WO2021172854A1

WO2021172854A1 - System for supporting ordering, payment, and delivery for each place of business

Info

Publication number: WO2021172854A1
Application number: PCT/KR2021/002285
Authority: WO
Inventors: 이태경
Original assignee: 이태경; 임종환
Priority date: 2020-02-25
Filing date: 2021-02-24
Publication date: 2021-09-02

Abstract

The disclosed invention relates to a system for supporting ordering, payment, and delivery for each place of business, the system comprising: an information processing server for storing guidance information about products or services provided by each place of business; and a personal mobile device for communicating with the information processing server. The personal mobile device comprises: an identification module for identifying unique information given to each place of business, and specifying a corresponding place of business; a guidance module for inquiring, to the information processing server, about the guidance information of the products or services provided by the specified place of business, and receiving the guidance information, and providing the guidance information to a user; an order module for requesting that the user select from among the products or services about which the user received guidance, and paying for the selected product or service; and a notification module for providing delivery information, including order status, order number, receipt method, receivable status, and confirmation of receipt, for the ordered product or service.

Description

Order, payment and delivery support system for each business site

The present invention relates to an order, payment, and delivery support system for each business site, and more specifically, to order, pay, and deliver (or receive) products or services in a mobile environment while minimizing devices or facilities that need to be additionally installed at the business site. It relates to a system that supports a series of processes to be carried out easily.

Self-employed businesses, such as restaurants and hospitals, are businesses that produce and provide products or services (that is, goods and services). It is important to both the business and the customer. In other words, from the point of view of a business place, it is an tangible and intangible asset such as cost and reputation, and it is evaluated as satisfaction for customers.

In order to make ordering convenient for customers, it is common to provide a menu board by composing several menus, and in some cases, the menu is guided through a mobile device. However, there is a limit to the conventional method of providing menus to help ordering, such as whether the products or services provided can be provided or the price may vary depending on the price or market price, and a new menu board has to be created whenever the menu composition is changed. there is

Accordingly, information on changed products and services can be updated and guided quickly by using the electronic menu, but guidance through a monitor that is fixedly installed in a business place is inconvenient for many customers to use because information is concentrated in one place, Mobile menu boards have disadvantages in that the price of the device is relatively high, the quantity provided may be limited accordingly, and the capability for professional management must be provided for each business.

In addition, as an unmanned ordering system, merchant stores with capital provide unmanned kiosks or unmanned POS machines that allow you to view the menu and order and pay for the selected menu immediately. By allowing them to efficiently focus on providing products and services, it has become possible to increase the efficiency of the workplace. However, the unmanned kiosk or unmanned POS device is relatively expensive, such as having to be installed separately in the workplace, and there are inconveniences such as occupying space or having customers waiting in line for menu selection and ordering.

And when it is necessary to receive the ordered product directly, it is common to guide it through a separately provided vibrating bell, but a separate cost is required for system configuration and equipment, and installation of the system was essential for operation.

The present invention is to improve the conventional order, payment, and delivery support system for each business site as described above. It provides information about products and services without having to be fixedly installed in the business place, and provides information on products and services by each customer without waiting for order reception. We provide a mobile system that allows you to place your own order, accurately pay for individual progress, easily receive individual information on the delivery status of products and services to be provided, and provide products and services accordingly. but it has a purpose.

The present invention relates to an order, payment, and delivery support system for each business site, comprising: an information processing server for storing information about products or services provided by the business site for each business site; and a personal mobile device communicating with the information processing server, wherein the personal mobile device is an identification module for identifying the unique information given to each business place to specify the business site; and a product provided by the specified business site or a guide module for guiding the user by contacting the information processing server for guidance information on the or service, and requesting the user to select the guided product or service, and paying for the selected product or service order module; and a notification module that provides delivery information including order status, order number, receipt method, receiveable status, and receipt confirmation for the ordered product or service.

The identification module acquires the unique identification information included in the RF device used in each business site, and transmits the unique identification information to the information processing server, wherein the information processing server includes the received unique identification information and pre-stored individual business sites The unique information given to each is compared with each other, and the matching business site is specified and notified to the identification module.

And, according to an embodiment, the guide module may provide customized guidance by reflecting the conditions of personal settings previously set or input by the user among the guide information provided from the information processing server. For example, the personal setting may include allergy information, vegetarianism, calorie restriction, medical history, and the like.

In addition, the notification module is based on the terminal number of the personal mobile device, a unique value assigned to a packaging, container, tray, or table in which a product is to be provided, or a unique value assigned to a facility in which a service is provided. to designate an order number and notify it, and also inform the order number at the time of designating the order number, or use the terminal number or the order number of the personal mobile device for payment.

In addition, the order module registers an order number for the ordered product or service, or an order number and order details in the information processing server, and the notification module provides information on waiting time, provision time, and information on ordered products or services. can provide

In addition, the information processing server may notify the notification module of status information on the provision of products or services, and the status information on the provision of products or services to the information processing server is manually entered or artificial intelligence It can be entered automatically by the camera.

In addition, when the receipt of the product or service is confirmed, the information processing server may notify the business site and the notification module, and the receipt of the product or service is manually entered into the information processing server or artificial intelligence It can be entered automatically by the camera.

On the other hand, in one embodiment of the present invention, the information processing server includes an inventory management module, and the inventory management module calculates the consumption factors for materials that are exhausted upon one-time provision for each order handled at the business site, and the corresponding The consumable factor is deducted from the current stock of materials for each order, and the risk of exhaustion of the current stock of materials may be notified to the relevant business operator.

Here, the inventory management module may reflect the current stock of materials to calculate the remaining order amount for each order handled at the business site, and provide it to the guide module of the personal mobile device.

Further, the inventory management module, in response to the risk of exhaustion of the current material stock, may automatically perform the order and payment for the required material to the material supplier.

And, the information processing server may include an environment module for handling information on the supply environment including the interior, convenience facilities, and seating arrangement of the business site, and accordingly, the environment module provides the information on the supply environment to the guide. provided to the module.

In addition, the seat use status of the business site is updated in real time in the environment module through the artificial intelligence camera, and the environment module may provide information on the use time for each seat.

In addition, the personal mobile device may include a calling module, and the calling module may have a simple calling function for selecting previously inputted requests.

In addition, the present invention may further include a workplace mobile device that communicates with the information processing server, and the workplace mobile device may include a payment module that performs payment processing for the order module.

In addition, the identification module may further include an identification auxiliary module, and the identification auxiliary module may assist in specifying a corresponding workplace according to a search word input, image information input, and user pre-registration information.

In addition, the information processing server may include a recommendation module, the recommendation module recommends a business operator including a material supplier to the user based on the location information set by the user, the frequency of visits, and the user's personal setting conditions.

Furthermore, the recommendation module may provide advertisement information that meets the user's personal setting condition to the personal mobile device.

In addition, the order module may provide an input window for inputting the user's custom order information.

And, the personal mobile device may further include a reservation waiting module, and the reservation waiting module provides an interface for the user to input reservation information or waiting information, and when a reservation or waiting order arrives, notification information for this is provided. can be printed out.

In addition, the workplace mobile device may further include an input/output auxiliary module, and the input/output auxiliary module may include a card reader, a wired/wireless earphone, a voice input device, a wired/wireless foot pedal, and smart glasses.

The order, payment, and delivery support system for each business site of the present invention having the above configuration includes the personal mobile device possessed by each customer as one component of the system, thereby minimizing the devices or facilities that must be additionally installed in the business site. In a mobile environment, a series of processes of ordering, paying, and delivering (or receiving) products or services can be easily performed.

In particular, according to the present invention, a personal mobile device performs various functions such as an electronic menu board, an unmanned kiosk, an unmanned POS machine, and an alarm bell to replace various devices that had to be provided in an individual business place, thereby reducing costs from the standpoint of the business place. Customers can actively choose to provide products and services without having to wait in line.

1 is a diagram schematically showing the configuration of an order, payment, and delivery support system for each business place according to the present invention.

2 is a diagram schematically showing the configuration of an order, payment, and delivery support system for each business place according to another embodiment of the present invention.

3 is a diagram schematically showing the configuration of an order, payment, and delivery support system for each business place according to another embodiment of the present invention.

Here, the reference numerals included in the drawings are as follows, and the same reference numerals are used for the same components throughout the detailed description of the invention.

100: information processing server 110: inventory management module

120: environment module 130: recommended module

200: personal mobile device 210: identification module

215: identification auxiliary module 220: guide module

230: order module 240: notification module

250: call module 260: reservation standby module

300: business place mobile device 310: payment module

320: input/output auxiliary module

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments of the present invention will be described in detail with reference to exemplary drawings. In adding reference numerals to the components of each drawing, it should be noted that the same components are given the same reference numerals as much as possible even though they are indicated on different drawings. In addition, in describing the embodiment of the present invention, if it is determined that a detailed description of a related known configuration or function interferes with the understanding of the embodiment of the present invention, the detailed description thereof will be omitted.

In addition, in describing the components of the embodiment of the present invention, terms such as first, second, A, B, (a), (b), etc. may be used. These terms are only for distinguishing the components from other components, and the essence, order, or order of the components are not limited by the terms. When it is described that a component is “connected”, “coupled” or “connected” to another component, the component may be directly connected or connected to the other component, but another component is between each component. It will be understood that may also be interposed and indirectly "connected", "coupled" or "connected".

The present invention relates to an order, payment and delivery support system for each business site, and in more detail, order, payment, and delivery ( Or, it relates to a system that supports a series of processes to be easily carried out without the help of assistants.

The present invention is largely composed of an information processing server 100 and a personal mobile device 200 . The information processing server 100 has a main function to store and provide guide information of products or services provided by the business place, and the personal mobile device 200 is a mobile device owned by a customer visiting the business place, typically is a smartphone. Therefore, individual business sites do not need to install electronic menu monitors, mobile menu boards, unmanned kiosks, or unmanned POS machines, so there is no need to install a large cost to build the system.

The information processing server 100 stores guide information of products or services provided by each business place for each business place and provides it to the personal mobile device 200 . The information processing server 100 may be individually provided at the corresponding workplace, or may be configured as a central server provided as a service in the form of a platform. For example, since most products or services will be common in the case of an affiliated store type business, it would be desirable to configure the information processing server 100 as a central server.

The personal mobile device 200 is a terminal capable of wireless communication carried by individual customers, and in particular, in Korea, since more than 95% of mobile phones are distributed as smartphones, it is a very advantageous environment for building the system of the present invention. Each module to be described below may be implemented in the form of an application (app, App) mounted on the personal mobile device 200, or may be web-based.

In the personal mobile device 200, various modules for executing various functions for the order, payment, and delivery support system for each business site of the present invention are organically combined and mounted. It is divided and explained based on its functions as follows.

The identification module 210 is responsible for the function of identifying the unique information given to each business site and specifying the corresponding business site. That is, it specifies where the user (personal mobile device owner) is currently visiting. For example, you can specify a business by selecting it from the map, or by entering a pre-given identification number such as a bus stop number, you can designate a business that will be provided with products or services from now on.

However, since it will be more convenient to recognize which business site the user has visited in a simpler way, the identification module 210 is a unique identification included in an RF device used in each business establishment, for example, Wi-Fi or Bluetooth. It may be desirable to almost automatically specify the relevant business site by acquiring information, or to acquire unique identification information by recognizing a QR code installed at the entrance of the business site. To this end, the identification module 210 acquires the unique identification information included in Wi-Fi, QR code, Bluetooth, etc. used in each workplace and transmits it to the information processing server 100, and the information processing server 100 receives the received corresponding information. After comparing the unique identification information of the workplace with the pre-stored unique information for each workplace, the matching (matching) workplace is specified and the identification module 210 is notified.

The guide module 220 serves to inquire the information processing server 100 for guide information on products or services provided by the workplace specified through the above process, receive it, and guide the user. In the case of a restaurant, information on various foods and beverages provided as products serves as guide information. Alternatively, in the case of a hospital or clinic, information on various medical services such as first visit or re-visit, inpatient treatment, surgery, and vaccination will be information. Such guide information may include more detailed information on ingredients, cooking methods, cooking times, calories, etc., as well as simple menu images and prices.

The user's selection and order are required after the specification of the business site and the information on the products and services provided by the business site, and the order module 230 is responsible for this. The order module 230 requests the user to select the guided product or service, and pays for the selected product or service. Various known methods that can be performed through the personal mobile device 200 may be applied for payment. Representative examples include credit card payments, mobile payment services commonly referred to as ××Pay, rechargeable cards, electronic coupons, and account transfers, which are widely used these days. However, in consideration of the case where the user does not want such a mobile-based payment, it will be necessary to support indirect payment through cash payment or the like.

If you go through the ordering process, you will now be waiting for receipt of the ordered product or service. The notification module 240 serves to provide various information that a user (customer) may be curious about in a standby state. For example, the order status for the ordered product or service, order number, order number at the time of specifying the order number, receipt method (direct receipt, package receipt, etc.), receiveable status (ready status), receipt confirmation It informs you of various delivery information, including

The above description describes the overall configuration of the order, payment, and delivery support system for each business site of the present invention, and may further include the following detailed configuration for more convenient use.

For example, the guide module 220 may provide customized guidance by reflecting the conditions of personal settings previously set or input by the user among the guide information provided from the information processing server 100 . For example, such personal settings may include allergy information, vegetarianism, and the like. In the case of food, ingredient information for each menu may be pre-entered in the guide information for products or services, and by linking this guide information with the conditions of personal settings, for example, personal settings such as allergies to shellfish or vegetarians are registered If so, foods made with shellfish or meat can be blinded on the menu or displayed with caution signs. In addition, it will be possible to provide customized menu guidance in case of restricting calories due to the need for diet or taking into account medical history such as high blood pressure or diabetes.

And the notification module 240, in the case of a product, a unique value assigned to the packaging, container, and tray containing the product (eg, with an RF tag designated as tray 1, tray 2 ... etc.) or the product Designate the unique value of the table to be provided as an order number, and in the case of a service, the unique value assigned to the facility (hospital bed, dental chair, physical therapy facility, etc.) ) can be specified as the order number. This order number can be used to authenticate the user who actually placed the order, and the user can confirm the identity by presenting this order number (presenting the order number displayed on the personal mobile device screen), There is no need to print a separate numbering ticket on paper. Here, the terminal number of the personal mobile device 200 (eg, the last four digits) may also be used to give an order number, and the user pays using the order number or the terminal number of the personal mobile device 200 . can proceed.

And the order module 230 registers the order number and / or order details for the ordered product or service in the information processing server 100, and the notification module 240 waits time or delivery time, ordered product or service The guidance information is sufficiently publicly available for viewing.

In addition, the information processing server 100 may notify the notification module 240 that the provision of a product or service is in an acceptable state. Accordingly, since the user's personal mobile device 200 can perform the role of a notification bell, there is no need to separately construct a separate notification bell system as in the prior art. This notification function can also perform the role of a waiting notification when waiting in a restaurant, etc. The fact that the provision of a product or service is in an acceptable state may be manually input to the information processing server 100 as well as automatically input by an artificial intelligence camera. That is, an artificial intelligence camera equipped with an algorithm capable of analyzing an image may recognize that the finished food is placed on the serving table and automatically register that it is available for receipt. The artificial intelligence camera may be not only fixedly installed, but may also be mounted on smart glasses, a wearable device.

In addition, when the receipt of the product or service is confirmed, the information processing server 100 may notify the workplace and the notification module 240 . This is useful in that it allows all employees to check that the delivery of products, etc. has been completed from the point of view of the business site, and from the point of view of the customer, it enables other people to know that they have received the wrong product. Confirmation of receipt completion may also be manually input to the information processing server 100 or automatically input by an artificial intelligence camera. For example, when a customer places an order number displayed on the screen of the personal mobile device 200 in the area of interest of the AI camera, the order number is recognized, and the unique value of the tray on which the product is placed is compared with each other for normal delivery. You can automatically enter that this has been done. Of course, if a misdelivery has occurred, it can help facilitate follow-up management by notifying the operator and/or customer of this fact and which customer received it.

2 shows another embodiment of an order, payment, and delivery support system for each business site according to the present invention. Hereinafter, with reference to FIG. 1, a description will be given focusing on portions that are different from the embodiment described above.

Referring to FIG. 2 , the information processing server 100 includes an inventory management module 110 . The inventory management module 110 calculates a consumption factor for materials that are exhausted when provided once for each order handled at the business site. For example, if the business is a restaurant, the amount of various ingredients required to cook one serving of a certain food is calculated and this is counted as a consumption factor for the order, and these consumption factors are products or It is calculated for each service.

These consumables are calculated, and whenever an order is input, the current stock is updated in real time by subtracting the calculated consumables for that order from the current stock. As described above, by calculating the current stock of materials in real time, the inventory management module 110 may notify the corresponding business operator of the risk of exhaustion of the current stock of materials. For example, if the stock of rice falls to less than 20 servings (can be set freely depending on the size of the business), it is determined that the risk of exhaustion of the corresponding food material has occurred, and this can be notified.

In addition, the inventory management module 110 may predict whether or not the consumption elements expected to occur in the near future based on statistical data such as reservation status and sales trends, as well as deduction of the actual consumption elements. By reflecting the prediction of these consumption factors and notifying the burnout risk, the workplace can be operated more stably.

And, since the inventory management module 110 can grasp the current stock of materials in real time, it reflects the current stock of materials and calculates the remaining order amount for each order handled at the business site, and uses this information in the guide module of the personal mobile device 200 . (220) may be provided. For example, through the guide module 220, it is possible to guide the quantity currently available for each menu, such as a few servings of kimchi stew and a few servings of fried rice, and through this, the customer can use the guide module 220 without the inconvenience of canceling or changing the order. can be used, and as a business site, it can reduce customer complaints and operate without loss of time.

Furthermore, the inventory management module 110 automatically or manually sends order information to the information processing server 100 for materials with a risk of exhaustion to receive delivery, or automatically sends order information to a pre-set material supplier and pays You can also proceed with delivery.

In addition, the information processing server 100 may include an environment module 120 for handling information on the supply environment including the interior, convenience facilities, and seating arrangement of the business site. Examples of information on the supply environment include the existence and location of seats composed of rooms, the location of easy-to-secure seats around flowerpots or decorations, the existence of a playroom, the number of seats that a party can use together, It means information such as corner positions, etc. The environment module 120 provides information on such a supply environment to the guide module 220 , and the user can select an appropriate environment in consideration of his or her taste or the size of the party.

Furthermore, it is preferable that the environment module 120 provides accurate supply environment information by updating the seat use status of the business site in real time. That is, it is more useful from the user's point of view to accurately reflect the current actual seat use status rather than simply based on the user's selected supply environment information (user's input value). For example, it is possible to grasp the seat situation through an artificial intelligence camera, and even if the seat is empty, the temporary vacant state with belongings (bag, mobile phone, etc.) exactly updateable.

In addition, the environment module 120 may provide information on the use time for each seat by using information such as the first seated time, the order contents, the order supply time, or a predetermined use time. For example, by establishing information on the average usage time of a certain order, information on the time when the corresponding seat is expected to be vacant (eg, vacancy estimate after 25 minutes) is provided. In this way, the user can get an opportunity to select a preferred seat with little remaining time, which provides much improved supply environment information compared to the case where only the current seat occupancy is reported.

And, according to an embodiment, the information processing server 100 may include the recommendation module 130 . The recommendation module 130 can be said to be a module in charge of a filtering function that shows only a specific part among a plurality of workplaces identified through the identification module 210 . For example, in an area where business sites are densely populated, since a large amount of unique identification information (eg, Wi-Fi SSID) included in the RF device of each business place is detected, the identification module 210 detects even business sites that the user is not interested in or unnecessary. This makes it inconvenient to use. In order to prevent such inconvenience, the recommendation module 130 may recommend a suitable operator to the user based on the location information set by the user, the frequency of visits, and the user's personal setting conditions (eg, preference or blocking settings, etc.). .

The recommendation result of the recommendation module 130 may be presented through the identification module 210 or may be provided through a separate interface. Here, the recommendation module 130 may make a recommendation including a material supplier as a business place. This is because it helps to provide users with more accurate information and provide them with an opportunity to select the operator they want more safely.

Also, the recommendation module 130 may provide advertisement information that meets the user's personal setting conditions to the personal mobile device 200 . For example, if a medical history such as high blood pressure or diabetes is registered in the user's personal setting conditions, advertisement information on foods, supplements, hospitals, etc. that the user may be interested in can be customized.

In addition, the following module for user convenience may be added to the personal mobile device 200 .

The personal mobile device 200 may include a calling module 250 . The call module 250 replaces the role of a call bell that calls an employee or manager of the workplace, and there is no need to build a separate call bell system from the point of view of the workplace, thereby providing cost benefits. The call signal generated by the operation of the call module 250 is transmitted to the workplace mobile device 300 to be described later through the information processing server 100 .

In addition, the calling module 250 may have a simple calling function that can select previously inputted requests. For example, it is possible to provide a simple call function that directly generates and transmits to the information processing server 100 with minimal manipulation without the need to directly input standardized items requested from time to time, such as a few glasses of water or a few bottles of soju.

In addition, the identification module 210 may further include an identification auxiliary module 215 . The identification auxiliary module 215 assists in specifying a corresponding business site according to a search word input, image information input, and user pre-registration information (registering favorites for a business place or location). For example, when it is difficult to immediately specify the desired business site because several business sites are adjacent, specify the business by entering the business name or taking a picture of the signboard, or by registering as a favorite, you can expose frequently visited places at the top of the screen. It is the role of the identification auxiliary module 215 to help the identification of the business site easily in such a manner.

In addition, the personal mobile device 200 may further include a reservation waiting module 260 . Reservation refers to a reservation for use at a remote location, and standby refers to a reservation for use at an on-site visit, so reservation and waiting can be treated essentially the same. Here, the reservation waiting module 260 provides an interface for the user to input reservation information or waiting information (reservation person, reservation time, reservation number, order details, etc.). In addition, the reservation waiting module 260 may guide the user to enter or take a seat by outputting notification information for the reservation or waiting order when a reservation arrives.

In addition, the order module 230 may provide an input window for inputting the user's custom order information, in addition to simply selecting the order information. For example, by allowing a user's request to be inputted, such as to remove or add a certain spice, or to make it more spicy or less salty, the disadvantage of unclear information transmission through oral communication can be solved.

On the other hand, Figure 3 shows another embodiment of the order, payment, and delivery support system for each business place according to the present invention. Referring to FIG. 3 , it further includes a workplace mobile device 300 that communicates with the information processing server 100 .

The workplace mobile device 300 may be used as an output terminal for the call module 250 of the personal mobile device 200 described above. In addition, the workplace mobile device 300 may include a payment module 310 that performs payment processing for the order module 230 . For example, a credit card payment may be performed using a card reader, or a camera or scanner device may be provided to recognize a payment code (bar code or QR code) of a mobile payment service called X X Pay to proceed with payment.

In addition, the workplace mobile device 300 may further include an input/output auxiliary module 320 . The above-described payment card reader or scanner device is also one of the input/output auxiliary modules 320 . In addition, a wired/wireless earphone for listening to an output signal (for example, a call bell sound) and a voice input device (microphone) for voice input are also one of the input/output auxiliary modules 320, and smart glasses equipped with an artificial intelligence camera are also input/output. It can be used as the auxiliary module 320 . In addition, as an input/output auxiliary module 320 for notifying that food preparation is completed in the kitchen, the wired/wireless foot pedal may be connected to the mobile device 300 at the workplace. Here, the input/output auxiliary module 320 does not mean an auxiliary module capable of both input and output, but means that it can be used as an input and/or output auxiliary module depending on the purpose.

As described above, the present invention faithfully provides information on products and services without having to be fixedly installed in the workplace, and without waiting for order reception, each customer proceeds with his or her order and accurately pays for individual progress In addition, it provides a mobile system that supports the individual and easily receives information on the availability of products and services to be provided, and provides products and services accordingly, and supports ordering, payment, and delivery for each business site. system can be improved.

However, the above description is merely illustrative of the technical idea of the present invention, and various modifications and variations are possible without departing from the essential characteristics of the present invention by those skilled in the art to which the present invention pertains. .

The present invention is useful as a system that can conveniently perform a series of processes such as ordering, payment, delivery, or receipt of products or services in a mobile environment.

Claims

an information processing server that stores information about products or services provided by each business site; and

A personal mobile device that communicates with the information processing server,

The personal mobile device,

an identification module that identifies the unique information given to each business site and identifies the business site;

a guide module for inquiring and providing guide information on products or services provided by a specified business site to the information processing server, and guiding the information to the user;

an order module for requesting a user to select a guided product or service and paying for the selected product or service; and

a notification module for providing delivery information including order status, order number, receipt method, receipt availability status, and receipt confirmation for ordered products or services;

An order, payment, and delivery support system for each business, including
The method according to claim 1,

The identification module acquires the unique identification information included in the RF device used in each workplace, and transmits the unique identification information to the information processing server,

The information processing server compares the received unique identification information with the pre-stored unique information for each business site, specifies a matching business site, and notifies the identification module to order, payment and delivery support for each business site system.
The method according to claim 1,

The guide module is an order, payment, and delivery support system for each business site, characterized in that the user-customized guide reflects the conditions of personal settings set or input by the user in advance among the guide information provided from the information processing server.
4. The method according to claim 3,

The personal settings include allergy information, vegetarianism, calorie restriction, and medical history.
The method according to claim 1,

The notification module is

Based on the terminal number of the personal mobile device, the unique value assigned to the packaging, container, tray or table where the product is to be provided, or the unique value assigned to the facility where the service is provided, the order number is designated and let me know,

An order, payment and delivery support system for each business, characterized in that the order number at the time of designating the order number is also notified, or the terminal number of the personal mobile device or the order number can be used for payment.
6. The method of claim 5,

The order module registers the order number or order number and order details for the ordered product or service in the information processing server,

The notification module is an order, payment, and delivery support system for each business, characterized in that it provides guidance information on the waiting time or delivery time, and ordered products or services.
6. The method of claim 5,

The information processing server is an order, payment and delivery support system for each business site, characterized in that notifying the status information on the provision of products or services to the notification module.
8. The method of claim 7,

The order, payment, and delivery support system for each business, characterized in that the status information on the provision of products or services to the information processing server is manually input or automatically input by an artificial intelligence camera.
9. The method of claim 8,

The information processing server is an order, payment and delivery support system for each business site, characterized in that when the receipt of the product or service is confirmed, it notifies the business place and the notification module.
10. The method of claim 9,

An order, payment, and delivery support system for each business site, characterized in that the receipt of the product or service is manually input to the information processing server or automatically input by an artificial intelligence camera.
The method according to claim 1,

The information processing server includes an inventory management module,

The inventory management module calculates the consumption factors for the materials that are exhausted upon one-time provision for each order handled at the business site, deducts the consumption factors from the current material stock for each order, and the risk of exhaustion of the current material stock An order, payment, and delivery support system for each business site, characterized in that it notifies the relevant business operator.
12. The method of claim 11,

The inventory management module,

An order, payment and delivery support system for each business site, characterized in that the remaining order quantity is calculated for each order handled at the business site by reflecting the current material inventory, and provided to the information module of the personal mobile device.
12. The method of claim 11,

The inventory management module,

In response to the risk of exhaustion of the current material inventory, an order, payment, and delivery support system for each business site, characterized in that the order and payment for necessary materials are automatically performed to the material supplier.
The method according to claim 1,

The information processing server includes an environment module that handles information on the supply environment including the interior, convenience facilities, and seating arrangement of the business site,

The environment module is an order, payment and delivery support system for each business site, characterized in that the information on the supply environment is provided to the guide module.
15. The method of claim 14,

The seat use status of the business site is updated in real time in the environment module through an artificial intelligence camera, and the environment module provides information on the use time for each seat.
The method according to claim 1,

The personal mobile device includes a calling module,

The call module is an order, payment, and delivery support system for each business site, characterized in that it has a simple call function that can select previously inputted requests.
The method according to claim 1,

Further comprising a workplace mobile device that communicates with the information processing server,

The business place mobile device is an order, payment and delivery support system for each business site, characterized in that it comprises a payment module for performing payment processing for the order module.
The method according to claim 1,

The identification module further includes an identification auxiliary module,

The identification auxiliary module is an order, payment and delivery support system for each business site, characterized in that it assists in specifying the business site according to the search word input, image information input, and user pre-registration information.
The method according to claim 1,

The information processing server includes a recommendation module,

The recommended module is

An order, payment, and delivery support system for each business site, characterized in that it recommends a business operator including a material supplier to the user based on the location information set by the user, the frequency of visits, and the user's personal setting conditions.
20. The method of claim 19,

The recommended module is

An order, payment and delivery support system for each business, characterized in that the advertisement information that meets the user's personal setting conditions is provided to the personal mobile device.
The method according to claim 1,

The order module is

An order, payment and delivery support system for each business site, characterized in that it provides an input window for inputting the user's custom order information.
The method according to claim 1,

The personal mobile device further comprises a reservation waiting module,

The reservation waiting module provides an interface for the user to input reservation information or waiting information, and when a reservation or waiting order arrives, the order, payment and delivery support system for each business, characterized in that it outputs notification information.
17. The method of claim 16,

The workplace mobile device further includes an input/output auxiliary module,

The input/output auxiliary module is an order, payment and delivery support system for each business, characterized in that it includes a card reader, wired/wireless earphone, voice input device, wired/wireless foot pedal, and smart glass.