JP6708001B2 - Automatic transaction equipment - Google Patents

Description

The present invention relates to an automatic transaction device such as an automatic teller machine equipped with a coin depositing/dispensing machine.

The conventional automatic transaction device is provided with a residual sensor for detecting the remaining coins in the depositing/dispensing portion of the coin depositing/dispensing machine, and when the customer removes the coins from the depositing/dispensing unit, the residual sensor remains Detects that the coin remains, it is determined that the customer has forgotten to take it and performs time-out error processing (for example, refer to Patent Document 1).

JP 2006-119834 A (paragraphs 0022-0023, 0025, FIG. 3)

However, in the above-described conventional technique, small foreign matter such as dust and clips remaining in the transport path during the transfer of coins to the depositing/dispensing unit during depositing and dispensing transactions is pushed by the coins or the like. Sometimes the coins slip into the deposit/withdrawal section, and even if the customer takes out all the coins when handing over the coins to the customer, the residual sensor detects the foreign matter if the foreign objects that have fallen into the deposit/withdrawal section remain. Therefore, after a lapse of a predetermined time, there is a problem that the operation of the automatic transaction apparatus is stopped due to the receipt timeout, and the operation rate of the apparatus is lowered.

The present invention has been made to solve the above-mentioned problems, and means for improving the operating rate of an automatic transaction device even when foreign matter remains in a deposit/withdrawal port when a coin is delivered to a customer. The purpose is to provide.

In order to solve the above-mentioned problems, the present invention has an automatic transaction device which is inserted into a depositing / dispensing unit, a first sensor for detecting an object existing in the depositing / dispensing unit , and the depositing / dispensing unit. comprising a feeding unit for paying out coins, and a discriminating section for discriminating the conveyed coin, and a time of delivery of coins to the customer, the presence of the even passed Jo Tokoro time first sensor object If you are detecting the carries things entering-dispensing portion to the feeding portion, when the object should come initially be carried has not been conveyed to the discriminator before Symbol feeding section, normal It is characterized by ending.

As a result, the present invention automatically continues the operation of the device without notifying the receipt timeout even if foreign matter remains in the depositing/dispensing unit at the time of handing over the coin to the customer, and the cash automatic The effect that the operating rate of the deposit-payment machine 1 can be improved is obtained.

Block diagram showing an automatic teller machine according to the first embodiment Explanatory drawing which shows the external appearance of the automatic teller machine of Example 1. Block diagram showing a coin depositing/dispensing machine of Embodiment 1. Explanatory drawing which shows the coin depositing/dispensing machine of Example 1. Explanatory drawing showing the deposit/withdrawal port of the first embodiment Explanatory drawing which shows the feeding part of Example 1. Explanatory drawing which shows the conveyance path of the dispensing process of the coin depositing/dispensing machine of Example 1. Explanatory drawing which shows the conveyance path of the re-storage process in the withdrawal process of Example 1. Flowchart showing the coin delivery process of the first embodiment Explanatory drawing which shows the conveyance path in the coin delivery process of the coin depositing/dispensing machine of Example 1. Explanatory diagram showing a print example of the import slip of the first embodiment Flowchart showing coin delivery processing of the second embodiment Explanatory drawing which shows the conveyance path in the coin delivery process of the coin depositing/dispensing machine of Example 2. Explanatory drawing which shows the conveyance path in the coin delivery process of the coin depositing/dispensing machine of Example 2.

Embodiments of an automatic transaction device according to the present invention will be described below with reference to the drawings.

The automatic teller machine of the present embodiment will be described below with reference to FIGS. 1 to 11.
An automatic teller machine 1 as an automatic transaction apparatus of this embodiment is installed in a branch of a financial institution such as a bank or a store such as a convenience store, and is connected to a host computer (not shown) installed in the center of the financial institution, It has a function of automatically performing transaction processing using cash with a customer, and has the configuration shown in FIGS. 1 and 2.

The control unit 2 of the automatic teller machine 1 has a function of controlling each unit in the automatic teller machine 1 to execute various transaction processes and the like.
The storage unit 3 stores programs executed by the control unit 2, various data used for the programs, processing results by the control unit 2, and the like.

The operation display unit 4 is provided on the front surface of the automatic teller machine 1, and includes a display screen such as an LCD and an input unit such as a touch panel. The transaction selection screen, various input screens, predetermined information, etc. are displayed on the display screen. In addition to having the function of displaying, the function of accepting selection input by the customer through the input means is provided.

The card handling unit 5 has a function of reading and writing card information recorded on a magnetic stripe or an IC chip of a transaction card such as a customer's cash card or credit card inserted from the card insertion port 5a, transaction contents on receipt paper, etc. It has a function of printing a statement slip in which is described, a failure notice slip such as a take-in slip in which the contents of a trouble when an error occurs, and the like are printed.

The passbook handling unit 6 has a function of reading and writing the passbook information recorded in the magnetic stripe of the customer's passbook inserted from the passbook insertion port 6a, and also having a function of recording transaction contents in the customer's passbook. ing.

The banknote deposit/withdrawal machine 7 accepts banknotes inserted by the customer through the banknote deposit/withdrawal port 7a at the time of deposit transaction, discriminates and counts the banknotes, and stores them into the amount input by the customer during dispense transaction. It has a function of paying out and counting the corresponding bills, accumulating them in the bill deposit/withdrawal port 7a, and delivering them to the customer.

The coin depositing/dispensing machine 8 accepts coins inserted by the customer at the time of deposit transaction, etc., discriminates and counts them and stores them, and pays out coins corresponding to the amount inputted by the customer at the time of dispense transaction etc. It has a function of counting, accumulating this in the depositing/dispensing unit 11 and delivering it to the customer, and has the configuration shown in FIGS. 3 and 4.

The coin control unit 9 of the coin depositing/dispensing machine 8 has a function of controlling each unit in the coin depositing/dispensing machine 8 based on an instruction from the control unit 2 of the automatic teller machine 1 to execute a depositing/dispensing process of coins. And so on.
The coin storage unit 10 stores programs executed by the coin control unit 9, various data used for the programs, processing results by the coin control unit 9, and the like.

The depositing/dispensing unit 11 is provided at the upper part on the front side of the coin depositing/dispensing machine 8, and is provided with a shutter 12 for opening and closing the coin depositing/dispensing port 11a (hereinafter referred to as the depositing/dispensing port 11a). The coins put in at one time are received on the tray 11b.
The feeding unit 13 is provided below the pay-in/pay-out unit 11 and has a separating/feeding-out mechanism that receives coins and the like conveyed from the pay-in/pay-out port 11a at the time of depositing, and separates and pays out the coins one by one. There is.

The discriminating unit 14 conveys the coins delivered and conveyed by the delivering unit 13 one by one, and at the same time, the coins such as genuine/counterfeit, damage, denomination, double feed, chain transfer, and the like. It has a function to perform various types of discrimination related to.

The temporary holding unit 15 is provided between the depositing/dispensing unit 11 and the discriminating unit 14, is inserted into the depositing/dispensing unit 11 during a deposit transaction, and is discriminated by the discriminating unit 14 as an authentic coin (hereinafter referred to as a true coin). It is a stacking warehouse for stacking and temporarily storing input coins and the like, and has a separating and feeding mechanism for feeding out the collected coins one by one.

The denomination stacker 16 is a storage for storing coins by denomination, and a plurality of coins are provided for accommodating the coins determined at the time of deposit processing and the replenished coins by denomination, and are stored respectively. It has a separating and feeding mechanism for feeding coins one by one.

In this embodiment, a stacker 16a for storing 100-yen coins, a stacker 16b for storing 10-yen coins, a stacker 16c for storing 5-yen coins, and a stacker 16d, 50 for storing 500-yen coins. Six denomination stackers 16 are provided, which are a denomination stacker 16e for storing yen coins and a denomination stacker 16f for storing one yen coins.

The return unit 17 is provided below the feeding unit 13 on the front side of the coin depositing/dispensing machine 8 and is a stacking unit that stacks items that cannot be delivered from the dispensing unit 13, and the accumulated items are the automatic teller machine 1. It is returned to the customer from the return port 17a opened on the front side of the.

The overflow storage 18 is a storage provided at the lower part of the coin depositing/dispensing machine 8 for storing overflow coins that cannot be stored in the denomination stacker 16 at the time of deposit processing, and has a coin feeding mechanism.
The take-in box 19 is detachably attached to the lower part of the coin depositing/dispensing machine 8 and is a storage unit for storing coins and the like that the customer forgets to take.

The coin cassette 21 is removably attached to the lower part of the coin depositing/dispensing machine 8, a clerk sets coins when replenishing coins to each denomination stacker 16, and a coin stored in each denomination stacker 16 at the time of collection. It is a storage box used for collecting coins and has a feeding mechanism for feeding coins.

Further, the coin cassette 21 has a replenishment rejecting unit 22 for storing abnormal coins due to dirt, deformation, or the like, or coins that have been discriminated as being abnormal in conveyance such as double feeding or chaining in the discriminating unit 14 at the time of replenishment. An operation reject unit 23 is provided for storing a coin discriminated as an abnormal coin or an abnormal transport.

In the coin depositing/dispensing machine 8 of the present embodiment, the deposit/withdrawal transfer path 25a, the overflow storage 18 or the coin cassette 21 that sorts coins into the temporary holding section 15 and each denomination stacker 16 according to the discrimination result in the discriminating section 14. A vertical transfer path 25b for transferring coins from the temporary storage section 15 to the temporary storage section 15 is provided.

As shown in FIG. 5, the depositing/dispensing unit 11 of the present embodiment is provided with a bowl-shaped tray 11b constituting a bottom portion which can be opened/closed by a solenoid (not shown). Three residual sensors 27a, 27b, 27c are arranged as a first sensor for detecting the presence/absence of coins to be delivered to the customer at the time of withdrawal.

The residual sensor 27 is an optical sensor in which a light emitting portion and a light receiving portion are arranged to face each other, and the light receiving portion detects that the light from the light emitting portion is blocked by a coin, and the like. It has the function of detecting the presence of coins.

Further, as shown in FIG. 6, the feeding unit 13 of the present embodiment is provided with a rotating disk 13a for feeding coins accumulated in the feeding unit 13, and a foreign matter exclusion gate 13b forming a bottom portion of the motor (not shown). The open/close state of the foreign matter removing gate 13b is detected at a position close to the opening/closing opening of the foreign matter exclusion gate 13b through a plurality of light-transmitting slits formed on the rotating disk 13a at equal pitches, such as coins. A residual sensor 28 serving as a second sensor having the same function as the residual sensor 27 is arranged.

The storage unit 3 of the automatic teller machine 1 determines whether the customer forgets to take the coin after opening the shutter 12 of the depositing/dispensing unit 11 when the coin is delivered to the customer in the depositing process or the dispensing process. A reception waiting time, which is a predetermined time for, is preset and stored.

Further, the coin storage unit 10 of the coin depositing/dispensing machine 8 has a preset transfer time, which is a predetermined time interval of coins transferred from the feeding unit 13 to the discriminating unit 14 via the deposit/withdrawal transfer path 25a. It is stored.

Below, the processing operation of the withdrawal processing by the automatic teller machine 1 of this embodiment will be explained.
When a clerk of a store of a financial institution turns on the power to the automatic teller machine 1 at the time of starting work, the automatic teller machine 1 is automatically activated, and the control unit 2 of the automatic teller machine 1 has an operation display unit 4 On the display screen of, a transaction selection screen in which various transaction selection buttons such as a "withdrawal" button for withdrawal transaction and a "deposit" button for deposit transaction is displayed and stands by.

In this embodiment, the customer selects the withdrawal transaction and presses the “withdrawal” button on the display screen of the operation display unit 4 with the touch panel.
The control unit 2 that discriminates the transaction selected by the customer from the withdrawal transaction by the input means of the display operation unit 4 displays the transaction card insertion request screen on the display screen of the operation display unit 4, and the customer inserts the transaction card into the card handling unit. 5 into the card insertion slot 5a.

The control unit 2, which has detected the insertion of the transaction card by the customer, reads the card information recorded on the transaction card by the card handling unit 5, and temporarily stores the read card information in the storage unit 3.
The control unit 2 that has read the card information displays a personal identification number input screen on the display screen of the operation display unit 4, and the customer inputs the personal identification number using the displayed ten-key pad or the like.

The control unit 2 which recognizes the entered personal identification number displays the withdrawal amount input screen on the display screen of the operation display unit 4, and the customer inputs the withdrawal amount with the displayed ten-keys or the like and presses the “confirm” button. Press.

The control unit 2 which recognizes the withdrawal amount input by pressing the confirmation button performs a withdrawal transaction communication process with the host computer 2 (not shown), and when receiving a telegram indicating the transaction permission from the host computer, The payout process of the coin dispensing process using the coin depositing/dispensing machine 8 is started.
Note that the processing operation of the banknote withdrawal processing using the banknote pay-in/pay-out device 7 is the same as in the normal case, and therefore its description is omitted.

When the payout process is started, the control unit 2 calculates the number of coins of each denomination that composes the input withdrawal amount and instructs the coin depositing/dispensing machine 8 to specify the number of coins of each denomination. As shown in FIG. 7, the coin control unit 9 feeds out the specified number of denominations from each denomination stacker 16, and the discriminating unit 14 by the deposit/withdrawal conveyance path 25a along the conveyance path indicated by the thick broken line in FIG. Then, the discrimination unit 14 discriminates the denomination and the like.

When the discrimination result by the discriminating unit 14 is a true coin and the denomination is the designated denomination, the coin control unit 9 uses the depositing/dispensing conveying path 25a to deposit/disburse the dispensing coin. The sheet is conveyed to the tray 11 and accumulated on the tray 11b to notify the control section 2 of the number of denominations, and the control section 2 stores the notified number of denominations in the storage section 3.

Further, when the discrimination result in the discrimination unit 14 does not match the instructed denomination due to stains, double feeding, or the like, the coin control unit 9 determines that the coin is in the pay-in/pay-out transport path 25a. The coins are conveyed and accumulated to the temporary holding section 15, the insufficient coins are fed out from the corresponding denomination stacker 16, conveyed again to the discrimination section 14, and the coins of the denomination matching the instruction are conveyed to the deposit/withdrawal section 11. Accumulate.
Such a processing operation is repeated until coins designated by denomination are accumulated in the deposit/withdrawal unit 11.

In this way, the payout process of accumulating coins corresponding to the withdrawal amount input by the customer in the depositing/dispensing unit 11 is executed.

When coins are accumulated in the temporary holding unit 15 after the coins corresponding to the withdrawal amount are accumulated in the depositing/dispensing unit 11, the coin control unit 9 causes the temporary holding unit 15 to store the coins, as illustrated in FIG. 8. The accumulated coins are fed out and conveyed to the discriminating section 14 by the deposit/withdrawal conveying path 25a along the conveying path indicated by the thick broken line in FIG. 8, and the coin discriminated as a true coin by the discriminating section 14 is a gold of the corresponding denomination. The coins that are conveyed to the type stacker 16 and stored again are conveyed, and the coins whose denomination cannot be discriminated are conveyed to the overflow container 18 and stored therein.
In this way, the re-storing process of the coins accumulated in the temporary holding unit 15 during the dispensing process is executed.

Then, when coins corresponding to the amount to be dispensed are accumulated in the depositing/dispensing unit 11, the control unit 2 starts a coin delivery process for delivering the coins to the customer.

Below, the processing operation of the coin delivery processing using the coin depositing/dispensing machine 8 by the automatic teller machine 1 of this embodiment will be explained in accordance with the step shown by S in FIG.

S1: When the coin delivery process is started, the control unit 2 reads the receipt waiting time from the storage unit 3, opens the shutter 12 of the deposit/withdrawal unit 11, and proceeds to step S2.
At this time, the withdrawal coins accumulated in the depositing/dispensing unit 11 are collected at the bottom by sliding on the inner surface of the bowl-shaped tray 11b, and the control unit 2 causes the coin control unit 9 to detect the residual sensors 27a to 27c. The presence of coins in the deposit/withdrawal unit 11 is detected by the notification that at least one of the coins is shielded from light.

S2: The control unit 2 having opened the shutter 12 moves to Step S3 when any one of the residual sensors 27a to 27c of the depositing/dispensing unit 11 detects the presence of a coin. When the presence of coins is no longer detected, that is, when the coins on the tray 11b are exhausted, it is determined that the dispensed coins accumulated in the deposit/withdrawal unit 11 have been removed, and the process proceeds to step S4.

S3: The control unit 2 waits for the elapse of the reception waiting time while detecting the existence of coins by the residual sensor 27, and when the reception waiting time has elapsed, moves to step S8.
If the reception waiting time has not elapsed, the process returns to step S2 to continue the standby in the waiting state for waiting the reception waiting time in steps S2 and S3.

S4: The control unit 2, which has determined that the coins withdrawn in the depositing/dispensing unit 11 have been taken out, starts the closing operation of the shutter 12 and proceeds to step S5.

S5: The control unit 2 that has started the closing operation of the shutter 12 monitors the state inside the deposit/withdrawal unit 11 by the residual sensor 27, and when the residual sensor 27 does not detect the presence of coins, the process proceeds to step S6.

When the residual sensor 27 detects the presence of coins, the process returns to step S1, the shutter 12 is opened, and the standby in the waiting state for waiting the receipt waiting time in steps S2 and S3 is continued. Such a processing operation is executed, for example, when a coin taken out by the customer is dropped into the depositing/dispensing section 11 during the closing operation of the shutter 12.

S6: The control unit 2 waits until the shutter 12 is closed and waits, and when it is confirmed that the shutter 12 is closed, the control unit 2 proceeds to step S7. When the closing operation is being performed, the process returns to step S5, and the standby in the shutter closing waiting state in steps S5 and S6 is continued.

S7: After confirming that the shutter 12 is closed, the control unit 2 creates print data based on the transaction contents and the like, sends the print data to the card handling unit 5 to print the statement slip, and inserts the printed statement slip together with the transaction card into the card. After discharging from the mouth 5a and confirming receipt by the customer, the current withdrawal process is terminated, the transaction selection screen is displayed on the display screen of the operation display unit 4, and the process waits.

S8: The control unit 2, which has determined that the reception waiting time has elapsed in step S3, closes the shutter 12 and proceeds to step S9.

S9: The control unit 2 that has closed the shutter 12 instructs the coin control unit 9 to feed out the matter remaining in the depositing/dispensing unit 11, and the coin control unit 9 that has received this instruction, as shown in FIG. Then, the receiving tray 11b provided at the bottom of the depositing/dispensing section 11 is opened by a solenoid (not shown) to convey the object detected by at least one residual sensor 27 to the feeding section 13, and the residual sensor 27 detects the object. After confirming that it has stopped, the tray 11b is closed and the bottom of the deposit/withdrawal unit 11 is closed (see the chain double-dashed line in FIG. 10).

S10: The coin control unit 9 that has conveyed the substance remaining in the depositing/dispensing unit 11 to the payout unit 13 reads the specified transport time from the coin storage unit 10 and rotates the rotary disk 13a of the payout unit 13. The transported object is delivered to the deposit/withdrawal transport path 25a and transported to the discrimination unit 14 along the transport path indicated by the thick broken line in FIG.

S11: The coin control unit 9 waits for the arrival of the product conveyed from the feeding unit 13 to the discriminating unit 14, and when the product is conveyed within the prescribed transfer time, proceeds to step S12. To do. When the object has not been conveyed even after the stipulated conveyance time has elapsed, the process proceeds to step S14.

S12: The coin control unit 9 discriminates the item conveyed by the discriminating unit 14 within the specified time, and when the discrimination result in the discriminating unit 14 is a coin, the number of coins of that denomination is counted, and the discrimination result is If the item is other than a coin and is discriminated as a rejected item due to inability to discriminate the denomination, the number of rejected items is counted and the process proceeds to step S13.

S13: The coin control unit 9 conveys the counted products to the depositing/dispensing unit 11 via the depositing/dispensing conveying path 25a and accumulates them, and returns to Step S10 to continue the discrimination of the conveyed products in Steps S11 to S13.

When the coin control unit 9 finishes counting the conveyed items, the coin control unit 9 notifies the control unit 2 of the number of coins and the number of rejects by denomination, and the control unit 2 notifies the notified number of coins and the number of rejects by denomination. It is stored in the storage unit 3.
As described above, in the present embodiment, the deposit/withdrawal unit 11 functions as a capturing unit for the dispensed coin that has been forgotten.

S14: The coin control unit 9 determines that the determination at Step 11 is immediately after the feeding from the feeding unit 13 is started, that is, the first thing to be conveyed remains in the middle of the deposit/withdrawal conveyance path 25a, When it is determined that the specified transportation time has elapsed because the transportation has not been performed, the process proceeds to step S15 in order to confirm the presence or absence of a residue by the residual sensor 28 of the feeding unit 13.

When it is determined that the specified transportation time has elapsed by the second and subsequent transportation, at least one coin is accumulated in the depositing/dispensing unit 11, and therefore the dispensed coins accumulated in the depositing/dispensing unit 11 in the dispensing process are forgotten to be removed. The control unit 2 is notified that the residue is present in the deposit/withdrawal unit 11, and the control unit 2 having received this notification proceeds to step S20.

S15: In the first conveyance from the feeding unit 13, the coin control unit 9 that has determined that the specified conveyance time has passed confirms the presence or absence of the residue by the residual sensor 28 of the feeding unit 13, and confirms that there is no residue in the feeding unit 13. If not, it is determined that all the dispensed coins have been received, the control unit 2 is notified that there is no residue in the payout unit 13, and the control unit 2 that has received this notification moves to step S19. When the residue remains in the feeding unit 13, the process proceeds to step S16.

S16: The coin control unit 9, which recognizes that there is a residue in the feeding unit 13, opens the foreign substance removal gate 13b provided at the bottom of the feeding unit 13 by a motor (not shown) to perform a foreign substance removing operation, and then performs a foreign substance removing operation (step S17). Move to.

In this foreign matter removing operation, coins may remain due to feeding failure or the like. Therefore, as shown in FIG. 6, the foreign matter removal gate 13b is slightly opened by a motor to create a gap that does not allow coins to pass through. It is carried out by forming and forming a foreign substance only through the gap along the route shown by the broken line in FIG.

S17: The coin control unit 9 that has completed the foreign matter removing operation closes the bottom of the feeding unit by closing the foreign substance removal gate 13b, confirms the presence or absence of the residue by the residual sensor 28, and confirms the presence of the residual substance in the feeding unit 13. If there is no residue, the object detected by the residual sensor 28 is a foreign matter, and it is determined that the foreign matter is conveyed to the return unit 17, and the control unit 2 is notified that there is no residue in the feeding unit 13, and this notification is issued. The control unit 2 having received the instruction shifts to step S19. If there is a residue in the feeding unit 13, it is determined that the withdrawal coin has been forgotten because there is a residue in the feeding unit 13 because the residue sensor 28 detects a coin. Is notified to the control unit 2, and the control unit 2 having received this notification moves to step S20.

S18: The control unit 2 that has determined that the foreign matter has been conveyed to the return unit 17 transmits a notification to that effect to a management terminal (not shown) to notify the attendant, and proceeds to step S19. Upon receipt of the notification, the staff member promptly collects the foreign matter conveyed to the return unit 17 from the return port 17a.

S19: It is determined in step S15 that all the dispensed coins accumulated in the depositing/dispensing unit 11 have been received by the dispensing process during the dispensing process, or there is no residue in the dispensing unit 13 due to the foreign matter removing operation in step S17. Recognizing this, the control unit 2 that has moved through step S18 displays the transaction selection screen on the display screen of the operation display unit 4 in order to normally end the current withdrawal process and continue the operation of the device. And wait.

S20: The control unit 2, which determines in step S14 and S17 that the dispensed coin has been forgotten, transmits a receipt timeout notice to the management terminal (not shown) to notify the staff of the receipt timeout, and proceeds to step S21.

S21: The control unit 2 that has notified the receipt time-out prints the receipt slip by the card handling unit 5, stores the printed receipt slip in the storage box (not shown) provided in the automatic teller machine 1, and then stores the receipt slip in Step S22. Move to.

In this case, as shown in FIG. 11, a remarks column in which the details of the failure, the date and time of occurrence of the failure, the transaction number, the number of taken-in items by denomination, the number of rejects, and notes are written are printed on the take-in slip. As the number of rejected sheets and the number of rejected sheets of money type printed at this time, the numbers stored in the storage unit 3 in step S13 are described.
If it is determined in step S17 that the dispensed coin has been forgotten, a note that the payout unit 13 needs to be confirmed is added to the remarks column.

S22: The control unit 2 which has stored the take-in slip in the storage box stops the operation of the device and waits for the staff to collect the forgotten coins and the like.

In this way, the coin delivery processing by the automatic teller machine 1 of the present embodiment is executed.

On the other hand, the staff member notified of the receipt time-out takes out the take-in slip stored in the automatic teller machine 1, collects coins from the deposit/withdrawal unit 11 and confirms and stores the coins that have been forgotten. After restarting the operation of the automatic teller machine 1, identify the customer who forgets to pick up the coin by the transaction number, etc., contact the customer by telephone etc., and receive the receipt timeout when the customer comes to the store etc. Sometimes the coins collected are returned.

As described above, for example, in the case where a foreign substance is left in the depositing/dispensing unit 11 during the dispensing process, if the receipt timeout is notified when the receipt waiting time elapses, the receipt slip is printed. The number of denominations captured is all "0", and although the receipt timeout has occurred, the clerk feels suspicious because the number of denominations printed on the receipt is all "0". After performing a close inspection of the automatic teller machine 1 for the reset process, the maintenance staff will request the inspection, and it will take a lot of time before the operation of the apparatus is restarted. However, in the present embodiment. If a foreign matter is left behind in the depositing/dispensing section 11, the foreign matter is conveyed to the feeding section 13 after the waiting time for receipt, and in step 11, the object to be conveyed first is conveyed. If it is determined that the specified transport time has elapsed, it is determined in step S15 that the residual sensor 27 of the depositing/dispensing unit 11 detected a foreign substance, and all the dispensed coins were received during the dispensing process. As the judgment is made and the current transaction is normally terminated, even if foreign matter remains in the depositing/dispensing section 11 when the coin is delivered to the customer, the operation of the device is automatically performed without notifying the receipt timeout. The operating rate of the automatic teller machine 1 can be continuously improved.

Further, in the present embodiment, when the foreign matter is left behind in the depositing/dispensing unit 11, the foreign matter remains in the delivering unit 13 after being conveyed to the delivering unit 13 when the waiting time for receipt has elapsed. In this case, the foreign matter is conveyed to the return unit 17 by the removal operation by the foreign matter removal gate 13b, the residual sensor 28 of the feeding section 13 confirms that the foreign matter is removed, and the present process is normally terminated. The operation of the device can be automatically continued to improve the operation rate of the automatic teller machine 1, and the attendant can easily collect the foreign matter from the return port 17a opened on the front surface of the device. ..

Further, in the present embodiment, since the forgotten coin is taken in to the deposit/withdrawal unit 11, the forgetted coins in the deposit/withdrawal unit 11 can be easily collected only by opening the shutter 12 of the deposit/withdrawal unit 11. Therefore, it is possible to shorten the work time for collecting the forgotten coins.

The automatic teller machine of this embodiment will be described below with reference to FIGS. 12 to 14. The same parts as those in the first embodiment are designated by the same reference numerals and the description thereof will be omitted.

The configurations of the automatic teller machine 1 and the coin depositing/dispensing machine 8 of the present embodiment are the same as the configurations described with reference to FIGS. 1 to 6 of the first embodiment.
In the storage unit 3 of the automatic teller machine 1 and the coin storage unit 10 of the coin depositing/dispensing machine 8 of this embodiment, the receipt waiting time and the specified transportation time are preset and stored as in the first embodiment. There is.

The processing operations of the payout processing and the re-housing processing in the dispensing processing by the automatic teller machine 1 of the present embodiment are the same as those in the above-mentioned first embodiment, and therefore the description thereof will be omitted.
Below, the processing operation of the coin delivery processing using the coin depositing/dispensing machine 8 by the automatic teller machine 1 of the present embodiment will be explained according to the steps shown by SA in FIG.

The processing operation of steps SA1 to SA12 of the present embodiment is the same as the processing operation of steps S1 to S12 of the above-described first embodiment, and thus the description thereof is omitted.

In this case, in step SA10, the product delivered from the delivery unit 13 to the deposit/withdrawal delivery passage 25a is delivered to the discrimination unit 14 along the delivery path indicated by the thick broken line in FIG.

SA13: The coin control unit 9 conveys the counted items to the temporary holding unit 15 via the deposit/withdrawal conveying path 25a and accumulates them, and returns to step SA10 to continue the discrimination of the conveyed items in steps SA11 to SA13.

Subsequent processing operations of steps SA14 to SA19 are similar to the processing operations of steps S14 to S19 of the first embodiment, and therefore the description thereof will be omitted.

SA20: The control unit 2, which has determined that the coins have been forgotten in steps SA14 and SA17, instructs the coin control unit 9 to store the coins accumulated in the temporary storage box 15 in the intake box 19, and gives this instruction. As shown in FIG. 14, the received coin control unit 9 feeds the items accumulated in the temporary holding unit 15 to the deposit/withdrawal transfer path 25a, and transfers them to the discrimination section 14 along the transfer path indicated by the thick broken line in FIG. The discrimination unit 14 discriminates denominations and the like, and counts the number of coins and the number of rejects of each denomination in the same manner as in step SA12.

SA21: The coin control unit 9 that has discriminated the product by the discrimination unit 14 conveys the discriminated product to the take-in box 19 through the deposit/withdrawal conveying path 25a, accumulates and stores the inside thereof, and in step SA20. The control unit 2 is notified of the counted number of coins and the number of rejects of each denomination, and the control unit 2 saves the notified number of coins and the number of rejects of each denomination in the storage unit 3 and proceeds to step SA22.
As described above, in this embodiment, the take-in box 19 functions as a take-in unit for coins that have been forgotten.

SA22: The control unit 2 which has finished transferring the object to the import box 19 sends a reception timeout notification to a management terminal (not shown) to notify the staff of the reception timeout, and proceeds to step S23.
Subsequent processing operations in steps SA23 and SA24 are the same as the processing operations in steps S21 and S22 in the first embodiment, and therefore the description thereof will be omitted.

In this case, in step SA23, the same take-in slip as in the first embodiment is printed, but the take-in number and reject number of the printed denomination are the numbers saved in the storage unit 3 in step SA21. be written.
In this way, the coin delivery processing by the automatic teller machine 1 of the present embodiment is executed.

On the other hand, the staff member who has been notified of the receipt time-out takes out the take-in slip stored in the automatic teller machine 1, and if coins remain in the pay-out section 11, takes out the coin and takes out the take-out time-out. After confirming the occurrence and restarting the operation of the automated teller machine 1, identify the customer who has forgotten to pick up coins by transaction number etc., contact the customer by telephone etc., and after that, etc. When the automatic teller machine 1 is not in operation, coins are collected from the take-in box 19 and stored, and the coins are returned when the customer has come to the store or the receipt time-out occurs.

As described above, in this embodiment, even if foreign matter remains in the depositing/dispensing unit 11 when a coin is delivered to the customer, the operation of the apparatus is automatically continued without notifying the receipt timeout. In addition to the effect similar to that of the above-described first embodiment in that the operating rate of the automatic teller machine 1 can be improved, the number of the forgotten coins stored in the take-in box 19 for each denomination is described. Since the take-in slip is printed, the clerk can easily confirm the occurrence of the take-out time-out and store the forgotten-collected coins in the take-in box 19 without performing reset processing for recovery after the receipt time-out occurs. It is possible to restart the operation of the device as it is, and it is possible to shorten the work time until the operation is restarted when the acquisition timeout occurs.

In each of the above-mentioned embodiments, the case where the present invention is applied at the time of delivery of coins to the customer in the withdrawal process has been described as an example. It can be applied at the time of delivery of the returned coins to the customer in the case of the return processing of the excess coins when they are put into the deposit/withdrawal unit.
Further, in the above embodiment, the automatic transaction device is described as an automatic teller machine, but the automatic transaction device is not limited to the above, and may be a ticket vending machine or the like installed at an airport or a railway station. Good.

1 Automatic teller machine 2 Control section 3 Storage section 4 Operation display section 5 Card handling section 5a Card insertion slot 6 Passbook handling section 6a Passbook insertion slot 7 Banknote deposit/withdrawal machine 7a Banknote deposit/withdrawal slot 8 Coin deposit/withdrawal machine 9 Coin control section 10 coin storage unit 11 deposit/withdrawal unit 11a, coin deposit/withdrawal port, deposit/withdrawal port 11b saucer 12 shutter 13 feeding unit 13a rotating disc 13b foreign matter removal gate 14 discrimination unit 15 temporary holding unit 16, 16a to 16f money type stacker 17 return unit 17a Return port 18 Overflow box 19 Intake box 21 Coin cassette 22 Refill reject section 23 Operation reject section 25a Deposit/withdrawal transport path 25b Vertical transport path 27, 27a to 27c, 28 Residual sensor

Claims (7)

Deposit and withdrawal department,
A first sensor for detecting an object existing in the deposit/withdrawal unit;
A pay- out unit for paying out coins thrown into the pay- in/pay- out unit,
And a discrimination section for discriminating the transported coins,
If a time coins delivery to the customer, said even after the elapse of Jo Tokoro time first sensor has detected the presence of the object,
Transporting things entering-dispensing unit to said feeding unit, the first time the object should conveyed has not been conveyed to the discriminator before Symbol feeding unit, characterized by successful automatic Trading equipment. In the automatic transaction device according to claim 1,
A second sensor for detecting an object existing in the feeding unit is provided,
When the object to be first conveyed from the feeding section is not conveyed and the second sensor detects the presence of the object, the article removing operation is executed in the feeding section. Let
After the removal operation, if the second sensor has detected the presence of the object is to notify the receiving preparative timeout,
After the removing operation, if the second sensor does not detect the presence of an object, the transaction ends normally. In the automatic transaction device according to claim 2,
Providing a return unit for accumulating things that cannot be delivered from the delivery unit,
An automated teller machine, which conveys the object removed by the removing operation to the return section. The automatic transaction device according to any one of claims 1 to 3,
The ones that have been transported from the feeding unit, when distinguished from coins by the differentiating part, after integration the coin take-in portion, an automatic teller machine, characterized in that for informing the receiving preparative timeout. In the automatic transaction device according to claim 4 ,
The automatic transaction device, wherein the intake unit is the deposit/withdrawal unit. In the automatic transaction device according to claim 4 ,
The said transaction part is an acquisition box which stores the thing which the customer forgot to take, The automatic transaction apparatus characterized by the above-mentioned. In the automatic transaction device according to claim 6,
Between the deposit/withdrawal unit and the discrimination unit, a temporary holding unit for temporarily holding the input coins at the time of deposit transaction is provided,
When the object conveyed from the feeding section is discriminated from coins by the discriminating section, the coins are once accumulated in the temporary holding section and conveyed to the take-in box before notifying the receipt timeout. Automatic transaction equipment characterized by.

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