JP5178012B2 - Automatic transaction equipment - Google Patents

Description

The present invention relates to an automatic transaction apparatus having a cash handling equipment of the bill receiving and dispensing machine or the like incorporated in the automatic transaction apparatus an automatic teller machine or the like which is installed in a store such as a financial institution.

Generally, in a banknote depositing / dispensing machine provided in an automatic teller machine, a banknote detection sensor provided in a transport path detects a jam of a banknote by not detecting the passage of a banknote as cash in a predetermined transport time. Is going.
Moreover, when the jam of a banknote is detected, the automatic teller machine stops the operation, and resumes the operation after the staff removes the jammed banknote.

On the other hand, when the banknote jam is detected by the banknote detection time by the banknote detection sensor, for example, slipping in the transport path or temporary retention of the banknote due to the occurrence of a slight jam, Even when the passage is delayed, a paper jam may be detected.
In this case, the operation of the automatic teller machine is stopped every time a jam of the banknote is detected, and the removal of the jammed banknote by the attendant reduces the operating efficiency of the automatic teller machine and reduces the burden on the attendant. The problem of increasing arises.

  In order to solve such problems, the conventional automatic teller machine separates and feeds banknotes inserted by a customer one by one, and at the same time collects banknotes to be delivered to customers, and conveyed banknotes. Discriminating part for discriminating the authenticity, correctness, denomination, denomination, etc., denomination temporary holding plate for temporarily holding banknotes inserted by customers, banknote storage part for storing banknotes used for withdrawals and banknotes deposited A banknote depositing / dispensing machine having a withdrawal banknote storage part for storing banknotes identified as banknotes not suitable for withdrawal, and a plurality of transport paths for transporting banknotes by connecting the above-mentioned parts. The banknote does not pass between the banknote detection sensors within a predetermined transport time in the delivery path of the withdrawal banknote from the banknote storage part to the stacking part of the customer service part in the withdrawal process of the banknote depositing and dispensing machine. Detects jammed banknotes, and jams When it is detected, the conveyance of the banknotes is temporarily stopped, the conveyance path of the withdrawal banknotes is rotated in the reverse direction, the removal operation is performed, and the remaining banknotes remaining on the conveyance path are accumulated on the temporary detention plate, When the remaining banknotes are accumulated, the remaining banknotes are stored in a jam banknote storage box provided in the vicinity of each banknote storage unit, and the withdrawal process is continued again after the removal operation is completed. We are trying to automate the jam recovery process.

Further, if all of the remaining banknotes cannot be accumulated even after repeating the removal operation a predetermined number of times, the operation of the automatic teller machine is stopped and the banknotes are removed by an attendant (for example, Patent Document 1). reference.).
JP-A-5-324984 (mainly, page 5 paragraph 0038 to page 7 paragraph 0052, FIGS. 4 and 5)

  However, in the above-described conventional technology, when a jam of a banknote is detected, the transport path of the withdrawal banknote is rotated in the reverse direction, and all remaining banknotes are accumulated on the denomination temporary holding plate. Since the end of the removal operation is determined, it is difficult to determine whether or not the banknote normally passes through the conveyance path where the jam has occurred, and the withdrawal process is performed again after automatic recovery at the time of jam detection. When it is continued, a jam may occur again, which causes a problem that the operating efficiency of the banknote depositing / dispensing machine is lowered.

  In addition, when all the remaining banknotes cannot be collected, the operation of the automatic teller machine is stopped and the clerk removes the jammed banknotes. Therefore, the clerk inspects all the conveyance paths during the removal of the jammed banknotes. The removal work must be performed, the inspection range of the jam bill becomes wide, the burden on the staff increases, the removal work takes time, and the operation efficiency of the bill depositing and dispensing machine is remarkably lowered. There's a problem.

Furthermore, in the removal operation of the jam bill, there is a problem in that the height of the bill changes due to the bill remaining in the apparatus when the removal is lost.
The present invention has been made to solve the above-described problems. In the case where a jam is detected during the transport of cash, a means for reliably determining the transport state in the forward direction of the transport path at the occurrence location is provided. The purpose is to provide.

In order to solve the above problems, the present invention includes a transport path for transporting the customer unit that performs dispensing of acceptance or cash in cash, and a temporary holding portion for temporarily holding by integrating cash, cash between each section when, in an automatic transaction apparatus having a plurality of cash detection sensor for detecting passage of cash provided in the conveying path, when detecting an di catcher arm during transport of cash, detects said jam A cash detection sensor is stored, and after the detection of the jam, the cash remaining on the transport path and the cash present in each part are transported so as to pass forward through the location where the jam occurs, and during the transport of the cash cash sensor cash passes was recorded and the cash detection sensor which records the passage of the cash, if it contains a cash detection sensor detects said jam occurrence place of the jam is determined that recovered That features To.

  As a result, the present invention can reliably determine the transport state in the forward direction of the transport path at the jam occurrence location, and reliably prevent the reoccurrence of the jam at the time of re-execution of the processing after the automatic recovery at the time of jam detection. In addition, it is possible to obtain an effect that the operation efficiency of the banknote depositing / dispensing machine can be improved by reducing the opportunity for the attendant to intervene.

  Embodiments of an automatic transaction apparatus according to the present invention will be described below with reference to the drawings.

  1 is a block diagram showing an automatic teller machine of the embodiment, FIG. 2 is a schematic side view showing an internal configuration of the embodiment, FIG. 3 is a block diagram showing a control system of the banknote depositing and dispensing machine of the embodiment, and FIG. FIG. 5 is a flowchart showing jam recovery processing in the storage processing of the deposit processing according to the embodiment, and FIG. 6 is a flowchart showing jam recovery processing in the withdrawal processing of the embodiment. It is a flowchart to show.

FIG. 2 shows an example of a banknote depositing / dispensing machine in an automatic teller machine.
In FIG. 1, 1 is an automatic teller machine as an automatic transaction apparatus, which is installed in a branch of a financial institution such as a bank or a postal public corporation, a post office, a convenience store, etc., and automatically handles transactions with customers. It has the function to perform in.
Reference numeral 2 denotes a main control unit of the automatic teller machine 1, which corresponds to a customer ID for identifying the customer via a communication line such as a dedicated line or a telephone line, and the account number of the customer's account and its password. It is connected to a host computer 3 (host device) that manages customer accounts by holding customer information such as account balance, etc., and controls each part in the automatic teller machine 1 to execute transaction processing and the like. Data communication with the computer 3 is also controlled.

Reference numeral 4 denotes a main storage unit, which stores a program executed by the main control unit 2, various data used for the program, processing results by the main control unit 2, and the like.
Reference numeral 5 denotes a customer operation unit, which is provided in front of the automatic teller machine 1 and is composed of a combination of a display screen such as an LCD and an input means such as a touch panel. In addition to displaying a transaction selection screen displaying a transaction selection button, various input screens, etc., an input means accepts input from a customer.

Reference numeral 6 denotes a card handling unit which has a function of reading and writing card information such as a customer ID recorded on a magnetic stripe or an IC chip of a transaction card such as an inserted customer's cash transaction card, It has a function to print transaction details.
Reference numeral 7 denotes a banknote depositing / dispensing machine as a cash processing device, which accepts banknotes (cash) inserted by a customer through the customer service unit 11 described later, and stores them by discriminating and counting them, and counting banknotes to be paid to the customers. It has a function of discharging from the section 11 and paying out to the customer.

Reference numeral 8 denotes a coin depositing / dispensing machine which has a function of receiving coins inserted by a customer, discriminating and counting the coins, storing them, counting coins to be paid to the customer, and paying out to the customer.
9 is an attendant operation unit, which is provided on the back side of the automatic teller machine 1 and is composed of a combination of a display screen such as an LCD and an input means such as a touch panel. The attendant removes jammed bills on the display screen. Displays a job selection screen displaying a job instruction button such as a restart button when restarting the automated teller machine 1 after work, various setting screens, etc., and accepts input from an attendant by an input means .

The customer service part 11 of the banknote depositing / dispensing machine 7 has a depositing chamber 11a and a collecting chamber 11b inside as shown in FIG.
The depositing room 11a is a part for collecting banknotes received by customers and collecting banknotes to be withdrawn to customers, and the stacking room 11b is a counterfeit ticket, foreign banknote, etc. The deposit rejected banknotes that have been identified as being of unknown type and are not allowed to be deposited, the banknotes that are once accumulated in the temporary storage unit 13, the banknotes that are returned to the customer, and the withdrawal banknotes that are delivered to the customer are accumulated. Means for moving the bills to the depositing chamber 11a.

The discrimination unit 12 has various discriminations for the conveyed banknotes, that is, a function for discriminating the authenticity, correctness, denomination, etc. of the banknotes, and a function for detecting conveyance errors such as chaining and skewing.
The temporary storage unit 13 is a storage unit that temporarily holds banknotes that have been inserted into the customer service unit 11 in the deposit process and that has been identified as genuine bills that can be deposited by the discrimination unit 12, and serves customers with the discrimination unit 12 interposed therebetween. It is provided at a position opposite to the part 11.

14a to 14d are banknote storage units for storing banknotes by denomination, arranged side by side in the left-right direction on the lower side of the machine body, and 14e is a banknote storage unit for storing banknotes at the time of deposit transaction. The storage part 14e has a shorter vertical length than the banknote storage parts 14a to 14d.
Reference numeral 15 denotes a forgotten banknote storage unit (cash storage unit) that takes in and stores banknotes that the customer has forgotten, and 16 denotes a reject banknote storage unit for storing reject banknotes at the time of withdrawal. And the reject banknote storage part 16 is piled up and arrange | positioned under the banknote storage part 14e, and the attendant can access it.

Reference numeral 17 denotes a banknote conveyance path, which holds a banknote between each of the customer service section 11, the discrimination section 12, the temporary storage section 13, the banknote storage sections 14a to 14e, the forgotten banknote storage section 15, and the reject banknote storage section 16. Each branch part of the transport path 17 is provided with a switching mechanism that switches the banknote transport direction using a switching blade (not shown) or the like.
The conveyance path 17a is provided so as to connect the depositing chamber 11a of the customer service section 11 and a branch portion of the conveyance path 17j.

The conveyance path 17b is a conveyance path provided so as to reach the inside of the discrimination section 12 from a branch portion of the conveyance path 17a with the conveyance path 17j, that is, from an end opposite to the depositing chamber 11a.
The conveyance path 17c is provided so as to connect the accumulation chamber 11b of the customer service section 11 and a branch portion provided in the middle of the conveyance path 17b.
The conveyance path 17d is provided so as to connect the discrimination unit 12 and the temporary storage unit 13.

The conveyance path 17e is provided so as to connect one branch portion provided in the middle of the conveyance path 17d and a branch portion provided in the middle of the conveyance path 17c.
The conveyance path 17f is provided so as to connect the banknote storage units 14a to 14e, respectively.
The conveyance path 17g includes a branch section provided between the conveyance path 17e of the conveyance path 17d and the discrimination section 12, and a banknote storage section 14d and a banknote storage section 14e of the transport path 17f. It connects so that the branch part provided in the middle may be connected.

The conveyance path 17h is provided so as to connect the branch part provided between the branch part of the conveyance path 17f with the conveyance path 17g and the banknote storage part 14e and the reject banknote storage part 16.
The conveyance path 17i is provided so as to connect the branch portion provided in the middle of the conveyance path 17h and the forgotten banknote storage unit 15.
The conveyance path 17j is provided so as to connect between a branch part provided between the banknote storage part 14a and the banknote storage part 14b of the conveyance path 17f and a connection part between the conveyance path 17a and the conveyance path 17b. ing.

  In the following description, the term “idle” in the conveyance path 17 is derived from the payout source (the respective storage units having a separation mechanism such as the depositing chamber 11a of the customer service unit 11, the temporary storage unit 13, and the banknote storage unit 14). Without paying out banknotes, banknotes are collected by each conveyance path 17 (each storage section having a stacking mechanism such as a stacking chamber 11b of the customer service section 11, a temporary storage section 13, a banknote storage section 14, or a forgotten banknote storage section 15). ).

The “forward direction” refers to the conveyance direction when the banknotes are conveyed to the original collection destination of the deposit process and the withdrawal process, and the opposite is referred to as the “reverse direction”.
Reference numeral 18 denotes a banknote detection sensor (cash detection sensor), which is an optical sensor in which a light emitting unit and a light receiving unit are arranged to face each other with the conveyance path 17 interposed therebetween, and the banknote is blocked by the banknote blocking light from the light emitting unit. Is provided to monitor the passage of banknotes fed out from each of the above-mentioned parts, banknotes conveyed to each part, and the like.

The banknote detection sensor 18a is arrange | positioned in the vicinity of the exit of the deposit chamber 11a of the customer service part 11 of the conveyance path 17a, and monitors passage of the banknote pay | paid out from the deposit chamber 11a.
The banknote detection sensor 18b is arrange | positioned in the vicinity of the entrance / exit on the customer service part 11 side of the discrimination part 12 of the conveyance path 17b, and monitors passage of the banknote carried in to the discrimination part 12, or the banknote carried out.
The banknote detection sensor 18c is arrange | positioned in the vicinity of the entrance / exit on the temporary storage part 13 side of the discrimination part 12 of the conveyance path 17d, and monitors passage of the banknote carried out from the discrimination part 12, and the banknote carried in.

The banknote detection sensor 18d is disposed in the vicinity of the banknote entrance / exit of the temporary storage unit 13 of the conveyance path 17d, and monitors the passage of banknotes fed out from the temporary storage unit 13 or banknotes carried in.
The banknote detection sensor 18e is arrange | positioned in the vicinity of the entrance of the stacking chamber 11b of the customer service part 11 of the conveyance path 17c, and monitors passage of the banknote carried in to the stacking chamber 11b.
The banknote detection sensors 18f to 18j are arranged in the vicinity of the banknote entrances and exits of the banknote storage units 14a to 14e of the transport path 17f, respectively, and monitor the passage of banknotes fed out from the banknote storage units 14a to 14e, respectively. To do.

The banknote detection sensor 18k is disposed in the vicinity of the entrance of the forgotten banknote storage unit 15 in the conveyance path 17i, and monitors the passage of banknotes carried into the forgotten banknote storage unit 15.
The banknote detection sensor 18l is disposed in the vicinity of the entrance of the reject banknote storage unit 16 in the transport path 17h, and monitors the passage of banknotes carried into the reject banknote storage unit 16.
In FIG. 3, 19 is a control part of the banknote depositing / withdrawing machine 7, and controls each part in the banknote depositing / withdrawing machine 7 according to a command from the main control part 2 of the automatic teller machine 1 which is the main unit. It has a function to execute processing and withdrawal processing.

Reference numeral 20 denotes a storage unit of the banknote depositing / dispensing machine 7 in which a program executed by the control unit 19, various data used for the program, processing results by the control unit 19, and the like are stored.
The main storage unit 5 of the automatic teller machine 1 accepts an input of a transaction selected by the customer, and communicates with the host computer 3 based on this to automatically perform a transaction with the customer. A transaction processing program is stored in advance, and functional units as hardware of the automatic teller machine 1 of the present embodiment are formed by steps of the transaction processing program executed by the main control unit 2.

The above-mentioned host computer 3 is installed with a normal account management program that has functions such as authenticating and managing deposits and withdrawals of customer accounts by communicating with the automatic teller machine 1 and is executed by the host computer 3. Each function means as hardware of the host computer 3 of this embodiment is formed by the steps of the bill management program.
In the storage unit 20 of the banknote depositing / dispensing machine 7, the banknote is identified by the discrimination unit 12 during the depositing process by the take-in command and the storage command from the main control unit 2 or the withdrawal process by the withdrawal command. In the normal conveyance control program that is conveyed to the predetermined banknote storage unit 14 or the customer service unit 11 and collected, the conveyance of the banknotes is temporarily stopped when the jam is detected during the conveyance of the banknotes, and the occurrence location is stored in the storage unit 20. At the same time, the banknotes after the jam detection are conveyed in the forward direction at least once and conveyed to the customer service section 11, the temporary storage section 13 or the banknote storage section 14 and accumulated in a predetermined storage section. Banknote detection sensor 18 is recorded, and a banknote deposit / withdrawal to which a jam recovery processing program and the like having a function of determining whether the transport path 17 is restored or not is added depending on whether or not the banknote passes through the jam occurrence location. Processing pro Ram is stored in advance, each functional unit of hardware of the bill depositing and dispensing machine 7 of this embodiment is formed by steps of the bill receiving and dispensing processing program controller 19 executes.

  Further, the storage unit 20 stores the number of banknotes passed through the banknote detection sensors 18a to 18l for each banknote detection sensor 18, and stores the number of banknotes stored in the banknote storage units 14a to 14e. 7 is stored separately, and the banknote transported through the transport path 17 is shown in FIG. 7 for recording the banknote detection sensor 18 through which the banknote passed when the banknote is transported after jam detection. A jam determination time table in which a jam determination time, which is a transfer time obtained by adding a previously obtained variation time to a standard transfer time between the banknote detection sensors 18 adjacent to each other in the transfer direction, is described separately for the adjacent banknote detection sensors 18. It is preset and stored.

The operation of the above configuration will be described.
First, the deposit transaction processing of the automatic teller machine 1 will be described.
When a customer (user) selects a deposit transaction on the transaction selection screen displayed on the screen of the customer operation unit 5 of the automatic teller machine 1 and inserts a transaction card into the card handling unit 6, the automatic teller machine 1 The main control unit 2 reads the card information by the card handling unit 6 and transmits it to the host computer 3 via the communication line.

  And when the information which permits transaction is sent to the automatic teller machine 1 from the host computer 3, the main control part 2 will transmit the taking-in instruction | indication of a banknote to the control part 19 of the banknote depositing / withdrawing machine 7, and this will be transmitted. The received control unit 19 opens the shutter of the customer service unit 11, closes the shutter when the customer puts banknotes into the depositing chamber 11 a at once, and passes the banknotes by the banknote detection sensors 18 provided in the conveyance path 17. While monitoring, the take-in process in the banknote deposit process is executed.

That is, the control unit 19 resets the number of passing bills of each bill detection sensor 18 in the storage unit 20 to “0”, and separates bills one by one from the depositing chamber 11a by a separation mechanism (not shown) as shown in FIG. Then, the paper is conveyed to the discrimination unit 12 by the conveyance paths 17a and 17b, and the discrimination unit 12 performs the discrimination of banknotes, discrimination of denominations, and detection of conveyance abnormalities such as chaining and skewing.
As a result of discrimination by the discrimination unit 12, banknotes discriminated from depositable genuine bills whose denominations have been determined are counted, then transported to the temporary storage unit 13 by the transport path 17d, accumulated, and temporarily stored.

Moreover, the banknote discriminated as unknown denomination and the banknote in which conveyance abnormality was detected are conveyed by the conveyance paths 17d, 17e, and 17c to the accumulation | storage room 11b of the customer service part 11 as a payment rejection banknote.
At this time, the control unit 19 counts the number of passages each time a bill passes through each bill detection sensor 18 and stores the number of passages for each bill detection sensor 18 in the storage unit 20.

When all the banknotes thrown into the depositing chamber 11a are drawn out and the discrimination and stacking are completed, the control unit 19 opens the shutter and returns the banknotes to the customer when the depositing reject banknotes are stacked in the stacking chamber 11b. .
Then, the control unit 19 transmits the amount of banknotes accumulated in the temporary storage unit 13 to the main control unit 2, and the main control unit 2 displays the amount on the screen of the customer operation unit 5. When the customer presses the confirmation button after seeing this amount of money, the main control unit 2 transmits a banknote storage command to the control unit 19, and the control unit 19 that has received this command receives each banknote detection sensor provided in the transport path 17. While the passage of the banknote is monitored by 18, the storing process in the banknote depositing process is executed.

That is, as shown in FIG. 9, the control unit 19 feeds the banknotes accumulated in the temporary storage unit 13 by a separation mechanism (not shown) and transports the banknotes to the discrimination unit 12 through the transport path 17 d. Discriminating losses, denominations, etc.
As a result of the discrimination, the banknotes discriminated from the correct bills are transported to the corresponding denomination banknote storage unit 14 by the transport paths 17b, 17j, 17f, stored in the denominations, and the banknotes discriminated from the banknotes are It is conveyed and stored in the banknote storage part 14e by the conveyance paths 17b, 17j, and 17f.

  At this time, the control unit 19 counts the number of passages each time a bill passes through each bill detection sensor 18, stores the number of passages for each bill detection sensor 18 in the storage unit 20, and bill storage units 14 a to 14 e. Every time the banknote detection sensors 18f to 18j provided on the banknote detect passage of banknotes, "1" is added to the number of stored banknote storage sections 14 in the storage section 20, and the number of stored banknote storage sections 14 is updated. To do.

In the case of the withdrawal transaction processing of the automated teller machine 1, the customer selects the withdrawal transaction on the transaction selection screen displayed on the screen of the customer operation unit 5 of the automated teller machine 1, and the transaction is made to the card handling unit 6. When the card is inserted, the main control unit 2 of the automatic teller machine 1 reads the card information by the card handling unit 6.
Subsequently, when the customer inputs the password according to the password input screen displayed on the customer operation unit 5 and further inputs the withdrawal amount according to the amount input screen displayed on the customer operation unit 5, the main control unit 2 These pieces of information are transmitted to the host computer 3 via the communication line.

And when the information which permits a transaction is sent from the host computer 3 to the automatic teller machine 1, the main control part 2 will transmit the payment instruction | indication of a banknote to the control part 19 of the banknote depositing / withdrawing machine 7, and this will be transmitted. The received control unit 19 executes a banknote withdrawal process while monitoring the passage of banknotes by each banknote detection sensor 18 provided in the transport path 17.
That is, the control unit 19 resets the passing number of each banknote detection sensor 18 in the storage unit 20 to “0”, and as shown in FIG. 10, the banknote corresponding to the withdrawal amount input by the customer is stored in the corresponding banknote. It is fed out from the section 14 by a separation mechanism (not shown) and transported to the discrimination section 12 through the transport paths 17f, 17j, 17b. The discrimination section 12 discriminates banknotes for damages, denominations of denominations, etc. Perform detection.

As a result of discrimination by the discrimination unit 12, banknotes identified as having an unknown denomination or banknotes in which conveyance abnormality is detected are conveyed to the reject banknote storage unit 16 through the transport paths 17 d, 17 g, 17 f, and 17 h as withdrawal reject banknotes. And stored.
Also, the banknotes that can be withdrawn whose denomination is determined by the discrimination unit 12 are transported to the stacking chamber 11b by the transport paths 17d, 17e, and 17c and stacked.

  At this time, the control unit 19 counts the number of passages each time a bill passes through each bill detection sensor 18, stores the number of passages for each bill detection sensor 18 in the storage unit 20, and bill storage units 14 a to 14 d. Each time the passage of banknotes is detected by the banknote detection sensors 18f to 18i provided in the storage section 20, "1" is subtracted from the number of stored banknote storage sections 14 in the storage section 20, and the number of stored banknote storage sections 14 is updated. .

Then, when the banknotes corresponding to the withdrawal amount are accumulated in the accumulation chamber 11b of the customer service unit 11, the control unit 19 opens the shutter of the customer service unit 11, and the customer takes out the withdrawal banknotes accumulated in the accumulation chamber 11b. Close the shutter.
If the customer forgets to withdraw the withdrawal bill, the forgotten bill is moved from the stacking chamber 11b to the depositing chamber 11a and is transferred by the transport paths 17a, 17b, 17d, 17g, 17f, 17h, 17i (see FIG. 13). The forgotten banknote storage unit 15 is transported and stored.

At this time, the control unit 19 counts the number of passages each time a bill passes through each bill detection sensor 18 and stores the number of passages for each bill detection sensor 18 in the storage unit 20.
A jam recovery process in the case where a jam occurs in the transport path 17 during the transport of banknotes when the deposit process and the withdrawal process are performed by the banknote depositing and dispensing machine 7 will be described below.

First, the jam recovery process in the taking-in process of the depositing process of the banknote depositing / dispensing machine 7 according to the present embodiment will be described using the flowchart shown in FIG.
In the following description, in order to make the description easy to understand, an attempt is made to pass the banknote detection sensor 18c provided in the vicinity of the entrance / exit on the temporary storage section 13 side of the discrimination section 12 of the transport path 17d during transport of the banknote. A case where a jam is detected in a banknote to be performed will be described as an example.

Since this description is a take-in process, the conveyance time until the banknote conveyed by the conveyance path 17b passes the banknote detection sensor 18c normally after passing the banknote detection sensor 18b is a jam of the memory | storage part 20. The occurrence of a jam is detected when the jam determination time in the determination time table is exceeded.
S1, the control part 19 of the banknote depositing / withdrawing machine 7 determines the passage number of each banknote detection sensor 18 of the storage part 20 by the banknote depositing / withdrawing processing program according to the take-in command from the main control part 2 of the automatic teller machine 1. After resetting to “0”, the bill taking process is executed.

  In parallel with S2, the control unit 19 counts the number of banknotes passed by each banknote detection sensor 18 provided in the transport path 17, and between each banknote detection sensor 18 adjacent in the transport direction by a clock function. The conveyance time is measured, and the occurrence of the jam is monitored while comparing the conveyance time with the jam determination time in the jam determination time table read from the storage unit 20, and the conveyance time between any banknote detection sensors 18 is monitored. However, when it is more than the jam determination time between the said banknote detection sensors 18 of a jam determination time table, generation | occurrence | production of jam is determined and it transfers to step S3.

  Until the end of the take-in process, that is, when the feeding of banknotes inserted into the depositing chamber 11a of the customer service section 11 that is the feeding source is started, and a residual detection sensor (not shown) of the depositing chamber 11a no longer detects the banknotes. If the occurrence of a jam is not detected until the fed banknotes are transported and accumulated in the stacking chamber 11b of the customer receiving unit 11 or the temporary storage unit 13 serving as a stacking destination (see FIG. 8), The process ends normally, and waits for the next command from the main control unit 2.

  S3, the control unit 19 that has detected a jam during the conveyance of the banknote in the take-in process clears each recording column of the banknote passage location recording table of the storage unit 20, and temporarily stops the conveyance of the banknote by the conveyance path 17, The location where the jam occurs (in this embodiment, the banknote detection sensor 18c) is stored in the storage unit 20, and the number of passages counted by each banknote detection sensor 18 during the take-in process is temporarily stored in the storage unit 20 as the pre-conveyance number. To do.

S4, the control unit 19 that stores the jam occurrence location conveys the banknotes (referred to as residual banknotes) remaining on the transport path 17 to the depositing chamber 11a, the stacking chamber 11b, and the temporary storage unit 13 of the customer service unit 11. Remove (first transfer operation).
That is, as shown in FIG. 11, the control unit 19 idles the conveyance path 17a in the reverse direction, accumulates the remaining banknotes on the conveyance path 17a in the depositing chamber 11a, and moves the conveyance paths 17b and 17d in the forward direction. The remaining banknotes on these conveyance paths 17 are accumulated in the temporary storage unit 13 by idle, the conveyance paths 17e and 17c are idled in the forward direction, and the remaining banknotes on these conveyance paths 17 are accumulated in the accumulation chamber 11b. And remove.

  At this time, whenever the banknote detection sensor 18a detects passage of a banknote during removal operation from the passage number counted by the banknote detection sensor 18a of the depositing room 11a during the take-in process, the control unit 19 The number of passages of the bill detection sensor 18a is subtracted from "1" to update the number of passages, and the number of passages counted by the bill detection sensor 18d of the temporary storage unit 13 during the take-in process is updated to the bill detection sensor during the removal operation. Each time 18d detects the passage of a bill, the number of passage of the bill detection sensor 18d is incremented by “1” to update the passage number, and the number of passages counted by the bill detection sensor 18e of the stacking chamber 11b during the taking-in process. In addition, every time the banknote detection sensor 18e detects the passage of the banknote during the removing operation, the banknote detection sensor 18e is incremented by adding “1” to the number of the banknote detection sensor 18e. The process proceeds to step S5 when the support 18 does not detect the passage of bills.

  In S5, the control unit 19 updates the number of passages of the updated banknote detection sensor 18a of the depositing chamber 11a, and the updated passages of the banknote detection sensor 18d of the temporary storage unit 13 and the banknote detection sensor 18e of the stacking chamber 11b. The total number of sheets is compared, and if they match, the completion of the conveyance in the removal operation is determined, and the process proceeds to step S6. If they do not match, it is determined that a heavy jam banknote remains in the transport path 17, and the process proceeds to step S23.

  S <b> 6, the control unit 19 that determines the completion of conveyance in the removal operation (first conveyance operation) reads out the number before conveyance of each banknote detection sensor 18 temporarily stored in the storage unit 20, and before conveyance of each banknote detection sensor 18. The banknote detection sensor in which the banknote has passed after the jam detection is made by comparing the number of sheets and the current number of passages of the banknote detection sensor 18 of the storage unit 20 and the current number of passages fluctuates with respect to the number before conveyance. 18 is specified, and the specified banknote detection sensor 18 (18a, 18b, 18c, 18d, 18e in this description) is recorded in the column of the first transport operation of the banknote passage location recording table shown in FIG. .

  The control part 19 which recorded the passage location of S7 and a banknote determines the presence or absence of the banknote of the temporary storage part 13 with the non-illustrated residual detection sensor of the temporary storage part 13, and when the residual detection sensor has detected the banknote, It determines with a banknote existing in the temporary storage part 13, and transfers to step S8. When the residual detection sensor has not detected a banknote, it determines with the banknote not existing in the temporary storage part 13, and transfers to step S11.

In S8, the control unit 19 that recognizes that the banknote is present in the temporary storage unit 13 conveys and accumulates the banknotes accumulated in the temporary storage unit 13 to the accumulation chamber 11b of the customer service unit 11 (second conveyance). Operation).
That is, the control unit 19 temporarily stores the number of passages of each banknote detection sensor 18 of the storage unit 20 in the storage unit 20 as the number before conveyance, and separates the banknotes one by one from the temporary storage unit 13 as shown in FIG. Then, it is fed and conveyed to the accumulation chamber 11b through the conveyance paths 17d, 17b, and 17c and accumulated. In this case, the banknote passes in the reverse direction through the banknote detection sensor 18c, which is the jam detection location of this embodiment.

At this time, every time the banknote detection sensor 18d of the temporary storage unit 13 detects the passage of the banknote, the control unit 19 subtracts “1” from the number of the banknote detection sensor 18d of the storage unit 20 and updates the number of the passage. In addition, every time the banknote detection sensor 18e in the stacking chamber 11b detects the passage of banknotes, "1" is added to the number of banknote detection sensors 18e and the number of banknote detection sensors 18e is updated to detect all banknotes. When the sensor 18 no longer detects the passage of banknotes, the process proceeds to step S9.

  In step S9, the control unit 19 subtracts the number of pre-conveyance sheets temporarily stored in the storage unit 20 from the updated number of passages of the banknote detection sensor 18e of the stacking chamber 11b, and the banknote detection sensor 18d of the temporary storage unit 13. When the number of sheets before conveyance is compared and they match, the completion of conveyance in the second conveyance operation is determined, and the process proceeds to step S10. If they do not match, it is determined that a heavy jam banknote remains in the transport path 17, and the process proceeds to step S23.

  In S10, the control unit 19 that has determined the completion of conveyance in the second conveyance operation reads the number before conveyance of each banknote detection sensor 18 temporarily stored in the storage unit 20, and the banknote is detected after jam detection in the same manner as in step S6. The banknote detection sensor 18 that has passed is specified, and the specified banknote detection sensor 18 (18b, 18c, 18d, and 18e in this description) is recorded in the column of the second transport operation of the banknote passage location recording table of the storage unit 20.

  The control part 19 which recorded the banknote passage location in S11 and 1st and / or 2nd conveyance operation reads the generation | occurrence | production location (banknote detection sensor 18c in a present Example) memorize | stored in the memory | storage part 20, This is read. When the banknote detection part 18 of a jam generation location is recorded in the column of the 1st and / or 2nd conveyance operation of a banknote passage location recording table with reference to the banknote passage location recording table of the memory | storage part 20 based on Determines that the jammed portion has been recovered and proceeds to step S12.

When the banknote detection sensor 18 at the jam occurrence location is not recorded in the banknote passage location recording table, it is determined that the recovery of the jam occurrence location has not been confirmed, and the banknote detection sensor of the forgotten banknote storage unit 15 in the storage unit 20. The 18k passing number is reset to “0”, and the process proceeds to step S13.
In S12, the control unit 19 that determines that the jam occurrence location has been restored opens the shutter of the customer service unit 11, and closes the shutter when the customer takes out the deposited banknotes accumulated in the accumulation chamber 11b.

The control unit 19 that has returned the deposited banknote to the customer normally ends the jam recovery process in the capture process of the deposit process, and waits for the next command from the main control unit 2.
After that, the customer resumes the deposit transaction by re-inserting the returned banknote.
S13, the control unit 19 that has determined that the recovery of the jam occurrence location has not been confirmed, determines the presence or absence of banknotes in the customer service unit 11 by using residual detection sensors (not shown) provided in the depositing chamber 11a and the stacking chamber 11b of the customer service unit 11, respectively. And when at least one of the residual detection sensors is detecting a banknote, it determines with a banknote existing in the customer service part 11, and transfers to step S14.

When both the remaining detection sensors are not detecting a banknote, it determines with the banknote not existing in the customer service part 11, and transfers to step S17.
The control part 19 which recognized that the banknote exists in S14 and the customer service part 11 moves the banknote of the stacking chamber 11b to the depositing room 11a, when the residual detection sensor of the stacking room 11b has detected the banknote, and the depositing room The banknotes accumulated in 11a are conveyed and accumulated in the forgotten banknote storage part 15 which is a cash storage part (third conveyance operation).

  That is, the control unit 19 temporarily stores the number of passages of each banknote detection sensor 18 in the storage unit 20 in the storage unit 20 as the number before conveyance, and separates the banknotes one by one from the depositing chamber 11a as shown in FIG. Then, it is conveyed to the forgotten banknote storage unit 15 through the conveyance paths 17a, 17b, 17d, 17g, 17f, 17h, and 17i and accumulated. In this case, the banknote passes in the forward direction through the banknote detection sensor 18c, which is the jam detection location of this embodiment.

  At this time, whenever the banknote detection sensor 18a of the depositing chamber 11a detects the passage of banknotes, the control unit 19 adds “1” to the number of banknotes detected by the banknote detection sensor 18a of the storage unit 20 and updates the number of passing sheets. At the same time, every time the banknote detection sensor 18k of the banknote storage unit 15 forgetting to detect the passage of banknotes, the number of passages of the banknote detection sensor 18k of the storage unit 20 is incremented by “1”, and the number of passages is updated. When the banknote detection sensor 18 no longer detects the passage of banknotes, the process proceeds to step S15.

  S15, and the control unit 19 subtracts the number before the conveyance of the banknote detection sensor 18d of the temporary storage unit 13 temporarily stored in the storage unit 20 from the updated number of passages of the banknote detection sensor 18a of the depositing chamber 11a, The pre-conveyance number temporarily stored in the storage unit 20 from the updated number of passages of the banknote detection sensor 18k of the forgotten bill storage unit 15 (in this description, the number before conveyance is “0” because it has been reset once). The subtracted number is compared, and if they match, the completion of the conveyance in the third conveyance operation is determined, and the process proceeds to step S16. If they do not match, it is determined that a heavy jam banknote remains in the transport path 17, and the process proceeds to step S23.

  In S16, the control unit 19 that has determined the completion of conveyance in the third conveyance operation reads the number before conveyance of each banknote detection sensor 18 temporarily stored in the storage unit 20, and the banknote is detected after jam detection in the same manner as in Step S6. The banknote detection sensor 18 that has passed is specified, and the specified banknote detection sensor 18 (18a, 18b, 18c, 18k in this description) is recorded in the third transport operation column of the banknote passage location recording table of the storage unit 20.

S17 and the control part 19 determine the presence or absence of the banknote of the temporary storage part 13 similarly to said step S7, and when it determines with the banknote existing in the temporary storage part 13, it transfers to step S18. When it determines with the banknote not existing in the temporary storage part 13, it transfers to step S21.
The control part 19 which recognized that the banknote exists in S18 and the temporary storage part 13 conveys the banknote integrated | stacked on the temporary storage part 13 to the forgetting banknote storage part 15 which is a cash storage part, and accumulate | stores it ( Fourth transport operation).

  That is, the control unit 19 temporarily stores the number of passages of each banknote detection sensor 18 of the storage unit 20 in the storage unit 20 as the number before conveyance, and separates the banknotes one by one from the temporary storage unit 13 as shown in FIG. Then, it is fed out and collected to the banknote storage unit 15 to be forgotten by the conveying paths 17d, 17b, 17j, 17f, and 17i. In this case, the banknote passes in the reverse direction through the banknote detection sensor 18c, which is the jam detection location of this embodiment.

At this time, every time the banknote detection sensor 18d of the temporary storage unit 13 detects the passage of the banknote, the control unit 19 subtracts “1” from the number of the banknote detection sensor 18d of the storage unit 20 and updates the number of the passage. In addition, every time the banknote detection sensor 18k of the banknote storage unit 15 forgetting to detect detects the passage of banknotes, "1" is added to the number of passages of the banknote detection sensor 18k, and the number of passages of the banknote detection sensor 18k is updated. When the banknote detection sensor 18 no longer detects the passage of banknotes, the process proceeds to step S19.

  S19, and the control unit 19 then subtracts the number of pre-conveyance sheets temporarily stored in the storage unit 20 from the updated number of passages of the banknote detection sensor 18k of the forgotten banknote storage unit 15 and the banknote detection of the temporary storage unit 13. When the number before the conveyance of the sensor 18d is compared and they match, the completion of conveyance in the fourth conveyance operation is determined, and the process proceeds to step S20. If they do not match, it is determined that a heavy jam banknote remains in the transport path 17, and the process proceeds to step S23.

  S20, the control unit 19 that has determined the completion of conveyance in the third and / or fourth conveyance operation reads out the number before conveyance of each banknote detection sensor 18 temporarily stored in the storage unit 20, and in the same manner as in step S6, The banknote detection sensor 18 through which the banknote passed after the jam detection is specified, and the specified banknote detection sensor 18 (18b, 18c, 18d, 18k in this description) is used for the second transport operation of the banknote passage location recording table of the storage unit 20. Record in the column.

The control part 19 which recorded the banknote passage location in S21, 3rd and / or 4th conveyance operation | movement is the generation | occurrence | production location of the jam memorize | stored in the memory | storage part 20 of a banknote passage location recording table (this example banknote detection sensor 18c). ) And referring to the banknote passage location recording table of the storage unit 20 based on this, the banknote detection sensor 18 at the jam occurrence location is a column of the third and / or fourth transport operation of the banknote passage location recording table. Is recorded, it is determined that the jammed portion has been recovered, and the process proceeds to step S22 .

If the banknote detection sensor 18 at the jam occurrence location is not recorded in the banknote passage location recording table, it is determined that restoration of the jam occurrence location has not been confirmed, and the process proceeds to step S23.
S22, the control unit 19 that has determined that the jam occurrence location has been restored, completes the jam restoration with the number of passages of the banknote detection sensor 18k stored in the storage unit 20 attached as the return number to the effect that the jam occurrence location has been restored. The main control unit 2 that has transmitted the notification to the main control unit 2 receives the message on the screen of the clerk operation unit 9 on the screen indicating that the occurrence of the jam has been recovered, and the number of returned items attached to the recovery completion notification. The displayed post-treatment request screen is displayed, and waits for post-treatment work by an attendant.

And the control part 19 takes out the banknote integrated | stacked from the banknote storage part 15 for which an attendant has forgotten to take, confirms that the door of the banknote storage part 15 forgetting to close is closed, and the jam recovery process in the taking-in process of a money_receiving | payment process And waits for the next command from the main control unit 2.
On the other hand, the main control unit 2 of the automatic teller machine 1 waits for the clerk to press the restart button of the clerk operation unit 9 after returning the banknote to the customer, and recognizes that the restart button has been pressed. Sometimes, the operation of the automatic teller machine 1 is resumed.

  S23, the control unit 19 that has determined that the recovery of the jam occurrence location has not been confirmed, or has determined the remaining of the severely jammed banknote, recognizes that the jam recovery processing has not ended normally, and the jam recovery processing is normal. The processing name (in this description, the capture processing) in which the jam recovery processing did not end normally, and the jam occurrence location read from the storage unit 20 (in the present embodiment, the banknote detection sensor 18c) The attached restoration incomplete notification is transmitted to the main control unit 2, and the main control unit 2 that has received the notice indicates on the screen of the clerk operation unit 9 that the jam restoration processing has not been completed normally and the restoration has not been completed. In addition to displaying the jam bill removal request screen displaying the processing name and jam occurrence location attached to the notification, the message that the transaction is canceled due to the occurrence of jam on the screen of the customer operation unit 5, and the staff To display the recovery error screen that displays such as wording to the effect that a request for fault, and stands by waiting for the removal work of the jammed paper money by the attendant.

And the control part 19 confirms that the check door of the banknote depositing / withdrawing machine 7 was closed by inspecting the jam generation location of the conveyance path 17 by the jam generation location etc. which the staff displayed, and removing a jam banknote. Then, the jam recovery process in the receipt process of the deposit process is terminated, and the next command from the main control unit 2 is waited for.
On the other hand, the main control unit 2 of the automatic teller machine 1 waits for the clerk to press the restart button of the clerk operation unit 9 after checking the transport path 17 and recognizes the press of the restart button. Then, the operation of the automatic teller machine 1 is resumed.

In this way, the jam recovery process at the time of jam detection in the banknote take-in process of the present embodiment is performed.
Next, the jam recovery process in the storing process after normal completion of the taking-in process of the depositing process of the banknote depositing / dispensing machine 7 according to the present embodiment will be described using the flowchart shown in FIG.

Since this description is a case where the banknote detection sensor 18c detects a jam during the conveyance of the banknote in the storing process, the banknote detected after the banknote transported through the transport path 17d has successfully passed the banknote detection sensor 18d. The occurrence of a jam is detected when the transport time until the sensor 18c passes exceeds the jam determination time in the jam determination time table of the storage unit 20.
SA1, the control unit 19 of the banknote depositing / dispensing machine 7 uses the banknote depositing / withdrawing processing program according to the storage command from the main control unit 2 of the automatic teller machine 1, and the banknote detection sensor 18d of the temporary storage unit 13 of the storage unit 20 is used. The number of passing sheets is held in a state where the taking-in process is normally completed, and after the number of passing sheets of the other banknote detection sensors 18 is reset to “0”, the banknote storing process is executed.

In parallel with SA2, the control unit 19 counts the number of passages of each banknote detection sensor 18 in the same manner as in step S2, and calculates the conveyance time between each banknote detection sensor 18 and the jam determination time. While comparing, the occurrence of a jam in the conveyance path 17 is monitored, and when the occurrence of a jam is determined, the process proceeds to step SA3.
Until the end of the storing process, that is, the feeding of the banknotes accumulated in the temporary holding unit 13 that is a feeding source is started, and the last banknote is conveyed and accumulated in one of the banknote storing units 14 that is a stacking destination. If the occurrence of a jam is not detected until it is done (see FIG. 9), the storing process is terminated normally, and the next command from the main control unit 2 is waited for.

  SA3, the control unit 19 that has detected the jam during the conveyance of the banknote in the storing process clears each recording column of the banknote passage location recording table of the storage unit 20, temporarily stops the conveyance of the banknote by the conveyance path 17, and jams. Is stored in the storage unit 20 and the number of passages counted by each banknote detection sensor 18 during the storing process is temporarily stored in the storage unit 20 as the pre-conveyance number.

The control part 19 which memorize | stored SA4 and the generation | occurrence | production location of jam conveys the residual banknote which remains on the conveyance path 17 to the temporary storage part 13, and removes it (1st conveyance operation).
That is, the control unit 19 idles the transport paths 17 indicated by thick solid lines in FIG. 9, that is, the transport paths 17f, 17j, 17b, and 17d in the reverse direction, and temporarily stores the remaining banknotes on these transport paths 17 13 is accumulated and removed.

  At this time, the control unit 19 determines that the banknote detection sensor 18d is updated to the number of passages of the banknote detection sensor 18d of the temporary storage unit 13 that is subtracted and updated in the same manner as in step S8 during the storing process. Each time a passage is detected, "1" is added to update the number of passages of the bill detection sensor 18d of the storage unit 20, and the number of passages counted by the bill detection sensors 18f to 18j of each bill storage unit 14 during the storage process. Therefore, every time any of the banknote detection sensors 18f to 18j detects the passage of the banknote during the removal operation, the number of passages of the banknote detection sensor 18 is subtracted from "1" and the number of passages is updated. When the detection sensor 18 no longer detects the passage of banknotes, the process proceeds to step SA5.

  SA5, and the control unit 19 stores the updated number of passages of the banknote detection sensor 18d of the temporary storage unit 13 and the total number of passages of the banknote detection sensors 18f to 18j of each bill storage unit 14, and the storage unit 20. Are compared with the pre-conveyance number of the banknote detection sensor 18d temporarily stored, and if they match, the completion of the conveyance in the removal operation is determined, and the process proceeds to step SA6. If they do not match, it is determined that a heavy jam banknote remains in the transport path 17, and the process proceeds to step SA12.

  SA6, the control unit 19 that has determined the completion of conveyance in the removal operation (first conveyance operation) reads out the number before conveyance of each banknote detection sensor 18 temporarily stored in the storage unit 20, and jams in the same manner as in step S6. The banknote detection sensor 18 through which the banknote passed after detection is specified, and the specified banknote detection sensor 18 (the banknote detection sensor 18 corresponding to 18b, 18c, 18d, and 18f-18j in this description) is stored in the banknote passage location of the storage unit 20. Recording is performed in the first transport operation column of the recording table.

SA7, the control part 19 which recorded the passage part of a banknote determines the presence or absence of the banknote of the temporary storage part 13 similarly to said step S7, and when it determines with the banknote existing in the temporary storage part 13, step SA8 Migrate to When it is determined that no banknote is present in the temporary storage unit 13, the process proceeds to step SA11.
The control part 19 which recognized that the banknote exists in SA8 and the temporary storage part 13 conveys and accumulate | stores the banknote integrated | stacked on the temporary storage part 13 in any one of the banknote storage parts 14a-14e (2nd). Transport operation).

  That is, the control unit 19 temporarily stores the number of passages of each banknote detection sensor 18 in the storage unit 20 in the storage unit 20 as the pre-conveyance number, and based on the discrimination result in the same manner as the storing process in the banknote depositing process. Then, it is conveyed and accumulated in any of the banknote storage units 14a to 14e (see FIG. 9). In this case, the banknote passes in the forward direction through the banknote detection sensor 18c, which is the jam detection location of this embodiment.

At this time, every time the banknote detection sensor 18d of the temporary storage unit 13 detects the passage of the banknote, the control unit 19 subtracts “1” from the number of the banknote detection sensor 18d of the storage unit 20 and updates the number of the passage. In addition, every time one of the banknote detection sensors 18f to 18j of each banknote storage unit 14 detects the passage of a banknote, "1" is added to the number of the banknote detection sensor 18 to pass, and the passing number is updated. When the banknote detection sensor 18 no longer detects the passage of banknotes, the process proceeds to step SA9.

  SA9, and the control unit 19, a total number of sheets obtained by subtracting the respective number of pre-conveyances temporarily stored in the storage unit 20 from the updated number of passages of the banknote detection sensors 18f to 18j of each banknote storage unit 14, and The number of sheets before conveyance of the banknote detection sensor 18d of the temporary holding unit 13 is compared. If they match, the completion of conveyance in the second conveyance operation is determined, and the process proceeds to step SA10. If they do not match, it is determined that a heavy jam banknote remains in the transport path 17, and the process proceeds to step SA12.

  SA10, the control unit 19 that has determined the completion of conveyance in the second conveyance operation reads out the number before conveyance of each banknote detection sensor 18 temporarily stored in the storage unit 20, and in the same manner as in step S6, the banknote is detected after jam detection. The passed banknote detection sensor 18 is specified, and the specified banknote detection sensor 18 (the banknote detection sensor 18 corresponding to 18b, 18c, 18d, and 18f to 18j in this description) is stored in the banknote passage location recording table of the storage unit 20. 2 is recorded in the column of the transport operation.

  The control part 19 which recorded the banknote passage location in SA11 and 1st and / or 2nd conveyance operation reads the generation | occurrence | production location (banknote detection sensor 18c in a present Example) memorize | stored in the memory | storage part 20, This is read. When the banknote detection part 18 of a jam generation location is recorded in the column of the 1st and / or 2nd conveyance operation of a banknote passage location recording table with reference to the banknote passage location recording table of the memory | storage part 20 based on Determines that the jam occurrence location has been recovered, normally ends the jam recovery processing in the deposit processing storage processing, and waits for the next command from the main control unit 2.

If the banknote detection sensor 18 at the jam occurrence location is not recorded in the banknote passage location recording table, it is determined that recovery of the jam occurrence location has not been confirmed, and the process proceeds to step SA12.
SA12, having determined that the recovery of the jam occurrence location has not been confirmed, or having determined the remaining of the severely jammed banknote, recognizes that the jam recovery processing has not ended normally, and is similar to step S23 above. In response to this, the main control unit 2 that has received the notification of incomplete restoration displays the jam bill removal request screen on the screen of the clerk operation unit 9 and the screen of the customer operation unit 5. Then, display the recovery error screen and wait for the staff to remove the jammed banknote.

Subsequent operations of the control unit 19 and the main control unit 2 are the same as described above, and thus description thereof is omitted.
In this way, the jam recovery process at the time of jam detection in the bill storage process of the present embodiment is performed.
Below, the jam recovery process in the withdrawal process of the banknote depositing and dispensing machine 7 of the present embodiment will be described according to the steps indicated by SB, using the flowchart shown in FIG.

Since this description is a case where the banknote detection sensor 18c detects a jam during the conveyance of the banknote in the dispensing process, the banknote transported through the transport path 17b normally passes through the banknote detection sensor 18b. When the transport time until the detection sensor 18c passes exceeds the jam determination time in the jam determination time table of the storage unit 20, the occurrence of a jam is detected.
The control part 19 of SB1 and the banknote depositing / withdrawing machine 7 determines the passage number of each banknote detection sensor 18 of the memory | storage part 20 with a banknote depositing / withdrawing process program by the withdrawal instruction | command from the main control part 2 of the automatic teller machine 1. After resetting to “0”, the banknote withdrawal process is executed.

In parallel with SB2, the control unit 19 counts the number of passages of each banknote detection sensor 18 in the same manner as in step S2, and calculates the conveyance time between each banknote detection sensor 18 and the jam determination time. While comparing, the occurrence of a jam in the conveyance path 17 is monitored, and when the occurrence of a jam is determined, the process proceeds to step SB3.
Until the withdrawal process is completed, that is, feeding of the banknotes stored in each banknote storage unit 14 that is a feeding source is started, and the last banknote is conveyed and stacked in the stacking chamber 11b of the customer service unit 11 that is a stacking destination. Until the occurrence of the jam (see FIG. 10), if the occurrence of a jam is not detected, the withdrawal process is terminated normally, and the next command from the main control unit 2 is waited for.

  The control part 19 which detected jam during conveyance of the banknote in SB3 and payment processing clears each recording column of the banknote passage location recording table of the memory | storage part 20, and stops conveyance of the banknote by the conveyance path 17, once. The jam occurrence location (in the present embodiment, banknote detection sensor 18c) is stored in the storage unit 20, and the number of passages counted by each banknote detection sensor 18 during the withdrawal process is temporarily stored in the storage unit 20 as the pre-conveyance number. To do.

The control part 19 which memorize | stored SB4 and the generation | occurrence | production location of jam conveys and removes the remaining banknote which remains on the conveyance path 17 to the customer service part 11 to the stacking chamber 11b and the reject banknote storage part 16 (1st conveyance operation). .
That is, as shown in FIG. 15, the control unit 19 idles the transport paths 17f, 17i, 17b, 17d, 17e, and 17c in the forward direction, and accumulates the remaining banknotes on these transport paths 17 in the stacking chamber 11b. Then, the conveyance paths 17g, 17f, and 17h are idled in the forward direction, and accumulated in the reject banknote storage unit 16 on these conveyance paths 17 to be removed.

  At this time, every time the banknote detection sensor 18e detects the passage of the banknote during the removal operation, the control unit 19 checks the banknote detection sensor 18e for the number of passages counted by the banknote detection sensor 18e of the stacking chamber 11b during the withdrawal process. The number of passing sheets is updated by adding “1” to the number of passing sheets, and the number of passing sheets counted by the banknote detecting sensors 18f to 18i of each banknote storage unit 14 during the withdrawal process is added to the banknote detecting sensor 18f during the removing operation. Each time one of ˜18i detects the passage of a banknote, “1” is added to the number of passages of the banknote detection sensor 18 to update the number of passages, and the banknote detection of the reject banknote storage unit 16 is performed during the withdrawal process. Each time the banknote detection sensor 181 detects the passage of the banknote during the removal operation, the number of passages counted by the sensor 181 is incremented by adding “1” to the number of passages. Update, all of the bill detecting sensor 18 proceeds to step SB5 when no longer detects the passage of the bill.

  SB5 and the control part 19 are the total number of the passage number of the updated banknote detection sensor 18e of the stacking chamber 11b and the updated number of passages of the banknote detection sensor 18l of the reject banknote storage part 16, and each banknote storage part 14. Are compared with the total number of passages of the banknote detection sensors 18f to 18i, and if they match, the completion of conveyance in the removal operation is determined and the process proceeds to step SB6. If they do not match, it is determined that a heavy jam banknote remains in the transport path 17, and the process proceeds to step SB12.

  SB6, the control unit 19 that has determined the completion of conveyance in the removal operation (first conveyance operation) reads the number before conveyance of each banknote detection sensor 18 temporarily stored in the storage unit 20, and jams in the same manner as in step S6. The banknote detection sensor 18 through which the banknote passed after detection is specified, and the specified banknote detection sensor 18 (the banknote detection sensor 18 corresponding to 18b, 18c, 18e, and 18f to 18i in this description) is stored in the banknote passage location of the storage unit 20. Recording is performed in the first transport operation column of the recording table.

The control part 19 which recorded the passage location of SB7 and a banknote determines the presence or absence of the banknote of the customer service part 11 like said step S13, and when it determines that the banknote exists in the customer service part 11, it progresses to step SB8. Transition. If it is determined that no banknote is present in the customer service section 11, the process proceeds to step SB11.
SB8, the control part 19 which recognized that the banknote exists in the customer service part 11 moves the banknote of the stacking room 11b to the depositing room 11a, and forgets the banknote accumulated in the depositing room 11a as a cash storage part. It is transported to the storage unit 15 and accumulated (second transport operation).

That is, the control unit 19 temporarily stores the number of passages of each banknote detection sensor 18 in the storage unit 20 in the storage unit 20 as the number before conveyance, and forgets to remove the banknotes accumulated in the depositing chamber 11a as in step S14. It is conveyed to the banknote storage part 15 and accumulated (see FIG. 13). In this case, the banknote passes in the forward direction through the banknote detection sensor 18c, which is the jam detection location of this embodiment.
At this time, the control unit 19 updates the number of passages of the banknote detection sensor 18a of the depositing chamber 11a and the number of passages of the bill detection sensor 18k of the forgotten banknote storage unit 15 in the same manner as in step S14. When all the banknote detection sensors 18 no longer detect the passage of banknotes, the process proceeds to step SB9.

  SB9 and the control part 19 were temporarily preserve | saved in the memory | storage part 20 from the updated passage number of the banknote detection sensor 18a of the deposit chamber 11a, and the updated passage number of the banknote detection sensor 18k of the banknote storage part 15 forgot to take. Compared with the number obtained by subtracting the number before the conveyance (in this description, since the forgetting has not occurred, the number before conveyance is “0”). After completion of conveyance is determined, the process proceeds to step SB10. If they do not match, it is determined that a heavy jam banknote remains in the transport path 17, and the process proceeds to step SB12.

  SB10, the control part 19 which determined the completion of conveyance in 2nd conveyance operation reads the number before conveyance of each banknote detection sensor 18 temporarily preserve | saved in the memory | storage part 20, and a banknote is detected after jam detection similarly to said step S6. The banknote detection sensor 18 that has passed is specified, and the specified banknote detection sensor 18 (18a, 18b, 18c, and 18k in this description) is recorded in the second transport operation column of the banknote passage location recording table of the storage unit 20.

  The control part 19 which recorded the banknote passage location in SB11, 1st and / or 2nd conveyance operation reads the generation | occurrence | production location (banknote detection sensor 18c in a present Example) memorize | stored in the memory | storage part 20, This is read. When the banknote detection part 18 of a jam generation location is recorded in the column of the 1st and / or 2nd conveyance operation of a banknote passage location recording table with reference to the banknote passage location recording table of the memory | storage part 20 based on Determines that the jammed portion has been recovered, normally ends the jam recovery processing in the withdrawal process, returns to step SB1, and re-executes the withdrawal process.

If the banknote detection sensor 18 at the jam occurrence location is not recorded in the banknote passage location recording table, it is determined that recovery of the jam occurrence location has not been confirmed, and the process proceeds to step SB12.
SB12, the control unit 19 that has determined that the recovery of the jam occurrence location has not been confirmed, or has determined the remaining of the severely jammed banknote, recognizes that the jam recovery process has not ended normally, and is similar to step S23 above. In response to this, the main control unit 2 that has received the notification of incomplete restoration displays the jam bill removal request screen on the screen of the clerk operation unit 9 and the screen of the customer operation unit 5. Then, display the recovery error screen and wait for the staff to remove the jammed banknote.

Subsequent operations of the control unit 19 and the main control unit 2 are the same as described above, and thus description thereof is omitted.
In this way, the jam recovery process at the time of jam detection in the banknote withdrawal process of the present embodiment is performed.
As described above, in the jam recovery process at the time of jam detection of the deposit process and the withdrawal process of the present embodiment, the banknote is passed once in the forward direction in the forward direction, and the normal passage is confirmed, thereby automatically Since normal completion of recovery is determined, when deposit processing and withdrawal processing are continued again after automatic recovery at the time of jam detection, jams will not occur again, reducing the opportunity for clerk intervention and banknote deposit and withdrawal The operating efficiency of the machine 7 can be improved.

  If the jam recovery process does not end normally, the location and name of the jam are displayed and the attendant is notified of the jam occurrence location and the transport direction at the time of the jam occurrence. It can be easily identified, the inspection range in the removal of jammed banknotes can be minimized, the burden on the staff can be reduced, the time required for the removal work can be shortened, and the operating efficiency of the banknote depositing and dispensing machine can be reduced. In addition to being able to improve, the removal of jammed banknotes does not cause removal of the banknotes and can prevent the banknotes from changing in height.

  In the above steps S4 (FIG. 4) and SB4 (FIG. 6), it has been described that the conveyance path 17 is idled in the forward direction during the removal operation. You may make it idle. In this way, even in the case of a severely jammed banknote, it may be possible to convey the paper in the forward direction by extending its heel, reducing the number of times the banknote depositing and dispensing machine 7 is stopped, and operating it. The efficiency can be further improved, and the burden on the staff can be further reduced.

  As described above, in the present embodiment, when a jam is detected during the banknote transport in the deposit process and the withdrawal process, the banknote remaining on the transport path is moved in the forward direction. By passing it through and removing it, it is possible to reliably determine the conveyance state in the forward direction of the conveyance path at the jam occurrence location, and re-execution of deposit processing and withdrawal processing after automatic recovery at the time of jam detection It is possible to reliably prevent the occurrence of jamming at the same time, and to reduce the opportunity for intermediary staff to improve the operating efficiency of the banknote depositing and dispensing machine.

  Also, when a jam is detected during the banknote transport in the deposit processing, the cash remaining on the transport path is transported to the temporary storage unit and once accumulated, and then passed forward through the jam occurrence location. By transporting it to the cash storage unit and storing it, it is possible to reliably determine the forward conveyance state of the conveyance path at the jam occurrence location, and to re-pay the deposit process after automatic recovery at the time of jam detection. It is possible to reliably prevent the occurrence of a jam at the time of execution, and to reduce the opportunity for intermediary personnel to improve the operation efficiency of the banknote depositing and dispensing machine.

  Furthermore, when the conveyance of the banknote after the detection of the jam is not normally completed, the staff can easily identify the jam occurrence location by displaying the jam occurrence location. It is possible to minimize the inspection range in the removal work, reduce the burden on the staff, reduce the time required for the removal work, and improve the operation efficiency of the banknote depositing and dispensing machine.

In the embodiment described above, the control unit is provided in the banknote depositing / dispensing machine. However, the main storage unit of the automatic teller machine stores the program of the storage unit of the banknote depositing / dispensing machine, and the automatic cash depositing machine. Even if the banknote depositing / dispensing machine is controlled by the main control unit of the dispenser, the same effect as the present invention can be obtained.
Moreover, in the said Example, although demonstrated that the automatic transaction apparatus was an automatic teller machine, an automatic transaction apparatus is not restricted to the above, A ticketing machine, a vending machine, etc. may be sufficient. In short, any automatic transaction apparatus that handles banknotes can achieve the same effect as the present invention even if it is applied to any automatic transaction apparatus.

Block diagram showing the automatic teller machine of the embodiment Schematic side view showing the internal configuration of the embodiment The block diagram which shows the control system of the banknote depositing / withdrawing machine of an Example The flowchart which shows the jam recovery process in the taking-in process of the money_receiving | payment process of the banknote depositing / withdrawing machine of an Example. The flowchart which shows the jam recovery process in the storage process of the deposit process of the banknote depositing / withdrawing machine of an Example. The flowchart which shows the jam recovery process in the payment processing of the banknote depositing / withdrawing machine of an Example. Explanatory drawing which shows the structural example of the banknote passage location recording table of an Example. Explanatory drawing which shows the taking-in operation | movement of the banknote depositing / withdrawing machine of an Example. Explanatory drawing which shows the storing operation | movement of the banknote depositing / withdrawing machine of an Example. Explanatory drawing which shows the payment operation | movement of the banknote depositing / withdrawing machine of an Example. Explanatory drawing which shows the removal path | route in the jam recovery process of the taking-in process of the banknote depositing / withdrawing machine of an Example. Explanatory drawing which shows the conveyance path | route from the temporary storage part to a customer service part in the jam recovery process of the taking-in process of the banknote depositing / withdrawing machine of an Example. Explanatory drawing which shows the conveyance path | route from the customer service part to the forgetting banknote storage part in the jam recovery process of the taking-in process of the banknote depositing / withdrawing machine of an Example. Explanatory drawing which shows the conveyance path | route from the temporary storage part to the forgetting banknote storage part in the jam recovery process of the taking-in process of the banknote depositing / withdrawing machine of an Example. Explanatory drawing which shows the removal path | route in the jam recovery process of the payment processing of the banknote depositing / withdrawing machine of an Example.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Automatic teller machine 2 Main control part 3 Host computer 4 Main memory part 5 Customer operation part 6 Card handling part 7 Banknote depositing / withdrawing machine 8 Coin depositing / withdrawing machine 9 Personnel operation part 11 Customer service part 11a Depositing room 11b Accumulation room 12 Identification part DESCRIPTION OF SYMBOLS 13 Temporary holding | maintenance part 14, 14a-14e Banknote accommodating part 15 Forgetting banknote accommodating part 16 Rejected banknote accommodating part 17, 17a-17j Conveyance path 18, 18a-18l Banknote detection sensor 19 Control part 20 Storage part

Claims (6)

The customer service part that accepts cash or withdraws cash, the temporary storage part that accumulates and temporarily holds cash, the transport path that transports cash between each part, and the passage of cash provided in the transport path In an automatic transaction apparatus provided with a plurality of cash detection sensors to detect ,
When a jam is detected during the transport of cash, the cash detection sensor that detects the jam is stored ,
After the detection of the jam, the cash remaining on the transport path and the cash present in the respective parts are transported so as to pass forward through the location where the jam occurs , and the cash is detected when the cash passes during the transport of the cash. Record sensor,
Cash sensor which records the passage of the cash, if that contains a cash detection sensor detects said jam, automated teller machine, characterized in that the occurrence position of the previous SL jam determined to have recovered. The automatic transaction apparatus according to claim 1 ,
Establish a cash storage department to store cash,
When the jam is detected during the transfer of cash from the customer service unit to the temporary storage unit,
After the detection of the jam, the cash remaining on the transport path is transported and accumulated to the temporary storage unit and / or the customer service unit,
If there are no cash detection sensor that detects the jam recorded cash sensor the passage of the cash during transport cash after the detection of the jam it is integrated in the escrow unit and customer unit An automatic transaction apparatus for transporting and storing cash in the cash storage unit. The automatic transaction apparatus according to claim 2 ,
After the detection of the jam, after the cash remaining on the conveyance path is accumulated in the temporary holding unit and / or the customer service unit, when cash is present in the temporary holding unit, the cash accumulated in the temporary holding unit the automatic transaction apparatus which is characterized in that integrated in the transport to the customer unit. The automatic transaction apparatus according to claim 1,
And the cash storage unit for storing the cash, and the cash storage unit for storing the cash provided
During the transport of cash to the customer unit from the cash storage unit, when detecting said jam,
After the detection of the jam, and integrated conveys the cash remaining in the conveyance path before Symbol customer unit,
The automatic transaction apparatus characterized by transporting and storing the cash accumulated in the customer service section to the cash storage section . The automatic transaction apparatus according to claim 1,
The cash storage unit for storing the cash provided
During the transport of cash from said escrow unit to the cash storage unit, when detecting said jam,
After the detection of the jam, after the integration is transported to the escrow unit before Symbol cash remaining in the transport path, the cash is integrated into escrow unit said, be stored and conveyed before Symbol cash storage unit An automatic transaction apparatus characterized by In automatic transaction apparatus according to any one of claims 1 to 5,
Transport of cash after the detection of the previous SL jam, if not successful, the cash detection sensor that detects the jam, automatic transaction apparatus and displaying the occurrence location of the jam.