WO2006067829A1 - Dispositif d’instruction de travail, procédé d’instruction de travail et système d’instruction de travail - Google Patents

Dispositif d’instruction de travail, procédé d’instruction de travail et système d’instruction de travail Download PDF

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Publication number
WO2006067829A1
WO2006067829A1 PCT/JP2004/019018 JP2004019018W WO2006067829A1 WO 2006067829 A1 WO2006067829 A1 WO 2006067829A1 JP 2004019018 W JP2004019018 W JP 2004019018W WO 2006067829 A1 WO2006067829 A1 WO 2006067829A1
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WO
WIPO (PCT)
Prior art keywords
work
worker
route
unassigned
charge
Prior art date
Application number
PCT/JP2004/019018
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English (en)
Japanese (ja)
Other versions
WO2006067829A9 (fr
Inventor
Yoshihiro Masuyama
Ryota Masuda
Original Assignee
Hitachi, Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hitachi, Ltd. filed Critical Hitachi, Ltd.
Priority to PCT/JP2004/019018 priority Critical patent/WO2006067829A1/fr
Priority to JP2006548630A priority patent/JPWO2006067829A1/ja
Publication of WO2006067829A1 publication Critical patent/WO2006067829A1/fr
Publication of WO2006067829A9 publication Critical patent/WO2006067829A9/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B65—CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65G—TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G1/00—Storing articles, individually or in orderly arrangement, in warehouses or magazines
    • B65G1/02—Storage devices
    • B65G1/04—Storage devices mechanical
    • B65G1/137—Storage devices mechanical with arrangements or automatic control means for selecting which articles are to be removed

Definitions

  • the present invention relates to a work instruction method, a work instruction device, and a work instruction system.
  • the work is, for example, picking.
  • the route (work route) that the worker moves to perform such work has been generated at the discretion of each worker.
  • a method of automatically generating the shortest picking route (refer to Japanese Patent Laid-Open No. 6-271019), a travel time according to the amount of picking work that can be performed once.
  • the method of determining the shortest work order route (see Japanese Patent Application Laid-Open No. 11 208 825), calculating the distance to the product and the worker's work capability coefficient force picking time, and the work time according to the worker's ability And a method of optimization (see JP 2001-19129 A).
  • the main object of the present invention is to solve the above-described problems and to calculate a work route that shortens the movement distance of the worker.
  • the present invention provides a work instruction method by a work instruction device for instructing a worker carrying a worker terminal to perform work, wherein the work instruction device having storage means includes the memory A procedure for selecting unassigned work stored in the means, position information of the worker terminal measured based on a signal emitted by the worker terminal, and the unassigned work stored in the storage means A procedure for calculating, for each worker, a work route that circulates the work position starting from the position of the worker terminal, and the worker having the shortest travel distance of the work route. A procedure for selecting as a person in charge of the unassigned work and a procedure for instructing the selected person in charge of the unassigned work are executed.
  • the shortest work route is calculated in consideration of the current position of each worker. This makes it possible to shorten the movement distance of the worker.
  • FIG. 1 is a configuration diagram showing a work instruction system according to an embodiment of the present invention.
  • FIG. 2 is a configuration diagram showing position detection means of a work instruction system according to an embodiment of the present invention.
  • FIG. 3 is a configuration diagram showing a work instruction apparatus according to an embodiment of the present invention.
  • FIG. 5 is a configuration diagram showing a DB related to work related to an embodiment of the present invention.
  • FIG. 6 is a flowchart showing work instruction processing according to an embodiment of the present invention.
  • FIG. 7 is an explanatory diagram showing a work route related to worker B according to an embodiment of the present invention.
  • FIG. 8 is an explanatory diagram showing a work route related to worker C according to an embodiment of the present invention.
  • FIG. 9 is an explanatory diagram showing a work route related to worker F related to one embodiment of the present invention.
  • FIG. 10 is an explanatory diagram showing a current position and a predicted position according to an embodiment of the present invention.
  • FIG. 11 is an explanatory diagram showing a process for merging a plurality of operations according to an embodiment of the present invention.
  • FIG. 12 is an explanatory diagram showing a concept of grouping a plurality of positions according to an embodiment of the present invention.
  • FIG. 13 is an explanatory diagram showing a moving distance when a plurality of operations relating to an embodiment of the present invention are merged.
  • FIG. 1 is a configuration diagram showing a work instruction system.
  • the work instruction system is applied, for example, to a large stock area (100m x 50m, etc.) of a logistics center. In this distribution center, one worker repeats the work for each order of several orders, and processes several thousand and tens of thousands of orders as a whole on the center day.
  • the work instruction system according to the present embodiment is an efficient work instruction system that reduces unnecessary instructions due to waiting for work by shortening the walking distance and walking time of workers. And
  • the work instruction system in FIG. 1 can also be applied to other work management such as a unit production system for machine parts only at a distribution center.
  • the work instruction system is basically installed in an indoor warehouse, but it is not limited to this, and it can be installed outdoors.
  • the work instruction system includes a work instruction device 1, a worker terminal 2, a signal transmission device MAP, a signal reception device SAP, and a position detection server 9.
  • the work instruction device 1 and the position detection server 9 are configured as a computer including at least a memory serving as a storage unit used when performing arithmetic processing and an arithmetic processing device that performs the arithmetic processing.
  • the memory is composed of RAM (Random Access Memory) or the like.
  • Arithmetic processing is realized by an arithmetic processing unit configured by a CPU (Central Processing Unit) executing a program on a memory.
  • CPU Central Processing Unit
  • the work instruction apparatus 1 instructs the worker terminal 2 of the worker to perform work.
  • Judgment is based on the distance between the current position and the position related to the work to be directed.
  • the worker In order to receive a work instruction from the work instruction apparatus 1, the worker has a worker terminal 2 such as a wireless LAN terminal.
  • the work instruction means, for example, that the worker collects the customer's ordered items from the product shelf and ships them to the order unit. Since one worker after 100 people works simultaneously in one distribution center, each worker terminal 2 possessed by each worker is assigned a unique address.
  • FIG. 2 is a configuration diagram showing position detection means of the work instruction system.
  • the worker terminal 2, the signal transmission device MAP, the signal reception device SAP, and the position detection server 9 function as worker position detection means.
  • Such a position detecting means is, for example, a publicly known technology that has been put into practical use as a wireless LAN system “Hitachi AirLocationJ” by the present applicant.
  • Japanese Patent Laid-Open No. 2002-14152 (a distance measurement and position measurement method using a spread spectrum signal, an apparatus for performing the method), Japanese Patent Laid-Open No. 2002-002 It is desirable to implement peripheral technologies such as 243827 (device for measuring the position of a mobile terminal) together.
  • Japanese Patent Laid-Open No. 2002-14152 is a technique for capturing a direct wave by performing direct path detection with a predetermined timing after the rise of the delay profile of a spread spectrum signal as a reception timing.
  • Japanese Patent Application Laid-Open No. 2002-243827 shows a processing method in a case where three or more base stations are not able to find at the time of position detection using triangulation.
  • the signal transmission device MAP transmits a signal (PING) for finding the worker terminal 2 to the surroundings.
  • PING a signal
  • ACK response signal
  • the signal receiving device SAP measures the reception time of each signal.
  • the position detection server 9 acquires the reception time of the ACK from each signal receiving device SAP, and detects the position of the worker terminal 2 with the reception time force. Specifically, the position detection server 9 sets the position of the worker terminal 2 as P, sets the speed of light as C, sets the positions of the signal receiving devices SAP1, SAP2, and SAP3 as PI, P2, and P3. If the arrival times from the signal receivers SAP1, SAP2, and SAP3 are Tl, T2, and T3, the following equations (1), (2), and (3) are used. P, which is the position of the worker terminal 2, is calculated by solving the simultaneous equations.
  • the method in which the position detection server 9 obtains the position of the worker terminal 2 by the above simultaneous equations is triangulation based on TDOA (Time Difference of Arrival) measurement.
  • This method may be realized by installing the signal receiving device SAP indoors, or when outdoors, the position may be detected by a GPS (Global Positioning System) satellite.
  • GPS Global Positioning System
  • the position detection means may use other general methods such as RSS (Received Signal Strength) method that measures based on electric field strength.
  • FIG. 3 is a configuration diagram showing the work instruction device 1.
  • the work instruction device 1 has, as storage means, a work DB 12 in which a plurality of work instructions to be distributed are registered, a product level DB 14 that defines a work level necessary for the work of the product, and a work level related to the proficiency level of the worker
  • the worker level DB16 that defines the work amount
  • the work remaining amount DB18 that manages the remaining amount of work assigned to the worker as the work progresses
  • DB is an abbreviation for database and is a storage means.
  • the work remaining amount DB 18 is appropriately updated according to the latest work progress status obtained by the work instruction device 1 through communication with the worker terminal 2. As described later, the higher the level, the higher the level of learning required.
  • FIG. 4 is a configuration diagram illustrating an example of the work DB 12.
  • order No. “0410001” is composed of three sets of work (product P002, product P003, product P005), and the person in charge “A” is “working”.
  • the order No. “0410006” the column of the person in charge is blank and the status is “uninstructed”, so the work instruction apparatus 1 will assign this work from now on.
  • Figure 5 shows the DB related to work (product level DB14, worker level DB16, remaining work DB 18 is a configuration diagram showing an example of the product position DB20).
  • product P001 is level 1 (see the top record in product level DB14)
  • any worker A—worker F (see worker level DB16) can be in charge.
  • product P005 is level 2 (refer to the fifth level record in product level DB14)
  • only workers B, C, D, and F (refer to worker level DB16) with level 2 or higher can be responsible.
  • the product P001 is placed on the shelf with the address “A5” (see product position DB20).
  • worker A has three tasks (work remaining) that have not been completed among the tasks that have already been assigned (refer to the remaining work DB18).
  • the work instruction device 1 shown in Fig. 3 is close to the distance between the current position of the worker and the work place from among the work instruction candidates selected under the conventional conditions for instructing the work. It includes a worker determination unit 30 that gives priority to selecting workers and gives work instructions, and a worker instruction unit 32 that directs work to the worker terminals 2 of the workers determined by the worker determination unit 30. Is done.
  • FIG. 6 is a flowchart showing work instruction processing.
  • the worker determination unit 30 refers to the work DB 12 and checks whether there is an uninstructed work (S101). If there is no uninstructed work (S101, NO), the process is terminated. On the other hand, if there is an uninstructed operation (S101, YES), one of the uninstructed operations is set as the assignment target operation.
  • the worker determination unit 30 selects worker candidates corresponding to the work level for the work to be assigned in S101 (S102).
  • the worker determination unit 30 refers to the product level DB 14 to obtain a work level necessary for the work, and refers to the worker level DB 16 to select a worker having a work level higher than the necessary work level. Select candidates.
  • the worker determination unit 30 selects worker candidates from the respective worker candidates selected in S102 according to the respective remaining work amounts stored in the remaining work amount DB 18 (S103). For example, the worker determination unit 30 sets only workers with a remaining work amount of 0 as worker candidates. As a result, the worker in charge selected from the worker candidates can start work immediately, and the work is completed in a short period of time.
  • the worker determination unit 30 calculates the movement distance based on the position of each worker selected in S103 and the product position of the work to be assigned (S104). Specifically, the position in Figure 2 By operating the position detection means, the position of the worker terminal 2 possessed by each worker is acquired. In other words, the position detection server 9 detects the position of the worker terminal 2 based on the signal for specifying the position emitted by the worker terminal 2. Further, the product position is acquired by referring to the product position DB20.
  • the worker determination unit 30 selects a person in charge of the work to be allocated according to the movement distance related to the work of the worker (S105). Therefore, first, the worker determination unit 30 performs a route search for each worker candidate based on the worker terminal 2 and each position of the product obtained in S104.
  • the route search algorithm is described in, for example, Japanese Patent Laid-Open No. 6-271019. Here, when a plurality of route candidates are calculated for a predetermined worker, the route having the smallest moving distance among them is set as a work route for the predetermined worker.
  • FIG. 7, FIG. 8, and FIG. 9 are explanatory diagrams showing work routes relating to worker B, worker C, and worker F, respectively.
  • the work to be assigned is work related to three products “P001, P005, P006”.
  • worker B passes the route “P005 ⁇ P006 ⁇ P001”
  • worker C and worker F pass the route “P006 ⁇ P001 ⁇ P005”.
  • worker C and worker F have the same order of product circulation, but worker F walks a longer distance than worker C.
  • FIGS. There is a home position on the left side of FIGS. This is, for example, a waiting area for workers who are not assigned work.
  • a specific task for example, pasting a destination slip in a distribution center
  • the work notification method is not limited to a specific notification method as long as it is a general notification method.
  • it may be a simple one in which product numbers are listed in the order of circulation as character information, or as a method like a portable navigation that displays a map and a walking route as shown in FIG. 7 on the screen of the worker terminal 2. Moyo.
  • the work instruction presentation means is not limited to the worker terminal 2, and for example, a voiced version of the character information may be broadcast to the work place, or the operator can drive the work place shelf.
  • a voiced version of the character information may be broadcast to the work place, or the operator can drive the work place shelf.
  • the cart to be reached arrives, it may be presented as visual information such as the shelves to be worked on shining
  • the worker position used for calculating the work route in S104 may be a future position (predicted position) instead of the current position of the worker.
  • FIG. 10 is an explanatory diagram showing the current position and the predicted position.
  • Worker F is currently located in the lower center, but is scheduled to be located near P005 when he has already assigned work (P006 ⁇ P001 ⁇ P005). Then, the next work that worker F plans to take charge is at point P009. At this time, instead of the current position of the worker F, the vicinity of the predicted position (P005) is set as the position of the worker F. As a result, since it is clear that the worker F moves to the predicted position in the future, it is possible to calculate a work route that matches the current situation.
  • FIG. 11 is an explanatory diagram showing a process of merging a plurality of operations. It is assumed that worker F has already been assigned the first work (P006 ⁇ P001 ⁇ P005). Then, for the second work (P011 ⁇ P012) to be assigned this time, instead of starting the first work after completing the first work, the new work is merged with the first work and the second work. Processing is performed collectively.
  • the worker F performs the combined work of (P006 ⁇ P011 ⁇ P001 ⁇ P012 ⁇ P005).
  • the movement distance of the merged series of work can be shortened.
  • a merge-destination operation is selected from among them.
  • a selection method for example, as shown in FIG. 12, neighboring positions related to work are grouped into one group, and a set of the groups is calculated for each already assigned work.
  • the work to be assigned this time is also a set of groups to which the product position belongs. Furthermore, by comparing the assigned work and the set of groups to be assigned, the work related to the group whose elements of the set match is selected as the work to be merged.
  • FIG. 13 is an explanatory diagram relating to the moving distance when a plurality of operations are merged. It is assumed that the order “0410005” has already been assigned to the person in charge D. Next, the work to be assigned is the order “0410006”.
  • the shortest total travel distance is 210 [m] when the person in charge D executes the work as a combination of two orders.
  • the management merit of concentrating multiple work on one worker In view of the reduction of total workers, etc., an advantage may be given that makes it easy to select the total travel distance to be combined. This advantage can be calculated, for example, by subtracting a predetermined constant from the total travel distance for merging work, or dividing the total travel distance for merging work by the number of work to be merged.

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Abstract

L’invention concerne un dispositif d’instruction de travail (1) demandant à un opérateur transportant un terminal opérateur (2) d’exécuter un travail. Pour exécuter l’instruction, le dispositif d’instruction de travail (1) ayant un moyen de stockage réalise les phases suivantes : une phase de sélection de travail non encore affecté mémorisé dans le moyen de stockage ; une phase de calcul pour chaque opérateur d’un trajet de travail à travers lequel chaque opérateur patrouille des positions de travail avec la positiondu terminal opérateur (2) comme point de départ, le calcul reposant sur des informations sur la position du terminal opérateur (2) mesurée sur la base d’un signal émis depuis le terminal opérateur (2) et sur des informations sur la position du travail non encore affecté mémorisé dans le moyen de stockage ; une phase de sélection d’un opérateur dont la distance de mouvement du trajet de travail est la plus courte, l’opérateur étant sélectionné comme opérateur en charge du travail non encore affecté ; et une phase d’instruction du travail non encore affecté à l’opérateur en charge sélectionné.
PCT/JP2004/019018 2004-12-20 2004-12-20 Dispositif d’instruction de travail, procédé d’instruction de travail et système d’instruction de travail WO2006067829A1 (fr)

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PCT/JP2004/019018 WO2006067829A1 (fr) 2004-12-20 2004-12-20 Dispositif d’instruction de travail, procédé d’instruction de travail et système d’instruction de travail
JP2006548630A JPWO2006067829A1 (ja) 2004-12-20 2004-12-20 作業指示方法、作業指示装置、および、作業指示システム

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Cited By (11)

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JP2009009454A (ja) * 2007-06-29 2009-01-15 Chugoku Electric Power Co Inc:The 自動業務配分システム及び自動業務配分方法
JP2009298522A (ja) * 2008-06-11 2009-12-24 Teraoka Seiko Co Ltd ピッキングシステム、ピッキングシステムの管理装置
WO2014002686A1 (fr) * 2012-06-29 2014-01-03 トーヨーカネツソリューションズ株式会社 Dispositif de support et système pour travail de prise d'article
JP2015506324A (ja) * 2012-02-05 2015-03-02 マシューズ リソース、インク． 連続バッチ式受注オーダー処理方法
WO2015173888A1 (fr) * 2014-05-13 2015-11-19 富士機械製造株式会社 Dispositif d'assistance de travailleur qui collecte des déchets provenant d'une pluralité de dispositifs de production
JP2016534424A (ja) * 2013-10-25 2016-11-04 コーニンクレッカ フィリップス エヌ ヴェＫｏｎｉｎｋｌｉｊｋｅ Ｐｈｉｌｉｐｓ Ｎ．Ｖ． タスク割当て方法、コンピュータプログラム製品及びタスク割当てシステム
JP2019215879A (ja) * 2013-08-07 2019-12-19 マシューズ リソーシーズ、インク． 持続的バッチ注文履行
WO2020075873A1 (fr) * 2018-10-09 2020-04-16 Sato Holdings Kabushiki Kaisha Procédé d'aide au travail pour l'emmagasinage/prélèvement, et système d'aide au travail pour l'emmagasinage/prélèvement
CN111095313A (zh) * 2017-09-27 2020-05-01 富士通株式会社 人员配置制定装置、人员配置制定方法及人员配置制定程序
JP2020093860A (ja) * 2018-12-10 2020-06-18 国立大学法人秋田大学 ピッキング作業支援システム及びそのプログラム
CN113126575A (zh) * 2019-12-31 2021-07-16 捷普电子(无锡)有限公司 用于装配操作流程的引导方法及引导系统

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Cited By (20)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2009009454A (ja) * 2007-06-29 2009-01-15 Chugoku Electric Power Co Inc:The 自動業務配分システム及び自動業務配分方法
JP2009298522A (ja) * 2008-06-11 2009-12-24 Teraoka Seiko Co Ltd ピッキングシステム、ピッキングシステムの管理装置
JP2015506324A (ja) * 2012-02-05 2015-03-02 マシューズ リソース、インク． 連続バッチ式受注オーダー処理方法
US11307411B2 (en) 2012-06-29 2022-04-19 Toyo Kanetsu Solutions K.K. Support device and system for article picking or sorting work
JPWO2014002686A1 (ja) * 2012-06-29 2016-05-30 トーヨーカネツソリューションズ株式会社 物品のピッキング作業の支援装置及びシステム
WO2014002686A1 (fr) * 2012-06-29 2014-01-03 トーヨーカネツソリューションズ株式会社 Dispositif de support et système pour travail de prise d'article
JP2019215879A (ja) * 2013-08-07 2019-12-19 マシューズ リソーシーズ、インク． 持続的バッチ注文履行
JP7370747B2 (ja) 2013-08-07 2023-10-30 マシューズ インターナショナル コーポレイション 持続的バッチ注文履行
JP2016534424A (ja) * 2013-10-25 2016-11-04 コーニンクレッカ フィリップス エヌ ヴェＫｏｎｉｎｋｌｉｊｋｅ Ｐｈｉｌｉｐｓ Ｎ．Ｖ． タスク割当て方法、コンピュータプログラム製品及びタスク割当てシステム
WO2015173888A1 (fr) * 2014-05-13 2015-11-19 富士機械製造株式会社 Dispositif d'assistance de travailleur qui collecte des déchets provenant d'une pluralité de dispositifs de production
JPWO2015173888A1 (ja) * 2014-05-13 2017-04-20 富士機械製造株式会社 複数の生産装置から廃棄物を回収する作業者を支援する装置
US20200184391A1 (en) * 2017-09-27 2020-06-11 Fujitsu Limited Personnel allocation formulation device, personnel allocation formulation method, and storage medium
CN111095313A (zh) * 2017-09-27 2020-05-01 富士通株式会社 人员配置制定装置、人员配置制定方法及人员配置制定程序
JP2020059571A (ja) * 2018-10-09 2020-04-16 サトーホールディングス株式会社 入出庫作業支援プログラム、入出庫作業支援方法、及び入出庫作業支援システム
JP7365764B2 (ja) 2018-10-09 2023-10-20 サトーホールディングス株式会社 入出庫作業支援プログラム、入出庫作業支援方法、及び入出庫作業支援システム
WO2020075873A1 (fr) * 2018-10-09 2020-04-16 Sato Holdings Kabushiki Kaisha Procédé d'aide au travail pour l'emmagasinage/prélèvement, et système d'aide au travail pour l'emmagasinage/prélèvement
JP2020093860A (ja) * 2018-12-10 2020-06-18 国立大学法人秋田大学 ピッキング作業支援システム及びそのプログラム
JP7279876B2 (ja) 2018-12-10 2023-05-23 国立大学法人秋田大学 ピッキング作業支援システム及びそのプログラム
CN113126575A (zh) * 2019-12-31 2021-07-16 捷普电子(无锡)有限公司 用于装配操作流程的引导方法及引导系统
CN113126575B (zh) * 2019-12-31 2022-07-26 捷普电子(无锡)有限公司 用于装配操作流程的引导方法及引导系统

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