JPH0265357A - Automatic timer control system for ordering system terminal equipment in order giving and receiving system of various commodities - Google Patents

Abstract

PURPOSE:To exactly and smoothly execute order giving and receiving between an order giving person and an order receiving person to have a different business time band by accessing an information processing unit, which is interposed between an order giving side and an order receiving side, mutually independently by the order giving side and order receiving side. CONSTITUTION:When the order of a commodity is given, a commodity order giving input picture is called to a display 108 and the desired commodity is selected from a commodity list which is displayed in the commodity order giving input picture. Then, the order giving quantity of the respective order giving commodities is inputted. A CPU 110 outputs the inputted order giving commodity, the correspondent order giving quantity and an order giving condition, etc., through an output device 114 and a telephone line 112 to a VAN200 as order giving information. An order receiving system 300 temporarily stores the order giving information from the VAN200 to a register 326 of a transmitting receiving device. A CPU 308 successively reads the order giving information, which are stored in the register 326, to the control program to be stored in a ROM 316 in each business shop. Then, order giving contents in each shop are transferred to a storing area, which is allocated concerning each shop, of a shop information file 320 in a RAM 318.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention relates to an ordering system for a wide variety of products, and in particular, the present invention relates to an ordering system for a wide variety of products, and in particular, for example, a system for ordering a wide variety of products on a daily basis, such as between a business establishment such as a restaurant or a liquor store. The present invention relates to an ordering system that enables efficient ordering and placement. Furthermore. The present invention relates to an automatic time adjustment system for a clock built into an ordering system terminal.

[Conventional technology] Regarding the ordering and placing of orders for beverages such as alcoholic beverages between business establishments and liquor stores,
Due to different business hours, it is difficult to place and receive orders for products. That is, the business hours of the regular business floor are late at night, and inventory checks of alcoholic beverages and other beverages, replenishment orders for missing products, and other tasks are often carried out after business hours have ended. Normally, replenishment of missing products must be completed before the store opens the next day, which requires quick ordering and product delivery. Therefore, orders for these types of products are normally placed by telephone.

[Problem to be solved by the invention] On the other hand, liquor stores have normal business hours, so in order to receive orders for products due to work-related illnesses, employees of liquor stores must work overtime and have to work outside of business hours. The system accepts orders for products due to work-related illnesses, or temporarily records product orders from work-related illnesses on magnetic tape using an answering machine.

In the former case, it is not only difficult to ensure overtime work for liquor store employees, but also increases the burden of personnel costs due to overtime allowances, etc. Moreover, orders for products are placed over the phone, and records of orders received and placed between each other. Therefore, there is a lack of accuracy in receiving and placing orders. On the other hand, in the latter case, order details are temporarily recorded on magnetic tape, which improves the accuracy of ordering compared to the former. When placing and receiving orders for products from a liquor store, the telephone at the liquor store will be busy for a long time, creating the inconvenience of having to make repeated dial calls when operating a business store. In addition, in normal answering machines, there is a limit to the recording capacity of the magnetic tape, and when the entire recording area of the tape has been recorded, it returns to the first recording area and starts new recording. When orders for products are concentrated, a part of the order records are erased, making it impossible to receive orders.

SUMMARY OF THE INVENTION Therefore, the present invention aims to solve these conventional problems in ordering and placing orders for a wide variety of products, and to provide an ordering system that can efficiently and accurately place and receive orders.

In such an ordering system, if a large-scale information processing device using a public telephone line such as a VAN system is used as an intermediary to transmit information between the ordering terminal and the ordering terminal, ordering information can be transmitted. It is advantageous in terms of large 1 processing, etc. On the other hand, in such large-scale information processing apparatuses, downtime may be periodically set for each system, and ordering and placing operations are not possible during such downtime. Therefore, in order to accurately detect the time slot in which orders can be placed and received, it is necessary to match the built-in clock of the ordering terminal with the clock of the large-scale information processing device.

SUMMARY OF THE INVENTION Therefore, an object of the present invention is to make it possible to receive and place orders for a wide variety of products and to transmit information from the ordering side to the ordering side reliably and quickly, and to change the clock of the ordering side terminal to a large-scale information processing device. The purpose is to provide an ordering system for a wide variety of products that can be automatically adjusted using a clock.

[Means for Solving the Problems] In order to achieve the above and other objects, the present invention provides a display device that displays a plurality of preset products in a menu format, and a display device that displays a plurality of products set in advance in a menu format. an ordering side terminal communication device equipped with an input means for inputting selection and order quantity; and a corresponding ordering side terminal communication device connected to the plurality of ordering side terminal communication devices and assigned to each ordering side terminal communication device. an information processing device equipped with a storage device and a clock having an address for temporarily storing ordering information transmitted from the device; and a readout device connected to the information processing device and reading out the ordering information by sequentially accessing the storage addresses of the ordering information. an ordering side terminal communication device having a display means for displaying the read ordering information, and an inputting means, and when the information processing device receives the ordering information from the ordering side terminal communication device. The device is configured to transmit a confirmation signal including order reception confirmation information and clock time information according to the received order information to the ordering side terminal communication device, and the ordering side terminal communication device Provided is an automatic clock adjustment method for an ordering system terminal in an ordering system for a wide variety of products, characterized in that the time of a built-in clock is adjusted based on a confirmation signal received from a terminal.

[Function] In the ordering system according to the present invention described above, the ordering side and the ordering side are mutually independent, and the t! The information processing device intervening in fl is configured to be accessible. That is, the orderer selects the product to order from the product menu displayed on the display device of the ordering side, sends it to the information processing device along with the number of items to be ordered, and the information processing device stores this in a storage area at a predetermined address. Remember. On the order receiving side, the contents of the order placed by the orderer can be read out at any time by accessing a predetermined address of the information processing device.

Note that the ordering conditions such as the delivery date and time desired by the ordering side are transferred to the ordering side as part of the ordering information along with the ordered products and their quantities via the above-mentioned information processing device.

[Embodiments] Hereinafter, a multi-product ordering system according to a preferred embodiment of the present invention and a multifunctional telephone device suitable for use in this ordering system will be described with reference to the accompanying drawings.

FIG. 1 shows an outline of the basic idea of the present invention, and in this example, business establishments ASB and C represent alcoholic beverages such as bars and restaurants;
This is a store that sells soft drinks, etc. (hereinafter abbreviated as alcoholic beverages, etc.), and therefore, the order taker who receives orders for products such as alcoholic beverages from this business store is a liquor store. Each business store A, B, C
Ordering system 1 for ordering alcoholic beverages etc., bSc
These order system chimneys, b, c
is via public lines a1, bl, cI such as telephone lines,
It is connected to a large-scale storage device M such as a VAN. on the other hand,
The liquor store side is equipped with a product ordering system d, and this ordering system d is connected to a large-scale storage device M via a public line dI.

Each business store A, B, and C stores ordering information in a large-scale storage device M via their own ordering system chimneys b and c.
send to The large-scale storage device M stores product ordering information received from the ordering systems a, b, and c of each business store in a storage area at an address assigned to each ordering system.

The liquor store runs the ordering system d at any time,
The addresses of the large-scale storage devices M assigned to the ordering systems 2, b, and c of each business store are sequentially specified, and the ordering information for the products stored in each storage area is read out.

The configuration of the ordering system according to the preferred embodiment of the present invention will be explained in more detail with reference to the drawings from FIG. 2 onwards. FIG. 2 shows an example of an ordering system of an ordering system according to a preferred embodiment of the present invention, which uses a telephone line to communicate with a VAN that constitutes a large-scale storage device. It is built into a multifunction telephone device +00 as shown in FIG.

As shown in FIG. 2, the ordering system of this embodiment is composed of a microcomputer 102, which has an input means 104 for manually inputting product ordering information, and an input means 104 for manually inputting product information and ordering information. [1
A storage device 106 that stores programs, a multifunction display 108 that displays product information, operation instructions, and other information, and a central control device that executes the control program stored in the storage device 106 and controls ordering operations. (C
PU) 110 and VAN 2 that constitutes the large-scale storage device M.
00 (see FIG. 6) and an output device 114 connected via a telephone line 112.

Furthermore, CPU110 of the ordering system is a printer+1 that functions as a recording device for recording product order information.
6. The ordering system 100 is further provided with a real-time clock counter 124, which counts clock pulses from a built-in clock oscillator 125 to generate time information.

The storage device 106 includes a ROM 120 that stores constant data such as the control program described above, and a RAM 122 that stores variable data such as product order information. R
The AM I 22 stores all products, such as alcoholic beverages, handled by business establishments that use the ordering system as product information, along with product order information. This product information consists of a product code for each product. The control program stored in the ROM+20 includes a display control program, which converts each product code of product information stored in the RAM 122 and displays the product name on the display screen of the display 108. Screen (6th
Figure a) and the ordering conditions input screen including instructions such as delivery date and time (
The system is configured so that the two purchase order input screens shown in FIGS. 6 and 6c) are switched and displayed. Furthermore, in this embodiment, messages can also be input using the order condition input screen as shown in FIG. 6C. In this example, the content of the message normally used in each business store, for example, the condition of the product at the time of delivery (if the desired product is beer or juice, whether or not you want it cold, etc.) is the message. It is possible to specify a message using an input code of several digits.

Note that, as shown in FIGS. 6C and 6D, the input screen for ordering conditions can be different for each ordering system 100. That is, on the ordering condition input screen shown in FIGS. 6C and 6C, it is possible to input both ordering conditions and a message, whereas on the input screen shown in FIG. 6D, only a message can be input.

These input screens are appropriately set by changing the settings of the display control program according to the ordering state of the orderer.

In the following explanation, the setting in which no ordering conditions or messages are entered at all, that is, the setting in which the ordering conditions input mode is not set, is referred to as the first setting of ordering conditions, and the setting in which only messages are entered on the display screen shown in Figure 6 d. This is called the second setting of ordering conditions, and the setting in which both the ordering conditions and the message can be input using the input screen shown in FIG. 6C is called the third setting of ordering conditions.

When placing an order for a product, the orderer first calls up the product order input screen shown in Figure 6, 1 on the display +08, selects the desired product from the product list displayed on the product order input screen, and completes each order. Enter the order quantity of the product. Once you have specified all the desired products and the order quantity, the display will switch to the initial screen for inputting ordering conditions shown in Figure 6 (a) or 6(d). If specified, the ordering conditions are displayed, and if a message is specified, the ID code of the specified message is displayed.

In the illustrated embodiment, the orderer is configured to specify the desired message using the ID code using a symmetric table of message and ID code that is provided separately. Instead, the message column is used as a scroll screen, and by operating the UP/DOWN key, the message messages stored in T' (AM) are sequentially displayed on the display, and the orderer can place an order from the displayed message messages. It is also possible to select a message to be sent to the order recipient along with the content.

CPU110 sends the inputted ordered product, corresponding ordered quantity, ordering conditions, and message as ordering information to the VA via the output device 114 and the telephone line 112.
Output to N200.

At the same time, the CPU 110 executes the printer control program, and the product name, order quantity, order conditions, and message of the product corresponding to the product information output to the VAN 200 are recorded on recording paper by the printer 116. .

Note that the output device of the ordering system described above is provided with an ordered product storage area 168 that temporarily stores order information of all ordered products and the number of ordered products.

As shown in FIG.
24 and a telephone main body 126, and a display 108 is provided on the top surface of the telephone main body 126. In addition to product information stored in the RAM 122, the display 108 displays a function mode selection screen (fourth screen) of the telephone device. figure),
Various display screens such as a normal dial communication dial screen (FIG. 5) and a product ordering mode screen (FIG. 6 a, b, c, d) are switched and displayed. Furthermore, the illustrated power supply device includes a RAM card 128 for inserting optional functions.
An insertion slot 130 for inserting a RAM card 128 is provided.
Operation instructions, input screens, etc. for additional functions stored in are displayed on the display. These display screen displays, display selections, switching, etc. are controlled by a display control program stored in the ROM 120.

Further, the telephone device 100 shown in FIG.
A touch panel 132 is overlaid on the display screen, and this touch panel! 32 allows data input by touching the fingers,
It is configured such that an input operation can be performed by directly touching the display information displayed on the display 108 with a finger.

As shown in FIG. 7, the ordering information output from the ordering system includes a data portion 134 indicating an ID code assigned to the valley ordering system in order to identify the ordering system;
Product code part 13 indicating the product code of the product to be ordered
6 and a numerical data part 138 indicating the order quantity, and furthermore, at the end of all the input information, there is an E indicating the end of the data.
It has an ND data portion 140. These data 1
34.136 and +38.140 are configured as serial data in order to be transmitted and received via a telephone line.

In the above embodiment, communication data is transferred using a public telephone line, so the data structure is serial data as shown in FIG. When communicating using a large-capacity communication line such as, it is also possible to convert this into parallel data.

As shown in Figure 8, the VAN that constitutes a large-scale storage device
200 has a storage area allocated to this ordering system, and this storage area includes a storage area 202 for constant data such as control programs, and product names, manufacturer names, and product codes of all products handled by the liquor store. A master file storage area 204 stores product information such as product information, the ID code of each business store, and the corresponding address, and a message storage area 206 for exchanging messages between liquor stores and business living rooms.
and an ordering information storage area allocated with an address recorded in a mask file corresponding to an ID code designated for each ordering business store.

Further, the VAN 200 includes a clock counter 209 and counts clock pulses from a built-in clock oscillator 211 to generate time information. In addition, VAN
The real-time time information counted by the clock counter 209 of 200 is periodically adjusted by a time signal. The VAN 200 operates with a predetermined down time whose operation is controlled by this time information.

The VAN 200 has a transmitting/receiving device 208 connected to the telephone line 112, and determines the address of the mask file 204 based on the ID code indicated in the ID code portion 136 of the order information received via the telephone line. Search and store product information and quantity information in the corresponding address portion of the order information storage area.

Since the VAN200 operates on a time-sharing basis, it can be accessed simultaneously by multiple ordering systems.
Therefore, there is no need to repeat the dialing operation when a call is busy, unlike the conventional ordering and placing orders by telephone.

The order receiving system 300 installed at the liquor store side includes a transmitting/receiving device 304, a storage device 306, a CPU 308, a display 310, and a printer 31 connected via a VAN 200i and a near 11 talk line 302 shown in FIG.
2, and a keyboard device 314. The storage device 306 is composed of a ROM 316 that stores control programs such as an order control program, and a RAM 318 that stores variable data such as order information. A business store information file 320 that records order records from each business store, a product information file 322 that stores product information such as all product names handled by the liquor store, manufacturer names, inventory m, etc. It has a message recorder 9211 section 324 etc. in which messages are recorded.

The operation of this order entry system is controlled by a control program stored in ROM 316 in response to manual input via keyboard 314. That is, when an order command is input via the keyboard 314, the CPO 308 sends a read command to the VAN 200 via the transmitting/receiving device 304.
Output to. The control device 210 of the VAN 200 starts a read operation in response to this read command, sequentially designates each address of the order information storage area, reads out the order information stored in the storage area of each address, and reads out the order information stored in the storage area of each address. As serial data with the structure shown in the order receiving system 300
Output to.

The order receiving system 300 temporarily stores the order information received from the VAN 200 in the temporary storage register 326 of the transmitting/receiving device. The CPU 308 of the order receiving system 300 has a ROM3
The order information stored in the temporary storage register 326 is sequentially read out for each business store by the control program stored in the RAM 318, and the order details for each business store are assigned to each business store in the business store information file 320 of the RAM 318. data to a new storage area. The CPU 308 sequentially specifies each address of each order information storage area, displays the order contents on the display, and operates the printer 31.2 to print the order contents on recording paper.

Note that the control program stored in the ROM 316 includes a display control program and a printer control program, and the display control program is
The coded business store name, product information, etc. are converted into product names and business store names, and the converted business store names are displayed on the display 310.

On the other hand, the printer control program converts business store names, product names, etc. into printer codes such as ASCII codes.

The message information sent from the liquor store to each business store includes new product information, holiday information from the liquor store, and the like. Message information includes information that needs to be sent to all ordering business branches and information that needs to be sent only to some specific business branches, depending on the content, so an instruction code is assigned to each message. It is desirable to configure the message information to be sent to the business branch designated by this instruction code.

As described above, message information inside the liquor store is recorded in the message recording section 324 of the order receiving system 300 and transferred to the message storage area 206 of the VAN 200. When the control device 210 of the VAN 200 receives the ordering information from each ordering system 100, it checks the instruction code of the message information stored in the message storage area 206, and checks whether the stored message information corresponds to the client's business. It checks whether or not there is an instruction to send a message to the patient, and if there is an instruction to send a message, it generates a message signal indicating that there is a message to be sent, and sends this to the ordering system 100. . In this embodiment, it is desirable that the message signal be transmitted immediately after the ordering information from the ordering system 100 has been transferred.

When the ordering system lOO receives the message signal,
Send a message transmission request signal to VAN200 and
Triggers the AN to send a message. The order system 100 receives the message from the VAN 200,
The printer 116 is operated to print, or the information is displayed on the display +08.

Hereinafter, the order receiving/placing operation using the message sending/receiving method according to the present invention will be explained with reference to the flowchart shown in FIG.

The multi-function telephone device shown in FIG. 3 normally displays the function selection menu shown in FIG. 4, and when performing a normal dialing operation, the user touches the "Dialing" display area 144 with his or her finger. As a result, the display screen shown in FIG. 5 in the dial transmission mode including the numeric keypad 146 with a normal dial key arrangement is displayed on the display. This dial call display screen further includes a dial number display section +48 that displays the input dial number, a display section of the destination display section 150 when the dial information of the destination party is registered in the RAM+22, and a speed dial display section. Instruction switch section 152, cancellation switch section +54, on-hook mode switch section +56, and transmission switch section 15
There are various operation switch parts such as 8 etc.

On the other hand, when ordering a product, "Product order" display section 1
60 to start the product order control program stored in the ROMI 20.

CPUll0 executes the product order control program in response to this.

When the product order control program is executed, first, in step +002, a product order input screen stored in the ROM 120 is displayed. This product order input screen, as shown in Figure 6, contains part 1 of the number pad for quantity input and code input.
62 and a product display section +64 for displaying the names of all products or a predetermined number of products handled by Occupational Diseases, and a number of meters display ff1166 is formed adjacent to each product name display column. In the illustrated embodiment, the product display section 164 is a display section that can display all the products handled in normal occupational diseases at once! IT (for example, 30 products).

As shown in FIG. 6, this product display section 164 displays r(
The product names stored in the AM I 22 as product codes are converted into character information and displayed.

Product order input is performed using the order input screen displayed on the display 108 in step 1002, and the corresponding product is specified by touching the desired product display field with a finger. Note that if there is no product to order among the products displayed on the display 108, that is, if you want to order a product to be added as a new product, use the code entry key and numeric keypad to place an order using the product code table. Enter the product code you want. In this case, the input product code is displayed on the product business card on the display 108.

In addition, in this embodiment, when ordering a product that is not included in the product menu, the new product is specified by inputting a code, but for new products, an operator with a work illness can place an order by telephone. In addition to accepting the order in response to this telephone order, the worker may also visit the workplace and change the menu settings of the ordering system. Also, V
Product information for all products, such as manufacturer name, product name, price, etc., is stored in the storage device of the AN200 as a database, and guidance is displayed on the ordering system when ordering a new product, so that the orderer can refer to this guidance. It is also possible to specify the product at the same time. When a product is specified, cpuz.

In step 1006, the display control program is activated by an interrupt, and the display of the product display column displaying the specified product is inverted in black and white, indicating that the product displayed in the display column has been specified. . At the same time, the product code of the specified product is written into the ordered product storage area 168 of the output device 114. Subsequently, in step 1008, the order quantity of the specified product is input using the ten-key part +62. The input quantity is numerically displayed in the portion of the quantity display 4m+66 corresponding to the designated product, and is also recorded in the ordered product storage area 168 in correspondence with the product code.

Next, in step 101O, the unit of order quantity M ("case", "piece") is input. This unit input functions as a product order confirmation input, displays the unit of quantity between quantity displays, and confirms the order for the product.

After the processing in step 1010 is completed, the input standby state waits for the next input, and the next input causes step l012
is triggered. In step +012, it is determined whether the input is a designation of the next ordered product or indicates the end of order input.

To end the purchase order input, the END key 170 on the purchase order input screen is operated, and END data is input accordingly. CPUll0 outputs the input data to EN.
The input is determined by comparing it with the D code data. As a result of the determination in step 10I2, if the input data that has been input is product specification data, the process returns to step +004.
The processing from steps 1004 to +010 is repeated.

On the other hand, when the input of the END code is detected in step 10I2, this END code is stored in the order information storage area 16.
8 and is stored as an END code indicating the end of the serial order data transferred to the VAN 200.

On the other hand, for CPUll0, the END code is step 101.
If detected in step 2, the display control program is executed by interruption in step 1014, and the display on the display 108 is changed from the order input display screen to the ordered product confirmation screen shown in FIG. As shown in FIG. 11, the ordered product confirmation screen displays the ordered product name, the ordered quantity, and the number 1 unit stored in the ordered product storage area 168.

At the same time, the ordered product confirmation screen includes confirmation switch section 172, correction switch section 174, and cursor switch section 1.
76, and when the ordered product and quantity are confirmed, the confirmation switch 172 is operated, and on the other hand, when there is an item to be corrected in the ordered product and quantity, the correction switch is operated. . In response, cursor +78 is displayed on the display screen. This cursor 178 can display the displayed product name,
Specify the item to be corrected by moving the quantity and unit in order.

The delete key I80 and the add key 182 are the cursor 178.
is operated to delete or add ordered products while specifying the product name. That is, the delete key 180 is pressed while the product name is specified by the cursor 178.
When is operated, the specified product is deleted from the ordered product confirmation screen, and along with this, the ordered product storage area 1
The product data stored in 68 is also deleted. on the other hand,
When the additional key 182 is operated, the display 1
Step 08 temporarily returns to the product order input screen, where a new product is designated and the quantity is entered.

On the other hand, in step 1014, the confirmation switch! When the operation 72 is detected, an order condition input routine (FIG. 12) is executed in step 1016.

In the order condition input routine, first step 110
In step 2, check the setting level of ordering conditions for the ordering system. In this embodiment, in order to avoid setting the ordering conditions, the setting level of the ordering conditions set for the ordering system is checked by checking the flag value of the setting level identification flag set in the flag register 123 of the ordering system. judge. In other words, if the flag value of the above recognition flag is set to "0°," it is recognized that the order condition input setting is the first setting, and the flag value of the recognition flag is set to "1". If it is set, it will be recognized that the order condition input setting is the second setting, and
When the flag value of the recognition flag is set to "2", it is recognized that the order condition input setting is the third setting.

In step 1102, the flag value °l of the recognition flag
' is detected, in step 1104, the input screen shown in FIG. 6d is displayed on the display 108, requesting an input operation according to the second setting for inputting ordering conditions. Now, to explain the input operation using the input screen shown in Fig. 6d, this input screen allows you to select "Yes" to indicate whether or not to input a message.
, [No] keys 191a and 191b, and the message contents are entered in a code using the numeric keypad 192. When the input is completed, the "input complete" key 1 is pressed.
93 to complete the message input. In addition, in the figure,
The "Cancel" key is used to cancel the ordering operation during message entry, and the "Delete" key is used to correct incorrect input when a message code or the like is entered by mistake.

Regarding the input screen of FIG. 6d displayed on the display 108 in step 1104, step 1106
3, a message is input, and step I! If the "No" key 191b is operated in step 06, step 1
At 110, the operation of the "input completion" key 193 is detected,
Processing is returned to the ordering program shown in FIG. on the other hand,
In step 1106, if the [Yes j key 191a is operated, the input of the message code is accepted in step 1108, and then in step 1110, the operation of the "input complete" key 193 is detected,
The process returns to the ordering program shown in FIG. 1θ.

On the other hand, if the flag value °2'' of the identification flag is detected as a result of the determination in step 1102, step 1
112 The input screen shown in FIG. 6 is displayed on the display, and steps 1114 to 1120 and 1106 to 11
10 processes are executed.

Here, to explain the input screen shown in FIGS. 6A and 6C and the operation of inputting order conditions using this screen, FIG. 6 is the initial screen for inputting order conditions and messages at the third setting level, In the illustrated example, delivery date and delivery time are set as ordering conditions, and "no" keys 194a, 195a and "yes" keys 194b are placed in the respective rows 194 and 195.
, 195b are provided. Furthermore, on this display screen, a message input line 196 is provided, and this message input line also includes "
A "no" key 196a and a "yes" key 196b are provided. Furthermore, an input confirmation key 197 is provided on this input screen.

In inputting order conditions and messages using the input screen shown in Figure 6 at the third setting level, the "No" keys 194a, 195a, +96a in all rows are operated, and the confirmation key 97 is pressed. If operated, the input of order conditions and messages is stopped, and only the order details such as the ordered product and the number of items ordered are transmitted as order information. on the other hand,
If any of the "Yes" keys 194b, 195b, +96b in the order condition and message input lines 194, 195, and 196 are operated, the input screen changes from the screen in Figure 6 S to the screen in Figure 6 C. Then, the ordering conditions and message code are input using the numeric keypad 192.

Now, returning to FIG. 12, the ordering conditions and message input at the third setting level will be explained. Regarding the message input, the operation by operating the "No" key is the same as that at the second setting level. The operation is the same as when the "No" key is operated, and the operation when the "Yes" key is operated is the same as the operation when the "Yes" key is operated, so a description thereof will be omitted here.

When the identification flag value "2°" is detected in step 1106, the order condition input screen shown in FIG. In step 11114, the input screen is switched to the screen shown in FIG. At this time,
After finishing inputting the delivery date using the numeric keys, the "Input Complete" key is operated to complete the input of the delivery date. Then, step 112
0 in the delivery time input line. If this operation is detected, press the numeric key 192 in step 1120.
Accepts delivery time input using . At this time, after inputting the delivery time using the numeric keypad, the "input complete" key is operated to complete the input of the delivery time. Furthermore, step 1106
The input of the message is accepted through the processes of 1108 and 1108.

Thereafter, in step 1110, the input process for ordering conditions and messages is completed by operating the input 1 confirmation key.

Also, in steps 1114, 1118, and 1106, all the input lines'"No" keys 194a, 1952L, 19
When the operation 6a is detected, the input confirmation key is operated in step 1110 to end the input processing of the ordering conditions and message.

At step 1016, CPUll0 reads the dial number of VAN 200 stored in ROM+20 and automatically starts a calling operation. In this sending operation, the CPU 110 of the ordering system 100 compares the down time information of the VAN 200 stored in the RAM 122 with the current time information generated by the clock counter 124, and determines whether the current time is outside the down time of the VAN 200. If so, the transmitting operation is immediately started, and if it is during the pause period, a message to that effect is displayed on the display 108, the transmission standby state is entered, and the transmitting operation is started after the pause period ends.

After starting the outgoing operation, in accordance with the connection with the VAN 200, order information including order details, order conditions, and messages is transferred in step 1018.

When the transfer of the ordering information is completed, the VAN 200 stores the received ordered product information in the ordering information storage area at the address specified by the ID code, and outputs the ordering number to the ordering system.

When CPUll0 of the ordering system detects the input of the ordering number, it sets a transmission completion flag in step 1020. Then, in step 1022, the order number and transmission completion message are displayed on the display 108.

On the other hand, the control device of the VAN 200 compares the products in the received order information with the products handled by the business store stored in the mask file 204 and the ordered products, and finds that some products are not registered as handled products. in case of,
In addition to updating the mask file, the ordering system R
Product information update data for updating the product information stored in the AM 122 is transferred to the ordering system, and a message sent from the liquor store to the business store is read from the message storage area 206 and transferred to the ordering system.

As mentioned above, when sending a message, VA
N200 transmits the order number to the ordering system 100 and at the same time sends the message information instruction code stored in the message storage area 206 to the office with which the message information is being exchanged by checking 1-. outputs a message signal. Furthermore, the information sent from the VAN 200 to the ordering system 100 includes time information.

When the VAN 200 completes transmitting the product information update data and message signal, the VAN 200 transmits the communication destination transmission system 100.
cut off the line with. At this time, the line on the calling system l, 00 side is kept in a connected state.

When the sending system receives the message signal, it sets the message flag in the message flag register 123 to indicate that it has received the message signal.

The CPU 110 checks whether there is update data for the product information in step 2024, and if update data is received, updates the product information in the RAMI 22 in step 1026.

Subsequently, in step 1028, CPUll0 of the ordering system +00 checks whether a message flag is set in the message flag register to detect the presence or absence of a message signal, and if the message flag is set, the process proceeds to step 1028. A message transmission request signal is generated at 1030 and transmitted to the VAN 200.

The VAN 200 restores the line connection in response to the message transmission request signal from the originating system 100, and transmits the message information stored in the message storage area to the communication partner's ordering system +00.

The ordering system +00 temporarily stores this message information in the ordered product storage area 168 of the output device +14 and displays the message on the display +08. Next, in step l032, CPUll0 reads the ordered product information stored in the ordered product storage area 168 of the output device 114, starts the printer control program, operates the printer, and prints the ordered product information and the message from the liquor store. Print it on recording paper. After the processing in step 1032 is completed, the processing of the ordering control program is ended.

The ordering system uses the clock counter! based on the time information received from the VAN200. 24 time adjustment. Therefore, the time information on the clock counter is updated every time a product is ordered, making it possible to always generate accurate time information.

The above embodiment merely shows an example for implementing the ordering system of the present invention, and the configuration of the present invention is not limited to the above embodiment, and may fall within the scope of the claims. Any configuration that satisfies the described configuration and achieves the problem to be solved by the present invention is possible. For example, the display screens of each display described above are merely examples for achieving the functions of the present invention, and any changes can be made.

For example, in the above embodiment, for a new product to be ordered, the order is placed by inputting a code, the existence of the new product is detected in the VAN, and the product information in the ordering system is updated. In order to simplify the system, only new products are ordered by phone from the business floor to the liquor store, the liquor store maintains the VAN master file, and the product information in the ordering system is maintained using the maintained product information. It is also possible to do so.

Furthermore, in addition to the above-mentioned product ordering function, the above-mentioned multi-function telephone device has an additional built-in function such as a dial that stores the dial information of a plurality of receiving stations that are input in succession to the above-mentioned dial origination function. a storage means; a transmitting means for performing a dialing operation based on the dial information of the receiving station having the highest order among the dial information stored in the dial storing means; and detecting a busy signal received from the destination receiving station. and a transmission command means for instructing the transmission means to perform a transmission operation to the receiving station of the next rank, and the transmission command means repeats the transmission to the reception station of the next rank every time a busy signal is detected. It is also possible to add a function to sequentially perform re-transmission operations to a plurality of receiving stations by issuing a command, so that, for example, a taxi can be quickly called. Furthermore, by mounting a large display on the multifunction telephone device of the present invention, various types of information other than the above can be added as built-in functions or as optional functions using a RAM card or ROM card. In addition,
Examples of the optional features listed above include news information,
Information search functions such as sports information, event information, and traffic information, game functions using game software, etc. can be added.

[Effect] Since the present invention is configured as described above, it is configured so that order placement and order acceptance can be performed independently, so that orders can be accurately and accurately received and placed between orderers and order takers who have different business hours. This will help the process run smoothly. Further, in the ordering system on the ordering side, only the products handled by the orderer are displayed as a menu, so that the selection of the ordered product can be easily performed.

Furthermore, the multi-functional telephone device used in the ordering system of the present invention is configured to be able to display ordered products all at once on a large display, and to update the handled products according to ordering information so that the orderer can always Since all the products handled by the company can be displayed, the ordering process for customers can be simplified. In addition, according to the present invention, order content information such as the specification of the product to be ordered and the number of items to be ordered; and (6) order condition information such as the specification of the desired delivery date and time of the ordered product, requests of the orderer to the orderer, etc. Since the message information can be transmitted reliably and attached to the order content information, the communication of intentions between the orderer and the order receiver is ensured.

Furthermore, since the display of the telephone device of the present invention is configured to display the product name, it is possible to prevent mistakes in selecting the product to be ordered.

Further, according to the present invention, message information such as new product information and holiday information to be transmitted from the order receiving side to the ordering side can be reliably transmitted at the timing of order placement. Furthermore, in the configuration of the present invention, message information can be automatically sent and received between the ordering system and the VAN when a call is connected for ordering, so orders can be placed within the minimum call unit time. , it becomes possible to complete the reception of mask update information and message information. Furthermore, according to the present invention, a VAN connected to a plurality of ordering systems cuts off the line at a time when internal processing such as updating a master in the ordering system of a communicating party, displaying an order number, and a sent message is performed. This makes it possible to communicate with other originating systems and process information, thereby making it possible to efficiently communicate with a large number of ordering systems and VANs.

Furthermore, according to the present invention, the order conditions and message input settings on the orderer side can be set according to the needs of the orderer,
Furthermore, messages from the order receiver side can be transmitted to the orderer side by allowing the orderer to specify the message to be sent, thereby avoiding unnecessary processing and sending unnecessary information.
Ordering operations can be made easier.

[Brief explanation of the drawing]

FIG. 1 is a diagram showing an outline of the ordering system of the present invention, FIG. 2 is a block diagram showing the configuration of the ordering system, and FIG. 3 is a perspective view showing a preferred embodiment of the multifunctional telephone device of the present invention. 4 to 6 are diagrams showing display examples of the multifunction telephone device shown in FIG. 3, and FIG.
FIG. 8 is a block diagram showing the configuration of the VAN that constitutes the large-scale storage device. FIG. 9 is a block diagram showing the configuration of the order receiving system.
Figures (a) and (b) are flowcharts showing the ordering control program, Figure 11 is a diagram showing a display example of the ordering system display, and Figure 12 is a flowchart of the ordering conditions and message input routine. +00 Multi-function telephone device Microcomputer storage device Display AN Ordering system No. 2 Figure 4 Figure 5 Figure 6 (b) Figure 6 (G) Figure 7 Hiho Figure 10 (b) Old A 0

Claims (1)

[Claims] (1) A display device that displays a plurality of preset products in a menu format, an ordering side terminal communication device equipped with input means for inputting the selection of products in the display menu and the number of items to be ordered, and the plurality of ordering sides an information processing device that is connected to a terminal communication device, is assigned to each ordering terminal communication device, and is equipped with a storage device and a clock that has an address for temporarily storing ordering information transmitted from the corresponding ordering terminal communication device; , an order-receiving side terminal communication connected to the information processing device and comprising a reading means for sequentially accessing the storage addresses of the order information and reading the order information, a display means for displaying the read order information, and an input means. When the information processing device receives the ordering information from the ordering side terminal communication device, the information processing device sends a confirmation signal including order reception confirmation information and clock time information according to the received ordering information to the ordering side. The multi-product product is configured to send a message to a terminal communication device, and the ordering side terminal communication device adjusts the time of a built-in clock based on the confirmation signal received from the information processing device. An automatic clock adjustment method for the ordering system terminal in the ordering system.