WO2012034153A1 - Procédé de fonctionnement d'appareils automatiques de stockage pour la distribution d'objets à une pluralité de personnes, ainsi qu'appareil automatique de stockage correspondant - Google Patents

Procédé de fonctionnement d'appareils automatiques de stockage pour la distribution d'objets à une pluralité de personnes, ainsi qu'appareil automatique de stockage correspondant Download PDF

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Publication number
WO2012034153A1
WO2012034153A1 PCT/AT2011/000375 AT2011000375W WO2012034153A1 WO 2012034153 A1 WO2012034153 A1 WO 2012034153A1 AT 2011000375 W AT2011000375 W AT 2011000375W WO 2012034153 A1 WO2012034153 A1 WO 2012034153A1
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WO
WIPO (PCT)
Prior art keywords
accessibility
control system
authorized
compartment
persons
Prior art date
Application number
PCT/AT2011/000375
Other languages
German (de)
English (en)
Inventor
Günther BECKERLE
Christian Hummer
Original Assignee
Keba Ag
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Keba Ag filed Critical Keba Ag
Priority to EP11781725.4A priority Critical patent/EP2616998A1/fr
Priority to CA 2813324 priority patent/CA2813324A1/fr
Priority to US13/821,340 priority patent/US20130198101A1/en
Publication of WO2012034153A1 publication Critical patent/WO2012034153A1/fr

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F17/00Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/10Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
    • G07F17/12Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
    • G07F17/13Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned the containers being a postal pick-up locker
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F7/00Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G07F7/08Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means
    • G07F7/12Card verification

Definitions

  • the invention relates to a method for operating storage machines for the distribution of objects, in particular of goods or postal items, to a plurality of persons, as well as a correspondingly designed storage machines, as indicated in the preamble of claim 1 and 24 respectively.
  • vending machines in the sense of vending machines are known from the prior art in numerous designs.
  • Various goods offered for sale are kept in stock in a stack or in individual compartments of the storage machine.
  • a basically unrestricted group of people can select from the fixed predefined range of goods and purchase by paying a fee, in particular by paying the corresponding purchase price, each selected product and remove it from the vending machine.
  • the operator of these vending machines usually does not know the respective group of persons or buyers after an anonymous purchase or an anonymous pick-up of the goods offered for sale takes place.
  • An embodiment of such a vending machine is disclosed inter alia in EP 0 749 101 A2.
  • Such vending machines are designed as so-called "stand-alone units", wherein they have no data connection or no communication interfaces for the remote transmission of data or information.
  • a vending machine or sales system with a data communication interface is known for example from DE 41 30 033 AI.
  • a sales system is proposed in which a compartment with a predetermined number of compartments is arranged in a room, which compartments each have a lockable by a locking device door.
  • At least one terminal is arranged away from this room and connected via a line to a computing unit.
  • the terminal distanced from the specialist unit has a display device.
  • a merchant of goods enters information about the compartment occupancy at the terminal assigned to him.
  • the arithmetic unit displays on the display device, which compartment was reserved for the storage of the ordered goods, or alternatively indicates that no compartment is available to hold the ordered goods.
  • DE 41 34 410 A1 also describes a sales system in which a compartment unit with a predetermined number of compartments is accommodated in a room, which compartments each have a lockable by a locking device door.
  • the specialized unit is equipped with a computing unit, which arithmetic unit is assigned an offer device which has at least one storage device in which text and / or image information about goods offered in certain compartments can be stored. Subjects of the subjects containing the corresponding goods as well as the prices of these goods can be assigned to the text and / or image information.
  • the offer means can be communicated via an input device for reserving a subject an offer number associated with a text and / or image information and information for identifying a customer.
  • WO 2005/111954 A1 and WO 2006/032067 A1 which are assigned to the Applicant, describe automatic storage machines for objects, which storage machines each have a compartment arrangement with a plurality of compartments.
  • such a storage machine has a central, predetermined access opening in its machine housing, which is provided by means of an automatically adjustable closure device to enable access to a particular single compartment or to a specific group of adjacent subjects or to prevent.
  • an automatically adjustable closure device to enable access to a particular single compartment or to a specific group of adjacent subjects or to prevent.
  • various safety systems have been proposed to achieve far-reaching, increased personal safety and one Danger to persons due to automated processes of the machine or to the automatically activatable motion drives.
  • WO 01/31827 A2 describes a system and a method for the temporally decoupled transfer of items between a distributor or deliverer of items and various recipients of individually assigned items.
  • a storage machine is selected from a plurality of mutually networked storage machines, wherein this selection is carried out, for example, as a function of a place of residence or specifications of the known recipient.
  • the corresponding deliverer then transports and transfers the respective item at any time in the selected storage machine.
  • the object to be delivered is identified at the storage machine and also the scheduled recipient or addressee is recorded in a database.
  • the object to be handed over is then temporarily taken up in a place known to the control system of the storage machine in the storage machine.
  • the recipient receives a request to remove the deposited item from the storage machine.
  • the automatic storage machine checks whether a previously deposited item ready for collection can be handed over to a specific collector and, in the event of a positive check, releases the item to the respective recipient or collector.
  • Such a system is suitable for the transfer of items, in particular postal items or other goods, between a delivery organization and a large number of people who either regularly or even sporadically receive postal items.
  • time decoupling between delivery process and pickup is in many cases for the recipient of shipments of advantage.
  • the appropriate distribution system is satisfactory only for a limited group of people.
  • DE 44 43 018 AI describes a method for ordering goods, in which in a means of transport, such as an aircraft, a ship or a railroad, an offer device, a selection device and a transmitting device are provided.
  • a means of transport such as an aircraft, a ship or a railroad
  • an offer device By means of the selection device and the offer device, goods can be offered to a buyer and selected by the buyer as needed.
  • the corresponding commodity information is combined with a buyer identification as well as with information about the desired destination of the buyer to the transmitting device and sent from this via a data transmission path to a central receiving device.
  • the central receiving device is connected via further data transmission paths with several assembly and pickup stations at various possible destination locations.
  • the loading and unloading stations each comprise a warehouse and at least one dispensing device, via which the buyer can pick up the goods selected by him with the selection device after his identification at the destination. This will enable a purchaser to use a period of time already available during the use of a means of transport to order goods and to use the goods at a place remote from the place of delivery and ordering of the goods, the purchaser's living area not having any Role play.
  • US 2003/0025590 A1 discloses a data-networked system having a plurality of locally distributed storage machines, which storage machines each have a plurality of storage compartments.
  • This system allows an unlimited group of buyers to order goods online at a selected supplier and to place the ordered goods in a vending machine specified by the buyer. The buyer will then be informed of the delivery of the ordered goods and can pick up these goods at a time chosen by him. While the order is made by the buyer, the buyer may provide the vendor with specific criteria, such as the desired size of the goods ordered, the refrigeration of perishable goods, or a maximum height of the compartment to accommodate physically impaired persons.
  • the control system searches for a corresponding, freely available storage compartment in the storage machine at the desired location. After the order has been made, the provider gives appropriate delivery instructions to a delivery company, these instructions preferably being placed directly on the package.
  • the disadvantage here is that the delivery company or the deliverer of the goods and also the provider of goods receives personal information about the buyer.
  • the present invention has for its object to provide a method for operating storage machines for the distribution of items, in particular goods or postal items, which a maximum person or User group should facilitate the use of a transfer and acceptance system for objects with temporal decoupling of the transfer and acquisition process. In particular, information about possible personal impairments should only be accessible to a defined or authorized group of persons.
  • Another object of the invention is to provide a corresponding storage machine.
  • This object is achieved by a method according to the features specified in claim 1. This ensures that a temporally decoupled Zustell- and picking up of objects, in particular of goods or postal consignments made is light or can run without the deliverer of the corresponding object and the respective authorized recipient at the same time in the same place have to be.
  • it is achieved by incorporating storage machines into the delivery and collection process that an authorized deliverer can securely store the corresponding items in a selected storage machine at a desired, relatively freely determinable time, and then an authorized collector or recipient of the respective item Item can take over the temporarily deposited object to a desired by him, relatively freely determinable time or pick up.
  • the technical components of the storage machine or of the entire system which comprises a plurality of interconnected automatic storage machines, offers considerable economic, environmental and customer-specific advantages, in particular with regard to the delivery or transfer of postal items, such as parcels or letters.
  • An essential aspect of the method according to the invention is that it makes it possible for a comparatively large or as large a group of people as possible to be able to use the corresponding delivery and pick-up system at all or to be able to use it relatively comfortably. In particular, this also makes it possible for persons with physical impairment to obtain good accessibility or a relatively easy accessibility of the respective deposited or temporarily deposited object or to be guaranteed.
  • the operating method according to the invention can, if necessary, also be suitable for those persons or offer those persons improved services which place increased demands on the ease of use of the distribution system.
  • the method described for operating automatic storage machines for the distribution of objects, the corresponding distribution system a relatively larger group of people opened or made particularly interesting, whereby the economics of such a system for the operator can be increased.
  • control system stores or specifies in advance which recipients or collectors of objects have requested a special status or a prioritized subject assignment.
  • the deposit of a corresponding status by the respective user or collector in a remotely accessible database of the control system is the basis for the generation of appropriate control instructions and control processes and can This guarantees high availability and system reliability.
  • the measures according to claim 2 are advantageous, since this results in an allocation of the receiving compartments to different reachability classes, which data or control technology can be managed relatively simply.
  • a higher classification of the individual storage compartments of a compartment arrangement makes it possible to meet relatively well any increased comfort needs and / or various physical handicaps of persons.
  • Another useful classification of the shelves of the subject arrangement is in
  • Claim 3 specified.
  • data and control engineering expenses are kept relatively low and still a relatively optimal or favorable classification or grouping of the respective receiving compartments is achieved.
  • the appropriately defined altitude zone on the one hand, it makes it relatively easy for a group of people with increased comfort requirements and, on the other hand, a group of people with physical impairments, such as persons with wheelchairs or persons with leg, cross or shoulder discomfort, to pick them up To receive the object or to remove it from the respective receptacle.
  • the measures according to claim 4 which can be used alternatively or in combination to a height classification, different accessibility classes or at least two zones of different accessibility can be determined.
  • the horizontal distance of a receiving compartment with respect to a Central operating unit or in relation to the user interface of the storage machine represent a criterion for good accessibility and, for example, moderate or relatively poor accessibility.
  • receiving compartments which are relatively far away from the control unit of a storage machine, relatively disadvantageous. This especially if a repeated change of position between the operating unit and the respective receiving compartment is required.
  • the control system automatically offers or unlocks a plurality of free receptacles of different size in the respectively adequate zone or accessibility class.
  • the deliverer can then select a suitable or corresponding compartment by simple, visual size comparison and store and close the object to be deposited in it. In addition, this avoids that objects with prioritization with respect to the later accessibility or accessibility, in storage compartments are stored with a wrong or inappropriate accessibility class for a pickup.
  • the measures according to claim 8 as a largely automated classification or relatively rapid allocation of storage compartments corresponding accessibility class can be made. In particular, erroneous operations or miscalculations due to carelessness of a delivery person can be almost excluded.
  • the measures according to claim 9 it is ensured that a largely automated or automation-assisted assignment of items or programs and available, adequate storage compartments takes place.
  • special data protection provisions may be taken into account in a simple manner, depending on the optionally provided and correspondingly allocated or individually assigned access rights or read rights or codes of information in the database.
  • the measures according to claim 11 are also of particular advantage since a registered user or recipient of items or items can determine or determine, as required, which accessibility classes or storage compartments for the depository n ist of objects or consignments to be released or blocked.
  • the respective deliverer can then store the respective items optionally in a free receptacle of the corresponding reachability class.
  • a registered recipient in a database which is accessible, for example via an Internet portal lent
  • the different accessibility classes can unlock or lock
  • a high level of service is offered, which significantly increases the user acceptance of the system.
  • this setup option for the respective group of persons or users minimizes the problem of delayed registrations or incorrect settings.
  • the further measures according to claim 13 can also be advantageous since, in the event of missing status information about a user of the distribution and pick-up system, this automatically assumes a status corresponding to a physical impairment for the respective recipient or recipient. This ensures that a recipient or recipient, whose status is unknown with respect to any physical impairments, receives a receiving compartment from the outset, from which the object to be removed can be removed relatively easily or comparatively conveniently.
  • Another particular advantage of this measure lies in the fact that generation or accumulation of data about possible physical impairments is avoided if only information about whether a particular user or recipient is stored in the control system or in a corresponding database system All subjects of the subject arrangement can easily reach or operate.
  • the measures according to claim 15 are also advantageous, since this makes it possible for a delivery agent or delivery company to influence both the location or the installation area of a storage machine and to reserve in advance the corresponding accessibility class of storage compartments. This also avoids unnecessary or inconsequential delivery trips, resulting in time and cost savings. In addition, a reduction of C0 2 emissions can be achieved thereby.
  • the measures according to claim 16 or 17 are also of particular advantage.
  • various provisions of data protection are complied with, since the machine-readable identifier contains the corresponding information in coded form, so that no plain text information is transmitted on the corresponding item or item to be transferred Object are necessary.
  • the reading out of the corresponding information or identifiers can take place in such a way that, for example, a deliverer of the article or the corresponding item of mail does not receive any information as to whether the authorized person or recipient has a status with regard to physical impairments.
  • Another advantage of this embodiment is that the corresponding information is bound, inter alia, to the object or to the object to be transferred, so that a far-reaching, data-technical networking is not absolutely necessary.
  • the object to be delivered or the corresponding mail item is thus quasi itself the key or the release means for the assignment into a receiving compartment with a certain accessibility.
  • An advantageous development is characterized in claim 18. This advantageously achieves that the respective recipient or a legitimate collector can already estimate on the basis of the notification, which is preferably an electronic pickup notification by SMS or e-mail, whether he has the corresponding item, in particular a parcel , even pick up easily, or whether he may be dependent on the help of a third party. As a result, these measures contribute to achieving the smoothest possible collection process.
  • the notification is preferably an electronic pickup notification by SMS or e-mail
  • Another advantage is the development according to claim 19, since thereby the authorized Abho- 1er or receiver in case of difficulties in the receipt of objects or objects in place or via a corresponding Internet portal, a rearrangement of the corresponding object in a receptacle cause another reachability class. This further improves the ease of servicing and the suitability for everyday use of the corresponding automatic system.
  • such a system can be used as conveniently as possible for a comparatively high number of persons.
  • such a system can provide increased customer friendliness.
  • a development according to claim 20 is advantageous because opening or unlocking operations can be prevented, provided that the corresponding object can be seen for the collector or receiver at an unfavorable position of the compartment arrangement. This means that on the part of the person collecting the goods before the unlocking or before the availability of accessibility to the respective object can be rescheduled and a transfer to a receptacle of other reachability class or better accessibility can be requested. This request is entered directly into the control system of the automatic network or the storage machine, so that an authorized-access deliverer in the course of a subsequent or soon-to-be delivery process can make the appropriate transfer to another receptacle.
  • FIG. 1 shows an embodiment of a storage machine which can be operated according to the invention
  • FIG. 2 shows an exemplary embodiment of the data networking of a plurality of
  • Fig. 3 is an exemplary scheme for assessing the accessibility or accessibility of the receiving compartments of a storage machine.
  • a storage machine 1 which can be operated or controlled according to the invention.
  • Such an electromechanical storage machine 1 for various items or goods preferably finds use as a parcel deposit or as a parcel dispenser for the postal service or delivery service.
  • such a storage machine 1 can also be designed as a vending machine for goods or as a luggage storage device at railway stations or airports.
  • such an automatic storage machine 1 can also be adapted for renting or for lending different types of objects, such as tools, or serve as a transfer station for various services, such as clothes cleaning, photographic work, repairs and the like.
  • it can also be used as a clothes storage device, for example in swimming pools or fitness centers.
  • a temporary, secure storage of objects or a transfer of objects between different persons, in their temporally decoupled presence at the transfer location, that is, the corresponding storage machine 1 allows.
  • a delivery or sale of objects can be accomplished without the direct involvement of sales personnel is required.
  • the storage machine 1 has a relative to unauthorized access or against various vandalism sufficiently stable machine housing 2, which essentially represents the outer boundary of the machine.
  • the sufficient access or burglar-proof machine housing 2 thus represents a mechanical access protection on the stored inside the machine items.
  • Subsections of the machine housing 2 can also be formed by other boundary, for example by a masonry or the like, and so the respective Protect objects from unauthorized access.
  • the machine housing 2 encloses, at least in sections, a plurality of receiving compartments 3, 3 ', 3 ", which are provided for temporarily depositing a plurality of articles or goods. or arranged in a matrix-like manner or also be structured in a carousel or magazine shape.
  • a matrix-shaped or field-shaped or circular magazine-like compartment arrangement 4 with a plurality of individual receiving compartments 3, 3 ', 3 "accessible from at least one side can be formed within the machine housing 2.
  • the receiving compartments 3 are preferably , 3 ', 3 "of the shed assembly 4 are formed in at least two different sizes in order to better meet the storage of different sized items, such as parcels or other items. In the illustrated embodiment are three
  • the individual receiving compartments 3, 3 ', 3 "with preferably different sizes, in particular different height and / or width dimensions, may optionally have special devices for the storage of certain objects, such as holding devices, receiving cups, compartment partitions or the like 3, 3 ', 3 "can also be devices to achieve certain storage conditions, such as heaters, cooling devices, humidity controls, lighting units, moving devices, devices for making a Have protective atmosphere or to ensure sterility and the like or be connected to such devices.
  • the automatic storage machine 1 has at least one access control device 5.
  • This access control device 5 comprises mechanical, electromechanical and electrotechnical components 5 at least one electronic control system 6, at least one locking and / or unlocking device which can be controlled by the control system 6, and at least one locking device, for example a plurality of compartment doors 7, V, 7 ", which are connected by means of the locking and / or unlocking device are selectively locked or unlocked by the control commands of the control system 6.
  • the control system 6 which may be a decentralized subcomponent of a distributed communication or control system 6 - FIG. 2
  • the regulation of access rights to the respective receiving compartments 3, 3 ', 3 "of the compartment arrangement 4 is accomplished.
  • any known from the prior art constructions and control processes can be used.
  • the access control device 5 can also comprise parts of an operator interface 8 of the automatic teller machine 1.
  • An expedient operator interface 8 comprises at least one input device and at least one output device for interacting with the storage machine 1 or for influencing the process or control sequences of the control system 6.
  • an optoelectronic scanning device 9 is as data or control input device, an optoelectronic scanning device 9 and we - At least one input keyboard 10, in particular a so-called keypad is formed.
  • the optoelectronic scanning device 9 is preferably formed by a rotary scanner unit to read in, for example, barcodes on objects to be stored, on authorization cards or on so-called tickets or pick-up tickets.
  • a reading device 11 may suitably be provided for data carriers known from the prior art, such as, for example, magnetic and / or chip cards and / or for transponders or RFID tags.
  • the data input or acquired via the respective input device are processed and evaluated or stored in the control system 6 and serve to influence the processes in the control system 6 or in the vicinity of the storage machine 1.
  • an output device as known per se, at least one display 12 may be provided, via which relevant information can be output visually.
  • the display 12 is designed as a touch screen to provide a combined input and output device.
  • Other output devices, not shown, may be defined by, for example, audio output devices, such as speakers or buzzer.
  • the basic structure of the corresponding automatic storage machines 1 generally comprises a magazine with a rigid, matrix-like arrangement with storage compartments 3, 3 ', 3 "separated by fixed dividing walls To receive many items or items, the receiving compartments 3, 3 ', 3 "and distributed as a result, the access openings over a relatively large vertical and / or horizontal area of the storage machine 1. In particular, from the vertical, but also from the horizontal installation position of the respective receiving compartments 3, 3 ', 3 "results in different degrees of accessibility or accessibility for people with different physical conditions
  • a generic storage machine 1 typically has more than 20 receiving compartments 3, 3 ', 3 ", in particular up to 100 storage compartments, usually in about 60 receiving compartments 3, 3', 3", which receiving compartments 3, 3 ', 3 "with to be handed over Articles or postal consignments can be optionally loaded to be subsequently accepted by an authorized person or recipient, that is, it is typically no longer-term or permanent assignment between a particular receiving compartment 3, 3 ', 3 "and a particular recipient or pickup is provided, but is W
  • a vertical height 15 of the base element 13 is typically less than about 30 cm, suitably about 15 cm.
  • a usable height 16 of the machine housing 2 or the compartment arrangement 4 can be up to 200 Within this usable height 16, a plurality of receiving compartments 3, 3 ', 3 "are respectively formed in different height levels, wherein the number of stacked receiving compartments 3, 3', 3" typically between 3 to 15 subjects, preferably about 6 to 12 F.
  • a width 17 of the machine housing 2 is essentially dependent on the number of storage compartments 3, 3 ', 3 "required at the respective installation site.
  • the machine housing 2 or the number of receiving compartments 3, 3 ', 3 " can be extended and reduced within the compartment arrangement 4 by stringing together modularly designed cabinet-like compartment units depending on the respective requirements Shelf arrangement 4 with a corresponding number of storage compartments 3, 3 ', 3 ", in which case three different shed sizes are offered.
  • a width 17 of the machine housing 2 can thus vary between 2 to 12 m, with a width 17 of approximately 5 m being typical or frequently occurring.
  • the operator interface 8 of the storage machine 1 it is expedient to provide the operator interface 8 of the storage machine 1 approximately in the middle of the width 17.
  • a cabinet-like control module which contains the operator interface 8 and to position this cabinet-like control module approximately in the middle of the compartment arrangement 4, which consists of module-like assembled cabinet bodies, as shown by way of example in FIG.
  • the compartment assembly 4 comprises a compartment group 18 formed on the left side of the operator interface 8 and a further compartment group 19 arranged on the right side of the operator interface 8.
  • a data network 20 which preferably comprises the Internet 21 in order to provide a data communication system 22
  • the communication system 22 comprises at least one server system 23 with at least one data server 24, which manages at least one database 25.
  • the data communication system 22 further comprises at least one management system 26, with which processes or configurations can be influenced and services can be provided.
  • the management system 26 may include at least one support point 27, at least one service point 28, at least one coordination point 29, and / or at least one administrative point 30 for managing delivery-related procedures.
  • the server system 23 may further comprise at least one track and trace (track and trace) system 31, at least one shipment management system 32, at least one payment system 33, at least one data exchange system 34, and / or at least one postal data management system 35.
  • the users of the illustrated vending machine system 36 may also be integrated into or integrated into the communication system 22 in terms of data or communication technology.
  • the Automatensytem 36 expediently consists of a variety of storage machines 1, 1 ", which are placed at different locations or in different cities or districts, especially to optimize the delivery of postal items to potential recipients.
  • a notification system 37 is formed with which receivers or collectors entitled to take over consignments or objects can be informed spontaneously via consignments or objects temporarily stored in the automated system 36.
  • the notification system 37 can issue pickup notifications and / or other system-relevant information, for example, pickup or access codes. These notifications are preferred by incorporating an e-mail system 38 and / or by incorporating a short message system 39 (SMS). System) targeted to specific users deducted or specifically addressed.
  • SMS short message system
  • At least one Internet portal 40 can be implemented in the data communication system 22.
  • This Internet portal 40 can preferably be used by authorized users of the automatic system 36 or the communication system 22 in order to be able to influence the processes in the automated system 36 to a certain extent, or to be able to retrieve status information.
  • This Internet Protal 40 is preferably via various personal communication means, such as personal computers, smart phones or handheld PCs usable, in particular via an Internet connection callable and operable, in particular influenced.
  • control systems 6, 6 ', 6 "of the respective storage machines 1,, 1" of the automatic system 36 are also involved in the communication system 22 data technology, so that an influence on the processes or a change and / or a readout of the respective system states or data households individual storage machines 1, ⁇ , 1 "is possible
  • At least some of the aforementioned systems in particular the control systems 6, 6 ', 6 ", the server systems 23, the management systems 26, the automatic systems 36 and / or the notification systems 37, are coupled with each other via the at least one communication system 22. can be coupled in order to carry out the respectively required data or information exchange, as required for the method described below.
  • the objects to be distributed and handed over to receiving persons are at least one authorized deliverer, such as a member of a freight forwarding company, each in a receiving compartment 3, 3 ', 3 "of a compartment arrangement 4 consisting of several storage compartments
  • the deliverer preferably goes to a storage vending machine 1 selected by the authorized recipient or to a storage machine 1 as close as possible to the recipient's place of residence, residence or work.
  • the delivery of the respective items or items is usually carried out by means of Motor vehicles, in particular transport vehicles, such a deliverer deposited as a rule a plurality of broadcasts in the various storage compartments 3, 3 ', 3 "of a storage machine 1 separated.
  • the respective object or the respective consignment remains temporarily stored in the corresponding receiving compartment 3, 3 ', 3 "until the time of collection by an authorized person, in particular by an authorized recipient or collector. Pickup certain time then the temporarily deposited shipment is picked up or received, this time can be selected by the authorized recipient or collector preferably at any time of day or night.
  • the assignment between the respective consignments or objects and recipients or collectors is thereby specific or individual, ie that a specific item or object is released on the respective storage compartment 3, 3 ', 3 "to respectively authorized persons
  • the control system 6 preferably checks the access authorization, for example via access codes and / or access authorization means in the form of data carriers or tickets, and / or a data item or a specific consignment Identification verification of the respective person.
  • At least one rating system 41 is used or deposited with respect to a body-appropriate and / or person-specific accessibility or accessibility of the individual receiving compartments 3, 3 ', 3 "
  • the rating system 41 characterizes and defines the respective accessibility or accessibility of individual receiving compartments 3, 3 ', 3 ".
  • a data-technical assignment of identifications I, II, III; i, ii can be stored or retrievable via the accessibility or accessibility of the individual receiving compartments 3, 3 ', 3 "of the compartment arrangement 4 in the control system 6 or in the communication system 22. It is expedient if the storage compartments 3, 3', 3" of the compartment arrangement 4 are divided into groups with different degrees of accessibility and this grouped or classified receptacles 3, 3 ', 3 "for use by certain people, where it depends on a particularly good accessibility, favors or can be assigned mandatory.
  • the receiving compartments 3, 3', 3" of the compartment arrangement 4 it is advantageous for the receiving compartments 3, 3', 3" of the compartment arrangement 4 to be technically at least two different height zones I, II to allocate, these altitude zones I, II define different accessibility classes.
  • those receiving compartments 3, 3 ', 3 " which are arranged above the comfort altitude zone I, define a third accessibility class, which in comparison to the receiving compartments 3, 3', 3" within the altitude zone I a somewhat more difficult accessibility or Have accessibility.
  • individual reachability classes or accessibility zones may also partially overlap, i. that certain storage compartments 3, 3 ', 3 "may belong to more than just one reachability class or accessibility zone, these classes or zones may be characterized in that the allocated storage compartments 3, 3', 3" of average-sized persons without impairment, of persons with wheelchair, of short or tall people, or of persons with balance disorders, impairments of the spine or joints are easily accessible.
  • These classes or zones can also be characterized by specifications from relevant standards.
  • an authorized deliverer of objects is forced or at least stopped by the control system 6 to deposit the object to be deposited in a receiving compartment 3, 3 ', 3 "with good accessibility, provided the control device 6 recognizes or detects that the person entitled to receive has indicated increased comfort requirements or physical impairments for the respective object or the authorized person collecting the object relative to the control system 6, or deposits a presence of physical impairments in a database 25 accessible by the control system 6
  • an expedient or advantageous control measure it is provided that, in the course of a deposit of an object by an authorized deliverer, which object subsequently to a person with increased comfort requirements or to a physical person who is disabled or who is physically impaired To pick up the pickup is, from the control system 6 each a free receptacle 3, 3 ', 3 "of each compartment size within a zone I and / or i of the compartment assembly 4, which has a relatively good accessibility, is opened automatically, and that of In accordance with the respective size of the
  • control system 6 it can also be expedient to design the control system 6 in such a way that an authorized or authorized deliverer in the event of a non-availability of a receiving compartment 3, 3 ', 3 "with required accessibility or desired accessibility to a storage machine 1 to be used primarily or favored, the deposit of the object to be deposited is submitted in a receiving compartment 3, 3 ', 3 "of another or next closest accessibility.
  • the output device in the form of the display 12 is preferably used by the control system 6.
  • control system 6 proposes the deposit in a nearby or alternatively usable automatic storage machine with a free receiving compartment 3, 3 ', 3 "corresponding to the required accessibility or desired accessibility
  • a database 24 accessible by the control system 6 This means that the identity and, for example, system-relevant, individual settings and data are collected in order to be able to carry out the processes described in each case or to be able to implement them relatively quickly and more promptly.
  • control system 6 is designed or programmed in such a way that persons who are authorized to pick up objects or persons who have rights to influence the control system 6 have a preferred or compulsory storage objects can be arranged in receiving compartments 3, 3 ', 3 "with certain accessibility and / or such an arrangement can be registered in a database 25 accessible by the control system 6.
  • control system 6 can be configured such that a person authorized to pick up and / or receive objects can be made editable by an authorized user, in particular recipient or collector of objects, via an Internet portal 40 for which a request ng for a subject assignment with relatively good accessibility or accessibility has been registered or registered in the database 25 of the control system, the payment of a fee is imposed.
  • a comfort-oriented requirement of receptacles 3, 3 ', 3 "with convenient accessibility it may be expedient to substantiate such requirements with an increased or a basic usage fee.
  • control system 6 in such a way that for registered in the control system 6 collectors or recipients of at least one object depositing objects in selected receiving compartments 3, 3 ', 3 "a tray assembly 4, or in zones Subject arrangement 4 with a certain accessibility class can be individually enabled or disabled in a database 25 accessible by the control system 6. This allows the users, in particular the end user If necessary, users of the automatic system 36 determine whether storage in receiving compartments 3, 3 ', 3 "of certain reachability class is to take place, or whether an optional compartment occupancy can take place depending on the availability of storage compartments 3, 3', 3".
  • control system 6 it may be provided to design the control system 6 in such a way that, in the case of a blockage of certain receiving compartments 3, 3 ', 3 "or a blockage of zones II, III and / or ii with a relatively poor accessibility class, for picking up and / or Reception of items by an authorized person is imposed by the control system 6.
  • provision may be made for a release of certain receiving compartments 3, 3 ', 3 "or zones II, III and / or ii having a relatively poor reachability class, From the control system 6 a discount for the respective person in the database 25 to book.
  • this benefit may be of a monetary nature or a benefit in the form of bonus points or profit opportunities.
  • control system 6 may be designed such that in the course of a deposit of objects for persons, which are not recorded in a registration database 25 of the control system 6, so no information or information about possible for these persons in the control system 6 physical impairments or increased comfort requirements are available, an allocation of receptacles 3, 3 ', 3 "with comparatively good accessibility, in particular assuming physical impairments, is automatically made, thereby avoiding in a simple manner that a recipient or pickup, which has physical impairments, receiving compartments 3, 3 ', 3 "are allocated with relatively unfavorable accessibility or accessibility.
  • control system 6 may also be expedient to design the control system 6 in such a way that a deliverer entrusted with assignments or an authorized deliverer of articles only requests to deliver an item to a storage device 1 located in or near the person who can pick it up or receive it a storage machine 1 predefined by the authorized person is received as soon as a receiving compartment 3, 3 ', 3 "of corresponding accessibility or accessibility is available. nislose delivery journeys or journeys without final delivery possibility are thus reduced or held back.
  • control system 6 it may be expedient to design the control system 6 in such a way that a receptacle corresponding to required or desired accessibility or accessibility is reserved in advance by an authorized deliverer or by a delivery company for a selected automatic tote machine 1 before a delivery attempt by an authorized deliverer is made in a corresponding receptacle 3, 3 ', 3 "of the corresponding storage machine 1. This also vain or inconclusive delivery attempts can be avoided or held back.
  • the machine-readable identifier can be formed by a barcode or a transponder or RFID tag in order to enable a reliable and rapid readout and to be able to spare plain text information. This protects the privacy of persons with physical disabilities, and can therefore easily meet certain privacy regulations.
  • control system 6 is then caused to force or support an allocation of the object to be deposited into a free receptacle 3, 3 ', 3 "of corresponding reachability or accessibility to register, in particular the place of installation or other identification of the storage machine 1, ⁇ , 1 "and the corresponding receiving compartment 3, 3 ', 3", in which the object to be deposited was finally stored, to record data technically and to use the corresponding data for further processes.
  • control system 6 can also be embodied in such a way that a message with information about the reachability class of that
  • Receptacles 3, 3 ', 3 " in which an object intended for collection has been deposited, to which the person authorized to pick up or receive the deposited item is transmitted, for which purpose the notification system 37 - FIG The consignee or recipient is sent an email or SMS with the relevant information.
  • control system 6 provision is made for the control system 6 to be designed so that a person who is already authorized to pick up and / or receive objects from a registered user transfers a stock already stored in a receiving compartment 3, 3 ', 3 " Object can be arranged in a receptacle 3, 3 ', 3 "other reachability class.
  • a consignee of a consignment will already receive a message about the imminent delivery together with a unique identifier for the escrow during the delivery of the consignment to a storage automaton 1 or during the preparation of a product for transport to an automatic teller machine 1 - or delivery process transmitted.
  • the recipient using an electronic communication means, in particular an Internet portal 40, for the respective deposit process, which is identified on the basis of the transmitted identifier, specify the storage in a compartment with suitable or desired accessibility.
  • a means for authorization check is provided, which permits access to information about a possible physical impairment of a person registered in the database 25 exclusively for the respectively registered person.
  • the seller or provider and also the deliverer of goods does not gain knowledge of any physical impairments of the recipient or buyer, whereby personal data are well protected against possible misuse.
  • An appropriately prioritized allocation of resources thus takes place largely automatically and discreetly, irrespective of interventions or knowledge levels of the provider or delivery person.
  • the means for authorization check can be formed by a password-protected user account, which is accessible via the Internet portal 40.
  • the respective recipients or collectors deposit or adjust the corresponding requirements in the control system 6 or in the database 25.
  • the embodiments show possible embodiments of the storage machine 1, the automatic system 36 and the communication system 22, it being noted at this point that the invention is not limited to the specifically illustrated embodiments thereof, but rather various combinations of the individual embodiments are possible with each other and this possibility of variation due to the teaching on technical action by objective invention lies in the ability of those skilled in this technical field. So are all conceivable embodiments, which are possible by combinations of individual details of the illustrated and described embodiments, of the scope of protection.
  • FIGS. 1, 2, 3 can form the subject of independent solutions according to the invention.
  • the relevant tasks and solutions according to the invention can be found in the detailed descriptions of these figures.
  • 1 automated storage I, II, III height zone

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Abstract

L'invention concerne un procédé de fonctionnement d'appareils automatiques de stockage (1) pour la distribution d'objets à une pluralité de personnes. Les objets à distribuer et à remettre aux personnes autorisées sont placés par au moins un livreur autorisé dans les casiers de stockage respectifs (3, 3', 3'') d'un rayonnage (4) d'un appareil automatique de stockage (1) constitué de plusieurs casiers de stockage (3, 3', 3''). Ces objets sont ensuite validés par un système de commande (6) pour être retirés par des personnes autorisées en fonction de droits d'accès ou d'utilisation liés à l'objet considéré ou au casier de stockage (3, 3', 3'') considéré. Le système de commande (6) utilise pour ce faire au moins une systématique d'analyse intéressant la possibilité d'atteindre ou d'accéder aux différents casiers de stockage (3, 3', 3'') du rayonnage (4) pour des raisons physiques ou relatives à la personne. Le système de commande (6) est pour cela configuré de manière que des personnes qui sont autorisées à retirer des objets puissent demander un rangement préférentiel ou obligatoire d'objets dans des casiers de stockage (3, 3', 3'') offrant une certaine accessibilité et que ces demandes puissent être enregistrées dans une base de données (25) accessible au système de commande (6), cet enregistrement ou cette demande de la part d'un destinataire ou enleveur d'objet autorisé pouvant s'effectuer à l'aide d'un portail internet (40).
PCT/AT2011/000375 2010-09-14 2011-09-14 Procédé de fonctionnement d'appareils automatiques de stockage pour la distribution d'objets à une pluralité de personnes, ainsi qu'appareil automatique de stockage correspondant WO2012034153A1 (fr)

Priority Applications (3)

Application Number Priority Date Filing Date Title
EP11781725.4A EP2616998A1 (fr) 2010-09-14 2011-09-14 Procédé de fonctionnement d'appareils automatiques de stockage pour la distribution d'objets à une pluralité de personnes, ainsi qu'appareil automatique de stockage correspondant
CA 2813324 CA2813324A1 (fr) 2010-09-14 2011-09-14 Procede de fonctionnement d'appareils automatiques de stockage pour la distribution d'objets a une pluralite de personnes, ainsi qu'appareil automatique de stockage correspondant
US13/821,340 US20130198101A1 (en) 2010-09-14 2011-09-14 Method for operating automatic storage systems for distributing objects to a plurality of persons, and automatic storage system designed in a corresponding manner

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
ATA1527/2010 2010-09-14
AT15272010 2010-09-14

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WO2012034153A1 true WO2012034153A1 (fr) 2012-03-22

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US (1) US20130198101A1 (fr)
EP (1) EP2616998A1 (fr)
CA (1) CA2813324A1 (fr)
WO (1) WO2012034153A1 (fr)

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WO2022159995A1 (fr) 2021-01-27 2022-08-04 Keba Handover Automation Gmbh Système de transfert permettant de transférer des objets de manière découplée dans le temps

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WO2022159995A1 (fr) 2021-01-27 2022-08-04 Keba Handover Automation Gmbh Système de transfert permettant de transférer des objets de manière découplée dans le temps

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