CN113971465A - Online repair reporting method and system, data acquisition terminal and storage medium - Google Patents

Online repair reporting method and system, data acquisition terminal and storage medium Download PDF

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Publication number
CN113971465A
CN113971465A CN202111236439.0A CN202111236439A CN113971465A CN 113971465 A CN113971465 A CN 113971465A CN 202111236439 A CN202111236439 A CN 202111236439A CN 113971465 A CN113971465 A CN 113971465A
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information
order
intelligent terminal
equipment
receiving
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CN202111236439.0A
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张威
陈云
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Hangzhou Yinglian Technology Co ltd
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Hangzhou Yinglian Technology Co ltd
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Priority to CN202111236439.0A priority Critical patent/CN113971465A/en
Publication of CN113971465A publication Critical patent/CN113971465A/en
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01R—MEASURING ELECTRIC VARIABLES; MEASURING MAGNETIC VARIABLES
    • G01R19/00—Arrangements for measuring currents or voltages or for indicating presence or sign thereof
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01R—MEASURING ELECTRIC VARIABLES; MEASURING MAGNETIC VARIABLES
    • G01R31/00—Arrangements for testing electric properties; Arrangements for locating electric faults; Arrangements for electrical testing characterised by what is being tested not provided for elsewhere
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
    • Y02P90/80—Management or planning

Abstract

The application relates to a method, a system, a data acquisition terminal and a storage medium for on-line repair, which comprises the steps of acquiring detection information transmitted by a sensor preset on equipment, wherein the detection information comprises voltage information and/or current information; comparing the detection information with preset standard information; if the detection information minus the standard information is larger than a preset error value, judging that the equipment has a fault, otherwise, judging that the equipment works normally; and if the equipment is judged to have a fault, displaying repair information on a preset display screen. The method and the device have the effects of shortening the equipment failure time and reducing the production loss.

Description

Online repair reporting method and system, data acquisition terminal and storage medium
Technical Field
The invention relates to the technical field of equipment monitoring, in particular to an online repair reporting method, an online repair reporting system, a data acquisition terminal and a storage medium.
Background
The equipment refers to industrial products, and with the progress of science and technology, the types and the varieties of the equipment are more and more. The equipment is widely applied to production and operation at present.
In the prior art, in order to save the production cost, a device production operator does not have a professional maintenance engineer inside an enterprise, and when a device breaks down, the device is maintained by frequently adopting a mode of asking a worker of the device manufacturer to go to the door for maintenance.
In view of the above related technologies, the inventor believes that when the equipment is used for a long time, the circuit inside the equipment is prone to malfunction, which causes abnormal operation of the equipment, and the malfunction time of the circuit is random, which is unpredictable, the malfunction time of the circuit inside the equipment cannot be timely discovered, and the longer the malfunction time of the equipment, the greater the production loss caused to the production operator.
Disclosure of Invention
In order to shorten the equipment failure time and reduce the production loss, the invention provides an online repair reporting method, an online repair reporting system, a data acquisition terminal and a storage medium.
In a first aspect, the method for on-line repair reporting provided by the present application adopts the following technical scheme:
a method of on-line repair reporting, comprising:
acquiring detection information transmitted by a preset sensor on equipment, wherein the detection information comprises voltage information and/or current information;
comparing the detection information with preset standard information;
if the difference between the detection information and the standard information is larger than a preset error value, judging that the equipment fails, otherwise, judging that the equipment normally works;
and if the equipment is judged to have a fault, displaying repair information on a preset display screen.
By adopting the technical scheme, the sensor is used for monitoring equipment faults, whether the equipment has faults is determined by comparing the difference value between the information transmitted by the sensor and the preset standard information with the error value, and the repair information is sent in time when the equipment has faults, so that the equipment faults can be found in time, the equipment fault time is shortened, and the production loss is reduced.
Optionally, after the step of displaying the repair information on a preset display screen if it is determined that the device has a fault, the method includes:
receiving order dispatching information, wherein the order dispatching information comprises task information and user information;
receiving the address of an order-receiving intelligent terminal of a maintenance worker;
and sending the order dispatching information to the address of the order receiving intelligent terminal.
By adopting the technical scheme, equipment manufacturers can timely provide maintenance service according to repair information and the entrance of the specified maintenance personnel in the region, the information management platform receives the order sending information of the equipment manufacturers, the order sending information of the equipment manufacturers is timely sent to the intelligent order receiving terminal held by the maintenance personnel, such as a mobile phone, a PAD and the like, and the maintenance personnel can timely maintain according to the order sending information.
Optionally, after the step of sending the order delivery information to the address of the order receiving intelligent terminal, the method includes:
receiving maintenance information, wherein the maintenance information comprises maintenance personnel information and equipment fault information;
acquiring an intelligent terminal address of a user;
sending the maintenance information to the user intelligent terminal address;
and when receiving the evaluation information sent by the user intelligent terminal, outputting the evaluation information, otherwise, outputting the non-evaluation information.
By adopting the technical scheme, after maintenance is finished by maintenance personnel, the maintenance information is recorded into the information management platform, the equipment production operator receives the maintenance information sent by the information management platform and evaluates the maintenance information, and the maintenance work of the maintenance personnel is convenient to standardize through the evaluation information of the equipment production operator.
Optionally, if the evaluation information sent by the user intelligent terminal is received, the evaluation information is output, otherwise, the step of outputting the non-evaluation information includes:
acquiring order receiving information based on the maintenance information;
judging the grade of the evaluation information, if the grade is lower than a preset grade, outputting the evaluation information and the order receiving information, marking abnormal evaluation information, storing the abnormal evaluation information in an abnormal database, and if the grade is higher than the preset grade, storing the evaluation information and the order receiving information in the evaluation database;
and if the evaluation information sent by the user intelligent terminal is not received, creating non-evaluation information and order receiving information, and storing the non-evaluation information and the order receiving information in an evaluation database.
By adopting the technical scheme, when a production operator evaluates according to the maintenance condition of maintenance personnel, the evaluation information is sent to the information management platform, the information management platform receives the evaluation information and simultaneously calls the maintenance information of the production operator, and obtains order receiving information according to the maintenance information, wherein the order receiving information comprises maintenance personnel information and fault information, the maintenance condition of the maintenance personnel is further mastered through the evaluation of the production operator, and the management of equipment manufacturers on the maintenance personnel is facilitated.
Optionally, after the step of displaying the repair information on a preset display screen if it is determined that the device has a fault, the method further includes:
acquiring a user address based on the repair information;
generating the dispatching information;
and sending the order dispatching information to an order receiving intelligent terminal which is closest to the user address and is in an open state according to the user address.
Through adopting above-mentioned technical scheme, when information management platform monitored equipment trouble and demonstration report information, acquire the user address through reporting information, thereby generate the order information of sending and dispatch according to the user address, send the order information to the intelligent terminal that connects the order nearest apart from the user address, thereby guarantee that maintenance personal's in time maintains, maintenance personal nearest apart from the user address receives the order information of sending simultaneously, be convenient for maintenance personal in time maintains production operator's equipment, practice thrift maintenance personal and remove the time of user address, thereby shorten equipment trouble time, reduce production loss.
Optionally, after the step of sending the order delivery information to the order receiving intelligent terminal in an open state closest to the user address according to the user address, the method includes:
if the information that the order cannot be received is received, withdrawing the order dispatching information, sending the cancellation success information to the corresponding order receiving intelligent terminal, and changing the open state of the order receiving intelligent terminal into the closed state;
if the preset time threshold value is waited, the order receiving confirmation information is not received, the order dispatching information is withdrawn, overtime information is sent to the corresponding order receiving intelligent terminal, and the open state of the order receiving intelligent terminal is changed into the closed state;
and sending the order dispatching information to an order receiving intelligent terminal which is closest to the user address and is in an open state, and after receiving the information for confirming the order receiving and fed back by the order receiving intelligent terminal, determining that the order receiving is successful.
By adopting the technical scheme, the condition of order connection is further considered, namely three conditions usually occur when the system sends the order sending information, and the three conditions are respectively actively cancelled; and passively canceling and confirming the order taking. When the maintenance personnel are online but can not receive orders, the information that the orders can not be received can be sent to the information relation system, namely, the information is considered to be actively cancelled; when the maintenance personnel are online but do not check the message, if the waiting time of the information management platform exceeds a time threshold, the information management platform automatically withdraws the dispatching information, namely, the dispatching information is considered to be cancelled passively; when the maintenance personnel see the message and receive the order within the specified time, the confirmed receiving information is fed back to the information management platform, namely the order is successfully received.
In a second aspect, the system for on-line repair reporting provided by the present application adopts the following technical scheme:
a system for on-line repair reporting comprises a data acquisition terminal, a central control server, a display screen, a plurality of user intelligent terminals and a plurality of management intelligent terminals;
the data acquisition terminal is connected with the central control server, the data acquisition terminal is used for acquiring equipment circuit data, and the central control server is used for receiving the circuit data and outputting a judgment result;
the display screen is connected with the central control server and used for displaying the judgment result of the central control server;
and the plurality of user intelligent terminals and the plurality of management intelligent terminals are connected with the central control server.
By adopting the technical scheme, the data acquisition terminal is used for acquiring circuit data and sending the circuit data to the central control server, the central control server receives the circuit data and judges whether the circuit data is accurate, namely whether equipment has a fault or not, if the equipment has the fault, the central control server outputs a judgment result of the equipment fault and displays the judgment result of the equipment fault on the display screen.
The intelligent management terminals are used for receiving order dispatching information sent by the central control server, and the intelligent user terminals are used for receiving order receiving information sent by the central control server.
Optionally, the data acquisition terminal includes a plurality of sensors, and a plurality of the sensors include a plurality of voltage sensors and a plurality of current sensors for monitoring the device circuit through detecting the voltage or current of the device internal circuit.
By adopting the technical scheme, the current sensor is used for detecting the current in the equipment circuit, the voltage sensor is used for detecting the voltage in the equipment circuit, and the combination of the current sensor and the voltage sensor is favorable for monitoring the current and the voltage in the equipment circuit and sending the current and the voltage data to the central control host.
In a third aspect, the data acquisition terminal provided by the application adopts the following technical scheme:
a data acquisition terminal comprises a memory and a processor, wherein the memory stores an analysis statistical program of online repair, and the processor is used for adopting any one of the above methods of online repair when executing the program.
In a fourth aspect, the present application provides a storage medium, which adopts the following technical solutions:
a storage medium has a system control program stored therein.
To sum up, when the internal circuit of the equipment breaks down, the central control platform monitors the data change of the sensor and responds in time, so that the time from the equipment failure to the discovered state is saved, the maintenance time of the equipment is effectively shortened, and the production loss is reduced.
Drawings
Fig. 1 is an overall flowchart of a method for on-line repair reporting according to an embodiment of the present application.
Fig. 2 is a flowchart illustrating sending the order delivery information to the address of the order receiving intelligent terminal in the online repair reporting method according to the embodiment of the present application.
Fig. 3 is an overall flowchart of a method for online repair reporting according to the second embodiment of the present application.
Fig. 4 is a block diagram illustrating an overall structure of a system for reporting repairs online according to an embodiment of the present application.
Fig. 5 is a block diagram of an overall structure of a data acquisition terminal according to an embodiment of the present application.
Description of reference numerals:
1. a data acquisition terminal; 2. a central control server; 3. a display screen; 4. a user intelligent terminal; 5. managing the intelligent terminal; 6. a memory; 7. a processor.
Detailed Description
The embodiment of the application discloses an online repair reporting method.
Example 1
Referring to fig. 1, a method of online repair includes:
s100, acquiring detection information transmitted by a preset sensor on equipment, wherein the detection information comprises voltage information and/or current information.
In a specific implementation, the sensor wirelessly transmits information to the information management platform through a GPRS module, which is generally used for remote data acquisition and transmission. In this embodiment, the sensors are current sensors and voltage sensors provided in the device circuit for monitoring the current and voltage of the device.
And S200, comparing the detection information with preset standard information.
And comparing the current information detected by the current sensor with preset standard current information, and comparing the voltage information detected by the voltage sensor with preset standard voltage information.
S300, if the detection information minus the standard information is larger than a preset error value, judging that the equipment has a fault, otherwise, judging that the equipment works normally.
The error value is a fluctuation threshold value of the voltage or current of the device, and the standard information is a rated voltage value or a rated current value of the device. For example, the rated voltage value of the device part circuit is 24V, the voltage value of the device part circuit exceeds 27V and cannot normally work, the voltage value of the device part circuit is lower than 22V and cannot normally work, the error value is +3V and-2V, and if the voltage value transmitted by the voltage sensor exceeds 27V or is lower than 22V, the device is judged to be in fault.
For example, the rated current value of the device part circuit is 2A, the current value of the device part circuit exceeds 5A and cannot normally work, the current value of the device part circuit is lower than 1A and cannot normally work, the error value is +3A and-1A, and if the current value transmitted by the current sensor exceeds 5A or is smaller than 1A, the device is judged to be in fault.
The current sensor is connected with the circuit to be detected in series and used for measuring the current of the circuit to be detected, the voltage sensor is connected with the circuit to be detected in parallel and used for measuring the voltage of the circuit to be detected, the current sensor and the voltage sensor are simultaneously installed on the same circuit to be detected, and if one of the voltage sensor and the current sensor breaks down, the internal circuit of the equipment is judged to break down.
And S400, if the equipment is judged to have a fault, displaying repair information on a preset display screen.
The repair information comprises a user address, user equipment information and fault information of the circuit to be tested. The display screen displays the repair information, so that equipment manufacturers can process the repair information in time.
Specifically, if it is determined that the device has a fault, after the repair information is displayed on the preset display screen, the method further includes the following steps:
s401, receiving order dispatching information, wherein the order dispatching information comprises task information and user information;
the equipment manufacturer can send the order information to the order receiving intelligent terminal of the maintenance personnel through the central control platform according to the repair information and the region in time, and the central control platform receives the order information. In this embodiment, the user fills in the repair order online in combination with system identification.
When the system recognizes that the data change of the sensor exceeds a preset error value, the system sends alarm information to the user intelligent terminal and reminds the user to fill in repair order information, the user fills in a repair order on line, the repair order comprises a unit name, a place, an equipment model, an equipment number, a factory date and a fault description, the central control platform receives the repair order and displays the repair order on a display screen, and equipment manufacturers send orders in time according to the repair order information displayed on the display screen.
S402, receiving an address of an intelligent order receiving terminal of a maintenance worker;
and S403, sending the order dispatching information to the address of the order receiving intelligent terminal.
The central control platform sends the order dispatching information to the order receiving intelligent terminal, and maintenance personnel can timely carry out maintenance service according to the order dispatching information.
Referring to fig. 2, specifically, after the sending of the order delivery information to the address of the order receiving intelligent terminal, the method further includes the following steps:
and S403.1, receiving maintenance information, wherein the maintenance information comprises maintenance personnel information and equipment fault information.
And after the maintenance is finished by the maintenance personnel, filling maintenance information in the central control platform, and receiving the maintenance information by the central control platform.
And S403.2, acquiring the address of the user intelligent terminal.
And S403.3, sending the maintenance information to the address of the user intelligent terminal.
The central control platform sends maintenance information to the user intelligent terminal, the user intelligent terminal receives the maintenance information, a production operator evaluates the maintenance information and inputs the evaluation information into the central control platform.
And S403.4, outputting the evaluation information when receiving the evaluation information sent by the user intelligent terminal, otherwise, outputting the non-evaluation information.
And the central control platform receives the evaluation information and outputs the evaluation information to a database, wherein the database comprises an evaluation database and an abnormal database.
Referring to fig. 1, specifically, if evaluation information sent by a user intelligent terminal is received, outputting the evaluation information, otherwise, outputting non-evaluation information includes the following steps:
and S403.41, acquiring order receiving information based on the maintenance information.
And S403.42, judging the grade of the evaluation information, if the grade is lower than the preset grade, outputting the evaluation information and the order receiving information, marking the abnormal evaluation information, storing the abnormal evaluation information in an abnormal database, and if the grade is higher than the preset grade, storing the evaluation information and the order receiving information in the evaluation database.
In specific implementation, the grade of the evaluation information refers to the grade of star-grade evaluation, the preset grade is three, namely when the evaluation of a production operator on maintenance is three grades or less, the evaluation is stored in the abnormal evaluation database, so that managers of the central control platform can call the abnormal evaluation information in the abnormal evaluation database to return visits the production operator and manage maintenance personnel conveniently.
And S403.43, if the evaluation information sent by the user intelligent terminal is not received, creating the non-evaluation information and the order receiving information, and storing the non-evaluation information and the order receiving information in an evaluation database.
And when the production operator does not evaluate the maintenance information, the unevaluated information is regarded as being higher than the preset grade, and the unevaluated information is stored in the evaluation database.
The implementation principle of the embodiment 1 is as follows: when user equipment breaks down, the system can in time pass through sensor perception equipment trouble to send fault information to user intelligent terminal, the user of being convenient for in time knows that equipment breaks down, and fills in the repair order on line, and equipment manufacturer in time dispatches the order according to the repair order, effectively shortens equipment maintenance time.
Example 2
Referring to fig. 3, the difference between this embodiment and embodiment 1 is that, after the step of displaying the repair information on the preset display screen if it is determined that the device has a fault, the method further includes:
s404, acquiring the user address based on the repair information.
S405, generating order dispatching information;
the central control platform acquires the user address through the repair information and generates the order dispatching information according to the user address. The order information comprises a user name, a user address, user equipment, a user equipment model and the like. And the order dispatching information is preset for the platform and is in butt joint with the equipment of the corresponding user.
S406, sending the order dispatching information to the order receiving intelligent terminal which is closest to the user address and is in an open state according to the user address.
The central control platform determines the position of an online maintenance worker through a map, if the maintenance worker logs in the control center platform through the order-receiving intelligent terminal, the maintenance worker is considered to be in an open state, the user expresses the address of the user through the position of a sensor arranged on equipment on the platform and displays the address on the map, and when the order is sent, the central control platform searches the order-receiving worker closest to the fault point within the range of 5 kilometers around the fault point and sends the order-sending information to the order-receiving intelligent terminal.
S406.1, if the information that the order cannot be received is received, withdrawing the order dispatching information, sending cancellation success information to the corresponding order receiving intelligent terminal, and changing the open state of the order receiving intelligent terminal into the closed state.
S406.2, if the preset time threshold is waited and the information for confirming the order receiving is not received, withdrawing the order dispatching information, sending overtime information to the corresponding order receiving intelligent terminal, and changing the open state of the order receiving intelligent terminal into the closed state.
And S406.3, sending the order dispatching information to the order receiving intelligent terminal which is closest to the user address and in an open state, and after receiving the order receiving confirmation information fed back by the corresponding order receiving intelligent terminal, determining that the order receiving is successful.
In a specific implementation, maintenance personnel may be online but not receive orders for various reasons, at this time, the central control platform waits for a corresponding time threshold, and the maintenance personnel still do not receive orders, and then withdraw the order dispatching information and send the order dispatching information to other order receiving intelligent terminals which are closest to the user address and in an open state, so as to prevent an order from being distributed to different maintenance personnel and cause management confusion.
The implementation principle of the embodiment 2 is as follows: when equipment fails, the central control platform monitors the equipment failure, acquires a user address through repair information, generates order dispatching information according to the user address, sends the order dispatching information to an order receiving intelligent terminal which is in an open state and is closest to the user address, and maintenance personnel can carry out maintenance according to the order dispatching information.
The embodiment of the application also discloses an online repair reporting system. Referring to fig. 4, the system for on-line repair includes a data acquisition terminal 1, a central control server 2, a display screen 3, a user intelligent terminal 4 and a management intelligent terminal 5;
the data acquisition terminal 1 is in communication connection with the central control server 2, and specifically, the data acquisition terminal 1 is connected with the central control server 2 through a GPS module. The data acquisition terminal 1 is used for acquiring equipment circuit data, and the central control server 2 is used for receiving the circuit data and outputting a judgment result.
The data acquisition terminal 1 comprises a plurality of sensors, and the plurality of sensors comprise a plurality of voltage sensors and a plurality of current sensors and are used for monitoring the equipment circuit through the voltage or the current of the internal circuit of the detection equipment.
The display screen 3 is connected with the central control server 2 and used for displaying the judgment result of the central control server 2.
The user intelligent terminal 4 and the management intelligent terminal 5 are both connected with the central control server 2.
The implementation principle of the online repair reporting system in the embodiment of the application is as follows: when the equipment circuit breaks down, the data acquisition terminal 1 acquires circuit data and sends the circuit data to the central control server 2, the central control server 2 receives the circuit data and judges that the circuit data is inaccurate, namely, the equipment is judged to break down, and the central control server 2 outputs a judgment result of the equipment fault and displays the judgment result of the equipment fault on the display screen 3. And the equipment manufacturer carries out maintenance work according to the judgment result of the equipment fault displayed on the display screen 3 and the area distribution maintenance personnel through the central control server 2.
The embodiment of the application also discloses a data acquisition terminal. Referring to fig. 5, a data acquisition terminal includes a memory 6 and a processor 7, the memory 6 stores an analysis statistical program of online repair, and the processor 7 is configured to adopt any one of the above-mentioned methods of online repair when executing the program.
The embodiment of the application also discloses a storage medium. The storage medium stores a system control program.
The above embodiments are preferred embodiments of the present application, and the protection scope of the present application is not limited by the above embodiments, so: all equivalent changes made according to the structure, shape and principle of the present application shall be covered by the protection scope of the present application.

Claims (10)

1. A method for on-line repair reporting, comprising:
acquiring detection information transmitted by a preset sensor on equipment, wherein the detection information comprises voltage information and/or current information;
comparing the detection information with preset standard information;
if the difference between the detection information and the standard information is larger than a preset error value, judging that the equipment fails, otherwise, judging that the equipment normally works;
and if the equipment is judged to have a fault, displaying repair information on a preset display screen.
2. The method of claim 1, wherein after the step of displaying the repair information on a preset display screen if the device is determined to be faulty, the method comprises:
receiving order dispatching information, wherein the order dispatching information comprises task information and user information;
receiving the address of an order-receiving intelligent terminal of a maintenance worker;
and sending the order dispatching information to the address of the order receiving intelligent terminal.
3. The method of claim 2, wherein after the step of sending the order delivery information to the address of the order receiving intelligent terminal, the method comprises:
receiving maintenance information, wherein the maintenance information comprises maintenance personnel information and equipment fault information;
acquiring an intelligent terminal address of a user;
sending the maintenance information to the user intelligent terminal address;
and when receiving the evaluation information sent by the user intelligent terminal, outputting the evaluation information, otherwise, outputting the non-evaluation information.
4. The method according to claim 3, wherein the step of outputting the evaluation information if the evaluation information sent by the user intelligent terminal is received, or else, outputting the non-evaluation information comprises:
acquiring order receiving information based on the maintenance information;
judging the grade of the evaluation information, if the grade is lower than a preset grade, outputting the evaluation information and the order receiving information, marking abnormal evaluation information, storing the abnormal evaluation information in an abnormal database, and if the grade is higher than the preset grade, storing the evaluation information and the order receiving information in the evaluation database;
and if the evaluation information sent by the user intelligent terminal is not received, creating non-evaluation information and order receiving information, and storing the non-evaluation information and the order receiving information in an evaluation database.
5. The method according to claim 1, further comprising, after the step of displaying the repair information on a preset display screen if it is determined that the device has a fault, the step of:
acquiring a user address based on the repair information;
generating the dispatching information;
and sending the order dispatching information to an order receiving intelligent terminal which is closest to the user address and is in an open state according to the user address.
6. The method of claim 5, wherein after the step of sending the order delivery information to the order receiving intelligent terminal in an open state closest to the user address according to the user address, the method comprises:
if the information that the order cannot be received is received, withdrawing the order dispatching information, sending the cancellation success information to the corresponding order receiving intelligent terminal, and changing the open state of the order receiving intelligent terminal into the closed state;
if the preset time threshold value is waited, the order receiving confirmation information is not received, the order dispatching information is withdrawn, overtime information is sent to the corresponding order receiving intelligent terminal, and the open state of the order receiving intelligent terminal is changed into the closed state;
and sending the order dispatching information to an order receiving intelligent terminal which is closest to the user address and is in an open state, and after receiving the information for confirming the order receiving and fed back by the order receiving intelligent terminal, determining that the order receiving is successful.
7. A data acquisition terminal, its characterized in that: comprising a memory (6) and a processor (7), said memory (6) storing an analytical statistics program for online repair, said processor (7) being adapted to employ any of the methods of claims 1-6 when executing the program.
8. A system for on-line repair reporting is characterized in that: comprising the data acquisition terminal (1), the central control server (2), the display screen (3), the user intelligent terminal (4) and the management intelligent terminal (5) of claim 7;
the data acquisition terminal (1) is in communication connection with the central control server (2), the data acquisition terminal (1) is used for acquiring equipment circuit data, and the central control server (2) is used for receiving the circuit data and outputting a judgment result;
the display screen (3) is connected with the central control server (2) and is used for displaying the judgment result of the central control server (2);
the user intelligent terminal (4) and the management intelligent terminal (5) are both connected with the central control server (2).
9. The system for on-line repair reporting as claimed in claim 8, wherein: the data acquisition terminal (1) comprises a plurality of sensors, and the sensors comprise a plurality of voltage sensors and a plurality of current sensors and are used for monitoring the equipment circuit through the voltage or the current of the internal circuit of the detection equipment.
10. A storage medium, characterized by: the storage medium stores a system control program.
CN202111236439.0A 2021-10-23 2021-10-23 Online repair reporting method and system, data acquisition terminal and storage medium Pending CN113971465A (en)

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN114897491A (en) * 2022-04-24 2022-08-12 湖北世纪森源电力工程有限公司 Energy efficiency management method and power grid interconnection comprehensive management system

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN114897491A (en) * 2022-04-24 2022-08-12 湖北世纪森源电力工程有限公司 Energy efficiency management method and power grid interconnection comprehensive management system

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