KR20020025270A - System and method for remote ordering on internet - Google Patents

Abstract

PURPOSE: A system and method for an Internet remote order is provided to transmit an order sheet to a dealing place(commodity delivery place) and print an order sheet by automatically recognizing a delivery address when a client connects to a web service server and orders a commodity. CONSTITUTION: If a client connects to a web service server(20) and prepares an order sheet, the web service server(20) stores the order sheet. A printing system control server(30) comprises a delivery address automatically recognizing system(40) for recognizing a delivery address in the stored order sheet and searching the nearest dealing place and a system(50) for automatically controlling a remote printer installed in the dealing place. A dealing place printer(35) includes a delivery place printing system(60) for communicating to the remote printer automatically controlling system(50) of the printing system control server(30) and printing an order sheet in real time.

Description

System and method for remote ordering on internet}

The present invention relates to an Internet remote ordering system and method for printing an order in real time by sending an order to a handling point (commodity delivery destination) by automatically determining a delivery address when a customer orders a product by accessing a web service server.

In recent years, as the Internet becomes more popular, electronic commerce through the Internet is becoming a new method of commerce in addition to the conventional field trading. In general, the electronic commerce method is characterized by a computer-based communication between a seller who opens a shopping mall homepage on a global communication network called the Internet and a buyer who wants to enter a shopping mall.

The Internet e-commerce utilizes recently developed communication protocols, image processing technology, software, multimedia, and multitasking technology, and does not require the wide store and management personnel as in the conventional market transaction, and does not require the labor of the buyer. It is easy to find a product, and it is attracting much attention from many operators because it has a greater promotional effect than its efforts.

A general business process of an order e-commerce system currently being made through the Internet will be described with reference to FIGS. 1A and 1B. FIG. 1A is a schematic configuration diagram of a system for ordering flowers, food, and the like (hereinafter, “goods”), wherein a customer 13 who wants to purchase a product can access the web service server 10 and handle each product. The fields 12a, 12b, and 12c communicate with the web service server 10 through a common communication means such as a telephone or a fax.

Processes occurring in a system configured as in FIG. 1A are described as in FIG. 1B. When the customer 13 accesses the web service server 10 by wired or wireless through TCP / IP or WAP, retrieves a list of products provided by the server 10 [102], and forms an order form [102], the web service server In (10) the order is confirmed and stored in its own database system [104]. At this time, the administrator of the web service server should check the order status from time to time [106]. According to the manager's confirmation, he selects a local branch (distributor, dealer, etc.) according to the delivery address of the order form [108], informs the order by telephone or fax, etc. and sends the order [110]. At the point of receipt, the order is confirmed and the goods are delivered to the customer [112].

The existing product order e-commerce system operating as described above has the following problems.

(1) The customer order must be checked at all times by the administrator accessing the internet.

(2) Since the manager must deliver the order to the shipping address (handling point) by phone or fax, the management cost is doubled when the order is congested.

(3) There is a limit in that the shipping address is not known to the customer's delicate and direct requirements and must be delivered through the manager.

(4) As a limitation of the part that customers can participate in the delivery of goods, for example, greetings, making cards, etc., can not accurately express the customer's personal feelings.

Therefore, if the applicant uses a system that automatically recognizes the delivery address while opening a product order web service server and a remote printer automatic control system, the administrator of the web service server does not need to frequently manage order forms, The present invention has been completed with the idea that the requirements (greetings, cards, etc.) can be remotely printed directly from the delivery address (handling point).

Accordingly, the present invention provides an internet remote ordering system and method for automatically identifying an delivery address and sending an order to a handling point (commodity delivery destination) when a customer accesses a web service server to place an order. will be.

1A and 1B are a block diagram and a process flowchart of a conventional remote ordering system.

Figure 2 is a block diagram showing an overview of a remote ordering system according to the present invention.

3 is a block diagram of an Internet remote ordering system according to the present invention.

4 is a block diagram of a printing system applied to the present invention.

5 is a process of operation of the Internet automatic ordering system according to the present invention.

<Description of Drawing>

13: customer, 10: web service server,

12: handling point, 20: web service server,

30: printing system control server, 35: handling point printer,

40: automatic delivery address recognition system, 50: remote printer automatic control system,

51: data transmission unit, 52: error control module,

53: print control module, 54: communication module,

60: shipping destination printing system, 61: data receiver,

62: error checking module, 63: printing module,

64: communication module, 65: printing data storage unit

(1) Outline of invention

2 is a block diagram showing an outline of a product order electronic commerce system according to the present invention.

When an orderer (customer) connects to a site of a product ordering server [201], the site provides a product category [203]. The site connection of the purchaser may be made through a wired Internet connection through TCP / IP or HTTP, or may be made through a wireless Internet connection through a WAP using a mobile phone. If the purchaser has access to the Internet from his or her PC, the site provides an HTML document to the browser on the purchaser's PC. If the orderer is connected wirelessly using a mobile phone, the site will serve the WML document to the orderer's mobile phone. Wireless Internet access using a cellular phone is well known to those skilled in the art with known techniques that are currently commercially available.

The orderer creates an order form by selecting an order from a product category [205]. Order information includes, but is not limited to, personal credit information, delivery address, delivery requirements, and the like. Creating an order form is commonly filled in a form of an HTML document, but for mobile phones, it may be easy to select a menu prepared in advance. However, it is not limited thereto.

It is possible to create an order form and select a card or greeting to be sent with the order form as a service that can be added [207]. This can be achieved by providing a variety of formats in advance in HTML or WML documents to the customer.

When the order form and additional documents are created and the order confirmation is made, an automatic ordering system searches for a shipping address (handling point) in charge of the delivery address [209], and the order and additional documents (hereinafter, "Order Data") are found. It is delivered through the internet network and automatically printed in real time [211]. The shipper sees the order and delivers the order to the purchaser.

(2) Configuration of the Internet remote ordering system according to the present invention (Fig. 3)

System configuration of the present invention as shown in Figure 3,

When the customer connects by wire or wireless to create an order form Web services server 20,

It includes a delivery address automatic recognition system 40 for recognizing the address of the delivery address in the order stored in the web service server 20 to search the nearest handling point and a system 50 for automatically controlling a remote printer installed at the handling point. Printing system control server (30),

A handling point printer 35 including a delivery destination printing system 60 that communicates with a remote printer automatic control system 50 of the printing system control server 30 to print an order in real time.

In the above configuration, the delivery address automatic recognition system 40 included in the printing system control server 30 retrieves the direct handling point from the delivery address entered in the order form. The web service server operator may register one handling point for each predetermined region as a member in advance, and if the delivery address is recognized, searching for the handling point registered at the address may be easily performed by those skilled in the art. For example, in connection with the currently known address search DB by postal code, one handling point can be registered for each postal address.Recognize the postal code in the order form created by the customer, and search the address. You can search for registered handling points. Registration of the handling point can be made by registering the ID of the print server installed at the handling point.

The remote printer automatic control system 50 included in the printing system control server 30 may be implemented as software, and order data (order document and additional document) to be printed on a printer (remote point printer 35) located at a remote location. Send a print command to give a print command and to monitor the status of the handling point printer (35).

The remote printer automatic control system 50 of the printing system control server 30 operates as a printing system associated with the delivery destination printing system 60 at the handling point. In Figure 4, the remote printer automatic control system 50 of the data transmission unit 51, the handling point printer 35 that receives the order data from the automatic delivery address recognition system 40 and transmits it to the delivery destination printing system 60 An error control module 52 for controlling errors, a print control module 53 for controlling the printing operation of the handling point printer 35, and a communication module 54 for communicating with the handling point printer 35 are included.

In addition, the delivery destination printing system 60 includes a data receiving unit 61 for receiving data transmitted from the automatic remote printing control system 50, an error checking module 62 for checking an error of the handling point printer 35, and a handling point. A printing module 63 for causing the printer 35 to print, a communication module 64 for communicating with the remote printer automatic control system 50, and a printing data storage 65 for storing the printed data.

As shown in Fig. 4, the data transfer application 71, the loader control 72, and the TCP / IP connection 73 are used for the transfer operation between the remote printer automatic control system 50 and the delivery destination printing system 60. The system is intervened.

Meanwhile, when the handling point printer 35 receives a print command from the remote printer automatic control system 50 of the printing system control server 30, the delivery destination printing system 60 operates to print the order document and the additional document in real time. The handling point printer 35 may be connected to the printing system control server 30 by installing the delivery destination printing system 60 on a separate computer (printer server) as a normal printer, but the delivery destination printing system 60 may be connected to the printer itself. It can be installed without a separate computer. In the former case, it may be implemented by installing the delivery destination printing system 60 in the form of a program on the computer of the handling point, and in the latter case, the web service server operator may make a printer and distribute it to the handling point.

(3) Operation process of the Internet automatic ordering system according to the present invention (Fig. 5)

The operation of the system configured as shown in FIG. 3 operates in the following process.

The customer accesses the site of the web service server 20 by wired or wirelessly connecting to the Internet [301]. As described above, the customer may access the web service server 20 through HTTP or WAP.

Selecting a product from the list of products provided by the web service server 20 to create an order form [303] if the order is confirmed and stores the order in the database of the web service server [305]. At this time, as described above, the order may include additional documents such as greetings, cards desired by the customer.

Order data is sent to the printing system control server (20).

The delivery address automatic recognition system 40 of the printing system control server 20 confirms the ID of the printer server of the delivery destination (handling point) [309]. In the above example, it has been described that the address search system by postal code registers and stores the ID of the print server in the address DB.

When the ID of the print server is confirmed, the remote printer automatic control system 50 transmits the order data to the corresponding print server to issue a print command, and the handling point printer 35 prints the order form and additional documents [311]. At this time, the error control module 52 of the remote printer automatic control system 50 monitors the operation state of the handling point printer 35 in association with the error checking module 62 of the delivery destination printing system 60.

After step 311, an offline product delivery procedure is performed [313].

According to the present invention has the following effects.

(1) The administrator of the web server does not need to check the job status at all times by accessing the Internet.

(2) Shipping address The automatic identification system recognizes the address to be delivered and automatically prints the order form, and the remote printer control software prints it in real time. You can get the order directly.

Claims (6)

Web service server 20, which stores the connection customer accesses and writes the order form, Printing including a delivery address automatic recognition system 40 for recognizing the delivery address in the order stored in the web service server 20 to search the nearest handling point and a system 50 for automatically controlling a remote printer installed at the handling point. System control server 30, Internet remote order system consisting of a handling point printer (35) including a delivery destination printing system (60) for communicating with a remote printer automatic control system (50) of a printing system control server (30) to print an order in real time. In claim 1, the delivery address automatic recognition system 40 included in the printing system control server 30 registers the ID of the printer server of the handling point for each address by linking with the address search DB by the postal code, An Internet remote ordering system, wherein a handling point is searched by recognizing a postal code in an order form created by a customer and searching an address. In claim 1, the remote printer automatic control system 50 Data transmission unit 51 for receiving the order data from the delivery address automatic recognition system 40 and transmitting it to the shipping destination printing system 60, An error control module 52 for controlling an error of the handling point printer 35, A print control module 53 for controlling a printing operation of the handling point printer 35, The present invention is composed of a communication module 54 to communicate with the handling point printer 35 when a customer accesses a web service server to place a product order, automatically grasps the delivery address and transmits the order to the handling point (commodity delivery destination). Internet remote ordering system for printing orders in real time. In claim 1 or 3, the shipping destination printing system 60 is Data receiving unit 61 for receiving data transmitted from the remote printing automatic control system 50, An error checking module 62 for checking an error of the handling point printer 35, A printing module 63 for causing the handling point printer 35 to print, Communication module 64 to communicate with the remote printer automatic control system 50, Internet remote ordering system consisting of a printing data storage unit for storing the printed data (65). A process performed in a system configured as claimed in claim 1, Connecting the customer to the site of the web service server 20 by wire or wirelessly accessing the Internet [301], Selecting an item from a product list provided by the web service server 20 to create an order form [303] and when the order is confirmed, storing the order form in a database of the web service server [305], The order data is sent to the printing system control server 20, Confirming, by the delivery address automatic recognition system 40 of the printing system control server 20, the ID of the printer server of the delivery destination (handling point) [309], When the ID of the print server is confirmed, the remote printer automatic control system 50 transmits the order data to the corresponding print server to give a print command, and the handling point printer 35 prints the order form and additional documents [311], After step 311, the off-line product delivery process is a step [313], the Internet remote order method. The method of claim 5, wherein the order includes an additional document, such as greetings, cards, etc. desired by the customer.