WO2001063861A1 - Procede et systeme de commutation telephonique sur internet - Google Patents

Procede et systeme de commutation telephonique sur internet Download PDF

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Publication number
WO2001063861A1
WO2001063861A1 PCT/KR2000/000932 KR0000932W WO0163861A1 WO 2001063861 A1 WO2001063861 A1 WO 2001063861A1 KR 0000932 W KR0000932 W KR 0000932W WO 0163861 A1 WO0163861 A1 WO 0163861A1
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WO
WIPO (PCT)
Prior art keywords
telephone
communications
subscriber
receiver
address data
Prior art date
Application number
PCT/KR2000/000932
Other languages
English (en)
Inventor
Kwang-Seob Shin
Original Assignee
Shin Kwang Seob
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Shin Kwang Seob filed Critical Shin Kwang Seob
Priority to AU74542/00A priority Critical patent/AU7454200A/en
Publication of WO2001063861A1 publication Critical patent/WO2001063861A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/60—Business processes related to postal services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/66—Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming
    • H04L61/45—Network directories; Name-to-address mapping
    • H04L61/4547—Network directories; Name-to-address mapping for personal communications, i.e. using a personal identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming
    • H04L61/45—Network directories; Name-to-address mapping
    • H04L61/4552—Lookup mechanisms between a plurality of directories; Synchronisation of directories, e.g. metadirectories
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming
    • H04L61/45—Network directories; Name-to-address mapping
    • H04L61/4557—Directories for hybrid networks, e.g. including telephone numbers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10—Architectures or entities
    • H04L65/102—Gateways
    • H04L65/1023—Media gateways
    • H04L65/1026—Media gateways at the edge
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10—Architectures or entities
    • H04L65/102—Gateways
    • H04L65/1033—Signalling gateways
    • H04L65/1036—Signalling gateways at the edge
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10—Architectures or entities
    • H04L65/102—Gateways
    • H04L65/1043—Gateway controllers, e.g. media gateway control protocol [MGCP] controllers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H04Q3/0045—Provisions for intelligent networking involving hybrid, i.e. a mixture of public and private, or multi-vendor systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
    • H04W8/20—Transfer of user or subscriber data
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/20—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place hybrid systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
    • H04M7/128—Details of addressing, directories or routing tables

Definitions

  • the present invention relates to an Internet switching service method and an Internet switching service system, and more particularly, to an Internet switching service method which enables telephone communications between users using Internet phones, web phones, or handsets for communications such as wire telephones and mobile telephones, and an Internet switching service system therefor.
  • FIGS. 1 A through 1C there are Internet phone methods between computers, between a computer and a telephone, and between telephones.
  • analog voice signals of a user speaking into a microphone connected to a sound card included in each of computers 102 and 104 at the sender's end are converted into digital voice data by the sound card.
  • the digital voice data is compressed and transmitted in packets to computers 110 and 112 at the receiver's end though the Internet.
  • the voice date in packets is transmitted to the computers 110 and 112 via the Internet 106, sometimes through a directory server 108.
  • the compressed digital voice data is decompressed by the computers 110 and 112 so that digital voice data is obtained.
  • the obtained digital voice data is converted into analog signals and output to a speaker, thus performing Internet phone communications.
  • a user accesses the Internet 124 using a computer 122 and has communications with an ordinary telephone 130 through a VoIP gateway 126 installed at a location near the receiver and a public switched telephone network (PSTN) 128.
  • PSTN public switched telephone network
  • VoIP gateways 145 and 147 for connecting the networks and detecting signals are installed between the local PSTN 144 and the Internet 146, and the Internet 146 and the local PSTN 148, respectively.
  • the VoIP gateways 145 and 147 serve as a gateway between the local PSTNs 144 and 148 and the Internet 146, respectively, and performs conversion of voice signals into digital data, compression of the converted digital data, and conversion of the compressed digital data into packet data which conform to an Internet protocol.
  • the VoIP gateways 145 and 147 decompress digital data received through the Internet 146 and convert the decompressed digital data into voice signals to be used in the PSTNs 144 and 148.
  • an object of the present invention to provide an Internet switching service method allowing extraction of a telephone or facsimile number or a post receiving address at which a receiver can receive a telephone call or a post through the Internet by using an ID unique to the receiver. Also, it is another object of the present invention to provide an
  • an Internet switching service system which enables telephone communications through the Internet by the same conventional method by using the ID unique to a receiver when the number of a handset of the receiver has changed or a new number has been added. Also, it is yet still another object of the present invention to provide an Internet switching service system which can receive postal address data corresponding to the ID through the Internet by reading the ID from a predetermined position of a post, on which the ID of the receiver is written, using a text input means. Accordingly, to achieve the above objects, there is provided an
  • Internet switching service method comprising the steps of (a) receiving an ID of a receiver which is sent by a subscriber, (b) searching a data base where a plurality of IDs and receiving address data of the IDs are previously stored, for receiving address data corresponding to the IDs, and (c) sending the searched receiving address data to the subscriber.
  • the ID is one selected from a group consisting of an email address or a communications ID.
  • an Internet switching service method for providing an Internet switching service to a subscriber connected to the Internet to make an Internet telephone call by using an ID of a receiver, which comprises the steps of (a) inputting the ID of a receiver who the subscriber wishes to communicate with, (b) searching a data base where a plurality of IDs and communications address data of the IDs are previously stored, for communications address data corresponding to the Ids, (c) sending the searched communications address data to the subscriber, and (d) the subscriber performing a telephone call, a facsimile transmission or sending a post by using the searched communications address data.
  • the method further comprises a step of (e) when the telephone call is failed in the step (d), making telephone calls in order using telephone numbers having subsequent priorities.
  • the method further comprises a step of (p-a-1 ), prior to the step (a), receiving at least one communications address data of the subscriber through the Internet and mapping the received communications address data to an ID that the subscriber desires to store the ID and the communications address data mapped to the ID on a predetermined data base.
  • the communications address data is one selected from a group consisting of a telephone number and an IP address.
  • the step of (p-a-1 ) comprises a step of storing information on a computer-telephone integrated server managing telephone communications in each of areas together with communications address data corresponding to the ID on data base. Also, it is preferred in the present invention that the step (d) comprises a step of the subscriber performing telephone communications by using the searched communications address data through a computer- telephone integrated server having a VoIP gateway.
  • an Internet switching service method for providing an Internet switching service to a subscriber connected to the Internet to make an Internet telephone call by using an ID of a receiver, which comprises the steps of (a) receiving a voice signal generated as the subscriber speaks the ID of a receiver with whom the subscriber wishes to communicate, (b) extracting the ID from the received voice signal by using a predetermined voice recognition method, (c) transmitting the extracted ID through a web server, (d) searching mapping data base included in a switching service providing server for communications address data corresponding to the ID and information on a computer-telephone integrated server managing an area of a receiver, and (e) transmitting the searched communications address data and the information on the computer-telephone integrated server through the web server.
  • an Internet switching service method for providing an Internet switching service to a subscriber connected to the Internet to make an Internet telephone call by using an ID of a receiver, which comprises the steps of (a) receiving dialing data generated as the subscriber dials the ID of a receiver with whom the subscriber wishes to communicate, (b) extracting the ID by decoding the received dialing data, (c) transmitting the extracted ID through a web server, (d) receiving the ID from a switching service providing server and searching data base for communications address data corresponding to the received ID and information on a computer-telephone integrated server managing an area of a receiver, and (e) transmitting the searched communications address data and the information on the computer-telephone integrated server through the web server.
  • an Internet switching service method comprising the steps of (a) a server computer of a post office inputting the ID of a receiver indicated on a predetermined outer portion of a post by using a character input means and transmitting the ID by using a web server included in the post office server computer through the Internet, (b) a switching service server receiving the ID through the Internet, (c) the switching service server searching data base where IDs of subscribers and post receiving address data corresponding to the IDs are previously stored, for post receiving address data corresponding to the received ID, and (d) transmitting the searched post receiving address data to the post office server computer.
  • an Internet switching service system for providing an Internet switching service to a subscriber connected to the Internet to make an Internet telephone call by using the ID of a receiver, which comprises a data base where a plurality of IDs and communications address data corresponding to the IDs are previously stored, and a switching service providing server for receiving an ID of a receiver that the subscriber transmits, searching the data base for communications address data corresponding to the ID, and transmitting the searched communications address data to the subscriber.
  • the switching service providing server comprises a web server connected to the Internet for transmitting and receiving data, a new subscription management portion for receiving subscriber information from a new subscriber through the web server, assigning an ID and password to the new subscriber, and storing the subsc ⁇ ber information in a predetermined data base and managing the stored subscriber information, a subscriber approving portion for receiving the ID and password from a user connected to the web server and checking whether the user is a subscriber, a telephone number registration portion for inputting, adding, deleting and modifying a telephone number at which each subscriber wishes to receive a telephone call, and determining whether there is a change in a telephone number and the priority in telephone connection when the subscriber moves to another place or the telephone number has changed, and a receiver information providing portion for receiving an ID of a receiver and searching the data base and transmitting a number assigned by the receiver among the registered telephone numbers corresponding to the ID of the registered receiver through the web server when a caller tries to make a telephone call to the receiver
  • the system further comprises a computer-telephone integrated server for performing voice guidance so that a subscriber using an ordinary telephone can connect the switching service providing server, receiving an ID of a receiver with whom the subscriber wishes to communicate and transmitting the received ID to the switching service providing server, and performing connection of telephone communications with the receiver according to the function of a predetermined VoIP gateway by using communications address data corresponding to the ID and information on the computer-telephone integrate server managing an area of the receiver.
  • a computer-telephone integrated server for performing voice guidance so that a subscriber using an ordinary telephone can connect the switching service providing server, receiving an ID of a receiver with whom the subscriber wishes to communicate and transmitting the received ID to the switching service providing server, and performing connection of telephone communications with the receiver according to the function of a predetermined VoIP gateway by using communications address data corresponding to the ID and information on the computer-telephone integrate server managing an area of the receiver.
  • the computer- telephone integrated server comprises a voice guide portion for providing a voice guide message to a subscriber, a telephone connection requesting portion for requesting the communications address data corresponding to the ID and information on the computer-telephone integrate server managing an area of a receiver through the web server and receiving the communications address data and the information on the computer- telephone integrate server, a VoIP gateway for performing telephone communications by using the communications address data corresponding to the ID and the information on the computer-telephone integrate server managing an area of a receiver, and a controller for controlling the voice guide portion to initialize voice guidance for the subscriber and the VoIP gateway to initialize voice communications.
  • the computer- telephone integrated server further comprises a voice recognition portion for receiving a voice signal generated as a subscriber speaks the ID of a receiver with who the subscriber wishes to communicate and extracting the ID from the received voice signal according to a predetermined voice recognition method.
  • the computer-telephone integrated server comprises a voice guide portion for providing a voice guide message to a subscriber, a decoding portion for decoding dialed data to extract an ID, a telephone connection requesting portion for requesting the communications address data corresponding to the ID and information on the computer-telephone integrate server managing an area of a receiver through the web server and receiving the communications address data and the information on the computer-telephone integrate server, a VoIP gateway for performing telephone communications by using the communications address data corresponding to the ID and the information on the computer-telephone integrate server managing an area of a receiver, and a controller for controlling the decoding portion to initialize decoding of the dialed data of the subscriber and the VoIP gateway to initialize voice communications.
  • an Internet switching service system comprising a character input apparatus for reading the ID of a post receiver from a predetermined area of the post, a post office server for inputting the ID and transmitting the input ID through the Internet, data base where a plurality of IDs of post receivers and post receiving address data of the IDs are previously stored, and a switching service providing server for receiving the ID of a post receiver, searching the data base for post receiving address data corresponding to the ID, and transmitting the searched post receiving address data to the subscriber.
  • FIG. 1A is a view for explaining a conventional Internet phone service method between computers
  • FIG. 1 B is a view for explaining a conventional Internet phone service method between a computer and a telephone
  • FIG. 1 C is a view for explaining a conventional Internet phone service method between telephones
  • FIG. 2 is a block diagram showing an Internet switching service system according to a preferred embodiment of the present invention
  • FIG. 3 is a block diagram showing an example of a service providing server
  • FIG. 4 is a block diagram showing an example of a CTI server adopting a voice recognition function
  • FIG. 5 is a block diagram showing an example of a CTI server which can support a telephone handset provided with only English alphabet keys;
  • FIG. 6 is a block diagram showing the structure of an Internet switching service system according to another preferred embodiment of the present invention.
  • an Internet switching service system includes a data base 202 and a switching service providing server 204.
  • the data base 202 contains a plurality of IDs (identifiers) and communications address data of the IDs.
  • the switching service providing server 204 receives an ID unique to a receiver that a subscriber transmits, searches the data base 202 for communications address data corresponding to the ID, and sends the searched communications address data to the subscriber.
  • the communications address data may include the number of a wired telephone, the number of a facsimile machine, or the number of a mobile phone.
  • the Internet switching service system includes computer-telephone integrated servers (CTI servers) 224 and 226 having a VoIP (voice over Internet protocol) function. Also, the CTI servers 224 and 226 are configured to control access to the switching service providing server 204 and to telephone communications.
  • CTI servers computer-telephone integrated servers
  • the CTI servers 224 and 226 receive the ID of a receiver who will receive voice guidance and communications or facsimile transmission and send the ID to the switching service providing server 204.
  • the Internet switching service system can be used when the computer 228 communicates with another computer 230 through the Internet 214, the wired telephone 206, the facsimile machine 207 or the mobile phone 208 communicates with anotherwired telephone 210, anotherfacsimile machine 211 or another mobile phone 2112 through the Internet 214, and a computer 228 communicates with the wired telephone 210, the facsimile machine 211 or the mobile phone 212 through the Internet 214.
  • the switching service providing server 204 includes a web server 302, a new subscription management portion 304, a telephone number registration portion 306, a subscriber approving portion 308, and a receiver information providing portion 310.
  • the data base 202 includes a subscriber information data base 202a and a CTI server information data base 202b.
  • the new subscription management portion 304 receives information on a new subscriber through the web server 302 by the new subscriber connected to the Internet 214 using a computer or a web phone, provides the new subscriber with an ID unique to the new subscriber, and stores and manages the information on the new subscriber on the subscriber information data base 202a. That is, a subscriber inputs his/her communications address data through the Internet 200.
  • the switching service providing server 204 receiving at least one communications address data of the subscriber maps the input communications address data to an ID that the subscriber wants, for example, an e-mail address or a communications ID and stores the ID and the communications address data mapped to the ID on the subscriber information data base 202a.
  • the subscriber when the subscriber makes a telephone call to a receiver using the wired telephone 206 or the mobile phone 208, or sends a facsimile to the receiver using the facsimile machine 207, one should know where a gateway managing telephone communications in each area is located.
  • a gateway managing telephone communications in each area when a subscriber wants to receive a telephone switching service through the wired telephones 206 and 210, the facsimile machines 207 and 211 or the mobile phones 208 and 212, information on the CTI servers 224 and 226 managing telephone communications in each area is preferably stored in the CTI server information data base 202b together with communications address data corresponding to the ID.
  • the communications address data may include wired telephone numbers, facsimile numbers or mobile phone numbers.
  • the telephone number registration portion 306 inputs, adds, deletes and modifies telephone numbers or facsimile numbers that the subscriber
  • the subscriber approving portion 308 receives an ID such as an e-mail address and a communications ID and a password from a usero connected to a server through the web server 302 and searches the subscriber information data base 202a to confirm whether the user connected to the server is one of approved subscribers. When the user connected to the server is confirmed to be one of approved subscribers, the subscriber approving portion 308 outputs a signal indicating approval of the5 user to the receiver information providing portion 310.
  • an ID such as an e-mail address and a communications ID and a password from a usero connected to a server through the web server 302 and searches the subscriber information data base 202a to confirm whether the user connected to the server is one of approved subscribers.
  • the subscriber approving portion 308 outputs a signal indicating approval of the5 user to the receiver information providing portion 310.
  • the receiver information providing portion 310 receives the ID of the receiver from telephone connection requesting portions 406 and 506 of CTI servers 40 and 50 and searches the subscribero information data base 202a and the CTI server information data base 202b for the number designated by the receiver among the registered numbers corresponding to the telephone ID of the registered receiver and information on the receiver stored at the CTI server and send them through the web server.
  • the receiver information providing portion 310 requests the subscriber to input a telephone number of a receiver and transmits the input telephone number through the web server 302.
  • the switching service providing sever 204 receives the receiver's ID0 that a subscriber transmits, searches the subscriber information data base 202a for communications address data corresponding to the ID, and transmits the searched communications address data to the subscriber.
  • an Internet switching method first, at least one communications address data of a subscriber is input through the Internet 200 and the input communications address data is mapped to one ID that a member wants so that the ID and the communications address data mapped to the ID are stored in data base 202.
  • the subscriber inputs the ID of a receiver who the subscriber wants to communicate with, for example, an e-mail address or communications ID of the receiver.
  • the switching service providing server 204 searches the data base 202 where a plurality of IDs and communications address data of the IDs are previously stored for communications address data corresponding to the ID and sends the searched address data to the subscriber.
  • the subscriber performs telephone communications using the searched communications address data. If the telephone communications fails, it is preferable that telephone communications is performed in order using telephone numbers having next priority.
  • the subscriber When the subscriber wants to communicate or send a facsimile through the wired telephones 206 and 210, the mobile phones 208 and 212, or the facsimile machines 207 and 211 , he/she inputs the ID of a receiver who will receive a telephone call or facsimile transmission, for example, an e-mail address or communications ID of the receiver.
  • the subscriber performs a telephone call using the searched communications address data, for example, a wired telephone number, a facsimile number or a mobile phone number, through a CTI server having a VoIP gateway. If the telephone call fails, it is preferable that telephone communications are performed in order using telephone numbers having subsequent priorities.
  • the CTI servers 224 and 226 may include a voice recognition function. Referring to FIG. 4, the CTI server 40 includes a voice guiding portion 402, a voice recognition portion 404, the telephone requesting portion 406, a web server 408, a VoIP gateway 410, and a controller 412.
  • the voice guiding portion 402 provides a subscriber with a voice guidance message.
  • the subsc ⁇ ber speaks the ID of a receiver who the subscriber wants to talk with, such as an e-mail address or communications ID, according to the voice guidance message.
  • the voice recognition portion 404 receives a voice signal generated as the subscriber speaks the ID of the receiver and extracts the ID from the received voice signal according to a predetermined voice recognition method.
  • a voice recognition technology is adopted and widely used as a guiding method to provide information in some companies, such as banks or security companies.
  • the telephone connection requesting portion 406 requests communications address data corresponding to the ID and information on the CTI server managing the area where the receiver is located by transmitting the extracted ID through the web server 408.
  • the switching service providing server 204 searches the data base 202 connected thereto for the communications address data corresponding to the ID and the information on the CTI server managing the receiver's area, and transmits the searched data and information through the web server 302.
  • the telephone connection requesting portion 406 of the CTI server 40 receives the communications address data and the information on the CTI server through the web server 408.
  • the VoIP gateway 410 performs telephone communications using the communications address data corresponding to the ID and the information of the CTI server managing the area where the receiver is located.
  • the controller 412 controls the voice guiding portion 402 to begin voice guidance for the subscriber and the VoIP gateway 410 to begin voice communications.
  • the CTI server 50 includes a voice guiding portion 502, a decoding portion 504, a telephone connection requesting portion 506, a web server 508, a VoIP gateway 510, and a controller 512.
  • the voice guiding portion 502 provides a voice guidance message to a subscriber.
  • the subscriber dials the ID of a receiver using a telephone handset having alphabet input keys according to the voice guidance message.
  • the telephone handset is provide with 26 English alphabet input buttons, 10 numerical buttons and four special character buttons such as "@", ".”, "*", and "#", making a total of 40 buttons.
  • the telephone handset is devised to be capable of converting English alphabet signals input by the subscriber to a combination of the general numbers (0 ⁇ 9) and the special characters that the CTI server 50 can recognize and outputting a signal.
  • the telephone handset can be easily manufactured by one skilled in the art to which the present invention pertains. Thus, e-mail addresses or IDs can be easily input using the above telephone handset.
  • the decoding portion 504 receives dialing data generated as the subscriber dials the ID of the receiver and decodes the dialing data to extract the ID.
  • the telephone connection requesting portion 506 requests communications address data corresponding to the ID and information of the CTI server managing the area where the receiver is located by transmitting the extracted ID through the web server 508.
  • the switching service providing server 204 searches the data base 202 connected thereto for the communications address data corresponding to the ID and the information on the CTI server managing the receiver's area, and transmits the searched data and information through the web server 302.
  • the telephone connection requesting portion of the CTI server (not shown) in a receiver's region with the same structure of the CTI server 50 receives the communications address data and the information on the CTI server 50 through the web server.
  • the VoIP gateway 510 performs telephone communications using the communications address data corresponding to the ID and the information of the CTI server managing the area where the receiver is located.
  • the controller 512 controls the decoding portion 504 to begin decoding of dialing data of the subscriber, and controls the VoIP gateway 510 to begin voice communications.
  • the CTI servers 224, 226, 40 and 50 perform voice guidance so that a user using any ordinary telephone can access the service providing server 204, receive input of the ID of a receiver who the user wishes to make communications and send the received ID to the service providing server 204, and connect the telephone communications with a receiver according to the function of a predetermined VoIP gateway by using communications address data corresponding to the ID and information of the CTI server managing the area where the receiver is located.
  • a conventional wired telephone or mobile telephone may be used. That is, since the three English alphabet, including the dot (".”), are assigned to each of nine numeric buttons of the conventional wired telephone or mobile telephone, a subscriber presses numeric buttons (1 , 2, 3, ..., 0) and special function buttons (*, #, etc.) of the conventional telephone based on a predetermined rule.
  • the decoding portion 504 of the CTI server 50 can decode the input dialing data into the English alphabet. For example, input general numerals are processed according to the conventional method.
  • the decoding portion 504 decodes dialing data generated by dialing according to the above rule to extract the ID.
  • an ID such as an email address or communications ID of a subscriber which is easy to remember is used as the ID for telephone communications, facsimile transmission, or sending a post
  • the address for telephone communications, facsimile transmission, or sending a post can be extracted through the Internet without checking the changed number of the handset or facsimile machine when the number of the communications handset or IP address of the subscriber or the location of the subscriber has changed so that a different handset is used for communications.
  • the subscriber need not notice the changed telephone number to all others who will make a telephone call to the subscriber by using the Internet switching service system of the present invention. Also, when the subscriber uses ones' email address as the ID for telephone communications, the email address can also be used as the telephone ID.
  • an Internet switching service system includes an OCR (optical character reader) apparatus 602, a post office server computer 604, an Internet switching service service providing server 608, data base 610, and a printer 612.
  • OCR optical character reader
  • post office server computer 604 and the Internet switching service service providing server 608 are connected through the Internet 606.
  • the OCR apparatus 602 which is one of a character input apparatus reads ID_Written such as an email address or communications ID of a receiver of a post manually written or printed on a predetermined position on the post.
  • ID_Written is preferably written in a predefined area on a post such as an area for inputting a zip code. Since the performance of the character recognition is quite superior these days, the ID_Written can be accurately read without any special problems.
  • the post office server computer 604 receives the ID_Written from the OCR apparatus 602 and transmits the received ID_Written to the Internet switching service server 608 through the Internet 606.
  • the Internet switching service server 608 receiving the ID_Written through the Internet 606 searches the data base 610 where the ID_Written of a subscriber and the post receiving address data corresponding to the ID_Written are previously stored for the post receiving address data corresponding to the received ID_Written. Also, the Internet switching service server 608 transmits the searched post receiving address data (Address_Destination) through the Internet 606 to the post office server computer 604.
  • the post office server computer 604 outputs the post receiving address data to the printer 612.
  • the printer 612 prints the post receiving address data on the post.
  • a subscriber can extract the post receiving address data of a receiver through the Internet by using the ID of the receiver.
  • the subscriber can transmit a post without memorizing the post receiving address of the receiver.
  • the receiver of the post as another subscriber can modify his/her post receiving address registered on the data base by using the Internet switching service system to change his/her address to receive a post.
  • the subscriber does not need to inform every subscriber who may send posts to him/her of the changed post receiving address.
  • the Internet switching service system according to the present invention may be realized by a program executed on a personal computer or a server computer. Program codes and code segments constituting the above program can be easily created by computer programmers in the field to which the present invention pertains.
  • the program can be stored on a recording medium which is readable/recordable on a computer.
  • the recording medium includes a magnetic recording medium, an optical recording medium and a carrier wave medium.
  • the Internet switching service system and method according to the present invention provide subscribers with easy and upgraded communications services through the Internet.

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Abstract

Procédé pour service de commutation sur Internet utilisant un identificateur qui comporte des caractères pouvant être facilement mis en mémoire tels qu'une adresse de courrier électronique ou une identification de communication, en tant qu'identificateur unique pour les appels téléphoniques, les transmissions par télécopieur ou les envois postaux. Ledit procédé permettant de fournir un service de commutation sur Internet à un abonné connecté à l'Internet (214) pour que ce dernier puisse effectuer des appels téléphoniques par Internet en utilisant l'identification d'un destinataire comporte (a) la saisie de l'identification d'un destinataire avec lequel l'abonné désire entrer en communication, (b) l'exploration d'une base de données (202) contenant en mémoire une pluralité d'identifications et de données d'adresse de communication de ces identifications, pour trouver les données d'adresse de communication correspondant à l'identification, (c) l'envoi des données d'adresse de communication trouvées à l'abonné et (d) l'exécution par l'abonné d'un appel téléphonique, d'une transmission par télécopieur ou de l'envoi d'un courrier postal à l'aide des données d'adresse de communication trouvées. En outre, le destinataire du courrier, en tant qu'autre abonné, peut modifier son adresse de réception postale enregistrée dans la base de données en utilisant ledit système de service de commutation sur Internet pour modifier son adresse postale. Par conséquent, l'abonné n'a pas besoin d'informer tous les autres abonnés qui peuvent lui envoyer du courrier de son changement d'adresse postale.
PCT/KR2000/000932 2000-02-25 2000-08-21 Procede et systeme de commutation telephonique sur internet WO2001063861A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU74542/00A AU7454200A (en) 2000-02-25 2000-08-21 Internet phone switching method and internet phone switching system

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
KR2000/9266 2000-02-25
KR20000009266 2000-02-25
KR10-2000-0030787A KR100404137B1 (ko) 2000-02-25 2000-06-05 인터넷 교환 서비스 방법 및 인터넷 교환 서비스 시스템
KR2000/30787 2000-06-05

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KR (1) KR100404137B1 (fr)
CN (1) CN1358384A (fr)
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KR100487571B1 (ko) * 2002-11-04 2005-05-03 엘지전자 주식회사 ＶｏＩＰ 게이트웨이의 음성 안내 장치 및 그 운용 방법
KR100645525B1 (ko) * 2002-11-29 2006-11-13 주식회사 유시드 통합 통신 아이디 제공 시스템 및 그 방법
DE102004047352B4 (de) * 2004-09-29 2006-07-06 Siemens Ag Kommunikationssystem, Nachrichtenverarbeitungsrechner und Verfahren zum Verarbeiten einer Nachricht
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KR100772198B1 (ko) * 2006-09-29 2007-11-01 한국전자통신연구원 평생주소 식별정보를 이용한 우편 서비스 시스템 및 그방법
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KR20000054413A (ko) 2000-09-05

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