TW201433480A - Vehicle maintenance reminding method and device - Google Patents

Abstract

The invention provides a vehicle maintenance reminding method and device, wherein the method comprises: receiving a vehicle condition information uploaded by a vehicle; judging if the vehicle condition information meets a preset maintenance reminding condition; confirming the service time and/or the service category with a dealer when the vehicle condition information meets the maintenance reminding condition, then sending a vehicle maintenance reminding notification to the vehicle, the vehicle maintenance reminding notification comprises a recommended time of the appointment and/or a recommended service category of the appointment and/or a recommended dealer of the appointment. This invention enables judging if it is needed to remind the vehicle to go to a dealer for maintenance based on the vehicle condition information, it's not only effectively prevent the vehicle owner from forgetting to maintain the vehicle but also has preferable accuracy and time efficiency of the reminding.

Description

Vehicle maintenance reminding method and device

The invention relates to a vehicle maintenance reminding method and device, in particular to a vehicle maintenance reminding reservation method and device based on cloud computing.

In the process of daily use of the car, it is difficult for the owner to avoid the maintenance of the vehicle, and as the time of using the car and the number of miles traveled by the vehicle increase, the maintenance of various vehicles is gradually increased. However, in the process of using the car, the owner will inevitably forget when it is necessary to maintain the vehicle, causing the vehicle to malfunction, affecting the normal use of the car, and even life-threatening.

In the prior art, the maintenance reminder for the owner vehicle is notified to the owner by telephone or text message by the staff of the 4S shop. However, the staff of the 4S shop can only judge whether the vehicle needs to be maintained by means of estimation (for example, estimating the driving kilometers of the vehicle), and then notify the owner when the maintenance is needed. In this way, not only the accuracy and timeliness of the reminder are low, but the staff of the 4S shop may also cause a forgotten reminder.

In order to solve the above technical problem, an object of the present invention is to provide a vehicle maintenance reminding method and apparatus, which can receive vehicle condition information of a vehicle through a server to determine whether it is necessary to remind the vehicle to perform maintenance, so that the vehicle needs to be performed. When curing, remind the owner of the vehicle in time to increase the accuracy and timeliness of the reminder.

Correspondingly, the vehicle maintenance reminding method of the first embodiment of the present invention includes: S1, receiving vehicle condition information uploaded by the vehicle; S2, determining whether the vehicle condition information satisfies a preset maintenance reminding condition, and when the vehicle When the condition information meets the preset maintenance reminding condition, the service time and/or the service type is confirmed with the dealer; S3, sending a maintenance reminder notification to the vehicle, the maintenance reminder notification including the recommended appointment time, and/or recommendation The type of service you have booked, and/or the dealer who recommended the appointment.

As a further improvement of the present invention, the recommended appointment time is a preset time condition that satisfies the owner of the vehicle.

As a further improvement of the present invention, the service type of the recommended reservation includes a project to be cured or a repaired item or a replaced part name.

As a further improvement of the present invention, the dealer who recommends the appointment includes a dealer or a vehicle owner-defined dealer initially set up by the vehicle, and/or a recommended dealership selected according to the geographical location information of the vehicle.

As a further improvement of the present invention, the screening method of the “recommended dealer according to the geographical location information of the vehicle” includes: receiving current geographic location information of the vehicle; and obtaining corresponding corresponding within the preset range according to the geographical location information. Dealer; based on the distance between the vehicle and the dealer and the speed of the vehicle, estimate the time required for the vehicle to arrive at the dealer, and use the reserve dealer with the least time required as the recommended dealer.

As a further improvement of the present invention, the screening method of the “recommended dealer according to the geographical location information of the vehicle” includes: receiving current geographic location information of the vehicle; and obtaining corresponding corresponding within the preset range according to the geographical location information. Dealer; based on the distance between the vehicle and the dealer and the speed of the vehicle, estimate the time required for the vehicle to arrive at the dealer, and filter out the undetermined dealer; make an appointment according to the time required for the vehicle to arrive at the dealer and the free time of the dealer's feedback. Service time, filter out the recommended dealers.

As a further improvement of the present invention, after the step S3, the method further includes: S4, receiving a reservation request sent by the vehicle, where the reservation request includes a reservation time And scheduling the dealer; S5, setting the appointment reminding time according to the reservation time, the current geographical location information of the vehicle, the preset reservation condition, and the estimated time when the vehicle arrives at the reserved dealer, and reaching the reservation reminding time at the current time. At the time, an appointment reminder is sent to the vehicle.

As a further improvement of the present invention, the reservation reminder includes geographical location information of the dealer, and the method further includes: setting a navigation path according to the current geographical location information of the vehicle and the geographical location information of the dealer.

As a further improvement of the present invention, the method further includes: receiving and storing vehicle maintenance state information uploaded by the dealer terminal, the vehicle maintenance state information including at least one of: a maintenance history, a maintenance current state, and a to be performed. Maintenance project.

As a further improvement of the present invention, the vehicle condition information includes: the number of kilometers traveled, and/or vehicle component error information.

As a further improvement of the present invention, the vehicle condition information includes status information of the vehicle component.

As a further improvement of the present invention, the method further comprises diagnosing whether the vehicle requires repair or replacement of the component based on the status information of the vehicle component, and if so, meeting the preset maintenance reminder condition.

Correspondingly, the vehicle maintenance reminding device of the first embodiment of the present invention includes: a receiving module, configured to receive vehicle condition information uploaded by the vehicle; and an analysis module, configured to determine whether the vehicle condition information meets a preset maintenance reminding condition And when the vehicle condition information meets the preset maintenance reminding condition, the service time and/or the service type is confirmed with the dealer; the maintenance reminding module is configured to send a maintenance reminding notice to the vehicle, where the maintenance reminding notice includes a recommended appointment The time, and/or the type of service recommended for the appointment, and/or the dealer who recommended the appointment.

As a further improvement of the present invention, the recommended appointment time is a preset time condition that satisfies the owner of the vehicle.

As a further improvement of the present invention, the service type of the recommended reservation includes a project to be cured or a repaired item or a replaced part name.

As a further improvement of the present invention, the dealer who recommends the appointment includes a dealer or a vehicle owner-defined dealer initially set up by the vehicle, and/or a recommended dealership selected according to the geographical location information of the vehicle.

As a further improvement of the present invention, the maintenance reminding module is further configured to: receive current geographic location information of the vehicle; and obtain, according to the geographic location information, a corresponding dealer within the preset range; according to the relationship between the vehicle and the dealer The distance and speed, the estimated time required for the vehicle to arrive at the dealership, and the reservable dealer with the least time required as the recommended dealer.

As a further improvement of the present invention, the maintenance reminding module is further configured to: receive current geographic location information of the vehicle; and obtain, according to the geographic location information, a corresponding dealer within the preset range; according to the relationship between the vehicle and the dealer The distance and the speed of the vehicle are estimated, and the time required for the vehicle to arrive at the dealership is estimated, and the dealer to be determined is screened; the recommended dealer is selected according to the time required for the vehicle to arrive at the dealership and the free available service time for the dealer to be determined.

As a further improvement of the present invention, the vehicle maintenance reminding device further includes: a reservation module, configured to receive a reservation request sent by the vehicle, the reservation request includes a reservation time and a reservation dealer; and an appointment reminding module, configured to Determining the appointment time, the current geographical location information of the vehicle, the preset reservation condition, and the estimated time when the vehicle arrives at the reserved dealer, setting the appointment reminding time, and sending the reservation reminder to the vehicle when the current time reaches the reservation reminding time .

As a further improvement of the present invention, the appointment reminder includes geographic location information of the dealer.

As a further improvement of the present invention, the vehicle maintenance reminding device further includes: an information module, configured to receive and store vehicle maintenance state information uploaded by the dealer terminal, where the vehicle maintenance state information includes at least one of the following: maintenance history , to maintain the current state, and the maintenance projects that will be carried out.

As a further improvement of the present invention, the vehicle condition information includes: the number of kilometers traveled, and/or vehicle component error information.

As a further improvement of the present invention, the vehicle condition information includes status information of the vehicle component.

As a further improvement of the present invention, the maintenance reminding module is further configured to: diagnose whether the vehicle needs to be repaired or replaced according to the state information of the vehicle component, and if necessary, meet a preset maintenance reminding condition.

Compared with the prior art, the invention can determine whether it is necessary to remind the vehicle to the dealer to carry out maintenance by using the vehicle condition information of the vehicle, which not only effectively avoids the owner forgetting to maintain the vehicle, but also has the accuracy and timeliness of the reminder.

10‧‧‧ Vehicles

20‧‧‧ server

30‧‧‧ Terminal

100‧‧‧ receiving module

200‧‧‧Analysis module

300‧‧‧ Maintenance reminder module

400‧‧‧Reservation Module

500‧‧‧Reservation reminder module

600‧‧‧Information Module

S1~S5‧‧‧Steps

1 is a system architecture diagram of a vehicle maintenance reminding system according to an embodiment of the present invention; FIG. 2 is a flowchart of a vehicle maintenance reminding method according to an embodiment of the present invention; and FIG. 3 is a vehicle maintenance reminding device according to an embodiment of the present invention. Module diagram.

The present invention will be described in detail below in conjunction with the embodiments shown in the drawings. However, the embodiments are not intended to limit the invention, and the structural, method, or functional changes made by those skilled in the art in accordance with the embodiments are included in the scope of the present invention.

As shown in FIG. 1, in an embodiment of the present invention, the vehicle maintenance reminding system includes a vehicle 10, a server 20 that communicates with the vehicle, and a dealer terminal that communicates with the server 20.

The vehicle 10 includes a communication module and a GPS navigation module, and the communication The module can be connected to the server 20 via a wireless network (for example, a 3G wireless communication network) to upload vehicle condition information of the vehicle and receive a maintenance reminder notification, an appointment reminder notification, and the like issued by the server 20. The GPS navigation module may set a navigation path according to geographic location information of the vehicle and geographic location information of the dealer. Preferably, the vehicle condition information of the vehicle may include the number of kilometers traveled by the vehicle, and/or error information of the vehicle component, and/or status information of the vehicle component, and the like.

The dealer terminal may be a communication terminal such as a personal computer device or a handheld mobile terminal, and may be connected to the server 20 through a wireless network or a wired network, and upload reservation confirmation information, vehicle maintenance status information, service bill, and the like to the server. Preferably, the vehicle maintenance status information includes at least a maintenance history, or a maintenance current status, or a maintenance item to be performed.

The server 20 can receive and save the vehicle condition information, the reservation request, and the like uploaded by the vehicle, and can also save the reservation confirmation information, the vehicle maintenance status information, the service bill, and the like uploaded by the dealer terminal. In addition, the server 20 can also save preset maintenance reminding conditions, preset time conditions of the owner, geographical location information of the dealer, and the like. The server 20 will be specifically described below with reference to FIGS. 2 and 3.

As shown in FIG. 2, in the first embodiment of the present invention, the vehicle maintenance reminding method includes: S1, receiving vehicle condition information uploaded by a vehicle; wherein the vehicle condition information includes a number of kilometers traveled by the vehicle, and/or a vehicle part. Error information, and/or status information of vehicle parts, etc. The vehicle may be connected to the server 20 through its communication module, uploading the number of kilometers traveled by the vehicle in real time, and/or vehicle part error information, and/or status information of the vehicle component; After the preset time, the communication module is connected to the server, and the vehicle condition information of the vehicle is uploaded, and the server 20 stores the vehicle condition information after receiving the vehicle condition information of the vehicle.

S2: determining whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets a preset maintenance reminding condition, confirming the service time and/or the service type with the dealer; S3. The utility model is configured to send a maintenance reminder notification to the vehicle, where the maintenance reminder notification includes a time for recommending the appointment, and/or a service type of the recommended appointment, and/or a dealer who recommends the appointment.

The preset maintenance reminding condition may be set by the manufacturer in the server when the vehicle leaves the factory; or may be set by the service dealer in the server; or may be set by the owner in the server. For example, the manufacturer can set the maintenance reminder condition in the server: the vehicle needs to be maintained every 5,000 kilometers, and the maintenance reminder is required to be sent 500 kilometers ahead of time, that is, when the server receives the vehicle, the number of kilometers traveled reaches 4500 kilometers. At that time, it can be judged that a maintenance reminder needs to be performed, and a reminder notification is sent to the vehicle. Of course, the maintenance reminder condition can also be set directly to 4500 km. If the number of kilometers traveled by the vehicle does not reach 4,500 kilometers, the server may not send a maintenance reminder notification, and only continue to receive the number of kilometers traveled by the vehicle until the number of kilometers travel reaches 4,500 kilometers.

Preferably, the maintenance reminding notice includes an appointment suggestion to remind the owner to reserve the dealer for the service, and the owner does not know that the owner will come to the vehicle for maintenance, and the corresponding service preparation is not prepared. It may result in no idle staff or maintenance machine service owners, requiring the owner to wait and wasting the owner time. In addition, if the vehicle needs to be replaced, and the dealer needs time to pick up the part, the owner can only make a new appointment with the dealer, or park the vehicle at the dealer until the dealer informs the dealer. Picking up the car not only wastes the owner's time, but also increases the cost of the vehicle owner's maintenance of the vehicle.

It is worth mentioning that the reservation suggestion may include the time for recommending the appointment to the owner, and the time of the recommended appointment is the time to meet the preset time condition of the owner. For example, the preset condition of the owner is weekend, morning. The recommended time for the appointment may be 10 am on Saturday. In this way, when the owner receives the reservation proposal, he or she simply needs to confirm the appointment proposal and can send a reservation request. There is no need to spend a lot of time setting up to adjust the appointment request.

The appointment proposal may also include the type of service and details of the recommended appointment, such as maintenance Projects, parts repairs, etc., especially for component repairs, the appointment proposal may also include the name of the part that needs to be repaired or replaced. The error information of the vehicle components can be obtained by the sensors of the various components on the vehicle and uploaded to the server. Of course, the vehicle owner can also determine whether the vehicle needs to be repaired or replaced with a remote diagnosis after obtaining the status information of the vehicle component, and if so, the preset maintenance reminding condition is met. The status information of the vehicle components can also be obtained by sensors of various components on the vehicle and uploaded to the server.

The appointment suggestion may also include a dealer who recommends the reservation, the recommendation may provide two dealers for the owner to select, one of which is the dealer or the owner-defined dealer of the initial setting of the vehicle, for example, the initial setting of the vehicle is generally the owner of the vehicle. The dealer, and the dealer's custom dealer is a dealer that is customized according to the owner's needs, such as the current residence of the owner, the price/performance recognized by the owner. The second is a recommended dealer screened based on the geographical location of the vehicle. Of course, in other embodiments, the recommendation may also recommend only one dealer, for example, only a dealer-defined dealer.

The screening method for the recommended dealers screened according to the geographical location information of the vehicle includes: receiving the current geographical location information of the vehicle; specifically, acquiring the geographical location information of the vehicle through the GPS navigation module on the vehicle, and acquiring the geographic location of the vehicle Location information is transmitted to the server.

Obtaining a corresponding dealer in the preset range according to the geographical location information; specifically, after obtaining the geographical location information of the vehicle, the server may use the geographic location of the vehicle as the center of the circle and obtain the preset range (if the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.

According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer. Specifically, the server calculates the distance between the current geographic location and each dealer, and according to the information such as the speed of the vehicle and the road condition, the estimated vehicle arrives at each dealer separately. How much time is needed. A reservable dealer with the least amount of time required is the recommended dealer.

The screening method may further include: receiving current geographic location information of the vehicle; specifically, acquiring geographic location information of the vehicle by using a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.

Obtaining a corresponding dealer in the preset range according to the geographical location information; specifically, after obtaining the geographical location information of the vehicle, the server may use the geographic location of the vehicle as the center of the circle and obtain the preset range (if the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.

According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the undetermined dealer is selected; specifically, the server calculates the distance between the vehicle from the current geographic location to each dealer, and Based on information such as speed and road conditions, it is estimated how long it will take for each vehicle to arrive at each dealer. And screening out the dealer whose time reaches the preset condition is a pending dealer, for example, the required time is less than 30 minutes, or the required time is less than the average required time, and the like.

Filter out the recommended dealers based on the time required and the free available appointment time for the dealer's feedback. Specifically, the server obtains the idle available service time of the pending dealer from the pending dealer system, and selects the recommended dealer according to the required time. For example, the time to dealer A is 20 minutes, but the time for A dealer to reserve the service is 2 days, the time to dealer B is 40 minutes, but the time for B dealer to reserve the service is 1 hour. After that, the B dealer is used as the recommended dealer by weight comparison.

Of course, the owner can also fully customize the appointment request.

S4. Receiving a reservation request sent by the vehicle, where the reservation request includes a reservation time and a reservation dealer; wherein, after the receiving the reservation request sent by the vehicle, the method further includes: sending the reservation request to the dealer terminal, and receiving The dealer terminal Feedback confirmation of the reservation. Of course, if the dealer cannot provide the corresponding service at the appointment time in the owner reservation request, the server may also upload the suggested reservation proposal to the server 20, and the server sends the reservation proposal to the vehicle after receiving the reservation proposal of the dealer. In order for the owner to confirm and update the reservation time stored in the server after the owner confirms.

S5. Set an appointment reminding time according to the reservation time, the current geographical location information of the vehicle, a preset reservation condition, and an estimated time when the vehicle arrives at the reserved dealer, and send an appointment reminder when the current time reaches the reservation reminding time. To the vehicle. Specifically, it can be set at 5:00 in the morning to transfer all the appointments of the day, find the geographical location information of the corresponding vehicle and reserve the dealer; and calculate the estimated time of the corresponding vehicle to arrive at the reserved dealer to determine whether it should be in the present Time to remind. For example, if a vehicle is scheduled to be repaired at 9:00 on Sunday, if it is calculated at 6:00 on the same day, it will take 1 hour to drive the reserved dealer, and the preset reservation condition is 15 minutes in advance to arrive at the reserved dealer. Remind the owner to start, and by 7:00 on the same day, it is calculated that the vehicle is 1 hour away from the reserved dealer, and the preset reservation condition is 15 minutes in advance to arrive at the reserved dealer, then the appointment reminder time is set to 7:45. After receiving the reservation reminder through the communication module, the vehicle may display the reservation reminder through a display connected to the communication module. Of course, the reservation reminder may also be broadcasted through a voice device connected to the communication module. Preferably, the content in the reservation reminder includes geographic location information of the dealer, and the method further includes setting, according to the current geographical location information of the vehicle collected by the GPS navigation module of the vehicle and the geographical location information of the dealer included in the reservation reminder. Navigation path. In order to make the owner more convenient, fast and accurate to reach the dealer.

It is worth mentioning that after the owner delivers the vehicle to the dealer for maintenance, the dealer can upload the vehicle maintenance status information and/or service bill to the server through the dealer terminal. The server receives and stores the vehicle maintenance status information and/or service bill for the vehicle owner to view the vehicle maintenance status information and/or service bill through terminal 30 (see FIG. 1). The terminal can be a communication terminal such as a personal computer device or a handheld mobile terminal. The server 20 can be connected via a wireless network or a wired network. The dealer terminal is a dealer management system (DMS), and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current state, and a maintenance project to be performed. Preferably, the dealer management system uploads vehicle maintenance status information to the server via a Dealer Interconnect System (DCS).

As shown in FIG. 3, in the first embodiment of the present invention, the vehicle maintenance reminding device is the server, which includes: a receiving module 100, configured to receive vehicle condition information uploaded by a vehicle; wherein the vehicle condition information includes The number of kilometers traveled by the vehicle, and/or vehicle part error information, and/or status information of the vehicle components, and the like. The vehicle may be connected to the server 20 through its communication module, and upload the number of kilometers traveled by the vehicle, and/or vehicle part error information, and/or status information of the vehicle component in real time; After the preset time, the communication module is connected to the server, and the vehicle condition information of the vehicle is uploaded, and the server 20 stores the vehicle condition information after receiving the vehicle condition information of the vehicle.

The analysis module 200 is configured to determine whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets the preset maintenance reminding condition, confirm the service time and/or the service type with the dealer.

The maintenance reminder module 300 is configured to send a maintenance reminder notification to the vehicle, the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.

The preset maintenance reminding condition may be set by the manufacturer in the server when the vehicle leaves the factory; or may be set by the service dealer in the server; or may be set by the owner in the server. For example, the manufacturer can set the maintenance reminder condition in the server: the vehicle needs to be maintained every 5,000 kilometers, and the maintenance reminder is required to be sent 500 kilometers ahead of time, that is, when the server receives the vehicle, the number of kilometers traveled reaches 4500 kilometers. At that time, it can be judged that a maintenance reminder needs to be performed, and a reminder notification is sent to the vehicle. Of course, the maintenance reminder condition can also be set directly to 4500 km. If the number of kilometers traveled by the vehicle does not reach 4,500 kilometers, The server may not send the maintenance reminder notice, and only continue to receive the number of kilometers traveled by the vehicle until the number of kilometers travel reaches 4,500 kilometers.

Preferably, the maintenance reminding notice includes an appointment suggestion to remind the owner to reserve the dealer for the service, and the owner does not know that the owner will come to the vehicle for maintenance, and the corresponding service preparation is not prepared. It may result in no idle staff or maintenance machine service owners, requiring the owner to wait and wasting the owner time. In addition, if the vehicle needs to be replaced, and the dealer needs time to pick up the part, the owner can only make a new appointment with the dealer, or park the vehicle at the dealer until the dealer informs the dealer. Picking up the car not only wastes the owner's time, but also increases the cost of the vehicle owner's maintenance of the vehicle.

It is worth mentioning that the reservation suggestion may include the time for recommending the appointment to the owner, and the time of the recommended appointment is the time to meet the preset time condition of the owner. For example, the preset condition of the owner is weekend, morning. The recommended time for the appointment may be 10 am on Saturday. In this way, when the owner receives the reservation proposal, he or she simply needs to confirm the appointment proposal and can send a reservation request. There is no need to spend a lot of time setting up the appointment request.

The appointment proposal may also recommend the type and details of the service to be reserved, such as maintenance items, component repairs, etc., particularly component repairs, which may include the name of the part that needs to be repaired or replaced. The error information of the vehicle components can be obtained by the sensors of the various components on the vehicle and uploaded to the server. Of course, the vehicle owner can also determine whether the vehicle needs to be repaired or replaced with a remote diagnosis after obtaining the status information of the vehicle component, and if so, the preset maintenance reminding condition is met. The status information of the vehicle components can also be obtained by sensors of various components on the vehicle and uploaded to the server.

The appointment suggestion may also include a dealer who recommends the reservation, the recommendation may provide two dealers for the owner to select, one of which is the dealer or the owner-defined dealer of the initial setting of the vehicle, for example, the initial setting of the vehicle is generally the owner of the vehicle. The dealer, and the dealer's custom dealer is a dealer that is customized according to the owner's needs, such as a car. The current residence of the main owner, the price/performance recognized by the owner. The second is a recommended dealer screened based on the geographical location of the vehicle. Of course, in other embodiments, the recommendation may also recommend only one dealer, for example, only a dealer-defined dealer.

The maintenance reminder module 300 is further configured to: receive current geographic location information of the vehicle; specifically, acquire geographic location information of the vehicle by using a GPS navigation module on the vehicle, and transmit the geographic location information to the server.

Obtaining, according to the address location information, a corresponding dealer in a preset range; specifically, after obtaining the geographic location information of the vehicle, the server may use the geographic location of the vehicle as a center and obtain a preset range (eg, the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.

According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer. Specifically, the server calculates the distance between the vehicle from the current geographic location to each of the dealers, and based on information such as the speed of the vehicle, the road condition, etc., predicts how much time the vehicle needs to reach each dealer. A reservable dealer with the least amount of time required is the recommended dealer.

The maintenance reminder module 300 is further configured to: receive current geographic location information of the vehicle; specifically, acquire geographic location information of the vehicle by using a GPS navigation module on the vehicle, and transmit the geographic location information to the server.

Obtaining, according to the address location information, a corresponding dealer in a preset range; specifically, after obtaining the geographic location information of the vehicle, the server may use the geographic location of the vehicle as a center and obtain a preset range (eg, the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.

Estimated vehicle arrival dealer based on distance and speed between vehicle and dealer The required time, screening out the pending dealer; specifically, the server calculates the distance between the vehicle from the current geographic location to each dealer, and based on the information of the speed, road conditions, etc., it is estimated how much the vehicle needs to reach each dealer. time. And screening out the dealer whose time reaches the preset condition is a pending dealer, for example, the required time is less than 30 minutes, or the required time is less than the average required time, and the like.

Filter out the recommended dealers based on the time required and the free available appointment time for the dealer's feedback. Specifically, the server obtains the idle available service time of the pending dealer from the pending dealer system, and selects the recommended dealer according to the required time. For example, the time to dealer A is 20 minutes, but the time for A dealer to reserve the service is 2 days, the time to dealer B is 40 minutes, but the time for B dealer to reserve the service is 1 hour. After that, the B dealer is used as the recommended dealer by weight comparison.

Of course, the owner can also fully customize the appointment request.

The reservation module 400 is configured to receive a reservation request sent by the vehicle, where the reservation request includes a reservation time and a reservation dealer; wherein, after the receiving the reservation request sent by the vehicle, the method further includes: sending the reservation request to the distribution The merchant terminal receives the reservation confirmation information fed back by the dealer terminal. Of course, if the dealer cannot provide the corresponding service at the appointment time in the owner reservation request, the server may also upload the suggested reservation proposal to the server 20, and the server sends the reservation proposal to the vehicle after receiving the reservation proposal of the dealer. In order for the owner to confirm and update the reservation time stored in the server after the owner confirms.

The reservation reminding module 500 is configured to set an appointment reminding time according to the reservation time, the current geographic location information of the vehicle, the preset reservation condition, and the estimated time when the vehicle arrives at the reserved dealer, and arrive at the reservation reminder at the current time. At the time of the time, an appointment reminder is sent to the vehicle. Specifically, it can be set at 5:00 in the morning to transfer all the appointments of the day, find the geographical location information of the corresponding vehicle and reserve the dealer; and calculate the estimated time of the corresponding vehicle to arrive at the reserved dealer to determine whether it should be in the present Time to remind. For example, a vehicle is scheduled to be maintained at 9:00 on Sunday, if the day is 6:00 At the time, the calculation found that the car is 1 hour away from the reserved dealer, and the preset reservation condition is 15 minutes in advance to arrive at the reserved dealer. The owner is not reminded to leave at the time of the time, and by 7:00 on the same day, the vehicle is calculated to be reserved for the scheduled distribution. The business has an hour's drive, and the preset reservation condition is 15 minutes in advance to arrive at the reserved dealer, then the appointment reminder time is set to 7:45. After receiving the reservation reminder through the communication module, the vehicle may display the reservation reminder through a display connected to the communication module. Of course, the reservation reminder may also be broadcasted through a voice device connected to the communication module. Preferably, the content in the reservation reminder includes geographic location information of the dealer, and the method further includes setting, according to the current geographical location information of the vehicle collected by the GPS navigation module of the vehicle and the geographical location information of the dealer included in the reservation reminder. Navigation path. In order to make the owner more convenient, fast and accurate to reach the dealer.

It is worth mentioning that the vehicle maintenance reminding device further includes an information module 600, and the information module is used for the vehicle maintenance state information and the dealer terminal through the dealer terminal after the vehicle owner sends the vehicle to the dealer for maintenance. / or service bills are uploaded to the server. The server receives and stores the vehicle maintenance status information and/or service bill for the vehicle owner to view the vehicle maintenance status information and/or service bill through terminal 30 (see FIG. 1). The terminal may be a communication terminal such as a personal computer device or a handheld mobile terminal, and may be connected to the server 20 through a wireless network or a wired network. The dealer terminal is a dealer management system (DMS), and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current state, and a maintenance project to be performed. Preferably, the dealer management system uploads vehicle maintenance status information to the server via a Dealer Interconnect System (DCS).

In summary, the present invention can determine whether it is necessary to remind the vehicle to the dealer to carry out maintenance by using the vehicle condition information of the vehicle, which not only effectively avoids the owner forgetting to maintain the vehicle, but also has the accuracy and timeliness of the reminder.

For the convenience of description, the above devices are described as being separately divided into various modules by function. Of course, the functions of each module can be implemented in the same software or software and/or hardware in the implementation of the present application.

As can be seen from the description of the above embodiments, those skilled in the art can clearly understand that the present application can be implemented by means of a software plus a necessary universal hardware platform. Based on such understanding, the technical solution of the present application may be embodied in the form of a software product in essence or in the form of a software product, which may be stored in a storage medium such as a ROM/RAM or a disk. An optical disc or the like includes a number of instructions for causing a computer device (which may be a personal computer, an information push server, or a network device, etc.) to perform the methods described in various embodiments of the present embodiments or embodiments.

The device embodiments described above are merely illustrative, wherein the modules described as separate components may or may not be physically separated, and the components displayed as modules may or may not be physical modules. It can be located in one place, or it can be distributed to multiple network modules. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. Those of ordinary skill in the art can understand and implement without any creative effort.

This application can be used in a variety of general purpose or special purpose computing system environments or configurations. For example: personal computers, information push server computers, handheld or portable devices, tablet devices, multiprocessor systems, microprocessor based systems, set-top boxes, programmable consumer electronics, network PCs, small computers, large A computer, a distributed computing environment including any of the above systems or devices, and the like.

The application can be described in the general context of computer-executable instructions executed by a computer, such as a program module. Generally, program modules include routines, programs, objects, components, data structures, and the like that perform particular tasks or implement particular abstract data types. The present application can also be practiced in distributed computing environments where tasks are performed by remote processing devices that are connected through a communications network. In a distributed computing environment, program modules can be located in local and remote computer storage media, including storage devices.

It should be understood that although the description is described in terms of embodiments, not every The embodiments include only one independent technical solution. The description of the specification is merely for the sake of clarity. Those skilled in the art should have the specification as a whole, and the technical solutions in the respective embodiments may also be combined as appropriate. Other embodiments that can be understood by those skilled in the art.

The series of detailed descriptions set forth above are merely illustrative of the possible embodiments of the present invention, and are not intended to limit the scope of the present invention. Changes are intended to be included within the scope of the invention.

S1~S5‧‧‧Steps

Claims (24)

A vehicle maintenance reminding method, characterized in that the vehicle maintenance reminding method comprises the following steps: S1: receiving vehicle condition information uploaded by the vehicle; S2, determining whether the vehicle condition information satisfies a preset maintenance reminding condition, and when the vehicle condition information satisfies the maintenance condition Reminding the service time and/or service type with the dealer; and S3, sending a maintenance reminder notification to the vehicle, the maintenance reminder notification including the time of the recommended appointment, and/or the type of service recommended for the appointment, and / or recommend a reserved dealer. The vehicle maintenance reminding method according to claim 1, wherein the recommended appointment time is a preset time condition that satisfies the owner. The vehicle maintenance reminding method according to claim 1, wherein the service type of the recommended reservation includes an item to be cured or a repaired item or a replaced part name. The vehicle maintenance reminding method according to claim 1, wherein the dealer who recommends the reservation includes a dealer or a vehicle owner-defined dealer initially set by the vehicle, and/or a recommended distribution screened according to the geographical location information of the vehicle. Business. The vehicle maintenance reminding method according to claim 4, wherein the screening method of the “recommended dealer according to the geographical location information of the vehicle” includes: acquiring current geographic location information of the vehicle; and according to the geographical location information, Obtain the corresponding dealer within the preset range; and estimate the time required for the vehicle to arrive at the dealer according to the distance and speed between the vehicle and the dealer, and use the reserve dealer with the least time required as the recommended dealer. The vehicle maintenance reminding method according to claim 4, wherein the screening method of the “recommended dealer according to the geographical location information of the vehicle” includes: acquiring current geographic location information of the vehicle; Obtaining a corresponding dealer within the preset range according to the geographical location information; estimating a time required for the vehicle to arrive at the dealer according to the distance between the vehicle and the dealer, and screening out the undetermined dealer; and arriving according to the vehicle The recommended dealers are selected by the time required by the dealer and the free serviceable time for the dealer's feedback. The vehicle maintenance reminding method according to claim 1, wherein after the step S3, the method further includes: S4, receiving a reservation request sent by the vehicle, the reservation request including a reservation time and a reservation dealer; and S5, according to the The reservation time, the current geographical location information of the vehicle, the preset reservation condition, and the estimated time when the vehicle arrives at the reserved dealer, set the appointment reminding time, and send the reservation reminder to the vehicle when the current time arrives at the reservation reminding time. The vehicle maintenance reminding method according to claim 7, wherein the reservation reminder includes geographical location information of the dealer, the method further comprising: setting according to the current geographical location information of the vehicle and the geographical location information of the dealer Navigation path. The vehicle maintenance reminding method according to claim 1, wherein the method further comprises: receiving and storing vehicle maintenance state information uploaded by the dealer terminal, wherein the vehicle maintenance state information includes at least one of the following: maintenance history, maintenance Current status, and maintenance projects to be carried out. The vehicle maintenance reminding method according to any one of claims 1 to 9, wherein the vehicle condition information comprises: a number of kilometers traveled, and/or vehicle component error information. The vehicle maintenance reminding method according to any one of claims 1 to 9, wherein the vehicle condition information includes status information of a vehicle component. The vehicle maintenance reminding method according to claim 11, wherein the method further comprises diagnosing whether the vehicle needs to be repaired or replaced according to the state information of the vehicle component, and if yes, satisfying a preset maintenance reminding condition. The vehicle maintenance reminding device is characterized in that: the vehicle maintenance reminding device comprises: a receiving module, configured to receive vehicle condition information uploaded by the vehicle; and an analysis module, configured to determine whether the vehicle condition information meets a preset maintenance reminding condition And when the vehicle condition information meets the preset maintenance reminding condition, the service time and/or the service type is confirmed with the dealer; and the maintenance reminding module is configured to send a maintenance reminding notice to the vehicle, where the maintenance reminding notice includes a recommendation The time of the appointment, and/or the type of service recommended for the appointment, and/or the dealer who recommended the appointment. The vehicle maintenance reminding device according to claim 13, wherein the recommended appointment time is a preset time condition that satisfies the owner of the vehicle. The vehicle maintenance reminding device according to claim 13, wherein the service type of the recommended reservation includes an item to be cured or a repaired item or a replaced part name. The vehicle maintenance reminding device according to claim 13, wherein the dealer who recommends the reservation includes a dealer or a vehicle owner-defined dealer initially set by the vehicle, and/or a recommended distribution screened according to the geographical location information of the vehicle. Business. The vehicle maintenance reminding device according to claim 16, wherein the maintenance reminding module is further configured to: acquire current geographic location information of the vehicle; and obtain, according to the geographical location information, a corresponding dealer within the preset range; According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer. The vehicle maintenance reminding device according to claim 16, wherein the maintenance reminding module is further configured to: receive current geographic location information of the vehicle; and obtain, according to the geographical location information, a corresponding dealer within the preset range; According to the distance between the vehicle and the dealer and the speed of the vehicle, estimate the time required for the vehicle to arrive at the dealership, screen out the undetermined dealer; and the available time for the reserved service according to the time required for the vehicle to arrive at the dealer and the feedback from the dealer to be determined. , select the recommended dealer. The vehicle maintenance reminding device according to claim 13, wherein the vehicle maintenance reminding device further comprises: a reservation module, configured to receive a reservation request sent by the vehicle, the reservation request including a reservation time and a reservation dealer; and an appointment a reminder module, configured to set an appointment reminding time according to the reservation time, the current geographic location information of the vehicle, a preset reservation condition, and an estimated time when the vehicle arrives at the reserved dealer, and when the current time reaches the reservation reminding time , send an appointment to remind the vehicle. The vehicle maintenance reminding device according to claim 19, wherein the appointment reminder includes geographical location information of the dealer. The vehicle maintenance reminding device according to claim 13 , wherein the vehicle maintenance reminding device further comprises: an information module, configured to receive and store vehicle maintenance state information uploaded by the dealer terminal, where the vehicle maintenance state information includes at least One of the following: conservation history, current state of care, and maintenance projects to be carried out. The vehicle maintenance reminding device according to any one of claims 13 to 21, wherein the vehicle condition information comprises: a number of kilometers traveled, and/or vehicle component error information. The vehicle maintenance reminding device according to any one of claims 13 to 21, wherein the vehicle condition information includes status information of a vehicle component. The vehicle maintenance reminding device according to claim 23, wherein the maintenance reminding module is further configured to: diagnose whether the vehicle needs to be repaired or replaced according to the state information of the vehicle component, and if yes, meet the preset maintenance reminder condition.