JP3381526B2 - Printing process management system - Google Patents

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a production process management system in the plate making and printing industries, and inquires about the work progress status of the plate making process and the printing process by accessing from a portable terminal or the like which communicates data with a computer. The present invention relates to a printing process management system that performs confirmation and gives instructions on work in a process.

[0002]

2. Description of the Related Art The progress of work in a conventional printing process management system is checked by directly inquiring to the person in charge of the control department in the plate making process and the printing process by a telephone. In recent years, it has become possible to access a computer from a terminal directly connected to the network.

However, confirmation by telephone inquiry is impossible when the other party is absent, and it takes time and manpower for confirmation, and in some cases, erroneous recognition occurs and reliability is low. There is a face.

Further, the terminal directly connected to the computer network is a dedicated terminal installed in advance and cannot be accessed in a place where such a dedicated terminal does not exist. Therefore, the terminal of the dedicated terminal cannot be accessed. It is necessary to move to a certain location to access it, and it is not possible to access it outdoors without a dedicated terminal device, so you can inquire and confirm the work progress status (schedule status) and give instructions on work in the production process. It was impossible to do it outdoors.

As described above, the work progress status is inquired and confirmed from a place remote from the actual printing site (confirmation of the work management data, confirmation of the work schedule based on the work management data), or work in the production process. Since it is difficult to provide instructions (input instructions for work management data such as the product name, specifications, and format of the ordered product), prior information on the production site when the manuscript is submitted (for the manuscript already submitted) The work progress status, etc.) could not be reliably obtained, and it took time and labor to confirm the work content when the submission instruction or the re-calibration instruction was given, and the information such as the work content was not reliable. .

[0006]

As described above, since the advance information such as the work progress status cannot be surely obtained before the manuscript is delivered to the site, after the manuscript is delivered (after the manuscript is submitted), the contents of the work cannot be confirmed. Confirmation and schedule adjustment work will be started, and in the case of submission instructions and recalibration instructions, the workload due to this cannot be read in advance, which has a large impact on the creation of work schedules, and This is a factor of inefficiency.

A computer for inputting various work management data, performing arithmetic processing and output processing is used for creating the work schedule. The work management input when creating the work schedule is used. The amount of data is the characters used for plate making / printing work, image size adjustment work data, layout adjustment work work data, color tone adjustment work work data, density adjustment work work data, and pattern cutout adjustment work work data. There is not much compared to work data such as.

However, since the data capacity of the work data used for the above plate making / printing work is very large, it takes time to set up the data in the processing computer, and the data capacity is too large to be constantly saved in the processing computer. Therefore, manual data processing work is required, and there is a problem such as erroneous recognition occurring during the processing work.

The present invention ensures that prior information such as the work progress status can be obtained from a remote place through a telephone line before the manuscript is delivered to the site, and various work management data necessary for creating a work schedule can be remotely sent. The purpose is to allow the processing computer to input an instruction from the ground so that the processing can be performed.

[0010]

The present invention comprises a wireless or wired communication terminal 1, a wireless and wired communication control terminal 3, and a data supply server 4, and the communication terminal 1 enables plate making and printing. An access signal A for invoking data or a work instruction procedure relating to the work progress status of a process is transmitted, the communication control terminal 3 receives the signal to generate a server access signal B, and based on the server access signal B, The server 4 is operated to search the inquiry data or input the work instruction data, generate a response data signal C associated with the search of the inquiry data or the input of the work instruction data from the server 4, and generate the response data signal C. A plate making / printing machine in which the communication control terminal device 3 converts the telephone line response data signal D to transmit the search result or the input result to the communication terminal device 1. In the management system, an automatic response processor 8 is provided in the communication control terminal 3, and communication with a plate making / printing process schedule creation processing end signal is created based on work instruction data input to the server 4. The automatic response processor 8 is operated based on the automatic response reservation signal from the terminal device 1 to automatically respond to the communication terminal device 1 with respect to the process of creating the plate making / printing process schedule. It is a printing process management system.

Further, the present invention is the above-mentioned printing process management system, wherein the communication terminal 1 is a portable wireless telephone.

Further, the present invention is the above-mentioned plate making / printing process management system, wherein the communication terminal 1 is a wire telephone.

[0013]

BEST MODE FOR CARRYING OUT THE INVENTION The system of the present invention will be described below.
The embodiment will be described in detail with reference to the block diagram of FIG.

The system of the present invention comprises a wireless or wired communication terminal 1, and a wireless and wired communication control terminal which receives an access signal wirelessly and wired transmitted from the communication terminal 1 and transmits a wireless and wired operation control signal. And a server 4 that performs control operation based on the wireless and wired operation control signals,
The communication terminal 1 transmits inquiry or instruction data regarding the work process management of the plate making process or the printing process to the communication control terminal 3, and the communication control terminal 3 sends a wired operation control signal based on the transmission signal. To the server 4, the server 4 is controlled based on the wired operation control signal, and response data (response data) regarding predetermined plate making / printing process management is transmitted from the server 4 to the communication control terminal device 3.
More wireless or wired transmission is performed, and the transmission signal is received by the communication terminal 1.

Further, in the system of the present invention, the communication control terminal 3 is provided with an automatic response processor 8, and a plate making / printing process schedule is created based on work instruction data input to the server 4. The automatic response processor 8 is operated based on the completion signal of the preparation process and the automatic response reservation signal from the communication terminal 1 to automatically generate the platemaking / printing process schedule preparation process result for the communication terminal 1. It responds (automatically responds).

[Regarding each means and mechanism in the system of the present invention] In the figure, 1 is a wireless or wired communication terminal (transmission / reception terminal) having a unique telephone number such as a portable wireless telephone or a wired telephone. 2 is a telephone public communication network, 3 is a wireless and wired communication control terminal device having a unique telephone number (receives the telephone line carrier wave of the communication terminal device 1 and converts it into a digital signal, and converts the digital signal It is a transmission / reception control terminal device such as a modem for converting into a line carrier wave and transmitting it to the communication terminal device 1.

Reference numeral 4 is a server (personal computer, mini computer, or hybrid computer and a database storing work management data), 5 is a computer 5 such as a personal computer, a mini computer, or a hybrid computer mounted on the server 4, 5A and 5B are database memories storing work management data, 6 is a backup device provided as necessary to back up large-capacity data, and 6A and 6B are image processing data (layout data, trimming data) for plate making / printing. , Color tone data, density data) such as a printing original plate and work data for image creation.

Reference numeral 7 denotes an information processing computer for inputting work management data such as plate making / printing work specifications, work progress data of the plate making / printing process, totalizing the data, and controlling the process. 7A is a process A and 7B is a process. B and 7C are information processing computers in steps C and 7D, respectively.

Reference numeral 8 denotes an automatic response processor connected to the communication control terminal 3, which communicates with a plate making / printing process schedule creation processing end signal which is created based on work instruction data input to the server 4. Based on the automatic response reservation signal from the terminal device 1, it automatically responds to the communication terminal device 1 with the result of the process of creating the plate making / printing process schedule.

The server 4 and the information processing computer 7 are
Work management data such as work daily reports that are connected to each other via an interface and are processed by the information processing computer 7, individual work management data for creating work progress status, and totalized work The progress status data and the personal registration ID (name of person in charge of ordering, name of person in charge of work progress) and the like are stored in the database memory via the computer 5 in the server 4.

[Confirmation of work progress from a remote place by the system of the present invention] As shown in FIG. 1, the communication terminal 1 for wireless or wired uses the predetermined number key and symbol key of the terminal 1. By dialing the unique telephone number of the communication control terminal device 3, wireless or wired transmission is performed as the access signal A to the communication control terminal device 3, and wireless and wired communication control is performed via the telephone public communication network 2. The line is connected to the terminal device 3.

After connecting to the communication control terminal 3, the communication terminal 1 displays the registered personal ID and the plate-making
A predetermined access signal A for accessing the data relating to the printing process control or the input blank for instruction to be instructed
(Personal ID code and work ID (identification) code, for example, ordering person code, order receiver code, work item / work content identification code, etc.) are used by using a predetermined number key and symbol key of the communication terminal 1. Dial the communication control terminal 3 to make a wireless or wired transmission.

The wireless and wired communication control terminal device 3 receives the predetermined access signal A transmitted from the communication terminal device 1, and receives a personal ID confirmation signal and a data inquiry signal or instruction for plate making / printing process management. It is converted to a digital data signal (0, 1 signal) such as an input instruction signal, and the digital data signal is transmitted as a server access signal B to the server 4 by wire, and the arithmetic processing control of the personal computer, minicomputer, or hybrid computer is performed. Computer 5 for input.

Computer 5 for controlling arithmetic processing of server 4
Reads the required predetermined work management data from the databases 5A and 5B in which work management data for various plate making / printing process management is stored based on the input server access signal B, performs arithmetic processing, and performs work. The progress data is created, and the data is sent as a response digital data signal C from the server 4 to the wireless and wired communication control terminal device 3 by wired transmission.

The communication control terminal 3 converts the input response digital data signal C into a response data signal for a wireless telephone line or a response data signal D for a telephone line (line carrier wave).
And the response data signal D is transmitted to the wireless or wired communication terminal 1 which is continuously connected via the telephone public communication line network 2.

In this way, using the communication terminal 1 which is a wireless / wired telephone such as a mobile telephone or a public telephone, a plate making / printing site is performed in real time from a remote place via the telephone public communication network 2. It is possible to check the process control data such as the work progress status. Also, manuscript submission (delivery)
Previously, it is possible to obtain process management data (prior information before submission) such as the work progress of the plate making / printing site in real time from a remote location.

[Work instructions from a remote place by the system of the present invention and confirmation of suitability of the work instructions] In the system of the present invention, the communication terminal 1 is used in real time from a remote place via a public telephone line connected thereto. The server 4 inputs instruction information such as a manuscript submission instruction, a recalibration instruction, a work instruction, a work specification instruction, and a schedule instruction in the plate making / printing process.

First, an access signal A (work I), which is a predetermined code signal, is issued as instruction information from the communication terminal 1.
A D (identification) code, for example, a person in charge of receiving an order, a code of an order receiver (continuous / new), a work item / work content identification code, a work amount, a desired delivery date, etc.) via a telephone public communication line network 2 It is transmitted to the device 3 and received as instruction information (data information to be incorporated as work management data) by the communication control terminal device 3.

The communication control terminal 3 inputs the digitally converted server access signal B to the arithmetic processing computer 5 of the server 4 and backs up the work management database memories 5A and 5B in the server 4 or as necessary. It is stored as work management data in the work management database memories 6A and 6B of the apparatus 6.

The computing computer 5 of the server 4 is
It is determined whether or not the instruction information is properly stored as work management data in the database memory of the server 4, and an appropriate / inappropriate determination signal is transmitted to the communication control terminal device 3 as a response digital data signal C. To do.

Further, the computer 5 for arithmetic processing is
The instruction information is read out from the work management database memory as work management data for creating a work schedule, and the work management data already in progress or the work management data already determined, or the work schedule in progress or the progress determination based on them A predetermined calculation process for adjustment processing with the work schedule may be performed to create a new work schedule or a change schedule.

When it is possible to create a new work schedule or change schedule based on the above-mentioned instruction information that has been instructed to be transmitted, it is possible to determine whether a new work schedule or change schedule can be created. The determination processing may be performed, and a message regarding the availability determination result may be transmitted and input to the communication control terminal device 3 as the response digital data signal C.

The communication control terminal 3 converts the input response digital data signal C into a response data signal for wireless telephone line or a response data signal D for wired telephone line, and continuously connects through the telephone public communication line network 2. The communication terminal device 1
Wirelessly or by wire.

In this way, the work management database memory 5 in the server 4 from a remote location is used by using the communication terminal 1 which is a wireless / wired telephone such as a portable telephone or a public telephone.
It is possible to input work management data for A, B, or the work database memories 6A, 6B of the backup device 6 as required for plate making / printing work instructions.

Work management data (correction, correction, change data) input from the communication terminal 1 to the server 4 in this way
And the work management data stored in advance in the work management database memory in the server 4,
The processing computer 5 of (1) creates the plate-making / printing process schedule according to the procedure of the program read from a predetermined plate-making / printing-process schedule creating program memory. The plate making / printing process schedule data that has been created is stored in the work management database memory 5 connected to the processing computer 5 of the server 4.
It is stored in A, 5B, etc.

After the completion of the plate making / printing process schedule creation process, the process computer 5 of the server 4 sends a creation process end signal to the communication control terminal device 3 for automatic response processing connected to the terminal device 3. The creation processing end signal is stored in the memory 10 via the programmable controller 9 (or microprocessor) of the container 8. In addition, the plate making / printing process schedule data that has been subjected to the above-mentioned creation processing
It may be transmitted from the server 4 to the automatic response processor 8 and stored in the memory 10, or in both the work management database memories 5A and 5B of the server 4 and the memory 10 of the automatic response processor 8. May be stored. Further, a program memory for operating the main body of the controller 9 can be provided separately from the memory 10.

On the other hand, at the stage of inputting the work management data at the communication terminal 1 or at an appropriate stage after the input of the work management data, the input communication control terminal 3 is connected to the input communication control terminal 3 by a telephone line. The automatic response of the processing result (the platemaking / printing process schedule for which the creation processing has been completed) after the creation processing based on the work management data that has been input is completed is reserved. This reservation signal is temporarily stored in the memory 10 of the automatic response processor 8.

At the time when the reserved preparation process is completed, the automatic response processor 8 is reserved by the programmable controller 9 based on the preparation process end signal and the reservation signal stored in the memory 10. The telephone number of the communication terminal 1 is automatically called by a telephone line, and the work management database memories 5A and 5B of the server 4 or the memory 10 of the automatic response processor 8 are used.
The processed platemaking / printing process schedule stored in (1) is read out and automatically output by the communication terminal 1 as a character image, voice, or the like.

On the side of the communication terminal 1 which has received the automatic response output, the keyboard is used to transmit a confirmation end signal of the plate making / printing process schedule, and the automatic response is terminated.

The automatic response processor 8 repeats the automatic response processing operation at a constant timing until the communication terminal 1 side transmits the response confirmation end signal (or picks up the receiver). After the confirmation completion signal of the automatic response output is transmitted, the plate making / printing process schedule data stored in the memory 10 of the automatic response processor 8 can be automatically deleted. .

[0041]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A concrete embodiment of the system of the present invention will be described below in detail with reference to the system block diagram of FIG. 1 and the system operation flowchart of FIG.

<Embodiment 1> For example, a salesperson who is in a remote place outside the plate making / printing site and receives orders for plate making / printing requests a customer to make a manuscript or makes a plate based on the manuscript. -The following is a description of the operation for confirming the current work progress status and the operation for inputting work instructions when a manufacturing request for printed matter is received.

STEP 1: The sales person first calls the predetermined communication control terminal 3 in the company using the communication terminal 1 (wireless type mobile phone, or wired phone such as public phone). Multiply (Line connection)

STEP 2; Next, the salesperson uses the keyboard of the telephone 1 which is line-connected to the communication control terminal 3 and uses his / her own personal ID (coded as a personal identification label). Communication control terminal 3 with the generated number and symbol code as access signal A (ID access signal)
Call.

STEP 3; The communication control terminal 3 receives the personal ID access signal A and accesses the confirmation of the existence of the registered ID (ID already registered on the server 4 side) corresponding to the ID access signal A. A server access signal B is transmitted to the computer 5 of the server 4 as a presence confirmation instruction signal for performing the operation.

The server 4, which has received the server access signal B as the existence confirmation instruction signal, checks the presence / absence of the registration ID corresponding to the personal ID from the database memory in which the personal ID is registered, by the computer 5. To do.

STEP4: As a result of the search check, the individual I
If the registration ID corresponding to D does not exist, STEP4
Then, the text data indicating an error message is transmitted as the response digital data signal C from the server 4 side to the communication control terminal 3, and the communication control terminal 3 (standard voice or standard character is transmitted based on the text data). From a module for displaying and an oscillator), a standard voice display signal or a standard character display signal as a response data signal D for a wireless or wired telephone line (a signal for generating a standard voice or a standard character in the communication terminal 1) ) Is transmitted to the communication terminal 1 connected to the line, and an error message is displayed on the communication terminal 1 as voice or as visible characters / symbols.

STEP 18, STEP 19; And, the communication terminal device 1 which has received the error message says, "Cannot respond. Please try again" on the display screen attached to the speaker or keyboard of the terminal device 1. By displaying the voice or the character image, the sales person confirms it in STEP18, and disconnects the line between the terminal 1 and the communication control terminal 3 in STEP19.

STEP 5: On the other hand, as a result of the collation check,
If the corresponding registration ID exists, the process proceeds to STEP 5, and the server 4 transmits text data, which means a light message, as the response digital data signal C to the communication control terminal device 3, and based on the text data, From the communication control terminal device 3 (which includes a module and an oscillator for displaying a fixed voice or a fixed character), a fixed voice display signal or a fixed character display signal (to the communication terminal device 1) as a response data signal D for a wireless or wired telephone line. A signal for generating a standard voice or a standard character) is transmitted to the communication terminal 1 connected to the line, and a light message is displayed on the communication terminal 1 as a voice or as a visible character / symbol. .

Then, the communication terminal 1 which has received the light message, "Please access" or "Enter the work ID" on the display screen attached to the speaker or keyboard of the terminal 1. . "
A voice or character image such as is displayed.

Then, using the keyboard of the communication terminal device 1, for example, a work ID is input and transmitted as an access signal A for accessing the communication control terminal device 3.

This work ID corresponds to each work management database 5A, 5B, ... (or each work management database 6A, 6B in the backup system 6) that stores work management data for plate making and printing in the server 4.・)
Is an access code number and a symbol for calling the progress status data of the current plate making / printing work recorded at a predetermined address in those databases.

STEP 6; The communication control terminal 3, which has received the work ID, sends the data access instruction signal as a server access signal B for invoking the progress data of the predetermined plate making / printing work in the predetermined work management database. Send to 4 side.

Server 4 receiving server access signal B
Performs a search process in the search program of the computer 5 and a search process based on the work ID, and calls the work item name or work content name to be inquired in the inquired predetermined plate making / printing work from the database memory,
The work item name / content name input and designated on the communication terminal 1 is displayed, and the sales staff member confirms that the displayed work item name / content name is the work item / content according to the input designation. Check to see if it is right.

STEP 7: Next, in STEP 7, confirmation of the plate making / printing work management data in the displayed work items / work contents and an instruction of the plate making / printing work are performed, or the work item / work contents to be inquired above Select whether to confirm the plate making / printing work management data or not to give an instruction for plate making / printing work.

STEP8, STEP18, STEP1
9: In STEP 7 above, if the confirmation of the plate making / printing work management data or the instruction of the plate making / printing work in the work item / work contents to be inquired is not performed, select NO and S
Proceeding to TEP8, the communication terminal 1 displays an end message. After confirming the message in STEP 18, the salesperson disconnects the line between the terminal 1 and the communication control terminal 3 in STEP 19.

On the other hand, if the confirmation of the plate making / printing work management data or the instruction of the plate making / printing work in the work item / work content to be inquired is made in STEP 7, YES
To proceed to STEP 9.

STEP 9; In STEP 9, two types of function menus to be selected are displayed on the communication terminal device 1 (1: confirmation of work progress status) and "2: input of work instruction" (on the liquid crystal display panel of the communication terminal device). Is displayed on the screen or voice is displayed on the speaker of the handset. The function menu is not particularly limited, but may be “Yes: work progress confirmation”, “No: work instruction input”, or the like.

STEP 10: When confirming the work progress status, in order to select YES, enter the number "1" representing "work progress status confirmation" on the keyboard of the communication terminal 1 and proceed to STEP 11. . (Alternatively, the name "ichi" is input by voice from the microphone of the transmitter of the communication terminal 1 and the process proceeds to STEP 11.)

STEP11; In STEP11, the plate making / printing work management data relating to the work item / work content to be inquired is displayed on the display (liquid crystal display panel,
It is displayed in text or voice on the speaker).

STEP13, STEP14; the above plate making
When it is desired to repeat the display of the management data again at the stage where the printing work management data display is completed, YES is selected and the process returns to STEP 11. On the other hand, when it is desired to end the data display at the stage where the plate making / printing work management data display is completed, NO is selected and the end message is displayed in STEP14.

STEP 15; Next, in STEP 15, when inquiring about the plate-making / printing work management data regarding another work ID or inputting an instruction, YES is selected and the process returns to STEP 5, where STEP 5 to STEP 15
Repeat in the same way. On the other hand, if the inquiry regarding the plate-making / printing work management data regarding other work IDs is not made or the instruction regarding the plate-making / printing work management data is not input, select NO, and in STEP 8, the end message is displayed on the communication terminal 1. Is displayed, and STEP18 is displayed.
After confirming the message, the terminal device 1 and the communication control terminal device 3 are disconnected at STEP 19.

On the other hand, when a work instruction is input in STEP 10, the number "2" representing "work instruction input" is input with the keyboard of the communication terminal 1 in order to select NO. Proceed to STEP12. (Alternatively, the name "ni" is input by voice from the microphone of the transmitter of the communication terminal 1 and the process proceeds to STEP 12.)

STEP 12; In STEP 12, the input instruction blanks are displayed in the predetermined order based on the work management data input program transmitted from the computer 5 of the server 4, and the display (liquid crystal display panel, speaker) of the communication terminal 1 is displayed. ) In text or voice, the sales person
For each input instruction blank, the target work item
When the instruction data of the plate making / printing work regarding the work content is input using the keyboard and the input of the work instruction is completed, the process proceeds to STEP 16.

STEP 16: When the input of the work instruction is completed, the computer 5 of the server 4 starts the work schedule creation process based on the input work instruction data. Here, when inputting the work instruction again and again, NO is selected in STEP16 and STEP1 is selected.
Return to 2. On the other hand, if the work instruction input is to be ended, ST
Select YES in EP16, and proceed to STEP17.

STEP 17: In STEP 17, the keyboard of the communication terminal 1 is used to reserve an automatic response. Then, in STEP 8, the end message is displayed in characters or voice, the message is confirmed in STEP 18, and the terminal 1 and the communication control terminal 3 are disconnected in STEP 19.

[0067]

The printing process management system of the present invention is necessary for preparing a work schedule, since prior information such as the progress of plate making work and printing work can be surely obtained by a telephone line from a remote place before the original is brought into the site. Various work management data can be input to a processing computer from a remote place by a telephone line to perform arithmetic processing, and work instructions input from a communication terminal to create a new work schedule, adjust or change the work schedule, etc. The result of the work schedule creation process based on the data can be automatically output in response to the communication terminal by the automatic response process. It is effective for speeding up and improving the efficiency of work process schedule adjustment work, etc. It is effective in efficiency of work management data input processing tasks fit.

[Brief description of drawings]

FIG. 1 is a block diagram of a printing process management system of the present invention.

FIG. 2 is a flowchart of a printing process management system of the present invention.

[Explanation of symbols]

1 ... Communication terminal 2 ... Telephone public communication network 3 ... Communication control terminal 4 ... Server 5 ... Processing computer 6 ... Backup device 7 ... Work computer 8 ... Automatic response processor 9 ... Programmable controller 10 ... Memory A ... Access signal B ... Server access signal C ... Response digital data signal D ... Response data signal for wireless or wired telephone line

─────────────────────────────────────────────────── ─── Continuation of the front page (56) References JP-A-5-8381 (JP, A) JP-A-3-256744 (JP, A) JP-A-62-62762 (JP, A) (58) Field (Int.Cl. ⁷ , DB name) B41F 33/00 B41B 27/00 G06F 13/00 G06F 17/60

Claims (3)

(57) [Claims] 1. A wireless or wired communication terminal device 1, a wireless and wired communication control terminal device 3, and a data supply server 4, and data from the communication terminal device 1 regarding work progress status of a plate making / printing process. An access signal A for calling a work instruction procedure is transmitted, the communication control terminal 3 receives the signal to generate a server access signal B, and the server 4 is operated based on the server access signal B to inquire data. And the input of the work instruction data, the server 4 generates a response data signal C associated with the search of the inquiry data or the input of the work instruction data, and the response data signal C is generated by the communication control terminal device 3. A plate making / printing process management system for converting a telephone line response data signal D and transmitting a search result or an input result to the communication terminal 1. An automatic response processor 8 is provided in the communication control terminal 3, and a plate making / printing process schedule creation processing completion signal and an automatic response from the communication terminal 1 are created based on work instruction data input to the server 4. A printing process management system characterized in that the automatic response processor 8 is operated based on a reservation signal to automatically respond to the communication terminal 1 with the result of the process of creating a platemaking / printing process schedule. 2. The printing process management system according to claim 1, wherein the communication terminal 1 is a portable wireless telephone. 3. The printing process management system according to claim 1, wherein the communication terminal 1 is a wire telephone.