WO2007132514A1

WO2007132514A1 - Information providing apparatus, information providing method, and information providing program

Info

Publication number: WO2007132514A1
Application number: PCT/JP2006/309637
Authority: WO
Inventors: Hirohisa Naito; Takahiro Kii; Toru Ozaki
Original assignee: Fujitsu Limited
Priority date: 2006-05-15
Filing date: 2006-05-15
Publication date: 2007-11-22
Also published as: US20090032582A1; JPWO2007132514A1; JP5089583B2

Abstract

An information providing apparatus (1) displays information on overnight accommodations on a touch panel display (1a) and provides detailed information on overnight accommodations selected by a touch of the display by a user. Further, the information providing apparatus (1) has an IC tag reader and performs short range radio communication with a portable terminal held over by the user. By this short range radio communication, for example, a user (P1) inputs a number of nights and a number of persons to a portable terminal (2) and transmits them to the information providing apparatus (1) by holding the portable terminal over the IC card reader corresponding to a reservation processing menu. Then, the information providing apparatus (1) performs the reservation processing for the designated overnight accommodations by using the content that the user (P1) has inputted and predetermined identification information (ID).

Description

Specification

Information providing apparatus, information providing method, and information providing program

Technical field

TECHNICAL FIELD [0001] The present invention relates to a technique for providing information to users, and particularly to an information providing apparatus, an information providing method, and an information providing program for providing information to an unspecified number of users.

Background art

[0002] Conventionally, information has been provided for an unspecified number of users using a guide board or the like, but in recent years, the use of electronic technology has improved service in providing profitable information. Yes.

[0003] For example, in Patent Document 1, when providing information about an exhibit at an art museum or a museum, a reader has a mobile terminal, and an IC tag for guidance installed near the exhibit has a mobile terminal capability. Disclosure of technology that selects and provides explanations of appropriate content by reading the age group and language used by viewers.

[0004] In addition, Patent Document 2 makes it easy to arrange a plurality of contactless card readers and associate the card reader's positional relationship with the service, depending on which reader the user holds the card. Disclosure of technology that realizes a simple input function.

[0005] In addition, Patent Document 3 is intended to reliably and safely execute acquisition and transmission of information by communication between a communication purpose terminal installed near a guide board or an advertising medium and a user terminal possessed by the user. Disclose the technology.

[0006] Patent Document 1: Japanese Patent Application Laid-Open No. 2005-235166

Patent Document 2: Japanese Patent Laid-Open No. 2003-373401

Patent Document 3: Japanese Unexamined Patent Publication No. 2005-159958

Disclosure of the invention

Problems to be solved by the invention

[0007] By the way, when more advanced processing is performed according to the provided guidance, input from the user is required. For example, in an information providing device that guides accommodation facilities to travelers, It is desirable to provide services that allow users to make reservations after providing information on accommodation facilities, but in order to reserve accommodation facilities, it is necessary to enter the date of stay and number of people.

[0008] However, in a service that provides information to an unspecified number of users at the same time, such as a guide plate, it is difficult to input characters. For example, installing an input device such as a keyboard requires extra space. In addition, since the user occupies the service until the input is completed, the next user cannot use it, which is inefficient. Furthermore, there is a problem that the input content is visible to other users.

[0009] Furthermore, if an input method other than a keyboard, for example, a method of performing input using a touch panel display is employed, it takes a long time to complete the input, and the operation input by another user is interrupted. is there. In addition, the problem that the input contents can be seen by other users even with touch panels, etc. occurs in the same way, and this problem becomes more serious as the time required for input becomes longer.

[0010] That is, in the prior art, the inability to input user power easily and collectively has caused a decrease in convenience and has been a factor that hindered service improvement.

The present invention has been made to solve the above-described problems of the prior art and to solve the problems, and provides information to an unspecified number of users and simplifies the input of user power. An object is to provide an information providing apparatus, an information providing method, and an information providing program that can be received collectively.

Means for solving the problem

In order to solve the above-described problems and achieve the object, the information providing apparatus according to the invention of claim 1 includes a display unit that displays a predetermined menu and a predetermined process that is a process corresponding to the menu. From the predetermined processing means for executing the information and the portable terminal that has received the input of necessary information, which is information necessary for the predetermined processing, when the portable terminal is brought close to the reader unit corresponding to the menu, Wireless communication means for receiving the necessary information together with identification information for identifying a user or a portable terminal by the reader unit by short-range wireless communication, and the predetermined processing means uses the received identification information and necessary information. The predetermined The process is executed.

[0013] According to the invention of claim 1, the information providing apparatus performs short-distance wireless communication with the mobile terminal possessed by the user, and the input contents input by the user to the mobile terminal and the mobile terminal or use. Identification information for identifying a person is received, and specific processing related to information provided using the received input contents and identification information is executed.

[0014] Further, the information providing apparatus according to the invention of claim 2 includes a display means for displaying a predetermined menu, and an external connection means for connecting to an external server for executing a predetermined process that is a process corresponding to the menu. When the mobile terminal is brought closer to the reader unit corresponding to the menu, the user or mobile terminal is identified from the mobile terminal that has received input of necessary information that is information necessary for the predetermined process. Wireless communication means for receiving the necessary information together with identification information to be received by the reader unit by short-range wireless communication, and the external connection means transmits the received identification information and necessary information to the external server. The predetermined process is executed.

[0015] According to the invention of claim 2, the information providing apparatus performs short-distance wireless communication with the mobile terminal possessed by the user, and the input contents input by the user to the mobile terminal and the mobile terminal or use. The identification information for identifying the user is received, and the received input contents and identification information are transmitted to an external server to execute specific processing related to the provided information.

[0016] In addition, the information providing device according to the invention of claim 3 is the invention according to claim 1 or 2, comprising a plurality of the reader units, and of the plurality of reader units, the information providing device can be brought closer to the portable terminal. When the reader unit that has performed short-range wireless communication receives the identification information and the necessary information, the predetermined processing means executes a predetermined process corresponding to a menu corresponding to the reader unit. To do.

[0017] According to the invention of claim 3, when the user brings the portable terminal close to any of the plurality of reader units, the information providing device provides information necessary for executing the menu corresponding to the reader unit. Receive and execute processing.

[0018] Further, the information providing apparatus according to the invention of claim 4 is characterized in that, in the invention of claim 1 or 2, the display means further displays information relating to the predetermined processing. . [0019] According to the invention of claim 4, the information providing apparatus displays information related to the predetermined processing, and performs short-distance wireless communication with the mobile terminal possessed by the user, and the user inputs to the mobile terminal. The received input content and identification information for identifying the mobile terminal or user are received, and specific processing related to the information provided using the received input content and identification information is executed.

[0020] Further, in the information providing apparatus according to the invention of claim 5, in the invention of claim 1 or 2, the predetermined process is a reservation process or a search process of an accommodation facility, a store, or a restaurant. It is characterized by that.

[0021] According to the invention of claim 5, the information providing device provides the user with information on accommodation facilities, stores, restaurants, etc., and the input content and the mobile terminal input by the user to the mobile terminal. Uses the identification information that identifies the user to execute reservation processing and search processing for accommodations, stores, restaurants, etc.

[0022] Further, the information providing device according to the invention of claim 6 is the information providing apparatus according to claim 1 or 2, wherein the wireless communication means is configured such that when the portable terminal is brought close to the reader unit, Input format data used when inputting necessary information in the portable terminal is transmitted to the portable terminal.

[0023] According to the invention of claim 6, the information providing apparatus transmits the input format to the mobile terminal possessed by the user, and the input content input by the user to the mobile terminal and the mobile terminal or the user. The identification information for identifying is received, and the process using the received input contents and identification information is executed.

[0024] Further, the information providing device according to the invention of claim 7 is the information providing apparatus according to claim 2 or 2, wherein the wireless communication means is configured such that the portable terminal is brought close to the reader unit. When the necessary information is not yet input to the portable terminal, input format data used when the necessary information is input to the portable terminal is transmitted to the portable terminal.

[0025] According to the invention of claim 7, the information providing device is an input format used when the user inputs the portable terminal close to the reader unit and no input information is input. Send data. [0026] Further, in the information providing device according to the invention of claim 8, in the invention of claim 1 or 2, the wireless communication means shifts to an input reception standby state for the portable terminal. It is characterized by transmitting a signal requesting.

[0027] According to the invention of claim 8, the information providing apparatus performs short-distance wireless communication with the portable terminal possessed by the user, shifts the portable terminal to the input reception standby state, and is input by the user. Receives the input content and identification information for identifying the mobile terminal or user, and executes processing using the received input content and identification information.

[0028] Further, the information providing method according to the invention of claim 9 includes a display step for displaying a predetermined menu, a predetermined processing step for executing a predetermined process corresponding to the menu, and a portable terminal that performs the menu. When the mobile terminal has received input of necessary information, which is information necessary for the predetermined processing step, when the mobile terminal is brought closer to the reader unit corresponding to the mobile terminal, the identification information for identifying the user or the mobile terminal is included. A wireless communication step of receiving necessary information at the reader unit by short-range wireless communication, and the predetermined processing step executes the predetermined processing step using the received identification information and necessary information. It is characterized by that.

[0029] According to the invention of claim 9, the information providing method performs short-distance wireless communication with a mobile terminal possessed by the user, and the input contents input by the user to the mobile terminal and the mobile terminal or use. Identification information for identifying a person is received, and specific processing related to information provided using the received input contents and identification information is executed.

[0030] Further, the information providing method according to the invention of claim 10 includes a display step for displaying a predetermined menu, and an external connection step for connecting to an external server that executes a predetermined process that is a process corresponding to the menu. When the mobile terminal is brought closer to the reader unit corresponding to the menu, the input of necessary information, which is information necessary for the predetermined process, is received. The user or the mobile terminal is identified from the mobile terminal. A wireless communication step of receiving the necessary information together with the identification information to be received by the reader unit by short-range wireless communication, and the external connection step transmits the received identification information and necessary information to the external server. And executing the predetermined process.

[0031] According to the invention of claim 10, the information providing method is similar to the portable terminal possessed by the user. Receives the input contents entered by the user to the portable terminal through distance wireless communication and the identification information for identifying the portable terminal or the user, and sends the received input contents and identification information to an external server for provision Specific processing related to the information is executed.

[0032] In addition, an information providing program according to the invention of claim 11 includes a display unit that displays a predetermined menu on the information providing apparatus, a predetermined processing unit that executes a predetermined process corresponding to the menu, Identification information that identifies a user or a mobile terminal from the mobile terminal that has received an input of necessary information, which is information necessary for the predetermined process, when the mobile terminal is brought closer to the reader unit corresponding to the menu. In addition, the necessary information is made to function as a wireless communication unit that is received by the reader unit by short-range wireless communication, and the predetermined processing unit is configured to execute the predetermined process using the received identification information and necessary information. Make it function as a means.

[0033] According to the invention of claim 11, the information providing program executes the short-distance wireless communication with the portable terminal possessed by the user and the input contents inputted by the user to the portable terminal and the portable terminal or the user. The identification information to be identified is received, and specific processing related to the information provided using the received input contents and identification information is executed.

[0034] Further, the information providing program according to the invention of claim 12 connects the information providing apparatus to display means for displaying a predetermined menu, and an external server for executing a predetermined process corresponding to the menu. When the external connection means, the portable terminal is brought close to the reader unit corresponding to the menu, the user or the portable terminal receives the input of necessary information, which is information necessary for the predetermined process, from the portable terminal The necessary information together with the identification information for specifying the function as a wireless communication means to be received by the reader unit by short-range wireless communication, and the external connection means allows the received identification information and necessary information to be It is made to function as a means which transmits to a department server and performs the said predetermined process.

[0035] According to the invention of claim 12, the information providing program performs the short-distance wireless communication with the mobile terminal possessed by the user and the input content input by the user to the mobile terminal and the mobile terminal or the user. The identification information to be identified is received, and the received input contents and identification information are transmitted to an external server to execute specific processing related to the provided information. The invention's effect [0036] According to the invention of claim 1, the information providing apparatus determines the input content and the mobile terminal or the user who have entered the mobile terminal by performing short-range wireless communication with the mobile terminal possessed by the user. The identification information to be identified is received, and specific processing related to the information provided using the received input contents and identification information is executed, so that information is provided to an unspecified number of users and user power is input. It is possible to obtain an information providing apparatus that can easily accept a specific process and easily execute a specific process.

[0037] Further, according to the invention of claim 2, the information providing apparatus performs short-distance wireless communication with the mobile terminal possessed by the user and the input contents input by the user to the mobile terminal and the mobile terminal or use of the mobile terminal. The identification information that identifies the user is received, and the received input contents and identification information are transmitted to an external server to perform specific processing related to the provided information, so that information is sent to an unspecified number of users. As well as providing information, it is possible to obtain an information providing device that easily accepts input of user power and easily executes specific processing.

[0038] According to the invention of claim 3, the information providing apparatus is necessary for executing a menu corresponding to the reader unit when the user brings the portable terminal close to any of the plurality of reader units. Since information is received and processing is performed, it is possible to obtain an information providing apparatus that allows a user to easily perform menu selection and transmission of input contents.

[0039] Further, according to the invention of claim 4, the information providing apparatus displays information related to the predetermined processing, and performs short-distance wireless communication with the mobile terminal possessed by the user so that the user can connect to the mobile terminal. Receives input information and identification information that identifies the mobile terminal or user, and executes specific processing related to the information provided using the received input content and identification information. At the same time, it is possible to obtain an information providing apparatus that can easily execute transmission of input contents.

[0040] Further, according to the invention of claim 5, the information providing device provides the user with information on accommodation facilities, stores, restaurants, etc., and the input contents and the mobile terminal input by the user to the mobile terminal Uses the identification information that identifies users to perform reservation processing and search processing for accommodation facilities, stores, restaurants, etc., so information such as accommodation facilities, stores, restaurants can be sent to an unspecified number of users. In addition to providing information necessary for accommodation and store reservation services It is possible to obtain an information providing apparatus that accepts all of them and executes reservations and searches.

[0041] Further, according to the invention of claim 6, the information providing device transmits the input format to the mobile terminal possessed by the user, and the input contents and the mobile terminal used by the user or the mobile terminal are used. Since the identification information for identifying the user is received and the process using the received input content and identification information is executed, it is possible to obtain an information providing device that further simplifies the user's input operation. Play.

[0042] Further, according to the invention of claim 7, the information providing apparatus is an input format used when the user inputs the information when the user brings the portable terminal close to the reader unit and no input information is input. Since the data is transmitted, if the information has already been input to the mobile terminal deceived by the user, the information is automatically acquired. There is an effect that it can be obtained.

[0043] According to the invention of claim 8, the information providing apparatus performs short-distance wireless communication with the mobile terminal possessed by the user, shifts the mobile terminal to the input reception standby state, and inputs input by the user. It receives the content and identification information that identifies the mobile terminal or user, and executes the process using the received input content and identification information. There is an effect that an information providing apparatus capable of supporting can be obtained.

[0044] According to the invention of claim 9, the information providing method performs the short-distance wireless communication with the mobile terminal possessed by the user and the input contents input by the user to the mobile terminal and the mobile terminal or use. The identification information for identifying the user is received, and specific processing related to the information provided using the received input contents and identification information is executed, so that information is provided to an unspecified number of users and It is possible to obtain an information providing method that can easily accept specific input and execute a specific process easily.

[0045] According to the invention of claim 10, in the information providing method, the short-distance wireless communication with the portable terminal possessed by the user and the input contents input by the user to the portable terminal and the portable terminal or the user are performed. Identification information is received, and the received input contents and identification information are transmitted to an external server to perform specific processing related to the provided information. It is possible to obtain an information providing method that provides information to a large number of users and easily accepts input of user power to easily execute a specific process.

[0046] According to the invention of claim 11, the information providing program performs the short-distance wireless communication with the mobile terminal possessed by the user and the input content input by the user to the mobile terminal and the mobile terminal or the user. Since identification information to be identified is received and specific processing related to the information provided using the received input content and identification information is executed, information is provided to an unspecified number of users and user-friendly input is also provided. It is possible to obtain an information providing program that can be easily received in a batch and easily execute a specific process!

[0047] According to the invention of claim 12, the information providing program executes the short-distance wireless communication with the mobile terminal possessed by the user and the input content input by the user to the mobile terminal and the mobile terminal or the user. The identification information to be identified is received, and the received input contents and identification information are transmitted to an external server to execute specific processing related to the information provided, so that information is provided to a large number of unspecified users and used. It is possible to obtain an information providing program that easily accepts human input and executes specific processing easily.

Brief Description of Drawings

FIG. 1 is a conceptual diagram illustrating the concept of the present invention.

FIG. 2 is a schematic configuration diagram showing a schematic configuration of the information providing system shown in FIG.

FIG. 3 is an explanatory diagram for explaining a specific example of information provision by the information provision apparatus.

[FIG. 4] FIG. 4 is an explanatory diagram for explaining character input to the mobile phone terminal and transmission of the input content.

FIG. 5 is a flowchart for explaining the processing operation of the information providing system.

[FIG. 6] FIG. 6 is a flowchart for explaining the processing operation in the case where the information providing apparatus also provides an input format to the mobile terminal.

[Fig.7] Fig.7 is a flowchart explaining various operations to avoid operation mistakes due to interruptions by other users. It is a chart.

[FIG. 8] FIG. 8 is a flowchart for explaining the processing operation for identifying an accommodation facility at the time of input format transmission.

[FIG. 9] FIG. 9 is a flowchart for explaining the processing operation when the input program is automatically started.

[FIG. 10] FIG. 10 is an explanatory diagram illustrating a schematic configuration of an information providing system for providing information on stores and products.

FIG. 11 is an explanatory diagram for explaining a specific example of information provision by the information provision apparatus shown in FIG.

[FIG. 12] FIG. 12 is a flowchart for explaining the processing operation when managing questionnaire responses. Explanation of symbols

1, 6 Information provider

la Touch panel display

lb IC tag reader

2 Mobile device

3 network

4, 5 Hotel server

10, 60 Main control unit

10a, 60a Mobile terminal identification part

10b, 60b Reservation processing part

10c Hotel server connection

11, 21, 61 Display

12, 22, 62 Input section

13, 23, 63 Wireless communication unit

14, 64 Memory

24 Identification information

41, 51 Reservation reception BEST MODE FOR CARRYING OUT THE INVENTION

[0050] Hereinafter, preferred embodiments of an information providing apparatus, an information providing method, and an information providing program according to the present invention will be described in detail with reference to the accompanying drawings.

Example

[0051] First, an overview of the present invention will be described with reference to FIG. In the figure, an information providing device 1 is a public device that is installed in a station, a plaza or the like, and provides information and reservation processing for accommodation facilities.

[0052] The information providing apparatus 1 displays information on accommodation facilities on the touch panel display la, and provides detailed information on the accommodation facilities selected by the user touching the display.

[0053] Furthermore, the information providing apparatus 1 has an IC tag reader, and performs short-range wireless communication with a mobile terminal that the user is jealous of. With this short-range wireless communication, for example, when the user P1 inputs the date and number of people staying in the mobile terminal 2, he / she sends the mobile terminal to the IC card reader corresponding to the reservation processing menu and sends it to the information providing device 1. The information providing apparatus 1 can perform reservation processing for the designated accommodation facility using the contents input by the user P1 and predetermined identification information (ID).

[0054] The reservation process by the information providing device 1 is a process to be transmitted to the hotel server 4 which is a server of the accommodation facility designated by the user via the network 3, and the hotel sano accepts the accommodation reservation of the user P1. Complete with.

[0055] As described above, the information providing apparatus 1 is necessary for the reservation process by inputting the necessary information to the portable terminal 2 and transmitting the information from the portable terminal 2 to the information providing apparatus 1 by short-range wireless communication. Can receive a lot of information. For this reason, for example, even when another user P2 operates the touch panel display la, no interruption occurs in information input by the user P1.

[0056] Furthermore, since the character input operation is performed on the mobile terminal, comfortable character input can be realized without providing a character input device on the information providing apparatus 1, and the input content can be used for other purposes. It can also be prevented from being seen by a person.

Note that the predetermined identification information may be a unique number that identifies the mobile terminal 2, for example. It may be a user ID registered in advance by the user PI.

[0058] Next, FIG. 2 shows a specific configuration example of the information providing system. In the figure, the information providing system includes an information providing device 1, a mobile terminal 2, a network 3, and hotel servers 4 and 5.

[0059] The mobile terminal 2 is a device that the user carries and carries, and has a display unit 21, an input unit 22, a wireless communication unit 23, and identification information 24 therein. The display unit 21 may be realized by, for example, a liquid crystal display, and the input unit 22 may be realized by an arbitrary keyboard, switch, or voice input. In the case of voice input, the input is made with a microphone and voice recognition function.

[0060] The wireless communication unit 23 is a processing unit that performs short-distance wireless communication using RFID (Radio Frequency IDentification), a so-called IC tag function. As described above, the identification information 24 is a mobile number such as a unique number (manufacturing number or telephone number) unique to the mobile terminal 2, unique information assigned to the wireless communication unit 23, a user ID registered in advance by the user P1. This information can identify the terminal or user.

The mobile terminal 2 may be a mobile phone terminal, a game machine, a music player, a PDA (Personal Digital Assistants), or the like, which does not need to be a dedicated terminal device for this system.

[0062] The information providing apparatus 1 includes a display unit 11, an input unit 12, a wireless communication unit 13, a storage unit 14, and a main control unit 10 therein. The display unit 11 is realized by a liquid crystal display, a plasma display, a projector, etc., and the input unit 12 is realized by a touch panel, etc., so that the display unit 11 and the input unit 12 function as the touch panel display la shown in FIG.

[0063] The wireless communication unit 13 is an IC tag reader, and performs processing such as reading the contents input by the user and the identification information 24 by communicating with the wireless communication unit 23 of the portable terminal 2. The storage unit 14 stores therein information related to accommodation facilities such as hotels and inns as hotel information, and also stores an input format used when inputting information necessary for reservation on the portable terminal 2.

[0064] The main control unit 10 is a control unit that controls the information providing apparatus 1 as a whole, such as changing the display content of the display unit 11 based on the operation input received by the input unit 12, and includes a portable terminal inside. It has a terminal identification unit 10a and a reservation processing unit 10b.

[0065] The mobile terminal identification unit 10a is a processing unit that acquires the identification information 24 of the mobile terminal 2 trapped by the wireless communication unit 13 and performs a process of identifying the mobile terminal. In addition, when the wireless communication unit 13 receives information necessary for the reservation from the mobile terminal 2, the reservation processing unit 10b uses the received information and the identification result by the mobile terminal identification unit 10 to specify the hotel. Reservation processing is executed for this.

The hotel server connection unit 10c is a processing unit for connecting to the hotel servers 4 and 5 via the network 3 in order to perform reservation processing.

[0066] The hotel servers 4 and 5 are servers used by each accommodation facility for accepting reservations. The hotel servers 4 and 5 have reservation accepting units 41 and 51, respectively, and are connected to the information providing device 1 via the network 3. ing.

[0067] The reservation processing unit 10b of the information providing device 1 sends information (dates) necessary for reservation to the hotel server 4 when the user wishes to stay at a hotel where the hotel sano is installed. , Number of people, guests, etc.) to make reservation processing.

[0068] In addition, the hotel servers 4 and 5 notify the information providing apparatus 1 that the reservation has been accepted, and inform the user that the reservation has been completed by display on the display unit 11 or communication with the mobile terminal 2. Configure it to let you know.

[0069] Next, a specific example of information provision by the information providing apparatus 1 will be described with reference to FIG. In the figure, the touch panel display la displays a list of a plurality of accommodation facilities. Furthermore, in the figure, detailed information on “Yujitsubo Kamenotsuruen”, which is the accommodation facility selected by the user from the accommodation facilities displayed as a list by operating the touch panel, is displayed.

[0070] Then, on the lower part of the display, a message "Enter the number of people to be reserved and push your mobile phone" and a menu of "Coupon acquisition" and "Reservation" power are displayed. “Coupon acquisition” and “reservation” are displayed in correspondence with the position of the IC tag reader lb.

[0071] For this reason, when the user brings the mobile terminal close to the display of "acquisition coupon" (that is, when the mobile terminal is moved to an IC tag reader corresponding to "coupon acquisition"), the discount is provided from the information providing device 1. Information can be received, and when the mobile terminal is brought close to the “reservation” display (that is, when the mobile terminal is held over the IC tag reader corresponding to “reservation”), the reservation processing can be performed.

[0072] Character input to the mobile phone terminal and transmission of the input content will be described with reference to FIG.

In the input example 2a shown in the figure, when the user inputs the number “2” as the number of reservations, the input is provided when the mobile phone is held over the wireless communication unit (reader unit) of the information providing device 1. Sent to device 1. In other words, the content displayed on the screen is directly input through the wireless communication unit.

[0073] In input example 2b, the number "2" entered by the user as the number of reserved people is temporarily stored in the IC card area of the mobile phone by pressing the "OK" button, and the mobile phone is held up. Then, the input is transmitted to the information providing apparatus 1. In this way, even if the screen is changed to a different screen, the information input by the mobile phone is input to the information providing device 1 when he / she is deceived.

The processing operation of the information providing system in the case of appropriately transmitting the input contents by the user will be described with reference to the flowchart of FIG. As shown in the figure, the mobile terminal 2 accepts user-operated operation input through the input unit 22 (step S 101), and when the input confirmation instruction is given (step S 102, Yes), the input is confirmed. When it is held over (when it is close to a distance where wireless communication can be performed), transmission to the information providing device is executed (step S103).

[0075] On the other hand, when the input unit 12 is operated (Step S201, Yes), the information providing apparatus 1 displays detailed information on the hotel (accommodation facility) selected by the operation (Step S202). .

[0076] Then, when the identification information and the input content are received from the portable terminal (step S203, Yes), the accommodation facility reservation process is executed based on the received identification information and the input content (step S203). S204), and the process ends.

By the way, the information necessary for the reservation of the accommodation facility includes the staying date in addition to the number of reservations.

Therefore, when transmitting information from the mobile terminal 2 to the information providing device 1, it is also possible to send a plurality of necessary information all at once.

[0078] When a plurality of pieces of information are transmitted in a batch, the information is input according to a predetermined format. It is preferred to perform the force. Furthermore, the information providing apparatus 1 stores the specified input format as the input format in the storage unit 14 and transmits it to the mobile terminal 1 in advance when the user inputs, thereby simplifying the input by the user. it can.

FIG. 6 is a flowchart for explaining the processing operation in providing an input format from the information providing apparatus 1 to the mobile terminal 2. In the figure, the mobile terminal 1 first receives the input format from the information providing apparatus 1 by short-range wireless communication (step S301) and displays it on the display unit 21.

[0080] Then, an operation input performed by the user using the input format is accepted (step S303), an input confirmation process is performed (step S304, Yes), and when the distance close to the wireless communication can be obtained, Transmission to the information providing apparatus is executed (step S305).

On the other hand, the information providing apparatus 1 first determines whether or not the input unit 12 has been operated (step S401). If the input unit 12 has been operated (step S401, Yes), the operation is performed. Detailed information of the hotel (accommodation) selected by is displayed (step S402).

Also, it is determined whether or not the mobile terminal 2 has been deceived (step S403). If the mobile terminal 2 has been deceived (step S403, Yes), an input is made to the mobile terminal 2. Send the format (step S404).

[0083] Then, if the identification information and the input content are received from the mobile terminal (step S405, Yes), the reservation processing of the accommodation facility is executed based on the received identification information and the input content (step S405). Step S406) and the process is terminated.

[0084] Here, in the flowchart shown in FIG. 6, it is assumed that another user's operation interrupts until the user selects an accommodation facility and receives the input result from the mobile terminal 2. Absent. Thus, Fig. 7 and Fig. 8 show processing examples of the information provision device considering the occurrence of interruptions by other users.

In the flowchart shown in FIG. 7, the information providing apparatus 1 first determines whether or not the input unit 12 has been operated (step S501), and if the input unit 12 has been operated (step S50). 1, Yes), detailed information of the hotel (accommodation) selected by the operation is displayed (step S502).

Also, it is determined whether or not the mobile terminal 2 has been deceived (step S503). If is entered (step S503, Yes), the input format is transmitted to the portable terminal 2 (step S504).

[0087] Then, if the mobile terminal power also receives the identification information and the input content (step S505, Yes), it is determined whether or not the accommodation facility displaying the detailed information has the same power as when the input format was transmitted ( Step S506).

[0088] If the result is the same as when the input format was transmitted (step S506, Yes), the accommodation facility reservation process is executed based on the received identification information and the input content (step S406). Then, the process ends.

[0089] On the other hand, if the accommodation facility displaying the detailed information is different from the input format transmission (step S506), processing for confirming the accommodation facility to be reserved to the user (step S507).

), Reservation processing is executed (step S508).

[0090] Next, in the flowchart shown in FIG. 8, when the input format is transmitted, the hotel identification information for identifying the accommodation facility displayed at that time is also transmitted, and the accommodation indicated in the hotel identification information is transmitted. Reservation processing is performed for the facility.

[0091] Specifically, first, the information providing apparatus 1 determines whether or not the input unit 12 is operated (step S601), and if the input unit 12 is operated (step S601, Yes ), The detailed information of the hotel (accommodation) selected by the operation is displayed (step S602).

Also, it is determined whether or not the portable terminal 2 has been deceived (step S603). If the portable terminal 2 has been deceived (step S603, Yes), an input is made to the portable terminal 2. Format and selected at that time! The identification information of the hotel is transmitted (step S604).

[0093] If the mobile terminal identification information, input content, and hotel identification information are received from the mobile terminal (step S605, Yes), the hotel identification information is input based on the received mobile terminal identification information and input content. The reservation processing is executed for the accommodation facility indicated in (Step S606), and the processing is terminated.

[0094] When hotel identification information is used in this way, reservation processing can be performed without being affected by interruption by other users, and different reservation formats can be used for each accommodation facility. It becomes.

[0095] The method of providing the input format can be implemented with appropriate changes. example For example, when the user roams the mobile terminal, if the input information is not input to the mobile terminal, the input format is transmitted, and after the input, the input content is accepted. Good.

[0096] Further, as another input mode on the mobile terminal side, for example, the mobile terminal 2 may have an application program used for inputting information necessary for reservation in advance. The input application program may be started manually by the user as necessary, but the information providing apparatus 1 starts the application program for the mobile terminal 2, that is, the input receiving standby state from the user. You can configure it to send a signal requesting to go to.

The processing operation of the mobile terminal device 1 in this case is shown in the flowchart of FIG. In the processing flow shown in the figure, the information providing device first determines whether or not the input unit 12 has been operated (step S701), and if the input unit 12 has been operated (step S701, Yes ), The detailed information of the hotel (accommodation) selected by the operation is displayed (step S702).

[0098] Then, it is determined whether or not the mobile terminal 2 has been cheated (step S703). If the mobile terminal 2 is cheated (step S703, Yes), the mobile terminal 2 is reserved. It is determined whether necessary information has been input! /, Or not (step S704).

[0099] As a result, when the information necessary for the reservation is not input (step S704, No), the input program in the mobile terminal 2 is activated to shift to a state of waiting for user input. (Step S705).

[0100] On the other hand, if the information necessary for the reservation has been input to the mobile terminal 2 (Step S704, Yes), the input content and the identification information are read and the accommodation facility reservation process is executed (Step S705). The process is terminated.

[0101] As described above, by transmitting the content input by the user to the portable terminal 2 to the information providing apparatus 1, the information providing apparatus can provide an advanced service such as accommodation reservation. In addition, if information such as the user's name and address required at the time of lodging reservation is preset in the mobile terminal 2, the user's input operation can be further improved by reading and transmitting the information. It can be made simple.

[0102] Now, in the explanation so far, in the case of providing information about accommodation facilities and reservation processing, Although the information providing system has been described as an example, the present invention is not limited to this, and can be used for providing arbitrary information.

FIG. 10 shows a configuration of an information providing system in the case where information relating to a store or a product is provided in a facility such as a shopping mall having a plurality of stores. As shown in the figure, this information providing system is composed of a mobile terminal 2 and an information providing device 6.

[0104] The mobile terminal 2 is a terminal device similar to that shown in FIG. The display unit 61 inside the information providing device 6 is a liquid crystal display, plasma display, projector, or the like, and the input unit 62 is a touch panel or the like. Further, the wireless communication unit 63 is an IC tag reader, and performs processing such as reading the contents input by the user and the identification information 24 by communicating with the wireless communication unit 23 of the portable terminal 2.

[0105] Then, the storage unit 64 holds information on stores and products and search history information by the user. The main control unit 60 is a control unit that totally controls the information providing device 6 such as changing the display content of the display unit 61 based on the operation input received by the input unit 62, and includes the mobile terminal identification unit 60a and It has a search processing unit 60b.

The mobile terminal identification unit 60a is a processing unit that acquires the identification information 24 of the mobile terminal 2 trapped by the wireless communication unit 63 and performs processing for identifying the mobile terminal. In addition, when the wireless communication unit 63 receives information necessary for the search from the mobile terminal 2, the search processing unit 60b uses the received information and the identification result by the mobile terminal identification unit 10 to specify the genre specified. The search process is executed on the device.

[0107] Next, a specific example of information provision by the information provision device 6 will be described with reference to FIG. In the figure, the information providing device 6 displays a map in the shopping mall and the position of each store.

[0108] In addition, a menu such as "daily necessities", "accessories", "clothes", and "meals" is displayed below the display image corresponding to the position of the IC tag reader.

[0109] Then, for example, when the user inputs a character to be searched for on the mobile terminal 2, and the mobile terminal 2 is deceived on the menu "clothes", the information providing device 6 stores the clothes related to the input character. Search for and display.

[0110] Therefore, the user specifies the desired product name, brand name, and genre, and selects the desired product. It can be easily found.

[0111] Furthermore, the information providing device 6 can acquire the identification information 24 from the portable terminal 2 and perform information analysis of which user is looking for a store with an interest in what. In this example, it is configured to search for character strings entered according to the genre of “daily necessities”, “accessories”, “clothes”, and “meals”. “Search” and “Brand search” can be prepared, and different search processing can be performed with the entered character string.

[0112] Further, as another embodiment of the present invention, the present invention can be applied to management of participation states in questionnaires, sweepstakes, games, and the like. FIG. 12 is a flowchart for explaining the processing operation of the information providing apparatus when the present invention is applied to a service that can be applied for a lottery of a desired product by answering a questionnaire.

[0113] As shown in the figure, the information providing device 1 first (receives a selection of a product to be applied from a plurality of applied products from a user, displays details of the applied product, and then) It is determined whether or not the mobile terminal has been tampered with (step S801). If the mobile terminal is defeated (step S801, Yes), identification information of the mobile terminal is acquired (step S802). Then, it is determined whether the acquired identification information ability has the past application record (Step S803). If there is an application record (Step S803, Yes), the user is notified that the application has already been completed. (Step S808), and the process ends.

[0114] On the other hand, when there is no application record (step S803, No), the information providing apparatus 1 transmits a questionnaire to the mobile terminal (step S804), and waits for reception from the mobile terminal (step S805). The response is obtained (step S806), the application contents and identification information are sent to the lottery system (step S809), and the process is terminated.

[0115] Here, if a plurality of IC tag readers that communicate with the mobile terminal are provided, and different products are assigned to the respective IC tag readers, the user can move the mobile terminal to the IC tag reader corresponding to the desired product. Since it is possible to make a selection, it is possible to apply for a specific product without the step of accepting the selection of the applied product at the input section of the touch panel.

[0116] As described above, in the information providing system according to the present embodiment, the user P1 inputs information necessary for the reservation process to the portable terminal 2, and the information is transmitted from the portable terminal 2 by short-range wireless communication. By transmitting the information to the information providing apparatus 1, the information providing apparatus 1 accepts the information necessary for the reservation process in a lump. Therefore, it is possible to improve convenience while providing information to an unspecified number of users, simplify input, and provide advanced services.

Industrial applicability

As described above, the information providing apparatus, the information providing method, and the information providing method program according to the present invention are useful for providing information to users, and particularly provide information for the public that assumes an unspecified number of users. Suitable for devices, information provision methods and information provision programs.

Claims

The scope of the claims

[1] display means for displaying a predetermined menu;

Predetermined processing means for executing predetermined processing that is processing corresponding to the menu, and necessary information that is necessary information for the predetermined processing when the mobile terminal is brought close to the reader unit corresponding to the menu. Wireless communication means for receiving the necessary information together with identification information for identifying a user or a portable terminal from the portable terminal that has received an input by the reader unit by short-range wireless communication;

And the predetermined processing means executes the predetermined processing using the received identification information and necessary information.

An information providing apparatus characterized by that.

[2] display means for displaying a predetermined menu;

An external connection means for connecting to an external server for executing a predetermined process corresponding to the menu;

Identification that identifies a user or a mobile terminal from the mobile terminal that has received an input of necessary information, which is information necessary for the predetermined process, when the mobile terminal is brought close to the reader unit corresponding to the menu Wireless communication means for receiving the necessary information together with information by the reader unit by short-range wireless communication;

The external connection means transmits the received identification information and necessary information to the external server to execute the predetermined process.

An information providing apparatus characterized by that.

[3] comprising a plurality of the reader units,

When a reader unit that has been in close proximity to the mobile terminal and performs near field communication among the plurality of reader units receives the identification information and the necessary information, the predetermined processing unit corresponds to the reader unit. 3. The information providing apparatus according to claim 1 or 2, wherein a predetermined process corresponding to the menu to be executed is executed.

4. The information providing apparatus according to claim 1, wherein the display unit further displays information related to the predetermined process.

[5] The predetermined process is an accommodation facility or shop II or restaurant reservation process or search process. The information providing apparatus according to claim 1, wherein the information providing apparatus is an information providing apparatus.

[6] The wireless communication means transmits input format data used when inputting necessary information in the portable terminal to the portable terminal when the portable terminal is brought close to the reader unit. The information providing device according to claim 1 or 2.

[7] The wireless communication unit is used when the necessary information is input to the portable terminal when the necessary information is not yet input to the portable terminal when the portable terminal is brought close to the reader unit. 3. The information providing apparatus according to claim 1, wherein the input format data to be transmitted is transmitted to the portable terminal.

8. The information providing apparatus according to claim 1, wherein the wireless communication unit transmits a signal requesting to shift to an input reception standby state to the portable terminal.

[9] a display step for displaying a predetermined menu;

Necessary information that is necessary information for the predetermined processing step when the predetermined processing step for executing the predetermined processing corresponding to the menu and the mobile terminal is brought closer to the reader unit corresponding to the menu A wireless communication step of receiving the necessary information together with identification information for identifying a user or a portable terminal from the portable terminal that has received the input by the reader unit by short-range wireless communication;

And the predetermined processing step executes the predetermined processing step using the received identification information and necessary information.

An information providing method characterized by the above.

[10] a display step for displaying a predetermined menu;

An external connection step of connecting to an external server for executing a predetermined process that is a process corresponding to the menu;

Identification that identifies a user or a mobile terminal from the mobile terminal that has received an input of necessary information, which is information necessary for the predetermined process, when the mobile terminal is brought close to the reader unit corresponding to the menu A wireless communication step of receiving the necessary information together with information by the reader unit by short-range wireless communication;

And the external connection step sends the received identification information and necessary information to the external service. To perform the predetermined processing by transmitting to

An information providing method characterized by the above.

[11] Information providing device

Display means for displaying a predetermined menu;

Predetermined processing means for executing predetermined processing corresponding to the menu, and input of necessary information that is information necessary for the predetermined processing when the mobile terminal is brought close to the reader unit corresponding to the menu Wireless communication means for receiving the necessary information together with identification information for identifying a user or a portable terminal from the portable terminal that has received the information by the reader unit by short-range wireless communication;

As the means for causing the predetermined processing means to execute the predetermined processing using the received identification information and necessary information,

Information provision program to make it function.

[12] Information providing device

Display means for displaying a predetermined menu;

An external connection means for connecting to an external server that executes a predetermined process corresponding to the menu;

As a means for transmitting the received identification information and necessary information to the external server and executing the predetermined process,

Information provision program to make it function.