WO2003092309A1 - Rattachement d'un systeme de messagerie unifie a un centre de commutation - Google Patents

Rattachement d'un systeme de messagerie unifie a un centre de commutation Download PDF

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Publication number
WO2003092309A1
WO2003092309A1 PCT/DE2003/001256 DE0301256W WO03092309A1 WO 2003092309 A1 WO2003092309 A1 WO 2003092309A1 DE 0301256 W DE0301256 W DE 0301256W WO 03092309 A1 WO03092309 A1 WO 03092309A1
Authority
WO
WIPO (PCT)
Prior art keywords
application
connection
application module
functions
unified messaging
Prior art date
Application number
PCT/DE2003/001256
Other languages
German (de)
English (en)
Inventor
Ronald Blatt
Original Assignee
Siemens Aktiengesellschaft
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens Aktiengesellschaft filed Critical Siemens Aktiengesellschaft
Publication of WO2003092309A1 publication Critical patent/WO2003092309A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/42—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker
    • H04Q3/54—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker in which the logic circuitry controlling the exchange is centralised
    • H04Q3/545—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker in which the logic circuitry controlling the exchange is centralised using a stored programme
    • H04Q3/54541—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker in which the logic circuitry controlling the exchange is centralised using a stored programme using multi-processor systems
    • H04Q3/54566—Intelligent peripherals, adjunct processors
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/42—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker
    • H04Q3/54—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker in which the logic circuitry controlling the exchange is centralised
    • H04Q3/545—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker in which the logic circuitry controlling the exchange is centralised using a stored programme
    • H04Q3/54508—Configuration, initialisation
    • H04Q3/54525—Features introduction
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60—Medium conversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4509—Unified messaging with single point of access to voicemail and other mail or messaging systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13003—Constructional details of switching devices
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1305—Software aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13107—Control equipment for a part of the connection, distributed control, co-processing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13336—Store & forward, messaging systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13389—LAN, internet

Definitions

  • the subject of the application relates to a system for controlling a unified massaging system.
  • Unified Messaging Systems unite the different message types that are transported on different communication channels in a common system with the aim of avoiding media breaks.
  • a message can reach the user as a voice, text or picture message; the message is transmitted, for example, by telephone, PC, fax or pager.
  • unified messaging systems are usually implemented as independent (stand-alone) solutions.
  • the UM systems support functions for message management such as automatic forwarding, notification as well as functions for message conversion such as 'fax to text' or 'text to speech'.
  • functions for message management such as automatic forwarding, notification as well as functions for message conversion such as 'fax to text' or 'text to speech'.
  • billing technical and switching functions are provided.
  • the functions for establishing a voice connection must be implemented in the Unified Messaging system itself.
  • the UM system uss take over the control for the call setup.
  • the object of the application is based on the problem of specifying a method which enables the connection of unified messaging systems to a switching system while simultaneously taking on switching technology functions by the switching system.
  • the subject of the registration involves a functional split between a unified messaging system and a switching system.
  • the aim of this split is to relieve the UMS of traditional switching tasks that are not part of the innate functions of a unified messaging system.
  • the operator of a public network e.g. the telecommunications company
  • the functional split according to the application contains an application module on a commercial platform that fulfills the following functions:
  • APIs Application Programming Interface
  • the API is a proprietary interface and is optimized for the specific requirements of a messaging application.
  • FIG. 1 shows a basic division of functions according to the invention between the switching center with an integrated commercial platform and the external application servers and
  • Fig. 2 shows a conventional arrangement.
  • a new application module is implemented for the connection of a UMS, which provides the functions of this module via an application-specific API.
  • the application module 'esaging' provides functions for establishing a voice connection between the owner of a mailbox on the UM system and a user of this mailbox.
  • FIG. 2 shows a conventional arrangement with a sequence without integration of the classic switching system.
  • FIG. 1 shows the basic division of functions between the switching center with an integrated commercial platform that offers open APIs (back-end server), and the external application servers that use these APIs (front-end server).
  • a switching system VS which is connected via an internal interface IIF (for: Internal Interface) to a commercial platform CP (for: Commercial Platform), has the functions of establishing a connection VA, charging VG, signaling protocols SP and cooperation functions IW (for: interworking ) on.
  • IIF Internal Interface
  • CP for: Commercial Platform
  • IW cooperation functions
  • a Unified Messaging System USM can be connected to the platform in the course of a connection based on the Internet protocol IP, the connection being made via an Application Protocol Interface API via CORBA (for: Common Object Request Broker Architecture). The procedure should be based on the feature 'Callback by
  • the subscriber TEA with a mailbox in the UM system dialed the UMS dial-in number (1).
  • the Ver ⁇ connection setup for UMS via the switching system to which the commercial platform is connected and offers an open API.
  • the application block Am registers the incoming call and forwards it to the UMS system (2). This involvement of the switching system is not visible to the UMS subscriber TEA.
  • the UMS participant TEA finds a message in his mailbox and wants to call the sender (participant TEB) back by phone. The implementation of this feature in the UMS is within the scope of professional skill.
  • the UM system calls the appropriate API method, which is provided by the application module on the commercial platform (3).
  • This method contains all the information required to establish a connection between the mailbox owner and the message sender.
  • the connection establishment is now controlled by the application module, which forwards the request to the associated switching system via the internal interface.
  • the entire connection (setup including monitoring, conversation phase and removal) is controlled / controlled by the application module completely separately from the UM system.
  • the application module clears the voice connection between the switching system and the UMS, instead establishes the connection to the sender of the mailbox message and then connects the UMS mailbox owner and sender (4).
  • the UM system is informed of the success or failure of the connection establishment with an appropriate API method after constant connection clearing informed by the application module.
  • This method also includes other data that the UMS needs, for example, for charging, traffic measurement or statistical aspects. Control passes again from the application module to the unified messaging system.

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne une plate-forme commerciale reliée à un système de commutation et présentant au moins un module d'application qui, par la commande d'un système de messagerie unifié via une interface de programmatique (API), applique des fonctions de commutation entre des équipements abonnés.
PCT/DE2003/001256 2002-04-23 2003-04-14 Rattachement d'un systeme de messagerie unifie a un centre de commutation WO2003092309A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE10218118.7 2002-04-23
DE10218118A DE10218118A1 (de) 2002-04-23 2002-04-23 Anbindung eines Unified Messaging Systemes an eine Vermittlungsstelle

Publications (1)

Publication Number Publication Date
WO2003092309A1 true WO2003092309A1 (fr) 2003-11-06

Family

ID=29264791

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/DE2003/001256 WO2003092309A1 (fr) 2002-04-23 2003-04-14 Rattachement d'un systeme de messagerie unifie a un centre de commutation

Country Status (2)

Country Link
DE (1) DE10218118A1 (fr)
WO (1) WO2003092309A1 (fr)

Cited By (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107111287A (zh) * 2014-12-08 2017-08-29 唯景公司 在站点处的多个交互式系统
US11294254B2 (en) 2017-04-26 2022-04-05 View, Inc. Building network
US11384596B2 (en) 2015-09-18 2022-07-12 View, Inc. Trunk line window controllers
US11445025B2 (en) 2012-04-13 2022-09-13 View, Inc. Applications for controlling optically switchable devices
US11579571B2 (en) 2014-03-05 2023-02-14 View, Inc. Monitoring sites containing switchable optical devices and controllers
US11631493B2 (en) 2020-05-27 2023-04-18 View Operating Corporation Systems and methods for managing building wellness
US11681197B2 (en) 2011-03-16 2023-06-20 View, Inc. Onboard controller for multistate windows
US11687045B2 (en) 2012-04-13 2023-06-27 View, Inc. Monitoring sites containing switchable optical devices and controllers
US11740948B2 (en) 2014-12-08 2023-08-29 View, Inc. Multiple interacting systems at a site
US11750594B2 (en) 2020-03-26 2023-09-05 View, Inc. Access and messaging in a multi client network
US11754902B2 (en) 2009-12-22 2023-09-12 View, Inc. Self-contained EC IGU
US11868103B2 (en) 2014-03-05 2024-01-09 View, Inc. Site monitoring system
US11892737B2 (en) 2014-06-30 2024-02-06 View, Inc. Control methods and systems for networks of optically switchable windows during reduced power availability

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US5724406A (en) * 1994-03-22 1998-03-03 Ericsson Messaging Systems, Inc. Call processing system and method for providing a variety of messaging services
WO2000051318A2 (fr) * 1999-02-26 2000-08-31 Bellsouth Intellectual Property Corporation Procedes et systemes permettant d'envoyer une reponse a un message vocal
US6310949B1 (en) * 1994-08-04 2001-10-30 British Telecommunications Public Limited Company Intelligent communications networks
EP1176838A1 (fr) * 2000-07-24 2002-01-30 Hewlett-Packard Company, A Delaware Corporation Une plateforme de communications pour fournir des services d' integration telephonique par ordinateur a des abonnes eloignes et procede correspondant

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US5724406A (en) * 1994-03-22 1998-03-03 Ericsson Messaging Systems, Inc. Call processing system and method for providing a variety of messaging services
US6310949B1 (en) * 1994-08-04 2001-10-30 British Telecommunications Public Limited Company Intelligent communications networks
WO2000051318A2 (fr) * 1999-02-26 2000-08-31 Bellsouth Intellectual Property Corporation Procedes et systemes permettant d'envoyer une reponse a un message vocal
EP1176838A1 (fr) * 2000-07-24 2002-01-30 Hewlett-Packard Company, A Delaware Corporation Une plateforme de communications pour fournir des services d' integration telephonique par ordinateur a des abonnes eloignes et procede correspondant

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SOLOMONIDES C ET AL: "NETWORK INTELLIGENCE, APLS AND SERVICE CREATION", JOURNAL OF THE INSTITUTION OF BRITISH TELECOMMUNICATIONS ENGINE ERS, BRITISH TELECOMMUNICATIONS ENGINEERING, LONDON, GB, vol. 1, no. 3, July 2000 (2000-07-01), pages 25 - 29, XP000959144, ISSN: 1470-5826 *

Cited By (17)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11754902B2 (en) 2009-12-22 2023-09-12 View, Inc. Self-contained EC IGU
US11681197B2 (en) 2011-03-16 2023-06-20 View, Inc. Onboard controller for multistate windows
US11445025B2 (en) 2012-04-13 2022-09-13 View, Inc. Applications for controlling optically switchable devices
US11687045B2 (en) 2012-04-13 2023-06-27 View, Inc. Monitoring sites containing switchable optical devices and controllers
US11868103B2 (en) 2014-03-05 2024-01-09 View, Inc. Site monitoring system
US11579571B2 (en) 2014-03-05 2023-02-14 View, Inc. Monitoring sites containing switchable optical devices and controllers
US11733660B2 (en) 2014-03-05 2023-08-22 View, Inc. Monitoring sites containing switchable optical devices and controllers
US11892737B2 (en) 2014-06-30 2024-02-06 View, Inc. Control methods and systems for networks of optically switchable windows during reduced power availability
CN107111287A (zh) * 2014-12-08 2017-08-29 唯景公司 在站点处的多个交互式系统
US11948015B2 (en) 2014-12-08 2024-04-02 View, Inc. Multiple interacting systems at a site
US11740948B2 (en) 2014-12-08 2023-08-29 View, Inc. Multiple interacting systems at a site
US11436061B2 (en) 2014-12-08 2022-09-06 View, Inc. Multiple interacting systems at a site
US11384596B2 (en) 2015-09-18 2022-07-12 View, Inc. Trunk line window controllers
US11294254B2 (en) 2017-04-26 2022-04-05 View, Inc. Building network
US11882111B2 (en) 2020-03-26 2024-01-23 View, Inc. Access and messaging in a multi client network
US11750594B2 (en) 2020-03-26 2023-09-05 View, Inc. Access and messaging in a multi client network
US11631493B2 (en) 2020-05-27 2023-04-18 View Operating Corporation Systems and methods for managing building wellness

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Publication number Publication date
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