KR20020090935A - Shopping ordering apparatus using radio/cable communications net and method of thereof - Google Patents

Abstract

PURPOSE: A device and a method for ordering the products using a wire/wireless communication network are provided to reduce the time and the inconvenience for selecting a product by previously ordering the product to the shopping order device through a cellular phone or a telephone and taking the ordered product promptly as arriving to a shopping center. CONSTITUTION: An interface(42) makes a user connect to the shopping order device through the wire/wireless communication network. A microcomputer(44) receives and stores an ID of the user and a code number of the product inputted by the user through the interface part, and stores the user ID and the code number registered to the shopping order device. A display part(46) displays the code number of the product, a product name, the user ID and a user name according to the control of the microcomputer. A printer(48) prints out a screen of the display part. The microcomputer receives and sends the product information to the cellular phone of the user as a text message. The microcomputer receives and sends the product information through an automatic voice response.

Description

SHOPPING ORDERING APPARATUS USING RADIO / CABLE COMMUNICATIONS NET AND METHOD OF THEREOF}

The present invention relates to a shopping order device and a method using a wired and wireless communication network, in particular, a customer calls a shopping order device installed in a department store or a shopping center (hereinafter referred to as "shopping center") using a mobile phone or a telephone The present invention relates to a shopping order apparatus using a wired and wireless communication network capable of ordering a product, and a method thereof.

The conventional product ordering method using a network is a method in which a merchandise sales office directly operates a homepage or a web server on a network to receive a customer's order and deliver or deliver the product to an ordered customer.

In addition, another conventional product ordering method using a network is a method of operating an e-commerce intermediary site on the network to provide information on the merchandise and delivering the order received from the customer to the merchandise office in the e-commerce intermediary site.

In addition, another conventional product ordering method using a network provides only product information and information on a product provider on a network, and an order for a product allows a customer to directly call a product sales office.

In addition, another product ordering method using a conventional network is a method in which a customer directly selects a product sales office and a product on a network.

However, such a conventional product ordering method has the following problems.

First, a method of directly operating a homepage or a web server in a merchandise office has a problem in that it is expensive because the merchandise office must directly operate a homepage and a web server.

In addition, the method of operating an e-commerce brokerage site has been inconvenient to call a product sales office after receiving an order from a customer.

In addition, the method of allowing a customer to directly call a merchandise sales office was inconvenient for the customer to stop using the computer and call the customer directly, and the method of selecting a merchandise sales office by the customer directly selected the merchandise sales office and the merchandise. There was discomfort to do.

On the other hand, when a customer went directly to a shopping center to buy a product, it took a lot of time to select the product.

Accordingly, the present invention has been made to solve the above problems, an object of the present invention is to order the goods in advance by the customer through a shopping order device installed in the shopping center with a mobile phone or telephone, and then immediately order the goods when arriving at the shopping center The present invention provides a shopping order device and a method using a wired / wireless communication network that can reduce time and inconvenience in selecting a product.

In addition, another object of the present invention is to display the goods ordered by the customer by the customer through the shopping ordering device for display, shopping center staff using the wired and wireless communication network that can be seen by the staff of the shopping center to pick and package the goods ordered by the customer and its To provide a method.

Shopping order method using the wired or wireless communication network of the present invention for achieving the above object,

Receiving a unique ID number by accessing a shopping order device of a shopping center;

Providing a code number for a product to the customer at the shopping center;

Connecting the customer to a shopping order device in the shopping center by using a wired or wireless communication network;

The customer entering a unique ID number;

The customer entering a code number for a product;

Receiving a unique ID number of a customer and a code number of a product input by the customer at a shopping order device of the shopping center and displaying the same on a screen; And

The staff of the shopping center may view or print the information displayed on the screen, and select and pack the goods ordered by the customer.

The shopping order method using the wired / wireless communication network may further include the employee of the shopping center outputting a unique ID number of the customer as a sticker and attaching the product to the goods ordered by the customer.

The shopping order method using the wired / wireless communication network is characterized by displaying unique ID numbers of customers who ordered this product next to a list of products provided in the shopping center.

The shopping order method using the wired / wireless communication network is characterized by displaying the goods ordered by the customer together with the unique ID number of the customer.

The shopping order method using the wired / wireless communication network is characterized in that when the employee of the shopping center selects a product ordered by the customer, the product or the unique ID number of the customer displayed on the screen is deleted through the shopping order device.

Shopping order device using a wired or wireless communication network of the present invention for achieving the above object,

An interface unit for connecting to a shopping order device of a customer and a shopping center through a wired or wireless communication network;

A microcomputer that receives and stores a unique ID number and a code number of a product input by the customer through the interface unit, and stores a unique ID number and a code number of the product registered in the shopping order device; And

Under the control of the microcomputer, characterized in that it comprises a display unit for indicating the code number and / or the name of the product and the customer's unique ID number and / or the name of the customer ordered by the customer.

The shopping ordering device may further include a printer for printing a screen displayed on the display unit under the control of the microcomputer.

The microcomputer is characterized in that the information on the product to the mobile phone of the customer to send and receive a text message.

The microcomputer is characterized in that it transmits and receives information about the product through the automatic voice response to the customer.

The microcomputer is characterized in that the connection to the guide to talk to the customer.

Therefore, customers can pre-order products through a shopping order device installed in a shopping center using a mobile phone or a telephone, and then immediately find the order when they arrive at the shopping center, thereby reducing the time and inconvenience of selecting the product. It has an effect.

1 is a block diagram showing a configuration of a shopping order device using a wired and wireless communication network according to the present invention and a configuration in which a customer connects to the shopping order device using a wired and wireless communication network.

2 is a view showing a list of customers who ordered goods with the shopping order device installed in a shopping center according to the present invention;

3 is a view showing a list of goods ordered by a customer KKK with the shopping order device installed in a shopping center according to the present invention.

<Explanation of symbols for the main parts of the drawings>

10: Customer 20: Mobile Phone / Phone

30 public network 40 shopping ordering device

42: interface unit 44: microcomputer

46: display unit 48: printer unit

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram showing a configuration of a shopping order device 40 using a wired or wireless communication network according to the present invention, and a configuration in which the customer 10 connects to the shopping order device 40 using a mobile phone or a telephone 20. to be.

The shopping order device 40 of the present invention includes an interface unit 42, a microcomputer 44, a display unit 46, and a printer unit 48.

In addition, the shopping order device 40 is installed in a department store or a shopping center selling goods, and the customer 10 uses the mobile phone or the telephone 20 to store the shopping order device 40 installed in a department store or a shopping center. You can order goods through

The interface unit 42 functions to interface the customer with the shopping order device 40 through a mobile phone or a telephone 20.

When the microcomputer 44 has a telephone connection with the customer 10 through the interface unit 42, the microcomputer 44 provides various types of information about a product desired by the customer 10 through the interface unit 42. In addition, when the customer 10 wants to purchase a product, the microcomputer 44 inputs the information (unique ID number) and the product (commodity code number) to be purchased for the customer 10, and also inputs the information. Is stored in an internal memory (not shown). In addition, the microcomputer 44 controls the operations of the display unit 46 and the printer unit 48, respectively, and displays the goods ordered by the customer 10 and / or information about the customer 10 on the screen. Control to display or print.

The display unit 46 displays the goods ordered by the customer 10 and information about the customer 10 on the screen under the control of the microcomputer 44.

The printer unit 48 prints the screen displayed on the display unit 46 under the control of the microcomputer 44.

The shopping order device 40 of the present invention having the above configuration can be installed in a merchandise office such as a department store or a shopping center.

Next, a method of ordering goods by calling the shopping order device 40 installed in the shopping center will be described.

First, the customer 10 accesses the shopping order device 40 of the shopping center and receives a unique ID number. In addition, the shopping center provides the customer 10 with a code number for the product.

Next, when the customer 10 makes a call to a shopping center equipped with the shopping order device 40 by using a mobile phone or a telephone 20, the customer of the shopping order device 40 is connected through a public communication network 30. It is connected to the interface unit 42.

When the customer 10 and the shopping order device 40 of the shopping center are connected, the customer 10 inputs a unique ID number and then inputs a code number of a product to be ordered.

Then, the unique ID number of the customer and the code number of the product input by the customer 10 are received by the shopping order device 40 of the shopping center and appear on the display unit 46.

The staff of the shopping center views or prints the information displayed on the display unit 46 and selects and packages the goods ordered by the customer 10.

In addition, the staff of the shopping center attaches a sticker corresponding to the unique ID number of the customer 10 to the goods ordered by the customer 10, respectively. Thereafter, the staff of the shopping center sees a sticker attached to a product and puts it in a basket (or a storage box) having a unique ID number of the customer 10, and then stores the package.

The display unit 46 lists a list of products provided in the shopping center and displays unique ID numbers of customers who ordered the product next to the list of the products.

The employee of the shopping center deletes the product (product code) displayed on the display unit 46 or the unique ID number of the customer when the customer 10 selects the ordered product.

2 is a view showing a list of customers 10 who ordered a product with the shopping order device 40 installed in a shopping center according to the present invention.

As shown in the figure, the display unit 46 of the shopping order device 40 lists the trade names provided in the shopping center, and the name or abbreviation of the customers who ordered the product is recorded next to each trade name.

For example, if the brand name is sugar, all three customers currently ordering sugar are represented. The order of customers who ordered sugar was KKK first, followed by ABC, and then KIM. Two customers ordered milk, followed by KIM and CCC.

In this way, the name or abbreviation of the customers who ordered the product is recorded in the product name ordered by the customer 10. In this case, when the name or abbreviation of the customer 10 is clicked with a mouse (when using a mouse), the microcomputer 44 displays the detailed information about the customer 10 on the screen. The operation of 46 is controlled.

3 is a view showing a list of goods ordered by a customer KKK with the shopping order device 40 installed in a shopping center according to the present invention.

In the shopping center, the screen may display a list of products ordered by each customer, or the information output on the screen may be printed through the printer 46.

As shown, the items ordered by KKK among the customers are sugar, cola, TV, and the like.

In FIG. 2, only the brand name ordered by the customer KKK is simply displayed, but detailed information about each product may be displayed together with the brand name or the ordered brand name may be clicked for more detailed information.

For example, in the case of a TV ordered by Mr. KKK, not only the name of the TV but also the size of the product (29 inches), the manufacturer (Samsung), the characteristics of the product (flat TV), the product name, price, quantity, etc. In addition, if you click the TV KKK ordered with a mouse, you can see detailed information about the TV KKK ordered.

On the other hand, when the staff of the shopping center picked or picked a TV ordered by Mr. KKK, the KKK ordered by clearing KKK's list from the product orderer list recorded on the TV name indicates that the TV ordered by Mr. KKK was packed.

Therefore, the staff of the shopping center may look at the screen or printed contents displayed on the display unit 46 and select and package the goods ordered by the customer. In addition, the shopping center allows the customer to package and deliver the ordered goods before arriving at the shopping center.

In addition, preferred embodiments of the present invention are disclosed for the purpose of illustration, those skilled in the art will be possible to various modifications, changes, additions, etc. within the spirit and scope of the present invention, such modifications and changes should be seen as belonging to the following claims. something to do.

As described above, according to the shopping order device and the method using the wired and wireless communication network according to the present invention, the customer 10 is a shopping order device installed in a shopping center by a public communication network 30 using a mobile phone or a telephone ( 40), and in the shopping center, the customer 10 to pack the goods ordered before the customer 10 arrives at the shopping center, so that the customer 10 is required to select the goods It is effective to reduce time and inconvenience.

In addition, by allowing the customer 10 to go to the shopping center and order the product with the mobile phone 20 to arrive at the shopping center and immediately find the ordered product, there is an effect of reducing time and hassle for selecting the product. .

In addition, the shopping center provides a convenience for the customer 10 to order the goods by using the mobile phone or the telephone 20, and also before the customer 10 arrives at the shopping center, By packing them up, the quality of service to customers can be improved.

Claims (10)

In the shopping order method using a wired or wireless communication network, Receiving a unique ID number by accessing a shopping order device of a shopping center; Providing a code number for a product to the customer at the shopping center; Connecting the customer to a shopping order device in the shopping center by using a wired or wireless communication network; The customer entering a unique ID number; The customer entering a code number for a product; Receiving a unique ID number of a customer and a code number of a product input by the customer at a shopping order device of the shopping center and displaying the same on a screen; And The staff of the shopping center is a shopping order method using a wired or wireless communication network, characterized in that it comprises the steps of viewing or printing the information displayed on the screen to pick and package the goods ordered by the customer. The method of claim 1, The shopping order method using the wired / wireless communication network, wherein the staff of the shopping center outputs a unique ID number of the customer as a sticker and attaches the product to the product ordered by the customer to distinguish the wired / wireless communication network. How to order shopping. The method of claim 1, The shopping order method using the wired / wireless communication network is a shopping order method using a wired / wireless communication network, characterized by displaying unique ID numbers of customers who ordered the product next to a list of products provided in the shopping center. The method of claim 1, The shopping order method using the wired / wireless communication network is a shopping order method using a wired / wireless communication network, characterized in that for displaying the goods ordered by the customer with the unique ID number of the customer. The method of claim 1, The shopping order method using the wired / wireless communication network, when the employee of the shopping center selects a product ordered by a customer, the wired / wireless communication network of deleting goods or a unique ID number of the customer displayed on the screen through the shopping order device. How to order shopping using. Shopping order device using wired and wireless network, An interface unit for connecting to a shopping order device of a customer and a shopping center through a wired or wireless communication network; A microcomputer that receives and stores a unique ID number and a code number of a product input by the customer through the interface unit, and stores a unique ID number and a code number of a product registered in the shopping order device; And Under the control of the microcomputer, characterized in that it comprises a display unit for indicating the code number and / or the name of the product and the customer's unique ID number and / or the name of the customer ordered by the customer. According to claim 6, The shopping order device, Under the control of the microcomputer, the shopping order device using a wired or wireless communication network, characterized in that it further comprises a printer for printing the screen displayed on the display. The method of claim 6, wherein the microcomputer, Shopping order device using a wired or wireless communication network, characterized in that for transmitting and receiving information about the goods in a text message to the customer's mobile phone. The method of claim 6, wherein the microcomputer, Shopping order device using a wired or wireless communication network, characterized in that for transmitting and receiving information about the product through the automatic voice response to the customer. The method of claim 6, wherein the microcomputer, Shopping order device using a wired or wireless communication network, characterized in that to connect the guide to call the customer.