TWI767508B - Method, platform and device for battery service management - Google Patents

Method, platform and device for battery service management Download PDF

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TWI767508B
TWI767508B TW110101227A TW110101227A TWI767508B TW I767508 B TWI767508 B TW I767508B TW 110101227 A TW110101227 A TW 110101227A TW 110101227 A TW110101227 A TW 110101227A TW I767508 B TWI767508 B TW I767508B
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battery
service
information
replacement
service station
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TW202208201A (en
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葉磊
沈斐
吳毅成
周澤潤
賴建文
譚卓輝
趙建智
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大陸商 武漢蔚來能源有限公司
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06315Needs-based resource requirements planning or analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/04Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00Registering or indicating the working of vehicles
    • G07C5/08Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
    • G07C5/0808Diagnosing performance data
    • HELECTRICITY
    • H01ELECTRIC ELEMENTS
    • H01MPROCESSES OR MEANS, e.g. BATTERIES, FOR THE DIRECT CONVERSION OF CHEMICAL ENERGY INTO ELECTRICAL ENERGY
    • H01M10/00Secondary cells; Manufacture thereof
    • H01M10/42Methods or arrangements for servicing or maintenance of secondary cells or secondary half-cells
    • H01M10/425Structural combination with electronic components, e.g. electronic circuits integrated to the outside of the casing
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02EREDUCTION OF GREENHOUSE GAS [GHG] EMISSIONS, RELATED TO ENERGY GENERATION, TRANSMISSION OR DISTRIBUTION
    • Y02E60/00Enabling technologies; Technologies with a potential or indirect contribution to GHG emissions mitigation
    • Y02E60/10Energy storage using batteries
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02TCLIMATE CHANGE MITIGATION TECHNOLOGIES RELATED TO TRANSPORTATION
    • Y02T10/00Road transport of goods or passengers
    • Y02T10/60Other road transportation technologies with climate change mitigation effect
    • Y02T10/70Energy storage systems for electromobility, e.g. batteries
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02TCLIMATE CHANGE MITIGATION TECHNOLOGIES RELATED TO TRANSPORTATION
    • Y02T10/00Road transport of goods or passengers
    • Y02T10/60Other road transportation technologies with climate change mitigation effect
    • Y02T10/7072Electromobility specific charging systems or methods for batteries, ultracapacitors, supercapacitors or double-layer capacitors
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02TCLIMATE CHANGE MITIGATION TECHNOLOGIES RELATED TO TRANSPORTATION
    • Y02T90/00Enabling technologies or technologies with a potential or indirect contribution to GHG emissions mitigation
    • Y02T90/10Technologies relating to charging of electric vehicles
    • Y02T90/12Electric charging stations
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02TCLIMATE CHANGE MITIGATION TECHNOLOGIES RELATED TO TRANSPORTATION
    • Y02T90/00Enabling technologies or technologies with a potential or indirect contribution to GHG emissions mitigation
    • Y02T90/10Technologies relating to charging of electric vehicles
    • Y02T90/16Information or communication technologies improving the operation of electric vehicles

Abstract

Method, platform and device for battery service management is provided. The method includes: obtain the corresponding battery state analysis information of each battery according to the battery state parameter of each battery; obtain the battery configuration requirements according to the request for swapping battery; matching the battery state analysis information with battery configuration requirements of each battery, and determine the battery whose battery state parameter matches the battery configuration requirements to be the targeted battery for configuration; push the targeted battery for configuration and the battery configuration requirements to the designated battery service station to provide swapping service. Therefore, customized swapping service can be provided, and the safety and reliability of battery usage can be improved.

Description

電池服務管理方法、電池服務管理平臺以及電子設備Battery service management method, battery service management platform, and electronic device

本發明實施例涉及電子化服務管理的技術領域,尤其涉及一種電池服務管理方法、電池服務管理平臺以及電子設備。Embodiments of the present invention relate to the technical field of electronic service management, and in particular, to a battery service management method, a battery service management platform, and an electronic device.

隨著電動汽車技術的成熟和基礎設施的普及,消費者對電動汽車的接受度越來越高。但用戶對電池的安全性和可靠性的顧慮,以及對電池的衰減的擔憂是制約電動汽車取代燃油車的關鍵因素。另一方面,隨著電動汽車保有量的上升以及長續航車型的增多,電池全生命週期利用率不足;這將造成巨大的社會資源浪費,影響電動汽車行業的長遠發展。With the maturity of electric vehicle technology and the popularization of infrastructure, consumers are increasingly accepting electric vehicles. However, users' concerns about the safety and reliability of batteries, as well as concerns about the attenuation of batteries, are the key factors restricting the replacement of fuel vehicles by electric vehicles. On the other hand, with the increase in the number of electric vehicles and the increase of long-range models, the utilization rate of the battery life cycle is insufficient; this will cause huge waste of social resources and affect the long-term development of the electric vehicle industry.

此外,如何為電動汽車車主提供便捷且有針對性的電池服務管理,也是本發明待解決的另一個技術課題。In addition, how to provide convenient and targeted battery service management for electric vehicle owners is another technical subject to be solved by the present invention.

鑒於上述問題,本發明提供一種電池服務管理方法、電池服務管理平臺以及電子設備,可以克服上述問題或者至少部分地解決上述問題。In view of the above problems, the present invention provides a battery service management method, a battery service management platform, and an electronic device, which can overcome the above problems or at least partially solve the above problems.

本發明的第一方面提供一種電池服務管理方法,其包括:根據各電池對應的各電池狀態參數,獲得各所述電池對應的各電池狀態分析信息;根據電池更換請求,獲得電池配置需求信息;將各所述電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述電池狀態分析信息,並將所述電池狀態分析信息對應的所述電池作為待配置電池;將所述待配置電池和所述電池配置需求信息推送至指定的所述電池服務站,以供所述電池服務站提供電池更換服務。A first aspect of the present invention provides a battery service management method, which includes: obtaining each battery state analysis information corresponding to each battery according to each battery state parameter corresponding to each battery; and obtaining battery configuration requirement information according to a battery replacement request; Matching each of the battery state analysis information with the battery configuration requirement information respectively, obtaining the battery state analysis information matching the battery configuration requirement information, and combining the battery state analysis information corresponding to the battery state analysis information As the battery to be configured; push the battery to be configured and the battery configuration requirement information to the designated battery service station, so that the battery service station provides a battery replacement service.

可選的,所述方法還包括借由車輛端和/或所述電池服務站提交各所述電池對應的各所述電池狀態參數。Optionally, the method further includes submitting each of the battery state parameters corresponding to each of the batteries through the vehicle terminal and/or the battery service station.

可選的,所述方法還包括借由用戶端和/或所述電池服務站提交所述電池更換請求。Optionally, the method further includes submitting the battery replacement request through a user terminal and/or the battery service station.

可選的,基於電池維度、車輛維度和電池服務站維度中的至少一個針對各所述電池對應的各所述電池狀態參數進行聚類分析,獲得各所述電池對應的各電池畫像分析子信息、各車輛畫像分析子信息和各電池服務站畫像分析子信息中的至少一個。Optionally, cluster analysis is performed on each of the battery state parameters corresponding to each of the batteries based on at least one of the battery dimension, the vehicle dimension, and the battery service station dimension, to obtain each battery portrait analysis sub-information corresponding to each of the batteries. , at least one of each vehicle profile analysis sub-information and each battery service station profile analysis sub-information.

可選的,所述方法還包括:根據所述用戶端提交的電池更換請求,識別電池更換請求的電池更換服務類別;將各所述電池狀態分析信息分別與所述電池配置需求信息、所述電池更換服務類別進行匹配,獲得與所述電池配置需求信息、所述電池更換服務類別相匹配的所述電池狀態分析信息,並將所述電池狀態分析信息對應的所述電池作為所述待配置電池。Optionally, the method further includes: identifying the battery replacement service category of the battery replacement request according to the battery replacement request submitted by the user terminal; and comparing each of the battery status analysis information with the battery configuration requirement information, the battery configuration requirement information, and the battery replacement service category. The battery replacement service category is matched, and the battery status analysis information matching the battery configuration requirement information and the battery replacement service category is obtained, and the battery corresponding to the battery status analysis information is used as the to-be-configured battery. Battery.

可選的,所述電池更換服務類別包括第一電池更換服務子類別,所述方法還包括根據用戶端提交的電池更換請求,若識別所述電池更換請求為所述第一電池更換服務子類別,獲得所述電池更換請求的車輛交付地點、交易時間和所述電池配置需求信息;將各所述電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述電池狀態分析信息,並將所述電池狀態分析信息對應的所述電池作為待配置電池;將所述待配置電池和所述電池配置需求信息推送至指定的所述電池服務站;根據所述交易時間,將所述用戶端的車輛由所述車輛交付地點運送至指定的所述電池服務站,以供所述電池服務站提供所述電池更換服務,並在所述電池更換服務完成後再將所述用戶端的所述車輛由所述電池服務站運回至所述車輛交付地點。Optionally, the battery replacement service category includes a first battery replacement service subcategory, and the method further includes, according to the battery replacement request submitted by the user terminal, if the battery replacement request is identified as the first battery replacement service subcategory. , obtain the vehicle delivery location, transaction time and the battery configuration requirement information of the battery replacement request; match each of the battery state analysis information with the battery configuration requirement information respectively, and obtain the battery configuration requirement information corresponding to the battery configuration requirement information. matching the battery state analysis information, and using the battery corresponding to the battery state analysis information as the battery to be configured; pushing the battery to be configured and the battery configuration requirement information to the designated battery service station; According to the transaction time, the vehicle of the user terminal is transported from the vehicle delivery location to the designated battery service station, so that the battery service station can provide the battery replacement service, and the battery replacement service is completed after the battery replacement service is completed. Then, the vehicle of the user terminal is transported back from the battery service station to the vehicle delivery location.

可選的,所述電池更換服務類別包括第二電池更換服務子類別,所述方法還包括:根據用戶端提交的電池更換請求,若識別所述電池更換請求為所述第二電池更換服務子類別,獲得所述電池更換請求的交易時間、指定的所述電池服務站和所述電池配置需求信息;將各所述電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述電池狀態分析信息,並將所述電池狀態分析信息對應的所述電池作為所述待配置電池;將所述待配置電池和所述電池配置需求信息推送至指定的所述電池服務站,且在所述交易時間之前將所述待配置電池調度至指定的所述電池服務站;以及提供指定的所述電池服務站提供電池更換服務。Optionally, the battery replacement service category includes a second battery replacement service sub-category, and the method further includes: according to the battery replacement request submitted by the user terminal, if the battery replacement request is identified as the second battery replacement service sub-category. category, obtain the transaction time of the battery replacement request, the designated battery service station, and the battery configuration requirement information; match each of the battery status analysis information with the battery configuration requirement information, and obtain the battery configuration requirement information. The battery status analysis information that matches the battery configuration requirement information, and the battery corresponding to the battery status analysis information is used as the battery to be configured; the battery to be configured and the battery configuration requirement information are pushed to a designated and dispatch the battery to be configured to the designated battery service station before the transaction time; and provide the designated battery service station to provide a battery replacement service.

可選的,所述電池更換服務類別包括第三電池更換服務子類別,所述方法還包括:根據用戶端提交的電池更換請求,若識別所述電池更換請求為所述第三電池更換服務子類別,獲得所述用戶端當前所處的所述電池服務站以及所述電池配置需求信息;獲取所述用戶端當前所處的所述電池服務站以作為指定的所述電池服務站,並獲得指定的所述電池服務站中各所述電池對應的各所述電池狀態分析信息以作為各待匹配電池狀態分析信息;將各所述待匹配電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述待匹配電池狀態分析信息,並將所述待匹配電池狀態分析信息對應的所述電池作為所述待配置電池;以及提供指定的所述電池服務站利用所述待配置電池為所述用戶端提供電池更換服務。Optionally, the battery replacement service category includes a third battery replacement service sub-category, and the method further includes: according to the battery replacement request submitted by the user terminal, if the battery replacement request is identified as the third battery replacement service sub-category. category, obtain the battery service station where the client is currently located and the battery configuration requirement information; obtain the battery service station where the client is currently located as the designated battery service station, and obtain Each of the battery status analysis information corresponding to each of the batteries in the designated battery service station is used as the status analysis information of each battery to be matched; matching, obtaining the state analysis information of the battery to be matched that matches the battery configuration requirement information, and using the battery corresponding to the state analysis information of the battery to be matched as the battery to be configured; and providing the specified battery The battery service station uses the to-be-configured battery to provide a battery replacement service for the client.

可選的,所述方法還包括根據預設間隔時間定時獲取所述車輛端提交的所述電池的多個所述電池狀態參數,其中,所述電池安裝於所述車輛端對應的車輛上;根據所述電池的多個所述電池狀態參數,若診斷所述電池存在故障時,根據所述電池的多個所述電池狀態參數生成電池運維方案;將所述電池運維方案推送至所述車輛端對應的所述用戶端,以供所述用戶端基於所述電池運維方案提交電池運維請求;將所述電池運維請求和所述電池運維方案推送至指定的所述電池服務站,以供所述電池服務站提供電池運維服務。Optionally, the method further includes periodically acquiring a plurality of the battery state parameters of the battery submitted by the vehicle end according to a preset interval, wherein the battery is installed on a vehicle corresponding to the vehicle end; According to the plurality of battery state parameters of the battery, if the battery is diagnosed as having a fault, a battery operation and maintenance plan is generated according to the plurality of battery state parameters of the battery; and the battery operation and maintenance plan is pushed to the The user terminal corresponding to the vehicle terminal, so that the user terminal can submit a battery operation and maintenance request based on the battery operation and maintenance plan; push the battery operation and maintenance request and the battery operation and maintenance plan to the specified battery. A service station, for the battery service station to provide battery operation and maintenance services.

本發明第二方面提供一種電池服務管理平臺,其包括:數據通信模塊,用於接收各電池對應的各電池狀態參數以及電池更換請求;電池分析模塊,用於根據各所述電池對應的各所述電池狀態參數獲得各所述電池對應的各電池狀態分析信息;訂單分析模塊,用於根據所述電池更換請求獲得電池配置需求信息;以及電池服務模塊,用於將各所述電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述電池狀態分析信息,將所述電池狀態分析信息對應的所述電池作為待配置電池,並將所述待配置電池和所述電池配置需求信息推送至指定的所述電池服務站,以供所述電池服務站提供電池更換服務。A second aspect of the present invention provides a battery service management platform, comprising: a data communication module for receiving each battery state parameter corresponding to each battery and a battery replacement request; a battery analysis module for The battery state parameter is used to obtain each battery state analysis information corresponding to each of the batteries; an order analysis module is used to obtain battery configuration requirement information according to the battery replacement request; and a battery service module is used to analyze the battery state information. respectively match the battery configuration requirement information, obtain the battery status analysis information matching the battery configuration requirement information, use the battery corresponding to the battery status analysis information as the battery to be configured, and use the battery status analysis information as the battery to be configured. The battery to be configured and the battery configuration requirement information are pushed to the designated battery service station, so that the battery service station can provide a battery replacement service.

可選的,所述電池分析模塊還用於基於電池維度、車輛維度和電池服務站維度中的至少一個針對各所述電池對應的各所述電池狀態參數進行聚類分析,獲得各所述電池對應的各所述電池畫像分析子信息、各所述車輛畫像分析子信息和各所述電池服務站畫像分析子信息中的至少一個。Optionally, the battery analysis module is further configured to perform cluster analysis on each of the battery state parameters corresponding to each of the batteries based on at least one of the battery dimension, the vehicle dimension, and the battery service station dimension, to obtain each of the batteries. Corresponding at least one of each of the battery profile analysis sub-information, each of the vehicle profile analysis sub-information, and each of the battery service station profile analysis sub-information.

可選的,所述訂單分析模塊還包括根據所述用戶端提交的電池更換請求,識別電池更換請求的電池更換服務類別,若識別所述電池更換請求為第一電池更換服務子類別,獲得所述電池更換請求的車輛交付地點、交易時間和所述電池配置需求信息;所述電池服務模塊還包括將各所述電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述電池狀態分析信息,並將所述電池狀態分析信息對應的所述電池作為待配置電池,並將所述待配置電池和所述電池配置需求信息推送至指定的所述電池服務站,且為所述電池更換請求分配服務專員,以供所述服務專員根據所述交易時間,將所述用戶端的車輛由所述車輛交付地點運送至指定的所述電池服務站,以供所述電池服務站提供所述電池更換服務,並在所述電池更換服務完成後再由所述服務專員將所述用戶端的所述車輛由所述電池服務站運回至所述車輛交付地點。Optionally, the order analysis module further includes identifying the battery replacement service category of the battery replacement request according to the battery replacement request submitted by the user terminal, and if identifying the battery replacement request as the first battery replacement service sub-category, obtain the battery replacement service category. The vehicle delivery location, transaction time and the battery configuration requirement information of the battery replacement request; the battery service module further includes matching each of the battery state analysis information with the battery configuration requirement information, respectively, to obtain the battery configuration requirement information. Configure the battery status analysis information that matches the battery status analysis information, use the battery corresponding to the battery status analysis information as the battery to be configured, and push the battery to be configured and the battery configuration requirement information to the specified battery. the battery service station, and assign a service specialist to the battery replacement request, so that the service specialist can transport the vehicle of the client from the vehicle delivery location to the designated battery service station according to the transaction time, for the battery service station to provide the battery replacement service, and after the battery replacement service is completed, the service specialist will transport the vehicle of the user end from the battery service station to the vehicle for delivery Place.

可選的,所述訂單分析模塊還包括:根據所述用戶端提交的電池更換請求,識別電池更換請求的電池更換服務類別,若識別所述電池更換請求為所述第二電池更換服務子類別,獲得所述電池更換請求的交易時間、指定的所述電池服務站和所述電池配置需求信息;所述電池服務模塊還包括:將各所述電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述電池狀態分析信息,並將所述電池狀態分析信息對應的所述電池作為所述待配置電池,將所述待配置電池和所述電池配置需求信息推送至指定的所述電池服務站,且在所述交易時間之前將所述待配置電池調度至指定的所述電池服務站,以供所述電池服務站提供電池更換服務。Optionally, the order analysis module further includes: identifying the battery replacement service category of the battery replacement request according to the battery replacement request submitted by the user terminal, if the battery replacement request is identified as the second battery replacement service sub-category. to obtain the transaction time of the battery replacement request, the designated battery service station, and the battery configuration requirement information; the battery service module further includes: combining the battery status analysis information with the battery configuration requirement information respectively Matching is performed to obtain the battery state analysis information that matches the battery configuration requirement information, and the battery corresponding to the battery state analysis information is used as the battery to be configured, and the battery to be configured and the battery to be configured are used. The battery configuration requirement information is pushed to the designated battery service station, and the to-be-configured battery is dispatched to the designated battery service station before the transaction time, so that the battery service station can provide a battery replacement service.

可選的,所述訂單分析模塊還包括:根據所述用戶端提交的電池更換請求,識別電池更換請求的電池更換服務類別,若識別所述電池更換請求為所述第三電池更換服務子類別,獲得所述用戶端當前所處的所述電池服務站以及所述電池配置需求信息;所述電池服務模塊還包括:獲取所述用戶端當前所處的所述電池服務站以作為指定的所述電池服務站,並獲得指定的所述電池服務站中各所述電池的對應的各所述電池狀態分析信息以作為各待匹配電池狀態分析信息,並將各所述待匹配電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述待匹配電池狀態分析信息,並將所述待匹配電池狀態分析信息對應的所述電池作為所述待配置電池,以供指定的所述電池服務站利用所述待配置電池為所述用戶端提供電池更換服務。Optionally, the order analysis module further includes: identifying the battery replacement service category of the battery replacement request according to the battery replacement request submitted by the user terminal, if the battery replacement request is identified as the third battery replacement service sub-category. , obtain the battery service station where the user terminal is currently located and the battery configuration requirement information; the battery service module further includes: acquiring the battery service station where the user terminal is currently located as the specified battery service station the battery service station, and obtain the corresponding battery status analysis information of each battery in the designated battery service station as the battery status analysis information to be matched, and use the battery status analysis information to be matched. respectively match the battery configuration requirement information, obtain the status analysis information of the battery to be matched that matches the battery configuration requirement information, and use the battery corresponding to the status analysis information of the battery to be matched as the battery status analysis information to be matched The battery is configured so that the designated battery service station uses the to-be-configured battery to provide a battery replacement service for the client.

可選的,所述數據通信模塊還用於根據預設間隔時間定時獲取所述車輛端提交的所述電池的多個所述電池狀態參數,其中,所述電池安裝於所述車輛端對應的車輛上;且所述平臺還包括:電池診斷模塊,用於根據所述電池的多個所述電池狀態參數,診斷所述電池是否存在故障;電池運維模塊,用於當所述電池診斷模塊診斷所述電池存在故障時,根據所述電池的多個所述電池狀態參數生成電池運維方案,並將所述電池運維方案推送至所述車輛端對應的所述用戶端,以供所述用戶端基於所述電池運維方案提交電池運維請求,且將所述電池運維請求和所述電池運維方案推送至指定的所述電池服務站,以供所述電池服務站提供電池運維服務。Optionally, the data communication module is further configured to periodically acquire a plurality of the battery state parameters of the battery submitted by the vehicle end according to a preset interval, wherein the battery is installed in a corresponding battery at the vehicle end. and the platform further includes: a battery diagnosis module for diagnosing whether the battery has a fault according to a plurality of the battery state parameters of the battery; a battery operation and maintenance module for when the battery diagnosis module When diagnosing the failure of the battery, generate a battery operation and maintenance plan according to a plurality of the battery state parameters of the battery, and push the battery operation and maintenance plan to the user end corresponding to the vehicle end for all The client submits a battery operation and maintenance request based on the battery operation and maintenance plan, and pushes the battery operation and maintenance request and the battery operation and maintenance plan to the designated battery service station for the battery service station to provide batteries Operation and maintenance services.

本發明第三方面提供一種電子設備,其與上述第二方面所述的電池服務管理平臺通信連接,所述電子設備包括:訂單生成模塊,用於提供輸入包含電池配置需求信息的電池更換請求,並將所述電池更換請求傳送至所述電池服務管理平臺;以及訂單確認模塊,用於接收所述電池服務管理平臺響應所述電池更換請求所生成的電池更換服務信息。A third aspect of the present invention provides an electronic device that is communicatively connected to the battery service management platform described in the second aspect, the electronic device comprising: an order generation module configured to input a battery replacement request including battery configuration requirement information, and transmitting the battery replacement request to the battery service management platform; and an order confirmation module for receiving battery replacement service information generated by the battery service management platform in response to the battery replacement request.

可選的,所述訂單生成模塊還用於提供輸入所述電池更換請求的電池更換服務類別;且其中,若輸入的所述電池更換請求為第一電池更換服務子類別時,所述訂單生成模塊還提供輸入所述電池更換請求的車輛交付地點、交易時間;若輸入的所述電池更換請求為第二電池更換服務子類別時,所述訂單生成模塊還提供輸入所述電池更換請求的交易時間、指定的所述電池服務站;若輸入的所述電池更換請求為第三電池更換服務子類別時,所述訂單生成模塊還獲取所述電子設備當前所處的所述電池服務站。Optionally, the order generation module is further configured to provide a battery replacement service category for inputting the battery replacement request; and wherein, if the input battery replacement request is the first battery replacement service sub-category, the order is generated. The module also provides the vehicle delivery location and transaction time for inputting the battery replacement request; if the input battery replacement request is the second battery replacement service sub-category, the order generation module also provides the transaction inputting the battery replacement request time, the designated battery service station; if the input battery replacement request is the third battery replacement service sub-category, the order generation module further acquires the battery service station where the electronic device is currently located.

可選的,所述訂單生成模塊還用於根據所述電池服務管理平臺推送的電池運維方案生成電池運維請求,並將所述電池運維請求傳送至所述電池服務管理平臺;所述訂單確認模塊還用於接收所述電池服務管理平臺響應所述電池運維請求所生成的電池運維服務信息。Optionally, the order generation module is further configured to generate a battery operation and maintenance request according to the battery operation and maintenance plan pushed by the battery service management platform, and transmit the battery operation and maintenance request to the battery service management platform; the battery service management platform; The order confirmation module is further configured to receive battery operation and maintenance service information generated by the battery service management platform in response to the battery operation and maintenance request.

由以上技術方案可見,本發明實施例提供的電池服務管理方法、電池服務管理平臺以及電子設備不僅可提供客制化的電池管理服務需求,還可優化電池流轉調度操作以使所有電池能夠均攤使用,從而延緩電池衰減。此外,還可針對出現故障的電池主動推送電池運維服務,藉以提高電池使用安全性。It can be seen from the above technical solutions that the battery service management method, battery service management platform and electronic device provided by the embodiments of the present invention can not only provide customized battery management service requirements, but also optimize the battery flow scheduling operation so that all batteries can be used equally. , thereby delaying battery decay. In addition, battery operation and maintenance services can also be actively pushed for faulty batteries to improve battery safety.

為了使本領域的人員更好地理解本發明實施例中的技術方案,下面將結合本發明實施例中的附圖,對本發明實施例中的技術方案進行清楚、完整地描述,顯然,所描述的實施例僅是本發明實施例一部分實施例,而不是全部的實施例。基於本發明實施例中的實施例,本領域普通技術人員所獲得的所有其他實施例,都應當屬本發明實施例保護的範圍。In order to make those skilled in the art better understand the technical solutions in the embodiments of the present invention, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. The embodiments described above are only a part of the embodiments of the present invention, but not all of the embodiments. All other embodiments obtained by persons of ordinary skill in the art based on the embodiments in the embodiments of the present invention should fall within the protection scope of the embodiments of the present invention.

下面結合本發明實施例附圖進一步說明本發明實施例的具體實現。The specific implementation of the embodiments of the present invention is further described below with reference to the accompanying drawings of the embodiments of the present invention.

第一實施例first embodiment

本發明第一實施例提供一種電池服務管理方法。The first embodiment of the present invention provides a battery service management method.

本實施例的電池服務管理方法主要用於為電動汽車的充電電池提供相關管理服務。The battery service management method in this embodiment is mainly used to provide related management services for the rechargeable battery of the electric vehicle.

請配合參閱圖2,其示出了用於執行本實施例電池服務管理方法的整體系統架構示意圖。Please refer to FIG. 2 , which shows a schematic diagram of an overall system architecture for implementing the battery service management method of this embodiment.

雲端平臺21主要負責提供電池更換管理服務或電池運維管理服務。The cloud platform 21 is mainly responsible for providing battery replacement management services or battery operation and maintenance management services.

用戶端22可與雲端平臺21雙向數據通信,於本實施例中,用戶端22可提供車主輸入電池更換請求或電池運維請求,並將其上傳至雲端平臺21,用戶端22還可接收雲端平臺21響應電池更換請求所回傳的電池更換服務信息,或由雲端平臺21主動推動的電池健康診斷報告、電池運維方案等信息。The client 22 can communicate bidirectionally with the cloud platform 21. In this embodiment, the client 22 can provide the owner to input a battery replacement request or a battery operation and maintenance request, and upload it to the cloud platform 21, and the client 22 can also receive the cloud The battery replacement service information returned by the platform 21 in response to the battery replacement request, or the battery health diagnosis report, battery operation and maintenance plan and other information actively promoted by the cloud platform 21 .

可選的,用戶端22包括但不限於智能手機、筆記本電腦、平臺電腦、臺式電腦、車載終端等。Optionally, the user terminal 22 includes, but is not limited to, a smart phone, a notebook computer, a platform computer, a desktop computer, a vehicle terminal, and the like.

車輛端23用於採集安裝於車輛(例如電動汽車)上的充電電池的電池狀態參數(包括但不限於:電池電壓、電池溫度、電池電流、電池絕緣性能、運行模式等參數),並將採集的電池狀態參數上傳至雲端平臺21,以供進行後續的數據分析處理作業。The vehicle terminal 23 is used to collect battery state parameters (including but not limited to: battery voltage, battery temperature, battery current, battery insulation performance, operating mode, etc.) of the rechargeable battery installed on the vehicle (such as an electric vehicle), and will collect The battery status parameters of the device are uploaded to the cloud platform 21 for subsequent data analysis and processing operations.

可選的,可借由電池管理系統(BMS)採集充電電池的電池狀態參數,並通過裝載於車輛上的中央控制網關(CGW)將採集數據上傳至雲端平臺。Optionally, the battery status parameters of the rechargeable battery can be collected by the battery management system (BMS), and the collected data can be uploaded to the cloud platform through the central control gateway (CGW) mounted on the vehicle.

可選的,裝載於車輛上的中央控制網關(CGW)還可採集與電池狀態相關的車輛運行參數(例如車輛行駛里程等參數),以供雲端平臺21結合車輛運行參數和電池狀態參數對電池狀態進行分析。Optionally, the central control gateway (CGW) mounted on the vehicle can also collect vehicle operating parameters related to the battery state (such as parameters such as vehicle mileage), so that the cloud platform 21 can use the vehicle operating parameters and battery state parameters to analyze the battery. status is analyzed.

電池服務站24(例如,換電站)分佈於不同區域,用於負責進行車輛電池的更換、充電、存儲、維修等操作。於本實施例中,各電池服務站24可採集其站內所存儲的各電池的電池狀態參數,並將採集數據上傳至雲端平臺21。The battery service stations 24 (eg, swapping stations) are distributed in different areas, and are responsible for operations such as replacement, charging, storage, and maintenance of vehicle batteries. In this embodiment, each battery service station 24 can collect battery state parameters of each battery stored in the station, and upload the collected data to the cloud platform 21 .

於本實施例中,電池服務站24除可提供電池的更換服務、電池維修服務之外,亦可提供其他與車輛電池相關的服務,本發明不作限制。In this embodiment, the battery service station 24 can also provide other services related to the vehicle battery in addition to the battery replacement service and the battery maintenance service, which is not limited in the present invention.

此外,還需說明的是,電池服務站24的術語界定並非用於限制本發明,任何可提供電池更換以及電池維修服務的其他機構及設備均可適用於本發明。In addition, it should be noted that the terminology definition of the battery service station 24 is not intended to limit the present invention, and any other institutions and equipment that can provide battery replacement and battery maintenance services can be applied to the present invention.

可選的,車輛端23和電池服務站24也可接收雲端平臺21推送的執行命令據以執行相應操作。所述執行命令包括但不限於:電池軟件版本刷寫指令,電池流轉指令,電池攔截指令,電池停用指令,電池檢測指令,車輛與電池流轉站點鑒權指令等。Optionally, the vehicle terminal 23 and the battery service station 24 may also receive the execution command pushed by the cloud platform 21 to perform corresponding operations accordingly. The execution commands include but are not limited to: battery software version flashing commands, battery transfer commands, battery interception commands, battery deactivation commands, battery detection commands, vehicle and battery transfer site authentication commands, and the like.

如圖1所示,本發明實施例的電池服務管理方法主要包括以下:As shown in FIG. 1 , the battery service management method according to the embodiment of the present invention mainly includes the following:

步驟S11, 根據各電池對應的各電池狀態參數,獲得各電池對應的各電池狀態分析信息。Step S11, according to each battery state parameter corresponding to each battery, obtain each battery state analysis information corresponding to each battery.

可選地,可借由車輛端與電池服務站中的任一個提交各電池對應的各電池狀態參數。Optionally, each battery state parameter corresponding to each battery may be submitted by either the vehicle end or the battery service station.

於本實施例中,雲端平臺21的數據處理層(數據管理)用於接收並處理車輛端23和電池服務站24所上傳的各電池對應的各電池狀態參數,以提供數據集成、數據預處理、數據監控等服務。In this embodiment, the data processing layer (data management) of the cloud platform 21 is used to receive and process each battery state parameter corresponding to each battery uploaded by the vehicle terminal 23 and the battery service station 24, so as to provide data integration and data preprocessing. , data monitoring and other services.

而後,雲端平臺21的數據處理層(數據管理)再將各電池對應的各電池狀態參數傳送至雲端平臺21的數據分析層以進行數據分析處理。Then, the data processing layer (data management) of the cloud platform 21 transmits each battery state parameter corresponding to each battery to the data analysis layer of the cloud platform 21 for data analysis and processing.

於本實施例中,雲端平臺21的數據分析層可基於電池維度、車輛維度和電池服務站維度中的至少一個針對各電池對應的各電池狀態參數進行聚類分析,獲得各電池對應的各電池畫像分析子信息、各車輛畫像分析子信息和各電池服務站畫像分析子信息中的至少一個。In this embodiment, the data analysis layer of the cloud platform 21 can perform cluster analysis on each battery state parameter corresponding to each battery based on at least one of the battery dimension, the vehicle dimension and the battery service station dimension, and obtain each battery corresponding to each battery. At least one of profile analysis sub-information, each vehicle profile analysis sub-information, and each battery service station profile analysis sub-information.

於本實施例中,基於電池維度針對各電池對應的各電池狀態參數進行聚類分析,例如,根據各電池的電池信息,換電情況,歷史工況,壽命評估,維修保養情況等信息進行分析,生成各電池對應的各電池畫像分析子信息。其中,所生成的電池畫像分析子信息用於掌握可租用電池的整體情況,包括電池總量,型號,位置分佈(例如電池當前為安裝於車輛端23還是存儲於某一電池服務站24中)等信息。In this embodiment, cluster analysis is performed for each battery state parameter corresponding to each battery based on the battery dimension, for example, according to the battery information of each battery, battery replacement status, historical operating conditions, life evaluation, maintenance status and other information for analysis. , and generate sub-information for each battery profile analysis corresponding to each battery. Among them, the generated battery profile analysis sub-information is used to grasp the overall situation of the battery that can be rented, including the total battery, model, and location distribution (for example, whether the battery is currently installed in the vehicle end 23 or stored in a battery service station 24) and other information.

於本實施例中,基於車輛維度針對各電池對應的各電池狀態參數進行聚類分析,例如,根據車輛信息,車輛狀態,行為預測,充電行為,行駛行為等信息進行分析,生成各電池對應的各車輛畫像分析子信息。其中,所生成的車輛畫像分析子信息用於掌握車輛整體情況,包括車輛總量,位置分佈,使用行為分佈等信息。In this embodiment, cluster analysis is performed for each battery state parameter corresponding to each battery based on the vehicle dimension, for example, according to vehicle information, vehicle state, behavior prediction, charging behavior, driving behavior and other information, the Each vehicle portrait analysis sub-information. Among them, the generated vehicle portrait analysis sub-information is used to grasp the overall situation of the vehicle, including information such as the total number of vehicles, location distribution, and usage behavior distribution.

於本實施例中,基於電池服務站維度針對各電池對應的各電池狀態參數進行聚類分析,例如,根據單體站點(電池服務站)的覆蓋區域車數輛,歷史服務車輛等信息進行分析,生成各電池對應的各電池服務站畫像分析子信息。其中,所生成的電池服務站畫像分析子信息用於掌握各電池服務站站點的整體情況,包括站點總量,站點存儲電池數量和型號,站點(電池服務站)位置分佈等信息。In this embodiment, cluster analysis is performed for each battery state parameter corresponding to each battery based on the dimension of the battery service station, for example, according to the information such as the number of vehicles in the coverage area of the single station (battery service station), historical service vehicles and other information. Analyze, and generate the image analysis sub-information of each battery service station corresponding to each battery. Among them, the generated battery service station portrait analysis sub-information is used to grasp the overall situation of each battery service station site, including the total number of sites, the number and model of batteries stored at the site, and the location distribution of sites (battery service stations), etc. .

步驟S12,根據電池更換請求,獲得電池配置需求信息。Step S12, obtain battery configuration requirement information according to the battery replacement request.

可選地,可借由用戶端與電池服務站中的任一個提交電池更換請求。Optionally, the battery replacement request can be submitted through either the user terminal or the battery service station.

於本實施例中,當車主需要為其車輛更換電池時,可借由用戶端22輸入電池更換請求,還可進一步輸入其所需的電池配置需求(例如電池容量大小),而後用戶端22可將電池更換請求上傳給雲端平臺21,以供雲端平臺21的數據處理層(訂單管理)根據電池更換請求獲得與之相應的電池配置需求信息。In this embodiment, when the vehicle owner needs to replace the battery for his vehicle, he can input the battery replacement request through the user terminal 22, and can further input the required battery configuration requirements (such as the battery capacity), and then the user terminal 22 can input the battery replacement request. The battery replacement request is uploaded to the cloud platform 21 so that the data processing layer (order management) of the cloud platform 21 can obtain corresponding battery configuration requirement information according to the battery replacement request.

可選的,車主還可選擇電池更換請求的電池更換服務類別。例如,預約服務類型、即時服務類型等。Optionally, the vehicle owner may also select the battery replacement service category for the battery replacement request. For example, appointment service type, instant service type, etc.

步驟S13,將各電池狀態分析信息分別與電池配置需求信息進行匹配,獲得與電池配置需求信息相匹配的電池狀態分析信息,並將電池狀態分析信息對應的電池作為待配置電池。Step S13: Match each battery state analysis information with the battery configuration requirement information, obtain battery state analysis information matching the battery configuration requirement information, and use the battery corresponding to the battery state analysis information as the battery to be configured.

於本實施例中,雲端平臺21的執行策略層(電池更換)可基於預設匹配策略,將數據分析層所生成的各電池對應的電池畫像分析子信息、車輛畫像分析子信息和/或電池服務站畫像分析子信息與用戶端22提交的電池配置需求進行匹配,以生成滿足電池配置需求的電池更換服務方案(例如,電池更換時間、負責提供電池更換服務的電池服務站、匹配出的待配置電池等)。In this embodiment, the execution strategy layer (battery replacement) of the cloud platform 21 can analyze the battery profile analysis sub-information, vehicle profile analysis sub-information and/or battery corresponding to each battery generated by the data analysis layer based on a preset matching strategy. The service station profile analysis sub-information is matched with the battery configuration requirements submitted by the client 22 to generate a battery replacement service plan that meets the battery configuration requirements (for example, the battery replacement time, the battery service station responsible for providing battery replacement services, the matching configuration battery, etc.).

可選的,雲端平臺21還可根據電池更換請求的電池更換服務類別,將各電池狀態分析信息分別與電池配置需求信息、電池更換服務類別進行匹配,獲得與電池配置需求信息、電池更換服務類別相匹配的電池狀態分析信息,並將電池狀態分析信息對應的電池作為待配置電池。Optionally, the cloud platform 21 may also match each battery state analysis information with the battery configuration requirement information and the battery replacement service category according to the battery replacement service category of the battery replacement request, and obtain the battery configuration requirement information and the battery replacement service category. Matching battery status analysis information, and use the battery corresponding to the battery status analysis information as the battery to be configured.

步驟S14,將待配置電池和電池配置需求信息推送至指定的電池服務站,以供電池服務站端提供電池更換服務。Step S14, push the battery to be configured and the battery configuration requirement information to a designated battery service station, so that the battery service station can provide a battery replacement service.

例如,雲端平臺21的執行策略層(電池更換)可將待配置電池當前位於的電池服務站24作為指定的電池服務站,並將待配置電池和電池配置需求信息推送至所述指定的電池服務站24,以供所述指定的電池服務站24利用存儲於其站內的待配置電池為用戶端22提供電池更換服務。For example, the execution strategy layer (battery replacement) of the cloud platform 21 may take the battery service station 24 where the battery to be configured is currently located as the designated battery service station, and push the battery to be configured and the battery configuration requirement information to the designated battery service station The station 24 is used for the designated battery service station 24 to provide a battery replacement service for the client 22 using the to-be-configured battery stored in the station.

又如,雲端平臺21的執行策略層(電池更換)也可根據用戶端22所指定的電池服務站24,將待配置電池和電池配置需求信息推送至用戶端22所指定的電池服務站24,且在用戶端22指定的交易時間之前將待配置電池運送至用戶端22所指定的電池服務站24,以供電池服務站24利用存儲於其站內的待配置電池為用戶端22提供電池更換服務。For another example, the execution strategy layer (battery replacement) of the cloud platform 21 can also push the battery to be configured and the battery configuration requirement information to the battery service station 24 designated by the user terminal 22 according to the battery service station 24 designated by the user terminal 22, And before the transaction time specified by the user terminal 22, the battery to be configured is delivered to the battery service station 24 designated by the user terminal 22, so that the battery service station 24 can use the battery to be configured stored in the station to provide battery replacement service for the user terminal 22. .

此外,還需說明的是,本發明實施例的電池服務管理方法所適用的系統架構並非以圖2所示架構圖為限,本領域技術人員可根據實際需求進行變更。In addition, it should be noted that the system architecture to which the battery service management method of the embodiment of the present invention is applicable is not limited to the architecture diagram shown in FIG. 2 , and those skilled in the art can make changes according to actual needs.

第二實施例Second Embodiment

圖3示出了本發明第二實施例的電池服務管理方法,其主要包括以下步驟:FIG. 3 shows a battery service management method according to a second embodiment of the present invention, which mainly includes the following steps:

步驟S31,根據用戶端提交的電池更換請求,若識別電池更換請求為第一電池更換服務子類別,獲得電池更換請求的車輛交付地點、交易時間和電池配置需求信息。Step S31, according to the battery replacement request submitted by the user terminal, if the battery replacement request is identified as the first battery replacement service sub-category, obtain the vehicle delivery location, transaction time and battery configuration requirement information of the battery replacement request.

於本實施例中,第一電池更換服務子類別例如為車輛的電池更換操作均由電池服務廠商代為執行,而無需車主親自參與。In this embodiment, the battery replacement operation of the first battery replacement service sub-category, for example, the battery replacement operation of the vehicle is performed by the battery service manufacturer without the need for the vehicle owner to participate in person.

具體而言,當用戶端22選擇電池更換請求為第一電池更換服務子類別時,除了輸入電池配置需求信息之外,還可進一步指定車輛交付地點和交易時間。Specifically, when the user terminal 22 selects the battery replacement request as the first battery replacement service sub-category, in addition to inputting the battery configuration requirement information, the vehicle delivery location and transaction time can be further specified.

步驟S32,將各電池狀態分析信息分別與電池配置需求信息進行匹配,獲得與電池配置需求信息相匹配的電池狀態分析信息,並將電池狀態分析信息對應的電池作為待配置電池。Step S32: Match each battery state analysis information with the battery configuration requirement information, obtain battery state analysis information matching the battery configuration requirement information, and use the battery corresponding to the battery state analysis information as the battery to be configured.

具體而言,雲端平臺21的執行策略層(電池更換)可基於預設匹配策略,將數據分析層所生成的各電池對應的電池畫像分析子信息、車輛畫像分析子信息和/或電池服務站畫像分析子信息與用戶端22提交的電池配置需求進行匹配,獲得滿足電池配置需求的待配置電池。Specifically, the execution strategy layer (battery replacement) of the cloud platform 21 may, based on a preset matching strategy, analyze the battery profile analysis sub-information, vehicle profile analysis sub-information and/or battery service station corresponding to each battery generated by the data analysis layer The profile analysis sub-information is matched with the battery configuration requirement submitted by the user terminal 22 to obtain a battery to be configured that meets the battery configuration requirement.

於本實施例中,雲端平臺21的執行策略層(電池更換)可獲得與電池配置需求信息相匹配的多個電池狀態分析信息,並獲取各電池狀態分析信息對應的各電池的當前位置信息(亦即電池當前存儲在哪一個電池服務站24),以找到距離用戶端22指定的車輛交付地點最近的一個電池,並將所述電池作為待配置電池。In this embodiment, the execution strategy layer (battery replacement) of the cloud platform 21 can obtain a plurality of battery state analysis information matching the battery configuration requirement information, and obtain the current position information of each battery corresponding to each battery state analysis information ( That is, in which battery service station 24) the battery is currently stored, to find a battery closest to the vehicle delivery location specified by the user terminal 22, and use the battery as the battery to be configured.

步驟S33, 將待配置電池和電池配置需求信息推送至指定的電池服務站。Step S33, push the battery to be configured and the battery configuration requirement information to the designated battery service station.

例如,雲端平臺21的執行策略層(電池更換)可將待配置電池當前位於的電池服務站24作為指定的電池服務站,並將待配置電池和電池配置需求信息推送至所述指定的電池服務站24。For example, the execution strategy layer (battery replacement) of the cloud platform 21 may take the battery service station 24 where the battery to be configured is currently located as the designated battery service station, and push the battery to be configured and the battery configuration requirement information to the designated battery service station Station 24.

步驟S34, 根據交易時間,將用戶端的車輛由車輛交付地點運送至指定的電池服務站,以供電池服務站利用待配置電池為用戶端提供電池更換服務,並在電池更換服務完成後再將用戶端的車輛由電池服務站運回至車輛交付地點。Step S34, according to the transaction time, the vehicle of the user terminal is transported from the vehicle delivery location to the designated battery service station, so that the battery service station can use the battery to be configured to provide the battery replacement service for the user terminal, and after the battery replacement service is completed, the user is sent to the battery service station. The end of the vehicle is transported by the battery service station back to the vehicle delivery location.

例如,雲端平臺21的執行策略層(電池更換)可自動分配服務專員負責處理用戶端22的電池更換請求,以供服務專員在用戶端22指定的交易時間將用戶端22的車輛由車輛交付地點駕駛至指定的電池服務站進行電池更換,並在電池更換完成後再由服務專員將車輛駕駛回用戶端22指定的車輛交付地點。For example, the execution strategy layer (battery replacement) of the cloud platform 21 can automatically assign a service specialist to handle the battery replacement request from the client 22 so that the service specialist can deliver the vehicle of the client 22 to the vehicle delivery location at the transaction time specified by the client 22 Drive to the designated battery service station for battery replacement, and after the battery replacement is completed, the service specialist will drive the vehicle back to the vehicle delivery location designated by the user terminal 22 .

第三實施例Third Embodiment

圖4示出了本發明第三實施例的電池服務管理方法,其主要包括以下步驟:FIG. 4 shows a battery service management method according to a third embodiment of the present invention, which mainly includes the following steps:

步驟S41,根據用戶端提交的電池更換請求,若識別電池更換請求為第二電池更換服務子類別,獲得電池更換請求的交易時間、指定的電池服務站和電池配置需求信息。Step S41 , according to the battery replacement request submitted by the user terminal, if the battery replacement request is identified as the second battery replacement service sub-category, the transaction time of the battery replacement request, the designated battery service station and the battery configuration requirement information are obtained.

於本實施例中,第二電池更換服務子類別例如為車主可根據自身行程安排,提前預約電池更換服務。In this embodiment, the second battery replacement service sub-category is, for example, the owner of the vehicle can reserve the battery replacement service in advance according to his own itinerary.

具體而言,當用戶端22選擇電池更換請求為第二電池更換服務子類別時,除了輸入電池配置需求信息之外,還可進一步根據其實際行程安排,指定車輛交付地點和電池服務站。Specifically, when the user terminal 22 selects the battery replacement request as the second battery replacement service sub-category, in addition to inputting battery configuration requirement information, it can further specify the vehicle delivery location and battery service station according to its actual itinerary.

步驟S42,將各電池狀態分析信息分別與電池配置需求信息進行匹配,獲得與電池配置需求信息相匹配的電池狀態分析信息,並將電池狀態分析信息對應的電池作為待配置電池。Step S42: Match each battery state analysis information with the battery configuration requirement information, obtain battery state analysis information matching the battery configuration requirement information, and use the battery corresponding to the battery state analysis information as the battery to be configured.

具體而言,雲端平臺21的執行策略層(電池更換)可基於預設匹配策略,將數據分析層所生成的各電池對應的電池畫像分析子信息、車輛畫像分析子信息和/或電池服務站畫像分析子信息與用戶端22提交的電池配置需求進行匹配,獲得滿足電池配置需求的待配置電池。Specifically, the execution strategy layer (battery replacement) of the cloud platform 21 may, based on a preset matching strategy, analyze the battery profile analysis sub-information, vehicle profile analysis sub-information and/or battery service station corresponding to each battery generated by the data analysis layer The profile analysis sub-information is matched with the battery configuration requirement submitted by the user terminal 22 to obtain a battery to be configured that meets the battery configuration requirement.

步驟S43,將待配置電池和電池配置需求信息推送至指定的電池服務站,且在交易時間之前將待配置電池調度至指定的電池服務站。In step S43, the battery to be configured and the battery configuration requirement information are pushed to the designated battery service station, and the battery to be configured is dispatched to the designated battery service station before the transaction time.

具體而言,雲端平臺21的執行策略層(電池更換)可將待配置電池和電池配置需求信息推送至用戶端22指定的電池服務站24,並在用戶端22指定的交易時間之前將待配置電池調度至用戶端22指定的電池服務站24。Specifically, the execution strategy layer (battery replacement) of the cloud platform 21 can push the battery to be configured and the battery configuration requirement information to the battery service station 24 designated by the client 22 , and the to-be-configured battery will be updated before the transaction time specified by the client 22 . The battery is dispatched to the battery service station 24 designated by the client 22 .

步驟S44,提供指定的電池服務站利用待配置電池為用戶端提供電池更換服務。Step S44, providing a designated battery service station to provide a battery replacement service for the client by using the battery to be configured.

例如,車主可按照預約的交易時間將車輛駕駛至其指定交易的電池服務站24,從而完成車輛的電池更換服務。For example, the vehicle owner can drive the vehicle to the battery service station 24 designated for the transaction according to the reserved transaction time, thereby completing the battery replacement service of the vehicle.

第四實施例Fourth Embodiment

如圖5示出了本發明第四實施例的電池服務管理方法,其主要包括以下步驟:FIG. 5 shows a battery service management method according to a fourth embodiment of the present invention, which mainly includes the following steps:

步驟S51,根據用戶端提交的電池更換請求,若識別電池更換請求為第三電池更換服務子類別,獲得所述用戶端當前所處的所述電池服務站以作為指定的所述電池服務站。Step S51 , according to the battery replacement request submitted by the user terminal, if the battery replacement request is identified as a third battery replacement service sub-category, obtain the battery service station where the user terminal is currently located as the designated battery service station.

於本實施例中,第三電池更換服務子類別例如為車主可在沒有預約的情況下,直接前往電池服務站進行電池更換。In this embodiment, the third battery replacement service sub-category is, for example, the owner can go directly to the battery service station to replace the battery without making a reservation.

具體而言,當用戶端22選擇電池更換請求為第三電池更換服務子類別時,除了輸入電池配置需求信息之外,還可進一步上傳用戶端22當前的位置信息。Specifically, when the user terminal 22 selects the battery replacement request as the third battery replacement service sub-category, in addition to inputting the battery configuration requirement information, the current location information of the user terminal 22 can be further uploaded.

步驟S52, 獲取用戶端當前所處的電池服務站以作為指定的電池服務站,並獲得指定的電池服務站中各電池對應的各電池狀態分析信息以作為各待匹配電池狀態分析信息。Step S52, obtain the battery service station where the user terminal is currently located as the designated battery service station, and obtain each battery state analysis information corresponding to each battery in the designated battery service station as each to-be-matched battery state analysis information.

具體而言,雲端平臺21的執行策略層(電池更換)可根據用戶端22當前的地理位置信息,確定用戶端22當前所處的電池服務站,並將其當前所處的電池服務站作為指定的電池服務站,以獲得存儲於指定的電池服務站中各電池對應的各電池狀態分析信息,以作為各待匹配電池狀態分析信息,也就是,將用戶端22當前所處電池服務站24中所存儲的所有電池為目標進行信息匹配。Specifically, the execution strategy layer (battery replacement) of the cloud platform 21 can determine the battery service station where the client 22 is currently located according to the current geographic location information of the client 22, and use the current battery service station as the designated battery service station. The battery service station is to obtain each battery state analysis information corresponding to each battery stored in the designated battery service station, as the battery state analysis information to be matched, that is, the user terminal 22 is currently located in the battery service station 24. All stored batteries are targeted for information matching.

步驟S53,將各待匹配電池狀態分析信息分別與電池配置需求信息進行匹配,獲得與電池配置需求信息相匹配的待匹配電池狀態分析信息,並將待匹配電池狀態分析信息對應的電池作為待配置電池。Step S53: Match each battery state analysis information to be matched with the battery configuration requirement information, obtain the battery state analysis information to be matched that matches the battery configuration requirement information, and use the battery corresponding to the battery state analysis information to be matched as the battery to be configured. Battery.

具體而言,雲端平臺21的執行策略層(電池更換)可基於預設匹配策略,將數據分析層所生成的各電池對應的電池畫像分析子信息、車輛畫像分析子信息和/或電池服務站畫像分析子信息與用戶端22提交的電池配置需求進行匹配,獲得滿足電池配置需求的待配置電池。Specifically, the execution strategy layer (battery replacement) of the cloud platform 21 may, based on a preset matching strategy, analyze the battery profile analysis sub-information, vehicle profile analysis sub-information and/or battery service station corresponding to each battery generated by the data analysis layer The profile analysis sub-information is matched with the battery configuration requirement submitted by the user terminal 22 to obtain a battery to be configured that meets the battery configuration requirement.

步驟S54, 提供指定的電池服務站利用待配置電池為用戶端提供電池更換服務。Step S54, providing a designated battery service station to provide a battery replacement service for the client by using the battery to be configured.

具體而言,提供用戶端22當前所處的電池服務站24為車主提供車輛電池的更換服務。Specifically, the battery service station 24 where the user terminal 22 is currently located provides the vehicle battery replacement service for the vehicle owner.

根據本發明第二實施例至第四實施例的電池服務管理方法,可為車主提供靈活多變的電池更換服務,以提高車主的使用體驗。The battery service management methods according to the second embodiment to the fourth embodiment of the present invention can provide a vehicle owner with a flexible and changeable battery replacement service, so as to improve the user experience of the vehicle owner.

第五實施例Fifth Embodiment

圖6示出了本發明第五實施例的電池服務管理方法,其主要包括以下步驟:FIG. 6 shows a battery service management method according to a fifth embodiment of the present invention, which mainly includes the following steps:

步驟S61, 根據預設間隔時間定時獲取車輛端提交的電池的多個電池狀態參數。Step S61 , periodically acquiring a plurality of battery state parameters of the battery submitted by the vehicle end according to a preset interval time.

於本實施例中,所監測的電池為安裝於車輛端對應的車輛上,可通過BMS監測電池的電池狀態參數(例如,電池電壓、電池溫度、電池電流、電池絕緣性能、電池運行模式等)。In this embodiment, the battery to be monitored is installed on the vehicle corresponding to the vehicle end, and the battery status parameters (for example, battery voltage, battery temperature, battery current, battery insulation performance, battery operating mode, etc.) of the battery can be monitored through the BMS. .

步驟S62, 根據電池的多個所述電池狀態參數,診斷電池是否存在故障。Step S62, according to a plurality of the battery state parameters of the battery, diagnose whether the battery has a fault.

具體而言,雲端平臺21的數據分析層(電池健康診斷)可根據車輛端23上傳的多個電池狀態參數,針對安裝於車輛端23對應的車輛上的電池進行健康診斷,例如針對電池潛在的隱患和電池的衰減進行評估。Specifically, the data analysis layer (battery health diagnosis) of the cloud platform 21 can perform health diagnosis for the battery installed on the vehicle corresponding to the vehicle terminal 23 according to a plurality of battery state parameters uploaded by the vehicle terminal 23 , for example, for the potential potential of the battery. Hazards and battery degradation are assessed.

步驟S63,若診斷電池是否存在故障時,根據電池的多個電池狀態參數生成電池運維方案。Step S63, when diagnosing whether the battery is faulty, a battery operation and maintenance plan is generated according to a plurality of battery state parameters of the battery.

可選地,所述故障包括但不限於電池內短路故障,電池外短路故障,傳感器故障,控制器故障,執行器故障,冷卻系統故障等。Optionally, the faults include but are not limited to short-circuit faults inside the battery, short-circuit faults outside the battery, sensor faults, controller faults, actuator faults, cooling system faults, and the like.

具體而言,若雲端平臺21的數據分析層(電池健康診斷)診斷出安裝於車輛端23對應的車輛上的電池存在故常時,即提供雲端平臺21的執行策略層(電池運維)基於預設運維策略和電池的多個狀態參數生成相應的電池運維方案。Specifically, if the data analysis layer (battery health diagnosis) of the cloud platform 21 diagnoses that the battery installed on the vehicle corresponding to the vehicle end 23 is abnormal, the execution strategy layer (battery operation and maintenance) of the cloud platform 21 is provided based on the prediction Set the operation and maintenance strategy and multiple state parameters of the battery to generate the corresponding battery operation and maintenance plan.

步驟S64,將電池運維方案推送至車輛端對應的用戶端,以供用戶端基於電池運維方案提交電池運維請求。In step S64, the battery operation and maintenance solution is pushed to the user terminal corresponding to the vehicle end, so that the user terminal can submit a battery operation and maintenance request based on the battery operation and maintenance solution.

具體而言,車主可預先將車輛端23與用戶端22進行賬號綁定,以供雲端平臺21的執行策略層(電池運維)將其生成的電池運維方案主動推送至與車輛端23綁定的用戶端22,從而通知車主其車輛上的電池當前存在安全隱患,並提供車主根據雲端平臺21推送的電池運維方案提交相應的電池運維請求至雲端平臺21。Specifically, the vehicle owner can bind the account of the vehicle terminal 23 and the user terminal 22 in advance, so that the execution strategy layer (battery operation and maintenance) of the cloud platform 21 can actively push the generated battery operation and maintenance plan to the vehicle terminal 23 . The specified user terminal 22 is used to notify the vehicle owner that the battery on his vehicle currently has a potential safety hazard, and provide the vehicle owner to submit a corresponding battery operation and maintenance request to the cloud platform 21 according to the battery operation and maintenance plan pushed by the cloud platform 21 .

步驟S65,將電池運維請求和電池運維方案推送至指定的電池服務站,以供電池服務站為用戶端提供電池運維服務。In step S65, the battery operation and maintenance request and the battery operation and maintenance plan are pushed to the designated battery service station, so that the battery service station provides the battery operation and maintenance service for the client.

具體而言,雲端平臺21可將電池運維請求和電池運維方案推送至指定的電池服務站,其中,指定的電池服務站可由用戶端22自行選擇,也可由雲端平臺21自動分配,或者可由雲端平臺21提供多個備選電池服務站以供用戶端22從中選擇一個作為指定的電池服務站。Specifically, the cloud platform 21 can push the battery operation and maintenance request and the battery operation and maintenance solution to a designated battery service station, wherein the designated battery service station can be selected by the client 22, or automatically allocated by the cloud platform 21, or can be The cloud platform 21 provides a plurality of alternative battery service stations for the client 22 to select one of them as a designated battery service station.

而後,可將車輛駕駛至指定的電池服務站,以針對車輛上存在故障的電池進行故障的進一步確認和處理。Then, the vehicle can be driven to a designated battery service station for further confirmation and processing of the faulty battery on the vehicle.

綜上所述,借由本實施例提供的電池健康診斷機制,能夠針對安裝於車輛上的故障電池提供主動通知和攔截,從而極大地提升電池的安全性和可靠性。To sum up, with the battery health diagnosis mechanism provided in this embodiment, active notification and interception can be provided for the faulty battery installed on the vehicle, thereby greatly improving the safety and reliability of the battery.

第六實施例Sixth Embodiment

圖7示出了本發明第六實施例的電池服務管理平臺的基本架構圖。FIG. 7 shows a basic architecture diagram of a battery service management platform according to a sixth embodiment of the present invention.

如圖所示,本實施例的電池服務管理平臺700可對應於圖2所示的雲端平臺21,其主要包括:數據通信模塊710、電池分析模塊720、訂單分析模塊730、電池服務模塊740。As shown in the figure, the battery service management platform 700 of this embodiment may correspond to the cloud platform 21 shown in FIG.

數據通信模塊710用於接收車輛端701和電池服務站702各自提交的各電池對應的各電池狀態參數以及用於接收用戶端703提交的電池更換請求。The data communication module 710 is configured to receive respective battery state parameters corresponding to the respective batteries submitted by the vehicle terminal 701 and the battery service station 702 and to receive the battery replacement request submitted by the user terminal 703 .

電池分析模塊720用於根據各所述電池對應的各所述電池狀態參數獲得各所述電池對應的各電池狀態分析信息。The battery analysis module 720 is configured to obtain each battery state analysis information corresponding to each battery according to each battery state parameter corresponding to each battery.

可選的,電池分析模塊720還用於分別基於電池維度、車輛維度和電池服務站維度針對各所述電池對應的各所述電池狀態參數進行聚類分析,獲得各所述電池對應的各所述電池畫像分析子信息、各所述車輛畫像分析子信息和各所述電池服務站畫像分析子信息。Optionally, the battery analysis module 720 is further configured to perform cluster analysis on each of the battery state parameters corresponding to each of the batteries based on the battery dimension, the vehicle dimension, and the battery service station dimension, respectively, to obtain each battery state parameter corresponding to each of the batteries. The battery profile analysis sub-information, each of the vehicle profile analysis sub-information and each of the battery service station profile analysis sub-information.

訂單分析模塊730用於根據所述電池更換請求獲得電池配置需求信息。The order analysis module 730 is configured to obtain battery configuration requirement information according to the battery replacement request.

可選的,訂單分析模塊730還用於根據所述用戶端703提交的電池更換請求,識別電池更換請求的電池更換服務類別,若識別所述電池更換請求為第一電池更換服務子類別,獲得所述電池更換請求的車輛交付地點、交易時間和所述電池配置需求信息;若識別所述電池更換請求為所述第二電池更換服務子類別,獲得所述電池更換請求的交易時間、指定的所述電池服務站702和所述電池配置需求信息;若識別所述電池更換請求為所述第三電池更換服務子類別,獲得所述用戶端703當前所處的所述電池服務站702以及所述電池配置需求信息。Optionally, the order analysis module 730 is further configured to identify the battery replacement service category of the battery replacement request according to the battery replacement request submitted by the user terminal 703, and if the battery replacement request is identified as the first battery replacement service sub-category, obtain the battery replacement service category. The vehicle delivery location, transaction time, and battery configuration requirement information of the battery replacement request; if the battery replacement request is identified as the second battery replacement service subcategory, obtain the transaction time, specified battery replacement request, and The battery service station 702 and the battery configuration requirement information; if the battery replacement request is identified as the third battery replacement service sub-category, the battery service station 702 where the client 703 is currently located and the the battery configuration requirement information.

電池服務模塊740用於將各所述電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述電池狀態分析信息,並將所述電池狀態分析信息對應的所述電池作為待配置電池,並將所述待配置電池和所述電池配置需求信息推送至指定的所述電池服務站702,以供電池服務站702提供電池更換服務。The battery service module 740 is configured to match each of the battery status analysis information with the battery configuration requirement information, obtain the battery status analysis information matching the battery configuration requirement information, and analyze the battery status. The battery corresponding to the information is taken as the battery to be configured, and the battery to be configured and the battery configuration requirement information are pushed to the designated battery service station 702 so that the battery service station 702 can provide a battery replacement service.

可選的,若電池更換請求為第一電池更換服務子類別時,電池服務模塊740還用於將各所述電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述電池狀態分析信息,並將所述電池狀態分析信息對應的所述電池作為待配置電池,並將所述待配置電池和所述電池配置需求信息推送至指定的所述電池服務站702,且為所述電池更換請求分配服務專員,以供所述服務專員根據所述交易時間,將所述用戶端703的車輛由所述車輛交付地點運送至指定的所述電池服務站702,以供所述電池服務站702提供所述電池更換服務,並在所述電池更換服務完成後再由所述服務專員將所述用戶端703的所述車輛由所述電池服務站702運回至所述車輛交付地點。Optionally, if the battery replacement request is of the first battery replacement service sub-category, the battery service module 740 is further configured to match each of the battery status analysis information with the battery configuration requirement information, respectively, to obtain a configuration corresponding to the battery configuration. The battery status analysis information that matches the demand information, the battery corresponding to the battery status analysis information is used as the battery to be configured, and the battery to be configured and the battery configuration requirement information are pushed to the specified battery A battery service station 702, and assigns a service specialist for the battery replacement request, so that the service specialist can transport the vehicle of the client 703 from the vehicle delivery location to the designated battery service according to the transaction time station 702 for the battery service station 702 to provide the battery replacement service, and after the battery replacement service is completed, the service specialist will transfer the vehicle of the client 703 to the battery service station 702 Ship back to the stated vehicle delivery location.

可選的,若電池更換請求為第二電池更換服務子類別時,電池服務模塊740還用於將各所述電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述電池狀態分析信息,並將所述電池狀態分析信息對應的所述電池作為所述待配置電池,將所述待配置電池和所述電池配置需求信息推送至指定的所述電池服務站702,且在所述交易時間之前將所述待配置電池調度至指定的所述電池服務站702,以供指定的所述電池服務站702利用所述待配置電池為所述用戶端703提供電池更換服務。Optionally, if the battery replacement request is of the second battery replacement service sub-category, the battery service module 740 is further configured to match each of the battery status analysis information with the battery configuration requirement information, respectively, to obtain a configuration corresponding to the battery configuration. The battery status analysis information that matches the demand information, and the battery corresponding to the battery status analysis information is used as the battery to be configured, and the battery to be configured and the battery configuration requirement information are pushed to the specified battery. the battery service station 702, and dispatch the battery to be configured to the designated battery service station 702 before the transaction time, so that the designated battery service station 702 can use the to-be-configured battery for the user Terminal 703 provides battery replacement services.

可選的,若電池更換請求為第二電池更換服務子類別時,電池服務模塊740還用於獲取所述用戶端703當前所處的所述電池服務站702以作為指定的所述電池服務站702,並獲得指定的所述電池服務站702中各所述電池的對應的各所述電池狀態分析信息以作為各待匹配電池狀態分析信息,並將各所述待匹配電池狀態分析信息分別與所述電池配置需求信息進行匹配,獲得與所述電池配置需求信息相匹配的所述待匹配電池狀態分析信息,並將所述待匹配電池狀態分析信息對應的所述電池作為所述待配置電池,以供指定的所述電池服務站702利用所述待配置電池為所述用戶端703提供電池更換服務。Optionally, if the battery replacement request is of the second battery replacement service sub-category, the battery service module 740 is further configured to acquire the battery service station 702 where the client 703 is currently located as the designated battery service station. 702, and obtain each of the battery state analysis information corresponding to each of the batteries in the designated battery service station 702 as the state analysis information of each to-be-matched battery, and compare each of the to-be-matched battery state analysis information with The battery configuration requirement information is matched to obtain the to-be-matched battery state analysis information that matches the battery configuration requirement information, and the battery corresponding to the to-be-matched battery state analysis information is used as the to-be-configured battery , so that the designated battery service station 702 uses the to-be-configured battery to provide a battery replacement service for the client 703 .

如圖8所示,於其他實施例中,電池服務管理平臺700還可包括電池診斷模塊750和電池運維模塊760。As shown in FIG. 8 , in other embodiments, the battery service management platform 700 may further include a battery diagnosis module 750 and a battery operation and maintenance module 760 .

具體而言,數據通信模塊710還用於根據預設間隔時間定時獲取所述車輛端701提交的所述電池的多個所述電池狀態參數,其中,所述電池為安裝於所述車輛端701對應的車輛上。Specifically, the data communication module 710 is further configured to periodically acquire a plurality of the battery state parameters of the battery submitted by the vehicle terminal 701 according to a preset interval, wherein the battery is installed on the vehicle terminal 701 on the corresponding vehicle.

電池診斷模塊750用於根據所述電池的多個所述電池狀態參數,診斷所述電池是否存在故障。The battery diagnosis module 750 is configured to diagnose whether the battery is faulty according to a plurality of the battery state parameters of the battery.

電池運維模塊760用於當所述電池診斷模塊720診斷所述電池存在故障時,根據所述電池的多個所述電池狀態參數生成電池運維方案,並將所述電池運維方案推送至所述車輛端701對應的所述用戶端703,以供所述用戶端703基於所述電池運維方案提交電池運維請求,且將所述電池運維請求和所述電池運維方案推送至指定的所述電池服務站702,以供所述電池服務站702提供電池運維服務。The battery operation and maintenance module 760 is configured to generate a battery operation and maintenance plan according to a plurality of the battery state parameters of the battery when the battery diagnosis module 720 diagnoses that the battery is faulty, and push the battery operation and maintenance plan to the The user terminal 703 corresponding to the vehicle terminal 701 is for the user terminal 703 to submit a battery operation and maintenance request based on the battery operation and maintenance plan, and push the battery operation and maintenance request and the battery operation and maintenance plan to The battery service station 702 is designated for the battery service station 702 to provide battery operation and maintenance services.

此外,本發明各實施例的電池服務管理平臺700還可用於實現前述各電池服務管理方法實施例中的其他步驟,並具有相應的方法步驟實施例的有益效果,在此不再贅述。In addition, the battery service management platform 700 of each embodiment of the present invention can also be used to implement other steps in the foregoing battery service management method embodiments, and has the beneficial effects of the corresponding method step embodiments, which will not be repeated here.

第七實施例Seventh Embodiment

圖9示出了本發明第七實施例提供的電子設備,其中,本實施例的電子設備900可對應於圖2所示的用戶端22或者圖7、圖8所示的用戶端703,其主要包括:訂單生成模塊910和訂單確認模塊920。FIG. 9 shows an electronic device provided by a seventh embodiment of the present invention, wherein the electronic device 900 in this embodiment may correspond to the user terminal 22 shown in FIG. 2 or the user terminal 703 shown in FIG. 7 and FIG. 8 . It mainly includes: an order generation module 910 and an order confirmation module 920 .

訂單生成模塊910用於提供輸入包含電池配置需求信息的電池更換請求,並將電池更換請求傳送至上述第六實施例所述的電池服務管理平臺700。The order generation module 910 is configured to provide input of a battery replacement request including battery configuration requirement information, and transmit the battery replacement request to the battery service management platform 700 described in the sixth embodiment.

訂單確認模塊920用於接收所述電池服務管理平臺700響應所述電池更換請求所生成的電池更換服務信息。The order confirmation module 920 is configured to receive battery replacement service information generated by the battery service management platform 700 in response to the battery replacement request.

可選的,訂單生成模塊910還用於提供輸入所述電池更換請求的電池更換服務類別,其中,若輸入的所述電池更換請求為第一電池更換服務子類別時,所述訂單生成模塊910還提供輸入所述電池更換請求的車輛交付地點、交易時間;若輸入的所述電池更換請求為第二電池更換服務子類別時,所述訂單生成模塊910還提供輸入所述電池更換請求的交易時間、指定的所述電池服務站702;若輸入的所述電池更換請求為第三電池更換服務子類別時,所述訂單生成模塊910還獲取所述電子設備當前所處的所述電池服務站702以作為所述電池更換請求的指定的所述電池服務站702。Optionally, the order generation module 910 is further configured to provide a battery replacement service category for inputting the battery replacement request, wherein, if the input battery replacement request is the first battery replacement service subcategory, the order generation module 910 It also provides the vehicle delivery location and transaction time for inputting the battery replacement request; if the input battery replacement request is the second battery replacement service sub-category, the order generation module 910 also provides a transaction for inputting the battery replacement request time, the designated battery service station 702; if the input battery replacement request is the third battery replacement service sub-category, the order generation module 910 also obtains the battery service station where the electronic device is currently located 702 to the battery service station 702 designated as the battery replacement request.

可選的,所述訂單生成模塊910還用於根據所述電池服務管理平臺700推送的電池運維方案生成電池運維請求,並將所述電池運維請求傳送至所述電池服務管理平臺700,且所述訂單確認模塊920還用於接收所述電池服務管理平臺700響應所述電池運維請求所生成的電池運維服務信息。Optionally, the order generation module 910 is further configured to generate a battery operation and maintenance request according to the battery operation and maintenance plan pushed by the battery service management platform 700, and transmit the battery operation and maintenance request to the battery service management platform 700. , and the order confirmation module 920 is further configured to receive battery operation and maintenance service information generated by the battery service management platform 700 in response to the battery operation and maintenance request.

綜上所述,本發明實施例提供的電池服務管理方法、電池服務管理平臺以及電子設備通過將各電池的電池狀態分析信息與用戶提交的電池配置信息進行匹配,以滿足不同客戶的電池配置需求,提供客制化的電池管理服務需求。To sum up, the battery service management method, the battery service management platform, and the electronic device provided by the embodiments of the present invention meet the battery configuration requirements of different customers by matching the battery state analysis information of each battery with the battery configuration information submitted by the user , to provide customized battery management service requirements.

再者,本發明通過車輛端和電池服務站以收集各電池的電池狀態參數,據以分析各電池對應的電池狀態分析信息,借由此電池集中管理方案,可以優化電池流轉調度操作,從而達到提升電池安全性、可靠性,延緩電池衰減,提升電池利用率的目的。Furthermore, the present invention collects the battery state parameters of each battery through the vehicle terminal and the battery service station, and analyzes the battery state analysis information corresponding to each battery accordingly. The purpose of improving battery safety and reliability, delaying battery decay, and improving battery utilization.

此外,本發明還通過監測車輛端所提交的電池狀態參數,診斷安裝於所述車輛端的車輛上的電池是否存在故障,並當診斷電池存在故障時即生成相應的電池運維方案並推送至所述車輛端對應的用戶端,借此,可以針對車輛上出現故障的電池提供及時的運維管理服務,從而提高電池使用安全性。In addition, the present invention also diagnoses whether the battery installed on the vehicle side is faulty by monitoring the battery status parameters submitted by the vehicle side, and when a battery fault is diagnosed, a corresponding battery operation and maintenance plan is generated and pushed to the vehicle side. A user terminal corresponding to the vehicle terminal is used, whereby a timely operation and maintenance management service can be provided for the battery in the vehicle with a fault, thereby improving the safety of battery use.

最後應說明的是:以上實施例僅用以說明本發明實施例的技術方案,而非對其限制;儘管參照前述實施例對本發明進行了詳細的說明,本領域的普通技術人員應當理解:其依然可以對前述各實施例所記載的技術方案進行修改,或者對其中部分技術特徵進行等同替換;而這些修改或者替換,並不使相應技術方案的本質脫離本發明各實施例技術方案的精神和範圍。Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the embodiments of the present invention, but not to limit them; although the present invention has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand that: It is still possible to modify the technical solutions recorded in the foregoing embodiments, or to perform equivalent replacements for some of the technical features; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the spirit of the technical solutions of the embodiments of the present invention. scope.

21:雲端平臺 22:用戶端 23:車輛端 24:電池服務站 700:電池服務管理平臺 701:車輛端 702:電池服務站 703:用戶端 710:數據通信模塊 720:電池分析模塊 730:訂單分析模塊 740:電池服務模塊 750:電池診斷模塊 760:電池運維模塊 900:電子設備 910:訂單生成模塊 920:訂單確認模塊21: Cloud Platform 22: Client 23: Vehicle end 24: Battery Service Station 700: Battery Service Management Platform 701: Vehicle end 702: Battery Service Station 703: Client 710: Data Communication Module 720: Battery Analysis Module 730: Order Analysis Module 740: Battery Service Module 750: Battery Diagnostic Module 760: Battery operation and maintenance module 900: Electronics 910: Order Generation Module 920:Order Confirmation Module

為了更清楚地說明本發明實施例或現有技術中的技術方案,下面將對實施例或現有技術描述中所需要使用的附圖作簡單地介紹,顯而易見地,下面描述中的附圖僅僅是本發明實施例中記載的一些實施例,對於本領域普通技術人員來講,還可以根據這些附圖獲得其他的附圖。In order to illustrate the embodiments of the present invention or the technical solutions in the prior art more clearly, the following briefly introduces the accompanying drawings that need to be used in the description of the embodiments or the prior art. Obviously, the drawings in the following description are only the For some embodiments described in the embodiments of the invention, for those of ordinary skill in the art, other drawings can also be obtained according to these drawings.

圖1為本發明第一實施例的電池服務管理方法的流程示意圖。FIG. 1 is a schematic flowchart of a battery service management method according to a first embodiment of the present invention.

圖2為本發明電池服務管理方法的適用系統架構圖;Fig. 2 is the applicable system architecture diagram of the battery service management method of the present invention;

圖3為本發明第二實施例的電池服務管理方法的流程示意圖。FIG. 3 is a schematic flowchart of a battery service management method according to a second embodiment of the present invention.

圖4為本發明第三實施例的電池服務管理方法的流程示意圖。FIG. 4 is a schematic flowchart of a battery service management method according to a third embodiment of the present invention.

圖5為本發明第四實施例的電池服務管理方法的流程示意圖。FIG. 5 is a schematic flowchart of a battery service management method according to a fourth embodiment of the present invention.

圖6為本發明第五實施例的電池服務管理方法的流程示意圖。FIG. 6 is a schematic flowchart of a battery service management method according to a fifth embodiment of the present invention.

圖7和圖8為本發明第六實施例的電池服務管理平臺的架構示意圖。7 and 8 are schematic diagrams of the architecture of a battery service management platform according to a sixth embodiment of the present invention.

圖9為本發明第七實施例的電子設備的架構示意圖。FIG. 9 is a schematic structural diagram of an electronic device according to a seventh embodiment of the present invention.

Claims (9)

一種電池服務管理方法,包括:根據各電池對應的各電池狀態參數,獲得各電池對應的各電池狀態分析信息;根據電池更換請求,獲得電池配置需求信息;將各電池狀態分析信息分別與該電池配置需求信息進行匹配,獲得與該電池配置需求信息相匹配的該電池狀態分析信息,並將該電池狀態分析信息對應的該電池作為待配置電池;將該待配置電池和該電池配置需求信息推送至指定的電池服務站,以供該電池服務站提供電池更換服務;其中根據車輛端和電池服務站各自提交的各電池對應的各電池狀態參數,獲得各電池對應的各電池狀態分析資訊包括:基於電池維度、車輛維度和電池服務站維度中的至少一個針對各電池對應的各電池狀態參數進行聚類分析,獲得各電池對應的各電池畫像分析子資訊、各車輛畫像分析子資訊和各電池服務站畫像分析子資訊中的至少一個。 A battery service management method, comprising: obtaining each battery state analysis information corresponding to each battery according to each battery state parameter corresponding to each battery; obtaining battery configuration requirement information according to a battery replacement request; The configuration requirement information is matched to obtain the battery status analysis information that matches the battery configuration requirement information, and the battery corresponding to the battery status analysis information is used as the battery to be configured; the to-be-configured battery and the battery configuration requirement information are pushed Go to a designated battery service station for the battery service station to provide battery replacement services; according to the battery status parameters corresponding to each battery submitted by the vehicle end and the battery service station, the battery status analysis information corresponding to each battery is obtained including: Based on at least one of the battery dimension, vehicle dimension and battery service station dimension, cluster analysis is performed on each battery state parameter corresponding to each battery to obtain each battery profile analysis sub-information, each vehicle profile analysis sub-information and each battery corresponding to each battery At least one of the service station profile analysis sub-information. 如請求項1所述的電池服務管理方法,其中該方法包括:借由車輛端和/或該電池服務站提交各該電池對應的各該電池狀態參數。 The battery service management method according to claim 1, wherein the method comprises: submitting each battery state parameter corresponding to each battery by the vehicle terminal and/or the battery service station. 如請求項1所述的電池服務管理方法,其中該方法還包括:借由用戶端和/或該電池服務站提交該電池更換請求。 The battery service management method according to claim 1, wherein the method further comprises: submitting the battery replacement request through a user terminal and/or the battery service station. 如請求項1所述的電池服務管理方法,其中該方法還包括:根據用戶端提交的電池更換請求,識別電池更換請求的電池更換服務類別;將各該電池狀態分析信息分別與該電池配置需求信息、該電池更換服務類 別進行匹配,獲得與該電池配置需求信息、該電池更換服務類別相匹配的該電池狀態分析信息,並將該電池狀態分析信息對應的該電池作為該待配置電池。 The battery service management method according to claim 1, wherein the method further comprises: identifying the battery replacement service category of the battery replacement request according to the battery replacement request submitted by the client; and comparing the battery status analysis information with the battery configuration requirements respectively Information, the battery replacement service class Don't perform matching, obtain the battery state analysis information matching the battery configuration requirement information and the battery replacement service category, and use the battery corresponding to the battery state analysis information as the battery to be configured. 如請求項4所述的電池服務管理方法,其中該電池更換服務類別包括第一電池更換服務子類別,該方法還包括:根據用戶端提交的電池更換請求,若識別該電池更換請求為該第一電池更換服務子類別,獲得該電池更換請求的車輛交付地點、交易時間和該電池配置需求信息;將各該電池狀態分析信息分別與該電池配置需求信息進行匹配,獲得與該電池配置需求信息相匹配的該電池狀態分析信息,並將該電池狀態分析信息對應的該電池作為待配置電池;將該待配置電池和該電池配置需求信息推送至指定的該電池服務站;根據該交易時間,將該用戶端的車輛由該車輛交付地點運送至指定的該電池服務站,以供該電池服務站提供該電池更換服務,並在該電池更換服務完成後再將該用戶端的該車輛由該電池服務站運回至該車輛交付地點。 The battery service management method according to claim 4, wherein the battery replacement service category includes a first battery replacement service sub-category, and the method further includes: according to the battery replacement request submitted by the client, if the battery replacement request is identified as the first battery replacement service A battery replacement service sub-category, obtains the vehicle delivery location, transaction time and battery configuration requirement information of the battery replacement request; matches each of the battery status analysis information with the battery configuration requirement information, and obtains the battery configuration requirement information. match the battery status analysis information, and use the battery corresponding to the battery status analysis information as the battery to be configured; push the battery to be configured and the battery configuration requirement information to the designated battery service station; according to the transaction time, Transport the vehicle of the client from the vehicle delivery location to the designated battery service station for the battery service station to provide the battery replacement service, and after the battery replacement service is completed, the vehicle of the client will be serviced by the battery station back to the vehicle delivery location. 如請求項4所述的電池服務管理方法,其中該電池更換服務類別包括第二電池更換服務子類別,該方法還包括:根據用戶端提交的電池更換請求,若識別該電池更換請求為該第二電池更換服務子類別,獲得該電池更換請求的交易時間、指定的該電池服務站和該電池配置需求信息;將各電池狀態分析信息分別與該電池配置需求信息進行匹配,獲得與該電池配置需求信息相匹配的該電池狀態分析信息,並將該電池狀態分析信息對應的該電池作為該待配置電池;將該待配置電池和該電池配置需求信息推送至指定的該電池服務站,且在 該交易時間之前將該待配置電池調度至指定的該電池服務站;以及提供指定的該電池服務站提供該電池更換服務。 The battery service management method according to claim 4, wherein the battery replacement service category includes a second battery replacement service sub-category, and the method further includes: according to the battery replacement request submitted by the user terminal, if the battery replacement request is identified as the first battery replacement service Second battery replacement service sub-category, obtain the transaction time of the battery replacement request, the designated battery service station and the battery configuration requirement information; match each battery state analysis information with the battery configuration requirement information, and obtain the battery configuration requirement information. The battery state analysis information that matches the demand information, and the battery corresponding to the battery state analysis information is used as the battery to be configured; the battery to be configured and the battery configuration demand information are pushed to the designated battery service station, and the The to-be-configured battery is dispatched to the designated battery service station before the transaction time; and the designated battery service station is provided to provide the battery replacement service. 如請求項4所述的電池服務管理方法,其中該電池更換服務類別包括第三電池更換服務子類別,該方法還包括:根據用戶端提交的電池更換請求,若識別該電池更換請求為該第三電池更換服務子類別,獲得該用戶端當前所處的該電池服務站以及該電池配置需求信息;獲取該用戶端當前所處的該電池服務站以作為指定的該電池服務站,並獲得指定的該電池服務站中各該電池對應的各該電池狀態分析信息以作為各待匹配電池狀態分析信息;將各待匹配電池狀態分析信息分別與該電池配置需求信息進行匹配,獲得與該電池配置需求信息相匹配的該待匹配電池狀態分析信息,並將該待匹配電池狀態分析信息對應的該電池作為該待配置電池;以及將該待配置電池和該電池配置需求信息推送至指定的該電池服務站,以供該電池服務站提供該電池更換服務。 The battery service management method according to claim 4, wherein the battery replacement service category includes a third battery replacement service sub-category, and the method further includes: according to the battery replacement request submitted by the client, if the battery replacement request is identified as the third battery replacement service Three battery replacement service sub-categories, obtain the battery service station where the client is currently located and the battery configuration requirement information; obtain the battery service station where the client is currently located as the designated battery service station, and obtain the specified battery service station Each of the battery state analysis information corresponding to each of the batteries in the battery service station is used as each to-be-matched battery state analysis information; each of the to-be-matched battery state analysis information is respectively matched with the battery configuration requirement information to obtain a configuration corresponding to the battery. The state analysis information of the battery to be matched matched with the demand information, and the battery corresponding to the state analysis information of the battery to be matched is used as the battery to be configured; and the battery to be configured and the battery configuration requirement information are pushed to the designated battery a service station for the battery service station to provide the battery replacement service. 一種電池服務管理平臺,其平臺包括:數據通信模塊,用於接收各電池對應的各電池狀態參數以及電池更換請求;電池分析模塊,用於根據各電池對應的各電池狀態參數獲得各電池對應的各電池狀態分析信息;訂單分析模塊,用於根據該電池更換請求獲得電池配置需求信息;以及電池服務模塊,用於將各電池狀態分析信息分別與該電池配置需求信息進行匹配,獲得與該電池配置需求信息相匹配的該電池狀態分析信息,並將該電池狀態分析信息對應的該電池作為待配置電池,並將該待配置電池和該電池配置需求信息推送至指定的電池服務站,以供該電池服務站提供電池更換服務; 還用於基於電池維度、車輛維度和電池服務站維度中的至少一個針對各所述電池對應的各所述電池狀態參數進行聚類分析,獲得各所述電池對應的各所述電池畫像分析子資訊、各所述車輛畫像分析子資訊和各所述電池服務站畫像分析子資訊中的至少一個。 A battery service management platform, the platform comprising: a data communication module for receiving each battery state parameter corresponding to each battery and a battery replacement request; a battery analysis module for obtaining each battery corresponding to each battery state parameter according to each battery Each battery state analysis information; an order analysis module, used to obtain battery configuration requirement information according to the battery replacement request; and a battery service module, used to match each battery state analysis information with the battery configuration requirement information respectively, and obtain the battery configuration requirement information. Configure the battery state analysis information that matches the battery state analysis information, use the battery corresponding to the battery state analysis information as the battery to be configured, and push the to-be-configured battery and the battery configuration requirement information to the designated battery service station for use The battery service station provides battery replacement services; It is also used to perform cluster analysis on each of the battery state parameters corresponding to each of the batteries based on at least one of the battery dimension, the vehicle dimension, and the battery service station dimension, to obtain each of the battery portrait analyzers corresponding to each of the batteries. at least one of the information, each of the vehicle profile analysis sub-information and each of the battery service station profile analysis sub-information. 一種電子設備,其與請求項8所述的電池服務管理平臺通信連接,其中該電子設備包括:訂單生成模塊,用於提供輸入包含電池配置需求信息的電池更換請求,並將該電池更換請求傳送至該電池服務管理平臺;以及訂單確認模塊,用於接收該電池服務管理平臺響應該電池更換請求所生成的電池更換服務信息。 An electronic device, which is communicatively connected to the battery service management platform described in claim 8, wherein the electronic device comprises: an order generation module, configured to input a battery replacement request including battery configuration requirement information, and transmit the battery replacement request to the battery service management platform; and an order confirmation module for receiving battery replacement service information generated by the battery service management platform in response to the battery replacement request.
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