JP6556222B2 - Inspection device and inspection system - Google Patents

Description

  The present invention relates to an inspection apparatus and an inspection system.

  Automatic teller machines such as ATM (Automated Teller Machine) are widely installed not only in bank stores, but also in department stores, convenience stores, or station premises. In the operation of the automatic teller machine, if a failure occurs, the equipment maintenance department will take appropriate measures such as replacement and repair of the failed part, and normal operation may be started promptly. desired.

  Generally, the automatic teller machine is equipped with a banknote processing unit for taking in and out banknotes withdrawing / withdrawing from / from a customer. The banknote processing unit needs to separate, count, and transport many banknotes used for transactions. In particular, depending on the operating area, it will be affected by the operating environment such as dust and the state of the banknotes handled, the banknote handling mechanism will deteriorate early, such as fouling and wear, and it will easily lead to troubles such as banknote jams, resulting in operational problems. Appropriate maintenance inspection is required.

  As a background art of the present invention, for example, there is JP-A-11-328493 (Patent Document 1). This patent document 1 describes a paper sheet data management apparatus and paper that can read and store specific data such as serial numbers recorded separately for each paper sheet and track and manage the origin data of the paper sheet. There is a description of "To provide a leaf data management system".

JP 11-328493 A

  In general, maintenance inspections are performed regularly. However, depending on the installation location, installation environment, operation amount, etc., it may be difficult or inefficient to prevent the occurrence of failures in periodic maintenance inspections. And especially the portable cassette has many troubles, such as breakage, and there exists a problem of reducing an operation rate by operating in a failure state.

  In addition, there are cases where means are provided to remotely monitor operations and perform inspections at the time when inspections are required, but remote operation monitoring requires the connection of an automated teller machine with a line. Building a line is difficult in terms of cost and security, and the customer's information system to be installed is borrowed. Alternatively, there are many cases where the customer only has a monitoring line enough to grasp the operating state, and it is difficult to determine whether or not the inspection is necessary, and there is a problem that the degree of freedom in operation is extremely low. It is desirable to be able to collect a plurality of pieces of operation information necessary for checking necessity of inspection from a large number of automatic teller machines at locations away from the installation location of the automatic teller machine without requiring a customer line.

  On the other hand, Patent Document 1 proposes a system for storing paper sheet tracking data in a storage device built in a cassette as a data management system for paper sheets handled by the banknote processing unit. No mechanism is described for checking the damage and failure of the cassette itself.

  Therefore, the present invention is necessary for determining whether or not inspection is necessary for a storage device built in a cassette used in the banknote processing unit as means for collecting information from a plurality of automatic teller machines without using customer lines and determining whether or not to check. Stores operation information and uses a cassette checker that checks the cassette for failure at the cash center in accordance with cash loading and collection operations using the cassette, and extracts information from the bill storage box to improve cassette failure check accuracy. We propose a system for determining whether inspection is necessary.

  Especially for cassettes with many failures, we use a cassette checker device that checks by checking whether there is a failure of the cassette at the cash center that loads and collects cash, but in order to improve the accuracy of failure detection, Execute failure detection using information in

  In order to solve the above problem, one of the inspection devices of the present invention includes a storage unit that stores banknotes, a sensor, a drive unit, a connection unit that connects to a cassette having a storage unit, a storage unit that stores information, The controller of the cassette connected to the connection unit and the operation of the drive unit are inspected, and the result of the inspection and information read from the storage unit are stored in the storage unit.

  According to the present invention, the information system of the bank that installs and operates the automatic teller machine is not necessary, and it is not necessary to go to the site for the purpose of collecting information, and the operation information is collected and the accuracy of the cassette failure inspection by the cassette checker is improved. It can be improved. Furthermore, it is possible to make life predictions and failure predictions for devices other than cassettes from the operating state of the banknote processing unit and automatic teller machine, and to make an appropriate maintenance inspection plan according to the operating status rather than regularly. Effect can be obtained.

It is a general-view figure of the automatic teller machine of this invention. It is a block diagram in the automatic teller machine of this invention. It is an external view of the cassette checker of the present invention. It is a block diagram of a cassette checker, a terminal and a cassette of the present invention. It is a block diagram of the information in a cassette of the present invention. It is a block diagram of the information in a cassette of the present invention. It is a block diagram of the information in a cassette of the present invention. It is a prediction process flowchart of the necessity of inspection of this invention. It is an example of a screen display of the cassette checker of the present invention. It is an example of a screen display of the cassette checker of the present invention. It is a block diagram of the system of the several cassette checker of this invention. It is a block diagram of the system of the several cassette checker of this invention.

  Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings. However, the drawings are for explaining the present invention and do not limit the scope of the present invention.

  First, the structure of the automatic teller machine 10 of a present Example is demonstrated using FIG. 1, FIG. FIG. 1 is a schematic view of an automatic teller machine (ATM) 10 equipped with a banknote handling apparatus according to this embodiment. FIG. 2 is a configuration diagram for explaining each component constituting the automatic teller machine 10.

  The automatic cash transaction apparatus 10 is an apparatus that is installed in a financial institution or the like and performs transactions such as deposit and withdrawal of cash by a customer's operation, and automatically executes various transactions requested by the customer.

  Inside the automatic teller machine 10, there are an operation unit 15 having an input and display function for a user, a card / specification unit 12 having a mechanism for inserting / discharging a card and discharging a statement slip, a bankbook The bankbook part 11 for carrying out the insertion / discharge of the banknote, the banknote part 11 for carrying out the depositing / withdrawing of banknotes, the coin part 14 for carrying out the depositing / withdrawing of the coins, and the opening / closing door for operating each of the above-mentioned mechanism parts from behind The clerk operation unit 16 and the storage unit 17 are used by the clerk for operation.

  The banknote unit 11 counts and stores banknotes inserted by the user, or pays out banknotes stored in the storage according to the withdrawal amount input from the input unit of the operation unit 15. Discharge into the mouth.

  The clerk operation unit 16 displays information on a failure that occurred during operation and information on recovery operation information, and displays various operation screen information necessary for maintenance operation. The storage unit 17 stores a user's transaction history, a program for operating the automated teller machine 10, a failure log, and the like. The control unit 20 includes a CPU and a memory (not shown) and controls the automatic teller machine 10 as a whole. Further, the card / detail slip unit 12 and the bill unit 11 connected to the control unit 20 control the operation of each medium. The communication control unit 17 receives control from the control unit 20 and connects to a host computer (not shown) that manages transactions, and transmits and receives information.

  About the inside of the banknote part 11, a more detailed structural example is shown and demonstrated. The banknote unit 11 receives an instruction from the control unit 20, controls the feeding and transporting of banknotes, and reports the operation result to the control unit 20, and the input / output for allowing the user to insert and remove banknotes. The gold part 112, the identification part 113 for identifying the denomination of the banknote, the temporary holding part 114 for temporarily holding the banknote inserted by the transaction operator, and the transport part 115 for connecting the respective parts and transporting the banknote And a plurality of detachable cassettes 120, 130, and 140 for storing bills. Each cassette has a built-in cassette storage unit 121, 131, 141 for storing information to be described later.

  The cassette built-in storage units 121, 131, and 141 store information to be described later, but the information is stored at various timings. Specifically, it may be stored in accordance with the timing at which the log is stored in the storage unit 17 after the completion of various transactions, or at a predetermined time such as after the end of business. You may memorize | store, may memorize | store at the timing of a maintenance inspection, and may memorize | store by arbitrary operation.

  Next, an apparatus for inspecting the operation of the cassette 120 in this embodiment will be described. FIG. 3 shows a system in which banknotes are taken out from a cassette 120 collected from the automatic teller machine 10 and installed in a cash center or the like (not shown) in which new banknotes are loaded into the cassette 120, and information is read or written from the cassette built-in storage unit 121. FIG. The apparatus includes a device (cassette checker) 310 that reads and writes information via the cassette 120 and the connector 320, and a computer (terminal device) 300 that communicates with the cassette checker 310 to display and judge information.

  FIG. 4 is a configuration diagram illustrating the connection of the terminal device 300, the cassette checker 310, and the cassette 120 in FIG.

  The terminal device 300 includes a memory unit 303 that develops and temporarily stores control programs, a display unit 304 that displays information to an attendant (operator), an input unit 305 that receives input from the attendant, and an external device. A communication control unit 306 that controls communication with a certain device, an interface unit 307 that connects to the cassette checker 310 and transmits / receives information, a storage unit 301 that stores control programs and various information, and an electrical connection to each unit And a control unit 302 that transmits and receives control signals.

  The storage unit 301 stores, as management information 309, inspection management information used for inspection including past diagnosis information of the cassette 120 and information received from the cassette checker 310, and the like. In addition, the control unit 302 includes an inspection necessity determination unit 308, which will be described later, and determines whether the cassette 120 and the like are to be inspected.

  The cassette checker 310 is connected to the connector unit 320 connected to the cassette 120 and the interface unit 307 of the terminal device 300, and operates by transmitting and receiving control signals from the terminal device 300 and signals from the cassette 120 via the connector unit 320. And a storage unit 311 for storing information received via the connector unit 320 and a program for controlling the cassette checker 320.

  The cassette 120 includes a sensor 321 that checks the state of the cassette 120 based on a signal received via the connector unit 120, a driving unit 322 that includes a motor (not shown), a motor that operates a roller, and the like (not shown) to deposit and withdraw banknotes. And a cassette built-in storage unit 121.

  The cassette checker 310 alone may be used as an inspection device for inspecting a cassette, or the terminal device 300 and the cassette checker 310 may be combined to form an inspection device. In other words, the cassette checker 310 may have functions (such as a display unit 304, an input unit 305, a storage unit 301, and an inspection necessity determination unit 308) provided in the terminal device 300.

  Next, the information 400 stored in the cassette built-in storage unit 121 of the cassette 120 will be described. FIG. 5 is an example showing a pattern of information 400. Here, an example is shown in which information necessary for checking whether or not the cassette 120 is inspected is stored. As information necessary for determining whether or not the cassette 120 itself needs to be checked, in addition to the cassette type and serial number, the operation history 401 for classifying the accumulated operation time, the accumulated number of bills to be fed, and the like, and the cassette 120 is the automated teller machine 10. There is a failure history 402 or the like that records an abnormality detected when it is set to (also referred to as operating). Note that the information 400 shown in FIG. 5 may be called cassette inspection necessity determination information.

  Another example is shown as an example of information stored in the cassette built-in storage unit 121. FIG. 6 shows an example of information 500 stored in the cassette built-in storage unit 121. Here, an example will be shown in which information necessary for checking whether or not the banknote portion in which the cassette is operated is necessary is stored. As information necessary for determining whether or not the banknote part needs to be checked, in addition to the banknote part type and serial number, the operation history 501 such as the cumulative number of operations of the deposit / withdrawal part, the failure history 502 for recording the abnormality detected during operation, etc. There is. In addition, you may call the information 500 shown in FIG. 6 as banknote part check necessity judgment information.

  As another example, FIG. 7 shows an example of a pattern of information stored in the cassette built-in storage unit 121. Here, an example will be shown in which information 600 necessary for checking whether or not an automatic teller machine using a cassette is necessary is stored. As information necessary for judging whether or not to check the automatic teller machine, in addition to the automatic teller machine type and serial number, the operation history 601 such as the number of operations of the card part other than the banknote part, etc. is detected during operation. There is a failure history 602 for recording the abnormalities. In addition, you may call the information 600 shown in FIG. 7 as cash automatic transaction apparatus check necessity information.

  5 to 7, not only the information stored in the cassette built-in storage unit 121 but also all the information stored in the cassette built-in storage unit 121 allows the cassette alone, the bill unit, and the automatic cash transaction apparatus. It is also possible to collectively determine whether or not each inspection is necessary. Alternatively, information such as a bill processing unit in this branch of a customer can be used in cooperation. In addition, you may call the information which gathered all the information for the necessity determination of check of each cassette single-piece | unit, a banknote part, and an automatic teller machine as check necessity information.

  Next, a method for predicting the necessity of inspection using the cassette 120, the cassette checker 310, and the terminal device 300 in this embodiment will be described. FIG. 8 shows an example of the prediction process. In addition to when the operation time has reached a certain threshold value, whether or not inspection is necessary is determined by the number of operations, the method of determining by the number of times of abnormality detection, the method of determining by the number of retries that indicate a sign of abnormality, and multiple information There are various means such as a method of judging in a complex manner. In the present embodiment, a method of judging from the operation time and the number of feeds shown in FIG. 5 is shown as an example.

  First, the cassette checker 310 waits until the cassette 120 brought back from the automatic teller machine 10 is loaded. When the cassette 120 is loaded, the cassette checker 310 detects the loading (step 701).

  When the cassette 120 is set in the cassette checker 310, the cassette checker 310 performs a test operation (inspection) as to whether or not the cassette 120 is damaged by a signal from the terminal device 300. In addition, the information stored in the cassette built-in storage unit 121 is read (step 702). The cassette checker 310 transmits information read from the cassette built-in storage unit 121 to the terminal device 300. At this time, the information read by the storage unit 311 of the cassette checker 310 may be stored.

  Next, based on the received information, the terminal device 300 determines whether or not inspection is necessary using the inspection necessity determination unit 308 of the control unit 302. First, it is determined whether or not the accumulated operation time exceeds a threshold value that requires inspection (step 703). If the threshold value is exceeded, it is determined that there is a cassette prediction abnormality as a check (step 709). If not exceeded, it is then determined whether or not the cumulative number of bills fed out exceeds the number that can be predicted (step 704).

  When the number of sheets that can be predicted is not reached, it is determined that there is no abnormal cassette prediction (step 705). When the number of sheets that can be predicted is reached, it is determined whether or not the feed retry ratio indicating the feed retry frequency exceeds a threshold value (step 708), and if it exceeds, it is determined that there is a cassette prediction abnormality (step 709). . On the other hand, if not exceeded, it is determined that there is no cassette prediction abnormality (step 705).

  Finally, the control unit 302 of the terminal device 300 displays or prints the determined result on the computer 300 (step 706). FIG. 9 shows an example of displaying the check result of the cassette 120 and the result of the operating state, and FIG. 10 shows an example of displaying the check result of the cassette 120 and the operating state of the automatic teller machine 10 in which the cassette was operated. .

  The screen shown in FIG. 10 is displayed when it is detected that the ATM information button shown in FIG. 9 is pressed by an attendant, and the cassette information button shown in FIG. 10 is detected when it is pressed by an attendant. The screen of FIG. 9 is displayed. Further, by detecting that the banknote information button shown in FIG. 9 and FIG. 10 is pressed by an attendant, the determination of whether or not the banknote is inspected is displayed. Further, not only the necessity of inspection may be displayed, but the remaining time until replacement may be displayed.

  Finally, the cassette checker 300 waits until the cassette 120 is withdrawn from the cassette checker 300, and when the withdrawal of the cassette 120 is detected, the prediction process ends. (Step 707) As a result of the test operation (test operation for the sensor 321 and the drive unit 322) as to whether or not the cassette 120 is damaged, it is determined that the cassette is abnormal regardless of the prediction result. You will handle it.

  Moreover, when performing inspection prediction other than the cassette 120, it estimates using the operation | movement log | history and fault information shown in FIG. 6 or FIG. In that case, it may be determined by a threshold value in the same manner as in Step 704 or Step 708. At this time, a threshold value for determination may be determined in advance or may be set as appropriate.

  In the present embodiment, information necessary for the sign of inspection is stored in the storage unit built in the cassette 120 in the automatic teller machine 10, so that the operation information is used together with the inspection operation result of the cassette checker 300. Thus, the accuracy of the failure check of the cassette 120 can be improved. In addition, the information is taken out from the cassette 120 at the cash center, and the operation state of the automatic teller machine 10 is judged, so that the inspection work is predicted not at regular intervals but at a necessary timing, and the operation is performed promptly or systematically. Life prediction and failure prediction can be performed for the purpose of performing efficient maintenance according to the situation.

[Modification]
In the first embodiment, a method for determining the information in the read cassette 120 by the terminal device 300 is shown as an example. The result may be stored in the cassette built-in storage unit 121 and read by the cassette checker 310 and displayed on the terminal device 300. In this case, it can be seen that the cassette 120 has failed between the cassette checker 310 and the automatic teller machine 10, and the management of the cassette 120 can be performed in more detail.

  Further, for the purpose of quickly collecting information from many cassettes 120 at the cash center, a configuration in which a plurality of cassette checkers 310 are connected to the terminal device 300 as shown in FIG. By adopting such a configuration, it can be realized in a smaller space than installing the terminal device 300 for each cassette checker 310.

  In addition, in a server (not shown) that separately connects information collected from the cassette checker 310 installed in a remote cash center through a network, the cassette 120, the banknote unit 11, or the automated teller machine 10 can be used for a plurality of minutes or the past. It is also possible to configure a system that aggregates and comprehensively judges and instructs and plans inspections. In this case, since information on the cassette checker 310 installed in a plurality of cash centers can be acquired, more devices can be managed efficiently.

  In addition, as shown in FIG. 12, it has a function as a master machine that receives information of a specific cassette checker 310, integrates and handles it, and is a slave machine whose main purpose is to collect and transmit information through a network. By providing a function, it is possible to construct an information linkage system that integrates cassette checkers 310 installed at a plurality of locations without constructing a large-scale information system such as a server. By connecting a plurality of cassette checkers 310 as shown in FIG. 10 to each terminal device (300, 313, 323) of FIG. 12, a system capable of processing many cassettes in parallel can be constructed.

  In addition, this invention is not limited to an above-described Example, Various modifications are included. For example, the above-described embodiments have been described in detail for easy understanding of the present invention, and are not necessarily limited to those having all the configurations described. Further, a part of the configuration of one embodiment can be replaced with the configuration of another embodiment, and the configuration of another embodiment can be added to the configuration of one embodiment. Further, it is possible to add, delete, and replace other configurations for a part of the configuration of each embodiment. Moreover, you may implement | achieve part or all of each said structure, a function, a process part, a process means, etc. with a hardware. Each of the above-described configurations, functions, and the like may be realized by software by interpreting and executing a program that realizes each function by the processor.

  Information such as programs, tables, and files for realizing each function is stored in a recording device such as a memory, a hard disk, an SSD (Solid State Drive), or a recording medium such as an IC (Integrated Circuit) card, an SD card, or a DVD. be able to. Further, the control lines and information lines indicate what is considered necessary for the explanation, and not all the control lines and information lines on the product are necessarily shown. Actually, it may be considered that almost all the components are connected to each other.

DESCRIPTION OF SYMBOLS 10 ... Automatic cash transaction apparatus, 120 ... Cassette, 121 ... Cassette built-in storage part, 300 ... Terminal device, 308 ... Inspection necessity judgment part, 310 ... Cassette checker, 400, 500, 600 ... Information (check necessity judgment information)

Claims (5)

A connecting portion for connecting a cassette having a storage portion for storing banknotes, a sensor, a drive portion, and a cassette storage portion;
A storage unit for storing information;
A control unit for inspecting the operation of the sensor and the drive unit connected to the connection unit and storing the result of the inspection and the information read from the cassette storage unit in the storage unit;
The information read from the cassette storage unit includes inspection necessity determination information for determining whether inspection is necessary,
The control unit includes an inspection necessity determination unit that determines whether inspection is necessary based on the inspection necessity determination information,
A display unit for displaying a result of the inspection and a determination result by the inspection necessity determination unit;
The inspection necessity judgment information is information for judging whether or not the banknote part for carrying and distinguishing the banknotes stored in the storage part is mounted, or information on an automatic transaction apparatus equipped with the banknote part. Information for determining whether inspection is necessary,
Information for determining whether or not the banknote part needs to be inspected includes the serial number of the banknote part and the operation history of the banknote part,
Information for determining check necessity of automatic teller machine equipped with the paper money unit, viewed including the operation history of the portion other than the bill portion of the serial number of the automatic transaction apparatus, and said automatic transaction apparatus,
The check necessity determination unit determines whether or not the banknote part needs to be checked based on information for determining whether or not the banknote part needs to be checked, or determines whether or not the automatic transaction apparatus needs to be checked. Based on the information of
The serial number of the banknote part and the necessity of inspection, or the serial number of the automatic transaction apparatus and the necessity of inspection are displayed on the display unit as a determination result by the inspection necessity determination unit. Inspection equipment. The inspection apparatus according to claim 1,
A communication unit connected to a plurality of the inspection devices via a network, and stores the results of the inspection received from the plurality of inspection devices via the communication unit or the information read from the cassette storage unit in the storage unit An inspection apparatus characterized by: Result of the inspection by inspecting the operation of the sensor and the drive unit of the cassette connected to the connection unit, the connection unit connected to the cassette having the storage unit storing the banknote, the sensor, the drive unit, and the cassette storage unit And a first control unit for transmitting information read from the cassette storage unit,
An interface unit that receives the inspection result transmitted from the first control unit and information read from the cassette storage unit, a storage unit that stores information received by the interface unit, and a cassette storage unit A terminal unit including a display unit for displaying information and a second control unit for controlling each unit,
The cassette is mounted on an automatic transaction apparatus having a banknote part that feeds and conveys banknotes in the storage part,
The automatic transaction apparatus includes a third control unit that stores information on whether or not the automatic transaction apparatus or the banknote is inspected in the cassette storage unit at a predetermined timing,
The automatic transaction apparatus or the banknote part check necessity judgment information,
I viewed including the banknote part serial number, and operation history or serial number of the automatic teller machine, and operating history of the portion other than the bill portion of the automatic transaction apparatus,
The second control unit determines whether or not the cassette needs to be checked and whether or not the banknote part needs to be checked or whether or not the automatic transaction apparatus needs to check other than the banknote part based on the check necessity determination information. And
An inspection system for displaying the necessity of inspection of the cassette, the serial number of the banknote part and necessity of inspection, or the serial number of the automatic transaction apparatus and necessity of inspection. The inspection system according to claim 3,
The terminal device is connected to a plurality of the inspection devices. The inspection system according to claim 3,
The terminal device and the inspection device are each connected to one or a plurality of the terminal devices or the inspection device.

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