WO2009082977A1 - Group telephone exchange call-out realizing method, service control device and group telephone exchange system - Google Patents

Group telephone exchange call-out realizing method, service control device and group telephone exchange system Download PDF

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Publication number
WO2009082977A1
WO2009082977A1 PCT/CN2008/073802 CN2008073802W WO2009082977A1 WO 2009082977 A1 WO2009082977 A1 WO 2009082977A1 CN 2008073802 W CN2008073802 W CN 2008073802W WO 2009082977 A1 WO2009082977 A1 WO 2009082977A1
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WO
WIPO (PCT)
Prior art keywords
call
group
switchboard
service
group switchboard
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Application number
PCT/CN2008/073802
Other languages
French (fr)
Chinese (zh)
Inventor
Guihua Li
Original Assignee
Huawei Technologies Co., Ltd.
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Filing date
Publication date
Application filed by Huawei Technologies Co., Ltd. filed Critical Huawei Technologies Co., Ltd.
Publication of WO2009082977A1 publication Critical patent/WO2009082977A1/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W8/00Network data management
    • H04W8/26Network addressing or numbering for mobility support
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/06Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W76/00Connection management
    • H04W76/10Connection setup

Definitions

  • the embodiments of the present invention relate to the field of communications technologies, and in particular, to a group switchboard external call implementation method, a service control device, and a group switchboard system. Background technique
  • the group switchboard business provides the group with a switchboard number.
  • the group's users dial the group's switchboard number, they can use the voice process navigation to conduct business consultation, telephone inquiry, and telephone transfer.
  • the PBX Primary Branch Exchange
  • All users in the group will only announce one switchboard number.
  • the group users dial the users in the group, they will dial the group switchboard number first, and then dial the extension number of the users in the group according to the voice prompt.
  • each group user is assigned one.
  • the extension number the users in the group can dial each other's extension number.
  • the group switchboard business by providing the group with an MSISDN (Mobile Station International ISDN Number) to assign an independent short number to each mobile terminal extension in the group.
  • MSISDN Mobile Station International ISDN Number
  • SCP Service Control Point
  • SCP Service Control Point
  • the embodiment of the invention provides a method for implementing the group switchboard outbound call, a service control device and a group switchboard system, so as to realize that the mobile terminal extension in the group switchboard calls to the group switchboard terminal by adding the sign of the outbound call service.
  • An embodiment of the present invention provides a method for implementing a group switchboard outbound call, including the following steps:
  • the embodiment of the invention further provides a service control apparatus, including:
  • a call receiving unit configured to receive a call of the mobile terminal extension in the group switchboard to the group switchboard terminal
  • a service identifier determining unit configured to determine that the call includes an identifier of the outbound call service
  • a processing unit configured to establish, according to the determination result of the service identifier determining unit, according to the number of the group foreign terminal in the call, The connection between the mobile terminal extension and the group switchboard terminal.
  • the embodiment of the present invention further provides a group switchboard system, including: a service switching point and a service control point, where:
  • the service switching point is configured to receive a call of the mobile terminal extension in the group switchboard to the group switchboard terminal, and trigger the call to the service control point; receive an indication sent by the service control point, according to the call in the call.
  • the number of the group's main off-board terminal establishes the connection between the mobile terminal extension and the group's switchboard terminal.
  • the service control point is configured to send, when the call includes the identifier of the outbound call service, a connection indication for establishing the mobile terminal extension and the group switchboard terminal to the service switching point.
  • the embodiment of the present invention establishes the connection between the extension of the mobile terminal and the terminal of the group mainframe by determining the identity of the mobile terminal extension in the group switchboard to dial the call of the outbound call, and realizes the extension of the mobile terminal in the group switchboard. Add the outgoing call service identifier to make an outgoing call.
  • FIG. 1 is a schematic diagram of a group switchboard system according to an embodiment of the present invention.
  • FIG. 2 is a schematic diagram showing the main structure of a switchboard SCP according to an embodiment of the present invention
  • FIG. 3 is a schematic flowchart of a method for implementing a group switchboard in a GSM (Global System for Mobile) network according to an embodiment of the present invention. detailed description
  • FIG. 1 is a schematic structural diagram of a group switchboard system according to an embodiment of the present invention, and the group switchboard system includes:
  • Group terminal mobile terminal extension 11, SSP12 and switchboard SCP13 where: Group terminal mobile terminal extension 11 is used to initiate a call to the group's switchboard terminal.
  • the SSP 12 is configured to receive the call of the mobile terminal extension 11 in the group switchboard, and trigger the call to the switchboard SCP13. Specifically, after receiving the call of the mobile terminal extension 11 in the group switchboard, the SSP 12 according to the caller subscription information (0-CSI) The IDP (Initial Detection Point) message is sent to the switchboard SCP13 to trigger the group switchboard service.
  • the switchboard SCP13 is used to determine that the call includes an identity of the outbound call service, the SSP 12 is instructed to establish a connection between the mobile terminal extension 11 of the group switchboard and the group switchboard terminal.
  • the SSP 12 is further configured to receive an indication sent by the switchboard SCP 13 to establish a connection between the mobile terminal extension 11 and the group switchboard terminal based on the number of the group switchboard terminal in the call.
  • the switchboard SCP13 further includes: a call receiving unit 131, a service identifier determining unit 132, and a processing unit 133, where:
  • the call receiving unit 131 is configured to receive a call of the mobile terminal extension 11 in the group switchboard;
  • the specific call receiving unit 131 is configured to receive an IDP message sent by the SSP 12 according to the call of the mobile terminal extension 11 in the group switchboard.
  • the service identity determining unit 132 is configured to determine that the call includes an outbound service identity.
  • the processing unit 133 is configured to establish a connection between the mobile terminal extension 11 and the group switchboard terminal in the group switchboard according to the determination result of the service identifier determining unit 132 and according to the number of the group switchboard terminal in the call. In an actual application, the processing unit 133 may instruct the SSP 12 to establish a connection between the mobile terminal extension 11 in the group switchboard and the group switchboard terminal.
  • the switchboard SCP13 further includes a service customization determining unit 134, configured to determine that the group switchboard to which the mobile terminal extension 11 belongs within the group switchboard customizes the outbound call service; for example, the mobile terminal extension of the group switchboard can be determined by the outbound call service identifier included in the call. 11 The group switchboard to which it belongs has customized the outbound call service.
  • the processing unit 133 determines the result of the determination by the service identification unit 132 and the service customization determining unit 134, and establishes the connection between the mobile terminal extension 11 in the group switchboard and the group terminal outside the terminal based on the number of the group switchboard terminal in the call. In a practical application, the processing unit 133 may instruct the SSP 12 to establish a connection between the mobile terminal extension 11 within the group switchboard and the group switchboard terminal.
  • the switchboard SCP 13 further includes a switchboard number transmitting unit 135 for transmitting the group switchboard number of the group switchboard to the group switchboard terminal.
  • the processing unit 132 may send a Connect message to the SSP 12, instructing the SSP 12 to establish a connection between the mobile terminal extension 11 and the group switchboard terminal; the switchboard number sending unit 135 may set the "Generic Numbers" parameter in the Connect message.
  • the group switchboard number of the group switchboard is used to instruct the SSP12 to send the group switchboard number set in the "Generic Numbers" parameter as the calling number to the group switchboard terminal.
  • the switchboard SCP 13 further includes a billing unit 136 for billing the group switchboard number of the group switchboard based on the determination result of the service identifier determining unit 132.
  • the charging unit 136 may send an application charging (AC: Apply Charging) message to the SSP 12, and set the charging number as the group switchboard number of the group switchboard in the AC message, indicating that the SSP 12 is to the group switchboard.
  • AC Apply Charging
  • the switchboard SCP 13 further includes a cell time storage unit 137 for storing a cell time limit table, where the cell time limit table includes a call time and a cell identity.
  • the small A cell refers to a cell (Cell) covered by a mobile network to which a mobile terminal currently belongs
  • a cell identifier refers to a cell ID (Cell ID) of a cell covered by a mobile network to which the mobile terminal currently belongs.
  • the processing unit 133 is configured to determine, according to the determination result of the service identifier determining unit 132, that the call time of the mobile terminal extension 11 and the cell identifier are successfully matched in the cell time limit table in the cell time storage unit 137, according to the call.
  • the number of the group's main off-board terminal establishes the connection between the mobile terminal extension 11 and the group's switchboard terminal.
  • the service identifier determining unit 132 in the switchboard SCP13 determines whether the call of the mobile terminal extension 11 in the group switchboard includes the outbound call service identifier, and the service customization determining unit 134 determines the group to which the mobile terminal extension 11 in the group switchboard belongs.
  • the processing unit 133 establishes The connection between the mobile terminal extension 11 of the group switchboard and the group's main off-machine terminal realizes the call of the mobile terminal extension 11 of the group switchboard to dial the outgoing call service, and sends the group caller number of the group switchboard through the switchboard number sending unit 135.
  • the group switchboard number can be displayed on the group switchboard terminal to unify the group's external image, and the call charge can be charged by the billing unit 136 to the group switchboard number of the group switchboard; through the cell time storage unit 137 Storage cell time limit Table, the mobile terminal may limit the extension 11 dial the telephone exchange within the group identified outbound call service time of the call and the cell belongs to Group flexible control to meet the cost of the call, reduce the cost of the group.
  • FIG. 3 is a schematic flow chart of a method for implementing a group switchboard in a GSM network according to an embodiment of the present invention. It is assumed that the group has opened a group mobile switchboard service, and the assigned group switchboard number is the number of the GSM network, and the caller is the mobile terminal extension of the group switchboard. 11. Called as the group's switchboard terminal, as shown in the figure, the method includes:
  • the mobile terminal extension 11 in the group switchboard calls the group caller terminal outside the group.
  • the mobile terminal extension 11 in the group switchboard can directly dial the number of the called terminal outside the group switchboard, or call the caller terminal of the group switchboard by dialing the identity of the outbound call service, such as the number of the called terminal outside the group switchboard. Add the prefix 9 to call the group switchboard External terminal.
  • Step S304 the call is triggered to the group switchboard SCP13.
  • the SSP12 receives the call, and then sends an IDP message to the switchboard SCP13 according to the calling party subscription information (0-CSI), thereby triggering the group switchboard service.
  • Step S306 Identify whether the call includes an identifier of the outbound call service.
  • the switchboard SCP13 sends a request to report the BCSM event (RRBE) message to the SSP12 to monitor the caller event, and identifies whether the called number dialed when the mobile terminal extension 11 in the group switchboard calls the group switchboard terminal includes The identifier of the call service (such as whether or not the prefix 9 is added), if yes, step S308 is performed, and if no, step S322 is performed.
  • RRBE BCSM event
  • Step S308 judging whether the group switchboard to which the mobile terminal extension 11 in the group switchboard belongs has customized the outbound call service.
  • the switchboard SCP13 can find, according to the number of the mobile terminal extension 11 in the group switchboard, whether or not the tag for the outbound call service is customized for the group switchboard, and if found, the group switchboard customizes the site.
  • step S310 is performed; if not, the group switchboard does not customize the outbound call service, and step S328 is performed.
  • the tag set for the group switchboard to customize the outbound call service may be stored in the switchboard SCP13 or in other network elements, such as the HLR (Home Location Register).
  • Step S310 Obtain a call time and a Cell ID (Cell Identification) of the call.
  • the cell refers to a cell (Cell) covered by a mobile network to which the mobile terminal currently belongs
  • the cell identifier refers to a cell ID (Cell ID) of a cell covered by the mobile network to which the mobile terminal currently belongs.
  • Step S312 acquiring a cell time limit table.
  • the cell time limit table includes an outbound call time and a Cell ID, and is used to record the time and cell in which the mobile terminal extension 11 in the group switchboard can make a call by dialing the identity of the outbound call service, for example: The external call service was opened and the daily call service was opened.
  • the cell time limit table may be stored in the switchboard SCP13, or may be stored in other network elements, such as the HLR.
  • Step S314 matching the call time of the call and the Cell ID in the cell time limit table.
  • the caller time and the cell ID of the call are matched in the cell time limit table, if the match is successful (the cell time in step S312)
  • the cell time in step S312 For example, if the mobile terminal extension in the group switchboard with the group switchboard number of 45,596,523,254 is called in the cell with the cell ID of 00860571001 on Tuesday at 10:30, the match is successful, then step S316 is performed; if the match fails ( The cell time limit table in step S312 is taken as an example. If the mobile terminal extension in the group whose group switchboard number is 45859523254 makes a call in the cell with the cell ID of 00860571002 on Tuesday at 08:00, the match fails. Then, step S328 is performed.
  • Step S316 charging the group switchboard number of the group switchboard.
  • the switchboard SCP13 sends an AC message to the SSP 12 to instruct the SSP 12 to charge the group switchboard number of the group switchboard.
  • the switchboard SCP13 may specifically set the billing number as the group switchboard number of the group switchboard in the AC message, and after receiving the AC message, the SSP12 calculates the group switchboard number of the group switchboard according to the billing number in the AC message. fee.
  • Step S318, establishing a connection between the mobile terminal extension 11 in the group switchboard and the called terminal terminal of the group switchboard, and transmitting the group switchboard number of the group switchboard to the group switchboard outside the group.
  • the switchboard SCP13 sends a Connect message to the SSP 12, instructing the SSP 12 to establish a connection between the mobile terminal extension 11 in the group switchboard and the called party outside the group switchboard, and setting the "Generic Numbers" parameter in the Connect message to the above.
  • the group switchboard number of the group switchboard after receiving the Connect message, the SSP12 sends the group switchboard number set in the "Generic Numbers" parameter to the caller terminal of the group switchboard as the calling number.
  • Step S320 after the call ends, the switchboard SCP13 generates a bill record.
  • the SSP 12 sends an ACR (Apply Charging Report) message to the switchboard SCP 13, wherein the billing number is set to the group switchboard in the ACR message.
  • ACR Apply Charging Report
  • Group switchboard number After receiving the ACR message, the switchboard SCP13 modifies the balance of the group switchboard number in the database according to the ACR message and generates a bill record.
  • step S322 the number of the mobile terminal extension 11 in the group switchboard is charged.
  • the switchboard SCP 13 sends an AC (Apply Charging) message to the SSP 12 to instruct the SSP 12 to charge the group switchboard number of the group switchboard.
  • the switchboard SCP13 may specifically set the billing number to the number of the mobile terminal extension 11 in the group switchboard in the AC message.
  • the SSP12 pairs the mobile terminal in the group switchboard according to the billing number in the AC message. The number of the extension 11 is charged.
  • Step S324 establishing a connection between the mobile terminal extension 11 in the group switchboard and the group switchboard terminal, and transmitting the number of the mobile terminal extension 11 to the group switchboard terminal.
  • the switchboard SCP 13 sends a Connect (Connect) message to the SSP 12, instructing the SSP 12 to establish a connection between the mobile terminal extension 11 and the group switchboard terminal, and setting the "Generic Numbers" parameter in the Connect message to the number of the mobile terminal extension 11, After receiving the Connect message, the SSP12 sends the number of the mobile terminal extension 11 set in the "Generic Numbers" parameter as the calling number to the group switchboard terminal.
  • Step S326 after the call ends, the switchboard SCP13 generates a bill record.
  • the SSP 12 sends an ACR message to the switchboard SCP13, wherein the billing number is set to the number of the mobile terminal extension 11 in the ACR message; after the switchboard SCP13 receives the ACR message, Modify number based on ACR message According to the balance of the number of the mobile terminal extension 11 in the library, a bill record is generated.
  • Step S328 the switchboard SCP13 sends an RC (Release Call) message to the SSP12, instructing the SSP12 to release the call.
  • RC Release Call
  • the switchboard SCP13 can also play a prompt tone to the mobile terminal extension 11 "Sorry, you can't make a call temporarily", and the tone can be stored in SSP12 or AIP (Advanced Intelligent Peripheral).
  • the group extension mobile terminal extension can realize the call of the outbound call service to perform the outbound call, thereby being able to offload the traffic of the fixed operator PBX.
  • the employees in the group need to make an external call due to work reasons, they can use the mobile terminal extension of the group switchboard to dial the identity of the outbound call service, and can display the group switchboard number of the group switchboard to unify the group's external image.
  • the call charge can be The group pays according to the set payment method; When the employees in the group need to make an external call for personal reasons, they can use the mobile terminal extension of the group switchboard to dial the identity of the outbound call service, and the mobile terminal extension can be displayed externally.
  • the number, the calling fee is paid by the mobile terminal extension user according to the set payment method, so that different call modes can be provided for the employees in the group to satisfy the personalized service.
  • the group can use the calling time period and the cell to limit the call of the mobile terminal extension to dial the outbound call service (such as prefixing the group's switchboard number) according to the needs of the group (when the outbound call is restricted) Voice-friendly reminders can be provided. For example, during the working hours and at work, the call can be made by dialing the identity of the outgoing call service. When the work time is not at work or not at work, the call cannot be made by dialing the identity of the outgoing call service. It can meet the group's flexible control of call costs and reduce group costs.
  • the present invention can be implemented by hardware or by means of software plus a necessary general hardware platform.
  • the technical solution of the present invention may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a USB flash drive, a mobile hard disk, etc.), including several The instructions are for causing a computer device (which may be a personal computer, server, or network device, etc.) to perform the methods described in various embodiments of the present invention.
  • a computer device which may be a personal computer, server, or network device, etc.

Abstract

A method for enabling call-out from a group telephone exchange, a service control device and a group telephone exchange system are used for enabling a mobile terminal extension within a group telephone exchange to call out by additional dialing of a call-out service ID. The method for enabling call-out from a group telephone exchange comprises the steps of: receiving a call of a mobile terminal extension from within the group telephone exchange to a terminal external to said group telephone exchange; determining whether the call comprises the call-out service ID; establishing connection between the mobile terminal extension and said external terminal according to the number of said external terminal.

Description

集团总机外呼实现的方法、 业务控制装置和集团总机系统 本申请要求于 2007年 12 月 27 日提交中国专利局, 申请号为 200710125549.3 , 发明名称为 "集团总机实现的方法、 业务控制装 置和集团总机系统"的中国专利申请的优先权, 其全部内容通过引用 结合在本申请中。 技术领域  Method for the realization of group switchboard call, business control device and group switchboard system This application is submitted to the China Patent Office on December 27, 2007, and the application number is 200710125549.3. The invention name is "Group switchboard implementation method, business control device and group. The priority of the Chinese Patent Application for the "Total System" is incorporated herein by reference. Technical field
本发明实施例涉及通信技术领域,特别涉及一种集团总机外呼实 现的方法、 业务控制装置和集团总机系统。 背景技术  The embodiments of the present invention relate to the field of communications technologies, and in particular, to a group switchboard external call implementation method, a service control device, and a group switchboard system. Background technique
集团总机业务为集团提供一个总机号码, 当集团外用户拨打集团 的总机号码后,可以通过语音流程的导航,进行业务咨询、电话查询、 电话转接等。  The group switchboard business provides the group with a switchboard number. When the group's users dial the group's switchboard number, they can use the voice process navigation to conduct business consultation, telephone inquiry, and telephone transfer.
传统在固定电话网上开展集团总机业务通常是通过铺设专线将 Traditionally, the group switchboard business on the fixed telephone network is usually through the laying of dedicated lines.
PBX ( Private Branch Exchange, 企业用户交换机 )接入到运营商交换 机实现的。 集团内所有用户对外只公布一个总机号码, 集团外用户拨 打集团内用户时, 先拨打集团总机号码, 再根据语音提示拨打集团内 用户的分机号码;在集团内部,每个集团内用户分配有一个分机号码, 集团内用户之间可以互拨对方的分机号码。 The PBX (Private Branch Exchange) is accessed by the carrier switch. All users in the group will only announce one switchboard number. When the group users dial the users in the group, they will dial the group switchboard number first, and then dial the extension number of the users in the group according to the voice prompt. Within the group, each group user is assigned one. The extension number, the users in the group can dial each other's extension number.
目前, 还可以通过为集团提供一个 MSISDN ( Mobile Station International ISDN Number, 移动台国际 ISDN 号码), 为集团内的每 个移动终端分机分配一个独立的短号码来实现集团总机业务。集团内 移动终端分机呼叫时, 由 MSC ( Mobile Service Switching Center, 移 动交换中心) /SSP ( Service Switch Point, 业务交换点)上报给 SCP ( Service Control Point, 业务控制点) , SCP对主叫号码进行分析, 然后要求 MSC/SSP接续到被叫。 这种方式能节省集团成本, 并能对集 体总机业务开发出更多的个性化服务。 发明内容 At present, it is also possible to realize the group switchboard business by providing the group with an MSISDN (Mobile Station International ISDN Number) to assign an independent short number to each mobile terminal extension in the group. When the mobile terminal in the group makes an extension call, the MSC (Mobile Service Switching Center) / SSP (Service Switch Point) is reported to the SCP (Service Control Point), and the SCP performs the calling number. Analysis, then ask the MSC/SSP to connect to the called party. This approach saves group costs and enables more personalized services for the collective switchboard business. Summary of the invention
本发明实施例提供了一种集团总机外呼实现的方法、业务控制装 置和集团总机系统,以实现集团总机内移动终端分机通过加拨外呼业 务的标识向集团总机外终端呼叫。  The embodiment of the invention provides a method for implementing the group switchboard outbound call, a service control device and a group switchboard system, so as to realize that the mobile terminal extension in the group switchboard calls to the group switchboard terminal by adding the sign of the outbound call service.
本发明实施例提供了一种集团总机外呼实现的方法,包括如下步 骤:  An embodiment of the present invention provides a method for implementing a group switchboard outbound call, including the following steps:
接收集团总机内移动终端分机向集团总机外终端的呼叫; 确定所述呼叫包含外呼业务标识;  Receiving a call from the extension terminal of the mobile terminal in the group switchboard to the group foreign terminal; determining that the call includes an outbound service identifier;
根据所述呼叫中的所述集团总机外终端的号码 , 建立所述移动 终端分机和集团总机外终端的连接。  Establishing a connection between the mobile terminal extension and the group switchboard terminal according to the number of the group switchboard terminal in the call.
本发明实施例还提供了一种业务控制装置, 包括:  The embodiment of the invention further provides a service control apparatus, including:
呼叫接收单元,用于接收集团总机内移动终端分机向集团总机外 终端的呼叫;  a call receiving unit, configured to receive a call of the mobile terminal extension in the group switchboard to the group switchboard terminal;
业务标识确定单元, 用于确定所述呼叫包含外呼业务的标识; 处理单元, 用于根据所述业务标识确定单元的确定结果, 以及根 据所述呼叫中的集团总机外终端的号码,建立所述移动终端分机和集 团总机外终端的连接。  a service identifier determining unit, configured to determine that the call includes an identifier of the outbound call service, a processing unit, configured to establish, according to the determination result of the service identifier determining unit, according to the number of the group foreign terminal in the call, The connection between the mobile terminal extension and the group switchboard terminal.
本发明实施例还提供了一种集团总机系统, 包括: 业务交换点和 业务控制点, 其中:  The embodiment of the present invention further provides a group switchboard system, including: a service switching point and a service control point, where:
所述业务交换点,用于接收集团总机内移动终端分机向集团总机 外终端的呼叫, 并将所述呼叫触发到业务控制点; 接收所述业务控制 点发送的指示, 根据所述呼叫中的集团总机外终端的号码, 建立所述 移动终端分机和集团总机外终端的连接。  The service switching point is configured to receive a call of the mobile terminal extension in the group switchboard to the group switchboard terminal, and trigger the call to the service control point; receive an indication sent by the service control point, according to the call in the call The number of the group's main off-board terminal establishes the connection between the mobile terminal extension and the group's switchboard terminal.
所述业务控制点, 用于确定所述呼叫包含外呼业务的标识时, 向 所述业务交换点发送建立所述移动终端分机和集团总机外终端的连 接指示。  And the service control point is configured to send, when the call includes the identifier of the outbound call service, a connection indication for establishing the mobile terminal extension and the group switchboard terminal to the service switching point.
与现有技术相比, 本发明实施例具有以下优点: 本发明实施例通过确定集团总机内移动终端分机加拨外呼业务 的标识向集团总机外终端呼叫时,建立所述移动终端分机和集团总机 外终端的连接,实现了集团总机内移动终端分机通过加拨外呼业务标 识进行外呼。 附图说明 Compared with the prior art, the embodiment of the invention has the following advantages: The embodiment of the present invention establishes the connection between the extension of the mobile terminal and the terminal of the group mainframe by determining the identity of the mobile terminal extension in the group switchboard to dial the call of the outbound call, and realizes the extension of the mobile terminal in the group switchboard. Add the outgoing call service identifier to make an outgoing call. DRAWINGS
图 1为本发明实施例集团总机系统示意图;  1 is a schematic diagram of a group switchboard system according to an embodiment of the present invention;
图 2是本发明实施例总机 SCP主要结构示意图;  2 is a schematic diagram showing the main structure of a switchboard SCP according to an embodiment of the present invention;
图 3为本发明实施例在 GSM ( Global System for Mobile, 全球移 动通信) 网中集团总机实现方法流程示意图。 具体实施方式  FIG. 3 is a schematic flowchart of a method for implementing a group switchboard in a GSM (Global System for Mobile) network according to an embodiment of the present invention. detailed description
图 1为本发明实施例集团总机系统结构示意图,集团总机系统包 括:  1 is a schematic structural diagram of a group switchboard system according to an embodiment of the present invention, and the group switchboard system includes:
集团总机内移动终端分机 11、 SSP12和总机 SCP13 , 其中: 集团总机内移动终端分机 11用于向集团总机外终端发起呼叫。 SSP12用于接收集团总机内移动终端分机 11的呼叫, 并将所述呼叫 触发到总机 SCP13; 具体的, SSP12接收到集团总机内移动终端分机 11 的呼叫后, 根据主叫签约信息 (0-CSI ) 向总机 SCP13发送 IDP ( Initial Detection Point,启动检测点 )消息,从而触发集团总机业务。 总机 SCP13用于确定所述呼叫包含外呼业务的标识时, 指示 SSP12 建立集团总机内移动终端分机 11 和集团总机外终端的连接。 SSP12 还用于接收总机 SCP13发送的指示, 根据所述呼叫中的集团总机外 终端的号码, 建立移动终端分机 11和集团总机外终端的连接。  Group terminal mobile terminal extension 11, SSP12 and switchboard SCP13, where: Group terminal mobile terminal extension 11 is used to initiate a call to the group's switchboard terminal. The SSP 12 is configured to receive the call of the mobile terminal extension 11 in the group switchboard, and trigger the call to the switchboard SCP13. Specifically, after receiving the call of the mobile terminal extension 11 in the group switchboard, the SSP 12 according to the caller subscription information (0-CSI) The IDP (Initial Detection Point) message is sent to the switchboard SCP13 to trigger the group switchboard service. When the switchboard SCP13 is used to determine that the call includes an identity of the outbound call service, the SSP 12 is instructed to establish a connection between the mobile terminal extension 11 of the group switchboard and the group switchboard terminal. The SSP 12 is further configured to receive an indication sent by the switchboard SCP 13 to establish a connection between the mobile terminal extension 11 and the group switchboard terminal based on the number of the group switchboard terminal in the call.
下面在图 1的基础上, 结合图 2对本发明实施例作进一步描述, 如图 2所示, 总机 SCP13进一步包括: 呼叫接收单元 131、 业务标识 确定单元 132和处理单元 133, 其中:  The embodiment of the present invention is further described below with reference to FIG. 1. Referring to FIG. 2, the switchboard SCP13 further includes: a call receiving unit 131, a service identifier determining unit 132, and a processing unit 133, where:
呼叫接收单元 131用于接收集团总机内移动终端分机 11的呼叫; 具体的呼叫接收单元 131用于接收 SSP12根据集团总机内移动终端分 机 11的呼叫发送的 IDP消息。 业务标识确定单元 132用于确定所述 呼叫包含外呼业务标识。 处理单元 133 用于根据业务标识确定单元 132的确定结果, 以及根据所述呼叫中的集团总机外终端的号码, 建 立集团总机内移动终端分机 11和集团总机外终端的连接。 在实际应 用中, 处理单元 133可以指示 SSP12建立集团总机内移动终端分机 11和集团总机外终端的连接。 The call receiving unit 131 is configured to receive a call of the mobile terminal extension 11 in the group switchboard; The specific call receiving unit 131 is configured to receive an IDP message sent by the SSP 12 according to the call of the mobile terminal extension 11 in the group switchboard. The service identity determining unit 132 is configured to determine that the call includes an outbound service identity. The processing unit 133 is configured to establish a connection between the mobile terminal extension 11 and the group switchboard terminal in the group switchboard according to the determination result of the service identifier determining unit 132 and according to the number of the group switchboard terminal in the call. In an actual application, the processing unit 133 may instruct the SSP 12 to establish a connection between the mobile terminal extension 11 in the group switchboard and the group switchboard terminal.
总机 SCP13还包括业务定制确定单元 134,用于确定集团总机内 移动终端分机 11所属的集团总机定制了所述外呼业务; 例如可以通 过呼叫中包含的外呼业务标识确定集团总机内移动终端分机 11所属 的集团总机是否定制了外呼业务。处理单元 133根据业务标识确定单 元 132和业务定制确定单元 134的确定结果,以及根据所述呼叫中的 集团总机外终端的号码, 建立集团总机内移动终端分机 11和集团总 机外终端的连接。在实际应用中,处理单元 133可以指示 SSP12建立 集团总机内移动终端分机 11和集团总机外终端的连接。  The switchboard SCP13 further includes a service customization determining unit 134, configured to determine that the group switchboard to which the mobile terminal extension 11 belongs within the group switchboard customizes the outbound call service; for example, the mobile terminal extension of the group switchboard can be determined by the outbound call service identifier included in the call. 11 The group switchboard to which it belongs has customized the outbound call service. The processing unit 133 determines the result of the determination by the service identification unit 132 and the service customization determining unit 134, and establishes the connection between the mobile terminal extension 11 in the group switchboard and the group terminal outside the terminal based on the number of the group switchboard terminal in the call. In a practical application, the processing unit 133 may instruct the SSP 12 to establish a connection between the mobile terminal extension 11 within the group switchboard and the group switchboard terminal.
总机 SCP13还包括总机号码发送单元 135,用于将所述集团总机 的集团总机号码发送到集团总机外终端。 在本实施例中, 处理单元 132可以将向 SSP12下发 Connect消息,指示 SSP12建立移动终端分 机 11 和集团总机外终端的连接; 总机号码发送单元 135 可以将 Connect消息中的 "Generic Numbers" 参数设置为该集团总机的集团 总机号码, 用于指示 SSP12将 "Generic Numbers" 参数中设置的集 团总机号码作为主叫号码发送到集团总机外终端。  The switchboard SCP 13 further includes a switchboard number transmitting unit 135 for transmitting the group switchboard number of the group switchboard to the group switchboard terminal. In this embodiment, the processing unit 132 may send a Connect message to the SSP 12, instructing the SSP 12 to establish a connection between the mobile terminal extension 11 and the group switchboard terminal; the switchboard number sending unit 135 may set the "Generic Numbers" parameter in the Connect message. The group switchboard number of the group switchboard is used to instruct the SSP12 to send the group switchboard number set in the "Generic Numbers" parameter as the calling number to the group switchboard terminal.
总机 SCP13还包括计费单元 136, 用于根据业务标识确定单元 132的确定结果, 对所述集团总机的集团总机号码计费。 在本实施例 中,计费单元 136可以向 SSP12发送申请计费( AC: Apply Charging ) 消息, 并在 AC消息中将计费号码设置为集团总机的集团总机号码, 指示 SSP12对所述集团总机的集团总机号码计费。  The switchboard SCP 13 further includes a billing unit 136 for billing the group switchboard number of the group switchboard based on the determination result of the service identifier determining unit 132. In this embodiment, the charging unit 136 may send an application charging (AC: Apply Charging) message to the SSP 12, and set the charging number as the group switchboard number of the group switchboard in the AC message, indicating that the SSP 12 is to the group switchboard. Group switchboard number billing.
总机 SCP13还包括小区时间存储单元 137,用于储存小区时间限 制表, 所述小区时间限制表包括呼叫时间和小区标识。 其中, 所述小 区是指移动终端当前所属的移动网络覆盖的蜂窝小区(Cell ), 小区标 识是指移动终端当前所属的移动网络覆盖的蜂窝小区的标识 ( Cell ID )。 处理单元 133用于根据业务标识确定单元 132的确定结果, 确 定移动终端分机 11的呼叫时间和小区标识在所述小区时间存储单元 137中的小区时间限制表中匹配成功时, 根据所述呼叫中的集团总机 外终端的号码, 建立移动终端分机 11和集团总机外终端的连接。 The switchboard SCP 13 further includes a cell time storage unit 137 for storing a cell time limit table, where the cell time limit table includes a call time and a cell identity. Where the small A cell refers to a cell (Cell) covered by a mobile network to which a mobile terminal currently belongs, and a cell identifier refers to a cell ID (Cell ID) of a cell covered by a mobile network to which the mobile terminal currently belongs. The processing unit 133 is configured to determine, according to the determination result of the service identifier determining unit 132, that the call time of the mobile terminal extension 11 and the cell identifier are successfully matched in the cell time limit table in the cell time storage unit 137, according to the call. The number of the group's main off-board terminal establishes the connection between the mobile terminal extension 11 and the group's switchboard terminal.
本发明实施例中, 通过总机 SCP13 中的业务标识确定单元 132 确定集团总机内移动终端分机 11的呼叫是否包含外呼业务标识, 以 及业务定制确定单元 134确定集团总机内移动终端分机 11所属的集 团总机是否定制了所述外呼业务,可以确定集团总机是否开通通过加 拨外呼业务标识呼叫的业务; 当集团总机内移动终端分机 11加拨外 呼业务的标识进行呼叫时,处理单元 133建立集团总机内移动终端分 机 11和集团总机外终端的连接, 实现集团总机内移动终端分机 11加 拨外呼业务的标识进行外呼;通过总机号码发送单元 135将所述集团 总机的集团总机号码发送到集团总机外终端,能在集团总机外终端上 显示集团总机号码, 以便统一集团对外形象, 且呼叫费用可以由计费 单元 136对该集团总机的集团总机号码计费;通过小区时间存储单元 137储存小区时间限制表, 可以限制集团总机内移动终端分机 11加 拨外呼业务的标识进行呼叫的呼叫时间和所属的小区,从而能够满足 集团灵活控制呼叫的费用, 降低集团成本。  In the embodiment of the present invention, the service identifier determining unit 132 in the switchboard SCP13 determines whether the call of the mobile terminal extension 11 in the group switchboard includes the outbound call service identifier, and the service customization determining unit 134 determines the group to which the mobile terminal extension 11 in the group switchboard belongs. Whether the switchboard customizes the outbound call service, whether it is determined whether the group switchboard activates the service called by dialing the outbound call service identity; when the mobile terminal extension 11 in the group switchboard dials the identity of the outbound call service to make a call, the processing unit 133 establishes The connection between the mobile terminal extension 11 of the group switchboard and the group's main off-machine terminal realizes the call of the mobile terminal extension 11 of the group switchboard to dial the outgoing call service, and sends the group caller number of the group switchboard through the switchboard number sending unit 135. To the group switchboard terminal, the group switchboard number can be displayed on the group switchboard terminal to unify the group's external image, and the call charge can be charged by the billing unit 136 to the group switchboard number of the group switchboard; through the cell time storage unit 137 Storage cell time limit Table, the mobile terminal may limit the extension 11 dial the telephone exchange within the group identified outbound call service time of the call and the cell belongs to Group flexible control to meet the cost of the call, reduce the cost of the group.
下面结合图 3更好地说明本发明实施例提供的技术方案。图 3为 本发明实施例在 GSM网中集团总机实现的方法流程示意图, 假设该 集团已开通集团移动总机业务, 被分配的集团总机号码为 GSM网的 号码, 主叫为集团总机内移动终端分机 11 , 被叫为集团总机外终端, 如图所示, 所述方法包括:  The technical solution provided by the embodiment of the present invention is better described below with reference to FIG. 3 is a schematic flow chart of a method for implementing a group switchboard in a GSM network according to an embodiment of the present invention. It is assumed that the group has opened a group mobile switchboard service, and the assigned group switchboard number is the number of the GSM network, and the caller is the mobile terminal extension of the group switchboard. 11. Called as the group's switchboard terminal, as shown in the figure, the method includes:
步骤 S302, 集团总机内移动终端分机 11呼叫集团总机外被叫终 端。 集团总机内移动终端分机 11可以直接拨打集团总机外被叫终端 的号码进行呼叫,也可以通过加拨外呼业务的标识呼叫集团总机外被 叫终端,如在集团总机外被叫终端的号码前加拨前缀 9呼叫集团总机 外终端。 In step S302, the mobile terminal extension 11 in the group switchboard calls the group caller terminal outside the group. The mobile terminal extension 11 in the group switchboard can directly dial the number of the called terminal outside the group switchboard, or call the caller terminal of the group switchboard by dialing the identity of the outbound call service, such as the number of the called terminal outside the group switchboard. Add the prefix 9 to call the group switchboard External terminal.
步骤 S304, 所述呼叫触发到集团总机 SCP13。 集团总机内移动 终端分机 11呼叫集团总机外被叫终端后, SSP12收到所述呼叫, 然 后根据主叫签约信息( 0-CSI )向总机 SCP13发送 IDP消息, 从而触 发集团总机业务。  Step S304, the call is triggered to the group switchboard SCP13. After the group's switchboard terminal extension terminal 11 calls the group's switchboard terminal, the SSP12 receives the call, and then sends an IDP message to the switchboard SCP13 according to the calling party subscription information (0-CSI), thereby triggering the group switchboard service.
步骤 S306 , 识别所述呼叫中是否包含外呼业务的标识。 总机 SCP13收到 IDP消息后,向 SSP12下发请求报告 BCSM事件( RRBE ) 消息来监听主叫事件, 并识别集团总机内移动终端分机 11呼叫集团 总机外终端时拨打的被叫号码中是否包含外呼业务的标识(如是否加 拨前缀 9 ), 如果是, 则执行步骤 S308, 如果否, 则执行步骤 S322。  Step S306: Identify whether the call includes an identifier of the outbound call service. After receiving the IDP message, the switchboard SCP13 sends a request to report the BCSM event (RRBE) message to the SSP12 to monitor the caller event, and identifies whether the called number dialed when the mobile terminal extension 11 in the group switchboard calls the group switchboard terminal includes The identifier of the call service (such as whether or not the prefix 9 is added), if yes, step S308 is performed, and if no, step S322 is performed.
步骤 S308, 判断集团总机内移动终端分机 11所属的集团总机是 否定制了所述外呼业务。 本实施例中, 总机 SCP13 可以根据集团总 机内移动终端分机 11 的号码, 查找是否为所述集团总机设置了定制 了所述外呼业务的标记, 若查找到, 则所述集团总机定制了所述外呼 业务, 执行步骤 S310; 若未查找到, 则所述集团总机未定制所述外 呼业务, 执行步骤 S328。  Step S308, judging whether the group switchboard to which the mobile terminal extension 11 in the group switchboard belongs has customized the outbound call service. In this embodiment, the switchboard SCP13 can find, according to the number of the mobile terminal extension 11 in the group switchboard, whether or not the tag for the outbound call service is customized for the group switchboard, and if found, the group switchboard customizes the site. In the case of the outbound call service, step S310 is performed; if not, the group switchboard does not customize the outbound call service, and step S328 is performed.
为集团总机设置的定制了所述外呼业务的标记可以存储在总机 SCP13 中, 也可以存储在其他网元中, 如 HLR ( Home Location Register, 归属位置寄存器) 中。  The tag set for the group switchboard to customize the outbound call service may be stored in the switchboard SCP13 or in other network elements, such as the HLR (Home Location Register).
步骤 S310 , 获取所述呼叫的呼叫时间和 Cell ID ( Cell Identification, 小区标识)。 其中, 所述小区是指移动终端当前所属的 移动网络覆盖的蜂窝小区(Cell ), 小区标识是指移动终端当前所属的 移动网络覆盖的蜂窝小区的标识(Cell ID )。 当总机 SCP13判断出所 述集团总机定制了所述外呼业务,则从 IDP消息中获取所述呼叫的呼 叫时间和所属移动网络覆盖的小区的 Cell ID。  Step S310: Obtain a call time and a Cell ID (Cell Identification) of the call. The cell refers to a cell (Cell) covered by a mobile network to which the mobile terminal currently belongs, and the cell identifier refers to a cell ID (Cell ID) of a cell covered by the mobile network to which the mobile terminal currently belongs. When the switchboard SCP13 determines that the group switchboard has customized the outbound call service, the call time of the call and the Cell ID of the cell covered by the mobile network are obtained from the IDP message.
步骤 S312, 获取小区时间限制表。 所述小区时间限制表包含外 呼时间和 Cell ID, 用于记录集团总机内移动终端分机 11可以通过加 拨外呼业务的标识进行呼叫的时间和小区, 例如: 外呼业务开通日 外呼业务开通 Step S312, acquiring a cell time limit table. The cell time limit table includes an outbound call time and a Cell ID, and is used to record the time and cell in which the mobile terminal extension 11 in the group switchboard can make a call by dialing the identity of the outbound call service, for example: The external call service was opened and the daily call service was opened.
集团总机号码 Cell ID  Group switchboard number Cell ID
期 时间 星期一 ~星期五 08: 00 - 18: 00 00860571001 星期日〜星期六 09: 00 - 12: 00 00860571001 Period Time Monday to Friday 08: 00 - 18: 00 00860571001 Sunday to Saturday 09: 00 - 12: 00 00860571001
45896523254 45896523254
星期一 ~星期五 08: 30 - 18: 30 00860571002  Monday to Friday 08: 30 - 18: 30 00860571002
所述小区时间限制表可以存储在总机 SCP13 中, 也可以存储在 其他网元中, 如 HLR中。 The cell time limit table may be stored in the switchboard SCP13, or may be stored in other network elements, such as the HLR.
步骤 S314, 将所述呼叫的呼叫时间和 Cell ID在小区时间限制表 中进行匹配。 当总机 SCP13获取了所述呼叫的呼叫时间和 Cell ID, 以及小区时间限制表后,在小区时间限制表中匹配所述呼叫的呼叫时 间和 Cell ID,如果匹配成功(以步骤 S312中的小区时间限制表为例, 若集团总机号码为 45896523254 的集团总机内的移动终端分机于星 期二 10: 30在 Cell ID为 00860571001的小区内进行呼叫, 则匹配成 功), 则执行步骤 S316; 如果匹配失败(以步骤 S312中的小区时间 限制表为例,若集团总机号码为 45896523254的集团内的移动终端分 机于星期二 08: 00在 Cell ID为 00860571002的小区内进行呼叫, 则 匹配失败), 则执行步骤 S328。  Step S314, matching the call time of the call and the Cell ID in the cell time limit table. After the switchboard time and the cell ID of the call are obtained, the caller time and the cell ID of the call are matched in the cell time limit table, if the match is successful (the cell time in step S312) For example, if the mobile terminal extension in the group switchboard with the group switchboard number of 45,596,523,254 is called in the cell with the cell ID of 00860571001 on Tuesday at 10:30, the match is successful, then step S316 is performed; if the match fails ( The cell time limit table in step S312 is taken as an example. If the mobile terminal extension in the group whose group switchboard number is 45859523254 makes a call in the cell with the cell ID of 00860571002 on Tuesday at 08:00, the match fails. Then, step S328 is performed.
步骤 S316, 对所述集团总机的集团总机号码计费。 总机 SCP13 向 SSP12发送 AC消息指示 SSP12对所述集团总机的集团总机号码 计费。本实施例中,总机 SCP13可以具体在 AC消息中将计费号码设 置为集团总机的集团总机号码, SSP12接收到 AC消息后, 根据 AC 消息中的计费号码对集团总机的集团总机号码进行计费。  Step S316, charging the group switchboard number of the group switchboard. The switchboard SCP13 sends an AC message to the SSP 12 to instruct the SSP 12 to charge the group switchboard number of the group switchboard. In this embodiment, the switchboard SCP13 may specifically set the billing number as the group switchboard number of the group switchboard in the AC message, and after receiving the AC message, the SSP12 calculates the group switchboard number of the group switchboard according to the billing number in the AC message. fee.
步骤 S318, 建立集团总机内移动终端分机 11和集团总机外被叫 终端的连接,并将所述集团总机的集团总机号码发送到集团总机外被 叫终端。 本实施例中, 总机 SCP13向 SSP12发送连接(Connect ) 消 息, 指示 SSP12建立集团总机内移动终端分机 11和集团总机外被叫 终端的连接, 并将 Connect消息中 "Generic Numbers" 参数设置为所 述集团总机的集团总机号码, SSP12接收到 Connect 消息后, 将 "Generic Numbers"参数中设置的集团总机号码作为主叫号码发送到 集团总机外被叫终端。 Step S318, establishing a connection between the mobile terminal extension 11 in the group switchboard and the called terminal terminal of the group switchboard, and transmitting the group switchboard number of the group switchboard to the group switchboard outside the group. Call the terminal. In this embodiment, the switchboard SCP13 sends a Connect message to the SSP 12, instructing the SSP 12 to establish a connection between the mobile terminal extension 11 in the group switchboard and the called party outside the group switchboard, and setting the "Generic Numbers" parameter in the Connect message to the above. The group switchboard number of the group switchboard, after receiving the Connect message, the SSP12 sends the group switchboard number set in the "Generic Numbers" parameter to the caller terminal of the group switchboard as the calling number.
步骤 S320, 呼叫结束后, 总机 SCP13生成话单记录。 当集团总 机内移动终端分机 11和集团总机外终端间的呼叫结束后, SSP12向 总机 SCP13发送 ACR ( Apply Charging Report, 申请计费报告 )消息, 其中在 ACR消息中将计费号码设置为集团总机的集团总机号码; 总 机 SCP13接收到 ACR消息后, 依据 ACR消息修改数据库中集团总 机号码的余额, 并生成话单记录。  Step S320, after the call ends, the switchboard SCP13 generates a bill record. After the call between the mobile terminal extension 11 and the group switchboard terminal in the group switchboard ends, the SSP 12 sends an ACR (Apply Charging Report) message to the switchboard SCP 13, wherein the billing number is set to the group switchboard in the ACR message. Group switchboard number; After receiving the ACR message, the switchboard SCP13 modifies the balance of the group switchboard number in the database according to the ACR message and generates a bill record.
步骤 S322, 对集团总机内移动终端分机 11 的号码计费。 总机 SCP13向 SSP12发送 AC( Apply Charging,申请计费)消息指示 SSP12 对所述集团总机的集团总机号码计费。 本实施例中, 总机 SCP13 可 以具体在 AC 消息中将计费号码设置为集团总机内移动终端分机 11 的号码, SSP12接收到 AC消息后, 根据 AC消息中的计费号码对集 团总机内移动终端分机 11的号码进行计费。  In step S322, the number of the mobile terminal extension 11 in the group switchboard is charged. The switchboard SCP 13 sends an AC (Apply Charging) message to the SSP 12 to instruct the SSP 12 to charge the group switchboard number of the group switchboard. In this embodiment, the switchboard SCP13 may specifically set the billing number to the number of the mobile terminal extension 11 in the group switchboard in the AC message. After receiving the AC message, the SSP12 pairs the mobile terminal in the group switchboard according to the billing number in the AC message. The number of the extension 11 is charged.
步骤 S324, 建立集团总机内移动终端分机 11和集团总机外终端 的连接, 并将移动终端分机 11 的号码发送到集团总机外终端。 本实 施例中,总机 SCP13向 SSP12发送连接 ( Connect )消息,指示 SSP12 建立移动终端分机 11和集团总机外终端的连接, 并将 Connect消息 中 "Generic Numbers" 参数设置为移动终端分机 11的号码, SSP12 接收到 Connect消息后, 将 "Generic Numbers" 参数中设置的移动终 端分机 11的号码作为主叫号码发送到集团总机外终端。  Step S324, establishing a connection between the mobile terminal extension 11 in the group switchboard and the group switchboard terminal, and transmitting the number of the mobile terminal extension 11 to the group switchboard terminal. In this embodiment, the switchboard SCP 13 sends a Connect (Connect) message to the SSP 12, instructing the SSP 12 to establish a connection between the mobile terminal extension 11 and the group switchboard terminal, and setting the "Generic Numbers" parameter in the Connect message to the number of the mobile terminal extension 11, After receiving the Connect message, the SSP12 sends the number of the mobile terminal extension 11 set in the "Generic Numbers" parameter as the calling number to the group switchboard terminal.
步骤 S326, 呼叫结束后, 总机 SCP13生成话单记录。 当移动终 端分机 11和集团总机外终端间的呼叫结束后, SSP12向总机 SCP13 发送 ACR消息,其中在 ACR消息中将计费号码设置为移动终端分机 11的号码; 总机 SCP13接收到 ACR消息后, 依据 ACR消息修改数 据库中移动终端分机 11的号码的余额, 并生成话单记录。 Step S326, after the call ends, the switchboard SCP13 generates a bill record. After the call between the mobile terminal extension 11 and the group switchboard terminal ends, the SSP 12 sends an ACR message to the switchboard SCP13, wherein the billing number is set to the number of the mobile terminal extension 11 in the ACR message; after the switchboard SCP13 receives the ACR message, Modify number based on ACR message According to the balance of the number of the mobile terminal extension 11 in the library, a bill record is generated.
步骤 S328, 总机 SCP13向 SSP12下发 RC ( Release Call, 释放 连接 ) 消息, 指示 SSP12释放该呼叫。  Step S328, the switchboard SCP13 sends an RC (Release Call) message to the SSP12, instructing the SSP12 to release the call.
总机 SCP13还可以向移动终端分机 11播放提示音 "对不起, 您 暂时不能进行呼叫", 提示音可以储存在 SSP12 或 AIP ( Advanced Intelligent Peripheral, 智能增强外设) 中。  The switchboard SCP13 can also play a prompt tone to the mobile terminal extension 11 "Sorry, you can't make a call temporarily", and the tone can be stored in SSP12 or AIP (Advanced Intelligent Peripheral).
通过本发明实施例, 若集团总机定制了外呼业务, 集团总机内移 动终端分机可以实现加拨外呼业务的标识进行外呼,从而能够分流固 话运营商 PBX的话务量。 当集团内员工由于工作原因需要对外呼叫 时, 可以使用集团总机内移动终端分机加拨外呼业务的标识进行呼 叫,可以对外显示集团总机的集团总机号码,以便统一集团对外形象, 呼叫费用可以由该集团按照设定的付费方式支付; 当集团内员工由于 私人原因需要对外呼叫时,可以使用集团总机内移动终端分机不加拨 外呼业务的标识进行外呼, 可以对外显示该移动终端分机的号码, 呼 叫费用由该移动终端分机用户按照设定的付费方式支付,这样便能为 集团内的员工提供不同的呼叫方式, 满足个性化服务。 进一步, 集团 可以根据自身的需求,采用呼叫时间段和小区来限制集团内移动终端 分机加拨外呼业务的标识(如在集团总机外号码前加拨前缀)的外呼 (外呼受限时可以提供语音友好提示), 如在上班时间和上班地点可 以通过加拨外呼业务的标识进行外呼, 不在上班时间或不在上班地 点, 则不能通过加拨外呼业务的标识进行外呼, 从而能够满足集团灵 活控制呼叫的费用, 降低集团成本。  According to the embodiment of the present invention, if the group switchboard customizes the outbound call service, the group extension mobile terminal extension can realize the call of the outbound call service to perform the outbound call, thereby being able to offload the traffic of the fixed operator PBX. When the employees in the group need to make an external call due to work reasons, they can use the mobile terminal extension of the group switchboard to dial the identity of the outbound call service, and can display the group switchboard number of the group switchboard to unify the group's external image. The call charge can be The group pays according to the set payment method; When the employees in the group need to make an external call for personal reasons, they can use the mobile terminal extension of the group switchboard to dial the identity of the outbound call service, and the mobile terminal extension can be displayed externally. The number, the calling fee is paid by the mobile terminal extension user according to the set payment method, so that different call modes can be provided for the employees in the group to satisfy the personalized service. Further, the group can use the calling time period and the cell to limit the call of the mobile terminal extension to dial the outbound call service (such as prefixing the group's switchboard number) according to the needs of the group (when the outbound call is restricted) Voice-friendly reminders can be provided. For example, during the working hours and at work, the call can be made by dialing the identity of the outgoing call service. When the work time is not at work or not at work, the call cannot be made by dialing the identity of the outgoing call service. It can meet the group's flexible control of call costs and reduce group costs.
通过以上的实施方式的描述,本领域的技术人员可以清楚地了解 到本发明可以通过硬件实现,也可以借助软件加必要的通用硬件平台 的方式来实现。基于这样的理解, 本发明的技术方案可以以软件产品 的形式体现出来, 该软件产品可以存储在一个非易失性存储介质(可 以是 CD-ROM, U盘, 移动硬盘等) 中, 包括若干指令用以使得一 台计算机设备(可以是个人计算机, 服务器, 或者网络设备等)执行 本发明各个实施例所述的方法。 总之, 以上所述仅为本发明的较佳实施例而已, 并非用于限定本 发明的保护范围。 凡在本发明的精神和原则之内, 所作的任何修改、 等同替换、 改进等, 均应包含在本发明的保护范围之内。 Through the description of the above embodiments, those skilled in the art can clearly understand that the present invention can be implemented by hardware or by means of software plus a necessary general hardware platform. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a USB flash drive, a mobile hard disk, etc.), including several The instructions are for causing a computer device (which may be a personal computer, server, or network device, etc.) to perform the methods described in various embodiments of the present invention. In conclusion, the above description is only the preferred embodiment of the present invention and is not intended to limit the scope of the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention.

Claims

权利要求 Rights request
1、 一种集团总机外呼实现的方法, 其特征在于, 包括如下步骤: 接收集团总机内移动终端分机向集团总机外终端的呼叫; 确定所述呼叫包含外呼业务标识; A method for implementing a group switchboard outbound call, comprising the steps of: receiving a call of a mobile terminal extension in a group switchboard to a group switchboard terminal; determining that the call includes an outbound call service identifier;
根据所述呼叫中的所述集团总机外终端的号码 , 建立所述移动 终端分机和集团总机外终端的连接。  Establishing a connection between the mobile terminal extension and the group switchboard terminal according to the number of the group switchboard terminal in the call.
2、 根据权利要求 1所述的方法, 其特征在于, 所述方法还包括 步骤:  2. The method according to claim 1, wherein the method further comprises the steps of:
确定所述移动终端分机所属的集团总机定制了所述外呼业务。 Determining that the group switchboard to which the extension of the mobile terminal belongs customizes the outbound call service.
3、 根据权利要求 2所述的方法, 其特征在于, 所述确定所述集 团总机定制了所述外呼业务具体包括: The method according to claim 2, wherein the determining that the group switchboard customizes the outbound call service specifically includes:
根据所述呼叫中的所述移动终端分机的号码,查找到为所述集团 总机设置的定制了所述外呼业务的标记。  And identifying, according to the number of the extension of the mobile terminal in the call, a flag customized for the group switchboard to customize the outbound call service.
4、 根据权利要求 1或 2所述的方法, 其特征在于, 所述方法还 包括步骤:  4. The method according to claim 1 or 2, wherein the method further comprises the steps of:
将所述集团总机的集团总机号码发送到所述集团总机外终端。 The group switchboard number of the group switchboard is sent to the group switchboard terminal.
5、 根据权利要求 1或 2所述的方法, 其特征在于, 所述方法还 包括步骤: The method according to claim 1 or 2, wherein the method further comprises the steps of:
对所述集团总机的集团总机号码计费。  Billing the group switchboard number of the group switchboard.
6、 根据权利要求 1或 2所述的方法, 其特征在于:  6. Method according to claim 1 or 2, characterized in that it:
所述方法还包括步骤: 获取小区时间限制表, 所述小区时间限制 表包含外呼时间和小区标识;  The method further includes the steps of: acquiring a cell time limit table, where the cell time limit table includes an outbound time and a cell identifier;
所述根据所述呼叫中的集团总机外终端的号码 , 建立所述移动 终端分机和集团总机外终端的连接的步骤包括:确定所述呼叫的呼叫 时间和小区标识在所述小区时间限制表中匹配成功时 , ^据所述呼叫 中的集团总机外终端的号码,建立所述移动终端和集团总机外终端的 连接。  The step of establishing a connection between the mobile terminal extension and the group switchboard terminal according to the number of the group switchboard terminal in the call includes: determining a call time of the call and a cell identifier in the cell time limit table When the matching is successful, the connection between the mobile terminal and the group switchboard terminal is established according to the number of the group switchboard terminal in the call.
7、 一种业务控制装置, 其特征在于, 所述业务控制装置包括: 呼叫接收单元,用于接收集团总机内移动终端分机向集团总机外 终端的呼叫; A service control device, wherein the service control device comprises: a call receiving unit, configured to receive a call of the mobile terminal extension in the group switchboard to the group switchboard terminal;
业务标识确定单元, 用于确定所述呼叫包含外呼业务的标识; 处理单元, 用于根据所述业务标识确定单元的确定结果, 以及根 据所述呼叫中的集团总机外终端的号码,建立所述移动终端分机和集 团总机外终端的连接。  a service identifier determining unit, configured to determine that the call includes an identifier of the outbound call service, a processing unit, configured to establish, according to the determination result of the service identifier determining unit, according to the number of the group foreign terminal in the call, The connection between the mobile terminal extension and the group switchboard terminal.
8、 根据权利要求 7所述的业务控制装置, 其特征在于: 所述业务控制装置还包括业务定制确定单元,用于确定所述移动 终端分机所属的集团总机定制了所述外呼业务;  The service control device according to claim 7, wherein the service control device further comprises a service customization determining unit, configured to determine that the group switchboard to which the extension of the mobile terminal belongs customizes the outbound call service;
所述处理单元具体用于,根据所述业务标识确定单元和所述业务 定制确定单元的确定结果,以及根据所述呼叫中的集团总机外终端的 号码, 建立所述移动终端分机和集团总机外终端的连接。  The processing unit is configured to: establish, according to the determination result of the service identifier determining unit and the service customization determining unit, and establish the mobile terminal extension and the group switchboard according to the number of the group switchboard terminal in the call. Terminal connection.
9、 根据权利要求 7或 8所述的业务控制装置, 其特征在于, 所 述业务控制装置还包括总机号码发送单元,用于将所述集团总机的集 团总机号码发送到集团总机外终端。  The service control apparatus according to claim 7 or 8, wherein the service control apparatus further comprises a switchboard number transmitting unit for transmitting the group switchboard number of the group switchboard to the group switchboard terminal.
10、 根据权利要求 7或 8所述的业务控制装置, 其特征在于, 所 述业务控制装置还包括计费单元,用于根据所述业务标识确定单元的 确定结果, 对所述集团总机的集团总机号码计费。  The service control device according to claim 7 or 8, wherein the service control device further comprises a charging unit, configured to: group the group switchboard according to the determination result of the service identifier determining unit The switchboard number is billed.
11、 根据权利要求 7或 8所述的业务控制装置, 其特征在于: 所述业务控制装置还包括小区时间存储单元,用于储存小区时间 限制表, 所述小区时间限制表包括呼叫时间和小区标识;  The service control apparatus according to claim 7 or 8, wherein: the service control apparatus further includes a cell time storage unit, configured to store a cell time limit table, where the cell time limit table includes a call time and a cell Identification
所述处理单元用于根据所述业务标识确定单元的确定结果,确定 所述呼叫的呼叫时间和小区标识在所述小区时间存储单元中的小区 时间限制表中匹配成功时, 根据所述呼叫中的集团总机外终端的号 码, 建立所述移动终端分机和集团总机外终端的连接。  The processing unit is configured to determine, according to the determination result of the service identifier determining unit, that the call time of the call and the cell identifier are successfully matched in the cell time limit table in the cell time storage unit, according to the call. The number of the group's main off-board terminal establishes the connection between the mobile terminal extension and the group's switchboard terminal.
12、一种集团总机系统, 包括: 业务交换点和业务控制点, 其中: 所述业务交换点,用于接收集团总机内移动终端分机向集团总机 外终端的呼叫, 并将所述呼叫触发到业务控制点; 接收所述业务控制 点发送的指示, 根据所述呼叫中的集团总机外终端的号码, 建立所述 移动终端分机和集团总机外终端的连接; 12. A group switchboard system, comprising: a service switching point and a service control point, wherein: the service switching point is configured to receive a call of a mobile terminal extension in a group switchboard to a group switchboard terminal, and trigger the call to Receiving, by the service control point, an indication sent by the service control point, according to the number of the group switchboard terminal in the call, establishing the The connection between the extension of the mobile terminal and the terminal of the group switchboard;
所述业务控制点, 用于确定所述呼叫包含外呼业务的标识时, 向 所述业务交换点发送建立所述移动终端分机和集团总机外终端的连 接指示。  And the service control point is configured to send, when the call includes the identifier of the outbound call service, a connection indication for establishing the mobile terminal extension and the group switchboard terminal to the service switching point.
PCT/CN2008/073802 2007-12-27 2008-12-27 Group telephone exchange call-out realizing method, service control device and group telephone exchange system WO2009082977A1 (en)

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