WO2007012250A1 - Procédé de reconnaissance et de traitement intelligents d'un appel entrant, dispositif de réponse intelligente utilisant ce procédé et application desdits procédé et dispositif - Google Patents

Procédé de reconnaissance et de traitement intelligents d'un appel entrant, dispositif de réponse intelligente utilisant ce procédé et application desdits procédé et dispositif Download PDF

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Publication number
WO2007012250A1
WO2007012250A1 PCT/CN2006/001565 CN2006001565W WO2007012250A1 WO 2007012250 A1 WO2007012250 A1 WO 2007012250A1 CN 2006001565 W CN2006001565 W CN 2006001565W WO 2007012250 A1 WO2007012250 A1 WO 2007012250A1
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WO
WIPO (PCT)
Prior art keywords
voice
incoming call
call
response
button
Prior art date
Application number
PCT/CN2006/001565
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English (en)
Chinese (zh)
Inventor
Li Chen
Original Assignee
Li Chen
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Li Chen filed Critical Li Chen
Publication of WO2007012250A1 publication Critical patent/WO2007012250A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
    • H04M1/65—Recording arrangements for recording a message from the calling party
    • H04M1/6505—Recording arrangements for recording a message from the calling party storing speech in digital form

Definitions

  • the present invention relates to the field of communications, and in particular to a technology for responding to incoming calls of a communication terminal in the field of communication. Background technique
  • the current communication terminal (home fixed telephone, mobile phone, etc.) receives the incoming call, it can be directly answered by the user, or it can be ringing all the time, or the answering machine can be used for answering (ie, the preset answering voice and the incoming call are automatically played).
  • Voice recording single function, rigid.
  • the fixed telephone, mobile phone (mobile phone), etc. connect the answering machine directly or indirectly or remotely, and the answering machine records the missed call, incoming call voice, etc. of the telephone user, and then plays back and manages when the user is convenient.
  • the current answering machine has a single purpose and function. It plays the user's response message first, and then records the caller's message. After receiving the call, it automatically enters the answer. No caller number is judged, filtered, or intelligent.
  • Some mobile phones have a message function (such as voice mail), but mobile phone users must first apply to mobile communication service providers (such as China Mobile, China Unicom) to enjoy this message function, and when this function is implemented Must be connected to the remote server for communication.
  • the existing mobile phone message function does not judge and filter the incoming call information.
  • the relevant message information is stored in the remote server of the mobile communication service provider, and the user must also connect to the remote server when acquiring the information again or again, which is extremely inconvenient, and the service fee is also increased, and the message information is often Involving personal privacy or trade secrets or even state secrets, it is extremely unsafe to store this information in a remote server and extract and replay it via a mobile communication network.
  • Another object of the present invention is to provide an intelligent answering device using the above-described incoming call intelligent identification and response method.
  • the level includes the highest priority, the secondary priority, and the normal level, and the response mode is to answer the call according to the priority.
  • Confirmation Playing at least one of a preset answering voice, recording a caller's voice, and rejecting the voice;
  • the level is set in at least one of a setting of connecting a computer, setting during a call of the communication terminal, and setting after the communication terminal is finished;
  • the method further includes the following steps: presetting a call mode to the communication terminal, determining a call mode of the communication terminal after receiving an incoming call, determining a level of the caller number, and then determining a corresponding answer mode;
  • the call mode includes at least one of a quiet mode, a conference mode, and a general mode;
  • the call mode includes a quiet mode, a conference mode, and a general mode.
  • the caller number is the highest priority, and the user is given an incoming call prompt, and the user selects between answering, rejecting, playing the preset answering voice, recording the incoming call voice, and calling the call prompt. After a certain period of time, the user still plays the preset response voice and records the incoming call voice. If the caller number belongs to the next priority, the user does not give the caller prompt, and automatically plays the preset answer voice and records the incoming call voice. ; If the caller number is normal, the user will not be given an incoming call prompt and will reject the call;
  • the caller number is the highest priority or the second priority, and the user is given an incoming call prompt, and the user selects between answering, rejecting, playing the preset response voice, and recording the incoming call voice.
  • the call prompts for a certain period of time the user still plays the preset response voice and records the incoming call voice when the user still has not selected; the caller number is a normal level, and the user does not give an incoming call prompt, but automatically plays the preset response voice and the incoming call.
  • Voice recording
  • the communication terminal When the communication terminal is in the general mode, there is no limitation of the level, and an incoming call prompt is given to the user, and the user selects between answering, rejecting, playing the preset response voice, recording the incoming call voice, and the call prompt is certain After the time, the user still does not choose to automatically play the preset answering voice and record the incoming call voice;
  • control button for issuing a work instruction to the communication terminal, wherein the control button comprises a first button, a second button, and a third button;
  • the first step select whether (Yes/No) presses the first button, "Yes” plays the preset response voice and records the incoming call voice, "No” enters the second step; in the first step, as in the playback Set the answering voice and select the second button when recording the incoming call voice, then answer the call;
  • the first step is to select whether (Yes/No) presses the first button, and "Yes” first records the voice of both parties. If the first button is pressed during the recording, the recording is stopped, and "No" enters the second step; In the first step, if you choose to press the third button, the call is hanged up;
  • the level and the call mode are preset in the communication terminal, and a program for running the caller intelligent identification and response method is preset in the communication terminal.
  • the program for running the call smart identification and response method is preset in the smart response device
  • the intelligent response device includes at least a digital signal processing module, a memory, a radio frequency module that receives the communication terminal signal, and a microphone;
  • the caller number level of the communication terminal is preset in the memory, and the identification of the caller number and the selection of the response mode are processed by the digital signal processing module, and then processed and transmitted to the communication terminal via the radio frequency module, and preset
  • the answering voice and the recording of the incoming call voice are stored in the memory;
  • the radio frequency module is a Bluetooth module
  • the memory is a flash memory chip
  • the digital signal processing module is an MP3 control chip
  • the smart response device is further provided with a battery and a control button
  • the smart response device is a pair of glasses, the digital signal processing module, the memory and the radio frequency module are provided with one of the mirror arms, the battery is disposed on another mirror arm of the glasses, and the mirror arm is provided with a control button.
  • the smart answering device is an answering machine, and the answering machine is also used as a Bluetooth headset, MP3 music player for pairing with a Bluetooth device At least one of them.
  • the invention has the beneficial effects that the invention intelligently determines the current call mode of the communication terminal and the level of the incoming call number according to the set call mode and the phone number level, selects different call prompt mode and response mode, and realizes the caller number. Filtering, screening and intelligent management, avoiding unnecessary interruption to the communication terminal users, and further intelligent management of incoming call prompts, answering calls, and answering according to different operations performed by the user on the control buttons .
  • the answering device provided by the invention stores the preset answering voice and the incoming call voice recording, and the user can directly retrieve and play the voice from the answering device, thereby ensuring voice security and overcoming the existing communication terminal (such as mobile phone) to store the voice. Insecure on the remote server.
  • the intelligent response device provided by the present invention not only refers to the technology of the existing answering machine, but also greatly surpasses the existing answering machine technology, and has a bluetooth module, a digital signal processing module, a memory, a recording selection module, etc.
  • the invention can be used as an answering machine, and can also be used as a bluetooth earphone, with blue
  • the communication device of the dental device (such as a Bluetooth mobile phone) is used for communication, and is also used as an MP3 music player.
  • 1 is a flow chart showing the operation of the caller intelligent identification and response method of the present invention.
  • FIG. 2 is a flow chart showing the operation after entering the waiting for answering step in the incoming call intelligent identification and response method according to the present invention.
  • FIG. 3 is a flow chart of the operation after entering the answering step in the caller intelligent identification and response method according to the present invention.
  • FIG. 4 is a flow chart showing the operation after the incoming answering step in the incoming call intelligent identification and response method of the present invention.
  • FIG. 5 is a schematic diagram of the principle of the intelligent response device to which the caller intelligent identification and response method is applied according to the present invention.
  • Figure 6 is a circuit diagram showing the operation of the intelligent response device of the present invention.
  • FIG. 7 is a schematic diagram showing the working principle of Bluetooth MP3 glasses as the intelligent response device of the present invention. detailed description
  • the figure is a working flowchart of the caller intelligent identification and response method of the present invention, and the caller intelligent identification and response method comprises the following three steps:
  • the digital signal processing module determines the call mode (including quiet mode, conference mode, and general mode);
  • the digital signal processing module determines the level of the incoming call number (including the VIP1 level as the highest priority, the VIP2 level as the secondary priority, and the normal level);
  • the intelligent answering device of the present invention When the current call mode set by the user is the quiet mode, if the caller number is VIP1, the intelligent answering device of the present invention has an incoming call prompt (such as ringing), the user can answer or reject the call, or press the corresponding control button (" Answer button ") to answer (ie enter the answer step, play the preset answer voice and record the incoming call voice), you can also answer after 20 seconds (may be longer or shorter), then Automatic answering. If the caller number is VIP2, the present invention has no caller prompt and automatically performs an answer. If the caller number is of a normal level (i.e., a normal phone other than VIP1, VIP2, including a strange number not stored in the phone), the present invention has no incoming call prompt and directly rejects.
  • a normal level i.e., a normal phone other than VIP1, VIP2, including a strange number not stored in the phone
  • the present invention has no incoming call prompt and directly rejects.
  • the intelligent answering device of the present invention When the current call mode set by the user is the conference mode, if the caller number is VIP1 or VIP2, the intelligent answering device of the present invention has an incoming call prompt (such as ringing), and the user can answer or reject the call, or press the answering The button can be used for answering. It can also be answered automatically after ringing for 20 seconds (may be longer or shorter). If the caller number is of a normal level, the present invention has no call prompt and automatically performs an answer.
  • the caller number is VIP1 or VIP2
  • the intelligent answering device of the present invention has an incoming call prompt (such as ringing), and the user can answer or reject the call, or press the answering
  • the button can be used for answering. It can also be answered automatically after ringing for 20 seconds (may be longer or shorter). If the caller number is of a normal level, the present invention has no call prompt and automatically performs an answer.
  • the present invention When the call mode is the normal mode, regardless of the level of the caller number, the present invention has an incoming call prompt (such as ringing), the user can answer or reject the call, or press the answer button to answer, and can also ring 20 The second (or longer or shorter) does not answer, and the answering machine automatically answers.
  • the user can also customize other call modes, such as sleep mode, the caller number is VIP1 level and VIP2 level, the invention has no call prompt, automatic answer, and the caller number is of ordinary level, the invention has no call prompt, Direct rejection.
  • the intelligent response device of the present invention is provided with a plurality of control buttons for issuing a work command to the communication terminal, the control button including a REC button as the first button. (Answer button), TALK button (answer button) as the second button, FUN/DEL button (function button/delete button) as the third button, etc.
  • the present invention when the incoming call rings, according to the user operation corresponding control button, the present invention performs the following steps:
  • the present invention performs the following steps - the first step, whether or not (Yes/No) Short press the TALK button, "Yes” will cancel the answer and answer the call, "No” will enter the second step;
  • the first step if you choose to short press the FUN/DEL button during the call, the power will be disconnected; 'Second step, select whether (Yes/No) short press FUN/DEL key, "Yes” will hang up the call, "No” will return to the first step.
  • the present invention performs the following steps:
  • buttons used to start the steps related to the above operation flowchart may also be other buttons, and the button mode may be a short press or a long press. After entering the answering step, you can play different pre-made answering voices for different call modes.
  • the Bluetooth module that receives the incoming call information of the external communication terminal may also be another RF module (RF, Radio Frequency).
  • the intelligent response device for implementing the incoming call intelligent identification and response method of the present invention comprises a Bluetooth module 1, a DSP for processing and controlling various components and related circuits (Digital Signal Processing Module, Digi tal. Signal Processor 2, the button module 3, the recording selection module 4, the NAND FLASH (flash chip) 5, the microphone 6, the earphone 7, the antenna, and may also include a display module 8 (such as an LCD).
  • the DSP 2 itself has a recording module for recording. DSP 2 is mainly responsible for calling and executing the built-in instruction program to process the data information transmitted by the Bluetooth module 1, the button module 3, the recording selection module 4, and the control of each component.
  • the button module 3 is mainly responsible for the control buttons operated by the user.
  • the information is processed, and the recording selection module 4 is mainly responsible for the recording object (the incoming call information received by the Bluetooth module 1, the user preset response voice information processed by the DSP 2, the microphone 6 acquisition, and the AGC (automatic gain controller) processed sound information). Etc.) Select and process.
  • the NAND FLASH 5 stores the command program called and executed by the DSP 2, the user's telephone directory, the user preset answering voice, the incoming call recording, the MP3 music, the file, and the like. Of course, other memories can be used instead of the above flash chips.
  • the Bluetooth module 1 compiles and decodes the incoming call information and transmits it to the earphone 7.
  • the compiled caller information is transmitted to the DSP 2 by the Bluetooth module 1, and the button module 3 and the recording selection module 4 transmit the relevant commands to the DSP 2 according to the user operation corresponding control buttons.
  • the DSP 2 calls the relevant execution command stored in the NAND FLASH 5, and runs the call intelligent identification and response method of the present invention according to the above instructions and the execution command.
  • the Bluetooth module 1 transmits relevant commands and commands to an external device (such as a mobile phone) via an antenna, and transmits voice and incoming call information to the earphone 7.
  • the working circuit diagram of the incoming call intelligent identification and response method shown in Fig. 6 provides the operation of the intelligent answering device of the present invention.
  • the response device simultaneously functions as an MP3 music player, and if there is an incoming call during the playing of the music, the MP3 music playback is automatically stopped, and according to the command sent by the user through the operation control button or the automatic answering instruction pre-made by the intelligent response device itself, To answer, run the following steps:
  • the switch K3C is turned on, and the preset response voice information from the flash chip is transmitted from the A0UTR and AOUTL of the DSP/MP3 chip 2 (U8, MP3ICx) to the earphone L-EAR, the earphone R-EAR, and the Bluetooth chip 1 (BC213159) M- P, after the Bluetooth chip 1 is compiled, the preset response voice information is sent to the mobile phone via the antenna (A1), and then the mobile phone sends the response voice information to the caller's mobile phone through the communication network;
  • the switch K1A is connected, and the voice message of the other party passes the SPK_P, SPK of the Bluetooth chip 1.
  • N is sent to the MICI of the MP3 chip 2, and the voice message is recorded by the MP3 chip 2, and the recorded information is stored in the flash memory chip of the intelligent response device;
  • the call is recorded.
  • the switch K1A and K2B are connected, and the voice of the other party is transmitted to the Bluetooth chip i and from the SPK_P and SPK_N output pins of the Bluetooth chip 1 to the MICIN of the MP3 chip 2.
  • the user's own voice is input through the MIC, sent to the other party through the MIC-P of the Bluetooth chip 1, and simultaneously delivered to the MTCIN 6 of the MP3 chip 2, and the recording is completed by the MP3 chip 2.
  • the intelligent response device of the present invention is further provided with a rechargeable battery for supplying working power and an interface (USB interface) Or a four-pin socket, etc., used to charge the charger or computer, connect to the computer to set the priority of the phone number, transmit the answering voice and caller information, and MP3 files.
  • the present invention can also connect a computer with a Bluetooth device through its Bluetooth chip 1, set a priority level of the phone number, set functions related to music appreciation, transfer data, and the like.
  • the priority level of the telephone number can also be set at any time (during the call or during the automatic answering process) by operating the control button provided by the intelligent answering device of the present invention, and the answering voice message can also be recorded and set by the user.
  • the intelligent answering device can receive the telephone number of the incoming peripheral communication terminal through the USB interface or the Bluetooth module or other data transmission mode and store it in the flash memory chip.
  • the smart answering device of the present invention is a pair of glasses (Bluetooth MP3 glasses) as an answering machine for the mobile phone.
  • the glasses are composed of a lens frame and a mirror arm, and the mirror arm includes a left mirror arm and a right mirror arm.
  • the left mirror arm is provided with a rechargeable lithium battery for supplying working power, a control button (steps after operation, answering, making a call, etc.), and a left earphone 7 is also connected to the left arm.
  • the right arm is provided with an MP3 chip (DSP), a Bluetooth module, a Nand Flash (flash chip), a microphone, a recording selection module, a USB interface, and a control button (after operation, running to play music, stop playing, volume increase/decrease Small, recording, etc.), antenna, and connected to the right earphone.
  • the glasses are paired with a Bluetooth mobile phone.
  • the Bluetooth mobile phone has a Bluetooth module, a baseband processing module, a user interface (button, display, etc.), an antenna, a battery, and the like.
  • the Bluetooth MP3 glasses When the Bluetooth MP3 glasses receive the data information sent by the antenna of the mobile phone via the antenna (such as the incoming call information), they are compiled by the Bluetooth module 1 and then transmitted to the MP3 chip 2 for further processing, and the relevant information is called from the Nand Flash (flash chip).
  • the operation command is sent to each component (such as an outgoing call ringing command to the left earphone and the right earphone).
  • the MP3 chip calls the operation command of the relevant function (rejection, play pre-made answer voice information, record the incoming call voice, etc.), then transmit it to the Bluetooth module 1 to compile and process, and then through the antenna of the glasses, Bluetooth
  • the antenna of the mobile phone and the Bluetooth module of the Bluetooth mobile phone send relevant instructions and information to the Bluetooth mobile phone, and the Bluetooth mobile phone sends the relevant information to the incoming mobile phone.
  • the relevant control button can be directly operated, and the corresponding instruction is processed by the DSP 2, and the voice stored in the flash chip is processed and transmitted to the earphone for playback.
  • the phone number of the Bluetooth mobile phone can be transmitted to the intelligent answering device via Bluetooth or USB interface, and stored by the flash memory chip of the smart answering device.
  • the present invention can be used both as glasses (such as sunglasses), as a Bluetooth headset for pairing with a mobile phone, as an answering machine, and for saving an answering data, and as an MP3 music player for playing music.
  • the Bluetooth headset function and the answering machine function can be used during the process, and the music playback will stop automatically.
  • the smart answering method and intelligent answering device of the present invention can be disposed in glasses, earphones, or directly in a telephone (particularly a mobile phone).

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephone Function (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

Selon la présente invention, un procédé de reconnaissance et de traitement intelligents d'un appel entrant, un dispositif de réponse intelligente à un appel entrant et leur application permettent, en fonction du mode de communication prédéfini et du niveau de priorité du numéro d'appelant, de déterminer le mode de communication actuel du terminal de communication et le niveau de priorité du numéro d'appelant de l'appel entrant. Ils sélectionnent l'une des différentes méthodes de notification de l'appel entrant, gèrent intelligemment le numéro d'appelant de l'appel entrant, évitent à l'utilisateur du terminal de communication les problèmes d'encombrement et gèrent également intelligemment la notification, la commutation et l'enregistrement de l'appel entrant. Une réponse vocale à un appel entrant est enregistrée et stockée dans un dispositif de gestion. L'utilisateur peut déclencher la lecture de cette réponse vocale directement sur le dispositif de réponse, bénéficiant d'une sécurité optimale et évitant notamment les risques liés à l'enregistrement de la réponse vocale sur un serveur distant via un téléphone mobile. Le dispositif de réponse intelligente, réalisé à partir de la technologie exit RSP, va toutefois au-delà de cette technologie. Il peut être utilisé non seulement en tant que dispositif RSP, mais également en tant qu'écouteur Bluetooth. Il peut communiquer avec un terminal de communication équipé d'un dispositif Bluetooth, tel qu'un téléphone mobile Bluetooth, et peut également servir de lecteur MP3.
PCT/CN2006/001565 2005-07-07 2006-07-04 Procédé de reconnaissance et de traitement intelligents d'un appel entrant, dispositif de réponse intelligente utilisant ce procédé et application desdits procédé et dispositif WO2007012250A1 (fr)

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
CN200510035845.5 2005-07-07
CN200510035845 2005-07-07
CN200510133935.8 2005-12-19
CN 200510133935 CN1812442A (zh) 2005-07-07 2005-12-19 来电智能识别和应答方法及其智能应答装置和用途

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WO (1) WO2007012250A1 (fr)

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CN103024203A (zh) * 2012-12-28 2013-04-03 周万荣 一种来电接听的方法及设备和系统
CN104066067A (zh) * 2013-03-21 2014-09-24 腾讯科技（深圳）有限公司 一种免打扰方法和装置
TWI477140B (zh) * 2008-07-11 2015-03-11 Chi Mei Comm Systems Inc 語音回覆手機來電的系統及方法

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CN102404657A (zh) * 2010-09-09 2012-04-04 吴东辉 一种声波导管式蓝牙耳机
CN102006359A (zh) * 2010-11-02 2011-04-06 深圳市金立通信设备有限公司 一种手机通讯模式的优先级管理系统及方法
CN103209246A (zh) * 2012-01-16 2013-07-17 三星电子（中国）研发中心 一种通过蓝牙耳机控制手持设备的方法及手持设备
CN105848192B (zh) * 2016-03-17 2019-07-05 广东小天才科技有限公司 一种通话异常的处理方法和系统
CN107438127A (zh) * 2016-05-28 2017-12-05 深圳富泰宏精密工业有限公司 通讯模式优先级管理方法及移动终端
CN107395870A (zh) * 2017-06-30 2017-11-24 广东欧珀移动通信有限公司 一种接听方法和相关装置
CN110677541B (zh) * 2019-10-17 2020-11-20 合肥星空物联信息科技有限公司 一种人工智能辅助接听电话的系统及方法
CN113507540A (zh) * 2020-03-23 2021-10-15 阿里巴巴集团控股有限公司 通话处理方法及耳机设备
CN111586217A (zh) * 2020-04-30 2020-08-25 杭州艾达智能科技有限公司 手机端电话机器人外挂设备及其外挂方法

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TWI477140B (zh) * 2008-07-11 2015-03-11 Chi Mei Comm Systems Inc 語音回覆手機來電的系統及方法
CN103024203A (zh) * 2012-12-28 2013-04-03 周万荣 一种来电接听的方法及设备和系统
CN104066067A (zh) * 2013-03-21 2014-09-24 腾讯科技（深圳）有限公司 一种免打扰方法和装置

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