JP2704741B2 - Order entry system - Google Patents

Description

Description: TECHNICAL FIELD The present invention relates to an order entry system installed in a restaurant or the like.

(Prior Art) Conventionally, this kind of order entry system has a waiter (or waitress) in a store as shown in FIG.
Wireless data transmission terminal called a handy terminal (hereinafter referred to as a handy terminal) 1-1,
1-2,..., 1-n, a controller 2 for receiving data transmitted from these handy terminals, and a kitchen terminal 3- for displaying the data received by the controller 2.
1, 3--2,..., 3-m, a POS terminal 4, and a post-processing unit 5.

The handy terminal has a key input section, data display section,
In addition to the data transmission unit, it has a data processing unit using a CPU and a memory. The waiter inputs the input vehicle number, the table number in the store, the number of customers, and the like as head data from the key input unit, and also inputs the order data according to the order from the customer. The handy terminal transmits these input data to the controller 2. The controller 2 adds a slip code indicating a slip number to the received head data and order data and sends it to the POS terminal 4, and also has kitchen terminals 3-1, 3-2,..., 3 provided in the kitchen. -M. The kitchen terminal is, for example, a Puritan or display and has a keyboard for inputting numbers and characters, and prints or displays head data and order data. On the other hand, the POS terminal 4 receives the input head data,
Based on the order data, execute aggregation of this product and other operations. These totals and business data are sequentially sent to the backward processor 5. The rear processor 5 analyzes the received data.

(Problems to be Solved by the Invention) Next, data input in the handy terminal will be described with reference to FIG. The handy terminal is
Performs data processing by a program. The waiter first inputs a table number, an input person number indicating an input person, the number of customers, and the like as head data (step S61). Next, code numbers and numbers corresponding to the order items are sequentially input as order data according to the customer's order (step S6).
2). Head data and order data are sequentially stored in a memory. When the input of the order data is completed, the waiter presses the end key (step S63). At this point, the CPU of the handy terminal reads the head data and order data stored in the memory and transmits them to the controller 2 as entry data (step S64).

As described above, the conventional handy terminal transmits the entry data to the controller 2 unless a series of order data is input and the end key is pressed after the head data is input.
Cannot be sent to For this reason, if the order of the customer is prolonged while the order data is being input, it takes time to complete the entry data. In such a case, even if there is a call from another customer nearby or an additional order, the customer cannot respond to this.

Apart from this, in the conventional handy terminal,
There is a problem in the handling of additional orders, order changes, and cancellations. In other words, when accepting an additional order, order change, or cancellation, it is necessary to add additional order data to the first order data, or to search for the first order data in order to change or delete the input data. For this purpose, it is necessary to know the slip number. However, since the slip number is assigned on the controller side, the waiter must return to the kitchen and search for the kitchen terminal. Although the first order data can be searched by the table number, this method is not preferable because a trouble is expected when the table is joined.

In view of the above problems, the first problem of the present invention is to
An order entry system that allows you to temporarily suspend input during data entry, perform other data entry and transmission, and resume data entry after other data transmission is completed To provide.

A second object of the present invention is to provide an order entry system that can easily search for input data to be added when inputting additional data including data change and deletion.

(Means for Solving the Problems) According to the first invention, a handy terminal having data input means and data output means for outputting input order data as an electric signal, and the handy terminal And a controller for displaying or printing out the data from the terminal when receiving the data from the terminal, and sending the data to a processing means for data processing. And a memory for storing the input data.The control means includes a memory for storing the input data. Then, the stored data is sent to the controller so that other data can be input, and the data is stored. When a reservation release is instructed, a newly input data is additionally stored in the memory so as to follow the stored data, thereby obtaining an order entry system.

Further, in the second invention, there is provided a data input means, a data output means, and a data display means for inputting order data, a table number, area data including the number of customers, and the like. A handy terminal for outputting the area data as an electric signal as head data, and receiving order data and head data from the handy terminal, assigning a slip number to the data and storing it in a built-in memory, and And a controller for transmitting the data to a processing means for data processing, wherein the controller has data transmission means for the handy terminal, and the handy terminal transmits the data from the controller. Having a function of receiving data, control means, A memory for storing the input data, a means for instructing additional data input, and a display selecting means for selecting one of a plurality of types of data displayed on the data display means. The control means sends to the controller area data including the table number which is subsequently input when the data addition input is instructed, together with data indicating the data addition input, and the controller One or more head data corresponding to a table number in the area data already stored in the memory is read out based on the area data including the number, and the handy terminal is read out together with data indicating the slip number added to each head data. The handy terminal receives the data and displays the received data. Data is in the case of a plurality of types selected by the selection means 1
The controller sends data indicating two slip numbers to the controller, and upon receipt of the data, the controller sends order data and head data stored together with the received slip number to the handy terminal. Displays received data,
It is characterized in that additional order data can be input in addition to the received data.

(Embodiment) A first embodiment of the present invention will be described with reference to FIGS. Note that the order system according to the present invention is implemented with the same configuration as in FIG.

FIG. 2 shows the configuration of the handy terminal, including a CPU 11, a ROM 12 for storing a data processing program, a RAM 13 for temporarily storing data, an input / output interface 14, a key input unit 15, a data display unit 16, and a data transmission unit 17. And The key input unit 15 includes, as function keys, at least an end key 15 indicating the end of data input, in addition to the numeric keys.
1. Data hold instruction key 152 for instructing data hold
And hold release instruction key for instructing data hold release
153.

The data processing by the CPU 11 will be described with reference to FIG.

First, the waiter inputs an input person number indicating the data input person, a table number, the number of customers, and the like from the key input unit 15 as head data, and the head data is stored in the RAM 13 (step S11). Next, in response to an order from the customer, the waiter inputs order data such as the order item and the number thereof from the key input unit 15, and the order data is stored in the RAM 13 (step S12). In step S13, the end key 151
Is determined. When the end key 151 is pressed, the process proceeds to step S20, in which the input head data and order data are read out from the RAM 13, and a unique identification code is added to each handy terminal, and the data is entered as entry data. It is transmitted from the transmission unit 17 to the controller 2. Subsequently, the CPU 11 deletes all data in the RAM 13.

In step S14, it is determined whether the data hold instruction key 152 has been pressed. If the data holding instruction key 152 is not pressed, the input of the order data can be repeated until the end key 151 is pressed. On the other hand, when the data hold instruction key 152 is pressed, the CPU 11 reads the head data and order data stored in the RAM 13 and sends the data together with a hold instruction code and an identification code indicating that these data are data based on the temporary hold. The data is transmitted to the controller 2 (step S15).

Thereafter, the waiter interrupts the order from the customer and performs other processing, for example, services to the other customer or accepts the order of the other customer. Order data when another customer's order is received is transmitted to the controller 2 in the same manner as described above.
When the process is completed and the process returns to the original customer order receiving process, the waiter presses the hold release instruction key 153 (step S16).

When the hold release instruction key 153 is pressed, the CPU 11
Then, the input head data and order data are read out before the data hold instruction key 152 is pressed, and are displayed on the data display unit 16 (step S17). The waiter confirms the data displayed on the data display section 16, and inputs additional order data via the key input section 15 in response to an additional order from the customer (step S18). The CPU 11 stores the additional order data in the RAM 13 together with an additional code indicating that the additional order data is additional order data for the already input head data and order data so that the additional order data is processed together with the already input head data and order data. I do. When the waiter presses the end key 151 after inputting the additional order data (step S19), the CPU 11 transmits the additional order data to the controller 2 together with the identification code, the additional code, and the head data.

On the kitchen side, on the other hand, controller 2
It has a data processing function by U, memory, etc., and when receiving head data and order data with identification code, hold instruction code, it attaches a slip number to these data and displays it on the kitchen terminal Alternatively, it is printed out and temporarily stored in a built-in memory. Thereafter, when the head data and order data arrive from another handy terminal, the controller processes the data as it is.
However, when the head data with the additional code and the additional order data arrive, the controller compares the temporarily stored identification code and head data with the arrived identification code and head data, and determines whether the received identification code and head data match. The same slip number is assigned, and the additional order data is displayed on the already displayed kitchen terminal following the head data and order data. When displaying the additional order data, the display form may be changed or a special mark or the like may be added so as to be easily distinguished from the already displayed order data.

The data display on the kitchen terminal is erased by an erase command from the kitchen terminal when it is confirmed that all the ordered items are completed and delivered to the customer. However, the data for each slip number stored in the controller 2 is held until the sum is completed.

As described above, according to the handy terminal of the present invention, even during the data input, the data can be temporarily held and another data input can be performed. Additional data entry can be made in addition to the data that is in the suspended state.

By the way, in the above-described embodiment, the case where the data temporary hold and the additional order data input are performed by the same handy terminal has been described. On the other hand, when an additional order, order change, or cancellation is to be accepted at an arbitrary handy terminal without performing the data temporary holding operation, the head data, order data, and the slip number temporarily stored in the controller 2 are changed. You have to know.

The second embodiment of the present invention facilitates the search for head data and order data in such a case.
The operation will be described below. This embodiment is also applied to the system as shown in FIG. 5, but the controller has a data transmission function for each handy terminal in addition to the functions described above.

FIG. 3 shows an example of the configuration of the handy terminal, and FIG.
The data receiving unit 18, data addition instruction key 154, display selection key 155, change instruction key 156 are provided on the handy terminal shown in the figure.
And a delete instruction key 157. The data receiving section 18 is for receiving transmission data from the controller 2. The data addition instruction key 154 is a key for instructing acceptance of an initial order and acceptance of an additional order, order change, or cancellation at another handy terminal. The display selection key 155 is a key for instructing to select and display one of several types of search data displayed on the data display unit 16 when searching for head data and order data, as described later. It is. Further, a change instruction key 156 is a key for instructing to change the content of the input data, and a delete instruction key 157 is a key for instructing to delete the input data.

The operation of the present embodiment will be described with reference to FIG.

When the waiter receives an additional order from a customer who has received an initial order at a handy terminal different from the handy terminal owned by the user, the waiter first enters a data addition instruction key 154.
Is pressed (step S31). When the CPU 11 detects that the data addition instruction key 154 is pressed, the data display section 16
Is displayed to prompt the user to enter a table number or a slip number (step S32).
It is treated as digit area data, and the slip number can be identified by inputting it with three digits.

If the waiter knows the slip number of the head data and order data assigned by the controller at the time of the first order, he or she inputs the three-digit slip number by key (step S33). The data representing the slip number is transmitted from the data transmitting unit 17 together with the identification code of the handy terminal (step S34).

When the controller 2 receives the three-digit slip number from the handy terminal, the controller 2 reads out the head data and order data stored together with the slip number from the memory, adds the received handy terminal identification code, and transmits it. . If there is no corresponding slip number data in the memory, no data transmission is performed.

The handy terminal that has transmitted the slip number shifts to a data reception standby operation after transmitting the slip number (step S3).
5) If there is no data reception even after a certain time, a display indicating no data is displayed (step S36). When the waiter confirms that there is no head data or order data corresponding to the input slip number, it temporarily turns off the power of the handy terminal (step S37). Then, if necessary, handle it as the first order acceptance. When receiving the transmission data from the controller, each handy terminal compares the identification code added thereto with its own identification code (step S38). If the identification codes do not match, the CPU 11 deletes the received data (step S39) and waits for the next data reception. If the identification codes match, it is determined whether there is data indicating that there are a plurality of types of received data (described later in detail) (step S40). Here, one slip number is one type of head data. Since there is only the order data, the flow shifts to the next data display step S41.

The waiter checks the table number and the number of customers among the head data displayed on the data display section 16 and opens an additional order, and inputs a slip number and additional order data by key input (step S42). After the input of the additional order data is completed, when the waiter presses the end key (step S43), the identification code, the slip number, the displayed head data and the additional order data are transmitted to the controller 2 (step S44). When the controller 2 receives the data to which the identification code and the slip number are added, the slip number is prioritized and the additional data is stored after the head data and order data already stored together with the slip number.

On the other hand, if a two-digit table number is input in step S45, the handy terminal transmits data representing the input table number to the controller 2 as area data together with the identification code (step S3).
4) When controller 2 receives the table number data,
A search is made as to whether head data and order data having the table number data are present in the memory. If there is no data, nothing is transmitted to the handy terminal, so that the CPU 11 displays "no data" on the data display unit 16 after a certain period of time as described above (step S36).

The controller 2 also searches whether the received head data and order data having the table number data (hereinafter, these are referred to as search data) are one type or a plurality of types. The fact that there are a plurality of types of search data means that the table is used at a joint room.

When there is only one type of search data, the controller 2 transmits the search data by attaching the received handy terminal identification code to the search data, and then proceeds to step S35 to execute the above-described operation. When there are a plurality of types of search data, the controller 2 adds data for guiding the existence of the plurality of types of search data to the head data of each search data with an identification code, and transmits the data. The handy terminal having the identification code assigned to the transmission data displays guidance data and a plurality of head data based on the reception data via steps S35, S38 and S40 (step S46). The waiter checks the table number, the number of customers, and the like while looking at the display, searches for the slip number in the head data for which an additional order is to be accepted, and selects it with the display selection key 155 (step S47).

Data representing the slip number selected by the display selection key 155 is transmitted to the controller 2 together with the identification code (step 48). The controller 2 which has received this transmits the search data together with the received slip number together with the identification code of the handy terminal to be transmitted. After that, the operation after step S35 described above is performed.

On the other hand, after inputting to the handy terminal, the controller 2
If there is a change or deletion of the data before transmission to the controller, the change instruction key 156 and the deletion instruction key 157 are used, but these keys are used even after transmission to the controller. That is, the controller 2 is already connected from another handy terminal.
To change or delete the order data that has already been sent to the controller 2, change the order data from the controller 2 as described above.
The order data that needs to be deleted may be received, changed and deleted, and data indicating that there is a change or deletion may be added and retransmitted to the controller 2. When the controller 2 identifies the data indicating that the received data has been changed or deleted, the controller 2 also indicates that the received data is to be redisplayed on the kitchen terminal.

The operation when the additional order data is input by pressing the data hold instruction key 152 is the same as that of the first embodiment, but such a function may be omitted.
The data hold instruction key 152 and the hold release instruction key 153 in the handy terminal shown in FIG. 3 are deleted.

According to the second embodiment of the present invention, when inputting additional order data, a search for already input data to be added can be easily performed at any place in the store. Since the searched data is displayed on the handy terminal, it is possible to minimize the occurrence of errors in which the additional order data is erroneously added to another slip.

In each of the embodiments, the case where the handy terminal and the controller are connected wirelessly has been described. However, it goes without saying that this may be connected by a wire.

(Effect of the Invention) As described above, according to the order system of the present invention, after the input is interrupted in the middle of the order data input and another data input is performed, the order data input can be subsequently performed. Further, since additional order data can be arbitrarily input from any handy terminal, it is possible to promptly respond to a customer's service request. Such an order system is most suitable for implementation in a restaurant, a restaurant, a hotel, or other buildings for the purpose of improving serviceability.

[Brief description of the drawings]

FIG. 1 is a flow chart showing the flow of operation of the first embodiment of the present invention, FIG. 2 is a diagram showing a schematic configuration of a handy terminal used in the first embodiment of the present invention, FIG. FIG. 4 is a diagram showing a schematic configuration of a handy terminal used in the second embodiment of the present invention, FIG. 4 is a flowchart for explaining the operation of the embodiment shown in FIG. 3, and FIG. Schematic configuration diagram of an order system to which the invention is applied, FIG.
FIG. 5 is a flowchart showing a procedure of conventional order data input by the order system shown in FIG. In the figure, 151 is an end key, 152 is a data hold instruction key, 153
Is a hold release instruction key, 154 is a data addition instruction key, 155 is a display selection key, 156 is a change instruction key, and 157 is a delete instruction key.

Claims (2)

(57) [Claims] 1. A handy terminal having data input means and data output means for outputting input order data as an electric signal, and receiving data from the handy terminal at a terminal. In the order entry system including a controller for displaying or printing out and sending the data to a processing means for data processing, the handy terminal includes a control means, a data holding instruction means for instructing data holding, and a hold for instructing release of holding. And a memory for storing the input data, wherein the control means, when the data hold is instructed during the data input, the stored data to the controller. Send out to enable other data input, and newly input when the release of hold is instructed Order entry system, characterized by adding stored over data in the memory as follows the stored data. 2. A data input means, a data output means, and a data display means for inputting order data, table numbers, area data including the number of customers, and the like. A handy terminal for outputting data as electric data as head data, and when receiving order data and head data from the handy terminal, attach a slip number to the data and store it in the built-in memory, and display the data on a terminal. An order entry system further comprising a controller for sending data to processing means for data processing, wherein the controller has data transmission means for the handy terminal, and the handy terminal receives transmission data from the controller. Control means, and A memory for storing data, means for instructing additional data input, and display selection means for selecting one of a plurality of types of data displayed by the data display means, The control means sends area data including the table number which is subsequently input when the data addition input is instructed, to the controller together with data indicating the data addition input, and the controller transmits the received table number to the controller. At least one head data corresponding to the table number in the area data already stored in the memory is read out based on the included area data and transmitted to the handy terminal together with the data indicating the slip number added to each one. And
The received handy terminal displays the received data, and when there are a plurality of types of displayed data, sends data indicating one slip number selected by the selection means to the controller, and receives the data. The controller sends the order data and the head data stored together with the received slip number to the handy terminal, and displays the received data on the handy terminal which has received the data, and additionally adds the order data to the received data. An order entry system, characterized in that the user can input an order.