KR20240011032A - Method of resetting ATM based on error code information - Google Patents

Abstract

The present invention relates to a method for initializing an automated financial device based on failure information. More specifically, when a failure occurs in an automated financial appliance and the device needs to be initialized, the transaction information at the time of the failure is checked, and the transaction information at the time of the failure occurs. By identifying the transfer path of the media and selectively initializing only the units located on the identified transfer path, the reset time required to initialize each individual unit is effectively shortened, thereby increasing the operating efficiency of automated financial machines. At the same time, by omitting the unnecessary initialization process for units unrelated to the transaction process in which a failure occurs, the wear and tear of individual units due to repetitive initialization operations is minimized, thereby effectively extending the device lifespan of automated financial machines based on fault information. This is about how to initialize a financial automation device.

Description

Method of resetting a financial automation device based on error information {Method of resetting ATM based on error code information}

The present invention relates to a method for initializing an automated financial device based on failure information. More specifically, when a failure occurs in an automated financial appliance and the device needs to be initialized, the transaction information at the time of the failure is checked, and the transaction information at the time of the failure occurs. By identifying the transfer path of the media and selectively initializing only the units located on the identified transfer path, the reset time required to initialize each individual unit is effectively shortened, thereby increasing the operating efficiency of automated financial machines. At the same time, by omitting the unnecessary initialization process for units unrelated to the transaction process in which a failure occurs, the wear and tear of individual units due to repetitive initialization operations is minimized, thereby effectively extending the device lifespan of automated financial machines based on fault information. This is about how to initialize a financial automation device.

An Automated Teller Machine (ATM) is an automated device used by financial institutions to support users in conducting non-face-to-face financial transactions. It completes user authentication through the user's card, bankbook, or mobile phone to allow deposits or withdrawals, etc. Carry out financial transactions.

Typically, automated financial devices include a display that provides a financial transaction screen to customers, a card processing unit, a customer receiving unit that receives media from customers or provides it to customers, a return unit that returns media within the automated financial device, and a device that detects and detects media. Various units, such as a sensor unit for discrimination and a cassette for storing media, are provided, and their operation is controlled by the operation commands of the main CPU that controls each unit. At this time, when the user requests a financial transaction through an automated financial machine, The main CPU transmits an operation command to each unit of the financial automation device, and each unit that receives the operation command operates according to the transmitted operation command to perform the financial transaction requested by the customer.

However, as explained earlier, as various individual units are connected to each other in financial automation devices, and the internal structure of the device is complex, various factors such as media jams or malfunctions of some units during financial transactions may cause the device to fail. Failures often occur internally.

In this way, when a failure occurs in the financial automation device and the operation of the device is stopped, all units in the financial automation device are initialized, that is, to the initial operating state, as described in Korean Patent Publication No. 10-2011-0079266, etc. It is configured to reset and retrieve media that was returned along the return route instead of being stored in the customer receiving department or cassette.

However, such device failures occur very frequently in financial automation devices, and if all units that make up the device are initialized every time a device failure occurs, the time required to recover from the failure increases, reducing operational efficiency and simultaneously There is a problem that if all individual units are initialized every time an occurrence occurs, damage to individual units due to wear, etc. may accelerate due to unnecessary repetition of initialization operations.

1. Republic of Korea Patent Publication No. 10-2011-0079266 (Publication date: July 7, 2011) “Method of initializing financial automation equipment”

The present invention is intended to solve the above-mentioned problems. In the present invention, when a failure occurs in an automated financial instrument and the device needs to be initialized, the transaction information at the time of the failure is confirmed and the media transfer path during the transaction process when the failure occurs. By identifying and selectively initializing only the units that are elevated on the identified transfer path, the reset time required to initialize each individual unit is effectively shortened, thereby increasing the operational efficiency of automated financial machines and preventing transactions in which errors occur. A financial automation device initialization method based on fault information that can effectively extend the life of a financial automation device by minimizing wear and tear on individual units due to repetitive initialization operations by omitting unnecessary initialization processes for units unrelated to the process. The purpose is to provide.

As a technical idea for achieving the above-mentioned object, the present invention provides a method for initializing a financial automation device when a failure occurs in the main CPU of the financial automation device, including the steps of checking financial transaction information at the time of the failure; Identifying a media transfer path in the financial transaction process from the confirmed financial transaction information; and performing initialization on each individual unit existing on the identified media transport path, wherein an initialization process for individual units unrelated to the media transport path when a failure occurs is performed. Provides a method of initializing a financial automation device based on fault information, which is configured to be omitted.

The method of initializing a financial automation device based on failure information according to the present invention is, when a failure of the financial automation device is detected, the media transfer path in the transaction is identified based on the transaction information at the time of the failure, and the transfer path of the media is determined. It is configured to selectively initialize only the units placed on the machine, effectively shortening the reset time required to initialize each individual unit, effectively reducing the waiting time of customers for subsequent transactions after a transaction in which a failure occurs, enabling the automatic financial device to operate. It has the effect of increasing operational efficiency.

In addition, the method of initializing a financial automation device based on failure information according to the present invention omits initialization for units unrelated to the transaction in which a failure occurs in the initialization process of the financial automation device, thereby reducing the risk of individual units due to unnecessary repetition of initialization. By minimizing wear and tear, the lifespan of financial automation equipment can be effectively extended.

Figure 1 is a flow chart to explain the initialization process of the automated financial machine according to the present invention.
Figures 2 and 3 are diagrams to explain a case in which the automatic financial machine initialization method based on failure information according to the present invention is applied when a failure occurs in the automated financial machine.

The present invention can make various changes and take various forms. Specific embodiments of the present invention will be described in detail below with reference to the attached drawings. However, the present invention is described below without departing from the gist of the present invention. It is not limited to the examples.

Figure 1 is a flow chart to explain the initialization process of the automated financial machine according to the present invention.

As explained earlier, looking at the financial transaction process that occurs through an automated financial device, when a user who has completed authentication through a card, bankbook, etc. requests a financial transaction such as withdrawal or deposit through the user interface mounted on the automated financial device, , the main CPU transmits operation commands to the units required for the financial transaction, and each unit operates according to the transmitted operation commands to complete the financial transaction requested by the customer.

Looking at the initialization process of the financial automation device according to the present invention when a failure of the financial automation device occurs through the drawing, when the main CPU of the financial automation device detects that a failure has occurred in the financial automation device (S100), the main CPU is installed in the financial automation device. At the same time as notifying the fact that a failure has occurred through a display, all media on the return route are retrieved, transaction information at the time of failure occurrence is confirmed (S200), and the media transfer path during the transaction process in which the failure occurs is identified (S300). ), selectively detects and initializes only the units involved in the transfer of the relevant medium (S400), and then returns to the user standby state (S500).

In other words, when the main CPU of the financial automation device detects the occurrence of a device failure due to a media jam or an operation error in some units (S100), it notifies the fact of the failure through the display screen and The financial transaction is stopped by collecting the media and storing it in a separate collection department or returning it through the customer collection department, and confirming the information on the financial transaction that was being performed at the time the error occurred (S200) to determine the financial transaction process in which the error occurred. By identifying the media transport path (S300) and selectively detecting and initializing only the units on the media transport path involved in the financial transaction (S400), each individual unit on the media path of the transaction in which an error occurred It is configured to reset the units to their initial operational state and return to the user standby state (S500) for subsequent transactions.

At this time, the financial transaction information confirmed through the main CPU may include information such as the type of financial transaction in which an error occurred and the media transfer path during the transaction process. By applying this type of initialization routine, the present invention If initialization is necessary due to a device failure in an automated device, the information on the transaction that was being performed at the time the failure occurred is checked to determine the flow of the medium in the transaction in which the failure occurred, and only the units driven on the transfer path of the relevant medium are selectively selected. By omitting the initialization process of other individual units unrelated to the transaction process, the reset time required for initialization of each individual unit is effectively shortened and the waiting time of customers for subsequent transactions is reduced, thereby enabling the operation of automated financial equipment. It has the advantage of increasing efficiency.

Figures 2 and 3 are diagrams to explain a case in which the automatic financial machine initialization method based on failure information according to the present invention is applied when a failure occurs in the automated financial machine.

FIG. 2 is a diagram showing an example in which the method of initializing a financial automation device of the present invention is applied when a failure occurs during the media deposit counting process, and FIG. 3 is a diagram showing an example when a failure occurs during the media withdrawal process.

As shown in Figure 2, when a customer using the automated financial device 100 requests a deposit through the user interface, when the customer inputs the media into the customer receipt unit 110, the media entered into the customer receipt unit 110 The media passes through the identification unit 130 along the return path 120, and according to the media identification results, the media determined to be abnormal are returned to the customer through the customer receiving unit 110, and the media determined to be normal are temporarily suspended. A process of counting deposits transferred to the holding unit 140 is performed.

During this deposit counting process, if a device malfunction occurs due to an operation error in some units, etc., and the main CPU (not shown) of the financial automation device detects the malfunction, the main CPU notifies the fact of the malfunction through the display screen and returns the product. All media on the furnace 120 are retrieved, the media input by the customer is returned through the customer receiving unit 110, and the financial transaction is stopped.

Afterwards, the main CPU of the financial automation device 100 checks the information on the deposit transaction that was being performed at the time the failure occurred, and based on the confirmed deposit transaction information, as indicated by the red solid line in FIG. 2, the corresponding transaction Identify the media transfer path in the process.

When the media transfer path is identified through the above-described process, the main CPU operates each individual unit placed on the identified media transport path, that is, the customer receiving unit 110, the discrimination unit 130, and the temporary holding unit 140. ) is selectively initialized, and the unnecessary initialization process for the remaining individual units unrelated to the transaction process in which other errors occur, that is, the bill cassette 150 and reject box 160 for each denomination, is omitted.

At this time, in the process of selective initialization of individual units, individual unit modules (not shown) provided on the medium transport path, such as gates on the media transport path, media detection sensors, and media delivery devices, may also be initialized.

Subsequently, after the initialization of the above-mentioned individual units is completed, if each unit is operating normally and it is determined that there is no media floating on the return path, the main CPU switches the automated teller machine to a user standby state for subsequent transactions.

In other words, the initialization method of the automated financial machine according to the present invention selectively initializes only individual units on the media transfer path involved in the transfer of the medium in the transaction in which the failure occurred, based on information on the transaction in which the failure occurred, and is different from the transaction in question. It is configured to omit unnecessary initialization for each individual unit that was operating normally, thereby minimizing wear and tear on individual units due to repetitive initialization operations, effectively extending the device life of the automated financial machine.

Meanwhile, as shown in FIG. 3, the withdrawal process in the automated financial machine 100 is such that when a customer using the automated financial machine 100 requests withdrawal through the user interface, the money is placed in the bill cassette 150 divided by each denomination. The loaded media is delivered from the cassette 150 and transferred along the conveyance path 120 through the discrimination unit 130 to the customer receiving unit 110.

If a device failure occurs during the withdrawal process of such media and the main CPU of the financial automation device 100 detects the failure, the main CPU informs the user of the fact that the failure has occurred through the display screen, stops the financial transaction, and then returns to the return route ( 120) All media on the device are recovered and collected into a separately provided collection unit (not shown) or banknote cassette 150 in the device, and the transfer path of the media is identified through withdrawal transaction information at the time of failure, and the identified Initialization is performed for each individual unit placed on the media transfer path.

At this time, as shown in FIG. 3, in the withdrawal transaction process, if it is confirmed that only media is supplied from the C1 bill cassette 151, the main CPU performs the corresponding withdrawal transaction as indicated by the blue solid line in FIG. It is configured to determine the media transfer path in the media transfer path and perform initialization only for the customer receiving unit 110, identification unit 130, and C1 bill cassette 151 on the media transport path, and other C2 bill cassettes ( 152), the initialization process for other units such as the C3 bill cassette 153 and the reject box 160 is omitted.

In addition, as previously described in FIG. 2, in the process of selective initialization of individual units, individual unit modules provided on the medium transport path, such as gates on the media transport path, media detection sensors, and media delivery devices, will also be initialized. Of course it is possible.

Subsequently, when the initialization of each unit is completed and each unit is operating normally and it is determined that there is no media floating on the return path, the main CPU switches the automated teller machine to a user standby state for subsequent transactions.

Through this configuration, the method of initializing a financial automation device based on failure information according to the present invention allows the fact that a failure has occurred through a display provided in the financial automation device when a device failure is detected in the main CPU of the financial automation device. After notifying and recovering all media on the return route and stopping the financial transaction, check the transaction information at the time of the device failure, identify the media transfer path during the financial transaction process in which the failure occurred, and determine the transaction process in which the failure occurred. By selectively detecting and initializing only individual units placed on the media transfer path, the reset time required to initialize each individual unit is effectively shortened, thereby reducing the waiting time for customers in subsequent transactions after a transaction in which an error occurs. In addition to increasing the operating efficiency of financial automation devices, the lifespan of financial automation devices can be effectively extended by minimizing wear and tear on individual units due to repetitive initialization operations.

The present invention described above is not limited to the above-described embodiments and the accompanying drawings, and it is known in the technical field to which the present invention pertains that various substitutions, modifications, and changes are possible without departing from the technical spirit of the present invention. It will be obvious to those who have the knowledge.

100: Financial automation device 110: Customer receipt department
120: Return path 130: Differentiation unit
140: Temporary storage unit 150, 151, 152, 153: Banknote cassette
160: reject box

Claims (4)

In the main CPU of the financial automation device, in the event of a failure, a method of initializing the financial automation device,
Confirming financial transaction information at the time of failure;
Identifying a media transfer path in the financial transaction process from the confirmed financial transaction information; and
performing initialization on each individual unit existing on the identified medium transport path;
It consists of:
A method of initializing a financial automation device based on failure information, characterized in that it is configured to omit the initialization process for individual units unrelated to the media transfer path when a failure occurs.
According to clause 1,
The main CPU is,
If a failure of an automated financial device is detected during the financial transaction process,
A screen informing you of the occurrence of a failure is output through the display provided in the automated financial machine.
After collecting all media on the return route and stopping the financial transaction,
A method of initializing a financial automated device based on failure information, characterized in that the financial automated device is initialized.
According to clause 1,
In the step of initializing the individual units,
Finance based on failure information, characterized in that initializing all individual units including gates, detection sensors, and media delivery devices provided on the conveyance path, including the identification unit and banknote cassette present on the medium conveyance path. How to initialize automatic devices.
According to clause 1,
The main CPU is,
A method of initializing a financial automated machine based on failure information, characterized in that after initialization of the individual units is performed, the automated financial machine is switched to a user standby state.