JPH0981652A - Transaction device and fault restoration processing method in transaction device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a transaction device capable of performing a quick fault restoration processing even at a low cost and to provide a fault restoration processing method of the transaction device. SOLUTION: This transaction device 1 is provided with a teller part 2 and a device main body 3. In such constitution, when a fault is generated while the device main body 3 performs a money receiving/paying processing operation, fault information is outputted from the device main body 3 to the teller part 2. Then, an operator performs a restoration processing based on the information and inputs the instruction of transaction start from the teller part 2. When the instruction of a transaction start instruction from the teller part 2 is given, a control part performs a reset processing in the device main body 3 first. Then, the control part judges the result of the reset processing, and when a judged result is 'completed restoration,' a transaction processing is restarted in the device main body 3. Also, when the judged result is 'uncompleted restoration,' the restoration processing is urged again. Thus, since the reset processing is performed without performing a specified operation, the need of operating a reset button is eliminated.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a transaction device for handling deposits and withdrawals of securities such as banknotes as a transaction medium, and more particularly to a transaction device for improving failure recovery processing.

[0002]

2. Description of the Related Art Conventionally, in a transaction apparatus for handling deposits and withdrawals of banknotes and the like, when some trouble occurs during a transaction, for example, a conveyance abnormality such as a paper jam in a banknote conveyance path (hereinafter referred to as "jam"). .) Occurs, fault recovery processing is performed to remove the fault.

When performing this failure recovery processing, the cause of the failure such as a jam is removed, and then the reset button is pressed to execute the initialization processing (hereinafter also referred to as "reset processing"), and the failure recovery is performed. Was going on.

[0004]

However, in the above-mentioned conventional example, it is necessary to press the reset button after removing the cause of the trouble, which is troublesome in operation.
There is a problem that quick failure recovery processing is hindered.

Further, since the reset button must be installed without fail, the device becomes complicated and the manufacturing cost becomes high.

Therefore, the present invention has been made in view of the above circumstances, and an object of the present invention is to provide a transaction apparatus and a failure recovery processing method in the transaction apparatus, which are capable of quick failure recovery processing at low cost. To do.

[0007]

In order to solve the above-mentioned problems, the transaction apparatus of the present invention performs a transaction process based on a transaction medium, and when a fault occurs during this transaction process, causes the fault. In a transaction device that performs a failure recovery process so as to return to the transaction process again after performing a predetermined initialization process, the input means for inputting a transaction start when starting the transaction process, and the cause of the failure are When the transaction start is input after the removal, the initialization control means for controlling the initialization process is included.

Further, the failure recovery processing method in the transaction apparatus of the present invention performs transaction processing based on the transaction medium, and when a failure occurs during this transaction processing, the cause of the failure is removed and a predetermined initial period is set. In the failure recovery processing method in the transaction device that performs the failure recovery processing so as to return to the transaction processing again after performing the transaction processing, the first step of inputting a transaction start when starting the transaction processing, and the failure cause. And the second step of controlling the initialization process when the transaction start is input after the removal is performed.

According to the transaction apparatus having the above-described configuration and the failure recovery processing method in the transaction apparatus, when a failure occurs, the cause of the failure is removed, and then transaction start is input when the transaction processing is started. Since the initialization process is controlled to perform the initialization process, the operation can be simplified.

[0010]

Embodiments of the present invention will be described below in detail with reference to the drawings.

FIG. 1 is a schematic external view showing an embodiment of a transaction apparatus according to the present invention. Here, an example in which the transaction device of the present invention is applied to a bill depositing / dispensing device is shown.

As shown in FIG. 1, a bill depositing / withdrawing apparatus 1 as a transaction apparatus has an operation section (hereinafter referred to as "teller section").
2 and a device main body 3 are included.

Here, the teller unit 2 includes an input operation unit 11a for giving an instruction at the time of depositing and withdrawing banknotes as a transaction process,
It has a display 11b for displaying various information such as error information when a failure occurs.

Inside the apparatus body 3, an inspection unit, a front / back reversing unit, a motor, a loading warehouse, a 10,000-yen warehouse, a 1,000-yen warehouse, which will be described later,
A 5,000 yen store, a reject store, etc. are stored.

A deposit / withdrawal port 4 is provided in the upper part of the apparatus main body 3, and a display panel 6 for displaying the transport status of bills, a transport system control switch 7, an inspection unit, and a front / back reversing unit are provided on the front side. The inspection door 8 and the like are provided, and the inspection doors 5A, 5B, 5C, 5D and 5E for the storage are provided on the side surface.

According to such a bill depositing / dispensing apparatus 1, bills inserted from the deposit / withdrawal port 4 are transported through the transport path,
It can be stored in a predetermined storage location such as a 10,000-yen store, a 1,000-yen store, etc., and at the time of withdrawal, banknotes can be extracted from the storage and ejected from the deposit / withdrawal port 4 via the transport path.

Next, the display panel 6 will be described with reference to FIG.

The display panel 6 displays a pattern of the transport system, and a pattern and characters indicating the inspection unit, the motor, and each storage box.

Further, the display panel 6 is provided with, for example, a light emitting diode 9 as a plurality of display elements for illuminating and displaying the location when a conveyance abnormality occurs. still,
Inside the device body 3, a detector such as a sensor is provided at a position corresponding to the location where the light emitting diode 9 is arranged.

FIG. 3 is a control block diagram showing the control system of this apparatus.

As shown in FIG. 3, the control system of this apparatus has a control section 10 for controlling each section of the apparatus.
Transport control switch 3 and input operation unit 11 connected to
a, a detection unit 12 including the various sensors, the inspection unit 13, a front / back reversing unit 14, a transportation unit 15 including the transportation system and a transportation driving unit, and a display unit 16 including a display panel 6. .

Here, the input operation section 11a has a function as an input means for inputting a transaction start when starting a transaction process such as a deposit / withdrawal process.

The control unit 10 discriminates the occurrence of the conveyance abnormality by the signal from the detection unit 10 and discriminates the portion, and displays the conveyance abnormality portion so that only the portion at the head of the conveyance system is displayed. It controls the unit 16. Further, when the control unit switch 3 is pressed, the control unit 10 receives the signal and drives the transport system so that the residual banknotes are accumulated at a specific location (for example, a storage box near the residual position). It also controls.

Further, when some trouble occurs during the transaction processing, the control unit 10 performs initialization control so as to perform the initialization processing when the transaction start is input after removing the cause of the failure. Is. Also, after the initialization process is performed,
Determine whether the equipment can be restored. If it is determined that the equipment can be restored, perform transaction processing again. If it is determined that the equipment cannot be restored, generate information that instructs failure restoration processing. It has become.

Further, the control unit 10 has a function as a notification means for notifying the occurrence of a failure when a failure occurs during transaction processing, and after the initialization processing is performed, the device is restored. When it is determined that it is impossible, the failure occurrence is notified again.

Next, the operation of this apparatus will be described with reference to the flowchart of FIG.

FIG. 4 is a flow chart showing the operation of the failure recovery processing according to the present invention. Note that the following description will focus on the failure recovery process related to the bill depositing / withdrawing operation.

In the figure, first, the operator operates the teller unit 2
Thus, when a transaction start instruction for starting the deposit / withdrawal process is input as the transaction process (S1), this information is notified to the device body 3, and the device body 3 starts the deposit / withdrawal process (S2).

Next, the apparatus main body 3 is
It is judged whether or not any trouble has occurred (S3), and if there is no trouble, the deposit / withdrawal processing operation is continued as it is (S3).
9).

When a failure occurs, the failure information is output from the apparatus body 3 to the teller unit 2 to notify the failure occurrence (S4). Next, the operator performs a recovery process based on the information (S5).

Here, as an example of this restoration process, a case where a jam occurs inside the apparatus main body 3 will be described. When a jam occurs, first, the light emitting diode 9 at the location where the jam occurs in the display panel 6 is turned on. For example, if a jam has occurred in the inspection unit 13, the operator opens the inspection door 8 and removes the jammed bill by referring to the position where the light emitting diode 9 is turned on. After that, when the transport system control switch 7 is pressed, an instruction from the control unit 10 causes
The transport system is drive-controlled, and the remaining banknotes other than the jam banknotes are accumulated in a predetermined temporary storage unit (not shown). Then, after the pressing of the control switch 3 is released, the remaining banknotes are removed from the temporary storage unit, and all the jam processing is completed.

Next, when the operator finishes the restoration processing such as the jam processing, the operator inputs a transaction start instruction from the teller unit 2 (S6). Upon receiving a transaction start instruction from the teller unit 2, the control unit 10 first performs a reset process in the device body 3 (S7).

Then, the control unit 10 judges the result of this reset process (S8). Here, if the determination result is “recovery completed”, the transaction processing is restarted in the apparatus body 3. If the judgment result is "unrecoverable", the process returns to step S4 to notify the teller unit 2 that a failure has occurred (not yet recovered), and gives an instruction to remove the failure.

According to the banknote pay-in / pay-out device 1 as described above, the transaction start is input in advance during the recovery process, and the reset process is subsequently performed without performing a specific operation in response to this. The operation of pressing the reset button, which has been used in the conventional failure recovery processing, becomes unnecessary. Therefore, the operation load is reduced with or without the reset button, and when the reset button is not provided, the structure of the teller unit can be simplified and the device can be downsized.

The present invention is not limited to the above-described embodiment, and various modifications can be made. For example, in the above description, the jam processing is described as an example of the recovery processing, but the present invention is also effective when another failure such as a sensor abnormality occurs.

Further, it goes without saying that the present invention can be applied to various transaction devices that handle securities other than banknotes.

[0037]

According to the present invention described in detail above, when the transaction start is input after eliminating the cause of the failure, the initialization process is controlled so as to automatically perform the initialization process.
It is possible to provide a transaction apparatus and a failure recovery processing method for a transaction apparatus, which enables a quick failure recovery process at a low cost and reduces the operational burden on the operator during the failure recovery process.

[Brief description of drawings]

FIG. 1 is an external view of a transaction device of the present invention.

FIG. 2 is an explanatory diagram of a display panel

FIG. 3 is a block diagram showing a control system of the transaction apparatus of the present invention.

FIG. 4 is a flowchart showing the operation of the transaction device of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 transaction device 2 teller part 3 cash counting part 6 display panel part 10 control means 11a input operation part 12 detection part 16 display part

Claims (8)

[Claims] 1. A transaction process is performed based on a transaction medium, and when a fault occurs during this transaction process, the cause of the fault is removed, a predetermined initialization process is performed, and then the transaction process is performed again. In a transaction device that performs a failure recovery process so as to return, an input unit that inputs a transaction start when starting the transaction process, and the initialization process when the transaction start is input after the cause of the failure is removed. Transaction apparatus characterized by having an initialization control means for controlling. 2. Transaction processing is performed based on a transaction medium, and when a failure occurs during this transaction processing, the cause of the failure is removed, a predetermined initialization processing is performed, and then the transaction processing is performed again. In a transaction device that performs a failure recovery process so as to return, an input unit that inputs a transaction start when starting the transaction process, and the initialization process when the transaction start is input after the cause of the failure is removed. The transaction device, comprising: an initialization control unit that controls the above-mentioned item; and a determination unit that determines whether or not the device can be restored after the initialization process is performed. 3. The transaction processing is performed based on the transaction medium, and when a failure occurs during the transaction processing, the cause of the failure is removed, a predetermined initialization processing is performed, and then the transaction processing is performed again. In a transaction device that performs a failure recovery process so as to return, an input unit that inputs a transaction start when starting the transaction process, and the initialization process when the transaction start is input after the cause of the failure is removed. Initialization control means for controlling the above, a judgment means for judging whether or not the device can be restored after the initialization processing is performed, and if this judgment means determines that the device can be restored, If transaction processing is performed and it is determined that recovery is not possible,
A transaction device, comprising: a recovery control unit that generates information instructing to perform the failure recovery process. 4. The transaction processing is performed based on the transaction medium, and when a failure occurs during the transaction processing, the cause of the failure is removed, a predetermined initialization processing is performed, and then the transaction processing is performed again. In a transaction device that performs a failure recovery process so as to return, an input unit that inputs a transaction start when starting the transaction process, and a notification unit that notifies the occurrence of a fault when a fault occurs during the transaction process, When the next transaction start is input by the input unit, an initialization control unit that performs the initialization process and a determination that determines whether the device can be restored after the initialization process is performed. When it is judged that the recovery is possible by this judgment means, the next transaction processing is performed, and when it is judged that the recovery is impossible, the notification means is notified again of the failure occurrence. Trading equipment. 5. The transaction processing is performed based on the transaction medium, and when a failure occurs during the transaction processing, the cause of the failure is removed, a predetermined initialization processing is performed, and then the transaction processing is performed again. In a failure recovery processing method in a transaction device that performs failure recovery processing, a first step of inputting a transaction start when starting the transaction processing, and the transaction start being input after the cause of the failure is removed. Then, the failure recovery processing method in the transaction device, comprising: a second step of controlling the initialization processing. 6. The transaction processing is performed based on the transaction medium, and when a failure occurs during the transaction processing, the cause of the failure is removed, a predetermined initialization processing is performed, and then the transaction processing is performed again. In a failure recovery processing method in a transaction device that performs failure recovery processing, a first step of inputting a transaction start when starting the transaction processing, and the transaction start being input after the cause of the failure is removed. Then, it has a second step of controlling the initialization process, and a third step of determining whether or not the device can be restored after the initialization process is performed. Failure recovery processing method in transaction equipment. 7. The transaction processing is performed based on the transaction medium, and when a failure occurs during the transaction processing, the cause of the failure is removed, a predetermined initialization processing is performed, and then the transaction processing is performed again. In a failure recovery processing method in a transaction device that performs failure recovery processing, a first step of inputting a transaction start when starting the transaction processing, and the transaction start being input after the cause of the failure is removed. Then, a second step of controlling the initialization process, a third step of determining whether or not the device can be restored after the initialization process is performed, and a restoration is possible by this determination. If the determination is made, the transaction processing is performed again, and if it is determined that the recovery is impossible, information for instructing the failure recovery processing is generated.
And a failure recovery processing method in a transaction device. 8. Transaction processing is performed based on a transaction medium, and when a failure occurs during this transaction processing, the cause of the failure is removed, a predetermined initialization processing is performed, and then the transaction processing is performed again. A failure recovery processing method in a transaction device that performs failure recovery processing, comprising: a first step of inputting a transaction start when starting the transaction processing; and a failure occurrence when a failure occurs during the transaction processing. And a third step of performing the initialization process when the next transaction start is input by the input means, and a device recovery after the initialization process is performed. The fourth step of determining whether or not it is possible, and if it is determined that the recovery is possible, the following transaction processing is performed, and if it is determined that the recovery is impossible, the second step is performed.
And a fifth step of notifying the occurrence of a failure again in the step of (5).