WO2009082977A1 - Procédé de réalisation d'un appel extérieur lors d'un échange téléphonique de groupe, dispositif de contrôle d'un service et système d'échange téléphonique de groupe - Google Patents

Procédé de réalisation d'un appel extérieur lors d'un échange téléphonique de groupe, dispositif de contrôle d'un service et système d'échange téléphonique de groupe Download PDF

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Publication number
WO2009082977A1
WO2009082977A1 PCT/CN2008/073802 CN2008073802W WO2009082977A1 WO 2009082977 A1 WO2009082977 A1 WO 2009082977A1 CN 2008073802 W CN2008073802 W CN 2008073802W WO 2009082977 A1 WO2009082977 A1 WO 2009082977A1
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WO
WIPO (PCT)
Prior art keywords
call
group
switchboard
service
group switchboard
Prior art date
Application number
PCT/CN2008/073802
Other languages
English (en)
Chinese (zh)
Inventor
Guihua Li
Original Assignee
Huawei Technologies Co., Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Huawei Technologies Co., Ltd. filed Critical Huawei Technologies Co., Ltd.
Publication of WO2009082977A1 publication Critical patent/WO2009082977A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/26—Network addressing or numbering for mobility support
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W76/00—Connection management
    • H04W76/10—Connection setup

Definitions

  • the embodiments of the present invention relate to the field of communications technologies, and in particular, to a group switchboard external call implementation method, a service control device, and a group switchboard system. Background technique
  • the group switchboard business provides the group with a switchboard number.
  • the group's users dial the group's switchboard number, they can use the voice process navigation to conduct business consultation, telephone inquiry, and telephone transfer.
  • the PBX Primary Branch Exchange
  • All users in the group will only announce one switchboard number.
  • the group users dial the users in the group, they will dial the group switchboard number first, and then dial the extension number of the users in the group according to the voice prompt.
  • each group user is assigned one.
  • the extension number the users in the group can dial each other's extension number.
  • the group switchboard business by providing the group with an MSISDN (Mobile Station International ISDN Number) to assign an independent short number to each mobile terminal extension in the group.
  • MSISDN Mobile Station International ISDN Number
  • SCP Service Control Point
  • SCP Service Control Point
  • the embodiment of the invention provides a method for implementing the group switchboard outbound call, a service control device and a group switchboard system, so as to realize that the mobile terminal extension in the group switchboard calls to the group switchboard terminal by adding the sign of the outbound call service.
  • An embodiment of the present invention provides a method for implementing a group switchboard outbound call, including the following steps:
  • the embodiment of the invention further provides a service control apparatus, including:
  • a call receiving unit configured to receive a call of the mobile terminal extension in the group switchboard to the group switchboard terminal
  • a service identifier determining unit configured to determine that the call includes an identifier of the outbound call service
  • a processing unit configured to establish, according to the determination result of the service identifier determining unit, according to the number of the group foreign terminal in the call, The connection between the mobile terminal extension and the group switchboard terminal.
  • the embodiment of the present invention further provides a group switchboard system, including: a service switching point and a service control point, where:
  • the service switching point is configured to receive a call of the mobile terminal extension in the group switchboard to the group switchboard terminal, and trigger the call to the service control point; receive an indication sent by the service control point, according to the call in the call.
  • the number of the group's main off-board terminal establishes the connection between the mobile terminal extension and the group's switchboard terminal.
  • the service control point is configured to send, when the call includes the identifier of the outbound call service, a connection indication for establishing the mobile terminal extension and the group switchboard terminal to the service switching point.
  • the embodiment of the present invention establishes the connection between the extension of the mobile terminal and the terminal of the group mainframe by determining the identity of the mobile terminal extension in the group switchboard to dial the call of the outbound call, and realizes the extension of the mobile terminal in the group switchboard. Add the outgoing call service identifier to make an outgoing call.
  • FIG. 1 is a schematic diagram of a group switchboard system according to an embodiment of the present invention.
  • FIG. 2 is a schematic diagram showing the main structure of a switchboard SCP according to an embodiment of the present invention
  • FIG. 3 is a schematic flowchart of a method for implementing a group switchboard in a GSM (Global System for Mobile) network according to an embodiment of the present invention. detailed description
  • FIG. 1 is a schematic structural diagram of a group switchboard system according to an embodiment of the present invention, and the group switchboard system includes:
  • Group terminal mobile terminal extension 11, SSP12 and switchboard SCP13 where: Group terminal mobile terminal extension 11 is used to initiate a call to the group's switchboard terminal.
  • the SSP 12 is configured to receive the call of the mobile terminal extension 11 in the group switchboard, and trigger the call to the switchboard SCP13. Specifically, after receiving the call of the mobile terminal extension 11 in the group switchboard, the SSP 12 according to the caller subscription information (0-CSI) The IDP (Initial Detection Point) message is sent to the switchboard SCP13 to trigger the group switchboard service.
  • the switchboard SCP13 is used to determine that the call includes an identity of the outbound call service, the SSP 12 is instructed to establish a connection between the mobile terminal extension 11 of the group switchboard and the group switchboard terminal.
  • the SSP 12 is further configured to receive an indication sent by the switchboard SCP 13 to establish a connection between the mobile terminal extension 11 and the group switchboard terminal based on the number of the group switchboard terminal in the call.
  • the switchboard SCP13 further includes: a call receiving unit 131, a service identifier determining unit 132, and a processing unit 133, where:
  • the call receiving unit 131 is configured to receive a call of the mobile terminal extension 11 in the group switchboard;
  • the specific call receiving unit 131 is configured to receive an IDP message sent by the SSP 12 according to the call of the mobile terminal extension 11 in the group switchboard.
  • the service identity determining unit 132 is configured to determine that the call includes an outbound service identity.
  • the processing unit 133 is configured to establish a connection between the mobile terminal extension 11 and the group switchboard terminal in the group switchboard according to the determination result of the service identifier determining unit 132 and according to the number of the group switchboard terminal in the call. In an actual application, the processing unit 133 may instruct the SSP 12 to establish a connection between the mobile terminal extension 11 in the group switchboard and the group switchboard terminal.
  • the switchboard SCP13 further includes a service customization determining unit 134, configured to determine that the group switchboard to which the mobile terminal extension 11 belongs within the group switchboard customizes the outbound call service; for example, the mobile terminal extension of the group switchboard can be determined by the outbound call service identifier included in the call. 11 The group switchboard to which it belongs has customized the outbound call service.
  • the processing unit 133 determines the result of the determination by the service identification unit 132 and the service customization determining unit 134, and establishes the connection between the mobile terminal extension 11 in the group switchboard and the group terminal outside the terminal based on the number of the group switchboard terminal in the call. In a practical application, the processing unit 133 may instruct the SSP 12 to establish a connection between the mobile terminal extension 11 within the group switchboard and the group switchboard terminal.
  • the switchboard SCP 13 further includes a switchboard number transmitting unit 135 for transmitting the group switchboard number of the group switchboard to the group switchboard terminal.
  • the processing unit 132 may send a Connect message to the SSP 12, instructing the SSP 12 to establish a connection between the mobile terminal extension 11 and the group switchboard terminal; the switchboard number sending unit 135 may set the "Generic Numbers" parameter in the Connect message.
  • the group switchboard number of the group switchboard is used to instruct the SSP12 to send the group switchboard number set in the "Generic Numbers" parameter as the calling number to the group switchboard terminal.
  • the switchboard SCP 13 further includes a billing unit 136 for billing the group switchboard number of the group switchboard based on the determination result of the service identifier determining unit 132.
  • the charging unit 136 may send an application charging (AC: Apply Charging) message to the SSP 12, and set the charging number as the group switchboard number of the group switchboard in the AC message, indicating that the SSP 12 is to the group switchboard.
  • AC Apply Charging
  • the switchboard SCP 13 further includes a cell time storage unit 137 for storing a cell time limit table, where the cell time limit table includes a call time and a cell identity.
  • the small A cell refers to a cell (Cell) covered by a mobile network to which a mobile terminal currently belongs
  • a cell identifier refers to a cell ID (Cell ID) of a cell covered by a mobile network to which the mobile terminal currently belongs.
  • the processing unit 133 is configured to determine, according to the determination result of the service identifier determining unit 132, that the call time of the mobile terminal extension 11 and the cell identifier are successfully matched in the cell time limit table in the cell time storage unit 137, according to the call.
  • the number of the group's main off-board terminal establishes the connection between the mobile terminal extension 11 and the group's switchboard terminal.
  • the service identifier determining unit 132 in the switchboard SCP13 determines whether the call of the mobile terminal extension 11 in the group switchboard includes the outbound call service identifier, and the service customization determining unit 134 determines the group to which the mobile terminal extension 11 in the group switchboard belongs.
  • the processing unit 133 establishes The connection between the mobile terminal extension 11 of the group switchboard and the group's main off-machine terminal realizes the call of the mobile terminal extension 11 of the group switchboard to dial the outgoing call service, and sends the group caller number of the group switchboard through the switchboard number sending unit 135.
  • the group switchboard number can be displayed on the group switchboard terminal to unify the group's external image, and the call charge can be charged by the billing unit 136 to the group switchboard number of the group switchboard; through the cell time storage unit 137 Storage cell time limit Table, the mobile terminal may limit the extension 11 dial the telephone exchange within the group identified outbound call service time of the call and the cell belongs to Group flexible control to meet the cost of the call, reduce the cost of the group.
  • FIG. 3 is a schematic flow chart of a method for implementing a group switchboard in a GSM network according to an embodiment of the present invention. It is assumed that the group has opened a group mobile switchboard service, and the assigned group switchboard number is the number of the GSM network, and the caller is the mobile terminal extension of the group switchboard. 11. Called as the group's switchboard terminal, as shown in the figure, the method includes:
  • the mobile terminal extension 11 in the group switchboard calls the group caller terminal outside the group.
  • the mobile terminal extension 11 in the group switchboard can directly dial the number of the called terminal outside the group switchboard, or call the caller terminal of the group switchboard by dialing the identity of the outbound call service, such as the number of the called terminal outside the group switchboard. Add the prefix 9 to call the group switchboard External terminal.
  • Step S304 the call is triggered to the group switchboard SCP13.
  • the SSP12 receives the call, and then sends an IDP message to the switchboard SCP13 according to the calling party subscription information (0-CSI), thereby triggering the group switchboard service.
  • Step S306 Identify whether the call includes an identifier of the outbound call service.
  • the switchboard SCP13 sends a request to report the BCSM event (RRBE) message to the SSP12 to monitor the caller event, and identifies whether the called number dialed when the mobile terminal extension 11 in the group switchboard calls the group switchboard terminal includes The identifier of the call service (such as whether or not the prefix 9 is added), if yes, step S308 is performed, and if no, step S322 is performed.
  • RRBE BCSM event
  • Step S308 judging whether the group switchboard to which the mobile terminal extension 11 in the group switchboard belongs has customized the outbound call service.
  • the switchboard SCP13 can find, according to the number of the mobile terminal extension 11 in the group switchboard, whether or not the tag for the outbound call service is customized for the group switchboard, and if found, the group switchboard customizes the site.
  • step S310 is performed; if not, the group switchboard does not customize the outbound call service, and step S328 is performed.
  • the tag set for the group switchboard to customize the outbound call service may be stored in the switchboard SCP13 or in other network elements, such as the HLR (Home Location Register).
  • Step S310 Obtain a call time and a Cell ID (Cell Identification) of the call.
  • the cell refers to a cell (Cell) covered by a mobile network to which the mobile terminal currently belongs
  • the cell identifier refers to a cell ID (Cell ID) of a cell covered by the mobile network to which the mobile terminal currently belongs.
  • Step S312 acquiring a cell time limit table.
  • the cell time limit table includes an outbound call time and a Cell ID, and is used to record the time and cell in which the mobile terminal extension 11 in the group switchboard can make a call by dialing the identity of the outbound call service, for example: The external call service was opened and the daily call service was opened.
  • the cell time limit table may be stored in the switchboard SCP13, or may be stored in other network elements, such as the HLR.
  • Step S314 matching the call time of the call and the Cell ID in the cell time limit table.
  • the caller time and the cell ID of the call are matched in the cell time limit table, if the match is successful (the cell time in step S312)
  • the cell time in step S312 For example, if the mobile terminal extension in the group switchboard with the group switchboard number of 45,596,523,254 is called in the cell with the cell ID of 00860571001 on Tuesday at 10:30, the match is successful, then step S316 is performed; if the match fails ( The cell time limit table in step S312 is taken as an example. If the mobile terminal extension in the group whose group switchboard number is 45859523254 makes a call in the cell with the cell ID of 00860571002 on Tuesday at 08:00, the match fails. Then, step S328 is performed.
  • Step S316 charging the group switchboard number of the group switchboard.
  • the switchboard SCP13 sends an AC message to the SSP 12 to instruct the SSP 12 to charge the group switchboard number of the group switchboard.
  • the switchboard SCP13 may specifically set the billing number as the group switchboard number of the group switchboard in the AC message, and after receiving the AC message, the SSP12 calculates the group switchboard number of the group switchboard according to the billing number in the AC message. fee.
  • Step S318, establishing a connection between the mobile terminal extension 11 in the group switchboard and the called terminal terminal of the group switchboard, and transmitting the group switchboard number of the group switchboard to the group switchboard outside the group.
  • the switchboard SCP13 sends a Connect message to the SSP 12, instructing the SSP 12 to establish a connection between the mobile terminal extension 11 in the group switchboard and the called party outside the group switchboard, and setting the "Generic Numbers" parameter in the Connect message to the above.
  • the group switchboard number of the group switchboard after receiving the Connect message, the SSP12 sends the group switchboard number set in the "Generic Numbers" parameter to the caller terminal of the group switchboard as the calling number.
  • Step S320 after the call ends, the switchboard SCP13 generates a bill record.
  • the SSP 12 sends an ACR (Apply Charging Report) message to the switchboard SCP 13, wherein the billing number is set to the group switchboard in the ACR message.
  • ACR Apply Charging Report
  • Group switchboard number After receiving the ACR message, the switchboard SCP13 modifies the balance of the group switchboard number in the database according to the ACR message and generates a bill record.
  • step S322 the number of the mobile terminal extension 11 in the group switchboard is charged.
  • the switchboard SCP 13 sends an AC (Apply Charging) message to the SSP 12 to instruct the SSP 12 to charge the group switchboard number of the group switchboard.
  • the switchboard SCP13 may specifically set the billing number to the number of the mobile terminal extension 11 in the group switchboard in the AC message.
  • the SSP12 pairs the mobile terminal in the group switchboard according to the billing number in the AC message. The number of the extension 11 is charged.
  • Step S324 establishing a connection between the mobile terminal extension 11 in the group switchboard and the group switchboard terminal, and transmitting the number of the mobile terminal extension 11 to the group switchboard terminal.
  • the switchboard SCP 13 sends a Connect (Connect) message to the SSP 12, instructing the SSP 12 to establish a connection between the mobile terminal extension 11 and the group switchboard terminal, and setting the "Generic Numbers" parameter in the Connect message to the number of the mobile terminal extension 11, After receiving the Connect message, the SSP12 sends the number of the mobile terminal extension 11 set in the "Generic Numbers" parameter as the calling number to the group switchboard terminal.
  • Step S326 after the call ends, the switchboard SCP13 generates a bill record.
  • the SSP 12 sends an ACR message to the switchboard SCP13, wherein the billing number is set to the number of the mobile terminal extension 11 in the ACR message; after the switchboard SCP13 receives the ACR message, Modify number based on ACR message According to the balance of the number of the mobile terminal extension 11 in the library, a bill record is generated.
  • Step S328 the switchboard SCP13 sends an RC (Release Call) message to the SSP12, instructing the SSP12 to release the call.
  • RC Release Call
  • the switchboard SCP13 can also play a prompt tone to the mobile terminal extension 11 "Sorry, you can't make a call temporarily", and the tone can be stored in SSP12 or AIP (Advanced Intelligent Peripheral).
  • the group extension mobile terminal extension can realize the call of the outbound call service to perform the outbound call, thereby being able to offload the traffic of the fixed operator PBX.
  • the employees in the group need to make an external call due to work reasons, they can use the mobile terminal extension of the group switchboard to dial the identity of the outbound call service, and can display the group switchboard number of the group switchboard to unify the group's external image.
  • the call charge can be The group pays according to the set payment method; When the employees in the group need to make an external call for personal reasons, they can use the mobile terminal extension of the group switchboard to dial the identity of the outbound call service, and the mobile terminal extension can be displayed externally.
  • the number, the calling fee is paid by the mobile terminal extension user according to the set payment method, so that different call modes can be provided for the employees in the group to satisfy the personalized service.
  • the group can use the calling time period and the cell to limit the call of the mobile terminal extension to dial the outbound call service (such as prefixing the group's switchboard number) according to the needs of the group (when the outbound call is restricted) Voice-friendly reminders can be provided. For example, during the working hours and at work, the call can be made by dialing the identity of the outgoing call service. When the work time is not at work or not at work, the call cannot be made by dialing the identity of the outgoing call service. It can meet the group's flexible control of call costs and reduce group costs.
  • the present invention can be implemented by hardware or by means of software plus a necessary general hardware platform.
  • the technical solution of the present invention may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a USB flash drive, a mobile hard disk, etc.), including several The instructions are for causing a computer device (which may be a personal computer, server, or network device, etc.) to perform the methods described in various embodiments of the present invention.
  • a computer device which may be a personal computer, server, or network device, etc.

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  • Engineering & Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

La présente invention concerne un procédé de réalisation d'un appel extérieur lors d'un échange téléphonique de groupe, un dispositif de contrôle d'un service et un système d'échange téléphonique de groupe qui sont utilisés pour qu'une extension d'un terminal mobile dans l'échange téléphonique de groupe puisse effectuer un appel extérieur grâce à la numérotation supplémentaire d'une marque de service d'appel extérieur. Le procédé de réalisation d'un appel extérieur lors d'un échange téléphonique de groupe se compose des étapes consistant à : recevoir un appel d'une extension d'un terminal mobile dans l'échange téléphonique de groupe vers un terminal externe de l'échange téléphonique de groupe; déterminer si l'appel comprend la marque du service d'appel extérieur; établir une connexion entre l'extension du terminal mobile et le terminal externe de l'échange téléphonique de groupe en fonction du numéro du terminal externe de l'échange téléphonique de groupe dans l'appel.
PCT/CN2008/073802 2007-12-27 2008-12-27 Procédé de réalisation d'un appel extérieur lors d'un échange téléphonique de groupe, dispositif de contrôle d'un service et système d'échange téléphonique de groupe WO2009082977A1 (fr)

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CNA2007101255493A CN101217607A (zh) 2007-12-27 2007-12-27 集团总机实现的方法、业务控制装置和集团总机系统
CN200710125549.3 2007-12-27

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WO2009082977A1 true WO2009082977A1 (fr) 2009-07-09

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CN101217607A (zh) * 2007-12-27 2008-07-09 华为技术有限公司 集团总机实现的方法、业务控制装置和集团总机系统
CN101848220A (zh) * 2010-05-12 2010-09-29 中兴通讯股份有限公司 一种实现总机分机一次拨号的方法及语音会议业务系统
CN103024216A (zh) * 2011-09-20 2013-04-03 佳都新太科技股份有限公司 一种基于规则引擎的外呼策略实现、方法和装置
CN107105112B (zh) * 2017-05-27 2020-12-01 上海啦米信息科技有限公司 一种基于中间号通话的营销计费方法及系统
CN114640746A (zh) * 2022-03-11 2022-06-17 微位（深圳）网络科技有限公司 分机号码传送方法、装置、服务端及存储介质

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CN101039364A (zh) * 2007-03-01 2007-09-19 华为技术有限公司 集团总机业务计费方法、系统及设备
CN101217607A (zh) * 2007-12-27 2008-07-09 华为技术有限公司 集团总机实现的方法、业务控制装置和集团总机系统

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JP2004128862A (ja) * 2002-10-02 2004-04-22 Matsushita Electric Ind Co Ltd 電話装置およびダイヤル発信方法
CN101039364A (zh) * 2007-03-01 2007-09-19 华为技术有限公司 集团总机业务计费方法、系统及设备
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