JPS6254367A - Order processing system in restaurant or the like - Google Patents

Abstract

PURPOSE:To improve efficiency and service by recording the contents of an order in an order card by an order receiving terminal equipment, sending the data to a centralized control device, preparing the ordered dish and calculating the charge of the disk exactly. CONSTITUTION:The contents of an order are recorded in one of the order cards 241-24n by one of the order receiving terminal equipments 201-20n carried by a waitress or the like. The contents are simultaneously sent to a main controller 110 arranged in a center control room and displayed on displays 301-30m arranged in a kitchen in the order of ordered dishes. While observing the displays 301-30m, cooks prepare dishes. At the calculation of the charge, a card reader/writer 402 arranged in a charge calculating section reads out the data of the order card 24i to automatically calculate the charge.

Description

Detailed Description of the Invention (Technical Field of the Invention) This invention is a method of receiving an order from a customer at a restaurant, etc. (cafeteria, restaurant, etc.), cooking food and drinks according to the contents of the order, and delivering the food to the customer's table. The present invention relates to an order processing system in a restaurant, etc., in which payment after transportation and eating and drinking is automatically performed using a card.

(Technical background of IJ+ and its problems) Conventionally, when ordering and paying for food and drink at a restaurant, etc., two methods υ: as described below are mainly used. One piece,
A customer purchases a t meal ticket at a ticket office such as a restaurant,
When you order food or drink by giving the zero ticket to a waitress, etc., the waitress, etc. takes the given meal ticket or the original ticket to the kitchen, and the cook, etc. prepares the food by looking at the ticket, and the cook, etc. This is a method of preparing the food and then transporting the ordered food to the customer. This method avoids the problem of eating and drinking without paying because the fee has been paid first, but it is inconvenient because even if the customer wants to eat or drink, they have to line up at the food ticket counter and purchase a food ticket one by one. However, the menu has to be memorized, which is a hassle, and it has the disadvantage of causing low customer service.

Another method is for the customer to go to a table at a restaurant, etc., order the desired menu item from the waitress, etc., and the waitress fills out the order form and takes it to the kitchen, where the chef orders it. Alternatively, a waitress or the like can leave the IL text slip on the table, go to the kitchen, order verbally to the cook, and after the first meal, bring the order slip to the fare settlement office to settle the bill. This method avoids the hassle of customers buying food tickets at food ticket counters and the time they have to wait to make purchases, but it also requires waitresses and other staff to listen to each customer's order and fill it out on the order slip. The work rate on the equal side decreases. If you want to change the menu that you have already filled out, you will have to delete the previous menu and read the order again.

There are also problems such as the cashier sometimes making a mistake when paying the bill.

Moreover, in any case 1 of F notation υ, in the kitchen, it may become difficult to know which table's food and drinks should be cooked in what order, and the customer who ordered first Sometimes the food for the next customer is prepared first and then delivered to the next customer's table. In this case, the i! ! If the food is carried away, the customers who ordered first will be uncomfortable, and the cooks, waitresses, etc. will have to be nervous as they are always taking orders, and their efficiency will decrease due to fatigue. In addition, in the latter method, in which customers pay for food and drinks at a payment counter, the cashier looks at the order slip brought by the customer and has to calculate the fee, so the customer himself is forced to wait for payment. , t@ rate and service were declining.

(Object of the Invention) This issue 11 was made out of the above-mentioned desire, and the purpose of the invention is to provide a simple operation in which a waitress or the like inputs an order from a customer into a portable order terminal device. Then, the order receiving terminal records the order details on the order card, sends the data to the central control device, cooks the food according to the order, and then reads the data recorded on the order card at the time of payment to automatically complete the payment. An object of the present invention is to provide an order processing system in a restaurant, etc., which enables the order processing system to be carried out in a restaurant or the like.

(Summary of the Invention) The present invention relates to an order processing system in a restaurant T, in which at least the type of food and beverage menu and the quantity data thereof are entered manually using an order receiving terminal device carried by a waitress Kasa, and an order card is sent to the order receiving terminal device. By inserting it into the terminal device, the order data is recorded on the order card, sent to the central control device, and displayed on the display device in the kitchen so that the food can be prepared according to the order. After that, by inserting the order card from the customer into a cart reader/writer installed at the payment counter, the data on the order card is read and the payment of food and drink charges is automatically performed. The aim is to streamline processing and improve customer service.

(Example of issuing J) Figure 1 shows an overview of the order processing system in restaurants etc. of this issuing IjI, in which waitresses (including waiters) carry food and customers eat and drink at tables. It is divided into four locations: the cafeteria where food preparation is carried out, the center control room where data collection for each section and overall management are carried out, the kitchen area where cooks prepare food, and the bill payment office where customers pay their bills. Inside the cafeteria, each waitress has one small order terminal device 201~20n.
People now carry it with them and manually enter customer order data. The center control room is equipped with the main controller +10, which is a central control device that exchanges data with the cafeteria, instructs orders to the kitchen, and exchanges data with the fare settlement office. This main controller 110 includes a monitor 101 for viewing the information by a restaurant manager or a talented operator such as a predecessor, and a printer 1 for printing order data.
03, and an external storage device 102 that stores order data.
, a keyboard +04 used by the operator to read data and input various instructions, and an order terminal device 1fi201.
A multi-channel transmitting/receiving unit 120 for wirelessly transmitting and receiving data between the terminals 20n and 20n is connected. The kitchens are Kitchen All (Chinese), Kitchen Ken 2 (Western food),
...The cooking area is divided into Kumo S (Japanese food), and each cooking area Kumo 1 to tm has a display 301 to 30W for each specialized chef to use while cooking while looking at the menu, and a display for when cooking is finished. Keypad 321 to 32 layers, which are used to notify the waitress when
Keybat receivers 311 to 312 are provided for wirelessly receiving data from the main controllers 11 to 321 and sending the data to the main controller +10. In addition, at the fare settlement office, there is a cash register 401 that displays the price and is used to settle the bill when the customer brings the order card after finishing the meal, and a cash register 2'1 that reads the order card data.
A card reader/writer 402 that performs aggregation is provided.

In such a configuration, when a customer comes to the store and the waitress receives the customer's order, the waitress enters the table number on the order terminal device (201 to 20n) that she is carrying.
, number of customers, -No, number 1i), and the waitress inserts the order carts 241 to 24n into the insertion slots of the order terminals 201 to 2On. Order terminal device 20
1 to 20n are each +11j ordered cars)"2
41 to 24n are automatically imported into the interior, and the customer's order data keyed by the waitress to the order terminal device 201 to 2 On, with [], the order terminal Noi is transferred to the order card 2.
In addition to printing at predetermined positions 41 to 24n, similar data is magnetically recorded on one magnetic stripe. Note that the date, terminal number, etc. are entered in advance at the start of business. and,
1- by key operation of order receiving terminal device 201~2On
The data is stored in the main controller 110 of the center control room.
The data is wirelessly transmitted to the multi-channel transmitting/receiving unit 120 connected to the main controller +1.
0, the main controller 110 processes the data and displays the displays 30 in the kitchen mist 1-ll11.
Data is sent from 1 to 30 meters, and each cook prepares his or her own dish while watching the display at each cooking area. In addition, the waitress hands out an order card recorded on the order terminal device to each dimple customer.

Therefore, each cook completes the cooking in the cooking areas @1~■ and sends the cooking completion data wirelessly to the keypad receivers 311~31st layers using their own keypad layers 321~32nd, and the completion data is sent to the main controller. +10 and the data processed here is sent to the main controller 11.
0 multichannel transmitting/receiving unit 120 to the corresponding order receiving terminals 2i 201 to 20n. Based on this instruction, the waitress in the cafeteria goes to the cooking area Kumo 1~Yuncho to pick up the food she is responsible for, delivers the cooked food to the customer's table, and gives each customer an order card 241 ~ 24r+. Manually enter the instructions again using the keyboard on the order receiving terminal device. This "Completed" processing signal is sent wirelessly to the multi-channel transmitter/receiver 22 + 20, and the main controller 110 sends a message to the external storage device 102 via the PU 115 indicating that the "Completed" processing signal has not been processed. Remember.

A cart reader/writer 402 is connected to the cash register 401 at the fare settlement office, and when a customer who has finished Meal 11 passes his or her order cart 241 to 24n to the cashier to pay at the fare settlement office, The user inserts this order card into the card insertion slot of the card reader/writer 402. A cart reader/writer 402 reads data magnetically recorded on the order card, and
The read data is sent to the CPU 115 via the CPU 112.

The CPU 11 processes the data and stores it in the external storage device 102, and also sends necessary information to the cash register 401, thereby completing the settlement.

Next, the details of the order processing system as described above are shown in Fig. 2 (A
) and (B) are external views showing one embodiment of the order card 240 (241 to 24n), with (A) showing the front side and (B) showing the back side, respectively.

First, in FIG. 2(A), to explain the external structure of the order card 240, the order card 240 has a rectangular shape that is long in the vertical direction with respect to the direction of printed characters, and the L part of the card has a store name sign 250 and a table. Table No. 4 for recording NO
I1253 and the (START/NEXT) column 254 indicating whether it is the first card or the second card [1 or a continuation card after 1],! −, Date when E line data is recorded Ja251
, and an attendant column 252 for recording the name or number of the waitress. In addition, at the bottom of the card there is an order name tag 255 for recording the name of the dish ordered by the customer, and a code [2] for recording the code for the predetermined dish name.
5B and a quantity a257 for recording the order number, and printing pitch marks 280 are printed at predetermined intervals on the right side of the card to determine the timing when printing. On the back of the order car 1240 is No. 21N (B
) is provided with a magnetic stripe 281, and order data is magnetically recorded by the order receiving terminals η201-2On.

FIG. 3(A) shows the appearance of the order receiving terminal device 201, and since the order receiving terminal devices 21201 to 20n have the same configuration, the order receiving terminal devices 21201 to 20n are shown here. This will be explained using 201 as an example. An antenna 217 for transmitting and receiving data wirelessly is provided at the end of the order receiving terminal device 201, and a display 218 is provided on the panel surface for giving instructions to the waitress and confirming input contents. A keyboard 260 is provided for inputting necessary data or issuing instructions. The keyboard 260 includes a numeric keypad 269 for entering numerical data, a clear key 267 for clearing all entered data, and a clear entry key 268 for clearing the last entered data.
and a "Complete" key 2811 to instruct completion of data entry.
and enter the first menu order for a new customer.
``New'' key 2[il, ``Add JJ+-282'' for additional input when there is an additional menu, and ``Correct'' key 283 for instructing data correction or cancellation.

It is equipped with a "read" key 264 that reads and displays the data that has already been input, and a "delivery" key 265 that manually outputs a "done" signal for the "done" process when the waitress delivers the food to the customer's table. are doing. Furthermore, an insertion slot 211 for inserting an order card 240 is provided at the bottom, and an order terminal device 201 (
7) A power switch 210 is provided to turn on and off the machine. Further, provided between the display 218 and the keyboard 260 are a date key 271 for instructing input of a date, and an attendant key 270 for inputting and displaying the name of an attendant of the terminal device. FIG. 3(B) is a structural diagram showing an X-Y cross section, and the order receiving terminal device 201 has an insertion slot 211 for the order card 240 on the left side, and magnetic recording is performed on the magnetic stripe 281 of the order card 240. a magnetic head 213 for reading or writing;
A cage for taking in and out the inserted order card 240
A transport drive unit 214 consisting of a roller, a belt, etc., a battery 212 that is a power source for each device, and a printing unit 2 that prints order data (described later) on an order cart 240.
15, and a control unit 230 consisting of a CPU, etc., which exchanges data and controls each unit, and transmits the data processed by the control unit 230 to a multichannel transmitting/receiving unit (120) wirelessly via an antenna 217. or multi-channel transmitting/receiving unit 120
a transmitting/receiving unit 21B for receiving wireless data from the antenna 2+7 and transmitting it to the control unit 230;
is provided.

On the other hand, FIG. 4 shows the control unit 2 of the order receiving terminal equipment 71201.
30 is a block configuration diagram showing an example of CPIJ23.
1 performs various arithmetic operations according to programs stored in advance in the ROM 232, and also controls various devices connected to the pass line 235. The control unit 230 stores the control program, and
ROM2 that stores the menu order processing program
32 and further stores the necessary data (RA)!
233 and a transport control section 234 that controls transport of the transport drive unit 214. The transmitting/receiving unit 218 modulates the data at a different frequency for each of the order receiving terminal devices 201 to 20n, and wirelessly transmits the data to the multichannel transmitting/receiving unit +20 in the center management room via the antenna 217. .

In such a configuration, the operation will be explained with reference to the flowchart shown in FIG. First, before the restaurant opens, each waitress enters a serial number, [1] and staff code into the order terminal device using the numeric keypad 269, and then customers come to the restaurant to eat and drink. When the waitress sees this and goes to the customer's table to take the order, she listens to the order and inputs the details of the order from the keyboard 260 of the order terminal +7'F201 that each person carries. . In this case, the waitress determines whether the order is new or not, and if so, presses the "new" key 261 to input it (step Sl). Below, all operations are on the order receiving terminal ""A
When you press the keyboard 260 of the 'a20+ to input data, a guide is displayed on the display 2+8 and the next operation is asked. As a result, the display 218 of the order terminal device 201 displays an inquiry about the table number (step S2), and in response to this instruction, the waitress inputs the table number of the customer using the numeric keypad 269 (step 53). An inquiry about the number of customers is displayed (step S4), and the waitress inputs the number of customers using the numeric keypad 269 (step 55).Next, an inquiry about the order code is displayed (step S6), and according to that instruction, the waitress inputs the number of customers using the numeric keypad 269 (step 55). Enter a predetermined order code while listening to the customer's order (step S7)
Along with this, a quantity inquiry is displayed (step S8), and the waitress listens to and inputs the number of machines according to the instruction (step S8), and whether corrections are necessary for the input order data (step 518). , Is it necessary to read and confirm the human data (step 515)?
).

or data entry is complete (step 510);
However, if none of the keys are operated, the process returns to step S7 to input the order.

continue.

Here, the waitress inputs all the customer's orders and presses "Complete J+-286" (step 510).
Insert the order card 240 into the insertion slot 211 of the order terminal device 201.
An instruction to insert the order card 240 is displayed (step 511), and based on the instruction, the waitress inserts the order card 240 into the insertion slot 2.
11 (step 512), the order receiving terminal device 201 automatically takes in the order card 240 by the transport drive 214 (step 512), and inserts the order card 240 into the order cart 24.
The contents of the order, the date, etc. are printed at a predetermined position on the front side of 0, and the table number, number of people, and menu number 9 quantity are magnetically recorded on the magnetic stripe 281 on the back side (step 5).
13), this data is sent wirelessly to the center control room's main controller (roller 110) via the transmitting/receiving unit) 21G and the antenna 217 (Step 5I4), and then the order terminal device 201 automatically sends the order card 240.
is ejected from the insertion slot 211, the recorded order card 240 is handed over to the customer, and the series of operations is completed.

If the waitress does not press the "Complete Y" key 266 manually at step SIO, the process returns to step S7, and the state where the order data can be input manually is maintained at any time. However, if the waitress presses the "read" key 264 to confirm the input data, (Step 515), the display 218 shows the table number, number of people, order code, and number t5 input so far.
are displayed in order (Step 5I8), the waitress checks the display to see if there are any errors, and if it is determined to be "OK", manually presses the "Complete" key 286 (Steps S17, 5IQ). ). Also, if you feel safe making corrections by looking at the display, press the "correction" key 263 (step S+8).
, when this "correction" key 263 is pressed, the display 218
A message asking for a corrected order code is displayed (Step 5I8), and the waitress inputs the order code manually (Step 520). As a result, the order code that has been entered so far is automatically cleared ( At step 521), the order code is automatically replaced with a correctly entered order code.

- On the other hand, when a waitress receives an additional order from a customer, press the "Add" key 262 of the order terminal bag fi201.
(step 522), and an instruction to insert the order card 240 into the order receiving terminal device 201 is displayed on the display 218 in the same manner as described above (step 5).
23) According to the instructions, the waitress takes the order card 24
0 is inserted from the insertion +1211 of the order receiving terminal device 201 (Step 524) The order receiving terminal device 201 automatically takes in the order card, reads the stored contents from the magnetic stripe 28+ on the back of the order card 240, and receives an additional order. Continuation of previous data (step 5)
25), the process returns to step S8 and the same process as described above is executed.

Then, when the order receiving terminal device 201 receives a radio message indicating that cooking is complete from the main controller 110 of the center management room,
According to the command, the waitress goes to the kitchen and brings the cooked food to the customer's table, and also inputs the "Delivery" key 265 of the order terminal device 201 to indicate that the delivery is complete (
step 52B), which causes display 218 to display instructions to insert order car 1240 (step 52B).
27), This instruction causes the waitress to take the order card 24.
0 into the insertion slot 211 of the order terminal bag i'1201 (step 528), the order terminal device 201 automatically takes the order card 240 into it, reads the magnetic record, and enters the delivered order code NO. In response to the instruction, the waitress inputs the order code that has been delivered (step 530).
As a result, order completion is printed on the front side of the order card 240, and order completion is magnetically recorded on the magnetic stripe 281 on the back side (step 53t).After this, the waitress presses the ``Complete''/J key 266. When you enter (
Step 532) This completion signal is sent to the main controller +10 and stored in the external storage device 102 as "delivery completed" (Step 533), and the order card 240 is automatically ejected from the order terminal device 201 (Step 532). 534), this order car 1" 240 is handed over to the customer. Also, if the waitress does not input the "Complete γ" key 266, the process returns to step S29 and prompts for manual input of the order code. key 261,
If the ``r add'' key 262 or the ``delivery'' key 285 is not input, step S1 and step S22 are performed, respectively.
Or, in step 326, it is always in the standby state y8.

Next, the center management room and kitchen will be explained.

First, in the center control room, there is a main controller 1 that has the function of mutually processing order data between the cafeteria and the cooking room, and operating various terminal devices in the center control room.
10 is provided, and within the main controller 110 there is a CPU 15 that performs overall control, and this GPU.
R in which the program for controlling 115 is stored
oll 114, RAM+13 for recording and reading data necessary for various arithmetic controls of GPtl 115, and kitchen displays 301, 302...30+s
and an external I10 III for exchanging data with the keypad receivers 311, 312...31m.
and an external 110112 for exchanging data with a cash register 401, which will be described later. In addition, an external storage device 102 that aggregates and records order data is connected to the main controller 110, as well as a monitor 101 that displays necessary data, operational guidance, etc., and data stored in the external storage device 102. a printer 103 for printing etc., and a keyboard 1 for inputting ・h items necessary for operation to the main controller 110
04 and a multi-channel transmitting/receiving unit 120 for wirelessly transmitting and receiving data between the order receiving terminal devices 201 to 20n in the cafeteria. Furthermore, the main controller 110 has display layers 301 to 30 for recording the contents of cooking by each cook in each cooking area 301 to 30 m via the external 110 Ill.
Keypad receivers 311 to 311, for example, which receive data from keypads 321 to 32 used by cooks, are connected.
Note: Figure 6 shows the details of the 120 receiving sections for each multi-channel transmitting/receiving unit, which is wireless.

Each receiving terminal input via Re-antenna+25
An amplifier that amplifies the radio waves from this device 201 to 20n.
7121 and a demodulation circuit that demodulates the amplified radio waves.Customer 122 and frequency separation circuit 123 that separates the demodulated signal into 6 signals corresponding to the 201 and 21201 to 20n terminals. and an A/D converter that converts each of these separated signals into digital signals, Park 1241~
124n are provided. In addition, Fig. 7 shows an example of the memory map of the external storage device 102, and for each order number, the order date, the delivery pull number, the number of customers, the menu number, and the order number are stored.
The specified quantity, the completion of cooking, and the completion of delivery,
There is an area for receiving and other data, terminal number, and completion of payment.

, :fSg diagram shows the screen of the display in the kitchen.The order serial number, terminal device number, knee name, corresponding menu code, quantity received (time), table number, etc. are displayed in each kitchen. The operation of the arrangement in which orders are sorted and displayed at order number mn will be explained with reference to the flowchart of FIG. First, upon receiving a customer's order, the waitress inputs the order data into the keyboard 280 of the order receiving terminal device as described above, and the order receiving terminal device 2!201 wirelessly sends the order data to the center management room. and a channel transmitting/receiving unit connected to the main controller 110)
120 receives the order, in this case a multi-channel receiving unit [20 as shown in FIG.

For example, even if radio waves are received from multiple order receiving terminal devices at the same time, the order receiving terminal device can be identified by 0 separation by amplifying it in the J range amplifier 121, demodulating it in the demodulation circuit 122, and separating the frequencies through the frequency separation circuit 123. The received order signal is A/[1 converted by A/D converters 1241 to 124n, and the order data is sent to the CPU 115 of the main controller 110 as a digital signal. Then, the CPU 115 processes the order data based on the control data stored in advance in the ROM 114, and stores the order data in the RAM 113 and the external storage device 102. As shown in FIG. 7, the external storage device 102 fills up the memory area from the left side for each order number, and stores the order data in a predetermined area +vr+s. In addition to printing the order data, the data is also displayed on the monitor 101.The CPU 115 constantly judges the input of such orders, and if the order data is not input, it waits until it is input manually (step 541). ).When the order data is input and the above-mentioned processing is completed, the CPU 115 sends the order data to each kitchen through the external I10111.
On the cloud display 301-30, as shown in Figure 8, the γ white liquid is displayed starting from the first row in the order in which orders are received.
At step 542), the cooks at each cooking area, looking at the instructions, cook the ordered dishes, and when they have finished cooking, they press their own keypads 321-32+* to select the finished dish. Press the order 10 key (step 543), input the completed food order data, and print out the 1ri menu etc. as a journal using the printer (not shown) stored in the keypad (step; 45). , Attach the printout to the cooked food and the waitress will move to the kitchen cloud 1.
~ to make it easy to distinguish between the intestines when you come to pick up the food. Note that the keypads 321 to 32 are also used when the cook changes the screens of the displays 301 to 30 to view the order status.

Then, the cooking completion data' from the keypad is transmitted wirelessly to the keypad receiver 3 located in the cloud level of each cooking area.
Sent to layers 11 to 31, and keypad receivers 311 to 31
When 31 Peng receives this cooking completion data, the external 110
Ill to the main controller 110 via Ill.

The cooking completion data is stored in RAM1 under the control of CPU115.
13 and is also stored in a predetermined area of the external storage device 102 and displayed on the monitor 101. The operator in the center control room looks at the cooking room-r data, operates the keyboard 104, etc., and operates the main controller l.
lO New Waitress - Enter the instructions. Note that this can also be done automatically using IJT functionality.
Send cooking completion data to 0 and multi-channel transmission 12
0 sends the data wirelessly to the order terminal device corresponding to the waitress in the cafeteria.

Each waitress carries an order terminal device 6201.
At ~20n, the completion of cooking is notified by display or sound, and the waitress then goes to the cooking area t1 to cloud 1 for each 1'J dish, picks up the food, and brings the food to the customer's table. When the waitress conveys the item to the customer's table, the waitress presses the "delivery" key 265 on the keyboard 280 of the order receiving terminal devices 201 to 20n as described above, and this causes the CPU 5 of the main controller +10 to display the corresponding display in the kitchen. The display of the completed dishes from 301 to 30m is deleted, and the display is updated by starting one line (step 54B).

Next, we will explain the operation of the fare settlement office and the center management room.
This will be explained with reference to the flowchart of the :rSIO diagram.

The center management room has a main controller 110 as described above, which has the function of exchanging payment data with the toll settlement office and operating various terminal devices in the center management room. A cash register 401 is used to settle customer charges, and a card reader/writer 402 is used to read data magnetically recorded on the magnetic stripe 281 of the order cards 241 to 24n and write received data. This card reader/writer 402 has a built-in printing mechanism for printing a simple receipt stamp. In such a configuration, its operation will be explained with reference to the flowchart in FIG. 1θ.

Explain the points.

When the customer finishes his meal and goes to the payment counter with his order card, the cashier receives the order card and
It is inserted into the insertion slot (not shown) of the card reader/writer 402 connected to the cash register 401 (step 581).

In this case, the card reader/writer 402 does not operate unless a card is inserted and remains in a standby state. When it is detected that an order card has been inserted, the force-reader datater 402
reads the order data from the magnetic stripe 281 of the order card (step 582), and inputs this data into the main controller 110 of the center control room (step 5).
83), the main controller 110 searches the external storage device 102 for table No. 1 date and time data, etc. of the order card handed over to the fare settlement office, and thereby displays menu No. 3.
Check the completion of 1st process and delivery (Step 5)
84), and if it is not correct, outputs an error processing message and causes the cashier to process it (step 565). If it is judged to be correct, the main controller 110 calculates the fee and tax amount (step 566), and the amount is is displayed on the table of the cash register 41) 1 (not shown) (step 86B). Upon seeing this display, the cashier receives the fee from the customer and presses the receipt completion key on the cash register 401 (step 569). , if the receipt completion key is not pressed, the cash register is in a waiting state jA+. In response to the receipt completion key from the main controller 110, the card reader/writer 402 magnetically records the receipt on the magnetic stripe 281 of the order card and prints a receipt stamp on the surface of the order card (step 570).
Then, the card reader/writer 402 sends a completion signal of the magnetic recording and receipt stamp printing operation to the main controller 110.
The main controller 110 is manually connected to the external storage device 1.
The data is stored in the payment completion area of 02 (step 571), the main controller 110 outputs a command to eject the order card to the cart reader/writer 402, and the card reader/writer 402 ejects the order card (step 572). Charasha hands this to the customer and completes a series of order processing operations.

(Modification of 51, Akira) In the above embodiment, the ROM of the main controller 110 in the center control room is fixed, but a floppy disk or a fixed disk can be connected to connect the order processing system to the system of each restaurant, etc. It may also be possible to freely change the settings. In addition, to communicate with waitresses within one cafeteria, voice ordering terminals 201 to 20n can be used wirelessly.
In addition, a robot may be used to automatically transport the food from the cooking room. It may also be possible to provide a total 'Q function to perform charge settlement.

(Effects of the Invention) According to the order processing system in a restaurant of the present invention, order processing, which conventionally relied on the experience of waitresses, cooks, etc., is now centrally managed in a central control room, reducing cooking time. You can eliminate customer frustration. In addition, since the order is reliably transmitted to the cook and order errors do not occur, extra costs are not incurred, and the bill can be settled quickly, so the restaurant will be liked by customers, especially when it is crowded. Furthermore, order processing and amounts within one store are managed and recorded as data, so
Not only will the location of the substitute become clear, but this will also allow for a planned store development, and the mechanized ordering system will become popular and can be expected to increase the number of customers.

[Brief explanation of the drawing]

Fig. 1 is a diagram showing an embodiment of the order processing system in a restaurant according to the present invention, Fig. 2 (A) is an external view showing an example of the front side of an order card, and Fig. 2 (B) is an external view of the back side thereof. Figure 3 (A) is a front external view of the order receiving terminal device, and Figure 3 (B) is a front external view of the order receiving terminal device.
) is a structural diagram of its X-Y cross section, Fig. 4 is a block configuration diagram showing the control system of the order receiving terminal, Fig. 5 is a flowchart showing an example of the operation of the order receiving terminal, and Fig. 6 is a diagram of the multi-channel transmitting/receiving unit. A system configuration diagram of the receiving section, FIG. 7 is a memory map diagram of the external storage device, FIG. 8 is a screen diagram showing an example of the display in the kitchen, and FIG. 9 is a flowchart showing the display in the kitchen and the operations of the cook. 1st O
The figure is a flowchart showing an example of the operation of the toll settlement office. 101...Monitor, 102...External storage device, 10
3...Printer, 104...Keyboard, 110.
...Main controller, 111...External I10,
112...External I10, 113...RAM,
114...ROM, 120...Multi-channel transmitting/receiving unit, 201-20n...Order terminal device, 241-24n--Order card, 301-30...
...Display, 311~31m...Keypad receiver, 321~321...Keypara F, 401・
...Cash register, 402...Card reader/writer. (A) (fl) See 3 Illustrations 4 Illustration procedure amendment (method) December 4, 1985

Claims (1)

[Claims] Entering the type of food and beverage menu and its quantity data into the portable ordering terminal device, inserting an order card into the portable ordering terminal device, recording the ordering data on the ordering card, and transmitting the ordering data to the central control device. After the meal, the customer inserts the order card into a card reader/writer installed at the payment counter to read the data recorded on the order card and pay the food and beverage bill. An order processing system for a restaurant, etc., characterized in that the order processing system is configured to perform the following steps.