WO2008068907A1 - Commodity information distribution business support processing method and system, and enterprise pr support processing system - Google Patents

Commodity information distribution business support processing method and system, and enterprise pr support processing system Download PDF

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Publication number
WO2008068907A1
WO2008068907A1 PCT/JP2007/051347 JP2007051347W WO2008068907A1 WO 2008068907 A1 WO2008068907 A1 WO 2008068907A1 JP 2007051347 W JP2007051347 W JP 2007051347W WO 2008068907 A1 WO2008068907 A1 WO 2008068907A1
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WIPO (PCT)
Prior art keywords
company
book
bookstore
books
order
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PCT/JP2007/051347
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French (fr)
Japanese (ja)
Inventor
Hideki Yamamoto
Original Assignee
Yugengaisya Yamamoto
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Publication date
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Publication of WO2008068907A1 publication Critical patent/WO2008068907A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising

Definitions

  • the present invention operates a store and a book Web to support product information distribution work (hereinafter referred to as DM distribution) by direct mail, e-mail or other delivery means as part of business activities of a company or the like.
  • the bookstore headquarters creates computer-searchable database groups for specific readers of magazines and other publications (hereinafter referred to as books) that have undergone membership registration for the extraction or narrowing down of target audiences such as DM.
  • a book that can be generated and used by third parties such as companies (hereinafter referred to as companies) via a computer network.
  • the present invention introduces a POS system equipped with a books database covering magazines and other publications (hereinafter, books) and operates a store and book Web (hereinafter, referred to as a book operating system).
  • books books
  • the bookstore headquarters distributes product information, event information, business information and other corporate advertisements as part of sales activities of third parties such as companies (hereinafter referred to as companies) via paper or electronic media.
  • companies PR company PR support processing system by a bookstore for supporting advertisement distribution business (hereinafter referred to as company PR) [hereinafter referred to as PR support related invention].
  • a bookstore refers to all stores that handle books (for example, book Web, old bookstore, video 'DVD. CD rental shop, convenience store, kiosk, etc.) .
  • the system operation mode using the paper medium is at least the store terminal installed in the store (the same as the POS cash register terminal).
  • Web management server operated by the bookstore headquarters and companies
  • the book is sent via the store terminal on the spot. It searches for the presence or absence of corporate advertisement data that designates the category, extracts the relevant corporate advertisement data, prints it out instantly, and distributes it along with the purchase of the book.
  • the system operation mode using electronic media is at least a Web management server operated by the bookstore headquarters, and a host including a designated book / company advertisement database associated with a book designated in advance by a company or the like.
  • a reply email for order confirmation is generated for a user who has a computer and purchased books online on the book website
  • the company searches for the presence of corporate advertisement data that specifies the book, The company advertisement data that was found was extracted and pasted into the article data of the reply mail or edited and synthesized for distribution.
  • Patent Document 1 Japanese Unexamined Patent Publication No. 2003-85386
  • Patent Document 2 JP 2002-63471 A
  • DM support related inventions customer information (including subscription history) and book information (including contents) related to books handled by bookstores are made into a database, and DM etc. by user input operations on the website
  • Establish DM and other marketing and ordering sites that include search and quotation related to the extraction or narrowing down of distribution destinations (target customers), and distribute DMs etc. of the companies based on the electronic ordering of companies and other organizations that use the ordering site Execution process related to I don't see anything that was commissioned and acted on behalf of.
  • the target customer is a bookstore customer (specific person) who has registered as a member.
  • a book (class) is designated in advance for a bookstore customer (unspecified person) who has purchased books at a bookstore (including Book Web), and the designated book Prepare company advertisements (contents) to be promoted to purchasers (matched with bookstore customers) of (Class), distribute prints at the cash register, or distribute them in reply emails for order confirmation,
  • it aims to develop pre-emptive PR activities based on the designation of books, as well as a marketing method that makes it possible to respond quickly by providing a reception point for returns.
  • This marketing method is targeted at unspecified persons and is not included in the DM support related invention (it does not fall within the range), so when building a system with computer support, from a new viewpoint of book designation, Assuming a wider range of bookstore customers, proactive PR activities (sales activities) that lead to new customers such as companies are proposed, and as a result, another form of business model is proposed that supports the development of customers (sales) of companies, etc. Will do
  • Patent Document 3 Japanese Patent Laid-Open No. 2002-116981
  • the problem to be solved by the DM support related invention is that a bookstore selectively systematized customers and databases related to books can be used as a customer development tool for distribution of DM etc. with computer support
  • it is open to the public on the Web, and the execution processing of DM etc. delivery is entrusted on behalf of the user based on electronic ordering.
  • offline shipping may be outsourced to a logistics service company.
  • the personal information of the bookstore customer who is the book reader is a specific customer such as a bookstore who is a book reader who does not violate the regulations of the Personal Information Protection Law or related laws.
  • PR activities sales activities
  • it also proposes a business model that supports the customer development (sales) of companies.
  • the invention related to DM support was made in view of such circumstances.
  • the bookstore headquarters is responsible for DM related to customer development.
  • the problem to be solved by the invention related to PR support is linked to the bookstore POS system, data links between designated books and company advertisements, and unspecified bookstore users (designated book purchasers)
  • corporate PR by printing corporate advertisements (flyers) at stores or by delivering e-mails, and it is possible to measure the return (response) of customer power by instrumental means.
  • the bookstore headquarters will become the operating body of the new system, and will propose a corporate PR support processing system (business model) that can realize high value-added services that combine book sales and corporate sales activities using IT technology. To do.
  • the PR support related invention is made in view of such circumstances, and includes a designated book 'company advertisement database associated with a book designated in advance by a company or the like, and sells the book.
  • the bookstore can extract the company advertisement data related to the specified book with computer assistance on the spot and output it, and then print or mail it incidentally. It provides a corporate PR support processing system by a bookstore that mediates and supports corporate PR activities.
  • the DM support related invention is based on the fact that the bookstore headquarters that operates the store and the book Web are supported by For the purpose of extracting or narrowing down the target audience, a group of databases that can be searched by computers is created for specific readers of books that have undergone membership registration, and used by companies (third parties) via a computer network. Available books Search on the web DM and other marketing sites including quotation pages, and order sites including contract pages that use the results are constructed, and distribution of DMs of the companies, etc. based on electronic orders from companies using the order sites.
  • This is a product information distribution business support processing method by a bookstore that is entrusted with the execution processing related to this.
  • it is a merchandise information distribution business support processing system by a bookstore that constitutes a function realizing means for executing processing by a computer to implement this method.
  • the PR support related invention introduces a POS system equipped with a books database that covers books, and operates a store and book Web.
  • a POS system equipped with a books database that covers books, and operates a store and book Web.
  • advertising distribution business (same as corporate PR) that distributes product information, event information, business guides and other corporate advertisements as part of sales activities of companies, etc.
  • At least a store terminal (same as a POS cash register terminal) installed in the store, a Web management server operated by the bookstore headquarters, and a designated book 'corporate advertisement database associated with a book designated in advance by a company, etc.
  • a host computer with
  • corporate advertising database generation processing means to store and update and systematize, and for users who purchased books at the store, access the host computer via the store terminal on the spot and execute a book-specific search
  • Corporate advertising print preparation processing means that extracts the corporate advertising data with
  • Periodic report settlement processing means to regularly report the distribution results of company advertisements to the company and to perform regular accounting according to the results.
  • the company searches for the presence of corporate advertisement data specifying the book, extracts the appropriate company advertisement data, and sends the reply mail.
  • a corporate PR support processing system by a bookstore that has been pasted and distributed on other article data and delivered.
  • Corporate advertising database generation processing means for data entry of designated books based on the electronic ordering, and storing, updating and systematizing the corporate advertising data;
  • Periodic report settlement processing means that regularly reports the company advertisement distribution results to the company and performs regular accounting according to the results.
  • the DM support related invention it is possible to increase the sales promotion effect (responsibility) because companies and the like can execute PR activities by distributing DMs of their own products accurately and timely by outsourcing. Moreover, customer development can be expanded in terms of promoting sales activities that connect (incorporate) specific customers such as bookstores who are book readers to new customers such as companies. In particular, strategic marketing or merchandising can be implemented for corporate products (including services) advertised in books.
  • PR activities by handbill distribution and mail distribution of their own products accurately and timely by outsourcing, so it is expected to increase the sales promotion effect.
  • customer development can be expanded by promoting sales activities that connect bookstore customers to new customers such as companies.
  • a designated book is designated, and a corporate PR is conducted targeting the bookstore customers who have purchased the designated book as a target for new customer development.
  • the designated book is changed and the advertisement content is replaced. Because it can respond quickly with computer support, it is possible to develop preemptive marketing.
  • the best mode of implementation of the DM support related invention is a product information distribution business support processing system by a bookstore for implementing the above-mentioned product information distribution business support processing method.
  • the bookstore headquarters that operates the store and book Web.
  • a group of databases that can be searched by a computer with a specific reader of a book that has been registered as a target candidate for extracting or narrowing down distribution destinations (target customers) such as DM.
  • An order site including a DM marketing site and a contract page that uses the results is constructed, and the execution processing related to the DM delivery of the company is entrusted based on the electronic ordering of the company using the order site.
  • Book specific customer management database generation processing means for accumulating purchase history data and systematizing it by updating
  • a book information management database generation processing means for accumulating and systematizing at least a book name, an issue date, a catalog including advertisement types and advertisements regarding the contents of the books;
  • Book A search marketing screen including a search input screen and a search output screen on the Web.
  • Build a marketing site such as a DM, and store each management database based on the search conditions entered online by the connected company. Use it to perform execution searches and statistical processing, display at least the number of DMs and other delivery destinations, expenses and other estimated items, and build an order site consisting of contract pages including order screens and accounting screens.
  • An electronic commerce execution processing means for electronically executing a contract based on the selection input of the company, etc .;
  • order confirmation notification will be sent back online and Z or mailed, customer selection including number of delivery and other condition settings will be made and delivery list will be created
  • completion of mail delivery processing or offline dispatch processing of DM content based on the list creation processing means and the DM etc. order list, at least data processing regarding the number of received or arrived is completed and completed for the company etc. It is characterized by the completion report processing means such as DM that distributes the report by e-mail.
  • the best mode for carrying out the PR support related invention is that, in the corporate PR support processing system configuration (common), the corporate advertisement database generation processing means is always accessible via the order history confirmation site, It is maintained so that data can be updated for replacement, and changes to corporate advertising data can be received from companies after electronic ordering at any time. is doing.
  • Fig. 10 shows a corporate PR support processing system using paper media [same as PR support example system (Chrysal print) described later. ] Is a block diagram for explaining the outline of the configuration of claims [Claims 3 and 4].
  • FIG. 11 shows a company PR support processing system using electronic media [same as PR support example system (flyer mail) described later. ] Is a block diagram for explaining the outline of the configuration of claims [Claims 5 and 6].
  • the corporate advertisement data includes at least a two-dimensional barcode (same as QR code) accessible to the corporate website and Z or affiliate site in any of the above-mentioned media.
  • the customer's return (response) is output and displayed by any of the above-mentioned media, and the code is used as an input source.
  • Figure 12 shows a schematic diagram of the network configuration.
  • an affiliate is an advertising site linked to a company site on the Web, and when a user purchases a product via the advertising site or simply accesses it, When the company power is paid to the administrator (affiliator) of the advertising site, V, the performance guarantee type advertising system is designated.
  • the method of the present invention and the system of the present invention have substantially the same processing contents, and are described as a DM support embodiment system for convenience.
  • the target book (class) is specified as a magazine (class) and explained. Therefore, it should be understood that the function realization means that are the constituent elements are also described as “magazines”.
  • FIG. 1 is an explanatory diagram of a schematic configuration of a DM support embodiment system.
  • FIG. 2 is a flowchart for explaining the processing procedure of the DM support embodiment system.
  • FIG. 3 is a block diagram illustrating processing means of the DM support embodiment system.
  • FIG. 4 is an explanatory diagram showing an example of member registration data by the magazine specific customer management database generation processing means in the DM support embodiment system.
  • FIG. 5 is an explanatory view showing an example of purchase history data by the magazine specific customer management database generation processing means in the DM support embodiment system.
  • FIG. 6 is an explanatory diagram showing an example of magazine data by the magazine information management database generation processing means in the DM support embodiment system.
  • FIG. 7 is an explanatory diagram showing an example of condition input for search contents by the electronic commerce execution processing means in the DM support embodiment system.
  • FIG. 8 is an explanatory diagram showing an example of display output of search results by the electronic commerce execution processing means in the DM support embodiment system.
  • the DM support example system X has the store 20 and the book store headquarters 10 that operates the book Web bll.
  • a database searchable database group (1, 2) is created for specific readers 30 of journals who have registered as members, and companies 40 (third parties) can use them via a computer network.
  • a website such as DM and other marketing sites including search pages and quotation pages, and an ordering site including contract pages that use the results are built on the Web 11 and based on electronic orders from companies that use the order sites, It is a product information distribution business support processing system by a bookstore that performs execution processing related to distribution of DM, etc. by the company.
  • the magazine specific customer management database generation processing means 1 is based on the member registration related to the subscription of the magazine, and the specific customer who has permitted distribution of business information such as companies by DM etc. Then, data entry is selectively performed, and the purchase history data of magazines is accumulated and updated for the specific customer and systematized.
  • the member registration method and the method of selecting a specific customer may be artificial processes. This is the force considered as the input source.
  • a licensed (accepted) customer is a specific customer related to the present invention.
  • the specific customer becomes a cooperative customer for the bookstore as a monitor or a bleeder, at least purchase of magazines should be able to receive benefits by the point system.
  • the bookstore salesperson receives the membership application form, confirms the contents, inputs the information into a computer, and issues a membership card to the customer.
  • Input data is registered in the host computer 10 of the bookstore headquarters (hereinafter referred to as the bookstore headquarters PC), and data entry is made selectively for specific customers.
  • the customer accesses the bookstore homepage (hereinafter referred to as the bookstore HP.;! 1 ⁇ ! Site (book Webll) from their home computer 30 (same as the customer's PC) and registers as a member. Also good. At that time, the membership card will be issued by hand at the time of visit or by mail. Book Web 11 is one of the websites of the bookstore HP.
  • customers may purchase magazines by accessing the bookstore HP (Book Webll) from their home computer 30.
  • accounting processing data including the magazine name
  • specific customer data are merged, the purchase history is extracted, integrated into the magazine specific customer management database, and stored (updated).
  • the magazine information management database generation processing means 2 accumulates and organizes at least a catalog and an advertisement article including the magazine name, publication date, and type regarding the contents of the magazine. is there.
  • magazines or their electronic data
  • the clerk at the bookstore headquarters places necessary information on magazines, etc. handled by the bookstore (for example, for each magazine, the magazine name, genre of magazine, publisher, price, etc. Data of major company names and their advertising product genres).
  • publisher it may be a method of accessing information such as a magazine provided by a publisher / publishing company (publishing agency), acquiring information, and inputting data.
  • the information may be extracted by selecting necessary information using magazine content (electronic data) created by a publisher as an input source.
  • the electronic commerce execution processing means 3 constructs and connects to a marketing website such as a search / estimate page group including a search input screen and a search output screen on the book Webll. Based on the search conditions entered online, execute search and statistical processing using each management database, and display at least the number of DM distribution destinations (number of hits), cost, and other estimated items At the same time, an order site consisting of a contract page group including an order screen and an accounting screen is constructed, and a contract is concluded electronically based on the selection input of the company.
  • a clerk of a company, etc. who wants to distribute its product information DM, etc., uses a computer 40 (hereinafter referred to as a company PC) installed in the company, etc. Download the marketing site and enter the name of the magazine, etc. purchased by the customer that the company wants product information, the DM transmission or e-mail transmission information transmission method, and the total number of distribution destination customers in the specified fields. .
  • the search conditions (ordering conditions) of the company are shown. Companies, etc. will receive user permission after registering with the bookstore headquarters (including admission screening and authentication methods). This procedure can be performed on the net using known methods (online registration).
  • the search condition is based on the genre of the magazine, if the condition is the name of the main company that published the advertisement in the magazine, Set the conditions of the industry of the main company, the condition of the product genre advertised by the main company, the condition of part of the customer's address, age, gender and occupation. It is preferable to configure it to meet the needs of multiple viewpoints.
  • Search results are retrieved from the bookstore headquarters DB by using an automatic program such as a search engine.
  • the purchase frequency is high, the customer's age-specific 'gender', 'address category', 'aggregate value by occupation' category, the aggregate value of purchase history, the name of the main company that placed the advertisement in the magazine, etc.
  • this type of automatic program has a function of artificial intelligence, and when selecting customers, in the case of buyers of the same magazine, etc., priority is given to customers with high purchase frequency, or the same In the case of customers with frequent purchases, it is preferable to give weights to prioritize the selection of customers with the highest purchase frequency at the most recent time!
  • Order list creation processing means 4 such as DM, based on online orders from companies, etc. using the order screen, returns order confirmation notifications online and Z or emails, including the number of items sent and other condition settings A selection is made to create a destination list.
  • a bookstore headquarters that has been commissioned to distribute merchandise information from a company or the like by electronic ordering receives DM and other contents ordered from the company and sends them to a customer whose list is extracted in the name of the bookstore (offline shipping). In this case, it may be considered to consign shipping to a logistics service company.
  • the contents such as DM may be delivered to customers (PC, monophone or mobile phone) 30 by e-mail instead of off-line shipping.
  • the DM completion report processing means 5 performs at least data processing on the number of received or arrived after the completion of mail delivery processing or offline dispatch processing of DM content based on the DM order list.
  • the completion report will be delivered by e-mail. [Report examples are not shown. ]
  • the bookstore confirms the delivery results to customers such as DM, sends a notification of the completion of the commissioning action to the commissioning company, and charges the commissioning company for the commission for distributing product information, When the commissioned company pays a fee, the transaction for the product information delivery agency is completed.
  • the store 20 the bookstore headquarters 10 that operates the book Webll, and the magazine advertisement listing company 40, Magazine Publisher 50, Magazine Subscriber 30 or Logistics Service Company 60 are accessible via the computer network to at least the host computer 10 in the bookstore headquarters and connected to enable input / output operations.
  • Company (or publishing and selling company) 50 computerized advertising content to save the journal information management database generation process, and sent DM order list (4) to distribution service company 60 for distribution (DM etc.) (Distribution means) can be improved.
  • corporate materials attached to (or enclosed with) DM may be supplied in cooperation between the company or printing company and the logistics service company.
  • PR support processing system which is an embodiment of a PR support related invention [hereinafter PR support implementation system (flyer print). ] Will be described below with reference to the accompanying drawings.
  • FIG. 13 is a schematic explanatory diagram of the configuration of the PR support embodiment system.
  • FIG. 14 is a flowchart for explaining the processing procedure.
  • PR support example system (flyer print) Za is a POS system with a books database 99 that covers books [illustration Stores and bookstore headquarters that operate book Weblll 110 power companies, etc. Supporting corporate PR that distributes product information, event information, business information and other corporate advertisements as paper as part of 140 sales activities
  • store terminal 120 installed in the store (same as POS cash register terminal), Web management server operated by bookstore headquarters 110, and enterprise 140 etc.
  • Designated books related to designated books ⁇ A host computer (110) equipped with a corporate advertising database 201, and for users who have purchased books at the store via the store terminal 120 on the spot A company by a bookstore that searches for the presence of corporate advertising data that specifies the relevant books, extracts the relevant corporate advertising data, prints it out instantly, and distributes it when the books are purchased PR support processing system.
  • At least electronic commerce execution processing means 300, corporate advertisement database generation processing means 200, corporate advertisement print preparation processing means 600, and periodic report settlement processing means 800 are provided as function realizing means. is doing.
  • the electronic commerce execution processing means 300 includes a book browsing site 301 including a search page for designating a book on a book Weblll that can be used by a company or the like via a bookstore headquarters 110 computer network, and The contract page including the estimate page that uses the result, the order site 302 including the company advertisement editing page, and the order history confirmation site 303 are constructed, and the company etc. 140 using the order site 302 receives 140 In addition to sending designated data and company advertisement edit data, it accepts electronic orders and performs primary accounting (304).
  • entry companies companies that order (order) handbill prints using the menu for the company PR support service prepared by bookstore headquarters 110 on the book Weblll 140 [hereinafter referred to as entry companies. ].
  • entry companies Data entry of designated books, corporate advertisement data, number of issued sheets, etc. is performed, and a contract is electronically concluded between the bookstore headquarters no and the entry company 140.
  • the entry company 140 uses a search menu (including browsing) provided by the bookstore headquarters 110 on the book Weblll to specify a book, Enter the number of leaflets and other PR methods, execute the cost estimate, get a quote response, and send the corporate advertisement data (flyer data) for the first time.
  • company advertisement data (flyer data) will be updated and sent as necessary.
  • FIG. 15 schematically shows a configuration example of the menu screen of the browsing site on the book Web.
  • FIG. 16 schematically shows a configuration example of the menu screen of the order site on the book Web.
  • the corporate advertisement database generation processing means 200 performs data entry of designated books on the basis of electronic ordering, and stores and updates corporate advertisement data for systematization.
  • the order history confirmation site 303 is accessible at all times and is maintained so that data can be updated in order to replace advertisements, and changes in corporate advertising data can be received from companies after electronic ordering at any time.
  • the company advertisement print preparation processing means 600 accesses the host computer (110) via the store terminal 120 on the spot for a user who purchased books at the store, and executes a book designation search.
  • the relevant corporate advertisement data is extracted and printed out instantly (flicker print).
  • Step 6 to Step 8 of FIG. 14 this processing procedure is performed at the point-of-sale at the POS register, and if it is “applicable” via the book designation search process (400), it is immediately attached. ! / Automatically output (600) leaflet prints from a ruling press.
  • Periodic report settlement processing means 800 periodically reports the distribution result of the company advertisement to the entry company 140, and performs a regular accounting process corresponding to the record.
  • sending to the force entry company 140 shown in Step 9 of FIG. 14 is not necessarily performed via electronic means.
  • Fig. 18 schematically shows an example of the configuration of the display screen for performance management data on the bookstore headquarters PC (110).
  • the corporate advertisement data includes at least a two-dimensional bar code (same as QR code) accessible to the entry company's 140 website and Z or affiliate site (150; 160). ) And the code as an input source. And customer return (Response) is measured by instrumental means. See the network configuration overview in Figure 12.
  • PR support processing system which is another embodiment of the PR support related invention [hereinafter referred to as PR support embodiment system (flyer mail). ] Will be described below with reference to the accompanying drawings.
  • PR support example system is an email version (PC, mopile or As a part of 140 sales activities
  • the bookstore headquarters operates a book Weblll with a book database 99 that covers books, etc.
  • Other company advertisements distributed online via electronic media
  • the web management server operated by bookstore headquarters 110 and designated books related to books designated by companies in advance
  • At least electronic commerce execution processing means 300, corporate advertisement database generation processing means 200, mail content generation processing means 700, and periodic report settlement processing means 800 are provided as function realizing means. ing.
  • the configuration difference from the PR support embodiment system (flyer print) Za is the mail content generation processing means 700, and other function realizing means are common. Also refer to the block diagram in Figure 11.
  • the email content generation processing means 700 executes a designated book search when generating a reply email for order confirmation for a user who has purchased books online on the book Weblll site, and the corresponding corporate advertisement
  • the data is extracted and merged with the article data of the reply mail for order confirmation, or is pasted on the article data screen and synthesized and edited.
  • the flyer email in the present invention incorporates a spot advertisement (flyer) only when the book purchased online by the user on the book website is a designated book pre-selected by a company, etc.
  • a spot advertisement farnesoid
  • the reply email for order confirmation is delivered to the user and the response is based on the user's action (direct mail).
  • the DM support related invention supports the computer in the extraction or narrowing down of the DM distribution related to customer development by the bookstore headquarters in order to support the distribution of the DM as a part of the business activities of the company etc. It provides a new business model and has high industrial utility value.
  • the PR support related invention is based on the fact that the bookstore headquarters mediates (represents) advertisement distribution (or advertisement distribution) as part of company PR with computer support, and the bookstore customer is the customer of the company. It provides a new marketing method (business model) that leads to development, and has high industrial utility value.
  • FIG. 1 is a schematic explanatory diagram of a configuration of a DM support example system.
  • FIG. 2 is a flowchart for explaining the processing procedure of the DM support embodiment system.
  • FIG. 3 is a block diagram for explaining processing means of the DM support embodiment system.
  • FIG. 4 is an explanatory diagram showing an example of member registration data by a book specific customer management database generation processing means in the DM support embodiment system.
  • FIG. 5 is an explanatory view showing an example of purchase history data by a book specific customer management database generation processing means in the DM support embodiment system.
  • FIG. 6 is an explanatory diagram showing an example of book data by a book information management database generation processing means in the DM support embodiment system.
  • FIG. 7 is an explanatory diagram showing an example of search condition input by the electronic commerce execution processing means in the DM support embodiment system.
  • FIG. 8 is an explanatory diagram showing an example of display output of search results by the electronic commerce execution processing means in the DM support embodiment system.
  • FIG. 9 is an explanatory diagram of the outline of the configuration of a delivery service agency system for DM, etc., in which a part of the configuration of the DM support example system is changed.
  • FIG. 10 is a block diagram illustrating an outline of the configuration of the PR support example system (flyer print).
  • FIG. 11 is a block diagram for explaining the outline of the configuration of the PR support example system (flyer mail).
  • FIG. 12 is a schematic diagram of a network configuration.
  • FIG. 13 is a schematic explanatory diagram of the configuration of the PR support example system (flyer print Z flyer mail).
  • FIG. 14 is a flowchart for explaining the processing procedure of the PR support embodiment system (flyer print Z leaflet mail).
  • FIG. 15 is a schematic explanatory view showing a configuration example of a menu screen of a browsing site on a book Web.
  • FIG. 16 is a schematic explanatory diagram showing a configuration example of a menu screen of an order site on a book Web.
  • FIG. 17 is a schematic explanatory view showing an example of company information related to examination.
  • FIG. 18 is a schematic explanatory diagram showing a configuration example of a display screen of performance management data on the bookstore headquarters PC.

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Abstract

A bookshop center is provided with a designated books-enterprise advertising database related to books which are designated in advance by enterprises. At the sales time (including a Web order) of the designated books, the enterprise advertising data related to the designated books is extracted and outputted in situ (or instantly), and is distributed by prints or males so that the enterprise PR is mediated/supported by book shops. An enterprise PR support processing system (Za) by a book shop retrieves the presence or absence of the enterprise advertising data designating a book, in situ through a shop terminal (120), for a user having purchased that book at the shop, and extracts and outputs the corresponding enterprise advertising data, thereby to print and distribute that data. Here, the book shop center (110) comprises electronic transaction execution processing means (300), enterprise advertising database creation processing means (200) (and designated books-enterprise advertising database (201)), enterprise advertising print preparation processing means (600) and periodic report balance processing means (800).

Description

商品情報配信業務支援処理方法及びシステム並びに企業 P R支援処理シス テム  Product information distribution business support processing method and system and company PR support processing system
技術分野  Technical field
[0001] 本発明は、企業等の営業活動の一環としてダイレクトメール、電子メールその他の 送付手段による商品情報配信業務 (以下、 DM等配信。)を支援するために、店舗、 ブック Webを運営する書店本部が、 DM等配信先の対象者の抽出又は絞り込みに 関し、会員登録を経た雑誌その他の刊行物 (以下、書籍類。)の特定講読者を対象 候補として、コンピュータ検索可能なデータベース群を生成するとともに、コンビユー タネットワークを介して企業等の第三者 (以下、企業等。)が利用可能なブック Web上 で検索ページ、見積ページを含む DM等マーケティングサイト、及びその結果を利用 する契約ページを含む注文サイトを構築し、該注文サイトを利用した企業等力 の電 子発注に基づき、当該企業等の DM等配信に係る実行処理を受託し代行するように した書店による商品情報配信業務支援処理方法及び商品情報配信業務支援処理 システムに関する〔以下、 DM支援関連発明〕。  [0001] The present invention operates a store and a book Web to support product information distribution work (hereinafter referred to as DM distribution) by direct mail, e-mail or other delivery means as part of business activities of a company or the like. The bookstore headquarters creates computer-searchable database groups for specific readers of magazines and other publications (hereinafter referred to as books) that have undergone membership registration for the extraction or narrowing down of target audiences such as DM. A book that can be generated and used by third parties such as companies (hereinafter referred to as companies) via a computer network. A search website, a DM marketing site including a quote page, and a contract to use the results. Build an order site that includes a page, and on behalf of the company's electronic ordering using the order site, entrust the execution processing related to the delivery of DM, etc. Related to the product information delivery business support processing methods and product information delivery business support processing system in accordance with the bookstore was set to [hereinafter, DM Assistance invention].
[0002] また、本発明は、雑誌その他の刊行物 (以下、書籍類。 )を網羅する書籍類データ ベースを備えた POSシステムを導入して店舗、ブック Webを運営するシステム運用 主体 (以下、書店本部。)が、企業等の第三者 (以下、企業等。)の営業活動の一環と して商品情報、イベント情報、事業案内その他の企業広告を紙媒体により配布、又は 電子媒体により配信する広告配信業務 (以下、企業 PR。)を支援するための書店に よる企業 PR支援処理システムに関する〔以下、 PR支援関連発明〕。  [0002] In addition, the present invention introduces a POS system equipped with a books database covering magazines and other publications (hereinafter, books) and operates a store and book Web (hereinafter, referred to as a book operating system). The bookstore headquarters distributes product information, event information, business information and other corporate advertisements as part of sales activities of third parties such as companies (hereinafter referred to as companies) via paper or electronic media. This relates to a company PR support processing system by a bookstore for supporting advertisement distribution business (hereinafter referred to as company PR) [hereinafter referred to as PR support related invention].
[0003] ここで、書店とは、書籍類を取り扱う店舗の全て (例えば、ブック Webはもとより、古 書店、ビデオ 'DVD. CDレンタルショップ、コンビ-エンスストア、キオスクなど)を指 称するものである。  [0003] Here, a bookstore refers to all stores that handle books (for example, book Web, old bookstore, video 'DVD. CD rental shop, convenience store, kiosk, etc.) .
[0004] なお、 PR支援関連発明に関し、媒体により入出力処理が異なるので以下に説明し ておくと、紙媒体によるシステム運用形態は、少なくとも店舗に設置された店舗端末( POSレジ端末に同じ)と、前記書店本部が運用する Web管理サーバ、及び企業等が 予め指定した書籍類と関係付けられた指定書籍類'企業広告データベースを備えた ホストコンピュータを有し、前記店舗で書籍類を購入したユーザに対して、その場で 前記店舗端末を介して当該書籍類を指定した企業広告データの有無を検索し、該 当のあった企業広告データを抽出して瞬時に印刷出力し、当該書籍類の購入時に 付帯して配布するようにしたものである。 [0004] Regarding the PR support related invention, since the input / output processing differs depending on the medium, the system operation mode using the paper medium is at least the store terminal installed in the store (the same as the POS cash register terminal). Web management server operated by the bookstore headquarters and companies For a user who has a host computer equipped with a designated book 'corporate advertisement database associated with a book designated in advance and purchased a book at the store, the book is sent via the store terminal on the spot. It searches for the presence or absence of corporate advertisement data that designates the category, extracts the relevant corporate advertisement data, prints it out instantly, and distributes it along with the purchase of the book.
[0005] また、電子媒体によるシステム運用形態は、少なくとも書店本部が運用する Web管 理サーバ、及び企業等が予め指定した書籍類と関係付けられた指定書籍類 ·企業広 告データベースを備えたホストコンピュータを有し、ブック Webサイトで書籍類をオン ライン購入したユーザに対して、受注確認用の返信メールを生成する際に、当該書 籍類を指定した企業広告データの有無を検索し、該当のあった企業広告データを抽 出して返信メールの記事データに貼り付け又は合成により編集して配信するようにし たものである。  [0005] In addition, the system operation mode using electronic media is at least a Web management server operated by the bookstore headquarters, and a host including a designated book / company advertisement database associated with a book designated in advance by a company or the like. When a reply email for order confirmation is generated for a user who has a computer and purchased books online on the book website, the company searches for the presence of corporate advertisement data that specifies the book, The company advertisement data that was found was extracted and pasted into the article data of the reply mail or edited and synthesized for distribution.
背景技術  Background art
[0006] 従来より、企業等の営業活動の一環としておこなう DM等配信を支援するために、 コンピュータを利用し、異業種にまたがる顧客の購買動向を分析して顧客の抽出又 は絞り込みをおこな 、、新たな顧客開拓につなげるようにしたビジネスモデルの提案 が知られている(例えば、特許文献 1を参照)。  [0006] Conventionally, in order to support the delivery of DM, etc., which is performed as a part of business activities of companies, etc., a computer is used to analyze customer purchase trends across different industries and to extract or narrow down customers. There are known proposals for business models that lead to new customer development (see, for example, Patent Document 1).
特許文献 1 :特開 2003— 85386号公報  Patent Document 1: Japanese Unexamined Patent Publication No. 2003-85386
[0007] また、商品情報管理の一形態として書店等の店舗 (ブック Webを含む)にお 、て顧 客が購入した書籍等の商品に関する情報を、その書店等力も顧客にメール配信し、 顧客ごとの購入履歴又は購入実績を提示するようにしたコンピュータ支援システムが 知られている (例えば、特許文献 2を参照)。  [0007] In addition, as a form of product information management, in stores such as bookstores (including Book Web), information about products such as books purchased by customers is also delivered to customers by e-mail. There is known a computer support system that presents a purchase history or purchase record for each (see, for example, Patent Document 2).
特許文献 2 :特開 2002— 63471号公報  Patent Document 2: JP 2002-63471 A
[0008] まず、 DM支援関連発明に関しては、書店が扱う書籍類に関する顧客情報 (講読 履歴を含む)及び書籍情報 (コンテンツを含む)をデータベース化し、 Webサイトでュ 一ザの入力操作により DM等配信先 (対象顧客)の抽出又は絞り込みに係る検索、 見積を含む DM等マーケティングサイト及び注文サイトを構築し、該注文サイトを利用 した企業等力もの電子発注に基づき、当該企業等の DM等配信に係る実行処理を 受託し代行するようにしたものはみあたらない。ただし、対象顧客は会員登録をした 書店顧客 (特定人)である。 [0008] First, regarding DM support related inventions, customer information (including subscription history) and book information (including contents) related to books handled by bookstores are made into a database, and DM etc. by user input operations on the website Establish DM and other marketing and ordering sites that include search and quotation related to the extraction or narrowing down of distribution destinations (target customers), and distribute DMs etc. of the companies based on the electronic ordering of companies and other organizations that use the ordering site Execution process related to I don't see anything that was commissioned and acted on behalf of. However, the target customer is a bookstore customer (specific person) who has registered as a member.
[0009] 次に、 PR支援関連発明に関しては、書店 (ブック Webを含む)で書籍類を購入した 書店顧客 (不特定人)に対して、予め書籍 (類)を指定して、当該指定書籍 (類)の購 入者 (書店顧客に一致)に対して宣伝したい企業広告 (コンテンツ)を準備しておき、 レジでプリント配布したり、受注確認用の返信メールに載せて配信したりする、いわば 書籍指定による先取的 PR活動を展開するとともに、リターン (応答)の受け口を用意 して迅速に対応可能とするマーケティング手法を指向するものである。  [0009] Next, regarding a PR support related invention, a book (class) is designated in advance for a bookstore customer (unspecified person) who has purchased books at a bookstore (including Book Web), and the designated book Prepare company advertisements (contents) to be promoted to purchasers (matched with bookstore customers) of (Class), distribute prints at the cash register, or distribute them in reply emails for order confirmation, In other words, it aims to develop pre-emptive PR activities based on the designation of books, as well as a marketing method that makes it possible to respond quickly by providing a reception point for returns.
[0010] このマーケティング手法は、不特定人を対象としており、上記 DM支援関連発明に 包摂されない (射程範囲には納まらない)ので、コンピュータ支援によりシステム構築 する場合、書籍指定という新たな観点から、より広範な書店顧客を想定し、企業等の 新規顧客につなげる先取的 PR活動 (営業活動)を推進する点で、結果として企業等 の顧客開拓 (営業)を支援する別形態のビジネスモデルを提案することになるであろ  [0010] This marketing method is targeted at unspecified persons and is not included in the DM support related invention (it does not fall within the range), so when building a system with computer support, from a new viewpoint of book designation, Assuming a wider range of bookstore customers, proactive PR activities (sales activities) that lead to new customers such as companies are proposed, and as a result, another form of business model is proposed that supports the development of customers (sales) of companies, etc. Will do
[0011] ところで、コンビ-エンスストアの店舗端末を用いて企業広告を含む文書のプリント サービスをおこなうことにより、企業 PRや店舗への集客の相乗効果を企図した提案 があった (例えば、特許文献 3を参照)。 [0011] By the way, there has been a proposal for a synergistic effect of corporate PR and attracting customers to stores by providing a print service for documents including corporate advertisements using store terminals of convenience stores (for example, patent documents) (See 3).
特許文献 3:特開 2002— 116981号公報  Patent Document 3: Japanese Patent Laid-Open No. 2002-116981
[0012] し力しながら、指定書籍と企業広告を結合すると!/、う観点又は目的効果は有して!/、 ないし、リターン (応答)の評価に基づく新たな書籍指定と企業広告の結合により循環 的、戦略的なマーケティングをおこなう点は考慮されて 、な 、。  [0012] However, if you combine the designated book with the corporate advertisement! /, Has a viewpoint or objective effect! / Or considers the point of carrying out cyclic and strategic marketing by combining new book designation based on return (response) evaluation and corporate advertisement, ,.
発明の開示  Disclosure of the invention
発明が解決しょうとする課題  Problems to be solved by the invention
[0013] まず、 DM支援関連発明が解決しょうとする課題は、書店が選択的に体系化した顧 客、書籍類に係るデータベース群をコンピュータ支援により DM等配信に係る顧客開 拓ツールとして利用可能に Web上で公開し、かつ、利用者の電子発注に基づき DM 等配信の実行処理を受託し代行する点にある。なお、オフライン発送を物流サービス 会社に委託する場合も当然にあり得る。 [0014] この場合、書籍講読者である書店顧客の個人情報は個人情報保護法又は関連類 似する法律の規制に抵触することなぐ書籍講読者である書店等の特定顧客を企業 等の新規顧客につなげる PR活動 (営業活動)を推進する点で、結果として企業等の 顧客開拓 (営業)を支援するビジネスモデルを提案することにもなる。 [0013] First, the problem to be solved by the DM support related invention is that a bookstore selectively systematized customers and databases related to books can be used as a customer development tool for distribution of DM etc. with computer support In addition, it is open to the public on the Web, and the execution processing of DM etc. delivery is entrusted on behalf of the user based on electronic ordering. Of course, offline shipping may be outsourced to a logistics service company. [0014] In this case, the personal information of the bookstore customer who is the book reader is a specific customer such as a bookstore who is a book reader who does not violate the regulations of the Personal Information Protection Law or related laws. In terms of promoting PR activities (sales activities) that lead to, as a result, it also proposes a business model that supports the customer development (sales) of companies.
[0015] DM支援関連発明はこのような事情に鑑みなされたものであって、第 1に、企業等 の営業活動の一環として DM等配信を支援するために、書店本部が顧客開拓に係る DM等配信の際の抽出又は絞り込みをコンピュータ支援し、かつ、その実行処理を 受託し代行するようにした書店による商品情報配信業務支援処理方法及び商品情 報配信業務支援処理システムを提供するものである。  [0015] The invention related to DM support was made in view of such circumstances. First, in order to support the delivery of DM etc. as part of the business activities of companies, etc., the bookstore headquarters is responsible for DM related to customer development. Providing a product information distribution business support processing method and a product information distribution business support processing system by a bookstore that provides computer support for the extraction or narrowing of such distribution and entrusts the execution processing to the agency. .
[0016] 次に、 PR支援関連発明が解決しょうとする課題は、書店の POSシステムと連動し、 指定書籍と企業広告をデータ ·リンクして、不特定の書店利用者 (指定書籍購入者) に対して、企業広告 (チラシ)を店舗でプリントサービス又はメール配信することにより 企業 PRの支援を可能とするとともに、顧客力 のリターン (応答)を機器的手段により 計測可能とする点にある。そして、書店本部が新たなシステムの運用主体となり、書 籍販売と企業の営業活動を IT技術を用いて結合した高付加価値サービスを実現可 能とする企業 PR支援処理システム (ビジネスモデル)を提案する。  [0016] Next, the problem to be solved by the invention related to PR support is linked to the bookstore POS system, data links between designated books and company advertisements, and unspecified bookstore users (designated book purchasers) On the other hand, it is possible to support corporate PR by printing corporate advertisements (flyers) at stores or by delivering e-mails, and it is possible to measure the return (response) of customer power by instrumental means. The bookstore headquarters will become the operating body of the new system, and will propose a corporate PR support processing system (business model) that can realize high value-added services that combine book sales and corporate sales activities using IT technology. To do.
[0017] PR支援関連発明はこのような事情に鑑みなされたものであって、企業等により予め 指定された書籍類と関係付けられた指定書籍類'企業広告データベースを備え、当 該書籍の販売 (受注)時に、その場で (直ちに)コンピュータ支援により指定書籍に関 係付けられた企業広告データを抽出し、かつ出力して、付帯的にプリント配布又はメ ール配信することにより、書店が仲介して企業 PR活動を支援するようにした書店によ る企業 PR支援処理システムを提供するものである。  [0017] The PR support related invention is made in view of such circumstances, and includes a designated book 'company advertisement database associated with a book designated in advance by a company or the like, and sells the book. At the time of (order), the bookstore can extract the company advertisement data related to the specified book with computer assistance on the spot and output it, and then print or mail it incidentally. It provides a corporate PR support processing system by a bookstore that mediates and supports corporate PR activities.
課題を解決するための手段  Means for solving the problem
[0018] まず、課題を解決するために DM支援関連発明は、企業等の営業活動の一環とし て DM等配信を支援するために、店舗、ブック Webを運営する書店本部が、 DM等 配信先の対象者の抽出又は絞り込みに関し、会員登録を経た書籍類の特定講読者 を対象候補として、コンピュータ検索可能なデータベース群を生成するとともに、コン ピュータネットワークを介して企業等 (第三者)が利用可能なブック Web上で検索べ ージ、見積ページを含む DM等マーケティングサイト、及びその結果を利用する契約 ページを含む注文サイトを構築し、該注文サイトを利用した企業等からの電子発注に 基づき、当該企業等の DM等配信に係る実行処理を受託し代行するようにした書店 による商品情報配信業務支援処理方法である。また、この方法を実施するためにコ ンピュータにより実行処理する機能実現手段を構成した書店による商品情報配信業 務支援処理システムである。 [0018] First, in order to solve the problems, the DM support related invention is based on the fact that the bookstore headquarters that operates the store and the book Web are supported by For the purpose of extracting or narrowing down the target audience, a group of databases that can be searched by computers is created for specific readers of books that have undergone membership registration, and used by companies (third parties) via a computer network. Available books Search on the web DM and other marketing sites including quotation pages, and order sites including contract pages that use the results are constructed, and distribution of DMs of the companies, etc. based on electronic orders from companies using the order sites This is a product information distribution business support processing method by a bookstore that is entrusted with the execution processing related to this. In addition, it is a merchandise information distribution business support processing system by a bookstore that constitutes a function realizing means for executing processing by a computer to implement this method.
[0019] この場合、書店本部が運営する Web管理その他のコンピュータ処理業務を外部の 代行機関に委託してよいのはもちろんである(アウトソーシング)。さらに、この代行機 関が独立した企業体として DM支援サービスの提供を行う業態も考慮されてよい。  [0019] In this case, it goes without saying that Web management and other computer processing operations operated by the bookstore headquarters may be outsourced to an external agency (outsourcing). In addition, a business format in which the agency provides DM support services as an independent business entity may be considered.
[0020] 次に、課題を解決するために PR支援関連発明は、書籍類を網羅する書籍類デー タベースを備えた POSシステムを導入して店舗、ブック Webを運営するシステム運用 主体 (書店本部に同じ)が、企業等の営業活動の一環として商品情報、イベント情報 、事業案内その他の企業広告を紙媒体により配布する広告配信業務 (企業 PRに同 じ)を支援するために、  [0020] Next, in order to solve the problem, the PR support related invention introduces a POS system equipped with a books database that covers books, and operates a store and book Web. To support advertising distribution business (same as corporate PR) that distributes product information, event information, business guides and other corporate advertisements as part of sales activities of companies, etc.
少なくとも前記店舗に設置された店舗端末 (POSレジ端末に同じ)と、前記書店本部 が運用する Web管理サーバ、及び企業等が予め指定した書籍類と関係付けられた 指定書籍類'企業広告データベースを備えたホストコンピュータを有し、  At least a store terminal (same as a POS cash register terminal) installed in the store, a Web management server operated by the bookstore headquarters, and a designated book 'corporate advertisement database associated with a book designated in advance by a company, etc. A host computer with
前記店舗で書籍類を購入したユーザに対して、その場で前記店舗端末を介して当 該書籍類を指定した企業広告データの有無を検索し、該当のあった企業広告データ を抽出して瞬時に印刷出力し、当該書籍類の購入時に付帯して配布するようにした 書店による企業 PR支援処理システムであって、  For users who have purchased books at the store, the presence of company advertisement data specifying the books is searched on the spot via the store terminal, and the corresponding company advertisement data is extracted and instantly retrieved. A company PR support processing system by a bookstore that is printed out and distributed along with the purchase of the book,
前記書店本部力 コンピュータネットワークを介して企業等が利用可能なブック Web 上で、書籍類を指定するための検索ページを含む書籍類閲覧サイト、並びにその結 果を利用する見積ページを含む契約ページ、企業広告編集ページを含む注文サイ ト及び注文履歴確認サイトを構築し、該注文サイトを利用した企業等カゝら書籍類の指 定データ及び企業広告編集データの送付とともに電子発注を受け付け、一次的な会 計処理をおこなう電子商取引実行処理手段と、  The bookstore headquarters on the book Web that can be used by companies, etc. via a computer network, a book browsing site that includes a search page for specifying books, and a contract page that includes an estimate page that uses the results, An order site including a company advertisement edit page and an order history confirmation site are constructed, and electronic ordering is received along with the sending of specified data for books and company advertisement edit data from companies etc. that use the order site. Electronic commerce execution processing means for performing
前記電子発注に基づき指定書籍類をデータエントリし、かつ、企業広告データを蓄 積 ·更新し体系化する企業広告データベース生成処理手段と、 前記店舗で書籍類を購入したユーザに対して、その場で店舗端末を介してホストコ ンピュータにアクセスして書籍指定検索を実行し、該当のあった企業広告データを抽 出して瞬時に印刷出力する企業広告印刷調製処理手段と、 Data entry of designated books based on the electronic ordering and storage of corporate advertisement data Corporate advertising database generation processing means to store and update and systematize, and for users who purchased books at the store, access the host computer via the store terminal on the spot and execute a book-specific search, Corporate advertising print preparation processing means that extracts the corporate advertising data with
企業広告の配布実績を当該企業へ定期的に報告するとともに、実績に相応した定期 的な会計処理をおこなう定期報告精算処理手段 Periodic report settlement processing means to regularly report the distribution results of company advertisements to the company and to perform regular accounting according to the results.
を具備したことを特徴とするものである。 It is characterized by comprising.
また、上記システムの広告配布(出力)に係るメール版 (インターネット利用)として、 書籍類を網羅する書籍類データベースを備えてブック Webを運営するシステム運用 主体 (書店本部に同じ)が、企業等の営業活動の一環として商品情報、イベント情報 、事業案内その他の企業広告をを電子媒体によりネット配信する広告配信業務 (企 業 PRに同じ)を支援するために、  In addition, as a mail version (use of the Internet) related to advertisement distribution (output) of the above system, a system operator (same as the bookstore headquarters) that operates a book Web with a books database that covers books, In order to support advertisement distribution business (same as company PR) that distributes product information, event information, business information and other corporate advertisements online via electronic media as part of sales activities,
少なくとも前記書店本部が運用する Web管理サーバ、及び企業等が予め指定した 書籍類と関係付けられた指定書籍類'企業広告データベースを備えたホストコンビュ ータを有し、ブック Webサイトで書籍類をオンライン購入したユーザに対して、受注確 認用の返信メールを生成する際に、当該書籍類を指定した企業広告データの有無 を検索し、該当のあった企業広告データを抽出して前記返信メールの記事データに 貼り付けその他の合成編集を施して配信するようにした書店による企業 PR支援処理 システムであって、 At least a web management server operated by the bookstore headquarters and a host computer with a designated book 'corporate advertisement database associated with books designated in advance by companies, etc. When generating a reply e-mail for confirming an order for a user who purchased online, the company searches for the presence of corporate advertisement data specifying the book, extracts the appropriate company advertisement data, and sends the reply mail. Is a corporate PR support processing system by a bookstore that has been pasted and distributed on other article data and delivered.
前記書店本部力 コンピュータネットワークを介して企業等が利用可能なブック Web 上で、書籍類を指定するための検索ページを含む書籍類閲覧サイト、並びにその結 果を利用する見積ページを含む契約ページ、企業広告編集ページを含む注文サイ ト及び注文履歴確認サイトを構築し、該注文サイトを利用した企業等カゝら書籍類の指 定データ及び企業広告データの送付とともに電子発注を受け付け、一次的な会計処 理をおこなう電子商取引実行処理手段と、 The bookstore headquarters on the book Web that can be used by companies, etc. via a computer network, a book browsing site that includes a search page for specifying books, and a contract page that includes an estimate page that uses the results, An order site including a company advertisement edit page and an order history confirmation site are constructed, and electronic ordering is accepted along with the sending of specified data and company advertisement data of books etc. from companies etc. using the order site. Electronic commerce execution processing means for performing accounting processing;
前記電子発注に基づき指定書籍類をデータエントリし、かつ、企業広告データを蓄 積 ·更新し体系化する企業広告データベース生成処理手段と、 Corporate advertising database generation processing means for data entry of designated books based on the electronic ordering, and storing, updating and systematizing the corporate advertising data;
ブック Webサイトで書籍類をオンライン購入したユーザに対して、受注確認用返信メ ールを生成する際に、書籍指定検索を実行し、該当のあった企業広告データを抽出 して前記受注確認用返信メールの記事データと併合する力、該記事データ画面に貼 り付けて合成編集するメールコンテンツ生成処理手段と、 Reply message for order confirmation to users who purchased books online from the book website When creating a bookmark, perform a book-specific search, extract the appropriate corporate advertisement data, merge it with the article data of the reply email for order confirmation, paste it on the article data screen and synthesize it Email content generation processing means for editing;
企業広告の配信実績を当該企業へ定期的に報告するとともに、実績に相応した定期 的な会計処理をおこなう定期報告精算処理手段  Periodic report settlement processing means that regularly reports the company advertisement distribution results to the company and performs regular accounting according to the results.
を具備したことを特徴とするものである。  It is characterized by comprising.
発明の効果  The invention's effect
[0022] まず、 DM支援関連発明によれば、企業等が自社商品の DM等配信による PR活 動をアウトソーシングにより的確かつ時宜的に迅速実行できるので販促効果 (レスポ ンス)の引き上げが期待できる。しかも、書籍講読者である書店等の特定顧客を企業 等の新規顧客につなげる (取り込む)営業活動を推進する点で、顧客開拓が拡大で きる。とりわけ、書籍類に広告掲載した企業商品 (サービスを含む)について、戦略的 なマーケティング又はマーチャンダイジングを展開可能である。  [0022] First, according to the DM support related invention, it is possible to increase the sales promotion effect (responsibility) because companies and the like can execute PR activities by distributing DMs of their own products accurately and timely by outsourcing. Moreover, customer development can be expanded in terms of promoting sales activities that connect (incorporate) specific customers such as bookstores who are book readers to new customers such as companies. In particular, strategic marketing or merchandising can be implemented for corporate products (including services) advertised in books.
[0023] 次に、 PR支援関連発明によれば、企業等が自社商品のチラシ配布及びメール配 信による PR活動をアウトソーシングにより的確かつ時宜的に迅速実行できるので販 促効果の引き上げが期待できる。しかも、書店顧客を企業等の新規顧客につなげる ( 取り込む)営業活動を推進する点で、顧客開拓が拡大できる。とりわけ、指定書籍類 を指定し、当該指定書籍を購入した書店顧客を新たな顧客開拓のターゲットとして企 業 PRをおこない、リターン (又はレスポンス)の評価に基づき指定書籍の変更や広告 内容の差し替えをコンピュータ支援により迅速に対応できるので、先取的なマーケテ イングを展開可能である。  [0023] Next, according to the invention related to PR support, companies and the like can execute PR activities by handbill distribution and mail distribution of their own products accurately and timely by outsourcing, so it is expected to increase the sales promotion effect. In addition, customer development can be expanded by promoting sales activities that connect bookstore customers to new customers such as companies. In particular, a designated book is designated, and a corporate PR is conducted targeting the bookstore customers who have purchased the designated book as a target for new customer development. Based on the evaluation of return (or response), the designated book is changed and the advertisement content is replaced. Because it can respond quickly with computer support, it is possible to develop preemptive marketing.
発明を実施するための最良の形態  BEST MODE FOR CARRYING OUT THE INVENTION
[0024] まず、 DM支援関連発明の実施の最良形態は、上記商品情報配信業務支援処理 方法を実施するための書店による商品情報配信業務支援処理システムである。  First, the best mode of implementation of the DM support related invention is a product information distribution business support processing system by a bookstore for implementing the above-mentioned product information distribution business support processing method.
[0025] すなわち、店舗、ブック Webを運営する書店本部力 DM等配信先 (対象顧客)の 抽出又は絞り込みに関し、会員登録を経た書籍類の特定講読者を対象候補として、 コンピュータ検索可能なデータベース群を生成するとともに、コンピュータネットワーク を介して企業等 (第三者)が利用可能なブック Web上で検索ページ、見積ページを 含む DM等マーケティングサイト、及びその結果を利用する契約ページを含む注文 サイトを構築し、該注文サイトを利用した企業等力 の電子発注に基づき、当該企業 等の DM等配信に係る実行処理を受託し代行するようにした書店による商品情報配 信業務支援処理システムであって、 [0025] That is, the bookstore headquarters that operates the store and book Web. A group of databases that can be searched by a computer with a specific reader of a book that has been registered as a target candidate for extracting or narrowing down distribution destinations (target customers) such as DM. A book that can be used by companies (third parties) via a computer network. An order site including a DM marketing site and a contract page that uses the results is constructed, and the execution processing related to the DM delivery of the company is entrusted based on the electronic ordering of the company using the order site. A product information distribution business support processing system by a bookstore
書籍類の講読に関する会員登録に基づき、 DM等による企業等の営業情報の配信 を許諾した特定顧客につ!、て選択的にデータエントリをおこな 、、該特定顧客につ いて、書籍類の購入履歴データを蓄積し、かつ更新して体系化する書籍類特定顧 客管理データベース生成処理手段と、 Based on the membership registration related to the subscription of books, a data entry is made selectively to a specific customer who is permitted to distribute business information of companies, etc. by DM, etc. Book specific customer management database generation processing means for accumulating purchase history data and systematizing it by updating;
書籍類の掲載内容に関する少なくとも書籍名、発行日、種類を含む目録及び広告記 事を蓄積し体系化する書籍類情報管理データベース生成処理手段と、 A book information management database generation processing means for accumulating and systematizing at least a book name, an issue date, a catalog including advertisement types and advertisements regarding the contents of the books;
ブック Web上に検索入力画面、検索出力画面を含む検索'見積ページ群からなる D M等マーケティングサイトを構築し、接続先の企業等カゝらオンライン入力された検索 条件に基づき、前記各管理データベースを用いて実行検索及び統計処理を行い、 少なくとも DM等配信先の抽出件数、費用その他の見積項目を表示するとともに、注 文画面、会計処理画面を含む契約ページ群からなる注文サイトを構築して、当該企 業等の選択入力に基づき電子的に契約締結を遂行する電子商取引実行処理手段 と、 Book A search marketing screen including a search input screen and a search output screen on the Web. Build a marketing site such as a DM, and store each management database based on the search conditions entered online by the connected company. Use it to perform execution searches and statistical processing, display at least the number of DMs and other delivery destinations, expenses and other estimated items, and build an order site consisting of contract pages including order screens and accounting screens. An electronic commerce execution processing means for electronically executing a contract based on the selection input of the company, etc .;
前記注文画面を用いた企業等からのオンライン発注に基づき、受注確認通知をオン ライン返送および Zまたはメール配信し、送付数その他の条件設定を含む顧客選択 をおこない送付先リストを作成する DM等オーダーリスト作成処理手段と、 前記 DM等オーダーリストに基づき DM等コンテンツのメール配信処理又はオフライ ン発送処理を実行完了後、少なくとも受信数又は到着数に関するデータ処理をおこ ない、当該企業等に対して完了報告をメール配信する DM等完了報告処理手段 を具備したことを特徴とするものである。 Based on online ordering from companies using the above order screen, order confirmation notification will be sent back online and Z or mailed, customer selection including number of delivery and other condition settings will be made and delivery list will be created After completion of mail delivery processing or offline dispatch processing of DM content based on the list creation processing means and the DM etc. order list, at least data processing regarding the number of received or arrived is completed and completed for the company etc. It is characterized by the completion report processing means such as DM that distributes the report by e-mail.
次に、 PR支援関連発明を実施するための最良形態は、上記企業 PR支援処理シス テム構成(共通)において、企業広告データベース生成処理手段は、注文履歴確認 サイトを介して常時アクセス可能で広告の差し替えのためにデータ更新可能に保守 され、電子発注後の企業等から企業広告データの変更送付を随時受け付けるように している。 Next, the best mode for carrying out the PR support related invention is that, in the corporate PR support processing system configuration (common), the corporate advertisement database generation processing means is always accessible via the order history confirmation site, It is maintained so that data can be updated for replacement, and changes to corporate advertising data can be received from companies after electronic ordering at any time. is doing.
[0027] 図 10に紙媒体による企業 PR支援処理システム〔後述の PR支援実施例システム(チ ラシプリント)に同じ。〕の構成概要を説明するブロック図を示す〔請求項 3、 4〕。  [0027] Fig. 10 shows a corporate PR support processing system using paper media [same as PR support example system (Chrysal print) described later. ] Is a block diagram for explaining the outline of the configuration of claims [Claims 3 and 4].
[0028] 図 11に電子媒体による企業 PR支援処理システム〔後述の PR支援実施例システム( チラシメール)に同じ。〕の構成概要を説明するブロック図を示す〔請求項 5、 6〕。  FIG. 11 shows a company PR support processing system using electronic media [same as PR support example system (flyer mail) described later. ] Is a block diagram for explaining the outline of the configuration of claims [Claims 5 and 6].
[0029] そして、紙媒体の広告配布に係るシステム構成においては、直ちに企業広告印刷 調製処理手段に反映させるようにしている。  [0029] In the system configuration relating to advertisement distribution on paper media, it is immediately reflected in the corporate advertisement print preparation processing means.
[0030] また、電子媒体の広告配布に係るシステム構成においては、直ちにメールコンテン ッ生成処理手段に反映させるようにして!/、る〔請求項 4、 6〕。  [0030] In addition, in the system configuration relating to the advertisement distribution of the electronic medium, it is immediately reflected in the mail content generation processing means (claims 4 and 6).
[0031] さらに、企業広告データは、上記いずれの媒体による出力においても、少なくとも当 該企業の Webサイトおよび Zまたはァフイリエイトサイトにアクセス可能な二次元バー コード (QRコードに同じ)を包含し、上記いずれの媒体によっても出力表示され、当 該コードを入力源とする、顧客のリターン (応答)を機器的手段により計測するようにし ている〔請求項 7〕。図 12にネットワーク構成概要図を示す。  [0031] Further, the corporate advertisement data includes at least a two-dimensional barcode (same as QR code) accessible to the corporate website and Z or affiliate site in any of the above-mentioned media. The customer's return (response) is output and displayed by any of the above-mentioned media, and the code is used as an input source. Figure 12 shows a schematic diagram of the network configuration.
[0032] ここで、ァフイリエイト (affiliate)は、 Web上で企業サイトにリンクを張った広告サイト であって、ユーザが当該広告サイトを経由して商品を購入したり、又は単にアクセスし たりすると、当該広告サイトの管理者 (ァフイリエイタ)に企業力も報酬が支払われると V、う成果保証型広告システムを指称して 、る。  [0032] Here, an affiliate is an advertising site linked to a company site on the Web, and when a user purchases a product via the advertising site or simply accesses it, When the company power is paid to the administrator (affiliator) of the advertising site, V, the performance guarantee type advertising system is designated.
実施例 1  Example 1
[0033] まず、 DM支援関連発明の一実施例について添付図面を参照して以下説明する。  First, an embodiment of the DM support related invention will be described below with reference to the accompanying drawings.
ここで、本発明方法及び本発明システムは、実質的な処理内容を同じくするので、便 宜的に DM支援実施例システムとして記述する。また、至適かつ具体的なシステム運 用形態を示す観点から、対象となる書籍 (類)を雑誌 (類)に特定して説明する。したが つて、構成要素である機能実現手段も「雑誌類' · ·手段」と表記しているので了解さ れたい。  Here, the method of the present invention and the system of the present invention have substantially the same processing contents, and are described as a DM support embodiment system for convenience. In addition, from the viewpoint of showing the optimal and specific system operation mode, the target book (class) is specified as a magazine (class) and explained. Therefore, it should be understood that the function realization means that are the constituent elements are also described as “magazines”.
[0034] 図 1は、 DM支援実施例システムの構成概要説明図である。  FIG. 1 is an explanatory diagram of a schematic configuration of a DM support embodiment system.
[0035] 図 2は、 DM支援実施例システムの処理手順を説明するフローチャートである。  FIG. 2 is a flowchart for explaining the processing procedure of the DM support embodiment system.
[0036] 図 3は、 DM支援実施例システムの処理手段を説明するブロック図である。 [0037] 図 4は、 DM支援実施例システムにおける雑誌類特定顧客管理データベース生成 処理手段による会員登録データの一例を示す説明図である。 FIG. 3 is a block diagram illustrating processing means of the DM support embodiment system. FIG. 4 is an explanatory diagram showing an example of member registration data by the magazine specific customer management database generation processing means in the DM support embodiment system.
[0038] 図 5は、 DM支援実施例システムにおける雑誌類特定顧客管理データベース生成 処理手段による購入履歴データの一例を示す説明図である。  FIG. 5 is an explanatory view showing an example of purchase history data by the magazine specific customer management database generation processing means in the DM support embodiment system.
[0039] 図 6は、 DM支援実施例システムにおける雑誌類情報管理データベース生成処理 手段による雑誌類データの一例を示す説明図である。  FIG. 6 is an explanatory diagram showing an example of magazine data by the magazine information management database generation processing means in the DM support embodiment system.
[0040] 図 7は、 DM支援実施例システムにおける電子商取引実行処理手段による検索内 容の条件入力の一例を示す説明図である。  FIG. 7 is an explanatory diagram showing an example of condition input for search contents by the electronic commerce execution processing means in the DM support embodiment system.
[0041] 図 8は、 DM支援実施例システムにおける電子商取引実行処理手段による検索結 果の表示出力の一例を示す説明図である。  FIG. 8 is an explanatory diagram showing an example of display output of search results by the electronic commerce execution processing means in the DM support embodiment system.
[0042] 図 1、図 2及び図 3に示すように、 DM支援実施例システム Xは、店舗 20、ブック We bllを運営する書店本部 10が、 DM等配信先 (対象顧客)の抽出又は絞り込みに関し 、会員登録を経た雑誌類の特定講読者 30を対象候補として、コンピュータ検索可能 なデータベース群(1, 2)を生成するとともに、コンピュータネットワークを介して企業 等 40 (第三者)が利用可能なブック Web 11上で検索ページ、見積ページを含む DM 等マーケティングサイト、及びその結果を利用する契約ページを含む注文サイトを構 築し、該注文サイトを利用した企業等からの電子発注に基づき、当該企業等の DM 等配信に係る実行処理おこなうようにした書店による商品情報配信業務支援処理シ ステムである。  [0042] As shown in FIG. 1, FIG. 2 and FIG. 3, the DM support example system X has the store 20 and the book store headquarters 10 that operates the book Web bll. In addition, a database searchable database group (1, 2) is created for specific readers 30 of journals who have registered as members, and companies 40 (third parties) can use them via a computer network. A website such as DM and other marketing sites including search pages and quotation pages, and an ordering site including contract pages that use the results are built on the Web 11 and based on electronic orders from companies that use the order sites, It is a product information distribution business support processing system by a bookstore that performs execution processing related to distribution of DM, etc. by the company.
[0043] そこで、特徴的構成である個々の機能実現手段について述べる。なお、理解をた すけるために、発明構成からは逸脱する人為的操作に関する記述も加えている。  [0043] Thus, individual function realizing means that are characteristic configurations will be described. For the sake of understanding, a description of an artificial operation that deviates from the invention configuration is also added.
[0044] 図 4及び図 5に示すように、雑誌類特定顧客管理データベース生成処理手段 1は、 雑誌類の講読に関する会員登録に基づき、 DM等による企業等の営業情報の配信 を許諾した特定顧客につ!、て選択的にデータエントリをおこな 、、該特定顧客につ いて、雑誌類の購入履歴データを蓄積し、かつ更新して体系化するものである。  [0044] As shown in FIG. 4 and FIG. 5, the magazine specific customer management database generation processing means 1 is based on the member registration related to the subscription of the magazine, and the specific customer who has permitted distribution of business information such as companies by DM etc. Then, data entry is selectively performed, and the purchase history data of magazines is accumulated and updated for the specific customer and systematized.
[0045] ここで、会員登録の方法、及び特定顧客の選択のしかたは、人為的な処理であつ ても構わない。入力源とみなす力 である。  Here, the member registration method and the method of selecting a specific customer may be artificial processes. This is the force considered as the input source.
[0046] 例えば、顧客が来店した際に、会員入会申込用紙に氏名、住所、電話番号、メー ルアドレス、年齢、性別、職業等の個人情報を記入して販売員に渡す。このとき、個 人情報保護法又は関連類似する法律に従 ヽ、 DM等配信にっ ヽての許否を意思確 認する。許諾 (承諾)した顧客が、本発明に関する特定顧客である。なお、特定顧客 は、モニタ又はブリーダとして書店にとって協力的な得意先となるので、少なくとも雑 誌類の購入にっ 、てポイントシステム等による特典の提供を受けることができるように する。 [0046] For example, when a customer visits a store, the name, address, telephone number, mail Fill in personal information such as address, age, gender, and occupation, and give it to the salesperson. At this time, in accordance with the Act on the Protection of Personal Information or related laws, we will confirm the approval or disapproval of DM distribution. A licensed (accepted) customer is a specific customer related to the present invention. In addition, since the specific customer becomes a cooperative customer for the bookstore as a monitor or a bleeder, at least purchase of magazines should be able to receive benefits by the point system.
[0047] 書店販売員は、会員入会申込用紙を受け取り、内容確認後、コンピュータ入力し、 当該顧客あて会員カードを発行する。入力データは書店本部のホストコンピュータ 10 (以下、書店本部 PC。 )に登録され、かつ、特定顧客については選択的にデータェ ントリされる。  [0047] The bookstore salesperson receives the membership application form, confirms the contents, inputs the information into a computer, and issues a membership card to the customer. Input data is registered in the host computer 10 of the bookstore headquarters (hereinafter referred to as the bookstore headquarters PC), and data entry is made selectively for specific customers.
[0048] また、顧客が自宅のコンピュータ 30 (顧客 PCに同じ。)から書店のホームページ(以 下、書店 HP。;!の1^^!)サイト(ブック Webll)にアクセスして会員登録してもよい。そ の際、会員カードの発行は、来店時に手渡しとするか、郵送とする。なお、ブック Web 11は、書店 HPの Webサイトの一つである。 [0048] Also, the customer accesses the bookstore homepage (hereinafter referred to as the bookstore HP.;! 1 ^^!) Site (book Webll) from their home computer 30 (same as the customer's PC) and registers as a member. Also good. At that time, the membership card will be issued by hand at the time of visit or by mail. Book Web 11 is one of the websites of the bookstore HP.
[0049] そして、会員登録した顧客が、雑誌類を来店購入した際に支払い処理時に会員力 ードを提示することにより、レジデータ (雑誌名を含む)を生成する。このレジデータと 特定顧客データをマージ (併合)して、購入履歴を抽出し、雑誌類特定顧客管理デ ータベースに統合して蓄積 (更新)する。  [0049] Then, when a customer who has registered as a member purchases magazines at the store, he / she presents membership powers at the time of payment processing, thereby generating cash register data (including magazine names). This cash register data and specific customer data are merged, and the purchase history is extracted, integrated into the magazine specific customer management database, and stored (updated).
[0050] また、顧客が自宅のコンピュータ 30から書店 HP (ブック Webll)にアクセスして雑誌 類を購入してもよ ヽ。その際は会計処理データ (雑誌名を含む)と特定顧客データを マージして、購入履歴を抽出し、雑誌類特定顧客管理データベースに統合して蓄積 (更新)する。  [0050] In addition, customers may purchase magazines by accessing the bookstore HP (Book Webll) from their home computer 30. In that case, accounting processing data (including the magazine name) and specific customer data are merged, the purchase history is extracted, integrated into the magazine specific customer management database, and stored (updated).
[0051] 図 6に示すように、雑誌類情報管理データベース生成処理手段 2は、雑誌類の掲 載内容に関する少なくとも雑誌名、発行日、種類を含む目録及び広告記事を蓄積し 体系化するものである。したがって、雑誌類 (又はその電子データ)が入力源である。  [0051] As shown in FIG. 6, the magazine information management database generation processing means 2 accumulates and organizes at least a catalog and an advertisement article including the magazine name, publication date, and type regarding the contents of the magazine. is there. Thus, magazines (or their electronic data) are input sources.
[0052] 例えば、書店本部の事務員が、書店で取り扱う雑誌等の必要情報 (例えば、雑誌 等毎に誌名、雑誌等のジャンル、出版社、価格のほか、その雑誌等に広告を掲載し た主要な企業名とその広告商品ジャンルなど。)をデータ入力する。または、出版社 又は出版販売会社 (出版取次)が提供する雑誌等の広告用のホームページにァクセ スして、情報を取得し、データ入力する方法であってもよい。さらに、出版社が作成し た雑誌コンテンツ (電子データ)を入力源として、必要情報を選択し、データ抽出する ものであってよい。 [0052] For example, the clerk at the bookstore headquarters places necessary information on magazines, etc. handled by the bookstore (for example, for each magazine, the magazine name, genre of magazine, publisher, price, etc. Data of major company names and their advertising product genres). Or publisher Alternatively, it may be a method of accessing information such as a magazine provided by a publisher / publishing company (publishing agency), acquiring information, and inputting data. Furthermore, the information may be extracted by selecting necessary information using magazine content (electronic data) created by a publisher as an input source.
[0053] 図 7及び図 8に示すように、電子商取引実行処理手段 3は、ブック Webll上に検索 入力画面、検索出力画面を含む検索 ·見積ページ群力 なる DM等マーケティング サイトを構築し、接続先の企業等力 オンライン入力された検索条件に基づき、前記 各管理データベースを用いて実行検索及び統計処理を行い、少なくとも DM等配信 先の抽出件数 (ヒット件数)、費用その他の見積項目を表示するとともに、注文画面、 会計処理画面を含む契約ページ群からなる注文サイトを構築して、当該企業等の選 択入力に基づき電子的に契約締結を遂行するものである。  [0053] As shown in FIGS. 7 and 8, the electronic commerce execution processing means 3 constructs and connects to a marketing website such as a search / estimate page group including a search input screen and a search output screen on the book Webll. Based on the search conditions entered online, execute search and statistical processing using each management database, and display at least the number of DM distribution destinations (number of hits), cost, and other estimated items At the same time, an order site consisting of a contract page group including an order screen and an accounting screen is constructed, and a contract is concluded electronically based on the selection input of the company.
[0054] 例えば、自社商品情報の DM等配信を希望する企業等の事務員は、その企業等 に設置されたコンピュータ 40 (以下、企業等 PC。 )により、ブック Webll (書店 HP)の DM等マーケティングサイトをダウンロードして、その所定欄に、その企業が商品情報 を希望する顧客が購入した雑誌等の誌名、及び DM送付か電子メール送信か情報 伝達方法、配信先の顧客総数を入力する。この所定欄で、企業の検索条件 (発注条 件)が示される。なお、企業等は、書店本部に対してユーザ登録 (入会審査及び認証 方法を含む)をして利用許可を受けることになる。この手続は、公知の手法によりネッ ト上でおこなうことができる (オンライン登録)。  [0054] For example, a clerk of a company, etc., who wants to distribute its product information DM, etc., uses a computer 40 (hereinafter referred to as a company PC) installed in the company, etc. Download the marketing site and enter the name of the magazine, etc. purchased by the customer that the company wants product information, the DM transmission or e-mail transmission information transmission method, and the total number of distribution destination customers in the specified fields. . In this predetermined column, the search conditions (ordering conditions) of the company are shown. Companies, etc. will receive user permission after registering with the bookstore headquarters (including admission screening and authentication methods). This procedure can be performed on the net using known methods (online registration).
[0055] 検索条件(の入力)は、雑誌類の誌名を設定する場合のほか、雑誌類のジャンルを 条件とする場合、雑誌類に広告を掲載した主要な企業名を条件とする場合、その主 要な企業の業種を条件とする場合、その主要な企業が広告した商品ジャンルを条件 とする場合、顧客の住所の一部、年齢、性別、職業を条件とする場合などを設定して 、多観点力ものニーズに対応可能に構成するのが好ま 、。  [0055] In addition to setting the magazine name, the search condition (input) is based on the genre of the magazine, if the condition is the name of the main company that published the advertisement in the magazine, Set the conditions of the industry of the main company, the condition of the product genre advertised by the main company, the condition of part of the customer's address, age, gender and occupation. It is preferable to configure it to meet the needs of multiple viewpoints.
[0056] 検索結果 (見積を含む)は、検索エンジン等の自動プログラムにより、書店本部 DB の中から、企業の発注条件に該当する顧客を選び出し、雑誌等の誌名別に、その雑 誌等の購入頻度の高 、顧客に関する年齢別 '性別'住所区分別'職業区分別の集 計値、その購入履歴の集計値、雑誌等に広告を掲載した主要企業名とその広告商 品ジャンル、及び書店が商品情報配信を代行する手数料の見積金額を、企業等 PC[0056] Search results (including quotations) are retrieved from the bookstore headquarters DB by using an automatic program such as a search engine. The purchase frequency is high, the customer's age-specific 'gender', 'address category', 'aggregate value by occupation' category, the aggregate value of purchase history, the name of the main company that placed the advertisement in the magazine, etc. Estimate of the genre of goods and the fee for bookstores to distribute product information
40上に表示した書店 HP(ll)における所定欄に出力表示する。 40 The output is displayed in the designated column at the bookstore HP (ll) displayed above.
[0057] ここで、この種の自動プログラムは、人工知能の機能を備え付け、顧客の選び出し にあたっては、同じ雑誌等の購入者の場合、購入頻度の高い顧客を優先して選び出 す、または同じ購入頻度の顧客の場合、最近時点で購入頻度の高い顧客を優先し て選び出す、などの重み付けを行うものであるのが好まし!/、。 [0057] Here, this type of automatic program has a function of artificial intelligence, and when selecting customers, in the case of buyers of the same magazine, etc., priority is given to customers with high purchase frequency, or the same In the case of customers with frequent purchases, it is preferable to give weights to prioritize the selection of customers with the highest purchase frequency at the most recent time!
[0058] 企業等 PC40上で検索結果(出力内容)を確認し、この内容に従って商品情報配信 代行の委託をこの書店に対して希望するならば、書店 HP (ll)の注文サイトを選択し[0058] Companies, etc. Check the search results (output contents) on PC40, and if you would like this bookstore to consign product information distribution in accordance with these contents, select the order site of the bookstore HP (ll)
、契約締結の手続に沿って入力を実行し電子発注を行う。 Execute input according to the contract conclusion procedure and place an electronic order.
[0059] DM等オーダーリスト作成処理手段 4は、注文画面を用いた企業等からのオンライ ン発注に基づき、受注確認通知をオンライン返送および Zまたはメール配信し、送付 数その他の条件設定を含む顧客選択をおこない送付先リストを作成するものである。[0059] Order list creation processing means 4 such as DM, based on online orders from companies, etc. using the order screen, returns order confirmation notifications online and Z or emails, including the number of items sent and other condition settings A selection is made to create a destination list.
〔リスト作成例は図示を省略する。〕 [The list creation example is not shown. ]
[0060] 例えば、電子発注により企業等からの商品情報配信代行を受託した書店本部は、 企業より取り寄せた DM等コンテンツを受け取り、書店の名においてリスト抽出した顧 客あて送付する (オフライン発送)。この場合、物流サービス会社に発送委託すること も考慮されてよい。 [0060] For example, a bookstore headquarters that has been commissioned to distribute merchandise information from a company or the like by electronic ordering receives DM and other contents ordered from the company and sends them to a customer whose list is extracted in the name of the bookstore (offline shipping). In this case, it may be considered to consign shipping to a logistics service company.
[0061] また、発注者 (企業等)が希望するならば、オフライン発送に代えて、 DM等コンテ ンッを電子メールにより顧客 (PC、モノィル又は携帯電話) 30あて配信してもよ 、。  [0061] If the orderer (company, etc.) desires, the contents such as DM may be delivered to customers (PC, monophone or mobile phone) 30 by e-mail instead of off-line shipping.
[0062] DM等完了報告処理手段 5は、 DM等オーダーリストに基づき DM等コンテンツのメ ール配信処理又はオフライン発送処理を実行完了後、少なくとも受信数又は到着数 に関するデータ処理をおこない、当該企業等に対して完了報告をメール配信するも のである。〔報告例は図示を省略する。〕  [0062] The DM completion report processing means 5 performs at least data processing on the number of received or arrived after the completion of mail delivery processing or offline dispatch processing of DM content based on the DM order list. The completion report will be delivered by e-mail. [Report examples are not shown. ]
[0063] 例えば、書店は DM等の顧客への送付実績を確認し、委託企業に対して委託行為 完結の通知を送付するとともに商品情報配信代行に力かる手数料を委託企業に対し て請求し、この委託企業が手数料を支払うことにより、この商品情報配信代行にかか る取引が完了する。  [0063] For example, the bookstore confirms the delivery results to customers such as DM, sends a notification of the completion of the commissioning action to the commissioning company, and charges the commissioning company for the commission for distributing product information, When the commissioned company pays a fee, the transaction for the product information delivery agency is completed.
[0064] この構成によると、企業等の業務代行サービスをおこなう一機関として書店の付帯 業務を拡大できる。 [0064] According to this configuration, a bookstore incidental as an organization that provides business agency services for companies and the like. You can expand your business.
[0065] 特に、雑誌類情報管理データベース (2)に関し、雑誌類に掲載された企業広告記 事を入力源として、広告掲載企業向けの DM等配信業務代行システム (Y)を構築す ることが考慮される。〔図 3参照〕  [0065] In particular, with regard to the magazine information management database (2), it is possible to build a DM delivery service agency system (Y) for advertising companies, using corporate advertising articles published in magazines as an input source. Be considered. (See Fig. 3)
[0066] この場合、図 9にシステム構成概要説明図を示すように、好適な DM等配信業務代 行システム Yでは、店舗 20、ブック Webllを運営する書店本部 10と、雑誌類広告掲 載企業 40、雑誌類出版社 50、雑誌類購読者 30又は物流サービス会社 60との間で、 コンピュータネトワークを介して少なくとも書店本部のホストコンピュータ 10にアクセス 可能で入出力操作可能に接続し、雑誌類出版社 (又は出版販売会社) 50から広告コ ンテンッを電子化取得して雑誌類情報管理データベース生成処理を省力化し、 DM 等オーダーリスト (4)を物流サービス会社 60に電子送付して流通(DM等配信手段) の効率ィ匕を図ることができる。  [0066] In this case, as shown in the system configuration outline explanatory diagram in FIG. 9, in the suitable delivery service agent system DM, etc., the store 20, the bookstore headquarters 10 that operates the book Webll, and the magazine advertisement listing company 40, Magazine Publisher 50, Magazine Subscriber 30 or Logistics Service Company 60 are accessible via the computer network to at least the host computer 10 in the bookstore headquarters and connected to enable input / output operations. Company (or publishing and selling company) 50 computerized advertising content to save the journal information management database generation process, and sent DM order list (4) to distribution service company 60 for distribution (DM etc.) (Distribution means) can be improved.
[0067] ここでは、 DM等に添付 (又は同封)する企業資料 (DM等コンテンツ)は、当該企 業又は印刷会社と物流サービス会社との間で連携的に供給されてよいであろう。  [0067] Here, corporate materials attached to (or enclosed with) DM (contents such as DM) may be supplied in cooperation between the company or printing company and the logistics service company.
[0068] 要するに、書店が DM等配信(のネットワーク構成)に係るキーパーソンとして介在 することにより、企業 PR活動におけるマス媒体とは別の新たな顧客開拓ルートを獲得 するビジネスモデルを提供するものである。  [0068] In short, bookstores provide a business model for acquiring new customer development routes that are different from mass media in corporate PR activities, as a bookstore intervenes as a key person for the distribution of DM (network structure). is there.
実施例 2  Example 2
[0069] PR支援関連発明の一実施例である企業 PR支援処理システム〔以下、 PR支援実 施例システム (チラシプリント)。〕について添付図面を参照して以下説明する。  [0069] A company PR support processing system which is an embodiment of a PR support related invention [hereinafter PR support implementation system (flyer print). ] Will be described below with reference to the accompanying drawings.
[0070] 図 13は、 PR支援実施例システムの構成概要説明図である。 FIG. 13 is a schematic explanatory diagram of the configuration of the PR support embodiment system.
[0071] 図 14は、その処理手順を説明するフローチャートである。 FIG. 14 is a flowchart for explaining the processing procedure.
[0072] 図 10 (前示)、図 13、及び図 14に示すように、 PR支援実施例システム (チラシプリン ト) Zaは、書籍類を網羅する書籍類データベース 99を備えた POSシステム〔図示省 略〕を導入して店舗、ブック Weblllを運営する書店本部 110力 企業等 140の営業 活動の一環として商品情報、イベント情報、事業案内その他の企業広告を紙媒体に より配布する企業 PRを支援するために、店舗に設置された店舗端末 120 (POSレジ 端末に同じ)と、書店本部 110が運用する Web管理サーバ、及び企業等 140が予め 指定した書籍類と関係付けられた指定書籍類 ·企業広告データベース 201を備えた ホストコンピュータ (110)を有し、店舗で書籍類を購入したユーザに対して、その場で 店舗端末 120を介して当該書籍類を指定した企業広告データの有無を検索し、該当 のあった企業広告データを抽出して瞬時に印刷出力し、当該書籍類の購入時に付 帯して配布するようにした書店による企業 PR支援処理システムである。 [0072] As shown in Fig. 10 (previous), Fig. 13, and Fig. 14, PR support example system (flyer print) Za is a POS system with a books database 99 that covers books [illustration Stores and bookstore headquarters that operate book Weblll 110 power companies, etc. Supporting corporate PR that distributes product information, event information, business information and other corporate advertisements as paper as part of 140 sales activities In order to do this, store terminal 120 installed in the store (same as POS cash register terminal), Web management server operated by bookstore headquarters 110, and enterprise 140 etc. Designated books related to designated books · A host computer (110) equipped with a corporate advertising database 201, and for users who have purchased books at the store via the store terminal 120 on the spot A company by a bookstore that searches for the presence of corporate advertising data that specifies the relevant books, extracts the relevant corporate advertising data, prints it out instantly, and distributes it when the books are purchased PR support processing system.
[0073] その特徴構成において、少なくとも電子商取引実行処理手段 300と、企業広告デー タベース生成処理手段 200と、企業広告印刷調製処理手段 600と、定期報告精算処 理手段 800をそれぞれ機能実現手段として具備している。  [0073] In its characteristic configuration, at least electronic commerce execution processing means 300, corporate advertisement database generation processing means 200, corporate advertisement print preparation processing means 600, and periodic report settlement processing means 800 are provided as function realizing means. is doing.
[0074] そこで、個々の機能実現手段について述べる。なお、理解をたすけるために、発明 構成からは逸脱する人為的操作に関する記述も加えている。あわせて、図 10のプロ ック図も参照されたい。  [0074] Therefore, individual function realizing means will be described. For the sake of understanding, a description of an artificial operation that deviates from the configuration of the invention is also added. Also refer to the block diagram in Figure 10.
[0075] 電子商取引実行処理手段 300は、書店本部 110力 コンピュータネットワークを介 して企業等が利用可能なブック Weblll上で、書籍類を指定するための検索ページ を含む書籍類閲覧サイト 301、並びにその結果を利用する見積ページを含む契約べ ージ、企業広告編集べージを含む注文サイト 302及び注文履歴確認サイト 303を構 築し、該注文サイト 302を利用した企業等 140から書籍類の指定データ及び企業広 告編集データの送付とともに電子発注を受け付け、一次的な会計処理 (304)をおこ なうものである。  [0075] The electronic commerce execution processing means 300 includes a book browsing site 301 including a search page for designating a book on a book Weblll that can be used by a company or the like via a bookstore headquarters 110 computer network, and The contract page including the estimate page that uses the result, the order site 302 including the company advertisement editing page, and the order history confirmation site 303 are constructed, and the company etc. 140 using the order site 302 receives 140 In addition to sending designated data and company advertisement edit data, it accepts electronic orders and performs primary accounting (304).
[0076] このように書店本部 110がブック Weblll上で用意した企業 PR支援サービス用の メニュを利用してチラシプリントを注文 (発注)する企業等 140〔以下、エントリ企業。〕 の選択入力に基づき、指定書籍類、企業広告データ、発行枚数等をデータエントリし 、書店本部 noとエントリ企業 140間で電子的に契約締結を遂行するものである。  [0076] As described above, companies that order (order) handbill prints using the menu for the company PR support service prepared by bookstore headquarters 110 on the book Weblll 140 [hereinafter referred to as entry companies. ], Data entry of designated books, corporate advertisement data, number of issued sheets, etc. is performed, and a contract is electronically concluded between the bookstore headquarters no and the entry company 140.
[0077] この処理手順は、図 14の Stepl〜Step5に示すように、エントリ企業 140は書店本 部 110がブック Weblll上で提供する検索メ-ュ(閲覧を含む)を利用し、書籍指定 、チラシ部数その他の PR方法を条件入力して費用見積を実行し、見積回答を得て、 企業広告データ (チラシデータ)の初回送付をおこなう。また、必要に応じて企業広 告データ (チラシデータ)の更新送付をおこなう。  [0077] In this processing procedure, as shown in Stepl to Step5 of FIG. 14, the entry company 140 uses a search menu (including browsing) provided by the bookstore headquarters 110 on the book Weblll to specify a book, Enter the number of leaflets and other PR methods, execute the cost estimate, get a quote response, and send the corporate advertisement data (flyer data) for the first time. In addition, company advertisement data (flyer data) will be updated and sent as necessary.
[0078] 図 15に、ブック Web上の閲覧サイトのメニュ画面の構成例を模式的に示す。 [0079] 図 16に、ブック Web上の注文サイトのメ-ュ画面の構成例を模式的に示す。 FIG. 15 schematically shows a configuration example of the menu screen of the browsing site on the book Web. FIG. 16 schematically shows a configuration example of the menu screen of the order site on the book Web.
[0080] 図 16に示すように、注文サイト 302のメ-ュ画面には現在の入札状況及びランクを 申し込み金額とともに表示している。これは、 ITオークションの公知手法を導入するこ とができるということである。 [0080] As shown in FIG. 16, on the menu screen of the order site 302, the current bidding status and rank are displayed together with the application amount. This means that publicly known methods of IT auctions can be introduced.
[0081] なお、図 17に、審査に係る企業情報の一例を模式的に示すように、書店本部では 契約締前にエントリ企業の審査をおこなうのは当然である。 [0081] As shown schematically in FIG. 17 as an example of the company information related to the examination, it is natural that the bookstore headquarters examines the entry company before closing the contract.
[0082] 企業広告データベース生成処理手段 200は、電子発注に基づき指定書籍類をデ ータエントリし、かつ、企業広告データを蓄積 '更新し体系化するものである。 The corporate advertisement database generation processing means 200 performs data entry of designated books on the basis of electronic ordering, and stores and updates corporate advertisement data for systematization.
[0083] ここでは、注文履歴確認サイト 303を介して常時アクセス可能で広告の差し替えの ためにデータ更新可能に保守され、電子発注後の企業等から企業広告データの変 更送付を随時受け付けるようにして 、る。 [0083] Here, the order history confirmation site 303 is accessible at all times and is maintained so that data can be updated in order to replace advertisements, and changes in corporate advertising data can be received from companies after electronic ordering at any time. And
[0084] 企業広告印刷調製処理手段 600は、店舗で書籍類を購入したユーザに対して、そ の場で店舗端末 120を介してホストコンピュータ (110)にアクセスして書籍指定検索を 実行し、該当のあった企業広告データを抽出して瞬時に印刷出力するものである(チ ラシプリント)。 [0084] The company advertisement print preparation processing means 600 accesses the host computer (110) via the store terminal 120 on the spot for a user who purchased books at the store, and executes a book designation search. The relevant corporate advertisement data is extracted and printed out instantly (flicker print).
[0085] この処理手順は、図 14の Step6〜Step8に示すように、 POSレジで売り上げ処理を おこなうとともに、書籍指定検索処理 (400)を経由して「該当あり」の場合、直ちに併設 して!/、る印刷機よりチラシプリントを自動出力(600)する。  [0085] As shown in Step 6 to Step 8 of FIG. 14, this processing procedure is performed at the point-of-sale at the POS register, and if it is “applicable” via the book designation search process (400), it is immediately attached. ! / Automatically output (600) leaflet prints from a ruling press.
[0086] 定期報告精算処理手段 800は、企業広告の配布実績を当該エントリ企業 140へ定 期的に報告するとともに、実績に相応した定期的な会計処理をおこなうものである。 [0086] Periodic report settlement processing means 800 periodically reports the distribution result of the company advertisement to the entry company 140, and performs a regular accounting process corresponding to the record.
[0087] この処理手順は、図 14の Step9に示している力 エントリ企業 140への送付は必ず しも電子的手段を介してすることはな 、。 [0087] In this processing procedure, sending to the force entry company 140 shown in Step 9 of FIG. 14 is not necessarily performed via electronic means.
[0088] なお、書店本部 110において精算処理上、エントリ企業 140の実績管理をおこなう のは当然である。図 18に、書店本部 PC(110)上の実績管理データの表示画面の構 成例を模式的に示す。 It should be noted that the bookstore headquarters 110 naturally manages the results of the entry company 140 in the settlement process. Fig. 18 schematically shows an example of the configuration of the display screen for performance management data on the bookstore headquarters PC (110).
[0089] さらに、企業広告データ(チラシデータ)には、少なくとも当該エントリ企業 140の We bサイトおよび Zまたはァフイリエイトサイト (150;160)にアクセス可能な二次元バーコ ード (QRコードに同じ)を包含し、当該コードを入力源とする。そして、顧客のリターン (応答)を機器的手段により計測するようにしている。図 12のネットワーク構成概要図 を参照。 [0089] Further, the corporate advertisement data (flyer data) includes at least a two-dimensional bar code (same as QR code) accessible to the entry company's 140 website and Z or affiliate site (150; 160). ) And the code as an input source. And customer return (Response) is measured by instrumental means. See the network configuration overview in Figure 12.
[0090] 当然のことながら、配布実績〔リターン (応答)の評価〕は、書店本部 110がブック We bill上で用意する企業 PR支援サービス用のメ-ュに反映されることになる。このシ ステムの利用実績が伸びていけば、企業 PR支援に係るサービス内容を増補し、有 用性 (貢献度)の拡大が図れる。  [0090] As a matter of course, the distribution result [evaluation of return (response)] is reflected in the menu for the corporate PR support service prepared by the bookstore headquarters 110 on the book We bill. If the usage record of this system grows, it will be possible to expand the usefulness (contribution) by supplementing the contents of services related to corporate PR support.
[0091] この構成〖こよると、企業 PRのコンピュータ支援 (業務代行サービス)をおこなう一機 関として書店の付帯業務を拡大できる。これを業態としてみると、書店が新たな企業 P R活動の一翼を担う企業 PR支援処理システムの運用主体となり、書籍販売と企業の 営業活動を IT技術を用いて結合した高付加価値サービスを実現可能とするものであ る。  [0091] According to this configuration, it is possible to expand the incidental operations of bookstores as an organization that provides computer support (business agency services) for corporate PR. Looking at this as a business format, bookstores will become the operating entity of the corporate PR support processing system that will play a role in new corporate PR activities, and it will be possible to realize high value-added services that combine book sales and corporate sales activities using IT technology. Is.
[0092] 要するに、書店がチラシプリントの配布 (又は後述のチラシメールの配信)〖こ係るキ 一パーソンとして介在することにより、企業 PR活動におけるマス媒体とは別の新たな 顧客開拓ルートを獲得する先取的なマーケティング手法 (ビジネスモデル)を提供す るものである。  [0092] In short, bookstores acquire new customer development routes that are different from mass media in corporate PR activities through the distribution of flyer prints (or distribution of flyer mails described later) as a key person. It provides a proactive marketing method (business model).
実施例 3  Example 3
[0093] PR支援関連発明の他の実施例である企業 PR支援処理システム〔以下、 PR支援 実施例システム (チラシメール)。〕について添付図面を参照して以下説明する。  [0093] A company PR support processing system which is another embodiment of the PR support related invention [hereinafter referred to as PR support embodiment system (flyer mail). ] Will be described below with reference to the accompanying drawings.
[0094] 図 11 (前示)、図 13、及び図 14に示すように、 PR支援実施例システム (チラシメール ) Zbは、上記システムの広告配布(出力)に係るメール版 (PC、モパイル又は携帯電 話を介したインターネット利用)として、書籍類を網羅する書籍類データベース 99を備 えてブック Weblllを運営する書店本部 110力 企業等 140の営業活動の一環とし て商品情報、イベント情報、事業案内その他の企業広告を電子媒体によりネット配信 する企業 PRを支援するために、書店本部 110が運用する Web管理サーバ、及び企 業等が予め指定した書籍類と関係付けられた指定書籍類'企業広告データベースを 備えたホストコンピュータを有し、ブック Weblllサイトで書籍類をオンライン購入した ユーザに対して、受注確認用の返信メールを生成する際に、当該書籍類を指定した 企業広告データの有無を検索し、該当のあった企業広告データを抽出して返信メー ルの記事データに併合 (マージ)、貼り付けその他の合成編集を施して配信するよう にした書店による企業 PR支援処理システムである。なお、併合はマージ (merge)の ,s (?ある。 [0094] As shown in Fig. 11 (previous), Fig. 13, and Fig. 14, PR support example system (flyer email) Zb is an email version (PC, mopile or As a part of 140 sales activities, the bookstore headquarters operates a book Weblll with a book database 99 that covers books, etc. Other company advertisements distributed online via electronic media To support PR, the web management server operated by bookstore headquarters 110 and designated books related to books designated by companies in advance For users who have a host computer with a database and purchased books online at the Book Weblll site, specify the books when generating a reply e-mail for order confirmation. Find the presence or absence of corporate advertising data, reply to extract corporate advertising data for which the corresponding Mae This is a company PR support processing system by a bookstore that merges, pastes, and other composite edits to the article data. Merge is, s (?) Of merge.
[0095] その特徴構成において、少なくとも電子商取引実行処理手段 300と、企業広告デ ータベース生成処理手段 200と、メールコンテンツ生成処理手段 700と、定期報告精 算処理手段 800をそれぞれ機能実現手段として具備している。  [0095] In its characteristic configuration, at least electronic commerce execution processing means 300, corporate advertisement database generation processing means 200, mail content generation processing means 700, and periodic report settlement processing means 800 are provided as function realizing means. ing.
[0096] ここで、 PR支援実施例システム (チラシプリント) Zaとの構成相違は、メールコンテン ッ生成処理手段 700であり、他の機能実現手段は共通である。あわせて、図 11のプロ ック図を参照されたい。  Here, the configuration difference from the PR support embodiment system (flyer print) Za is the mail content generation processing means 700, and other function realizing means are common. Also refer to the block diagram in Figure 11.
[0097] メールコンテンツ生成処理手段 700は、ブック Weblllサイトで書籍類をオンライン 購入したユーザに対して、受注確認用返信メールを生成する際に、書籍指定検索を 実行し、該当のあった企業広告データを抽出して受注確認用返信メールの記事デー タと併合するか、該記事データ画面に貼り付けて合成編集するものである。  [0097] The email content generation processing means 700 executes a designated book search when generating a reply email for order confirmation for a user who has purchased books online on the book Weblll site, and the corresponding corporate advertisement The data is extracted and merged with the article data of the reply mail for order confirmation, or is pasted on the article data screen and synthesized and edited.
[0098] なお、企業広告データ (チラシメール)には、少なくとも当該企業の Webサイトおよ び Zまたはァフイリエイトサイトにアクセス可能な URL、バナー広告又は二次元バー コード (QRコードに同じ)を包含し、当該コードを入力源とする、顧客のリターン (応答 )を機器的手段により計測するようにしている。図 12のネットワーク構成概要図を参照  [0098] For corporate advertising data (flyer mail), at least a URL, banner advertisement, or two-dimensional barcode (same as QR code) that can access the company's website and Z or affiliate website. The return of the customer (response) using the code as an input source is measured by instrumental means. Refer to the network configuration overview in Figure 12.
[0099] ところで、企業 PRに関しては、登録したユーザに対しメールマガジンを定期的に送 付するという PR手法が知られている力 本発明との差異を明瞭にしておきたい。 [0099] By the way, with regard to corporate PR, we would like to clarify the difference from the present invention in which the PR method of regularly sending e-mail magazines to registered users is known.
[0100] 本発明(PR支援関連発明)におけるチラシメールは、ブック Webサイトでユーザが オンライン購入した書籍類が企業等が予め選択した指定書籍である場合に限り、ス ポット広告 (チラシ)を組み込んだ受注確認用返信メールを当該ユーザに配信するも のであり、ユーザのアクションに基づくレスポンス(ダイレクトメール)である点で異質の ものである。  [0100] The flyer email in the present invention (PR support related invention) incorporates a spot advertisement (flyer) only when the book purchased online by the user on the book website is a designated book pre-selected by a company, etc. However, it is different in that the reply email for order confirmation is delivered to the user and the response is based on the user's action (direct mail).
[0101] 要するに、書籍購入に係る指向性を先取りしてユーザを想定する PR手法といえる ものである。  [0101] In short, it can be said to be a PR method that anticipates the user's directivity for purchasing books.
産業上の利用可能性 [0102] まず、 DM支援関連発明は、企業等の営業活動の一環として DM等配信を支援す るために、書店本部が顧客開拓に係る DM等配信の際の抽出又は絞り込みをコンビ ユータ支援する新たなビジネスモデルを提供するものであり、産業上の利用価値が 高いものである。 Industrial applicability [0102] First, the DM support related invention supports the computer in the extraction or narrowing down of the DM distribution related to customer development by the bookstore headquarters in order to support the distribution of the DM as a part of the business activities of the company etc. It provides a new business model and has high industrial utility value.
[0103] 次に、 PR支援関連発明は、本発明は、書店本部がコンピュータ支援により企業 PR の一環として広告配布 (又は広告配信)を仲介 (代行)し、書店顧客を対象として企業 等の顧客開拓に繋ぐ新たなマーケティング手法 (ビジネスモデル)を提供するもので あり、産業上の利用価値が高いものである。  [0103] Next, the PR support related invention is based on the fact that the bookstore headquarters mediates (represents) advertisement distribution (or advertisement distribution) as part of company PR with computer support, and the bookstore customer is the customer of the company. It provides a new marketing method (business model) that leads to development, and has high industrial utility value.
図面の簡単な説明  Brief Description of Drawings
[0104] [図 1]DM支援実施例システムの構成概要説明図である。 FIG. 1 is a schematic explanatory diagram of a configuration of a DM support example system.
[図 2]DM支援実施例システムの処理手順を説明するフローチャートである。  FIG. 2 is a flowchart for explaining the processing procedure of the DM support embodiment system.
[図 3]DM支援実施例システムの処理手段を説明するブロック図である。  FIG. 3 is a block diagram for explaining processing means of the DM support embodiment system.
[図 4]DM支援実施例システムにおける書籍類特定顧客管理データベース生成処理 手段による会員登録データの一例を示す説明図である。  FIG. 4 is an explanatory diagram showing an example of member registration data by a book specific customer management database generation processing means in the DM support embodiment system.
[図 5]DM支援実施例システムにおける書籍類特定顧客管理データベース生成処理 手段による購入履歴データの一例を示す説明図である。  FIG. 5 is an explanatory view showing an example of purchase history data by a book specific customer management database generation processing means in the DM support embodiment system.
[図 6]DM支援実施例システムにおける書籍類情報管理データベース生成処理手段 による書籍類データの一例を示す説明図である。  FIG. 6 is an explanatory diagram showing an example of book data by a book information management database generation processing means in the DM support embodiment system.
[図 7]DM支援実施例システムにおける電子商取引実行処理手段による検索内容の 条件入力の一例を示す説明図である。  FIG. 7 is an explanatory diagram showing an example of search condition input by the electronic commerce execution processing means in the DM support embodiment system.
[図 8]DM支援実施例システムにおける電子商取引実行処理手段による検索結果の 表示出力の一例を示す説明図である。  FIG. 8 is an explanatory diagram showing an example of display output of search results by the electronic commerce execution processing means in the DM support embodiment system.
[図 9]DM支援実施例システムを一部構成変更した DM等配信業務代行システムの 構成概要説明図である。  FIG. 9 is an explanatory diagram of the outline of the configuration of a delivery service agency system for DM, etc., in which a part of the configuration of the DM support example system is changed.
[図 10]PR支援実施例システム (チラシプリント)の構成概要を説明するブロック図であ る。  FIG. 10 is a block diagram illustrating an outline of the configuration of the PR support example system (flyer print).
[図 11]PR支援実施例システム (チラシメール)の構成概要を説明するブロック図であ る。 [図 12]ネットワーク構成概要図である。 FIG. 11 is a block diagram for explaining the outline of the configuration of the PR support example system (flyer mail). FIG. 12 is a schematic diagram of a network configuration.
[図 13]PR支援実施例システム (チラシプリント Zチラシメール)の構成概要説明図で ある。  FIG. 13 is a schematic explanatory diagram of the configuration of the PR support example system (flyer print Z flyer mail).
[図 14]PR支援実施例システム (チラシプリント Zチラシメール)の処理手順を説明す るフローチャートである。  FIG. 14 is a flowchart for explaining the processing procedure of the PR support embodiment system (flyer print Z leaflet mail).
[図 15]ブック Web上の閲覧サイトのメ-ュ画面の構成例を示す模式的説明図である。  FIG. 15 is a schematic explanatory view showing a configuration example of a menu screen of a browsing site on a book Web.
[図 16]ブック Web上の注文サイトのメニュ画面の構成例を示す模式的説明図である。  FIG. 16 is a schematic explanatory diagram showing a configuration example of a menu screen of an order site on a book Web.
[図 17]審査に係る企業情報の一例を示す模式的説明図である。  FIG. 17 is a schematic explanatory view showing an example of company information related to examination.
[図 18]書店本部 PC上の実績管理データの表示画面の構成例を示す模式的説明図 である。  FIG. 18 is a schematic explanatory diagram showing a configuration example of a display screen of performance management data on the bookstore headquarters PC.
符号の説明 Explanation of symbols
1 雑誌類〔書籍類〕特定顧客管理データベース生成処理手段 (手順)  1 Magazine [Books] Specific Customer Management Database Generation Processing Method (Procedure)
2 雑誌類〔書籍類〕情報管理データベース生成処理手段 (手順)  2 Magazine [Books] Information Management Database Generation Processing Method (Procedure)
3 電子商取引実行処理手段 (手順)  3 Electronic commerce execution processing means (Procedure)
4 DM等オーダーリスト作成処理手段(手順)  4 DM order list creation processing means (procedure)
5 DM等完了報告処理手段 (手順)  5 DM completion report processing means (Procedure)
10 書店本部 (PC)  10 Bookstore headquarters (PC)
11 ブック Web (書店 HP)  11 Book Web (Bookstore HP)
20 店舗 (PC)  20 stores (PC)
30 顧客 (PC、モパイル又は携帯電話)  30 customers (PC, mopile or mobile phone)
40 企業等 (PC)  40 Companies (PC)
50 出版社又は出版販売会社 (PC)  50 Publisher or publisher (PC)
60 物流サービス会社 (PC)  60 Logistics service company (PC)
X DM支援実施例システム〔商品情報配信業務支援処理システム〕  X DM support example system [product information distribution business support processing system]
Y DM等配信業務代行システム  Y DM and other delivery service agency system
100指定書籍類データエントリ処理手段  100 designated book data entry processing means
200企業広告データベース生成処理手段  200 corporate advertising database generation processing means
201指定書籍類'企業広告データベース 300電子商取引実行処理手段 201 Designated Books' Corporate Advertising Database 300 electronic commerce execution processing means
301書籍閲覧サイト  301 book browsing site
302注文サイト  302 order site
303注文履歴確認サイト  303 Order History Confirmation Site
304一次会計処理手段  304 Primary accounting method
400書籍指定検索処理手段  400 book specified search processing means
500広告データ抽出処理手段  500 advertising data extraction processing means
600企業広告印刷調製処理手段  600 enterprise advertising print preparation processing means
700メールコンテンツ生成処理手段  700 mail content generation processing means
800定期報告精算処理手段  800 periodic report settlement processing means
110書店本部(PC ;ホストコンピュータ)  110 bookstore headquarters (PC; host computer)
111ブック Web (書店 HP)  111 Book Web (Bookstore HP)
120店舗端末 (POSレジ)  120 store terminals (POS cash register)
130顧客 (PC、モパイル又は携帯電話)  130 customers (PC, mopile or mobile phone)
140企業等(PC)  140 companies (PC)
150ァフイリエイタ  150 Affiliator
160ァフイリエイトサービスプロバイダ (ASP)  160 affiliate service provider (ASP)
170出版販売会社 (出版取次)  170 Publishing Sales Company (Publishing Agency)
99 書籍類データベース (POS連動)  99 Book database (POS linked)
Za PR支援実施例システム(チラシプリント)〔企業 PR支援処理システム〕 Zb PR支援実施例システム (チラシメール)〔企業 PR支援処理システム〕  Za PR support example system (flyer print) [enterprise PR support processing system] Zb PR support example system (flyer mail) [enterprise PR support processing system]

Claims

請求の範囲 The scope of the claims
企業等の営業活動の一環としてダイレクトメール、電子メールその他の送付手段に よる商品情報配信業務 (以下、 DM等配信。)を支援するために、  In order to support product information distribution work (hereinafter referred to as DM distribution) by direct mail, e-mail and other means of delivery as part of sales activities of companies, etc.
店舗、ブック Webを運営する書店本部力 DM等配信先の対象者の抽出又は絞り込 みに関し、会員登録を経た雑誌その他の刊行物 (以下、書籍類。)の特定講読者を 対象候補として、コンピュータ検索可能なデータベース群を生成するとともに、コンビ ユータネットワークを介して企業等の第三者 (以下、企業等。)が利用可能なブック W eb上で検索ページ、見積ページを含む DM等マーケティングサイト、及びその結果 を利用する契約ページを含む注文サイトを構築し、該注文サイトを利用した企業等か らの電子発注に基づき、当該企業等の DM等配信に係る実行処理を受託し代行す るようにした書店による商品情報配信業務支援処理方法であって、 The ability of the bookstore headquarters that operates the store and the book Web As a candidate for specific readers of magazines and other publications (hereinafter referred to as books) that have undergone membership registration regarding the extraction or narrowing down of target audiences such as DM A marketing site that creates computer searchable databases and includes search pages and quotation pages on a book web that can be used by third parties such as companies (hereinafter referred to as companies) via a computer network. And an order site including the contract page that uses the result, and based on the electronic order from the company that uses the order site, the execution process related to the DM etc. distribution of the company is entrusted The product information distribution business support processing method by the bookstore,
書籍類の講読に関する会員登録に基づき、 DM等による企業等の営業情報の配信 を許諾した特定顧客につ!、て選択的にデータエントリをおこな 、、該特定顧客につ いて、書籍類の購入履歴データを蓄積し、かつ更新して体系化する書籍類特定顧 客管理データベース生成処理手順と、 Based on the membership registration related to the subscription of books, a data entry is made selectively to a specific customer who is permitted to distribute business information of companies, etc. by DM, etc. The book specific customer management database generation processing procedure for accumulating purchase history data and systematizing it,
書籍類の掲載内容に関する少なくとも書籍名、発行日、種類を含む目録及び広告記 事を蓄積し体系化する書籍類情報管理データベース生成処理手順と、 A book information management database generation processing procedure for accumulating and systematizing at least a book name, an issue date, a catalog including advertisement types and advertisements regarding the contents of the books
ブック Web上に検索入力画面、検索出力画面を含む検索'見積ページ群からなる D M等マーケティングサイトを構築し、接続先の企業等カゝらオンライン入力された検索 条件に基づき、前記各管理データベースを用いて実行検索及び統計処理を行い、 少なくとも DM等配信先の抽出件数、費用その他の見積項目を表示するとともに、注 文画面、会計処理画面を含む契約ページ群からなる注文サイトを構築して、当該企 業等の選択入力に基づき電子的に契約締結を遂行する電子商取引実行処理手順 と、 Book A search marketing screen including a search input screen and a search output screen on the Web. Build a marketing site such as a DM, and store each management database based on the search conditions entered online by the connected company. Use it to perform execution searches and statistical processing, display at least the number of DMs and other delivery destinations, expenses and other estimated items, and build an order site consisting of contract pages including order screens and accounting screens. An electronic commerce execution processing procedure for electronically executing a contract based on the selection input of the company, etc .;
前記注文画面を用いた企業等からのオンライン発注に基づき、受注確認通知をオン ライン返送および Zまたはメール配信し、送付数その他の条件設定を含む顧客選択 をおこない送付先リストを作成する DM等オーダーリスト作成処理手順と、 前記 DM等オーダーリストに基づきメール配信処理又はオフライン発送処理を実行 完了後、少なくとも受信率又は到着率に関するデータ処理をおこない、当該企業等 に対して完了報告をメール配信する DM等完了報告処理手順 Based on online ordering from companies using the above order screen, order confirmation notification will be sent back online and Z or mailed, customer selection including number of delivery and other condition settings will be made and delivery list will be created E-mail delivery processing or offline dispatch processing is executed based on the list creation processing procedure and the order list such as DM After completion, perform data processing on at least the reception rate or arrival rate, and send the completion report to the relevant company by e-mail.
を包含することを特徴とする書店による商品情報配信業務支援処理方法。 A product information distribution business support processing method by a bookstore characterized by including
企業等の営業活動の一環としてダイレクトメール、電子メールその他の送付手段に よる商品情報配信業務 (以下、 DM等配信。)を支援するために、  In order to support product information distribution work (hereinafter referred to as DM distribution) by direct mail, e-mail and other means of delivery as part of sales activities of companies, etc.
店舗、ブック Webを運営する書店本部力 DM等配信先の対象者の抽出又は絞り込 みに関し、会員登録を経た雑誌その他の刊行物 (以下、書籍類。)の特定講読者を 対象候補として、コンピュータ検索可能なデータベース群を生成するとともに、コンビ ユータネットワークを介して企業等の第三者 (以下、企業等。)が利用可能なブック W eb上で検索ページ、見積ページを含む DM等マーケティングサイト、及びその結果 を利用する契約ページを含む注文サイトを構築し、該注文サイトを利用した企業等か らの電子発注に基づき、当該企業等の DM等配信に係る実行処理を受託し代行す るようにした書店による商品情報配信業務支援処理システムであって、 The ability of the bookstore headquarters that operates the store and book Web The target candidate is a specific reader of magazines and other publications (hereinafter referred to as books) that have undergone membership registration regarding the extraction or narrowing down of target audiences such as DM. A marketing site that creates computer-searchable databases and includes search pages and quotation pages on a book web that can be used by third parties such as companies (hereinafter referred to as companies) via a computer network. And an order site that includes a contract page that uses the results, and based on the electronic order from the company that uses the order site, the execution process related to the delivery of DM, etc. of the company is entrusted A product information distribution business support processing system by a bookstore,
書籍類の講読に関する会員登録に基づき、 DM等による企業等の営業情報の配信 を許諾した特定顧客につ!、て選択的にデータエントリをおこな 、、該特定顧客につ いて、書籍類の購入履歴データを蓄積し、かつ更新して体系化する書籍類特定顧 客管理データベース生成処理手段と、 Based on the membership registration related to the subscription of books, a data entry is made selectively to a specific customer who is permitted to distribute business information of companies, etc. by DM, etc. Book specific customer management database generation processing means for accumulating purchase history data and systematizing it by updating;
書籍類の掲載内容に関する少なくとも書籍名、発行日、種類を含む目録及び広告記 事を蓄積し体系化する書籍類情報管理データベース生成処理手段と、 A book information management database generation processing means for accumulating and systematizing at least a book name, an issue date, a catalog including advertisement types and advertisements regarding the contents of the books;
ブック Web上に検索入力画面、検索出力画面を含む検索'見積ページ群からなる D M等マーケティングサイトを構築し、接続先の企業等カゝらオンライン入力された検索 条件に基づき、前記各管理データベースを用いて実行検索及び統計処理を行い、 少なくとも DM等配信先の抽出件数、費用その他の見積項目を表示するとともに、注 文画面、会計処理画面を含む契約ページ群からなる注文サイトを構築して、当該企 業等の選択入力に基づき電子的に契約締結を遂行する電子商取引実行処理手段 と、 Book A search marketing screen including a search input screen and a search output screen on the Web. Build a marketing site such as a DM, and store each management database based on the search conditions entered online by the connected company. Use it to perform execution searches and statistical processing, display at least the number of DMs and other delivery destinations, expenses and other estimated items, and build an order site consisting of contract pages including order screens and accounting screens. An electronic commerce execution processing means for electronically executing a contract based on the selection input of the company, etc .;
前記注文画面を用いた企業等からのオンライン発注に基づき、受注確認通知をオン ライン返送および Zまたはメール配信し、送付数その他の条件設定を含む顧客選択 をおこない送付先リストを作成する DM等オーダーリスト作成処理手段と、 前記 DM等オーダーリストに基づきメール配信処理又はオフライン発送処理を実行 完了後、少なくとも受信数又は到着数に関するデータ処理をおこない、当該企業等 に対して完了報告をメール配信する DM等完了報告処理手段 Based on online ordering from a company using the order screen, the order confirmation notification is sent back online and Z or emailed, and the customer selection including setting the number of delivery and other conditions DM and other order list creation processing means for creating a delivery destination list, and mail distribution processing or offline dispatch processing based on the order list such as DM. DM etc. completion report processing means to deliver the completion report to
を具備したことを特徴とする書店による商品情報配信業務支援処理システム。 A product information distribution business support processing system by a bookstore characterized by comprising:
雑誌その他の刊行物 (以下、書籍類。)を網羅する書籍類データベースを備えた P OSシステムを導入して店舗、ブック Webを運営するシステム運用主体 (以下、書店 本部。)が、企業等の第三者 (以下、企業等。)の営業活動の一環として商品情報、ィ ベント情報、事業案内その他の企業広告を紙媒体により配布する広告配信業務 (以 下、企業 PR。)を支援するために、  A system operating entity (hereinafter referred to as the bookstore headquarters) that operates a store and book Web by introducing a POS system equipped with a books database that covers magazines and other publications (hereinafter referred to as books) To support advertisement distribution business (hereinafter referred to as “Company PR”) that distributes product information, event information, business information and other corporate advertisements as a part of sales activities of third parties (hereinafter referred to as “Company”). In addition,
少なくとも前記店舗に設置された店舗端末 (POSレジ端末に同じ)と、前記書店本部 が運用する Web管理サーバ、及び企業等が予め指定した書籍類と関係付けられた 指定書籍類'企業広告データベースを備えたホストコンピュータを有し、 At least a store terminal (same as a POS cash register terminal) installed in the store, a Web management server operated by the bookstore headquarters, and a designated book 'corporate advertisement database associated with a book designated in advance by a company, etc. A host computer with
前記店舗で書籍類を購入したユーザに対して、その場で前記店舗端末を介して当 該書籍類を指定した企業広告データの有無を検索し、該当のあった企業広告データ を抽出して瞬時に印刷出力し、当該書籍類の購入時に付帯して配布するようにした 書店による企業 PR支援処理システムであって、 For users who have purchased books at the store, the presence of company advertisement data specifying the books is searched on the spot via the store terminal, and the corresponding company advertisement data is extracted and instantly retrieved. A company PR support processing system by a bookstore that is printed out and distributed along with the purchase of the book,
前記書店本部力 コンピュータネットワークを介して企業等が利用可能なブック Web 上で、書籍類を指定するための検索ページを含む書籍類閲覧サイト、並びにその結 果を利用する見積ページを含む契約ページ、企業広告編集ページを含む注文サイ ト及び注文履歴確認サイトを構築し、該注文サイトを利用した企業等カゝら書籍類の指 定データ及び企業広告編集データの送付とともに電子発注を受け付け、一次的な会 計処理をおこなう電子商取引実行処理手段と、 The bookstore headquarters on the book Web that can be used by companies, etc. via a computer network, a book browsing site that includes a search page for specifying books, and a contract page that includes an estimate page that uses the results, An order site including a company advertisement edit page and an order history confirmation site are constructed, and electronic ordering is received along with the sending of specified data for books and company advertisement edit data from companies etc. that use the order site. Electronic commerce execution processing means for performing
前記電子発注に基づき指定書籍類をデータエントリし、かつ、企業広告データを蓄 積 ·更新し体系化する企業広告データベース生成処理手段と、 Corporate advertising database generation processing means for data entry of designated books based on the electronic ordering, and storing, updating and systematizing the corporate advertising data;
前記店舗で書籍類を購入したユーザに対して、その場で店舗端末を介してホストコ ンピュータにアクセスして書籍指定検索を実行し、該当のあった企業広告データを抽 出して瞬時に印刷出力する企業広告印刷調製処理手段と、 企業広告の配布実績を当該企業へ定期的に報告するとともに、実績に相応した定期 的な会計処理をおこなう定期報告精算処理手段 For users who have purchased books at the store, access the host computer via the store terminal on the spot, perform a book-designated search, extract the relevant corporate advertisement data, and print it out instantly. Corporate advertising print preparation processing means; Periodic report settlement processing means to regularly report the distribution results of company advertisements to the company and to perform regular accounting according to the results.
を具備したことを特徴とする書店による企業 PR支援処理システム。  Corporate PR support processing system by a bookstore, characterized by having
[4] 企業広告データベース生成処理手段は、注文履歴確認サイト及び注文サイトを介 して常時アクセス可能で広告の差し替えのためにデータ更新可能に保守され、電子 発注後の企業等から企業広告データの変更送付を随時受け付け、直ちに企業広告 印刷調製処理手段に反映させるものである請求項 3記載の書店による企業 PR支援 処理システム。 [4] The corporate advertisement database generation processing means is always accessible via the order history confirmation site and the order site and is maintained so that the data can be updated to replace the advertisement. 4. The company PR support processing system by a bookstore according to claim 3, which accepts change sending as needed and immediately reflects it in the company advertisement print preparation processing means.
[5] 雑誌その他の刊行物 (以下、書籍類。 )を網羅する書籍類データベースを備えた P OSシステムを導入して店舗、ブック Webを運営するシステム運用主体 (以下、書店 本部。)が、企業等の第三者 (以下、企業等。)の営業活動の一環として商品情報、ィ ベント情報、事業案内その他の企業広告を電子媒体により配信する広告配信業務 ( 以下、企業 PR。)を支援するために、  [5] A system operating entity (hereinafter referred to as the bookstore headquarters) that operates a store and book Web by introducing a POS system equipped with a books database that covers magazines and other publications (hereinafter referred to as books). Supporting advertisement distribution business (hereinafter referred to as “Company PR”) that distributes product information, event information, business information and other corporate advertisements via electronic media as part of the sales activities of third parties (hereinafter referred to as “Company”). To do
少なくとも前記書店本部が運用する Web管理サーバ、及び企業等が予め指定した 書籍類と関係付けられた指定書籍類'企業広告データベースを備えたホストコンビュ ータを有し、ブック Webサイトで書籍類をオンライン購入したユーザに対して、受注確 認用の返信メールを生成する際に、当該書籍類を指定した企業広告データの有無 を検索し、該当のあった企業広告データを抽出して前記返信メールの記事データに 貼り付けその他の合成編集を施して配信するようにした書店による企業 PR支援処理 システムであって、  At least a web management server operated by the bookstore headquarters and a host computer with a designated book 'corporate advertisement database associated with books designated in advance by companies, etc. When generating a reply e-mail for confirming an order for a user who purchased online, the company searches for the presence of corporate advertisement data specifying the book, extracts the appropriate company advertisement data, and sends the reply mail. Is a corporate PR support processing system by a bookstore that has been pasted and distributed on other article data and delivered.
前記書店本部力 コンピュータネットワークを介して企業等が利用可能なブック Web 上で、書籍類を指定するための検索ページを含む書籍類閲覧サイト、並びにその結 果を利用する見積ページを含む契約ページ、企業広告編集ページを含む注文サイ ト及び注文履歴確認サイトを構築し、該注文サイトを利用した企業等カゝら書籍類の指 定データ及び企業広告データの送付とともに電子発注を受け付け、一次的な会計処 理をおこなう電子商取引実行処理手段と、  The bookstore headquarters on the book Web that can be used by companies, etc. via a computer network, a book browsing site that includes a search page for specifying books, and a contract page that includes an estimate page that uses the results, An order site including a company advertisement edit page and an order history confirmation site are constructed, and electronic ordering is accepted along with the sending of specified data and company advertisement data of books etc. from companies etc. using the order site. Electronic commerce execution processing means for performing accounting processing;
前記電子発注に基づき指定書籍類をデータエントリし、かつ、企業広告データを蓄 積 ·更新し体系化する企業広告データベース生成処理手段と、 ブック Webサイトで書籍類をオンライン購入したユーザに対して、受注確認用返信メ ールを生成する際に、書籍指定検索を実行し、該当のあった企業広告データを抽出 して前記受注確認用返信メールの記事データと併合する力、該記事データ画面に貼 り付けて合成編集するメールコンテンツ生成処理手段と、 Corporate advertising database generation processing means for data entry of designated books based on the electronic ordering, and storing, updating and systematizing the corporate advertising data; When generating a reply email for order confirmation for a user who has purchased books online on the book website, a specified book search is performed to extract the relevant corporate advertisement data and for the order confirmation. The ability to merge with the reply mail article data, the mail content generation processing means to paste and edit the article data screen,
企業広告の配信実績を当該企業へ定期的に報告するとともに、実績に相応した定期 的な会計処理をおこなう定期報告精算処理手段  Periodic report settlement processing means that regularly reports the company advertisement distribution results to the company and performs regular accounting according to the results.
を具備したことを特徴とする書店による企業 PR支援処理システム。  Corporate PR support processing system by a bookstore, characterized by having
[6] 企業広告データベース生成処理手段は、注文履歴確認サイトを介して常時ァクセ ス可能で広告の差し替えのためにデータ更新可能に保守され、電子発注後の企業 等カゝら企業広告データの変更送付を随時受け付け、直ちにメールコンテンツ生成処 理手段に反映させるものである請求項 5記載の書店による企業 PR支援処理システム [6] The corporate advertisement database generation processing means can be accessed at any time via the order history confirmation site and is maintained so that the data can be updated for replacement of advertisements. 6. The company PR support processing system by a bookstore according to claim 5, which receives mails as needed and immediately reflects them in mail content generation processing means.
[7] 企業広告データが、少なくとも当該企業又は書店本部の Webサイトおよび Zまたは ァフイリエイトサイトにアクセス可能な二次元バーコード (QRコードに同じ)を包含する ものである請求項 3乃至 6のいずれか 1項記載の書店による企業 PR支援処理システ ム。 [7] The corporate advertisement data includes at least a two-dimensional barcode (same as a QR code) accessible to the website of the company or bookstore headquarters and a Z or affiliate site. A company PR support processing system using the bookstore described in any one of the items.
PCT/JP2007/051347 2006-12-07 2007-01-29 Commodity information distribution business support processing method and system, and enterprise pr support processing system WO2008068907A1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2006330708A JP2008146231A (en) 2006-12-07 2006-12-07 Business pr support processing system in bookstore
JP2006-330708 2006-12-07

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