JP4507713B2 - Automatic transaction apparatus and automatic transaction system - Google Patents

Description

  The present invention relates to an automatic transaction apparatus and an automatic transaction system having a bill handling unit installed in a financial institution or the like.

A banknote handling apparatus provided in a conventional automatic transaction apparatus or the like can switch a banknote transport speed to a plurality of the gaps of each roller constituting a banknote transport path by a transport speed switched to a low speed when the banknote handling apparatus is shipped. In operation at a financial institution after shipment, banknotes such as deposits and withdrawals are processed by transporting banknotes at a transport speed switched to high speed using a gap adjusted at the time of shipment (for example, patents) Reference 1).
JP-A-6-52397 (mainly, page 5 paragraph 0030-paragraph 0037, FIG. 1)

However, in the above-described conventional technology, when operating at a financial institution or the like, banknotes are processed with the transport speed switched to a high speed. Trouble may occur, and there is a problem that the automatic transaction apparatus cannot be operated smoothly.
Further, when a failure occurs at night or the like when a person in charge of maintenance of the automatic transaction apparatus is absent, there is a problem that the customer's convenience is lowered because the transaction with the customer must be stopped.

  The present invention has been made to solve the above-described problems, and an object of the present invention is to provide means capable of smoothly operating an automatic transaction apparatus.

In order to solve the above-mentioned problem, the present invention provides an automatic transaction apparatus having a banknote handling unit capable of switching a plurality of banknote transport speeds, wherein the automatic transaction apparatus operates a banknote handled by the banknote handling unit. The operation information storage means for storing the accumulated number of operations and the operation start date of the banknote handling unit, the remaining life determination reference value for determining the remaining life, and the lifetime of the banknote handling unit Determination criteria storage means for storing the number of times the life operation has been performed , date and time recognition means for recognizing the current date and time including date, the recognized current date and time, and the operation start date read from the operation information database An average period of operation for calculating the average number of operations in a unit period is calculated from the elapsed period calculation means for calculating the elapsed period based on the day, the cumulative number of operations read from the operation information database, and the elapsed period. And operating frequency calculation means, a remaining life calculation means for calculating the criterion stored divided by the residual life difference in the average number of operations of said cumulative operation times and the read lifetime number of operations from the means, remaining life of the calculated And a remaining speed determination reference value read from the determination reference storage means, and when the remaining life is less than the remaining life determination reference value, a conveyance speed switching means for switching the conveyance speed of the bill handling unit to a low speed. It is characterized by providing.

  As described above, the present invention can prevent the conveyance trouble accompanying the conveyance of banknotes by switching the conveyance speed of the banknotes to a low speed due to the remaining life of the automatic transaction apparatus. The effect that smooth operation can be achieved is obtained.

  Embodiments of an automatic transaction apparatus and an automatic transaction system according to the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram illustrating an automatic teller machine according to the first embodiment, and FIG. 2 is a block diagram illustrating a banknote handling unit according to the first embodiment.
In FIG. 1, 1 is an automatic teller machine as an automatic transaction apparatus, which is installed in a bank or other financial institution, a post office, a convenience store (such as a financial institution), or a post office. Automatically conduct cash transactions with customers.

2 is a host computer as a host device installed in a center such as a financial institution, and is connected to an automatic teller machine 1 installed in a store via a communication line 3 such as a dedicated line or a telephone line. The customer account is managed by holding customer information such as the account number of the customer account, its PIN, and the account balance.
Reference numeral 4 denotes a main control unit of the automatic teller machine 1, which is connected to the host computer 2 through the communication line 3 by the communication unit 5, and controls each part in the automatic teller machine 1 to execute transaction processing and the like. In addition, it controls data communication and the like.

The communication unit 5 connects the main control unit 4 and the communication line 3 outside the automatic teller machine 1 and the like so that they can communicate with each other by its communication language conversion function, and also has a transmission path and the like depending on the destination of the communication data. It has a function to control.
A storage unit 6 has a function of storing a program executed by the main control unit 4, various data used for the program, a processing result by the main control unit 4, and the like.

Reference numeral 7 denotes a customer operation unit, which is composed of a combination of a display screen such as an LCD and a position signal detecting means such as a touch panel. The display screen includes a transaction selection screen, various input screens, a screen for prompting the customer's treatment, etc. On the other hand, the input from the customer is received by the position signal detecting means.
A card handling unit 8 has a function of reading and writing card information recorded on a magnetic stripe of a transaction card such as an inserted customer's cash card and a function of printing a transaction statement.

A bankbook handling unit 9 has a function of reading and writing the bankbook information recorded in the magnetic stripe of the inserted customer's bankbook, and also has a function of recording transaction contents and the like in the customer's bankbook.
Reference numeral 10 denotes a banknote handling unit which has a function of receiving banknotes inserted by a customer, discriminating and counting the banknotes, storing them, discharging banknotes to be paid to the customers, and delivering them to the customers.

Reference numeral 11 denotes a coin handling unit which has a function of receiving coins inserted by a customer, discriminating and counting them, storing them, discharging coins to be paid to the customer, and delivering them to the customer.
A clock unit 12 includes a frequency generator such as a crystal oscillator and a memory storing the calendar, and counts the time based on the frequency generated by the frequency generator and the calendar based on the time elapsed by the clock function. It has a function of reading the date with reference to.

The storage unit 6 of the automatic teller machine 1 stores a business processing program having a function of executing various processing business, and is formed by each step of the main control unit 4 and the business processing program. Various functional means are formed.
Further, the storage unit 6 determines the remaining life criterion for determining the remaining life of the banknote handling unit 10 (consisting of the life operation count and the determination reference value L), and the risk of failure occurrence of the banknote handling unit 10. Risk judgment criteria (consisting of judgment reference value M), clerk absence time zone where the cashier automatic teller machine 1 is absent, operation start date and accumulation of each part in the cash dispenser 1 The operation information storage area 15 for storing the operation information of each part such as the number of operations and the failure occurrence state in the banknote handling unit 10, that is, due to the conveyance of banknotes such as double feed, chain, skew, jam, etc. Failure type (jamming, skew feeding, multi-feed, chaining, operation failure, feeding failure, etc.) such as failure (referred to as conveyance failure), failure due to mechanism such as operation failure, feeding failure, etc. (called mechanism failure) Failure information such as date and time of failure It is secured fault information storing area 16 for storing.

In FIG. 2, 21 is a banknote deposit / withdrawal port of the banknote handling part 10, and accepts the banknote which a customer throws in, and accumulate | stacks and discharges the banknote paid out to a customer.
22 is a discrimination unit, in which a plurality of denomination identification information for identifying the denominations of the banknotes that have been carried in is registered, and the banknotes fed out from the banknote deposit / withdrawal port 21 and conveyed by the conveyance paths 23a and 23b In addition to discriminating the authenticity, correctness, denomination, denomination, etc. of the banknotes to be withdrawn, the number of the banknotes is counted, and conveyance abnormal banknotes such as double feed and skew are also discriminated.

The conveyance paths 23a and 23b are conveyance paths that convey a banknote sandwiched between a pair of belts or a pair of rollers arranged opposite to each other. The conveyance paths 23a and 23b are driven by a servo motor so as to be forward and reverse, and the conveyance speed is changed by changing the drive frequency. It is configured to allow changes. The same applies to the transport paths 23c, 23d, 23e, and 23f (hereinafter collectively referred to as the transport path 23).
In addition, a passage detection sensor (not shown) is provided in each main part of the transport path 23, and the main control unit 4 monitors the transport state of the banknotes using these sensors.

Reference numerals 24a, 24b, and 24c are money type deposit / withdrawal safes, each of which stores a denomination set for each and has a function of feeding bills to be paid out to a customer to the transport path 23c.
In addition, a storage capacity detection sensor (not shown) for detecting the storage amount of the money-type input / output safe 24 in the money-type input / output safes 24a, 24b, and 24c (hereinafter collectively referred to as the money-type input / output safe 24). Is installed.

Reference numeral 25 denotes a replenishment / collection cassette, which is detachably attached to the automatic teller machine 1, for replenishing the loaded banknotes into the denomination input / output safe 24 and for recovering banknotes stored in the denomination input / output safe 24. And a replenishment reject store 26 for collecting replenishment reject banknotes that could not be stored in the denomination safe deposit 24 due to double feeding or the like.
Reference numeral 27 denotes a withdrawal reject bank, which accepts deposits but does not use them for withdrawals, that is, banknotes that are not set in the deposit / withdrawal safe 24 and correct bills that cannot be used for withdrawals and withdrawals. A withdrawal reject banknote that could not be identified by double feeding or the like is conveyed and stored.

Reference numeral 28 denotes a forgetting collection container, and the forgotten banknotes that have not been received even after a predetermined time has passed through the banknote deposit / withdrawal port 21 are transported and collected.
The operation of the above configuration will be described.
Since the operation of the transaction by the automatic teller machine 1 of this embodiment is the same as the operation of the transaction by the ordinary automatic teller machine 1, the description thereof is omitted.

Each operation | movement which the banknote handling part 10 performs in the action | operation of this transaction is demonstrated using FIG.
In the banknote handling unit 10 according to the present embodiment, the money-type depositing / unloading safe 24 includes 10,000 yen banknotes (hereinafter referred to as 10,000 tickets) in the money-type depositing / unloading safes 24a and 24b, and 1,000 yen banknote in the money-type depositing / unloading safe 24c. (Hereinafter referred to as “thousand tickets”) is set to be stored, and the replenishment collection cassette 25 is loaded with replenishment 10,000 tickets and thousand tickets, and is loaded into the automatic teller machine 1.

Moreover, the conveyance speed of the banknote of the conveyance path 23 of the banknote handling part 10 is set to the normal conveyance speed, ie, the conveyance speed set at the time of shipment.
When the customer inserts the banknote into the banknote deposit / withdrawal port 21 for depositing, the main control unit 4 detects this and feeds the inserted banknote from the banknote deposit / withdrawal port 21 and passes through the conveyance paths 23a and 23b. To the discrimination unit 22.

The discrimination unit 22 discriminates the authenticity, correctness, denomination, etc. of the conveyed banknote, and transfers the discrimination result to the main control unit 4.
When the banknote discriminated based on the discrimination result is a genuine note and a genuine note, the main control unit 4 conveys the bill from the discrimination unit 22 to the denomination safe deposit box 24 through the transport path 23c, and the bill When the banknote is a banknote, it is transported to and stored in the denomination safe deposit box 24a or 24b.

When the banknote is a 2,000-yen banknote (hereinafter referred to as 2,000 tickets), a 5,000-yen banknote (hereinafter referred to as 5,000 tickets) or a non-payable ticket, it passes through the denomination safe 24 and passes through the transport path 23e. It is conveyed to the withdrawal reject box 27 and stored.
In the case where the banknote is an abnormal banknote that cannot be used for transactions such as counterfeit or foreign banknotes, and an abnormal banknote that cannot be distinguished from denomination by double feeding or the like, the main control unit 4 uses these as deposit reject banknotes for the transport paths 23b and 23a. Is reversed and conveyed to the banknote deposit / withdrawal port 21 and returned to the customer.

In this way, the deposit operation of the banknote handling unit 10 is performed.
In the case of withdrawing the amount requested by the customer, change in transfer transaction, etc., the main control unit 4 pays out the necessary number of banknotes corresponding to the required amount from the money type deposit / withdrawal safe 24, the transport path 23c, the discrimination unit 22, It is discharged to the banknote deposit / withdrawal port 21 via the transport paths 23b and 23a and delivered to the customer.
At this time, the withdrawal reject banknote due to double feeding or the like is transported from the discrimination section 22 to the withdrawal rejection store 27 via the transport paths 23b, 23a, 23d, and 23e and stored.

Further, when there is a forgotten banknote in the banknote deposit / withdrawal port 21, it is transported to the forgotten collection container 28 via the transport paths 23a, 23b, the discrimination section 22, and the transport paths 23c, 23e and collected.
In this way, the withdrawal operation of the banknote handling unit 10 is performed.
When replenishing banknotes to the automatic teller machine 1 after the business hours of the automatic teller machine 1 or before the start of the business hours, that is, the clerk operates an unillustrated clerk operation to compensate for the lack of funds of the automatic teller machine 1 When the “replenishment” button is pressed from the job selection screen displayed on the part screen, the main control unit 4 that detects this pushes out banknotes from the attached replenishment collection cassette 25 and uses the transport paths 23a and 23b. The bills that have been conveyed to the discrimination unit 22 are conveyed to and stored in the respective denomination safes 24 by the conveyance path 23c.

  Further, when the near-end information for notifying that the stored amount detection sensor of the deposit / deposit safe 24 according to the denomination is short is issued, the main control unit 4 that has detected the near-end information notifies the replenishment collection cassette 25. The banknotes are fed out and conveyed to the discrimination unit 22 through the conveyance paths 23a and 23b, and the new banknotes of the corresponding denomination are conveyed and stored in the corresponding denomination safe deposit box 24 through the conveyance path 23c.

At this time, if the discrimination result in the discrimination unit 22 is not the corresponding denomination, it is returned to the replenishment / collection cassette 25 via the transport paths 23c, 23d, and 23f and stored again.
Further, the replenishment reject banknotes by double feeding or the like are transported to the replenishment rejection store 26 of the replenishment collection cassette 25 through the transport path 23c and collected.
Thus, the replenishment operation | movement of the banknote handling part 10 is performed.

  When the banknotes are collected from the automatic teller machine 1 after the business hours of the automatic teller machine 1 are over or before the start of the business hours, that is, an clerk operation (not shown) for the clerk to take out the banknotes from the automatic teller machine 1 When the “collection” button is pressed from the job selection screen displayed on the screen of the department, the main control unit 4 that has detected this pushes out the old and new banknotes stored in the money deposit / withdrawal safe 24 and conveys the path 23c. The banknotes stored in the withdrawal reject box 27 are fed out by the discrimination section 22 and the transport paths 23b, 23a, 23d, and 23f, and are transported by the transport paths 23e and 23c, the discrimination section 22, and the transport paths 23b, 23a, 23d, and 23f. It is conveyed to the replenishment collection cassette 25 and collected.

When the full amount information for notifying that the bill that can be stored by the storage amount detection sensor of the money type depositing / withdrawing safe 24 has no room is issued, the main control unit 4 that has detected this generates the money type loading / unloading safe 24. The bills are fed out from the paper and conveyed to the replenishment collection cassette 25 through the conveyance path 23c, the discrimination section 22, and the conveyance paths 23b, 23a, 23d, and 23f and collected.
Thus, the collection | recovery operation | movement of the banknote handling part 10 is performed.

When a failure such as a conveyance failure or a mechanism failure occurs, the main control unit 4 stores failure information such as the failure type and failure occurrence date and time in the failure information storage area 16 of the storage unit 6 in time series.
Further, at the end of each operation for handling banknotes such as a deposit operation, a withdrawal operation, a replenishment operation, and a collection operation, “1” is added to the accumulated operation count of the banknote handling unit 10 in the operation information storage area 15 each time, and the banknote handling unit. Accumulate 10 operations.

The operation of the banknote handling speed switching process of the banknote handling unit 10 performing each operation as described above will be described in the present embodiment according to the steps indicated by S using the flowchart shown in FIG.
In addition to the above, the storage unit 6 of the automatic teller machine 1 according to the present embodiment has a speed setting storage area for storing the setting of the conveyance speed of the conveyance path 23. A speed setting (referred to as high speed setting) for setting the banknote transport speed to a normal speed, that is, a high speed is stored in advance.

S1, when the business process program of the automatic teller machine 1 is started and the process is started, the main control unit 4 starts the banknote conveyance speed switching process shown below in parallel with the execution of the operation process of each operation described above. To do.
When the process is started, the main control unit 4 reads the speed setting stored in the speed setting storage area and sets the bill conveyance speed to that speed. In this embodiment, since the high speed setting is stored in the speed setting storage area, the main control unit 4 increases the drive frequency of the servo motor for driving the transport path 23, for example, in order to transport the banknote at a normal speed. The bill is conveyed in each operation as the set frequency.

On the other hand, in the banknote transport speed switching process, the main control unit 4 recognizes the current time (including year, month, day, hour, minute and second) by the clock unit 12 and periodically sets the remaining life calculation time, for example, It stands by waiting for the arrival of a predetermined time set for each week, the program branches to step S2 when it is recognized that remaining life calculation time has come. If it is not the remaining life calculation time, the process proceeds to step S4.

S2, the main control unit 4 that has recognized that the remaining life calculation time has arrived calculates the remaining life based on the cumulative number of operations of the banknote handling unit 10 and the like.
That is, the main control unit 4 reads the operation start date and cumulative operation count of the banknote handling unit 10 from the operation information storage area 15 of the storage unit 6, and the elapsed month from the difference between the recognized current date and operation start date. The number is calculated, and the average number of operations is obtained by dividing the cumulative number of operations by the number of elapsed months.

Then, the difference between the number of remaining life judgment stored in the storage unit 6 and the cumulative number of operations set as the life is obtained, and the remaining number of months is calculated by dividing this difference by the average number of operations. The remaining months are recognized as the remaining life.
When the remaining life is less than the number of months of the determination reference value L of the remaining life determination standard, the main control unit 4 that calculated the remaining life in S3 switches the bill conveyance speed to a low speed setting (referred to as a low speed setting). Therefore, the process proceeds to step S9. When the remaining life is greater than or equal to the determination reference value L, the process proceeds to step S4.

In the above case, the remaining life determination reference value L may be set by the number of operations, and the remaining life may be determined by directly comparing the difference between the number of life operations and the cumulative number of operations.
S4, the main control unit 4 waits for arrival of a failure occurrence risk calculation time that is periodically set while recognizing the current time by the clock unit 12, for example, a predetermined time set every hour When waiting and recognizing that the risk calculation time has arrived , the process branches to step S5. If it is not the risk calculation time, the process proceeds to step S7.

In S5, the main control unit 4 recognizing that the risk calculation time has arrived calculates the risk of failure occurrence based on the failure occurrence date and failure type of the failure information of the banknote handling unit 10.
That is, the main control unit 4 has a predetermined period, for example, 30 days from the date of the current date and time recognized from the failure information of the banknote handling unit 10 stored in time series in the failure information storage area of the storage unit 6. The failure information of the transport failure at the date and time until the failure occurred is read, the failure type of the read transport failure is weighted, the number of cases is added, and this is divided by the elapsed time from the date of going back to determine the failure occurrence Calculate the risk.

  In the weighting, a jam that is a failure type of the conveyance failure is “weight 3”, and a skew that is considered to be a precursor of the jam is “weight 2”. Set the double feed or chain that may be caused by roller slipping as “weight 1”, etc., and the greater the calculated risk value, the greater the risk of failure that leads to a serious situation such as transaction termination It is good to set so

S6, the main control unit 4 having calculated the risk level, when the risk level is equal to or higher than the determination reference value M of the risk level determination standard, proceeds to step S9 in order to switch the bill conveyance speed to the low speed setting. When the risk is less than the determination standard value M of the risk determination standard , the process proceeds to step S7.
S7, the main control unit 4 waits for the power supply to be cut off, and terminates the bill conveyance speed switching process and the operation process of each operation when detecting the power supply cut-off. If it is not detected that the power is shut off, the process proceeds to step S8.

S8, the main control unit 4 waits for the arrival of the attendant absent time zone stored in the storage unit 6 while recognizing the current time by the clock unit 12, and the recognized current time becomes the attendant absent time zone. When belonging, the process proceeds to step S9 in order to switch the bill conveyance speed to the low speed setting. If the current time is not in the staff absent time zone, the process returns to step S1 to continue the above standby.
In S9, the main control unit 4 that has determined the necessity of switching the bill conveyance speed to the low speed setting reads the speed setting in the speed setting storage area, and proceeds to Step S9 when the speed setting is the high speed setting. When the speed setting is the low speed setting, that is, when the speed setting has already been switched to the low speed setting, the process returns to step S1 to continue the above standby.

In step S10, the main control unit 4 that has determined that it is necessary to switch the conveyance speed to the low speed setting changes the speed setting in the speed setting storage area to the low speed setting, and switches to banknote conveyance at a low speed. The banknotes are conveyed in each operation with the drive frequency of the servo motor for driving the frequency set as the low-speed setting frequency.
Thereafter, the main control unit 4 returns to step S1 and continues the above standby.

When the main control unit 4 switches the bill conveyance speed to the low speed setting, this is displayed on the screen of a staff operation unit (not shown) or the screen of a management terminal (not shown) installed in the store. May be.
In step S6, when the low speed setting is not performed in accordance with the remaining life determination, the risk becomes less than the determination reference value M of the risk determination criterion after switching to the low speed setting by the risk determination . Sometimes, it may be switched to the high speed setting again to return the conveyance speed.

In addition, the bill conveyance speed has been described as being set in two stages. However, it is set to three or more stages, and the remaining reference life and risk criteria are set for each stage to switch the conveyance speed. May be. If a low speed setting is made in accordance with the remaining life determination, the speed setting is switched within the remaining speed setting range with the speed setting as an upper limit.
Furthermore, although the failure information storage has been described as storing failure information of all parts in time series, only the conveyance failure of the banknote handling unit 10 may be stored. Moreover, you may make it delete failure information except the said predetermined period which should be traced every day. Thereby, the storage capacity of the storage unit 6 can be reduced.

As described above, according to the present embodiment, the banknote transport speed is switched to a low speed depending on the remaining life of the automatic teller machine or the risk of the transport failure, thereby preventing the transport trouble associated with the banknote transport. It is possible to operate the automatic teller machine smoothly.
In addition, by switching the banknote transport speed to a low speed during the night time when no automatic teller machines are present, it is possible to prevent the occurrence of transport failures and improve customer convenience. .

FIG. 4 is a block diagram showing a system configuration of the second embodiment, and FIG. 5 is a block diagram showing an automatic teller machine of the second embodiment.
In addition, the same part as the said Example 1 attaches | subjects the same code | symbol, and abbreviate | omits the description.
The automatic teller machine 1 of this embodiment is connected to a host computer 2 via a communication line 3 and to a communication network 31 such as a public network shown in FIG.

The storage unit 6 of the automatic teller machine 1 has an operation information storage area 15 and a speed setting storage area similar to those in the first embodiment, and the high speed setting is stored in advance in the speed setting storage area at the time of shipment. Yes.
In the storage unit 6 of the present embodiment, the remaining life determination standard and the risk determination standard of the banknote handling unit 10 described in the first embodiment, storage of the staff absent time zone, and securing of the failure information storage area 16 are omitted. Therefore, the storage capacity of the storage unit 6 is reduced.

In FIG. 4, reference numeral 32 denotes a monitoring server installed in a central management center such as a financial institution, which supervises an automatic teller machine 1 connected to a communication network 31 and installed in a plurality of stores such as financial institutions. Monitor the operating status.
The monitoring server 32 has a timer function having the same function as that of the clock unit 12 of the automatic teller machine 1, and a server storage unit (not shown) stores the same vacant absence time zone as in the first embodiment. ing.

  A maintenance server 33 is installed in the central management center, and is connected to the communication network 31 so that the same operation information as the operation information in the operation information storage area 15 of the first embodiment is managed for each automatic teller machine 1 managed. Fault information similar to the fault information in the fault information storage area 16 of the first embodiment that is periodically acquired from the operating information database 34 to be stored and the monitoring server 32 that manages fault information transmitted from the automated teller machine 1 Is stored in the failure information database 35 for each automatic teller machine 1.

The maintenance server 33 has a timer function having the same function as that of the clock unit 12 of the automatic teller machine 1. The server storage unit (not shown) has a remaining life of the bill handling unit 10 similar to that of the first embodiment. Stores judgment criteria and risk judgment criteria.
The monitoring server 32 and the maintenance server 33 constitute the central management apparatus of this embodiment.

The central management apparatus may be installed in one place by bundling the whole country, or may be installed for each prefecture, for each city, or for a wide area including a plurality of these. In other words, the location is not limited as long as it manages a plurality of automatic teller machines 1 in an integrated manner.
Below, the banknote conveyance speed switching process of a present Example is demonstrated according to a step using the flowchart shown in FIG. The step name is SA for the automatic teller machine 1 and SK for the central management device.

  When the processing of each automatic teller machine 1 of the present embodiment is started, the main control unit 4 starts the operation processing of each operation as in the first embodiment and is stored in the speed setting storage area. The speed setting is read, and the banknote is conveyed in each operation at the speed setting (high speed setting), and the number of operations of the banknote handling unit 10 is accumulated in the operation information storage area 15 at the end of each operation as in the first embodiment. To do.

Further, when a failure occurs, the main control unit 4 transmits the failure information to the monitoring server 32 constituting the central management device via the communication network 31 each time in step SA3 described later.
In the bank transfer speed switching process of SK1, the central management device, the maintenance server 33 constituting the central management device waits for the arrival of the remaining life calculation time that is periodically set while recognizing the current time by the timer function. When waiting and recognizing that the remaining life calculation time has arrived , the process branches to step SK2. If it is not the remaining life calculation time, the process proceeds to step SK5.

The maintenance server 33, which has recognized that the SK2, the remaining life calculation time has arrived, transmits an operation information request for acquiring the operation information of each automatic teller machine 1 to the automatic teller machine 1 via the communication network 31. .
SA1, the main control unit 4 of the automatic teller machine 1 waits for reception of an operation information request from the central management apparatus, and branches to step SA2 when the operation information request is received. When the operation information request is not received, the process proceeds to step SA3.

SA2, the main control unit 4 that has received the operation information request by the communication unit 5 reads the operation information stored in the operation information storage area 15 of the storage unit 6 and returns it to the maintenance server 33 by the communication unit 5. Control goes to step SA3.
SK3, the maintenance server 33 waiting for the reply of the operation information from each automatic teller machine 1 after transmitting the operation information request receives the reply of the operation information from the automatic teller machine 1, and this is received as the operation information. The operation information of the automatic teller machine 1 stored in the database 34 is updated, and the operation start date of the banknote handling unit 10 of the received operation information and the cumulative number of operations are updated in step S2 of the first embodiment. Similar to the main control unit 4, the remaining life of the bill handling unit 10 of the automatic teller machine 1 is calculated using the remaining life determination criterion of the server storage unit (not shown).

When the remaining life is less than the determination reference value L of the remaining life determination criterion, the maintenance server 33 that has calculated the remaining life of SK5 switches the bill conveyance speed of the bill handling unit 10 of the automatic teller machine 1 to the low speed setting. Therefore, the process proceeds to step SK9. When the remaining life is equal to or greater than the determination reference value L, the process proceeds to step SK5.
SA3 On the other hand, the main control unit 4 of the automatic teller machine 1 stands by while monitoring the occurrence of a failure in the banknote handling unit 10, etc., and branches to step SA4 when the occurrence of the failure is detected. If no failure is detected, the process proceeds to step SA5.

SA4, the main control unit 4 that has detected the occurrence of the failure transmits the failure information to the monitoring server 32 via the communication network 31 by the connector B, and proceeds to step SA5.
In the SK5, the central management device, the maintenance server 33 periodically acquires the failure information of each automatic teller machine 1 received by the monitoring server 32 and stores it in the failure information database 35 in chronological order. While recognizing the current time by the timer function, it waits for the arrival of the risk calculation time set periodically, and branches to step SK6 when it is recognized that the risk calculation time has arrived. If it is not the risk calculation time, the process proceeds to step SK8.

The maintenance server 33 that has recognized that the risk calculation time has arrived, based on the failure occurrence date and failure type of the failure information of the banknote handling unit 10 of each automatic teller machine 1 in the failure information database 35. In the same manner as the main control unit 4 in step S5, the risk level of the banknote handling unit 10 of the automatic teller machine 1 is calculated using a risk level criterion of a server storage unit (not shown).
SK7, the maintenance server 33 that has calculated the risk level switches the banknote transport speed of the banknote handling unit 10 of the automatic teller machine 1 to the low speed setting when the risk level is equal to or higher than the determination reference value M of the risk determination criterion. Therefore, the process proceeds to step SK9. When the degree of risk is less than the determination reference value M , the process proceeds to step SK8.

  The SK8 and the monitoring server 32 are waiting for the arrival of an attendant absence time zone stored in a server storage unit (not shown) while recognizing the current time by the timer function, and the recognized current time is in the absence attendant time zone. , The process proceeds to step SK9 in order to switch the bill conveyance speed to the low speed setting. If the current time is not in the staff absent time zone, the process returns to step SK1 to continue the above-described standby.

SK9, the maintenance server 33 or the monitoring server 32 that has determined the necessity of switching the banknote transport speed to the low speed setting, issues a transport speed switching command for instructing the banknote handling unit 10 to set the banknote transport speed to the low speed setting. It transmits to the corresponding automatic teller machine 1 via the communication network 31.
Thereafter, the maintenance server 33 and the monitoring server 32 return to step SK1 via the connector K, and continue the standby of the central management device.

When the maintenance server 33 or the monitoring server 32 transmits a transfer speed switching command to the automatic teller machine 1, a message to that effect is displayed on the screen of the monitoring server 32 together with the identification number of the corresponding automatic teller machine 1 or the like. You may do it.
SA5, the main control unit 4 of the automatic teller machine 1 waits for reception of a transport speed switching command from the central management apparatus, and branches to step SA6 when the transport speed switching command is received. When the operation information request is not received, the process returns to step SA1 and the standby of the automatic teller machine 1 is continued.

In step SA6, the main control unit 4 that has received the transport speed switching command reads the speed setting in the speed setting storage area, and when the speed setting is the high speed setting, the process proceeds to step SA7. When the speed setting is the low speed setting, the process returns to step SA1 and the standby of the automatic teller machine 1 is continued.
SA7, the main control unit 4 having determined that it is necessary to switch the conveyance speed to the low speed setting, changes the speed setting in the speed setting storage area to the low speed setting, and also performs the conveyance of the bill in the same manner as in step S10 of the first embodiment. The speed is switched to the low speed setting and the process returns to step SA1 via the connector A, and the automatic teller machine 1 is kept on standby.

In addition, the operation | movement of the banknote conveyance speed switching process of a present Example complete | finishes each process by interruption | blocking of the power supply of each server of the central management apparatus, and the automatic teller machine 1. FIG.
The operation information returned in step SA2 has been described as the operation information similar to that in the first embodiment. However, the operation information stored in the automatic teller machine 1 is cleared after the operation information is transmitted, and the accumulated number of operations is The maintenance server 33 may perform the operation by adding the received operation count to the cumulative operation count stored in the operation information database 34. The operation start date may be registered in advance in the operation information database 34 of the maintenance server 33.

  As described above, in the present embodiment, in addition to the effects of the first embodiment, the central management apparatus controls the banknote transport speed setting of the automatic teller machine. It is possible to reduce the storage capacity of the automatic teller machine's storage unit, and to change the remaining life and risk judgment criteria and calculation method only with the central management device, improving the mobility of the automatic transaction system be able to.

In each of the above-described embodiments, it has been described that the failure type used for calculating the risk level is jam, skew feeding, double feed, etc., but only the suspension failure that accompanies the suspension of transactions, such as severe jam, is targeted. The risk may be calculated by weighting.
In addition, the operation start date shown in each of the above examples is the date of manufacture when the banknote handling unit was manufactured, the date of installation when the banknote handling unit was installed in the automatic teller machine, and the automatic teller machine. If the date is the start date when the banknote handling unit is first turned on, the start date when the automated teller machine is installed in the store, and the start date of operation is any date May be a day. In short, it is only necessary that the financial institution operating the automatic teller machine is suitable for representing the life. In this case, the main control unit may detect the energization date and the operation start date and automatically store them in the operation information storage area.

Furthermore, the periodic remaining life calculation time has been described as one week and the risk calculation time as one hour, and the predetermined period to be traced at that time is 30 days. However, these setting periods are not limited to the above. What is necessary is just to set suitably according to the actual conditions, such as.
In each of the above embodiments, the automatic transaction apparatus has been described as an automatic teller machine. However, the automatic transaction apparatus is not limited to an automatic teller machine, and may be an automatic transaction apparatus having a bill handling unit such as an unmanned contract machine or an automatic ticket vending machine. Any effect can be obtained by applying the present invention.

The block diagram which shows the automatic teller machine of Example 1 The block diagram which shows the banknote handling part of Example 1. The flowchart which shows the banknote conveyance speed switching process of Example 1. 6 is a block diagram illustrating a system configuration of Embodiment 2. FIG. The block diagram which shows the automatic teller machine of Example 2 The flowchart which shows the banknote conveyance speed switching process of Example 2.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Cash dispenser 2 Host computer 3 Communication line 4 Main control part 5 Communication part 6 Storage part 7 Customer operation part 8 Card handling part 9 Passbook handling part 10 Banknote handling part 11 Coin handling part 12 Clock part 15 Operating information storage area 16 Failure information storage area 21 Banknote deposit / withdrawal port 22 Discrimination unit 23a, 23b, 23c, 23d, 23e, 23f Transport path 24a, 24b, 24c Money-type deposit / withdrawal safe 25 Replenishment collection cassette 26 Replenishment rejection warehouse 27 Discharge rejection warehouse 31 Communication network 32 Monitoring server 33 Maintenance server 34 Operation information database 35 Fault information database

Claims (6)

In an automatic transaction apparatus having a banknote handling unit capable of switching the conveyance speed of banknotes to a plurality,
The automatic transaction apparatus is
An operation information storage means for storing a cumulative operation number of times that the banknote handling unit has handled the banknote and an operation start date of the banknote handling unit ;
A criterion storage means for storing a remaining life criterion value for determining the remaining life and the number of life operations set as the lifetime of the bill handling unit ;
A date and time recognition means for recognizing the current date and time including date,
An elapsed period calculating means for calculating an elapsed period based on the recognized current date and the operation start date read from the operation information database;
An average operation number calculating means for calculating an average operation number in a unit period based on the accumulated operation number read from the operation information database and the elapsed period;
A remaining life calculating means for calculating a remaining life by dividing the difference between the number of life operations read from the determination criterion storage means and the cumulative number of operations by the average number of operations;
Conveyance that compares the calculated remaining life with the remaining life determination reference value read from the determination reference storage means and switches the bill handling portion to a lower speed when the remaining life is less than the remaining life determination reference value An automatic transaction apparatus comprising speed switching means. In an automatic transaction apparatus having a banknote handling unit capable of switching the conveyance speed of banknotes to a plurality,
The automatic transaction apparatus is
Failure information storage means for storing failure information of the banknote handling unit;
A criterion storage means for storing a risk criterion value for determining the risk of failure occurrence;
A risk level calculation unit that calculates a risk level of a failure occurrence by weighting the failure type based on the failure type and the failure occurrence date and time read from the failure information storage unit;
Conveyance that compares the calculated risk with the risk determination reference value read from the determination reference storage means and switches the transport speed of the bill handling unit to a low speed when the risk is equal to or greater than the risk determination reference value An automatic transaction apparatus comprising speed switching means. In claim 2,
The automatic transaction apparatus is
When the conveyance speed of the banknote handling unit is switched to a low speed, when the risk is less than the risk determination reference value when the risk is compared with the risk determination reference value, the banknote An automatic transaction apparatus comprising transport speed return means for returning the transport speed of the handling section to a high speed. An automatic transaction system in which an automatic transaction apparatus having a banknote handling unit capable of switching a plurality of banknote conveyance speeds and a central management apparatus that manages the automatic transaction apparatus are connected via a network,
The central management device is:
An operation information database for acquiring the accumulated operation number of times when the banknote handling unit has handled banknotes from the automatic transaction apparatus and the operation start date of the banknote handling unit and storing them;
A criterion storage means for storing a remaining life criterion value for determining the remaining life and the number of life operations set as the lifetime of the bill handling unit ;
A date and time recognition means for recognizing the current date and time including date,
An elapsed period calculating means for calculating an elapsed period based on the recognized current date and the operation start date read from the operation information database;
An average operation number calculating means for calculating an average operation number in a unit period based on the accumulated operation number read from the operation information database and the elapsed period;
A remaining life calculating means for calculating a remaining life by dividing a difference between the number of life operations read from the determination criterion storage means and the cumulative number of operations by the average number of operations;
The calculated remaining life is compared with the remaining life determination reference value read from the determination reference storage means, and when the remaining life is less than the remaining life determination reference value, the conveyance speed of the bill handling unit is set to the automatic transaction apparatus. A transmission means for transmitting a conveyance speed switching command for switching to a low speed,
The automatic transaction apparatus is
An automatic transaction system comprising transport speed switching means for switching the transport speed of the bill handling unit to a low speed based on the transport speed switching command when the transport speed switching command is received. An automatic transaction system in which an automatic transaction apparatus having a banknote handling unit capable of switching a plurality of banknote conveyance speeds and a central management apparatus that manages the automatic transaction apparatus are connected via a network,
The central management device is:
A failure information database for acquiring failure information of the banknote handling unit from the automatic transaction apparatus and storing it,
A criterion storage means for storing a risk criterion value for determining the risk of failure occurrence;
A risk level calculating means for weighting the fault type based on the fault type and the fault occurrence date and time read from the fault information database and calculating a risk level of the fault occurrence;
The calculated risk degree is compared with the risk judgment reference value read from the judgment reference storage means, and when the risk is equal to or higher than the risk judgment reference value, the conveyance speed of the banknote handling unit is set to the automatic transaction apparatus. A transmission means for transmitting a conveyance speed switching command for switching to a low speed,
The automatic transaction apparatus is
An automatic transaction system comprising transport speed switching means for switching the transport speed of the bill handling unit to a low speed based on the transport speed switching command when the transport speed switching command is received. In claim 4,
The central management device is:
When the conveyance speed of the banknote handling unit is switched to a low speed, when the risk is less than the risk determination reference value when the risk is compared with the risk determination reference value, the banknote A transmission means for transmitting a conveyance speed return command for returning the conveyance speed of the handling unit to a high speed;
The automatic transaction apparatus is
An automatic transaction system comprising transport speed return means for returning the transport speed of the bill handling unit to a high speed based on the transport speed return command when the transport speed return command is received.

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