JPH0264860A - Information message transmission and reception system in order receiving and placing system for commodities or many kinds - Google Patents

Abstract

PURPOSE:To correctly and smoothly perform the receiving and the placing of an order between a purchaser and a receiver of the order of different business time zones by constituting system so that the placing of the order and the receiving of the order can be performed independently. CONSTITUTION:The purchasers A to C select the commodities to order from a commodities menu displayed on the display devices of order placing systems (a) to (c), and transmit them together with ordered numbers to an information processing device M, and the information processing device M stores them in the storage areas A to C of prescribed addresses. An order receiving side D can read out the ordered contents of the purchasers A to C at any time by accessing the prescribed address of the information processing device M. Besides, message information from the order receiving side D to purchasing sides A to C is transmitted automatically when order placing operation from the purchasing side to the information processing device is performed. Thus, the receiving and the placing of the order of the commodities of many kinds and the information transmission to the purchasing side can be performed exactly and quickly.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention relates to an ordering system for a wide variety of products, and in particular, the present invention relates to an ordering system for a wide variety of products, and in particular, for example, a system for ordering a wide variety of products on a daily basis, such as between a business establishment such as a restaurant or a liquor store. The present invention relates to an ordering system that enables efficient ordering and placement. Furthermore. The present invention provides message information that is automatically transmitted from an order receiving side to an ordering side using an information processing device interposed between the ordering side and the ordering side, triggered by a product order from the ordering side. This relates to transmission and reception methods.

[Conventional technology] Regarding orders for alcoholic beverages and other beverages between business establishments and liquor stores,
Due to different business hours, it is difficult to place and receive orders for products. In other words, the business hours of regular business stores are late at night, and inventory checks of alcoholic beverages and other beverages, orders for replenishment of missing items, and other tasks are often carried out after business hours have ended. Normally, replenishment of missing products must be completed before the store opens the next day, which requires quick ordering and product delivery. Therefore, orders for these types of products are normally placed by telephone.

The division that tries to solve the invention! ] On the other hand, liquor stores have normal business hours, so in order to receive orders for products from the business floor, employees of the liquor store must work overtime and order products from the business floor outside of business hours. The details of product orders placed on the business floor are temporarily recorded on magnetic tape by accepting orders or by using an answering machine or the like.

In the former case, it is not only difficult to ensure overtime work for liquor store employees, but also increases the burden of personnel costs due to overtime allowances, etc. Moreover, orders for products are placed over the phone, and records of orders received and placed between each other. Therefore, there is a lack of accuracy in receiving and placing orders. On the other hand, in the latter case, order details are temporarily recorded on magnetic tape, so the accuracy of ordering is improved compared to the former, but since the ordering time of the business floor is concentrated in a short period of time, many business floors When placing and receiving orders for products from a liquor store, the telephone on the liquor store side is busy for a long time, and the business store has the inconvenience of having to make repeated dial calls. In addition, in normal answering machines, the recording capacity of magnetic tape is limited, and when the entire recording area of the tape has been recorded, the product returns to the first recording area and starts new recording. If there is a concentration of orders, a part of the order records will be erased, making it impossible to receive orders.

Therefore, the present invention aims to solve the conventional problems in ordering and placing orders for a wide variety of products, and to provide an ordering and placing system that can efficiently (and accurately) take and place orders.

Furthermore, in the conventional way of ordering products by telephone, etc.

There is a risk that the transmission of information such as new product information and holiday information from the order receiving side to the ordering side may become uncertain.

SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide an ordering system for a wide variety of products, which enables ordering and placing of orders for a wide variety of products, and information transmission from the order receiving side to the ordering side reliably and quickly.

[Means for Solving the Problems] In order to achieve the above and other objects, according to a first configuration of the present invention, there is provided a display device that displays a plurality of products set in advance in a menu format, and the display device. An information processing device comprising an ordering side communication device equipped with an input means for inputting the selection of a product on a menu and the number of items to be ordered, and a storage device that temporarily stores ordering information transmitted from the ordering side communication device at a predetermined address. and a reading means connected to the information processing device and reading out the order information by accessing the storage address of the order information;
It is composed of a display means for displaying the read order information and an order-receiving side communication device equipped with an input means, and a storage device of the information processing device stores a message information sent from the order-receiving communication device. A multi-product product characterized in that a storage address is set, and the information processing device automatically transmits the message information stored in the message storage address when the information processing device is connected for communication with the communication device on the ordering side. A method for transmitting and receiving message information in an ordering system is provided.

Further, according to the second configuration of the present invention, an ordering side is provided with a display device that displays a plurality of preset products in a menu format, and an input means for inputting the selection of products in the display menu and the number of products to be ordered. an information processing device comprising: a communication device; and a storage device connected to the ordering side communication device via a public line and temporarily storing ordering information transmitted from the ordering side communication device at a predetermined address; an order-receiving side communication device that is connected to the device via a public line and includes a readout device that accesses the storage address of the ordering information and reads out the ordering information, a display device that displays the read ordering information, and an input device. A message storage address for storing message information transmitted from the ordering side communication device is set in the storage device of the information processing device, and the information processing device is communicatively connected to the ordering side communication device. Sometimes, there is provided a message information transmission/reception system in an ordering system for a wide variety of products, characterized in that the message information stored in the message storage address is automatically transmitted.

According to the above-described first and second configurations of the present invention, the information processing device detects completion of transmission of the ordering information from the ordering side communication device and starts transmitting the message information. There is. Further, the information processing device detects the presence or absence of message information at the message storage address when connected for communication by the ordering side communication device, and if there is a message at the message storage address, the information processing device determines that the transmission of the ordering information is completed. At the same time, a signal indicating that the message information is available may be transmitted to the ordering side communication device, and transmission of the message information may be started in response to a transmission request signal transmitted from the ordering side communication device.

Furthermore, according to the third configuration of the present invention, the ordering side is equipped with a display device that displays a plurality of products set in advance in a menu format, and an input means for inputting the selection of products in the display menu and the number of products to be ordered. A communication device, a first address for temporarily storing ordering information transmitted from the ordering side communication device, a master file for storing product data of all products ordered from the ordering side communication device, and storing message information. an information processing device equipped with a storage device having a message storage address; a reading unit connected to the information processing device and reading out the order information by accessing the storage address of the order information;
The information processing device includes a display means for displaying the read order information and an order-receiving side communication device equipped with an input means, and the information processing device sends message information transmitted from the order-receiving side communication device to the message storage address. If the new ordered product is included in the order information,
The master file is updated with the product information of this newly ordered product, master file update information is generated, and when the communication device is connected to the ordering side communication device,
There is provided a message information transmission/reception system in an ordering system for a wide variety of products, characterized in that the master file update information and the message information stored in the message storage address are automatically transmitted.

[Operation] The order receiving and placing system according to the first to third inventions described above is configured such that the ordering side and the ordering side can access the information processing device interposed between the ordering side and the ordering side independently of each other. In other words, the orderer selects the product to order from the product menu displayed on the display device on the ordering side, sends it to the information processing device along with the number of items to be ordered, and the information processing device sends this information to a predetermined address. The information is stored in the storage area.The order receiving side can read out the order details of the orderer at any time by accessing a predetermined address of the information processing device.

Note that the message information from the order receiving side to the ordering side is automatically transmitted to the ordering side when the ordering side performs an ordering operation to the information processing device.

A fourth invention relates to a multifunctional telephone device suitable for carrying out the first to third inventions described above, which is configured to be able to display a product menu all at once on a display device constituted by a display device, The menu is rewritten as necessary so that all products handled by the orderer are always displayed on the menu.

[Embodiments] Hereinafter, a multi-product ordering system according to a preferred embodiment of the present invention and a multifunctional telephone device suitable for use in this ordering system will be described with reference to the accompanying drawings.

FIG. 1 shows an outline of the basic idea of the present invention, and in this example, business establishments A%B%C are alcoholic beverages at bars and restaurants, etc.
This is a store that sells soft drinks, etc. (hereinafter abbreviated as alcoholic beverages, etc.), and therefore, the order taker who receives orders for products such as alcoholic beverages from this business store is a liquor store. Each business store A, B, C
has an ordering system aSb1c for ordering alcoholic beverages, etc.
These ordering systems & b, c
via public lines a1, b3, cl, such as telephone lines,
It is connected to a large-scale storage device M such as a VAN. on the other hand,
The liquor store side is equipped with a product ordering system d, and this ordering system d is connected to a large-scale storage device M via a public line d1.

Each business store A and BSC store order information in a large-scale storage device M through their respective order systems aSb and c.
send to The large-scale storage device M stores product ordering information received from the ordering systems 1, b, and c of each business store in a storage area at an address assigned to each ordering system.

The liquor store runs the ordering system d at any time,
By sequentially specifying the addresses of the large-scale storage device M allocated to the ordering system λ, bSc of each business store, the ordering information for the products stored in each storage area is read out.

The configuration of the ordering system according to the preferred embodiment of the present invention will be explained in more detail with reference to the drawings from FIG. 2 onwards. FIG. 2 shows an example of an ordering system of an ordering system according to a preferred embodiment of the present invention, which uses a telephone line to communicate with a VAN that constitutes a large-scale storage device. It is built into a multifunction telephone device 100 as shown in FIG.

As shown in FIG. 2, the ordering system of this embodiment is composed of a microcomputer 102, and this microcomputer 102 has input means 104 for manually inputting product ordering information, and an input means 104 for manually inputting product information and ordering control. A storage device +06 that stores programs, and a multifunctional display 10 that displays product information, operating instructions, and other information.
8, and a central control unit (CPU) that executes the control program stored in the storage device 106 and controls the ordering operation.
10, and an output device 114 connected via a telephone line 112 to the VAN 200 (see FIG. 6) that constitutes the large-scale storage device M.

Furthermore, the CPU110 of the ordering system includes a printer 11 that functions as a recording device for recording product order information.
6.

The storage device 106 is composed of a ROM+20 that stores constant data such as the control program described above, and a RAM+22 that stores variable data such as product order information. R
The AM 1 22 stores, as product information, all products such as alcoholic beverages handled by business establishments that use the ordering system, along with product order information. This product information consists of a product code for each product. The control program stored in the ROM 120 includes a display control program, and is configured to convert each product code of product information stored in the RAM 122 and display the product name on the display screen of the display 108. has been done.

The orderer selects the desired product from the product list displayed on the display 108 and inputs the quantity of each ordered product via the input means.

CPUll0 outputs the input ordered product and the corresponding ordered quantity as ordering information to VAN 200 via output device 114 and telephone line 112.

At the same time, cptrt to executes the printer control program, and the product name and order number 1 of the product corresponding to the product information output to the VAN 200 are recorded on the recording paper by the printer+16.

Note that the output device of the ordering system described above is provided with an ordered product storage area 168 that temporarily stores order information of all ordered products and the number of ordered products.

As shown in Figure 3, the multifunctional telephone device lOO, which incorporates the above ordering system, is a handset + receiver for normal telephone communication.
24 and a telephone main body 126, and a display 108 is provided on the top surface of the telephone main body 126. In addition to product information stored in the RAM 122, the display 108 also displays the function mode selection screen of the telephone device (Fig. 4). ), a dial screen for normal dial communication (FIG. 5), and a product ordering mode screen (FIG. 6). Furthermore, the illustrated telephone device is provided with an insertion slot 130 for a RAM card 128 for inserting optional functions, and operational instructions, input screens, etc. for additional functions stored in the RAM card 28 are displayed on the display. Ru. These display screen displays, display selections, switching, etc. are controlled by a display control program stored in the ROM+20.

Further, the telephone device 100 shown in FIG.
A touch panel 132 is overlaid on the display screen, and this touch panel +32 allows data input by touching the touch panel with fingers.
It is configured such that an input operation can be performed by directly touching the display information displayed on the display 108 with a finger.

The ordering information output from the ordering system is shown in Figure 7.
In order to identify the ordering system, there is a data part 134 indicating the ID code assigned to each ordering system, and a product code part 134 indicating the product food of the ordered product.
36 and a numerical data portion 138 indicating the order quantity, and further includes an END data portion 140 indicating the end of the data at the end of all input information. These data I34, +36.138, +40 are configured as serial data because they are transmitted and received via a telephone line.

] - In the embodiment described above, communication data is transferred using a public telephone line, so the data structure is serial data as shown in Figure 7. When communicating using a large-capacity communication line such as a communication line, it is also possible to convert this into parallel data.

As shown in Figure 8, the VAN that constitutes a large-scale storage device
200 has a storage area allocated to this ordering system, and this storage area includes a storage area 202 for constant data such as control programs, and product names, manufacturer names, and product codes of all products handled by the liquor store. A master file storage area 204 stores product information such as product information, the ID code of each business store, and the corresponding address, and a message storage area 206 for exchanging messages between liquor stores and business living rooms.
and an ordering information storage area to which addresses recorded in the master file are assigned corresponding to the I2) codes specified for each ordering business store.

The VAN 200 has a transmitting/receiving device 208 connected to a telephone line +12, and determines the address of the master file 204 based on the ID code indicated in the ID code portion 136 of the order information received via the telephone line. Search and store product information and number 1 information in the corresponding address portion of the order information storage area.

Since the VAN200 operates on a time-sharing basis, it can be accessed simultaneously by multiple ordering systems.
Therefore, there is no need to repeat the dialing operation when a call is busy, unlike the conventional ordering and placing orders by telephone.

As shown in FIG. 9, the order receiving system 300 installed on the liquor store side includes a transmitting/receiving device 304 connected to a VAN 200 via a telephone line 302, a storage device 306, and a CP L.
J 308, display 31O, and printer 312
and a keyboard device 314. The storage device 306 is composed of a ROM 316 that stores a control program such as an order control program, and a RAM 318 that stores variable data such as order information. A business store information file 320 that records product information and order records from each business store, a product information file 322 that stores product information such as all product names handled by the liquor store, manufacturer names, inventory 1, etc. It has a message recording section 324 that records messages sent to the store.

The operation of this order entry system is controlled by a control program stored in ROM 316 in response to manual input via keyboard 314. That is, when an order acceptance command is input via the keyboard 314, the CPU 308 sends a read command to the VAN 200 via the transmitting/receiving device 304.
Output to. The control device 210 of the VAN 200 starts a read operation in response to this read command, sequentially designates each address of the order information storage area, reads out the order information stored in the storage area of each address, and reads out the order information stored in the storage area of each address. As serial data with the structure shown in the order receiving system 300
Output to.

The order receiving system 300 temporarily stores the order information received from the VAN 200 in the temporary storage register 326 of the transmitting/receiving device. The CPU 308 of the order receiving system 300 has a ROM3
The control program stored in the RAM 318 sequentially reads out the order information stored in the temporary storage register 326 for each business store, and assigns the order details for each business store to the occupational disease information file 320 in the RAM 318. data to a new storage area. The CPU 308 sequentially specifies each address of each order information storage area, displays the order contents on the display, and operates the printer 312 to print the order contents on recording paper.

Note that the control program stored in the ROM 316 includes a display control program and a printer control program, and the display control program is
The coded business store name, product information, etc. are converted into product names and business store names, and the converted business store names are displayed on the display 310.

On the other hand, the printer control program converts business store names, product names, etc. into printer codes such as ASCII codes.

The message information sent from the liquor store to each business store includes new product information, holiday information from the liquor store, and the like. Message information includes information that needs to be sent to all ordering business branches and information that needs to be sent only to some specific business branches, depending on the content, so an instruction code is assigned to each message. It is desirable to configure the message information to be sent to the business branch designated by this instruction code.

As mentioned above, when a liquor store opens its business, message information is recorded in the message recording section 324 of the order receiving system 300, and also in the message storage area 20 of the VAN 200.
Transferred to 6. When the control device 210 of the VAN 200 receives the ordering information from each ordering system +00,
The message information instruction code stored in the message storage area 206 is checked to see if the stored message information is instructed to be sent to the supplier business branch, and the message sending is instructed. If so, it generates a message signal indicating that there is a message to be sent, and sends this to the ordering system 100. In this embodiment, it is desirable that the message signal be transmitted immediately after the ordering information from the ordering system 100 has been transferred.

When the ordering system 100 receives the message signal,
Send a message transmission request signal to VAN200 and
Triggers the AN to send a message. The ordering system 100 receives the message from the VAN 200,
The printer 116 is operated to print, or the information is displayed on the display 108.

Hereinafter, the order receiving/placing operation using the message sending/receiving method according to the present invention will be explained with reference to the flowchart shown in FIG.

The multi-function telephone device shown in FIG. 3 normally displays the function selection menu shown in FIG. 4, and when performing a normal dialing operation, the user touches the "Dialing" display area 144 with his or her finger. As a result, the display screen shown in FIG. 5 in the dial transmission mode including the numeric keypad 146 with a normal dial key arrangement is displayed on the display. This dial call display screen further includes a dial number display section 148 that displays the input dial number, a display section of the destination display section 150 when the dial information of the destination party is registered in the RAMI 22, and a speed dial display section. Instruction switch section 152, cancellation switch section 154, on-hook mode switch section 156, and transmission switch section 15
There are various operation switch parts such as 8 etc.

On the other hand, when ordering a product, "Product order" display section 1
60 to start the product order control program stored in the ROM 120.

CPUll0 executes the product order control program in response to this.

When the product order control program is executed, first, in step +002, a product order input screen stored in the ROM 120 is displayed. As shown in Fig. 6, this product order input screen includes a number 16 for quantity input and code input.
2 and a product display section 164 for displaying the names of all products or a predetermined number of products handled by the business store, and a quantity display field 166 is formed adjacent to each product name display field.

In the illustrated embodiment, the product display ff1164 has a display capacity (for example, 30 products) that allows all products handled in a normal business store to be displayed at once.

In this product display section 164, as shown in FIG.
The product names stored in M122 as product codes are converted into character information and are displayed.

Product order input is performed using the order input screen displayed on the display +08 in step 1002, and the corresponding product is specified by touching the desired product display field with a finger. Note that if there is no product to order among the products displayed on the display 108, that is, if you want to order a product to be added as a new product, use the code entry key and numeric keypad to place an order using the product code table. Enter the product code you want. In this case, the input product code is displayed in the product 8 column of display +08.

In addition, in this embodiment, when ordering a product that is not included in the product menu, the new product is specified by inputting a code, but for new products, the operator of the business store can place an order by telephone. In addition to accepting the order in response to this telephone order, the customer may also visit the business store and change the menu settings of the ordering system. Also, V
Product information for all products, such as manufacturer name, product name, price, etc., is stored in the storage device of the AN200 as a database, and guidance is displayed on the ordering system when ordering a new product, so that the orderer can refer to this guidance. It is also possible to specify the product at the same time. When a product is specified, cpu+i.

In step tooe, the display control program is activated by an interrupt, and the display of the product display column displaying the specified product is inverted in black and white, indicating that the product displayed in the display column has been specified. . At the same time, the product code of the specified product is written into the ordered product storage area 168 of the output device +14. Subsequently, in step 1008, the order quantity of the specified product is input using the numeric keypad 162. The input quantity is numerically displayed in the part corresponding to the specified product on the quantity display 1166, and the ordered product storage area +68
are recorded in accordance with the product code.

Next, in step 101O, the unit of order quantity ("case", "piece") is input. This unit input functions as a product order confirmation input, displays the unit of quantity in the quantity display field, and confirms the order of the product.

After the processing in step 1010 is completed, the state enters an input standby state where the next input is waited for.
is triggered. In step 1012, it is determined whether the input is a designation of the next ordered product or indicates the end of order input.

To end the purchase order input, the END key 170 on the purchase order input screen is operated, and END data is input accordingly. CPUll0 outputs the input data to EN.
The input is determined by comparing it with the D code data. As a result of the determination in step 1012, if the input data that has been input is product specification data, the process returns to step 1004 and
The processing from steps 1004 to +010 is repeated.

On the other hand, when the input of the END code is detected in step 1012, this END code is stored in the order information storage area 16.
8 and is stored as an END code indicating the end of the serial order data transferred to the VAN 200.

On the other hand, for CPUll0, the END code is step 101.
If detected in step 2, the display control program is executed by interruption in step 1014, and the display on the display 108 is changed from the order input display screen to the ordered product confirmation screen shown in FIG. 1st! As shown in the figure, the ordered product confirmation screen displays the ordered product name, ordered quantity, and quantity unit stored in the ordered product storage area 168.

At the same time, the ordered product confirmation screen includes confirmation switch section 172, correction switch section 174, and cursor switch section 1.
76, when the ordered product and quantity are confirmed, the confirmation switch +72 is operated, and on the other hand, when there is an item to be corrected in the ordered product and number 1, the correction switch is operated. Ru. In response, a cursor 178 is displayed on the display screen. This cursor 178 has the displayed product name,
Specify the item to be corrected by moving the quantity and unit in order.

The delete key 180 and the add key 182 are the cursor 178
is operated to delete or add ordered products while specifying the product name. That is, the delete key 180 is pressed while the product name is specified by the cursor 178.
When is operated, the specified product is deleted from the ordered product confirmation screen, and along with this, the ordered product storage area 1
The product data stored in 68 is also deleted. on the other hand,
When the additional key 182 is operated, the display 1
08 temporarily returns to the product order input screen and specifies the new product and quantity! ■The input is performed.

On the other hand, when the operation of the confirmation switch 172 is detected in step 1014, the CPU
IO is ROMI 201. m memorized VAN200
The dial number of the VAN 200 is read out, a dialing operation is automatically started, and the ordered product information is transferred in step tots in accordance with the connection with the VAN 200.

When the transfer of the ordered product information is completed, the VAN 200 stores the received ordered product information in the ordering information storage area at the address specified by the ID code, and outputs the order number to the ordering system. Ordering system CPt
When Jllo detects the entry of a purchase order number, it performs step 1.
At 020, a transmission completion flag is set. Then, in step 1022, the order number and transmission completion message are displayed on the display 108.

On the other hand, the control device of the VAN 200 compares the products in the received order information with the products handled by the business store stored in the master file 204 and the ordered products, and finds that some products are not registered as handled products. in case of,
In addition to updating the master file, R of the ordering system
Product information update data for updating the product information stored in the AM 122 is transferred to the ordering system, and a message sent from the liquor store to the business store is read from the message storage area 206 and transferred to the ordering system.

As mentioned above, when sending a message, VA
N200 transmits the order number to the ordering system 100, and at the same time checks the message information instruction code stored in the message storage area 206, and if it is necessary to transmit the message information to the business office with which it is communicating,
Outputs a message signal.

When the VAN 200 completes transmitting the product information update data and message signal, the VAN 200 transmits the communication destination transmission system 100.
cut off the line with. At this time, the line on the calling system 100 side is maintained in a connected state.

When the sending system receives the message signal, it sets the message flag in the message flag register 123 to indicate that it has received the message signal.

The CPU 110 checks whether there is update data for the product information in step 1024, and if update data is received, updates the product information in the RAM 122 in step 1026.

Next, in step 1028, the CPU 110 of the calling system 100 checks whether the message flag is set in the message flag register to detect the presence or absence of a message signal, and if the message flag is set, the CPU 100 executes step 1028. A message transmission request signal is generated at l030 and transmitted to the VAN 200.

The VAN 200 restores the line connection in response to the message transmission request signal from the originating system 100, and transmits the message information stored in the message storage area to the communication partner's ordering system 100.

The ordering system IOQ temporarily stores this message information in the ordered product storage area 168 of the output device 114, and displays the message on the display +08. Next, in step 1032, the CPU 10 reads the ordered product information stored in the ordered product storage area +68 of the output device 114, starts the printer control program, operates the printer, and displays the ordered product information and the liquor store's message Print it on recording paper. After the processing in step 1032 is completed, the processing of the emitting IE control program is completed. It should be noted that the above-mentioned embodiment merely shows an example for implementing the order system of the present invention, and the structure of the present invention is not limited to the "two-legged" embodiment, Any configuration that satisfies the configurations described in the scope and can achieve the problem to be solved by the present invention is possible. For example, the display screens of each display described above are merely examples for achieving the functions of the present invention, and any changes may be made.
J Noh.

For example, in the embodiment described in -, for a new product to be ordered, the system is configured to place an order by inputting a code, detect the existence of a new product in the VAN, and update the product information in the order nostem. However, in order to simplify Nostem, orders for new products are placed by telephone from the business store to the liquor store, and the liquor store maintains the VAN master file, and the product information in the ordering system is updated based on the maintained product information. It is also possible to perform maintenance.

Furthermore, in addition to the above-mentioned product ordering function, the above-mentioned multi-function telephone device has an additional built-in function that includes a dial that stores the dial information of a plurality of receiving stations that are input in succession to the above-mentioned dial-out function. a storage means; a transmitting means for performing a dialing operation based on the dial information of the receiving station having the highest order among the dial information stored in the dial storing means; and detecting a busy signal received from the destination receiving station. 11"
The transmission command means has a function of repeating transmission to the next receiving station every time a busy signal is detected, and sequentially retransmitting to multiple receiving stations. This is possible by making it possible to quickly make calls, etc. Furthermore, by being equipped with a large display, the multi-function telephone device of the present invention can store various kinds of information other than the above as built-in functions, or can be stored in a RAM card or ROM.
It can be added as an obon function using a card. In addition, as an example of the optional function mentioned in 1-,
Information search functions such as news information, sports information, event information, and traffic information, and game functions using game software can be added.

[Effects] The present invention is configured as described in ``-'', so that orders can be placed and orders received independently. (increasing orders,
This allows for accurate and smooth operation. Further, in the ordering system of the ordering side, only the products handled by the ordering party are displayed as a menu, so that the selection of the ordered products can be easily performed.

Furthermore, the multi-functional telephone device used in the ordering system of the present invention is configured to be able to display ordered products all at once on a large display, and to update the handled products according to ordering information so that the orderer can always All products handled by can be displayed 1. Because
The ordering process for the orderer can be simplified. Furthermore, since the display of the telephone device of the present invention is configured to display the product name, it is possible to prevent mistakes in selecting the product to be ordered.

Further, according to the present invention, message information such as new product information, etc., to be transmitted from the order receiving side to the ordering side can be reliably transmitted at the timing of order placement. Furthermore, in the configuration of the present invention, message information can be automatically sent and received between the ordering system and the VAN when a call is connected for ordering, so within the minimum call time of about m. It becomes possible to complete ordering, receiving mask update information, and receiving message information. Furthermore, according to the present invention, a VAN connected to a plurality of ordering systems
However, by cutting off the line during the time when the communication partner's ordering system performs internal processing such as updating the master, displaying order numbers, and sent messages, it becomes possible to communicate with other calling systems and process information. Communication between a large number of ordering systems and the VAN can be performed efficiently.

[Brief explanation of the drawing]

FIG. 1 is a diagram showing an outline of the ordering system of the present invention, FIG. 2 is a block diagram showing the configuration of the ordering system, and FIG. 3 is a perspective view showing a preferred embodiment of the multifunctional telephone device of the present invention. 4 to 6 are diagrams showing display examples of the multi-function telephone device shown in FIG. 3, and FIG.
FIG. 8 is a block diagram showing the structure of the VAN that constitutes the large-scale storage device.
Figure 9 is a block diagram showing the configuration of the order receiving system,
Figures (a) and (b) are flowcharts showing the ordering control program, and Fig. 11 is a diagram showing an example of the display of the ordering system. Multifunctional telephone device Microcomputer storage device Display AN Ordering system No. 11 Fig. 4 Fig. 2 Fig. 5 Fig. 6 Fig. 7 Fig. 8 Fig. 10 (0) Fig. 1Q (b)

Claims (7)

[Claims] (1) A display device that displays a plurality of preset products in a menu format, an ordering side communication device equipped with input means for inputting the selection of products in the display menu and the number of items to be ordered, and from the ordering side communication device. an information processing device equipped with a storage device that temporarily stores transmitted ordering information at a predetermined address; a reading unit connected to the information processing device and reading out the ordering information by accessing the storage address of the ordering information;
It is composed of a display means for displaying the read order information and an order-receiving side communication device equipped with an input means, and a storage device of the information processing device stores a message information sent from the order-receiving communication device. A multi-product product characterized in that a storage address is set, and the information processing device automatically transmits message information stored in the message storage address when the information processing device is connected for communication with an ordering side communication device. A method for sending and receiving message information in an ordering system. (2) an ordering side communication device equipped with a display device that displays a plurality of preset products in a menu format, and input means for inputting the selection of products in the display menu and the number of items to be ordered; and the ordering side communication device. an information processing device connected via a public line and equipped with a storage device that temporarily stores ordering information transmitted from the ordering side communication device at a predetermined address; connected to the information processing device via a public line; The information processing apparatus comprises a reading means for accessing the storage address of the ordering information and reading out the ordering information, a display means for displaying the read ordering information, and an order receiving side communication device equipped with an input means. A message storage address is set in the storage device to store message information sent from the ordering side communication device, and when the information processing device is connected for communication with the ordering side communication device, the information stored in the message storage address is set in the storage device. A method for transmitting and receiving message information in an ordering system for a wide variety of products, characterized in that message information is automatically transmitted. (3) The information processing device starts transmitting the message information upon detecting completion of transmission of the ordering information from the ordering side communication device.
Message information transmission/reception method described in item 1 or 2. (4) The information processing device detects the presence or absence of message information in the message storage address when connected for communication by the ordering side communication device, and if there is a message in the message storage address, the transmission of the ordering information is completed. At the same time, a signal indicating that the message information is present is transmitted to the ordering side communication device, and transmission of the message information is started in response to a transmission request signal transmitted from the ordering side communication device. Message information transmission/reception method according to item 1 or 2. (5) An ordering side communication device equipped with a display device that displays a plurality of preset products in a menu format, and input means for inputting the selection of products in the display menu and the number of items to be ordered; and the ordering side communication device. A storage device having a first address for temporarily storing transmitted order information, a master file for storing product data of all products ordered from the ordering communication device, and a message storage address for storing message information. an information processing device; a reading unit connected to the information processing device and reading out the order information by accessing the storage address of the order information;
The information processing device includes a display means for displaying read order information, and an order-receiving side communication device equipped with an input means, and the information processing device sends message information transmitted from the order-receiving side communication device to the message storage address. If the new ordered product is included in the order information,
The master file is updated with the product information of this newly ordered product, master file update information is generated, and when the communication device is connected to the ordering side communication device,
A method for transmitting and receiving message information in an ordering system for a wide variety of products, characterized in that the master file update information and the message information stored in the message storage address are automatically transmitted. (6) The information processing device starts transmitting the message information upon detecting completion of transmission of the ordering information from the ordering side communication device.
Message information transmission and reception method described in section. (7) The information processing device detects the presence or absence of message information in the message storage address when connected for communication by the ordering side communication device, and if there is a message in the message storage address, the transmission of the ordering information is completed. At the same time, a signal indicating that the message information is present is transmitted to the ordering side communication device, and transmission of the message information is started in response to a transmission request signal transmitted from the ordering side communication device. Message information transmission/reception method described in Section 5.