JP6904380B2 - Maintenance support method, maintenance support system, maintenance support device, maintenance terminal device and computer program - Google Patents

Description

The present invention relates to a maintenance support method, a maintenance support system, a maintenance support device, a maintenance terminal device, and a computer program that support maintenance management work of a power storage element.

The power storage element is widely used in an uninterruptible power supply, a DC or AC power supply included in a regulated power supply, and the like. Also use of the electric storage element of the renewable energy or a large system to keep storing electric power generated by existing power systems has been expanding.

Preventive maintenance efforts including regular inspections such as deterioration diagnosis are indispensable for the operation of power storage elements. While reducing the burden of the maintenance personnel, in order to enable the degradation diagnosis of the storage element based on accurate information, the user or the maintenance worker of the storage element via a network to allow checks the state of the storage element Technology has been proposed.

Patent Document 1, the maintenance worker at the time of periodic inspection of the storage element, without going through a network user of the storage element is managed equipment that can retrieve the state data of the electric storage device is disclosed. According to the method disclosed in Patent Document 1, a maintenance worker can go to the installation location of the power storage element and easily acquire the state data of the power storage element by using the terminal device possessed by the maintenance worker.

Japanese Patent No. 64029225

In the periodic inspection by maintenance workers , status confirmation including visual confirmation is carried out, and a report is created based on the status data of the power storage element acquired in the terminal device and the status confirmation at the installation location . By maintenance workers of skill level or status check of the environment, differences arising on the time it takes to create the inspection work and reports.

The present invention, maintenance support method, maintenance support system, the maintenance support device, and to provide a maintenance terminal device and a computer program.

Maintenance support method detects inspection completed by the maintenance worker for power storage device, after the detection of the inspection completed, storage device for sequentially storing measured data for the electricity storage device in association with the identification data item for identifying the storage element The state of the power storage element is diagnosed depending on whether or not the value indicated by the data obtained from is within a predetermined range, and report data including the result of the diagnosis is created.

The outline of the maintenance support system is shown. It is a block diagram which shows the internal structure of the device included in a maintenance support system. It is a block diagram which shows the internal structure of the maintenance communication equipment. It is a sequence diagram which shows an example of the processing procedure at the time of inspection in a maintenance terminal apparatus. An example of the procedure of report creation support processing in the maintenance support system is shown by a sequence. It is a sequence diagram which shows an example of the report preparation processing procedure. An example of a report creation screen displayed on the maintenance terminal device is shown. An example of a report creation screen displayed on the maintenance terminal device is shown. An example of a report creation screen displayed on the maintenance terminal device is shown. An example of the procedure of the report creation support process of the maintenance support system in the modified example is shown by a sequence.

The maintenance support method is from a storage device that detects the completion of inspection by a maintenance worker for the power storage element, and after detecting the completion of the inspection, sequentially stores the measurement data related to the power storage element in association with the identification data that identifies the power storage element. The state of the power storage element is diagnosed depending on whether or not the value indicated by the acquired data is within a predetermined range, and report data including the result of the diagnosis is created.

With the above configuration, report data is created based on the result of automatic diagnosis based on the measurement data stored in the storage device. The diagnosis is performed mechanically by using the measurement data at the time of inspection acquired from the storage device that sequentially stores the measurement data and checking whether the value indicated by the measurement data is within a predetermined range. Since it is performed mechanically, the content of the report is homogenized, and the work required for the maintenance worker's report preparation work is greatly reduced.

In maintenance support, data acquisition is performed mechanically, so the work man-hours are small. In maintenance and inspection, it is difficult to reduce man-hours because there are inspection items that require human work such as visual inspection by maintenance workers. Therefore, as a result of the inventors paying attention to the fact that the work man-hours for the entire maintenance and inspection can be reduced by improving the efficiency of report preparation, the above effects have been obtained. Periodic inspection of the power storage element is desirable, but there is a concern that the time and cost required for the inspection will be borne by the owner and the power storage element will be left unchecked . As above reporting, by automatically report data from the storage unit for storing successive measurement data is created, the work man-hours to allow implementation of the inspections has been greatly reduced. As a result, the time and cost required for the inspection can be reduced, and an environment in which the inspection can be easily performed is provided.

The report data may include information on the user of the power storage element or information on the maintenance worker.

The owner is a the user of the information which is operator of the storage element, any information such as the maintenance operator may be automatically included in the report data. By automatically supplementing factual information, the work of maintenance workers is reduced.

Approval of the maintenance worker may be accepted for the prepared report data.

In order to operate the power storage element, it is necessary for a maintenance worker to go to the actual place of use and carry out visual inspections such as appearance . Measurement for mechanical diagnosis results based on constant data, by making the required approval by the actual inspection conducted a maintenance worker, than to output only mechanical diagnosis result based on the measurement data, report Increases reliability for.

A predetermined range for the measurement data used for the diagnosis of the power storage element may be calculated from the history of the measurement data acquired from the manufacturing management system of the power storage element or stored in the storage device.

With the above configuration, it is possible to make a diagnosis according to a subtle difference in the individual characteristics of the power storage element so as not to be influenced by the data only for that day, and the accuracy of the automatic diagnosis is improved.

The created report data may be stored in association with the user identification information of the power storage element and the inspection date and time.

With the above configuration, when the user desires to confirm the history of the maintenance, the report data stored in association with the identification information and inspection date and time of the user the user becomes possible to browse.

Maintenance support system includes a storage device for periodically acquiring sequentially stores the measurement data relating to the storage element, the storage device and the connection is capable maintenance terminal device, the maintenance terminal communication connection from the available maintenance support device including the door. Inspection completed by a maintenance worker against the electric storage device is the maintenance terminal to notify the maintenance support device. The maintenance support device notified of the completion of the inspection is diagnostic data that diagnoses the state of the power storage element depending on whether or not the value indicated by the data acquired from the storage device is within a predetermined range corresponding to the power storage element. To create report data including the results of the diagnosis.

Maintenance support apparatus includes a detector for detecting the inspection completed by the maintenance worker for power storage device, after the detection of the inspection completed, sequentially stores the measurement data for the electricity storage device in association with identification data for identifying the storage element value indicated by the acquired data from the storage device, the diagnostic data acquisition unit for acquiring diagnostic data to diagnose the condition of the electric storage device depending on whether it is within a predetermined range corresponding to said power storage device, before Symbol diagnosis and a reporting section that creates a report data containing the results.

The computer program detects the completion of the inspection by the maintenance worker for the power storage element in the computer, and after detecting the completion of the inspection, stores the measurement data related to the power storage element in sequence in association with the identification data for identifying the power storage element. Diagnostic data for diagnosing the state of the power storage element depending on whether or not the value indicated by the data acquired from the device is within a predetermined range corresponding to the power storage element is acquired, and report data including the result of the diagnosis is obtained. Execute the process to be created.

The maintenance terminal device is stored in the storage device by communicating with a display unit that displays a screen including a maintenance procedure for the power storage element and a storage device that periodically acquires and stores measurement data related to the power storage element. an acquisition unit for acquiring measurement data, when the maintenance for the power storage device is completed, a notification unit that notifies the maintenance support system, the report data created in front Symbol maintenance support system from the maintenance support device and a receiving unit for receiving, a report based on the received report data is displayed on the display unit, it receives editing of the report.

The computer program causes a computer provided with a display unit to display a screen including maintenance procedures for the power storage element on the display unit, and communicates with a storage device that periodically acquires and stores measurement data related to the power storage element to store the data. When the measurement data stored in the device is acquired and the maintenance and inspection of the power storage element is completed, the maintenance support device is notified, and the report data created by the maintenance support device is transmitted from the maintenance support device. A report received and based on the received report data is displayed on the display unit, and a process of accepting editing of the report is executed.

The computer used by the maintenance worker shows the maintenance and inspection procedure, and by acquiring the measurement data from the storage device, the measurement results required for the inspection can be obtained. It is not necessary to carry out the measurement at the time of inspection of the power storage element, and the maintenance worker can take the measurement data into the computer . Therefore , the inspection can be performed regardless of the skill level of the maintenance worker, and the efficiency is improved.

The present invention will be specifically described with reference to the drawings showing the embodiments thereof.

FIG. 1 shows an outline of the maintenance support system 100. The maintenance support system 100 includes a maintenance support device 1 and a maintenance terminal device 2 used by a maintenance worker. Maintenance support system 100 can communicate with the remote monitoring system 300 connection. The remote monitoring system 300 collects data indicating the state of the power storage element 50 to be maintained, and realizes remote state viewing based on the data collected via the network. The maintenance support system 100 can be communicatively connected to the customer data management system 400 that stores the data of the customer who purchased the power storage element to be maintained. In the present embodiment, the maintenance support system 100, the remote monitoring system 300 and customer data management system 400 is managed by the manufacturer of the storage element 50 of the maintenance target, via the network MN or a dedicated line for manufacturing skill Communication connection is possible with each other. The maintenance support system 100 may be communicatively connected to the manufacturing management system (not shown) of the power storage element 50.

Network MN is a local network for manufacturers. The network MN is, for example, Ethernet (registered trademark) and may be an optical line. Network the MN, including VPN (Virtual Private Network), may be connected location of between different systems 100, 300, 400 as a local network. Between the maintenance support system 100 and the remote monitoring system 300, and between the maintenance support system 100 and the customer data management system 400, it may be a part of the network MN, a dedicated line, or a VPN.

The maintenance terminal device 2 and the maintenance support device 1 can be communicated and connected via the communication network N or the network MN. The communication network N is the so-called Internet. The communication network N may include a carrier network that realizes wireless communication according to a predetermined mobile communication standard. The communication network N may include a general optical line.

The power storage element 50 to be maintained by the maintenance support system 100 is preferably a rechargeable battery such as a secondary battery including a lead storage battery and a lithium ion battery or a capacitor. A part of the power storage element 50 may be a primary battery that cannot be recharged. Each of the power storage elements 50 in the present embodiment is a lead storage battery. In another example, the power storage element 50 is a power storage module in which a plurality of power storage cells are connected. In another example, the power storage element 50 is a power storage cell itself or a power storage module group in which a plurality of power storage modules are connected.

The power storage device 5 includes one or more power storage elements 50. The battery 5 may be utilized alone. The power storage device 5 is used as a group of power storage devices 5 that communicate and connect to the customer 's network CN managed by the customer (user) of the power storage element 50. The power storage device 5 group managed by the same customer transmits the state data of the power storage element 50 to the management device 51 managed by the customer via the customer 's network CN. Status data including at least a voltage value. The state data may include the internal resistance value, the current value, and the temperature. The state data is transmitted from the unit connected to the terminal of the power storage element 50, which is a lead storage battery, via the maintenance communication device 6. The state data may be transmitted by the maintenance communication device 6 connected to the battery management device (BMU) provided in the power storage module which is a lithium ion battery. State data may be transmitted from the maintenance communication equipment 6 to the maintenance terminal device 2. The state data transmitted from the plurality of power storage devices 5 is received by the remote monitoring system 300 via the dedicated line N2 or the communication network N. Status data is stored as a state history storage element 50 in association with identification data such as respective identifying serial number.

Maintenance communication equipment 6 is provided in the electric storage device 5. The maintenance communication device 6 can exchange data with the maintenance terminal device 2 used by the maintenance worker without going through the network CN. The maintenance communication device 6 can be communicated and connected to a unit that acquires state data for each of the power storage elements 50 of the power storage device 5 . For maintenance communications device 6 includes a unit connected to the terminals of the lead-acid battery, and can communicate wirelessly connected communication. Maintenance communication equipment 6 is a battery management unit provided in the battery module of a lithium ion battery and (BMU) communicable connection. Maintenance communication equipment 6 is stored in the memory of a built-in same state data and status data transmitted to the management apparatus for 51 from the battery 5.

The network CN is a customer 's local network that operates a plurality of power storage devices 5. Network CN is an Ethernet (registered trademark), it may be an optical line. The network CN may include a VPN. The network CN may be a network compatible with ECHONET (registered trademark) / ECHONET Lite (registered trademark). The leased line N2 is a private network that connects the customer's network CN of the power storage device 5 and the remote monitoring system 300. The leased line N2 may be a communication network N. The leased line N2 may be a dedicated network compatible with ECHONET / ECHONET Lite.

Maintenance support system 100 of the present embodiment, the maintenance of the storage element 50 or the battery 5, for supporting and create automatically report data. The maintenance support system 100 uses the state data acquired from the power storage device 5, the customer data obtained from the customer data management system 400, and the diagnostic data obtained from the remote monitoring system 300 for creating the report data. The automatically generated report data significantly reduces the work required for maintenance workers to create reports. Report data is homogenized by automatic creation , and maintenance and inspection can be homogenized and streamlined . In preventive maintenance of a charge reservoir element 50, the maintenance worker or actually visually storage element 50, it is essential inspection or to confirm the use environment actually. The report is created on the basis of the report data obtained the approval of the maintenance workers who went to point inspection. As a result, the credit quality of the report is maintained at a high level.

A detailed configuration for realizing such a maintenance support system 100 for the power storage element 50 will be described.

FIG. 2 is a block diagram showing an internal configuration of a device included in the maintenance support system 100. The maintenance support device 1 uses a server computer and includes a control unit 10, a storage unit 11, and a communication unit 12. In the present embodiment, the maintenance support device 1 will be described as one server computer, but the processing may be distributed among a plurality of server computers.

Control unit 10, Ru processor der using a CPU (Central Processing Unit) or GPU (Graphics Processing Unit). The control unit 10 uses the built-in memory such as ROM and RAM to control each component unit to execute processing. The control unit 10 executes a process based on the maintenance support program 1P stored in the storage unit 11. The maintenance support program 1P includes a Web server program . The control unit 10 functions as a Web server that executes the provision of the Web page to the maintenance terminal device 2.

The storage unit 11 uses, for example, a hard disk or a non-volatile memory such as an SSD (Solid State Drive). Storage unit 1 1 stores the maintenance support program 1P described above. The maintenance support program 1P may be a maintenance support program 7P stored in the recording medium 7 read by the control unit 10 and duplicated in the storage unit 11. The storage unit 11 stores the template data for the report referred to by the processing of the control unit 10, the report data created, the data of the Web page to be displayed by the maintenance terminal device 2, and the like. Storage unit 1 1, operator data including the operator ID of the maintenance worker is stored. Operator data, including the work's name in association with the operator's ID, contact information such as e-mail address, and the final approver superior approver ID, and the like.

The report data stored in the storage unit 11 may be stored in an external storage device as a DB (Data Base: database).

The communication unit 12 is a communication device that realizes a communication connection and data transmission / reception via the network MN. Specifically, the communication unit 12 is a network card corresponding to the network MN. The communication unit 12 may realize communication via a router device (not shown) connected to the network MN and the communication network N. The control unit 10 transmits / receives data to / from the remote monitoring system 300 and the customer data management system 400 by the communication unit 12.

The maintenance terminal device 2 is a computer used by a maintenance worker. The maintenance terminal device 2 may be a desktop type or laptop type personal computer . The maintenance terminal device 2 may be a so-called smartphone or tablet type communication terminal. The maintenance terminal device 2 includes a control unit 20, a storage unit 21, a first communication unit 22, a second communication unit 23, a display unit 24, and an operation unit 25. Maintenance terminal device 2 has good includes an imaging unit 26 as shown.

The control unit 20 is a processor using a CPU or GPU. The control unit 20 causes the display unit 24 to display a procedure instruction according to the maintenance / inspection manual based on the maintenance terminal program 2P stored in the storage unit 21. The control unit 20 executes a process of reading information data from the maintenance communication device 6 based on the maintenance / inspection manual. The control unit 20 executes information processing with the maintenance support device 1 by the Web browser included in the maintenance terminal program 2P.

The storage unit 21 uses a non-volatile memory such as a hard disk or a flash memory. Storage unit 2 1, stores various programs including a program 2P for maintenance terminal. Storage unit 2 1, screen data based on the maintenance terminal program 2P is you store. The maintenance terminal program 2P may be a maintenance terminal program 8P stored in the recording medium 8 read by the control unit 20 and duplicated in the storage unit 21.

The first communication unit 22 is a communication device for realizing data communication via the communication network N or the network MN. The first communication unit 22 is a communication device such as a network card for wired communication, a wireless communication device for mobile communication connected to a base station BS (see FIG. 1), or a wireless communication device corresponding to connection to an access point AP. Is used.

The second communication unit 23 is a communication device for realizing data communication by communicating with the maintenance communication device 6. The second communication unit 23 may be I Oh a wireless communication device, such as Wifi or Bluetooth (registered trademark). The second communication unit 23, may be I Oh by a USB (Universal Serial Bus) interface.

The display unit 24 uses a display such as a liquid crystal display or an organic EL (Electro Luminescence) display. The display unit 24 displays an operation screen based on the maintenance terminal program 2P of the control unit 20 and an image of a Web page provided by the maintenance support device 1. The display unit 24 is preferably a touch panel built-in display . The display unit 24 may be a display without a built-in touch panel.

The operation unit 25 is a user interface such as a keyboard and a pointing device capable of input / output to / from the control unit 20, or a voice input unit. The operation unit 25 may use the touch panel of the display unit 24 or the physical buttons provided on the housing. The operation unit 25 notifies the control unit 20 of the operation information by the user.

The image pickup unit 26 outputs a captured image obtained by using the image pickup element. The control unit 20 can acquire an image captured by the image sensor of the image pickup unit 26 at an arbitrary timing.

FIG. 3 is a block diagram showing an internal configuration of the maintenance communication device 6. The maintenance communication device 6 includes a control unit 60, a storage unit 61, a first communication unit 62, a second communication unit 63, and a third communication unit 64. The control unit 60 uses a CPU or a microprocessor. Storage unit 61 is, you store a predefined program.

The storage unit 61 uses a non-volatile memory such as a flash memory . The serial憶部61, state data received from the power storage element 50 is stored.

The first communication unit 62 is a communication device that realizes a communication connection with a unit connected to the power storage element 50. In the present embodiment, the first communication unit 62 communicates with the unit of the power storage element by wireless communication such as Bluetooth (registered trademark).

The second communication unit 63 is a communication device that realizes a communication connection via the network CN. The maintenance communication device 6 can transmit the state data received from the power storage element 50 to the management device 51 by the second communication unit 63. When the electric storage device 50 is provided with a battery management system having a communication function, the second communication unit 63 is not required.

The third communication unit 64 is a communication device that realizes a communication connection between the maintenance communication device 6 and the maintenance terminal device 2. In the present embodiment, the third communication unit 64 is a USB interface. The third communication unit 64 may be a wireless communication device different from the first communication unit 62.

The control unit 60 of the maintenance communication device 6 periodically acquires state data from the power storage element 50 by the first communication unit 62 based on the program . The control unit 60 sequentially stores the acquired state data in the storage unit 61. When the power storage element 50 is a lead battery , the memory cycle is, for example, about once a day. The control unit 60 stores the acquired date and time in the storage unit 61 in association with the state data. The control unit 60 sequentially transmits the acquired state data from the second communication unit 63 to the management device 51. When the control unit 60 communicates with the maintenance terminal device 2 by the third communication unit 64 based on the program, the control unit 60 reads the state data from the storage unit 61 in response to an instruction from the maintenance terminal device 2, and reads the state data . 3 Transmission from the communication unit 64.

The maintenance support system 100 of the present embodiment supports the maintenance management of the power storage element 50 group as follows. FIG. 4 is a sequence diagram showing an example of a processing procedure at the time of inspection in the maintenance terminal device 2.

The maintenance worker possesses the maintenance terminal device 2 and inspects the power storage device 5 and the power storage element 50 provided in the power storage device 5. The inspection contents include at least visual inspection of the appearance of the power storage element 50 or imaging of an image, and acquisition of state data of the power storage element 50 stored in the memory of the maintenance communication device 6.

The control unit 20 of the maintenance terminal device 2 displays the maintenance and inspection screen based on the maintenance terminal program 2P (step S201).

The maintenance / inspection screen is displayed when the maintenance / inspection menu is selected on the main screen displayed on the display unit 24 by the maintenance worker by the processing of the maintenance terminal program 2P. The maintenance / inspection screen includes a field for selecting or inputting data of a worker ID, a customer ID, and a serial number of the power storage element 50 . Maintenance terminal device 2, by the Web browser function that is included in the maintenance terminal for the program 2P, based-out on the Web screen data provided by the Web server function of the maintenance support device 1, may display the maintenance screen .. Maintenance terminal apparatus 2 is not always possible communication connection through a communication network N and the maintenance support device 1. Therefore, as maintenance even impossible communication connection state can be performed, data maintenance screen may if stored in the storage unit 21 of the maintenance terminal 2.

The control unit 20 acquires the data of the worker ID and the customer ID (step S202). In step S202, the control unit 20 acquires data based on an input operation using the operation unit 25 for the input field of the maintenance / inspection screen. The control unit 20 may acquire customer ID data from the maintenance communication device 6 in a communication connection with the maintenance communication device 6 described later. The control unit 20 acquires identification data such as a serial number of the power storage element 50 to be inspected delivered to the customer identified by the customer ID (step S203). In step S203, the control unit 20 acquires data from the input field of the maintenance / inspection screen as in S202.

The control unit 20 shows a maintenance procedure corresponding to the power storage element 50 delivered to the customer identified by the customer ID on the maintenance / inspection screen based on the maintenance terminal program 2P (step S204). In step S204, for example, when the control unit 20 acquires the data of the customer ID and the serial number of the power storage element 50, the image pickup unit 26 acquires the captured image and displays a message prompting the connection on the maintenance and inspection screen. The maintenance worker operates the image pickup unit 26 to image the appearance of the power storage element 50, and connects the maintenance terminal device 2 and the maintenance communication device 6 with a USB cable.

The control unit 20 operates the image pickup unit 26 to acquire captured image data (step S205). In step S205, the control unit 20 may accept the input of visual appearance information by the operation unit 25 on the maintenance / inspection screen instead of acquiring the captured image data.

The control unit 20 determines whether or not communication connection with the maintenance communication device 6 is possible by the second communication unit 23 (step S206). If it is determined that communication connection is not possible (S206: NO), the control unit 20 returns the process to step S206 and waits.

Step S20 If it is determined that the communicable connection at 6 (S206: YES), the control unit 20, the maintenance communication equipment 6 transmits the read instruction of state data (step S207). The control unit 20 receives the state data read by the maintenance communication device 6 (step S208), and disconnects the communication by the second communication unit 23 (step S209).

The control unit 20 determines whether or not the maintenance and inspection work of the maintenance worker for the power storage element 50 for the customer identified by the customer ID has been completed (step S210). If it is determined that the maintenance / inspection has not been completed (S210: NO), the control unit 20 returns the process to step S203 and continuously indicates the maintenance procedure. For example, when the operator according to the procedure is displayed on the maintenance and inspection screen progresses, the interface to select a complete maintenance screen still appears. When the maintenance worker selects this interface, it is determined that the interface is completed in step S210.

When it is determined in step S2 10 that the maintenance inspection is completed (S210: YES), the control unit 20 transmits the inspection data to the remote monitoring system 300 in association with the worker ID (step S211). The control unit 20 transmits the inspection completion notification to the maintenance support device 1 in association with the worker ID (step S212), and ends the process. The inspection data in step S211 includes state data and captured image data received from each maintenance communication device 6 in step S208, and identification data such as the serial number of the power storage element 50. The inspection completion notification transmitted in step S212 includes identification data such as the serial number of the power storage element 50.

The processes of steps S211 and S212 are performed when the communication connection with the communication network N by the first communication unit 22 is possible. The transmission process of step S211 may be realized by establishing a communication connection between the maintenance terminal device 2 and the remote monitoring system 300 and performing data communication, or by transmitting an e-mail from the maintenance terminal device 2 or the like. You may.

The notification process in step S212 may be realized by establishing a communication connection between the maintenance terminal device 2 and the maintenance support device 1 and performing data communication, or by transmitting an e-mail or the like from the maintenance terminal device 2. You may.

As a result, the state data of each power storage element 50 is collected in the remote monitoring system 300, including the information of the power storage element 50 of the power storage device 5 that is not connected to the communication network N as shown in FIG. Among the processing procedures in the flowchart of FIG. 4, the transmission to the remote monitoring system 300 of the state data in step S211, when the state data collected by the management device 51 of the customer is transmitted to the remote monitoring system 300 Not required.

In this way, the maintenance and inspection procedure is shown on the maintenance terminal device 2, and the maintenance worker does not need to actually measure the state data of the power storage element 50 at the inspection target location, and the maintenance communication device 6 connects the USB cable. The status data may be imported into the maintenance terminal device 2 via the maintenance terminal device 2. Maintenance worker, visual appearance or appearance photographing can end of the observation and the inspection by the data acquisition. Inspection can be performed regardless of the skill level of maintenance workers, improving efficiency. It is possible to acquire the same type of status data and status data transmitted to the management apparatus 51, the measurement result in the inspection site, it does not cause inconsistency between the state data managed by the customer.

FIG. 5 shows an example of the procedure of the report creation support process in the maintenance support system 100 by a sequence. FIG. 5 shows the processing between the maintenance support device 1 and the remote monitoring system 300.

In the maintenance support device 1, the control unit 10 detects the completion of the inspection of the power storage element 50 (step S101). Step control unit 10 in step S101, the inspection end notification from the maintenance terminal device 2 (S21 2) may be detected by receiving in association with identification data such as serial number of the storage element 50. In step S101, not only the inspection completion notification may be directly received, but also the inspection completion of the power storage element 50 to be inspected may be detected from the remote monitoring system 300 or the like.

The control unit 10 acquires the maintenance / inspection worker ID of the target power storage element 50 for which the inspection has been completed, based on the identification data (step S102). The control unit 10 acquires the customer data required for the report from the customer data management system 400 based on the identification data (step S103). The customer data includes, for example, a customer ID, a customer name, a model of the power storage element 50 or the power storage device 5, a delivery destination, and a delivery date.

The control unit 10 transmits a diagnostic data request for the power storage element 50 identified by the identification data received in step S101 to the remote monitoring system 300 (step S104).

Remote monitoring system 30 0 receives the diagnostic data request including the serial number (step S301), it reads the status data of the storage element 50 that is identified by the serial number (step S302). The read state data is the latest data among the state data most recently transmitted from the customer-managed power storage operation system or acquired by the maintenance terminal device 2 from the maintenance communication device 6 and transmitted and stored. .. The state data may be a history of state data over a predetermined period.

The remote monitoring system 300 creates diagnostic data based on the read state data according to a procedure set by the manufacturer of the power storage element 50 (step S303). The remote monitoring system 300 transmits the created diagnostic data to the diagnostic data requester (step S304).

The diagnostic data created in step S303 determines whether or not the voltage value in the state data is included in the normal range corresponding to the target power storage element 50 for each power storage element 50, for example, for each power storage cell. Includes results and messages based on judgment results. Message, including the number of storage cells to which the voltage value contained in the normal range. When the number of power storage cells in the normal range of the voltage value is equal to or more than a predetermined ratio of the total number of cells, the message may include that the power storage element 50 is operating normally. Diagnostic data is not limited to the determination result with respect to the voltage value, has good include whether the determination result internal resistance value is included within the normal range. The diagnostic data may include a judgment result for a current value or a temperature.

The diagnostic data created in step S303 also reflects the result of visual inspection of the appearance at the time of performing the inspection. When the captured image is input, the remote monitoring system 300 recognizes the power storage element 50 shown in the captured image, and whether or not an event such as swelling or liquid leakage has occurred from the appearance of the power storage element 50. And add the judgment result to the diagnostic data. The remote monitoring system 300 may output the determination result by the visual observation of the appearance or the learning model that inputs the captured image and outputs the accuracy of the event occurrence.

The maintenance support device 1 receives diagnostic data from the remote monitoring system 300 by the communication unit 12 (step S105). The control unit 10 of the maintenance support device 1 creates report data based on the worker ID acquired in step S102, the customer data acquired in step S103, and the diagnostic data received in step S105 (step S106).

The control unit 10 stores the created report data in the storage unit 11 in association with identification data such as the serial number of the power storage element 50 (step S107). In step S107, the control unit 10 stores the inspection date and time in the storage unit 11 in association with each other.

The control unit 10 transmits a report data creation notification to the maintenance terminal device 2 (step S108), and ends the report data creation process. Contact have the control unit 10 in step S108, the e-mail to the maintenance worker, the PUSH notification function in a short message, or a maintenance terminal program 2P, may send a notification.

Among by remote monitoring system 300 of the processing of steps S301-S304, at step S30 3, the maintenance support device 1 receives the state data, may create diagnostic data by the processing of the control unit 10.

FIG. 6 is a sequence diagram showing an example of the report creation processing procedure. The maintenance worker prepares a report after completing the inspection according to the prescribed procedure. The report is prepared by returning from the inspection to the manufacturer's office. The following process, when the maintenance worker having received the notification of steps S10 8 of definitive 5 is, on the main screen displayed on the display unit 24 by the processing of the maintenance terminal program 2P, selecting the reporting menu Is started on.

The control unit 20 of the maintenance terminal device 2 displays a report creation screen based on the maintenance terminal program 2P (step S221). Maintenance terminal device 2, by the Web browser function that is included in the maintenance terminal for the program 2P,-out based on the Web screen data provided by the Web server function of the maintenance support device 1, also display a report created for the screen Good . The report creation screen includes a field for selecting or inputting information on the customer ID and the serial number of the power storage element 50.

The control unit 20 acquires identification data such as a customer ID and a serial number of the power storage element 50 on the report creation screen (step S222). The control unit 20 in step S222 obtains the operator ID of the operator who operates the maintenance terminal device 2, conducted by the operator identified by the operator ID obtained, corresponding to the inspection of reporting is not yet You may accept the selection from the list of customer IDs and serial numbers.

The control unit 20 transmits a report data request including the customer ID and the identification data of the power storage element 50 acquired in step S222 to the maintenance support device 1 (step S223).

Control unit 10 of the maintenance support system 1 receives the report data request (step S111). The control unit 20 reads out the latest report data among the report data stored in the storage unit 11 by the identification data included in the report data request (step S112). The control unit 10 transmits the read report data to the maintenance terminal device 2 that requests the report data (step S113). The transmission in step S113 is, for example, attached to the report creation screen and transmitted.

Control unit 20 of the maintenance terminal device 2 receives the report data transmitted to report the data requested by the first communication unit 22 (step S224). The control unit 20 displays the received report data as a report on the report creation screen (step S225). In step S225, the report may be displayed in a predetermined report format or may be displayed as a list of items to be included in the report.

The control unit 20 receives editing of the displayed report by the operation unit 25 (step S226). The report creation screen includes an edit reception interface and an approval interface for the report displayed in step S225. When the edit reception interface is selected, the control unit 20 can accept edits of the report on the report creation screen. The items that can be edited are, for example, messages based on the judgment result included in the diagnostic data, and can be added.

The control unit 20 receives approval from the maintenance worker for the report by the operation unit 25 (step S227). If approval is received, the control unit 20, an approval notification by the operator to transmit in association with the operator ID to the maintenance support system 1 including the report data approved by the operator (step S228). The approvals in steps S227 and S228 may be applied to electronic approvals operating within the manufacturer's network MN.

The control unit 10 of the maintenance support device 1 receives the approval notification (step S114) . The control unit 10 notifies the final approver of the approval request for the approved report data by the worker included in the approval notification in step S114 based on the worker ID associated with the approval notification (step S115). .. The notification to the final approver may be sent by e-mail or the like.

Upon receiving the approval from the final approver for the approval request notified in step S115 (step S116), the control unit 10 creates the document data of the report from the approved report data (step S117). The control unit 10 stores the document data of the created report in the storage unit 11 in association with the customer ID, the inspection date and time, and the approval date and time (step S118), and ends the process.

If you in step S116 is not accepted approval, the control unit 10 of the maintenance support device 1, may be asked to re-edit, such as a worker for showing the operator ID.

The document data in step S117 may be output as, for example, pdf data, or may be printed out. The created document data is used by the sales person to report to the customer. After the process of step S118, the control unit 10 may notify the sales person that the approved report document data has been created. Notifications may be sent by e-mail or the like, and this e-mail should include a link to the document data of the report.

The document data of the report stored in the storage unit 11 for each customer and for each identification data of the power storage element 50 in association with the inspection date and time is a computer used by the customer based on the function of the Web server of the maintenance support device 1. It may be viewable from. The control unit 10 of the maintenance support device 1 sets the communication network N or the dedicated line N2 in response to a browsing request from the management device 51 or the terminal device restricted by the password or the like only for the document data associated with the customer ID. This data may be transmitted via.

As shown in FIG. 6, the diagnostic data creation process shown in FIG. 5 is reported after the maintenance worker starts creating the report and the maintenance support device 1 receives the report data request (S111). It may be executed at the timing of reading the document data.

7-9 show an example of the report creation screen 240 displayed on the maintenance terminal device 2. On the report creation screen 240 of FIG. 7, the worker ID is displayed together with the worker name based on the content input when the maintenance terminal program 2P is started by using the maintenance terminal device 2. In FIG. 7, the location where the power storage element 50 is installed, the inspection date, and the content of the report other than the customer ID and the identification data (serial number) of the power storage element 50 that are required to be input on the report creation screen 240 are shown. It is blank. Report creation screen 24 0, including a data acquisition interface 241. If the data acquisition interface 241 serial number is entered in the customer ID and the power storage element 50 is selected by the operation unit 25, the processing in step S223 that definitive in FIG. 6 Ru is executed. As a result, the request for the report data is transmitted to the maintenance support device 1.

FIG. 8 shows a state in which the report data is reflected on the report creation screen 240. As shown in FIG. 8, the report data automatically created by the maintenance support device 1 is acquired based on the customer ID and the identification data of the power storage element 50. When the required report data is acquired, the report display interface 242 on the report creation screen 240 is activated and can be selected. Figure 8 shows an example displayed as a list of each item to be described in the report at step S225 that definitive in FIG. In the report for creating screen 240 of FIG. 8, it is possible to accept the editing of step S226 that definitive in Figure 6.

FIG. 9 is a display example of the report. FIG. 9 is an example of being displayed when the display interface 242 is selected in FIG. Figure 9 shows an example displayed in the format of the report at step S225 that definitive in FIG. As shown in FIG. 9, the report creation screen 240 includes a preview screen 243, an approval interface 244, and an interface 245 for editing, that is, returning to the screen shown in FIG. If authorization interface 244 is selected, the approval of the step S227 of definitive 6 is accepted.

In this way, most of the reports that are formatted by the maintenance support device 1 are created, so that the work required for the report creation work of the maintenance worker is greatly reduced. Since the diagnostic results included in the report data are automatically created, the report is also homogenized. Credit is maintained high because it is created based on the flow that requires approval.

(Modification example)
In Figure 5, the state data at the remote monitoring system 300 is the diagnosed by whether or not included in the predetermined range, the diagnostic result is created as diagnostic data. Here, the predetermined range may vary depending on the production lot of the power storage element 50 identified by the production number, the production date and time, and the like. In the modified example, the maintenance support device 1 acquires the result of determination using the range for each of the individual power storage elements 50 instead of the same range for each of the plurality of power storage elements 50.

FIG. 10 shows an example of the procedure of the report creation support process of the maintenance support system 100 in the modified example by a sequence. Of the processing sequence shown in FIG. 1 0, and detailed description thereof is omitted the same step numbers are used for steps that are common to the processing procedure shown in FIG.

In a variant, the remote monitoring system 300, reading the state data for the requested object storage element 50 of the diagnostic data (S302), based on the identification data such as serial number of the storage element 50, obtains the data to be referred for diagnostic (Step S323). The data referred to for diagnosis is data indicating a normal range with respect to the measured value included in the state data of each of the power storage elements 50. The data indicating the normal range is stored in the manufacturing management system in step S323, or calculated by the remote monitoring system 300 itself.

The remote monitoring system 300 makes a diagnosis based on the reference data for diagnosis acquired for each of the power storage elements 50 (step S324). Step remote monitoring system 300 at S324, for example, the voltage value of the status data determines whether included in the normal range of the diagnostic reference data of the storage element 50 of the subject.

The remote monitoring system 300 creates diagnostic data by diagnosis based on diagnostic reference data of each power storage element 50 (S303) and transmits it to the maintenance support device 1 (S304). The processes of steps S323 and S324 may be executed by the maintenance support device 1.

The embodiments disclosed as described above are exemplary in all respects and are not restrictive. The scope of the present invention is indicated by the scope of claims and includes all modifications within the meaning and scope equivalent to the scope of claims.

100 Maintenance support system 1 Maintenance support device 10 Control unit 11 Storage unit 1P Maintenance support program 2 Maintenance terminal equipment 20 Control unit 21 Storage unit 2P Maintenance terminal program 300 Remote monitoring system 400 Customer data management system 6 Maintenance communication equipment

Claims (10)

The computer
Detects the completion of inspection by a maintenance worker for the power storage element,
After detecting the completion of the inspection, the state of the power storage element is mechanically diagnosed based on the data acquired from the storage device that sequentially stores the measurement data related to the power storage element in association with the identification data that identifies the power storage element.
A maintenance support method that creates report data that includes the results of the diagnosis. The maintenance support method according to claim 1, wherein the report data includes information acquired by a maintenance worker at an inspection target location. The maintenance support method according to claim 1 or 2, wherein the computer accepts the approval of the maintenance worker for the created report data. The computer
A predetermined range for the measurement data used for the diagnosis of the power storage element is acquired from the manufacturing management system of the power storage element, or calculated from the history of the measurement data stored in the storage device.
The maintenance support method according to any one of claims 1 to 3, wherein the state of the power storage element is diagnosed depending on whether or not the value indicated by the data acquired from the storage device is within the acquired or calculated range. The maintenance support method according to any one of claims 1 to 4, wherein the computer stores the created report data in association with the identification information of the user who operates the power storage element and the inspection date and time. The measured data regarding the storage element comprises a storage device periodically acquired Symbol憶, wherein the storage device and access for maintenance terminal device and the maintenance terminal communication connection from the device capable maintenance support device,
The maintenance terminal device notifies the maintenance support device of the completion of inspection by the maintenance worker for the power storage element, and the maintenance support device is notified.
The maintenance support device notified of the completion of inspection
Based on the data acquired from the storage device, the diagnostic data obtained by mechanically diagnosing the state of the power storage element is acquired.
A maintenance support system that creates report data including the results of the diagnosis. A detector that detects the completion of inspection by a maintenance worker for the power storage element,
After detecting the completion of the inspection, the state of the power storage element is mechanically diagnosed based on the data acquired from the storage device that sequentially stores the measurement data related to the power storage element in association with the identification data that identifies the power storage element. Diagnostic data acquisition unit to acquire data and
A maintenance support device including a report creation unit that creates report data including the results of the diagnosis. A display unit that displays a screen that includes maintenance procedures for the power storage element,
An acquisition unit that acquires the measurement data stored in the storage device by communicating with a storage device that periodically acquires and stores the measurement data related to the power storage element.
When the maintenance and inspection of the power storage element is completed, a notification unit that notifies the maintenance support device and
It is provided with a receiving unit that receives the report data created by the maintenance support device from the maintenance support device.
A maintenance terminal device that displays a report based on the received report data on the display unit and accepts editing of the report. On the computer
Detects the completion of inspection by a maintenance worker for the power storage element,
Diagnosis in which the state of the power storage element is mechanically diagnosed based on the data acquired from the storage device that sequentially stores the measurement data related to the power storage element in association with the identification data that identifies the power storage element after the inspection completion is detected. Get the data,
A computer program that executes the process of creating report data containing the results of the diagnosis. For computers equipped with a display unit
A screen including maintenance procedures for the power storage element is displayed on the display unit.
The measurement data stored in the storage device is acquired by communicating with a storage device that periodically acquires and stores the measurement data related to the power storage element.
When the maintenance and inspection of the power storage element is completed, the maintenance support device is notified.
The report data created by the maintenance support device is received from the maintenance support device, and the report data is received from the maintenance support device.
A report based on the received report data is displayed on the display unit, and the report is displayed.
A computer program that executes a process that accepts editing of the report.

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