related to the image forming unit. .
  • the color information is gray information, yellow information, orange information, and black information, respectively.
  • the determination acquisition unit determines that the number of types of color information is 1, the page count amount is 1, and the determination is made.
  • the page count amount is 2
  • the determination acquisition unit determines that the number of types of color information is 3
  • the page count amount is 3
  • the determination acquisition unit When the number of types of information is determined to be 4, the page count is set to 4.
  • the third embodiment relates to at least a maintenance service and toner use, a service data storage unit that stores a paper limit amount set based on a page reference amount of image data, and a related item in one page of paper that has undergone image formation.
  • a determination acquisition unit that is used to determine the amount of image data and that acquires a page count amount corresponding to the sheet of the page and related to the maintenance service based on the image data amount, and the page count amount acquired by the determination acquisition unit
  • An image forming unit that forms an image using at least one of a plurality of types of toner, and a first count that cumulatively counts paper on which image formation has been completed.
  • Providing an image forming apparatus that can provide a maintenance service related to at least the image forming unit. That.
  • the fourth embodiment relates to at least a maintenance service and toner use, and includes a service data storage unit that stores a sheet limit amount corresponding to monochrome image formation, a mode selection setting unit that is used to select a toner usage mode, and finishes image formation.
  • a determination acquisition unit for determining the toner usage mode in one page of the paper, and for acquiring the page count amount corresponding to the paper of the page based on the toner usage mode and relating to the maintenance service;
  • An image forming unit that performs image formation using at least one of a plurality of types of toner, and a sheet that has undergone image formation, and includes a second counting unit that cumulatively counts the page count amount acquired by the unit
  • a first counting unit that counts the total number of images, and a maintenance service provider at least associated with the image forming unit
  • the toner use mode includes a monochrome mode in which monochrome image formation is performed, a two-color mode in which two-color image formation is performed, and a four-color mode in which four-color image formation is performed.
  • the page count amount is set to 1
  • the determination acquisition unit sets the toner use mode used in one page of paper after image formation is completed.
  • the page count amount is set to 2
  • the determination acquisition unit sets the page count amount to 4.
  • the service data storage unit stores at least information input from the outside of the image forming apparatus, and the information includes a sheet limit amount.
  • the image forming apparatus of the above embodiment further includes a fax unit including an image forming unit, a comparison unit, and an operation control unit, in which the second counting unit obtains the paper count amount based on the page count amount, The comparison unit compares the paper count amount with the paper limit amount to obtain the remaining amount of paper, the operation control unit controls the operation of the image forming unit, and the comparison unit compares the paper count amount with the paper limit amount. At this time, the operation control unit controls the image forming unit to operate only when the fax unit receives a fax signal.
  • a printing unit further including an image forming unit, and a higher-level machine communication unit used to receive a paper preset printing amount used for printing transmitted by the higher-level machine,
  • the comparator further compares the paper preset print amount with the paper remaining amount.
  • the operation control unit controls the printing unit to perform the printing operation.
  • the operation control unit controls the printing unit to stop the work, and transmits information indicating that printing cannot be performed to the higher-level machine through the higher-level machine communication unit.
  • the image forming apparatus of the above embodiment further includes a copy unit including an image forming unit, a display unit for displaying information related to image formation, and an input unit used for inputting a paper preset copy amount used for copying.
  • the comparison unit further compares the paper preset copy amount with the remaining paper amount.
  • the operation control unit copies the copy unit.
  • the operation control unit controls the copy unit to stop the operation and displays information indicating that copying cannot be performed through the display unit.
  • the third embodiment relates to at least a maintenance service and use of toner, a service data storage unit that stores a paper limit amount corresponding to the formation of a monochrome image, and a print-waiting document that includes a paper preset print amount transmitted by a host machine.
  • a communication unit used for receiving, a mode selection setting unit used for selecting a toner usage mode, and a paper for the page based on the toner usage mode.
  • a determination acquisition unit that acquires the page count amount related to the maintenance service, and a second counting unit that cumulatively counts the page count amount acquired by the determination acquisition unit.
  • An image forming unit that forms images using at least one type, and a cumulative count of sheets that have completed image formation It comprises a first counting unit that maintenance service providers to provide an image forming apparatus capable of providing a maintenance service relating to at least the image forming unit.
  • FIG. 1 is a block diagram of a multifunction machine according to the first embodiment of the present invention.
  • the multifunction device 149 uses at least one of a plurality of types of toner cartridges that store toner as one image forming apparatus, and performs printing, copying, and faxing to complete image formation.
  • the printing unit includes a printing function unit 141 and an image forming unit 123.
  • the copying unit includes a copying function unit 142 and an image forming unit 123.
  • the fax unit includes a fax function unit 143 and an image forming unit 123.
  • the image forming unit 123 includes four types of toner cartridges: a gray toner cartridge 144C, an orange toner cartridge 144M, a yellow toner cartridge 144Y, and a black toner cartridge 144K.
  • the service data storage unit 145 is used to store information input from the outside of the image forming apparatus.
  • the information includes a paper limit amount related to the maintenance service and toner use, and a service communication basic corresponding to the maintenance service provider.
  • Information such as information, a notification screen, an early warning screen, a warning screen, a service content screen, a contact details screen, a service program associated with a service having a counting function, a correspondence table between the number of types and the page count amount, and the like are included.
  • the information input from the outside is information recorded in the secure digital card 130.
  • Secure Digital Card 130 (Secure Digital Memory Card, abbreviated as SD memory card) is issued by a maintenance service provider and records information related to the maintenance service of the multifunction device 149 and the use of the toner cartridge. It includes a paper limit amount, a paper count amount, a paper early warning threshold value, service contact basic information and service contact detailed information related to a maintenance service provider, and the like.
  • the secure digital card 130 is prepaid, and the user must purchase the secure digital card 130, and only after the secure digital card 130 is inserted into the corresponding multifunction device 149, the printing function and the copy function are provided. It is possible to normally use all the functions of the multifunction device 149 including the maintenance service corresponding to the type of the secure digital card 130.
  • the Secure Digital Card 130 includes an SD memory card for toner cartridge replacement service provided free of charge by the maintenance service provider and toner cartridge replacement provided only when the user pays a fee.
  • the maintenance service provider will run out of the toner in the toner cartridge or the toner cartridge cannot be used normally. Provides toner for free. If the user purchases an SD memory card for toner cartridge replacement service that is provided for the first time and the maintenance service is provided, the user pays an additional fee to the maintenance service provider and purchases the toner cartridge. Can also purchase toner cartridges from other suppliers.
  • the paper limit amount is the maximum amount of paper used by the user that the secure digital card 130 purchased by the user permits, is displayed in relation to monochrome image formation, and related to the use of maintenance services and toner cartridges. This is the maximum amount of paper for monochrome image formation that can be performed by the user.
  • the secure digital card 130 is divided into a 120,000-page SD memory card, a 300,000-page SD memory card, and a 600,000-page SD memory card based on the difference in paper limit.
  • the sheet limit amount is used as a sheet use limit amount.
  • the paper limit is 120,000 pages, that is, if this user only forms a monochrome image and the actual amount of paper consumed is less than 120,000 pages, the user can clean normally. You can enjoy maintenance services such as parts adjustment. If this user only forms a monochrome image and the total amount of paper actually consumed is 120,000 pages or 120,000 pages or more, the maintenance service ends, and the user cannot enjoy the above maintenance service. The function of can not be used. Only when the user purchases the secure digital card 130 again and uses it for the multifunction device 149, the user can continue to enjoy the maintenance service provided by the maintenance service provider.
  • the 300,000-page SD memory card has a limit of 300,000 pages.In other words, if the cumulative amount of paper consumed by the user who only performs monochrome image formation is less than 300,000 pages, the maintenance service can be enjoyed. In other cases, the service cannot be enjoyed, and all the functions of the MFP 149 cannot be used. If the user wishes to continue the service, he must purchase a new secure digital card 130.
  • the 600,000 page SD memory card has a limit of 600,000 pages, and the maintenance service included in it is the same as above.
  • the paper count is the cumulative amount of paper already consumed by the user when the user only forms a monochrome image.
  • the multifunction device 149 updates the paper count and writes it in the service data storage unit 145. In this way, before the user performs a monochrome image forming operation that consumes the next sheet, the accumulated sheet amount actually consumed at the present time is always acquired.
  • the number of sheets counted is determined by the multifunction device 149 as the current maintenance service status.
  • the multifunction device 149 determines that the current maintenance service has already ended, stops using some functions, and the user enters a new secure If the digital card 130 is not purchased, all functions cannot be used and further maintenance services cannot be enjoyed. The paper count amount is used as the actual paper usage amount.
  • the paper usage early warning threshold value is a reference value that the multi-function peripheral 149 determines that the current maintenance service state is about to end.
  • the paper usage early warning threshold value and the paper limit amount are 95%. If the paper count consumed by this user is equal to or greater than the paper usage early warning threshold, the multifunction device 149 determines that the current maintenance service is about to end, and the user Prompts the customer to contact the maintenance service provider in a timely manner, to prevent the maintenance service from ending due to the user's carelessness. And avoid incurring losses.
  • Service contact information is information such as how to contact a maintenance service provider, and includes basic service contact information and detailed service contact information.
  • the service contact basic information includes the company name and contact telephone number of the maintenance service provider.
  • the service contact detailed information includes contact information such as a maintenance service provider's fax number, address, and e-mail address, and is used by the user to contact the maintenance service provider in a plurality of ways. If this user must purchase a new secure digital card 130 or if the multifunction device 149 fails and needs maintenance, the user will immediately contact the maintenance service provider through the displayed service contact information. Therefore, it is not necessary to re-search separately which maintenance service provider provides the maintenance service, and the maintenance service management cost can be saved.
  • the read / write unit 131 corresponds to the model of the secure digital card 130 and is used to identify the secure digital card 130, and reads and writes information stored in the secure digital card 130 and the service data storage unit 145.
  • the read / write unit 131 reads the information recorded on the secure digital card 130 into the service data storage unit 145.
  • the read / write unit 131 can read the paper limit amount, the paper usage early warning threshold value, and the paper count amount at the end of the previous image forming operation.
  • the read / write unit 131 writes the paper count amount including the amount of paper consumed in the current image forming operation in the service data storage unit 145 and the secure digital card 130.
  • the read / write unit 131 further reads the service contact basic information and the service contact detailed information, displays the information through the display unit 138, notifies the user, and prompts the user to contact the maintenance service provider as necessary.
  • the higher-level machine communication unit 132 is used to receive a print-waiting document transmitted from the higher-level machine, acquires a paper preset print amount used for printing based on the print-waiting document, and temporarily stores the paper preset print amount. Save to.
  • the paper preset print amount is the total number of paper pages of the print waiting document. Since the paper counting amount and the paper limit amount are counted based on monochrome image formation, the image forming cost for multiple colors is higher than that for monochrome image formation. It is necessary to convert to the actual printing amount of paper counted based on this.
  • the second counting unit 160 actually prints the paper used when the monochrome image formation is finished based on the paper preset printing amount. After calculating the amount, the actual print amount of the sheet is stored in the temporary storage unit 136.
  • the input unit 139 is used to input a copy-waiting file, acquires a paper preset copy amount used for copying based on the copy-waiting file, and stores the paper preset copy amount in the temporary storage unit 136.
  • the paper preset copy amount is the total number of paper pages of the copy waiting file. Similar to the paper preset print amount, when the copy image formation after the copy unit is a multi-color image formation, the second counting unit 160 finished the monochrome image formation based on the paper preset copy amount. The actual paper copy amount to be used is calculated, and then the actual paper print amount is stored in the temporary storage unit 136.
  • the scan unit 180 is used to receive scan information from the external connection device, and stores the scan information in the temporary storage unit 136.
  • the fax function unit 143 is used to receive a fax file transmitted from the host machine, obtains a paper preset fax amount to be used for faxing based on a fax waiting file, and stores the paper preset fax amount in the temporary storage unit 136. save.
  • the paper preset fax amount is the total number of paper pages of the fax file.
  • the second counting unit 160 forms the monochrome image used for completion based on the paper preset fax amount.
  • the actual paper fax amount is calculated, and then the actual paper fax amount is stored in the temporary storage unit 136.
  • the toner cartridge is used to store toner capable of forming an image on a sheet.
  • the maintenance service provider can provide a free or paid toner cartridge replacement maintenance service for the user. After the end of this maintenance service, the user can freely select the type of maintenance service to be renewed.
  • the user must purchase the secure digital card 130 corresponding to the maintenance service for the free replacement of the toner cartridge, and if the maintenance service for the replacement of the toner cartridge is selected, The user must purchase the secure digital card 130 corresponding to the maintenance service for the replacement of the toner cartridge, and the maintenance service provider replaces the corresponding toner cartridge based on the type of the secure digital card 130 purchased by the user.
  • Service can be provided. There are four types of toner cartridges, a gray toner cartridge, an orange toner cartridge, a yellow toner cartridge, and a black toner cartridge, respectively.
  • the printing function unit 141 is used to perform a printing operation based on an instruction from the control unit 137.
  • the copy function unit 142 is used to perform a copy operation based on an instruction from the control unit 137.
  • the fax function unit 143 is used to perform a fax operation based on an instruction from the control unit 137.
  • the print function unit 141, the copy function unit 142, and the fax function unit 143 all perform image formation using the image forming unit 123.
  • the image forming unit 123 also includes a toner cartridge.
  • the first counting unit 133 is used for cumulatively counting the sheets on which image formation has been completed. Once the multifunction device 1 is activated, the first counting unit 133 starts accumulating the actual paper consumption. The number of times the multifunction device 1 is used is determined based on the actual consumption amount, and the user and the maintenance service provider infer the performance status of the multifunction device 1 and the old and new conditions based on the number of times of use.
  • the second counting unit 160 that counts the paper that has finished the image forming unit and obtains the paper count amount corresponding to the use of one toner cartridge is the printing work
  • the read / write unit 131 reads the sheet count stored in the service data storage unit 145 and sends it to the second count unit 160.
  • the second counting unit 160 performs a cumulative count on the paper count amount based on the page count amount acquired by the determination acquisition unit 146.
  • the second counting unit 160 sets the sum of the paper counting amount before printing and the actual paper printing amount related to the current printing operation as a new paper counting amount, and sends it to the read / write unit 131,
  • the read / write unit 131 writes the updated paper count amount in the service data storage unit 145 and the secure digital card 130.
  • the actual paper printing amount corresponds to monochrome image formation.
  • the second counting unit 160 sets the sum of the paper counting amount before copying and the actual paper copying amount related to the current copying operation as a new paper counting amount, and sends it to the read / write unit 131,
  • the read / write unit 131 writes the updated paper count amount in the service data storage unit 145.
  • the actual copy amount of paper corresponds to monochrome image formation.
  • the second counting unit 160 sets the sum of the paper count amount before the fax and the actual paper fax amount related to the current fax operation as a new paper count amount, and sends it to the read / write unit 131.
  • the read / write unit 131 writes the updated paper count amount in the service data storage unit 145.
  • the actual paper fax amount corresponds to monochrome image formation.
  • the temporary storage unit 136 calculates the paper preset printing amount acquired by the higher-level machine communication unit 132, the paper preset copy amount acquired by the input unit 139, the paper preset fax amount acquired by the fax function unit 143, and the second counting unit 160, respectively. Used to temporarily store information such as the actual paper print amount, actual paper copy amount, and actual paper fax amount.
  • the determination acquisition unit 146 is used to determine the number of types of toner cartridges used in all pages of the paper on which image formation has been completed, and acquires the page count amount using the number of types as the count value of the page paper.
  • FIG. 2 is a correspondence table between the number of types and the page count amount according to the first embodiment of the present invention.
  • the service data storage unit further stores a correspondence table between the number of types and the page count amount. As shown in FIG. 2, when the determination acquisition unit 146 determines that one toner cartridge has been used, when the number of types is 1, the page count amount is 1, and the determination acquisition unit 146 When it is determined that the toner cartridge is used, when the number of types is 2, the page count is 2, and when the determination acquisition unit 146 determines that three toner cartridges are used, the number of types is 3. If the page count amount is 3, and the determination acquisition unit 146 determines that four toner cartridges are used, the page count amount is 4 when the number of types is 4.
  • the second counting unit 160 performs a cumulative count on the paper count amount based on the page count amount acquired by the determination acquisition unit 146.
  • the second counting unit 160 calculates the page count amount corresponding to all the pages of the paper in the file requiring image formation and related to the maintenance service, and then calculates the page count of all the pages.
  • the sum of the quantities is used as the actual sheet count of the file, and the actual sheet count is added to the count before the image formation to obtain a new sheet count.
  • the paper initial count amount is one of a paper preset print amount, a paper preset copy amount, and a paper preset fax amount.
  • Paper preset print quantity is displayed as N P
  • the paper preset copy quantity are displayed as N C
  • paper preset fax amount is displayed as N F.
  • the sheet actual count amount displays one of the sheet actual print amount, the sheet actual copy amount, and the sheet actual fax amount. Indeed print quantity paper is displayed as X P, actual copying weight paper, is displayed as X C, the actual fax weight sheet is displayed as X F.
  • n the initial count value of the paper
  • X 1 displays the page count value of the first page
  • X 2 is the page of the second page Displays the count amount ....
  • X n-1 indicates the page count amount of the second page from the end
  • X n indicates the page count amount of the last one page
  • XY is the page count amount of any one of the pages
  • Y is any one of 1, 2,..., N ⁇ 1 and n.
  • XY corresponds to the number of types and the number is 1
  • X Y 1
  • XY corresponds to the number of types and if the number is 2
  • X Y 2 Yes
  • XY corresponds to the number of types and the number is 3
  • X Y 3
  • N N + X.
  • the left N in the equation is the paper count after completion of image formation at this time
  • the right N in the equation is the paper count before completion of image formation at this time
  • X is the second count This is the sheet actual count amount X of the file that has been subjected to the image forming operation at this time calculated by the counting unit 160.
  • the comparison unit 134 reads the paper count amount, the paper limit amount, and the paper usage early warning threshold value from the service data storage unit 145, compares the paper count amount with the paper limit amount, obtains the remaining amount of paper, and further The count amount and the paper usage early warning threshold value are compared with each other.
  • the comparison unit 134 further reads the actual paper print amount, the actual paper copy amount, or the actual paper fax amount from the temporary storage unit 136, and compares the actual paper print amount, the actual paper copy amount, or the actual paper fax amount with the remaining paper amount.
  • the comparison result is obtained, and the operation control unit 140 controls the next operation of the printing unit, the copy unit, or the fax unit based on the comparison result.
  • the display unit 138 adopts at least the paper limit amount, paper count amount, paper remaining amount, and basic service contact information, and displays a notification screen, an early warning screen, a warning screen, a service content screen, and a contact details screen, respectively.
  • the status of the maintenance service related to the maintenance service is displayed on the notification screen, the early warning screen, and the warning screen, respectively.
  • FIG. 3 is a schematic diagram of the notification screen according to the first embodiment of the present invention.
  • the notification screen 50 is used to notify the user of the status of the maintenance service related to the current paper use.
  • the notification screen 50 has a message “currently providing maintenance service”, and presents to the user that the multifunction peripheral displayed on the notification screen 50 is currently providing the maintenance service.
  • image forming work such as printing work, copying work or faxing work can be performed with peace of mind.
  • the user can contact the maintenance service provider to obtain a maintenance service.
  • the secure digital card 130 purchased by the user includes the toner cartridge free service, when the toner of this multifunction device is used up, the user will contact the maintenance service provider and provide the toner cartridge free service. You can enjoy it.
  • Announcement screen 50 also displays the paper count, paper limit and paper remaining, and is used to present to the user the paper usage related to the maintenance service in real time, allowing the user to print, copy or fax.
  • the maintenance service status of the multifunction peripheral 149 being used can be understood in a timely manner, and the user can be prevented from forgetting to renew the maintenance service contract.
  • the notification screen 50 further displays the basic service contact information of the maintenance service provider including the company name and contact telephone number of the maintenance service provider.
  • the MFP 149 malfunctions or after the maintenance service ends, the user can perform the same maintenance. Helps to contact service providers in a timely manner, and provides maintenance services as soon as possible so that users' normal operations are not affected.
  • FIG. 4 is a schematic diagram of an early warning screen according to the first embodiment of the present invention.
  • the early warning screen 51 is used to warn the user in advance that the maintenance service will be finished soon.
  • the early warning screen 51 has a message that “Maintenance service is about to end soon. Please renew the contract as soon as possible.”
  • the maintenance service is a kind of maintenance service.
  • the early warning screen 51 also displays the paper count, paper limit, paper remaining amount and basic service contact information of the maintenance service provider, notifies the user that the maintenance service will end soon, and the user contacts the maintenance service provider. Secure enough time to take.
  • FIG. 5 is a schematic diagram of a warning screen according to the first embodiment of the present invention.
  • the warning screen 52 is used to warn the user that the maintenance service has already ended.
  • the warning screen 52 has the message “Maintenance service has already ended. Printing and copying cannot be performed at this time. Please contact the following company” and the maintenance service has already ended. If the user purchases the secure digital card 130 again and renews the maintenance service contract, the user is notified that the print function unit 141 and the copy function unit 142 can be used normally.
  • the notification screen 50, the early warning screen 51, and the warning screen 52 further include a contact details selection key, that is, a message “other contact method” displayed on the notification screen 50, the early warning screen 51, and the warning screen 52, respectively.
  • the contact detail selection key is used to make the user confirm the service contact detail information. After the contact details selection key is selected, the display unit 138 displays a contact details screen.
  • FIG. 6 is a schematic diagram of the contact details screen according to the first embodiment of the present invention.
  • the contact details screen 53 is used to notify the service contact details of the maintenance service provider, and includes the company name, contact telephone number, fax number, location and email address. Etc. to help users contact the maintenance service provider in multiple ways.
  • the notification screen 50, the early warning screen 51, and the warning screen 52 further include a service content selection key, that is, a message “service content” displayed on the notification screen 50, the early warning screen 51, and the warning screen 52, respectively.
  • the service content selection key is used to make the user confirm information on the service content provided by the maintenance service provider. After the service content selection key is selected, the display unit 138 displays a service content screen.
  • FIG. 7 is a schematic diagram of a service content screen according to the first embodiment of the present invention.
  • the service content screen 54 is used to notify the content of the maintenance service that the user can enjoy.
  • the service content includes free replacement of toner cartridges, free cleaning, replacement of fixing rollers, free provision of paper, free visit service (once every 100,000 pages), and the like.
  • the service content corresponds to the service purchased by the user and is different based on the type of secure digital card 130 purchased by the user.
  • the operation control unit 140 is used to control the operation of the printing unit, copy unit, and fax unit.
  • the comparison unit 134 performs comparison, and if the paper count amount is equal to or exceeds the paper limit amount, the operation control unit 140 stops the operation of the printing unit and the copy unit. And control so that the fax unit maintains a working state.
  • the notification unit When the notification unit performs the startup self-check, the current maintenance service state has been executed normally or has already ended based on the comparison result regarding the paper limit amount and paper count amount compared by the comparison unit 134.
  • the fact that the printing unit and copying unit stopped working by notifying the user of the service contact basic information to the user is because the maintenance service has ended, and the MFP 149 has failed. Make sure the user understands that this is not the case, and contact the maintenance service provider in a timely manner so that they can continue to receive maintenance services.
  • the notifying unit can notify the user by a plurality of methods such as voice and screen display that the printing unit and copy unit operations have been stopped because the maintenance service has already ended.
  • the notification unit notifies the user by screen display, it is the display unit 138 that determines the notification unit.
  • FIG. 8 is a schematic diagram of the work flow of the multifunction machine according to the first embodiment of the present invention.
  • the workflow of the multifunction machine is as follows.
  • Step S1-0 The read / write unit 131 reads at least the paper limit amount from the secure digital card 130 and stores it in the service data storage unit 145.
  • Step S1-1 The work to be immediately performed by the multifunction device 149 is a print work, a copy work, or a fax work.
  • the process proceeds to step S1-2.
  • the process proceeds to step S1-6.
  • this multifunction device 149 performs a printing operation, Proceed to step S1-10.
  • Step S1-2 reading section 131 reads a paper meter quantities N 2 from the service data storage unit 145 stores in the temporary storage unit 136.
  • Copy function unit receives a copy waiting file from the input unit 111, used to obtain a paper preset copy quantity N C to copy, save to the paper preset copy quantity N C the temporary storage unit 136. Thereafter, the process proceeds to step S1-3.
  • Step S1-3 The determination acquisition unit 146 determines the number of types of toner cartridges used in all pages of the sheet, and sets the number of types as the page count amount of the page sheet.
  • Step S1-4 second counting unit 160 performs the cumulative count for the page meter the quantity of all the pages of the paper, to obtain a sheet actual copy quantity X C waiting for printing documents.
  • Step S1-6 reading section 131 reads a paper meter quantities N 2 from the service data storage unit 145 stores in the temporary storage unit 136.
  • Facsimile function unit receives a fax file from an external equipment, used to obtain a paper preset fax amount N F faxing, and stores the paper preset fax amount N F in the temporary storage unit 136. Thereafter, the process proceeds to step S1-7.
  • Step S1-7 The determination acquisition unit 146 determines the number of types of toner cartridges used in all pages of the paper, and sets the number of types as the page count amount of the page paper.
  • Step S1-8 second counting unit 160 performs the cumulative count for the page meter the quantity of all the pages of the paper, to obtain a sheet actual fax amount X F waiting for printing documents.
  • Step S1-10 reading section 131 reads a paper meter quantities N 2 from the service data storage unit 145 stores in the temporary storage unit 136.
  • Print function unit receives the print waiting document-level machine has transmitted, obtains the paper preset print quantity NP used for printing, and stores the paper preset printing amount N P in the temporary storage unit 136. Thereafter, the process proceeds to step S1-11.
  • Step S1-11 The determination acquisition unit 146 determines the number of types of toner cartridges used in all pages of the sheet, and sets the number of types as the page count amount of the page sheet.
  • Step S1-12 The second counting unit 160 performs the cumulative count for the page meter the quantity of all the pages of the paper, to obtain a sheet actually printed amount X P waiting for printing documents.
  • Step S1-14 The read / write unit 131 sends a new paper count N 2 to the service data storage unit 145 and the secure digital card 130. Thereafter, the process proceeds to an end state.
  • FIG. 9 is a detailed view of the work flow of the multifunction machine according to the first embodiment of the present invention.
  • the detailed work flow of the multifunction machine 149 is as follows.
  • Step S10-1 The multi-function device 149 starts the startup self-checking operation, and the determination acquisition unit determines the number of types of toner cartridges used for one page of paper on which image formation has been completed. If the number of types is 1, proceed to step S10-2. If the number of types is 2, proceed to step S10-4. If the number of types is 3, proceed to step S10-6. If there is, the process proceeds to step S10-8.
  • Step S10-2 If the count value acquired by the determination acquisition unit is 1, the process proceeds to step S10-3.
  • Step S10-3 When the page count amount acquired by the determination acquisition unit is 1, the process proceeds to step S10-10.
  • Step S10-4 If the count value acquired by the determination acquisition unit is 2, the process proceeds to step S10-5.
  • Step S10-5 When the page count amount acquired by the determination acquisition unit is 2, the process proceeds to step S10-10.
  • Step S10-6 If the count value acquired by the determination acquisition unit is 3, the process proceeds to step S10-7.
  • Step S10-7 If the page count amount acquired by the determination acquisition unit is 2, the process proceeds to step S10-10.
  • Step S10-8 If the count value acquired by the determination acquisition unit is 4, the process proceeds to step S10-9.
  • Step S10-9 If the page count amount acquired by the determination acquisition unit is 4, the process proceeds to step S10-10.
  • Step S10-10 The determination acquisition unit stores the page count amount in the temporary storage unit and proceeds to the end state.
  • the flowchart in FIG. 9 is a detailed description of steps S1-3, S1-7, and S1-11 in FIG.
  • the service data storage unit relates to the maintenance service and the use of toner, stores the sheet limit amount corresponding to the use of one toner cartridge, and the determination acquisition unit determines the page count amount.
  • the second counting unit obtains the paper count amount by performing a cumulative count on the paper count amount based on the page count amount acquired by the determination acquisition unit. It is possible to accurately calculate the actual consumption of the service, which helps to balance the profits of maintenance users and maintenance service providers.
  • FIG. 10 is a block diagram of the multifunction machine according to the second embodiment of the present invention.
  • the multi-function device 249 includes, as one image forming apparatus, an image forming unit that uses at least one of a plurality of types of toners to form an image, and at least an image forming unit by a maintenance service provider.
  • the image forming unit 123 includes four types of toner cartridges, a gray toner cartridge 244C, an orange toner cartridge 244M, a yellow toner cartridge 244Y, and a black toner
  • the service data storage unit 245 is used to store information input from the outside of the image forming apparatus.
  • This information includes a maintenance service and a paper limit amount related to toner use, and a service communication basic corresponding to a maintenance service provider.
  • Information such as information, a notification screen, an early warning screen, a warning screen, a service content screen, a contact details screen, and an operation program related to a service having a counting function are included.
  • the information input from the outside is information recorded in the secure digital card 230.
  • Secure Digital Card 230 (Secure Digital Memory Card, abbreviated as SD memory card) is issued by a maintenance service provider and records information related to the maintenance service of the MFP 249 and the use of the toner cartridge. It includes a paper limit amount, a paper count amount, a paper count early warning threshold value, service contact basic information and service contact detailed information related to a maintenance service provider, and the like.
  • the secure digital card 230 is prepaid, and the user has to purchase the secure digital card 230. Only when the secure digital card 230 is inserted into the corresponding multifunction device 249, the print function and the copy function are provided. It is possible to normally use all the functions of the multifunction device 249 including the maintenance service corresponding to the type of the secure digital card 230.
  • the Secure Digital Card 230 includes an SD memory card for toner cartridge replacement service provided free of charge by the maintenance service provider and toner cartridge replacement provided only when the user pays a fee.
  • the maintenance service is used when the toner in the toner cartridge is exhausted or the toner cartridge cannot be counted normally.
  • the supplier provides toner for free. If the user purchases an SD memory card for toner cartridge replacement service that is provided for the first time and the maintenance service is provided, the user pays an additional fee to the maintenance service provider and purchases the toner cartridge. Can also purchase toner cartridges from other suppliers.
  • the paper limit amount is the maximum amount of paper counted by the user permitted by the secure digital card 230 purchased by the user, corresponds to monochrome image formation, and is related to maintenance service and toner cartridge counting. What is displayed here is the maximum amount of paper for monochrome image formation that can be performed by the user.
  • the secure digital card 230 is divided into an SD memory card of 120,000 pages, an SD memory card of 300,000 pages, and an SD memory card of 600,000 pages depending on the difference in paper limit.
  • the paper limit is 120,000 pages, that is, when this user only forms monochrome images and the actual amount of paper consumed is less than 120,000 pages, the user is normal. You can enjoy maintenance services such as cleaning and parts adjustment. If this user only forms monochrome images and the actual amount of paper consumed is 120,000 pages or 120,000 pages or more, the maintenance service ends and the user cannot enjoy the above maintenance service. All functions cannot be used. Only when the user purchases the secure digital card 230 again and counts it in the multifunction device 249, the maintenance service provided by the maintenance service provider can be continuously enjoyed.
  • the 300,000-page SD memory card has a limit of 300,000 pages, that is, when the user only performs monochrome image formation and the actual amount of paper consumed is less than 300,000 pages, the maintenance service can be enjoyed. In other cases, the service cannot be enjoyed, and all the functions of the MFP 249 cannot be used. If the user wishes to continue the service, he must purchase a new secure digital card 230.
  • the 600,000 page SD memory card has a limit of 600,000 pages, and the maintenance service included in it is the same as above.
  • the paper count is the cumulative amount of paper already consumed by the user when the user only forms a monochrome image.
  • the multifunction device 249 updates the paper count amount and writes it in the service data storage unit 245. In this way, before the user performs a monochrome image forming operation that consumes the next sheet, the accumulated sheet amount actually consumed at the present time is always acquired.
  • the current count of the maintenance service is determined by the multi-function device 249 based on the sheet count. When the paper count amount is equal to or larger than the paper limit amount, the multi-function device 249 determines that the current maintenance service has already ended, and stops counting some functions. If a user purchases a new secure digital card 230, he / she can use all functions and enjoy further maintenance services. The paper count amount is used as the actual paper usage amount.
  • the paper count early warning threshold value is a reference value that the multi-function peripheral 249 determines that the current maintenance service state is about to end.
  • the paper count early warning threshold value and the paper limit amount are 95%. If the paper count consumed by this user is equal to or greater than the paper count early warning threshold, the MFP 249 determines that the current maintenance service status will soon be terminated, and the user Prompts the customer to contact the maintenance service provider in a timely manner, to prevent the maintenance service from ending due to the user's carelessness, and further ending the maintenance service makes it impossible to use all the functions of the MFP 249, which inconveniences the user. And avoid incurring losses.
  • Service contact information is information such as how to contact a maintenance service provider, and includes basic service contact information and detailed service contact information.
  • the service contact basic information includes the company name and contact telephone number of the maintenance service provider.
  • the service contact detailed information includes contact information such as a maintenance service provider's fax number, address, and e-mail address, and is used by the user to contact the maintenance service provider in a plurality of ways. If this user must purchase a new secure digital card 230 or if the MFP 249 fails and maintenance is required, the user will immediately contact the maintenance service provider through the displayed service contact information. This eliminates the need to separately search for a maintenance service provider that the maintenance service provides, thereby saving the maintenance service management cost.
  • the read / write unit 231 corresponds to the model of the secure digital card 230, is used to identify the secure digital card 230, and reads and writes information stored in the secure digital card 230 and the service data storage unit 245.
  • the read / write unit 231 can read the paper limit amount, the paper count early warning threshold value, and the paper count amount at the end of the previous image forming operation.
  • the read / write unit 231 writes the paper count amount including the amount of paper consumed in the current image forming operation in the service data storage unit 245.
  • the read / write unit 231 further reads the service contact basic information and the service contact detailed information and displays the information through the display unit 238 to notify the user, and the statistician contacts the maintenance service provider as necessary.
  • the higher-level machine communication unit 232 is used to receive a print-waiting document transmitted from the higher-level machine, acquires a paper preset print amount used for printing based on the print-waiting document, and temporarily stores the paper preset print amount. Save to.
  • the paper preset print amount is the total number of paper pages of the print waiting document. Since the paper counting amount and the paper limit amount are counted based on monochrome image formation, the image forming cost for multiple colors is higher than that for monochrome image formation. It is necessary to convert to the actual printing amount of paper counted based on this.
  • the second counting unit 260 uses the paper used when the monochrome image formation is completed based on the paper preset printing amount. The actual print amount is calculated, and then the paper actual print amount is stored in the temporary storage unit 236.
  • the input unit 239 is used to input a copy-waiting file, acquires a paper preset copy amount used for copying based on the copy-waiting file, and stores the paper preset copy amount in the temporary storage unit 236.
  • the paper preset copy amount is the total number of paper pages of the copy waiting file. Similar to the paper preset printing amount, when the copy image formation after the copy unit is a multi-color image formation, the second counting unit 260 finished the monochrome image formation based on the paper preset copy amount. The paper actual copy amount to be used is calculated, and then the paper actual print amount is stored in the temporary storage unit 236.
  • the fax function unit 243 is used to receive a fax file transmitted from the host machine, obtains a paper preset fax amount to be used for faxing based on a fax waiting file, and stores the paper preset fax amount in the temporary storage unit 236. save.
  • the paper preset fax amount is the total number of paper pages of the fax file.
  • the second counting unit 260 forms the monochrome image used for completion based on the paper preset fax amount.
  • the actual paper fax amount is calculated, and then the actual paper fax amount is stored in the temporary storage unit 236.
  • the scan unit 280 is used to receive scan information from an external connection device.
  • the toner cartridge is used to store toner capable of forming an image on a sheet.
  • the maintenance service provider can provide a free or paid toner cartridge replacement maintenance service for the user. After the end of this maintenance service, the user can freely select the type of maintenance service to be renewed.
  • the user If the user chooses a maintenance service for toner cartridge free replacement, the user must purchase a secure digital card 230 corresponding to the toner cartridge free replacement maintenance service, and if a toner cartridge paid maintenance service is selected, The user must purchase the secure digital card 230 corresponding to the maintenance service for the replacement of the toner cartridge, and the maintenance service provider replaces the corresponding toner cartridge based on the type of the secure digital card 230 purchased by the user. Service can be provided. There are four types of toner cartridges, a gray toner cartridge, an orange toner cartridge, a yellow toner cartridge, and a black toner cartridge, respectively.
  • the printing function unit 241 is used to perform a printing operation based on an instruction from the control unit 237.
  • the copy unit 242 is used to perform a copy operation based on a command from the control unit 237.
  • the fax unit 243 is used to perform a fax operation based on a command from the control unit 237.
  • the printing unit 241, the copy unit 242 and the fax unit 243 all perform image formation using the image forming unit 223.
  • the image forming unit 223 also includes a toner cartridge.
  • the second counting unit 260 that performs the counting for the paper that has finished the image forming unit and obtains the paper count amount corresponding to the monochrome image formation is the printing work, the copying work
  • the read / write unit 231 reads the paper count amount stored in the service data storage unit 245 and transmits it to the second count unit 260.
  • the second counting unit 260 performs a cumulative count on the paper count amount based on the page count amount acquired by the determination acquisition unit 246.
  • the second counting unit 260 sets the new paper counting amount as the sum of the paper counting amount before printing and the actual paper printing amount related to the printing operation at this time, and sends it to the read / write unit 231.
  • the read / write unit 231 writes the updated paper count amount in the service data storage unit 245.
  • the actual paper printing amount corresponds to monochrome image formation.
  • the second counting unit 260 sets the sum of the paper counting amount before copying and the actual paper copying amount related to the current copying operation as a new paper counting amount, and sends it to the read / write unit 231.
  • the read / write unit 231 writes the updated paper count amount in the service data storage unit 245.
  • the actual copy amount of paper corresponds to monochrome image formation.
  • the second counting unit 260 sets the sum of the paper count amount before the fax and the actual paper fax amount related to the current fax operation as a new paper count amount, and sends it to the read / write unit 231.
  • the read / write unit 231 writes the updated paper count amount in the service data storage unit 245.
  • the actual paper fax amount corresponds to monochrome image formation.
  • the temporary storage unit 236 calculates the paper preset printing amount acquired by the higher-level machine communication unit 232, the paper preset copy amount acquired by the input unit 239, the paper preset fax amount acquired by the fax function unit 143, and the second counting unit 260, respectively. Used to temporarily store information such as the actual paper print amount, actual paper copy amount, and actual paper fax amount.
  • the determination acquisition unit 246 is used to determine the number of types of toner cartridges used in all pages of the paper on which image formation has been completed, and acquires the page count amount using the number of types as the count value of the page paper.
  • the color information is gray information, yellow information, orange information, and black information, respectively.
  • FIG. 11 is a correspondence table between the number of types and the page count amount according to the second embodiment of the present invention.
  • the service data storage unit further stores a correspondence table between the number of types and the page count. As shown in FIG. 11, when this determination acquisition unit determines that the number of types of color information is 1, the page count amount is 1, and when the determination acquisition unit determines that the number of types of color information is 2, When the count amount is 2, and when the determination acquisition unit determines that the number of types of color information is 3, the page count amount is 3, and when the determination acquisition unit determines that the number of types of color information is 4, the page count amount Is 4.
  • the second counting unit 260 performs a cumulative count on the paper count amount based on the page count amount acquired by the determination acquisition unit 246. That is, the second counting unit 260 calculates the page count amount corresponding to all pages of the paper in the file requiring image formation and related to the maintenance service, and then calculates the page count of all pages. The sum of the quantities is used as the actual sheet count of the file, and the actual sheet count is added to the count before the image formation to obtain a new sheet count.
  • the paper initial count amount is one of a paper preset print amount, a paper preset copy amount, and a paper preset fax amount. Paper preset print quantity is displayed as N P, the paper preset copy quantity are displayed as N C, paper preset fax amount is displayed as N F.
  • the sheet actual count amount displays one of the sheet actual print amount, the sheet actual copy amount, and the sheet actual fax amount. Indeed print quantity paper is displayed as X P, actual copying weight paper, is displayed as X C, the actual fax weight sheet is displayed as X F.
  • n the initial count value of the paper
  • X 1 displays the page count value of the first page
  • X 2 is the page of the second page Displays the count amount ....
  • X n-1 indicates the page count amount of the second page from the end
  • X n indicates the page count amount of the last one page
  • XY is the page count amount of any one of the pages
  • Y is any one of 1, 2,..., N ⁇ 1 and n.
  • XY corresponds to the number of types and the number is 1
  • X Y 1
  • XY corresponds to the number of types and if the number is 2
  • X Y 2 Yes
  • XY corresponds to the number of types and the number is 3
  • X Y 3
  • N N + X.
  • the left N in the equation is the paper count after completion of image formation at this time
  • the right N in the equation is the paper count before completion of image formation at this time
  • X is the second count This is the sheet actual count amount X of the file that has been subjected to the image forming operation at this time calculated by the counting unit 260.
  • the comparison unit 234 reads the paper count amount, the paper limit amount, and the paper usage early warning threshold value from the service data storage unit 245, compares the paper count amount with the paper limit amount, obtains the remaining amount of paper, and further The count amount and the paper usage early warning threshold value are compared with each other.
  • the comparison unit 234 further reads the actual paper print amount, actual paper copy amount, or actual paper fax amount from the temporary storage unit 236, and compares the actual paper print amount, actual paper copy amount, or actual paper fax amount with the remaining paper amount.
  • the comparison result is obtained, and the operation control unit 240 controls the next operation of the printing unit, the copy unit, or the fax unit based on the comparison result.
  • the service data storage unit 245 is used to store a notification screen, an early warning screen, a warning screen, a service content screen, and a contact details screen.
  • the display unit 238 adopts at least the paper limit amount, paper count amount, paper remaining amount, and basic service contact information, and displays a notification screen, an early warning screen, a warning screen, a service content screen, and a contact details screen, respectively.
  • the status of the maintenance service related to the maintenance service is displayed on the notification screen, the early warning screen, and the warning screen, respectively.
  • FIG. 12 is a schematic diagram of the notification screen according to the second embodiment of the present invention.
  • the notification screen 250 is used to notify the user of the status of the maintenance service related to the current paper use.
  • the notification screen 250 has a message “currently providing maintenance service”, and presents to the user that the multifunction peripheral displayed on the notification screen 250 is currently providing the maintenance service.
  • image forming work such as printing work, copying work or faxing work can be performed with peace of mind.
  • the user can contact the maintenance service provider to obtain a maintenance service.
  • the secure digital card 230 purchased by the user includes a toner cartridge free service, when the toner of this multifunction device is used up, the user will contact the maintenance service provider and provide the toner cartridge free service. You can enjoy it.
  • Announcement screen 250 also displays the paper count, paper limit, and paper remaining, and is used to present the paper count status related to the maintenance service to the user in real time, allowing the user to print, copy or fax.
  • the maintenance service status of the multifunction machine 249 being used can be understood in a timely manner, and the user can be prevented from forgetting to renew the maintenance service contract.
  • the notification screen 250 further displays the basic service contact information of the maintenance service provider including the company name and contact telephone number of the maintenance service provider. If the MFP 249 fails or after the maintenance service ends, the user can perform the same maintenance. Helps to contact service providers in a timely manner, and provides maintenance services as soon as possible so that users' normal operations are not affected.
  • FIG. 13 is a schematic diagram of an early warning screen according to the second embodiment of the present invention.
  • the early warning screen 251 is used to warn the user in advance that the maintenance service will end soon.
  • the early warning screen 251 has a message that “Maintenance service is about to end soon. Please renew the contract promptly.”
  • renewing the contract with the maintenance service provider in advance after the maintenance service ends Since the printing machine and the copying machine have stopped working, the user himself / herself cannot normally perform printing or copying work, and the user is notified that work is not delayed and no loss is incurred.
  • the early warning screen 251 also displays the paper count amount, paper limit amount, remaining paper amount and basic service contact information of the maintenance service provider, notifies the user that the maintenance service will be finished soon, and the user contacts the maintenance service provider. Secure enough time to take.
  • FIG. 14 is a schematic diagram of a warning screen according to the second embodiment of the present invention.
  • the warning screen 252 is used to warn the user that the maintenance service has already ended.
  • the warning screen 252 has the message “Maintenance service has already ended. Printing and copying cannot be performed at this time. Please contact the following company” and the maintenance service has already ended. If the user purchases the secure digital card 230 again and renews the maintenance service contract, the user is notified that the print function unit 241 and the copy function unit 242 can be used normally.
  • the notification screen 250, the early warning screen 251 and the warning screen 252 further include a contact details selection key, that is, a message “other contact method” displayed on the notification screen 250, the early warning screen 251 and the warning screen 252, respectively.
  • the contact detail selection key is used to make the user confirm the service contact detail information. After the contact details selection key is selected, the display unit 238 displays a contact details screen.
  • FIG. 15 is a schematic diagram of a contact details screen according to the second embodiment of the present invention.
  • the contact details screen 253 is used to notify the service contact details information of the maintenance service provider.
  • the service contact details information includes a company name, a contact telephone number, a fax number, a location, and an e-mail address. Etc. to help users contact the maintenance service provider in multiple ways.
  • the notification screen 250, the early warning screen 251 and the warning screen 252 further include a service content selection key, that is, a message “service content” displayed on the notification screen 250, the early warning screen 251 and the warning screen 252, respectively.
  • the service content selection key is used to make the user confirm information on the service content provided by the maintenance service provider. After the service content selection key is selected, the display unit 238 displays a service content screen.
  • FIG. 16 is a schematic diagram of a service content screen according to the second embodiment of the present invention.
  • the service content screen 254 is used to notify the user of the content of the maintenance service that can be enjoyed by the user.
  • the service content includes free replacement of toner cartridges, free cleaning, replacement of fixing rollers, free provision of paper, free visit service (once every 100,000 pages), and the like.
  • the service content corresponds to the service purchased by the user, and differs depending on the type of the secure digital card 230 purchased by the user.
  • the operation control unit 240 is used to control the operation of the printing unit, copy unit, and fax unit.
  • the comparison unit 234 performs a comparison, and if the paper count amount is equal to or larger than the paper limit amount, the operation control unit 240 operates the printing unit and the copy unit. Control to stop and control the fax unit to maintain the working state.
  • the notification unit 247 executes the current maintenance service normally or has already finished based on the comparison result regarding the paper limit amount and the paper count amount compared by the comparison unit 234.
  • the user stopped the operation of the printing unit and the copying unit by notifying the user of the service contact basic information, and the maintenance service was terminated. Make sure that the user understands that this is not a malfunction, and that the statistician will contact the maintenance service provider in a timely manner so that the maintenance service can be continued.
  • the notification unit 247 can notify the user that the printing unit and copy unit operations have been stopped because the maintenance service has already ended by a plurality of methods such as voice and screen display.
  • the display unit 238 determines the notification unit.
  • FIG. 17 is a schematic diagram of the work flow of the multifunction machine according to the second embodiment of the present invention.
  • the workflow of the multifunction machine is as follows.
  • Step S2-0 The read / write unit 203 reads at least the paper limit amount from the secure digital card 230 and stores it in the service data storage unit 245.
  • Step S2-1 The work to be performed soon by the multifunction device 249 is a print work, a copy work, or a fax work.
  • the process proceeds to step S2-2.
  • this multifunction device 249 performs a fax operation
  • the process proceeds to step S2-6.
  • this multifunction device 249 performs a printing operation, Proceed to step S2-10.
  • Step S2-2 reading section 203 reads the paper meter quantities N 2 from the service data storage unit 245 stores in the temporary storage unit 208.
  • Copy function unit receives a copy waiting file from the input unit 111, used to obtain a paper preset copy quantity N C to copy, and stores the paper preset copy quantity N C, in the temporary storage unit 208. Thereafter, the process proceeds to step S2-3.
  • Step S2-3 The determination acquisition unit 246 analyzes the image data included in one page of the paper that needs to complete image formation, determines the number of types of color information included in the image data, and acquires The number of types is set as the page count amount of the page paper.
  • Step S2-4 The second counting unit 205 performs cumulative counting with respect to the page count amount of all pages of the paper, and obtains the actual paper copy amount X C of the document waiting for printing.
  • Step S2-6 reading section 203 reads the paper meter quantities N 2 from the service data storage unit 245 stores in the temporary storage unit 208.
  • Facsimile function unit receives a fax file from an external equipment, used to obtain a paper preset fax amount N F faxing, and stores the paper preset fax amount N F in the temporary storage unit 208. Thereafter, the process proceeds to step S2-7.
  • Step S2-7 The determination acquisition unit 246 analyzes the image data included in one page of paper that needs to complete image formation, and determines and acquires the number of types of color information included in the image data. The number of types is used as the page count amount of the page paper.
  • Step S2-8 second counting unit 205, it performs a cumulative count for a page meter quantity of all of the pages of the paper, to get the paper actually fax amount X F of waiting for printing the document.
  • Step S2-10 reading section 203 reads the paper meter quantities N 2 from the service data storage unit 245 stores in the temporary storage unit 208.
  • Print function unit receives the print waiting document-level machine has transmitted, obtains the paper preset print quantity NP used for printing, and stores the paper preset printing amount N P in the temporary storage unit 208. Thereafter, the process proceeds to step S2-11.
  • Step S2-11 The determination acquisition unit 246 analyzes the image data included in one page of paper that needs to complete image formation, and determines and acquires the number of types of color information included in the image data. The number of types is used as the page count amount of the page paper.
  • Step S2-12 second counting unit 205, performs a cumulative count for a page meter quantity of all of the pages of the paper, to get the paper actually printing the amount X P of waiting for printing the document.
  • Step S2-14 The read / write unit 203 transmits a new paper count N 2 to the service data storage unit 245 and the secure digital card 230. Thereafter, the process proceeds to an end state.
  • FIG. 18 is a detailed view of the work flow of the multifunction machine according to the second embodiment of the present invention.
  • Step S11-1 The multifunction device 249 starts the startup self-checking operation, and the determination acquisition unit analyzes the image data included in one page of paper that needs to complete image formation, and converts the image data into the image data. The number of types of color information included is determined. If the number of types is 1, proceed to step S11-2. If the number of types is 2, proceed to step S11-4. If the number of types is 3, proceed to step S11-6. If there is, the process proceeds to step S11-8.
  • Step S11-2 If the count value acquired by the determination acquisition unit is 1, the process proceeds to step S11-3.
  • Step S11-3 If the page count amount acquired by the determination acquisition unit is 1, the process proceeds to step S11-10.
  • Step S11-4 When the count value acquired by the determination acquisition unit is 2, the process proceeds to Step S11-5.
  • Step S11-5 When the page count amount acquired by the determination acquisition unit is 2, the process proceeds to step S11-10.
  • Step S11-6 If the count value acquired by the determination acquisition unit is 3, the process proceeds to step S11-7.
  • Step S11-7 If the page count amount acquired by the determination acquisition unit is 2, the process proceeds to step S11-10.
  • Step S11-8 If the count value acquired by the determination acquisition unit is 4, the process proceeds to step S11-9.
  • Step S11-9 When the page count amount acquired by the determination acquisition unit is 4, the process proceeds to Step S11-10.
  • Step S11-10 The determination acquisition unit stores the page count amount in the temporary storage unit and proceeds to the end state.
  • the service data storage unit relates to the maintenance service and the use of toner, stores the correlation with the use of one toner cartridge, and displays the paper limit amount corresponding to the monochrome image formation. Then, the determination acquisition unit determines and acquires the page count amount for the image data included in one page of the sheet that needs to complete image formation, and the second count unit sets the page count amount acquired by the determination acquisition unit. By performing the cumulative counting on the sheet count amount based on this, the actual consumption amount of toner related to the sheet count amount can be accurately calculated, which is useful for the profit balance of the maintenance user and the maintenance service provider.
  • FIG. 19 is a block diagram of a multifunction machine according to Embodiment 3 of the present invention.
  • the multifunction machine 349 includes, as one image forming apparatus, an image forming unit that uses at least one of a plurality of types of toner and performs image formation, and at least an image forming unit by a maintenance service provider.
  • the service data storage unit 345 is used to store information input from the outside of the image forming apparatus.
  • the information includes a paper limit amount related to maintenance service and toner use, and a service communication basic corresponding to a maintenance service provider.
  • Information such as information, a notification screen, an early warning screen, a warning screen, a service content screen, a contact details screen, and an operation program related to a service having a counting function are included.
  • the information input from the outside is information recorded on the secure digital card 330.
  • the Secure Digital Card 330 (Secure Digital Memory Card, abbreviated as SD memory card) is issued by a maintenance service provider, and records information related to the maintenance service of the multifunction machine 349 and the count of the toner cartridge 344. These pieces of information include a paper limit amount, a paper count amount, a paper count early warning threshold value, service contact basic information and service contact detailed information related to a maintenance service provider, and the like.
  • the secure digital card 330 is prepaid, and the user must purchase the secure digital card 330, and only after the secure digital card 330 is inserted into the corresponding multifunction device 349, the printing function and the copying function are provided. All functions of the multi-function device 349 including the normal function can be normally used, and a maintenance service corresponding to the type of the secure digital card 330 can be enjoyed.
  • the type of maintenance service provided by the maintenance service provider is the Secure Digital Card 330, the toner cartridge replacement service SD memory card provided free of charge by the maintenance service provider and the toner cartridge replacement service provided only when the user pays a fee.
  • the maintenance service is used when the toner in the toner cartridge is exhausted or the toner cartridge cannot be counted normally.
  • the supplier provides toner for free. If a user purchases an SD memory card for toner cartridge replacement service that is provided for the first time and a maintenance service is provided, the user pays an additional fee to the maintenance service provider and purchases the toner cartridge. You can also purchase toner cartridges from other suppliers.
  • the paper limit amount is the maximum amount of paper counted by the user permitted by the secure digital card 330 purchased by the user, corresponds to monochrome image formation, is related to maintenance service and toner cartridge counting, What is displayed is the maximum amount of paper for monochrome image formation that can be performed by the user.
  • the secure digital card 330 is divided into an SD memory card of 120,000 pages, an SD memory card of 300,000 pages, and an SD memory card of 600,000 pages depending on the difference in paper limit.
  • the paper limit is 120,000 pages.
  • this user only forms monochrome images and the actual amount of paper consumed is less than 120,000 pages, the user must clean, You can enjoy normal maintenance services such as parts adjustment. If this user only forms monochrome images and the actual amount of paper consumed is 120,000 pages or 120,000 pages or more, the maintenance service ends and the user cannot enjoy the maintenance service described above. All functions cannot be counted. Only when the user purchases the secure digital card 330 again and counts it in the multi-function device 349, the maintenance service provided by the maintenance service provider can be continuously enjoyed.
  • the 300,000-page SD memory card has a limit of 300,000 pages, that is, when the user only performs monochrome image formation and the actual amount of paper consumed is less than 300,000 pages, the maintenance service can be enjoyed. In other cases, the service cannot be enjoyed, and all functions of the multifunction device 349 cannot be counted. If the user wishes to continue the service, he must purchase a new secure digital card 330.
  • the 600,000 page SD memory card has a limit of 600,000 pages, and the maintenance service included in it is the same as above.
  • the paper counting amount is the cumulative amount of paper already consumed at the present time when the user only forms a monochrome image.
  • the multifunction device 349 updates the paper count and writes it in the service data storage unit 345. In this way, before the user performs a monochrome image forming operation that consumes the next sheet, the total amount of sheets already consumed at the present time is always acquired.
  • the number of sheets counted is determined by the multifunction device 349 as the current maintenance service status. If the paper count amount is equal to or larger than the paper limit amount, the multi function device 349 determines that the current maintenance service has already ended, and stops counting some functions. If a user purchases a new secure digital card 330, all functions can be counted and further maintenance services can be enjoyed.
  • the paper count early warning threshold value is a reference value that the multi-function device 349 determines that the current maintenance service state is about to end.
  • the paper count early warning threshold value and the paper limit amount are 95%. If the paper count consumed by this user is equal to or greater than the paper count early warning threshold, the multi-function device 349 determines that the current maintenance service is about to end, and the user Prompts the customer to contact the maintenance service provider in a timely manner, to prevent the maintenance service from ending due to the user's carelessness, and further ending the maintenance service makes it impossible to use all the functions of the MFP 349, which inconveniences the user. And avoid incurring losses.
  • Service contact information is information such as how to contact a maintenance service provider, and includes basic service contact information and detailed service contact information.
  • the service contact basic information includes the company name and contact telephone number of the maintenance service provider.
  • the service contact detailed information includes contact information such as a maintenance service provider's fax number, address, and e-mail address, and is used by the user to contact the maintenance service provider in a plurality of ways. If this user must purchase a new secure digital card 230 or if the multifunction device 349 fails and maintenance is required, the user will immediately contact the maintenance service provider through the displayed service contact information. This eliminates the need to separately search for a maintenance service provider that the maintenance service provides, thereby saving the maintenance service management cost.
  • the read / write unit 331 corresponds to the model of the secure digital card 330, is used to identify the secure digital card 330, and reads and writes information stored in the secure digital card 330 and the service data storage unit 345.
  • the read / write unit 331 can read the paper limit amount, the paper count early warning threshold value, and the paper count amount at the end of the previous image forming operation.
  • the read / write unit 331 writes the paper count amount including the amount of paper consumed in the current image forming operation in the service data storage unit 345.
  • the read / write unit 331 further reads the service contact basic information and the service contact detailed information, displays the information through the display unit 338, notifies the user, and the statistician contacts the maintenance service provider as necessary.
  • the higher-level machine communication unit 332 is used to receive a print-waiting document transmitted from the higher-level machine, acquires a paper preset print amount used for printing based on the print-waiting document, and stores the paper preset print amount as a temporary storage unit 336. Save to.
  • the paper preset print amount is the total number of paper pages of the print waiting document. Since the paper count amount and the paper limit amount are counted based on the page reference amount of the image data, the amount of toner consumed in each page is different. Therefore, the paper preset print amount is set to the page reference amount of the image data. Therefore, it is necessary to convert the actual printing amount of paper counted based on the above.
  • the input unit 339 is used to input a copy-waiting file, acquires a paper preset copy amount used for copying based on the copy-waiting file, and stores the paper preset copy amount in the temporary storage unit 336.
  • the paper preset copy amount is the total number of paper pages of the copy waiting file.
  • the second counting unit 360 calculates the actual paper copy amount converted based on the page reference amount of the image data based on the paper preset copy amount, and then the paper actual print amount. Is stored in the temporary storage unit 336.
  • the fax function unit 343 is used to receive a fax file transmitted from the host machine, obtains a paper preset fax amount to be used for faxing based on a fax waiting file, and stores the paper preset fax amount in the temporary storage unit 336. save.
  • the paper preset fax amount is the total number of paper pages of the fax file. Similar to the paper preset printing amount, the second counting unit 360 calculates the actual paper fax amount converted based on the page reference amount of the image data based on the paper preset fax amount, and then calculates the paper actual fax amount. Save in the temporary storage unit 336.
  • the toner cartridge is used to store toner capable of forming an image on a sheet.
  • the maintenance service provider can provide a free or paid toner cartridge replacement maintenance service for the user. After the end of this maintenance service, the user can freely select the type of maintenance service to be renewed. If the user chooses a maintenance service for toner cartridge free replacement, the user must purchase a secure digital card 330 corresponding to the toner cartridge free replacement maintenance service. The user must purchase the secure digital card 330 corresponding to the maintenance service for the replacement of the toner cartridge, and the maintenance service provider replaces the corresponding toner cartridge based on the type of the secure digital card 330 purchased by the user. Service can be provided.
  • the image forming unit 323 includes four types of toner cartridges 344, that is, a gray toner cartridge, an orange toner cartridge, a yellow toner cartridge, and a black toner cartridge.
  • the printing function unit 341 is used to perform a printing operation based on a command from the control unit 337.
  • the copy function unit 342 is used to perform a copy operation based on an instruction from the control unit 337.
  • the fax function unit 343 is used to perform a fax operation based on an instruction from the control unit 337.
  • the print function unit 341, the copy function unit 342, and the fax function unit 343 all perform image formation using the image forming unit 123.
  • the image forming unit 123 also includes a toner cartridge.
  • the second counting unit 360 that counts the paper that has finished the image forming unit and obtains the paper count amount corresponding to the page reference amount of the image data is the printing work
  • the read / write unit 331 reads the paper count amount stored in the service data storage unit 345 and transmits it to the second count unit 360.
  • the second counting unit 360 performs a cumulative count on the paper count amount based on the page count amount acquired by the determination acquisition unit 346.
  • the second counting unit 360 sets the sum of the paper counting amount before printing and the actual paper printing amount related to the printing operation at this time as a new paper counting amount, and sends it to the read / write unit 331.
  • the read / write unit 331 writes the updated paper count amount in the service data storage unit 345.
  • the actual paper printing amount corresponds to monochrome image formation.
  • the second counting unit 360 sets the sum of the paper counting amount before copying and the actual paper copying amount related to the current copying operation as a new paper counting amount, and sends it to the read / write unit 331,
  • the read / write unit 331 writes the updated paper count amount in the service data storage unit 345.
  • the actual copy amount of paper corresponds to monochrome image formation.
  • the second counting unit 360 sets the sum of the paper count amount before the fax and the actual paper fax amount related to the current fax operation as a new paper count amount, and sends it to the read / write unit 331,
  • the read / write unit 331 writes the updated paper count amount in the service data storage unit 345.
  • the actual paper fax amount corresponds to monochrome image formation.
  • the temporary storage unit 336 calculates the paper preset print amount acquired by the higher-level machine communication unit 332, the paper preset copy amount acquired by the input unit 339, the paper preset fax amount acquired by the fax function unit 343, and the second counting unit 360, respectively. Used to temporarily store information such as the actual paper print amount, actual paper copy amount, and actual paper fax amount.
  • the determination acquisition unit 346 is used to determine the amount of image data used for one page of paper on which image formation has been completed, and corresponds to the page paper based on the amount of image data, and is a page counter related to the maintenance service. Get quantity.
  • FIG. 20 is a correspondence table between the image data amount and the page count amount according to the third embodiment of the present invention.
  • the service data storage unit further stores a correspondence table between the image data amount and the page count amount.
  • page reference amount of image data is S 0.
  • the page count amount is 1.
  • pages meter quantity is n 1.
  • pages meter quantity is n 2.
  • pages meter quantity is n 2.
  • the page count amount is n 3 .
  • the second counting unit 360 performs a cumulative count on the paper count amount based on the page count amount acquired by the determination acquisition unit 346. That is, the second counting unit 360 calculates the page count amount corresponding to all the pages of the paper in the file requiring image formation and related to the maintenance service, and then calculates the page count of all the pages. The sum of the quantities is used as the actual sheet count of the file, and the actual sheet count is added to the count before the image formation to obtain a new sheet count.
  • the paper initial count amount is one of a paper preset print amount, a paper preset copy amount, and a paper preset fax amount. Paper preset print quantity is displayed as N P, the paper preset copy quantity are displayed as N C, paper preset fax amount is displayed as N F.
  • the sheet actual count amount displays one of the sheet actual print amount, the sheet actual copy amount, and the sheet actual fax amount. Indeed print quantity paper is displayed as X P, actual copying weight paper, is displayed as X C, the actual fax weight sheet is displayed as X F.
  • n the initial count value of the paper
  • X 1 displays the page count value of the first page
  • X 2 is the page of the second page Displays the count amount ....
  • X n-1 indicates the page count amount of the second page from the end
  • X n indicates the page count amount of the last one page
  • XY is the page count amount of any one of the pages
  • Y is any one of 1, 2,..., N ⁇ 1 and n.
  • N N + X.
  • the left N in the equation is the paper count after completion of image formation at this time
  • the right N in the equation is the paper count before completion of image formation at this time
  • X is the second count This is the sheet actual count amount X of the file that has been subjected to the image forming operation at this time calculated by the counting unit 360.
  • the comparison unit 334 reads the paper count amount, the paper limit amount, and the paper usage early warning threshold value from the service data storage unit 345, compares the paper count amount with the paper limit amount, obtains the remaining amount of paper, and further The count amount and the paper usage early warning threshold value are compared with each other.
  • the comparison unit 334 further reads the actual paper print amount, actual paper copy amount, or actual paper fax amount from the temporary storage unit 336, and compares the actual paper print amount, actual paper copy amount, or actual paper fax amount with the remaining paper amount.
  • the comparison result is obtained, and the operation control unit 340 controls the next operation of the printing unit, the copy unit, or the fax unit based on the comparison result.
  • the service data storage unit 345 is used to store a notification screen, an early warning screen, a warning screen, a service content screen, and a contact details screen.
  • the display unit 338 adopts at least the paper limit amount, paper count amount, paper remaining amount, and service contact basic information, and displays a notification screen, an early warning screen, a warning screen, a service content screen, and a contact details screen, respectively.
  • the status of the maintenance service related to the maintenance service is displayed on the notification screen, the early warning screen, and the warning screen, respectively.
  • FIG. 21 is a schematic diagram of the notification screen of Example 3 of the present invention.
  • the notification screen 350 is used to notify the user of the status of the maintenance service related to the current paper use.
  • the notification screen 350 has a message “currently providing maintenance service”, and presents to the user that the MFP displayed on the notification screen 350 is currently providing maintenance service.
  • image forming work such as printing work, copying work or faxing work can be performed with peace of mind.
  • the user can contact the maintenance service provider to obtain a maintenance service.
  • the secure digital card 230 purchased by the user includes a toner cartridge free service, when the toner of this multifunction device is used up, the user will contact the maintenance service provider and provide the toner cartridge free service. You can enjoy it.
  • Announcement screen 350 also displays the paper count, paper limit and paper remaining, and is used to present the paper counting status related to the maintenance service to the user in real time, so that the user can print, copy or fax.
  • the maintenance service status of the multifunction device 349 being used can be understood in a timely manner, and the user can be prevented from forgetting to renew the maintenance service contract.
  • the notification screen 350 further displays the basic service contact information of the maintenance service provider including the company name and contact telephone number of the maintenance service provider. Helps to contact service providers in a timely manner, provides maintenance services as soon as possible, and does not affect the normal operations of users.
  • FIG. 22 is a schematic diagram of an early warning screen according to the third embodiment of the present invention.
  • the early warning screen 351 is used to warn the user in advance that the maintenance service will be finished soon.
  • the early warning screen 351 has a message “Maintenance service will be terminated soon. Please renew the contract promptly”. After renewing the contract with the maintenance service provider in advance, Since the printing machine and the copying machine have stopped working, the user himself / herself cannot normally perform printing or copying work, and the user is notified that work is not delayed and no loss is incurred.
  • the early warning screen 351 also displays the paper count amount, paper limit amount, paper remaining amount and basic service contact information of the maintenance service provider, notifies the user that the maintenance service will end soon, and the user contacts the maintenance service provider. Secure enough time to take.
  • FIG. 23 is a schematic diagram of a warning screen according to the third embodiment of the present invention.
  • the warning screen 352 is used to warn the user that the maintenance service has already ended.
  • the warning screen 352 has the message “Maintenance service has already ended. Printing and copying cannot be performed at this time. Please contact the following company” and the maintenance service has already ended. If the user purchases the secure digital card 330 again and renews the contract for the maintenance service, the user is notified that the print function unit 341 and the copy function unit 342 can be counted normally.
  • the notification screen 350, the early warning screen 351, and the warning screen 352 further include a contact details selection key, that is, a message “other contact method” displayed on the notification screen 350, the early warning screen 351, and the warning screen 352, respectively.
  • the contact detail selection key is used to make the user confirm the service contact detail information.
  • the display unit 338 displays a contact details screen.
  • FIG. 24 is a schematic diagram of the contact details screen of Example 3 of the present invention.
  • the contact details screen 353 is used to notify the service contact details of the maintenance service provider, and includes the company name, contact telephone number, fax number, location, and e-mail address. Etc. to help users contact the maintenance service provider in multiple ways.
  • the notification screen 350, the early warning screen 351, and the warning screen 352 further include a service content selection key, that is, a message “service content” displayed on the notification screen 350, the early warning screen 351, and the warning screen 352, respectively.
  • the service content selection key is used to make the user confirm information on the service content provided by the maintenance service provider. After the service content selection key is selected, the display unit 338 displays a service content screen.
  • FIG. 25 is a schematic diagram of the service content screen according to the third embodiment of the present invention.
  • the service content screen 354 is used to notify the user of the content of the maintenance service that can be enjoyed by the user.
  • the service content includes free replacement of toner cartridges, free cleaning, replacement of fixing rollers, free provision of paper, free visit service (once every 100,000 pages), and the like.
  • the service content corresponds to the service purchased by the user, and differs depending on the type of the secure digital card 230 purchased by the user.
  • the operation control unit 340 is used to control the operation of the printing unit, copy unit, and fax unit.
  • the comparison unit 334 performs a comparison, and if the paper count amount is equal to or larger than the paper limit amount, the operation control unit 340 operates the printing unit and the copy unit. Control to stop and control the fax unit to maintain the working state.
  • the notification unit 347 performs the current maintenance service state normally or has already finished based on the comparison result regarding the paper limit amount and the paper count amount compared by the comparison unit 334.
  • the user stopped the operation of the printing unit and the copying unit by notifying the user of the basic information and the service contact basic information to the user because the maintenance service was terminated. Let the user understand that this is not a malfunction, and the statistician will contact the maintenance service provider in a timely manner so that the maintenance service can be continuously received.
  • the notification unit 347 can notify the user by a plurality of methods such as voice and screen display that the printing unit and copy unit operations have been stopped because the maintenance service has already ended.
  • the upper display unit 338 determines the notification unit.
  • FIG. 26 is a schematic diagram showing the work flow of the multifunction machine according to the third embodiment of the present invention.
  • the work flow of the MFP is as follows.
  • Step S3-1 The multi-function device 349 acquires image formation information from external equipment. Thereafter, the process proceeds to step S3-2.
  • Step S3-2 The determination acquisition unit 346 determines the amount of image data related to one page of paper on which image formation has been completed. Thereafter, the process proceeds to step S3-3.
  • Step S3-3 The determination acquisition unit 346 acquires the page count amount from the image data amount and page count amount correspondence table based on the image data amount. Thereafter, the process proceeds to step S3-4.
  • Step S3-4 The determination acquisition unit 346 stores the page count amount in the temporary storage unit. Thereafter, the process proceeds to an end state.
  • the service data storage unit stores the correlation between the maintenance service and the toner usage, displays the sheet limit amount set based on the page reference amount of the image data, and the determination acquisition unit Determines and acquires the page count for the amount of image data related to one page of paper that needs to complete image formation, and the second counter determines the paper count based on the page count acquired by the determination acquisition unit.
  • the image forming apparatus in the above embodiment can be applied to printing, copying, and faxing operations.
  • the image forming apparatus 749 can further include a mode selection setting unit 769 used for selecting a toner use mode.
  • FIG. 27 is a block diagram of a multifunction machine according to a modification of the present invention.
  • the multifunction machine further includes a mode selection setting unit 769 as the image forming apparatus 749, and allows the user to select the toner use mode during the copying operation.
  • the toner use mode includes a monochrome mode for forming a monochrome image, a two-color mode for forming a two-color image, and a four-color mode for forming a four-color image.
  • the determination acquisition unit Used to determine the toner usage mode for one page of paper on which image formation has been completed. Based on the toner usage mode, determination acquisition for acquiring the page count amount corresponding to the paper of the page and relating to the maintenance service is obtained. Department.
  • the page count amount is set to 1, and this determination acquisition unit determines that one page of paper on which image formation has been completed. If the toner usage mode used in step 2 is determined to be the two-color mode, the page count is set to 2, and the determination acquisition unit determines that the toner usage mode used on one page of the paper on which the image has been formed is the four-color mode. In this case, the page count is set to 4.
  • the second counting unit performs cumulative counting on the page count amount acquired by the determination acquiring unit.
  • FIG. 28 is a detailed view of the work flow of the multifunction machine according to the first modification of the present invention.
  • Step S13-0 Select to start selection / start copy operation on the multifunction peripheral, and the multifunction peripheral receives the image formation information, and proceeds to step S13-1.
  • Step S13-1 Select a toner use mode on the multifunction peripheral, and proceed to Step S13-2.
  • Step S13-2 The determination acquisition unit determines the toner usage mode selected by the user. When the determination acquisition unit determines that the mode is monochrome mode, the process proceeds to S13-3. When the determination acquisition unit determines that the mode is two-color mode, the process proceeds to S13-4. When the determination acquisition unit determines that the mode is four-color mode. Proceed to S13-5.
  • Step S13-3 When the page count amount acquired by the determination acquisition unit is 1, the process proceeds to Step S13-6.
  • Step S13-4 If the page count amount acquired by the determination acquisition unit is 2, the process proceeds to step S13-6.
  • Step S13-5 If the page count value acquired by the determination acquisition unit is 4, the process proceeds to step S13-6.
  • Step S13-6 The determination acquisition unit stores the page count amount in the temporary storage unit, and proceeds to the end state.
  • the information stored in the service related information storage unit 624 is the information read and written by the read / write unit 603 from the secure digital card, but the information stored in the service related information storage unit 624 is external It can be what the equipment has sent.
  • FIG. 29 is a block diagram of a multifunction machine according to the second modification of the present invention.
  • the multi-function device 601 installs an external equipment communication unit 604.
  • the external equipment communication unit 604 is used to communicate with the external equipment and is used to receive image formation information transmitted from the external equipment, and stores the image formation information in the temporary storage unit 608.
  • the external equipment communication unit 604 is further used to communicate with other external equipment, paper limit amount, paper use early warning threshold, service contact basic information, service related operation procedure, notification screen, early warning screen, warning screen, Receives service-related information such as service details screen and contact details screen.
  • the read / write unit 603 is the paper limit amount acquired from the external equipment by the external equipment communication unit 604, paper usage early warning threshold, service contact basic information, service related operation procedure, notification screen, early warning screen, warning screen, service content screen
  • the contact detail screen is used to write in the service-related information storage unit 624, and is written into the service-related information storage unit 624 through the paper count amount counted through the second counting unit 605.
  • the external equipment communication unit 604 further transmits the paper count amount to the external equipment.
  • the multi-function device 601 further includes a first counting unit 605 that performs accumulation on a sheet on which one image has been formed.
  • the first counting unit 605 is used to perform accumulation on the sheets on which image formation has been completed, and obtains a sheet accumulation value.
  • the cumulative value is the total amount of sheets on which image formation has actually been performed.
  • the cumulative value is consistently accumulated from the start of use of the multifunction device 601 and is used for determining the performance of the multifunction device 601 or the old and new.
  • FIG. 30 is a work flowchart of the multifunction machine of the second modification of the present invention.
  • the workflow of the multifunction machine is as follows.
  • Step S6-0 The read / write unit 603 reads an image formation signal including the sheet limit amount from the external equipment through at least the external equipment communication unit 604 and stores it in the service related information storage unit 624.
  • Step S6-1 The work to be performed soon by the multifunction device 601 is a print work, a copy work, or a fax work.
  • the process proceeds to step S6-2.
  • the process proceeds to step S6-6.
  • the process proceeds to step S6-10.
  • Step S6-2 reading section 603 reads the paper meter quantities N 2 from in service data storage unit 624 stores in the temporary storage unit 608.
  • Copy function unit receives a copy waiting file from the input unit 611 acquires the paper preset copy quantity N C used for copying, and stores the paper preset copy quantity N C, in the temporary storage unit 608. Thereafter, the process proceeds to step S6-3.
  • Step S6-3 The determination acquisition unit 646 determines the number of types of toner cartridges used in all pages of the paper, and sets the number of types as the page count amount of the page paper.
  • Step S6-4 second counting unit 625 performs the cumulative count for the page meter the quantity of all the pages of the paper, to obtain a sheet actual copy quantity X C waiting for printing documents.
  • Step S6-6 reading section 603 reads the paper meter quantities N 2 from the service data storage unit 624 stores in the temporary storage unit 608.
  • Facsimile function unit receives a fax file from an external equipment, used to obtain a paper preset fax amount N F faxing, and stores the paper preset fax amount N F in the temporary storage unit 608. Thereafter, the process proceeds to step S6-7.
  • Step S6-7 The determination acquisition unit 646 determines the number of types of toner cartridges used in all pages of the paper, and sets the number of types as the page count of the page paper.
  • Step S6-8 second counting unit 625, it performs a cumulative count for a page meter quantity of all of the pages of the paper, to get the paper actually fax amount X F of waiting for printing the document.
  • Step S6-10 reading section 603 reads the paper meter quantities N 2 from the service data storage unit 624 stores in the temporary storage unit 608.
  • Print function unit receives the print waiting document-level machine has transmitted, obtains the paper preset print quantity NP used for printing, and stores the paper preset printing amount N P in the temporary storage unit 608. Thereafter, the process proceeds to step S6-11.
  • Step S6-11 The determination acquisition unit 646 determines the number of types of toner cartridges used on all pages of the sheet, and sets the number of types as the page count amount of the page sheet.
  • Step S6-12 second counting unit 625, performs a cumulative count for a page meter quantity of all of the pages of the paper, to get the paper actually printing the amount X P of waiting for printing the document.
  • Step S6-14 reading and writing unit 603 writes the new paper meter quantity N 2 in the service data storage unit 624, transmits the external equipment. Thereafter, the process proceeds to an end state.
  • FIG. 31 is a detailed view of the work flow of the multifunction machine of the second modification of the present invention.
  • Step S60-1 The multifunction device 601 starts a startup self-check operation, and the determination acquisition unit determines the number of types of toner cartridges used for one page of paper on which image formation has been completed. If the number of types is 1, proceed to step S60-2. If the number of types is 2, proceed to step S60-4. If the number of types is 3, proceed to step S60-6. If there is, the process proceeds to step S60-8.
  • Step S60-2 If the count value acquired by the determination acquisition unit is 1, the process proceeds to step S60-3.
  • Step S60-3 If the page count amount acquired by the determination acquisition unit is 1, the process proceeds to step S60-10.
  • Step S60-4 If the count value acquired by the determination acquisition unit is 2, the process proceeds to step S60-5.
  • Step S60-5 If the page count amount acquired by the determination acquisition unit is 2, the process proceeds to step S60-10.
  • Step S60-6 When the count value acquired by the determination acquisition unit is 3, the process proceeds to Step S60-7.
  • Step S60-7 If the page count amount acquired by the determination acquisition unit is 2, the process proceeds to step S60-10.
  • Step S60-8 If the count value acquired by the determination acquisition unit is 4, the process proceeds to step S60-9.
  • Step S60-9 If the page count amount acquired by the determination acquisition unit is 4, the process proceeds to step S60-10.
  • Step S60-10 The determination acquisition unit stores the page count amount in the temporary storage unit and proceeds to the end state.
  • the flowchart in FIG. 31 is a detailed description of step S6-3, step S6-7, and step S6-11 in FIG.
  • FIG. 32 is a block diagram of the multifunction machine according to the fourth embodiment of the present invention.
  • the multi-function device 849 uses at least one of a plurality of types of toner cartridges used to store toner as one image forming apparatus, and completes image formation by printing, copying and faxing, respectively.
  • the printing unit includes a printing function unit 841 and an image forming unit 823.
  • the copying unit includes a copying function unit 842 and an image forming unit 823.
  • the fax unit includes a fax function unit 843 and an image forming unit 823.
  • the image forming unit 823 includes four types of toner cartridges, a gray toner cartridge 844C, an orange toner cartridge 844M, a yellow toner cartridge 844Y, and a black toner cartridge 844K.
  • the service data storage unit 845 is used to store information input from the outside of the image forming apparatus.
  • the information includes a service limit corresponding to a maintenance service provider and a paper limit amount related to maintenance service and toner use.
  • Information, notification screen, early warning screen, warning screen, service content screen, contact details screen, operation program related to the service having the counting function, correspondence table between the number of types and the page count amount, and the like are included.
  • the information input from the outside is information recorded on the secure digital card 830.
  • Secure Digital Card 830 (Secure Digital Memory Card, abbreviated as SD memory card) is issued by a maintenance service provider and stores information related to the maintenance service of the MFP 849 and the use of toner cartridges. Includes a paper limit amount, a paper count amount, an early warning threshold for paper use, service contact basic information and service contact detailed information related to a maintenance service provider, and the like.
  • the secure digital card 830 is prepaid, and the user must purchase the secure digital card 830, and only after the secure digital card 830 is inserted into the corresponding multi-function device 849, the printing function and the copying function are provided. It is possible to normally use all the functions of the multifunction device 849 including the maintenance function corresponding to the type of the secure digital card 830.
  • the Secure Digital Card 830 includes an SD memory card for toner cartridge replacement service provided free of charge by the maintenance service provider and toner cartridge replacement provided only when the user pays a fee.
  • the maintenance service provider will run out of the toner in the toner cartridge or the toner cartridge cannot be used normally. Provides toner for free. If the user purchases an SD memory card for toner cartridge replacement service that is provided for the first time and the maintenance service is provided, the user pays an additional fee to the maintenance service provider and purchases the toner cartridge. Can also purchase toner cartridges from other suppliers.
  • the paper limit amount is the maximum amount of paper used by the user that the Secure Digital Card 830 purchased by the user allows, corresponds to monochrome image formation, is related to the use of maintenance services and toner cartridges, and is displayed. What is done is the maximum amount of paper for monochrome image formation that the user can perform.
  • the secure digital card 830 is divided into an SD memory card with 120,000 pages, an SD memory card with 300,000 pages, and an SD memory card with 600,000 pages depending on the difference in paper limit.
  • the sheet limit amount is used as a sheet use limit amount.
  • the paper limit is 120,000 pages, that is, when this user only forms monochrome images and the actual amount of paper consumed is less than 120,000 pages, the user is normal. You can enjoy maintenance services such as cleaning and parts adjustment. If this user only forms monochrome images and the total amount of paper actually consumed is 120,000 pages or 120,000 pages or more, the maintenance service ends and the user cannot enjoy the maintenance service described above. All functions cannot be used. Only when the user purchases the secure digital card 830 again and uses it for the multi-function device 849, the user can continue to receive the maintenance service provided by the maintenance service provider.
  • the 300,000-page SD memory card has a limit of 300,000 pages, that is, when the user only performs monochrome image formation and the actual amount of paper consumed is less than 300,000 pages, the maintenance service can be enjoyed. In other cases, the service cannot be enjoyed, and all the functions of the MFP 849 cannot be used. If the user wishes to continue the service, he must purchase a new secure digital card 830.
  • the 600,000 page SD memory card has a limit of 600,000 pages, and the maintenance service included in it is the same as above.
  • the paper counting amount is the cumulative amount of paper already consumed at the present time when the user only forms a monochrome image.
  • the multi-function device 849 updates the paper count and writes it in the service data storage unit 845. In this way, before the user performs a monochrome image forming operation that consumes the next sheet, the total amount of sheets already consumed at the present time is always acquired.
  • the number of sheets counted is determined by the multi-function device 849 as the current maintenance service status.
  • the multi-function device 849 determines that the current maintenance service has already ended, and stops using some functions. If a user purchases a new secure digital card 830, all functions can be used and further maintenance services can be enjoyed.
  • the paper count amount is used as the actual paper usage amount.
  • the paper usage early warning threshold value is a reference value that the multi-function device 849 determines that the current maintenance service state is about to end.
  • the paper usage early warning threshold value and the paper limit amount are 95%. If the paper count consumed by this user is equal to or greater than the paper usage early warning threshold, the MFP 849 will determine that the current maintenance service will soon be finished, and the user Prompts the customer to contact the maintenance service provider in a timely manner, to prevent the maintenance service from ending due to the user's carelessness, and further ending the maintenance service makes it impossible to use all the functions of the MFP 849, which inconveniences the user. And avoid incurring losses.
  • Service contact information is information such as how to contact a maintenance service provider, and includes basic service contact information and detailed service contact information.
  • the service contact basic information includes the company name and contact telephone number of the maintenance service provider.
  • the service contact details include contact information such as the maintenance service provider's fax number, location, and email address to help the user contact the maintenance service provider in multiple ways. If this user must purchase a new secure digital card 830 or if the MFP 849 fails and maintenance is required, the user will immediately contact the maintenance service provider through the displayed service contact information. This eliminates the need to separately search for a maintenance service provider that the maintenance service provides, thereby saving the maintenance service management cost.
  • the read / write unit 831 corresponds to the model of the secure digital card 830, is used to identify the secure digital card 830, and reads and writes information stored in the secure digital card 830 and the service data storage unit 845.
  • the read / write unit 831 reads the information recorded on the secure digital card 830 into the service data storage unit 845.
  • the read / write unit 831 can read the paper limit amount, the paper use early warning threshold value, and the paper count amount at the end of the previous image forming operation.
  • the read / write unit 831 After completion of the current image forming operation, the read / write unit 831 writes the paper count amount including the amount of paper consumed in the current image forming operation in the service data storage unit 845 and the secure digital card 830.
  • the read / write unit 831 further reads the service contact basic information and the service contact detailed information, displays the information through the display unit 838, notifies the user, and prompts the user to contact the maintenance service provider as necessary.
  • the communication unit 832 is used to receive a print-waiting document transmitted from the host machine, acquires a paper preset print amount used for printing based on the print-waiting document, and stores the paper preset print amount in the temporary storage unit 836. To do.
  • the paper preset print amount is the total number of paper pages of the print waiting document. Since the paper counting amount and the paper limit amount are counted based on monochrome image formation, the image forming cost for multiple colors is higher than that for monochrome image formation. It is necessary to convert to the actual printing amount of paper counted based on this.
  • the second counting unit 860 uses the paper actual print used when the monochrome image formation is completed based on the paper preset print amount. After calculating the amount, the actual print amount of the sheet is stored in the temporary storage unit 836.
  • the input unit 839 is used to input a copy-waiting file, acquires a paper preset copy amount used for copying based on the copy-waiting file, and stores the paper preset copy amount in the temporary storage unit 836.
  • the paper preset copy amount is the total number of paper pages of the copy waiting file. Similar to the paper preset print amount, when the copy image formation after the copy unit is a multi-color image formation, the second counting unit 860 finished the monochrome image formation based on the paper preset copy amount. The paper actual copy amount to be used is calculated, and then the paper actual print amount is saved in the temporary storage unit 836.
  • the scan unit is used to receive scan information from the external connection device, and stores the scan information in the temporary storage unit 836.
  • the fax function unit 843 is used to receive a fax file sent from the host machine, obtains a paper preset fax amount to be used for faxing based on a fax waiting file, and stores the paper preset fax amount in the temporary storage unit 836. save.
  • the paper preset fax amount is the total number of paper pages of the fax file.
  • the second counting unit 860 forms the monochrome image used for completion based on the paper preset fax amount.
  • the actual paper fax amount is calculated, and then the actual paper fax amount is stored in the temporary storage unit 836.
  • the toner cartridge is used to store toner capable of forming an image on a sheet.
  • the maintenance service provider can provide a free or paid toner cartridge replacement maintenance service for the user. After the end of this maintenance service, the user can freely select the type of maintenance service to be renewed.
  • the user If the user chooses a maintenance service for free replacement of the toner cartridge, the user must purchase a secure digital card 830 corresponding to the maintenance service for free replacement of the toner cartridge, and if a maintenance service for replacement of the toner cartridge is selected, The user must purchase the secure digital card 830 corresponding to the maintenance service for the replacement of the toner cartridge, and the maintenance service provider replaces the corresponding toner cartridge based on the type of the secure digital card 830 purchased by the user. Service can be provided. There are four types of toner cartridges, a gray toner cartridge, an orange toner cartridge, a yellow toner cartridge, and a black toner cartridge, respectively.
  • the printing function unit 841 is used to perform a printing operation based on an instruction from the control unit 837.
  • the copy function unit 842 is used to perform a copy operation based on an instruction from the control unit 837.
  • the fax function unit 843 is used to perform a fax operation based on an instruction from the control unit 837.
  • the print function unit 841, the copy function unit 842, and the fax function unit 843 all perform image formation using the image forming unit 823.
  • the image forming unit 823 also includes a toner cartridge.
  • the first counting unit 833 is used to perform cumulative counting on completed image forming sheets. Once the multifunction device 849 is activated, the first counting unit 833 starts accumulating the actual paper consumption. The number of times the multifunction device 849 is used is determined based on the actual consumption, and the user and the maintenance service provider infer the performance status of the multifunction device 849 and the old and new conditions based on the number of times of use.
  • the second counting unit 860 counts the paper that has finished the image forming unit in order to limit the use of the paper within the paper limit amount, and obtains the paper count amount corresponding to the use of one toner cartridge.
  • the read / write unit 831 reads the paper count amount stored in the service data storage unit 845 and sends it to the second counting unit 860.
  • the second counting unit 860 performs a cumulative count on the paper count amount based on the page count amount acquired by the determination acquisition unit 846.
  • the second counting unit 860 sets the sum of the paper counting amount before printing and the actual paper printing amount related to the current printing work as a new paper counting amount, and sends it to the read / write unit 831.
  • the read / write unit 831 writes the updated paper count amount in the service data storage unit 845 and the secure digital card 830.
  • the actual paper printing amount corresponds to monochrome image formation.
  • the second counting unit 860 sets the sum of the paper counting amount before copying and the actual paper copying amount related to the current copying operation as a new paper counting amount, and sends it to the read / write unit 831.
  • the read / write unit 831 writes the updated paper count amount in the service data storage unit 845.
  • the actual copy amount of paper corresponds to monochrome image formation.
  • the second counting unit 860 sets the sum of the paper count before the fax and the actual paper fax amount related to the current fax work as a new paper count, and sends it to the read / write unit 831.
  • the read / write unit 831 writes the updated paper count amount in the service data storage unit 845.
  • the actual paper fax amount corresponds to monochrome image formation.
  • the temporary storage unit 836 stores the paper preset printing amount acquired by the communication unit 832, the paper preset copy amount acquired by the input unit 839, the paper preset fax amount acquired by the fax function unit 843, and the actual paper calculated by the second counting unit 860. Used to temporarily store information such as the print amount, actual paper copy amount, and actual paper fax amount.
  • the determination acquisition unit 846 is used to determine the number of types of toner cartridges used on all pages of the paper on which image formation has been completed, and acquires the page count amount using the number of types as the count value of the page paper.
  • FIG. 33 is a correspondence table between the number of types and the page count amount according to the fourth embodiment of the present invention.
  • the service data storage unit further stores a correspondence table between the number of types and the page count amount. As shown in FIG. 2, when the determination acquisition unit 846 determines that one toner cartridge is used, when the number of types is 1, the page count amount is 1, and the determination acquisition unit 846 When it is determined that the toner cartridge is used, when the number of types is 2, the page count is 2, and when the determination acquisition unit 846 determines that three toner cartridges are used, the number of types is 3. At this time, the page count amount is 3, and when the determination acquisition unit 846 determines that four toner cartridges are used, the page count amount is 4 when the number of types is 4.
  • the second counting unit 860 performs a cumulative count on the paper count amount based on the page count amount acquired by the determination acquisition unit 846.
  • the second counting unit 860 calculates the page count amount corresponding to all the pages of the paper in the file requiring image formation and related to the maintenance service, and then calculates the page count of all pages.
  • the sum of the quantities is used as the actual sheet count of the file, and the actual sheet count is added to the count before the image formation to obtain a new sheet count.
  • the paper initial count amount is one of a paper preset print amount, a paper preset copy amount, and a paper preset fax amount.
  • Paper preset print quantity is displayed as N P
  • the paper preset copy quantity are displayed as N C
  • paper preset fax amount is displayed as N F.
  • the sheet actual count amount displays one of the sheet actual print amount, the sheet actual copy amount, and the sheet actual fax amount. Indeed print quantity paper is displayed as X P, actual copying weight paper, is displayed as X C, the actual fax weight sheet is displayed as X F.
  • n the initial count value of the paper
  • X 1 displays the page count value of the first page
  • X 2 is the page of the second page Displays the count amount ....
  • X n-1 indicates the page count amount of the second page from the end
  • X n indicates the page count amount of the last one page
  • XY is the page count amount of any one of the pages
  • Y is any one of 1, 2,..., N ⁇ 1 and n.
  • XY corresponds to the number of types and the number is 1
  • X Y 1
  • XY corresponds to the number of types and if the number is 2
  • X Y 2 Yes
  • XY corresponds to the number of types and the number is 3
  • X Y 3
  • N N + X.
  • the left N in the equation is the paper count after completion of image formation at this time
  • the right N in the equation is the paper count before completion of image formation at this time
  • X is the second count This is the actual sheet count X of the file that has been subjected to the image forming operation at this time, calculated by the counting unit 860.
  • the comparison unit 834 reads the paper count amount, paper limit amount, and paper usage early warning threshold value from the service data storage unit 845, compares the paper count amount with the paper limit amount, obtains the remaining paper amount, and further The count amount and the paper usage early warning threshold value are compared with each other.
  • the comparison unit 834 further reads the actual paper print amount, actual paper copy amount, or actual paper fax amount from the temporary storage unit 836, and compares the actual paper print amount, actual paper copy amount, or actual paper fax amount with the remaining paper amount.
  • the comparison result is obtained, and the operation control unit 840 controls the next operation of the printing unit, the copy unit, or the fax unit based on the comparison result.
  • the display unit 838 adopts at least the paper limit amount, paper count amount, paper remaining amount, and service contact basic information, and displays a notification screen, an early warning screen, a warning screen, a service content screen, and a contact details screen, respectively.
  • the status of the maintenance service related to the maintenance service is displayed on the notification screen, the early warning screen, and the warning screen, respectively.
  • FIG. 34 is a schematic diagram of the notification screen according to the fourth embodiment of the present invention.
  • the notification screen 80 is used to notify the user of the status of the maintenance service related to the current paper use.
  • the notification screen 80 has a message “currently providing maintenance service”, and presents to the user that the MFP displayed on the notification screen 80 is currently providing the maintenance service.
  • image forming work such as printing work, copying work or faxing work can be performed with peace of mind.
  • the user can contact the maintenance service provider to obtain a maintenance service.
  • the secure digital card 830 purchased by the user includes a toner cartridge free service, when the toner of this multifunction machine is used up, the user will contact the maintenance service provider and provide a toner cartridge free service. You can enjoy it.
  • Announcement screen 80 also displays the paper count, paper limit and paper remaining, and is used to show the user the paper usage status related to the maintenance service in real time, allowing the user to print, copy or fax.
  • the maintenance service status of the used multifunction machine 849 can be understood in a timely manner to prevent the user from forgetting to renew the maintenance service contract.
  • the notification screen 80 further displays the basic service contact information of the maintenance service provider including the company name and contact phone number of the maintenance service provider. If the MFP 849 fails or after the maintenance service ends, the user can perform the same maintenance. Helps to contact service providers in a timely manner, and provides maintenance services as soon as possible so that users' normal operations are not affected.
  • FIG. 35 is a schematic diagram of the early warning screen of Example 4 of the present invention.
  • the early warning screen 81 is used to warn the user in advance that the maintenance service will end soon.
  • the early warning screen 81 has a message that “Maintenance service will be terminated soon. Please renew the contract as soon as possible.”
  • the maintenance service is a kind of maintenance service.
  • the early warning screen 81 also displays the paper count, paper limit, paper remaining and basic service contact information of the maintenance service provider, notifies the user that the maintenance service will end soon, and the user contacts the maintenance service provider. Secure enough time to take.
  • FIG. 36 is a schematic diagram of a warning screen according to the fourth embodiment of the present invention.
  • the warning screen 82 is used to warn the user that the maintenance service has already ended. Warning screen 82 has the message “Maintenance service has already ended. Printing and copying cannot be performed at this time. Please contact the following company” and the maintenance service has already ended. If the user purchases the secure digital card 830 again and renews the maintenance service contract, the user is notified that the print function unit 841 and the copy function unit 842 can be used normally.
  • the notification screen 80, the early warning screen 81, and the warning screen 82 further include a contact detail selection key, that is, a message “other contact method” displayed on the notification screen 80, the early warning screen 81, and the warning screen 82, respectively.
  • the contact detail selection key is used to make the user confirm the service contact detail information.
  • the display unit 838 displays a contact details screen.
  • FIG. 37 is a schematic diagram of a contact details screen according to the fourth embodiment of the present invention.
  • the contact details screen 83 is used to notify the service contact details information of the maintenance service provider, and the service contact details information includes a company name, a contact telephone number, a fax number, a location, and an e-mail address. Etc. to help users contact the maintenance service provider in multiple ways.
  • the notification screen 80, the early warning screen 81, and the warning screen 82 further include a service content selection key, that is, a message “service content” displayed on the notification screen 80, the early warning screen 81, and the warning screen 82, respectively.
  • the service content selection key is used to make the user confirm information on the service content provided by the maintenance service provider. After this service content selection key is selected, the display unit 838 displays a service content screen.
  • FIG. 38 is a schematic diagram of the service content screen according to the fourth embodiment of the present invention.
  • the service content screen 84 is used to notify the content of the maintenance service that the user can enjoy.
  • the service content includes free replacement of toner cartridges, free cleaning, replacement of fixing rollers, free provision of paper, free visit service (once every 100,000 pages), and the like.
  • the service content corresponds to the service purchased by the user, and varies depending on the type of the secure digital card 830 purchased by the user.
  • the operation control unit 840 is used to control the operation of the printing unit, copy unit, and fax unit.
  • the comparison unit 834 performs a comparison, and if the paper count amount is equal to or exceeds the paper limit amount, the operation control unit 840 stops the operation of the printing unit and the copy unit. And control so that the fax unit maintains a working state.
  • the notification unit When the notification unit performs the startup self-check of the MFP, the current maintenance service status has been executed normally or has already been completed based on the comparison result regarding the paper limit amount and paper count amount compared by the comparison unit 834
  • the user stopped the printing unit and the copying unit by notifying the user of the service contact basic information, because the maintenance service was terminated, and the MFP 849 was malfunctioning. Make sure the user understands that this is not the case, and contact the maintenance service provider in a timely manner so that they can continue to receive maintenance services.
  • the notifying unit can notify the user by a plurality of methods such as voice and screen display that the printing unit and copy unit operations have been stopped because the maintenance service has already ended.
  • the notification unit notifies the user by screen display, it is the display unit 838 that determines the notification unit.
  • FIG. 39 is a detailed view of the work flow of the multifunction machine according to the fourth embodiment of the present invention.
  • Step S14-0 The multifunction device receives the image formation information transmitted from the host device. Thereafter, the process proceeds to step S14-1.
  • Step S14-1 The multifunction device allows the user to select the toner use mode. Thereafter, the process proceeds to step S14-2.
  • Step S14-2 The determination acquisition unit determines the toner usage mode selected by the user. If the determination acquisition unit determines that the mode is monochrome mode, the process proceeds to S14-3. When the determination acquisition unit determines that the two-color mode is selected, the process proceeds to S14-4. When the determination acquisition unit determines that the four-color mode is selected, the process proceeds to S14-5.
  • Step S14-3 When the page count amount acquired by the determination acquisition unit is 1, the process proceeds to Step S14-6.
  • Step S14-4 When the page count amount acquired by the determination acquisition unit is 2, the process proceeds to Step S14-6.
  • Step S14-5 When the page count value acquired by the determination acquisition unit is 4, the process proceeds to Step S14-6.
  • Step S14-6 The determination acquisition unit stores the page count amount in the temporary storage unit and proceeds to the end state.
  • the service data storage unit stores a sheet limit amount corresponding to the use of one toner cartridge in relation to the maintenance service and the use of toner
  • the determination acquisition unit determines the page count amount.
  • the second counting unit obtains the paper count amount by performing a cumulative count on the paper count amount based on the page count amount acquired by the determination acquisition unit. It is possible to accurately calculate the actual consumption of the service, which helps to balance the profits of maintenance users and maintenance service providers.

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CN106339188B (zh) * 2016-08-31 2019-08-02 安徽天斯努信息技术股份有限公司 一种自助打印设备的印量统计方法及相关设备
CN110162280B (zh) * 2019-05-23 2022-02-18 宜春宜联科技有限公司 一种打印机耗材管理系统及方法

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Publication number Priority date Publication date Assignee Title
JP2002067451A (ja) * 2000-09-01 2002-03-05 Casio Electronics Co Ltd ネットワーク課金システム
JP2003021987A (ja) * 2001-07-05 2003-01-24 Ricoh Co Ltd 画像形成装置および課金額算出方法
JP2004007467A (ja) * 2002-03-25 2004-01-08 Ricoh Co Ltd 画像形成装置および遠隔管理システム
JP2007140816A (ja) * 2005-11-17 2007-06-07 Seiko Epson Corp 印刷装置を対象とした保守契約の更新管理装置及び方法
JP2010124342A (ja) * 2008-11-21 2010-06-03 Murata Machinery Ltd 画像形成装置及び画像形成方法

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002067451A (ja) * 2000-09-01 2002-03-05 Casio Electronics Co Ltd ネットワーク課金システム
JP2003021987A (ja) * 2001-07-05 2003-01-24 Ricoh Co Ltd 画像形成装置および課金額算出方法
JP2004007467A (ja) * 2002-03-25 2004-01-08 Ricoh Co Ltd 画像形成装置および遠隔管理システム
JP2007140816A (ja) * 2005-11-17 2007-06-07 Seiko Epson Corp 印刷装置を対象とした保守契約の更新管理装置及び方法
JP2010124342A (ja) * 2008-11-21 2010-06-03 Murata Machinery Ltd 画像形成装置及び画像形成方法

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